Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The driver's side impact air bag may be missing a weld at the side air bag housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FK
Recall Date: Oct 4, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44R1
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The suction jet in the fuel tank may have been welded in the incorrect position allowing fuel to leak. Additionally, the vehicle may stall due to uneven fuel distribution.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20BU
Recall Date: Aug 21, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Y8
Recall Date: Mar 20, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Consumer Complaints
619 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a great danger to the lives of passengers due to a defect in the safety system. So far, every time I call the manufacturer, they say the repair is unavailable. ! How long is the wait? And in the event of an accident or danger to the passengers, who is responsible?
Corrective Action:
There is a great danger to the lives of passengers due to a defect in the safety system. So far, every time I call the manufacturer, they say the repair is unavailable. ! How long is the wait? And in the event of an accident or danger to the passengers, who is responsible?
Additional Notes:
There is a great danger to the lives of passengers due to a defect in the safety system. So far, every time I call the manufacturer, they say the repair is unavailable. ! How long is the wait? And in the event of an accident or danger to the passengers, who is responsible?
Mfg Campaign: 11540232
Recall Date: Aug 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
There is a great danger to the lives of passengers due to a defect in the safety system. So far, every time I call the manufacturer, they say the repair is unavailable. ! How long is the wait? And in the event of an accident or danger to the passengers, who is responsible?
Corrective Action:
There is a great danger to the lives of passengers due to a defect in the safety system. So far, every time I call the manufacturer, they say the repair is unavailable. ! How long is the wait? And in the event of an accident or danger to the passengers, who is responsible?
Additional Notes:
There is a great danger to the lives of passengers due to a defect in the safety system. So far, every time I call the manufacturer, they say the repair is unavailable. ! How long is the wait? And in the event of an accident or danger to the passengers, who is responsible?
Mfg Campaign: 11540232
Recall Date: Aug 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I have been waiting on VW to fix their PODS system recall for 6 months now. Our front passenger seat flips between not registering the airbags when a passenger is present, so thinking that there is a passenger seated when the seat is empty. They still tell me there is no fix for the issue and the only thing I can do is not utilize the front passenger seat. This is absolutely OBSURED that it is taking this long to rectify this situation. I have a seat is unsafe and it does not appear there is any urgency on VW's part. 6 months with no fix is entirely too long.
Corrective Action:
I have been waiting on VW to fix their PODS system recall for 6 months now. Our front passenger seat flips between not registering the airbags when a passenger is present, so thinking that there is a passenger seated when the seat is empty. They still tell me there is no fix for the issue and the only thing I can do is not utilize the front passenger seat. This is absolutely OBSURED that it is taking this long to rectify this situation. I have a seat is unsafe and it does not appear there is any urgency on VW's part. 6 months with no fix is entirely too long.
Additional Notes:
I have been waiting on VW to fix their PODS system recall for 6 months now. Our front passenger seat flips between not registering the airbags when a passenger is present, so thinking that there is a passenger seated when the seat is empty. They still tell me there is no fix for the issue and the only thing I can do is not utilize the front passenger seat. This is absolutely OBSURED that it is taking this long to rectify this situation. I have a seat is unsafe and it does not appear there is any urgency on VW's part. 6 months with no fix is entirely too long.
Mfg Campaign: 11539742
Recall Date: Aug 21, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I have been waiting on VW to fix their PODS system recall for 6 months now. Our front passenger seat flips between not registering the airbags when a passenger is present, so thinking that there is a passenger seated when the seat is empty. They still tell me there is no fix for the issue and the only thing I can do is not utilize the front passenger seat. This is absolutely OBSURED that it is taking this long to rectify this situation. I have a seat is unsafe and it does not appear there is any urgency on VW's part. 6 months with no fix is entirely too long.
Corrective Action:
I have been waiting on VW to fix their PODS system recall for 6 months now. Our front passenger seat flips between not registering the airbags when a passenger is present, so thinking that there is a passenger seated when the seat is empty. They still tell me there is no fix for the issue and the only thing I can do is not utilize the front passenger seat. This is absolutely OBSURED that it is taking this long to rectify this situation. I have a seat is unsafe and it does not appear there is any urgency on VW's part. 6 months with no fix is entirely too long.
Additional Notes:
I have been waiting on VW to fix their PODS system recall for 6 months now. Our front passenger seat flips between not registering the airbags when a passenger is present, so thinking that there is a passenger seated when the seat is empty. They still tell me there is no fix for the issue and the only thing I can do is not utilize the front passenger seat. This is absolutely OBSURED that it is taking this long to rectify this situation. I have a seat is unsafe and it does not appear there is any urgency on VW's part. 6 months with no fix is entirely too long.
Mfg Campaign: 11539742
Recall Date: Aug 21, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11539830
Recall Date: Aug 21, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11539874
Recall Date: Aug 21, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11539357
Recall Date: Aug 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11539367
Recall Date: Aug 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light remained illuminated while operating the vehicle. The failure mileage was 24,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light remained illuminated while operating the vehicle. The failure mileage was 24,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light remained illuminated while operating the vehicle. The failure mileage was 24,000. VIN tool confirms parts not available.
Mfg Campaign: 11539372
Recall Date: Aug 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 19,000.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 19,000.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 19,000.
Mfg Campaign: 11539413
Recall Date: Aug 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side air bag warning light was intermittently illuminated. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side air bag warning light was intermittently illuminated. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side air bag warning light was intermittently illuminated. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 55,000. VIN tool confirms parts not available.
Mfg Campaign: 11539449
Recall Date: Aug 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The forward collision warning randomly went off while crossing a bridge. Nothing was around. The car abruptly stopped itself and was unresponsive to the gas pedal and steering until it was fully stopped. No problems were detected at the dealer. We are afraid to drive our children in this car due to the risk of being rear-ended on a highway with a child in a rear-facing car seat. If this ever happens in a tunnel, it would undoubtedly cause a mass casualty incident.
Corrective Action:
The forward collision warning randomly went off while crossing a bridge. Nothing was around. The car abruptly stopped itself and was unresponsive to the gas pedal and steering until it was fully stopped. No problems were detected at the dealer. We are afraid to drive our children in this car due to the risk of being rear-ended on a highway with a child in a rear-facing car seat. If this ever happens in a tunnel, it would undoubtedly cause a mass casualty incident.
Additional Notes:
The forward collision warning randomly went off while crossing a bridge. Nothing was around. The car abruptly stopped itself and was unresponsive to the gas pedal and steering until it was fully stopped. No problems were detected at the dealer. We are afraid to drive our children in this car due to the risk of being rear-ended on a highway with a child in a rear-facing car seat. If this ever happens in a tunnel, it would undoubtedly cause a mass casualty incident.
Mfg Campaign: 11539486
Recall Date: Aug 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The forward collision warning randomly went off while crossing a bridge. Nothing was around. The car abruptly stopped itself and was unresponsive to the gas pedal and steering until it was fully stopped. No problems were detected at the dealer. We are afraid to drive our children in this car due to the risk of being rear-ended on a highway with a child in a rear-facing car seat. If this ever happens in a tunnel, it would undoubtedly cause a mass casualty incident.
Corrective Action:
The forward collision warning randomly went off while crossing a bridge. Nothing was around. The car abruptly stopped itself and was unresponsive to the gas pedal and steering until it was fully stopped. No problems were detected at the dealer. We are afraid to drive our children in this car due to the risk of being rear-ended on a highway with a child in a rear-facing car seat. If this ever happens in a tunnel, it would undoubtedly cause a mass casualty incident.
Additional Notes:
The forward collision warning randomly went off while crossing a bridge. Nothing was around. The car abruptly stopped itself and was unresponsive to the gas pedal and steering until it was fully stopped. No problems were detected at the dealer. We are afraid to drive our children in this car due to the risk of being rear-ended on a highway with a child in a rear-facing car seat. If this ever happens in a tunnel, it would undoubtedly cause a mass casualty incident.
Mfg Campaign: 11539486
Recall Date: Aug 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
UKNOWN. DUE TO NHTSA Recall Number 23V215 we are unable to use the front passenger seat of the car. This recall was reported March 29, 2023 and at almost 5 months has no remedy. VW has failed to remedy this safety recall in a timely manner.
Corrective Action:
UKNOWN. DUE TO NHTSA Recall Number 23V215 we are unable to use the front passenger seat of the car. This recall was reported March 29, 2023 and at almost 5 months has no remedy. VW has failed to remedy this safety recall in a timely manner.
Additional Notes:
UKNOWN. DUE TO NHTSA Recall Number 23V215 we are unable to use the front passenger seat of the car. This recall was reported March 29, 2023 and at almost 5 months has no remedy. VW has failed to remedy this safety recall in a timely manner.
Mfg Campaign: 11538700
Recall Date: Aug 15, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact stated the vehicle had stalled 5 times while driving. The contact took the vehicle to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had not been informed of the failure. The contact also received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact stated the vehicle had stalled 5 times while driving. The contact took the vehicle to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had not been informed of the failure. The contact also received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact stated the vehicle had stalled 5 times while driving. The contact took the vehicle to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had not been informed of the failure. The contact also received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Mfg Campaign: 11538423
Recall Date: Aug 14, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact stated the vehicle had stalled 5 times while driving. The contact took the vehicle to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had not been informed of the failure. The contact also received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact stated the vehicle had stalled 5 times while driving. The contact took the vehicle to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had not been informed of the failure. The contact also received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact stated the vehicle had stalled 5 times while driving. The contact took the vehicle to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had not been informed of the failure. The contact also received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Mfg Campaign: 11538423
Recall Date: Aug 14, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The car sensors pick up objects that are not there which then causes the emergency brake system to engage on its own. Anytime in the vehicle there is no stop beeping from the sensors detecting objects that are not a threat. When entering an intersection is when the car seems to engage the emergency break the most. When this occurs I am stuck not moving when oncoming traffic heading towards me. I have almost been tboned in collisions several times by this error in the system. I have taken it to the Volkswagen service department several time over 2 months and they said the car does not read an error code so they can not help. They acknowledged there was a problem and they believe it is the sensors but said they can not do anything with it due to Volkswagen policies. We have presented video evidence of the issue to the dealership and they even saw it happen in their parking lot.The car is under warranty from the manufacture for 7 years and 84,000 miles. I reached out to Volkswagen directly and they said if the car doesn’t read an error code they won’t do anything. The car is unsafe to drive in at this time.
Corrective Action:
The car sensors pick up objects that are not there which then causes the emergency brake system to engage on its own. Anytime in the vehicle there is no stop beeping from the sensors detecting objects that are not a threat. When entering an intersection is when the car seems to engage the emergency break the most. When this occurs I am stuck not moving when oncoming traffic heading towards me. I have almost been tboned in collisions several times by this error in the system. I have taken it to the Volkswagen service department several time over 2 months and they said the car does not read an error code so they can not help. They acknowledged there was a problem and they believe it is the sensors but said they can not do anything with it due to Volkswagen policies. We have presented video evidence of the issue to the dealership and they even saw it happen in their parking lot.The car is under warranty from the manufacture for 7 years and 84,000 miles. I reached out to Volkswagen directly and they said if the car doesn’t read an error code they won’t do anything. The car is unsafe to drive in at this time.
Additional Notes:
The car sensors pick up objects that are not there which then causes the emergency brake system to engage on its own. Anytime in the vehicle there is no stop beeping from the sensors detecting objects that are not a threat. When entering an intersection is when the car seems to engage the emergency break the most. When this occurs I am stuck not moving when oncoming traffic heading towards me. I have almost been tboned in collisions several times by this error in the system. I have taken it to the Volkswagen service department several time over 2 months and they said the car does not read an error code so they can not help. They acknowledged there was a problem and they believe it is the sensors but said they can not do anything with it due to Volkswagen policies. We have presented video evidence of the issue to the dealership and they even saw it happen in their parking lot.The car is under warranty from the manufacture for 7 years and 84,000 miles. I reached out to Volkswagen directly and they said if the car doesn’t read an error code they won’t do anything. The car is unsafe to drive in at this time.
Mfg Campaign: 11538084
Recall Date: Aug 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car sensors pick up objects that are not there which then causes the emergency brake system to engage on its own. Anytime in the vehicle there is no stop beeping from the sensors detecting objects that are not a threat. When entering an intersection is when the car seems to engage the emergency break the most. When this occurs I am stuck not moving when oncoming traffic heading towards me. I have almost been tboned in collisions several times by this error in the system. I have taken it to the Volkswagen service department several time over 2 months and they said the car does not read an error code so they can not help. They acknowledged there was a problem and they believe it is the sensors but said they can not do anything with it due to Volkswagen policies. We have presented video evidence of the issue to the dealership and they even saw it happen in their parking lot.The car is under warranty from the manufacture for 7 years and 84,000 miles. I reached out to Volkswagen directly and they said if the car doesn’t read an error code they won’t do anything. The car is unsafe to drive in at this time.
Corrective Action:
The car sensors pick up objects that are not there which then causes the emergency brake system to engage on its own. Anytime in the vehicle there is no stop beeping from the sensors detecting objects that are not a threat. When entering an intersection is when the car seems to engage the emergency break the most. When this occurs I am stuck not moving when oncoming traffic heading towards me. I have almost been tboned in collisions several times by this error in the system. I have taken it to the Volkswagen service department several time over 2 months and they said the car does not read an error code so they can not help. They acknowledged there was a problem and they believe it is the sensors but said they can not do anything with it due to Volkswagen policies. We have presented video evidence of the issue to the dealership and they even saw it happen in their parking lot.The car is under warranty from the manufacture for 7 years and 84,000 miles. I reached out to Volkswagen directly and they said if the car doesn’t read an error code they won’t do anything. The car is unsafe to drive in at this time.
Additional Notes:
The car sensors pick up objects that are not there which then causes the emergency brake system to engage on its own. Anytime in the vehicle there is no stop beeping from the sensors detecting objects that are not a threat. When entering an intersection is when the car seems to engage the emergency break the most. When this occurs I am stuck not moving when oncoming traffic heading towards me. I have almost been tboned in collisions several times by this error in the system. I have taken it to the Volkswagen service department several time over 2 months and they said the car does not read an error code so they can not help. They acknowledged there was a problem and they believe it is the sensors but said they can not do anything with it due to Volkswagen policies. We have presented video evidence of the issue to the dealership and they even saw it happen in their parking lot.The car is under warranty from the manufacture for 7 years and 84,000 miles. I reached out to Volkswagen directly and they said if the car doesn’t read an error code they won’t do anything. The car is unsafe to drive in at this time.
Mfg Campaign: 11538084
Recall Date: Aug 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Grinding and squealing noise when accelerating from stop to go as it last for up to 5 seconds each time.
Corrective Action:
Grinding and squealing noise when accelerating from stop to go as it last for up to 5 seconds each time.
Additional Notes:
Grinding and squealing noise when accelerating from stop to go as it last for up to 5 seconds each time.
Mfg Campaign: 11536739
Recall Date: Aug 6, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have had an issue with my vehicle shutting off while 1) at a stop (red light/stop sign) 2)while coasting and also stuttering as I reverse. This has happened both while the start/stop was turned on as well as when it is turned off. I have taken it to the dealership three times and the best response I have received is that "it's a Germlin" in there. The car does not produce any error codes and they can't duplicate the issue. They have nothing they can pinpoint in order to fix it. However, this is a serious safety issue and as I research online I find MANY others with the same issue. Please see this thread on the VW Atlas forum: https://www.vwatlasforum.com/threads/atlas-shutting-itself-off.3005/page-2#post-34366
Corrective Action:
I have had an issue with my vehicle shutting off while 1) at a stop (red light/stop sign) 2)while coasting and also stuttering as I reverse. This has happened both while the start/stop was turned on as well as when it is turned off. I have taken it to the dealership three times and the best response I have received is that "it's a Germlin" in there. The car does not produce any error codes and they can't duplicate the issue. They have nothing they can pinpoint in order to fix it. However, this is a serious safety issue and as I research online I find MANY others with the same issue. Please see this thread on the VW Atlas forum: https://www.vwatlasforum.com/threads/atlas-shutting-itself-off.3005/page-2#post-34366
Additional Notes:
I have had an issue with my vehicle shutting off while 1) at a stop (red light/stop sign) 2)while coasting and also stuttering as I reverse. This has happened both while the start/stop was turned on as well as when it is turned off. I have taken it to the dealership three times and the best response I have received is that "it's a Germlin" in there. The car does not produce any error codes and they can't duplicate the issue. They have nothing they can pinpoint in order to fix it. However, this is a serious safety issue and as I research online I find MANY others with the same issue. Please see this thread on the VW Atlas forum: https://www.vwatlasforum.com/threads/atlas-shutting-itself-off.3005/page-2#post-34366
Mfg Campaign: 11536315
Recall Date: Aug 3, 2023
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