Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24TA14, 24LA08
Recall Date: Dec 5, 2024
Consumer Complaints
144 ComplaintsToyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On my way home from work it started to rain, and my pre-collision light came on. The rain slowed down as I was home put the vehicle in park to take a picture of the pre-collision light, and the light went off. This happens around October to December of 2024. I checked and cleaned Front windshield and front Toyota emblem. I couldn't find anything wrong. One day in January 2025 after church on a sunny day as soon as I put my vehicle in gear the pre-collision light came on again which I was able to get a picture of. Each time I checked windshield and front emblem and found nothing wrong. I took the vehicle to Hendrick Toyota to have the pre-collision light checked January 23, 2025. I was told no codes were found and the reason my light came on it because my vehicle sensor is dirty. I told the service adviser when my light went of the vehicle was clean including all the sensor. The only reason the vehicle was dirty was because it had snowed the day before and I had to drive in the snow, slush, and salt to get to the dealership. I also informed them this not my first vehicle with forward Collison sensor. I had owned 3 Toyota Corolla with the same tocology. I was also told by another service advisor that She has seen other Rav4 with pre-collision light problems. About one week after dealership checked the pre-collision sensor it came on again and once again, I checked and made sure all sensors were clean. April 4/28/2025 I brought the vehicle to the dealership again to have the pre-collision sensor checked. This time they said they found codes from way back. I asked them how far back and were these codes back from my first service. Service adviser didn't know. But on my paper receipt it said they didn't find any codes but notice a very small rock chip in the glass and blamed it on that, which was not there when my problem had started with my issue of the pre-collision light. They said replace the windshield and that should fix it. I was told by another service advisor,
Corrective Action:
On my way home from work it started to rain, and my pre-collision light came on. The rain slowed down as I was home put the vehicle in park to take a picture of the pre-collision light, and the light went off. This happens around October to December of 2024. I checked and cleaned Front windshield and front Toyota emblem. I couldn't find anything wrong. One day in January 2025 after church on a sunny day as soon as I put my vehicle in gear the pre-collision light came on again which I was able to get a picture of. Each time I checked windshield and front emblem and found nothing wrong. I took the vehicle to Hendrick Toyota to have the pre-collision light checked January 23, 2025. I was told no codes were found and the reason my light came on it because my vehicle sensor is dirty. I told the service adviser when my light went of the vehicle was clean including all the sensor. The only reason the vehicle was dirty was because it had snowed the day before and I had to drive in the snow, slush, and salt to get to the dealership. I also informed them this not my first vehicle with forward Collison sensor. I had owned 3 Toyota Corolla with the same tocology. I was also told by another service advisor that She has seen other Rav4 with pre-collision light problems. About one week after dealership checked the pre-collision sensor it came on again and once again, I checked and made sure all sensors were clean. April 4/28/2025 I brought the vehicle to the dealership again to have the pre-collision sensor checked. This time they said they found codes from way back. I asked them how far back and were these codes back from my first service. Service adviser didn't know. But on my paper receipt it said they didn't find any codes but notice a very small rock chip in the glass and blamed it on that, which was not there when my problem had started with my issue of the pre-collision light. They said replace the windshield and that should fix it. I was told by another service advisor,
Additional Notes:
On my way home from work it started to rain, and my pre-collision light came on. The rain slowed down as I was home put the vehicle in park to take a picture of the pre-collision light, and the light went off. This happens around October to December of 2024. I checked and cleaned Front windshield and front Toyota emblem. I couldn't find anything wrong. One day in January 2025 after church on a sunny day as soon as I put my vehicle in gear the pre-collision light came on again which I was able to get a picture of. Each time I checked windshield and front emblem and found nothing wrong. I took the vehicle to Hendrick Toyota to have the pre-collision light checked January 23, 2025. I was told no codes were found and the reason my light came on it because my vehicle sensor is dirty. I told the service adviser when my light went of the vehicle was clean including all the sensor. The only reason the vehicle was dirty was because it had snowed the day before and I had to drive in the snow, slush, and salt to get to the dealership. I also informed them this not my first vehicle with forward Collison sensor. I had owned 3 Toyota Corolla with the same tocology. I was also told by another service advisor that She has seen other Rav4 with pre-collision light problems. About one week after dealership checked the pre-collision sensor it came on again and once again, I checked and made sure all sensors were clean. April 4/28/2025 I brought the vehicle to the dealership again to have the pre-collision sensor checked. This time they said they found codes from way back. I asked them how far back and were these codes back from my first service. Service adviser didn't know. But on my paper receipt it said they didn't find any codes but notice a very small rock chip in the glass and blamed it on that, which was not there when my problem had started with my issue of the pre-collision light. They said replace the windshield and that should fix it. I was told by another service advisor,
Mfg Campaign: 11661696
Recall Date: May 18, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2024 Toyota Rav4. The contact stated while driving at an undisclosed speed, the pre-collision warning light illuminated. In addition, the contact stated that the pre-collision warning light illuminated; however, the warning light did eventually go off. The contact stated that the vehicle was taken to the dealer, however the cause of the failure was not determined. The contact was informed that the failure was due to a dirty screen and a rock chip in the windshield. The contact was informed that the front windshield needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2024 Toyota Rav4. The contact stated while driving at an undisclosed speed, the pre-collision warning light illuminated. In addition, the contact stated that the pre-collision warning light illuminated; however, the warning light did eventually go off. The contact stated that the vehicle was taken to the dealer, however the cause of the failure was not determined. The contact was informed that the failure was due to a dirty screen and a rock chip in the windshield. The contact was informed that the front windshield needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2024 Toyota Rav4. The contact stated while driving at an undisclosed speed, the pre-collision warning light illuminated. In addition, the contact stated that the pre-collision warning light illuminated; however, the warning light did eventually go off. The contact stated that the vehicle was taken to the dealer, however the cause of the failure was not determined. The contact was informed that the failure was due to a dirty screen and a rock chip in the windshield. The contact was informed that the front windshield needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.
Mfg Campaign: 11661521
Recall Date: May 16, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
Corrective Action:
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
Additional Notes:
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
Mfg Campaign: 11660675
Recall Date: May 13, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
Corrective Action:
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
Additional Notes:
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
Mfg Campaign: 11660675
Recall Date: May 13, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
Corrective Action:
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
Additional Notes:
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
Mfg Campaign: 11660675
Recall Date: May 13, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I was sitting with the car in park. The car was running. My vehicle started shaking and said “Engine stopped, steering power low”.
Corrective Action:
I was sitting with the car in park. The car was running. My vehicle started shaking and said “Engine stopped, steering power low”.
Additional Notes:
I was sitting with the car in park. The car was running. My vehicle started shaking and said “Engine stopped, steering power low”.
Mfg Campaign: 11660113
Recall Date: May 10, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was sitting with the car in park. The car was running. My vehicle started shaking and said “Engine stopped, steering power low”.
Corrective Action:
I was sitting with the car in park. The car was running. My vehicle started shaking and said “Engine stopped, steering power low”.
Additional Notes:
I was sitting with the car in park. The car was running. My vehicle started shaking and said “Engine stopped, steering power low”.
Mfg Campaign: 11660113
Recall Date: May 10, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
It has happened two times. When is raining if you stop the car put it in park. The car starts to shake and it shuts off. Called road assistance brought it to the dealer. And they said there is nothing wrong with it. After researching it seems to be an ongoing issue several rav 4 owners 2024 xle have reported it on line. After a few minutes. The car starts up
Corrective Action:
It has happened two times. When is raining if you stop the car put it in park. The car starts to shake and it shuts off. Called road assistance brought it to the dealer. And they said there is nothing wrong with it. After researching it seems to be an ongoing issue several rav 4 owners 2024 xle have reported it on line. After a few minutes. The car starts up
Additional Notes:
It has happened two times. When is raining if you stop the car put it in park. The car starts to shake and it shuts off. Called road assistance brought it to the dealer. And they said there is nothing wrong with it. After researching it seems to be an ongoing issue several rav 4 owners 2024 xle have reported it on line. After a few minutes. The car starts up
Mfg Campaign: 11660035
Recall Date: May 9, 2025
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.
Corrective Action:
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.
Additional Notes:
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.
Mfg Campaign: 11657694
Recall Date: Apr 30, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.
Corrective Action:
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.
Additional Notes:
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.
Mfg Campaign: 11657694
Recall Date: Apr 30, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.
Corrective Action:
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.
Additional Notes:
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.
Mfg Campaign: 11657694
Recall Date: Apr 30, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Toyota Rav4. The contact stated that after driving for 45 minutes, the vehicle was parked. While attempting to restart the vehicle, there was an abnormal sound coming from the vehicle. The engine stopped; engine power was low, and the message “Not ready to Drive” was displayed. The contact stated that the gear shifter failed to move, and the vehicle failed to start. The vehicle was towed to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The dealer informed the contact that there were no diagnostic trouble codes saved in the history. The manufacturer was contacted, and referred the contact to another dealer, but no additional assistance was provided. The failure mileage was approximately 8,063.
Corrective Action:
The contact owns a 2024 Toyota Rav4. The contact stated that after driving for 45 minutes, the vehicle was parked. While attempting to restart the vehicle, there was an abnormal sound coming from the vehicle. The engine stopped; engine power was low, and the message “Not ready to Drive” was displayed. The contact stated that the gear shifter failed to move, and the vehicle failed to start. The vehicle was towed to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The dealer informed the contact that there were no diagnostic trouble codes saved in the history. The manufacturer was contacted, and referred the contact to another dealer, but no additional assistance was provided. The failure mileage was approximately 8,063.
Additional Notes:
The contact owns a 2024 Toyota Rav4. The contact stated that after driving for 45 minutes, the vehicle was parked. While attempting to restart the vehicle, there was an abnormal sound coming from the vehicle. The engine stopped; engine power was low, and the message “Not ready to Drive” was displayed. The contact stated that the gear shifter failed to move, and the vehicle failed to start. The vehicle was towed to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The dealer informed the contact that there were no diagnostic trouble codes saved in the history. The manufacturer was contacted, and referred the contact to another dealer, but no additional assistance was provided. The failure mileage was approximately 8,063.
Mfg Campaign: 11655231
Recall Date: Apr 17, 2025
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Toyota Rav4. The contact stated that after driving for 45 minutes, the vehicle was parked. While attempting to restart the vehicle, there was an abnormal sound coming from the vehicle. The engine stopped; engine power was low, and the message “Not ready to Drive” was displayed. The contact stated that the gear shifter failed to move, and the vehicle failed to start. The vehicle was towed to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The dealer informed the contact that there were no diagnostic trouble codes saved in the history. The manufacturer was contacted, and referred the contact to another dealer, but no additional assistance was provided. The failure mileage was approximately 8,063.
Corrective Action:
The contact owns a 2024 Toyota Rav4. The contact stated that after driving for 45 minutes, the vehicle was parked. While attempting to restart the vehicle, there was an abnormal sound coming from the vehicle. The engine stopped; engine power was low, and the message “Not ready to Drive” was displayed. The contact stated that the gear shifter failed to move, and the vehicle failed to start. The vehicle was towed to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The dealer informed the contact that there were no diagnostic trouble codes saved in the history. The manufacturer was contacted, and referred the contact to another dealer, but no additional assistance was provided. The failure mileage was approximately 8,063.
Additional Notes:
The contact owns a 2024 Toyota Rav4. The contact stated that after driving for 45 minutes, the vehicle was parked. While attempting to restart the vehicle, there was an abnormal sound coming from the vehicle. The engine stopped; engine power was low, and the message “Not ready to Drive” was displayed. The contact stated that the gear shifter failed to move, and the vehicle failed to start. The vehicle was towed to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The dealer informed the contact that there were no diagnostic trouble codes saved in the history. The manufacturer was contacted, and referred the contact to another dealer, but no additional assistance was provided. The failure mileage was approximately 8,063.
Mfg Campaign: 11655231
Recall Date: Apr 17, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
My pregnant wife is parking her car at her work when she accidentally step on the gas pedal instead of the brakes. She panicked and she drove all the way to the wall. Airbags were not activated. 911 was dispatched. Police report made. Only minor injury finger fracture and chest bruise. There was a severe frontal damage to the car. Insurance deemed it totaled due to frame damage. I also complained to Toyota. They hired a software engineer to investigate. Just received official letter from Toyota there weee no defects in their safety system. The issues are the airbags not being deployed at the time of impact and pre collision auto braking non existent. The impact on the wall according to the people inside the nursing she works felt like an earthquake inside. But our main concern is the auto brake feature did not function. This accident could have been worse. Good thing seatbelt was not an inch lower from her chest preventing injury to our unborn child. The impact could have been worse if it was made of wood and could have injured other people in the nursing home. The auto brake feature should have worked because there were many obstacles at her front including first the bushes and eventually the wall. Their response letter is frustrating for us because they are claiming there were no problems in the car. But our concern is their safety system is not reliable compare to other car companies. Kia and Honda safety system is more reactive based from my driving experience. I think there are lapses in their system.
Corrective Action:
My pregnant wife is parking her car at her work when she accidentally step on the gas pedal instead of the brakes. She panicked and she drove all the way to the wall. Airbags were not activated. 911 was dispatched. Police report made. Only minor injury finger fracture and chest bruise. There was a severe frontal damage to the car. Insurance deemed it totaled due to frame damage. I also complained to Toyota. They hired a software engineer to investigate. Just received official letter from Toyota there weee no defects in their safety system. The issues are the airbags not being deployed at the time of impact and pre collision auto braking non existent. The impact on the wall according to the people inside the nursing she works felt like an earthquake inside. But our main concern is the auto brake feature did not function. This accident could have been worse. Good thing seatbelt was not an inch lower from her chest preventing injury to our unborn child. The impact could have been worse if it was made of wood and could have injured other people in the nursing home. The auto brake feature should have worked because there were many obstacles at her front including first the bushes and eventually the wall. Their response letter is frustrating for us because they are claiming there were no problems in the car. But our concern is their safety system is not reliable compare to other car companies. Kia and Honda safety system is more reactive based from my driving experience. I think there are lapses in their system.
Additional Notes:
My pregnant wife is parking her car at her work when she accidentally step on the gas pedal instead of the brakes. She panicked and she drove all the way to the wall. Airbags were not activated. 911 was dispatched. Police report made. Only minor injury finger fracture and chest bruise. There was a severe frontal damage to the car. Insurance deemed it totaled due to frame damage. I also complained to Toyota. They hired a software engineer to investigate. Just received official letter from Toyota there weee no defects in their safety system. The issues are the airbags not being deployed at the time of impact and pre collision auto braking non existent. The impact on the wall according to the people inside the nursing she works felt like an earthquake inside. But our main concern is the auto brake feature did not function. This accident could have been worse. Good thing seatbelt was not an inch lower from her chest preventing injury to our unborn child. The impact could have been worse if it was made of wood and could have injured other people in the nursing home. The auto brake feature should have worked because there were many obstacles at her front including first the bushes and eventually the wall. Their response letter is frustrating for us because they are claiming there were no problems in the car. But our concern is their safety system is not reliable compare to other car companies. Kia and Honda safety system is more reactive based from my driving experience. I think there are lapses in their system.
Mfg Campaign: 11653934
Recall Date: Apr 10, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My pregnant wife is parking her car at her work when she accidentally step on the gas pedal instead of the brakes. She panicked and she drove all the way to the wall. Airbags were not activated. 911 was dispatched. Police report made. Only minor injury finger fracture and chest bruise. There was a severe frontal damage to the car. Insurance deemed it totaled due to frame damage. I also complained to Toyota. They hired a software engineer to investigate. Just received official letter from Toyota there weee no defects in their safety system. The issues are the airbags not being deployed at the time of impact and pre collision auto braking non existent. The impact on the wall according to the people inside the nursing she works felt like an earthquake inside. But our main concern is the auto brake feature did not function. This accident could have been worse. Good thing seatbelt was not an inch lower from her chest preventing injury to our unborn child. The impact could have been worse if it was made of wood and could have injured other people in the nursing home. The auto brake feature should have worked because there were many obstacles at her front including first the bushes and eventually the wall. Their response letter is frustrating for us because they are claiming there were no problems in the car. But our concern is their safety system is not reliable compare to other car companies. Kia and Honda safety system is more reactive based from my driving experience. I think there are lapses in their system.
Corrective Action:
My pregnant wife is parking her car at her work when she accidentally step on the gas pedal instead of the brakes. She panicked and she drove all the way to the wall. Airbags were not activated. 911 was dispatched. Police report made. Only minor injury finger fracture and chest bruise. There was a severe frontal damage to the car. Insurance deemed it totaled due to frame damage. I also complained to Toyota. They hired a software engineer to investigate. Just received official letter from Toyota there weee no defects in their safety system. The issues are the airbags not being deployed at the time of impact and pre collision auto braking non existent. The impact on the wall according to the people inside the nursing she works felt like an earthquake inside. But our main concern is the auto brake feature did not function. This accident could have been worse. Good thing seatbelt was not an inch lower from her chest preventing injury to our unborn child. The impact could have been worse if it was made of wood and could have injured other people in the nursing home. The auto brake feature should have worked because there were many obstacles at her front including first the bushes and eventually the wall. Their response letter is frustrating for us because they are claiming there were no problems in the car. But our concern is their safety system is not reliable compare to other car companies. Kia and Honda safety system is more reactive based from my driving experience. I think there are lapses in their system.
Additional Notes:
My pregnant wife is parking her car at her work when she accidentally step on the gas pedal instead of the brakes. She panicked and she drove all the way to the wall. Airbags were not activated. 911 was dispatched. Police report made. Only minor injury finger fracture and chest bruise. There was a severe frontal damage to the car. Insurance deemed it totaled due to frame damage. I also complained to Toyota. They hired a software engineer to investigate. Just received official letter from Toyota there weee no defects in their safety system. The issues are the airbags not being deployed at the time of impact and pre collision auto braking non existent. The impact on the wall according to the people inside the nursing she works felt like an earthquake inside. But our main concern is the auto brake feature did not function. This accident could have been worse. Good thing seatbelt was not an inch lower from her chest preventing injury to our unborn child. The impact could have been worse if it was made of wood and could have injured other people in the nursing home. The auto brake feature should have worked because there were many obstacles at her front including first the bushes and eventually the wall. Their response letter is frustrating for us because they are claiming there were no problems in the car. But our concern is their safety system is not reliable compare to other car companies. Kia and Honda safety system is more reactive based from my driving experience. I think there are lapses in their system.
Mfg Campaign: 11653934
Recall Date: Apr 10, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I was in a parking space at the local library, waiting on my children. It was raining, and had been raining most of the day. I had driven about 60 miles in the rain before going to the library. The car was on, but in park. The car started slightly shaking (like a big truck was going by), and it looked like some smoke was coming out of the engine. The car then flashed some lights on the dash and gave the following message: Engine Stopped. Steering Power Low. It then turned off, and I tried to turn it on multiple times to no avail. After researching online while waiting for a tow truck, I saw multiple references on Reddit to this problem. I waited about 20 minutes and was able to turn the car on, though it was hesitant. I was able to cancel the tow and drive the short distance home. It was scary because it came out of nowhere and this is a BRAND NEW CAR with only about 27,000 miles on it. I am not happy that this would be something I will have to worry about in the future. I have not reported it to the dealership, but saw online most people had no luck at the dealership and were told to report it here.
Corrective Action:
I was in a parking space at the local library, waiting on my children. It was raining, and had been raining most of the day. I had driven about 60 miles in the rain before going to the library. The car was on, but in park. The car started slightly shaking (like a big truck was going by), and it looked like some smoke was coming out of the engine. The car then flashed some lights on the dash and gave the following message: Engine Stopped. Steering Power Low. It then turned off, and I tried to turn it on multiple times to no avail. After researching online while waiting for a tow truck, I saw multiple references on Reddit to this problem. I waited about 20 minutes and was able to turn the car on, though it was hesitant. I was able to cancel the tow and drive the short distance home. It was scary because it came out of nowhere and this is a BRAND NEW CAR with only about 27,000 miles on it. I am not happy that this would be something I will have to worry about in the future. I have not reported it to the dealership, but saw online most people had no luck at the dealership and were told to report it here.
Additional Notes:
I was in a parking space at the local library, waiting on my children. It was raining, and had been raining most of the day. I had driven about 60 miles in the rain before going to the library. The car was on, but in park. The car started slightly shaking (like a big truck was going by), and it looked like some smoke was coming out of the engine. The car then flashed some lights on the dash and gave the following message: Engine Stopped. Steering Power Low. It then turned off, and I tried to turn it on multiple times to no avail. After researching online while waiting for a tow truck, I saw multiple references on Reddit to this problem. I waited about 20 minutes and was able to turn the car on, though it was hesitant. I was able to cancel the tow and drive the short distance home. It was scary because it came out of nowhere and this is a BRAND NEW CAR with only about 27,000 miles on it. I am not happy that this would be something I will have to worry about in the future. I have not reported it to the dealership, but saw online most people had no luck at the dealership and were told to report it here.
Mfg Campaign: 11653246
Recall Date: Apr 7, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was in a parking space at the local library, waiting on my children. It was raining, and had been raining most of the day. I had driven about 60 miles in the rain before going to the library. The car was on, but in park. The car started slightly shaking (like a big truck was going by), and it looked like some smoke was coming out of the engine. The car then flashed some lights on the dash and gave the following message: Engine Stopped. Steering Power Low. It then turned off, and I tried to turn it on multiple times to no avail. After researching online while waiting for a tow truck, I saw multiple references on Reddit to this problem. I waited about 20 minutes and was able to turn the car on, though it was hesitant. I was able to cancel the tow and drive the short distance home. It was scary because it came out of nowhere and this is a BRAND NEW CAR with only about 27,000 miles on it. I am not happy that this would be something I will have to worry about in the future. I have not reported it to the dealership, but saw online most people had no luck at the dealership and were told to report it here.
Corrective Action:
I was in a parking space at the local library, waiting on my children. It was raining, and had been raining most of the day. I had driven about 60 miles in the rain before going to the library. The car was on, but in park. The car started slightly shaking (like a big truck was going by), and it looked like some smoke was coming out of the engine. The car then flashed some lights on the dash and gave the following message: Engine Stopped. Steering Power Low. It then turned off, and I tried to turn it on multiple times to no avail. After researching online while waiting for a tow truck, I saw multiple references on Reddit to this problem. I waited about 20 minutes and was able to turn the car on, though it was hesitant. I was able to cancel the tow and drive the short distance home. It was scary because it came out of nowhere and this is a BRAND NEW CAR with only about 27,000 miles on it. I am not happy that this would be something I will have to worry about in the future. I have not reported it to the dealership, but saw online most people had no luck at the dealership and were told to report it here.
Additional Notes:
I was in a parking space at the local library, waiting on my children. It was raining, and had been raining most of the day. I had driven about 60 miles in the rain before going to the library. The car was on, but in park. The car started slightly shaking (like a big truck was going by), and it looked like some smoke was coming out of the engine. The car then flashed some lights on the dash and gave the following message: Engine Stopped. Steering Power Low. It then turned off, and I tried to turn it on multiple times to no avail. After researching online while waiting for a tow truck, I saw multiple references on Reddit to this problem. I waited about 20 minutes and was able to turn the car on, though it was hesitant. I was able to cancel the tow and drive the short distance home. It was scary because it came out of nowhere and this is a BRAND NEW CAR with only about 27,000 miles on it. I am not happy that this would be something I will have to worry about in the future. I have not reported it to the dealership, but saw online most people had no luck at the dealership and were told to report it here.
Mfg Campaign: 11653246
Recall Date: Apr 7, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was in a parking space at the local library, waiting on my children. It was raining, and had been raining most of the day. I had driven about 60 miles in the rain before going to the library. The car was on, but in park. The car started slightly shaking (like a big truck was going by), and it looked like some smoke was coming out of the engine. The car then flashed some lights on the dash and gave the following message: Engine Stopped. Steering Power Low. It then turned off, and I tried to turn it on multiple times to no avail. After researching online while waiting for a tow truck, I saw multiple references on Reddit to this problem. I waited about 20 minutes and was able to turn the car on, though it was hesitant. I was able to cancel the tow and drive the short distance home. It was scary because it came out of nowhere and this is a BRAND NEW CAR with only about 27,000 miles on it. I am not happy that this would be something I will have to worry about in the future. I have not reported it to the dealership, but saw online most people had no luck at the dealership and were told to report it here.
Corrective Action:
I was in a parking space at the local library, waiting on my children. It was raining, and had been raining most of the day. I had driven about 60 miles in the rain before going to the library. The car was on, but in park. The car started slightly shaking (like a big truck was going by), and it looked like some smoke was coming out of the engine. The car then flashed some lights on the dash and gave the following message: Engine Stopped. Steering Power Low. It then turned off, and I tried to turn it on multiple times to no avail. After researching online while waiting for a tow truck, I saw multiple references on Reddit to this problem. I waited about 20 minutes and was able to turn the car on, though it was hesitant. I was able to cancel the tow and drive the short distance home. It was scary because it came out of nowhere and this is a BRAND NEW CAR with only about 27,000 miles on it. I am not happy that this would be something I will have to worry about in the future. I have not reported it to the dealership, but saw online most people had no luck at the dealership and were told to report it here.
Additional Notes:
I was in a parking space at the local library, waiting on my children. It was raining, and had been raining most of the day. I had driven about 60 miles in the rain before going to the library. The car was on, but in park. The car started slightly shaking (like a big truck was going by), and it looked like some smoke was coming out of the engine. The car then flashed some lights on the dash and gave the following message: Engine Stopped. Steering Power Low. It then turned off, and I tried to turn it on multiple times to no avail. After researching online while waiting for a tow truck, I saw multiple references on Reddit to this problem. I waited about 20 minutes and was able to turn the car on, though it was hesitant. I was able to cancel the tow and drive the short distance home. It was scary because it came out of nowhere and this is a BRAND NEW CAR with only about 27,000 miles on it. I am not happy that this would be something I will have to worry about in the future. I have not reported it to the dealership, but saw online most people had no luck at the dealership and were told to report it here.
Mfg Campaign: 11653246
Recall Date: Apr 7, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is a follow up of an incident reported on 3/30/2025, after the vehicle was driven approximately 30 miles in the rain, then stopped for 5 to 10 minutes idling with windshield wipers on intermittent setting. Engine began to shudder, engine rpms increased/decreased erratically as the engine shook. The vehicle was turned off. After approximately 5 minutes, restarted vehicle and engine again ran erratically and then stalled, displaying “Engine Stopped, Steering Power Low” on the message center in the driver’s display. After the engine stalled, the vehicle would not restart and had to be towed. After being towed, the vehicle started and ran smooth. A short while later, the vehicle was started but again ran erratically, but did not stall right away and was turned off. The next day, 3/31/2025, the vehicle was taken to the dealership service department. The dealer stated that there were no diagnostic trouble codes stored in the vehicle computer, the battery was good condition, and the charging system was operating normally. They had no explanation for what happened. The service advisor suggested that when the gas tank was filled, it was overfilled after the gas pump clicked off. This, in fact is not the case. The gas tank was not overfilled. The service advisor was informed that there are other complaints online by other owners of the same symptoms under similar weather conditions while the vehicle is idling. The advisor stated that if it happens again, have it towed to the dealership service department
Corrective Action:
This is a follow up of an incident reported on 3/30/2025, after the vehicle was driven approximately 30 miles in the rain, then stopped for 5 to 10 minutes idling with windshield wipers on intermittent setting. Engine began to shudder, engine rpms increased/decreased erratically as the engine shook. The vehicle was turned off. After approximately 5 minutes, restarted vehicle and engine again ran erratically and then stalled, displaying “Engine Stopped, Steering Power Low” on the message center in the driver’s display. After the engine stalled, the vehicle would not restart and had to be towed. After being towed, the vehicle started and ran smooth. A short while later, the vehicle was started but again ran erratically, but did not stall right away and was turned off. The next day, 3/31/2025, the vehicle was taken to the dealership service department. The dealer stated that there were no diagnostic trouble codes stored in the vehicle computer, the battery was good condition, and the charging system was operating normally. They had no explanation for what happened. The service advisor suggested that when the gas tank was filled, it was overfilled after the gas pump clicked off. This, in fact is not the case. The gas tank was not overfilled. The service advisor was informed that there are other complaints online by other owners of the same symptoms under similar weather conditions while the vehicle is idling. The advisor stated that if it happens again, have it towed to the dealership service department
Additional Notes:
This is a follow up of an incident reported on 3/30/2025, after the vehicle was driven approximately 30 miles in the rain, then stopped for 5 to 10 minutes idling with windshield wipers on intermittent setting. Engine began to shudder, engine rpms increased/decreased erratically as the engine shook. The vehicle was turned off. After approximately 5 minutes, restarted vehicle and engine again ran erratically and then stalled, displaying “Engine Stopped, Steering Power Low” on the message center in the driver’s display. After the engine stalled, the vehicle would not restart and had to be towed. After being towed, the vehicle started and ran smooth. A short while later, the vehicle was started but again ran erratically, but did not stall right away and was turned off. The next day, 3/31/2025, the vehicle was taken to the dealership service department. The dealer stated that there were no diagnostic trouble codes stored in the vehicle computer, the battery was good condition, and the charging system was operating normally. They had no explanation for what happened. The service advisor suggested that when the gas tank was filled, it was overfilled after the gas pump clicked off. This, in fact is not the case. The gas tank was not overfilled. The service advisor was informed that there are other complaints online by other owners of the same symptoms under similar weather conditions while the vehicle is idling. The advisor stated that if it happens again, have it towed to the dealership service department
Mfg Campaign: 11652240
Recall Date: Apr 2, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
This is a follow up of an incident reported on 3/30/2025, after the vehicle was driven approximately 30 miles in the rain, then stopped for 5 to 10 minutes idling with windshield wipers on intermittent setting. Engine began to shudder, engine rpms increased/decreased erratically as the engine shook. The vehicle was turned off. After approximately 5 minutes, restarted vehicle and engine again ran erratically and then stalled, displaying “Engine Stopped, Steering Power Low” on the message center in the driver’s display. After the engine stalled, the vehicle would not restart and had to be towed. After being towed, the vehicle started and ran smooth. A short while later, the vehicle was started but again ran erratically, but did not stall right away and was turned off. The next day, 3/31/2025, the vehicle was taken to the dealership service department. The dealer stated that there were no diagnostic trouble codes stored in the vehicle computer, the battery was good condition, and the charging system was operating normally. They had no explanation for what happened. The service advisor suggested that when the gas tank was filled, it was overfilled after the gas pump clicked off. This, in fact is not the case. The gas tank was not overfilled. The service advisor was informed that there are other complaints online by other owners of the same symptoms under similar weather conditions while the vehicle is idling. The advisor stated that if it happens again, have it towed to the dealership service department
Corrective Action:
This is a follow up of an incident reported on 3/30/2025, after the vehicle was driven approximately 30 miles in the rain, then stopped for 5 to 10 minutes idling with windshield wipers on intermittent setting. Engine began to shudder, engine rpms increased/decreased erratically as the engine shook. The vehicle was turned off. After approximately 5 minutes, restarted vehicle and engine again ran erratically and then stalled, displaying “Engine Stopped, Steering Power Low” on the message center in the driver’s display. After the engine stalled, the vehicle would not restart and had to be towed. After being towed, the vehicle started and ran smooth. A short while later, the vehicle was started but again ran erratically, but did not stall right away and was turned off. The next day, 3/31/2025, the vehicle was taken to the dealership service department. The dealer stated that there were no diagnostic trouble codes stored in the vehicle computer, the battery was good condition, and the charging system was operating normally. They had no explanation for what happened. The service advisor suggested that when the gas tank was filled, it was overfilled after the gas pump clicked off. This, in fact is not the case. The gas tank was not overfilled. The service advisor was informed that there are other complaints online by other owners of the same symptoms under similar weather conditions while the vehicle is idling. The advisor stated that if it happens again, have it towed to the dealership service department
Additional Notes:
This is a follow up of an incident reported on 3/30/2025, after the vehicle was driven approximately 30 miles in the rain, then stopped for 5 to 10 minutes idling with windshield wipers on intermittent setting. Engine began to shudder, engine rpms increased/decreased erratically as the engine shook. The vehicle was turned off. After approximately 5 minutes, restarted vehicle and engine again ran erratically and then stalled, displaying “Engine Stopped, Steering Power Low” on the message center in the driver’s display. After the engine stalled, the vehicle would not restart and had to be towed. After being towed, the vehicle started and ran smooth. A short while later, the vehicle was started but again ran erratically, but did not stall right away and was turned off. The next day, 3/31/2025, the vehicle was taken to the dealership service department. The dealer stated that there were no diagnostic trouble codes stored in the vehicle computer, the battery was good condition, and the charging system was operating normally. They had no explanation for what happened. The service advisor suggested that when the gas tank was filled, it was overfilled after the gas pump clicked off. This, in fact is not the case. The gas tank was not overfilled. The service advisor was informed that there are other complaints online by other owners of the same symptoms under similar weather conditions while the vehicle is idling. The advisor stated that if it happens again, have it towed to the dealership service department
Mfg Campaign: 11652240
Recall Date: Apr 2, 2025
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