VOLKSWAGEN JETTA 2019

Complete listing of complaints and recalls for this vehicle

724
Complaints
12
Recalls

Complaints & Recalls

724 Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 24V110000 SAFETY RECALL
261.3K Vehicles Affected
Recall Date: Feb 14, 2024
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: VW: 20UF/AUDI:20YF
Notice Date: Jul 25, 2024
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
NHTSA Campaign: 23V619000 SAFETY RECALL
8 Vehicles Affected
Recall Date: Sep 6, 2023
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

Potential Risk:
Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
FREE Recall Solution:
Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 90W7
Notice Date: Sep 26, 2023
Recall Date: Sep 6, 2023
Volkswagen Group Of America, Inc.
NHTSA Campaign: 23V604000 SAFETY RECALL
62.5K Vehicles Affected
Recall Date: Aug 30, 2023
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

Potential Risk:
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 28H7
Notice Date: Feb 1, 2024
Recall Date: Aug 30, 2023
Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V815000 SAFETY RECALL
296K Vehicles Affected
Recall Date: Oct 31, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
FREE Recall Solution:
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: AU:45J7,VW:45J6,45J8
Notice Date: Nov 18, 2022
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V879000 SAFETY RECALL
8 Vehicles Affected
Recall Date: Dec 11, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.

Potential Risk:
The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
FREE Recall Solution:
Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 40P1
Notice Date: Jan 13, 2020
Recall Date: Dec 11, 2019
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V679000 SAFETY RECALL
113 Vehicles Affected
Recall Date: Sep 25, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Potential Risk:
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
FREE Recall Solution:
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 01D7
Notice Date: Nov 6, 2019
Recall Date: Sep 25, 2019
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V188000 SAFETY RECALL
56.2K Vehicles Affected
Recall Date: Mar 6, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

Potential Risk:
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 42J5
Notice Date: Apr 12, 2019
Recall Date: Mar 6, 2019
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V110000 SAFETY RECALL
4 Vehicles Affected
Recall Date: Feb 20, 2019
Safety Issue:

Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.

Potential Risk:
In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69Y7
Notice Date: Apr 19, 2019
Recall Date: Feb 20, 2019
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V904000 SAFETY RECALL
6.3K Vehicles Affected
Recall Date: Dec 19, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Potential Risk:
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 42J2/42J3
Notice Date: Jan 31, 2019
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V824000 SAFETY RECALL
73.5K Vehicles Affected
Recall Date: Nov 26, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Potential Risk:
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 90L3 / 90L4
Notice Date: Dec 13, 2018
Recall Date: Nov 26, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V671000 SAFETY RECALL
28 Vehicles Affected
Recall Date: Sep 26, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
A reduction in the driver's visibility can increase the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 94L1
Notice Date: Nov 5, 2018
Recall Date: Sep 26, 2018

Consumer Complaints

724 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11581996 Other
Apr 9, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11581996
Notice Date: Apr 9, 2024
Recall Date: Apr 9, 2024
Volkswagen Group Of America, Inc.
Campaign: 11577941 Other
2 Vehicles Affected
Mar 18, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Volkswagen Jetta. The contact stated that while attempting to park the vehicle in a handicapped parking space, the vehicle failed to stop despite the contact's foot firmly depressed on the brake pedal. As the vehicle continued to move forward with the contact's foot depressed to the floorboard, the vehicle drove over the parking barrier, knocked over the handicapped post, and entered the sidewalk. The vehicle eventually decelerated and the contact managed to shift the vehicle into reverse(R) and regain control of the vehicle. The contact was uncertain if any warning lights appeared on the instrument panel during the failure. Despite the property damage and emotional distress suffered by both the contact and the passenger, no injuries were reported and no immediate medical attention was needed. A police report was not filed and the air bags did not deploy as a result of the failure. The incident was reported to the store manager. The contact was able to drive the vehicle back home without incident. The manufacturer nor the dealer had been notified of the failure. The vehicle had yet to be diagnosed or serviced. The failure mileage was approximately 66,000.

Corrective Action:

The contact owns a 2019 Volkswagen Jetta. The contact stated that while attempting to park the vehicle in a handicapped parking space, the vehicle failed to stop despite the contact's foot firmly depressed on the brake pedal. As the vehicle continued to move forward with the contact's foot depressed to the floorboard, the vehicle drove over the parking barrier, knocked over the handicapped post, and entered the sidewalk. The vehicle eventually decelerated and the contact managed to shift the vehicle into reverse(R) and regain control of the vehicle. The contact was uncertain if any warning lights appeared on the instrument panel during the failure. Despite the property damage and emotional distress suffered by both the contact and the passenger, no injuries were reported and no immediate medical attention was needed. A police report was not filed and the air bags did not deploy as a result of the failure. The incident was reported to the store manager. The contact was able to drive the vehicle back home without incident. The manufacturer nor the dealer had been notified of the failure. The vehicle had yet to be diagnosed or serviced. The failure mileage was approximately 66,000.

Additional Notes:

The contact owns a 2019 Volkswagen Jetta. The contact stated that while attempting to park the vehicle in a handicapped parking space, the vehicle failed to stop despite the contact's foot firmly depressed on the brake pedal. As the vehicle continued to move forward with the contact's foot depressed to the floorboard, the vehicle drove over the parking barrier, knocked over the handicapped post, and entered the sidewalk. The vehicle eventually decelerated and the contact managed to shift the vehicle into reverse(R) and regain control of the vehicle. The contact was uncertain if any warning lights appeared on the instrument panel during the failure. Despite the property damage and emotional distress suffered by both the contact and the passenger, no injuries were reported and no immediate medical attention was needed. A police report was not filed and the air bags did not deploy as a result of the failure. The incident was reported to the store manager. The contact was able to drive the vehicle back home without incident. The manufacturer nor the dealer had been notified of the failure. The vehicle had yet to be diagnosed or serviced. The failure mileage was approximately 66,000.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11577941
Notice Date: Mar 18, 2024
Recall Date: Mar 18, 2024
Volkswagen Group Of America, Inc.
Campaign: 11578161 Other
Mar 18, 2024
Defect Description:

ENGINE

Potential Consequences:

Exhaust cam phaser cover bolt backed out. It hit the engine casing which caused the exhaust cam phaser to misfunction.disfunction. The car has not been checked by a dealer but is available for inspection.

Corrective Action:

Exhaust cam phaser cover bolt backed out. It hit the engine casing which caused the exhaust cam phaser to misfunction.disfunction. The car has not been checked by a dealer but is available for inspection.

Additional Notes:

Exhaust cam phaser cover bolt backed out. It hit the engine casing which caused the exhaust cam phaser to misfunction.disfunction. The car has not been checked by a dealer but is available for inspection.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11578161
Notice Date: Mar 18, 2024
Recall Date: Mar 18, 2024
Volkswagen Group Of America, Inc.
Campaign: 11574620 Other
1 Vehicles Affected
Feb 29, 2024
Defect Description:

AIR BAGS

Potential Consequences:

1. Was rear ended on [XXX]. The air bag in my vw jetta 2019 did not deploy. The car is currently at the Ritchey Automotive 5320 I-55 North in Jackson, MS... It is available for inspection upon request. 2. No. 3. No. The car was sent to the collision center for rear bumper repair and cosmetics. 4. No. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

1. Was rear ended on [XXX]. The air bag in my vw jetta 2019 did not deploy. The car is currently at the Ritchey Automotive 5320 I-55 North in Jackson, MS... It is available for inspection upon request. 2. No. 3. No. The car was sent to the collision center for rear bumper repair and cosmetics. 4. No. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

1. Was rear ended on [XXX]. The air bag in my vw jetta 2019 did not deploy. The car is currently at the Ritchey Automotive 5320 I-55 North in Jackson, MS... It is available for inspection upon request. 2. No. 3. No. The car was sent to the collision center for rear bumper repair and cosmetics. 4. No. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11574620
Notice Date: Feb 29, 2024
Recall Date: Feb 29, 2024
Volkswagen Group Of America, Inc.
Campaign: 11574152 Other
Feb 27, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

refueling problems - early stopping of gas station fuel nozzles - then the fuel would spillback on me during the refueling at the gas station 4/10/2023 - early stopping of gas station fuel nozzles - remove and replace leak detection pump - evaporative emissions system and leak detection pump 7/27/2023 - continued early stopping then fuel spillback (very dangerous situation) during refueling - remove and replace gas tank - problems have not returned

Corrective Action:

refueling problems - early stopping of gas station fuel nozzles - then the fuel would spillback on me during the refueling at the gas station 4/10/2023 - early stopping of gas station fuel nozzles - remove and replace leak detection pump - evaporative emissions system and leak detection pump 7/27/2023 - continued early stopping then fuel spillback (very dangerous situation) during refueling - remove and replace gas tank - problems have not returned

Additional Notes:

refueling problems - early stopping of gas station fuel nozzles - then the fuel would spillback on me during the refueling at the gas station 4/10/2023 - early stopping of gas station fuel nozzles - remove and replace leak detection pump - evaporative emissions system and leak detection pump 7/27/2023 - continued early stopping then fuel spillback (very dangerous situation) during refueling - remove and replace gas tank - problems have not returned

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11574152
Notice Date: Feb 27, 2024
Recall Date: Feb 27, 2024
Volkswagen Group Of America, Inc.
Campaign: 11573387 Other
Feb 22, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

My son, [XXX] , bought a 2019 Jetta on [XXX] from Westside VW in St. Louis Park, MN. It was marked as a Certified vehicle. On [XXX] the clutch started slipping. Later that day it gave out completely, and had to be towed to Westside. After service looked, they said that the clutch was burned out, and that this is a “wear and tear” item like tires so that he was on the hook for the entire cost of repairs, $3,433.16. When we pushed harder, they indicated that the clutch had actually been replaced just before [XXX] bought the car, when it had 43,111 miles. It failed at 52,829 miles. He has been driving manual transmission vehicles for around 15 years. I first handed down a 2000 Passat 5-speed that I bought new, and he drove that until it fell apart with around 150,000 miles and the original transmission. Later he bought a 2015 Toyota Corolla with a manual transmission, and drove that for over 80,000 miles until it was totaled in 2023. The point is that he is an experienced driver of manual transmissions. Westside claimed that he caused the clutch to wear out in less than six months and 9,718 miles. Clearly there is a problem with the vehicle if it needs two completely-new clutches in that period of time and low mileage. We are very disappointed and dissatisfied with both Volkswagen quality and Westside VW for not standing by their product. [XXX] is terrified that, despite his most cautious driving, the clutch will again fail in six months or so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

My son, [XXX] , bought a 2019 Jetta on [XXX] from Westside VW in St. Louis Park, MN. It was marked as a Certified vehicle. On [XXX] the clutch started slipping. Later that day it gave out completely, and had to be towed to Westside. After service looked, they said that the clutch was burned out, and that this is a “wear and tear” item like tires so that he was on the hook for the entire cost of repairs, $3,433.16. When we pushed harder, they indicated that the clutch had actually been replaced just before [XXX] bought the car, when it had 43,111 miles. It failed at 52,829 miles. He has been driving manual transmission vehicles for around 15 years. I first handed down a 2000 Passat 5-speed that I bought new, and he drove that until it fell apart with around 150,000 miles and the original transmission. Later he bought a 2015 Toyota Corolla with a manual transmission, and drove that for over 80,000 miles until it was totaled in 2023. The point is that he is an experienced driver of manual transmissions. Westside claimed that he caused the clutch to wear out in less than six months and 9,718 miles. Clearly there is a problem with the vehicle if it needs two completely-new clutches in that period of time and low mileage. We are very disappointed and dissatisfied with both Volkswagen quality and Westside VW for not standing by their product. [XXX] is terrified that, despite his most cautious driving, the clutch will again fail in six months or so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

My son, [XXX] , bought a 2019 Jetta on [XXX] from Westside VW in St. Louis Park, MN. It was marked as a Certified vehicle. On [XXX] the clutch started slipping. Later that day it gave out completely, and had to be towed to Westside. After service looked, they said that the clutch was burned out, and that this is a “wear and tear” item like tires so that he was on the hook for the entire cost of repairs, $3,433.16. When we pushed harder, they indicated that the clutch had actually been replaced just before [XXX] bought the car, when it had 43,111 miles. It failed at 52,829 miles. He has been driving manual transmission vehicles for around 15 years. I first handed down a 2000 Passat 5-speed that I bought new, and he drove that until it fell apart with around 150,000 miles and the original transmission. Later he bought a 2015 Toyota Corolla with a manual transmission, and drove that for over 80,000 miles until it was totaled in 2023. The point is that he is an experienced driver of manual transmissions. Westside claimed that he caused the clutch to wear out in less than six months and 9,718 miles. Clearly there is a problem with the vehicle if it needs two completely-new clutches in that period of time and low mileage. We are very disappointed and dissatisfied with both Volkswagen quality and Westside VW for not standing by their product. [XXX] is terrified that, despite his most cautious driving, the clutch will again fail in six months or so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11573387
Notice Date: Feb 22, 2024
Recall Date: Feb 22, 2024
Volkswagen Group Of America, Inc.
Campaign: 11570077 Other
Feb 5, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Starter system faulty message. Car shuts off when it gets warm. Shut down while driving on interstate.

Corrective Action:

Starter system faulty message. Car shuts off when it gets warm. Shut down while driving on interstate.

Additional Notes:

Starter system faulty message. Car shuts off when it gets warm. Shut down while driving on interstate.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11570077
Notice Date: Feb 5, 2024
Recall Date: Feb 5, 2024
Volkswagen Group Of America, Inc.
Campaign: 11569330 Other
Feb 1, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2019 Volkswagen Jetta. The contact stated that while her husband was driving approximately 30–40 MPH, the vehicle stalled. The instrument cluster was blank. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Volkswagen Jetta. The contact stated that while her husband was driving approximately 30–40 MPH, the vehicle stalled. The instrument cluster was blank. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Volkswagen Jetta. The contact stated that while her husband was driving approximately 30–40 MPH, the vehicle stalled. The instrument cluster was blank. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11569330
Notice Date: Feb 1, 2024
Recall Date: Feb 1, 2024
Volkswagen Group Of America, Inc.
Campaign: 11569330 Other
Feb 1, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Volkswagen Jetta. The contact stated that while her husband was driving approximately 30–40 MPH, the vehicle stalled. The instrument cluster was blank. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Volkswagen Jetta. The contact stated that while her husband was driving approximately 30–40 MPH, the vehicle stalled. The instrument cluster was blank. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Volkswagen Jetta. The contact stated that while her husband was driving approximately 30–40 MPH, the vehicle stalled. The instrument cluster was blank. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11569330
Notice Date: Feb 1, 2024
Recall Date: Feb 1, 2024
Volkswagen Group Of America, Inc.
Campaign: 11567286 Other
Jan 23, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11567286
Notice Date: Jan 23, 2024
Recall Date: Jan 23, 2024
Volkswagen Group Of America, Inc.
Campaign: 11566961 Other
Jan 22, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

when getting into the car the ignition switch failed to start 8 times. This happens every time I enter the vehicle where I live which is a cold climate. The recall is suspected only to affect the car in hotter climates but my car has been affected in the cold. It stalled while I was driving as well and I was able to turn the car back on. On the screen, it said failed transmission. This recall has been mailed to me 5 months ago and is still not yet fixed. I have been paying for my car on time monthly and am struggling to drive my car to the ignition switch failing. The car stalling did not hurt me and luckily no one was behind me. volkswagen has recognized the issue and sent out a recall in the mail but It's taking so long to fix and was not supposed to stall like this. the warning light was that there was failed transmission. my car has been inspected by Fitzgerald and they are unable to do anything about it because there is no remedy for the issue at the moment.

Corrective Action:

when getting into the car the ignition switch failed to start 8 times. This happens every time I enter the vehicle where I live which is a cold climate. The recall is suspected only to affect the car in hotter climates but my car has been affected in the cold. It stalled while I was driving as well and I was able to turn the car back on. On the screen, it said failed transmission. This recall has been mailed to me 5 months ago and is still not yet fixed. I have been paying for my car on time monthly and am struggling to drive my car to the ignition switch failing. The car stalling did not hurt me and luckily no one was behind me. volkswagen has recognized the issue and sent out a recall in the mail but It's taking so long to fix and was not supposed to stall like this. the warning light was that there was failed transmission. my car has been inspected by Fitzgerald and they are unable to do anything about it because there is no remedy for the issue at the moment.

Additional Notes:

when getting into the car the ignition switch failed to start 8 times. This happens every time I enter the vehicle where I live which is a cold climate. The recall is suspected only to affect the car in hotter climates but my car has been affected in the cold. It stalled while I was driving as well and I was able to turn the car back on. On the screen, it said failed transmission. This recall has been mailed to me 5 months ago and is still not yet fixed. I have been paying for my car on time monthly and am struggling to drive my car to the ignition switch failing. The car stalling did not hurt me and luckily no one was behind me. volkswagen has recognized the issue and sent out a recall in the mail but It's taking so long to fix and was not supposed to stall like this. the warning light was that there was failed transmission. my car has been inspected by Fitzgerald and they are unable to do anything about it because there is no remedy for the issue at the moment.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11566961
Notice Date: Jan 22, 2024
Recall Date: Jan 22, 2024
Volkswagen Group Of America, Inc.
Campaign: 11566961 Other
Jan 22, 2024
Defect Description:

ENGINE

Potential Consequences:

when getting into the car the ignition switch failed to start 8 times. This happens every time I enter the vehicle where I live which is a cold climate. The recall is suspected only to affect the car in hotter climates but my car has been affected in the cold. It stalled while I was driving as well and I was able to turn the car back on. On the screen, it said failed transmission. This recall has been mailed to me 5 months ago and is still not yet fixed. I have been paying for my car on time monthly and am struggling to drive my car to the ignition switch failing. The car stalling did not hurt me and luckily no one was behind me. volkswagen has recognized the issue and sent out a recall in the mail but It's taking so long to fix and was not supposed to stall like this. the warning light was that there was failed transmission. my car has been inspected by Fitzgerald and they are unable to do anything about it because there is no remedy for the issue at the moment.

Corrective Action:

when getting into the car the ignition switch failed to start 8 times. This happens every time I enter the vehicle where I live which is a cold climate. The recall is suspected only to affect the car in hotter climates but my car has been affected in the cold. It stalled while I was driving as well and I was able to turn the car back on. On the screen, it said failed transmission. This recall has been mailed to me 5 months ago and is still not yet fixed. I have been paying for my car on time monthly and am struggling to drive my car to the ignition switch failing. The car stalling did not hurt me and luckily no one was behind me. volkswagen has recognized the issue and sent out a recall in the mail but It's taking so long to fix and was not supposed to stall like this. the warning light was that there was failed transmission. my car has been inspected by Fitzgerald and they are unable to do anything about it because there is no remedy for the issue at the moment.

Additional Notes:

when getting into the car the ignition switch failed to start 8 times. This happens every time I enter the vehicle where I live which is a cold climate. The recall is suspected only to affect the car in hotter climates but my car has been affected in the cold. It stalled while I was driving as well and I was able to turn the car back on. On the screen, it said failed transmission. This recall has been mailed to me 5 months ago and is still not yet fixed. I have been paying for my car on time monthly and am struggling to drive my car to the ignition switch failing. The car stalling did not hurt me and luckily no one was behind me. volkswagen has recognized the issue and sent out a recall in the mail but It's taking so long to fix and was not supposed to stall like this. the warning light was that there was failed transmission. my car has been inspected by Fitzgerald and they are unable to do anything about it because there is no remedy for the issue at the moment.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11566961
Notice Date: Jan 22, 2024
Recall Date: Jan 22, 2024
Volkswagen Group Of America, Inc.
Campaign: 11565822 Other
Jan 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

There has been a recall out on my vehicle for the past 6 months. Previous to this recall being announced by Volkswagen I had issues with my vehicle starting, the dealership determined it was the ignition switch and replaced it out of my pocket. Since this recall being out I have noticed the same issue starting to come back. I have been in person to my local dealership and spoken to many managers as well as waited HOURS trying to contact VW Corporate. I have exhausted all ends and ultimately VW has put me into a position where my vehicle is no a reliable car to drive on day to day life having responsibilities. They have stated that I can have the current issue fixed (the recall) but it will be replaced with the same part and come out of my pocket as well as saying that I will run into this issue again until VW Corporate has come out with a solution and so far it has taken 6 months. I have waited patiently, as we all know, as time goes on the issue is progressing. My local dealership keeps trying to get me to trade in my vehicle but I should not have to take more money out of my pocket when this is a RECALL to begin with.

Corrective Action:

There has been a recall out on my vehicle for the past 6 months. Previous to this recall being announced by Volkswagen I had issues with my vehicle starting, the dealership determined it was the ignition switch and replaced it out of my pocket. Since this recall being out I have noticed the same issue starting to come back. I have been in person to my local dealership and spoken to many managers as well as waited HOURS trying to contact VW Corporate. I have exhausted all ends and ultimately VW has put me into a position where my vehicle is no a reliable car to drive on day to day life having responsibilities. They have stated that I can have the current issue fixed (the recall) but it will be replaced with the same part and come out of my pocket as well as saying that I will run into this issue again until VW Corporate has come out with a solution and so far it has taken 6 months. I have waited patiently, as we all know, as time goes on the issue is progressing. My local dealership keeps trying to get me to trade in my vehicle but I should not have to take more money out of my pocket when this is a RECALL to begin with.

Additional Notes:

There has been a recall out on my vehicle for the past 6 months. Previous to this recall being announced by Volkswagen I had issues with my vehicle starting, the dealership determined it was the ignition switch and replaced it out of my pocket. Since this recall being out I have noticed the same issue starting to come back. I have been in person to my local dealership and spoken to many managers as well as waited HOURS trying to contact VW Corporate. I have exhausted all ends and ultimately VW has put me into a position where my vehicle is no a reliable car to drive on day to day life having responsibilities. They have stated that I can have the current issue fixed (the recall) but it will be replaced with the same part and come out of my pocket as well as saying that I will run into this issue again until VW Corporate has come out with a solution and so far it has taken 6 months. I have waited patiently, as we all know, as time goes on the issue is progressing. My local dealership keeps trying to get me to trade in my vehicle but I should not have to take more money out of my pocket when this is a RECALL to begin with.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11565822
Notice Date: Jan 16, 2024
Recall Date: Jan 16, 2024
Volkswagen Group Of America, Inc.
Campaign: 11565822 Other
Jan 16, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

There has been a recall out on my vehicle for the past 6 months. Previous to this recall being announced by Volkswagen I had issues with my vehicle starting, the dealership determined it was the ignition switch and replaced it out of my pocket. Since this recall being out I have noticed the same issue starting to come back. I have been in person to my local dealership and spoken to many managers as well as waited HOURS trying to contact VW Corporate. I have exhausted all ends and ultimately VW has put me into a position where my vehicle is no a reliable car to drive on day to day life having responsibilities. They have stated that I can have the current issue fixed (the recall) but it will be replaced with the same part and come out of my pocket as well as saying that I will run into this issue again until VW Corporate has come out with a solution and so far it has taken 6 months. I have waited patiently, as we all know, as time goes on the issue is progressing. My local dealership keeps trying to get me to trade in my vehicle but I should not have to take more money out of my pocket when this is a RECALL to begin with.

Corrective Action:

There has been a recall out on my vehicle for the past 6 months. Previous to this recall being announced by Volkswagen I had issues with my vehicle starting, the dealership determined it was the ignition switch and replaced it out of my pocket. Since this recall being out I have noticed the same issue starting to come back. I have been in person to my local dealership and spoken to many managers as well as waited HOURS trying to contact VW Corporate. I have exhausted all ends and ultimately VW has put me into a position where my vehicle is no a reliable car to drive on day to day life having responsibilities. They have stated that I can have the current issue fixed (the recall) but it will be replaced with the same part and come out of my pocket as well as saying that I will run into this issue again until VW Corporate has come out with a solution and so far it has taken 6 months. I have waited patiently, as we all know, as time goes on the issue is progressing. My local dealership keeps trying to get me to trade in my vehicle but I should not have to take more money out of my pocket when this is a RECALL to begin with.

Additional Notes:

There has been a recall out on my vehicle for the past 6 months. Previous to this recall being announced by Volkswagen I had issues with my vehicle starting, the dealership determined it was the ignition switch and replaced it out of my pocket. Since this recall being out I have noticed the same issue starting to come back. I have been in person to my local dealership and spoken to many managers as well as waited HOURS trying to contact VW Corporate. I have exhausted all ends and ultimately VW has put me into a position where my vehicle is no a reliable car to drive on day to day life having responsibilities. They have stated that I can have the current issue fixed (the recall) but it will be replaced with the same part and come out of my pocket as well as saying that I will run into this issue again until VW Corporate has come out with a solution and so far it has taken 6 months. I have waited patiently, as we all know, as time goes on the issue is progressing. My local dealership keeps trying to get me to trade in my vehicle but I should not have to take more money out of my pocket when this is a RECALL to begin with.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11565822
Notice Date: Jan 16, 2024
Recall Date: Jan 16, 2024
Volkswagen Group Of America, Inc.
Campaign: 11565867 Other
Jan 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Manufacture hasn’t come up with repairs my car turns off complete while driving. I haven’t been able to drive it because I’m scared of being or cause an accident please help

Corrective Action:

Manufacture hasn’t come up with repairs my car turns off complete while driving. I haven’t been able to drive it because I’m scared of being or cause an accident please help

Additional Notes:

Manufacture hasn’t come up with repairs my car turns off complete while driving. I haven’t been able to drive it because I’m scared of being or cause an accident please help

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11565867
Notice Date: Jan 16, 2024
Recall Date: Jan 16, 2024
Volkswagen Group Of America, Inc.
Campaign: 11565867 Other
Jan 16, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Manufacture hasn’t come up with repairs my car turns off complete while driving. I haven’t been able to drive it because I’m scared of being or cause an accident please help

Corrective Action:

Manufacture hasn’t come up with repairs my car turns off complete while driving. I haven’t been able to drive it because I’m scared of being or cause an accident please help

Additional Notes:

Manufacture hasn’t come up with repairs my car turns off complete while driving. I haven’t been able to drive it because I’m scared of being or cause an accident please help

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11565867
Notice Date: Jan 16, 2024
Recall Date: Jan 16, 2024
Volkswagen Group Of America, Inc.
Campaign: 11565181 Other
Jan 12, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11565181
Notice Date: Jan 12, 2024
Recall Date: Jan 12, 2024
Volkswagen Group Of America, Inc.
Campaign: 11564215 Other
Jan 8, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11564215
Notice Date: Jan 8, 2024
Recall Date: Jan 8, 2024
Volkswagen Group Of America, Inc.
Campaign: 11562752 Other
Dec 30, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I had been having issues with car turning off while I was driving, at times leaving me stuck at a red light or stop sign. I’d get a warning on my car that said “Please check the starter system”. At times, my car wouldn’t start at all. This issue had been happening since around March 2023 and it’s the end of July 2023, my car stopped turning on completely. I have not been able to use my car. A recall was issued for the problems I had been having in September 2023. I haven’t been able to use my car in almost 6 months

Corrective Action:

I had been having issues with car turning off while I was driving, at times leaving me stuck at a red light or stop sign. I’d get a warning on my car that said “Please check the starter system”. At times, my car wouldn’t start at all. This issue had been happening since around March 2023 and it’s the end of July 2023, my car stopped turning on completely. I have not been able to use my car. A recall was issued for the problems I had been having in September 2023. I haven’t been able to use my car in almost 6 months

Additional Notes:

I had been having issues with car turning off while I was driving, at times leaving me stuck at a red light or stop sign. I’d get a warning on my car that said “Please check the starter system”. At times, my car wouldn’t start at all. This issue had been happening since around March 2023 and it’s the end of July 2023, my car stopped turning on completely. I have not been able to use my car. A recall was issued for the problems I had been having in September 2023. I haven’t been able to use my car in almost 6 months

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11562752
Notice Date: Dec 30, 2023
Recall Date: Dec 30, 2023
Volkswagen Group Of America, Inc.
Campaign: 11562351 Other
Dec 28, 2023
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owns a 2019 Volkswagen Jetta. The contact stated that the front driver’s and front passenger’s side seat belts failed to remain buckled while driving with the seat belt warning light illuminated. The vehicle was taken to the dealer who confirmed that the failure was a manufacturer’s defect. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that the part was not covered under warranty or recall. The vehicle was not repaired. The failure mileage was 75,000.

Corrective Action:

The contact owns a 2019 Volkswagen Jetta. The contact stated that the front driver’s and front passenger’s side seat belts failed to remain buckled while driving with the seat belt warning light illuminated. The vehicle was taken to the dealer who confirmed that the failure was a manufacturer’s defect. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that the part was not covered under warranty or recall. The vehicle was not repaired. The failure mileage was 75,000.

Additional Notes:

The contact owns a 2019 Volkswagen Jetta. The contact stated that the front driver’s and front passenger’s side seat belts failed to remain buckled while driving with the seat belt warning light illuminated. The vehicle was taken to the dealer who confirmed that the failure was a manufacturer’s defect. The contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that the part was not covered under warranty or recall. The vehicle was not repaired. The failure mileage was 75,000.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11562351
Notice Date: Dec 28, 2023
Recall Date: Dec 28, 2023

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury