Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
1.3K ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Was driving with little to no traffic on route 65 PGH Pa there was a very loud pop/crack I did not see anything. After a few minutes a crack started from the very bottom of the windshield and goes up about 4 inch then spreads into 2 cracks that are approx 16 inches each there is no visible point of impact the window we’ll be seen by windshield repair co on Friday Jan 27 2023 the crack and bang startled me and could have caused me to wreck and the integrity of the windshield is no longer what it should be and if cont to drive could blow in
Corrective Action:
Was driving with little to no traffic on route 65 PGH Pa there was a very loud pop/crack I did not see anything. After a few minutes a crack started from the very bottom of the windshield and goes up about 4 inch then spreads into 2 cracks that are approx 16 inches each there is no visible point of impact the window we’ll be seen by windshield repair co on Friday Jan 27 2023 the crack and bang startled me and could have caused me to wreck and the integrity of the windshield is no longer what it should be and if cont to drive could blow in
Additional Notes:
Was driving with little to no traffic on route 65 PGH Pa there was a very loud pop/crack I did not see anything. After a few minutes a crack started from the very bottom of the windshield and goes up about 4 inch then spreads into 2 cracks that are approx 16 inches each there is no visible point of impact the window we’ll be seen by windshield repair co on Friday Jan 27 2023 the crack and bang startled me and could have caused me to wreck and the integrity of the windshield is no longer what it should be and if cont to drive could blow in
Mfg Campaign: 11503541
Recall Date: Jan 25, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ever since this car was new it has always dragged while starting. Like the battery was weak but, its my first subaru so figured it was the style of starter. After a couple years the battery got weaker and weaker until it died. Replaced battery and it started doing the same thing. Now, the car is 4 years old and this is our 3rd battery. The alternator charges 14.6 volts which is perfect. But, sitting overnight the battery is constantly being drained. If i put a charge on it and remove it from car it holds the charge. So, it isn't the batteries plus, we had the battery and alternator tested and those aren't the problem. The vehicle constantly drains the battery while sitting overnight. After a few days it won't start at all. Subaru says there isn't a problem. I have a sickly parent living here and he has to go to the hospital regularly and we need that vehicle to work properly. Is there anything we can do about this.
Corrective Action:
Ever since this car was new it has always dragged while starting. Like the battery was weak but, its my first subaru so figured it was the style of starter. After a couple years the battery got weaker and weaker until it died. Replaced battery and it started doing the same thing. Now, the car is 4 years old and this is our 3rd battery. The alternator charges 14.6 volts which is perfect. But, sitting overnight the battery is constantly being drained. If i put a charge on it and remove it from car it holds the charge. So, it isn't the batteries plus, we had the battery and alternator tested and those aren't the problem. The vehicle constantly drains the battery while sitting overnight. After a few days it won't start at all. Subaru says there isn't a problem. I have a sickly parent living here and he has to go to the hospital regularly and we need that vehicle to work properly. Is there anything we can do about this.
Additional Notes:
Ever since this car was new it has always dragged while starting. Like the battery was weak but, its my first subaru so figured it was the style of starter. After a couple years the battery got weaker and weaker until it died. Replaced battery and it started doing the same thing. Now, the car is 4 years old and this is our 3rd battery. The alternator charges 14.6 volts which is perfect. But, sitting overnight the battery is constantly being drained. If i put a charge on it and remove it from car it holds the charge. So, it isn't the batteries plus, we had the battery and alternator tested and those aren't the problem. The vehicle constantly drains the battery while sitting overnight. After a few days it won't start at all. Subaru says there isn't a problem. I have a sickly parent living here and he has to go to the hospital regularly and we need that vehicle to work properly. Is there anything we can do about this.
Mfg Campaign: 11503566
Recall Date: Jan 25, 2023
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
2019 Outback 2.5 Limited purchased new Feb 2019. Driving car with no passengers when Airbag Warning Light and Red Exclamation light came on along with warning message to consult owners manual. Manual says the airbag system is turned off when these lights come on and take car to authorized repair center. Found pulling passenger seat belt out all the way would turn off the lights but then they would turn back on a short time later. Dealer found all harnesses where properly plugged in and no wiring damage. Dealer said vehicle needed a new front passenger occupant detection seat frame as a result of the malfunction. Service advisor stated they have seen several cars with the same fault and that our Outback was not under a manufactures recall for this problem. Dealer was well aware other Subaru models have recalls for this problem. Service advisor recommended contacting NHSTA over this problem since when the airbag system shuts down occupant safety is severely compromised if an accident were to occur. Total cost of repair was $1,922.07
Corrective Action:
2019 Outback 2.5 Limited purchased new Feb 2019. Driving car with no passengers when Airbag Warning Light and Red Exclamation light came on along with warning message to consult owners manual. Manual says the airbag system is turned off when these lights come on and take car to authorized repair center. Found pulling passenger seat belt out all the way would turn off the lights but then they would turn back on a short time later. Dealer found all harnesses where properly plugged in and no wiring damage. Dealer said vehicle needed a new front passenger occupant detection seat frame as a result of the malfunction. Service advisor stated they have seen several cars with the same fault and that our Outback was not under a manufactures recall for this problem. Dealer was well aware other Subaru models have recalls for this problem. Service advisor recommended contacting NHSTA over this problem since when the airbag system shuts down occupant safety is severely compromised if an accident were to occur. Total cost of repair was $1,922.07
Additional Notes:
2019 Outback 2.5 Limited purchased new Feb 2019. Driving car with no passengers when Airbag Warning Light and Red Exclamation light came on along with warning message to consult owners manual. Manual says the airbag system is turned off when these lights come on and take car to authorized repair center. Found pulling passenger seat belt out all the way would turn off the lights but then they would turn back on a short time later. Dealer found all harnesses where properly plugged in and no wiring damage. Dealer said vehicle needed a new front passenger occupant detection seat frame as a result of the malfunction. Service advisor stated they have seen several cars with the same fault and that our Outback was not under a manufactures recall for this problem. Dealer was well aware other Subaru models have recalls for this problem. Service advisor recommended contacting NHSTA over this problem since when the airbag system shuts down occupant safety is severely compromised if an accident were to occur. Total cost of repair was $1,922.07
Mfg Campaign: 11503643
Recall Date: Jan 25, 2023
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
2019 Outback 2.5 Limited purchased new Feb 2019. Driving car with no passengers when Airbag Warning Light and Red Exclamation light came on along with warning message to consult owners manual. Manual says the airbag system is turned off when these lights come on and take car to authorized repair center. Found pulling passenger seat belt out all the way would turn off the lights but then they would turn back on a short time later. Dealer found all harnesses where properly plugged in and no wiring damage. Dealer said vehicle needed a new front passenger occupant detection seat frame as a result of the malfunction. Service advisor stated they have seen several cars with the same fault and that our Outback was not under a manufactures recall for this problem. Dealer was well aware other Subaru models have recalls for this problem. Service advisor recommended contacting NHSTA over this problem since when the airbag system shuts down occupant safety is severely compromised if an accident were to occur. Total cost of repair was $1,922.07
Corrective Action:
2019 Outback 2.5 Limited purchased new Feb 2019. Driving car with no passengers when Airbag Warning Light and Red Exclamation light came on along with warning message to consult owners manual. Manual says the airbag system is turned off when these lights come on and take car to authorized repair center. Found pulling passenger seat belt out all the way would turn off the lights but then they would turn back on a short time later. Dealer found all harnesses where properly plugged in and no wiring damage. Dealer said vehicle needed a new front passenger occupant detection seat frame as a result of the malfunction. Service advisor stated they have seen several cars with the same fault and that our Outback was not under a manufactures recall for this problem. Dealer was well aware other Subaru models have recalls for this problem. Service advisor recommended contacting NHSTA over this problem since when the airbag system shuts down occupant safety is severely compromised if an accident were to occur. Total cost of repair was $1,922.07
Additional Notes:
2019 Outback 2.5 Limited purchased new Feb 2019. Driving car with no passengers when Airbag Warning Light and Red Exclamation light came on along with warning message to consult owners manual. Manual says the airbag system is turned off when these lights come on and take car to authorized repair center. Found pulling passenger seat belt out all the way would turn off the lights but then they would turn back on a short time later. Dealer found all harnesses where properly plugged in and no wiring damage. Dealer said vehicle needed a new front passenger occupant detection seat frame as a result of the malfunction. Service advisor stated they have seen several cars with the same fault and that our Outback was not under a manufactures recall for this problem. Dealer was well aware other Subaru models have recalls for this problem. Service advisor recommended contacting NHSTA over this problem since when the airbag system shuts down occupant safety is severely compromised if an accident were to occur. Total cost of repair was $1,922.07
Mfg Campaign: 11503643
Recall Date: Jan 25, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2019 Subaru Outback. The Navigation unit is having Ghost touches making it impossible to focus while driving the car. The Unit Ghost touches every button on the screen while driving and when a mobile device is connected it automatically makes calls to the contacts with the Ghost touches. Many users have reported these issues.
Corrective Action:
I have a 2019 Subaru Outback. The Navigation unit is having Ghost touches making it impossible to focus while driving the car. The Unit Ghost touches every button on the screen while driving and when a mobile device is connected it automatically makes calls to the contacts with the Ghost touches. Many users have reported these issues.
Additional Notes:
I have a 2019 Subaru Outback. The Navigation unit is having Ghost touches making it impossible to focus while driving the car. The Unit Ghost touches every button on the screen while driving and when a mobile device is connected it automatically makes calls to the contacts with the Ghost touches. Many users have reported these issues.
Mfg Campaign: 11502620
Recall Date: Jan 19, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluetooth also malfunctioned. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. The contact stated that the repairs were not completed because the parts were on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000. The contact stated that the failure mileage was actually 43,000. The issue with the display causes a distraction while driving. The dealer was contacted several times but with no remedy. The dealer only states that they are waiting for the parts but has no provided an ETA.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluetooth also malfunctioned. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. The contact stated that the repairs were not completed because the parts were on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000. The contact stated that the failure mileage was actually 43,000. The issue with the display causes a distraction while driving. The dealer was contacted several times but with no remedy. The dealer only states that they are waiting for the parts but has no provided an ETA.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluetooth also malfunctioned. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. The contact stated that the repairs were not completed because the parts were on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000. The contact stated that the failure mileage was actually 43,000. The issue with the display causes a distraction while driving. The dealer was contacted several times but with no remedy. The dealer only states that they are waiting for the parts but has no provided an ETA.
Mfg Campaign: 11502417
Recall Date: Jan 18, 2023
Subaru Of America, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluetooth also malfunctioned. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. The contact stated that the repairs were not completed because the parts were on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000. The contact stated that the failure mileage was actually 43,000. The issue with the display causes a distraction while driving. The dealer was contacted several times but with no remedy. The dealer only states that they are waiting for the parts but has no provided an ETA.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluetooth also malfunctioned. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. The contact stated that the repairs were not completed because the parts were on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000. The contact stated that the failure mileage was actually 43,000. The issue with the display causes a distraction while driving. The dealer was contacted several times but with no remedy. The dealer only states that they are waiting for the parts but has no provided an ETA.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluetooth also malfunctioned. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. The contact stated that the repairs were not completed because the parts were on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000. The contact stated that the failure mileage was actually 43,000. The issue with the display causes a distraction while driving. The dealer was contacted several times but with no remedy. The dealer only states that they are waiting for the parts but has no provided an ETA.
Mfg Campaign: 11502417
Recall Date: Jan 18, 2023
Subaru Of America, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluetooth also malfunctioned. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. The contact stated that the repairs were not completed because the parts were on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000. The contact stated that the failure mileage was actually 43,000. The issue with the display causes a distraction while driving. The dealer was contacted several times but with no remedy. The dealer only states that they are waiting for the parts but has no provided an ETA.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluetooth also malfunctioned. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. The contact stated that the repairs were not completed because the parts were on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000. The contact stated that the failure mileage was actually 43,000. The issue with the display causes a distraction while driving. The dealer was contacted several times but with no remedy. The dealer only states that they are waiting for the parts but has no provided an ETA.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. The contact stated that the Navigation and Bluetooth also malfunctioned. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needed to be replaced. The contact stated that the repairs were not completed because the parts were on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000. The contact stated that the failure mileage was actually 43,000. The issue with the display causes a distraction while driving. The dealer was contacted several times but with no remedy. The dealer only states that they are waiting for the parts but has no provided an ETA.
Mfg Campaign: 11502417
Recall Date: Jan 18, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Has seemed to have low battery for many many months At least 5 times we have had to jump start Rear hatch was beeping and did not want to close or respond to any buttons Passenger side window would not open or close with driver side buttons Took to dealer, battery failed and they replaced it I picked it up next day and still felt slow to start like battery was drained Now dealer stated I may have to pay for further diagnostics regarding battery drain
Corrective Action:
Has seemed to have low battery for many many months At least 5 times we have had to jump start Rear hatch was beeping and did not want to close or respond to any buttons Passenger side window would not open or close with driver side buttons Took to dealer, battery failed and they replaced it I picked it up next day and still felt slow to start like battery was drained Now dealer stated I may have to pay for further diagnostics regarding battery drain
Additional Notes:
Has seemed to have low battery for many many months At least 5 times we have had to jump start Rear hatch was beeping and did not want to close or respond to any buttons Passenger side window would not open or close with driver side buttons Took to dealer, battery failed and they replaced it I picked it up next day and still felt slow to start like battery was drained Now dealer stated I may have to pay for further diagnostics regarding battery drain
Mfg Campaign: 11502007
Recall Date: Jan 16, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Driver-side Daytime Running Light (DRL) failed after only 3 years. DRL is made up of LED bulbs integrated in the headlight assembly, and not able to be repaired or replaced. Entire headlight unit required replacement; estimated at ~$500, plus additional labor at Subaru dealership service center. There was no warning lamp, message, or other symptoms to indicate a problem with the headlight. It was discovered only when viewing front end of car in a reflection. This poses a threat to occupants’ and others’ safety due to decreased visibility during operation. Exorbitant cost of parts and labor poses a significant hurdle to repair. This problem was inspected and verified by dealer service center. Dealer described the issue as “weird,” and stated “that should not happen; I’ve never seen that before.” By the time I retrieved the vehicle following headlight assembly replacement work, the dealer service center had reportedly taken in 4 additional customers’ vehicles in for the same complaint. Dealership waived all charges associated with parts and labor to repair, despite being out of warranty, due to fact that LED DRL failed well before its projected useful life. Faulty headlight assembly was retained by dealer service center and sent to Subaru corporate for further inspection.
Corrective Action:
Driver-side Daytime Running Light (DRL) failed after only 3 years. DRL is made up of LED bulbs integrated in the headlight assembly, and not able to be repaired or replaced. Entire headlight unit required replacement; estimated at ~$500, plus additional labor at Subaru dealership service center. There was no warning lamp, message, or other symptoms to indicate a problem with the headlight. It was discovered only when viewing front end of car in a reflection. This poses a threat to occupants’ and others’ safety due to decreased visibility during operation. Exorbitant cost of parts and labor poses a significant hurdle to repair. This problem was inspected and verified by dealer service center. Dealer described the issue as “weird,” and stated “that should not happen; I’ve never seen that before.” By the time I retrieved the vehicle following headlight assembly replacement work, the dealer service center had reportedly taken in 4 additional customers’ vehicles in for the same complaint. Dealership waived all charges associated with parts and labor to repair, despite being out of warranty, due to fact that LED DRL failed well before its projected useful life. Faulty headlight assembly was retained by dealer service center and sent to Subaru corporate for further inspection.
Additional Notes:
Driver-side Daytime Running Light (DRL) failed after only 3 years. DRL is made up of LED bulbs integrated in the headlight assembly, and not able to be repaired or replaced. Entire headlight unit required replacement; estimated at ~$500, plus additional labor at Subaru dealership service center. There was no warning lamp, message, or other symptoms to indicate a problem with the headlight. It was discovered only when viewing front end of car in a reflection. This poses a threat to occupants’ and others’ safety due to decreased visibility during operation. Exorbitant cost of parts and labor poses a significant hurdle to repair. This problem was inspected and verified by dealer service center. Dealer described the issue as “weird,” and stated “that should not happen; I’ve never seen that before.” By the time I retrieved the vehicle following headlight assembly replacement work, the dealer service center had reportedly taken in 4 additional customers’ vehicles in for the same complaint. Dealership waived all charges associated with parts and labor to repair, despite being out of warranty, due to fact that LED DRL failed well before its projected useful life. Faulty headlight assembly was retained by dealer service center and sent to Subaru corporate for further inspection.
Mfg Campaign: 11501506
Recall Date: Jan 12, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
With less than 7000 miles on the odometer, our Outback2019 radio system component started to malfunction and rotate thru channels. Sheehy Subaru of Springfield performed system update, but no change. The entire component was ordered but is now on back order. It is now almost 4 months and we don't trust other possible related components of the system (e.g., GPS) to function properly to feel safe driving this vehicle.
Corrective Action:
With less than 7000 miles on the odometer, our Outback2019 radio system component started to malfunction and rotate thru channels. Sheehy Subaru of Springfield performed system update, but no change. The entire component was ordered but is now on back order. It is now almost 4 months and we don't trust other possible related components of the system (e.g., GPS) to function properly to feel safe driving this vehicle.
Additional Notes:
With less than 7000 miles on the odometer, our Outback2019 radio system component started to malfunction and rotate thru channels. Sheehy Subaru of Springfield performed system update, but no change. The entire component was ordered but is now on back order. It is now almost 4 months and we don't trust other possible related components of the system (e.g., GPS) to function properly to feel safe driving this vehicle.
Mfg Campaign: 11500812
Recall Date: Jan 9, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
Corrective Action:
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
Additional Notes:
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
Mfg Campaign: 11498852
Recall Date: Dec 26, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
Corrective Action:
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
Additional Notes:
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
Mfg Campaign: 11498852
Recall Date: Dec 26, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
Corrective Action:
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
Additional Notes:
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
Mfg Campaign: 11498852
Recall Date: Dec 26, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery dies after 3 days of parking inside my garage. The battery passed a test. This is the third time the issue has taken place.
Corrective Action:
The battery dies after 3 days of parking inside my garage. The battery passed a test. This is the third time the issue has taken place.
Additional Notes:
The battery dies after 3 days of parking inside my garage. The battery passed a test. This is the third time the issue has taken place.
Mfg Campaign: 11498799
Recall Date: Dec 25, 2022
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Feel very uncomfortable during driving, steering wheel moving left or right
Corrective Action:
Feel very uncomfortable during driving, steering wheel moving left or right
Additional Notes:
Feel very uncomfortable during driving, steering wheel moving left or right
Mfg Campaign: 11498035
Recall Date: Dec 19, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I'm writing to document an issue regarding a potential windshield malfunction. I know there have been previous lawsuits about the fragility of Subaru windshields, including with the Outback model. Additionally, there are posts about this issue on several auto forums. I've had this car since August 2019 and in three short years I've had to complete the following three repairs: chip to the windshield -- repair (April 2021), crack on windshield -- total replacement (February 2022), and chip to the windshield -- repair (December 2022). Beyond what seems like a statistical anomaly, this high number of windshield repairs also seems very unreasonable for two more reasons: 1) I only have a 15-mile commute two days per week, and 2) I was working at home for months at a time during two COVID shutdowns within this same three-year time period. Each chip/crack has happened while driving, from a point of impact on the windshield; however, this is a new problem since owning this car -- I've had the same commute since 2013 without this issue (previous car was a Mitsubishi Lancer). A windshield that is prone to easy chips and cracking is a clear safety risk, both to myself and to others. My windshield has not been inspected by the dealer, but I know that other windshields of my make/model have been inspected by other dealers and manufacturers. Additionally, the glass repair service that has handled each repair noted that they've also heard of issues with Subarus and that they've seen my car far more often than vehicles of other brands.
Corrective Action:
I'm writing to document an issue regarding a potential windshield malfunction. I know there have been previous lawsuits about the fragility of Subaru windshields, including with the Outback model. Additionally, there are posts about this issue on several auto forums. I've had this car since August 2019 and in three short years I've had to complete the following three repairs: chip to the windshield -- repair (April 2021), crack on windshield -- total replacement (February 2022), and chip to the windshield -- repair (December 2022). Beyond what seems like a statistical anomaly, this high number of windshield repairs also seems very unreasonable for two more reasons: 1) I only have a 15-mile commute two days per week, and 2) I was working at home for months at a time during two COVID shutdowns within this same three-year time period. Each chip/crack has happened while driving, from a point of impact on the windshield; however, this is a new problem since owning this car -- I've had the same commute since 2013 without this issue (previous car was a Mitsubishi Lancer). A windshield that is prone to easy chips and cracking is a clear safety risk, both to myself and to others. My windshield has not been inspected by the dealer, but I know that other windshields of my make/model have been inspected by other dealers and manufacturers. Additionally, the glass repair service that has handled each repair noted that they've also heard of issues with Subarus and that they've seen my car far more often than vehicles of other brands.
Additional Notes:
I'm writing to document an issue regarding a potential windshield malfunction. I know there have been previous lawsuits about the fragility of Subaru windshields, including with the Outback model. Additionally, there are posts about this issue on several auto forums. I've had this car since August 2019 and in three short years I've had to complete the following three repairs: chip to the windshield -- repair (April 2021), crack on windshield -- total replacement (February 2022), and chip to the windshield -- repair (December 2022). Beyond what seems like a statistical anomaly, this high number of windshield repairs also seems very unreasonable for two more reasons: 1) I only have a 15-mile commute two days per week, and 2) I was working at home for months at a time during two COVID shutdowns within this same three-year time period. Each chip/crack has happened while driving, from a point of impact on the windshield; however, this is a new problem since owning this car -- I've had the same commute since 2013 without this issue (previous car was a Mitsubishi Lancer). A windshield that is prone to easy chips and cracking is a clear safety risk, both to myself and to others. My windshield has not been inspected by the dealer, but I know that other windshields of my make/model have been inspected by other dealers and manufacturers. Additionally, the glass repair service that has handled each repair noted that they've also heard of issues with Subarus and that they've seen my car far more often than vehicles of other brands.
Mfg Campaign: 11497477
Recall Date: Dec 14, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This model of vehicle has persistent electrical issues resulting in the vehicle dying or being unable to start. Replacing the battery does not resolve the issues. Placing the keyfob in Faraday cages to prevent drain also does not resolve the issues. Charging the battery to full before using the vehicle temporary delays the issues but 3-10 days later the vehicle will die again. The vehicle has undergone examination by a Subaru certified maintenance dealer and they insist no issue can be found and the vehicle passes all checks. Most recently the vehicle died within a few days of getting a complete check out and passing all tests. This affects safety because a vehicle dying from electrical failure may cause an accident due to an absence of power steering, braking, etc. The vehicle may also strand motorist in compromising environmental conditions such as extreme cold, heat, etc.
Corrective Action:
This model of vehicle has persistent electrical issues resulting in the vehicle dying or being unable to start. Replacing the battery does not resolve the issues. Placing the keyfob in Faraday cages to prevent drain also does not resolve the issues. Charging the battery to full before using the vehicle temporary delays the issues but 3-10 days later the vehicle will die again. The vehicle has undergone examination by a Subaru certified maintenance dealer and they insist no issue can be found and the vehicle passes all checks. Most recently the vehicle died within a few days of getting a complete check out and passing all tests. This affects safety because a vehicle dying from electrical failure may cause an accident due to an absence of power steering, braking, etc. The vehicle may also strand motorist in compromising environmental conditions such as extreme cold, heat, etc.
Additional Notes:
This model of vehicle has persistent electrical issues resulting in the vehicle dying or being unable to start. Replacing the battery does not resolve the issues. Placing the keyfob in Faraday cages to prevent drain also does not resolve the issues. Charging the battery to full before using the vehicle temporary delays the issues but 3-10 days later the vehicle will die again. The vehicle has undergone examination by a Subaru certified maintenance dealer and they insist no issue can be found and the vehicle passes all checks. Most recently the vehicle died within a few days of getting a complete check out and passing all tests. This affects safety because a vehicle dying from electrical failure may cause an accident due to an absence of power steering, braking, etc. The vehicle may also strand motorist in compromising environmental conditions such as extreme cold, heat, etc.
Mfg Campaign: 11497248
Recall Date: Dec 13, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated that on three separate occasions, a crack had formed on various parts of the windshield due to minor rocks hitting the windshield. The contact stated that each crack obstructed her vision while driving. The contact had the windshield replaced by the dealer after each failure. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 29,000.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated that on three separate occasions, a crack had formed on various parts of the windshield due to minor rocks hitting the windshield. The contact stated that each crack obstructed her vision while driving. The contact had the windshield replaced by the dealer after each failure. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 29,000.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated that on three separate occasions, a crack had formed on various parts of the windshield due to minor rocks hitting the windshield. The contact stated that each crack obstructed her vision while driving. The contact had the windshield replaced by the dealer after each failure. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 29,000.
Mfg Campaign: 11495815
Recall Date: Dec 2, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Battery is persistently dead , have brought to Subaru dealership replaced battery 1 month after we got it Nov 2021 , and then checked again and told “not driving enough to charge battery “ we have to jump battery at least twice a week
Corrective Action:
Battery is persistently dead , have brought to Subaru dealership replaced battery 1 month after we got it Nov 2021 , and then checked again and told “not driving enough to charge battery “ we have to jump battery at least twice a week
Additional Notes:
Battery is persistently dead , have brought to Subaru dealership replaced battery 1 month after we got it Nov 2021 , and then checked again and told “not driving enough to charge battery “ we have to jump battery at least twice a week
Mfg Campaign: 11495344
Recall Date: Nov 29, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury