Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01F1
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44R1
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01E9
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69AL
Recall Date: Jan 31, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 87F9
Recall Date: Aug 20, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46H6
Recall Date: Aug 15, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69X1
Recall Date: Jun 7, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69W8 69W9
Recall Date: Jun 6, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47N8, 47N9, 47N6
Recall Date: Jun 1, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AW
Recall Date: May 2, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AQ
Recall Date: Nov 29, 2017
Consumer Complaints
626 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAVE HAD THIS CAR TWO MONTHS AND IT HAS NOW BEEN IN SERVICE TWICE. AS OF TODAY THEY HAVE HAD IT FOR TWO WEEKS. THE AUTONOMOUS BREAK SYSTEM IS WAY TOO SENSITIVE AND THE CAR STOPS GOING DOWN STEEP INCLINES OR GOING OVER POT HOLES WHILE IN MOTION. THE CAR HAS STOPPED IN THE MIDDLE OF DRIVING AT LEAST 7 TIMES. I TAKE IT TO SERVICE, THEY SAY THERE IS NO RECORD IN THE CARS COMPUTER OF THE INCIDENT. THE FRONT SENSORS ARE ALWAYS BEEPING. I PULL UP TO A STOP SIGN, THE SENSORS GO OFF. I DO A U-TURN AND THE SENSORS GO OFF. SOME DAYS WAY TOO EXCESSIVELY, SOME DAYS NOT AT ALL. IT SCARES ME TO DEATH AND I SLAM ON MY BRAKES BECAUSE I AM AFRAID I AM GOING TO HIT SOMETHING. I TAKE IT TO SERVICE, THEY SAY THERE IS NO RECORD OF IT IN THE CARS COMPUTER. FRONT END COLLISION ALERT, I WAS DRIVING DOWN THE ROAD AND WAS THE ONLY ONE ON THE ROAD AND THE FRONT END COLLISION ALERT WENT OFF. I OF COURSE SLAM ON THE BRAKES IN THE MIDDLE OF THE ROAD WITH NO TRAFFIC, THANK GOD NO ONE WAS BEHIND ME. I TAKE IT TO SERVICE, THEY SAY THERE IS NO RECORD IN THE CARS COMPUTER OF IT. SERVICE HAS BEEN ABLE TO RECREATE THE ISSUE WITH THE FRONT SENSORS, BUT SAYS THERE IS NO FIX. THE CUSTOMER CARE REP FOR VW STATED TODAY ON THE PHONE THAT THEY RECOGNIZE THERE IS AN ISSUE WITH THE SENSITIVITY OF THE AUTONOMOUS BREAKING BUT HAS NO FIX FOR IT SO I WILL HAVE TO DEAL WITH IT. I LIVE IN HOUSTON, I WILL DIE IF I HIT A POT HOLE AND STOP. IT'S UNACCEPTABLE AND A HUGE SAFETY HAZARD. I AM READING ALL OVER THE INTERNET ABOUT THIS ISSUE WITH THE AUTONOMOUS BRAKING PROBLEMS. IT SHOULD NOT BE ALLOWED TO CONTINUE. SOMEONE IS GOING TO DIE. I WAS ABLE TO VIDEO THE ISSUE WITH THE SENSORS AND VW HAS THE VIDEO AND RECOGNIZES A PROBLEM BUT STATES THAT'S JUST THE WAY THE CAR IS GOING TO WORK. STATES THEY SEE THE ISSUE THERE TOO, BUT THERE IS NO FIX.
Corrective Action:
I HAVE HAD THIS CAR TWO MONTHS AND IT HAS NOW BEEN IN SERVICE TWICE. AS OF TODAY THEY HAVE HAD IT FOR TWO WEEKS. THE AUTONOMOUS BREAK SYSTEM IS WAY TOO SENSITIVE AND THE CAR STOPS GOING DOWN STEEP INCLINES OR GOING OVER POT HOLES WHILE IN MOTION. THE CAR HAS STOPPED IN THE MIDDLE OF DRIVING AT LEAST 7 TIMES. I TAKE IT TO SERVICE, THEY SAY THERE IS NO RECORD IN THE CARS COMPUTER OF THE INCIDENT. THE FRONT SENSORS ARE ALWAYS BEEPING. I PULL UP TO A STOP SIGN, THE SENSORS GO OFF. I DO A U-TURN AND THE SENSORS GO OFF. SOME DAYS WAY TOO EXCESSIVELY, SOME DAYS NOT AT ALL. IT SCARES ME TO DEATH AND I SLAM ON MY BRAKES BECAUSE I AM AFRAID I AM GOING TO HIT SOMETHING. I TAKE IT TO SERVICE, THEY SAY THERE IS NO RECORD OF IT IN THE CARS COMPUTER. FRONT END COLLISION ALERT, I WAS DRIVING DOWN THE ROAD AND WAS THE ONLY ONE ON THE ROAD AND THE FRONT END COLLISION ALERT WENT OFF. I OF COURSE SLAM ON THE BRAKES IN THE MIDDLE OF THE ROAD WITH NO TRAFFIC, THANK GOD NO ONE WAS BEHIND ME. I TAKE IT TO SERVICE, THEY SAY THERE IS NO RECORD IN THE CARS COMPUTER OF IT. SERVICE HAS BEEN ABLE TO RECREATE THE ISSUE WITH THE FRONT SENSORS, BUT SAYS THERE IS NO FIX. THE CUSTOMER CARE REP FOR VW STATED TODAY ON THE PHONE THAT THEY RECOGNIZE THERE IS AN ISSUE WITH THE SENSITIVITY OF THE AUTONOMOUS BREAKING BUT HAS NO FIX FOR IT SO I WILL HAVE TO DEAL WITH IT. I LIVE IN HOUSTON, I WILL DIE IF I HIT A POT HOLE AND STOP. IT'S UNACCEPTABLE AND A HUGE SAFETY HAZARD. I AM READING ALL OVER THE INTERNET ABOUT THIS ISSUE WITH THE AUTONOMOUS BRAKING PROBLEMS. IT SHOULD NOT BE ALLOWED TO CONTINUE. SOMEONE IS GOING TO DIE. I WAS ABLE TO VIDEO THE ISSUE WITH THE SENSORS AND VW HAS THE VIDEO AND RECOGNIZES A PROBLEM BUT STATES THAT'S JUST THE WAY THE CAR IS GOING TO WORK. STATES THEY SEE THE ISSUE THERE TOO, BUT THERE IS NO FIX.
Additional Notes:
I HAVE HAD THIS CAR TWO MONTHS AND IT HAS NOW BEEN IN SERVICE TWICE. AS OF TODAY THEY HAVE HAD IT FOR TWO WEEKS. THE AUTONOMOUS BREAK SYSTEM IS WAY TOO SENSITIVE AND THE CAR STOPS GOING DOWN STEEP INCLINES OR GOING OVER POT HOLES WHILE IN MOTION. THE CAR HAS STOPPED IN THE MIDDLE OF DRIVING AT LEAST 7 TIMES. I TAKE IT TO SERVICE, THEY SAY THERE IS NO RECORD IN THE CARS COMPUTER OF THE INCIDENT. THE FRONT SENSORS ARE ALWAYS BEEPING. I PULL UP TO A STOP SIGN, THE SENSORS GO OFF. I DO A U-TURN AND THE SENSORS GO OFF. SOME DAYS WAY TOO EXCESSIVELY, SOME DAYS NOT AT ALL. IT SCARES ME TO DEATH AND I SLAM ON MY BRAKES BECAUSE I AM AFRAID I AM GOING TO HIT SOMETHING. I TAKE IT TO SERVICE, THEY SAY THERE IS NO RECORD OF IT IN THE CARS COMPUTER. FRONT END COLLISION ALERT, I WAS DRIVING DOWN THE ROAD AND WAS THE ONLY ONE ON THE ROAD AND THE FRONT END COLLISION ALERT WENT OFF. I OF COURSE SLAM ON THE BRAKES IN THE MIDDLE OF THE ROAD WITH NO TRAFFIC, THANK GOD NO ONE WAS BEHIND ME. I TAKE IT TO SERVICE, THEY SAY THERE IS NO RECORD IN THE CARS COMPUTER OF IT. SERVICE HAS BEEN ABLE TO RECREATE THE ISSUE WITH THE FRONT SENSORS, BUT SAYS THERE IS NO FIX. THE CUSTOMER CARE REP FOR VW STATED TODAY ON THE PHONE THAT THEY RECOGNIZE THERE IS AN ISSUE WITH THE SENSITIVITY OF THE AUTONOMOUS BREAKING BUT HAS NO FIX FOR IT SO I WILL HAVE TO DEAL WITH IT. I LIVE IN HOUSTON, I WILL DIE IF I HIT A POT HOLE AND STOP. IT'S UNACCEPTABLE AND A HUGE SAFETY HAZARD. I AM READING ALL OVER THE INTERNET ABOUT THIS ISSUE WITH THE AUTONOMOUS BRAKING PROBLEMS. IT SHOULD NOT BE ALLOWED TO CONTINUE. SOMEONE IS GOING TO DIE. I WAS ABLE TO VIDEO THE ISSUE WITH THE SENSORS AND VW HAS THE VIDEO AND RECOGNIZES A PROBLEM BUT STATES THAT'S JUST THE WAY THE CAR IS GOING TO WORK. STATES THEY SEE THE ISSUE THERE TOO, BUT THERE IS NO FIX.
Mfg Campaign: 11127895
Recall Date: Sep 6, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AUTO STOP SENSOR MY ATLAS JUST HAVE 1000 MILES AND IT HAS STARTED WITH PROBLEMS
Corrective Action:
AUTO STOP SENSOR MY ATLAS JUST HAVE 1000 MILES AND IT HAS STARTED WITH PROBLEMS
Additional Notes:
AUTO STOP SENSOR MY ATLAS JUST HAVE 1000 MILES AND IT HAS STARTED WITH PROBLEMS
Mfg Campaign: 11124188
Recall Date: Sep 3, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN DESCENDING AN INCLINE AT SLOW SPEED TO TURN ONTO A ROADWAY THE SENSOR PERCEIVES THE ROAD AS AN OBSTACLE WHICH CAUSES THE CAR TO AUTO-STOP PARTIALLY IN THE ROAD. I THEN HAVE TO DISENGAGE THE EMERGENCY BRAKE AND BEGIN AGAIN. THIS IS TOTALLY UNSAFE. IT HAS HAPPENED 10 TIMES WHEN LEAVING MY OWN DRIVEWAY.
Corrective Action:
WHEN DESCENDING AN INCLINE AT SLOW SPEED TO TURN ONTO A ROADWAY THE SENSOR PERCEIVES THE ROAD AS AN OBSTACLE WHICH CAUSES THE CAR TO AUTO-STOP PARTIALLY IN THE ROAD. I THEN HAVE TO DISENGAGE THE EMERGENCY BRAKE AND BEGIN AGAIN. THIS IS TOTALLY UNSAFE. IT HAS HAPPENED 10 TIMES WHEN LEAVING MY OWN DRIVEWAY.
Additional Notes:
WHEN DESCENDING AN INCLINE AT SLOW SPEED TO TURN ONTO A ROADWAY THE SENSOR PERCEIVES THE ROAD AS AN OBSTACLE WHICH CAUSES THE CAR TO AUTO-STOP PARTIALLY IN THE ROAD. I THEN HAVE TO DISENGAGE THE EMERGENCY BRAKE AND BEGIN AGAIN. THIS IS TOTALLY UNSAFE. IT HAS HAPPENED 10 TIMES WHEN LEAVING MY OWN DRIVEWAY.
Mfg Campaign: 11122872
Recall Date: Aug 27, 2018
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN DESCENDING AN INCLINE AT SLOW SPEED TO TURN ONTO A ROADWAY THE SENSOR PERCEIVES THE ROAD AS AN OBSTACLE WHICH CAUSES THE CAR TO AUTO-STOP PARTIALLY IN THE ROAD. I THEN HAVE TO DISENGAGE THE EMERGENCY BRAKE AND BEGIN AGAIN. THIS IS TOTALLY UNSAFE. IT HAS HAPPENED 10 TIMES WHEN LEAVING MY OWN DRIVEWAY.
Corrective Action:
WHEN DESCENDING AN INCLINE AT SLOW SPEED TO TURN ONTO A ROADWAY THE SENSOR PERCEIVES THE ROAD AS AN OBSTACLE WHICH CAUSES THE CAR TO AUTO-STOP PARTIALLY IN THE ROAD. I THEN HAVE TO DISENGAGE THE EMERGENCY BRAKE AND BEGIN AGAIN. THIS IS TOTALLY UNSAFE. IT HAS HAPPENED 10 TIMES WHEN LEAVING MY OWN DRIVEWAY.
Additional Notes:
WHEN DESCENDING AN INCLINE AT SLOW SPEED TO TURN ONTO A ROADWAY THE SENSOR PERCEIVES THE ROAD AS AN OBSTACLE WHICH CAUSES THE CAR TO AUTO-STOP PARTIALLY IN THE ROAD. I THEN HAVE TO DISENGAGE THE EMERGENCY BRAKE AND BEGIN AGAIN. THIS IS TOTALLY UNSAFE. IT HAS HAPPENED 10 TIMES WHEN LEAVING MY OWN DRIVEWAY.
Mfg Campaign: 11122872
Recall Date: Aug 27, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FREQUENTLY WHILE DRIVING THE 'LANE ASSIST' FEATURE MISINTERPRETS FREEWAY ON RAMPS AND OLD TEMPORARY CONSTRUCTION LINES AND VEERS THA CAR AWAY. THIS DRAMATIC SUDDEN TURNING CAN SWERVE THE VEHICLE INTO ANOTHER LANE, OFF THE ROAD OR INTO ANOTHER VEHICLE. IT HAPPENS NEARLY EVERY DAY DURING NORMAL DRIVING.
Corrective Action:
FREQUENTLY WHILE DRIVING THE 'LANE ASSIST' FEATURE MISINTERPRETS FREEWAY ON RAMPS AND OLD TEMPORARY CONSTRUCTION LINES AND VEERS THA CAR AWAY. THIS DRAMATIC SUDDEN TURNING CAN SWERVE THE VEHICLE INTO ANOTHER LANE, OFF THE ROAD OR INTO ANOTHER VEHICLE. IT HAPPENS NEARLY EVERY DAY DURING NORMAL DRIVING.
Additional Notes:
FREQUENTLY WHILE DRIVING THE 'LANE ASSIST' FEATURE MISINTERPRETS FREEWAY ON RAMPS AND OLD TEMPORARY CONSTRUCTION LINES AND VEERS THA CAR AWAY. THIS DRAMATIC SUDDEN TURNING CAN SWERVE THE VEHICLE INTO ANOTHER LANE, OFF THE ROAD OR INTO ANOTHER VEHICLE. IT HAPPENS NEARLY EVERY DAY DURING NORMAL DRIVING.
Mfg Campaign: 11122388
Recall Date: Aug 26, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE AUTONOMOUS BREAKING SYSTEM AND PEDIATRIAN WARNING SENSORS ARE MALFUNCTIONING MAKING MY CAR UNSAFE TO DRIVE. SINCE IT'S PURCHASE IN JANUARY 2018, THE BRAKES HAVE LOCKED UP AT LEAST 10 TIMES UNDER NORMAL DRIVING CONDITIONS. I CAN RE-CREATE THE PROBLEM WHEN I AM MOVING SLOWLY ON AN UNEVEN ROAD SURFACE. IN ADDITION, AS I SLOW DOWN TO APPROACH A STOP SIGN OR A RED LIGHT, THE ALARMS GO OFF SUGGESTING THAT THERE IS SOMETHING IN THE ROADWAY AT LEAST HALF OF THE TIME. I HAVE BEEN TOLD BY MY LOCAL VW SERVICE STATION THAT THERE ARE NO ERRORS BEING RECORDED BY THE CAR'S SYSTEM THAT CAN BE CORRECTED AND AT THIS TIME ALL ATLAS CARS THAT THEY HAVE TESTED ON THE LOT ARE HAVING DOING THE SAME THING. THEY WERE ABLE TO RECREATE THE AUTO-BRAKING ON A HILL ON THEIR LOT, BUT HAVE NO WAY TO STOP IT FROM HAPPENING. ON SATURDAY, 8/18/2019 WHILE I WAS SLOWLY PULLING OUT OF A LOCAL SHOPPING CENTER, MAKING A LEFT HAND TURN DOWN AN INCLINE THE CAR BRAKES LOCKED UP AFTER I ENTERED THE ACTIVE ROADWAY- AS A RESULT I WAS NEARLY T-BONED BY A CAR THAT HAD JUST MAKE A RIGHT HAND TURN ONTO THE SAME ROADWAY. BY THE GRACE OF GOD, THAT DRIVER WAS MOVING SLOW ENOUGHT TO STOP. I IMMEDIATELY CALLED VW CAR NET, I WAS CONNECTED TO MY DEALER, AND THEY TOOK THE CAR IN FOR INSPECTION. AS I MENTIONED ABOVE, AFTER 5 DAYS THEY WERE NOT ABLE TO RESOLVE THE PROBLEM. I HAVE INITIATED A COMPLAINT WITH VW OF AMERICA AND AM WRITING TO TELL YOU THAT I DO NOT FEEL SAFE DRIVING A CAR THAT WILL STOP ME IN THE MIDDLE OF A ROAD WAY. I DO NOT WANT MY FAMILY TO BE THE VICTIMS OF A PREVENTABLE ACCIDENT AND WANT THIS PROBLEM FIXED BEFORE THERE IS A CATASTROPHE FOR ME OR ANOTHER ATLAS OWNER. PLEASE ME KNOW HAVE OTHER INFORMATION I CAN GIVE YOU SO THAT YOU CAN PROPERLY INVESTIGATE THIS PROBLEM.
Corrective Action:
THE AUTONOMOUS BREAKING SYSTEM AND PEDIATRIAN WARNING SENSORS ARE MALFUNCTIONING MAKING MY CAR UNSAFE TO DRIVE. SINCE IT'S PURCHASE IN JANUARY 2018, THE BRAKES HAVE LOCKED UP AT LEAST 10 TIMES UNDER NORMAL DRIVING CONDITIONS. I CAN RE-CREATE THE PROBLEM WHEN I AM MOVING SLOWLY ON AN UNEVEN ROAD SURFACE. IN ADDITION, AS I SLOW DOWN TO APPROACH A STOP SIGN OR A RED LIGHT, THE ALARMS GO OFF SUGGESTING THAT THERE IS SOMETHING IN THE ROADWAY AT LEAST HALF OF THE TIME. I HAVE BEEN TOLD BY MY LOCAL VW SERVICE STATION THAT THERE ARE NO ERRORS BEING RECORDED BY THE CAR'S SYSTEM THAT CAN BE CORRECTED AND AT THIS TIME ALL ATLAS CARS THAT THEY HAVE TESTED ON THE LOT ARE HAVING DOING THE SAME THING. THEY WERE ABLE TO RECREATE THE AUTO-BRAKING ON A HILL ON THEIR LOT, BUT HAVE NO WAY TO STOP IT FROM HAPPENING. ON SATURDAY, 8/18/2019 WHILE I WAS SLOWLY PULLING OUT OF A LOCAL SHOPPING CENTER, MAKING A LEFT HAND TURN DOWN AN INCLINE THE CAR BRAKES LOCKED UP AFTER I ENTERED THE ACTIVE ROADWAY- AS A RESULT I WAS NEARLY T-BONED BY A CAR THAT HAD JUST MAKE A RIGHT HAND TURN ONTO THE SAME ROADWAY. BY THE GRACE OF GOD, THAT DRIVER WAS MOVING SLOW ENOUGHT TO STOP. I IMMEDIATELY CALLED VW CAR NET, I WAS CONNECTED TO MY DEALER, AND THEY TOOK THE CAR IN FOR INSPECTION. AS I MENTIONED ABOVE, AFTER 5 DAYS THEY WERE NOT ABLE TO RESOLVE THE PROBLEM. I HAVE INITIATED A COMPLAINT WITH VW OF AMERICA AND AM WRITING TO TELL YOU THAT I DO NOT FEEL SAFE DRIVING A CAR THAT WILL STOP ME IN THE MIDDLE OF A ROAD WAY. I DO NOT WANT MY FAMILY TO BE THE VICTIMS OF A PREVENTABLE ACCIDENT AND WANT THIS PROBLEM FIXED BEFORE THERE IS A CATASTROPHE FOR ME OR ANOTHER ATLAS OWNER. PLEASE ME KNOW HAVE OTHER INFORMATION I CAN GIVE YOU SO THAT YOU CAN PROPERLY INVESTIGATE THIS PROBLEM.
Additional Notes:
THE AUTONOMOUS BREAKING SYSTEM AND PEDIATRIAN WARNING SENSORS ARE MALFUNCTIONING MAKING MY CAR UNSAFE TO DRIVE. SINCE IT'S PURCHASE IN JANUARY 2018, THE BRAKES HAVE LOCKED UP AT LEAST 10 TIMES UNDER NORMAL DRIVING CONDITIONS. I CAN RE-CREATE THE PROBLEM WHEN I AM MOVING SLOWLY ON AN UNEVEN ROAD SURFACE. IN ADDITION, AS I SLOW DOWN TO APPROACH A STOP SIGN OR A RED LIGHT, THE ALARMS GO OFF SUGGESTING THAT THERE IS SOMETHING IN THE ROADWAY AT LEAST HALF OF THE TIME. I HAVE BEEN TOLD BY MY LOCAL VW SERVICE STATION THAT THERE ARE NO ERRORS BEING RECORDED BY THE CAR'S SYSTEM THAT CAN BE CORRECTED AND AT THIS TIME ALL ATLAS CARS THAT THEY HAVE TESTED ON THE LOT ARE HAVING DOING THE SAME THING. THEY WERE ABLE TO RECREATE THE AUTO-BRAKING ON A HILL ON THEIR LOT, BUT HAVE NO WAY TO STOP IT FROM HAPPENING. ON SATURDAY, 8/18/2019 WHILE I WAS SLOWLY PULLING OUT OF A LOCAL SHOPPING CENTER, MAKING A LEFT HAND TURN DOWN AN INCLINE THE CAR BRAKES LOCKED UP AFTER I ENTERED THE ACTIVE ROADWAY- AS A RESULT I WAS NEARLY T-BONED BY A CAR THAT HAD JUST MAKE A RIGHT HAND TURN ONTO THE SAME ROADWAY. BY THE GRACE OF GOD, THAT DRIVER WAS MOVING SLOW ENOUGHT TO STOP. I IMMEDIATELY CALLED VW CAR NET, I WAS CONNECTED TO MY DEALER, AND THEY TOOK THE CAR IN FOR INSPECTION. AS I MENTIONED ABOVE, AFTER 5 DAYS THEY WERE NOT ABLE TO RESOLVE THE PROBLEM. I HAVE INITIATED A COMPLAINT WITH VW OF AMERICA AND AM WRITING TO TELL YOU THAT I DO NOT FEEL SAFE DRIVING A CAR THAT WILL STOP ME IN THE MIDDLE OF A ROAD WAY. I DO NOT WANT MY FAMILY TO BE THE VICTIMS OF A PREVENTABLE ACCIDENT AND WANT THIS PROBLEM FIXED BEFORE THERE IS A CATASTROPHE FOR ME OR ANOTHER ATLAS OWNER. PLEASE ME KNOW HAVE OTHER INFORMATION I CAN GIVE YOU SO THAT YOU CAN PROPERLY INVESTIGATE THIS PROBLEM.
Mfg Campaign: 11122194
Recall Date: Aug 24, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE STOPS SUDDENLY AND SHUTS OFF. SLOPED DRIVEWAYS. VEHICLE IN MOTION APPROACHING END OF ANY DRIVEWAY WITH CERTAIN ANGLES WILL SUDDENLY SLAM ON THE BRAKES AND SHUT DOWN, LEAVING STRANDED UNTIL RESTART. POSSIBLE TO BE REAR ENDED OR HIT FROM ANY DIRECTION WHERE TRAFFIC MAY BE COMING FROM. SENSORS BEEP QUICKLY RIGHT BEFORE THIS HAPPENS. THE VEHICLE HAS PLENTY OF GROUND CLEARANCE.
Corrective Action:
VEHICLE STOPS SUDDENLY AND SHUTS OFF. SLOPED DRIVEWAYS. VEHICLE IN MOTION APPROACHING END OF ANY DRIVEWAY WITH CERTAIN ANGLES WILL SUDDENLY SLAM ON THE BRAKES AND SHUT DOWN, LEAVING STRANDED UNTIL RESTART. POSSIBLE TO BE REAR ENDED OR HIT FROM ANY DIRECTION WHERE TRAFFIC MAY BE COMING FROM. SENSORS BEEP QUICKLY RIGHT BEFORE THIS HAPPENS. THE VEHICLE HAS PLENTY OF GROUND CLEARANCE.
Additional Notes:
VEHICLE STOPS SUDDENLY AND SHUTS OFF. SLOPED DRIVEWAYS. VEHICLE IN MOTION APPROACHING END OF ANY DRIVEWAY WITH CERTAIN ANGLES WILL SUDDENLY SLAM ON THE BRAKES AND SHUT DOWN, LEAVING STRANDED UNTIL RESTART. POSSIBLE TO BE REAR ENDED OR HIT FROM ANY DIRECTION WHERE TRAFFIC MAY BE COMING FROM. SENSORS BEEP QUICKLY RIGHT BEFORE THIS HAPPENS. THE VEHICLE HAS PLENTY OF GROUND CLEARANCE.
Mfg Campaign: 11121925
Recall Date: Aug 23, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE STOPS SUDDENLY AND SHUTS OFF. SLOPED DRIVEWAYS. VEHICLE IN MOTION APPROACHING END OF ANY DRIVEWAY WITH CERTAIN ANGLES WILL SUDDENLY SLAM ON THE BRAKES AND SHUT DOWN, LEAVING STRANDED UNTIL RESTART. POSSIBLE TO BE REAR ENDED OR HIT FROM ANY DIRECTION WHERE TRAFFIC MAY BE COMING FROM. SENSORS BEEP QUICKLY RIGHT BEFORE THIS HAPPENS. THE VEHICLE HAS PLENTY OF GROUND CLEARANCE.
Corrective Action:
VEHICLE STOPS SUDDENLY AND SHUTS OFF. SLOPED DRIVEWAYS. VEHICLE IN MOTION APPROACHING END OF ANY DRIVEWAY WITH CERTAIN ANGLES WILL SUDDENLY SLAM ON THE BRAKES AND SHUT DOWN, LEAVING STRANDED UNTIL RESTART. POSSIBLE TO BE REAR ENDED OR HIT FROM ANY DIRECTION WHERE TRAFFIC MAY BE COMING FROM. SENSORS BEEP QUICKLY RIGHT BEFORE THIS HAPPENS. THE VEHICLE HAS PLENTY OF GROUND CLEARANCE.
Additional Notes:
VEHICLE STOPS SUDDENLY AND SHUTS OFF. SLOPED DRIVEWAYS. VEHICLE IN MOTION APPROACHING END OF ANY DRIVEWAY WITH CERTAIN ANGLES WILL SUDDENLY SLAM ON THE BRAKES AND SHUT DOWN, LEAVING STRANDED UNTIL RESTART. POSSIBLE TO BE REAR ENDED OR HIT FROM ANY DIRECTION WHERE TRAFFIC MAY BE COMING FROM. SENSORS BEEP QUICKLY RIGHT BEFORE THIS HAPPENS. THE VEHICLE HAS PLENTY OF GROUND CLEARANCE.
Mfg Campaign: 11121925
Recall Date: Aug 23, 2018
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AT AROUND 60 TO 70 MPH, THE VEHICLE HAS A SLIGHT VIBRATION WHICH SHAKES THE CAR AND THE STEERING WHEEL. ALONG WITH VIBRATION THERE IS A SLIGHT FLUTTERING NOISE AT THE SAME TIME. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIRS THREE DIFFERENT TIMES BUT THE DEALERSHIP CLAIMS THIS IS JUST HIGHWAY NOISE. I TOLD THE DEALERSHIP THAT THIS VIBRATION AND NOISE IS ON DIFFERENT KINDS OF HIGHWAY SURFACE. I BROUGHT THE NEW ON NOVEMBER 27, 2017 AND DROVE IT HOME FROM CINCINNATI OH TO MY HOME IN NEWARK OH ABOUT 150 MILES. I NOTICED THE VIBRATION AND NOISE ON THE TRIP HOME FROM THE DEALERSHIP AND NOTIFIED THE DEALERSHIP THAT THERE WAS A PROBLEM WITH THIS NEW CAR. THIS CAR 18 MILES ON THE ODOMETER WHEN I TOOK DELIVERY ON NOVEMBER 27, 2017. I HAD MOVED TO MICHIGAN IN JUNE 2018 HAD TAKEN TO WILLIAMS VOLKSWAGEN TO REPAIR THIS PROBLEM. WILLIAMS VOLKSWAGEN HAD TWICE TRIED TO REPAIR THE VEHICLE AND EACH TIME CLAIMED IT WAS REPAIRED SATISFACTORY. THE FIRST TIJE I TOOK IT TO WILLIAMS VOLKSWAGEN SERVICE CLAIMED I HAD HIT A POT HOLE. I TOLD HIM IT WAS THAT WAY WHEN I PURCHASE THE CAR. THEY BALANCE ALL WHEELS AND CLAIMED IT WAS REPAIRED. I TOOK BACK AGAIN AND THEY DID A "FORCED" BALANCE AND REPLACE TWO FRONT TIRES AND SAID IT WAS REPAIRED. I CONTACTED WILLIAMS VOLKSWAGEN SERVICE MANAGER AND HE ADMITTED HE ALSO HEARD AND SEEN THE VIBRATION IN THE CAR BUT CLAIMED IT WAS DUE TO ROAD CONDITIONS, NOT THE CAR. I AM CONCERN THERE COULD BE A SAFETY PROBLEM WITH THIS CAR MAYBE WITH THE STEERING AND OR WHEELS.
Corrective Action:
AT AROUND 60 TO 70 MPH, THE VEHICLE HAS A SLIGHT VIBRATION WHICH SHAKES THE CAR AND THE STEERING WHEEL. ALONG WITH VIBRATION THERE IS A SLIGHT FLUTTERING NOISE AT THE SAME TIME. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIRS THREE DIFFERENT TIMES BUT THE DEALERSHIP CLAIMS THIS IS JUST HIGHWAY NOISE. I TOLD THE DEALERSHIP THAT THIS VIBRATION AND NOISE IS ON DIFFERENT KINDS OF HIGHWAY SURFACE. I BROUGHT THE NEW ON NOVEMBER 27, 2017 AND DROVE IT HOME FROM CINCINNATI OH TO MY HOME IN NEWARK OH ABOUT 150 MILES. I NOTICED THE VIBRATION AND NOISE ON THE TRIP HOME FROM THE DEALERSHIP AND NOTIFIED THE DEALERSHIP THAT THERE WAS A PROBLEM WITH THIS NEW CAR. THIS CAR 18 MILES ON THE ODOMETER WHEN I TOOK DELIVERY ON NOVEMBER 27, 2017. I HAD MOVED TO MICHIGAN IN JUNE 2018 HAD TAKEN TO WILLIAMS VOLKSWAGEN TO REPAIR THIS PROBLEM. WILLIAMS VOLKSWAGEN HAD TWICE TRIED TO REPAIR THE VEHICLE AND EACH TIME CLAIMED IT WAS REPAIRED SATISFACTORY. THE FIRST TIJE I TOOK IT TO WILLIAMS VOLKSWAGEN SERVICE CLAIMED I HAD HIT A POT HOLE. I TOLD HIM IT WAS THAT WAY WHEN I PURCHASE THE CAR. THEY BALANCE ALL WHEELS AND CLAIMED IT WAS REPAIRED. I TOOK BACK AGAIN AND THEY DID A "FORCED" BALANCE AND REPLACE TWO FRONT TIRES AND SAID IT WAS REPAIRED. I CONTACTED WILLIAMS VOLKSWAGEN SERVICE MANAGER AND HE ADMITTED HE ALSO HEARD AND SEEN THE VIBRATION IN THE CAR BUT CLAIMED IT WAS DUE TO ROAD CONDITIONS, NOT THE CAR. I AM CONCERN THERE COULD BE A SAFETY PROBLEM WITH THIS CAR MAYBE WITH THE STEERING AND OR WHEELS.
Additional Notes:
AT AROUND 60 TO 70 MPH, THE VEHICLE HAS A SLIGHT VIBRATION WHICH SHAKES THE CAR AND THE STEERING WHEEL. ALONG WITH VIBRATION THERE IS A SLIGHT FLUTTERING NOISE AT THE SAME TIME. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIRS THREE DIFFERENT TIMES BUT THE DEALERSHIP CLAIMS THIS IS JUST HIGHWAY NOISE. I TOLD THE DEALERSHIP THAT THIS VIBRATION AND NOISE IS ON DIFFERENT KINDS OF HIGHWAY SURFACE. I BROUGHT THE NEW ON NOVEMBER 27, 2017 AND DROVE IT HOME FROM CINCINNATI OH TO MY HOME IN NEWARK OH ABOUT 150 MILES. I NOTICED THE VIBRATION AND NOISE ON THE TRIP HOME FROM THE DEALERSHIP AND NOTIFIED THE DEALERSHIP THAT THERE WAS A PROBLEM WITH THIS NEW CAR. THIS CAR 18 MILES ON THE ODOMETER WHEN I TOOK DELIVERY ON NOVEMBER 27, 2017. I HAD MOVED TO MICHIGAN IN JUNE 2018 HAD TAKEN TO WILLIAMS VOLKSWAGEN TO REPAIR THIS PROBLEM. WILLIAMS VOLKSWAGEN HAD TWICE TRIED TO REPAIR THE VEHICLE AND EACH TIME CLAIMED IT WAS REPAIRED SATISFACTORY. THE FIRST TIJE I TOOK IT TO WILLIAMS VOLKSWAGEN SERVICE CLAIMED I HAD HIT A POT HOLE. I TOLD HIM IT WAS THAT WAY WHEN I PURCHASE THE CAR. THEY BALANCE ALL WHEELS AND CLAIMED IT WAS REPAIRED. I TOOK BACK AGAIN AND THEY DID A "FORCED" BALANCE AND REPLACE TWO FRONT TIRES AND SAID IT WAS REPAIRED. I CONTACTED WILLIAMS VOLKSWAGEN SERVICE MANAGER AND HE ADMITTED HE ALSO HEARD AND SEEN THE VIBRATION IN THE CAR BUT CLAIMED IT WAS DUE TO ROAD CONDITIONS, NOT THE CAR. I AM CONCERN THERE COULD BE A SAFETY PROBLEM WITH THIS CAR MAYBE WITH THE STEERING AND OR WHEELS.
Mfg Campaign: 11120865
Recall Date: Aug 19, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
AT AROUND 60 TO 70 MPH, THE VEHICLE HAS A SLIGHT VIBRATION WHICH SHAKES THE CAR AND THE STEERING WHEEL. ALONG WITH VIBRATION THERE IS A SLIGHT FLUTTERING NOISE AT THE SAME TIME. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIRS THREE DIFFERENT TIMES BUT THE DEALERSHIP CLAIMS THIS IS JUST HIGHWAY NOISE. I TOLD THE DEALERSHIP THAT THIS VIBRATION AND NOISE IS ON DIFFERENT KINDS OF HIGHWAY SURFACE. I BROUGHT THE NEW ON NOVEMBER 27, 2017 AND DROVE IT HOME FROM CINCINNATI OH TO MY HOME IN NEWARK OH ABOUT 150 MILES. I NOTICED THE VIBRATION AND NOISE ON THE TRIP HOME FROM THE DEALERSHIP AND NOTIFIED THE DEALERSHIP THAT THERE WAS A PROBLEM WITH THIS NEW CAR. THIS CAR 18 MILES ON THE ODOMETER WHEN I TOOK DELIVERY ON NOVEMBER 27, 2017. I HAD MOVED TO MICHIGAN IN JUNE 2018 HAD TAKEN TO WILLIAMS VOLKSWAGEN TO REPAIR THIS PROBLEM. WILLIAMS VOLKSWAGEN HAD TWICE TRIED TO REPAIR THE VEHICLE AND EACH TIME CLAIMED IT WAS REPAIRED SATISFACTORY. THE FIRST TIJE I TOOK IT TO WILLIAMS VOLKSWAGEN SERVICE CLAIMED I HAD HIT A POT HOLE. I TOLD HIM IT WAS THAT WAY WHEN I PURCHASE THE CAR. THEY BALANCE ALL WHEELS AND CLAIMED IT WAS REPAIRED. I TOOK BACK AGAIN AND THEY DID A "FORCED" BALANCE AND REPLACE TWO FRONT TIRES AND SAID IT WAS REPAIRED. I CONTACTED WILLIAMS VOLKSWAGEN SERVICE MANAGER AND HE ADMITTED HE ALSO HEARD AND SEEN THE VIBRATION IN THE CAR BUT CLAIMED IT WAS DUE TO ROAD CONDITIONS, NOT THE CAR. I AM CONCERN THERE COULD BE A SAFETY PROBLEM WITH THIS CAR MAYBE WITH THE STEERING AND OR WHEELS.
Corrective Action:
AT AROUND 60 TO 70 MPH, THE VEHICLE HAS A SLIGHT VIBRATION WHICH SHAKES THE CAR AND THE STEERING WHEEL. ALONG WITH VIBRATION THERE IS A SLIGHT FLUTTERING NOISE AT THE SAME TIME. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIRS THREE DIFFERENT TIMES BUT THE DEALERSHIP CLAIMS THIS IS JUST HIGHWAY NOISE. I TOLD THE DEALERSHIP THAT THIS VIBRATION AND NOISE IS ON DIFFERENT KINDS OF HIGHWAY SURFACE. I BROUGHT THE NEW ON NOVEMBER 27, 2017 AND DROVE IT HOME FROM CINCINNATI OH TO MY HOME IN NEWARK OH ABOUT 150 MILES. I NOTICED THE VIBRATION AND NOISE ON THE TRIP HOME FROM THE DEALERSHIP AND NOTIFIED THE DEALERSHIP THAT THERE WAS A PROBLEM WITH THIS NEW CAR. THIS CAR 18 MILES ON THE ODOMETER WHEN I TOOK DELIVERY ON NOVEMBER 27, 2017. I HAD MOVED TO MICHIGAN IN JUNE 2018 HAD TAKEN TO WILLIAMS VOLKSWAGEN TO REPAIR THIS PROBLEM. WILLIAMS VOLKSWAGEN HAD TWICE TRIED TO REPAIR THE VEHICLE AND EACH TIME CLAIMED IT WAS REPAIRED SATISFACTORY. THE FIRST TIJE I TOOK IT TO WILLIAMS VOLKSWAGEN SERVICE CLAIMED I HAD HIT A POT HOLE. I TOLD HIM IT WAS THAT WAY WHEN I PURCHASE THE CAR. THEY BALANCE ALL WHEELS AND CLAIMED IT WAS REPAIRED. I TOOK BACK AGAIN AND THEY DID A "FORCED" BALANCE AND REPLACE TWO FRONT TIRES AND SAID IT WAS REPAIRED. I CONTACTED WILLIAMS VOLKSWAGEN SERVICE MANAGER AND HE ADMITTED HE ALSO HEARD AND SEEN THE VIBRATION IN THE CAR BUT CLAIMED IT WAS DUE TO ROAD CONDITIONS, NOT THE CAR. I AM CONCERN THERE COULD BE A SAFETY PROBLEM WITH THIS CAR MAYBE WITH THE STEERING AND OR WHEELS.
Additional Notes:
AT AROUND 60 TO 70 MPH, THE VEHICLE HAS A SLIGHT VIBRATION WHICH SHAKES THE CAR AND THE STEERING WHEEL. ALONG WITH VIBRATION THERE IS A SLIGHT FLUTTERING NOISE AT THE SAME TIME. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIRS THREE DIFFERENT TIMES BUT THE DEALERSHIP CLAIMS THIS IS JUST HIGHWAY NOISE. I TOLD THE DEALERSHIP THAT THIS VIBRATION AND NOISE IS ON DIFFERENT KINDS OF HIGHWAY SURFACE. I BROUGHT THE NEW ON NOVEMBER 27, 2017 AND DROVE IT HOME FROM CINCINNATI OH TO MY HOME IN NEWARK OH ABOUT 150 MILES. I NOTICED THE VIBRATION AND NOISE ON THE TRIP HOME FROM THE DEALERSHIP AND NOTIFIED THE DEALERSHIP THAT THERE WAS A PROBLEM WITH THIS NEW CAR. THIS CAR 18 MILES ON THE ODOMETER WHEN I TOOK DELIVERY ON NOVEMBER 27, 2017. I HAD MOVED TO MICHIGAN IN JUNE 2018 HAD TAKEN TO WILLIAMS VOLKSWAGEN TO REPAIR THIS PROBLEM. WILLIAMS VOLKSWAGEN HAD TWICE TRIED TO REPAIR THE VEHICLE AND EACH TIME CLAIMED IT WAS REPAIRED SATISFACTORY. THE FIRST TIJE I TOOK IT TO WILLIAMS VOLKSWAGEN SERVICE CLAIMED I HAD HIT A POT HOLE. I TOLD HIM IT WAS THAT WAY WHEN I PURCHASE THE CAR. THEY BALANCE ALL WHEELS AND CLAIMED IT WAS REPAIRED. I TOOK BACK AGAIN AND THEY DID A "FORCED" BALANCE AND REPLACE TWO FRONT TIRES AND SAID IT WAS REPAIRED. I CONTACTED WILLIAMS VOLKSWAGEN SERVICE MANAGER AND HE ADMITTED HE ALSO HEARD AND SEEN THE VIBRATION IN THE CAR BUT CLAIMED IT WAS DUE TO ROAD CONDITIONS, NOT THE CAR. I AM CONCERN THERE COULD BE A SAFETY PROBLEM WITH THIS CAR MAYBE WITH THE STEERING AND OR WHEELS.
Mfg Campaign: 11120865
Recall Date: Aug 19, 2018
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
AT AROUND 60 TO 70 MPH, THE VEHICLE HAS A SLIGHT VIBRATION WHICH SHAKES THE CAR AND THE STEERING WHEEL. ALONG WITH VIBRATION THERE IS A SLIGHT FLUTTERING NOISE AT THE SAME TIME. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIRS THREE DIFFERENT TIMES BUT THE DEALERSHIP CLAIMS THIS IS JUST HIGHWAY NOISE. I TOLD THE DEALERSHIP THAT THIS VIBRATION AND NOISE IS ON DIFFERENT KINDS OF HIGHWAY SURFACE. I BROUGHT THE NEW ON NOVEMBER 27, 2017 AND DROVE IT HOME FROM CINCINNATI OH TO MY HOME IN NEWARK OH ABOUT 150 MILES. I NOTICED THE VIBRATION AND NOISE ON THE TRIP HOME FROM THE DEALERSHIP AND NOTIFIED THE DEALERSHIP THAT THERE WAS A PROBLEM WITH THIS NEW CAR. THIS CAR 18 MILES ON THE ODOMETER WHEN I TOOK DELIVERY ON NOVEMBER 27, 2017. I HAD MOVED TO MICHIGAN IN JUNE 2018 HAD TAKEN TO WILLIAMS VOLKSWAGEN TO REPAIR THIS PROBLEM. WILLIAMS VOLKSWAGEN HAD TWICE TRIED TO REPAIR THE VEHICLE AND EACH TIME CLAIMED IT WAS REPAIRED SATISFACTORY. THE FIRST TIJE I TOOK IT TO WILLIAMS VOLKSWAGEN SERVICE CLAIMED I HAD HIT A POT HOLE. I TOLD HIM IT WAS THAT WAY WHEN I PURCHASE THE CAR. THEY BALANCE ALL WHEELS AND CLAIMED IT WAS REPAIRED. I TOOK BACK AGAIN AND THEY DID A "FORCED" BALANCE AND REPLACE TWO FRONT TIRES AND SAID IT WAS REPAIRED. I CONTACTED WILLIAMS VOLKSWAGEN SERVICE MANAGER AND HE ADMITTED HE ALSO HEARD AND SEEN THE VIBRATION IN THE CAR BUT CLAIMED IT WAS DUE TO ROAD CONDITIONS, NOT THE CAR. I AM CONCERN THERE COULD BE A SAFETY PROBLEM WITH THIS CAR MAYBE WITH THE STEERING AND OR WHEELS.
Corrective Action:
AT AROUND 60 TO 70 MPH, THE VEHICLE HAS A SLIGHT VIBRATION WHICH SHAKES THE CAR AND THE STEERING WHEEL. ALONG WITH VIBRATION THERE IS A SLIGHT FLUTTERING NOISE AT THE SAME TIME. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIRS THREE DIFFERENT TIMES BUT THE DEALERSHIP CLAIMS THIS IS JUST HIGHWAY NOISE. I TOLD THE DEALERSHIP THAT THIS VIBRATION AND NOISE IS ON DIFFERENT KINDS OF HIGHWAY SURFACE. I BROUGHT THE NEW ON NOVEMBER 27, 2017 AND DROVE IT HOME FROM CINCINNATI OH TO MY HOME IN NEWARK OH ABOUT 150 MILES. I NOTICED THE VIBRATION AND NOISE ON THE TRIP HOME FROM THE DEALERSHIP AND NOTIFIED THE DEALERSHIP THAT THERE WAS A PROBLEM WITH THIS NEW CAR. THIS CAR 18 MILES ON THE ODOMETER WHEN I TOOK DELIVERY ON NOVEMBER 27, 2017. I HAD MOVED TO MICHIGAN IN JUNE 2018 HAD TAKEN TO WILLIAMS VOLKSWAGEN TO REPAIR THIS PROBLEM. WILLIAMS VOLKSWAGEN HAD TWICE TRIED TO REPAIR THE VEHICLE AND EACH TIME CLAIMED IT WAS REPAIRED SATISFACTORY. THE FIRST TIJE I TOOK IT TO WILLIAMS VOLKSWAGEN SERVICE CLAIMED I HAD HIT A POT HOLE. I TOLD HIM IT WAS THAT WAY WHEN I PURCHASE THE CAR. THEY BALANCE ALL WHEELS AND CLAIMED IT WAS REPAIRED. I TOOK BACK AGAIN AND THEY DID A "FORCED" BALANCE AND REPLACE TWO FRONT TIRES AND SAID IT WAS REPAIRED. I CONTACTED WILLIAMS VOLKSWAGEN SERVICE MANAGER AND HE ADMITTED HE ALSO HEARD AND SEEN THE VIBRATION IN THE CAR BUT CLAIMED IT WAS DUE TO ROAD CONDITIONS, NOT THE CAR. I AM CONCERN THERE COULD BE A SAFETY PROBLEM WITH THIS CAR MAYBE WITH THE STEERING AND OR WHEELS.
Additional Notes:
AT AROUND 60 TO 70 MPH, THE VEHICLE HAS A SLIGHT VIBRATION WHICH SHAKES THE CAR AND THE STEERING WHEEL. ALONG WITH VIBRATION THERE IS A SLIGHT FLUTTERING NOISE AT THE SAME TIME. THE CAR HAS BEEN AT THE DEALERSHIP FOR REPAIRS THREE DIFFERENT TIMES BUT THE DEALERSHIP CLAIMS THIS IS JUST HIGHWAY NOISE. I TOLD THE DEALERSHIP THAT THIS VIBRATION AND NOISE IS ON DIFFERENT KINDS OF HIGHWAY SURFACE. I BROUGHT THE NEW ON NOVEMBER 27, 2017 AND DROVE IT HOME FROM CINCINNATI OH TO MY HOME IN NEWARK OH ABOUT 150 MILES. I NOTICED THE VIBRATION AND NOISE ON THE TRIP HOME FROM THE DEALERSHIP AND NOTIFIED THE DEALERSHIP THAT THERE WAS A PROBLEM WITH THIS NEW CAR. THIS CAR 18 MILES ON THE ODOMETER WHEN I TOOK DELIVERY ON NOVEMBER 27, 2017. I HAD MOVED TO MICHIGAN IN JUNE 2018 HAD TAKEN TO WILLIAMS VOLKSWAGEN TO REPAIR THIS PROBLEM. WILLIAMS VOLKSWAGEN HAD TWICE TRIED TO REPAIR THE VEHICLE AND EACH TIME CLAIMED IT WAS REPAIRED SATISFACTORY. THE FIRST TIJE I TOOK IT TO WILLIAMS VOLKSWAGEN SERVICE CLAIMED I HAD HIT A POT HOLE. I TOLD HIM IT WAS THAT WAY WHEN I PURCHASE THE CAR. THEY BALANCE ALL WHEELS AND CLAIMED IT WAS REPAIRED. I TOOK BACK AGAIN AND THEY DID A "FORCED" BALANCE AND REPLACE TWO FRONT TIRES AND SAID IT WAS REPAIRED. I CONTACTED WILLIAMS VOLKSWAGEN SERVICE MANAGER AND HE ADMITTED HE ALSO HEARD AND SEEN THE VIBRATION IN THE CAR BUT CLAIMED IT WAS DUE TO ROAD CONDITIONS, NOT THE CAR. I AM CONCERN THERE COULD BE A SAFETY PROBLEM WITH THIS CAR MAYBE WITH THE STEERING AND OR WHEELS.
Mfg Campaign: 11120865
Recall Date: Aug 19, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY SUV IS IN THE SHOP FOR STOPPING WHEN IT SHOULD NOT STOP. WHEN PULLING OUT OF DRIVEWAYS. THE VEHICLE WILL APPLY THE AUTOMATIC BRAKING SYSTEM LEAVING ME AND THE SUVOUT IN THE MIDDLE OF TRAFFIC.
Corrective Action:
MY SUV IS IN THE SHOP FOR STOPPING WHEN IT SHOULD NOT STOP. WHEN PULLING OUT OF DRIVEWAYS. THE VEHICLE WILL APPLY THE AUTOMATIC BRAKING SYSTEM LEAVING ME AND THE SUVOUT IN THE MIDDLE OF TRAFFIC.
Additional Notes:
MY SUV IS IN THE SHOP FOR STOPPING WHEN IT SHOULD NOT STOP. WHEN PULLING OUT OF DRIVEWAYS. THE VEHICLE WILL APPLY THE AUTOMATIC BRAKING SYSTEM LEAVING ME AND THE SUVOUT IN THE MIDDLE OF TRAFFIC.
Mfg Campaign: 11119777
Recall Date: Aug 13, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I BOUGHT A VW ATLAS 2018 EXPECTING THE FRONT ASSIST FEATURE, WHEREBY IF THE SUV DETECTS AN OBSTACLE IN ITS PATH, IT WILL ENGAGE THE BRAKES TO STOP THE VEHICLE AND AVOID A COLLISION. UNFORTUNATELY I AM EXPERIENCING A SITUATION WHERE THE FEATURE COULD CAUSE A COLLISION. FROM CONVERSATIONS WITH VM SERVICE, THE SENSOR THAT DETECTS OBSTACLES POINTS FROM THE GRILL, DIRECTLY OUT, AND PARALLEL TO THE ROAD. WHEN DRIVING ON A DOWN SLOPE THAT LEVELS OUT, THE SENSOR WILL DETECT THE ROAD, AND, ASSUMING IT IS AN OBSTACLE, ENGAGE THE BRAKES TO STOP THE VEHICLE TO AVOID COLLISION. AT SPEEDS >10MPH, THERE IS NO DETECTION. BUT, I DISCOVERED (MULTIPLE TIMES) THAT ENTERING TRAFFIC FROM A CAR PARK CREATES THE DOWN ANGLE, AND (BECAUSE ITS IS ESSENTIAL TO DRIVE SLOWLY EXITING A CAR PARK TO FULLY OBSERVE THE ONCOMING TRAFFIC) THE SPEED WHEREBY THE FEATURE ENGAGES AND STOPS THE SUV. IN MULTIPLE OCCASIONS THIS HAS STOPS US IN INCOMING TRAFFIC, WITH THE REAL POSSIBILITY OF A DRIVERS SIDE COLLISION. I HAD STARTED TO DISABLE THE FRONT ASSIST FEATURE BUT DISCOVERED THIS MUST BE DONE ON EVERY TRIP, AND OF COURSE (A) SOMETIMES THIS IS FORGOTTEN AND (B) OTHERS DRIVING THE SUV MAY NOT REMEMBER OR EVEN KNOW. I FEEL THAT THIS FEATURE (ACKNOWLEDGEDLY A GREAT SAFETY FEATURE WHEN DRIVING ON A LEVEL ROAD), IS ACTUALLY A POTENTIAL COLLISION HAZARD WHEN DRIVING IN THE CONDITIONS DESCRIBED ABOVE.
Corrective Action:
I BOUGHT A VW ATLAS 2018 EXPECTING THE FRONT ASSIST FEATURE, WHEREBY IF THE SUV DETECTS AN OBSTACLE IN ITS PATH, IT WILL ENGAGE THE BRAKES TO STOP THE VEHICLE AND AVOID A COLLISION. UNFORTUNATELY I AM EXPERIENCING A SITUATION WHERE THE FEATURE COULD CAUSE A COLLISION. FROM CONVERSATIONS WITH VM SERVICE, THE SENSOR THAT DETECTS OBSTACLES POINTS FROM THE GRILL, DIRECTLY OUT, AND PARALLEL TO THE ROAD. WHEN DRIVING ON A DOWN SLOPE THAT LEVELS OUT, THE SENSOR WILL DETECT THE ROAD, AND, ASSUMING IT IS AN OBSTACLE, ENGAGE THE BRAKES TO STOP THE VEHICLE TO AVOID COLLISION. AT SPEEDS >10MPH, THERE IS NO DETECTION. BUT, I DISCOVERED (MULTIPLE TIMES) THAT ENTERING TRAFFIC FROM A CAR PARK CREATES THE DOWN ANGLE, AND (BECAUSE ITS IS ESSENTIAL TO DRIVE SLOWLY EXITING A CAR PARK TO FULLY OBSERVE THE ONCOMING TRAFFIC) THE SPEED WHEREBY THE FEATURE ENGAGES AND STOPS THE SUV. IN MULTIPLE OCCASIONS THIS HAS STOPS US IN INCOMING TRAFFIC, WITH THE REAL POSSIBILITY OF A DRIVERS SIDE COLLISION. I HAD STARTED TO DISABLE THE FRONT ASSIST FEATURE BUT DISCOVERED THIS MUST BE DONE ON EVERY TRIP, AND OF COURSE (A) SOMETIMES THIS IS FORGOTTEN AND (B) OTHERS DRIVING THE SUV MAY NOT REMEMBER OR EVEN KNOW. I FEEL THAT THIS FEATURE (ACKNOWLEDGEDLY A GREAT SAFETY FEATURE WHEN DRIVING ON A LEVEL ROAD), IS ACTUALLY A POTENTIAL COLLISION HAZARD WHEN DRIVING IN THE CONDITIONS DESCRIBED ABOVE.
Additional Notes:
I BOUGHT A VW ATLAS 2018 EXPECTING THE FRONT ASSIST FEATURE, WHEREBY IF THE SUV DETECTS AN OBSTACLE IN ITS PATH, IT WILL ENGAGE THE BRAKES TO STOP THE VEHICLE AND AVOID A COLLISION. UNFORTUNATELY I AM EXPERIENCING A SITUATION WHERE THE FEATURE COULD CAUSE A COLLISION. FROM CONVERSATIONS WITH VM SERVICE, THE SENSOR THAT DETECTS OBSTACLES POINTS FROM THE GRILL, DIRECTLY OUT, AND PARALLEL TO THE ROAD. WHEN DRIVING ON A DOWN SLOPE THAT LEVELS OUT, THE SENSOR WILL DETECT THE ROAD, AND, ASSUMING IT IS AN OBSTACLE, ENGAGE THE BRAKES TO STOP THE VEHICLE TO AVOID COLLISION. AT SPEEDS >10MPH, THERE IS NO DETECTION. BUT, I DISCOVERED (MULTIPLE TIMES) THAT ENTERING TRAFFIC FROM A CAR PARK CREATES THE DOWN ANGLE, AND (BECAUSE ITS IS ESSENTIAL TO DRIVE SLOWLY EXITING A CAR PARK TO FULLY OBSERVE THE ONCOMING TRAFFIC) THE SPEED WHEREBY THE FEATURE ENGAGES AND STOPS THE SUV. IN MULTIPLE OCCASIONS THIS HAS STOPS US IN INCOMING TRAFFIC, WITH THE REAL POSSIBILITY OF A DRIVERS SIDE COLLISION. I HAD STARTED TO DISABLE THE FRONT ASSIST FEATURE BUT DISCOVERED THIS MUST BE DONE ON EVERY TRIP, AND OF COURSE (A) SOMETIMES THIS IS FORGOTTEN AND (B) OTHERS DRIVING THE SUV MAY NOT REMEMBER OR EVEN KNOW. I FEEL THAT THIS FEATURE (ACKNOWLEDGEDLY A GREAT SAFETY FEATURE WHEN DRIVING ON A LEVEL ROAD), IS ACTUALLY A POTENTIAL COLLISION HAZARD WHEN DRIVING IN THE CONDITIONS DESCRIBED ABOVE.
Mfg Campaign: 11118557
Recall Date: Aug 8, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE VEHICLE FAILED TO STOP ON A CITY STREET AFTER FULL APPLICATION OF BRAKES CAUSING COLLISION AND DAMAGE TO FRONT BUMPER . I HAVE NOT RECEIVED ANY NOTIFICATION FROM WALKS WAGON THAT CERAMIC COATING ON THE BRAKES NEEDS TO BE FIXED AND WAS NOT AWARE OF ANY BRAKE ISSUES PRIOR TO THE COLLISION .THE VEHICLE HAS APPROXIMATELY 4100 MILES AND CURRENTLY AT THE COLLISION CENTRE .
Corrective Action:
THE VEHICLE FAILED TO STOP ON A CITY STREET AFTER FULL APPLICATION OF BRAKES CAUSING COLLISION AND DAMAGE TO FRONT BUMPER . I HAVE NOT RECEIVED ANY NOTIFICATION FROM WALKS WAGON THAT CERAMIC COATING ON THE BRAKES NEEDS TO BE FIXED AND WAS NOT AWARE OF ANY BRAKE ISSUES PRIOR TO THE COLLISION .THE VEHICLE HAS APPROXIMATELY 4100 MILES AND CURRENTLY AT THE COLLISION CENTRE .
Additional Notes:
THE VEHICLE FAILED TO STOP ON A CITY STREET AFTER FULL APPLICATION OF BRAKES CAUSING COLLISION AND DAMAGE TO FRONT BUMPER . I HAVE NOT RECEIVED ANY NOTIFICATION FROM WALKS WAGON THAT CERAMIC COATING ON THE BRAKES NEEDS TO BE FIXED AND WAS NOT AWARE OF ANY BRAKE ISSUES PRIOR TO THE COLLISION .THE VEHICLE HAS APPROXIMATELY 4100 MILES AND CURRENTLY AT THE COLLISION CENTRE .
Mfg Campaign: 11118107
Recall Date: Aug 6, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE FAILED TO STOP ON A CITY STREET AFTER FULL APPLICATION OF BRAKES CAUSING COLLISION AND DAMAGE TO FRONT BUMPER . I HAVE NOT RECEIVED ANY NOTIFICATION FROM WALKS WAGON THAT CERAMIC COATING ON THE BRAKES NEEDS TO BE FIXED AND WAS NOT AWARE OF ANY BRAKE ISSUES PRIOR TO THE COLLISION .THE VEHICLE HAS APPROXIMATELY 4100 MILES AND CURRENTLY AT THE COLLISION CENTRE .
Corrective Action:
THE VEHICLE FAILED TO STOP ON A CITY STREET AFTER FULL APPLICATION OF BRAKES CAUSING COLLISION AND DAMAGE TO FRONT BUMPER . I HAVE NOT RECEIVED ANY NOTIFICATION FROM WALKS WAGON THAT CERAMIC COATING ON THE BRAKES NEEDS TO BE FIXED AND WAS NOT AWARE OF ANY BRAKE ISSUES PRIOR TO THE COLLISION .THE VEHICLE HAS APPROXIMATELY 4100 MILES AND CURRENTLY AT THE COLLISION CENTRE .
Additional Notes:
THE VEHICLE FAILED TO STOP ON A CITY STREET AFTER FULL APPLICATION OF BRAKES CAUSING COLLISION AND DAMAGE TO FRONT BUMPER . I HAVE NOT RECEIVED ANY NOTIFICATION FROM WALKS WAGON THAT CERAMIC COATING ON THE BRAKES NEEDS TO BE FIXED AND WAS NOT AWARE OF ANY BRAKE ISSUES PRIOR TO THE COLLISION .THE VEHICLE HAS APPROXIMATELY 4100 MILES AND CURRENTLY AT THE COLLISION CENTRE .
Mfg Campaign: 11118107
Recall Date: Aug 6, 2018
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE FAILED TO STOP ON A CITY STREET AFTER FULL APPLICATION OF BRAKES CAUSING COLLISION AND DAMAGE TO FRONT BUMPER . I HAVE NOT RECEIVED ANY NOTIFICATION FROM WALKS WAGON THAT CERAMIC COATING ON THE BRAKES NEEDS TO BE FIXED AND WAS NOT AWARE OF ANY BRAKE ISSUES PRIOR TO THE COLLISION .THE VEHICLE HAS APPROXIMATELY 4100 MILES AND CURRENTLY AT THE COLLISION CENTRE .
Corrective Action:
THE VEHICLE FAILED TO STOP ON A CITY STREET AFTER FULL APPLICATION OF BRAKES CAUSING COLLISION AND DAMAGE TO FRONT BUMPER . I HAVE NOT RECEIVED ANY NOTIFICATION FROM WALKS WAGON THAT CERAMIC COATING ON THE BRAKES NEEDS TO BE FIXED AND WAS NOT AWARE OF ANY BRAKE ISSUES PRIOR TO THE COLLISION .THE VEHICLE HAS APPROXIMATELY 4100 MILES AND CURRENTLY AT THE COLLISION CENTRE .
Additional Notes:
THE VEHICLE FAILED TO STOP ON A CITY STREET AFTER FULL APPLICATION OF BRAKES CAUSING COLLISION AND DAMAGE TO FRONT BUMPER . I HAVE NOT RECEIVED ANY NOTIFICATION FROM WALKS WAGON THAT CERAMIC COATING ON THE BRAKES NEEDS TO BE FIXED AND WAS NOT AWARE OF ANY BRAKE ISSUES PRIOR TO THE COLLISION .THE VEHICLE HAS APPROXIMATELY 4100 MILES AND CURRENTLY AT THE COLLISION CENTRE .
Mfg Campaign: 11118107
Recall Date: Aug 6, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I?M CONTACTING YOU WITH AN ISSUE THAT NEEDS IMMEDIATE ATTENTION. THERE IS A SERIOUS DEFECT WITH THE VW ATLAS WE LEASED 2 MONTHS AGO. THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT UNEXPECTED AND INAPPROPRIATE TIMES PRODUCING A LIFE THREATENING SITUATION. THE AUTOMATIC BRAKING SYSTEM HAS ACTIVATED, DANGEROUSLY AND INAPPROPRIATELY, SEVERAL TIMES, USUALLY WHEN PULLING OUT OF A DRIVEWAY AND ATTEMPTING TO ENTER A LANE. ALTHOUGH THERE IS NO OBSTRUCTION OR RISK OF COLLISION, THE CAR SENSES THE INSIGNIFICANT CHANGE IN SLOPE FROM DRIVEWAY TO ROAD AND SLAMS ON THE BRAKES CAUSING THE DRIVER TO LOSE ALL CONTROL. THE CAR IS THEN STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. RECENTLY, MY WIFE AND TWO CHILDREN PULLED OUT OF THE DRIVEWAY OF OUR LOCAL SUPERMARKET AND MADE A LEFT TURN. THE AUTOMATIC BREAKING SYSTEM WAS ACTIVATED AND SHE WAS LEFT STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. ANOTHER DRIVER BARELY AVOIDED COLLIDING INTO OUR REAR SIDE DOOR WHERE OUR 3 YEAR OLD SON?S CAR SEAT IS LOCATED. WE HAVE TAKEN THIS ISSUE TO OUR LOCAL DEALERSHIP, AND THEY CHECKED THE SYSTEM, AND TOLD US ?IT IS PERFORMING AS THE MANUFACTURE INTENDED IT TO?. THIS IS A SERIOUS DESIGN ISSUE AND ITS ONLY A MATTER OF TIME BEFORE IT RESULTS IN A MAJOR ACCIDENT AND I CAN ONLY PRAY THAT MY YOUNG CHILDREN ARENA?T MAIMED OR KILLED. THE VW SERVICE PEOPLE HAVE SHOWN US A COMPLICATED WAY TO TURN OFF THE AUTOMATIC BRAKING SYSTEM IN THE CAR, HOWEVER THIS NEEDS TO BE DONE EVERY TIME YOU START THE CAR. I FEEL ITS INEVITABLE THAT A BUSY MOTHER DOING CHORES WITH TWO TODDLERS WILL FORGET TO TURN OFF THE SYSTEM AT SOME POINT. THIS MATTER NEEDS TO BE RESOLVED BEFORE DISABILITY OR LOSS OF LIFE OCCURS. THERE NEEDS TO BE A WAY TO FIX THE SYSTEM OR PERMANENTLY DISABLE IT. WE ASKED VW TO PERMANENTLY DISABLE THE SYSTEM BUT THEY DECLINED. WE LOOK FORWARD TO YOUR PROMPT REPLY THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
I?M CONTACTING YOU WITH AN ISSUE THAT NEEDS IMMEDIATE ATTENTION. THERE IS A SERIOUS DEFECT WITH THE VW ATLAS WE LEASED 2 MONTHS AGO. THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT UNEXPECTED AND INAPPROPRIATE TIMES PRODUCING A LIFE THREATENING SITUATION. THE AUTOMATIC BRAKING SYSTEM HAS ACTIVATED, DANGEROUSLY AND INAPPROPRIATELY, SEVERAL TIMES, USUALLY WHEN PULLING OUT OF A DRIVEWAY AND ATTEMPTING TO ENTER A LANE. ALTHOUGH THERE IS NO OBSTRUCTION OR RISK OF COLLISION, THE CAR SENSES THE INSIGNIFICANT CHANGE IN SLOPE FROM DRIVEWAY TO ROAD AND SLAMS ON THE BRAKES CAUSING THE DRIVER TO LOSE ALL CONTROL. THE CAR IS THEN STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. RECENTLY, MY WIFE AND TWO CHILDREN PULLED OUT OF THE DRIVEWAY OF OUR LOCAL SUPERMARKET AND MADE A LEFT TURN. THE AUTOMATIC BREAKING SYSTEM WAS ACTIVATED AND SHE WAS LEFT STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. ANOTHER DRIVER BARELY AVOIDED COLLIDING INTO OUR REAR SIDE DOOR WHERE OUR 3 YEAR OLD SON?S CAR SEAT IS LOCATED. WE HAVE TAKEN THIS ISSUE TO OUR LOCAL DEALERSHIP, AND THEY CHECKED THE SYSTEM, AND TOLD US ?IT IS PERFORMING AS THE MANUFACTURE INTENDED IT TO?. THIS IS A SERIOUS DESIGN ISSUE AND ITS ONLY A MATTER OF TIME BEFORE IT RESULTS IN A MAJOR ACCIDENT AND I CAN ONLY PRAY THAT MY YOUNG CHILDREN ARENA?T MAIMED OR KILLED. THE VW SERVICE PEOPLE HAVE SHOWN US A COMPLICATED WAY TO TURN OFF THE AUTOMATIC BRAKING SYSTEM IN THE CAR, HOWEVER THIS NEEDS TO BE DONE EVERY TIME YOU START THE CAR. I FEEL ITS INEVITABLE THAT A BUSY MOTHER DOING CHORES WITH TWO TODDLERS WILL FORGET TO TURN OFF THE SYSTEM AT SOME POINT. THIS MATTER NEEDS TO BE RESOLVED BEFORE DISABILITY OR LOSS OF LIFE OCCURS. THERE NEEDS TO BE A WAY TO FIX THE SYSTEM OR PERMANENTLY DISABLE IT. WE ASKED VW TO PERMANENTLY DISABLE THE SYSTEM BUT THEY DECLINED. WE LOOK FORWARD TO YOUR PROMPT REPLY THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
I?M CONTACTING YOU WITH AN ISSUE THAT NEEDS IMMEDIATE ATTENTION. THERE IS A SERIOUS DEFECT WITH THE VW ATLAS WE LEASED 2 MONTHS AGO. THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT UNEXPECTED AND INAPPROPRIATE TIMES PRODUCING A LIFE THREATENING SITUATION. THE AUTOMATIC BRAKING SYSTEM HAS ACTIVATED, DANGEROUSLY AND INAPPROPRIATELY, SEVERAL TIMES, USUALLY WHEN PULLING OUT OF A DRIVEWAY AND ATTEMPTING TO ENTER A LANE. ALTHOUGH THERE IS NO OBSTRUCTION OR RISK OF COLLISION, THE CAR SENSES THE INSIGNIFICANT CHANGE IN SLOPE FROM DRIVEWAY TO ROAD AND SLAMS ON THE BRAKES CAUSING THE DRIVER TO LOSE ALL CONTROL. THE CAR IS THEN STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. RECENTLY, MY WIFE AND TWO CHILDREN PULLED OUT OF THE DRIVEWAY OF OUR LOCAL SUPERMARKET AND MADE A LEFT TURN. THE AUTOMATIC BREAKING SYSTEM WAS ACTIVATED AND SHE WAS LEFT STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. ANOTHER DRIVER BARELY AVOIDED COLLIDING INTO OUR REAR SIDE DOOR WHERE OUR 3 YEAR OLD SON?S CAR SEAT IS LOCATED. WE HAVE TAKEN THIS ISSUE TO OUR LOCAL DEALERSHIP, AND THEY CHECKED THE SYSTEM, AND TOLD US ?IT IS PERFORMING AS THE MANUFACTURE INTENDED IT TO?. THIS IS A SERIOUS DESIGN ISSUE AND ITS ONLY A MATTER OF TIME BEFORE IT RESULTS IN A MAJOR ACCIDENT AND I CAN ONLY PRAY THAT MY YOUNG CHILDREN ARENA?T MAIMED OR KILLED. THE VW SERVICE PEOPLE HAVE SHOWN US A COMPLICATED WAY TO TURN OFF THE AUTOMATIC BRAKING SYSTEM IN THE CAR, HOWEVER THIS NEEDS TO BE DONE EVERY TIME YOU START THE CAR. I FEEL ITS INEVITABLE THAT A BUSY MOTHER DOING CHORES WITH TWO TODDLERS WILL FORGET TO TURN OFF THE SYSTEM AT SOME POINT. THIS MATTER NEEDS TO BE RESOLVED BEFORE DISABILITY OR LOSS OF LIFE OCCURS. THERE NEEDS TO BE A WAY TO FIX THE SYSTEM OR PERMANENTLY DISABLE IT. WE ASKED VW TO PERMANENTLY DISABLE THE SYSTEM BUT THEY DECLINED. WE LOOK FORWARD TO YOUR PROMPT REPLY THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11113195
Recall Date: Jul 23, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I?M CONTACTING YOU WITH AN ISSUE THAT NEEDS IMMEDIATE ATTENTION. THERE IS A SERIOUS DEFECT WITH THE VW ATLAS WE LEASED 2 MONTHS AGO. THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT UNEXPECTED AND INAPPROPRIATE TIMES PRODUCING A LIFE THREATENING SITUATION. THE AUTOMATIC BRAKING SYSTEM HAS ACTIVATED, DANGEROUSLY AND INAPPROPRIATELY, SEVERAL TIMES, USUALLY WHEN PULLING OUT OF A DRIVEWAY AND ATTEMPTING TO ENTER A LANE. ALTHOUGH THERE IS NO OBSTRUCTION OR RISK OF COLLISION, THE CAR SENSES THE INSIGNIFICANT CHANGE IN SLOPE FROM DRIVEWAY TO ROAD AND SLAMS ON THE BRAKES CAUSING THE DRIVER TO LOSE ALL CONTROL. THE CAR IS THEN STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. RECENTLY, MY WIFE AND TWO CHILDREN PULLED OUT OF THE DRIVEWAY OF OUR LOCAL SUPERMARKET AND MADE A LEFT TURN. THE AUTOMATIC BREAKING SYSTEM WAS ACTIVATED AND SHE WAS LEFT STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. ANOTHER DRIVER BARELY AVOIDED COLLIDING INTO OUR REAR SIDE DOOR WHERE OUR 3 YEAR OLD SON?S CAR SEAT IS LOCATED. WE HAVE TAKEN THIS ISSUE TO OUR LOCAL DEALERSHIP, AND THEY CHECKED THE SYSTEM, AND TOLD US ?IT IS PERFORMING AS THE MANUFACTURE INTENDED IT TO?. THIS IS A SERIOUS DESIGN ISSUE AND ITS ONLY A MATTER OF TIME BEFORE IT RESULTS IN A MAJOR ACCIDENT AND I CAN ONLY PRAY THAT MY YOUNG CHILDREN ARENA?T MAIMED OR KILLED. THE VW SERVICE PEOPLE HAVE SHOWN US A COMPLICATED WAY TO TURN OFF THE AUTOMATIC BRAKING SYSTEM IN THE CAR, HOWEVER THIS NEEDS TO BE DONE EVERY TIME YOU START THE CAR. I FEEL ITS INEVITABLE THAT A BUSY MOTHER DOING CHORES WITH TWO TODDLERS WILL FORGET TO TURN OFF THE SYSTEM AT SOME POINT. THIS MATTER NEEDS TO BE RESOLVED BEFORE DISABILITY OR LOSS OF LIFE OCCURS. THERE NEEDS TO BE A WAY TO FIX THE SYSTEM OR PERMANENTLY DISABLE IT. WE ASKED VW TO PERMANENTLY DISABLE THE SYSTEM BUT THEY DECLINED. WE LOOK FORWARD TO YOUR PROMPT REPLY THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
I?M CONTACTING YOU WITH AN ISSUE THAT NEEDS IMMEDIATE ATTENTION. THERE IS A SERIOUS DEFECT WITH THE VW ATLAS WE LEASED 2 MONTHS AGO. THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT UNEXPECTED AND INAPPROPRIATE TIMES PRODUCING A LIFE THREATENING SITUATION. THE AUTOMATIC BRAKING SYSTEM HAS ACTIVATED, DANGEROUSLY AND INAPPROPRIATELY, SEVERAL TIMES, USUALLY WHEN PULLING OUT OF A DRIVEWAY AND ATTEMPTING TO ENTER A LANE. ALTHOUGH THERE IS NO OBSTRUCTION OR RISK OF COLLISION, THE CAR SENSES THE INSIGNIFICANT CHANGE IN SLOPE FROM DRIVEWAY TO ROAD AND SLAMS ON THE BRAKES CAUSING THE DRIVER TO LOSE ALL CONTROL. THE CAR IS THEN STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. RECENTLY, MY WIFE AND TWO CHILDREN PULLED OUT OF THE DRIVEWAY OF OUR LOCAL SUPERMARKET AND MADE A LEFT TURN. THE AUTOMATIC BREAKING SYSTEM WAS ACTIVATED AND SHE WAS LEFT STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. ANOTHER DRIVER BARELY AVOIDED COLLIDING INTO OUR REAR SIDE DOOR WHERE OUR 3 YEAR OLD SON?S CAR SEAT IS LOCATED. WE HAVE TAKEN THIS ISSUE TO OUR LOCAL DEALERSHIP, AND THEY CHECKED THE SYSTEM, AND TOLD US ?IT IS PERFORMING AS THE MANUFACTURE INTENDED IT TO?. THIS IS A SERIOUS DESIGN ISSUE AND ITS ONLY A MATTER OF TIME BEFORE IT RESULTS IN A MAJOR ACCIDENT AND I CAN ONLY PRAY THAT MY YOUNG CHILDREN ARENA?T MAIMED OR KILLED. THE VW SERVICE PEOPLE HAVE SHOWN US A COMPLICATED WAY TO TURN OFF THE AUTOMATIC BRAKING SYSTEM IN THE CAR, HOWEVER THIS NEEDS TO BE DONE EVERY TIME YOU START THE CAR. I FEEL ITS INEVITABLE THAT A BUSY MOTHER DOING CHORES WITH TWO TODDLERS WILL FORGET TO TURN OFF THE SYSTEM AT SOME POINT. THIS MATTER NEEDS TO BE RESOLVED BEFORE DISABILITY OR LOSS OF LIFE OCCURS. THERE NEEDS TO BE A WAY TO FIX THE SYSTEM OR PERMANENTLY DISABLE IT. WE ASKED VW TO PERMANENTLY DISABLE THE SYSTEM BUT THEY DECLINED. WE LOOK FORWARD TO YOUR PROMPT REPLY THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
I?M CONTACTING YOU WITH AN ISSUE THAT NEEDS IMMEDIATE ATTENTION. THERE IS A SERIOUS DEFECT WITH THE VW ATLAS WE LEASED 2 MONTHS AGO. THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT UNEXPECTED AND INAPPROPRIATE TIMES PRODUCING A LIFE THREATENING SITUATION. THE AUTOMATIC BRAKING SYSTEM HAS ACTIVATED, DANGEROUSLY AND INAPPROPRIATELY, SEVERAL TIMES, USUALLY WHEN PULLING OUT OF A DRIVEWAY AND ATTEMPTING TO ENTER A LANE. ALTHOUGH THERE IS NO OBSTRUCTION OR RISK OF COLLISION, THE CAR SENSES THE INSIGNIFICANT CHANGE IN SLOPE FROM DRIVEWAY TO ROAD AND SLAMS ON THE BRAKES CAUSING THE DRIVER TO LOSE ALL CONTROL. THE CAR IS THEN STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. RECENTLY, MY WIFE AND TWO CHILDREN PULLED OUT OF THE DRIVEWAY OF OUR LOCAL SUPERMARKET AND MADE A LEFT TURN. THE AUTOMATIC BREAKING SYSTEM WAS ACTIVATED AND SHE WAS LEFT STALLED IN THE MIDDLE OF ONCOMING TRAFFIC. ANOTHER DRIVER BARELY AVOIDED COLLIDING INTO OUR REAR SIDE DOOR WHERE OUR 3 YEAR OLD SON?S CAR SEAT IS LOCATED. WE HAVE TAKEN THIS ISSUE TO OUR LOCAL DEALERSHIP, AND THEY CHECKED THE SYSTEM, AND TOLD US ?IT IS PERFORMING AS THE MANUFACTURE INTENDED IT TO?. THIS IS A SERIOUS DESIGN ISSUE AND ITS ONLY A MATTER OF TIME BEFORE IT RESULTS IN A MAJOR ACCIDENT AND I CAN ONLY PRAY THAT MY YOUNG CHILDREN ARENA?T MAIMED OR KILLED. THE VW SERVICE PEOPLE HAVE SHOWN US A COMPLICATED WAY TO TURN OFF THE AUTOMATIC BRAKING SYSTEM IN THE CAR, HOWEVER THIS NEEDS TO BE DONE EVERY TIME YOU START THE CAR. I FEEL ITS INEVITABLE THAT A BUSY MOTHER DOING CHORES WITH TWO TODDLERS WILL FORGET TO TURN OFF THE SYSTEM AT SOME POINT. THIS MATTER NEEDS TO BE RESOLVED BEFORE DISABILITY OR LOSS OF LIFE OCCURS. THERE NEEDS TO BE A WAY TO FIX THE SYSTEM OR PERMANENTLY DISABLE IT. WE ASKED VW TO PERMANENTLY DISABLE THE SYSTEM BUT THEY DECLINED. WE LOOK FORWARD TO YOUR PROMPT REPLY THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11113195
Recall Date: Jul 23, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ONE OF THE SAFETY FEATURES OF THE 2018 VW ATLAS IS THE AUTOMATIC BREAKING SYSTEM IN THE INSTANCE THAT A CRASH MAY OCCUR. WITH THIS THE FRONT SENSORS OF THE VEHICLE WARN PRIOR TO BY EITHER BEEPING OR IN SOME CASES SLAMMING ON THE AUTOMATIC BREAKS. I HAVE FOUND THAT WHEN I AM ON A HILL OF A CERTAIN GRADE, THAT THE SENSOR SYSTEM RECOGNIZES THE BOTTOM OF THE HILL AS AN OBSTACLE AND MANY TIMES WHEN TRYING TO ACCELERATE OFF THE HILL TURNING ONTO THE NEXT ROAD THE AUTOMATIC BREAKING SYSTEM GOES INTO EFFECT STOPPING ME DEAD INTO CROSS TRAFFIC AND IN SOME INSTANCES GIVING NO WARNING TO SOMEONE BEHIND ME THAT I MAY BREAK URGENTLY WHEN I SHOULD BE ACCELERATING THROUGH AN INTERSECTION/FROM A HILL. I HAVE ALMOST BEEN HIT 3X WITH THESE ISSUES AND NOW FIND THAT I HAVE A LOT OF STRESS WHEN TRYING TO DRIVE OFF HILLS THAT THIS WILL CONTINUE TO HAPPEN. I HAVE TRIED TURNING OFF THE FRONT VEHICLE WARNING (WHICH NEEDS TO BE DONE EVERY SINGLE TIME YOU RESTART THE CAR) AND THIS DOESN'T MAKE ANY DIFFERENCE. TO THIS SAME NOTE, WHEN I AM IN STOP AND GO TRAFFIC, MY FRONT SENSORS CONTINUALLY GO OFF WHICH IS A COMPLETE DISTRACTION WHEN DRIVING.
Corrective Action:
ONE OF THE SAFETY FEATURES OF THE 2018 VW ATLAS IS THE AUTOMATIC BREAKING SYSTEM IN THE INSTANCE THAT A CRASH MAY OCCUR. WITH THIS THE FRONT SENSORS OF THE VEHICLE WARN PRIOR TO BY EITHER BEEPING OR IN SOME CASES SLAMMING ON THE AUTOMATIC BREAKS. I HAVE FOUND THAT WHEN I AM ON A HILL OF A CERTAIN GRADE, THAT THE SENSOR SYSTEM RECOGNIZES THE BOTTOM OF THE HILL AS AN OBSTACLE AND MANY TIMES WHEN TRYING TO ACCELERATE OFF THE HILL TURNING ONTO THE NEXT ROAD THE AUTOMATIC BREAKING SYSTEM GOES INTO EFFECT STOPPING ME DEAD INTO CROSS TRAFFIC AND IN SOME INSTANCES GIVING NO WARNING TO SOMEONE BEHIND ME THAT I MAY BREAK URGENTLY WHEN I SHOULD BE ACCELERATING THROUGH AN INTERSECTION/FROM A HILL. I HAVE ALMOST BEEN HIT 3X WITH THESE ISSUES AND NOW FIND THAT I HAVE A LOT OF STRESS WHEN TRYING TO DRIVE OFF HILLS THAT THIS WILL CONTINUE TO HAPPEN. I HAVE TRIED TURNING OFF THE FRONT VEHICLE WARNING (WHICH NEEDS TO BE DONE EVERY SINGLE TIME YOU RESTART THE CAR) AND THIS DOESN'T MAKE ANY DIFFERENCE. TO THIS SAME NOTE, WHEN I AM IN STOP AND GO TRAFFIC, MY FRONT SENSORS CONTINUALLY GO OFF WHICH IS A COMPLETE DISTRACTION WHEN DRIVING.
Additional Notes:
ONE OF THE SAFETY FEATURES OF THE 2018 VW ATLAS IS THE AUTOMATIC BREAKING SYSTEM IN THE INSTANCE THAT A CRASH MAY OCCUR. WITH THIS THE FRONT SENSORS OF THE VEHICLE WARN PRIOR TO BY EITHER BEEPING OR IN SOME CASES SLAMMING ON THE AUTOMATIC BREAKS. I HAVE FOUND THAT WHEN I AM ON A HILL OF A CERTAIN GRADE, THAT THE SENSOR SYSTEM RECOGNIZES THE BOTTOM OF THE HILL AS AN OBSTACLE AND MANY TIMES WHEN TRYING TO ACCELERATE OFF THE HILL TURNING ONTO THE NEXT ROAD THE AUTOMATIC BREAKING SYSTEM GOES INTO EFFECT STOPPING ME DEAD INTO CROSS TRAFFIC AND IN SOME INSTANCES GIVING NO WARNING TO SOMEONE BEHIND ME THAT I MAY BREAK URGENTLY WHEN I SHOULD BE ACCELERATING THROUGH AN INTERSECTION/FROM A HILL. I HAVE ALMOST BEEN HIT 3X WITH THESE ISSUES AND NOW FIND THAT I HAVE A LOT OF STRESS WHEN TRYING TO DRIVE OFF HILLS THAT THIS WILL CONTINUE TO HAPPEN. I HAVE TRIED TURNING OFF THE FRONT VEHICLE WARNING (WHICH NEEDS TO BE DONE EVERY SINGLE TIME YOU RESTART THE CAR) AND THIS DOESN'T MAKE ANY DIFFERENCE. TO THIS SAME NOTE, WHEN I AM IN STOP AND GO TRAFFIC, MY FRONT SENSORS CONTINUALLY GO OFF WHICH IS A COMPLETE DISTRACTION WHEN DRIVING.
Mfg Campaign: 11112601
Recall Date: Jul 20, 2018
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VOLKSWAGEN DEALER SERVICE DEPARTMENT HAS INFORMED ME THAT THEY CANNOT RELEASE MY VEHICLE WITHOUT FIXING THE 69X1 SEAT-BELT RECALL ISSUE. THEY STATE THAT VOLKSWAGEN HAS NO ETA ON THE FIX, EFFECTIVELY LEAVING ME WITHOUT MY VEHICLE FOR SOME UNKNOWN AMOUNT OF TIME.
Corrective Action:
VOLKSWAGEN DEALER SERVICE DEPARTMENT HAS INFORMED ME THAT THEY CANNOT RELEASE MY VEHICLE WITHOUT FIXING THE 69X1 SEAT-BELT RECALL ISSUE. THEY STATE THAT VOLKSWAGEN HAS NO ETA ON THE FIX, EFFECTIVELY LEAVING ME WITHOUT MY VEHICLE FOR SOME UNKNOWN AMOUNT OF TIME.
Additional Notes:
VOLKSWAGEN DEALER SERVICE DEPARTMENT HAS INFORMED ME THAT THEY CANNOT RELEASE MY VEHICLE WITHOUT FIXING THE 69X1 SEAT-BELT RECALL ISSUE. THEY STATE THAT VOLKSWAGEN HAS NO ETA ON THE FIX, EFFECTIVELY LEAVING ME WITHOUT MY VEHICLE FOR SOME UNKNOWN AMOUNT OF TIME.
Mfg Campaign: 11112336
Recall Date: Jul 19, 2018
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