Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24TA14, 24LA08
Recall Date: Dec 5, 2024
Consumer Complaints
144 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes failed to respond wheels locked and steering shut down
Corrective Action:
Brakes failed to respond wheels locked and steering shut down
Additional Notes:
Brakes failed to respond wheels locked and steering shut down
Mfg Campaign: 11677533
Recall Date: Jul 31, 2025
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
Brakes failed to respond wheels locked and steering shut down
Corrective Action:
Brakes failed to respond wheels locked and steering shut down
Additional Notes:
Brakes failed to respond wheels locked and steering shut down
Mfg Campaign: 11677533
Recall Date: Jul 31, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Brakes failed to respond wheels locked and steering shut down
Corrective Action:
Brakes failed to respond wheels locked and steering shut down
Additional Notes:
Brakes failed to respond wheels locked and steering shut down
Mfg Campaign: 11677533
Recall Date: Jul 31, 2025
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The hood of the vehicle vibrates excessively, especially at high speeds. I have reported this issue since the day of purchase and have taken the vehicle to the dealership four times without a resolution. This situation poses a significant safety risk to me and my family, as I believe the hood could open and cause a serious accident. I request an official inspection and resolution regarding this matter. Please advise on how to proceed with a possible warranty claim or further investigation.
Corrective Action:
The hood of the vehicle vibrates excessively, especially at high speeds. I have reported this issue since the day of purchase and have taken the vehicle to the dealership four times without a resolution. This situation poses a significant safety risk to me and my family, as I believe the hood could open and cause a serious accident. I request an official inspection and resolution regarding this matter. Please advise on how to proceed with a possible warranty claim or further investigation.
Additional Notes:
The hood of the vehicle vibrates excessively, especially at high speeds. I have reported this issue since the day of purchase and have taken the vehicle to the dealership four times without a resolution. This situation poses a significant safety risk to me and my family, as I believe the hood could open and cause a serious accident. I request an official inspection and resolution regarding this matter. Please advise on how to proceed with a possible warranty claim or further investigation.
Mfg Campaign: 11677289
Recall Date: Jul 30, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Vehicle has stopped in the middle of the road 3 times so far each time I’m getting a message: Engine stopped Steering Power low
Corrective Action:
Vehicle has stopped in the middle of the road 3 times so far each time I’m getting a message: Engine stopped Steering Power low
Additional Notes:
Vehicle has stopped in the middle of the road 3 times so far each time I’m getting a message: Engine stopped Steering Power low
Mfg Campaign: 11677065
Recall Date: Jul 29, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a brand-new 2024 Toyota RAV4 on November 18, 2023. Since early ownership, the Apple CarPlay/Bluetooth system has been defective. The system repeatedly disconnects, powercycles, and will not reconnect unless I pull over and restart the car, creating a serious safety hazard when I rely on navigation and hands-free features. I have taken my car to the dealership six times under warranty, leaving it for full days, providing photos, videos, and documentation (dates, times, temperatures) as requested. Toyota’s technical representative confirmed in 2023 that this is a known wiring issue affecting the radio WiFi/bluetooth system and said I “just have to wait for an update.” Toyota has admitted the defect but refuses to replace the radio, rewire the vehicle, or provide a 2025 model (which has the updated system). I was told multiple times the delay is due to “FCC approval for the software update,” which is misleading — only hardware needs FCC approval. Toyota’s Bend representative assured me my warranty will apply once the update arrives, but with 10,000 miles left, there is still no fix. This issue is widespread and a clear safety concern because drivers cannot reliably use navigation or hands-free features, forcing unsafe phone use or emergency stops. Toyota is not taking ownership, and this should fall under Lemon Law protections. I request NHTSA investigate this defect in 2024 RAV4s, as the 2025 models already have the corrected hardware/software, leaving earlier owners with unresolved, unsafe systems.
Corrective Action:
I purchased a brand-new 2024 Toyota RAV4 on November 18, 2023. Since early ownership, the Apple CarPlay/Bluetooth system has been defective. The system repeatedly disconnects, powercycles, and will not reconnect unless I pull over and restart the car, creating a serious safety hazard when I rely on navigation and hands-free features. I have taken my car to the dealership six times under warranty, leaving it for full days, providing photos, videos, and documentation (dates, times, temperatures) as requested. Toyota’s technical representative confirmed in 2023 that this is a known wiring issue affecting the radio WiFi/bluetooth system and said I “just have to wait for an update.” Toyota has admitted the defect but refuses to replace the radio, rewire the vehicle, or provide a 2025 model (which has the updated system). I was told multiple times the delay is due to “FCC approval for the software update,” which is misleading — only hardware needs FCC approval. Toyota’s Bend representative assured me my warranty will apply once the update arrives, but with 10,000 miles left, there is still no fix. This issue is widespread and a clear safety concern because drivers cannot reliably use navigation or hands-free features, forcing unsafe phone use or emergency stops. Toyota is not taking ownership, and this should fall under Lemon Law protections. I request NHTSA investigate this defect in 2024 RAV4s, as the 2025 models already have the corrected hardware/software, leaving earlier owners with unresolved, unsafe systems.
Additional Notes:
I purchased a brand-new 2024 Toyota RAV4 on November 18, 2023. Since early ownership, the Apple CarPlay/Bluetooth system has been defective. The system repeatedly disconnects, powercycles, and will not reconnect unless I pull over and restart the car, creating a serious safety hazard when I rely on navigation and hands-free features. I have taken my car to the dealership six times under warranty, leaving it for full days, providing photos, videos, and documentation (dates, times, temperatures) as requested. Toyota’s technical representative confirmed in 2023 that this is a known wiring issue affecting the radio WiFi/bluetooth system and said I “just have to wait for an update.” Toyota has admitted the defect but refuses to replace the radio, rewire the vehicle, or provide a 2025 model (which has the updated system). I was told multiple times the delay is due to “FCC approval for the software update,” which is misleading — only hardware needs FCC approval. Toyota’s Bend representative assured me my warranty will apply once the update arrives, but with 10,000 miles left, there is still no fix. This issue is widespread and a clear safety concern because drivers cannot reliably use navigation or hands-free features, forcing unsafe phone use or emergency stops. Toyota is not taking ownership, and this should fall under Lemon Law protections. I request NHTSA investigate this defect in 2024 RAV4s, as the 2025 models already have the corrected hardware/software, leaving earlier owners with unresolved, unsafe systems.
Mfg Campaign: 11674778
Recall Date: Jul 19, 2025
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Small stone hit front windshield exactly in middle where window wiper sensor attaches and windshield split down the middle in two. Something is defective with these windshields. This is NOT normal to completely split like this.
Corrective Action:
Small stone hit front windshield exactly in middle where window wiper sensor attaches and windshield split down the middle in two. Something is defective with these windshields. This is NOT normal to completely split like this.
Additional Notes:
Small stone hit front windshield exactly in middle where window wiper sensor attaches and windshield split down the middle in two. Something is defective with these windshields. This is NOT normal to completely split like this.
Mfg Campaign: 11673203
Recall Date: Jul 13, 2025
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Car is one year old, 13k miles and is having transmission issues, most likely related to e-CVT system. When braking you can hear grinding sounds from under the middle of the car. Acceleration is sluggish going up hills and engine seems to slip or race going down hills. Car is being taken to dealer Tuesday July 15 for diagnostics. No warning lights appeared on dash and no alerts on my mobile app. Internet search shows other RAV4 AWD Hybrids are experiencing the same issues.
Corrective Action:
Car is one year old, 13k miles and is having transmission issues, most likely related to e-CVT system. When braking you can hear grinding sounds from under the middle of the car. Acceleration is sluggish going up hills and engine seems to slip or race going down hills. Car is being taken to dealer Tuesday July 15 for diagnostics. No warning lights appeared on dash and no alerts on my mobile app. Internet search shows other RAV4 AWD Hybrids are experiencing the same issues.
Additional Notes:
Car is one year old, 13k miles and is having transmission issues, most likely related to e-CVT system. When braking you can hear grinding sounds from under the middle of the car. Acceleration is sluggish going up hills and engine seems to slip or race going down hills. Car is being taken to dealer Tuesday July 15 for diagnostics. No warning lights appeared on dash and no alerts on my mobile app. Internet search shows other RAV4 AWD Hybrids are experiencing the same issues.
Mfg Campaign: 11672851
Recall Date: Jul 11, 2025
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Wipers turn on by them self, the radio shuts down on its own and then comes back on
Corrective Action:
Wipers turn on by them self, the radio shuts down on its own and then comes back on
Additional Notes:
Wipers turn on by them self, the radio shuts down on its own and then comes back on
Mfg Campaign: 11669891
Recall Date: Jun 28, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Wipers turn on by them self, the radio shuts down on its own and then comes back on
Corrective Action:
Wipers turn on by them self, the radio shuts down on its own and then comes back on
Additional Notes:
Wipers turn on by them self, the radio shuts down on its own and then comes back on
Mfg Campaign: 11669891
Recall Date: Jun 28, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
THE CAR WENT OFF THE ROAD AND INTO TREES TOTALING THE VEHICLE - AIRBAGS DID NOT DEPLOY.
Corrective Action:
THE CAR WENT OFF THE ROAD AND INTO TREES TOTALING THE VEHICLE - AIRBAGS DID NOT DEPLOY.
Additional Notes:
THE CAR WENT OFF THE ROAD AND INTO TREES TOTALING THE VEHICLE - AIRBAGS DID NOT DEPLOY.
Mfg Campaign: 11669218
Recall Date: Jun 25, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
At the beginning of April, 2025, Toyota began sending unrequested solicitations to subscribe to its “connected services” to the multimedia display in the center of the dashboard of the RAV4. Those solicitations take over the entire screen and prevent any other use of the display until the driver takes affirmative steps to dismiss the solicitation. They also interrupt the connection between an iPhone and the display, which requires the driver to completely reset the connection between the iPhone and the display. It can take up to five or six separate steps to click through additional screens, in different locations on each screen, before the display returns to its original state. This is particularly dangerous when the prior use of the display was for navigation, as the map cannot be returned to without going through those screens and presses. The steps required to remove these unwanted solicitations create a materially dangerous likelihood of distracted driving. I have never at any time given Toyota permission to send me these unwanted and intrusive electronic message solicitations, and I have explicitly revoked any and all such permissions which Toyota might claim were created by my purchase and.or operation of the vehicle. I request that an inquiry be opened and that the inquiry determine that Toyota's forced interruption of the operation of a vehicle such as my RAV4 is a safety defect and that Toyota be ordered to discontinue its dangerous practice.
Corrective Action:
At the beginning of April, 2025, Toyota began sending unrequested solicitations to subscribe to its “connected services” to the multimedia display in the center of the dashboard of the RAV4. Those solicitations take over the entire screen and prevent any other use of the display until the driver takes affirmative steps to dismiss the solicitation. They also interrupt the connection between an iPhone and the display, which requires the driver to completely reset the connection between the iPhone and the display. It can take up to five or six separate steps to click through additional screens, in different locations on each screen, before the display returns to its original state. This is particularly dangerous when the prior use of the display was for navigation, as the map cannot be returned to without going through those screens and presses. The steps required to remove these unwanted solicitations create a materially dangerous likelihood of distracted driving. I have never at any time given Toyota permission to send me these unwanted and intrusive electronic message solicitations, and I have explicitly revoked any and all such permissions which Toyota might claim were created by my purchase and.or operation of the vehicle. I request that an inquiry be opened and that the inquiry determine that Toyota's forced interruption of the operation of a vehicle such as my RAV4 is a safety defect and that Toyota be ordered to discontinue its dangerous practice.
Additional Notes:
At the beginning of April, 2025, Toyota began sending unrequested solicitations to subscribe to its “connected services” to the multimedia display in the center of the dashboard of the RAV4. Those solicitations take over the entire screen and prevent any other use of the display until the driver takes affirmative steps to dismiss the solicitation. They also interrupt the connection between an iPhone and the display, which requires the driver to completely reset the connection between the iPhone and the display. It can take up to five or six separate steps to click through additional screens, in different locations on each screen, before the display returns to its original state. This is particularly dangerous when the prior use of the display was for navigation, as the map cannot be returned to without going through those screens and presses. The steps required to remove these unwanted solicitations create a materially dangerous likelihood of distracted driving. I have never at any time given Toyota permission to send me these unwanted and intrusive electronic message solicitations, and I have explicitly revoked any and all such permissions which Toyota might claim were created by my purchase and.or operation of the vehicle. I request that an inquiry be opened and that the inquiry determine that Toyota's forced interruption of the operation of a vehicle such as my RAV4 is a safety defect and that Toyota be ordered to discontinue its dangerous practice.
Mfg Campaign: 11668368
Recall Date: Jun 21, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
On April 4, 2025, my wife was driving at about 40 miles per hour when her vehicle struck an obstruction in the road. The impact caused relatively minor collision damage to the vehicle (a bent wheel strut). However the side curtain airbags deployed, startling my wife and limiting her vision on either side of the vehicle. Fortunately She was able maintain control of the vehicle, steer to a safe location and stop off the roadway. When inspected by the auto body repair shop where the vehicle is currently being repaired, the technicians were puzzled that the side airbags went off for such relatively minor accident, particularly since the impact to the vehicle had been to the front and not the sides. Under the circumstances, the premature deployment of the airbags could have actually made the accident worse if my wife had lost control of the vehicle. Under the circumstances, we felt compelled to report the incident to you for investigation in the event other RAV4 owners are experiencing the same problem.
Corrective Action:
On April 4, 2025, my wife was driving at about 40 miles per hour when her vehicle struck an obstruction in the road. The impact caused relatively minor collision damage to the vehicle (a bent wheel strut). However the side curtain airbags deployed, startling my wife and limiting her vision on either side of the vehicle. Fortunately She was able maintain control of the vehicle, steer to a safe location and stop off the roadway. When inspected by the auto body repair shop where the vehicle is currently being repaired, the technicians were puzzled that the side airbags went off for such relatively minor accident, particularly since the impact to the vehicle had been to the front and not the sides. Under the circumstances, the premature deployment of the airbags could have actually made the accident worse if my wife had lost control of the vehicle. Under the circumstances, we felt compelled to report the incident to you for investigation in the event other RAV4 owners are experiencing the same problem.
Additional Notes:
On April 4, 2025, my wife was driving at about 40 miles per hour when her vehicle struck an obstruction in the road. The impact caused relatively minor collision damage to the vehicle (a bent wheel strut). However the side curtain airbags deployed, startling my wife and limiting her vision on either side of the vehicle. Fortunately She was able maintain control of the vehicle, steer to a safe location and stop off the roadway. When inspected by the auto body repair shop where the vehicle is currently being repaired, the technicians were puzzled that the side airbags went off for such relatively minor accident, particularly since the impact to the vehicle had been to the front and not the sides. Under the circumstances, the premature deployment of the airbags could have actually made the accident worse if my wife had lost control of the vehicle. Under the circumstances, we felt compelled to report the incident to you for investigation in the event other RAV4 owners are experiencing the same problem.
Mfg Campaign: 11668172
Recall Date: Jun 20, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It is good
Corrective Action:
It is good
Additional Notes:
It is good
Mfg Campaign: 11665643
Recall Date: Jun 8, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.
Corrective Action:
Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.
Additional Notes:
Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.
Mfg Campaign: 11665093
Recall Date: Jun 5, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.
Corrective Action:
Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.
Additional Notes:
Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.
Mfg Campaign: 11665093
Recall Date: Jun 5, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.
Corrective Action:
Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.
Additional Notes:
Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.
Mfg Campaign: 11665093
Recall Date: Jun 5, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Bought a 2024 Rav 4 on Oct 4 ,2024. Has a little over two thousand miles in it now. On two different occasions the vehicle has lurched pulled forward while I was sitting stopped foot on the brake. The first incident I was stopped at a stop sign waiting to enter a highway. All of a sudden the motor revved up and vehicle began lurching forward the brake I was pushing on would not stop the vehicle. I was dragged from the stop sign to the highway. I had to turn the key off to stop the Vehicle. The second incident was about a week later. I was stopped at a red light. Foot again on the brake. Suddenly the engine began to rev up and lurching against the brake. I immediately turned the engine off this time. Finally got the vehicle towed to Postoak Toyota in Midwest City where I purchased it. Postoak had told me three different times that I would have to to pay the tow fee or drive the unsafe vehicle to them. About an hour and a half drive. Finally Triple AAA said I was covered through Postoak. Had vehicle towed on May 31 2025. On June 3,2025 I was informed by a Postoak mechanic there was nothing found wrong with my vehicle. I was informed the vehicle has a start stop feature and letting my foot off brake when stopped would cause a small lurch. What happened to me twice in the Rav 4 was no small lurch. Literally dragging me with my foot squarely on the brake. I drove an Escape for six years which had the same start stop feature. Never did the Escape lurch forward.
Corrective Action:
Bought a 2024 Rav 4 on Oct 4 ,2024. Has a little over two thousand miles in it now. On two different occasions the vehicle has lurched pulled forward while I was sitting stopped foot on the brake. The first incident I was stopped at a stop sign waiting to enter a highway. All of a sudden the motor revved up and vehicle began lurching forward the brake I was pushing on would not stop the vehicle. I was dragged from the stop sign to the highway. I had to turn the key off to stop the Vehicle. The second incident was about a week later. I was stopped at a red light. Foot again on the brake. Suddenly the engine began to rev up and lurching against the brake. I immediately turned the engine off this time. Finally got the vehicle towed to Postoak Toyota in Midwest City where I purchased it. Postoak had told me three different times that I would have to to pay the tow fee or drive the unsafe vehicle to them. About an hour and a half drive. Finally Triple AAA said I was covered through Postoak. Had vehicle towed on May 31 2025. On June 3,2025 I was informed by a Postoak mechanic there was nothing found wrong with my vehicle. I was informed the vehicle has a start stop feature and letting my foot off brake when stopped would cause a small lurch. What happened to me twice in the Rav 4 was no small lurch. Literally dragging me with my foot squarely on the brake. I drove an Escape for six years which had the same start stop feature. Never did the Escape lurch forward.
Additional Notes:
Bought a 2024 Rav 4 on Oct 4 ,2024. Has a little over two thousand miles in it now. On two different occasions the vehicle has lurched pulled forward while I was sitting stopped foot on the brake. The first incident I was stopped at a stop sign waiting to enter a highway. All of a sudden the motor revved up and vehicle began lurching forward the brake I was pushing on would not stop the vehicle. I was dragged from the stop sign to the highway. I had to turn the key off to stop the Vehicle. The second incident was about a week later. I was stopped at a red light. Foot again on the brake. Suddenly the engine began to rev up and lurching against the brake. I immediately turned the engine off this time. Finally got the vehicle towed to Postoak Toyota in Midwest City where I purchased it. Postoak had told me three different times that I would have to to pay the tow fee or drive the unsafe vehicle to them. About an hour and a half drive. Finally Triple AAA said I was covered through Postoak. Had vehicle towed on May 31 2025. On June 3,2025 I was informed by a Postoak mechanic there was nothing found wrong with my vehicle. I was informed the vehicle has a start stop feature and letting my foot off brake when stopped would cause a small lurch. What happened to me twice in the Rav 4 was no small lurch. Literally dragging me with my foot squarely on the brake. I drove an Escape for six years which had the same start stop feature. Never did the Escape lurch forward.
Mfg Campaign: 11664847
Recall Date: Jun 4, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought my car in the end of November 2024, and in April 2025 which is less than 5 months and the car's been driven less than 2,000 miles, I noticed the black plastic parts of my car in the front have been melting. This is a defect in the material composition. I see a good amount of other people sharing their similar melting experience on online platforms. When I brought the car and shown pictures to a local Toyota service center, Toyota says it's due to solar convergence. I also called Toyota corporate, and they told me it's not my fault. But they're not helping me fix the issue and repair my car. This should be under warranty. I just bought my car. I do not live somewhere with hot weather. It doesn't make sense, and it isn't acceptable for the car's plastic material on the outside to be melting like this. It's a safety concern that my car parts are melting.
Corrective Action:
I bought my car in the end of November 2024, and in April 2025 which is less than 5 months and the car's been driven less than 2,000 miles, I noticed the black plastic parts of my car in the front have been melting. This is a defect in the material composition. I see a good amount of other people sharing their similar melting experience on online platforms. When I brought the car and shown pictures to a local Toyota service center, Toyota says it's due to solar convergence. I also called Toyota corporate, and they told me it's not my fault. But they're not helping me fix the issue and repair my car. This should be under warranty. I just bought my car. I do not live somewhere with hot weather. It doesn't make sense, and it isn't acceptable for the car's plastic material on the outside to be melting like this. It's a safety concern that my car parts are melting.
Additional Notes:
I bought my car in the end of November 2024, and in April 2025 which is less than 5 months and the car's been driven less than 2,000 miles, I noticed the black plastic parts of my car in the front have been melting. This is a defect in the material composition. I see a good amount of other people sharing their similar melting experience on online platforms. When I brought the car and shown pictures to a local Toyota service center, Toyota says it's due to solar convergence. I also called Toyota corporate, and they told me it's not my fault. But they're not helping me fix the issue and repair my car. This should be under warranty. I just bought my car. I do not live somewhere with hot weather. It doesn't make sense, and it isn't acceptable for the car's plastic material on the outside to be melting like this. It's a safety concern that my car parts are melting.
Mfg Campaign: 11664114
Recall Date: May 31, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving on the interstate highway when the sunroof glass just shattered. Luckily the cover was closed so no one was hit by the glass. Cars behind me could have been hit by flying glass. I have heard of this happening in the 2021 Rav 4's. The sunroof was looked by a Toyota dealership and they didn't say anything about it, only saying it was not covered under warranty. There not indications of cracking or any else prior to the shattering.
Corrective Action:
Driving on the interstate highway when the sunroof glass just shattered. Luckily the cover was closed so no one was hit by the glass. Cars behind me could have been hit by flying glass. I have heard of this happening in the 2021 Rav 4's. The sunroof was looked by a Toyota dealership and they didn't say anything about it, only saying it was not covered under warranty. There not indications of cracking or any else prior to the shattering.
Additional Notes:
Driving on the interstate highway when the sunroof glass just shattered. Luckily the cover was closed so no one was hit by the glass. Cars behind me could have been hit by flying glass. I have heard of this happening in the 2021 Rav 4's. The sunroof was looked by a Toyota dealership and they didn't say anything about it, only saying it was not covered under warranty. There not indications of cracking or any else prior to the shattering.
Mfg Campaign: 11662681
Recall Date: May 22, 2025
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