Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19R1
Recall Date: Mar 27, 2019
Consumer Complaints
436 ComplaintsToyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
My Highlander currently has 91,700 miles. Over the last 60 days, it has developed a high-pitched whine during acceleration under power. The sound starts at about 20 MPH and continues. I presented it to the dealer 30 days ago and they suggested new tires, front and rear brakes and an alignment. Those repairs have all been completed and the noise continues and may have gotten worse. A second diagnostic visit revealed the need for a new transmission at a cost of $11,005. The part number involved is T030510-48601-84. Safe operation of the vehicle is at risk as I could be stranded or worse as I wait for a part that is on back-order. There are no warning lights or check engine lights.
Corrective Action:
My Highlander currently has 91,700 miles. Over the last 60 days, it has developed a high-pitched whine during acceleration under power. The sound starts at about 20 MPH and continues. I presented it to the dealer 30 days ago and they suggested new tires, front and rear brakes and an alignment. Those repairs have all been completed and the noise continues and may have gotten worse. A second diagnostic visit revealed the need for a new transmission at a cost of $11,005. The part number involved is T030510-48601-84. Safe operation of the vehicle is at risk as I could be stranded or worse as I wait for a part that is on back-order. There are no warning lights or check engine lights.
Additional Notes:
My Highlander currently has 91,700 miles. Over the last 60 days, it has developed a high-pitched whine during acceleration under power. The sound starts at about 20 MPH and continues. I presented it to the dealer 30 days ago and they suggested new tires, front and rear brakes and an alignment. Those repairs have all been completed and the noise continues and may have gotten worse. A second diagnostic visit revealed the need for a new transmission at a cost of $11,005. The part number involved is T030510-48601-84. Safe operation of the vehicle is at risk as I could be stranded or worse as I wait for a part that is on back-order. There are no warning lights or check engine lights.
Mfg Campaign: 11580767
Recall Date: Apr 2, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a sporadic high pitch screeching beep when I start my car. It started about 3 months ago. It is so LOUD and glad I don’t have little kids or older adults I have to transport. I have noticed my SOS consistently blinks green and red.
Corrective Action:
I have a sporadic high pitch screeching beep when I start my car. It started about 3 months ago. It is so LOUD and glad I don’t have little kids or older adults I have to transport. I have noticed my SOS consistently blinks green and red.
Additional Notes:
I have a sporadic high pitch screeching beep when I start my car. It started about 3 months ago. It is so LOUD and glad I don’t have little kids or older adults I have to transport. I have noticed my SOS consistently blinks green and red.
Mfg Campaign: 11579038
Recall Date: Mar 23, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a sporadic high pitch screeching beep when I start my car. It started about 3 months ago. It is so LOUD and glad I don’t have little kids or older adults I have to transport. I have noticed my SOS consistently blinks green and red.
Corrective Action:
I have a sporadic high pitch screeching beep when I start my car. It started about 3 months ago. It is so LOUD and glad I don’t have little kids or older adults I have to transport. I have noticed my SOS consistently blinks green and red.
Additional Notes:
I have a sporadic high pitch screeching beep when I start my car. It started about 3 months ago. It is so LOUD and glad I don’t have little kids or older adults I have to transport. I have noticed my SOS consistently blinks green and red.
Mfg Campaign: 11579038
Recall Date: Mar 23, 2024
Toyota Motor Corporation
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Goodyear Reliant All-Season 245/60R18 105V All-Season Tire [XXX] going to Orlando, FL on [XXX]. Speed about 72MPH. A bunch of motorcycles were passing us and thought sudden sound was their engines. Car begin to shake hard to control. Pulled over side and saw side wall had separated from main body of tire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Goodyear Reliant All-Season 245/60R18 105V All-Season Tire [XXX] going to Orlando, FL on [XXX]. Speed about 72MPH. A bunch of motorcycles were passing us and thought sudden sound was their engines. Car begin to shake hard to control. Pulled over side and saw side wall had separated from main body of tire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Goodyear Reliant All-Season 245/60R18 105V All-Season Tire [XXX] going to Orlando, FL on [XXX]. Speed about 72MPH. A bunch of motorcycles were passing us and thought sudden sound was their engines. Car begin to shake hard to control. Pulled over side and saw side wall had separated from main body of tire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11578204
Recall Date: Mar 19, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a painful ear screech sound from speakers when starting car. Sometimes it happens multiple times a day and sometimes I can go a few days without it happening when I start my car.
Corrective Action:
There is a painful ear screech sound from speakers when starting car. Sometimes it happens multiple times a day and sometimes I can go a few days without it happening when I start my car.
Additional Notes:
There is a painful ear screech sound from speakers when starting car. Sometimes it happens multiple times a day and sometimes I can go a few days without it happening when I start my car.
Mfg Campaign: 11577866
Recall Date: Mar 17, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
In driving my vehicle the RPM stayed high I took it into the Toyota dealer in Albany Ga and was told that the transmission was stuck in 3rd gear and the transmission needed to be replaced. My vehicle currently has 66k mikes on it so it is not covered by a warranty. I read where the 2018 Highlander had reported issues with their transmissions. I checked to see if one of the 2018 transmissions were put in my 2019 model and all I was told was there was not a recall on my vehicle. Yet if I were to order a new transmission through Toyota they told me they are on back order for anywhere of two weeks to two months. Sounds like they are having issues if they have none in stock.
Corrective Action:
In driving my vehicle the RPM stayed high I took it into the Toyota dealer in Albany Ga and was told that the transmission was stuck in 3rd gear and the transmission needed to be replaced. My vehicle currently has 66k mikes on it so it is not covered by a warranty. I read where the 2018 Highlander had reported issues with their transmissions. I checked to see if one of the 2018 transmissions were put in my 2019 model and all I was told was there was not a recall on my vehicle. Yet if I were to order a new transmission through Toyota they told me they are on back order for anywhere of two weeks to two months. Sounds like they are having issues if they have none in stock.
Additional Notes:
In driving my vehicle the RPM stayed high I took it into the Toyota dealer in Albany Ga and was told that the transmission was stuck in 3rd gear and the transmission needed to be replaced. My vehicle currently has 66k mikes on it so it is not covered by a warranty. I read where the 2018 Highlander had reported issues with their transmissions. I checked to see if one of the 2018 transmissions were put in my 2019 model and all I was told was there was not a recall on my vehicle. Yet if I were to order a new transmission through Toyota they told me they are on back order for anywhere of two weeks to two months. Sounds like they are having issues if they have none in stock.
Mfg Campaign: 11574933
Recall Date: Mar 1, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A reoccurring noise comes from the passenger side of the vehicle every time I drive. It sounds like a short in a wire or maybe a loose wire. I can’t decide if it’s coming from the passenger door or the passenger seat. It is not affected by turning the radio volume up or down or even off. I do think though that I have noticed that the noise does NOT occur if a passenger is sitting in the passenger seat. I don’t have a passenger often enough for me to say the noise NEVER happens if a passenger is in the passenger seat. I have a video of the noise but this website doesn’t allow the video to upload.
Corrective Action:
A reoccurring noise comes from the passenger side of the vehicle every time I drive. It sounds like a short in a wire or maybe a loose wire. I can’t decide if it’s coming from the passenger door or the passenger seat. It is not affected by turning the radio volume up or down or even off. I do think though that I have noticed that the noise does NOT occur if a passenger is sitting in the passenger seat. I don’t have a passenger often enough for me to say the noise NEVER happens if a passenger is in the passenger seat. I have a video of the noise but this website doesn’t allow the video to upload.
Additional Notes:
A reoccurring noise comes from the passenger side of the vehicle every time I drive. It sounds like a short in a wire or maybe a loose wire. I can’t decide if it’s coming from the passenger door or the passenger seat. It is not affected by turning the radio volume up or down or even off. I do think though that I have noticed that the noise does NOT occur if a passenger is sitting in the passenger seat. I don’t have a passenger often enough for me to say the noise NEVER happens if a passenger is in the passenger seat. I have a video of the noise but this website doesn’t allow the video to upload.
Mfg Campaign: 11573488
Recall Date: Feb 22, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a loud, ear splitting sound that occurs at start up. It doesn’t happen every time but has happened multiple times since I’ve owned the car for 1 year. It is very loud—like a shrill feedback noise from a microphone.
Corrective Action:
There is a loud, ear splitting sound that occurs at start up. It doesn’t happen every time but has happened multiple times since I’ve owned the car for 1 year. It is very loud—like a shrill feedback noise from a microphone.
Additional Notes:
There is a loud, ear splitting sound that occurs at start up. It doesn’t happen every time but has happened multiple times since I’ve owned the car for 1 year. It is very loud—like a shrill feedback noise from a microphone.
Mfg Campaign: 11573489
Recall Date: Feb 22, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Poser steering failed momentarily. I was at the drive-thru window of CVS and was afraid my mirror would hit the pole when I pulled forward. I tried to turn while backing up slowly from a full stop. The car momentarily resisted my attempt to turn the wheel. There was no safety risk at the time. I have not had the problem investigated. The problem quickly corrected (within 2 seconds(?), o I did not notice or look for any warning lamp or message. I have read of steering failure on highways in the 2019 Highlander and am concerned that this is a harbinger.
Corrective Action:
Poser steering failed momentarily. I was at the drive-thru window of CVS and was afraid my mirror would hit the pole when I pulled forward. I tried to turn while backing up slowly from a full stop. The car momentarily resisted my attempt to turn the wheel. There was no safety risk at the time. I have not had the problem investigated. The problem quickly corrected (within 2 seconds(?), o I did not notice or look for any warning lamp or message. I have read of steering failure on highways in the 2019 Highlander and am concerned that this is a harbinger.
Additional Notes:
Poser steering failed momentarily. I was at the drive-thru window of CVS and was afraid my mirror would hit the pole when I pulled forward. I tried to turn while backing up slowly from a full stop. The car momentarily resisted my attempt to turn the wheel. There was no safety risk at the time. I have not had the problem investigated. The problem quickly corrected (within 2 seconds(?), o I did not notice or look for any warning lamp or message. I have read of steering failure on highways in the 2019 Highlander and am concerned that this is a harbinger.
Mfg Campaign: 11571966
Recall Date: Feb 14, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The engine can be turned off while the shift (automatic) lever is not in Park. If the driver does not realize the failure to put the lever in Park, the car can roll freely. My car is available for inspection, but I was given to believe by Toyota service that this is a standard feature on all 2019 Highlanders. Safety is continually at risk because the car can roll and cause injury to an exiting passenger, another car, or a pedestrian. The car has not been inspected for this since Toyota does not believe this is a problem. There is a warning lamp triangle ! but no sound. The message says "Shift to P before exiting vehicle" . While proper parking is my responsibility, I have not seen the in any other type of vehicle in which I have ridden or driven, Honda, GMC, Chevrolet, Dodge Aspen--all owned and driven by me. This is an ongoing "condition", not an "incident".
Corrective Action:
The engine can be turned off while the shift (automatic) lever is not in Park. If the driver does not realize the failure to put the lever in Park, the car can roll freely. My car is available for inspection, but I was given to believe by Toyota service that this is a standard feature on all 2019 Highlanders. Safety is continually at risk because the car can roll and cause injury to an exiting passenger, another car, or a pedestrian. The car has not been inspected for this since Toyota does not believe this is a problem. There is a warning lamp triangle ! but no sound. The message says "Shift to P before exiting vehicle" . While proper parking is my responsibility, I have not seen the in any other type of vehicle in which I have ridden or driven, Honda, GMC, Chevrolet, Dodge Aspen--all owned and driven by me. This is an ongoing "condition", not an "incident".
Additional Notes:
The engine can be turned off while the shift (automatic) lever is not in Park. If the driver does not realize the failure to put the lever in Park, the car can roll freely. My car is available for inspection, but I was given to believe by Toyota service that this is a standard feature on all 2019 Highlanders. Safety is continually at risk because the car can roll and cause injury to an exiting passenger, another car, or a pedestrian. The car has not been inspected for this since Toyota does not believe this is a problem. There is a warning lamp triangle ! but no sound. The message says "Shift to P before exiting vehicle" . While proper parking is my responsibility, I have not seen the in any other type of vehicle in which I have ridden or driven, Honda, GMC, Chevrolet, Dodge Aspen--all owned and driven by me. This is an ongoing "condition", not an "incident".
Mfg Campaign: 11571969
Recall Date: Feb 14, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was using the adaptive cruise control on I-68 in Western Maryland. I was in the fast lane (on the far left of three uphill lanes). A dump truck was in the center lane going well below the speed limit. The road curved to the left at the point where I got up to the dump truck. There was no one in front of me in my outside lane. My car sensed the presence and speed of the dump truck and slowed me abruptly. There was considerable risk to me and to the driver of a white pick-up truck that was behind me, and who was also driving at passing speed. We were both going approximately 75 mph when my car slowed--a slowing that does not display brake lights. The cruise control has not been inspected. It is the default setting on ignition. I routinely disable it, opting for regular cruise, each time I use it, but the potential is always there for me and for other owners. If there was any sort of warning (I don't remember) it would have been inadequate to prevent an accident. The alertness of the pick-up truck driver saved us both a collision.
Corrective Action:
I was using the adaptive cruise control on I-68 in Western Maryland. I was in the fast lane (on the far left of three uphill lanes). A dump truck was in the center lane going well below the speed limit. The road curved to the left at the point where I got up to the dump truck. There was no one in front of me in my outside lane. My car sensed the presence and speed of the dump truck and slowed me abruptly. There was considerable risk to me and to the driver of a white pick-up truck that was behind me, and who was also driving at passing speed. We were both going approximately 75 mph when my car slowed--a slowing that does not display brake lights. The cruise control has not been inspected. It is the default setting on ignition. I routinely disable it, opting for regular cruise, each time I use it, but the potential is always there for me and for other owners. If there was any sort of warning (I don't remember) it would have been inadequate to prevent an accident. The alertness of the pick-up truck driver saved us both a collision.
Additional Notes:
I was using the adaptive cruise control on I-68 in Western Maryland. I was in the fast lane (on the far left of three uphill lanes). A dump truck was in the center lane going well below the speed limit. The road curved to the left at the point where I got up to the dump truck. There was no one in front of me in my outside lane. My car sensed the presence and speed of the dump truck and slowed me abruptly. There was considerable risk to me and to the driver of a white pick-up truck that was behind me, and who was also driving at passing speed. We were both going approximately 75 mph when my car slowed--a slowing that does not display brake lights. The cruise control has not been inspected. It is the default setting on ignition. I routinely disable it, opting for regular cruise, each time I use it, but the potential is always there for me and for other owners. If there was any sort of warning (I don't remember) it would have been inadequate to prevent an accident. The alertness of the pick-up truck driver saved us both a collision.
Mfg Campaign: 11571972
Recall Date: Feb 14, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Took the vehicle twice to Toyota to check on console vibration originating from possible drivetrain (normally in cold weather). This was done under extended warranty. Also had transmission fluid replaced. Service department noticed fluid low even though there was no transmission leak. Service department couldn't duplicate issue but failed to attempt start of vehicle in early mornings as requested. About 10K miles after last attempt to get issue fixed, the transmission failed with no caution, no warning and no error codes. Symptoms included little to zero acceleration from a dead stop and inability to accelerate to higher speeds when necessary (main safety issue). Eventually, vehicle was not able to accelerate. This vehicle does have the 8-speed AT Transmission that lawsuits are being filed against.
Corrective Action:
Took the vehicle twice to Toyota to check on console vibration originating from possible drivetrain (normally in cold weather). This was done under extended warranty. Also had transmission fluid replaced. Service department noticed fluid low even though there was no transmission leak. Service department couldn't duplicate issue but failed to attempt start of vehicle in early mornings as requested. About 10K miles after last attempt to get issue fixed, the transmission failed with no caution, no warning and no error codes. Symptoms included little to zero acceleration from a dead stop and inability to accelerate to higher speeds when necessary (main safety issue). Eventually, vehicle was not able to accelerate. This vehicle does have the 8-speed AT Transmission that lawsuits are being filed against.
Additional Notes:
Took the vehicle twice to Toyota to check on console vibration originating from possible drivetrain (normally in cold weather). This was done under extended warranty. Also had transmission fluid replaced. Service department noticed fluid low even though there was no transmission leak. Service department couldn't duplicate issue but failed to attempt start of vehicle in early mornings as requested. About 10K miles after last attempt to get issue fixed, the transmission failed with no caution, no warning and no error codes. Symptoms included little to zero acceleration from a dead stop and inability to accelerate to higher speeds when necessary (main safety issue). Eventually, vehicle was not able to accelerate. This vehicle does have the 8-speed AT Transmission that lawsuits are being filed against.
Mfg Campaign: 11570644
Recall Date: Feb 7, 2024
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
lost power 3 times - each time making a left hand turn at low speed -Nov.23 2023 -- Dec. 20 2023 & Jan, 30 2024 Groove Toyota checked vehicle out on Dec.21 2023 couldn't find problem - took it to Groove Toyota again on Jan. 31 2024 - told to make another appointment to allow full day of testing - safety concern for family and other traffic - no warning prior to loss of power
Corrective Action:
lost power 3 times - each time making a left hand turn at low speed -Nov.23 2023 -- Dec. 20 2023 & Jan, 30 2024 Groove Toyota checked vehicle out on Dec.21 2023 couldn't find problem - took it to Groove Toyota again on Jan. 31 2024 - told to make another appointment to allow full day of testing - safety concern for family and other traffic - no warning prior to loss of power
Additional Notes:
lost power 3 times - each time making a left hand turn at low speed -Nov.23 2023 -- Dec. 20 2023 & Jan, 30 2024 Groove Toyota checked vehicle out on Dec.21 2023 couldn't find problem - took it to Groove Toyota again on Jan. 31 2024 - told to make another appointment to allow full day of testing - safety concern for family and other traffic - no warning prior to loss of power
Mfg Campaign: 11569087
Recall Date: Jan 31, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The SOS system is malfunctioning and causing an earsplitting screech on the 2019 Toyota Highlander Platinum. This occurs around every third time when the car starts and is damaging my hearing and my kids' hearing. This is well documented on the Toyota Nation forum and Reddit. Toyotanation: [XXX] : [XXX] Here is a video of it occurring on someone else's vehicle: [XXX] "Toyota service technician at our local dealership heard the loud sound when servicing the vehicle. They talked to Toyota and they said: "TAS agent stated there has been multiple cases of the DCM causing this concern, and the repair is to replace the DCM or disable it." Toyota is charging consumers for this factory defect. Please make Toyota address this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The SOS system is malfunctioning and causing an earsplitting screech on the 2019 Toyota Highlander Platinum. This occurs around every third time when the car starts and is damaging my hearing and my kids' hearing. This is well documented on the Toyota Nation forum and Reddit. Toyotanation: [XXX] : [XXX] Here is a video of it occurring on someone else's vehicle: [XXX] "Toyota service technician at our local dealership heard the loud sound when servicing the vehicle. They talked to Toyota and they said: "TAS agent stated there has been multiple cases of the DCM causing this concern, and the repair is to replace the DCM or disable it." Toyota is charging consumers for this factory defect. Please make Toyota address this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The SOS system is malfunctioning and causing an earsplitting screech on the 2019 Toyota Highlander Platinum. This occurs around every third time when the car starts and is damaging my hearing and my kids' hearing. This is well documented on the Toyota Nation forum and Reddit. Toyotanation: [XXX] : [XXX] Here is a video of it occurring on someone else's vehicle: [XXX] "Toyota service technician at our local dealership heard the loud sound when servicing the vehicle. They talked to Toyota and they said: "TAS agent stated there has been multiple cases of the DCM causing this concern, and the repair is to replace the DCM or disable it." Toyota is charging consumers for this factory defect. Please make Toyota address this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11568192
Recall Date: Jan 27, 2024
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving on 495 N Beltway car started stalling and then suddenly stopped accelerating/decelerating while engine was running. Almost was rear ended by fast moving traffic. Carefully glided to the shoulder and called Tow Tuck Incident on 12/18/2023
Corrective Action:
Driving on 495 N Beltway car started stalling and then suddenly stopped accelerating/decelerating while engine was running. Almost was rear ended by fast moving traffic. Carefully glided to the shoulder and called Tow Tuck Incident on 12/18/2023
Additional Notes:
Driving on 495 N Beltway car started stalling and then suddenly stopped accelerating/decelerating while engine was running. Almost was rear ended by fast moving traffic. Carefully glided to the shoulder and called Tow Tuck Incident on 12/18/2023
Mfg Campaign: 11561541
Recall Date: Dec 22, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I start the Highlander, there is a loud (hurts your ears) feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens intermittently, and when it doesn't happen the SOS button only flashes once.
Corrective Action:
When I start the Highlander, there is a loud (hurts your ears) feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens intermittently, and when it doesn't happen the SOS button only flashes once.
Additional Notes:
When I start the Highlander, there is a loud (hurts your ears) feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens intermittently, and when it doesn't happen the SOS button only flashes once.
Mfg Campaign: 11560619
Recall Date: Dec 18, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We believe the problem is in the SOS system. This is an intermittent problem that occurs about every 5 to 15 starts. At start-up, an ear piercing scream/screech comes from somewhere in the front speakers and lasts about 2 to 5 seconds. At times the scream is so loud that it leaves a ringing in your ears. We are very concerned about our grandkids riding in this vehicle. This problem needs to be addressed, it’s not going away and it’s making it different to drive.
Corrective Action:
We believe the problem is in the SOS system. This is an intermittent problem that occurs about every 5 to 15 starts. At start-up, an ear piercing scream/screech comes from somewhere in the front speakers and lasts about 2 to 5 seconds. At times the scream is so loud that it leaves a ringing in your ears. We are very concerned about our grandkids riding in this vehicle. This problem needs to be addressed, it’s not going away and it’s making it different to drive.
Additional Notes:
We believe the problem is in the SOS system. This is an intermittent problem that occurs about every 5 to 15 starts. At start-up, an ear piercing scream/screech comes from somewhere in the front speakers and lasts about 2 to 5 seconds. At times the scream is so loud that it leaves a ringing in your ears. We are very concerned about our grandkids riding in this vehicle. This problem needs to be addressed, it’s not going away and it’s making it different to drive.
Mfg Campaign: 11560276
Recall Date: Dec 15, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I start my 2019 Highlander there is a loud screech that startles you and makes you jump out of your seat. It’s a very loud feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens very often but intermittently, and when it doesn't happen the SOS button only flashes red/green once. This happened after the SOS trial service had expired. I called the SOS service and they told us to talk to the dealership. There needs to be a recall of the SOS module or whatever is causing this.
Corrective Action:
When I start my 2019 Highlander there is a loud screech that startles you and makes you jump out of your seat. It’s a very loud feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens very often but intermittently, and when it doesn't happen the SOS button only flashes red/green once. This happened after the SOS trial service had expired. I called the SOS service and they told us to talk to the dealership. There needs to be a recall of the SOS module or whatever is causing this.
Additional Notes:
When I start my 2019 Highlander there is a loud screech that startles you and makes you jump out of your seat. It’s a very loud feedback noise through the speakers, and the red and green lights near the SOS button flash multiple times. This happens very often but intermittently, and when it doesn't happen the SOS button only flashes red/green once. This happened after the SOS trial service had expired. I called the SOS service and they told us to talk to the dealership. There needs to be a recall of the SOS module or whatever is causing this.
Mfg Campaign: 11557349
Recall Date: Nov 28, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
November 7, 2023: While driving across the California desert at 70 miles an hour, temperature was 71°, and freeway traffic was light, without any other outside influences, the sun roof spontaneously exploded, blowing outward, as though someone had put an explosive between the glass and interior of the vehicle. it sounded like a shotgun blast. I pulled over and examined the vehicle; the remaining glass in the sunroof was blown out, arched above the roof of the vehicle, with a spray of shattered glass inside and on the roof of the car. There were no vehicles around me, no impact, and I’m returning home, I reviewed my dash cam looking for other signs (like a bird crashing into the roof). There was nothing. Upon searching this mystery, I found that many others have experienced the same thing. The car is now at the dealership. The car is well cared for, and the roof/glass, prior to the explosion, was undamaged.
Corrective Action:
November 7, 2023: While driving across the California desert at 70 miles an hour, temperature was 71°, and freeway traffic was light, without any other outside influences, the sun roof spontaneously exploded, blowing outward, as though someone had put an explosive between the glass and interior of the vehicle. it sounded like a shotgun blast. I pulled over and examined the vehicle; the remaining glass in the sunroof was blown out, arched above the roof of the vehicle, with a spray of shattered glass inside and on the roof of the car. There were no vehicles around me, no impact, and I’m returning home, I reviewed my dash cam looking for other signs (like a bird crashing into the roof). There was nothing. Upon searching this mystery, I found that many others have experienced the same thing. The car is now at the dealership. The car is well cared for, and the roof/glass, prior to the explosion, was undamaged.
Additional Notes:
November 7, 2023: While driving across the California desert at 70 miles an hour, temperature was 71°, and freeway traffic was light, without any other outside influences, the sun roof spontaneously exploded, blowing outward, as though someone had put an explosive between the glass and interior of the vehicle. it sounded like a shotgun blast. I pulled over and examined the vehicle; the remaining glass in the sunroof was blown out, arched above the roof of the vehicle, with a spray of shattered glass inside and on the roof of the car. There were no vehicles around me, no impact, and I’m returning home, I reviewed my dash cam looking for other signs (like a bird crashing into the roof). There was nothing. Upon searching this mystery, I found that many others have experienced the same thing. The car is now at the dealership. The car is well cared for, and the roof/glass, prior to the explosion, was undamaged.
Mfg Campaign: 11554192
Recall Date: Nov 8, 2023
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The front bumper keeps popping out. I’ve returned it to the dealer 3 times, who says a clip has to be replaced. However, it’s not covered under the extended warranty and they will just replace it. The dealer told me to just push it back in when it pops out. It will push back in place, but it will not stay in place. It has not been damaged.
Corrective Action:
The front bumper keeps popping out. I’ve returned it to the dealer 3 times, who says a clip has to be replaced. However, it’s not covered under the extended warranty and they will just replace it. The dealer told me to just push it back in when it pops out. It will push back in place, but it will not stay in place. It has not been damaged.
Additional Notes:
The front bumper keeps popping out. I’ve returned it to the dealer 3 times, who says a clip has to be replaced. However, it’s not covered under the extended warranty and they will just replace it. The dealer told me to just push it back in when it pops out. It will push back in place, but it will not stay in place. It has not been damaged.
Mfg Campaign: 11552421
Recall Date: Oct 28, 2023
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Valencia, CA • 36 yrs
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