Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles. The fuel delivery pump may break, which could cause a sudden engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DV
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iL
Recall Date: Sep 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L8
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles. The underhood fuel supply quick-connector may detach from the fuel supply line causing a fuel leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DB
Recall Date: Aug 20, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24HH
Recall Date: Aug 6, 2021
Consumer Complaints
398 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The screen will freeze when driving and the navigation will freeze about 3x on a 20min drive. Also when I use reverse the camera will freeze or black out and I am not able to see where I am going reverse. I have gone to VW dealer in Huntington Beach and they said they cannot do anything about it until they issue a recall or if there is an update for the electrical system which can take a year or more. It is a new car. It should not have these issues.
Corrective Action:
The screen will freeze when driving and the navigation will freeze about 3x on a 20min drive. Also when I use reverse the camera will freeze or black out and I am not able to see where I am going reverse. I have gone to VW dealer in Huntington Beach and they said they cannot do anything about it until they issue a recall or if there is an update for the electrical system which can take a year or more. It is a new car. It should not have these issues.
Additional Notes:
The screen will freeze when driving and the navigation will freeze about 3x on a 20min drive. Also when I use reverse the camera will freeze or black out and I am not able to see where I am going reverse. I have gone to VW dealer in Huntington Beach and they said they cannot do anything about it until they issue a recall or if there is an update for the electrical system which can take a year or more. It is a new car. It should not have these issues.
Mfg Campaign: 11549672
Recall Date: Oct 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trying to leave work. Have to stop the car to scan my badge. Went to hit the gas and the car was off while in drive. Took me 5 minutes to get the car to turn back on. Serious safety issue that they said is only happening to the AWD but it’s also happening to the FWD and Volkswagen is not doing anything about it.
Corrective Action:
Trying to leave work. Have to stop the car to scan my badge. Went to hit the gas and the car was off while in drive. Took me 5 minutes to get the car to turn back on. Serious safety issue that they said is only happening to the AWD but it’s also happening to the FWD and Volkswagen is not doing anything about it.
Additional Notes:
Trying to leave work. Have to stop the car to scan my badge. Went to hit the gas and the car was off while in drive. Took me 5 minutes to get the car to turn back on. Serious safety issue that they said is only happening to the AWD but it’s also happening to the FWD and Volkswagen is not doing anything about it.
Mfg Campaign: 11548781
Recall Date: Oct 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When starting out from a dead stop there is a hesitation for about 1 1/2 second. If you press harder on the accelerator the vehicle surges forward. This also happens if you are on a highway and try to accelerate to change lanes or pass some other vehicle. I have been to my dealer three time for th same problem. The computer results claim BAD FUEL. I have tried all grades of fuel even though the vehicle is designed for 87 Octane. The service mgr suggested 94 octane, I also have gone to a different dealer as per VW customer service’s advice. Their service rep informed me that VW’s all models have this same problem. There was also an update installed which there was somewhat of a minor change but the problem is still there.
Corrective Action:
When starting out from a dead stop there is a hesitation for about 1 1/2 second. If you press harder on the accelerator the vehicle surges forward. This also happens if you are on a highway and try to accelerate to change lanes or pass some other vehicle. I have been to my dealer three time for th same problem. The computer results claim BAD FUEL. I have tried all grades of fuel even though the vehicle is designed for 87 Octane. The service mgr suggested 94 octane, I also have gone to a different dealer as per VW customer service’s advice. Their service rep informed me that VW’s all models have this same problem. There was also an update installed which there was somewhat of a minor change but the problem is still there.
Additional Notes:
When starting out from a dead stop there is a hesitation for about 1 1/2 second. If you press harder on the accelerator the vehicle surges forward. This also happens if you are on a highway and try to accelerate to change lanes or pass some other vehicle. I have been to my dealer three time for th same problem. The computer results claim BAD FUEL. I have tried all grades of fuel even though the vehicle is designed for 87 Octane. The service mgr suggested 94 octane, I also have gone to a different dealer as per VW customer service’s advice. Their service rep informed me that VW’s all models have this same problem. There was also an update installed which there was somewhat of a minor change but the problem is still there.
Mfg Campaign: 11547858
Recall Date: Oct 2, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When starting out from a dead stop there is a hesitation for about 1 1/2 second. If you press harder on the accelerator the vehicle surges forward. This also happens if you are on a highway and try to accelerate to change lanes or pass some other vehicle. I have been to my dealer three time for th same problem. The computer results claim BAD FUEL. I have tried all grades of fuel even though the vehicle is designed for 87 Octane. The service mgr suggested 94 octane, I also have gone to a different dealer as per VW customer service’s advice. Their service rep informed me that VW’s all models have this same problem. There was also an update installed which there was somewhat of a minor change but the problem is still there.
Corrective Action:
When starting out from a dead stop there is a hesitation for about 1 1/2 second. If you press harder on the accelerator the vehicle surges forward. This also happens if you are on a highway and try to accelerate to change lanes or pass some other vehicle. I have been to my dealer three time for th same problem. The computer results claim BAD FUEL. I have tried all grades of fuel even though the vehicle is designed for 87 Octane. The service mgr suggested 94 octane, I also have gone to a different dealer as per VW customer service’s advice. Their service rep informed me that VW’s all models have this same problem. There was also an update installed which there was somewhat of a minor change but the problem is still there.
Additional Notes:
When starting out from a dead stop there is a hesitation for about 1 1/2 second. If you press harder on the accelerator the vehicle surges forward. This also happens if you are on a highway and try to accelerate to change lanes or pass some other vehicle. I have been to my dealer three time for th same problem. The computer results claim BAD FUEL. I have tried all grades of fuel even though the vehicle is designed for 87 Octane. The service mgr suggested 94 octane, I also have gone to a different dealer as per VW customer service’s advice. Their service rep informed me that VW’s all models have this same problem. There was also an update installed which there was somewhat of a minor change but the problem is still there.
Mfg Campaign: 11547858
Recall Date: Oct 2, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle accelerates rapidedly or sluggish from stopped. Unable to anticipate which response you may get operating the vehicle and is therefore a safety in my opinion. Also the drop pad overheats my android phone to the point the phone shuts down and is so hot you can't pick it up.
Corrective Action:
Vehicle accelerates rapidedly or sluggish from stopped. Unable to anticipate which response you may get operating the vehicle and is therefore a safety in my opinion. Also the drop pad overheats my android phone to the point the phone shuts down and is so hot you can't pick it up.
Additional Notes:
Vehicle accelerates rapidedly or sluggish from stopped. Unable to anticipate which response you may get operating the vehicle and is therefore a safety in my opinion. Also the drop pad overheats my android phone to the point the phone shuts down and is so hot you can't pick it up.
Mfg Campaign: 11547491
Recall Date: Sep 30, 2023
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle accelerates rapidedly or sluggish from stopped. Unable to anticipate which response you may get operating the vehicle and is therefore a safety in my opinion. Also the drop pad overheats my android phone to the point the phone shuts down and is so hot you can't pick it up.
Corrective Action:
Vehicle accelerates rapidedly or sluggish from stopped. Unable to anticipate which response you may get operating the vehicle and is therefore a safety in my opinion. Also the drop pad overheats my android phone to the point the phone shuts down and is so hot you can't pick it up.
Additional Notes:
Vehicle accelerates rapidedly or sluggish from stopped. Unable to anticipate which response you may get operating the vehicle and is therefore a safety in my opinion. Also the drop pad overheats my android phone to the point the phone shuts down and is so hot you can't pick it up.
Mfg Campaign: 11547491
Recall Date: Sep 30, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes are on this care are failing well in advance of typical cars. My car's rear brakes are messing at a 3 with less than 20,000 miles on the vehicle. I'm aware of a safety campaign, but VW says my car wasn't made in that window. Clearly something is wrong or my brakes wouldn't be wearing out at less than half of what is expected. Ironically, my wife's Passat is doing the same.
Corrective Action:
Brakes are on this care are failing well in advance of typical cars. My car's rear brakes are messing at a 3 with less than 20,000 miles on the vehicle. I'm aware of a safety campaign, but VW says my car wasn't made in that window. Clearly something is wrong or my brakes wouldn't be wearing out at less than half of what is expected. Ironically, my wife's Passat is doing the same.
Additional Notes:
Brakes are on this care are failing well in advance of typical cars. My car's rear brakes are messing at a 3 with less than 20,000 miles on the vehicle. I'm aware of a safety campaign, but VW says my car wasn't made in that window. Clearly something is wrong or my brakes wouldn't be wearing out at less than half of what is expected. Ironically, my wife's Passat is doing the same.
Mfg Campaign: 11546561
Recall Date: Sep 26, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This is a follow-up to a previous complaint. I've had my car into the dealership twice to check for Coolant leaks, as I am losing coolant on a consitent basis. To date the dealership has not been able to sort the leak. I've just learned VW has issued a TSB 2071245/1 for this issue. The text of the TSB includes the language: "Original engine production head gasket design can lead to coolant leaks.". VW has yet to issue a recall for this issue to all affected vehicles which include 2022 MY VW Taso (my car) and VW Jetta. Potentilally all of these vehicles on the road can have head gasket leaks which could cause an engine to seize on the highway. VW has identified the issue but has not yet recalled these vehicles. This is a safety concern for the approximatley 80 thousand cars on the road which are affected. Thank you.
Corrective Action:
This is a follow-up to a previous complaint. I've had my car into the dealership twice to check for Coolant leaks, as I am losing coolant on a consitent basis. To date the dealership has not been able to sort the leak. I've just learned VW has issued a TSB 2071245/1 for this issue. The text of the TSB includes the language: "Original engine production head gasket design can lead to coolant leaks.". VW has yet to issue a recall for this issue to all affected vehicles which include 2022 MY VW Taso (my car) and VW Jetta. Potentilally all of these vehicles on the road can have head gasket leaks which could cause an engine to seize on the highway. VW has identified the issue but has not yet recalled these vehicles. This is a safety concern for the approximatley 80 thousand cars on the road which are affected. Thank you.
Additional Notes:
This is a follow-up to a previous complaint. I've had my car into the dealership twice to check for Coolant leaks, as I am losing coolant on a consitent basis. To date the dealership has not been able to sort the leak. I've just learned VW has issued a TSB 2071245/1 for this issue. The text of the TSB includes the language: "Original engine production head gasket design can lead to coolant leaks.". VW has yet to issue a recall for this issue to all affected vehicles which include 2022 MY VW Taso (my car) and VW Jetta. Potentilally all of these vehicles on the road can have head gasket leaks which could cause an engine to seize on the highway. VW has identified the issue but has not yet recalled these vehicles. This is a safety concern for the approximatley 80 thousand cars on the road which are affected. Thank you.
Mfg Campaign: 11545082
Recall Date: Sep 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Head Gasket failure on a 2022 Taos. Multiple vehicles with this issue at the dealership with no part ETA. Car has been at the dealership for 2 months. No ETA on part.
Corrective Action:
Head Gasket failure on a 2022 Taos. Multiple vehicles with this issue at the dealership with no part ETA. Car has been at the dealership for 2 months. No ETA on part.
Additional Notes:
Head Gasket failure on a 2022 Taos. Multiple vehicles with this issue at the dealership with no part ETA. Car has been at the dealership for 2 months. No ETA on part.
Mfg Campaign: 11544798
Recall Date: Sep 15, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Our Taos is Bartley 18 months old and has less than 20k miles. Our coolant level was super low. We got the car towed (because we were on a road trip) and the dealership said it was low but that is normal and they refilled the coolant. Now we went for our 20k inspection and the said that the coolant Gasket has blown. The dealership mentioned they had a bunch come in with the same issue. When looked online many said they have the same issues and have been waiting MONTHS for the parts as everything is on back order. We now are uncertain if the fix will work and are worried that in a year or so the whole thing will blow again and we will be out of a car for weeks again( they said they might have it fixed in the next 4-6 weeks- so we are out of a car until then). Additonally the back brake pads are way lower than they are supposed to be. Dealership said again that they see that regularly at VW Taos. All this can be safety issues!!!!
Corrective Action:
Our Taos is Bartley 18 months old and has less than 20k miles. Our coolant level was super low. We got the car towed (because we were on a road trip) and the dealership said it was low but that is normal and they refilled the coolant. Now we went for our 20k inspection and the said that the coolant Gasket has blown. The dealership mentioned they had a bunch come in with the same issue. When looked online many said they have the same issues and have been waiting MONTHS for the parts as everything is on back order. We now are uncertain if the fix will work and are worried that in a year or so the whole thing will blow again and we will be out of a car for weeks again( they said they might have it fixed in the next 4-6 weeks- so we are out of a car until then). Additonally the back brake pads are way lower than they are supposed to be. Dealership said again that they see that regularly at VW Taos. All this can be safety issues!!!!
Additional Notes:
Our Taos is Bartley 18 months old and has less than 20k miles. Our coolant level was super low. We got the car towed (because we were on a road trip) and the dealership said it was low but that is normal and they refilled the coolant. Now we went for our 20k inspection and the said that the coolant Gasket has blown. The dealership mentioned they had a bunch come in with the same issue. When looked online many said they have the same issues and have been waiting MONTHS for the parts as everything is on back order. We now are uncertain if the fix will work and are worried that in a year or so the whole thing will blow again and we will be out of a car for weeks again( they said they might have it fixed in the next 4-6 weeks- so we are out of a car until then). Additonally the back brake pads are way lower than they are supposed to be. Dealership said again that they see that regularly at VW Taos. All this can be safety issues!!!!
Mfg Campaign: 11543062
Recall Date: Sep 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Our Taos is Bartley 18 months old and has less than 20k miles. Our coolant level was super low. We got the car towed (because we were on a road trip) and the dealership said it was low but that is normal and they refilled the coolant. Now we went for our 20k inspection and the said that the coolant Gasket has blown. The dealership mentioned they had a bunch come in with the same issue. When looked online many said they have the same issues and have been waiting MONTHS for the parts as everything is on back order. We now are uncertain if the fix will work and are worried that in a year or so the whole thing will blow again and we will be out of a car for weeks again( they said they might have it fixed in the next 4-6 weeks- so we are out of a car until then). Additonally the back brake pads are way lower than they are supposed to be. Dealership said again that they see that regularly at VW Taos. All this can be safety issues!!!!
Corrective Action:
Our Taos is Bartley 18 months old and has less than 20k miles. Our coolant level was super low. We got the car towed (because we were on a road trip) and the dealership said it was low but that is normal and they refilled the coolant. Now we went for our 20k inspection and the said that the coolant Gasket has blown. The dealership mentioned they had a bunch come in with the same issue. When looked online many said they have the same issues and have been waiting MONTHS for the parts as everything is on back order. We now are uncertain if the fix will work and are worried that in a year or so the whole thing will blow again and we will be out of a car for weeks again( they said they might have it fixed in the next 4-6 weeks- so we are out of a car until then). Additonally the back brake pads are way lower than they are supposed to be. Dealership said again that they see that regularly at VW Taos. All this can be safety issues!!!!
Additional Notes:
Our Taos is Bartley 18 months old and has less than 20k miles. Our coolant level was super low. We got the car towed (because we were on a road trip) and the dealership said it was low but that is normal and they refilled the coolant. Now we went for our 20k inspection and the said that the coolant Gasket has blown. The dealership mentioned they had a bunch come in with the same issue. When looked online many said they have the same issues and have been waiting MONTHS for the parts as everything is on back order. We now are uncertain if the fix will work and are worried that in a year or so the whole thing will blow again and we will be out of a car for weeks again( they said they might have it fixed in the next 4-6 weeks- so we are out of a car until then). Additonally the back brake pads are way lower than they are supposed to be. Dealership said again that they see that regularly at VW Taos. All this can be safety issues!!!!
Mfg Campaign: 11543062
Recall Date: Sep 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving approximately 45 MPH, there was an abnormal grinding sound coming from the vehicle. The contact assumed that the sound was coming from the driver's side front wheel. The contact stated that while stopping or accelerating, the sound was evident. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the front brake pads had 95% wear life remaining however, the rear brake pads were significantly worn and was metal-on-metal. The mechanic informed the contact that the automatic braking system was the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 31,950.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving approximately 45 MPH, there was an abnormal grinding sound coming from the vehicle. The contact assumed that the sound was coming from the driver's side front wheel. The contact stated that while stopping or accelerating, the sound was evident. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the front brake pads had 95% wear life remaining however, the rear brake pads were significantly worn and was metal-on-metal. The mechanic informed the contact that the automatic braking system was the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 31,950.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving approximately 45 MPH, there was an abnormal grinding sound coming from the vehicle. The contact assumed that the sound was coming from the driver's side front wheel. The contact stated that while stopping or accelerating, the sound was evident. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the front brake pads had 95% wear life remaining however, the rear brake pads were significantly worn and was metal-on-metal. The mechanic informed the contact that the automatic braking system was the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 31,950.
Mfg Campaign: 11541247
Recall Date: Aug 28, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving the car threw a code for EPC and throttle became extremely un responsive. I had to limp to the side of the road and re start the car. The code is for “start/stop” this car has had many recalls and issues since I bought it. It feels extremely faulty.
Corrective Action:
While driving the car threw a code for EPC and throttle became extremely un responsive. I had to limp to the side of the road and re start the car. The code is for “start/stop” this car has had many recalls and issues since I bought it. It feels extremely faulty.
Additional Notes:
While driving the car threw a code for EPC and throttle became extremely un responsive. I had to limp to the side of the road and re start the car. The code is for “start/stop” this car has had many recalls and issues since I bought it. It feels extremely faulty.
Mfg Campaign: 11541319
Recall Date: Aug 28, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My daughter was backing out of a parking place at a drive in restaurant. After backing up and shifting in to drive, the car would still only go backward. She put the car in park and she turned the car off and back on, shifted into drive and it still went in reverse. After turning off and on the car a second time, it was finally able to go forward.
Corrective Action:
My daughter was backing out of a parking place at a drive in restaurant. After backing up and shifting in to drive, the car would still only go backward. She put the car in park and she turned the car off and back on, shifted into drive and it still went in reverse. After turning off and on the car a second time, it was finally able to go forward.
Additional Notes:
My daughter was backing out of a parking place at a drive in restaurant. After backing up and shifting in to drive, the car would still only go backward. She put the car in park and she turned the car off and back on, shifted into drive and it still went in reverse. After turning off and on the car a second time, it was finally able to go forward.
Mfg Campaign: 11540669
Recall Date: Aug 25, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I CURRENTLY ONLY HAVE 18,000 MILES ON THE VEHICLE AND THE LOW COOLANT LIGHT HAS CAME ON TWICE. I TOOK THE VEHICLE IN AND THE SECOND TIME THEY SAID THAT I HAVE A BLOW HEAD GASKET. THE PARTS ARE ON BACK ORDER AND I HAVE BEEN WAITING FOR OVER 2 MONTHS FOR REPAIR.THEY REFUSE TO GIVE ME A LOANER AND I HAVE BEEN DRIVING THE VEHICLE SINCE THE DIAGNOSIS.
Corrective Action:
I CURRENTLY ONLY HAVE 18,000 MILES ON THE VEHICLE AND THE LOW COOLANT LIGHT HAS CAME ON TWICE. I TOOK THE VEHICLE IN AND THE SECOND TIME THEY SAID THAT I HAVE A BLOW HEAD GASKET. THE PARTS ARE ON BACK ORDER AND I HAVE BEEN WAITING FOR OVER 2 MONTHS FOR REPAIR.THEY REFUSE TO GIVE ME A LOANER AND I HAVE BEEN DRIVING THE VEHICLE SINCE THE DIAGNOSIS.
Additional Notes:
I CURRENTLY ONLY HAVE 18,000 MILES ON THE VEHICLE AND THE LOW COOLANT LIGHT HAS CAME ON TWICE. I TOOK THE VEHICLE IN AND THE SECOND TIME THEY SAID THAT I HAVE A BLOW HEAD GASKET. THE PARTS ARE ON BACK ORDER AND I HAVE BEEN WAITING FOR OVER 2 MONTHS FOR REPAIR.THEY REFUSE TO GIVE ME A LOANER AND I HAVE BEEN DRIVING THE VEHICLE SINCE THE DIAGNOSIS.
Mfg Campaign: 11540788
Recall Date: Aug 25, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This car has a very dangerous lag on acceleration. You push the pedal more and more and then all of a sudden it lurches forward and it is very dangerous when turning a corner onto traffic.
Corrective Action:
This car has a very dangerous lag on acceleration. You push the pedal more and more and then all of a sudden it lurches forward and it is very dangerous when turning a corner onto traffic.
Additional Notes:
This car has a very dangerous lag on acceleration. You push the pedal more and more and then all of a sudden it lurches forward and it is very dangerous when turning a corner onto traffic.
Mfg Campaign: 11540293
Recall Date: Aug 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, the vehicle failed to stop immediately while depressing the brake pedal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure but indicated that an intermittent failure of the electronic transmission control module was possible. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, the vehicle failed to stop immediately while depressing the brake pedal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure but indicated that an intermittent failure of the electronic transmission control module was possible. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, the vehicle failed to stop immediately while depressing the brake pedal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure but indicated that an intermittent failure of the electronic transmission control module was possible. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Mfg Campaign: 11539299
Recall Date: Aug 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, the vehicle failed to stop immediately while depressing the brake pedal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure but indicated that an intermittent failure of the electronic transmission control module was possible. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, the vehicle failed to stop immediately while depressing the brake pedal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure but indicated that an intermittent failure of the electronic transmission control module was possible. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, the vehicle failed to stop immediately while depressing the brake pedal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure but indicated that an intermittent failure of the electronic transmission control module was possible. The vehicle was not repaired, and the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.
Mfg Campaign: 11539299
Recall Date: Aug 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This is on going issue with VW. Every time they update the emc the car gets worse. Car has hesitation, jerking and delayed throttle response which almost got me hit 2 times when changing lanes. You depress the gas pedal and car does not going anywhere. When maintaining speed and depressing gas pedal theres no response and then all of sudden it kicks in for the speed you wanted and if not that speed you were doing it jerks, downshifts. Makes transmission go nuts sometimes. When accelerating to get on highway and you depress pedal to floor it literally spins the tires after long delay. This was demonstrated to dealer who returned vehicle stating only occasion lag tech case# 3091845. This issues are very dangerous and someone will get hurt. This has been going on since car was new. It stopped for a year and after Campaign 24IR it messed car up again.
Corrective Action:
This is on going issue with VW. Every time they update the emc the car gets worse. Car has hesitation, jerking and delayed throttle response which almost got me hit 2 times when changing lanes. You depress the gas pedal and car does not going anywhere. When maintaining speed and depressing gas pedal theres no response and then all of sudden it kicks in for the speed you wanted and if not that speed you were doing it jerks, downshifts. Makes transmission go nuts sometimes. When accelerating to get on highway and you depress pedal to floor it literally spins the tires after long delay. This was demonstrated to dealer who returned vehicle stating only occasion lag tech case# 3091845. This issues are very dangerous and someone will get hurt. This has been going on since car was new. It stopped for a year and after Campaign 24IR it messed car up again.
Additional Notes:
This is on going issue with VW. Every time they update the emc the car gets worse. Car has hesitation, jerking and delayed throttle response which almost got me hit 2 times when changing lanes. You depress the gas pedal and car does not going anywhere. When maintaining speed and depressing gas pedal theres no response and then all of sudden it kicks in for the speed you wanted and if not that speed you were doing it jerks, downshifts. Makes transmission go nuts sometimes. When accelerating to get on highway and you depress pedal to floor it literally spins the tires after long delay. This was demonstrated to dealer who returned vehicle stating only occasion lag tech case# 3091845. This issues are very dangerous and someone will get hurt. This has been going on since car was new. It stopped for a year and after Campaign 24IR it messed car up again.
Mfg Campaign: 11539302
Recall Date: Aug 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This is on going issue with VW. Every time they update the emc the car gets worse. Car has hesitation, jerking and delayed throttle response which almost got me hit 2 times when changing lanes. You depress the gas pedal and car does not going anywhere. When maintaining speed and depressing gas pedal theres no response and then all of sudden it kicks in for the speed you wanted and if not that speed you were doing it jerks, downshifts. Makes transmission go nuts sometimes. When accelerating to get on highway and you depress pedal to floor it literally spins the tires after long delay. This was demonstrated to dealer who returned vehicle stating only occasion lag tech case# 3091845. This issues are very dangerous and someone will get hurt. This has been going on since car was new. It stopped for a year and after Campaign 24IR it messed car up again.
Corrective Action:
This is on going issue with VW. Every time they update the emc the car gets worse. Car has hesitation, jerking and delayed throttle response which almost got me hit 2 times when changing lanes. You depress the gas pedal and car does not going anywhere. When maintaining speed and depressing gas pedal theres no response and then all of sudden it kicks in for the speed you wanted and if not that speed you were doing it jerks, downshifts. Makes transmission go nuts sometimes. When accelerating to get on highway and you depress pedal to floor it literally spins the tires after long delay. This was demonstrated to dealer who returned vehicle stating only occasion lag tech case# 3091845. This issues are very dangerous and someone will get hurt. This has been going on since car was new. It stopped for a year and after Campaign 24IR it messed car up again.
Additional Notes:
This is on going issue with VW. Every time they update the emc the car gets worse. Car has hesitation, jerking and delayed throttle response which almost got me hit 2 times when changing lanes. You depress the gas pedal and car does not going anywhere. When maintaining speed and depressing gas pedal theres no response and then all of sudden it kicks in for the speed you wanted and if not that speed you were doing it jerks, downshifts. Makes transmission go nuts sometimes. When accelerating to get on highway and you depress pedal to floor it literally spins the tires after long delay. This was demonstrated to dealer who returned vehicle stating only occasion lag tech case# 3091845. This issues are very dangerous and someone will get hurt. This has been going on since car was new. It stopped for a year and after Campaign 24IR it messed car up again.
Mfg Campaign: 11539302
Recall Date: Aug 18, 2023
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