TOYOTA HIGHLANDER 2019

Complete listing of complaints and recalls for this vehicle

436
Complaints
6
Recalls

Complaints & Recalls

436 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V682000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Nov 4, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 20TA02, 20LA01
Notice Date: Jan 21, 2021
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V012000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jan 13, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 20TB02/20TA02/20LB01
Notice Date: May 1, 2020
Recall Date: Jan 13, 2020
Gulf States Toyota, Inc.
NHTSA Campaign: 19V244000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Mar 27, 2019
Safety Issue:

Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
FREE Recall Solution:
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 19R1
Notice Date: May 24, 2019
Recall Date: Mar 27, 2019

Consumer Complaints

436 Complaints
Toyota Motor Corporation
Campaign: 11603351 Other
Jul 19, 2024
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

The contact owns a 2019 Toyota Highlander. The contact stated while driving 50 MPH, the moonroof glass suddenly shattered, raining glass down on the occupants inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 78,000.

Corrective Action:

The contact owns a 2019 Toyota Highlander. The contact stated while driving 50 MPH, the moonroof glass suddenly shattered, raining glass down on the occupants inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 78,000.

Additional Notes:

The contact owns a 2019 Toyota Highlander. The contact stated while driving 50 MPH, the moonroof glass suddenly shattered, raining glass down on the occupants inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 78,000.

Manufacturer: TOYOTA
Mfg Campaign: 11603351
Notice Date: Jul 19, 2024
Recall Date: Jul 19, 2024
Toyota Motor Corporation
Campaign: 11602887 Other
Jul 17, 2024
Defect Description:

ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

Potential Consequences:

The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the crankshaft sensor. The contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. The VIN was not available.

Corrective Action:

The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the crankshaft sensor. The contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. The VIN was not available.

Additional Notes:

The contact owns a 2019 Toyota Highlander. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the crankshaft sensor. The contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. The VIN was not available.

Manufacturer: TOYOTA
Mfg Campaign: 11602887
Notice Date: Jul 17, 2024
Recall Date: Jul 17, 2024
Toyota Motor Corporation
Campaign: 11602622 Other
Jul 16, 2024
Defect Description:

SEATS:FRONT ASSEMBLY:RECLINER

Potential Consequences:

The contact owns a 2019 Toyota Highlander. The contact stated that while adjusting the driver's seat, the control was making an abnormal buzzing sound. The contact stated that the seat was not moving forward or backward, and the seat back was not moving forward or reclining as needed. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the seat motor needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 64,000.

Corrective Action:

The contact owns a 2019 Toyota Highlander. The contact stated that while adjusting the driver's seat, the control was making an abnormal buzzing sound. The contact stated that the seat was not moving forward or backward, and the seat back was not moving forward or reclining as needed. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the seat motor needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 64,000.

Additional Notes:

The contact owns a 2019 Toyota Highlander. The contact stated that while adjusting the driver's seat, the control was making an abnormal buzzing sound. The contact stated that the seat was not moving forward or backward, and the seat back was not moving forward or reclining as needed. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the seat motor needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 64,000.

Manufacturer: TOYOTA
Mfg Campaign: 11602622
Notice Date: Jul 16, 2024
Recall Date: Jul 16, 2024
Toyota Motor Corporation
Campaign: 11601447 Other
Jul 12, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission failed at 97,500 miles

Corrective Action:

Transmission failed at 97,500 miles

Additional Notes:

Transmission failed at 97,500 miles

Manufacturer: TOYOTA
Mfg Campaign: 11601447
Notice Date: Jul 12, 2024
Recall Date: Jul 12, 2024
Toyota Motor Corporation
Campaign: 11601627 Other
Jul 12, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission Failed at 65,000. Yes, inspection available upon request. Safety is when my family with little children are in the car, and erratic shifting takes place while traveling at high rates of speed. Car has not broken down, but was told by dealer that it could "run for ever or break down tomorrow" Issue for me is that it is VERY apparent through multiple resources that Toyota clearly is aware of this issue. Recalled in 2017, and 2018.....but looks like most is happening with the 2019 with no accountability on their part. Power train warranty expires at 60,000 miles....yet 75% of reported issues are in between $60,000-$70,000 with Toyota offering ZERO assistance or taking any responsibility or action. No warnings on the dash, no lights. Either loud noise, high rev RPM, or sudden erratic shifting. Just Toyota....saying "yeah we know about it, but still not helping with it, not extending the warranty, and just leaving you with a $8,000-$10,000 bill or continue with a ticking time bomb. Negligence is a safety issue. A big one.

Corrective Action:

Transmission Failed at 65,000. Yes, inspection available upon request. Safety is when my family with little children are in the car, and erratic shifting takes place while traveling at high rates of speed. Car has not broken down, but was told by dealer that it could "run for ever or break down tomorrow" Issue for me is that it is VERY apparent through multiple resources that Toyota clearly is aware of this issue. Recalled in 2017, and 2018.....but looks like most is happening with the 2019 with no accountability on their part. Power train warranty expires at 60,000 miles....yet 75% of reported issues are in between $60,000-$70,000 with Toyota offering ZERO assistance or taking any responsibility or action. No warnings on the dash, no lights. Either loud noise, high rev RPM, or sudden erratic shifting. Just Toyota....saying "yeah we know about it, but still not helping with it, not extending the warranty, and just leaving you with a $8,000-$10,000 bill or continue with a ticking time bomb. Negligence is a safety issue. A big one.

Additional Notes:

Transmission Failed at 65,000. Yes, inspection available upon request. Safety is when my family with little children are in the car, and erratic shifting takes place while traveling at high rates of speed. Car has not broken down, but was told by dealer that it could "run for ever or break down tomorrow" Issue for me is that it is VERY apparent through multiple resources that Toyota clearly is aware of this issue. Recalled in 2017, and 2018.....but looks like most is happening with the 2019 with no accountability on their part. Power train warranty expires at 60,000 miles....yet 75% of reported issues are in between $60,000-$70,000 with Toyota offering ZERO assistance or taking any responsibility or action. No warnings on the dash, no lights. Either loud noise, high rev RPM, or sudden erratic shifting. Just Toyota....saying "yeah we know about it, but still not helping with it, not extending the warranty, and just leaving you with a $8,000-$10,000 bill or continue with a ticking time bomb. Negligence is a safety issue. A big one.

Manufacturer: TOYOTA
Mfg Campaign: 11601627
Notice Date: Jul 12, 2024
Recall Date: Jul 12, 2024
Toyota Motor Corporation
Campaign: 11600453 Other
Jul 9, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Toyota Highlander. The contact stated that while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond as intended. The contact stated that the failure had been recurring, and the battery was replaced, as recommended by the local dealer; however, the failure persisted. The vehicle was taken to another local dealer where it was diagnosed that the START/STOP system was draining the battery. As a result of the failure, the START/STOP system was turned off. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

Corrective Action:

The contact owns a 2019 Toyota Highlander. The contact stated that while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond as intended. The contact stated that the failure had been recurring, and the battery was replaced, as recommended by the local dealer; however, the failure persisted. The vehicle was taken to another local dealer where it was diagnosed that the START/STOP system was draining the battery. As a result of the failure, the START/STOP system was turned off. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

Additional Notes:

The contact owns a 2019 Toyota Highlander. The contact stated that while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond as intended. The contact stated that the failure had been recurring, and the battery was replaced, as recommended by the local dealer; however, the failure persisted. The vehicle was taken to another local dealer where it was diagnosed that the START/STOP system was draining the battery. As a result of the failure, the START/STOP system was turned off. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

Manufacturer: TOYOTA
Mfg Campaign: 11600453
Notice Date: Jul 9, 2024
Recall Date: Jul 9, 2024
Toyota Motor Corporation
Campaign: 11600213 Other
Jul 8, 2024
Defect Description:

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Potential Consequences:

NOT a tire issue, TPMS issue, had 2 replaced due to corrosion and slow leaks. These came with a certified used vehicle. Mettalic stems and NitroFill. From Dealer IRA toy of Danvers Mass. 245/60R18 tires. There was no tire damage Dash light came on before driving. TPMs sensors were replaced 6 months apart. The other 2 are still on the car and holding air for now. High cost for replacement With new style rubber stems. Not warranted but should be before they snap off on Road and cause accident. Manual says if catastrophic fail TPMs dash may not Light. Toyota should replace metal with new rubber non-corroding stems and sensors. Tire are important and the safety devices to check this should be of better safety Than the item being monitored.

Corrective Action:

NOT a tire issue, TPMS issue, had 2 replaced due to corrosion and slow leaks. These came with a certified used vehicle. Mettalic stems and NitroFill. From Dealer IRA toy of Danvers Mass. 245/60R18 tires. There was no tire damage Dash light came on before driving. TPMs sensors were replaced 6 months apart. The other 2 are still on the car and holding air for now. High cost for replacement With new style rubber stems. Not warranted but should be before they snap off on Road and cause accident. Manual says if catastrophic fail TPMs dash may not Light. Toyota should replace metal with new rubber non-corroding stems and sensors. Tire are important and the safety devices to check this should be of better safety Than the item being monitored.

Additional Notes:

NOT a tire issue, TPMS issue, had 2 replaced due to corrosion and slow leaks. These came with a certified used vehicle. Mettalic stems and NitroFill. From Dealer IRA toy of Danvers Mass. 245/60R18 tires. There was no tire damage Dash light came on before driving. TPMs sensors were replaced 6 months apart. The other 2 are still on the car and holding air for now. High cost for replacement With new style rubber stems. Not warranted but should be before they snap off on Road and cause accident. Manual says if catastrophic fail TPMs dash may not Light. Toyota should replace metal with new rubber non-corroding stems and sensors. Tire are important and the safety devices to check this should be of better safety Than the item being monitored.

Manufacturer: TOYOTA
Mfg Campaign: 11600213
Notice Date: Jul 8, 2024
Recall Date: Jul 8, 2024
Toyota Motor Corporation
Campaign: 11597840 Other
Jun 30, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission has a whine at 117,000 miles. No warning lights. An independent shop advised the transmission is bad and needs replaced. After reading numerous similar complaints, I believe the premature failing of the transmission jeopardizes people's safety as improper shifting could cause an accident. Currently waiting on an appointment at a Toyota dealership.

Corrective Action:

Transmission has a whine at 117,000 miles. No warning lights. An independent shop advised the transmission is bad and needs replaced. After reading numerous similar complaints, I believe the premature failing of the transmission jeopardizes people's safety as improper shifting could cause an accident. Currently waiting on an appointment at a Toyota dealership.

Additional Notes:

Transmission has a whine at 117,000 miles. No warning lights. An independent shop advised the transmission is bad and needs replaced. After reading numerous similar complaints, I believe the premature failing of the transmission jeopardizes people's safety as improper shifting could cause an accident. Currently waiting on an appointment at a Toyota dealership.

Manufacturer: TOYOTA
Mfg Campaign: 11597840
Notice Date: Jun 30, 2024
Recall Date: Jun 30, 2024
Toyota Motor Corporation
Campaign: 11597098 Other
Jun 26, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Corrective Action:

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Additional Notes:

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Manufacturer: TOYOTA
Mfg Campaign: 11597098
Notice Date: Jun 26, 2024
Recall Date: Jun 26, 2024
Toyota Motor Corporation
Campaign: 11597098 Other
Jun 26, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Corrective Action:

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Additional Notes:

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Manufacturer: TOYOTA
Mfg Campaign: 11597098
Notice Date: Jun 26, 2024
Recall Date: Jun 26, 2024
Toyota Motor Corporation
Campaign: 11597098 Other
Jun 26, 2024
Defect Description:

ENGINE

Potential Consequences:

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Corrective Action:

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Additional Notes:

While driving my car, the check engine light turned on and my car listed hybrid system malfunction as a flashing indicator. It lost all power in the middle of the road and I was unable to drive and move vehicle. This is the third incident with the same problem since purchasing.

Manufacturer: TOYOTA
Mfg Campaign: 11597098
Notice Date: Jun 26, 2024
Recall Date: Jun 26, 2024
Toyota Motor Corporation
Campaign: 11596459 Other
Jun 25, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission/transfer case has a known bearing/internal fault that makes a whining sound between 20-40 mph, vehicle has only 56,000 miles. Based on other owner experiences the transmission must be replaced at an estimated cost of 10,000-13,000 dollars.

Corrective Action:

Transmission/transfer case has a known bearing/internal fault that makes a whining sound between 20-40 mph, vehicle has only 56,000 miles. Based on other owner experiences the transmission must be replaced at an estimated cost of 10,000-13,000 dollars.

Additional Notes:

Transmission/transfer case has a known bearing/internal fault that makes a whining sound between 20-40 mph, vehicle has only 56,000 miles. Based on other owner experiences the transmission must be replaced at an estimated cost of 10,000-13,000 dollars.

Manufacturer: TOYOTA
Mfg Campaign: 11596459
Notice Date: Jun 25, 2024
Recall Date: Jun 25, 2024
Toyota Motor Corporation
Campaign: 11593557 Other
Jun 10, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The transmission started making a whining noise at 100k miles and is getting worse as the mileage gets higher. There is a similar problem with 2017-2018 models.

Corrective Action:

The transmission started making a whining noise at 100k miles and is getting worse as the mileage gets higher. There is a similar problem with 2017-2018 models.

Additional Notes:

The transmission started making a whining noise at 100k miles and is getting worse as the mileage gets higher. There is a similar problem with 2017-2018 models.

Manufacturer: TOYOTA
Mfg Campaign: 11593557
Notice Date: Jun 10, 2024
Recall Date: Jun 10, 2024
Toyota Motor Corporation
Campaign: 11591324 Other
May 29, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owns a 2019 Toyota Highlander. The contact stated that while her grandkids were attempting to latch the rear seat belts, the seat belts independently unlatched. The seat belt warning light illuminated. The vehicle was not taken to the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V877000 (Seat Belts). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 40,000.

Corrective Action:

The contact owns a 2019 Toyota Highlander. The contact stated that while her grandkids were attempting to latch the rear seat belts, the seat belts independently unlatched. The seat belt warning light illuminated. The vehicle was not taken to the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V877000 (Seat Belts). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 40,000.

Additional Notes:

The contact owns a 2019 Toyota Highlander. The contact stated that while her grandkids were attempting to latch the rear seat belts, the seat belts independently unlatched. The seat belt warning light illuminated. The vehicle was not taken to the dealer. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V877000 (Seat Belts). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 40,000.

Manufacturer: TOYOTA
Mfg Campaign: 11591324
Notice Date: May 29, 2024
Recall Date: May 29, 2024
Toyota Motor Corporation
Campaign: 11588672 Other
May 14, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Toyota Highlander. The contact stated while driving 45 MPH uphill, the vehicle downshifted unintendedly and failed to shift back to the intended gear. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was recorded; however, the failure recurred. The contact stated that the failure had been recurring while driving uphill. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle lunged unexpectedly. The contact stated that while driving on a level road surface and depressing the brake pedal, the brake pedal went to the floorboard; however, while driving uphill and depressing the brake pedal, the brake pedal travel distance was reduced. The vehicle was taken to the dealer, where the brake line was bled; however, the failure persisted. Additionally, the dealer determined that the brake pedal was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up within 3 to 4 days. The failure mileage was approximately 25,000.

Corrective Action:

The contact owns a 2019 Toyota Highlander. The contact stated while driving 45 MPH uphill, the vehicle downshifted unintendedly and failed to shift back to the intended gear. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was recorded; however, the failure recurred. The contact stated that the failure had been recurring while driving uphill. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle lunged unexpectedly. The contact stated that while driving on a level road surface and depressing the brake pedal, the brake pedal went to the floorboard; however, while driving uphill and depressing the brake pedal, the brake pedal travel distance was reduced. The vehicle was taken to the dealer, where the brake line was bled; however, the failure persisted. Additionally, the dealer determined that the brake pedal was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up within 3 to 4 days. The failure mileage was approximately 25,000.

Additional Notes:

The contact owns a 2019 Toyota Highlander. The contact stated while driving 45 MPH uphill, the vehicle downshifted unintendedly and failed to shift back to the intended gear. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was recorded; however, the failure recurred. The contact stated that the failure had been recurring while driving uphill. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle lunged unexpectedly. The contact stated that while driving on a level road surface and depressing the brake pedal, the brake pedal went to the floorboard; however, while driving uphill and depressing the brake pedal, the brake pedal travel distance was reduced. The vehicle was taken to the dealer, where the brake line was bled; however, the failure persisted. Additionally, the dealer determined that the brake pedal was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up within 3 to 4 days. The failure mileage was approximately 25,000.

Manufacturer: TOYOTA
Mfg Campaign: 11588672
Notice Date: May 14, 2024
Recall Date: May 14, 2024
Toyota Motor Corporation
Campaign: 11588672 Other
May 14, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2019 Toyota Highlander. The contact stated while driving 45 MPH uphill, the vehicle downshifted unintendedly and failed to shift back to the intended gear. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was recorded; however, the failure recurred. The contact stated that the failure had been recurring while driving uphill. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle lunged unexpectedly. The contact stated that while driving on a level road surface and depressing the brake pedal, the brake pedal went to the floorboard; however, while driving uphill and depressing the brake pedal, the brake pedal travel distance was reduced. The vehicle was taken to the dealer, where the brake line was bled; however, the failure persisted. Additionally, the dealer determined that the brake pedal was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up within 3 to 4 days. The failure mileage was approximately 25,000.

Corrective Action:

The contact owns a 2019 Toyota Highlander. The contact stated while driving 45 MPH uphill, the vehicle downshifted unintendedly and failed to shift back to the intended gear. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was recorded; however, the failure recurred. The contact stated that the failure had been recurring while driving uphill. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle lunged unexpectedly. The contact stated that while driving on a level road surface and depressing the brake pedal, the brake pedal went to the floorboard; however, while driving uphill and depressing the brake pedal, the brake pedal travel distance was reduced. The vehicle was taken to the dealer, where the brake line was bled; however, the failure persisted. Additionally, the dealer determined that the brake pedal was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up within 3 to 4 days. The failure mileage was approximately 25,000.

Additional Notes:

The contact owns a 2019 Toyota Highlander. The contact stated while driving 45 MPH uphill, the vehicle downshifted unintendedly and failed to shift back to the intended gear. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was recorded; however, the failure recurred. The contact stated that the failure had been recurring while driving uphill. Additionally, the contact stated that while at a complete stop and depressing the brake pedal, the vehicle lunged unexpectedly. The contact stated that while driving on a level road surface and depressing the brake pedal, the brake pedal went to the floorboard; however, while driving uphill and depressing the brake pedal, the brake pedal travel distance was reduced. The vehicle was taken to the dealer, where the brake line was bled; however, the failure persisted. Additionally, the dealer determined that the brake pedal was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up within 3 to 4 days. The failure mileage was approximately 25,000.

Manufacturer: TOYOTA
Mfg Campaign: 11588672
Notice Date: May 14, 2024
Recall Date: May 14, 2024
Toyota Motor Corporation
Campaign: 11588590 Other
May 13, 2024
Defect Description:

AIR BAGS

Potential Consequences:

2 weeks ago, the warning light in the dashboard turned on with a message that “SRS AIRBAG SYSTEM MSLFUNCTION” I am not sure but I never had an accident and I donno why that warning is on. I asked Toyota but they said they do not have any recalls

Corrective Action:

2 weeks ago, the warning light in the dashboard turned on with a message that “SRS AIRBAG SYSTEM MSLFUNCTION” I am not sure but I never had an accident and I donno why that warning is on. I asked Toyota but they said they do not have any recalls

Additional Notes:

2 weeks ago, the warning light in the dashboard turned on with a message that “SRS AIRBAG SYSTEM MSLFUNCTION” I am not sure but I never had an accident and I donno why that warning is on. I asked Toyota but they said they do not have any recalls

Manufacturer: TOYOTA
Mfg Campaign: 11588590
Notice Date: May 13, 2024
Recall Date: May 13, 2024
Toyota Motor Corporation
Campaign: 11588271 Other
May 11, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The vehicle has developed a whining noise from the transmission on acceleration. It is the same symptoms included in a customer support bulletin for 2017, 2018 models with the same transmission. I’ve been unable to locate a bulletin covering the 2019 that I own even though it is the same issue.

Corrective Action:

The vehicle has developed a whining noise from the transmission on acceleration. It is the same symptoms included in a customer support bulletin for 2017, 2018 models with the same transmission. I’ve been unable to locate a bulletin covering the 2019 that I own even though it is the same issue.

Additional Notes:

The vehicle has developed a whining noise from the transmission on acceleration. It is the same symptoms included in a customer support bulletin for 2017, 2018 models with the same transmission. I’ve been unable to locate a bulletin covering the 2019 that I own even though it is the same issue.

Manufacturer: TOYOTA
Mfg Campaign: 11588271
Notice Date: May 11, 2024
Recall Date: May 11, 2024
Toyota Motor Corporation
Campaign: 11585505 Other
1 Vehicles Affected
Apr 26, 2024
Defect Description:

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Potential Consequences:

The contact owns a 2019 Toyota Highlander. The contact stated while attempting to make a turn in a parking a lot, the accelerator pedal became stuck on the mat, and the vehicle accelerated unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. The contact stated that as she was approaching a guard rail, she turned off the vehicle. The vehicle jerked and the front end of the vehicle crashed into the guard rail. The air bags did not deploy. The contact stated that she sustained pain on the right foot and underwent surgery later. A police report was filed. The vehicle was towed to the dealer collision center, where the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

Corrective Action:

The contact owns a 2019 Toyota Highlander. The contact stated while attempting to make a turn in a parking a lot, the accelerator pedal became stuck on the mat, and the vehicle accelerated unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. The contact stated that as she was approaching a guard rail, she turned off the vehicle. The vehicle jerked and the front end of the vehicle crashed into the guard rail. The air bags did not deploy. The contact stated that she sustained pain on the right foot and underwent surgery later. A police report was filed. The vehicle was towed to the dealer collision center, where the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

Additional Notes:

The contact owns a 2019 Toyota Highlander. The contact stated while attempting to make a turn in a parking a lot, the accelerator pedal became stuck on the mat, and the vehicle accelerated unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. The contact stated that as she was approaching a guard rail, she turned off the vehicle. The vehicle jerked and the front end of the vehicle crashed into the guard rail. The air bags did not deploy. The contact stated that she sustained pain on the right foot and underwent surgery later. A police report was filed. The vehicle was towed to the dealer collision center, where the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

Manufacturer: TOYOTA
Mfg Campaign: 11585505
Notice Date: Apr 26, 2024
Recall Date: Apr 26, 2024
Toyota Motor Corporation
Campaign: 11585506 Other
Apr 26, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Occasionally upon starting the vehicle an EXTREMELY high pitched screech is emitted - probably through the speakers for a few seconds. The sound is ear splitting. This occurs ~5 of the times when starting.

Corrective Action:

Occasionally upon starting the vehicle an EXTREMELY high pitched screech is emitted - probably through the speakers for a few seconds. The sound is ear splitting. This occurs ~5 of the times when starting.

Additional Notes:

Occasionally upon starting the vehicle an EXTREMELY high pitched screech is emitted - probably through the speakers for a few seconds. The sound is ear splitting. This occurs ~5 of the times when starting.

Manufacturer: TOYOTA
Mfg Campaign: 11585506
Notice Date: Apr 26, 2024
Recall Date: Apr 26, 2024

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