Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
1.3K ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ignition and battery failure - unable to unlock certain parts of the car, all electrical is dead This is the second incidence in 6 months. Not weather dependent. One incidence in June and another in January. Entered car, pressed ignition button, no ignition, the icons all lit up in red on the indicator dash. Previously AAA indicated that the battery was totally dead, no amps, appeared to be an electrical problem and not strictly a battery problem according to AAA. At dealership they performed a "drain test." They told me that is all they could do. Customer Service gave me a battery for "free." I don't know if it was a used battery or a new one. This time I will pay for the battery to make sure it is new. No words of why this occurred to my car were stated. They just pushed the repair invoice towards me with the keys and said I was ready to go. This time when I called they told me they could only do the "drain" test again. I knew I had to investigate since they were not helping me find the source of the problem. This could be a major problem if one was locked in the car and the electrical failed. Worse yet if a fire occurred and one could not get out, death could occur. When I left the car after the ignition did not work, the ignition light on the ignition button stayed on. (lit up in red) Please help me out with this. The auto is a Touring Outback - year 2019.
Corrective Action:
Ignition and battery failure - unable to unlock certain parts of the car, all electrical is dead This is the second incidence in 6 months. Not weather dependent. One incidence in June and another in January. Entered car, pressed ignition button, no ignition, the icons all lit up in red on the indicator dash. Previously AAA indicated that the battery was totally dead, no amps, appeared to be an electrical problem and not strictly a battery problem according to AAA. At dealership they performed a "drain test." They told me that is all they could do. Customer Service gave me a battery for "free." I don't know if it was a used battery or a new one. This time I will pay for the battery to make sure it is new. No words of why this occurred to my car were stated. They just pushed the repair invoice towards me with the keys and said I was ready to go. This time when I called they told me they could only do the "drain" test again. I knew I had to investigate since they were not helping me find the source of the problem. This could be a major problem if one was locked in the car and the electrical failed. Worse yet if a fire occurred and one could not get out, death could occur. When I left the car after the ignition did not work, the ignition light on the ignition button stayed on. (lit up in red) Please help me out with this. The auto is a Touring Outback - year 2019.
Additional Notes:
Ignition and battery failure - unable to unlock certain parts of the car, all electrical is dead This is the second incidence in 6 months. Not weather dependent. One incidence in June and another in January. Entered car, pressed ignition button, no ignition, the icons all lit up in red on the indicator dash. Previously AAA indicated that the battery was totally dead, no amps, appeared to be an electrical problem and not strictly a battery problem according to AAA. At dealership they performed a "drain test." They told me that is all they could do. Customer Service gave me a battery for "free." I don't know if it was a used battery or a new one. This time I will pay for the battery to make sure it is new. No words of why this occurred to my car were stated. They just pushed the repair invoice towards me with the keys and said I was ready to go. This time when I called they told me they could only do the "drain" test again. I knew I had to investigate since they were not helping me find the source of the problem. This could be a major problem if one was locked in the car and the electrical failed. Worse yet if a fire occurred and one could not get out, death could occur. When I left the car after the ignition did not work, the ignition light on the ignition button stayed on. (lit up in red) Please help me out with this. The auto is a Touring Outback - year 2019.
Mfg Campaign: 11568080
Recall Date: Jan 26, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
After driving 5 miles or so, the Air Bag indicator light goes on. After stopping for 10 minutes for shopping, etc., Y starting the car again the light is out until I drive a few more miles & then the light comes on again. This started last week when it was very cold here. Today, it was in the 50s & the same thing happened. I have not contacted the dealer yet because of the inconsistency. I have to search the internet more to see if others are having the same problem.
Corrective Action:
After driving 5 miles or so, the Air Bag indicator light goes on. After stopping for 10 minutes for shopping, etc., Y starting the car again the light is out until I drive a few more miles & then the light comes on again. This started last week when it was very cold here. Today, it was in the 50s & the same thing happened. I have not contacted the dealer yet because of the inconsistency. I have to search the internet more to see if others are having the same problem.
Additional Notes:
After driving 5 miles or so, the Air Bag indicator light goes on. After stopping for 10 minutes for shopping, etc., Y starting the car again the light is out until I drive a few more miles & then the light comes on again. This started last week when it was very cold here. Today, it was in the 50s & the same thing happened. I have not contacted the dealer yet because of the inconsistency. I have to search the internet more to see if others are having the same problem.
Mfg Campaign: 11567860
Recall Date: Jan 25, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this 2019 Subaru Outback new. In less than three months, the windshield cracked at the edge on the driver's side. I had the window replaced and two years later it cracked again in exactly the same place. I have not had the vehicle inspected since then and there were no warning lights or other symptoms prior to the crack appearing.
Corrective Action:
I purchased this 2019 Subaru Outback new. In less than three months, the windshield cracked at the edge on the driver's side. I had the window replaced and two years later it cracked again in exactly the same place. I have not had the vehicle inspected since then and there were no warning lights or other symptoms prior to the crack appearing.
Additional Notes:
I purchased this 2019 Subaru Outback new. In less than three months, the windshield cracked at the edge on the driver's side. I had the window replaced and two years later it cracked again in exactly the same place. I have not had the vehicle inspected since then and there were no warning lights or other symptoms prior to the crack appearing.
Mfg Campaign: 11567873
Recall Date: Jan 25, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The DCM Fuse was draining my battery. Which lead to me having a dead car battery. I had the battery replaced and paid out of pocket. The less than a week later it drained that new battery, which I had to pay for again. This lead to having my car dead on the side of the road because this DCM Fuse was draining power from my battery when the car was off. This is a major issue and should be a recalled part ASAP.
Corrective Action:
The DCM Fuse was draining my battery. Which lead to me having a dead car battery. I had the battery replaced and paid out of pocket. The less than a week later it drained that new battery, which I had to pay for again. This lead to having my car dead on the side of the road because this DCM Fuse was draining power from my battery when the car was off. This is a major issue and should be a recalled part ASAP.
Additional Notes:
The DCM Fuse was draining my battery. Which lead to me having a dead car battery. I had the battery replaced and paid out of pocket. The less than a week later it drained that new battery, which I had to pay for again. This lead to having my car dead on the side of the road because this DCM Fuse was draining power from my battery when the car was off. This is a major issue and should be a recalled part ASAP.
Mfg Campaign: 11567179
Recall Date: Jan 23, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start on several occasions due to the battery failing to retain the charge. The vehicle had to be jumpstarted. Additionally, the liftgate failed to open due to the low battery. The vehicle was taken to the dealer, where it was diagnosed that the DCM was draining the battery and determined that the DCM and battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start on several occasions due to the battery failing to retain the charge. The vehicle had to be jumpstarted. Additionally, the liftgate failed to open due to the low battery. The vehicle was taken to the dealer, where it was diagnosed that the DCM was draining the battery and determined that the DCM and battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start on several occasions due to the battery failing to retain the charge. The vehicle had to be jumpstarted. Additionally, the liftgate failed to open due to the low battery. The vehicle was taken to the dealer, where it was diagnosed that the DCM was draining the battery and determined that the DCM and battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 52,000.
Mfg Campaign: 11566988
Recall Date: Jan 22, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The touch screen on my head unit no longer works consistently. The screen flickers and changes menus constantly. When making hand's free calls, the call often goes on hold with no way of getting out of hold due to the broken touch screen. The knobs and side buttons also regularly don't work. Need to use the phone to cancel call or get out of hold. This is extremely distracting when driving and has almost caused an accident multiple times.
Corrective Action:
The touch screen on my head unit no longer works consistently. The screen flickers and changes menus constantly. When making hand's free calls, the call often goes on hold with no way of getting out of hold due to the broken touch screen. The knobs and side buttons also regularly don't work. Need to use the phone to cancel call or get out of hold. This is extremely distracting when driving and has almost caused an accident multiple times.
Additional Notes:
The touch screen on my head unit no longer works consistently. The screen flickers and changes menus constantly. When making hand's free calls, the call often goes on hold with no way of getting out of hold due to the broken touch screen. The knobs and side buttons also regularly don't work. Need to use the phone to cancel call or get out of hold. This is extremely distracting when driving and has almost caused an accident multiple times.
Mfg Campaign: 11566135
Recall Date: Jan 17, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front windshield cracked without any impact. Was parked in my driveway for previous 3 days. Got in to drive and noticed the large crack right away. It started from the passenger mid lower edge and within a day it cracked halfway across passenger side. There was no divot or impact that caused this.
Corrective Action:
Front windshield cracked without any impact. Was parked in my driveway for previous 3 days. Got in to drive and noticed the large crack right away. It started from the passenger mid lower edge and within a day it cracked halfway across passenger side. There was no divot or impact that caused this.
Additional Notes:
Front windshield cracked without any impact. Was parked in my driveway for previous 3 days. Got in to drive and noticed the large crack right away. It started from the passenger mid lower edge and within a day it cracked halfway across passenger side. There was no divot or impact that caused this.
Mfg Campaign: 11563879
Recall Date: Jan 6, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2019 Infotainment systems has begun delamination from the outer glass on the back side. It is causing ghost operations of the systems. Access to my safety features are through the system.
Corrective Action:
My 2019 Infotainment systems has begun delamination from the outer glass on the back side. It is causing ghost operations of the systems. Access to my safety features are through the system.
Additional Notes:
My 2019 Infotainment systems has begun delamination from the outer glass on the back side. It is causing ghost operations of the systems. Access to my safety features are through the system.
Mfg Campaign: 11563060
Recall Date: Jan 2, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2019 Infotainment systems has begun delamination from the outer glass on the back side. It is causing ghost operations of the systems. Access to my safety features are through the system.
Corrective Action:
My 2019 Infotainment systems has begun delamination from the outer glass on the back side. It is causing ghost operations of the systems. Access to my safety features are through the system.
Additional Notes:
My 2019 Infotainment systems has begun delamination from the outer glass on the back side. It is causing ghost operations of the systems. Access to my safety features are through the system.
Mfg Campaign: 11563060
Recall Date: Jan 2, 2024
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
My 2019 Infotainment systems has begun delamination from the outer glass on the back side. It is causing ghost operations of the systems. Access to my safety features are through the system.
Corrective Action:
My 2019 Infotainment systems has begun delamination from the outer glass on the back side. It is causing ghost operations of the systems. Access to my safety features are through the system.
Additional Notes:
My 2019 Infotainment systems has begun delamination from the outer glass on the back side. It is causing ghost operations of the systems. Access to my safety features are through the system.
Mfg Campaign: 11563060
Recall Date: Jan 2, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this vehicle brand new in 2020 and had never experienced any issues with the battery this year alone(2023) I have had to replace the battery 4 times. I would used the jump method leaving the to car running for at least 15 minutes before driving and then within the next month or two the battery is drained and dead again. When I took my vehicle to the dealership the mechanic already knew what the DCM would be the issue. I then called the manufacturer after doing more research and noticed that this is a very common issue and it has not been recalled yet. After performing the DCM test it was confirmed that was the issue and I am still being ask to pay the 1200.00 bill.
Corrective Action:
I purchased this vehicle brand new in 2020 and had never experienced any issues with the battery this year alone(2023) I have had to replace the battery 4 times. I would used the jump method leaving the to car running for at least 15 minutes before driving and then within the next month or two the battery is drained and dead again. When I took my vehicle to the dealership the mechanic already knew what the DCM would be the issue. I then called the manufacturer after doing more research and noticed that this is a very common issue and it has not been recalled yet. After performing the DCM test it was confirmed that was the issue and I am still being ask to pay the 1200.00 bill.
Additional Notes:
I purchased this vehicle brand new in 2020 and had never experienced any issues with the battery this year alone(2023) I have had to replace the battery 4 times. I would used the jump method leaving the to car running for at least 15 minutes before driving and then within the next month or two the battery is drained and dead again. When I took my vehicle to the dealership the mechanic already knew what the DCM would be the issue. I then called the manufacturer after doing more research and noticed that this is a very common issue and it has not been recalled yet. After performing the DCM test it was confirmed that was the issue and I am still being ask to pay the 1200.00 bill.
Mfg Campaign: 11562230
Recall Date: Dec 28, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery started draining while parked when the car was about 3 years 8 months old. I got a new higher capacity battery and it also drained several times.
Corrective Action:
Battery started draining while parked when the car was about 3 years 8 months old. I got a new higher capacity battery and it also drained several times.
Additional Notes:
Battery started draining while parked when the car was about 3 years 8 months old. I got a new higher capacity battery and it also drained several times.
Mfg Campaign: 11561772
Recall Date: Dec 25, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield started to crack despite no incident and crack has rapidly expanded
Corrective Action:
Windshield started to crack despite no incident and crack has rapidly expanded
Additional Notes:
Windshield started to crack despite no incident and crack has rapidly expanded
Mfg Campaign: 11561279
Recall Date: Dec 21, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have submitted for Extended Warranty Battery Service in the Subaru Battery Settlement confirmation number is SB68712430. This battery settlement should include the DCM as replacing the battery does not fix the problem. I believe this is an electrical fault (parasitic current draw) is caused by the the faulty DCM. There are hundreds of people posted the same issue. This should be a recall.
Corrective Action:
I have submitted for Extended Warranty Battery Service in the Subaru Battery Settlement confirmation number is SB68712430. This battery settlement should include the DCM as replacing the battery does not fix the problem. I believe this is an electrical fault (parasitic current draw) is caused by the the faulty DCM. There are hundreds of people posted the same issue. This should be a recall.
Additional Notes:
I have submitted for Extended Warranty Battery Service in the Subaru Battery Settlement confirmation number is SB68712430. This battery settlement should include the DCM as replacing the battery does not fix the problem. I believe this is an electrical fault (parasitic current draw) is caused by the the faulty DCM. There are hundreds of people posted the same issue. This should be a recall.
Mfg Campaign: 11560922
Recall Date: Dec 19, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have submitted for Extended Warranty Battery Service in the Subaru Battery Settlement confirmation number is SB68712430. This battery settlement should include the DCM as replacing the battery does not fix the problem. I believe this is an electrical fault (parasitic current draw) is caused by the the faulty DCM. There are hundreds of people posted the same issue. This should be a recall.
Corrective Action:
I have submitted for Extended Warranty Battery Service in the Subaru Battery Settlement confirmation number is SB68712430. This battery settlement should include the DCM as replacing the battery does not fix the problem. I believe this is an electrical fault (parasitic current draw) is caused by the the faulty DCM. There are hundreds of people posted the same issue. This should be a recall.
Additional Notes:
I have submitted for Extended Warranty Battery Service in the Subaru Battery Settlement confirmation number is SB68712430. This battery settlement should include the DCM as replacing the battery does not fix the problem. I believe this is an electrical fault (parasitic current draw) is caused by the the faulty DCM. There are hundreds of people posted the same issue. This should be a recall.
Mfg Campaign: 11560922
Recall Date: Dec 19, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Subarus have a battery drain problem. Frequently, my car would unexpectedly have a dead battery and not start. This is a safety issue for anyone needing to drive as part of an emergency response, to a hospital, to a doctor, etc. Being unexpectedly unable to drive at all could leave people stranded on cold nights, on the side of the road, or unable to get to necessary services/meals/warmth/ etc. The issue is a common one for Subaru owners like me, and there was a class action lawsuit on the issue for 2015-2020 Subarus. That lawsuit was settled with a battery replacement warranty extension, and a software update to the ECM. Replacing the battery and updating the ECM software did not solve the problem. Not for me and not for many others. The real source of the parasitic drain is the DCM. Subaru knows this and dealerships will readily admit it is a widespread common problem, with the DCM, an expensive part, on backorder, and weekly repairs being done at most Subaru dealerships to replace faulty DCMs. But it is not covered under the class action settlement, and there is still no recall for it. Subaru should be accountable to ensuring their car batteries are not unexpectedly dead, and that people can drive when needed, and their cars can start. This is a widely spread issue, and Subaru dealerships will try to hide the issue in the software update, which frequently doesn't fix the problem, when they know the real issue is that a replacement DCM is needed.
Corrective Action:
Subarus have a battery drain problem. Frequently, my car would unexpectedly have a dead battery and not start. This is a safety issue for anyone needing to drive as part of an emergency response, to a hospital, to a doctor, etc. Being unexpectedly unable to drive at all could leave people stranded on cold nights, on the side of the road, or unable to get to necessary services/meals/warmth/ etc. The issue is a common one for Subaru owners like me, and there was a class action lawsuit on the issue for 2015-2020 Subarus. That lawsuit was settled with a battery replacement warranty extension, and a software update to the ECM. Replacing the battery and updating the ECM software did not solve the problem. Not for me and not for many others. The real source of the parasitic drain is the DCM. Subaru knows this and dealerships will readily admit it is a widespread common problem, with the DCM, an expensive part, on backorder, and weekly repairs being done at most Subaru dealerships to replace faulty DCMs. But it is not covered under the class action settlement, and there is still no recall for it. Subaru should be accountable to ensuring their car batteries are not unexpectedly dead, and that people can drive when needed, and their cars can start. This is a widely spread issue, and Subaru dealerships will try to hide the issue in the software update, which frequently doesn't fix the problem, when they know the real issue is that a replacement DCM is needed.
Additional Notes:
Subarus have a battery drain problem. Frequently, my car would unexpectedly have a dead battery and not start. This is a safety issue for anyone needing to drive as part of an emergency response, to a hospital, to a doctor, etc. Being unexpectedly unable to drive at all could leave people stranded on cold nights, on the side of the road, or unable to get to necessary services/meals/warmth/ etc. The issue is a common one for Subaru owners like me, and there was a class action lawsuit on the issue for 2015-2020 Subarus. That lawsuit was settled with a battery replacement warranty extension, and a software update to the ECM. Replacing the battery and updating the ECM software did not solve the problem. Not for me and not for many others. The real source of the parasitic drain is the DCM. Subaru knows this and dealerships will readily admit it is a widespread common problem, with the DCM, an expensive part, on backorder, and weekly repairs being done at most Subaru dealerships to replace faulty DCMs. But it is not covered under the class action settlement, and there is still no recall for it. Subaru should be accountable to ensuring their car batteries are not unexpectedly dead, and that people can drive when needed, and their cars can start. This is a widely spread issue, and Subaru dealerships will try to hide the issue in the software update, which frequently doesn't fix the problem, when they know the real issue is that a replacement DCM is needed.
Mfg Campaign: 11560146
Recall Date: Dec 14, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the residential garage, the contact turned the ignition key to start the vehicle; however, the vehicle failed to start. The contact charged the battery for six hours and then was able to start the vehicle. The following day the contact attempted to start the vehicle and the vehicle failed to start. The contact was advised to purchase a new battery to replace the old battery. The contact stated that the battery was replaced; however, the new battery lasted for only six weeks. The vehicle was taken to the dealer where it was diagnosed with a failed data control module. The contact was informed that the data control module needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 51,500.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the residential garage, the contact turned the ignition key to start the vehicle; however, the vehicle failed to start. The contact charged the battery for six hours and then was able to start the vehicle. The following day the contact attempted to start the vehicle and the vehicle failed to start. The contact was advised to purchase a new battery to replace the old battery. The contact stated that the battery was replaced; however, the new battery lasted for only six weeks. The vehicle was taken to the dealer where it was diagnosed with a failed data control module. The contact was informed that the data control module needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 51,500.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the residential garage, the contact turned the ignition key to start the vehicle; however, the vehicle failed to start. The contact charged the battery for six hours and then was able to start the vehicle. The following day the contact attempted to start the vehicle and the vehicle failed to start. The contact was advised to purchase a new battery to replace the old battery. The contact stated that the battery was replaced; however, the new battery lasted for only six weeks. The vehicle was taken to the dealer where it was diagnosed with a failed data control module. The contact was informed that the data control module needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 51,500.
Mfg Campaign: 11560151
Recall Date: Dec 14, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Starlink system is malfunctioning. The radio spontaneously begins scanning through stations and will not stop even when "scan" icon is pressed or preset station pressed. Also, the bluetooth connectivity to my phone is randomly lost. This has caused distractions while driving and loss of "hands free" features for my phone and is a safety hazard.
Corrective Action:
Starlink system is malfunctioning. The radio spontaneously begins scanning through stations and will not stop even when "scan" icon is pressed or preset station pressed. Also, the bluetooth connectivity to my phone is randomly lost. This has caused distractions while driving and loss of "hands free" features for my phone and is a safety hazard.
Additional Notes:
Starlink system is malfunctioning. The radio spontaneously begins scanning through stations and will not stop even when "scan" icon is pressed or preset station pressed. Also, the bluetooth connectivity to my phone is randomly lost. This has caused distractions while driving and loss of "hands free" features for my phone and is a safety hazard.
Mfg Campaign: 11559796
Recall Date: Dec 12, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery dies on a consistent basis and appears to be a trickle drain on the battery. After reading numerous online forums this appears to be a consistent issue that has not been addressed by Subaru of America. It appears the drain is caused by the DCM fuse being faulty. I have recently had the vehicle inspected by an authorized Subaru dealership with no issues noted. While this issue does not create any immediate safety concerns, it could place individuals at risk if they found themselves in remote and/or dangerous locations with no ability to start their vehicle. According to online forums this issue has been observed by multiple Subaru dealers. There are no warning lamps, messages, or other symptoms of this issue other than a dead battery.
Corrective Action:
Battery dies on a consistent basis and appears to be a trickle drain on the battery. After reading numerous online forums this appears to be a consistent issue that has not been addressed by Subaru of America. It appears the drain is caused by the DCM fuse being faulty. I have recently had the vehicle inspected by an authorized Subaru dealership with no issues noted. While this issue does not create any immediate safety concerns, it could place individuals at risk if they found themselves in remote and/or dangerous locations with no ability to start their vehicle. According to online forums this issue has been observed by multiple Subaru dealers. There are no warning lamps, messages, or other symptoms of this issue other than a dead battery.
Additional Notes:
Battery dies on a consistent basis and appears to be a trickle drain on the battery. After reading numerous online forums this appears to be a consistent issue that has not been addressed by Subaru of America. It appears the drain is caused by the DCM fuse being faulty. I have recently had the vehicle inspected by an authorized Subaru dealership with no issues noted. While this issue does not create any immediate safety concerns, it could place individuals at risk if they found themselves in remote and/or dangerous locations with no ability to start their vehicle. According to online forums this issue has been observed by multiple Subaru dealers. There are no warning lamps, messages, or other symptoms of this issue other than a dead battery.
Mfg Campaign: 11559621
Recall Date: Dec 11, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Cracked windshield (2nd incident in less than 18 months). Windshield cracked without any impact with rocks or other objects. This is an OEM windshield that was installed and calibrated at Sheehy Subaru Springfield, VA. This windshield easily cracks or is damage (impacts blemishes) by minor/small objects, which is unreasonable. This latest incident that I am reporting is a hair line crack, about 14” in length that runs from the edge of the windshield to the middle; there was no impact; this appears to be a temperature change like crack. It adversely affects visibility. This is a very expensive repair $1,500 for OEM and calibration.
Corrective Action:
Cracked windshield (2nd incident in less than 18 months). Windshield cracked without any impact with rocks or other objects. This is an OEM windshield that was installed and calibrated at Sheehy Subaru Springfield, VA. This windshield easily cracks or is damage (impacts blemishes) by minor/small objects, which is unreasonable. This latest incident that I am reporting is a hair line crack, about 14” in length that runs from the edge of the windshield to the middle; there was no impact; this appears to be a temperature change like crack. It adversely affects visibility. This is a very expensive repair $1,500 for OEM and calibration.
Additional Notes:
Cracked windshield (2nd incident in less than 18 months). Windshield cracked without any impact with rocks or other objects. This is an OEM windshield that was installed and calibrated at Sheehy Subaru Springfield, VA. This windshield easily cracks or is damage (impacts blemishes) by minor/small objects, which is unreasonable. This latest incident that I am reporting is a hair line crack, about 14” in length that runs from the edge of the windshield to the middle; there was no impact; this appears to be a temperature change like crack. It adversely affects visibility. This is a very expensive repair $1,500 for OEM and calibration.
Mfg Campaign: 11559355
Recall Date: Dec 10, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury