Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles. The fuel delivery pump may break, which could cause a sudden engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DV
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iL
Recall Date: Sep 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L8
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles. The underhood fuel supply quick-connector may detach from the fuel supply line causing a fuel leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DB
Recall Date: Aug 20, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24HH
Recall Date: Aug 6, 2021
Consumer Complaints
398 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The car completely shut off while driving it. This was not the first time this happened. The EPC and check engine lights are constantly on. I have brought the car several times to try to fix the problem, nothing works. I have also had to add radiator fluid twice. The car was sold to me during a stop sale that I had no idea about. I tried going through VW for a buy back that they were initially going to grant and then changed their mind once a fix for the recall was announced. Horrific company to deal with.
Corrective Action:
The car completely shut off while driving it. This was not the first time this happened. The EPC and check engine lights are constantly on. I have brought the car several times to try to fix the problem, nothing works. I have also had to add radiator fluid twice. The car was sold to me during a stop sale that I had no idea about. I tried going through VW for a buy back that they were initially going to grant and then changed their mind once a fix for the recall was announced. Horrific company to deal with.
Additional Notes:
The car completely shut off while driving it. This was not the first time this happened. The EPC and check engine lights are constantly on. I have brought the car several times to try to fix the problem, nothing works. I have also had to add radiator fluid twice. The car was sold to me during a stop sale that I had no idea about. I tried going through VW for a buy back that they were initially going to grant and then changed their mind once a fix for the recall was announced. Horrific company to deal with.
Mfg Campaign: 11570132
Recall Date: Feb 5, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car completely shut off while driving it. This was not the first time this happened. The EPC and check engine lights are constantly on. I have brought the car several times to try to fix the problem, nothing works. I have also had to add radiator fluid twice. The car was sold to me during a stop sale that I had no idea about. I tried going through VW for a buy back that they were initially going to grant and then changed their mind once a fix for the recall was announced. Horrific company to deal with.
Corrective Action:
The car completely shut off while driving it. This was not the first time this happened. The EPC and check engine lights are constantly on. I have brought the car several times to try to fix the problem, nothing works. I have also had to add radiator fluid twice. The car was sold to me during a stop sale that I had no idea about. I tried going through VW for a buy back that they were initially going to grant and then changed their mind once a fix for the recall was announced. Horrific company to deal with.
Additional Notes:
The car completely shut off while driving it. This was not the first time this happened. The EPC and check engine lights are constantly on. I have brought the car several times to try to fix the problem, nothing works. I have also had to add radiator fluid twice. The car was sold to me during a stop sale that I had no idea about. I tried going through VW for a buy back that they were initially going to grant and then changed their mind once a fix for the recall was announced. Horrific company to deal with.
Mfg Campaign: 11570132
Recall Date: Feb 5, 2024
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle has been having accelerator issues. Car has not been registering acceleration. This has happened on 6 separate occasions. The first occurrence happened when I was at an intersection and I took my foot off the brake and put my foot on the gas pedal. No acceleration besides the torque received when not applying gas (1-3mph). This lasted for about 7-10 seconds and then I jolted forward due to gas pedal being pressed down and car registering the gas. The other occurrences have happened when I start my car in the morning. I will start my car and apply gas. The car does not register the gas, it moves slowly from the torque converter. This lasts about 7-8 seconds of this slow moving. My foot is applied to the gas pedal, but car doesn't register it. After about 8 seconds, my car will register my foot being on the gas pedal. It goes from about 1 mph to 12-17 mph in 2 seconds. When it does, the gas pedal is not pressed 1/2 day down, 3/4 way down or all the way down to the floor. The gas pedal is pressed very gently. I learned from the first time in the intersection, not to press the gas pedal down all the way due to the aggressive acceleration of the car at an unknown time. The date of the intersection occurrence I did not record due to me thinking it was a one off situation. After the second time I started documenting each time this happened. Temperatures have varied from when this happens, it does not happen when it is a certain temperature out. I have driven my car consistently and does not happen when leaving my car sit for long periods of time. I have had regular maintenance on my car. Date of events this has happened 01/08 01/16 01/17 01/29 01/31 This is very concerning to me as I am afraid my car will hit an object or a human without my control. This car was bought new from the dealership and is less than 3 years old. I have reported this problem to the local dealership and have an appt in February.
Corrective Action:
Vehicle has been having accelerator issues. Car has not been registering acceleration. This has happened on 6 separate occasions. The first occurrence happened when I was at an intersection and I took my foot off the brake and put my foot on the gas pedal. No acceleration besides the torque received when not applying gas (1-3mph). This lasted for about 7-10 seconds and then I jolted forward due to gas pedal being pressed down and car registering the gas. The other occurrences have happened when I start my car in the morning. I will start my car and apply gas. The car does not register the gas, it moves slowly from the torque converter. This lasts about 7-8 seconds of this slow moving. My foot is applied to the gas pedal, but car doesn't register it. After about 8 seconds, my car will register my foot being on the gas pedal. It goes from about 1 mph to 12-17 mph in 2 seconds. When it does, the gas pedal is not pressed 1/2 day down, 3/4 way down or all the way down to the floor. The gas pedal is pressed very gently. I learned from the first time in the intersection, not to press the gas pedal down all the way due to the aggressive acceleration of the car at an unknown time. The date of the intersection occurrence I did not record due to me thinking it was a one off situation. After the second time I started documenting each time this happened. Temperatures have varied from when this happens, it does not happen when it is a certain temperature out. I have driven my car consistently and does not happen when leaving my car sit for long periods of time. I have had regular maintenance on my car. Date of events this has happened 01/08 01/16 01/17 01/29 01/31 This is very concerning to me as I am afraid my car will hit an object or a human without my control. This car was bought new from the dealership and is less than 3 years old. I have reported this problem to the local dealership and have an appt in February.
Additional Notes:
Vehicle has been having accelerator issues. Car has not been registering acceleration. This has happened on 6 separate occasions. The first occurrence happened when I was at an intersection and I took my foot off the brake and put my foot on the gas pedal. No acceleration besides the torque received when not applying gas (1-3mph). This lasted for about 7-10 seconds and then I jolted forward due to gas pedal being pressed down and car registering the gas. The other occurrences have happened when I start my car in the morning. I will start my car and apply gas. The car does not register the gas, it moves slowly from the torque converter. This lasts about 7-8 seconds of this slow moving. My foot is applied to the gas pedal, but car doesn't register it. After about 8 seconds, my car will register my foot being on the gas pedal. It goes from about 1 mph to 12-17 mph in 2 seconds. When it does, the gas pedal is not pressed 1/2 day down, 3/4 way down or all the way down to the floor. The gas pedal is pressed very gently. I learned from the first time in the intersection, not to press the gas pedal down all the way due to the aggressive acceleration of the car at an unknown time. The date of the intersection occurrence I did not record due to me thinking it was a one off situation. After the second time I started documenting each time this happened. Temperatures have varied from when this happens, it does not happen when it is a certain temperature out. I have driven my car consistently and does not happen when leaving my car sit for long periods of time. I have had regular maintenance on my car. Date of events this has happened 01/08 01/16 01/17 01/29 01/31 This is very concerning to me as I am afraid my car will hit an object or a human without my control. This car was bought new from the dealership and is less than 3 years old. I have reported this problem to the local dealership and have an appt in February.
Mfg Campaign: 11569326
Recall Date: Feb 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased my vehicle new on 12/31/21. The vehicle currently has 19,200 miles. The coolant light went on so I took it to the VW dealership as it was due for an oil change and tire rotation soon. The dealer indicated that the head gasket is leaking internally. The parts are on back order and there is no eta. From what I have researched regarding other 2022 VW Taos owners experiences with head gasket issues, it could be 30-90 days before I get my vehicle back (which the dealership has indicated is true). There appears to be a host of other issues that people are having with their 2022 VW Taos including rear brakes wearing way too fast and other engine issues. I have no concerns with how the dealership is managing this issue, however, based on my research, I am surprised a recall has not yet been issued. I am concerned about the lifetime health of my vehicle and the issues I may to deal with after the warranty ends, if the engine is already requiring major repairs after only 2 years and less than 20,000 miles.
Corrective Action:
I purchased my vehicle new on 12/31/21. The vehicle currently has 19,200 miles. The coolant light went on so I took it to the VW dealership as it was due for an oil change and tire rotation soon. The dealer indicated that the head gasket is leaking internally. The parts are on back order and there is no eta. From what I have researched regarding other 2022 VW Taos owners experiences with head gasket issues, it could be 30-90 days before I get my vehicle back (which the dealership has indicated is true). There appears to be a host of other issues that people are having with their 2022 VW Taos including rear brakes wearing way too fast and other engine issues. I have no concerns with how the dealership is managing this issue, however, based on my research, I am surprised a recall has not yet been issued. I am concerned about the lifetime health of my vehicle and the issues I may to deal with after the warranty ends, if the engine is already requiring major repairs after only 2 years and less than 20,000 miles.
Additional Notes:
I purchased my vehicle new on 12/31/21. The vehicle currently has 19,200 miles. The coolant light went on so I took it to the VW dealership as it was due for an oil change and tire rotation soon. The dealer indicated that the head gasket is leaking internally. The parts are on back order and there is no eta. From what I have researched regarding other 2022 VW Taos owners experiences with head gasket issues, it could be 30-90 days before I get my vehicle back (which the dealership has indicated is true). There appears to be a host of other issues that people are having with their 2022 VW Taos including rear brakes wearing way too fast and other engine issues. I have no concerns with how the dealership is managing this issue, however, based on my research, I am surprised a recall has not yet been issued. I am concerned about the lifetime health of my vehicle and the issues I may to deal with after the warranty ends, if the engine is already requiring major repairs after only 2 years and less than 20,000 miles.
Mfg Campaign: 11567431
Recall Date: Jan 24, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased my vehicle new on 12/31/21. The vehicle currently has 19,200 miles. The coolant light went on so I took it to the VW dealership as it was due for an oil change and tire rotation soon. The dealer indicated that the head gasket is leaking internally. The parts are on back order and there is no eta. From what I have researched regarding other 2022 VW Taos owners experiences with head gasket issues, it could be 30-90 days before I get my vehicle back (which the dealership has indicated is true). There appears to be a host of other issues that people are having with their 2022 VW Taos including rear brakes wearing way too fast and other engine issues. I have no concerns with how the dealership is managing this issue, however, based on my research, I am surprised a recall has not yet been issued. I am concerned about the lifetime health of my vehicle and the issues I may to deal with after the warranty ends, if the engine is already requiring major repairs after only 2 years and less than 20,000 miles.
Corrective Action:
I purchased my vehicle new on 12/31/21. The vehicle currently has 19,200 miles. The coolant light went on so I took it to the VW dealership as it was due for an oil change and tire rotation soon. The dealer indicated that the head gasket is leaking internally. The parts are on back order and there is no eta. From what I have researched regarding other 2022 VW Taos owners experiences with head gasket issues, it could be 30-90 days before I get my vehicle back (which the dealership has indicated is true). There appears to be a host of other issues that people are having with their 2022 VW Taos including rear brakes wearing way too fast and other engine issues. I have no concerns with how the dealership is managing this issue, however, based on my research, I am surprised a recall has not yet been issued. I am concerned about the lifetime health of my vehicle and the issues I may to deal with after the warranty ends, if the engine is already requiring major repairs after only 2 years and less than 20,000 miles.
Additional Notes:
I purchased my vehicle new on 12/31/21. The vehicle currently has 19,200 miles. The coolant light went on so I took it to the VW dealership as it was due for an oil change and tire rotation soon. The dealer indicated that the head gasket is leaking internally. The parts are on back order and there is no eta. From what I have researched regarding other 2022 VW Taos owners experiences with head gasket issues, it could be 30-90 days before I get my vehicle back (which the dealership has indicated is true). There appears to be a host of other issues that people are having with their 2022 VW Taos including rear brakes wearing way too fast and other engine issues. I have no concerns with how the dealership is managing this issue, however, based on my research, I am surprised a recall has not yet been issued. I am concerned about the lifetime health of my vehicle and the issues I may to deal with after the warranty ends, if the engine is already requiring major repairs after only 2 years and less than 20,000 miles.
Mfg Campaign: 11567431
Recall Date: Jan 24, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Fuel System: The car hesitates when you push the gas, and then will suddenly go with a jolt. That is unsafe as you are turning on to road and when you push the gas-you do not move for a few seconds which could cause an accident. There are no warning lights regarding this, however, lots of the same exact complaints for this model on the internet. Engine: The coolant goes low, and the dealership says it needs a new head gasket replaced, however, was told to continue to drive the car until the part comes in which is on back order for months. Electrical: Lights come on telling me that my tire is low, when tire is not low. My oil light came on saying to reduce the oil level. Dealership just turned the light off and called it good. I worry that something is wrong, but the car does not give accurate safe information. The carplay system has to be restarted all the time due to connecting issues, and map not working. Additionally, the car had to have rear breaks replaced at only 27,000k miles.
Corrective Action:
Fuel System: The car hesitates when you push the gas, and then will suddenly go with a jolt. That is unsafe as you are turning on to road and when you push the gas-you do not move for a few seconds which could cause an accident. There are no warning lights regarding this, however, lots of the same exact complaints for this model on the internet. Engine: The coolant goes low, and the dealership says it needs a new head gasket replaced, however, was told to continue to drive the car until the part comes in which is on back order for months. Electrical: Lights come on telling me that my tire is low, when tire is not low. My oil light came on saying to reduce the oil level. Dealership just turned the light off and called it good. I worry that something is wrong, but the car does not give accurate safe information. The carplay system has to be restarted all the time due to connecting issues, and map not working. Additionally, the car had to have rear breaks replaced at only 27,000k miles.
Additional Notes:
Fuel System: The car hesitates when you push the gas, and then will suddenly go with a jolt. That is unsafe as you are turning on to road and when you push the gas-you do not move for a few seconds which could cause an accident. There are no warning lights regarding this, however, lots of the same exact complaints for this model on the internet. Engine: The coolant goes low, and the dealership says it needs a new head gasket replaced, however, was told to continue to drive the car until the part comes in which is on back order for months. Electrical: Lights come on telling me that my tire is low, when tire is not low. My oil light came on saying to reduce the oil level. Dealership just turned the light off and called it good. I worry that something is wrong, but the car does not give accurate safe information. The carplay system has to be restarted all the time due to connecting issues, and map not working. Additionally, the car had to have rear breaks replaced at only 27,000k miles.
Mfg Campaign: 11566843
Recall Date: Jan 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel System: The car hesitates when you push the gas, and then will suddenly go with a jolt. That is unsafe as you are turning on to road and when you push the gas-you do not move for a few seconds which could cause an accident. There are no warning lights regarding this, however, lots of the same exact complaints for this model on the internet. Engine: The coolant goes low, and the dealership says it needs a new head gasket replaced, however, was told to continue to drive the car until the part comes in which is on back order for months. Electrical: Lights come on telling me that my tire is low, when tire is not low. My oil light came on saying to reduce the oil level. Dealership just turned the light off and called it good. I worry that something is wrong, but the car does not give accurate safe information. The carplay system has to be restarted all the time due to connecting issues, and map not working. Additionally, the car had to have rear breaks replaced at only 27,000k miles.
Corrective Action:
Fuel System: The car hesitates when you push the gas, and then will suddenly go with a jolt. That is unsafe as you are turning on to road and when you push the gas-you do not move for a few seconds which could cause an accident. There are no warning lights regarding this, however, lots of the same exact complaints for this model on the internet. Engine: The coolant goes low, and the dealership says it needs a new head gasket replaced, however, was told to continue to drive the car until the part comes in which is on back order for months. Electrical: Lights come on telling me that my tire is low, when tire is not low. My oil light came on saying to reduce the oil level. Dealership just turned the light off and called it good. I worry that something is wrong, but the car does not give accurate safe information. The carplay system has to be restarted all the time due to connecting issues, and map not working. Additionally, the car had to have rear breaks replaced at only 27,000k miles.
Additional Notes:
Fuel System: The car hesitates when you push the gas, and then will suddenly go with a jolt. That is unsafe as you are turning on to road and when you push the gas-you do not move for a few seconds which could cause an accident. There are no warning lights regarding this, however, lots of the same exact complaints for this model on the internet. Engine: The coolant goes low, and the dealership says it needs a new head gasket replaced, however, was told to continue to drive the car until the part comes in which is on back order for months. Electrical: Lights come on telling me that my tire is low, when tire is not low. My oil light came on saying to reduce the oil level. Dealership just turned the light off and called it good. I worry that something is wrong, but the car does not give accurate safe information. The carplay system has to be restarted all the time due to connecting issues, and map not working. Additionally, the car had to have rear breaks replaced at only 27,000k miles.
Mfg Campaign: 11566843
Recall Date: Jan 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Fuel System: The car hesitates when you push the gas, and then will suddenly go with a jolt. That is unsafe as you are turning on to road and when you push the gas-you do not move for a few seconds which could cause an accident. There are no warning lights regarding this, however, lots of the same exact complaints for this model on the internet. Engine: The coolant goes low, and the dealership says it needs a new head gasket replaced, however, was told to continue to drive the car until the part comes in which is on back order for months. Electrical: Lights come on telling me that my tire is low, when tire is not low. My oil light came on saying to reduce the oil level. Dealership just turned the light off and called it good. I worry that something is wrong, but the car does not give accurate safe information. The carplay system has to be restarted all the time due to connecting issues, and map not working. Additionally, the car had to have rear breaks replaced at only 27,000k miles.
Corrective Action:
Fuel System: The car hesitates when you push the gas, and then will suddenly go with a jolt. That is unsafe as you are turning on to road and when you push the gas-you do not move for a few seconds which could cause an accident. There are no warning lights regarding this, however, lots of the same exact complaints for this model on the internet. Engine: The coolant goes low, and the dealership says it needs a new head gasket replaced, however, was told to continue to drive the car until the part comes in which is on back order for months. Electrical: Lights come on telling me that my tire is low, when tire is not low. My oil light came on saying to reduce the oil level. Dealership just turned the light off and called it good. I worry that something is wrong, but the car does not give accurate safe information. The carplay system has to be restarted all the time due to connecting issues, and map not working. Additionally, the car had to have rear breaks replaced at only 27,000k miles.
Additional Notes:
Fuel System: The car hesitates when you push the gas, and then will suddenly go with a jolt. That is unsafe as you are turning on to road and when you push the gas-you do not move for a few seconds which could cause an accident. There are no warning lights regarding this, however, lots of the same exact complaints for this model on the internet. Engine: The coolant goes low, and the dealership says it needs a new head gasket replaced, however, was told to continue to drive the car until the part comes in which is on back order for months. Electrical: Lights come on telling me that my tire is low, when tire is not low. My oil light came on saying to reduce the oil level. Dealership just turned the light off and called it good. I worry that something is wrong, but the car does not give accurate safe information. The carplay system has to be restarted all the time due to connecting issues, and map not working. Additionally, the car had to have rear breaks replaced at only 27,000k miles.
Mfg Campaign: 11566843
Recall Date: Jan 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Complete radio/gps randomly shuts off. GPS is always saying these VW are in different locations than they are.
Corrective Action:
Complete radio/gps randomly shuts off. GPS is always saying these VW are in different locations than they are.
Additional Notes:
Complete radio/gps randomly shuts off. GPS is always saying these VW are in different locations than they are.
Mfg Campaign: 11566386
Recall Date: Jan 18, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Complete radio/gps randomly shuts off. GPS is always saying these VW are in different locations than they are.
Corrective Action:
Complete radio/gps randomly shuts off. GPS is always saying these VW are in different locations than they are.
Additional Notes:
Complete radio/gps randomly shuts off. GPS is always saying these VW are in different locations than they are.
Mfg Campaign: 11566386
Recall Date: Jan 18, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear brakes wear out prematurely, car has only 12500 miles
Corrective Action:
Rear brakes wear out prematurely, car has only 12500 miles
Additional Notes:
Rear brakes wear out prematurely, car has only 12500 miles
Mfg Campaign: 11565741
Recall Date: Jan 16, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I took our 2022 VW Taos in for 15,000 mile service. The service advisor said the rear brakes were at 3mm and need to be replaced along with rotors. The brakes shouldn't be this low for the mileage on the car. Apparently, there was a time frame to repair the brakes in 2022 when we made the purchase and VW didn't inform us of the brake issue at the time. VW service says it'll cost over $900 to replace pads and rotors.
Corrective Action:
I took our 2022 VW Taos in for 15,000 mile service. The service advisor said the rear brakes were at 3mm and need to be replaced along with rotors. The brakes shouldn't be this low for the mileage on the car. Apparently, there was a time frame to repair the brakes in 2022 when we made the purchase and VW didn't inform us of the brake issue at the time. VW service says it'll cost over $900 to replace pads and rotors.
Additional Notes:
I took our 2022 VW Taos in for 15,000 mile service. The service advisor said the rear brakes were at 3mm and need to be replaced along with rotors. The brakes shouldn't be this low for the mileage on the car. Apparently, there was a time frame to repair the brakes in 2022 when we made the purchase and VW didn't inform us of the brake issue at the time. VW service says it'll cost over $900 to replace pads and rotors.
Mfg Campaign: 11563521
Recall Date: Jan 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I built this car brand new at the end of 2021, received in February 2022. At 20,000 miles, my car was already noted to have rear brakes that were substandard and significantly more worn than is normal for wear and tear on a brand new vehicle. At this time, I was not informed of the problem, and it was led to continue until I went in for standard 30k maintenance. When I went in for the 30k maintenance, i was told my rear brakes would already need to be replaced. There is no brand new car that should need brakes replaced at 30k. Volkswagen has extended their warranty on the brakes to 24k, but since my car was out of that mileage range, it is not covered by the warranty. The brake warranty should be extended to 40k miles - as even with hard use, you still shouldn't need your brakes replaced until at least 50k.
Corrective Action:
I built this car brand new at the end of 2021, received in February 2022. At 20,000 miles, my car was already noted to have rear brakes that were substandard and significantly more worn than is normal for wear and tear on a brand new vehicle. At this time, I was not informed of the problem, and it was led to continue until I went in for standard 30k maintenance. When I went in for the 30k maintenance, i was told my rear brakes would already need to be replaced. There is no brand new car that should need brakes replaced at 30k. Volkswagen has extended their warranty on the brakes to 24k, but since my car was out of that mileage range, it is not covered by the warranty. The brake warranty should be extended to 40k miles - as even with hard use, you still shouldn't need your brakes replaced until at least 50k.
Additional Notes:
I built this car brand new at the end of 2021, received in February 2022. At 20,000 miles, my car was already noted to have rear brakes that were substandard and significantly more worn than is normal for wear and tear on a brand new vehicle. At this time, I was not informed of the problem, and it was led to continue until I went in for standard 30k maintenance. When I went in for the 30k maintenance, i was told my rear brakes would already need to be replaced. There is no brand new car that should need brakes replaced at 30k. Volkswagen has extended their warranty on the brakes to 24k, but since my car was out of that mileage range, it is not covered by the warranty. The brake warranty should be extended to 40k miles - as even with hard use, you still shouldn't need your brakes replaced until at least 50k.
Mfg Campaign: 11563003
Recall Date: Jan 2, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.
Corrective Action:
My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.
Additional Notes:
My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.
Mfg Campaign: 11562666
Recall Date: Dec 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.
Corrective Action:
My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.
Additional Notes:
My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.
Mfg Campaign: 11562666
Recall Date: Dec 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.
Corrective Action:
My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.
Additional Notes:
My 2022 Volkswagen Taos 4 motion around 29,000 miles November 8, 2023 overheat warning light on, call toll to dealership results of head gasket problem part wait time at least 2 months but dealership offers free loaner car, but unfortunately dealership called me on December 29th the part not available until April that I have to return my loaner car that Volkswagen not available and I have drive my own car until part come, any I purchased 5 additional bumper to bumper warranty not even qualify any free loaner car for Volkswagen bad design.
Mfg Campaign: 11562666
Recall Date: Dec 29, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car suddenly shuts off even while in motion. When this happens I have to brake, put the car in Parking, press the off button, press it again to turn the car on, put the car on Drive, and the I can keep going. This is extremely dangerous, and have almost been hit several times. I don’t feel safe driving my car anymore. I brought my car to the VW dealer and they said there is nothing wrong with the car.
Corrective Action:
My car suddenly shuts off even while in motion. When this happens I have to brake, put the car in Parking, press the off button, press it again to turn the car on, put the car on Drive, and the I can keep going. This is extremely dangerous, and have almost been hit several times. I don’t feel safe driving my car anymore. I brought my car to the VW dealer and they said there is nothing wrong with the car.
Additional Notes:
My car suddenly shuts off even while in motion. When this happens I have to brake, put the car in Parking, press the off button, press it again to turn the car on, put the car on Drive, and the I can keep going. This is extremely dangerous, and have almost been hit several times. I don’t feel safe driving my car anymore. I brought my car to the VW dealer and they said there is nothing wrong with the car.
Mfg Campaign: 11561756
Recall Date: Dec 25, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The contact stated that while the vehicle was at a complete stop, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was persistent and almost caused several crashes. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The contact stated that while the vehicle was at a complete stop, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was persistent and almost caused several crashes. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The contact stated that while the vehicle was at a complete stop, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was persistent and almost caused several crashes. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.
Mfg Campaign: 11561459
Recall Date: Dec 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The contact stated that while the vehicle was at a complete stop, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was persistent and almost caused several crashes. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The contact stated that while the vehicle was at a complete stop, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was persistent and almost caused several crashes. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The contact stated that while the vehicle was at a complete stop, the accelerator pedal was depressed; however, the vehicle stalled and jerked. The contact stated that the failure was persistent and almost caused several crashes. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.
Mfg Campaign: 11561459
Recall Date: Dec 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2022 taos using coolant. Originally believed to be head gasket could as well be burning. At this time we are not sure a head gasket will make a difference. Dealership stated to keep coolant with to keep from over heating. 61,XXX miles in the vehicle. Did discuss pressure issues with the dealer about a year ago but they could not find the issue
Corrective Action:
2022 taos using coolant. Originally believed to be head gasket could as well be burning. At this time we are not sure a head gasket will make a difference. Dealership stated to keep coolant with to keep from over heating. 61,XXX miles in the vehicle. Did discuss pressure issues with the dealer about a year ago but they could not find the issue
Additional Notes:
2022 taos using coolant. Originally believed to be head gasket could as well be burning. At this time we are not sure a head gasket will make a difference. Dealership stated to keep coolant with to keep from over heating. 61,XXX miles in the vehicle. Did discuss pressure issues with the dealer about a year ago but they could not find the issue
Mfg Campaign: 11560455
Recall Date: Dec 16, 2023
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