Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19R1
Recall Date: Mar 27, 2019
Consumer Complaints
436 ComplaintsToyota Motor Corporation
Defect Description:
STRUCTURE:BODY:BUMPERS
Potential Consequences:
The front bumper keeps popping out. I’ve returned it to the dealer 3 times, who says a clip has to be replaced. However, it’s not covered under the extended warranty and they will just replace it. The dealer told me to just push it back in when it pops out. It will push back in place, but it will not stay in place. It has not been damaged.
Corrective Action:
The front bumper keeps popping out. I’ve returned it to the dealer 3 times, who says a clip has to be replaced. However, it’s not covered under the extended warranty and they will just replace it. The dealer told me to just push it back in when it pops out. It will push back in place, but it will not stay in place. It has not been damaged.
Additional Notes:
The front bumper keeps popping out. I’ve returned it to the dealer 3 times, who says a clip has to be replaced. However, it’s not covered under the extended warranty and they will just replace it. The dealer told me to just push it back in when it pops out. It will push back in place, but it will not stay in place. It has not been damaged.
Mfg Campaign: 11552421
Recall Date: Oct 28, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car turns off when driving which was supposed to be corrected by recall. It doesn’t appear the recall has been successful in correcting the issue. I actually am not 100% sure they actually swapped out the recall part so I’d like that checked. I also purchased a new battery from the dealer about 3 weeks ago and the problem actually got worse in that it stalls while driving or resets the computer while driving at least once a week.
Corrective Action:
The car turns off when driving which was supposed to be corrected by recall. It doesn’t appear the recall has been successful in correcting the issue. I actually am not 100% sure they actually swapped out the recall part so I’d like that checked. I also purchased a new battery from the dealer about 3 weeks ago and the problem actually got worse in that it stalls while driving or resets the computer while driving at least once a week.
Additional Notes:
The car turns off when driving which was supposed to be corrected by recall. It doesn’t appear the recall has been successful in correcting the issue. I actually am not 100% sure they actually swapped out the recall part so I’d like that checked. I also purchased a new battery from the dealer about 3 weeks ago and the problem actually got worse in that it stalls while driving or resets the computer while driving at least once a week.
Mfg Campaign: 11551267
Recall Date: Oct 22, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The car turns off when driving which was supposed to be corrected by recall. It doesn’t appear the recall has been successful in correcting the issue. I actually am not 100% sure they actually swapped out the recall part so I’d like that checked. I also purchased a new battery from the dealer about 3 weeks ago and the problem actually got worse in that it stalls while driving or resets the computer while driving at least once a week.
Corrective Action:
The car turns off when driving which was supposed to be corrected by recall. It doesn’t appear the recall has been successful in correcting the issue. I actually am not 100% sure they actually swapped out the recall part so I’d like that checked. I also purchased a new battery from the dealer about 3 weeks ago and the problem actually got worse in that it stalls while driving or resets the computer while driving at least once a week.
Additional Notes:
The car turns off when driving which was supposed to be corrected by recall. It doesn’t appear the recall has been successful in correcting the issue. I actually am not 100% sure they actually swapped out the recall part so I’d like that checked. I also purchased a new battery from the dealer about 3 weeks ago and the problem actually got worse in that it stalls while driving or resets the computer while driving at least once a week.
Mfg Campaign: 11551267
Recall Date: Oct 22, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Originally, 2019 Toyota Highlander lost engine power, steering, and braking on U.S. Route 30, a very busy highway. Managed to pull off side of road AND WAITED. AFTER A FEW MOMENTS CAR STARTED AND RAN AS EXPECTED.Took to local dealer who had the car for several days, but couldn't identify the problem. This instance was 2020/2021. Fast forward to this past September 26th. Pulling out of a private parking lot the car stalled exactly as it had previously.This complete failure of engine is going to get me killed. Further I now notice my dash lights are dimming for no reason then coming back to bright. Now I read where other Highlander are doing the exact thing. I have a car, I'm afraid to drive.
Corrective Action:
Originally, 2019 Toyota Highlander lost engine power, steering, and braking on U.S. Route 30, a very busy highway. Managed to pull off side of road AND WAITED. AFTER A FEW MOMENTS CAR STARTED AND RAN AS EXPECTED.Took to local dealer who had the car for several days, but couldn't identify the problem. This instance was 2020/2021. Fast forward to this past September 26th. Pulling out of a private parking lot the car stalled exactly as it had previously.This complete failure of engine is going to get me killed. Further I now notice my dash lights are dimming for no reason then coming back to bright. Now I read where other Highlander are doing the exact thing. I have a car, I'm afraid to drive.
Additional Notes:
Originally, 2019 Toyota Highlander lost engine power, steering, and braking on U.S. Route 30, a very busy highway. Managed to pull off side of road AND WAITED. AFTER A FEW MOMENTS CAR STARTED AND RAN AS EXPECTED.Took to local dealer who had the car for several days, but couldn't identify the problem. This instance was 2020/2021. Fast forward to this past September 26th. Pulling out of a private parking lot the car stalled exactly as it had previously.This complete failure of engine is going to get me killed. Further I now notice my dash lights are dimming for no reason then coming back to bright. Now I read where other Highlander are doing the exact thing. I have a car, I'm afraid to drive.
Mfg Campaign: 11547479
Recall Date: Sep 30, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Originally, 2019 Toyota Highlander lost engine power, steering, and braking on U.S. Route 30, a very busy highway. Managed to pull off side of road AND WAITED. AFTER A FEW MOMENTS CAR STARTED AND RAN AS EXPECTED.Took to local dealer who had the car for several days, but couldn't identify the problem. This instance was 2020/2021. Fast forward to this past September 26th. Pulling out of a private parking lot the car stalled exactly as it had previously.This complete failure of engine is going to get me killed. Further I now notice my dash lights are dimming for no reason then coming back to bright. Now I read where other Highlander are doing the exact thing. I have a car, I'm afraid to drive.
Corrective Action:
Originally, 2019 Toyota Highlander lost engine power, steering, and braking on U.S. Route 30, a very busy highway. Managed to pull off side of road AND WAITED. AFTER A FEW MOMENTS CAR STARTED AND RAN AS EXPECTED.Took to local dealer who had the car for several days, but couldn't identify the problem. This instance was 2020/2021. Fast forward to this past September 26th. Pulling out of a private parking lot the car stalled exactly as it had previously.This complete failure of engine is going to get me killed. Further I now notice my dash lights are dimming for no reason then coming back to bright. Now I read where other Highlander are doing the exact thing. I have a car, I'm afraid to drive.
Additional Notes:
Originally, 2019 Toyota Highlander lost engine power, steering, and braking on U.S. Route 30, a very busy highway. Managed to pull off side of road AND WAITED. AFTER A FEW MOMENTS CAR STARTED AND RAN AS EXPECTED.Took to local dealer who had the car for several days, but couldn't identify the problem. This instance was 2020/2021. Fast forward to this past September 26th. Pulling out of a private parking lot the car stalled exactly as it had previously.This complete failure of engine is going to get me killed. Further I now notice my dash lights are dimming for no reason then coming back to bright. Now I read where other Highlander are doing the exact thing. I have a car, I'm afraid to drive.
Mfg Campaign: 11547479
Recall Date: Sep 30, 2023
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Originally, 2019 Toyota Highlander lost engine power, steering, and braking on U.S. Route 30, a very busy highway. Managed to pull off side of road AND WAITED. AFTER A FEW MOMENTS CAR STARTED AND RAN AS EXPECTED.Took to local dealer who had the car for several days, but couldn't identify the problem. This instance was 2020/2021. Fast forward to this past September 26th. Pulling out of a private parking lot the car stalled exactly as it had previously.This complete failure of engine is going to get me killed. Further I now notice my dash lights are dimming for no reason then coming back to bright. Now I read where other Highlander are doing the exact thing. I have a car, I'm afraid to drive.
Corrective Action:
Originally, 2019 Toyota Highlander lost engine power, steering, and braking on U.S. Route 30, a very busy highway. Managed to pull off side of road AND WAITED. AFTER A FEW MOMENTS CAR STARTED AND RAN AS EXPECTED.Took to local dealer who had the car for several days, but couldn't identify the problem. This instance was 2020/2021. Fast forward to this past September 26th. Pulling out of a private parking lot the car stalled exactly as it had previously.This complete failure of engine is going to get me killed. Further I now notice my dash lights are dimming for no reason then coming back to bright. Now I read where other Highlander are doing the exact thing. I have a car, I'm afraid to drive.
Additional Notes:
Originally, 2019 Toyota Highlander lost engine power, steering, and braking on U.S. Route 30, a very busy highway. Managed to pull off side of road AND WAITED. AFTER A FEW MOMENTS CAR STARTED AND RAN AS EXPECTED.Took to local dealer who had the car for several days, but couldn't identify the problem. This instance was 2020/2021. Fast forward to this past September 26th. Pulling out of a private parking lot the car stalled exactly as it had previously.This complete failure of engine is going to get me killed. Further I now notice my dash lights are dimming for no reason then coming back to bright. Now I read where other Highlander are doing the exact thing. I have a car, I'm afraid to drive.
Mfg Campaign: 11547479
Recall Date: Sep 30, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I start the Highlander, there is a loud (hurts your ears) feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens intermittently, and when it doesn't happen, the SOS button only flashes red/green once.
Corrective Action:
When I start the Highlander, there is a loud (hurts your ears) feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens intermittently, and when it doesn't happen, the SOS button only flashes red/green once.
Additional Notes:
When I start the Highlander, there is a loud (hurts your ears) feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens intermittently, and when it doesn't happen, the SOS button only flashes red/green once.
Mfg Campaign: 11546411
Recall Date: Sep 25, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Both the right and left constant velocity axels are making noise. The dealer tells us it is under warranty and will be repaired. However, there are no repair parts available and on national back order. The dealer parts department indicates that there have been problems with the 2019 Highlander cv axels, and all replacement parts have been used. My question is how many highlanders have bad cv axels? Is there more of a problem than just a back order. The dealer indicated we could continue to drive the car until it starts to vibrate.
Corrective Action:
Both the right and left constant velocity axels are making noise. The dealer tells us it is under warranty and will be repaired. However, there are no repair parts available and on national back order. The dealer parts department indicates that there have been problems with the 2019 Highlander cv axels, and all replacement parts have been used. My question is how many highlanders have bad cv axels? Is there more of a problem than just a back order. The dealer indicated we could continue to drive the car until it starts to vibrate.
Additional Notes:
Both the right and left constant velocity axels are making noise. The dealer tells us it is under warranty and will be repaired. However, there are no repair parts available and on national back order. The dealer parts department indicates that there have been problems with the 2019 Highlander cv axels, and all replacement parts have been used. My question is how many highlanders have bad cv axels? Is there more of a problem than just a back order. The dealer indicated we could continue to drive the car until it starts to vibrate.
Mfg Campaign: 11545691
Recall Date: Sep 20, 2023
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The interior lights stopped working and the drive side sun visor won’t stay up and the beep never worked when I back up to something to close
Corrective Action:
The interior lights stopped working and the drive side sun visor won’t stay up and the beep never worked when I back up to something to close
Additional Notes:
The interior lights stopped working and the drive side sun visor won’t stay up and the beep never worked when I back up to something to close
Mfg Campaign: 11544670
Recall Date: Sep 15, 2023
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The interior lights stopped working and the drive side sun visor won’t stay up and the beep never worked when I back up to something to close
Corrective Action:
The interior lights stopped working and the drive side sun visor won’t stay up and the beep never worked when I back up to something to close
Additional Notes:
The interior lights stopped working and the drive side sun visor won’t stay up and the beep never worked when I back up to something to close
Mfg Campaign: 11544670
Recall Date: Sep 15, 2023
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The interior lights stopped working and the drive side sun visor won’t stay up and the beep never worked when I back up to something to close
Corrective Action:
The interior lights stopped working and the drive side sun visor won’t stay up and the beep never worked when I back up to something to close
Additional Notes:
The interior lights stopped working and the drive side sun visor won’t stay up and the beep never worked when I back up to something to close
Mfg Campaign: 11544670
Recall Date: Sep 15, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Noise complaint - High pitched feedback screech coming through speaker (potential for hearing damage) that occurs for approximately 5 seconds intermittently upon starting the vehicle. It can happen multiple times in one day or not until a week or two later. We have twice filed a case with Toyota Corporation. The dealer has heard the noise numerous times and upon performing diagnostics has indicated a malfunction with the SOS system- the trial subscription that came with the car expired in January 2023 and the issue began the following month. An on-line search indicates that other owners of the same vehicle are also experiencing this issue.
Corrective Action:
Noise complaint - High pitched feedback screech coming through speaker (potential for hearing damage) that occurs for approximately 5 seconds intermittently upon starting the vehicle. It can happen multiple times in one day or not until a week or two later. We have twice filed a case with Toyota Corporation. The dealer has heard the noise numerous times and upon performing diagnostics has indicated a malfunction with the SOS system- the trial subscription that came with the car expired in January 2023 and the issue began the following month. An on-line search indicates that other owners of the same vehicle are also experiencing this issue.
Additional Notes:
Noise complaint - High pitched feedback screech coming through speaker (potential for hearing damage) that occurs for approximately 5 seconds intermittently upon starting the vehicle. It can happen multiple times in one day or not until a week or two later. We have twice filed a case with Toyota Corporation. The dealer has heard the noise numerous times and upon performing diagnostics has indicated a malfunction with the SOS system- the trial subscription that came with the car expired in January 2023 and the issue began the following month. An on-line search indicates that other owners of the same vehicle are also experiencing this issue.
Mfg Campaign: 11544128
Recall Date: Sep 12, 2023
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Experience "dead zones" in accelerator pedal movement. Experience "no acceleration" with first 1-2 inches of travel from idle position. This is constant and does not vary noticibly with speed. I was driving in an suburban shopping area in York PA with three lanes of travel in each direction. I intended to move from the laft hand lane to the center lane. I indicated my intentions and waited for an opening. I was travelling about 35-40mph. When an opening came along, I steered into the indended lane, but depressing the accelerator to increase my speed, no acceleration occurred. I then panicked and depressed the pedal quicker, and the ensuing acceleration nearly catapaulted me into the semi truck in the center lane ahead of me. I missed the truck by inches. I have had this issue evaluated at Bennett Toyota in Lebanon PA, and the Lancaster Toyota, the dealer who sold me the vehicle in May of 2023, is aware of the issue. Bennett Toyota service department tried to fix the issue by replacing the brake switch. That did not alleviate the problem. I have had several other instances when pulling into traffic when the delayed acceleration caused me issues but no accidents. I believe this issue is related to the selectable "snow" driving function. I think the system is somehow stuck in the "snow" mode at all times. I may have substantiated this today when I experimented with the "snow" function while driving at about 45 mph. When I select the "snow" mode while driving, the accelerator "dead zone" actually gets worse. Bennett Toyota Service response is "it drives like any other Highlander". If that is so - this is truly a huge issue with "drive by wire" tachnology...!!! As a note, at Bennett Toyota I did drive a 2019 Highlander privately owned by the service manager and it did indeed have the dead zone in the acelerator - a fact that the service manager admitted to me verbally. I have read many instances of this issue in chats online.
Corrective Action:
Experience "dead zones" in accelerator pedal movement. Experience "no acceleration" with first 1-2 inches of travel from idle position. This is constant and does not vary noticibly with speed. I was driving in an suburban shopping area in York PA with three lanes of travel in each direction. I intended to move from the laft hand lane to the center lane. I indicated my intentions and waited for an opening. I was travelling about 35-40mph. When an opening came along, I steered into the indended lane, but depressing the accelerator to increase my speed, no acceleration occurred. I then panicked and depressed the pedal quicker, and the ensuing acceleration nearly catapaulted me into the semi truck in the center lane ahead of me. I missed the truck by inches. I have had this issue evaluated at Bennett Toyota in Lebanon PA, and the Lancaster Toyota, the dealer who sold me the vehicle in May of 2023, is aware of the issue. Bennett Toyota service department tried to fix the issue by replacing the brake switch. That did not alleviate the problem. I have had several other instances when pulling into traffic when the delayed acceleration caused me issues but no accidents. I believe this issue is related to the selectable "snow" driving function. I think the system is somehow stuck in the "snow" mode at all times. I may have substantiated this today when I experimented with the "snow" function while driving at about 45 mph. When I select the "snow" mode while driving, the accelerator "dead zone" actually gets worse. Bennett Toyota Service response is "it drives like any other Highlander". If that is so - this is truly a huge issue with "drive by wire" tachnology...!!! As a note, at Bennett Toyota I did drive a 2019 Highlander privately owned by the service manager and it did indeed have the dead zone in the acelerator - a fact that the service manager admitted to me verbally. I have read many instances of this issue in chats online.
Additional Notes:
Experience "dead zones" in accelerator pedal movement. Experience "no acceleration" with first 1-2 inches of travel from idle position. This is constant and does not vary noticibly with speed. I was driving in an suburban shopping area in York PA with three lanes of travel in each direction. I intended to move from the laft hand lane to the center lane. I indicated my intentions and waited for an opening. I was travelling about 35-40mph. When an opening came along, I steered into the indended lane, but depressing the accelerator to increase my speed, no acceleration occurred. I then panicked and depressed the pedal quicker, and the ensuing acceleration nearly catapaulted me into the semi truck in the center lane ahead of me. I missed the truck by inches. I have had this issue evaluated at Bennett Toyota in Lebanon PA, and the Lancaster Toyota, the dealer who sold me the vehicle in May of 2023, is aware of the issue. Bennett Toyota service department tried to fix the issue by replacing the brake switch. That did not alleviate the problem. I have had several other instances when pulling into traffic when the delayed acceleration caused me issues but no accidents. I believe this issue is related to the selectable "snow" driving function. I think the system is somehow stuck in the "snow" mode at all times. I may have substantiated this today when I experimented with the "snow" function while driving at about 45 mph. When I select the "snow" mode while driving, the accelerator "dead zone" actually gets worse. Bennett Toyota Service response is "it drives like any other Highlander". If that is so - this is truly a huge issue with "drive by wire" tachnology...!!! As a note, at Bennett Toyota I did drive a 2019 Highlander privately owned by the service manager and it did indeed have the dead zone in the acelerator - a fact that the service manager admitted to me verbally. I have read many instances of this issue in chats online.
Mfg Campaign: 11543631
Recall Date: Sep 9, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Experience "dead zones" in accelerator pedal movement. Experience "no acceleration" with first 1-2 inches of travel from idle position. This is constant and does not vary noticibly with speed. I was driving in an suburban shopping area in York PA with three lanes of travel in each direction. I intended to move from the laft hand lane to the center lane. I indicated my intentions and waited for an opening. I was travelling about 35-40mph. When an opening came along, I steered into the indended lane, but depressing the accelerator to increase my speed, no acceleration occurred. I then panicked and depressed the pedal quicker, and the ensuing acceleration nearly catapaulted me into the semi truck in the center lane ahead of me. I missed the truck by inches. I have had this issue evaluated at Bennett Toyota in Lebanon PA, and the Lancaster Toyota, the dealer who sold me the vehicle in May of 2023, is aware of the issue. Bennett Toyota service department tried to fix the issue by replacing the brake switch. That did not alleviate the problem. I have had several other instances when pulling into traffic when the delayed acceleration caused me issues but no accidents. I believe this issue is related to the selectable "snow" driving function. I think the system is somehow stuck in the "snow" mode at all times. I may have substantiated this today when I experimented with the "snow" function while driving at about 45 mph. When I select the "snow" mode while driving, the accelerator "dead zone" actually gets worse. Bennett Toyota Service response is "it drives like any other Highlander". If that is so - this is truly a huge issue with "drive by wire" tachnology...!!! As a note, at Bennett Toyota I did drive a 2019 Highlander privately owned by the service manager and it did indeed have the dead zone in the acelerator - a fact that the service manager admitted to me verbally. I have read many instances of this issue in chats online.
Corrective Action:
Experience "dead zones" in accelerator pedal movement. Experience "no acceleration" with first 1-2 inches of travel from idle position. This is constant and does not vary noticibly with speed. I was driving in an suburban shopping area in York PA with three lanes of travel in each direction. I intended to move from the laft hand lane to the center lane. I indicated my intentions and waited for an opening. I was travelling about 35-40mph. When an opening came along, I steered into the indended lane, but depressing the accelerator to increase my speed, no acceleration occurred. I then panicked and depressed the pedal quicker, and the ensuing acceleration nearly catapaulted me into the semi truck in the center lane ahead of me. I missed the truck by inches. I have had this issue evaluated at Bennett Toyota in Lebanon PA, and the Lancaster Toyota, the dealer who sold me the vehicle in May of 2023, is aware of the issue. Bennett Toyota service department tried to fix the issue by replacing the brake switch. That did not alleviate the problem. I have had several other instances when pulling into traffic when the delayed acceleration caused me issues but no accidents. I believe this issue is related to the selectable "snow" driving function. I think the system is somehow stuck in the "snow" mode at all times. I may have substantiated this today when I experimented with the "snow" function while driving at about 45 mph. When I select the "snow" mode while driving, the accelerator "dead zone" actually gets worse. Bennett Toyota Service response is "it drives like any other Highlander". If that is so - this is truly a huge issue with "drive by wire" tachnology...!!! As a note, at Bennett Toyota I did drive a 2019 Highlander privately owned by the service manager and it did indeed have the dead zone in the acelerator - a fact that the service manager admitted to me verbally. I have read many instances of this issue in chats online.
Additional Notes:
Experience "dead zones" in accelerator pedal movement. Experience "no acceleration" with first 1-2 inches of travel from idle position. This is constant and does not vary noticibly with speed. I was driving in an suburban shopping area in York PA with three lanes of travel in each direction. I intended to move from the laft hand lane to the center lane. I indicated my intentions and waited for an opening. I was travelling about 35-40mph. When an opening came along, I steered into the indended lane, but depressing the accelerator to increase my speed, no acceleration occurred. I then panicked and depressed the pedal quicker, and the ensuing acceleration nearly catapaulted me into the semi truck in the center lane ahead of me. I missed the truck by inches. I have had this issue evaluated at Bennett Toyota in Lebanon PA, and the Lancaster Toyota, the dealer who sold me the vehicle in May of 2023, is aware of the issue. Bennett Toyota service department tried to fix the issue by replacing the brake switch. That did not alleviate the problem. I have had several other instances when pulling into traffic when the delayed acceleration caused me issues but no accidents. I believe this issue is related to the selectable "snow" driving function. I think the system is somehow stuck in the "snow" mode at all times. I may have substantiated this today when I experimented with the "snow" function while driving at about 45 mph. When I select the "snow" mode while driving, the accelerator "dead zone" actually gets worse. Bennett Toyota Service response is "it drives like any other Highlander". If that is so - this is truly a huge issue with "drive by wire" tachnology...!!! As a note, at Bennett Toyota I did drive a 2019 Highlander privately owned by the service manager and it did indeed have the dead zone in the acelerator - a fact that the service manager admitted to me verbally. I have read many instances of this issue in chats online.
Mfg Campaign: 11543631
Recall Date: Sep 9, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I start the highlander, there is a loud (hurts your ears) feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens intermittently, and when it doesn't happen the SOS button only flashes red/green once.
Corrective Action:
When I start the highlander, there is a loud (hurts your ears) feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens intermittently, and when it doesn't happen the SOS button only flashes red/green once.
Additional Notes:
When I start the highlander, there is a loud (hurts your ears) feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens intermittently, and when it doesn't happen the SOS button only flashes red/green once.
Mfg Campaign: 11541027
Recall Date: Aug 27, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
2019 Toyota Highlander SE V6 FWD - Transmission failing 106000 miles. Transmission has developed a whining sound while accelerating. Fayetteville AR Toyota dealer initial diagnosis was a loose heat shield and recommended a front end alignment, which was done. Noise continued. Independent transmission shop diagnosis was potentially failing bearing, but most likely transmission beginning to fail. Fayetteville AR Toyota dealer, diagnosis upon return, transmission failing, needing replacement. $7,000+ for parts, 5 week lead time to order. Recommended to not drive vehicle as transmission could fail while driving.
Corrective Action:
2019 Toyota Highlander SE V6 FWD - Transmission failing 106000 miles. Transmission has developed a whining sound while accelerating. Fayetteville AR Toyota dealer initial diagnosis was a loose heat shield and recommended a front end alignment, which was done. Noise continued. Independent transmission shop diagnosis was potentially failing bearing, but most likely transmission beginning to fail. Fayetteville AR Toyota dealer, diagnosis upon return, transmission failing, needing replacement. $7,000+ for parts, 5 week lead time to order. Recommended to not drive vehicle as transmission could fail while driving.
Additional Notes:
2019 Toyota Highlander SE V6 FWD - Transmission failing 106000 miles. Transmission has developed a whining sound while accelerating. Fayetteville AR Toyota dealer initial diagnosis was a loose heat shield and recommended a front end alignment, which was done. Noise continued. Independent transmission shop diagnosis was potentially failing bearing, but most likely transmission beginning to fail. Fayetteville AR Toyota dealer, diagnosis upon return, transmission failing, needing replacement. $7,000+ for parts, 5 week lead time to order. Recommended to not drive vehicle as transmission could fail while driving.
Mfg Campaign: 11541046
Recall Date: Aug 27, 2023
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
Seat belt refused to retract and was pressing on our son's belly 911 was called and notified of the issue, Policeman had to cut off the seat belt for my son's safety Insurance was notified and we were informed that insurance will cover the repair cost but we have a $ 500 deductible Toyota gave us a quote for $ 470.12 plus sales tax 19.29 for a total of $545.73
Corrective Action:
Seat belt refused to retract and was pressing on our son's belly 911 was called and notified of the issue, Policeman had to cut off the seat belt for my son's safety Insurance was notified and we were informed that insurance will cover the repair cost but we have a $ 500 deductible Toyota gave us a quote for $ 470.12 plus sales tax 19.29 for a total of $545.73
Additional Notes:
Seat belt refused to retract and was pressing on our son's belly 911 was called and notified of the issue, Policeman had to cut off the seat belt for my son's safety Insurance was notified and we were informed that insurance will cover the repair cost but we have a $ 500 deductible Toyota gave us a quote for $ 470.12 plus sales tax 19.29 for a total of $545.73
Mfg Campaign: 11539140
Recall Date: Aug 17, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Display screen Brake fluid low. Stop safety. Engine stop to start..
Corrective Action:
Display screen Brake fluid low. Stop safety. Engine stop to start..
Additional Notes:
Display screen Brake fluid low. Stop safety. Engine stop to start..
Mfg Campaign: 11536735
Recall Date: Aug 6, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Display screen Brake fluid low. Stop safety. Engine stop to start..
Corrective Action:
Display screen Brake fluid low. Stop safety. Engine stop to start..
Additional Notes:
Display screen Brake fluid low. Stop safety. Engine stop to start..
Mfg Campaign: 11536735
Recall Date: Aug 6, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was turning into Starbucks at a low speed when the next thing I knew the car jumped forward and hit the car in front of me not one time but three times. I was finally able to get the car stopped but had Damage to both cars. I believe the accelerator was stuck causing the accident. I want to know if there is a recall on the accelerator petal that it would have caused the highlander to do this because to me this was a frightening site to go through.
Corrective Action:
I was turning into Starbucks at a low speed when the next thing I knew the car jumped forward and hit the car in front of me not one time but three times. I was finally able to get the car stopped but had Damage to both cars. I believe the accelerator was stuck causing the accident. I want to know if there is a recall on the accelerator petal that it would have caused the highlander to do this because to me this was a frightening site to go through.
Additional Notes:
I was turning into Starbucks at a low speed when the next thing I knew the car jumped forward and hit the car in front of me not one time but three times. I was finally able to get the car stopped but had Damage to both cars. I believe the accelerator was stuck causing the accident. I want to know if there is a recall on the accelerator petal that it would have caused the highlander to do this because to me this was a frightening site to go through.
Mfg Campaign: 11535273
Recall Date: Jul 29, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury