Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01F1
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44R1
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01E9
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69AL
Recall Date: Jan 31, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 87F9
Recall Date: Aug 20, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46H6
Recall Date: Aug 15, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69X1
Recall Date: Jun 7, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69W8 69W9
Recall Date: Jun 6, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47N8, 47N9, 47N6
Recall Date: Jun 1, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AW
Recall Date: May 2, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AQ
Recall Date: Nov 29, 2017
Consumer Complaints
626 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
MY WIFE SLID INTO A CURB DURING A LEFT-HAND TURN INTO OUR NEIGHBORHOOD DUE TO ICE. SHE DAMAGED THE RIGHT FRONT WHEEL AND A COUPLE MECHANICS, SCRATCHING THE RIGHT REAR WHEEL AS WELL. THERE IS NO DAMAGE TO ANY OTHER PART OF THE EXTERIOR; HOWEVER, THIS CURB IMPACT SET OFF ALL OF THE INTERIOR SIDE AIRBAGS, INCLUDING ONE SEAT AIRBAG. MY WIFE RECEIVED MINOR PAIN FROM AIRBAG IMPACT BUT THANKFULLY MY CHILDREN WERE NOT IN THE CAR BECAUSE A SIDE AIRBAG DEPLOYED DIRECTLY INSIDE MY CHILD'S HEAD RESTRAINT. IN THE WORDS OF THE INSURANCE ADJUSTER, AND THE SERVICE TECHNICIANS AT MULTIPLE DEALERS AND BODY SHOPS, THEY HAVE NEVER SEEN AIRBAGS DEPLOY LIKE THIS DUE TO AN IMPACT WITH A CURB, WITH SO LITTLE DAMAGE AS WELL. TOTAL COST TO REPAIR AROUND $10K, RESALE VALUE DROPPED 20% ACCORDING TO DEALER QUOTE, AS AIRBAG DEPLOYMENT IS ON CARFAX. IT HAS BEEN THREE MONTHS AND VW HAS YET TO MANUFACTURE THE SEAT BELTS AND SEAT COVER FOR REPLACEMENT. WE HAVE BEEN WITHOUT THE CAR ALL THIS TIME AND IT COULD BE SEVERAL MORE MONTHS BEFORE WE EVEN GET A TRUE TIMELINE...ALL DUE TO AN IMPACT WITH A CURB. TO MAKE THINGS MORE INTERESTING, THERE IS ANOTHER ATLAS WHO ALSO SLID INTO A CURB DUE TO ICE DURING THE SAME STORM, ONLY DAMAGE TO WHEELS, AIRBAGS DEPLOYED, AND THEY ARE STILL WITHOUT THEIR CAR AS WELL, THREE MONTHS LATER. VW SUPPORT REFUSES TO RELEASE REPORT THAT DICTATES THE AIRBAGS DEPLOYED PROPERLY, STATING IT'S NORMAL AND THEREFORE OUR FAULT. CONSIDERING THE OBVIOUS AND THE TESTIMONIES OF AUTO BODY SPECIALISTS, THERE IS SOMETHING WRONG WITH AIRBAG SENSORS.
Corrective Action:
MY WIFE SLID INTO A CURB DURING A LEFT-HAND TURN INTO OUR NEIGHBORHOOD DUE TO ICE. SHE DAMAGED THE RIGHT FRONT WHEEL AND A COUPLE MECHANICS, SCRATCHING THE RIGHT REAR WHEEL AS WELL. THERE IS NO DAMAGE TO ANY OTHER PART OF THE EXTERIOR; HOWEVER, THIS CURB IMPACT SET OFF ALL OF THE INTERIOR SIDE AIRBAGS, INCLUDING ONE SEAT AIRBAG. MY WIFE RECEIVED MINOR PAIN FROM AIRBAG IMPACT BUT THANKFULLY MY CHILDREN WERE NOT IN THE CAR BECAUSE A SIDE AIRBAG DEPLOYED DIRECTLY INSIDE MY CHILD'S HEAD RESTRAINT. IN THE WORDS OF THE INSURANCE ADJUSTER, AND THE SERVICE TECHNICIANS AT MULTIPLE DEALERS AND BODY SHOPS, THEY HAVE NEVER SEEN AIRBAGS DEPLOY LIKE THIS DUE TO AN IMPACT WITH A CURB, WITH SO LITTLE DAMAGE AS WELL. TOTAL COST TO REPAIR AROUND $10K, RESALE VALUE DROPPED 20% ACCORDING TO DEALER QUOTE, AS AIRBAG DEPLOYMENT IS ON CARFAX. IT HAS BEEN THREE MONTHS AND VW HAS YET TO MANUFACTURE THE SEAT BELTS AND SEAT COVER FOR REPLACEMENT. WE HAVE BEEN WITHOUT THE CAR ALL THIS TIME AND IT COULD BE SEVERAL MORE MONTHS BEFORE WE EVEN GET A TRUE TIMELINE...ALL DUE TO AN IMPACT WITH A CURB. TO MAKE THINGS MORE INTERESTING, THERE IS ANOTHER ATLAS WHO ALSO SLID INTO A CURB DUE TO ICE DURING THE SAME STORM, ONLY DAMAGE TO WHEELS, AIRBAGS DEPLOYED, AND THEY ARE STILL WITHOUT THEIR CAR AS WELL, THREE MONTHS LATER. VW SUPPORT REFUSES TO RELEASE REPORT THAT DICTATES THE AIRBAGS DEPLOYED PROPERLY, STATING IT'S NORMAL AND THEREFORE OUR FAULT. CONSIDERING THE OBVIOUS AND THE TESTIMONIES OF AUTO BODY SPECIALISTS, THERE IS SOMETHING WRONG WITH AIRBAG SENSORS.
Additional Notes:
MY WIFE SLID INTO A CURB DURING A LEFT-HAND TURN INTO OUR NEIGHBORHOOD DUE TO ICE. SHE DAMAGED THE RIGHT FRONT WHEEL AND A COUPLE MECHANICS, SCRATCHING THE RIGHT REAR WHEEL AS WELL. THERE IS NO DAMAGE TO ANY OTHER PART OF THE EXTERIOR; HOWEVER, THIS CURB IMPACT SET OFF ALL OF THE INTERIOR SIDE AIRBAGS, INCLUDING ONE SEAT AIRBAG. MY WIFE RECEIVED MINOR PAIN FROM AIRBAG IMPACT BUT THANKFULLY MY CHILDREN WERE NOT IN THE CAR BECAUSE A SIDE AIRBAG DEPLOYED DIRECTLY INSIDE MY CHILD'S HEAD RESTRAINT. IN THE WORDS OF THE INSURANCE ADJUSTER, AND THE SERVICE TECHNICIANS AT MULTIPLE DEALERS AND BODY SHOPS, THEY HAVE NEVER SEEN AIRBAGS DEPLOY LIKE THIS DUE TO AN IMPACT WITH A CURB, WITH SO LITTLE DAMAGE AS WELL. TOTAL COST TO REPAIR AROUND $10K, RESALE VALUE DROPPED 20% ACCORDING TO DEALER QUOTE, AS AIRBAG DEPLOYMENT IS ON CARFAX. IT HAS BEEN THREE MONTHS AND VW HAS YET TO MANUFACTURE THE SEAT BELTS AND SEAT COVER FOR REPLACEMENT. WE HAVE BEEN WITHOUT THE CAR ALL THIS TIME AND IT COULD BE SEVERAL MORE MONTHS BEFORE WE EVEN GET A TRUE TIMELINE...ALL DUE TO AN IMPACT WITH A CURB. TO MAKE THINGS MORE INTERESTING, THERE IS ANOTHER ATLAS WHO ALSO SLID INTO A CURB DUE TO ICE DURING THE SAME STORM, ONLY DAMAGE TO WHEELS, AIRBAGS DEPLOYED, AND THEY ARE STILL WITHOUT THEIR CAR AS WELL, THREE MONTHS LATER. VW SUPPORT REFUSES TO RELEASE REPORT THAT DICTATES THE AIRBAGS DEPLOYED PROPERLY, STATING IT'S NORMAL AND THEREFORE OUR FAULT. CONSIDERING THE OBVIOUS AND THE TESTIMONIES OF AUTO BODY SPECIALISTS, THERE IS SOMETHING WRONG WITH AIRBAG SENSORS.
Mfg Campaign: 11076693
Recall Date: Mar 7, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
SIDE AIR BAGS DEPLOYED ON PASSENGER SIDE TIRES HIT CUBS...NO DIRECT DAMAGE WHAT SO EVER TO CAR JUST RIMS. AN ONCOMING CAR WAS COMING TOO CLOSE TO ME. :30 SECONDS LATER (RIGHT IN FRONT OF MY GATED COMMUNITY), EVERY SINGLE AIR BAG DEPLOYED EXCEPT FRONT AND PASSENGER AIR BAGS. THE CAR IS MOTION :30 AFTER INTERACTION WITH CURB WHEN THE AIR BAGS DEPLOYED AND CAR STOPPED IN THE MIDDLE OF THE STREET. IT WAS IN A NEIGHBORHOOD IN FRESNO 93711 (FIR STREET)
Corrective Action:
SIDE AIR BAGS DEPLOYED ON PASSENGER SIDE TIRES HIT CUBS...NO DIRECT DAMAGE WHAT SO EVER TO CAR JUST RIMS. AN ONCOMING CAR WAS COMING TOO CLOSE TO ME. :30 SECONDS LATER (RIGHT IN FRONT OF MY GATED COMMUNITY), EVERY SINGLE AIR BAG DEPLOYED EXCEPT FRONT AND PASSENGER AIR BAGS. THE CAR IS MOTION :30 AFTER INTERACTION WITH CURB WHEN THE AIR BAGS DEPLOYED AND CAR STOPPED IN THE MIDDLE OF THE STREET. IT WAS IN A NEIGHBORHOOD IN FRESNO 93711 (FIR STREET)
Additional Notes:
SIDE AIR BAGS DEPLOYED ON PASSENGER SIDE TIRES HIT CUBS...NO DIRECT DAMAGE WHAT SO EVER TO CAR JUST RIMS. AN ONCOMING CAR WAS COMING TOO CLOSE TO ME. :30 SECONDS LATER (RIGHT IN FRONT OF MY GATED COMMUNITY), EVERY SINGLE AIR BAG DEPLOYED EXCEPT FRONT AND PASSENGER AIR BAGS. THE CAR IS MOTION :30 AFTER INTERACTION WITH CURB WHEN THE AIR BAGS DEPLOYED AND CAR STOPPED IN THE MIDDLE OF THE STREET. IT WAS IN A NEIGHBORHOOD IN FRESNO 93711 (FIR STREET)
Mfg Campaign: 11060744
Recall Date: Jan 5, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
EXCESSIVE OIL CONSUMPTION. USED 1AND 1/2 QUARTS OF OIL AT 3250 MILES(WHICH WAS ADDED BY THE DEALER SERVICE DEPT. TODAY 1/2/18) WAS BOUGHT AS A NEW VEHICLE 9/17 WITH ONLY 12 MILES ON ODOMETER.(12/25/17) FIRST THE CHECK ENGINE LIGHT LIT, THEY SAID IT WAS THE GAS CAP.ONE WEEK LATER THE CHECK OIL LEVEL ALARM LIT . THEY CHECKED IT SAID NO EXTERNAL LEAKS, THEY ADDED THE 1 1/2 QUART OIL , SAID TO KEEP AN EYE ON THE LEVEL. I AM SCARED TO TAKE THIS CAR ON ANY TRIPS WITH THIS CAR. ALSO THE COOLANT LEVEL WAS AT THE MINIMUM LEVEL, THE SERVICE OPEN THE CAP AND THE LEVEL DID RISE, BUT WHY IS THAT?
Corrective Action:
EXCESSIVE OIL CONSUMPTION. USED 1AND 1/2 QUARTS OF OIL AT 3250 MILES(WHICH WAS ADDED BY THE DEALER SERVICE DEPT. TODAY 1/2/18) WAS BOUGHT AS A NEW VEHICLE 9/17 WITH ONLY 12 MILES ON ODOMETER.(12/25/17) FIRST THE CHECK ENGINE LIGHT LIT, THEY SAID IT WAS THE GAS CAP.ONE WEEK LATER THE CHECK OIL LEVEL ALARM LIT . THEY CHECKED IT SAID NO EXTERNAL LEAKS, THEY ADDED THE 1 1/2 QUART OIL , SAID TO KEEP AN EYE ON THE LEVEL. I AM SCARED TO TAKE THIS CAR ON ANY TRIPS WITH THIS CAR. ALSO THE COOLANT LEVEL WAS AT THE MINIMUM LEVEL, THE SERVICE OPEN THE CAP AND THE LEVEL DID RISE, BUT WHY IS THAT?
Additional Notes:
EXCESSIVE OIL CONSUMPTION. USED 1AND 1/2 QUARTS OF OIL AT 3250 MILES(WHICH WAS ADDED BY THE DEALER SERVICE DEPT. TODAY 1/2/18) WAS BOUGHT AS A NEW VEHICLE 9/17 WITH ONLY 12 MILES ON ODOMETER.(12/25/17) FIRST THE CHECK ENGINE LIGHT LIT, THEY SAID IT WAS THE GAS CAP.ONE WEEK LATER THE CHECK OIL LEVEL ALARM LIT . THEY CHECKED IT SAID NO EXTERNAL LEAKS, THEY ADDED THE 1 1/2 QUART OIL , SAID TO KEEP AN EYE ON THE LEVEL. I AM SCARED TO TAKE THIS CAR ON ANY TRIPS WITH THIS CAR. ALSO THE COOLANT LEVEL WAS AT THE MINIMUM LEVEL, THE SERVICE OPEN THE CAP AND THE LEVEL DID RISE, BUT WHY IS THAT?
Mfg Campaign: 11058104
Recall Date: Jan 2, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I CAME TO A FULL STOP AS I WAS ABOUT TO EXIT A DRIVEWAY. SINCE THERE WERE NO VEHICLES APPROACHING FROM EITHER DIRECTION AND THERE WERE NO OBSTACLES IN FRONT OF ME, I STATED TO PULL OUT OF THE DRIVEWAY WHEN THE AUTONOMOUS EMERGENCY BRAKING SYSTEM SUDDENLY AND ABRUPTLY STOPPED MY VEHICLE WITH NO JUSTIFICATION. THIS TYPE OF SYSTEM FAILURE CAN RESULT IN INJURY.
Corrective Action:
I CAME TO A FULL STOP AS I WAS ABOUT TO EXIT A DRIVEWAY. SINCE THERE WERE NO VEHICLES APPROACHING FROM EITHER DIRECTION AND THERE WERE NO OBSTACLES IN FRONT OF ME, I STATED TO PULL OUT OF THE DRIVEWAY WHEN THE AUTONOMOUS EMERGENCY BRAKING SYSTEM SUDDENLY AND ABRUPTLY STOPPED MY VEHICLE WITH NO JUSTIFICATION. THIS TYPE OF SYSTEM FAILURE CAN RESULT IN INJURY.
Additional Notes:
I CAME TO A FULL STOP AS I WAS ABOUT TO EXIT A DRIVEWAY. SINCE THERE WERE NO VEHICLES APPROACHING FROM EITHER DIRECTION AND THERE WERE NO OBSTACLES IN FRONT OF ME, I STATED TO PULL OUT OF THE DRIVEWAY WHEN THE AUTONOMOUS EMERGENCY BRAKING SYSTEM SUDDENLY AND ABRUPTLY STOPPED MY VEHICLE WITH NO JUSTIFICATION. THIS TYPE OF SYSTEM FAILURE CAN RESULT IN INJURY.
Mfg Campaign: 11055999
Recall Date: Dec 21, 2017
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE IGNITION SWITCH, IF PRESSED, WILL TURN OFF THE ENGINE WHILE THE CAR IS IN MOTION. THE IGNITION SWITCH IS NEXT TO THE SHIFT GEAR AND MAY BE ACCIDENTALLY PRESSED, CAUSING THE CAR TO STOP WHILE IN MOTION. THIS IS A SAFETY RISK WHICH MAY CAUSE INJURY OR DEATH.
Corrective Action:
THE IGNITION SWITCH, IF PRESSED, WILL TURN OFF THE ENGINE WHILE THE CAR IS IN MOTION. THE IGNITION SWITCH IS NEXT TO THE SHIFT GEAR AND MAY BE ACCIDENTALLY PRESSED, CAUSING THE CAR TO STOP WHILE IN MOTION. THIS IS A SAFETY RISK WHICH MAY CAUSE INJURY OR DEATH.
Additional Notes:
THE IGNITION SWITCH, IF PRESSED, WILL TURN OFF THE ENGINE WHILE THE CAR IS IN MOTION. THE IGNITION SWITCH IS NEXT TO THE SHIFT GEAR AND MAY BE ACCIDENTALLY PRESSED, CAUSING THE CAR TO STOP WHILE IN MOTION. THIS IS A SAFETY RISK WHICH MAY CAUSE INJURY OR DEATH.
Mfg Campaign: 11051858
Recall Date: Dec 2, 2017
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE FIREWALL WAS BROKEN DURING A REPAIR TO THE AIR CONDITIONING SYSTEM BY THE DEALERSHIP IN SEPTEMBER 2017. WE WERE NEVER INFORMED ABOUT THE FIREWALL BEING BROKEN DURING THE REPAIR. WE WERE ONLY INFORMED WHEN WE TOOK IT TO ANOTHER DEALERSHIP FOR ANOTHER REPAIR IN NOVEMBER 2017. VOLKSWAGEN KNOWINGLY ALLOWED US TO DRIVE A VEHICLE WITH A BROKEN FIREWALL FOR 2 MONTHS.
Corrective Action:
THE FIREWALL WAS BROKEN DURING A REPAIR TO THE AIR CONDITIONING SYSTEM BY THE DEALERSHIP IN SEPTEMBER 2017. WE WERE NEVER INFORMED ABOUT THE FIREWALL BEING BROKEN DURING THE REPAIR. WE WERE ONLY INFORMED WHEN WE TOOK IT TO ANOTHER DEALERSHIP FOR ANOTHER REPAIR IN NOVEMBER 2017. VOLKSWAGEN KNOWINGLY ALLOWED US TO DRIVE A VEHICLE WITH A BROKEN FIREWALL FOR 2 MONTHS.
Additional Notes:
THE FIREWALL WAS BROKEN DURING A REPAIR TO THE AIR CONDITIONING SYSTEM BY THE DEALERSHIP IN SEPTEMBER 2017. WE WERE NEVER INFORMED ABOUT THE FIREWALL BEING BROKEN DURING THE REPAIR. WE WERE ONLY INFORMED WHEN WE TOOK IT TO ANOTHER DEALERSHIP FOR ANOTHER REPAIR IN NOVEMBER 2017. VOLKSWAGEN KNOWINGLY ALLOWED US TO DRIVE A VEHICLE WITH A BROKEN FIREWALL FOR 2 MONTHS.
Mfg Campaign: 11047150
Recall Date: Nov 18, 2017
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