Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Consumer Complaints
47 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AT 47,000 MILES THE VEHICLE WOULD NOT ALLOW FUEL TO BE PUT INTO THE TANK. TAKEN TO DEALERSHIP TO BE TOLD THAT THE SUCTION PUMP INSIDE GAS TANK WAS OVER PRESSURIZING THE TANK CAUSING FUEL TO SHOOT OUT OF THE GAS FILLING TUBE. THIS EXACT SAME ISSUES WAS IN THE 2015 AND 2016 MODELS AND RECALL 20Y6 ADDRESSED THEM. NOW THE 2017 MODEL IS DOING THE SAME AND THEY ARE REFUSING TO FIX THE ITEM UNDER WARRANTY. LEAVING THESE VEHICLE AT HIGH RISK OF CATCHING FIRE DUE TO FUEL BEING EXPELLED FROM THE TANK WHEN ENGINE IS RUNNING.
Corrective Action:
AT 47,000 MILES THE VEHICLE WOULD NOT ALLOW FUEL TO BE PUT INTO THE TANK. TAKEN TO DEALERSHIP TO BE TOLD THAT THE SUCTION PUMP INSIDE GAS TANK WAS OVER PRESSURIZING THE TANK CAUSING FUEL TO SHOOT OUT OF THE GAS FILLING TUBE. THIS EXACT SAME ISSUES WAS IN THE 2015 AND 2016 MODELS AND RECALL 20Y6 ADDRESSED THEM. NOW THE 2017 MODEL IS DOING THE SAME AND THEY ARE REFUSING TO FIX THE ITEM UNDER WARRANTY. LEAVING THESE VEHICLE AT HIGH RISK OF CATCHING FIRE DUE TO FUEL BEING EXPELLED FROM THE TANK WHEN ENGINE IS RUNNING.
Additional Notes:
AT 47,000 MILES THE VEHICLE WOULD NOT ALLOW FUEL TO BE PUT INTO THE TANK. TAKEN TO DEALERSHIP TO BE TOLD THAT THE SUCTION PUMP INSIDE GAS TANK WAS OVER PRESSURIZING THE TANK CAUSING FUEL TO SHOOT OUT OF THE GAS FILLING TUBE. THIS EXACT SAME ISSUES WAS IN THE 2015 AND 2016 MODELS AND RECALL 20Y6 ADDRESSED THEM. NOW THE 2017 MODEL IS DOING THE SAME AND THEY ARE REFUSING TO FIX THE ITEM UNDER WARRANTY. LEAVING THESE VEHICLE AT HIGH RISK OF CATCHING FIRE DUE TO FUEL BEING EXPELLED FROM THE TANK WHEN ENGINE IS RUNNING.
Mfg Campaign: 11338492
Recall Date: Jul 9, 2020
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I AM HAVING THE EXACT ISSUE FROM THE 2015-2016 GTI SUCTION PUMP RECALL. MY CAR IS A 2017 GTI AND IS LEAKING THROUGH THE CHARCOAL CANISTER FILTER. WHEN I TRY TO FILL THE TANK IT'S CUTTING OFF THE FLOW FROM THE GAS NOZZLE AS IF THE TANK WAS FULL BUT WHEN I CHECK THE TANK IS ALMOST EMPTY.
Corrective Action:
I AM HAVING THE EXACT ISSUE FROM THE 2015-2016 GTI SUCTION PUMP RECALL. MY CAR IS A 2017 GTI AND IS LEAKING THROUGH THE CHARCOAL CANISTER FILTER. WHEN I TRY TO FILL THE TANK IT'S CUTTING OFF THE FLOW FROM THE GAS NOZZLE AS IF THE TANK WAS FULL BUT WHEN I CHECK THE TANK IS ALMOST EMPTY.
Additional Notes:
I AM HAVING THE EXACT ISSUE FROM THE 2015-2016 GTI SUCTION PUMP RECALL. MY CAR IS A 2017 GTI AND IS LEAKING THROUGH THE CHARCOAL CANISTER FILTER. WHEN I TRY TO FILL THE TANK IT'S CUTTING OFF THE FLOW FROM THE GAS NOZZLE AS IF THE TANK WAS FULL BUT WHEN I CHECK THE TANK IS ALMOST EMPTY.
Mfg Campaign: 11331506
Recall Date: Jun 29, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AT A RATE OF ONE GALLON OF FUEL EVERY FIVE MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHARCOAL CANISTER AND SUCTION PUMP NEEDED TO BE REPLACED. CHAPMAN VOLKSWAGEN OF TUCSON (4500 E 22ND ST, TUCSON, AZ 85711) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AT A RATE OF ONE GALLON OF FUEL EVERY FIVE MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHARCOAL CANISTER AND SUCTION PUMP NEEDED TO BE REPLACED. CHAPMAN VOLKSWAGEN OF TUCSON (4500 E 22ND ST, TUCSON, AZ 85711) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AT A RATE OF ONE GALLON OF FUEL EVERY FIVE MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHARCOAL CANISTER AND SUCTION PUMP NEEDED TO BE REPLACED. CHAPMAN VOLKSWAGEN OF TUCSON (4500 E 22ND ST, TUCSON, AZ 85711) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Mfg Campaign: 11328131
Recall Date: Jun 10, 2020
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
STARTED TO NOTICE A FUEL ODOR IN THE VICINITY OF THE RIGHT-REAR WHEEL WHILE THE CAR WAS PARKED INSIDE MY GARAGE. MOVED THE CAR IMMEDIATELY OUTSIDE ON MY DRIVEWAY. DROVE THE CAR ONCE OR TWICE DURING THE FOLLOWING WEEK. AS THE CAR WAS PARKED ON THE DRIVEWAY THE ODOR PERSISTED. THEN ONE AFTERNOON A PUDDLE OF GAS WAS ON MY DRIVEWAY (ABOUT ONE PINT OF LIQUID) - THE CAR HAD NOT BEEN DRIVEN IN 2 DAYS WHEN THE PUDDLE APPEARED. NOTIFIED MY LOCAL VW DEALER AND SCHEDULED THE REPAIR. THE DEALER DETERMINED THAT THE CHARCOAL CANISTER WAS FILLED WITH FUEL - ASSUMING THAT I OVERFILLED THE TANK, WHICH I DON'T BELIEVE HAPPENED. WHEN THE LEAK OCCURRED THE FUEL TANK WAS APPROXIMATELY 3/4 FULL. THE DEALER REPLACED THE LEAK DETECTION PUMP, N80 PURGE VALVE, AND THE CHARCOAL CANISTER. THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE CAR HAS 55,578 MILES ON IT AND I HAVE OWNED IT JUST LESS THAN 3 YEARS. *TR
Corrective Action:
STARTED TO NOTICE A FUEL ODOR IN THE VICINITY OF THE RIGHT-REAR WHEEL WHILE THE CAR WAS PARKED INSIDE MY GARAGE. MOVED THE CAR IMMEDIATELY OUTSIDE ON MY DRIVEWAY. DROVE THE CAR ONCE OR TWICE DURING THE FOLLOWING WEEK. AS THE CAR WAS PARKED ON THE DRIVEWAY THE ODOR PERSISTED. THEN ONE AFTERNOON A PUDDLE OF GAS WAS ON MY DRIVEWAY (ABOUT ONE PINT OF LIQUID) - THE CAR HAD NOT BEEN DRIVEN IN 2 DAYS WHEN THE PUDDLE APPEARED. NOTIFIED MY LOCAL VW DEALER AND SCHEDULED THE REPAIR. THE DEALER DETERMINED THAT THE CHARCOAL CANISTER WAS FILLED WITH FUEL - ASSUMING THAT I OVERFILLED THE TANK, WHICH I DON'T BELIEVE HAPPENED. WHEN THE LEAK OCCURRED THE FUEL TANK WAS APPROXIMATELY 3/4 FULL. THE DEALER REPLACED THE LEAK DETECTION PUMP, N80 PURGE VALVE, AND THE CHARCOAL CANISTER. THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE CAR HAS 55,578 MILES ON IT AND I HAVE OWNED IT JUST LESS THAN 3 YEARS. *TR
Additional Notes:
STARTED TO NOTICE A FUEL ODOR IN THE VICINITY OF THE RIGHT-REAR WHEEL WHILE THE CAR WAS PARKED INSIDE MY GARAGE. MOVED THE CAR IMMEDIATELY OUTSIDE ON MY DRIVEWAY. DROVE THE CAR ONCE OR TWICE DURING THE FOLLOWING WEEK. AS THE CAR WAS PARKED ON THE DRIVEWAY THE ODOR PERSISTED. THEN ONE AFTERNOON A PUDDLE OF GAS WAS ON MY DRIVEWAY (ABOUT ONE PINT OF LIQUID) - THE CAR HAD NOT BEEN DRIVEN IN 2 DAYS WHEN THE PUDDLE APPEARED. NOTIFIED MY LOCAL VW DEALER AND SCHEDULED THE REPAIR. THE DEALER DETERMINED THAT THE CHARCOAL CANISTER WAS FILLED WITH FUEL - ASSUMING THAT I OVERFILLED THE TANK, WHICH I DON'T BELIEVE HAPPENED. WHEN THE LEAK OCCURRED THE FUEL TANK WAS APPROXIMATELY 3/4 FULL. THE DEALER REPLACED THE LEAK DETECTION PUMP, N80 PURGE VALVE, AND THE CHARCOAL CANISTER. THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE CAR HAS 55,578 MILES ON IT AND I HAVE OWNED IT JUST LESS THAN 3 YEARS. *TR
Mfg Campaign: 11327793
Recall Date: Jun 8, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE COOLANT HAS PROGRESSIVELY GOTTEN LOWER AND I BROUGHT MY CAR TO VW DEALER WHILE UNDER WARRANTY BUT THEY WANTED TO CHARGE $140 DIAGNOSTIC FEE TO PRESSURE TEST THE SYSTEM. I HAD THEM TOP OFF THE COOLANT FOR NOW BUT AFTER DOING RESEARCH IT APPEARS THAT THE THERMOSTAT HOUSING IS PRONE TO LEAKING. I WILL HAVE TO BRING MY CAR BACK SOON AND PROBABLY HAVE TO PAY TO HAVE THE COOLANT SYSTEM OFFICIALLY CHECKED BECAUSE THIS IS A SAFETY CONCERN. I HAVE HAD THE CAR FOR ABOUT 1 YEAR AND THE COOLANT LEVEL HAS LOWERED TO BELOW THE MINIMUM LINE. VW DEALER SAID THEY DID SEE SOME COOLANT IN MY ENGINE BAY AND CLEANED IT OFF TEMPORARILY BECAUSE I DID NOT WANT TO PAY THE $140 DIAGNOSTIC FEE AT THAT TIME. THEY TOPPED OFF THE COOLANT AND SAID TO COME BACK IF IT DRAINS MORE AND IF I WANT TO PAY FOR THE DIAGNOSTIC TEST. MY CAR HAS 50,000 MILES ON IT AND IS UNDER WARRANTY UNTIL 60,000 MILES. *TR
Corrective Action:
THE COOLANT HAS PROGRESSIVELY GOTTEN LOWER AND I BROUGHT MY CAR TO VW DEALER WHILE UNDER WARRANTY BUT THEY WANTED TO CHARGE $140 DIAGNOSTIC FEE TO PRESSURE TEST THE SYSTEM. I HAD THEM TOP OFF THE COOLANT FOR NOW BUT AFTER DOING RESEARCH IT APPEARS THAT THE THERMOSTAT HOUSING IS PRONE TO LEAKING. I WILL HAVE TO BRING MY CAR BACK SOON AND PROBABLY HAVE TO PAY TO HAVE THE COOLANT SYSTEM OFFICIALLY CHECKED BECAUSE THIS IS A SAFETY CONCERN. I HAVE HAD THE CAR FOR ABOUT 1 YEAR AND THE COOLANT LEVEL HAS LOWERED TO BELOW THE MINIMUM LINE. VW DEALER SAID THEY DID SEE SOME COOLANT IN MY ENGINE BAY AND CLEANED IT OFF TEMPORARILY BECAUSE I DID NOT WANT TO PAY THE $140 DIAGNOSTIC FEE AT THAT TIME. THEY TOPPED OFF THE COOLANT AND SAID TO COME BACK IF IT DRAINS MORE AND IF I WANT TO PAY FOR THE DIAGNOSTIC TEST. MY CAR HAS 50,000 MILES ON IT AND IS UNDER WARRANTY UNTIL 60,000 MILES. *TR
Additional Notes:
THE COOLANT HAS PROGRESSIVELY GOTTEN LOWER AND I BROUGHT MY CAR TO VW DEALER WHILE UNDER WARRANTY BUT THEY WANTED TO CHARGE $140 DIAGNOSTIC FEE TO PRESSURE TEST THE SYSTEM. I HAD THEM TOP OFF THE COOLANT FOR NOW BUT AFTER DOING RESEARCH IT APPEARS THAT THE THERMOSTAT HOUSING IS PRONE TO LEAKING. I WILL HAVE TO BRING MY CAR BACK SOON AND PROBABLY HAVE TO PAY TO HAVE THE COOLANT SYSTEM OFFICIALLY CHECKED BECAUSE THIS IS A SAFETY CONCERN. I HAVE HAD THE CAR FOR ABOUT 1 YEAR AND THE COOLANT LEVEL HAS LOWERED TO BELOW THE MINIMUM LINE. VW DEALER SAID THEY DID SEE SOME COOLANT IN MY ENGINE BAY AND CLEANED IT OFF TEMPORARILY BECAUSE I DID NOT WANT TO PAY THE $140 DIAGNOSTIC FEE AT THAT TIME. THEY TOPPED OFF THE COOLANT AND SAID TO COME BACK IF IT DRAINS MORE AND IF I WANT TO PAY FOR THE DIAGNOSTIC TEST. MY CAR HAS 50,000 MILES ON IT AND IS UNDER WARRANTY UNTIL 60,000 MILES. *TR
Mfg Campaign: 11324487
Recall Date: May 14, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE STARTED LOSING COOLANT AROUND 25K MILES. VISIBLE LOSS IN RESERVOIR AND COULD SMELL COOLANT AFTER DRIVING. AT 30K MILES, VISIBLE PUDDLE OF COOLANT UNDER CAR. CAR WAS SERVICED AT VW OF OCALA, FL, WHERE THEY REPLACED THE WATER PUMP, THERMOSTAT HOUSING AND RELEVANT GASKETS/SEALS. THIS MATCHES WHAT DOZENS OF OTHER VW GTI DRIVERS ARE EXPERIENCING IN THEIR CARS. 30K IS WAY TOO LOW OF MILES TO HAVE SUCH A MAJOR REPAIR DONE TO THESE CARS, AND COULD HAVE LED TO PREMATURE ENGINE WEAR/FAILURE BY OVERHEATING. *TR
Corrective Action:
VEHICLE STARTED LOSING COOLANT AROUND 25K MILES. VISIBLE LOSS IN RESERVOIR AND COULD SMELL COOLANT AFTER DRIVING. AT 30K MILES, VISIBLE PUDDLE OF COOLANT UNDER CAR. CAR WAS SERVICED AT VW OF OCALA, FL, WHERE THEY REPLACED THE WATER PUMP, THERMOSTAT HOUSING AND RELEVANT GASKETS/SEALS. THIS MATCHES WHAT DOZENS OF OTHER VW GTI DRIVERS ARE EXPERIENCING IN THEIR CARS. 30K IS WAY TOO LOW OF MILES TO HAVE SUCH A MAJOR REPAIR DONE TO THESE CARS, AND COULD HAVE LED TO PREMATURE ENGINE WEAR/FAILURE BY OVERHEATING. *TR
Additional Notes:
VEHICLE STARTED LOSING COOLANT AROUND 25K MILES. VISIBLE LOSS IN RESERVOIR AND COULD SMELL COOLANT AFTER DRIVING. AT 30K MILES, VISIBLE PUDDLE OF COOLANT UNDER CAR. CAR WAS SERVICED AT VW OF OCALA, FL, WHERE THEY REPLACED THE WATER PUMP, THERMOSTAT HOUSING AND RELEVANT GASKETS/SEALS. THIS MATCHES WHAT DOZENS OF OTHER VW GTI DRIVERS ARE EXPERIENCING IN THEIR CARS. 30K IS WAY TOO LOW OF MILES TO HAVE SUCH A MAJOR REPAIR DONE TO THESE CARS, AND COULD HAVE LED TO PREMATURE ENGINE WEAR/FAILURE BY OVERHEATING. *TR
Mfg Campaign: 11324232
Recall Date: May 12, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THERMOSTAT HOUSING LEAK CAUSES COOLANT LEAK AND LOW COOLANT WARNINGS. WAS OPERATING THE VEHICLE UNDER NORMAL CONDITIONS WHEN LOW COOLANT WARNING ILLUMINATED.
Corrective Action:
THERMOSTAT HOUSING LEAK CAUSES COOLANT LEAK AND LOW COOLANT WARNINGS. WAS OPERATING THE VEHICLE UNDER NORMAL CONDITIONS WHEN LOW COOLANT WARNING ILLUMINATED.
Additional Notes:
THERMOSTAT HOUSING LEAK CAUSES COOLANT LEAK AND LOW COOLANT WARNINGS. WAS OPERATING THE VEHICLE UNDER NORMAL CONDITIONS WHEN LOW COOLANT WARNING ILLUMINATED.
Mfg Campaign: 11317146
Recall Date: Mar 9, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THERMOSTAT HOUSING LEAK CAUSES COOLANT LEAK AND LOW COOLANT WARNINGS. WAS OPERATING THE VEHICLE UNDER NORMAL CONDITIONS WHEN LOW COOLANT WARNING ILLUMINATED.
Corrective Action:
THERMOSTAT HOUSING LEAK CAUSES COOLANT LEAK AND LOW COOLANT WARNINGS. WAS OPERATING THE VEHICLE UNDER NORMAL CONDITIONS WHEN LOW COOLANT WARNING ILLUMINATED.
Additional Notes:
THERMOSTAT HOUSING LEAK CAUSES COOLANT LEAK AND LOW COOLANT WARNINGS. WAS OPERATING THE VEHICLE UNDER NORMAL CONDITIONS WHEN LOW COOLANT WARNING ILLUMINATED.
Mfg Campaign: 11317146
Recall Date: Mar 9, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR SUFFERED A FAILURE OF THE THERMOSTAT AT 26837 MILES CAUSING A LOSS OF COOLANT. COOLANT ODOR WAS APPARENT SINCE THE CAR WAS NEW. THIS APPEARS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL AT LOW MILEAGE.
Corrective Action:
CAR SUFFERED A FAILURE OF THE THERMOSTAT AT 26837 MILES CAUSING A LOSS OF COOLANT. COOLANT ODOR WAS APPARENT SINCE THE CAR WAS NEW. THIS APPEARS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL AT LOW MILEAGE.
Additional Notes:
CAR SUFFERED A FAILURE OF THE THERMOSTAT AT 26837 MILES CAUSING A LOSS OF COOLANT. COOLANT ODOR WAS APPARENT SINCE THE CAR WAS NEW. THIS APPEARS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL AT LOW MILEAGE.
Mfg Campaign: 11315968
Recall Date: Mar 4, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AFTER 55K MILES, MY CAR HAD A WATERPUMP LEAK THAT SEEMS COMMON IN THE FORUMS I ATTEND.
Corrective Action:
AFTER 55K MILES, MY CAR HAD A WATERPUMP LEAK THAT SEEMS COMMON IN THE FORUMS I ATTEND.
Additional Notes:
AFTER 55K MILES, MY CAR HAD A WATERPUMP LEAK THAT SEEMS COMMON IN THE FORUMS I ATTEND.
Mfg Campaign: 11315880
Recall Date: Mar 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
48K ON THE CAR, AND I WAS INFORMED OF THE LEAKING THERMOSTAT HOUSING THAT IS APPARENTLY KNOWN FOR GOING ON THIS CAR AS A DEFECTIVE PART: VW DID NOT TELL ME! I WAS INFORMED BY MY TECH WHO FORTUNATELY DISCOVERED THE ISSUE 1500 MILES BEFORE MY WARRANTY EXPIRED. VW SHOULD NOT CHARGE FOR THIS REPLACEMENT REGARDLESS OF MILES AS IT IS CLEARLY DEFECTIVE
Corrective Action:
48K ON THE CAR, AND I WAS INFORMED OF THE LEAKING THERMOSTAT HOUSING THAT IS APPARENTLY KNOWN FOR GOING ON THIS CAR AS A DEFECTIVE PART: VW DID NOT TELL ME! I WAS INFORMED BY MY TECH WHO FORTUNATELY DISCOVERED THE ISSUE 1500 MILES BEFORE MY WARRANTY EXPIRED. VW SHOULD NOT CHARGE FOR THIS REPLACEMENT REGARDLESS OF MILES AS IT IS CLEARLY DEFECTIVE
Additional Notes:
48K ON THE CAR, AND I WAS INFORMED OF THE LEAKING THERMOSTAT HOUSING THAT IS APPARENTLY KNOWN FOR GOING ON THIS CAR AS A DEFECTIVE PART: VW DID NOT TELL ME! I WAS INFORMED BY MY TECH WHO FORTUNATELY DISCOVERED THE ISSUE 1500 MILES BEFORE MY WARRANTY EXPIRED. VW SHOULD NOT CHARGE FOR THIS REPLACEMENT REGARDLESS OF MILES AS IT IS CLEARLY DEFECTIVE
Mfg Campaign: 11307734
Recall Date: Feb 7, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2017 VW GTI 4 DOOR. SE TRIM. A COUPLE WEEKS AFTER REACHING 40K MILES, AFTER DRIVING SEVERAL BLOCKS AND MAKING IT ONTO A MAIN ROAD, THE VEHICLE STALLED OUT AND DIED WHILE IN MOTION AT ABOUT 20-25MPH. THIS WAS AFTER WHAT SEEMED LIKE A VERY CLUNKY FEELING SHIFTING TRANSMISSION FOR A FEW DAYS LEADING UP TO THE CAR BREAKING DOWN. CAR SMELLED LIKE FUEL IN THE CABIN. CAR NEEDED TO BE TOWED TO VEWDEALERSHIP IN LATE HOURS OF THE EVENING. DEALERSHIP CALLED THE NEXT DAY TO SAY THEY WERE ABLE TO TURN THE CAR ON AND DRIVE IT. NO OBVIOUS ERROR CODES ON VEHICLE AND THEY WOULD DO SOME DEEPER DIVING INTO WHAT CAN BE WRONG. THEY HELD ONTO THE CAR FOR 4 DAYS AND WERE NOT ABLE TO "DUPLICATE THE ISSUE" SO THEY RETURNED THE CAR BACK TO ME. THEY THOUGHT "MAYBE A PIECE OF DIRT GOT INTO A FUEL INJECTOR BUT WORKED IT'S WAY OUT" AFTER NOT EVEN A WEEK, THE CAR STALLED OUT AND DIED IN THE MIDDLE OF A MAIN ROAD AGAIN WHILE MOVING ABOUT 20MPH. THIS TIME AFTER ABOUT 10 MINUTES I WAS ABLE TO GET IT TO TURN ON AND DROVE DIRECTLY BACK TO THE SAME DEALERSHIP WITH BO ERROR FAULT CODES APPEARING ON THE DASH ONCE AGAIN. NO CABIN FUEL SMELL THIS TIME BUT STALLED OUT EXACTLY THE SAME. THEY HAVE BEEN HOLDING ONTO MY VEHICLE AGAIN WITH NO APPARENT IDEAS HOW TO REPAIR IT. THEY ARE GOING TO OPEN A CLAIM WITH VW. THIS WAS A DANGEROUS SITUATION STALLING BOTH TIMES ON MAIN ROADS WHERE I COULD HAVE BEEN REAR ENDED. CHILDREN ARE DRIVEN AROUND IN MY VEHICLE WHICH CAN RESULT IN SERIOUS INJURY.
Corrective Action:
2017 VW GTI 4 DOOR. SE TRIM. A COUPLE WEEKS AFTER REACHING 40K MILES, AFTER DRIVING SEVERAL BLOCKS AND MAKING IT ONTO A MAIN ROAD, THE VEHICLE STALLED OUT AND DIED WHILE IN MOTION AT ABOUT 20-25MPH. THIS WAS AFTER WHAT SEEMED LIKE A VERY CLUNKY FEELING SHIFTING TRANSMISSION FOR A FEW DAYS LEADING UP TO THE CAR BREAKING DOWN. CAR SMELLED LIKE FUEL IN THE CABIN. CAR NEEDED TO BE TOWED TO VEWDEALERSHIP IN LATE HOURS OF THE EVENING. DEALERSHIP CALLED THE NEXT DAY TO SAY THEY WERE ABLE TO TURN THE CAR ON AND DRIVE IT. NO OBVIOUS ERROR CODES ON VEHICLE AND THEY WOULD DO SOME DEEPER DIVING INTO WHAT CAN BE WRONG. THEY HELD ONTO THE CAR FOR 4 DAYS AND WERE NOT ABLE TO "DUPLICATE THE ISSUE" SO THEY RETURNED THE CAR BACK TO ME. THEY THOUGHT "MAYBE A PIECE OF DIRT GOT INTO A FUEL INJECTOR BUT WORKED IT'S WAY OUT" AFTER NOT EVEN A WEEK, THE CAR STALLED OUT AND DIED IN THE MIDDLE OF A MAIN ROAD AGAIN WHILE MOVING ABOUT 20MPH. THIS TIME AFTER ABOUT 10 MINUTES I WAS ABLE TO GET IT TO TURN ON AND DROVE DIRECTLY BACK TO THE SAME DEALERSHIP WITH BO ERROR FAULT CODES APPEARING ON THE DASH ONCE AGAIN. NO CABIN FUEL SMELL THIS TIME BUT STALLED OUT EXACTLY THE SAME. THEY HAVE BEEN HOLDING ONTO MY VEHICLE AGAIN WITH NO APPARENT IDEAS HOW TO REPAIR IT. THEY ARE GOING TO OPEN A CLAIM WITH VW. THIS WAS A DANGEROUS SITUATION STALLING BOTH TIMES ON MAIN ROADS WHERE I COULD HAVE BEEN REAR ENDED. CHILDREN ARE DRIVEN AROUND IN MY VEHICLE WHICH CAN RESULT IN SERIOUS INJURY.
Additional Notes:
2017 VW GTI 4 DOOR. SE TRIM. A COUPLE WEEKS AFTER REACHING 40K MILES, AFTER DRIVING SEVERAL BLOCKS AND MAKING IT ONTO A MAIN ROAD, THE VEHICLE STALLED OUT AND DIED WHILE IN MOTION AT ABOUT 20-25MPH. THIS WAS AFTER WHAT SEEMED LIKE A VERY CLUNKY FEELING SHIFTING TRANSMISSION FOR A FEW DAYS LEADING UP TO THE CAR BREAKING DOWN. CAR SMELLED LIKE FUEL IN THE CABIN. CAR NEEDED TO BE TOWED TO VEWDEALERSHIP IN LATE HOURS OF THE EVENING. DEALERSHIP CALLED THE NEXT DAY TO SAY THEY WERE ABLE TO TURN THE CAR ON AND DRIVE IT. NO OBVIOUS ERROR CODES ON VEHICLE AND THEY WOULD DO SOME DEEPER DIVING INTO WHAT CAN BE WRONG. THEY HELD ONTO THE CAR FOR 4 DAYS AND WERE NOT ABLE TO "DUPLICATE THE ISSUE" SO THEY RETURNED THE CAR BACK TO ME. THEY THOUGHT "MAYBE A PIECE OF DIRT GOT INTO A FUEL INJECTOR BUT WORKED IT'S WAY OUT" AFTER NOT EVEN A WEEK, THE CAR STALLED OUT AND DIED IN THE MIDDLE OF A MAIN ROAD AGAIN WHILE MOVING ABOUT 20MPH. THIS TIME AFTER ABOUT 10 MINUTES I WAS ABLE TO GET IT TO TURN ON AND DROVE DIRECTLY BACK TO THE SAME DEALERSHIP WITH BO ERROR FAULT CODES APPEARING ON THE DASH ONCE AGAIN. NO CABIN FUEL SMELL THIS TIME BUT STALLED OUT EXACTLY THE SAME. THEY HAVE BEEN HOLDING ONTO MY VEHICLE AGAIN WITH NO APPARENT IDEAS HOW TO REPAIR IT. THEY ARE GOING TO OPEN A CLAIM WITH VW. THIS WAS A DANGEROUS SITUATION STALLING BOTH TIMES ON MAIN ROADS WHERE I COULD HAVE BEEN REAR ENDED. CHILDREN ARE DRIVEN AROUND IN MY VEHICLE WHICH CAN RESULT IN SERIOUS INJURY.
Mfg Campaign: 11307416
Recall Date: Feb 6, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I CAN HEAR LOUD WINNING NOISE FROM THE BACK OF THE CAR AT 35 MPH AND HIGHER. I THINK IT COULD BE WHEEL BEARINGS OR BAD ROTORS. I HAVE ABOUT 48000MILES ON THE CAR .
Corrective Action:
I CAN HEAR LOUD WINNING NOISE FROM THE BACK OF THE CAR AT 35 MPH AND HIGHER. I THINK IT COULD BE WHEEL BEARINGS OR BAD ROTORS. I HAVE ABOUT 48000MILES ON THE CAR .
Additional Notes:
I CAN HEAR LOUD WINNING NOISE FROM THE BACK OF THE CAR AT 35 MPH AND HIGHER. I THINK IT COULD BE WHEEL BEARINGS OR BAD ROTORS. I HAVE ABOUT 48000MILES ON THE CAR .
Mfg Campaign: 11307598
Recall Date: Feb 6, 2020
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I FIND THAT MY COOLANT LEVEL SLOWING GOES DOWN AND I'VE HAD TO REFILL SEVERAL TIMES ALREADY. MAYBE 2 TIMES A YEAR SINCE I OWNED IT. NEVER HAD TO REPLACE COOLANT ON ANY OTHER CARS. I DON'T KNOW IF THIS WILL CAUSE A BIGGER ISSUE DOWN THE LINE.
Corrective Action:
I FIND THAT MY COOLANT LEVEL SLOWING GOES DOWN AND I'VE HAD TO REFILL SEVERAL TIMES ALREADY. MAYBE 2 TIMES A YEAR SINCE I OWNED IT. NEVER HAD TO REPLACE COOLANT ON ANY OTHER CARS. I DON'T KNOW IF THIS WILL CAUSE A BIGGER ISSUE DOWN THE LINE.
Additional Notes:
I FIND THAT MY COOLANT LEVEL SLOWING GOES DOWN AND I'VE HAD TO REFILL SEVERAL TIMES ALREADY. MAYBE 2 TIMES A YEAR SINCE I OWNED IT. NEVER HAD TO REPLACE COOLANT ON ANY OTHER CARS. I DON'T KNOW IF THIS WILL CAUSE A BIGGER ISSUE DOWN THE LINE.
Mfg Campaign: 11307394
Recall Date: Feb 5, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE THERMOSTAT HOUSING ON THE ENGINE DEVELOPED A SIGNIFICANT LEAK, ALLOWING COOLANT TO DRIP ON THE ROADWAY AND ALSO ENDANGERING THE CAR'S ENGINE FROM OVERHEATING AND POSSIBLE POWER LOSS. THIS COULD OF COURSE CAUSE A SLIPPERY ROAD SURFACE AND COULD ALSO RESULT IN THE CAR LOSING POWER ON THE STREET CREATING A HAZARD.
Corrective Action:
THE THERMOSTAT HOUSING ON THE ENGINE DEVELOPED A SIGNIFICANT LEAK, ALLOWING COOLANT TO DRIP ON THE ROADWAY AND ALSO ENDANGERING THE CAR'S ENGINE FROM OVERHEATING AND POSSIBLE POWER LOSS. THIS COULD OF COURSE CAUSE A SLIPPERY ROAD SURFACE AND COULD ALSO RESULT IN THE CAR LOSING POWER ON THE STREET CREATING A HAZARD.
Additional Notes:
THE THERMOSTAT HOUSING ON THE ENGINE DEVELOPED A SIGNIFICANT LEAK, ALLOWING COOLANT TO DRIP ON THE ROADWAY AND ALSO ENDANGERING THE CAR'S ENGINE FROM OVERHEATING AND POSSIBLE POWER LOSS. THIS COULD OF COURSE CAUSE A SLIPPERY ROAD SURFACE AND COULD ALSO RESULT IN THE CAR LOSING POWER ON THE STREET CREATING A HAZARD.
Mfg Campaign: 11292582
Recall Date: Jan 2, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE IS LOSING COOLANT. STARTED AT ~50K MILES MARKED. COOLANT NEEDS TO BE TOPPED OFF. NOW THE CAR IS AT 71K MILES. LOW COOLANT TRIGGERED WARNING LIGHT AGAIN! COOLANT NEEDS TO BE TOPPED OFF. THERE APPEARS TO BE WHITE CRUSTY MARKED NEAR THE ENGINE OIL PAN AND SEEM TO BE COMING OFF FROM THE THERMOSTAT HOUSING.
Corrective Action:
ENGINE IS LOSING COOLANT. STARTED AT ~50K MILES MARKED. COOLANT NEEDS TO BE TOPPED OFF. NOW THE CAR IS AT 71K MILES. LOW COOLANT TRIGGERED WARNING LIGHT AGAIN! COOLANT NEEDS TO BE TOPPED OFF. THERE APPEARS TO BE WHITE CRUSTY MARKED NEAR THE ENGINE OIL PAN AND SEEM TO BE COMING OFF FROM THE THERMOSTAT HOUSING.
Additional Notes:
ENGINE IS LOSING COOLANT. STARTED AT ~50K MILES MARKED. COOLANT NEEDS TO BE TOPPED OFF. NOW THE CAR IS AT 71K MILES. LOW COOLANT TRIGGERED WARNING LIGHT AGAIN! COOLANT NEEDS TO BE TOPPED OFF. THERE APPEARS TO BE WHITE CRUSTY MARKED NEAR THE ENGINE OIL PAN AND SEEM TO BE COMING OFF FROM THE THERMOSTAT HOUSING.
Mfg Campaign: 11287624
Recall Date: Dec 7, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THERMOSTAT HOUSING & ASSOCIATED SEALS ON THE CURRENT 1.8L AND 2.0L VOLKSWAGEN/AUDI EA888 GEN 3 ENGINE ARE PRONE TO FAILURE, CAUSING LOSS OF ENGINE COOLANT. THIS COULD AFFECT ANY VW/AUDI VEHICLE USING THE 1.8 OR 2.0L EA888 GEN 3 ENGINE. VW HAS A LONG HISTORY OF WATER PUMP/THERMOSTAT HOUSING ISSUES AND THE CURRENT GENERATION OF VEHICLES IS NO EXCEPTION. MANY OTHER REPORTS CAN BE FOUND ON VARIOUS ONLINE FORUMS SUCH AS REDDIT.COM, GOLFMK7.COM AND VWVORTEX.COM, ETC. THIS IS A COSTLY OUT OF WARRANTY REPAIR REQUIRING REMOVAL OF THE INTAKE MANIFOLD AND HAS BEEN REPORTED ONLINE BY OWNERS OF 2015 '2019 US MY VEHICLES. SOME VEHICLES, SUCH AS OURS, EXPERIENCED A REPEAT FAILURE. THERE ARE THREE FAILURE MODES THAT I AM AWARE OF AS REPORTED ON THE SITES MENTIONED ABOVE. MY WIFE AND I HAVE EXPERIENCED FAILURE MODES 1 AND 2. WHEN THIS ISSUE IS OCCURRING OWNERS OFTEN REPORT THE SMELL OF COOLANT OUTSIDE THE VEHICLE 1. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SLOW WEEP OR LEAK FROM THERMOSTAT HOUSING ASSEMBLY & ASSOCIATED SEAL, MOST OF THE TIME NOT DETECTABLE AT THE HOUSING ASSEMBLY/SEAL WITHOUT PRESSURE TEST. OFTEN, VW SERVICE CENTERS ARE UNABLE TO VERIFY THERE IS A LEAK, EVEN AFTER PRESSURE TEST, OWNERS ARE SENT ON THEIR WAY, AND YET COOLANT STILL DISAPPEARS FROM THE TANK. MY WIFE'S CAR WENT IN FOR TESTING MULTIPLE TIMES BEFORE ISSUE WAS FOUND. 2. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SMALL BUT CONSTANT LEAK LARGE ENOUGH TO CREATE A SMALL PUDDLE OR STREAM UNDER THE CAR. A LOW COOLANT ALERT MAY/MAY NOT APPEAR DEPENDING ON SPEED OF THE LEAK. 3. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SUDDEN CATASTROPHIC FAILURE RESULTING IN RAPID LOSS OF COOLANT AND CAUSING A VISIBLE LARGE PUDDLE UNDER THE CAR AND A WARNING ALERT TO APPEAR ON THE DASHBOARD.
Corrective Action:
THERMOSTAT HOUSING & ASSOCIATED SEALS ON THE CURRENT 1.8L AND 2.0L VOLKSWAGEN/AUDI EA888 GEN 3 ENGINE ARE PRONE TO FAILURE, CAUSING LOSS OF ENGINE COOLANT. THIS COULD AFFECT ANY VW/AUDI VEHICLE USING THE 1.8 OR 2.0L EA888 GEN 3 ENGINE. VW HAS A LONG HISTORY OF WATER PUMP/THERMOSTAT HOUSING ISSUES AND THE CURRENT GENERATION OF VEHICLES IS NO EXCEPTION. MANY OTHER REPORTS CAN BE FOUND ON VARIOUS ONLINE FORUMS SUCH AS REDDIT.COM, GOLFMK7.COM AND VWVORTEX.COM, ETC. THIS IS A COSTLY OUT OF WARRANTY REPAIR REQUIRING REMOVAL OF THE INTAKE MANIFOLD AND HAS BEEN REPORTED ONLINE BY OWNERS OF 2015 '2019 US MY VEHICLES. SOME VEHICLES, SUCH AS OURS, EXPERIENCED A REPEAT FAILURE. THERE ARE THREE FAILURE MODES THAT I AM AWARE OF AS REPORTED ON THE SITES MENTIONED ABOVE. MY WIFE AND I HAVE EXPERIENCED FAILURE MODES 1 AND 2. WHEN THIS ISSUE IS OCCURRING OWNERS OFTEN REPORT THE SMELL OF COOLANT OUTSIDE THE VEHICLE 1. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SLOW WEEP OR LEAK FROM THERMOSTAT HOUSING ASSEMBLY & ASSOCIATED SEAL, MOST OF THE TIME NOT DETECTABLE AT THE HOUSING ASSEMBLY/SEAL WITHOUT PRESSURE TEST. OFTEN, VW SERVICE CENTERS ARE UNABLE TO VERIFY THERE IS A LEAK, EVEN AFTER PRESSURE TEST, OWNERS ARE SENT ON THEIR WAY, AND YET COOLANT STILL DISAPPEARS FROM THE TANK. MY WIFE'S CAR WENT IN FOR TESTING MULTIPLE TIMES BEFORE ISSUE WAS FOUND. 2. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SMALL BUT CONSTANT LEAK LARGE ENOUGH TO CREATE A SMALL PUDDLE OR STREAM UNDER THE CAR. A LOW COOLANT ALERT MAY/MAY NOT APPEAR DEPENDING ON SPEED OF THE LEAK. 3. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SUDDEN CATASTROPHIC FAILURE RESULTING IN RAPID LOSS OF COOLANT AND CAUSING A VISIBLE LARGE PUDDLE UNDER THE CAR AND A WARNING ALERT TO APPEAR ON THE DASHBOARD.
Additional Notes:
THERMOSTAT HOUSING & ASSOCIATED SEALS ON THE CURRENT 1.8L AND 2.0L VOLKSWAGEN/AUDI EA888 GEN 3 ENGINE ARE PRONE TO FAILURE, CAUSING LOSS OF ENGINE COOLANT. THIS COULD AFFECT ANY VW/AUDI VEHICLE USING THE 1.8 OR 2.0L EA888 GEN 3 ENGINE. VW HAS A LONG HISTORY OF WATER PUMP/THERMOSTAT HOUSING ISSUES AND THE CURRENT GENERATION OF VEHICLES IS NO EXCEPTION. MANY OTHER REPORTS CAN BE FOUND ON VARIOUS ONLINE FORUMS SUCH AS REDDIT.COM, GOLFMK7.COM AND VWVORTEX.COM, ETC. THIS IS A COSTLY OUT OF WARRANTY REPAIR REQUIRING REMOVAL OF THE INTAKE MANIFOLD AND HAS BEEN REPORTED ONLINE BY OWNERS OF 2015 '2019 US MY VEHICLES. SOME VEHICLES, SUCH AS OURS, EXPERIENCED A REPEAT FAILURE. THERE ARE THREE FAILURE MODES THAT I AM AWARE OF AS REPORTED ON THE SITES MENTIONED ABOVE. MY WIFE AND I HAVE EXPERIENCED FAILURE MODES 1 AND 2. WHEN THIS ISSUE IS OCCURRING OWNERS OFTEN REPORT THE SMELL OF COOLANT OUTSIDE THE VEHICLE 1. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SLOW WEEP OR LEAK FROM THERMOSTAT HOUSING ASSEMBLY & ASSOCIATED SEAL, MOST OF THE TIME NOT DETECTABLE AT THE HOUSING ASSEMBLY/SEAL WITHOUT PRESSURE TEST. OFTEN, VW SERVICE CENTERS ARE UNABLE TO VERIFY THERE IS A LEAK, EVEN AFTER PRESSURE TEST, OWNERS ARE SENT ON THEIR WAY, AND YET COOLANT STILL DISAPPEARS FROM THE TANK. MY WIFE'S CAR WENT IN FOR TESTING MULTIPLE TIMES BEFORE ISSUE WAS FOUND. 2. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SMALL BUT CONSTANT LEAK LARGE ENOUGH TO CREATE A SMALL PUDDLE OR STREAM UNDER THE CAR. A LOW COOLANT ALERT MAY/MAY NOT APPEAR DEPENDING ON SPEED OF THE LEAK. 3. HOUSING HEATING/COOLING CAUSES EXPANSION/CONTRACTION AND WARPING RESULTING IN A SUDDEN CATASTROPHIC FAILURE RESULTING IN RAPID LOSS OF COOLANT AND CAUSING A VISIBLE LARGE PUDDLE UNDER THE CAR AND A WARNING ALERT TO APPEAR ON THE DASHBOARD.
Mfg Campaign: 11287512
Recall Date: Dec 6, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD HAS HEAVY PITTING AND SMALL CHIPPING AFTER JUST 50,000 MILES. LOOKING ONLINE IN THE VARIOUS VW FORUMS (VWVORTEX, MK7GOLF, ETC), I DISCOVERED THIS IS A COMMON PROBLEM WITH VW NOW. THE GLASS IS THIN AND CHEAP. THE PITTING IS VERY VISIBLE WHEN DRIVING INTO THE SUN AND IS VISIBLE AT NIGHT WITH ONCOMING TRAFFIC. IT ALSO CAUSES WIPER BLADES TO WEAR OUT QUICKLY. THIS IS A REAL SAFETY ISSUE AS IT IS HARD TO SEE UNDER THE RIGHT CONDITIONS.
Corrective Action:
MY WINDSHIELD HAS HEAVY PITTING AND SMALL CHIPPING AFTER JUST 50,000 MILES. LOOKING ONLINE IN THE VARIOUS VW FORUMS (VWVORTEX, MK7GOLF, ETC), I DISCOVERED THIS IS A COMMON PROBLEM WITH VW NOW. THE GLASS IS THIN AND CHEAP. THE PITTING IS VERY VISIBLE WHEN DRIVING INTO THE SUN AND IS VISIBLE AT NIGHT WITH ONCOMING TRAFFIC. IT ALSO CAUSES WIPER BLADES TO WEAR OUT QUICKLY. THIS IS A REAL SAFETY ISSUE AS IT IS HARD TO SEE UNDER THE RIGHT CONDITIONS.
Additional Notes:
MY WINDSHIELD HAS HEAVY PITTING AND SMALL CHIPPING AFTER JUST 50,000 MILES. LOOKING ONLINE IN THE VARIOUS VW FORUMS (VWVORTEX, MK7GOLF, ETC), I DISCOVERED THIS IS A COMMON PROBLEM WITH VW NOW. THE GLASS IS THIN AND CHEAP. THE PITTING IS VERY VISIBLE WHEN DRIVING INTO THE SUN AND IS VISIBLE AT NIGHT WITH ONCOMING TRAFFIC. IT ALSO CAUSES WIPER BLADES TO WEAR OUT QUICKLY. THIS IS A REAL SAFETY ISSUE AS IT IS HARD TO SEE UNDER THE RIGHT CONDITIONS.
Mfg Campaign: 11287568
Recall Date: Dec 6, 2019
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GTI. THE CONTACT STATED THAT FUEL SPILLED ONTO THE GROUND WHILE THE CONTACT ATTEMPTED TO FILL THE FUEL TANK. AS A RESULT, THE CONTACT WAS UNABLE TO FILL UP THE FUEL TANK. THE CONTACT DROVE THE VEHICLE HOME AND NOTICED THAT THE FUEL LEVEL HAD DROPPED. THE CONTACT PARKED THE VEHICLE AND FOUND THAT FUEL SPILLED OUT OF THE FUEL TANK WHILE DRIVING AND THE FUEL TANK WAS EMPTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GTI. THE CONTACT STATED THAT FUEL SPILLED ONTO THE GROUND WHILE THE CONTACT ATTEMPTED TO FILL THE FUEL TANK. AS A RESULT, THE CONTACT WAS UNABLE TO FILL UP THE FUEL TANK. THE CONTACT DROVE THE VEHICLE HOME AND NOTICED THAT THE FUEL LEVEL HAD DROPPED. THE CONTACT PARKED THE VEHICLE AND FOUND THAT FUEL SPILLED OUT OF THE FUEL TANK WHILE DRIVING AND THE FUEL TANK WAS EMPTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GTI. THE CONTACT STATED THAT FUEL SPILLED ONTO THE GROUND WHILE THE CONTACT ATTEMPTED TO FILL THE FUEL TANK. AS A RESULT, THE CONTACT WAS UNABLE TO FILL UP THE FUEL TANK. THE CONTACT DROVE THE VEHICLE HOME AND NOTICED THAT THE FUEL LEVEL HAD DROPPED. THE CONTACT PARKED THE VEHICLE AND FOUND THAT FUEL SPILLED OUT OF THE FUEL TANK WHILE DRIVING AND THE FUEL TANK WAS EMPTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11265912
Recall Date: Oct 3, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
NUMEROUS CRACKS APPEARED IN THE SUNROOF FRAME OF THE 2017 VW GTI CAUSING LEAKING AND INSTABILITY OF PANORAMIC SUNROOF. VW ISSUED A SERVICE BULLETIN TO PREVENT CRACKING IN PANORAMIC SUNROOFS. THIS SERVICE BULLETIN WAS PERFORMED WITHIN THE FIRST 1000 MILES AND NOT ONLY FAILED TO PREVENT THE PROBLEM, BUT THE CRACKS ACTUALLY FORMED IN THE VERY PLACES WHERE THE TAPE AND SEALANT WERE APPLIED.
Corrective Action:
NUMEROUS CRACKS APPEARED IN THE SUNROOF FRAME OF THE 2017 VW GTI CAUSING LEAKING AND INSTABILITY OF PANORAMIC SUNROOF. VW ISSUED A SERVICE BULLETIN TO PREVENT CRACKING IN PANORAMIC SUNROOFS. THIS SERVICE BULLETIN WAS PERFORMED WITHIN THE FIRST 1000 MILES AND NOT ONLY FAILED TO PREVENT THE PROBLEM, BUT THE CRACKS ACTUALLY FORMED IN THE VERY PLACES WHERE THE TAPE AND SEALANT WERE APPLIED.
Additional Notes:
NUMEROUS CRACKS APPEARED IN THE SUNROOF FRAME OF THE 2017 VW GTI CAUSING LEAKING AND INSTABILITY OF PANORAMIC SUNROOF. VW ISSUED A SERVICE BULLETIN TO PREVENT CRACKING IN PANORAMIC SUNROOFS. THIS SERVICE BULLETIN WAS PERFORMED WITHIN THE FIRST 1000 MILES AND NOT ONLY FAILED TO PREVENT THE PROBLEM, BUT THE CRACKS ACTUALLY FORMED IN THE VERY PLACES WHERE THE TAPE AND SEALANT WERE APPLIED.
Mfg Campaign: 11217100
Recall Date: May 31, 2019
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