Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The driver's side impact air bag may be missing a weld at the side air bag housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FK
Recall Date: Oct 4, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44R1
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The suction jet in the fuel tank may have been welded in the incorrect position allowing fuel to leak. Additionally, the vehicle may stall due to uneven fuel distribution.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20BU
Recall Date: Aug 21, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Y8
Recall Date: Mar 20, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Consumer Complaints
619 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE SHUTS DOWN WHILE DRIVING. IT HAS HAPPEN 3 TIMES. AUTO START/STOP IS DISENGAGED EACH TIME. ONE INCIDENT (6/19/20) WHILE DRIVING 50MPH, HAD TO COAST INTO A PARKING LOT & RESTART THE ENGINE. ANOTHER (8/19/20) WHEN SLOWING DOWN TO GO INTO OUR DRIVEWAY. TOOK THE CAR TO THE DEALER AFTER EACH OF THESE INCIDENTS. THEY COULD NOT DIAGNOSE THE ISSUE. DEALER HAS CONTACTED VW TECH & ENGINEERING. WE HAVE STARTED FILE WITH VW CUSTOMER CARE. WE WERE INSTRUCTED BY VW THAT THE NEXT TIME IT HAPPENS, LEAVE THE CAR WHERE IT STOPS & TO CALL CUSTOMER CARE FOR A TOW. WE ALSO HAVE HAD AN ISSUE WITH ONE KEY NOT BEING RECOGNIZED BY THE CAR ON SEVERAL OCCASIONS. TODAY, THE INSTRUMENT DISPLAY & THE RADIO SHUT DOWN WHILE IDLING AT CVS (AUTO START/STOP WAS OFF).
Corrective Action:
THE VEHICLE SHUTS DOWN WHILE DRIVING. IT HAS HAPPEN 3 TIMES. AUTO START/STOP IS DISENGAGED EACH TIME. ONE INCIDENT (6/19/20) WHILE DRIVING 50MPH, HAD TO COAST INTO A PARKING LOT & RESTART THE ENGINE. ANOTHER (8/19/20) WHEN SLOWING DOWN TO GO INTO OUR DRIVEWAY. TOOK THE CAR TO THE DEALER AFTER EACH OF THESE INCIDENTS. THEY COULD NOT DIAGNOSE THE ISSUE. DEALER HAS CONTACTED VW TECH & ENGINEERING. WE HAVE STARTED FILE WITH VW CUSTOMER CARE. WE WERE INSTRUCTED BY VW THAT THE NEXT TIME IT HAPPENS, LEAVE THE CAR WHERE IT STOPS & TO CALL CUSTOMER CARE FOR A TOW. WE ALSO HAVE HAD AN ISSUE WITH ONE KEY NOT BEING RECOGNIZED BY THE CAR ON SEVERAL OCCASIONS. TODAY, THE INSTRUMENT DISPLAY & THE RADIO SHUT DOWN WHILE IDLING AT CVS (AUTO START/STOP WAS OFF).
Additional Notes:
THE VEHICLE SHUTS DOWN WHILE DRIVING. IT HAS HAPPEN 3 TIMES. AUTO START/STOP IS DISENGAGED EACH TIME. ONE INCIDENT (6/19/20) WHILE DRIVING 50MPH, HAD TO COAST INTO A PARKING LOT & RESTART THE ENGINE. ANOTHER (8/19/20) WHEN SLOWING DOWN TO GO INTO OUR DRIVEWAY. TOOK THE CAR TO THE DEALER AFTER EACH OF THESE INCIDENTS. THEY COULD NOT DIAGNOSE THE ISSUE. DEALER HAS CONTACTED VW TECH & ENGINEERING. WE HAVE STARTED FILE WITH VW CUSTOMER CARE. WE WERE INSTRUCTED BY VW THAT THE NEXT TIME IT HAPPENS, LEAVE THE CAR WHERE IT STOPS & TO CALL CUSTOMER CARE FOR A TOW. WE ALSO HAVE HAD AN ISSUE WITH ONE KEY NOT BEING RECOGNIZED BY THE CAR ON SEVERAL OCCASIONS. TODAY, THE INSTRUMENT DISPLAY & THE RADIO SHUT DOWN WHILE IDLING AT CVS (AUTO START/STOP WAS OFF).
Mfg Campaign: 11354563
Recall Date: Sep 12, 2020
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE WILL NOT ALLOW OVER THREE GALLONS OF GAS TO BE PUT INTO THE TANK DURING FUELING. VEHICLE WAS SERVICED ONCE AT DEALERSHIP WITH THE FUEL CANISTER REPLACED BUT AFTER THE VEHICLE AS RETURNED WITHIN TWO WEEKS THE VEHICLE ONCE AGAIN WILL NOT ALLOW OVER THREE GALLONS TO BE PUT INTO THE TANK. DURING FUELING THE IN TANK PORT MAKES A LOUD HISSING SOUND AND THE SMELL WAS F GASOLINE IS NOTICEABLE WITHIN THE VEHICLE.
Corrective Action:
VEHICLE WILL NOT ALLOW OVER THREE GALLONS OF GAS TO BE PUT INTO THE TANK DURING FUELING. VEHICLE WAS SERVICED ONCE AT DEALERSHIP WITH THE FUEL CANISTER REPLACED BUT AFTER THE VEHICLE AS RETURNED WITHIN TWO WEEKS THE VEHICLE ONCE AGAIN WILL NOT ALLOW OVER THREE GALLONS TO BE PUT INTO THE TANK. DURING FUELING THE IN TANK PORT MAKES A LOUD HISSING SOUND AND THE SMELL WAS F GASOLINE IS NOTICEABLE WITHIN THE VEHICLE.
Additional Notes:
VEHICLE WILL NOT ALLOW OVER THREE GALLONS OF GAS TO BE PUT INTO THE TANK DURING FUELING. VEHICLE WAS SERVICED ONCE AT DEALERSHIP WITH THE FUEL CANISTER REPLACED BUT AFTER THE VEHICLE AS RETURNED WITHIN TWO WEEKS THE VEHICLE ONCE AGAIN WILL NOT ALLOW OVER THREE GALLONS TO BE PUT INTO THE TANK. DURING FUELING THE IN TANK PORT MAKES A LOUD HISSING SOUND AND THE SMELL WAS F GASOLINE IS NOTICEABLE WITHIN THE VEHICLE.
Mfg Campaign: 11353563
Recall Date: Sep 7, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR DISENGAGED ADAPTIVE CRUISE CONTROL AND EMERGENCY BRAKED SUDDENLY ("SLAMMED ON THE BRAKES"), WHILE DASHBOARD LIGHTS FLASHED WARNINGS OF FRONT END IMPACT AND DISENGAGEMENT OF ACC AND ALL ASSISTANCE SYSTEMS. THE CAR WAS TRAVELING 68MPH ON A STRAIGHT LINE, FLAT BRIDGE OVER WATER. OTHER CARS WERE TO THE SIDE AND REAR OF THE VEHICLE, BUT NO FRONT END COLLISION WAS POSSIBLE AT THE TIME. DEALERSHIP CLAIMS THIS IS A RADAR ISSUE THAT "EVERY CAR HAS." EXTREMELY DANGEROUS!
Corrective Action:
CAR DISENGAGED ADAPTIVE CRUISE CONTROL AND EMERGENCY BRAKED SUDDENLY ("SLAMMED ON THE BRAKES"), WHILE DASHBOARD LIGHTS FLASHED WARNINGS OF FRONT END IMPACT AND DISENGAGEMENT OF ACC AND ALL ASSISTANCE SYSTEMS. THE CAR WAS TRAVELING 68MPH ON A STRAIGHT LINE, FLAT BRIDGE OVER WATER. OTHER CARS WERE TO THE SIDE AND REAR OF THE VEHICLE, BUT NO FRONT END COLLISION WAS POSSIBLE AT THE TIME. DEALERSHIP CLAIMS THIS IS A RADAR ISSUE THAT "EVERY CAR HAS." EXTREMELY DANGEROUS!
Additional Notes:
CAR DISENGAGED ADAPTIVE CRUISE CONTROL AND EMERGENCY BRAKED SUDDENLY ("SLAMMED ON THE BRAKES"), WHILE DASHBOARD LIGHTS FLASHED WARNINGS OF FRONT END IMPACT AND DISENGAGEMENT OF ACC AND ALL ASSISTANCE SYSTEMS. THE CAR WAS TRAVELING 68MPH ON A STRAIGHT LINE, FLAT BRIDGE OVER WATER. OTHER CARS WERE TO THE SIDE AND REAR OF THE VEHICLE, BUT NO FRONT END COLLISION WAS POSSIBLE AT THE TIME. DEALERSHIP CLAIMS THIS IS A RADAR ISSUE THAT "EVERY CAR HAS." EXTREMELY DANGEROUS!
Mfg Campaign: 11353353
Recall Date: Sep 5, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR DISENGAGED ADAPTIVE CRUISE CONTROL AND EMERGENCY BRAKED SUDDENLY ("SLAMMED ON THE BRAKES"), WHILE DASHBOARD LIGHTS FLASHED WARNINGS OF FRONT END IMPACT AND DISENGAGEMENT OF ACC AND ALL ASSISTANCE SYSTEMS. THE CAR WAS TRAVELING 68MPH ON A STRAIGHT LINE, FLAT BRIDGE OVER WATER. OTHER CARS WERE TO THE SIDE AND REAR OF THE VEHICLE, BUT NO FRONT END COLLISION WAS POSSIBLE AT THE TIME. DEALERSHIP CLAIMS THIS IS A RADAR ISSUE THAT "EVERY CAR HAS." EXTREMELY DANGEROUS!
Corrective Action:
CAR DISENGAGED ADAPTIVE CRUISE CONTROL AND EMERGENCY BRAKED SUDDENLY ("SLAMMED ON THE BRAKES"), WHILE DASHBOARD LIGHTS FLASHED WARNINGS OF FRONT END IMPACT AND DISENGAGEMENT OF ACC AND ALL ASSISTANCE SYSTEMS. THE CAR WAS TRAVELING 68MPH ON A STRAIGHT LINE, FLAT BRIDGE OVER WATER. OTHER CARS WERE TO THE SIDE AND REAR OF THE VEHICLE, BUT NO FRONT END COLLISION WAS POSSIBLE AT THE TIME. DEALERSHIP CLAIMS THIS IS A RADAR ISSUE THAT "EVERY CAR HAS." EXTREMELY DANGEROUS!
Additional Notes:
CAR DISENGAGED ADAPTIVE CRUISE CONTROL AND EMERGENCY BRAKED SUDDENLY ("SLAMMED ON THE BRAKES"), WHILE DASHBOARD LIGHTS FLASHED WARNINGS OF FRONT END IMPACT AND DISENGAGEMENT OF ACC AND ALL ASSISTANCE SYSTEMS. THE CAR WAS TRAVELING 68MPH ON A STRAIGHT LINE, FLAT BRIDGE OVER WATER. OTHER CARS WERE TO THE SIDE AND REAR OF THE VEHICLE, BUT NO FRONT END COLLISION WAS POSSIBLE AT THE TIME. DEALERSHIP CLAIMS THIS IS A RADAR ISSUE THAT "EVERY CAR HAS." EXTREMELY DANGEROUS!
Mfg Campaign: 11353353
Recall Date: Sep 5, 2020
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CAR DISENGAGED ADAPTIVE CRUISE CONTROL AND EMERGENCY BRAKED SUDDENLY ("SLAMMED ON THE BRAKES"), WHILE DASHBOARD LIGHTS FLASHED WARNINGS OF FRONT END IMPACT AND DISENGAGEMENT OF ACC AND ALL ASSISTANCE SYSTEMS. THE CAR WAS TRAVELING 68MPH ON A STRAIGHT LINE, FLAT BRIDGE OVER WATER. OTHER CARS WERE TO THE SIDE AND REAR OF THE VEHICLE, BUT NO FRONT END COLLISION WAS POSSIBLE AT THE TIME. DEALERSHIP CLAIMS THIS IS A RADAR ISSUE THAT "EVERY CAR HAS." EXTREMELY DANGEROUS!
Corrective Action:
CAR DISENGAGED ADAPTIVE CRUISE CONTROL AND EMERGENCY BRAKED SUDDENLY ("SLAMMED ON THE BRAKES"), WHILE DASHBOARD LIGHTS FLASHED WARNINGS OF FRONT END IMPACT AND DISENGAGEMENT OF ACC AND ALL ASSISTANCE SYSTEMS. THE CAR WAS TRAVELING 68MPH ON A STRAIGHT LINE, FLAT BRIDGE OVER WATER. OTHER CARS WERE TO THE SIDE AND REAR OF THE VEHICLE, BUT NO FRONT END COLLISION WAS POSSIBLE AT THE TIME. DEALERSHIP CLAIMS THIS IS A RADAR ISSUE THAT "EVERY CAR HAS." EXTREMELY DANGEROUS!
Additional Notes:
CAR DISENGAGED ADAPTIVE CRUISE CONTROL AND EMERGENCY BRAKED SUDDENLY ("SLAMMED ON THE BRAKES"), WHILE DASHBOARD LIGHTS FLASHED WARNINGS OF FRONT END IMPACT AND DISENGAGEMENT OF ACC AND ALL ASSISTANCE SYSTEMS. THE CAR WAS TRAVELING 68MPH ON A STRAIGHT LINE, FLAT BRIDGE OVER WATER. OTHER CARS WERE TO THE SIDE AND REAR OF THE VEHICLE, BUT NO FRONT END COLLISION WAS POSSIBLE AT THE TIME. DEALERSHIP CLAIMS THIS IS A RADAR ISSUE THAT "EVERY CAR HAS." EXTREMELY DANGEROUS!
Mfg Campaign: 11353353
Recall Date: Sep 5, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN GOING UP OR DOWN A STEEP HILL, AND ALSO 1 TIME PULLING OUT OF A PARKING LOT MY EMERGENCY BRAKES HAVE ENGAGED 5 TIMES. NO CARS HAVE BEEN AROUND (LUCKILY) AND I WAS NOT ABOUT TO HIT ANYTHING. MY COLLISION SENSORS ALSO GO OFF DAILY-THE ENTIRE TIME I'M DRIVING EVEN WHILE NOTHING IS AROUND. I CAN PULL UP TO AN EMPTY INTERSECTION AND THEY WILL DO OFF. I HAVE TRIED TO CHANGE THE SENSITIVITY AND THIS STILL HAPPENS. THEY ARE NOT CONSISTENT EITHER- THE SAME ROAD CAN MAKE IT GO OFF ONE DAY AND NOT THE NEXT. BUT THEY ARE ALWAYS GOING OFF WHILE DRIVING AND I HAVE TO EXIT OUT OF THE SCREEN
Corrective Action:
WHEN GOING UP OR DOWN A STEEP HILL, AND ALSO 1 TIME PULLING OUT OF A PARKING LOT MY EMERGENCY BRAKES HAVE ENGAGED 5 TIMES. NO CARS HAVE BEEN AROUND (LUCKILY) AND I WAS NOT ABOUT TO HIT ANYTHING. MY COLLISION SENSORS ALSO GO OFF DAILY-THE ENTIRE TIME I'M DRIVING EVEN WHILE NOTHING IS AROUND. I CAN PULL UP TO AN EMPTY INTERSECTION AND THEY WILL DO OFF. I HAVE TRIED TO CHANGE THE SENSITIVITY AND THIS STILL HAPPENS. THEY ARE NOT CONSISTENT EITHER- THE SAME ROAD CAN MAKE IT GO OFF ONE DAY AND NOT THE NEXT. BUT THEY ARE ALWAYS GOING OFF WHILE DRIVING AND I HAVE TO EXIT OUT OF THE SCREEN
Additional Notes:
WHEN GOING UP OR DOWN A STEEP HILL, AND ALSO 1 TIME PULLING OUT OF A PARKING LOT MY EMERGENCY BRAKES HAVE ENGAGED 5 TIMES. NO CARS HAVE BEEN AROUND (LUCKILY) AND I WAS NOT ABOUT TO HIT ANYTHING. MY COLLISION SENSORS ALSO GO OFF DAILY-THE ENTIRE TIME I'M DRIVING EVEN WHILE NOTHING IS AROUND. I CAN PULL UP TO AN EMPTY INTERSECTION AND THEY WILL DO OFF. I HAVE TRIED TO CHANGE THE SENSITIVITY AND THIS STILL HAPPENS. THEY ARE NOT CONSISTENT EITHER- THE SAME ROAD CAN MAKE IT GO OFF ONE DAY AND NOT THE NEXT. BUT THEY ARE ALWAYS GOING OFF WHILE DRIVING AND I HAVE TO EXIT OUT OF THE SCREEN
Mfg Campaign: 11352920
Recall Date: Sep 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN GOING UP OR DOWN A STEEP HILL, AND ALSO 1 TIME PULLING OUT OF A PARKING LOT MY EMERGENCY BRAKES HAVE ENGAGED 5 TIMES. NO CARS HAVE BEEN AROUND (LUCKILY) AND I WAS NOT ABOUT TO HIT ANYTHING. MY COLLISION SENSORS ALSO GO OFF DAILY-THE ENTIRE TIME I'M DRIVING EVEN WHILE NOTHING IS AROUND. I CAN PULL UP TO AN EMPTY INTERSECTION AND THEY WILL DO OFF. I HAVE TRIED TO CHANGE THE SENSITIVITY AND THIS STILL HAPPENS. THEY ARE NOT CONSISTENT EITHER- THE SAME ROAD CAN MAKE IT GO OFF ONE DAY AND NOT THE NEXT. BUT THEY ARE ALWAYS GOING OFF WHILE DRIVING AND I HAVE TO EXIT OUT OF THE SCREEN
Corrective Action:
WHEN GOING UP OR DOWN A STEEP HILL, AND ALSO 1 TIME PULLING OUT OF A PARKING LOT MY EMERGENCY BRAKES HAVE ENGAGED 5 TIMES. NO CARS HAVE BEEN AROUND (LUCKILY) AND I WAS NOT ABOUT TO HIT ANYTHING. MY COLLISION SENSORS ALSO GO OFF DAILY-THE ENTIRE TIME I'M DRIVING EVEN WHILE NOTHING IS AROUND. I CAN PULL UP TO AN EMPTY INTERSECTION AND THEY WILL DO OFF. I HAVE TRIED TO CHANGE THE SENSITIVITY AND THIS STILL HAPPENS. THEY ARE NOT CONSISTENT EITHER- THE SAME ROAD CAN MAKE IT GO OFF ONE DAY AND NOT THE NEXT. BUT THEY ARE ALWAYS GOING OFF WHILE DRIVING AND I HAVE TO EXIT OUT OF THE SCREEN
Additional Notes:
WHEN GOING UP OR DOWN A STEEP HILL, AND ALSO 1 TIME PULLING OUT OF A PARKING LOT MY EMERGENCY BRAKES HAVE ENGAGED 5 TIMES. NO CARS HAVE BEEN AROUND (LUCKILY) AND I WAS NOT ABOUT TO HIT ANYTHING. MY COLLISION SENSORS ALSO GO OFF DAILY-THE ENTIRE TIME I'M DRIVING EVEN WHILE NOTHING IS AROUND. I CAN PULL UP TO AN EMPTY INTERSECTION AND THEY WILL DO OFF. I HAVE TRIED TO CHANGE THE SENSITIVITY AND THIS STILL HAPPENS. THEY ARE NOT CONSISTENT EITHER- THE SAME ROAD CAN MAKE IT GO OFF ONE DAY AND NOT THE NEXT. BUT THEY ARE ALWAYS GOING OFF WHILE DRIVING AND I HAVE TO EXIT OUT OF THE SCREEN
Mfg Campaign: 11352920
Recall Date: Sep 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE AUTO BRAKING SYSTEM ACTIVATS ON ITS OWN WHILE IN MOTION. ON MULTIPLE OCCASSIONS THE CAR HAS SUDDENLY BRAKED AND IVE COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS, DEBRIS, HAZARDS, OR ANYTHING WERE IN FRONT OF ME THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. IT IS SO SUDDEN THAT IT LEFT MY NECK AND SHOULDERS (SEAT BELT AREA) VERY SORE. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR THE PROBLEM BUT EVERYTIME THEY SAY THERE ARE NO ERRRORS REPORTED ON THEIR COMPUTER AND THERE IS NOTHING THEY CAN DO. THIS IS A KNOWN PROBLEM AMONG MANY VW OWNERS AND VW KNOWS TOO BUT DOESN'T ADDRESS IT.
Corrective Action:
THE AUTO BRAKING SYSTEM ACTIVATS ON ITS OWN WHILE IN MOTION. ON MULTIPLE OCCASSIONS THE CAR HAS SUDDENLY BRAKED AND IVE COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS, DEBRIS, HAZARDS, OR ANYTHING WERE IN FRONT OF ME THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. IT IS SO SUDDEN THAT IT LEFT MY NECK AND SHOULDERS (SEAT BELT AREA) VERY SORE. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR THE PROBLEM BUT EVERYTIME THEY SAY THERE ARE NO ERRRORS REPORTED ON THEIR COMPUTER AND THERE IS NOTHING THEY CAN DO. THIS IS A KNOWN PROBLEM AMONG MANY VW OWNERS AND VW KNOWS TOO BUT DOESN'T ADDRESS IT.
Additional Notes:
THE AUTO BRAKING SYSTEM ACTIVATS ON ITS OWN WHILE IN MOTION. ON MULTIPLE OCCASSIONS THE CAR HAS SUDDENLY BRAKED AND IVE COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS, DEBRIS, HAZARDS, OR ANYTHING WERE IN FRONT OF ME THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. IT IS SO SUDDEN THAT IT LEFT MY NECK AND SHOULDERS (SEAT BELT AREA) VERY SORE. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR THE PROBLEM BUT EVERYTIME THEY SAY THERE ARE NO ERRRORS REPORTED ON THEIR COMPUTER AND THERE IS NOTHING THEY CAN DO. THIS IS A KNOWN PROBLEM AMONG MANY VW OWNERS AND VW KNOWS TOO BUT DOESN'T ADDRESS IT.
Mfg Campaign: 11353009
Recall Date: Sep 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE AUTO BRAKING SYSTEM ACTIVATS ON ITS OWN WHILE IN MOTION. ON MULTIPLE OCCASSIONS THE CAR HAS SUDDENLY BRAKED AND IVE COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS, DEBRIS, HAZARDS, OR ANYTHING WERE IN FRONT OF ME THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. IT IS SO SUDDEN THAT IT LEFT MY NECK AND SHOULDERS (SEAT BELT AREA) VERY SORE. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR THE PROBLEM BUT EVERYTIME THEY SAY THERE ARE NO ERRRORS REPORTED ON THEIR COMPUTER AND THERE IS NOTHING THEY CAN DO. THIS IS A KNOWN PROBLEM AMONG MANY VW OWNERS AND VW KNOWS TOO BUT DOESN'T ADDRESS IT.
Corrective Action:
THE AUTO BRAKING SYSTEM ACTIVATS ON ITS OWN WHILE IN MOTION. ON MULTIPLE OCCASSIONS THE CAR HAS SUDDENLY BRAKED AND IVE COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS, DEBRIS, HAZARDS, OR ANYTHING WERE IN FRONT OF ME THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. IT IS SO SUDDEN THAT IT LEFT MY NECK AND SHOULDERS (SEAT BELT AREA) VERY SORE. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR THE PROBLEM BUT EVERYTIME THEY SAY THERE ARE NO ERRRORS REPORTED ON THEIR COMPUTER AND THERE IS NOTHING THEY CAN DO. THIS IS A KNOWN PROBLEM AMONG MANY VW OWNERS AND VW KNOWS TOO BUT DOESN'T ADDRESS IT.
Additional Notes:
THE AUTO BRAKING SYSTEM ACTIVATS ON ITS OWN WHILE IN MOTION. ON MULTIPLE OCCASSIONS THE CAR HAS SUDDENLY BRAKED AND IVE COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS, DEBRIS, HAZARDS, OR ANYTHING WERE IN FRONT OF ME THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. IT IS SO SUDDEN THAT IT LEFT MY NECK AND SHOULDERS (SEAT BELT AREA) VERY SORE. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR THE PROBLEM BUT EVERYTIME THEY SAY THERE ARE NO ERRRORS REPORTED ON THEIR COMPUTER AND THERE IS NOTHING THEY CAN DO. THIS IS A KNOWN PROBLEM AMONG MANY VW OWNERS AND VW KNOWS TOO BUT DOESN'T ADDRESS IT.
Mfg Campaign: 11353009
Recall Date: Sep 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN DRIVING THE VEHICLE THE BRAKES WILL AUTOMATICALLY ENGAGE SLAMMING THE CAR INTO A STAND STILL AND POTENTIALLY BEING HIT. THERE ARE SENSORS THAT ACTIVATE THE BRAKES AND THEY GO OFF WHEN THERE IS NOTHING AROUND TO SET THEM OFF. TOOK THE CAR IN. THEY COULD NOT DUPLICATE THE PROBLEM. THEY CALLED THE TECH ASSIST LINE AND THEY ACKNOWLEDGE THIS IS AN ISSUE THAT THEY HAVE HEARD OF BUT WILL DO NOTHING ABOUT IT. THEY SAY IF THE BRAKES SLAM ON THEN THE SENSORS ARE WORKING. THIS WAS HAPPENING TO MY CAR DAILY AND I HONESTLY WAS AFRAID TO DRIVE THE CAR. THIS IS A TOTAL SAFETY ISSUE FOR YOUR CAR TO SLAM ON THE BRAKES FOR NO REASON IN AN UNSAFE LOCATION. I HAVE TURNED THE MANEUVER BRAKING OFF BUT I PAID A LOT OF MONEY FOR THAT FEATURE THAT DOES NOT WORK SAFELY. I ALSO GET OTHER RANDOM WARNING LIGHTS THAT GO OFF FOR NO REASON. THEY PLUG IT IN TO LOOK FOR CODES AND NOTHING SHOWS UP SO THEY DO NOT FEEL THERE IS A PROBLEM TO ADDRESS.
Corrective Action:
WHEN DRIVING THE VEHICLE THE BRAKES WILL AUTOMATICALLY ENGAGE SLAMMING THE CAR INTO A STAND STILL AND POTENTIALLY BEING HIT. THERE ARE SENSORS THAT ACTIVATE THE BRAKES AND THEY GO OFF WHEN THERE IS NOTHING AROUND TO SET THEM OFF. TOOK THE CAR IN. THEY COULD NOT DUPLICATE THE PROBLEM. THEY CALLED THE TECH ASSIST LINE AND THEY ACKNOWLEDGE THIS IS AN ISSUE THAT THEY HAVE HEARD OF BUT WILL DO NOTHING ABOUT IT. THEY SAY IF THE BRAKES SLAM ON THEN THE SENSORS ARE WORKING. THIS WAS HAPPENING TO MY CAR DAILY AND I HONESTLY WAS AFRAID TO DRIVE THE CAR. THIS IS A TOTAL SAFETY ISSUE FOR YOUR CAR TO SLAM ON THE BRAKES FOR NO REASON IN AN UNSAFE LOCATION. I HAVE TURNED THE MANEUVER BRAKING OFF BUT I PAID A LOT OF MONEY FOR THAT FEATURE THAT DOES NOT WORK SAFELY. I ALSO GET OTHER RANDOM WARNING LIGHTS THAT GO OFF FOR NO REASON. THEY PLUG IT IN TO LOOK FOR CODES AND NOTHING SHOWS UP SO THEY DO NOT FEEL THERE IS A PROBLEM TO ADDRESS.
Additional Notes:
WHEN DRIVING THE VEHICLE THE BRAKES WILL AUTOMATICALLY ENGAGE SLAMMING THE CAR INTO A STAND STILL AND POTENTIALLY BEING HIT. THERE ARE SENSORS THAT ACTIVATE THE BRAKES AND THEY GO OFF WHEN THERE IS NOTHING AROUND TO SET THEM OFF. TOOK THE CAR IN. THEY COULD NOT DUPLICATE THE PROBLEM. THEY CALLED THE TECH ASSIST LINE AND THEY ACKNOWLEDGE THIS IS AN ISSUE THAT THEY HAVE HEARD OF BUT WILL DO NOTHING ABOUT IT. THEY SAY IF THE BRAKES SLAM ON THEN THE SENSORS ARE WORKING. THIS WAS HAPPENING TO MY CAR DAILY AND I HONESTLY WAS AFRAID TO DRIVE THE CAR. THIS IS A TOTAL SAFETY ISSUE FOR YOUR CAR TO SLAM ON THE BRAKES FOR NO REASON IN AN UNSAFE LOCATION. I HAVE TURNED THE MANEUVER BRAKING OFF BUT I PAID A LOT OF MONEY FOR THAT FEATURE THAT DOES NOT WORK SAFELY. I ALSO GET OTHER RANDOM WARNING LIGHTS THAT GO OFF FOR NO REASON. THEY PLUG IT IN TO LOOK FOR CODES AND NOTHING SHOWS UP SO THEY DO NOT FEEL THERE IS A PROBLEM TO ADDRESS.
Mfg Campaign: 11352800
Recall Date: Sep 2, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN DRIVING THE VEHICLE THE BRAKES WILL AUTOMATICALLY ENGAGE SLAMMING THE CAR INTO A STAND STILL AND POTENTIALLY BEING HIT. THERE ARE SENSORS THAT ACTIVATE THE BRAKES AND THEY GO OFF WHEN THERE IS NOTHING AROUND TO SET THEM OFF. TOOK THE CAR IN. THEY COULD NOT DUPLICATE THE PROBLEM. THEY CALLED THE TECH ASSIST LINE AND THEY ACKNOWLEDGE THIS IS AN ISSUE THAT THEY HAVE HEARD OF BUT WILL DO NOTHING ABOUT IT. THEY SAY IF THE BRAKES SLAM ON THEN THE SENSORS ARE WORKING. THIS WAS HAPPENING TO MY CAR DAILY AND I HONESTLY WAS AFRAID TO DRIVE THE CAR. THIS IS A TOTAL SAFETY ISSUE FOR YOUR CAR TO SLAM ON THE BRAKES FOR NO REASON IN AN UNSAFE LOCATION. I HAVE TURNED THE MANEUVER BRAKING OFF BUT I PAID A LOT OF MONEY FOR THAT FEATURE THAT DOES NOT WORK SAFELY. I ALSO GET OTHER RANDOM WARNING LIGHTS THAT GO OFF FOR NO REASON. THEY PLUG IT IN TO LOOK FOR CODES AND NOTHING SHOWS UP SO THEY DO NOT FEEL THERE IS A PROBLEM TO ADDRESS.
Corrective Action:
WHEN DRIVING THE VEHICLE THE BRAKES WILL AUTOMATICALLY ENGAGE SLAMMING THE CAR INTO A STAND STILL AND POTENTIALLY BEING HIT. THERE ARE SENSORS THAT ACTIVATE THE BRAKES AND THEY GO OFF WHEN THERE IS NOTHING AROUND TO SET THEM OFF. TOOK THE CAR IN. THEY COULD NOT DUPLICATE THE PROBLEM. THEY CALLED THE TECH ASSIST LINE AND THEY ACKNOWLEDGE THIS IS AN ISSUE THAT THEY HAVE HEARD OF BUT WILL DO NOTHING ABOUT IT. THEY SAY IF THE BRAKES SLAM ON THEN THE SENSORS ARE WORKING. THIS WAS HAPPENING TO MY CAR DAILY AND I HONESTLY WAS AFRAID TO DRIVE THE CAR. THIS IS A TOTAL SAFETY ISSUE FOR YOUR CAR TO SLAM ON THE BRAKES FOR NO REASON IN AN UNSAFE LOCATION. I HAVE TURNED THE MANEUVER BRAKING OFF BUT I PAID A LOT OF MONEY FOR THAT FEATURE THAT DOES NOT WORK SAFELY. I ALSO GET OTHER RANDOM WARNING LIGHTS THAT GO OFF FOR NO REASON. THEY PLUG IT IN TO LOOK FOR CODES AND NOTHING SHOWS UP SO THEY DO NOT FEEL THERE IS A PROBLEM TO ADDRESS.
Additional Notes:
WHEN DRIVING THE VEHICLE THE BRAKES WILL AUTOMATICALLY ENGAGE SLAMMING THE CAR INTO A STAND STILL AND POTENTIALLY BEING HIT. THERE ARE SENSORS THAT ACTIVATE THE BRAKES AND THEY GO OFF WHEN THERE IS NOTHING AROUND TO SET THEM OFF. TOOK THE CAR IN. THEY COULD NOT DUPLICATE THE PROBLEM. THEY CALLED THE TECH ASSIST LINE AND THEY ACKNOWLEDGE THIS IS AN ISSUE THAT THEY HAVE HEARD OF BUT WILL DO NOTHING ABOUT IT. THEY SAY IF THE BRAKES SLAM ON THEN THE SENSORS ARE WORKING. THIS WAS HAPPENING TO MY CAR DAILY AND I HONESTLY WAS AFRAID TO DRIVE THE CAR. THIS IS A TOTAL SAFETY ISSUE FOR YOUR CAR TO SLAM ON THE BRAKES FOR NO REASON IN AN UNSAFE LOCATION. I HAVE TURNED THE MANEUVER BRAKING OFF BUT I PAID A LOT OF MONEY FOR THAT FEATURE THAT DOES NOT WORK SAFELY. I ALSO GET OTHER RANDOM WARNING LIGHTS THAT GO OFF FOR NO REASON. THEY PLUG IT IN TO LOOK FOR CODES AND NOTHING SHOWS UP SO THEY DO NOT FEEL THERE IS A PROBLEM TO ADDRESS.
Mfg Campaign: 11352800
Recall Date: Sep 2, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THERE ARE SMALL SPOTS OF RUST ALL AROUND THE CAR, LOWER HALF.
Corrective Action:
THERE ARE SMALL SPOTS OF RUST ALL AROUND THE CAR, LOWER HALF.
Additional Notes:
THERE ARE SMALL SPOTS OF RUST ALL AROUND THE CAR, LOWER HALF.
Mfg Campaign: 11352445
Recall Date: Sep 1, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY BRAKES HAVE LOCKED UP 4 OR 5 TIMES (SINCE PURCHASING THE CAR IN APRIL 2019) WHEN EXITING A PARKING LOT WITH MINIMAL SLOPE TO TURN ONTO THE STREET. THE CAR MAKES A GRINDING NOISE AND ALERTS BEEP. THE CAR MUST BE PLACED IN PARK, THEN REVERSE TO MAKE THE DRIVE FEATURE FUNCTION AGAIN TO GET OUT OF THE MIDDLE OF THE STREET. THE FORCE OF THE BRAKING, LOCKS UP THE SEAT BELTS AS WELL. THANKFULLY NO ONE HAS BEEN BEHIND ME TO AVOID REAR END COLLISION NOR ONCOMING. I AM NERVOUS TO PULL OUT OF A DRIVEWAY NOW
Corrective Action:
MY BRAKES HAVE LOCKED UP 4 OR 5 TIMES (SINCE PURCHASING THE CAR IN APRIL 2019) WHEN EXITING A PARKING LOT WITH MINIMAL SLOPE TO TURN ONTO THE STREET. THE CAR MAKES A GRINDING NOISE AND ALERTS BEEP. THE CAR MUST BE PLACED IN PARK, THEN REVERSE TO MAKE THE DRIVE FEATURE FUNCTION AGAIN TO GET OUT OF THE MIDDLE OF THE STREET. THE FORCE OF THE BRAKING, LOCKS UP THE SEAT BELTS AS WELL. THANKFULLY NO ONE HAS BEEN BEHIND ME TO AVOID REAR END COLLISION NOR ONCOMING. I AM NERVOUS TO PULL OUT OF A DRIVEWAY NOW
Additional Notes:
MY BRAKES HAVE LOCKED UP 4 OR 5 TIMES (SINCE PURCHASING THE CAR IN APRIL 2019) WHEN EXITING A PARKING LOT WITH MINIMAL SLOPE TO TURN ONTO THE STREET. THE CAR MAKES A GRINDING NOISE AND ALERTS BEEP. THE CAR MUST BE PLACED IN PARK, THEN REVERSE TO MAKE THE DRIVE FEATURE FUNCTION AGAIN TO GET OUT OF THE MIDDLE OF THE STREET. THE FORCE OF THE BRAKING, LOCKS UP THE SEAT BELTS AS WELL. THANKFULLY NO ONE HAS BEEN BEHIND ME TO AVOID REAR END COLLISION NOR ONCOMING. I AM NERVOUS TO PULL OUT OF A DRIVEWAY NOW
Mfg Campaign: 11350934
Recall Date: Aug 24, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES ACTIVATED ON THEIR OWN WHILE IN MOTION, AND THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS WERE IN FRONT OF ME OR ANYTHING ELSE THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. THE CAR BEHIND ALSO HAD TO STOP TO AVOID CRASHING INTO MY REAR. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION.
Corrective Action:
THE BRAKES ACTIVATED ON THEIR OWN WHILE IN MOTION, AND THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS WERE IN FRONT OF ME OR ANYTHING ELSE THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. THE CAR BEHIND ALSO HAD TO STOP TO AVOID CRASHING INTO MY REAR. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION.
Additional Notes:
THE BRAKES ACTIVATED ON THEIR OWN WHILE IN MOTION, AND THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS WERE IN FRONT OF ME OR ANYTHING ELSE THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. THE CAR BEHIND ALSO HAD TO STOP TO AVOID CRASHING INTO MY REAR. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION.
Mfg Campaign: 11350423
Recall Date: Aug 20, 2020
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHETHER SUV IS TURNED ON USING REMOTE START OR MANUAL START THE CRUISE CONTROL WILL NOT WORK. READS ERROR: ACC. DEALERSHIP STATES THEY ARE UNABLE TO FIX - HOPEFUL FOR A MANUFACTURED UPDATE TO FIX. ENTERTAINMENT SCREEN FLASHING AND WILL NOT TURN OFF UNTIL 5 ATTEMPTS TO TURN OFF AND ON SUV. DEALERSHIP STATED IT NEEDED AN UPDATE.
Corrective Action:
WHETHER SUV IS TURNED ON USING REMOTE START OR MANUAL START THE CRUISE CONTROL WILL NOT WORK. READS ERROR: ACC. DEALERSHIP STATES THEY ARE UNABLE TO FIX - HOPEFUL FOR A MANUFACTURED UPDATE TO FIX. ENTERTAINMENT SCREEN FLASHING AND WILL NOT TURN OFF UNTIL 5 ATTEMPTS TO TURN OFF AND ON SUV. DEALERSHIP STATED IT NEEDED AN UPDATE.
Additional Notes:
WHETHER SUV IS TURNED ON USING REMOTE START OR MANUAL START THE CRUISE CONTROL WILL NOT WORK. READS ERROR: ACC. DEALERSHIP STATES THEY ARE UNABLE TO FIX - HOPEFUL FOR A MANUFACTURED UPDATE TO FIX. ENTERTAINMENT SCREEN FLASHING AND WILL NOT TURN OFF UNTIL 5 ATTEMPTS TO TURN OFF AND ON SUV. DEALERSHIP STATED IT NEEDED AN UPDATE.
Mfg Campaign: 11350450
Recall Date: Aug 20, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . THIS DEALER IS NOT ACTING IN GOOD FAITH. THEN HE SAYS THAT THERE IS NO UPDATES TO THE COLLISION WARNING SYSTEM AND TOLD US TO CALL CUSTOMER CARE. I HAVE A 43,000 CAR THAT I AM AFRAID TO DRIVE.
Corrective Action:
CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . THIS DEALER IS NOT ACTING IN GOOD FAITH. THEN HE SAYS THAT THERE IS NO UPDATES TO THE COLLISION WARNING SYSTEM AND TOLD US TO CALL CUSTOMER CARE. I HAVE A 43,000 CAR THAT I AM AFRAID TO DRIVE.
Additional Notes:
CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . THIS DEALER IS NOT ACTING IN GOOD FAITH. THEN HE SAYS THAT THERE IS NO UPDATES TO THE COLLISION WARNING SYSTEM AND TOLD US TO CALL CUSTOMER CARE. I HAVE A 43,000 CAR THAT I AM AFRAID TO DRIVE.
Mfg Campaign: 11348391
Recall Date: Aug 10, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . THIS DEALER IS NOT ACTING IN GOOD FAITH. THEN HE SAYS THAT THERE IS NO UPDATES TO THE COLLISION WARNING SYSTEM AND TOLD US TO CALL CUSTOMER CARE. I HAVE A 43,000 CAR THAT I AM AFRAID TO DRIVE.
Corrective Action:
CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . THIS DEALER IS NOT ACTING IN GOOD FAITH. THEN HE SAYS THAT THERE IS NO UPDATES TO THE COLLISION WARNING SYSTEM AND TOLD US TO CALL CUSTOMER CARE. I HAVE A 43,000 CAR THAT I AM AFRAID TO DRIVE.
Additional Notes:
CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . THIS DEALER IS NOT ACTING IN GOOD FAITH. THEN HE SAYS THAT THERE IS NO UPDATES TO THE COLLISION WARNING SYSTEM AND TOLD US TO CALL CUSTOMER CARE. I HAVE A 43,000 CAR THAT I AM AFRAID TO DRIVE.
Mfg Campaign: 11348391
Recall Date: Aug 10, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . THIS DEALER IS NOT ACTING IN GOOD FAITH. THEN HE SAYS THAT THERE IS NO UPDATES TO THE COLLISION WARNING SYSTEM AND TOLD US TO CALL CUSTOMER CARE. I HAVE A 43,000 CAR THAT I AM AFRAID TO DRIVE.
Corrective Action:
CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . THIS DEALER IS NOT ACTING IN GOOD FAITH. THEN HE SAYS THAT THERE IS NO UPDATES TO THE COLLISION WARNING SYSTEM AND TOLD US TO CALL CUSTOMER CARE. I HAVE A 43,000 CAR THAT I AM AFRAID TO DRIVE.
Additional Notes:
CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . THIS DEALER IS NOT ACTING IN GOOD FAITH. THEN HE SAYS THAT THERE IS NO UPDATES TO THE COLLISION WARNING SYSTEM AND TOLD US TO CALL CUSTOMER CARE. I HAVE A 43,000 CAR THAT I AM AFRAID TO DRIVE.
Mfg Campaign: 11348391
Recall Date: Aug 10, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WOULDN'T START AFTER BEING GARAGE FOR TWO DAYS. NOTHING WAS LEFT ON IN THE CAR. THE OTHER THING I NOTICED WAS THAT THE START STOP FUNCTION NO LONGER WORKS. WHEN I FIRST BOUGHT THE CAR IT WORKED ALL THE TIME.
Corrective Action:
CAR WOULDN'T START AFTER BEING GARAGE FOR TWO DAYS. NOTHING WAS LEFT ON IN THE CAR. THE OTHER THING I NOTICED WAS THAT THE START STOP FUNCTION NO LONGER WORKS. WHEN I FIRST BOUGHT THE CAR IT WORKED ALL THE TIME.
Additional Notes:
CAR WOULDN'T START AFTER BEING GARAGE FOR TWO DAYS. NOTHING WAS LEFT ON IN THE CAR. THE OTHER THING I NOTICED WAS THAT THE START STOP FUNCTION NO LONGER WORKS. WHEN I FIRST BOUGHT THE CAR IT WORKED ALL THE TIME.
Mfg Campaign: 11344213
Recall Date: Aug 9, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHILE IN MOTION AND REMAINING STILL, AS YOU TURN THE STEERING WHEEL LEFT AND RIGHT THE STEERING GEAR MAKES A CLUNKING, KNOCKING NOISE THROUGHOUT THE STEERING GEAR.
Corrective Action:
WHILE IN MOTION AND REMAINING STILL, AS YOU TURN THE STEERING WHEEL LEFT AND RIGHT THE STEERING GEAR MAKES A CLUNKING, KNOCKING NOISE THROUGHOUT THE STEERING GEAR.
Additional Notes:
WHILE IN MOTION AND REMAINING STILL, AS YOU TURN THE STEERING WHEEL LEFT AND RIGHT THE STEERING GEAR MAKES A CLUNKING, KNOCKING NOISE THROUGHOUT THE STEERING GEAR.
Mfg Campaign: 11342872
Recall Date: Aug 2, 2020
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