Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-22
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles. The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRA-21
Recall Date: Jan 26, 2021
Consumer Complaints
375 ComplaintsSubaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On Sunday, August 20, 2023 I was pulling into a parking spot in front of an Anytime Fitness at a local strip mall. As I applied the brake, the motor raced and accelerated driving me into a pillar outside of the fitness center. I was in shock, not understanding what had happened. Had I chosen to park one stall to the right, the car would have gone through the window of the business instead of the pillar. Considerable damage was done to the pillar and to my 2021 Subaru Outback, but I was not injured, and no one else was injured. I had the brakes checked at my vehicle service center and was told the brakes were functioning as they should be. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. No warning was provided by the vehicle. The crash occurred in two seconds.
Corrective Action:
On Sunday, August 20, 2023 I was pulling into a parking spot in front of an Anytime Fitness at a local strip mall. As I applied the brake, the motor raced and accelerated driving me into a pillar outside of the fitness center. I was in shock, not understanding what had happened. Had I chosen to park one stall to the right, the car would have gone through the window of the business instead of the pillar. Considerable damage was done to the pillar and to my 2021 Subaru Outback, but I was not injured, and no one else was injured. I had the brakes checked at my vehicle service center and was told the brakes were functioning as they should be. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. No warning was provided by the vehicle. The crash occurred in two seconds.
Additional Notes:
On Sunday, August 20, 2023 I was pulling into a parking spot in front of an Anytime Fitness at a local strip mall. As I applied the brake, the motor raced and accelerated driving me into a pillar outside of the fitness center. I was in shock, not understanding what had happened. Had I chosen to park one stall to the right, the car would have gone through the window of the business instead of the pillar. Considerable damage was done to the pillar and to my 2021 Subaru Outback, but I was not injured, and no one else was injured. I had the brakes checked at my vehicle service center and was told the brakes were functioning as they should be. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. No warning was provided by the vehicle. The crash occurred in two seconds.
Mfg Campaign: 11542645
Recall Date: Sep 5, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Sunday, August 20, 2023 I was pulling into a parking spot in front of an Anytime Fitness at a local strip mall. As I applied the brake, the motor raced and accelerated driving me into a pillar outside of the fitness center. I was in shock, not understanding what had happened. Had I chosen to park one stall to the right, the car would have gone through the window of the business instead of the pillar. Considerable damage was done to the pillar and to my 2021 Subaru Outback, but I was not injured, and no one else was injured. I had the brakes checked at my vehicle service center and was told the brakes were functioning as they should be. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. No warning was provided by the vehicle. The crash occurred in two seconds.
Corrective Action:
On Sunday, August 20, 2023 I was pulling into a parking spot in front of an Anytime Fitness at a local strip mall. As I applied the brake, the motor raced and accelerated driving me into a pillar outside of the fitness center. I was in shock, not understanding what had happened. Had I chosen to park one stall to the right, the car would have gone through the window of the business instead of the pillar. Considerable damage was done to the pillar and to my 2021 Subaru Outback, but I was not injured, and no one else was injured. I had the brakes checked at my vehicle service center and was told the brakes were functioning as they should be. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. No warning was provided by the vehicle. The crash occurred in two seconds.
Additional Notes:
On Sunday, August 20, 2023 I was pulling into a parking spot in front of an Anytime Fitness at a local strip mall. As I applied the brake, the motor raced and accelerated driving me into a pillar outside of the fitness center. I was in shock, not understanding what had happened. Had I chosen to park one stall to the right, the car would have gone through the window of the business instead of the pillar. Considerable damage was done to the pillar and to my 2021 Subaru Outback, but I was not injured, and no one else was injured. I had the brakes checked at my vehicle service center and was told the brakes were functioning as they should be. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. No warning was provided by the vehicle. The crash occurred in two seconds.
Mfg Campaign: 11542645
Recall Date: Sep 5, 2023
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On Sunday, August 20, 2023 I was pulling into a parking spot in front of an Anytime Fitness at a local strip mall. As I applied the brake, the motor raced and accelerated driving me into a pillar outside of the fitness center. I was in shock, not understanding what had happened. Had I chosen to park one stall to the right, the car would have gone through the window of the business instead of the pillar. Considerable damage was done to the pillar and to my 2021 Subaru Outback, but I was not injured, and no one else was injured. I had the brakes checked at my vehicle service center and was told the brakes were functioning as they should be. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. No warning was provided by the vehicle. The crash occurred in two seconds.
Corrective Action:
On Sunday, August 20, 2023 I was pulling into a parking spot in front of an Anytime Fitness at a local strip mall. As I applied the brake, the motor raced and accelerated driving me into a pillar outside of the fitness center. I was in shock, not understanding what had happened. Had I chosen to park one stall to the right, the car would have gone through the window of the business instead of the pillar. Considerable damage was done to the pillar and to my 2021 Subaru Outback, but I was not injured, and no one else was injured. I had the brakes checked at my vehicle service center and was told the brakes were functioning as they should be. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. No warning was provided by the vehicle. The crash occurred in two seconds.
Additional Notes:
On Sunday, August 20, 2023 I was pulling into a parking spot in front of an Anytime Fitness at a local strip mall. As I applied the brake, the motor raced and accelerated driving me into a pillar outside of the fitness center. I was in shock, not understanding what had happened. Had I chosen to park one stall to the right, the car would have gone through the window of the business instead of the pillar. Considerable damage was done to the pillar and to my 2021 Subaru Outback, but I was not injured, and no one else was injured. I had the brakes checked at my vehicle service center and was told the brakes were functioning as they should be. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. No warning was provided by the vehicle. The crash occurred in two seconds.
Mfg Campaign: 11542645
Recall Date: Sep 5, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Went out to car and windshield had a 6 inch horizontal crack in the beginning at the center of the frame the passenger side extending towards the driver side. There was no chip or point of impact noted. Appears faulty placement of windshield like on prior model class action.
Corrective Action:
Went out to car and windshield had a 6 inch horizontal crack in the beginning at the center of the frame the passenger side extending towards the driver side. There was no chip or point of impact noted. Appears faulty placement of windshield like on prior model class action.
Additional Notes:
Went out to car and windshield had a 6 inch horizontal crack in the beginning at the center of the frame the passenger side extending towards the driver side. There was no chip or point of impact noted. Appears faulty placement of windshield like on prior model class action.
Mfg Campaign: 11540282
Recall Date: Aug 23, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
With 22,000 miles my front rotor brakes need replacing and I don’t have a heavy foot! This is my 5th Outback and so my history vouches that I’m not a driver that wears down brakes or tires. When I did some online searching, there are a number of people posting with the same experience. Subaru knows there is a problem because they are quick to replace under warranty. But this is dangerous. In my case, the brakes were checked just a few thousand miles ago and the were “ very good”, scored 8. Fortunately a friend was sharing the driving on a long trip and they caught that there was a problem. I made a service appointment while we were on the road. Please investigate and have them come up with a better solution than resurfacing the breaks after just 22000 miles
Corrective Action:
With 22,000 miles my front rotor brakes need replacing and I don’t have a heavy foot! This is my 5th Outback and so my history vouches that I’m not a driver that wears down brakes or tires. When I did some online searching, there are a number of people posting with the same experience. Subaru knows there is a problem because they are quick to replace under warranty. But this is dangerous. In my case, the brakes were checked just a few thousand miles ago and the were “ very good”, scored 8. Fortunately a friend was sharing the driving on a long trip and they caught that there was a problem. I made a service appointment while we were on the road. Please investigate and have them come up with a better solution than resurfacing the breaks after just 22000 miles
Additional Notes:
With 22,000 miles my front rotor brakes need replacing and I don’t have a heavy foot! This is my 5th Outback and so my history vouches that I’m not a driver that wears down brakes or tires. When I did some online searching, there are a number of people posting with the same experience. Subaru knows there is a problem because they are quick to replace under warranty. But this is dangerous. In my case, the brakes were checked just a few thousand miles ago and the were “ very good”, scored 8. Fortunately a friend was sharing the driving on a long trip and they caught that there was a problem. I made a service appointment while we were on the road. Please investigate and have them come up with a better solution than resurfacing the breaks after just 22000 miles
Mfg Campaign: 11540130
Recall Date: Aug 22, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When driving on Interstate Highway 44 at approximately 45mph the windshield suddenly cracked on the lower passenger side of the vehicle. There was minimal traffic at the time of the incident and the roadway ahead was clear.
Corrective Action:
When driving on Interstate Highway 44 at approximately 45mph the windshield suddenly cracked on the lower passenger side of the vehicle. There was minimal traffic at the time of the incident and the roadway ahead was clear.
Additional Notes:
When driving on Interstate Highway 44 at approximately 45mph the windshield suddenly cracked on the lower passenger side of the vehicle. There was minimal traffic at the time of the incident and the roadway ahead was clear.
Mfg Campaign: 11539257
Recall Date: Aug 17, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.
Corrective Action:
The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.
Additional Notes:
The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.
Mfg Campaign: 11538618
Recall Date: Aug 15, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.
Corrective Action:
The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.
Additional Notes:
The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.
Mfg Campaign: 11538618
Recall Date: Aug 15, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.
Corrective Action:
The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.
Additional Notes:
The windshield has spontaneously cracked on 4 separate occasions. Subaru denies this is a defect and claims all have been caused by rock chips. This is not true. The cracked windshield has caused the vehicle on numerous occasions to slam on its breaks while traveling at 55 mph or greater as it “senses” a collision. This has nearly caused 3 accidents so far.
Mfg Campaign: 11538618
Recall Date: Aug 15, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield spontaneously cracked. There is no obvious sign of impact from an external object, verified by location replacing the glass. This is the second windshield that has spontaneously cracked in less than a year's time.
Corrective Action:
Windshield spontaneously cracked. There is no obvious sign of impact from an external object, verified by location replacing the glass. This is the second windshield that has spontaneously cracked in less than a year's time.
Additional Notes:
Windshield spontaneously cracked. There is no obvious sign of impact from an external object, verified by location replacing the glass. This is the second windshield that has spontaneously cracked in less than a year's time.
Mfg Campaign: 11537109
Recall Date: Aug 8, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Subaru Outback. The contact was unable to start the vehicle. The contact stated no warning light was illuminated. The contact jump started the vehicle; however, approximately 5-7 days later, the failure recurred. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2021 Subaru Outback. The contact was unable to start the vehicle. The contact stated no warning light was illuminated. The contact jump started the vehicle; however, approximately 5-7 days later, the failure recurred. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2021 Subaru Outback. The contact was unable to start the vehicle. The contact stated no warning light was illuminated. The contact jump started the vehicle; however, approximately 5-7 days later, the failure recurred. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 48,000.
Mfg Campaign: 11534818
Recall Date: Jul 27, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Have owned the vehicle less than a year and it has already acquired 2 chips. One of the chips spread out to a larger crack immediately.
Corrective Action:
Have owned the vehicle less than a year and it has already acquired 2 chips. One of the chips spread out to a larger crack immediately.
Additional Notes:
Have owned the vehicle less than a year and it has already acquired 2 chips. One of the chips spread out to a larger crack immediately.
Mfg Campaign: 11530412
Recall Date: Jul 5, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I just had my second windshield failure in 2 years on this vehicle. The first time a rock hit me, but today a ~ 12" crack appeared out of nowhere while I was driving down the highway with no impact. The windshields on this vehicle seem overly prone to cracking, whether or not any impact is applied. I'm worried this will interfere with the eyesight functionality.
Corrective Action:
I just had my second windshield failure in 2 years on this vehicle. The first time a rock hit me, but today a ~ 12" crack appeared out of nowhere while I was driving down the highway with no impact. The windshields on this vehicle seem overly prone to cracking, whether or not any impact is applied. I'm worried this will interfere with the eyesight functionality.
Additional Notes:
I just had my second windshield failure in 2 years on this vehicle. The first time a rock hit me, but today a ~ 12" crack appeared out of nowhere while I was driving down the highway with no impact. The windshields on this vehicle seem overly prone to cracking, whether or not any impact is applied. I'm worried this will interfere with the eyesight functionality.
Mfg Campaign: 11529285
Recall Date: Jun 28, 2023
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduced. No other inspection has been performed. No warnings or other messages appear prior to the failure. The failure persists for approximately 10 minutes, after which normal operation resumes. I write this following the fourth occurrence of the failure.
Corrective Action:
Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduced. No other inspection has been performed. No warnings or other messages appear prior to the failure. The failure persists for approximately 10 minutes, after which normal operation resumes. I write this following the fourth occurrence of the failure.
Additional Notes:
Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduced. No other inspection has been performed. No warnings or other messages appear prior to the failure. The failure persists for approximately 10 minutes, after which normal operation resumes. I write this following the fourth occurrence of the failure.
Mfg Campaign: 11528573
Recall Date: Jun 23, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduced. No other inspection has been performed. No warnings or other messages appear prior to the failure. The failure persists for approximately 10 minutes, after which normal operation resumes. I write this following the fourth occurrence of the failure.
Corrective Action:
Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduced. No other inspection has been performed. No warnings or other messages appear prior to the failure. The failure persists for approximately 10 minutes, after which normal operation resumes. I write this following the fourth occurrence of the failure.
Additional Notes:
Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduced. No other inspection has been performed. No warnings or other messages appear prior to the failure. The failure persists for approximately 10 minutes, after which normal operation resumes. I write this following the fourth occurrence of the failure.
Mfg Campaign: 11528573
Recall Date: Jun 23, 2023
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduced. No other inspection has been performed. No warnings or other messages appear prior to the failure. The failure persists for approximately 10 minutes, after which normal operation resumes. I write this following the fourth occurrence of the failure.
Corrective Action:
Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduced. No other inspection has been performed. No warnings or other messages appear prior to the failure. The failure persists for approximately 10 minutes, after which normal operation resumes. I write this following the fourth occurrence of the failure.
Additional Notes:
Yet to be diagnosed but possibly the cockpit control computer. Dealer service department has not been able to diagnose. No components have been replaced yet except for a software update that did not correct the issue. Safety systems all report as not functioning, These include all "eyesight systems";the air bags, automatic emergency braking, lane departure and lane keeping. Additionally all center console functions are not functional, including HVAC and radio. The vehicle has been to the dealer twice where the problem could not be reproduced. No other inspection has been performed. No warnings or other messages appear prior to the failure. The failure persists for approximately 10 minutes, after which normal operation resumes. I write this following the fourth occurrence of the failure.
Mfg Campaign: 11528573
Recall Date: Jun 23, 2023
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My wife turned into a parking spot slowly with her foot on the brake, and the car suddenly accelerated without warning. It went up on the curb while my wife slammed on the brake and stopped the car. She then put the car in reverse and backed into the parking spot. Came home without further incident but was very upset. I intend to question the dealer, Parkway Subaru in Wilmington, NC. I see articles online that relate problems like this to a number of different models and makes. My wife does not want the car anymore, but how can I be sure any car I replace it with does not have the same problem? 6/15/23 The contact called to add additional information to the complaint. The contact owns a 2021 Subaru Outback. The contact stated that while his wife was driving into a parking space at 1 MPH with her foot off the accelerator and depressing the brake pedal, the vehicle inadvertently accelerated. The contact stated that his wife was able to depress the brake pedal to the floorboard and bring the vehicle to a complete stop.
Corrective Action:
My wife turned into a parking spot slowly with her foot on the brake, and the car suddenly accelerated without warning. It went up on the curb while my wife slammed on the brake and stopped the car. She then put the car in reverse and backed into the parking spot. Came home without further incident but was very upset. I intend to question the dealer, Parkway Subaru in Wilmington, NC. I see articles online that relate problems like this to a number of different models and makes. My wife does not want the car anymore, but how can I be sure any car I replace it with does not have the same problem? 6/15/23 The contact called to add additional information to the complaint. The contact owns a 2021 Subaru Outback. The contact stated that while his wife was driving into a parking space at 1 MPH with her foot off the accelerator and depressing the brake pedal, the vehicle inadvertently accelerated. The contact stated that his wife was able to depress the brake pedal to the floorboard and bring the vehicle to a complete stop.
Additional Notes:
My wife turned into a parking spot slowly with her foot on the brake, and the car suddenly accelerated without warning. It went up on the curb while my wife slammed on the brake and stopped the car. She then put the car in reverse and backed into the parking spot. Came home without further incident but was very upset. I intend to question the dealer, Parkway Subaru in Wilmington, NC. I see articles online that relate problems like this to a number of different models and makes. My wife does not want the car anymore, but how can I be sure any car I replace it with does not have the same problem? 6/15/23 The contact called to add additional information to the complaint. The contact owns a 2021 Subaru Outback. The contact stated that while his wife was driving into a parking space at 1 MPH with her foot off the accelerator and depressing the brake pedal, the vehicle inadvertently accelerated. The contact stated that his wife was able to depress the brake pedal to the floorboard and bring the vehicle to a complete stop.
Mfg Campaign: 11527114
Recall Date: Jun 14, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My windshield has cracked 3 times since vehicle was purchased, the last time within 2 months of replacement. The first 2 times the windshield was replaced by the dealership with OEM glass. There was no visible crack from rocks, etc in the last two incidences...went out in the morning to find that the windshield was cracked across half the windshield after it had been parked and no visible damage had occured beforehand in both cases. ( I have taken pictures of this last incident... insurance notified, but no inspections took place. no warning lights, etc appeared pryor to cracks)
Corrective Action:
My windshield has cracked 3 times since vehicle was purchased, the last time within 2 months of replacement. The first 2 times the windshield was replaced by the dealership with OEM glass. There was no visible crack from rocks, etc in the last two incidences...went out in the morning to find that the windshield was cracked across half the windshield after it had been parked and no visible damage had occured beforehand in both cases. ( I have taken pictures of this last incident... insurance notified, but no inspections took place. no warning lights, etc appeared pryor to cracks)
Additional Notes:
My windshield has cracked 3 times since vehicle was purchased, the last time within 2 months of replacement. The first 2 times the windshield was replaced by the dealership with OEM glass. There was no visible crack from rocks, etc in the last two incidences...went out in the morning to find that the windshield was cracked across half the windshield after it had been parked and no visible damage had occured beforehand in both cases. ( I have taken pictures of this last incident... insurance notified, but no inspections took place. no warning lights, etc appeared pryor to cracks)
Mfg Campaign: 11526368
Recall Date: Jun 10, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My windshield has cracked 3 times since vehicle was purchased, the last time within 2 months of replacement. The first 2 times the windshield was replaced by the dealership with OEM glass. There was no visible crack from rocks, etc in the last two incidences...went out in the morning to find that the windshield was cracked across half the windshield after it had been parked and no visible damage had occured beforehand in both cases. ( I have taken pictures of this last incident... insurance notified, but no inspections took place. no warning lights, etc appeared pryor to cracks)
Corrective Action:
My windshield has cracked 3 times since vehicle was purchased, the last time within 2 months of replacement. The first 2 times the windshield was replaced by the dealership with OEM glass. There was no visible crack from rocks, etc in the last two incidences...went out in the morning to find that the windshield was cracked across half the windshield after it had been parked and no visible damage had occured beforehand in both cases. ( I have taken pictures of this last incident... insurance notified, but no inspections took place. no warning lights, etc appeared pryor to cracks)
Additional Notes:
My windshield has cracked 3 times since vehicle was purchased, the last time within 2 months of replacement. The first 2 times the windshield was replaced by the dealership with OEM glass. There was no visible crack from rocks, etc in the last two incidences...went out in the morning to find that the windshield was cracked across half the windshield after it had been parked and no visible damage had occured beforehand in both cases. ( I have taken pictures of this last incident... insurance notified, but no inspections took place. no warning lights, etc appeared pryor to cracks)
Mfg Campaign: 11526368
Recall Date: Jun 10, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car would not start this morning. It’s driven every day, so it had not been sitting. Last service was 3/23 (today is 6/2/23), and the battery passed dealership inspection with no issues. Roadside serviceman stated this was the fourth “relatively new” Subaru he’d had to jump this week. Jumping the battery fixed the issue (for now), but the Subaru dealership, themselves, advised submitting a claim for potential “parasitic battery drain.” However, the current class action suit only covers 2015-2020 Subarus, and mine is a 2021 Outback.
Corrective Action:
Car would not start this morning. It’s driven every day, so it had not been sitting. Last service was 3/23 (today is 6/2/23), and the battery passed dealership inspection with no issues. Roadside serviceman stated this was the fourth “relatively new” Subaru he’d had to jump this week. Jumping the battery fixed the issue (for now), but the Subaru dealership, themselves, advised submitting a claim for potential “parasitic battery drain.” However, the current class action suit only covers 2015-2020 Subarus, and mine is a 2021 Outback.
Additional Notes:
Car would not start this morning. It’s driven every day, so it had not been sitting. Last service was 3/23 (today is 6/2/23), and the battery passed dealership inspection with no issues. Roadside serviceman stated this was the fourth “relatively new” Subaru he’d had to jump this week. Jumping the battery fixed the issue (for now), but the Subaru dealership, themselves, advised submitting a claim for potential “parasitic battery drain.” However, the current class action suit only covers 2015-2020 Subarus, and mine is a 2021 Outback.
Mfg Campaign: 11524985
Recall Date: Jun 2, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury