Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24Gi
Recall Date: Oct 21, 2020
Tenneco Automotive
Safety Issue:
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 23, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have Vehicle Identification Number (VIN) markings on the body that do not match the VIN plate near the windshield. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 06A8
Recall Date: May 31, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Beetle and Jetta GLI vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01B9
Recall Date: Mar 2, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01B8
Recall Date: Mar 2, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles equipped with a 1.4L engine. These vehicles have an engine that may seize due to an improper casting of the block.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10F4
Recall Date: Feb 3, 2017
Consumer Complaints
235 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My 2017 vw Jetta S front left coil spring broke in half & the sharp ends could have puncture my tire while I was driving. I was checking it over as soon as it made noise, & discovered that it had broken and didn’t drive it & bought 2 new ones and replaced them both and got our state inspection. I got on the internet and saw where the Jetta 2019 & some other models had been recalled, and wondered why my car hasn’t been, no one got hurt over this, but I as a former mechanic I keep my cars well taken care of, if this was someone else’s who just get in & drive it they could of caused a accident. My car is garage keep with 60,000 miles on it. Also we have 2017 vw all track which I checked it over and no broken coil springs on it as of now, I would like you to consider paying for my parts and repairs as I feel that it was the failure of the part and not abuse. Thanks
Corrective Action:
My 2017 vw Jetta S front left coil spring broke in half & the sharp ends could have puncture my tire while I was driving. I was checking it over as soon as it made noise, & discovered that it had broken and didn’t drive it & bought 2 new ones and replaced them both and got our state inspection. I got on the internet and saw where the Jetta 2019 & some other models had been recalled, and wondered why my car hasn’t been, no one got hurt over this, but I as a former mechanic I keep my cars well taken care of, if this was someone else’s who just get in & drive it they could of caused a accident. My car is garage keep with 60,000 miles on it. Also we have 2017 vw all track which I checked it over and no broken coil springs on it as of now, I would like you to consider paying for my parts and repairs as I feel that it was the failure of the part and not abuse. Thanks
Additional Notes:
My 2017 vw Jetta S front left coil spring broke in half & the sharp ends could have puncture my tire while I was driving. I was checking it over as soon as it made noise, & discovered that it had broken and didn’t drive it & bought 2 new ones and replaced them both and got our state inspection. I got on the internet and saw where the Jetta 2019 & some other models had been recalled, and wondered why my car hasn’t been, no one got hurt over this, but I as a former mechanic I keep my cars well taken care of, if this was someone else’s who just get in & drive it they could of caused a accident. My car is garage keep with 60,000 miles on it. Also we have 2017 vw all track which I checked it over and no broken coil springs on it as of now, I would like you to consider paying for my parts and repairs as I feel that it was the failure of the part and not abuse. Thanks
Mfg Campaign: 11573469
Recall Date: Feb 22, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Per pep boys: Coolant housing on rear of engine has hole in it causing severe coolant leak cooling system has had stop leak added to coolant system possibly clogging heater core, radiator, possible coolant passages in engine block Dealership did a patch job prior to purchase, has been with them for 60 days.
Corrective Action:
Per pep boys: Coolant housing on rear of engine has hole in it causing severe coolant leak cooling system has had stop leak added to coolant system possibly clogging heater core, radiator, possible coolant passages in engine block Dealership did a patch job prior to purchase, has been with them for 60 days.
Additional Notes:
Per pep boys: Coolant housing on rear of engine has hole in it causing severe coolant leak cooling system has had stop leak added to coolant system possibly clogging heater core, radiator, possible coolant passages in engine block Dealership did a patch job prior to purchase, has been with them for 60 days.
Mfg Campaign: 11572578
Recall Date: Feb 18, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Per pep boys: Coolant housing on rear of engine has hole in it causing severe coolant leak cooling system has had stop leak added to coolant system possibly clogging heater core, radiator, possible coolant passages in engine block Dealership did a patch job prior to purchase, has been with them for 60 days.
Corrective Action:
Per pep boys: Coolant housing on rear of engine has hole in it causing severe coolant leak cooling system has had stop leak added to coolant system possibly clogging heater core, radiator, possible coolant passages in engine block Dealership did a patch job prior to purchase, has been with them for 60 days.
Additional Notes:
Per pep boys: Coolant housing on rear of engine has hole in it causing severe coolant leak cooling system has had stop leak added to coolant system possibly clogging heater core, radiator, possible coolant passages in engine block Dealership did a patch job prior to purchase, has been with them for 60 days.
Mfg Campaign: 11572578
Recall Date: Feb 18, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING
Corrective Action:
FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING
Additional Notes:
FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING
Mfg Campaign: 11571202
Recall Date: Feb 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING
Corrective Action:
FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING
Additional Notes:
FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING
Mfg Campaign: 11571202
Recall Date: Feb 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING
Corrective Action:
FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING
Additional Notes:
FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING
Mfg Campaign: 11571202
Recall Date: Feb 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The drivers side seat does not heat up not to mention the leatherette material used is cheap and has torn making the heater to not work anymore possibly
Corrective Action:
The drivers side seat does not heat up not to mention the leatherette material used is cheap and has torn making the heater to not work anymore possibly
Additional Notes:
The drivers side seat does not heat up not to mention the leatherette material used is cheap and has torn making the heater to not work anymore possibly
Mfg Campaign: 11571203
Recall Date: Feb 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign: 20V648000 (Fuel System, Gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that fuel was leaking underneath the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 65,000.
Corrective Action:
The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign: 20V648000 (Fuel System, Gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that fuel was leaking underneath the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 65,000.
Additional Notes:
The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign: 20V648000 (Fuel System, Gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that fuel was leaking underneath the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 65,000.
Mfg Campaign: 11554153
Recall Date: Nov 8, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign: 20V648000 (Fuel System, Gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that fuel was leaking underneath the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 65,000.
Corrective Action:
The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign: 20V648000 (Fuel System, Gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that fuel was leaking underneath the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 65,000.
Additional Notes:
The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign: 20V648000 (Fuel System, Gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that fuel was leaking underneath the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 65,000.
Mfg Campaign: 11554153
Recall Date: Nov 8, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The only airbag that went off in the vehicle during a collision was the steering wheel airbag none of the side airbags deployed the driver hit his head on the window in the car there were no warning lights on prior to the accident to indicate that there were any malfunctions the police did get called to the scene and vehicle was towed insurance representatives have not inspected vehicle yet.
Corrective Action:
The only airbag that went off in the vehicle during a collision was the steering wheel airbag none of the side airbags deployed the driver hit his head on the window in the car there were no warning lights on prior to the accident to indicate that there were any malfunctions the police did get called to the scene and vehicle was towed insurance representatives have not inspected vehicle yet.
Additional Notes:
The only airbag that went off in the vehicle during a collision was the steering wheel airbag none of the side airbags deployed the driver hit his head on the window in the car there were no warning lights on prior to the accident to indicate that there were any malfunctions the police did get called to the scene and vehicle was towed insurance representatives have not inspected vehicle yet.
Mfg Campaign: 11549405
Recall Date: Oct 11, 2023
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Infotainment unit is extremely faulty with proximity sensors going off randomly engaging brakes and rear view camera not working. VW solution was a full replacements in excess of car's value
Corrective Action:
Infotainment unit is extremely faulty with proximity sensors going off randomly engaging brakes and rear view camera not working. VW solution was a full replacements in excess of car's value
Additional Notes:
Infotainment unit is extremely faulty with proximity sensors going off randomly engaging brakes and rear view camera not working. VW solution was a full replacements in excess of car's value
Mfg Campaign: 11541352
Recall Date: Aug 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Infotainment unit is extremely faulty with proximity sensors going off randomly engaging brakes and rear view camera not working. VW solution was a full replacements in excess of car's value
Corrective Action:
Infotainment unit is extremely faulty with proximity sensors going off randomly engaging brakes and rear view camera not working. VW solution was a full replacements in excess of car's value
Additional Notes:
Infotainment unit is extremely faulty with proximity sensors going off randomly engaging brakes and rear view camera not working. VW solution was a full replacements in excess of car's value
Mfg Campaign: 11541352
Recall Date: Aug 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN I PULLED OUT INTO TRAFFIC AND PUSHED ON GAS THE CAR WOULD NOT GO IT SOUNDED AS IF THE ENGINE JUST SHUT OFF THE CAR LITERALLY HAD LOST ALL POWER TO IT I PULLED OVER TO THE SIDE AND THE EPC LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. I HAD MY BABY WITH ME THAT JUST HAD SURGERY DAY BEFORE AND I WAS TERRIFIED BECAUSE I HAD NO IDEA WHAT WAS HAPPENING. I GAVE IT A FEW MINUTES AND STARTED THE CAR OF WHICH AT FIRST SOUNDED AS IF IT WASN'T GOING TO START. I WAS ONLY A COUPLE MINUTES FROM MY HOUSE AND HAD NO RESOURCES TO HELP AND COULDNT WALK WITH MY SON. GOT THE CAR BACK TO THE HOUSE BUT IT AGAIN DID THE SAME THING AND CONTINUED TO DO THE SAME WITH SOUNDING LIKE IT DID NOT WANT TO START. I HAD TALKED WITH A MECHANIC THAT SAID TO GET IT INTO A VW DEALER ASAP AS THIS IS VERY DANGEROUS AND SHOULD NOT BE HAPPENING WITH THIS NEW OF A CAR WITH SUCH LOW MILES. FINDING THIS SITE IT LOOKS AS IF THERE HAS BEEN A FEW ISSUES THAT SOUND SIMILIAR AND RECALLS. I JUST NEED A CAR THAT I CAN DRIVE.
Corrective Action:
WHEN I PULLED OUT INTO TRAFFIC AND PUSHED ON GAS THE CAR WOULD NOT GO IT SOUNDED AS IF THE ENGINE JUST SHUT OFF THE CAR LITERALLY HAD LOST ALL POWER TO IT I PULLED OVER TO THE SIDE AND THE EPC LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. I HAD MY BABY WITH ME THAT JUST HAD SURGERY DAY BEFORE AND I WAS TERRIFIED BECAUSE I HAD NO IDEA WHAT WAS HAPPENING. I GAVE IT A FEW MINUTES AND STARTED THE CAR OF WHICH AT FIRST SOUNDED AS IF IT WASN'T GOING TO START. I WAS ONLY A COUPLE MINUTES FROM MY HOUSE AND HAD NO RESOURCES TO HELP AND COULDNT WALK WITH MY SON. GOT THE CAR BACK TO THE HOUSE BUT IT AGAIN DID THE SAME THING AND CONTINUED TO DO THE SAME WITH SOUNDING LIKE IT DID NOT WANT TO START. I HAD TALKED WITH A MECHANIC THAT SAID TO GET IT INTO A VW DEALER ASAP AS THIS IS VERY DANGEROUS AND SHOULD NOT BE HAPPENING WITH THIS NEW OF A CAR WITH SUCH LOW MILES. FINDING THIS SITE IT LOOKS AS IF THERE HAS BEEN A FEW ISSUES THAT SOUND SIMILIAR AND RECALLS. I JUST NEED A CAR THAT I CAN DRIVE.
Additional Notes:
WHEN I PULLED OUT INTO TRAFFIC AND PUSHED ON GAS THE CAR WOULD NOT GO IT SOUNDED AS IF THE ENGINE JUST SHUT OFF THE CAR LITERALLY HAD LOST ALL POWER TO IT I PULLED OVER TO THE SIDE AND THE EPC LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. I HAD MY BABY WITH ME THAT JUST HAD SURGERY DAY BEFORE AND I WAS TERRIFIED BECAUSE I HAD NO IDEA WHAT WAS HAPPENING. I GAVE IT A FEW MINUTES AND STARTED THE CAR OF WHICH AT FIRST SOUNDED AS IF IT WASN'T GOING TO START. I WAS ONLY A COUPLE MINUTES FROM MY HOUSE AND HAD NO RESOURCES TO HELP AND COULDNT WALK WITH MY SON. GOT THE CAR BACK TO THE HOUSE BUT IT AGAIN DID THE SAME THING AND CONTINUED TO DO THE SAME WITH SOUNDING LIKE IT DID NOT WANT TO START. I HAD TALKED WITH A MECHANIC THAT SAID TO GET IT INTO A VW DEALER ASAP AS THIS IS VERY DANGEROUS AND SHOULD NOT BE HAPPENING WITH THIS NEW OF A CAR WITH SUCH LOW MILES. FINDING THIS SITE IT LOOKS AS IF THERE HAS BEEN A FEW ISSUES THAT SOUND SIMILIAR AND RECALLS. I JUST NEED A CAR THAT I CAN DRIVE.
Mfg Campaign: 11540379
Recall Date: Aug 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I PULLED OUT INTO TRAFFIC AND PUSHED ON GAS THE CAR WOULD NOT GO IT SOUNDED AS IF THE ENGINE JUST SHUT OFF THE CAR LITERALLY HAD LOST ALL POWER TO IT I PULLED OVER TO THE SIDE AND THE EPC LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. I HAD MY BABY WITH ME THAT JUST HAD SURGERY DAY BEFORE AND I WAS TERRIFIED BECAUSE I HAD NO IDEA WHAT WAS HAPPENING. I GAVE IT A FEW MINUTES AND STARTED THE CAR OF WHICH AT FIRST SOUNDED AS IF IT WASN'T GOING TO START. I WAS ONLY A COUPLE MINUTES FROM MY HOUSE AND HAD NO RESOURCES TO HELP AND COULDNT WALK WITH MY SON. GOT THE CAR BACK TO THE HOUSE BUT IT AGAIN DID THE SAME THING AND CONTINUED TO DO THE SAME WITH SOUNDING LIKE IT DID NOT WANT TO START. I HAD TALKED WITH A MECHANIC THAT SAID TO GET IT INTO A VW DEALER ASAP AS THIS IS VERY DANGEROUS AND SHOULD NOT BE HAPPENING WITH THIS NEW OF A CAR WITH SUCH LOW MILES. FINDING THIS SITE IT LOOKS AS IF THERE HAS BEEN A FEW ISSUES THAT SOUND SIMILIAR AND RECALLS. I JUST NEED A CAR THAT I CAN DRIVE.
Corrective Action:
WHEN I PULLED OUT INTO TRAFFIC AND PUSHED ON GAS THE CAR WOULD NOT GO IT SOUNDED AS IF THE ENGINE JUST SHUT OFF THE CAR LITERALLY HAD LOST ALL POWER TO IT I PULLED OVER TO THE SIDE AND THE EPC LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. I HAD MY BABY WITH ME THAT JUST HAD SURGERY DAY BEFORE AND I WAS TERRIFIED BECAUSE I HAD NO IDEA WHAT WAS HAPPENING. I GAVE IT A FEW MINUTES AND STARTED THE CAR OF WHICH AT FIRST SOUNDED AS IF IT WASN'T GOING TO START. I WAS ONLY A COUPLE MINUTES FROM MY HOUSE AND HAD NO RESOURCES TO HELP AND COULDNT WALK WITH MY SON. GOT THE CAR BACK TO THE HOUSE BUT IT AGAIN DID THE SAME THING AND CONTINUED TO DO THE SAME WITH SOUNDING LIKE IT DID NOT WANT TO START. I HAD TALKED WITH A MECHANIC THAT SAID TO GET IT INTO A VW DEALER ASAP AS THIS IS VERY DANGEROUS AND SHOULD NOT BE HAPPENING WITH THIS NEW OF A CAR WITH SUCH LOW MILES. FINDING THIS SITE IT LOOKS AS IF THERE HAS BEEN A FEW ISSUES THAT SOUND SIMILIAR AND RECALLS. I JUST NEED A CAR THAT I CAN DRIVE.
Additional Notes:
WHEN I PULLED OUT INTO TRAFFIC AND PUSHED ON GAS THE CAR WOULD NOT GO IT SOUNDED AS IF THE ENGINE JUST SHUT OFF THE CAR LITERALLY HAD LOST ALL POWER TO IT I PULLED OVER TO THE SIDE AND THE EPC LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. I HAD MY BABY WITH ME THAT JUST HAD SURGERY DAY BEFORE AND I WAS TERRIFIED BECAUSE I HAD NO IDEA WHAT WAS HAPPENING. I GAVE IT A FEW MINUTES AND STARTED THE CAR OF WHICH AT FIRST SOUNDED AS IF IT WASN'T GOING TO START. I WAS ONLY A COUPLE MINUTES FROM MY HOUSE AND HAD NO RESOURCES TO HELP AND COULDNT WALK WITH MY SON. GOT THE CAR BACK TO THE HOUSE BUT IT AGAIN DID THE SAME THING AND CONTINUED TO DO THE SAME WITH SOUNDING LIKE IT DID NOT WANT TO START. I HAD TALKED WITH A MECHANIC THAT SAID TO GET IT INTO A VW DEALER ASAP AS THIS IS VERY DANGEROUS AND SHOULD NOT BE HAPPENING WITH THIS NEW OF A CAR WITH SUCH LOW MILES. FINDING THIS SITE IT LOOKS AS IF THERE HAS BEEN A FEW ISSUES THAT SOUND SIMILIAR AND RECALLS. I JUST NEED A CAR THAT I CAN DRIVE.
Mfg Campaign: 11540379
Recall Date: Aug 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Front left headlight has no power going to it. Rear right tail light has no power going to it. Third, brake light has no power going to it. Wind shield washer pump has no power going to it. Both rear doors do not lock. This issue is all connected with each other because it fixed itself. Once and they all came back on together and then it went back out.
Corrective Action:
Front left headlight has no power going to it. Rear right tail light has no power going to it. Third, brake light has no power going to it. Wind shield washer pump has no power going to it. Both rear doors do not lock. This issue is all connected with each other because it fixed itself. Once and they all came back on together and then it went back out.
Additional Notes:
Front left headlight has no power going to it. Rear right tail light has no power going to it. Third, brake light has no power going to it. Wind shield washer pump has no power going to it. Both rear doors do not lock. This issue is all connected with each other because it fixed itself. Once and they all came back on together and then it went back out.
Mfg Campaign: 11533842
Recall Date: Jul 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Front left headlight has no power going to it. Rear right tail light has no power going to it. Third, brake light has no power going to it. Wind shield washer pump has no power going to it. Both rear doors do not lock. This issue is all connected with each other because it fixed itself. Once and they all came back on together and then it went back out.
Corrective Action:
Front left headlight has no power going to it. Rear right tail light has no power going to it. Third, brake light has no power going to it. Wind shield washer pump has no power going to it. Both rear doors do not lock. This issue is all connected with each other because it fixed itself. Once and they all came back on together and then it went back out.
Additional Notes:
Front left headlight has no power going to it. Rear right tail light has no power going to it. Third, brake light has no power going to it. Wind shield washer pump has no power going to it. Both rear doors do not lock. This issue is all connected with each other because it fixed itself. Once and they all came back on together and then it went back out.
Mfg Campaign: 11533842
Recall Date: Jul 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel rail failed causing gas leak. Part was previously recalled and fixed, failed for same issue that caused original recall.
Corrective Action:
Fuel rail failed causing gas leak. Part was previously recalled and fixed, failed for same issue that caused original recall.
Additional Notes:
Fuel rail failed causing gas leak. Part was previously recalled and fixed, failed for same issue that caused original recall.
Mfg Campaign: 11533193
Recall Date: Jul 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving down from work to lunch. Whenn slowly pulling out of the parking lot and no one around. then all of a sudden a loud explosion was heard and I looked up and saw glass shattered all across the moonroof. I parked in my parking spot and got out and looked up and saw glass shattered at the top with no impacts. The sunroof just spotenoulsy shattered
Corrective Action:
Driving down from work to lunch. Whenn slowly pulling out of the parking lot and no one around. then all of a sudden a loud explosion was heard and I looked up and saw glass shattered all across the moonroof. I parked in my parking spot and got out and looked up and saw glass shattered at the top with no impacts. The sunroof just spotenoulsy shattered
Additional Notes:
Driving down from work to lunch. Whenn slowly pulling out of the parking lot and no one around. then all of a sudden a loud explosion was heard and I looked up and saw glass shattered all across the moonroof. I parked in my parking spot and got out and looked up and saw glass shattered at the top with no impacts. The sunroof just spotenoulsy shattered
Mfg Campaign: 11529605
Recall Date: Jun 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Clockspring in steering wheel has failed, rendering driver airbag non-operational. Should vehicle be involved in a collision, driver airbag will not engage. Horn and steering wheel buttons are also non-operational
Corrective Action:
Clockspring in steering wheel has failed, rendering driver airbag non-operational. Should vehicle be involved in a collision, driver airbag will not engage. Horn and steering wheel buttons are also non-operational
Additional Notes:
Clockspring in steering wheel has failed, rendering driver airbag non-operational. Should vehicle be involved in a collision, driver airbag will not engage. Horn and steering wheel buttons are also non-operational
Mfg Campaign: 11527577
Recall Date: Jun 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Clockspring in steering wheel has failed, rendering driver airbag non-operational. Should vehicle be involved in a collision, driver airbag will not engage. Horn and steering wheel buttons are also non-operational
Corrective Action:
Clockspring in steering wheel has failed, rendering driver airbag non-operational. Should vehicle be involved in a collision, driver airbag will not engage. Horn and steering wheel buttons are also non-operational
Additional Notes:
Clockspring in steering wheel has failed, rendering driver airbag non-operational. Should vehicle be involved in a collision, driver airbag will not engage. Horn and steering wheel buttons are also non-operational
Mfg Campaign: 11527577
Recall Date: Jun 18, 2023
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