Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Consumer Complaints
107 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2022 Subaru Forester. The contact stated that the Manufacturer's label indicated that the fuel economy stated 26 miles/per city and 33 miles/per highway per gallon; however, the contact stated that the mileage per gallon had never exceeded 23.7 m/p/g. The contact also stated that the fuel meter was locked at 23.7 m/p/g. The vehicle was taken to the dealer, where it was diagnosed, and determined that no issues were found. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 6,000.
Corrective Action:
The contact owns a 2022 Subaru Forester. The contact stated that the Manufacturer's label indicated that the fuel economy stated 26 miles/per city and 33 miles/per highway per gallon; however, the contact stated that the mileage per gallon had never exceeded 23.7 m/p/g. The contact also stated that the fuel meter was locked at 23.7 m/p/g. The vehicle was taken to the dealer, where it was diagnosed, and determined that no issues were found. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 6,000.
Additional Notes:
The contact owns a 2022 Subaru Forester. The contact stated that the Manufacturer's label indicated that the fuel economy stated 26 miles/per city and 33 miles/per highway per gallon; however, the contact stated that the mileage per gallon had never exceeded 23.7 m/p/g. The contact also stated that the fuel meter was locked at 23.7 m/p/g. The vehicle was taken to the dealer, where it was diagnosed, and determined that no issues were found. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 6,000.
Mfg Campaign: 11516372
Recall Date: Apr 10, 2023
Subaru Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2022 Subaru Forester. The contact stated that the Manufacturer's label indicated that the fuel economy stated 26 miles/per city and 33 miles/per highway per gallon; however, the contact stated that the mileage per gallon had never exceeded 23.7 m/p/g. The contact also stated that the fuel meter was locked at 23.7 m/p/g. The vehicle was taken to the dealer, where it was diagnosed, and determined that no issues were found. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 6,000.
Corrective Action:
The contact owns a 2022 Subaru Forester. The contact stated that the Manufacturer's label indicated that the fuel economy stated 26 miles/per city and 33 miles/per highway per gallon; however, the contact stated that the mileage per gallon had never exceeded 23.7 m/p/g. The contact also stated that the fuel meter was locked at 23.7 m/p/g. The vehicle was taken to the dealer, where it was diagnosed, and determined that no issues were found. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 6,000.
Additional Notes:
The contact owns a 2022 Subaru Forester. The contact stated that the Manufacturer's label indicated that the fuel economy stated 26 miles/per city and 33 miles/per highway per gallon; however, the contact stated that the mileage per gallon had never exceeded 23.7 m/p/g. The contact also stated that the fuel meter was locked at 23.7 m/p/g. The vehicle was taken to the dealer, where it was diagnosed, and determined that no issues were found. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 6,000.
Mfg Campaign: 11516372
Recall Date: Apr 10, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was pulling into the garage at home on 4/3/23 tapping the brakes to get a few inches farther inside and the car accelerated, instead of stopping, crashing into a table positioned in front of the passenger side of the car and our home. The car has damage to the light, number, fender, and hood. We were lucky no one was in front of the vehicle, they would have been pinned between the car and the wall of our home. I have an appointment with Subaru on 4/13 to examine the vehicle, but they are requesting the EDR readings, but refuse to share a copy with me. Therefore, I am declining their assistance.
Corrective Action:
I was pulling into the garage at home on 4/3/23 tapping the brakes to get a few inches farther inside and the car accelerated, instead of stopping, crashing into a table positioned in front of the passenger side of the car and our home. The car has damage to the light, number, fender, and hood. We were lucky no one was in front of the vehicle, they would have been pinned between the car and the wall of our home. I have an appointment with Subaru on 4/13 to examine the vehicle, but they are requesting the EDR readings, but refuse to share a copy with me. Therefore, I am declining their assistance.
Additional Notes:
I was pulling into the garage at home on 4/3/23 tapping the brakes to get a few inches farther inside and the car accelerated, instead of stopping, crashing into a table positioned in front of the passenger side of the car and our home. The car has damage to the light, number, fender, and hood. We were lucky no one was in front of the vehicle, they would have been pinned between the car and the wall of our home. I have an appointment with Subaru on 4/13 to examine the vehicle, but they are requesting the EDR readings, but refuse to share a copy with me. Therefore, I am declining their assistance.
Mfg Campaign: 11515629
Recall Date: Apr 5, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
At 5.000 miles I observed a crack in the lower portion of the windshield. The crack was vertical and about 8 inches in length. The crack was located almost in the center of the windshield. The crack is smooth to the touch on both the interior and exterior of the windshield. At no time to my knowledge did any objects strike the windshield. In the next few days of driving the crack grew to approximately 2 feet in length and spread horizontally across the passenger side. I contacted the dealer and was informed that the vehicle warranty does not cover glass. I made arrangements at a local auto glass shop to have the windshield replaced. I believe that the glass was defective.
Corrective Action:
At 5.000 miles I observed a crack in the lower portion of the windshield. The crack was vertical and about 8 inches in length. The crack was located almost in the center of the windshield. The crack is smooth to the touch on both the interior and exterior of the windshield. At no time to my knowledge did any objects strike the windshield. In the next few days of driving the crack grew to approximately 2 feet in length and spread horizontally across the passenger side. I contacted the dealer and was informed that the vehicle warranty does not cover glass. I made arrangements at a local auto glass shop to have the windshield replaced. I believe that the glass was defective.
Additional Notes:
At 5.000 miles I observed a crack in the lower portion of the windshield. The crack was vertical and about 8 inches in length. The crack was located almost in the center of the windshield. The crack is smooth to the touch on both the interior and exterior of the windshield. At no time to my knowledge did any objects strike the windshield. In the next few days of driving the crack grew to approximately 2 feet in length and spread horizontally across the passenger side. I contacted the dealer and was informed that the vehicle warranty does not cover glass. I made arrangements at a local auto glass shop to have the windshield replaced. I believe that the glass was defective.
Mfg Campaign: 11512138
Recall Date: Mar 16, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OEM windshield glass is thin and defective. I’ve had to replace the windshield twice in an eight month period since purchasing the vehicle.
Corrective Action:
OEM windshield glass is thin and defective. I’ve had to replace the windshield twice in an eight month period since purchasing the vehicle.
Additional Notes:
OEM windshield glass is thin and defective. I’ve had to replace the windshield twice in an eight month period since purchasing the vehicle.
Mfg Campaign: 11512275
Recall Date: Mar 16, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield seems to crack and get chipped very easily. I have been driving on the same freeway for 10 years. I bought the Subaru last year and have received four windshield cracks in one year. This can’t be a coincidence that this only became an issue with this specific vehicle. The windshield is incredibly expensive to replace yet breaks far too easily.
Corrective Action:
The windshield seems to crack and get chipped very easily. I have been driving on the same freeway for 10 years. I bought the Subaru last year and have received four windshield cracks in one year. This can’t be a coincidence that this only became an issue with this specific vehicle. The windshield is incredibly expensive to replace yet breaks far too easily.
Additional Notes:
The windshield seems to crack and get chipped very easily. I have been driving on the same freeway for 10 years. I bought the Subaru last year and have received four windshield cracks in one year. This can’t be a coincidence that this only became an issue with this specific vehicle. The windshield is incredibly expensive to replace yet breaks far too easily.
Mfg Campaign: 11505548
Recall Date: Feb 4, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Honestly I don't know where to report this. Even though, running out of gas somewhere, because of false advertising, could be dangerous. - When we bought our 2022 Subaru Forrester they were advertising 26 miles per gallon in the city and 33 on the highway. We have never gotten better than 21 1/2 mpg average combining both in town and highway miles. Both myself and my wife are careful drivers and make a serious effort to sustain decent mileage. That's quite a lower figure than it should be. - If you can't help me perhaps you can tell me where to report this.
Corrective Action:
Honestly I don't know where to report this. Even though, running out of gas somewhere, because of false advertising, could be dangerous. - When we bought our 2022 Subaru Forrester they were advertising 26 miles per gallon in the city and 33 on the highway. We have never gotten better than 21 1/2 mpg average combining both in town and highway miles. Both myself and my wife are careful drivers and make a serious effort to sustain decent mileage. That's quite a lower figure than it should be. - If you can't help me perhaps you can tell me where to report this.
Additional Notes:
Honestly I don't know where to report this. Even though, running out of gas somewhere, because of false advertising, could be dangerous. - When we bought our 2022 Subaru Forrester they were advertising 26 miles per gallon in the city and 33 on the highway. We have never gotten better than 21 1/2 mpg average combining both in town and highway miles. Both myself and my wife are careful drivers and make a serious effort to sustain decent mileage. That's quite a lower figure than it should be. - If you can't help me perhaps you can tell me where to report this.
Mfg Campaign: 11505444
Recall Date: Feb 3, 2023
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Honestly I don't know where to report this. Even though, running out of gas somewhere, because of false advertising, could be dangerous. - When we bought our 2022 Subaru Forrester they were advertising 26 miles per gallon in the city and 33 on the highway. We have never gotten better than 21 1/2 mpg average combining both in town and highway miles. Both myself and my wife are careful drivers and make a serious effort to sustain decent mileage. That's quite a lower figure than it should be. - If you can't help me perhaps you can tell me where to report this.
Corrective Action:
Honestly I don't know where to report this. Even though, running out of gas somewhere, because of false advertising, could be dangerous. - When we bought our 2022 Subaru Forrester they were advertising 26 miles per gallon in the city and 33 on the highway. We have never gotten better than 21 1/2 mpg average combining both in town and highway miles. Both myself and my wife are careful drivers and make a serious effort to sustain decent mileage. That's quite a lower figure than it should be. - If you can't help me perhaps you can tell me where to report this.
Additional Notes:
Honestly I don't know where to report this. Even though, running out of gas somewhere, because of false advertising, could be dangerous. - When we bought our 2022 Subaru Forrester they were advertising 26 miles per gallon in the city and 33 on the highway. We have never gotten better than 21 1/2 mpg average combining both in town and highway miles. Both myself and my wife are careful drivers and make a serious effort to sustain decent mileage. That's quite a lower figure than it should be. - If you can't help me perhaps you can tell me where to report this.
Mfg Campaign: 11505444
Recall Date: Feb 3, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield developed multiple small chips for no apparent reason. I am the only one who drives the car and never felt any rock or pebble hitting my windshield. Chips were small (less than 1cm). I took the car to my authorized Subaru Dealer (Pembroke Pines, Florida) to be inspected and they told me that windshield needed to be replaced. They did not accept that this was a manufacturer problem and they told me it was not covered by my warranty. They referred to a company they work with to replace my windshield. I am uploading pictures of some of the chips. There were more but I did not take pictures of all of them. Chips were all over the windshield which obviously is very unlikely to happen and never happened to me before with any of my cars.
Corrective Action:
Windshield developed multiple small chips for no apparent reason. I am the only one who drives the car and never felt any rock or pebble hitting my windshield. Chips were small (less than 1cm). I took the car to my authorized Subaru Dealer (Pembroke Pines, Florida) to be inspected and they told me that windshield needed to be replaced. They did not accept that this was a manufacturer problem and they told me it was not covered by my warranty. They referred to a company they work with to replace my windshield. I am uploading pictures of some of the chips. There were more but I did not take pictures of all of them. Chips were all over the windshield which obviously is very unlikely to happen and never happened to me before with any of my cars.
Additional Notes:
Windshield developed multiple small chips for no apparent reason. I am the only one who drives the car and never felt any rock or pebble hitting my windshield. Chips were small (less than 1cm). I took the car to my authorized Subaru Dealer (Pembroke Pines, Florida) to be inspected and they told me that windshield needed to be replaced. They did not accept that this was a manufacturer problem and they told me it was not covered by my warranty. They referred to a company they work with to replace my windshield. I am uploading pictures of some of the chips. There were more but I did not take pictures of all of them. Chips were all over the windshield which obviously is very unlikely to happen and never happened to me before with any of my cars.
Mfg Campaign: 11503510
Recall Date: Jan 24, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2 incidents. First day we took car home the vehicle infotainment system failed while phone was connected to Apple CarPlay. Screen went black and there was a loud noise like interference. Has happened repeatedly since, supposedly due to needing a firmware update but it’s been a well documented problem in Subaru automobiles for several years and the manufacturer has done nothing to alleviate the flaw. Second incident involves the windshield cracking in the lower driver side with no apparent cause from anything striking the windshield. Again, this is a well documented issue and there are several complaints on nhtsa.gov from other unhappy customers
Corrective Action:
2 incidents. First day we took car home the vehicle infotainment system failed while phone was connected to Apple CarPlay. Screen went black and there was a loud noise like interference. Has happened repeatedly since, supposedly due to needing a firmware update but it’s been a well documented problem in Subaru automobiles for several years and the manufacturer has done nothing to alleviate the flaw. Second incident involves the windshield cracking in the lower driver side with no apparent cause from anything striking the windshield. Again, this is a well documented issue and there are several complaints on nhtsa.gov from other unhappy customers
Additional Notes:
2 incidents. First day we took car home the vehicle infotainment system failed while phone was connected to Apple CarPlay. Screen went black and there was a loud noise like interference. Has happened repeatedly since, supposedly due to needing a firmware update but it’s been a well documented problem in Subaru automobiles for several years and the manufacturer has done nothing to alleviate the flaw. Second incident involves the windshield cracking in the lower driver side with no apparent cause from anything striking the windshield. Again, this is a well documented issue and there are several complaints on nhtsa.gov from other unhappy customers
Mfg Campaign: 11501719
Recall Date: Jan 13, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2 incidents. First day we took car home the vehicle infotainment system failed while phone was connected to Apple CarPlay. Screen went black and there was a loud noise like interference. Has happened repeatedly since, supposedly due to needing a firmware update but it’s been a well documented problem in Subaru automobiles for several years and the manufacturer has done nothing to alleviate the flaw. Second incident involves the windshield cracking in the lower driver side with no apparent cause from anything striking the windshield. Again, this is a well documented issue and there are several complaints on nhtsa.gov from other unhappy customers
Corrective Action:
2 incidents. First day we took car home the vehicle infotainment system failed while phone was connected to Apple CarPlay. Screen went black and there was a loud noise like interference. Has happened repeatedly since, supposedly due to needing a firmware update but it’s been a well documented problem in Subaru automobiles for several years and the manufacturer has done nothing to alleviate the flaw. Second incident involves the windshield cracking in the lower driver side with no apparent cause from anything striking the windshield. Again, this is a well documented issue and there are several complaints on nhtsa.gov from other unhappy customers
Additional Notes:
2 incidents. First day we took car home the vehicle infotainment system failed while phone was connected to Apple CarPlay. Screen went black and there was a loud noise like interference. Has happened repeatedly since, supposedly due to needing a firmware update but it’s been a well documented problem in Subaru automobiles for several years and the manufacturer has done nothing to alleviate the flaw. Second incident involves the windshield cracking in the lower driver side with no apparent cause from anything striking the windshield. Again, this is a well documented issue and there are several complaints on nhtsa.gov from other unhappy customers
Mfg Campaign: 11501719
Recall Date: Jan 13, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Over the past year that I have had my vehicle, having bought it in April 2022, I have had my windshield crack 3 times. Each crack has occurred around the end he’s of the windshield. One was caused by a rock hitting the windshield while driving less then 20 miles per hour - resulting in two cracks up the windshield.
Corrective Action:
Over the past year that I have had my vehicle, having bought it in April 2022, I have had my windshield crack 3 times. Each crack has occurred around the end he’s of the windshield. One was caused by a rock hitting the windshield while driving less then 20 miles per hour - resulting in two cracks up the windshield.
Additional Notes:
Over the past year that I have had my vehicle, having bought it in April 2022, I have had my windshield crack 3 times. Each crack has occurred around the end he’s of the windshield. One was caused by a rock hitting the windshield while driving less then 20 miles per hour - resulting in two cracks up the windshield.
Mfg Campaign: 11500711
Recall Date: Jan 8, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11500187
Recall Date: Jan 4, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11500187
Recall Date: Jan 4, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Subaru Forester. The contact stated that after the vehicle had been parked for approximately 3-hours, the alarm sounded indicating that the locks were being tampered with. The contact stated that the doors were locking and unlocking independently. The contact stated that several electrical features had malfunctioned. The contact stated that on occasion, the brake pedal was spongy when depressed, and the check engine and several other unknown warning lights were illuminated. Additionally, the vehicle occasionally failed to start up as needed. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11500187
Recall Date: Jan 4, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The hood wobbles in light wind (imagine a windy day) or from a passing vehicle or semi, it seems very flimsy in protecting the hood from just flying open one day.
Corrective Action:
The hood wobbles in light wind (imagine a windy day) or from a passing vehicle or semi, it seems very flimsy in protecting the hood from just flying open one day.
Additional Notes:
The hood wobbles in light wind (imagine a windy day) or from a passing vehicle or semi, it seems very flimsy in protecting the hood from just flying open one day.
Mfg Campaign: 11499659
Recall Date: Jan 1, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Because of your regulations mandating the black spot in cars with HID/LED headlights, we notice a dark line in our windshield when driving in unlit areas at night. This makes it hard to see. Using the brights help, but this is an infraction within our neighborhood and similar dark, forested places. It seems that you have solved one problem but created a new one. This dark windshield line is particularly hard on seniors, whose night vision is commonly diminished.
Corrective Action:
Because of your regulations mandating the black spot in cars with HID/LED headlights, we notice a dark line in our windshield when driving in unlit areas at night. This makes it hard to see. Using the brights help, but this is an infraction within our neighborhood and similar dark, forested places. It seems that you have solved one problem but created a new one. This dark windshield line is particularly hard on seniors, whose night vision is commonly diminished.
Additional Notes:
Because of your regulations mandating the black spot in cars with HID/LED headlights, we notice a dark line in our windshield when driving in unlit areas at night. This makes it hard to see. Using the brights help, but this is an infraction within our neighborhood and similar dark, forested places. It seems that you have solved one problem but created a new one. This dark windshield line is particularly hard on seniors, whose night vision is commonly diminished.
Mfg Campaign: 11497741
Recall Date: Dec 16, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery was completely discharged overnight when the car was only 4 months old. We had a flatbed tow to a dealer who charged the battery and performed tests which all checked out ok. Said we weren't driving the car often enough. This same battery discharge happened 3 more times, approximately 30 days apart each time. August 20 was the first time, September 19, October 13 and November 16, all in 2022. Car was purchased new in April 2022. Took it into the dealership where we bought it; they did tests also saying everything was ok, not being driven enough. The 4th time the overnight discharge happened was about a week after our dealership tested it. Every time this has happened the car was driven the previous day. Car is driven 4-5 times a week for local errands. Currently has 1,100 miles and is 8 months old. We are senior citizens and need a dependable car.
Corrective Action:
The battery was completely discharged overnight when the car was only 4 months old. We had a flatbed tow to a dealer who charged the battery and performed tests which all checked out ok. Said we weren't driving the car often enough. This same battery discharge happened 3 more times, approximately 30 days apart each time. August 20 was the first time, September 19, October 13 and November 16, all in 2022. Car was purchased new in April 2022. Took it into the dealership where we bought it; they did tests also saying everything was ok, not being driven enough. The 4th time the overnight discharge happened was about a week after our dealership tested it. Every time this has happened the car was driven the previous day. Car is driven 4-5 times a week for local errands. Currently has 1,100 miles and is 8 months old. We are senior citizens and need a dependable car.
Additional Notes:
The battery was completely discharged overnight when the car was only 4 months old. We had a flatbed tow to a dealer who charged the battery and performed tests which all checked out ok. Said we weren't driving the car often enough. This same battery discharge happened 3 more times, approximately 30 days apart each time. August 20 was the first time, September 19, October 13 and November 16, all in 2022. Car was purchased new in April 2022. Took it into the dealership where we bought it; they did tests also saying everything was ok, not being driven enough. The 4th time the overnight discharge happened was about a week after our dealership tested it. Every time this has happened the car was driven the previous day. Car is driven 4-5 times a week for local errands. Currently has 1,100 miles and is 8 months old. We are senior citizens and need a dependable car.
Mfg Campaign: 11497251
Recall Date: Dec 13, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The battery was completely discharged overnight when the car was only 4 months old. We had a flatbed tow to a dealer who charged the battery and performed tests which all checked out ok. Said we weren't driving the car often enough. This same battery discharge happened 3 more times, approximately 30 days apart each time. August 20 was the first time, September 19, October 13 and November 16, all in 2022. Car was purchased new in April 2022. Took it into the dealership where we bought it; they did tests also saying everything was ok, not being driven enough. The 4th time the overnight discharge happened was about a week after our dealership tested it. Every time this has happened the car was driven the previous day. Car is driven 4-5 times a week for local errands. Currently has 1,100 miles and is 8 months old. We are senior citizens and need a dependable car.
Corrective Action:
The battery was completely discharged overnight when the car was only 4 months old. We had a flatbed tow to a dealer who charged the battery and performed tests which all checked out ok. Said we weren't driving the car often enough. This same battery discharge happened 3 more times, approximately 30 days apart each time. August 20 was the first time, September 19, October 13 and November 16, all in 2022. Car was purchased new in April 2022. Took it into the dealership where we bought it; they did tests also saying everything was ok, not being driven enough. The 4th time the overnight discharge happened was about a week after our dealership tested it. Every time this has happened the car was driven the previous day. Car is driven 4-5 times a week for local errands. Currently has 1,100 miles and is 8 months old. We are senior citizens and need a dependable car.
Additional Notes:
The battery was completely discharged overnight when the car was only 4 months old. We had a flatbed tow to a dealer who charged the battery and performed tests which all checked out ok. Said we weren't driving the car often enough. This same battery discharge happened 3 more times, approximately 30 days apart each time. August 20 was the first time, September 19, October 13 and November 16, all in 2022. Car was purchased new in April 2022. Took it into the dealership where we bought it; they did tests also saying everything was ok, not being driven enough. The 4th time the overnight discharge happened was about a week after our dealership tested it. Every time this has happened the car was driven the previous day. Car is driven 4-5 times a week for local errands. Currently has 1,100 miles and is 8 months old. We are senior citizens and need a dependable car.
Mfg Campaign: 11497251
Recall Date: Dec 13, 2022
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Subaru Forester. The contact stated while pulling into a parking space, the vehicle accelerated independently without warning, causing the vehicle to drive over the curb. The contact desperately depressed the brake pedal several times and the vehicle came to a complete stop. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,430.
Corrective Action:
The contact owns a 2022 Subaru Forester. The contact stated while pulling into a parking space, the vehicle accelerated independently without warning, causing the vehicle to drive over the curb. The contact desperately depressed the brake pedal several times and the vehicle came to a complete stop. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,430.
Additional Notes:
The contact owns a 2022 Subaru Forester. The contact stated while pulling into a parking space, the vehicle accelerated independently without warning, causing the vehicle to drive over the curb. The contact desperately depressed the brake pedal several times and the vehicle came to a complete stop. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 1,430.
Mfg Campaign: 11497153
Recall Date: Dec 12, 2022
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Valencia, CA • 36 yrs
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