Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R2
Recall Date: May 2, 2017
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Avalon, and 2017 Camry vehicles manufactured August 3, 2016, to September 12, 2016. The front passenger knee air bag module may have been attached to the lower instrument panel with incorrect fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G05
Recall Date: Dec 16, 2016
Consumer Complaints
196 ComplaintsToyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
AT 45000 MILES A RATTLE OVER BUMPS AND AT LOW SPEED DEVELOPED UNDER THE DASHBOARD. THE RATTLE INCREASED UNTIL I BROUGHT IT TO THE LOCAL TOYOTA DEALER WITH 50000 MILES ON IT . THROUGH THE PROCESS IT WAS DISCOVERED THE STEERING COLUMN HAD TO BE REPLACED AT A COST OF $135 DIAGNOSTIC FEE, $555 FOR LABOR AND $757 FOR THE STEERING COLUMN. THE NEW COLUMN SOLVED THE PROBLEM. THE CAUSE OF LOOSE PART OR PARTS IS INSIDE OF THE COLUMN. I CONTACTED TOYOTA CUSTOMER SERVICE AND GOT NO SATISFACTION. THE SERVICE TECH AT MY DEALER TOLD ME THERE HAS BEEN OTHER CASES OF STEERING COLUMN LOOSENESS AND REPLACEMENT. I BELIEVE THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED. I HAVE ALL THE RECORDS. I WISH TOYOTA SHOULD STEP UP ADDRESS THIS PROBLEM. *TR
Corrective Action:
AT 45000 MILES A RATTLE OVER BUMPS AND AT LOW SPEED DEVELOPED UNDER THE DASHBOARD. THE RATTLE INCREASED UNTIL I BROUGHT IT TO THE LOCAL TOYOTA DEALER WITH 50000 MILES ON IT . THROUGH THE PROCESS IT WAS DISCOVERED THE STEERING COLUMN HAD TO BE REPLACED AT A COST OF $135 DIAGNOSTIC FEE, $555 FOR LABOR AND $757 FOR THE STEERING COLUMN. THE NEW COLUMN SOLVED THE PROBLEM. THE CAUSE OF LOOSE PART OR PARTS IS INSIDE OF THE COLUMN. I CONTACTED TOYOTA CUSTOMER SERVICE AND GOT NO SATISFACTION. THE SERVICE TECH AT MY DEALER TOLD ME THERE HAS BEEN OTHER CASES OF STEERING COLUMN LOOSENESS AND REPLACEMENT. I BELIEVE THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED. I HAVE ALL THE RECORDS. I WISH TOYOTA SHOULD STEP UP ADDRESS THIS PROBLEM. *TR
Additional Notes:
AT 45000 MILES A RATTLE OVER BUMPS AND AT LOW SPEED DEVELOPED UNDER THE DASHBOARD. THE RATTLE INCREASED UNTIL I BROUGHT IT TO THE LOCAL TOYOTA DEALER WITH 50000 MILES ON IT . THROUGH THE PROCESS IT WAS DISCOVERED THE STEERING COLUMN HAD TO BE REPLACED AT A COST OF $135 DIAGNOSTIC FEE, $555 FOR LABOR AND $757 FOR THE STEERING COLUMN. THE NEW COLUMN SOLVED THE PROBLEM. THE CAUSE OF LOOSE PART OR PARTS IS INSIDE OF THE COLUMN. I CONTACTED TOYOTA CUSTOMER SERVICE AND GOT NO SATISFACTION. THE SERVICE TECH AT MY DEALER TOLD ME THERE HAS BEEN OTHER CASES OF STEERING COLUMN LOOSENESS AND REPLACEMENT. I BELIEVE THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED. I HAVE ALL THE RECORDS. I WISH TOYOTA SHOULD STEP UP ADDRESS THIS PROBLEM. *TR
Mfg Campaign: 11324745
Recall Date: May 16, 2020
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE AIR BAG WARNING LIGHT ILLUMINATED. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE PASSENGER SIDE FRONT WINDSHIELD SEAL WAS UNSECURED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. PRICE TOYOTA LOCATED AT 168 N. DUPONT HWY, NEW CASTLE DE, WAS NOTIFIED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE AIR BAG WARNING LIGHT ILLUMINATED. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE PASSENGER SIDE FRONT WINDSHIELD SEAL WAS UNSECURED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. PRICE TOYOTA LOCATED AT 168 N. DUPONT HWY, NEW CASTLE DE, WAS NOTIFIED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE AIR BAG WARNING LIGHT ILLUMINATED. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE PASSENGER SIDE FRONT WINDSHIELD SEAL WAS UNSECURED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. PRICE TOYOTA LOCATED AT 168 N. DUPONT HWY, NEW CASTLE DE, WAS NOTIFIED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.*DT*JB
Mfg Campaign: 11322806
Recall Date: Apr 30, 2020
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE AIR BAG WARNING LIGHT ILLUMINATED. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE PASSENGER SIDE FRONT WINDSHIELD SEAL WAS UNSECURED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. PRICE TOYOTA LOCATED AT 168 N. DUPONT HWY, NEW CASTLE DE, WAS NOTIFIED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE AIR BAG WARNING LIGHT ILLUMINATED. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE PASSENGER SIDE FRONT WINDSHIELD SEAL WAS UNSECURED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. PRICE TOYOTA LOCATED AT 168 N. DUPONT HWY, NEW CASTLE DE, WAS NOTIFIED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING THE AIR BAG WARNING LIGHT ILLUMINATED. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE PASSENGER SIDE FRONT WINDSHIELD SEAL WAS UNSECURED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. PRICE TOYOTA LOCATED AT 168 N. DUPONT HWY, NEW CASTLE DE, WAS NOTIFIED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.*DT*JB
Mfg Campaign: 11322806
Recall Date: Apr 30, 2020
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN DRIVING IN THE DARK WITH HEADLIGHTS ON THE WINDSHIELD VISIBILITY IS SPLIT HORIZONTALLY. YOU CAN SEE OUT OF THE LOWER PORTION OF THE WINDSHIELD, BUT NOT THE UPPER PORTION.
Corrective Action:
WHEN DRIVING IN THE DARK WITH HEADLIGHTS ON THE WINDSHIELD VISIBILITY IS SPLIT HORIZONTALLY. YOU CAN SEE OUT OF THE LOWER PORTION OF THE WINDSHIELD, BUT NOT THE UPPER PORTION.
Additional Notes:
WHEN DRIVING IN THE DARK WITH HEADLIGHTS ON THE WINDSHIELD VISIBILITY IS SPLIT HORIZONTALLY. YOU CAN SEE OUT OF THE LOWER PORTION OF THE WINDSHIELD, BUT NOT THE UPPER PORTION.
Mfg Campaign: 11322125
Recall Date: Apr 24, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I PURCHASED THE CAMRY FROM DEALERSHIP, THE FIRST TIME I WENT TO PUT GAS IN IT THE FILLER NECK HAD A LOT OF DIRT IN IT. I INFORMED THE DEALER AND WITH A TOYOTA REPRESENTATIVE THERE THEY PUT A NEW CAP ON IT, AND INSISTED THAT WOULD FIX THE DIRT PROBLEM. A WEEK LATER I WENT TO PUT GAS IN CAR AND IT HAD A LOT OF DIRT INSIDE THE FILLER NECK AGAIN. I SCHEDULED ANOTHER APPOINTMENT WITH TOYOTA SERVICE AND WITH CONTACT WITH TOYOTA THEY INSISTED THERE WAS NOTHING WRONG AND WITH DIRT GETTING INSIDE WAS NOT A PROBLEM, I BELIEVE THE EVAP SYSTEM HAS BEEN TAMPERED WITH TO ALLOW FOR THIS TO OCCUR AND NO SYSTEM DEFECT COULD BE IDENTIFIED.
Corrective Action:
I PURCHASED THE CAMRY FROM DEALERSHIP, THE FIRST TIME I WENT TO PUT GAS IN IT THE FILLER NECK HAD A LOT OF DIRT IN IT. I INFORMED THE DEALER AND WITH A TOYOTA REPRESENTATIVE THERE THEY PUT A NEW CAP ON IT, AND INSISTED THAT WOULD FIX THE DIRT PROBLEM. A WEEK LATER I WENT TO PUT GAS IN CAR AND IT HAD A LOT OF DIRT INSIDE THE FILLER NECK AGAIN. I SCHEDULED ANOTHER APPOINTMENT WITH TOYOTA SERVICE AND WITH CONTACT WITH TOYOTA THEY INSISTED THERE WAS NOTHING WRONG AND WITH DIRT GETTING INSIDE WAS NOT A PROBLEM, I BELIEVE THE EVAP SYSTEM HAS BEEN TAMPERED WITH TO ALLOW FOR THIS TO OCCUR AND NO SYSTEM DEFECT COULD BE IDENTIFIED.
Additional Notes:
I PURCHASED THE CAMRY FROM DEALERSHIP, THE FIRST TIME I WENT TO PUT GAS IN IT THE FILLER NECK HAD A LOT OF DIRT IN IT. I INFORMED THE DEALER AND WITH A TOYOTA REPRESENTATIVE THERE THEY PUT A NEW CAP ON IT, AND INSISTED THAT WOULD FIX THE DIRT PROBLEM. A WEEK LATER I WENT TO PUT GAS IN CAR AND IT HAD A LOT OF DIRT INSIDE THE FILLER NECK AGAIN. I SCHEDULED ANOTHER APPOINTMENT WITH TOYOTA SERVICE AND WITH CONTACT WITH TOYOTA THEY INSISTED THERE WAS NOTHING WRONG AND WITH DIRT GETTING INSIDE WAS NOT A PROBLEM, I BELIEVE THE EVAP SYSTEM HAS BEEN TAMPERED WITH TO ALLOW FOR THIS TO OCCUR AND NO SYSTEM DEFECT COULD BE IDENTIFIED.
Mfg Campaign: 11319381
Recall Date: Mar 26, 2020
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. WHILE ATTEMPTING TO PARK HER VEHICLE WITH HER FOOT ON THE BRAKE PEDAL, HER VEHICLE JOLTED FORWARD INDEPENDENTLY AND WEDGED THE VEHICLE IN BETWEEN A TREE AND A LIGHT POST. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS HAD ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE BRAKE PEDAL SEEMED TO BE STUCK. A PASSERBY WAS ABLE TO ENTER THE VEHICLE AND DEPRESSED THE BRAKE PEDAL SEVERAL TIMES TO RELEASE IT. THE CONTACT WAS NOT INJURED DUE TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE CONTACT CALLED TOYOTA OF NORTH CHARLOTTE (13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) FOR A DIAGNOSTIC AND WAS INFORMED THAT THE VEHICLE WOULD BE KEPT FOR AN EXTENDED PERIOD BEFORE RECEIVING A DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,594.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. WHILE ATTEMPTING TO PARK HER VEHICLE WITH HER FOOT ON THE BRAKE PEDAL, HER VEHICLE JOLTED FORWARD INDEPENDENTLY AND WEDGED THE VEHICLE IN BETWEEN A TREE AND A LIGHT POST. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS HAD ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE BRAKE PEDAL SEEMED TO BE STUCK. A PASSERBY WAS ABLE TO ENTER THE VEHICLE AND DEPRESSED THE BRAKE PEDAL SEVERAL TIMES TO RELEASE IT. THE CONTACT WAS NOT INJURED DUE TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE CONTACT CALLED TOYOTA OF NORTH CHARLOTTE (13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) FOR A DIAGNOSTIC AND WAS INFORMED THAT THE VEHICLE WOULD BE KEPT FOR AN EXTENDED PERIOD BEFORE RECEIVING A DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,594.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. WHILE ATTEMPTING TO PARK HER VEHICLE WITH HER FOOT ON THE BRAKE PEDAL, HER VEHICLE JOLTED FORWARD INDEPENDENTLY AND WEDGED THE VEHICLE IN BETWEEN A TREE AND A LIGHT POST. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS HAD ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE BRAKE PEDAL SEEMED TO BE STUCK. A PASSERBY WAS ABLE TO ENTER THE VEHICLE AND DEPRESSED THE BRAKE PEDAL SEVERAL TIMES TO RELEASE IT. THE CONTACT WAS NOT INJURED DUE TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE CONTACT CALLED TOYOTA OF NORTH CHARLOTTE (13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) FOR A DIAGNOSTIC AND WAS INFORMED THAT THE VEHICLE WOULD BE KEPT FOR AN EXTENDED PERIOD BEFORE RECEIVING A DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,594.
Mfg Campaign: 11312075
Recall Date: Feb 28, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. WHILE ATTEMPTING TO PARK HER VEHICLE WITH HER FOOT ON THE BRAKE PEDAL, HER VEHICLE JOLTED FORWARD INDEPENDENTLY AND WEDGED THE VEHICLE IN BETWEEN A TREE AND A LIGHT POST. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS HAD ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE BRAKE PEDAL SEEMED TO BE STUCK. A PASSERBY WAS ABLE TO ENTER THE VEHICLE AND DEPRESSED THE BRAKE PEDAL SEVERAL TIMES TO RELEASE IT. THE CONTACT WAS NOT INJURED DUE TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE CONTACT CALLED TOYOTA OF NORTH CHARLOTTE (13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) FOR A DIAGNOSTIC AND WAS INFORMED THAT THE VEHICLE WOULD BE KEPT FOR AN EXTENDED PERIOD BEFORE RECEIVING A DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,594.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. WHILE ATTEMPTING TO PARK HER VEHICLE WITH HER FOOT ON THE BRAKE PEDAL, HER VEHICLE JOLTED FORWARD INDEPENDENTLY AND WEDGED THE VEHICLE IN BETWEEN A TREE AND A LIGHT POST. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS HAD ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE BRAKE PEDAL SEEMED TO BE STUCK. A PASSERBY WAS ABLE TO ENTER THE VEHICLE AND DEPRESSED THE BRAKE PEDAL SEVERAL TIMES TO RELEASE IT. THE CONTACT WAS NOT INJURED DUE TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE CONTACT CALLED TOYOTA OF NORTH CHARLOTTE (13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) FOR A DIAGNOSTIC AND WAS INFORMED THAT THE VEHICLE WOULD BE KEPT FOR AN EXTENDED PERIOD BEFORE RECEIVING A DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,594.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. WHILE ATTEMPTING TO PARK HER VEHICLE WITH HER FOOT ON THE BRAKE PEDAL, HER VEHICLE JOLTED FORWARD INDEPENDENTLY AND WEDGED THE VEHICLE IN BETWEEN A TREE AND A LIGHT POST. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS HAD ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE BRAKE PEDAL SEEMED TO BE STUCK. A PASSERBY WAS ABLE TO ENTER THE VEHICLE AND DEPRESSED THE BRAKE PEDAL SEVERAL TIMES TO RELEASE IT. THE CONTACT WAS NOT INJURED DUE TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE CONTACT CALLED TOYOTA OF NORTH CHARLOTTE (13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) FOR A DIAGNOSTIC AND WAS INFORMED THAT THE VEHICLE WOULD BE KEPT FOR AN EXTENDED PERIOD BEFORE RECEIVING A DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,594.
Mfg Campaign: 11312075
Recall Date: Feb 28, 2020
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I WAS DRIVING IN THE HOV LANE ON THE 170 AT 6:30PM. 2/7/2020. THERE WAS A SUDDEN WHITE FLASH AND EXPLOSION. ALL OF THE AIRBAGS DEPLOYED. I COULD NOT SEE WHERE I WAS GOING. ALL I COULD SEE WAS OUT MY REAR WINDOW. I TRIED TO STEER THE CAR TO THE SIDE OF THE FREEWAY BUT IT STOPPED IN THE FAST LANE. ALL I COULD SEE WHERE CARS SWERVING TO MISS US. I DIDN'T KNOW IF MY HAZARDS COULD BE SEEN AS I COULDN'T SEE MY INSTRUMENT PANEL. SO I PUMPED THE BRAKES HOPING THE LIGHTS WERE WORKING AND THE CARS COMING COULD SEE THEM. AT THE SAME TIME, I THOUGHT THE CAR WAS ON FIRE BECAUSE MY THROAT AND LUNGS WERE BURNING. MY DAUGHTER WAS KNOCKED UNCONSCIOUS. I COULDN'T MOVE BECAUSE OF THE SEAT BELTS. WHEN SHE CAME TO SHE CALLED 911. THE FREEWAY WAS CLOSED DOWN. THE POLICE FOUND NO EVIDENCE OF US BEING HIT OR US HITTING ANYTHING. NO REPORT WAS ISSUED. THE AIRBAGS HAD TO BE CUT TO GET US OUT. WE WERE TRAPPED IN A CAR THAT WE COULDN'T TELL IF IT WAS ON FIRE OR NOT. IF IT WAS WE WOULDN'T HAVE GOTTEN OUT! THE CAR WAS DEEMED A TOTAL LOSS. I BELIEVE THERE WAS A SHORT THAT MAY HAVE CAUSED THE AIR BAGS TO GO OFF. OR THE AIRBAGS JUST WENT OFF ON THEIR OWN. I DO NOT KNOW WHAT THE WHITE LIGHT OR DEAFENING BANG WAS. I CAN ONLY CALL IT AN EXPLOSION.
Corrective Action:
I WAS DRIVING IN THE HOV LANE ON THE 170 AT 6:30PM. 2/7/2020. THERE WAS A SUDDEN WHITE FLASH AND EXPLOSION. ALL OF THE AIRBAGS DEPLOYED. I COULD NOT SEE WHERE I WAS GOING. ALL I COULD SEE WAS OUT MY REAR WINDOW. I TRIED TO STEER THE CAR TO THE SIDE OF THE FREEWAY BUT IT STOPPED IN THE FAST LANE. ALL I COULD SEE WHERE CARS SWERVING TO MISS US. I DIDN'T KNOW IF MY HAZARDS COULD BE SEEN AS I COULDN'T SEE MY INSTRUMENT PANEL. SO I PUMPED THE BRAKES HOPING THE LIGHTS WERE WORKING AND THE CARS COMING COULD SEE THEM. AT THE SAME TIME, I THOUGHT THE CAR WAS ON FIRE BECAUSE MY THROAT AND LUNGS WERE BURNING. MY DAUGHTER WAS KNOCKED UNCONSCIOUS. I COULDN'T MOVE BECAUSE OF THE SEAT BELTS. WHEN SHE CAME TO SHE CALLED 911. THE FREEWAY WAS CLOSED DOWN. THE POLICE FOUND NO EVIDENCE OF US BEING HIT OR US HITTING ANYTHING. NO REPORT WAS ISSUED. THE AIRBAGS HAD TO BE CUT TO GET US OUT. WE WERE TRAPPED IN A CAR THAT WE COULDN'T TELL IF IT WAS ON FIRE OR NOT. IF IT WAS WE WOULDN'T HAVE GOTTEN OUT! THE CAR WAS DEEMED A TOTAL LOSS. I BELIEVE THERE WAS A SHORT THAT MAY HAVE CAUSED THE AIR BAGS TO GO OFF. OR THE AIRBAGS JUST WENT OFF ON THEIR OWN. I DO NOT KNOW WHAT THE WHITE LIGHT OR DEAFENING BANG WAS. I CAN ONLY CALL IT AN EXPLOSION.
Additional Notes:
I WAS DRIVING IN THE HOV LANE ON THE 170 AT 6:30PM. 2/7/2020. THERE WAS A SUDDEN WHITE FLASH AND EXPLOSION. ALL OF THE AIRBAGS DEPLOYED. I COULD NOT SEE WHERE I WAS GOING. ALL I COULD SEE WAS OUT MY REAR WINDOW. I TRIED TO STEER THE CAR TO THE SIDE OF THE FREEWAY BUT IT STOPPED IN THE FAST LANE. ALL I COULD SEE WHERE CARS SWERVING TO MISS US. I DIDN'T KNOW IF MY HAZARDS COULD BE SEEN AS I COULDN'T SEE MY INSTRUMENT PANEL. SO I PUMPED THE BRAKES HOPING THE LIGHTS WERE WORKING AND THE CARS COMING COULD SEE THEM. AT THE SAME TIME, I THOUGHT THE CAR WAS ON FIRE BECAUSE MY THROAT AND LUNGS WERE BURNING. MY DAUGHTER WAS KNOCKED UNCONSCIOUS. I COULDN'T MOVE BECAUSE OF THE SEAT BELTS. WHEN SHE CAME TO SHE CALLED 911. THE FREEWAY WAS CLOSED DOWN. THE POLICE FOUND NO EVIDENCE OF US BEING HIT OR US HITTING ANYTHING. NO REPORT WAS ISSUED. THE AIRBAGS HAD TO BE CUT TO GET US OUT. WE WERE TRAPPED IN A CAR THAT WE COULDN'T TELL IF IT WAS ON FIRE OR NOT. IF IT WAS WE WOULDN'T HAVE GOTTEN OUT! THE CAR WAS DEEMED A TOTAL LOSS. I BELIEVE THERE WAS A SHORT THAT MAY HAVE CAUSED THE AIR BAGS TO GO OFF. OR THE AIRBAGS JUST WENT OFF ON THEIR OWN. I DO NOT KNOW WHAT THE WHITE LIGHT OR DEAFENING BANG WAS. I CAN ONLY CALL IT AN EXPLOSION.
Mfg Campaign: 11311949
Recall Date: Feb 27, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING IN THE HOV LANE ON THE 170 AT 6:30PM. 2/7/2020. THERE WAS A SUDDEN WHITE FLASH AND EXPLOSION. ALL OF THE AIRBAGS DEPLOYED. I COULD NOT SEE WHERE I WAS GOING. ALL I COULD SEE WAS OUT MY REAR WINDOW. I TRIED TO STEER THE CAR TO THE SIDE OF THE FREEWAY BUT IT STOPPED IN THE FAST LANE. ALL I COULD SEE WHERE CARS SWERVING TO MISS US. I DIDN'T KNOW IF MY HAZARDS COULD BE SEEN AS I COULDN'T SEE MY INSTRUMENT PANEL. SO I PUMPED THE BRAKES HOPING THE LIGHTS WERE WORKING AND THE CARS COMING COULD SEE THEM. AT THE SAME TIME, I THOUGHT THE CAR WAS ON FIRE BECAUSE MY THROAT AND LUNGS WERE BURNING. MY DAUGHTER WAS KNOCKED UNCONSCIOUS. I COULDN'T MOVE BECAUSE OF THE SEAT BELTS. WHEN SHE CAME TO SHE CALLED 911. THE FREEWAY WAS CLOSED DOWN. THE POLICE FOUND NO EVIDENCE OF US BEING HIT OR US HITTING ANYTHING. NO REPORT WAS ISSUED. THE AIRBAGS HAD TO BE CUT TO GET US OUT. WE WERE TRAPPED IN A CAR THAT WE COULDN'T TELL IF IT WAS ON FIRE OR NOT. IF IT WAS WE WOULDN'T HAVE GOTTEN OUT! THE CAR WAS DEEMED A TOTAL LOSS. I BELIEVE THERE WAS A SHORT THAT MAY HAVE CAUSED THE AIR BAGS TO GO OFF. OR THE AIRBAGS JUST WENT OFF ON THEIR OWN. I DO NOT KNOW WHAT THE WHITE LIGHT OR DEAFENING BANG WAS. I CAN ONLY CALL IT AN EXPLOSION.
Corrective Action:
I WAS DRIVING IN THE HOV LANE ON THE 170 AT 6:30PM. 2/7/2020. THERE WAS A SUDDEN WHITE FLASH AND EXPLOSION. ALL OF THE AIRBAGS DEPLOYED. I COULD NOT SEE WHERE I WAS GOING. ALL I COULD SEE WAS OUT MY REAR WINDOW. I TRIED TO STEER THE CAR TO THE SIDE OF THE FREEWAY BUT IT STOPPED IN THE FAST LANE. ALL I COULD SEE WHERE CARS SWERVING TO MISS US. I DIDN'T KNOW IF MY HAZARDS COULD BE SEEN AS I COULDN'T SEE MY INSTRUMENT PANEL. SO I PUMPED THE BRAKES HOPING THE LIGHTS WERE WORKING AND THE CARS COMING COULD SEE THEM. AT THE SAME TIME, I THOUGHT THE CAR WAS ON FIRE BECAUSE MY THROAT AND LUNGS WERE BURNING. MY DAUGHTER WAS KNOCKED UNCONSCIOUS. I COULDN'T MOVE BECAUSE OF THE SEAT BELTS. WHEN SHE CAME TO SHE CALLED 911. THE FREEWAY WAS CLOSED DOWN. THE POLICE FOUND NO EVIDENCE OF US BEING HIT OR US HITTING ANYTHING. NO REPORT WAS ISSUED. THE AIRBAGS HAD TO BE CUT TO GET US OUT. WE WERE TRAPPED IN A CAR THAT WE COULDN'T TELL IF IT WAS ON FIRE OR NOT. IF IT WAS WE WOULDN'T HAVE GOTTEN OUT! THE CAR WAS DEEMED A TOTAL LOSS. I BELIEVE THERE WAS A SHORT THAT MAY HAVE CAUSED THE AIR BAGS TO GO OFF. OR THE AIRBAGS JUST WENT OFF ON THEIR OWN. I DO NOT KNOW WHAT THE WHITE LIGHT OR DEAFENING BANG WAS. I CAN ONLY CALL IT AN EXPLOSION.
Additional Notes:
I WAS DRIVING IN THE HOV LANE ON THE 170 AT 6:30PM. 2/7/2020. THERE WAS A SUDDEN WHITE FLASH AND EXPLOSION. ALL OF THE AIRBAGS DEPLOYED. I COULD NOT SEE WHERE I WAS GOING. ALL I COULD SEE WAS OUT MY REAR WINDOW. I TRIED TO STEER THE CAR TO THE SIDE OF THE FREEWAY BUT IT STOPPED IN THE FAST LANE. ALL I COULD SEE WHERE CARS SWERVING TO MISS US. I DIDN'T KNOW IF MY HAZARDS COULD BE SEEN AS I COULDN'T SEE MY INSTRUMENT PANEL. SO I PUMPED THE BRAKES HOPING THE LIGHTS WERE WORKING AND THE CARS COMING COULD SEE THEM. AT THE SAME TIME, I THOUGHT THE CAR WAS ON FIRE BECAUSE MY THROAT AND LUNGS WERE BURNING. MY DAUGHTER WAS KNOCKED UNCONSCIOUS. I COULDN'T MOVE BECAUSE OF THE SEAT BELTS. WHEN SHE CAME TO SHE CALLED 911. THE FREEWAY WAS CLOSED DOWN. THE POLICE FOUND NO EVIDENCE OF US BEING HIT OR US HITTING ANYTHING. NO REPORT WAS ISSUED. THE AIRBAGS HAD TO BE CUT TO GET US OUT. WE WERE TRAPPED IN A CAR THAT WE COULDN'T TELL IF IT WAS ON FIRE OR NOT. IF IT WAS WE WOULDN'T HAVE GOTTEN OUT! THE CAR WAS DEEMED A TOTAL LOSS. I BELIEVE THERE WAS A SHORT THAT MAY HAVE CAUSED THE AIR BAGS TO GO OFF. OR THE AIRBAGS JUST WENT OFF ON THEIR OWN. I DO NOT KNOW WHAT THE WHITE LIGHT OR DEAFENING BANG WAS. I CAN ONLY CALL IT AN EXPLOSION.
Mfg Campaign: 11311949
Recall Date: Feb 27, 2020
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING IN THE HOV LANE ON THE 170 AT 6:30PM. 2/7/2020. THERE WAS A SUDDEN WHITE FLASH AND EXPLOSION. ALL OF THE AIRBAGS DEPLOYED. I COULD NOT SEE WHERE I WAS GOING. ALL I COULD SEE WAS OUT MY REAR WINDOW. I TRIED TO STEER THE CAR TO THE SIDE OF THE FREEWAY BUT IT STOPPED IN THE FAST LANE. ALL I COULD SEE WHERE CARS SWERVING TO MISS US. I DIDN'T KNOW IF MY HAZARDS COULD BE SEEN AS I COULDN'T SEE MY INSTRUMENT PANEL. SO I PUMPED THE BRAKES HOPING THE LIGHTS WERE WORKING AND THE CARS COMING COULD SEE THEM. AT THE SAME TIME, I THOUGHT THE CAR WAS ON FIRE BECAUSE MY THROAT AND LUNGS WERE BURNING. MY DAUGHTER WAS KNOCKED UNCONSCIOUS. I COULDN'T MOVE BECAUSE OF THE SEAT BELTS. WHEN SHE CAME TO SHE CALLED 911. THE FREEWAY WAS CLOSED DOWN. THE POLICE FOUND NO EVIDENCE OF US BEING HIT OR US HITTING ANYTHING. NO REPORT WAS ISSUED. THE AIRBAGS HAD TO BE CUT TO GET US OUT. WE WERE TRAPPED IN A CAR THAT WE COULDN'T TELL IF IT WAS ON FIRE OR NOT. IF IT WAS WE WOULDN'T HAVE GOTTEN OUT! THE CAR WAS DEEMED A TOTAL LOSS. I BELIEVE THERE WAS A SHORT THAT MAY HAVE CAUSED THE AIR BAGS TO GO OFF. OR THE AIRBAGS JUST WENT OFF ON THEIR OWN. I DO NOT KNOW WHAT THE WHITE LIGHT OR DEAFENING BANG WAS. I CAN ONLY CALL IT AN EXPLOSION.
Corrective Action:
I WAS DRIVING IN THE HOV LANE ON THE 170 AT 6:30PM. 2/7/2020. THERE WAS A SUDDEN WHITE FLASH AND EXPLOSION. ALL OF THE AIRBAGS DEPLOYED. I COULD NOT SEE WHERE I WAS GOING. ALL I COULD SEE WAS OUT MY REAR WINDOW. I TRIED TO STEER THE CAR TO THE SIDE OF THE FREEWAY BUT IT STOPPED IN THE FAST LANE. ALL I COULD SEE WHERE CARS SWERVING TO MISS US. I DIDN'T KNOW IF MY HAZARDS COULD BE SEEN AS I COULDN'T SEE MY INSTRUMENT PANEL. SO I PUMPED THE BRAKES HOPING THE LIGHTS WERE WORKING AND THE CARS COMING COULD SEE THEM. AT THE SAME TIME, I THOUGHT THE CAR WAS ON FIRE BECAUSE MY THROAT AND LUNGS WERE BURNING. MY DAUGHTER WAS KNOCKED UNCONSCIOUS. I COULDN'T MOVE BECAUSE OF THE SEAT BELTS. WHEN SHE CAME TO SHE CALLED 911. THE FREEWAY WAS CLOSED DOWN. THE POLICE FOUND NO EVIDENCE OF US BEING HIT OR US HITTING ANYTHING. NO REPORT WAS ISSUED. THE AIRBAGS HAD TO BE CUT TO GET US OUT. WE WERE TRAPPED IN A CAR THAT WE COULDN'T TELL IF IT WAS ON FIRE OR NOT. IF IT WAS WE WOULDN'T HAVE GOTTEN OUT! THE CAR WAS DEEMED A TOTAL LOSS. I BELIEVE THERE WAS A SHORT THAT MAY HAVE CAUSED THE AIR BAGS TO GO OFF. OR THE AIRBAGS JUST WENT OFF ON THEIR OWN. I DO NOT KNOW WHAT THE WHITE LIGHT OR DEAFENING BANG WAS. I CAN ONLY CALL IT AN EXPLOSION.
Additional Notes:
I WAS DRIVING IN THE HOV LANE ON THE 170 AT 6:30PM. 2/7/2020. THERE WAS A SUDDEN WHITE FLASH AND EXPLOSION. ALL OF THE AIRBAGS DEPLOYED. I COULD NOT SEE WHERE I WAS GOING. ALL I COULD SEE WAS OUT MY REAR WINDOW. I TRIED TO STEER THE CAR TO THE SIDE OF THE FREEWAY BUT IT STOPPED IN THE FAST LANE. ALL I COULD SEE WHERE CARS SWERVING TO MISS US. I DIDN'T KNOW IF MY HAZARDS COULD BE SEEN AS I COULDN'T SEE MY INSTRUMENT PANEL. SO I PUMPED THE BRAKES HOPING THE LIGHTS WERE WORKING AND THE CARS COMING COULD SEE THEM. AT THE SAME TIME, I THOUGHT THE CAR WAS ON FIRE BECAUSE MY THROAT AND LUNGS WERE BURNING. MY DAUGHTER WAS KNOCKED UNCONSCIOUS. I COULDN'T MOVE BECAUSE OF THE SEAT BELTS. WHEN SHE CAME TO SHE CALLED 911. THE FREEWAY WAS CLOSED DOWN. THE POLICE FOUND NO EVIDENCE OF US BEING HIT OR US HITTING ANYTHING. NO REPORT WAS ISSUED. THE AIRBAGS HAD TO BE CUT TO GET US OUT. WE WERE TRAPPED IN A CAR THAT WE COULDN'T TELL IF IT WAS ON FIRE OR NOT. IF IT WAS WE WOULDN'T HAVE GOTTEN OUT! THE CAR WAS DEEMED A TOTAL LOSS. I BELIEVE THERE WAS A SHORT THAT MAY HAVE CAUSED THE AIR BAGS TO GO OFF. OR THE AIRBAGS JUST WENT OFF ON THEIR OWN. I DO NOT KNOW WHAT THE WHITE LIGHT OR DEAFENING BANG WAS. I CAN ONLY CALL IT AN EXPLOSION.
Mfg Campaign: 11311949
Recall Date: Feb 27, 2020
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SINCE I PICKED UP THE CAR NEW THE CRUSE CONTROL WILL NOT WORK IN THE RAIN...ORE EVEN IF I WASH THE WINDSHIELD IT WILL GO OFF. CAR IS ALWAYS GOING AT 30+ MPH
Corrective Action:
SINCE I PICKED UP THE CAR NEW THE CRUSE CONTROL WILL NOT WORK IN THE RAIN...ORE EVEN IF I WASH THE WINDSHIELD IT WILL GO OFF. CAR IS ALWAYS GOING AT 30+ MPH
Additional Notes:
SINCE I PICKED UP THE CAR NEW THE CRUSE CONTROL WILL NOT WORK IN THE RAIN...ORE EVEN IF I WASH THE WINDSHIELD IT WILL GO OFF. CAR IS ALWAYS GOING AT 30+ MPH
Mfg Campaign: 11311384
Recall Date: Feb 25, 2020
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT LEASED A 2017 TOYOTA CAMRY. WHILE DRIVING AT LOW SPEEDS AND MAKING LEFT TURNS, THE ACCELERATOR PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JEFF WYLER TOYOTA OF 808 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129: (812) 284-2277 BUT, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000. *DT *JB
Corrective Action:
TL* THE CONTACT LEASED A 2017 TOYOTA CAMRY. WHILE DRIVING AT LOW SPEEDS AND MAKING LEFT TURNS, THE ACCELERATOR PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JEFF WYLER TOYOTA OF 808 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129: (812) 284-2277 BUT, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000. *DT *JB
Additional Notes:
TL* THE CONTACT LEASED A 2017 TOYOTA CAMRY. WHILE DRIVING AT LOW SPEEDS AND MAKING LEFT TURNS, THE ACCELERATOR PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JEFF WYLER TOYOTA OF 808 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129: (812) 284-2277 BUT, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000. *DT *JB
Mfg Campaign: 11299335
Recall Date: Jan 14, 2020
Toyota Motor Corporation
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE ENTERING OR EXITING THE VEHICLE, THE DOORS FAILED TO LATCH SECURELY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CARSON TOYOTA LOCATED AT 1333 E. 223RD ST, CARSON, CA 90745, (310) 522-2300 WHERE IT WAS DETERMINED THAT THE DOOR ACTUATORS FAILED AND NEEDED OT BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS OFFERED ASSISTANCE WITH REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. *DT*JB TAG# (XXXXXX) STOCK NO. (XXXXXX) CONTRACT NUMBER (XXXXXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE ENTERING OR EXITING THE VEHICLE, THE DOORS FAILED TO LATCH SECURELY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CARSON TOYOTA LOCATED AT 1333 E. 223RD ST, CARSON, CA 90745, (310) 522-2300 WHERE IT WAS DETERMINED THAT THE DOOR ACTUATORS FAILED AND NEEDED OT BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS OFFERED ASSISTANCE WITH REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. *DT*JB TAG# (XXXXXX) STOCK NO. (XXXXXX) CONTRACT NUMBER (XXXXXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE ENTERING OR EXITING THE VEHICLE, THE DOORS FAILED TO LATCH SECURELY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CARSON TOYOTA LOCATED AT 1333 E. 223RD ST, CARSON, CA 90745, (310) 522-2300 WHERE IT WAS DETERMINED THAT THE DOOR ACTUATORS FAILED AND NEEDED OT BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS OFFERED ASSISTANCE WITH REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. *DT*JB TAG# (XXXXXX) STOCK NO. (XXXXXX) CONTRACT NUMBER (XXXXXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Mfg Campaign: 11298447
Recall Date: Jan 10, 2020
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN ANOTHER VEHICLE T-BONED INTO THE REAR DRIVER SIDE DOOR. THE AIR BAG DID DEPLOYED BUT FAILED TO DEFLATE. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE HAD TO USE A KNIFE TO DEFLATE THE AIR BAG, LETTING HIM ACCESS TO EXIT THE VEHICLE. THE CONTACT SUSTAINED INJURIES ON HIS LEFT RIBS (BADLY BRUISED). THE CONTACT STATED HE WAS ABLE TO GO TO THE EMERGENCY ROOM TO SEEK MEDICAL ATTENTION FOR HIS INJURIES LATER ON. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER GREENTREE TOYOTA LOCATED AT 87 FEDERAL RD, DANBURY, CT 06811, (203) 730-4040, AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO A BODY SHOP AND WAS INFORMED BY THE INSURANCE THAT THE VEHICLE WAS TOTALED. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 22,060. *LN *JB
Corrective Action:
TL* THE CONTACT OWNED A 2017 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN ANOTHER VEHICLE T-BONED INTO THE REAR DRIVER SIDE DOOR. THE AIR BAG DID DEPLOYED BUT FAILED TO DEFLATE. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE HAD TO USE A KNIFE TO DEFLATE THE AIR BAG, LETTING HIM ACCESS TO EXIT THE VEHICLE. THE CONTACT SUSTAINED INJURIES ON HIS LEFT RIBS (BADLY BRUISED). THE CONTACT STATED HE WAS ABLE TO GO TO THE EMERGENCY ROOM TO SEEK MEDICAL ATTENTION FOR HIS INJURIES LATER ON. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER GREENTREE TOYOTA LOCATED AT 87 FEDERAL RD, DANBURY, CT 06811, (203) 730-4040, AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO A BODY SHOP AND WAS INFORMED BY THE INSURANCE THAT THE VEHICLE WAS TOTALED. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 22,060. *LN *JB
Additional Notes:
TL* THE CONTACT OWNED A 2017 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN ANOTHER VEHICLE T-BONED INTO THE REAR DRIVER SIDE DOOR. THE AIR BAG DID DEPLOYED BUT FAILED TO DEFLATE. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE HAD TO USE A KNIFE TO DEFLATE THE AIR BAG, LETTING HIM ACCESS TO EXIT THE VEHICLE. THE CONTACT SUSTAINED INJURIES ON HIS LEFT RIBS (BADLY BRUISED). THE CONTACT STATED HE WAS ABLE TO GO TO THE EMERGENCY ROOM TO SEEK MEDICAL ATTENTION FOR HIS INJURIES LATER ON. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER GREENTREE TOYOTA LOCATED AT 87 FEDERAL RD, DANBURY, CT 06811, (203) 730-4040, AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO A BODY SHOP AND WAS INFORMED BY THE INSURANCE THAT THE VEHICLE WAS TOTALED. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 22,060. *LN *JB
Mfg Campaign: 11298187
Recall Date: Jan 9, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY DRIVER SIDE DOOR LOCK ACTUATOR FAILED DURING WARRANTY PERIOD FEB, 2019. NOW AT 37,500 MILES WHICH IS 1,500 MILES OVER WARRANTY THE PASSENGER SIDE DOOR ACTUATOR FAILED. TOYOTA REFUSES TO ACKNOWLEDGE THAT THEY USING DEFECTIVE PARTS OR UNRELIABLE SUPPLIERS. CAR IS LITTLE OVER 2 YEARS OLD AND IN MY OPINION THIS IS NOT ACCEPTABLE. I AM DOWNLOADING ORIGINAL REPAIR DOCUMENT FROM FEBRUARY, 2019.
Corrective Action:
MY DRIVER SIDE DOOR LOCK ACTUATOR FAILED DURING WARRANTY PERIOD FEB, 2019. NOW AT 37,500 MILES WHICH IS 1,500 MILES OVER WARRANTY THE PASSENGER SIDE DOOR ACTUATOR FAILED. TOYOTA REFUSES TO ACKNOWLEDGE THAT THEY USING DEFECTIVE PARTS OR UNRELIABLE SUPPLIERS. CAR IS LITTLE OVER 2 YEARS OLD AND IN MY OPINION THIS IS NOT ACCEPTABLE. I AM DOWNLOADING ORIGINAL REPAIR DOCUMENT FROM FEBRUARY, 2019.
Additional Notes:
MY DRIVER SIDE DOOR LOCK ACTUATOR FAILED DURING WARRANTY PERIOD FEB, 2019. NOW AT 37,500 MILES WHICH IS 1,500 MILES OVER WARRANTY THE PASSENGER SIDE DOOR ACTUATOR FAILED. TOYOTA REFUSES TO ACKNOWLEDGE THAT THEY USING DEFECTIVE PARTS OR UNRELIABLE SUPPLIERS. CAR IS LITTLE OVER 2 YEARS OLD AND IN MY OPINION THIS IS NOT ACCEPTABLE. I AM DOWNLOADING ORIGINAL REPAIR DOCUMENT FROM FEBRUARY, 2019.
Mfg Campaign: 11278550
Recall Date: Nov 6, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
REAR BACK BRAKES ARE NOT SAFE THEY LOCK UP. TOYOTA 2017 CAMRY PURCHASE 9/2016. 8/2018 , HAD 5 PT INSPECTION BRAKES WERE GOOD 8MM ALL 4 AT 27000 MILES. THEN 10/2018, LEFT REAR WHEEL SCREECHING NOISES & WHEEL BECAME EXTREMELY HOT TO TOUCH AFTER DRIVING15-20 MINUTES. DEALER SAID IT "WAS ENVIRONMENTAL", FOUND THAT REAR BRAKE WAS FROZEN IN BRACKET AND SITTING SIDEWAYS. HOW DID THAT HAPPEN? THEY DID SAY IT WAS THE WAY I DROVE AND ENVIRONMENTAL. THEY FIXED IT AND COST ME $500 I ASKED IS THIS DANGEROUS IF BRAKE FREEZES.? 1 YEAR LATER 10/2019 AND ONLY 11000 MILES ON THE NEW BACK BRAKE PADS AND ROTORS, THE SAME THING HAPPENS TO THE SAME WHEEL, LEFT REAR. . I CALLED DEALER AND BROUGHT CAR IN. WHAT A DILEMMA. AGAIN THEY SAID IT IS ENVIRONMENTAL?? DUST??. THEY REPORTED THAT THE THE NEW BRAKES PADS ARE NOW 7MM AFTER REPLACING THEM IN 10/2018?? HOW SO ? IT APPEARED THAT AGAIN THE PADS GOT STUCK IN THE CALIPER BRAKET WHICH THEY CLEANED UP AND LUBED. SAME PROBLEM IN 10/2018 I ASKED WHY IS THIS HAPPENING , COULD THE CALIPER AND BRACKET BE DEFECTIVE. THEY SAID IT IS THE MATERIAL CORRODES FASTER. THEY TOLD ME I SHOULD HAVE A BRAKE INSPECTION CLEANING EVERY YEAR FOR $125 AS PREVENTATIVE. NOW HOW DOES A CAR AFTER JUST THREE YEARS HAVE ANOTHER BRAKE PROBLEM, THE REAR LEFT WHEEL. ALL OTHER WHEELS/BRAKES ARE GOOD? SO IT IS ENVIRONMENTAL FOR ONE WHEEL?? HEADQUARTERS OF TOYOTAS KNOWS ABOUT THIS PROBLEM AND TELLING THE DEALERS TO TELL THE CUSTOMER THAT IT IS ENVIRONMENTAL. ALSO DEALER ADMITTED THAT THERE HAVE BEEN OTHER CARS SAME PROBLEM AND TOYOTA HDQT KNOW ABOUT IT BUT NOT DOING A THING. IT SCARES ME TO DRIVE THIS CAR WITH A POTENTIAL BRAKING PROBLEM THAT MAY CAUSE AN ACCIDENT IF THE BRAKE FREEZES AND I AM NOT AWARE OF IT AND THE BRAKE PAD DETERIORATES ON A LONG DRIVE. TOYOTA SHOULD OWE UP TO THE POOR QUALITY OF MATERIAL THEY ARE USING CAUSE A DANGEROUS SITUATION TO ARISE.
Corrective Action:
REAR BACK BRAKES ARE NOT SAFE THEY LOCK UP. TOYOTA 2017 CAMRY PURCHASE 9/2016. 8/2018 , HAD 5 PT INSPECTION BRAKES WERE GOOD 8MM ALL 4 AT 27000 MILES. THEN 10/2018, LEFT REAR WHEEL SCREECHING NOISES & WHEEL BECAME EXTREMELY HOT TO TOUCH AFTER DRIVING15-20 MINUTES. DEALER SAID IT "WAS ENVIRONMENTAL", FOUND THAT REAR BRAKE WAS FROZEN IN BRACKET AND SITTING SIDEWAYS. HOW DID THAT HAPPEN? THEY DID SAY IT WAS THE WAY I DROVE AND ENVIRONMENTAL. THEY FIXED IT AND COST ME $500 I ASKED IS THIS DANGEROUS IF BRAKE FREEZES.? 1 YEAR LATER 10/2019 AND ONLY 11000 MILES ON THE NEW BACK BRAKE PADS AND ROTORS, THE SAME THING HAPPENS TO THE SAME WHEEL, LEFT REAR. . I CALLED DEALER AND BROUGHT CAR IN. WHAT A DILEMMA. AGAIN THEY SAID IT IS ENVIRONMENTAL?? DUST??. THEY REPORTED THAT THE THE NEW BRAKES PADS ARE NOW 7MM AFTER REPLACING THEM IN 10/2018?? HOW SO ? IT APPEARED THAT AGAIN THE PADS GOT STUCK IN THE CALIPER BRAKET WHICH THEY CLEANED UP AND LUBED. SAME PROBLEM IN 10/2018 I ASKED WHY IS THIS HAPPENING , COULD THE CALIPER AND BRACKET BE DEFECTIVE. THEY SAID IT IS THE MATERIAL CORRODES FASTER. THEY TOLD ME I SHOULD HAVE A BRAKE INSPECTION CLEANING EVERY YEAR FOR $125 AS PREVENTATIVE. NOW HOW DOES A CAR AFTER JUST THREE YEARS HAVE ANOTHER BRAKE PROBLEM, THE REAR LEFT WHEEL. ALL OTHER WHEELS/BRAKES ARE GOOD? SO IT IS ENVIRONMENTAL FOR ONE WHEEL?? HEADQUARTERS OF TOYOTAS KNOWS ABOUT THIS PROBLEM AND TELLING THE DEALERS TO TELL THE CUSTOMER THAT IT IS ENVIRONMENTAL. ALSO DEALER ADMITTED THAT THERE HAVE BEEN OTHER CARS SAME PROBLEM AND TOYOTA HDQT KNOW ABOUT IT BUT NOT DOING A THING. IT SCARES ME TO DRIVE THIS CAR WITH A POTENTIAL BRAKING PROBLEM THAT MAY CAUSE AN ACCIDENT IF THE BRAKE FREEZES AND I AM NOT AWARE OF IT AND THE BRAKE PAD DETERIORATES ON A LONG DRIVE. TOYOTA SHOULD OWE UP TO THE POOR QUALITY OF MATERIAL THEY ARE USING CAUSE A DANGEROUS SITUATION TO ARISE.
Additional Notes:
REAR BACK BRAKES ARE NOT SAFE THEY LOCK UP. TOYOTA 2017 CAMRY PURCHASE 9/2016. 8/2018 , HAD 5 PT INSPECTION BRAKES WERE GOOD 8MM ALL 4 AT 27000 MILES. THEN 10/2018, LEFT REAR WHEEL SCREECHING NOISES & WHEEL BECAME EXTREMELY HOT TO TOUCH AFTER DRIVING15-20 MINUTES. DEALER SAID IT "WAS ENVIRONMENTAL", FOUND THAT REAR BRAKE WAS FROZEN IN BRACKET AND SITTING SIDEWAYS. HOW DID THAT HAPPEN? THEY DID SAY IT WAS THE WAY I DROVE AND ENVIRONMENTAL. THEY FIXED IT AND COST ME $500 I ASKED IS THIS DANGEROUS IF BRAKE FREEZES.? 1 YEAR LATER 10/2019 AND ONLY 11000 MILES ON THE NEW BACK BRAKE PADS AND ROTORS, THE SAME THING HAPPENS TO THE SAME WHEEL, LEFT REAR. . I CALLED DEALER AND BROUGHT CAR IN. WHAT A DILEMMA. AGAIN THEY SAID IT IS ENVIRONMENTAL?? DUST??. THEY REPORTED THAT THE THE NEW BRAKES PADS ARE NOW 7MM AFTER REPLACING THEM IN 10/2018?? HOW SO ? IT APPEARED THAT AGAIN THE PADS GOT STUCK IN THE CALIPER BRAKET WHICH THEY CLEANED UP AND LUBED. SAME PROBLEM IN 10/2018 I ASKED WHY IS THIS HAPPENING , COULD THE CALIPER AND BRACKET BE DEFECTIVE. THEY SAID IT IS THE MATERIAL CORRODES FASTER. THEY TOLD ME I SHOULD HAVE A BRAKE INSPECTION CLEANING EVERY YEAR FOR $125 AS PREVENTATIVE. NOW HOW DOES A CAR AFTER JUST THREE YEARS HAVE ANOTHER BRAKE PROBLEM, THE REAR LEFT WHEEL. ALL OTHER WHEELS/BRAKES ARE GOOD? SO IT IS ENVIRONMENTAL FOR ONE WHEEL?? HEADQUARTERS OF TOYOTAS KNOWS ABOUT THIS PROBLEM AND TELLING THE DEALERS TO TELL THE CUSTOMER THAT IT IS ENVIRONMENTAL. ALSO DEALER ADMITTED THAT THERE HAVE BEEN OTHER CARS SAME PROBLEM AND TOYOTA HDQT KNOW ABOUT IT BUT NOT DOING A THING. IT SCARES ME TO DRIVE THIS CAR WITH A POTENTIAL BRAKING PROBLEM THAT MAY CAUSE AN ACCIDENT IF THE BRAKE FREEZES AND I AM NOT AWARE OF IT AND THE BRAKE PAD DETERIORATES ON A LONG DRIVE. TOYOTA SHOULD OWE UP TO THE POOR QUALITY OF MATERIAL THEY ARE USING CAUSE A DANGEROUS SITUATION TO ARISE.
Mfg Campaign: 11269276
Recall Date: Oct 17, 2019
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VEHICLE HAS A RECURRING ISSUE WITH RATTLING/TICKING SOUNDS WHEN DRIVING ON CITY, HIGHWAY, AND INTERSTATE ROADS OVER NORMAL ROAD BUMPS THAT IS COMING FROM THE FRONT PASSENGERS SIDE DOOR PANEL/SEAT BELT RETRACTOR PILLAR AREA. THE LOCAL TOYOTA DEALER DID NOT WANT TO INVESTIGATE MY ISSUE BECAUSE THEY COULD NOT REPLICATE THE SOUND EVEN THOUGH I HAD MULTIPLE VIDEO RECORDINGS OF THE ISSUE. THE VEHICLE HAS SINCE BEEN IN FOR FOUR SEPARATE VISITS WITH ANOTHER LOCAL SHOP TO TRY AND RESOLVE THE ISSUE. THAT SHOP INSTALLED A NEW SEAT BELT RETRACTOR AND PILLAR TRIM ALONG WITH FOAM. NONE OF THOSE ATTEMPTS RESOLVED THE ISSUE. $400+ DOLLARS HAS BEEN WASTED TRYING TO FIX THIS PROBLEM. I BELIEVE IT IS A QUALITY ISSUE ON TOYOTA'S PART THAT NEEDS TO BE RESOLVED.
Corrective Action:
VEHICLE HAS A RECURRING ISSUE WITH RATTLING/TICKING SOUNDS WHEN DRIVING ON CITY, HIGHWAY, AND INTERSTATE ROADS OVER NORMAL ROAD BUMPS THAT IS COMING FROM THE FRONT PASSENGERS SIDE DOOR PANEL/SEAT BELT RETRACTOR PILLAR AREA. THE LOCAL TOYOTA DEALER DID NOT WANT TO INVESTIGATE MY ISSUE BECAUSE THEY COULD NOT REPLICATE THE SOUND EVEN THOUGH I HAD MULTIPLE VIDEO RECORDINGS OF THE ISSUE. THE VEHICLE HAS SINCE BEEN IN FOR FOUR SEPARATE VISITS WITH ANOTHER LOCAL SHOP TO TRY AND RESOLVE THE ISSUE. THAT SHOP INSTALLED A NEW SEAT BELT RETRACTOR AND PILLAR TRIM ALONG WITH FOAM. NONE OF THOSE ATTEMPTS RESOLVED THE ISSUE. $400+ DOLLARS HAS BEEN WASTED TRYING TO FIX THIS PROBLEM. I BELIEVE IT IS A QUALITY ISSUE ON TOYOTA'S PART THAT NEEDS TO BE RESOLVED.
Additional Notes:
VEHICLE HAS A RECURRING ISSUE WITH RATTLING/TICKING SOUNDS WHEN DRIVING ON CITY, HIGHWAY, AND INTERSTATE ROADS OVER NORMAL ROAD BUMPS THAT IS COMING FROM THE FRONT PASSENGERS SIDE DOOR PANEL/SEAT BELT RETRACTOR PILLAR AREA. THE LOCAL TOYOTA DEALER DID NOT WANT TO INVESTIGATE MY ISSUE BECAUSE THEY COULD NOT REPLICATE THE SOUND EVEN THOUGH I HAD MULTIPLE VIDEO RECORDINGS OF THE ISSUE. THE VEHICLE HAS SINCE BEEN IN FOR FOUR SEPARATE VISITS WITH ANOTHER LOCAL SHOP TO TRY AND RESOLVE THE ISSUE. THAT SHOP INSTALLED A NEW SEAT BELT RETRACTOR AND PILLAR TRIM ALONG WITH FOAM. NONE OF THOSE ATTEMPTS RESOLVED THE ISSUE. $400+ DOLLARS HAS BEEN WASTED TRYING TO FIX THIS PROBLEM. I BELIEVE IT IS A QUALITY ISSUE ON TOYOTA'S PART THAT NEEDS TO BE RESOLVED.
Mfg Campaign: 11265878
Recall Date: Oct 3, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE HAS A RECURRING ISSUE WITH RATTLING/TICKING SOUNDS WHEN DRIVING ON CITY, HIGHWAY, AND INTERSTATE ROADS OVER NORMAL ROAD BUMPS THAT IS COMING FROM THE FRONT PASSENGERS SIDE DOOR PANEL/SEAT BELT RETRACTOR PILLAR AREA. THE LOCAL TOYOTA DEALER DID NOT WANT TO INVESTIGATE MY ISSUE BECAUSE THEY COULD NOT REPLICATE THE SOUND EVEN THOUGH I HAD MULTIPLE VIDEO RECORDINGS OF THE ISSUE. THE VEHICLE HAS SINCE BEEN IN FOR FOUR SEPARATE VISITS WITH ANOTHER LOCAL SHOP TO TRY AND RESOLVE THE ISSUE. THAT SHOP INSTALLED A NEW SEAT BELT RETRACTOR AND PILLAR TRIM ALONG WITH FOAM. NONE OF THOSE ATTEMPTS RESOLVED THE ISSUE. $400+ DOLLARS HAS BEEN WASTED TRYING TO FIX THIS PROBLEM. I BELIEVE IT IS A QUALITY ISSUE ON TOYOTA'S PART THAT NEEDS TO BE RESOLVED.
Corrective Action:
VEHICLE HAS A RECURRING ISSUE WITH RATTLING/TICKING SOUNDS WHEN DRIVING ON CITY, HIGHWAY, AND INTERSTATE ROADS OVER NORMAL ROAD BUMPS THAT IS COMING FROM THE FRONT PASSENGERS SIDE DOOR PANEL/SEAT BELT RETRACTOR PILLAR AREA. THE LOCAL TOYOTA DEALER DID NOT WANT TO INVESTIGATE MY ISSUE BECAUSE THEY COULD NOT REPLICATE THE SOUND EVEN THOUGH I HAD MULTIPLE VIDEO RECORDINGS OF THE ISSUE. THE VEHICLE HAS SINCE BEEN IN FOR FOUR SEPARATE VISITS WITH ANOTHER LOCAL SHOP TO TRY AND RESOLVE THE ISSUE. THAT SHOP INSTALLED A NEW SEAT BELT RETRACTOR AND PILLAR TRIM ALONG WITH FOAM. NONE OF THOSE ATTEMPTS RESOLVED THE ISSUE. $400+ DOLLARS HAS BEEN WASTED TRYING TO FIX THIS PROBLEM. I BELIEVE IT IS A QUALITY ISSUE ON TOYOTA'S PART THAT NEEDS TO BE RESOLVED.
Additional Notes:
VEHICLE HAS A RECURRING ISSUE WITH RATTLING/TICKING SOUNDS WHEN DRIVING ON CITY, HIGHWAY, AND INTERSTATE ROADS OVER NORMAL ROAD BUMPS THAT IS COMING FROM THE FRONT PASSENGERS SIDE DOOR PANEL/SEAT BELT RETRACTOR PILLAR AREA. THE LOCAL TOYOTA DEALER DID NOT WANT TO INVESTIGATE MY ISSUE BECAUSE THEY COULD NOT REPLICATE THE SOUND EVEN THOUGH I HAD MULTIPLE VIDEO RECORDINGS OF THE ISSUE. THE VEHICLE HAS SINCE BEEN IN FOR FOUR SEPARATE VISITS WITH ANOTHER LOCAL SHOP TO TRY AND RESOLVE THE ISSUE. THAT SHOP INSTALLED A NEW SEAT BELT RETRACTOR AND PILLAR TRIM ALONG WITH FOAM. NONE OF THOSE ATTEMPTS RESOLVED THE ISSUE. $400+ DOLLARS HAS BEEN WASTED TRYING TO FIX THIS PROBLEM. I BELIEVE IT IS A QUALITY ISSUE ON TOYOTA'S PART THAT NEEDS TO BE RESOLVED.
Mfg Campaign: 11265878
Recall Date: Oct 3, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS LIQUID LEAKING UNDER THE PASSENGER'S SEAT CAUSING A HORRIBLE STENCH IN THE CAR. I TOOK THE CAR TO DOWNTOWN AUTO CENTER IN OAKLAND, CA AND WORKED WITH ASSISTANT SERVICE MANAGER PATRICK WHO INFORMED THAT THIS IS A "KNOWN" ISSUE WITH TOYOTA BUT NOT COVERED BY THE WARRANTY. HE SAID THAT DEBRIS GETS CLOGGED IN THE AIR CONDITIONING VENTILATION SYSTEM CAUSING THE LEAK UNDER THE SEAT. HE CHARGED ME $200 (REDUCED TO $100 WHEN I COMPLAINED) TO CLEAR THE LINE BUT DID NOT FIX THE LEAKED WATER, RUINED CARPET OR DO ANYTHING ABOUT THE HORRIBLE STENCH IN THE CAR. I AM VERY DISAPPOINTED IN TOYOTA FOR NOT COVERING THIS KNOWN ISSUE IN MY 2017 CAMRY WITH LESS THAN 25K MILES.
Corrective Action:
THERE IS LIQUID LEAKING UNDER THE PASSENGER'S SEAT CAUSING A HORRIBLE STENCH IN THE CAR. I TOOK THE CAR TO DOWNTOWN AUTO CENTER IN OAKLAND, CA AND WORKED WITH ASSISTANT SERVICE MANAGER PATRICK WHO INFORMED THAT THIS IS A "KNOWN" ISSUE WITH TOYOTA BUT NOT COVERED BY THE WARRANTY. HE SAID THAT DEBRIS GETS CLOGGED IN THE AIR CONDITIONING VENTILATION SYSTEM CAUSING THE LEAK UNDER THE SEAT. HE CHARGED ME $200 (REDUCED TO $100 WHEN I COMPLAINED) TO CLEAR THE LINE BUT DID NOT FIX THE LEAKED WATER, RUINED CARPET OR DO ANYTHING ABOUT THE HORRIBLE STENCH IN THE CAR. I AM VERY DISAPPOINTED IN TOYOTA FOR NOT COVERING THIS KNOWN ISSUE IN MY 2017 CAMRY WITH LESS THAN 25K MILES.
Additional Notes:
THERE IS LIQUID LEAKING UNDER THE PASSENGER'S SEAT CAUSING A HORRIBLE STENCH IN THE CAR. I TOOK THE CAR TO DOWNTOWN AUTO CENTER IN OAKLAND, CA AND WORKED WITH ASSISTANT SERVICE MANAGER PATRICK WHO INFORMED THAT THIS IS A "KNOWN" ISSUE WITH TOYOTA BUT NOT COVERED BY THE WARRANTY. HE SAID THAT DEBRIS GETS CLOGGED IN THE AIR CONDITIONING VENTILATION SYSTEM CAUSING THE LEAK UNDER THE SEAT. HE CHARGED ME $200 (REDUCED TO $100 WHEN I COMPLAINED) TO CLEAR THE LINE BUT DID NOT FIX THE LEAKED WATER, RUINED CARPET OR DO ANYTHING ABOUT THE HORRIBLE STENCH IN THE CAR. I AM VERY DISAPPOINTED IN TOYOTA FOR NOT COVERING THIS KNOWN ISSUE IN MY 2017 CAMRY WITH LESS THAN 25K MILES.
Mfg Campaign: 11255798
Recall Date: Sep 16, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH THE KEYLESS ENTRY OPERATION. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO UNLOCK THE FRONT DRIVER'S DOOR; HOWEVER, THE FRONT PASSENGER DOOR WOULD UNLOCK. THE CONTACT HAD TO ENTER THE VEHICLE FROM THE FRONT PASSENGER DOOR. THE VEHICLE WAS TAKEN TO JOHN O'NEIL JOHNSON TOYOTA (2900 MS-39, MERIDIAN, MS 39301, (888) 781-0044) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL ON THE VEHICLE PERTAINING TO THE LOCKS/LATCHES/LINKAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH THE KEYLESS ENTRY OPERATION. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO UNLOCK THE FRONT DRIVER'S DOOR; HOWEVER, THE FRONT PASSENGER DOOR WOULD UNLOCK. THE CONTACT HAD TO ENTER THE VEHICLE FROM THE FRONT PASSENGER DOOR. THE VEHICLE WAS TAKEN TO JOHN O'NEIL JOHNSON TOYOTA (2900 MS-39, MERIDIAN, MS 39301, (888) 781-0044) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL ON THE VEHICLE PERTAINING TO THE LOCKS/LATCHES/LINKAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA CAMRY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH THE KEYLESS ENTRY OPERATION. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO UNLOCK THE FRONT DRIVER'S DOOR; HOWEVER, THE FRONT PASSENGER DOOR WOULD UNLOCK. THE CONTACT HAD TO ENTER THE VEHICLE FROM THE FRONT PASSENGER DOOR. THE VEHICLE WAS TAKEN TO JOHN O'NEIL JOHNSON TOYOTA (2900 MS-39, MERIDIAN, MS 39301, (888) 781-0044) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL ON THE VEHICLE PERTAINING TO THE LOCKS/LATCHES/LINKAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11254785
Recall Date: Sep 11, 2019
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