Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24Gi
Recall Date: Oct 21, 2020
Tenneco Automotive
Safety Issue:
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 23, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have Vehicle Identification Number (VIN) markings on the body that do not match the VIN plate near the windshield. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 06A8
Recall Date: May 31, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Beetle and Jetta GLI vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01B9
Recall Date: Mar 2, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01B8
Recall Date: Mar 2, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles equipped with a 1.4L engine. These vehicles have an engine that may seize due to an improper casting of the block.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10F4
Recall Date: Feb 3, 2017
Consumer Complaints
235 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Clockspring in steering wheel has failed, rendering driver airbag non-operational. Should vehicle be involved in a collision, driver airbag will not engage. Horn and steering wheel buttons are also non-operational
Corrective Action:
Clockspring in steering wheel has failed, rendering driver airbag non-operational. Should vehicle be involved in a collision, driver airbag will not engage. Horn and steering wheel buttons are also non-operational
Additional Notes:
Clockspring in steering wheel has failed, rendering driver airbag non-operational. Should vehicle be involved in a collision, driver airbag will not engage. Horn and steering wheel buttons are also non-operational
Mfg Campaign: 11527577
Recall Date: Jun 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11524371
Recall Date: May 30, 2023
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11524371
Recall Date: May 30, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My vehicle was involved in a collision in which it hit the back of a 18 wheeler causing major frame damage. None of the airbags deployed.
Corrective Action:
My vehicle was involved in a collision in which it hit the back of a 18 wheeler causing major frame damage. None of the airbags deployed.
Additional Notes:
My vehicle was involved in a collision in which it hit the back of a 18 wheeler causing major frame damage. None of the airbags deployed.
Mfg Campaign: 11521168
Recall Date: May 9, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The drivers seatbelt does not latch. It will eventually but sometimes takes 30 or 40 attempts.
Corrective Action:
The drivers seatbelt does not latch. It will eventually but sometimes takes 30 or 40 attempts.
Additional Notes:
The drivers seatbelt does not latch. It will eventually but sometimes takes 30 or 40 attempts.
Mfg Campaign: 11520653
Recall Date: May 5, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
On Saturday March 25th I was in an accident in my 2017 jetta. A Tahoe last second lane changed into the front end of my jetta. The impact was at 30mph but no air bags deployed. When starting the car now after the accident there are airbag warnings all over the dash. The air bags failed to deploy properly in an accident.
Corrective Action:
On Saturday March 25th I was in an accident in my 2017 jetta. A Tahoe last second lane changed into the front end of my jetta. The impact was at 30mph but no air bags deployed. When starting the car now after the accident there are airbag warnings all over the dash. The air bags failed to deploy properly in an accident.
Additional Notes:
On Saturday March 25th I was in an accident in my 2017 jetta. A Tahoe last second lane changed into the front end of my jetta. The impact was at 30mph but no air bags deployed. When starting the car now after the accident there are airbag warnings all over the dash. The air bags failed to deploy properly in an accident.
Mfg Campaign: 11513980
Recall Date: Mar 27, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Volkswagen Jetta. The contact stated that upon picking up his vehicle from the dealer, the air bag warning light illuminated. The mechanic informed him that the failure was related to the driver’s side seat belt and was not covered under recall. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.
Corrective Action:
The contact owns a 2017 Volkswagen Jetta. The contact stated that upon picking up his vehicle from the dealer, the air bag warning light illuminated. The mechanic informed him that the failure was related to the driver’s side seat belt and was not covered under recall. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.
Additional Notes:
The contact owns a 2017 Volkswagen Jetta. The contact stated that upon picking up his vehicle from the dealer, the air bag warning light illuminated. The mechanic informed him that the failure was related to the driver’s side seat belt and was not covered under recall. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.
Mfg Campaign: 11512771
Recall Date: Mar 20, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2017 Volkswagen Jetta. The contact stated that upon picking up his vehicle from the dealer, the air bag warning light illuminated. The mechanic informed him that the failure was related to the driver’s side seat belt and was not covered under recall. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.
Corrective Action:
The contact owns a 2017 Volkswagen Jetta. The contact stated that upon picking up his vehicle from the dealer, the air bag warning light illuminated. The mechanic informed him that the failure was related to the driver’s side seat belt and was not covered under recall. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.
Additional Notes:
The contact owns a 2017 Volkswagen Jetta. The contact stated that upon picking up his vehicle from the dealer, the air bag warning light illuminated. The mechanic informed him that the failure was related to the driver’s side seat belt and was not covered under recall. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.
Mfg Campaign: 11512771
Recall Date: Mar 20, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Volkswagen Jetta. The contact stated that while attempting to start the vehicle, an abnormal fuel odor was detected, and the vehicle failed to start. Additionally, there was a puddle of fuel underneath the vehicle. The vehicle was towed to the dealer, where it was diagnosed that there was a fuel leak coming from the fuel injector seal, and that the fuel rail and fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline) had previously been performed. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2017 Volkswagen Jetta. The contact stated that while attempting to start the vehicle, an abnormal fuel odor was detected, and the vehicle failed to start. Additionally, there was a puddle of fuel underneath the vehicle. The vehicle was towed to the dealer, where it was diagnosed that there was a fuel leak coming from the fuel injector seal, and that the fuel rail and fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline) had previously been performed. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2017 Volkswagen Jetta. The contact stated that while attempting to start the vehicle, an abnormal fuel odor was detected, and the vehicle failed to start. Additionally, there was a puddle of fuel underneath the vehicle. The vehicle was towed to the dealer, where it was diagnosed that there was a fuel leak coming from the fuel injector seal, and that the fuel rail and fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline) had previously been performed. The failure mileage was approximately 54,000.
Mfg Campaign: 11496043
Recall Date: Dec 5, 2022
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The fuse that controls the exterior lights (tail, marker,etc.) and interior lights at first interment would blow/burn out. Sometimes after a few days or a few months for the past year. In the past few weeks the fuse blows immediately once replaced. The car was brought to a VW dealer a year ago who changed the fuse and ran a diagnostic. It was brought back 4-5 months later and they again changed the fuse and ran a diagnostic. The second time was not given a slip indicating it was was there for the service and was not charged. While I understand no charge there is no no proof of service. As the fuse controls all the lights the car is dark at night.
Corrective Action:
The fuse that controls the exterior lights (tail, marker,etc.) and interior lights at first interment would blow/burn out. Sometimes after a few days or a few months for the past year. In the past few weeks the fuse blows immediately once replaced. The car was brought to a VW dealer a year ago who changed the fuse and ran a diagnostic. It was brought back 4-5 months later and they again changed the fuse and ran a diagnostic. The second time was not given a slip indicating it was was there for the service and was not charged. While I understand no charge there is no no proof of service. As the fuse controls all the lights the car is dark at night.
Additional Notes:
The fuse that controls the exterior lights (tail, marker,etc.) and interior lights at first interment would blow/burn out. Sometimes after a few days or a few months for the past year. In the past few weeks the fuse blows immediately once replaced. The car was brought to a VW dealer a year ago who changed the fuse and ran a diagnostic. It was brought back 4-5 months later and they again changed the fuse and ran a diagnostic. The second time was not given a slip indicating it was was there for the service and was not charged. While I understand no charge there is no no proof of service. As the fuse controls all the lights the car is dark at night.
Mfg Campaign: 11494819
Recall Date: Nov 24, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has only 10,000 miles. Developed unidentified leak. Shortly after the car was on the freeway in 6th gear and started smoking and revving the engine. Car would not shift into gear and the car stalled. Clutch, flywheel, throwout bearing, and pressure plate were completely destroyed. Towed to dealership.
Corrective Action:
Vehicle has only 10,000 miles. Developed unidentified leak. Shortly after the car was on the freeway in 6th gear and started smoking and revving the engine. Car would not shift into gear and the car stalled. Clutch, flywheel, throwout bearing, and pressure plate were completely destroyed. Towed to dealership.
Additional Notes:
Vehicle has only 10,000 miles. Developed unidentified leak. Shortly after the car was on the freeway in 6th gear and started smoking and revving the engine. Car would not shift into gear and the car stalled. Clutch, flywheel, throwout bearing, and pressure plate were completely destroyed. Towed to dealership.
Mfg Campaign: 11490399
Recall Date: Oct 22, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into limp mode during driving a few minutes after starting. Having to pull over quickly to get out of the flow of traffic. To stop the engine after a few minutes it does restart.
Corrective Action:
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into limp mode during driving a few minutes after starting. Having to pull over quickly to get out of the flow of traffic. To stop the engine after a few minutes it does restart.
Additional Notes:
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into limp mode during driving a few minutes after starting. Having to pull over quickly to get out of the flow of traffic. To stop the engine after a few minutes it does restart.
Mfg Campaign: 11489249
Recall Date: Oct 14, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into limp mode during driving a few minutes after starting. Having to pull over quickly to get out of the flow of traffic. To stop the engine after a few minutes it does restart.
Corrective Action:
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into limp mode during driving a few minutes after starting. Having to pull over quickly to get out of the flow of traffic. To stop the engine after a few minutes it does restart.
Additional Notes:
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into limp mode during driving a few minutes after starting. Having to pull over quickly to get out of the flow of traffic. To stop the engine after a few minutes it does restart.
Mfg Campaign: 11489249
Recall Date: Oct 14, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into limp mode during driving a few minutes after starting. Having to pull over quickly to get out of the flow of traffic. To stop the engine after a few minutes it does restart.
Corrective Action:
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into limp mode during driving a few minutes after starting. Having to pull over quickly to get out of the flow of traffic. To stop the engine after a few minutes it does restart.
Additional Notes:
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into limp mode during driving a few minutes after starting. Having to pull over quickly to get out of the flow of traffic. To stop the engine after a few minutes it does restart.
Mfg Campaign: 11489249
Recall Date: Oct 14, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When driving the vehicles power dropped suddenly, especially above 3000 RPM. The actuator arm on the waste gate for the turbo charger broke. Error P2263 was seen on an OBD reader. A quick search online seems to show this is a prolific issue with Volkswagen 1.4 TSI engines between 80,000 and 90,000 miles. My wife and daughter could be seriously hurt down a highway onramp and the power cuts out.
Corrective Action:
When driving the vehicles power dropped suddenly, especially above 3000 RPM. The actuator arm on the waste gate for the turbo charger broke. Error P2263 was seen on an OBD reader. A quick search online seems to show this is a prolific issue with Volkswagen 1.4 TSI engines between 80,000 and 90,000 miles. My wife and daughter could be seriously hurt down a highway onramp and the power cuts out.
Additional Notes:
When driving the vehicles power dropped suddenly, especially above 3000 RPM. The actuator arm on the waste gate for the turbo charger broke. Error P2263 was seen on an OBD reader. A quick search online seems to show this is a prolific issue with Volkswagen 1.4 TSI engines between 80,000 and 90,000 miles. My wife and daughter could be seriously hurt down a highway onramp and the power cuts out.
Mfg Campaign: 11476662
Recall Date: Jul 30, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
We own a 2017 Volkswagen Jetta. While driving at 55 MPH, he heard a loud Bang noise and experienced difficulty steering the vehicle. There was no warning light illuminated. We pull over to inspect the vehicle, We did not see any problems with the tires and they looked ok. But there was smoke coming up from the front passenger side. We were able to drive the vehicle another mile before more smoke was coming from under the passenger side. When we pulled over again we realized the right front tire on the passenger side was shredded. We called AAA. replaced the tire with the spare and went home. We called the VW dealer and took the car in. They said it was a front suspension coil spring that broke and punctured the right front tire.
Corrective Action:
We own a 2017 Volkswagen Jetta. While driving at 55 MPH, he heard a loud Bang noise and experienced difficulty steering the vehicle. There was no warning light illuminated. We pull over to inspect the vehicle, We did not see any problems with the tires and they looked ok. But there was smoke coming up from the front passenger side. We were able to drive the vehicle another mile before more smoke was coming from under the passenger side. When we pulled over again we realized the right front tire on the passenger side was shredded. We called AAA. replaced the tire with the spare and went home. We called the VW dealer and took the car in. They said it was a front suspension coil spring that broke and punctured the right front tire.
Additional Notes:
We own a 2017 Volkswagen Jetta. While driving at 55 MPH, he heard a loud Bang noise and experienced difficulty steering the vehicle. There was no warning light illuminated. We pull over to inspect the vehicle, We did not see any problems with the tires and they looked ok. But there was smoke coming up from the front passenger side. We were able to drive the vehicle another mile before more smoke was coming from under the passenger side. When we pulled over again we realized the right front tire on the passenger side was shredded. We called AAA. replaced the tire with the spare and went home. We called the VW dealer and took the car in. They said it was a front suspension coil spring that broke and punctured the right front tire.
Mfg Campaign: 11471680
Recall Date: Jun 30, 2022
Volkswagen Group Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
We own a 2017 Volkswagen Jetta. While driving at 55 MPH, he heard a loud Bang noise and experienced difficulty steering the vehicle. There was no warning light illuminated. We pull over to inspect the vehicle, We did not see any problems with the tires and they looked ok. But there was smoke coming up from the front passenger side. We were able to drive the vehicle another mile before more smoke was coming from under the passenger side. When we pulled over again we realized the right front tire on the passenger side was shredded. We called AAA. replaced the tire with the spare and went home. We called the VW dealer and took the car in. They said it was a front suspension coil spring that broke and punctured the right front tire.
Corrective Action:
We own a 2017 Volkswagen Jetta. While driving at 55 MPH, he heard a loud Bang noise and experienced difficulty steering the vehicle. There was no warning light illuminated. We pull over to inspect the vehicle, We did not see any problems with the tires and they looked ok. But there was smoke coming up from the front passenger side. We were able to drive the vehicle another mile before more smoke was coming from under the passenger side. When we pulled over again we realized the right front tire on the passenger side was shredded. We called AAA. replaced the tire with the spare and went home. We called the VW dealer and took the car in. They said it was a front suspension coil spring that broke and punctured the right front tire.
Additional Notes:
We own a 2017 Volkswagen Jetta. While driving at 55 MPH, he heard a loud Bang noise and experienced difficulty steering the vehicle. There was no warning light illuminated. We pull over to inspect the vehicle, We did not see any problems with the tires and they looked ok. But there was smoke coming up from the front passenger side. We were able to drive the vehicle another mile before more smoke was coming from under the passenger side. When we pulled over again we realized the right front tire on the passenger side was shredded. We called AAA. replaced the tire with the spare and went home. We called the VW dealer and took the car in. They said it was a front suspension coil spring that broke and punctured the right front tire.
Mfg Campaign: 11471680
Recall Date: Jun 30, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My check engine line came on; code P05A0. A scan showed that it is my active radiator shutter assembly that is causing the error. My car only has 26K miles, and it seems strange that it would be having an issue. When I took my car to the dealership, the service rep told me it is a very common issue. It is also going to cost around $900 to repair. My car is perfectly drivable (the service rep confirmed it), but I won't be able to pass emissions in AZ with my check engine light being on. The shutters remain open at all times. I can hear it open and close and reopen sometimes when I start my car or while I'm driving, but it will always remain open. My dealership is so backed up that I'd have to leave my car for several days before they could even get to it. I do not have the time or money to do the work, so I didn't leave it for it to be repaired. I have found others on VW forums that have gotten the same error message at about the same mileage I am at. Your organization released a technical bulletin for this issue for 15-16 Jettas, and I appreciate it if you could look to see if the issue continued through the 17 models.
Corrective Action:
My check engine line came on; code P05A0. A scan showed that it is my active radiator shutter assembly that is causing the error. My car only has 26K miles, and it seems strange that it would be having an issue. When I took my car to the dealership, the service rep told me it is a very common issue. It is also going to cost around $900 to repair. My car is perfectly drivable (the service rep confirmed it), but I won't be able to pass emissions in AZ with my check engine light being on. The shutters remain open at all times. I can hear it open and close and reopen sometimes when I start my car or while I'm driving, but it will always remain open. My dealership is so backed up that I'd have to leave my car for several days before they could even get to it. I do not have the time or money to do the work, so I didn't leave it for it to be repaired. I have found others on VW forums that have gotten the same error message at about the same mileage I am at. Your organization released a technical bulletin for this issue for 15-16 Jettas, and I appreciate it if you could look to see if the issue continued through the 17 models.
Additional Notes:
My check engine line came on; code P05A0. A scan showed that it is my active radiator shutter assembly that is causing the error. My car only has 26K miles, and it seems strange that it would be having an issue. When I took my car to the dealership, the service rep told me it is a very common issue. It is also going to cost around $900 to repair. My car is perfectly drivable (the service rep confirmed it), but I won't be able to pass emissions in AZ with my check engine light being on. The shutters remain open at all times. I can hear it open and close and reopen sometimes when I start my car or while I'm driving, but it will always remain open. My dealership is so backed up that I'd have to leave my car for several days before they could even get to it. I do not have the time or money to do the work, so I didn't leave it for it to be repaired. I have found others on VW forums that have gotten the same error message at about the same mileage I am at. Your organization released a technical bulletin for this issue for 15-16 Jettas, and I appreciate it if you could look to see if the issue continued through the 17 models.
Mfg Campaign: 11469271
Recall Date: Jun 14, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car won't start. I have had to call AAA every other day because my car is not starting. It won't start unless I drive it every day. One month after buying the car I was having trouble with it starting. Purchased a new battery,in2020.Drivetime should be investigated for taking advantage of a senior citizen.having had cars in the past I have never had anything like this VW Jetta.It was not because of the weather either.
Corrective Action:
Car won't start. I have had to call AAA every other day because my car is not starting. It won't start unless I drive it every day. One month after buying the car I was having trouble with it starting. Purchased a new battery,in2020.Drivetime should be investigated for taking advantage of a senior citizen.having had cars in the past I have never had anything like this VW Jetta.It was not because of the weather either.
Additional Notes:
Car won't start. I have had to call AAA every other day because my car is not starting. It won't start unless I drive it every day. One month after buying the car I was having trouble with it starting. Purchased a new battery,in2020.Drivetime should be investigated for taking advantage of a senior citizen.having had cars in the past I have never had anything like this VW Jetta.It was not because of the weather either.
Mfg Campaign: 11457134
Recall Date: Mar 17, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2017 Volkswagen Jetta. The contact stated that while driving at 55 MPH, he heard an abnormal rattling noise and experienced difficulty steering the vehicle. There was no warning light illuminated. As the contact attempted to pull over to inspect the vehicle, he noticed that the rattling noise was coming from the front driver’s side spring. Despite the failure, the contact was able to drive the vehicle home without further incidence. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 99,000.
Corrective Action:
The contact owns a 2017 Volkswagen Jetta. The contact stated that while driving at 55 MPH, he heard an abnormal rattling noise and experienced difficulty steering the vehicle. There was no warning light illuminated. As the contact attempted to pull over to inspect the vehicle, he noticed that the rattling noise was coming from the front driver’s side spring. Despite the failure, the contact was able to drive the vehicle home without further incidence. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 99,000.
Additional Notes:
The contact owns a 2017 Volkswagen Jetta. The contact stated that while driving at 55 MPH, he heard an abnormal rattling noise and experienced difficulty steering the vehicle. There was no warning light illuminated. As the contact attempted to pull over to inspect the vehicle, he noticed that the rattling noise was coming from the front driver’s side spring. Despite the failure, the contact was able to drive the vehicle home without further incidence. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 99,000.
Mfg Campaign: 11452707
Recall Date: Feb 18, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury