Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles. The fuel delivery pump may break, which could cause a sudden engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DV
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iL
Recall Date: Sep 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L8
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles. The underhood fuel supply quick-connector may detach from the fuel supply line causing a fuel leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DB
Recall Date: Aug 20, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24HH
Recall Date: Aug 6, 2021
Consumer Complaints
398 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Volkswagen has a leaking head gasket and has been at the dealer for 3 months and Volkswagen and dealer do not have information on when part for the vehicle will arrive so the car is safe to drive
Corrective Action:
Volkswagen has a leaking head gasket and has been at the dealer for 3 months and Volkswagen and dealer do not have information on when part for the vehicle will arrive so the car is safe to drive
Additional Notes:
Volkswagen has a leaking head gasket and has been at the dealer for 3 months and Volkswagen and dealer do not have information on when part for the vehicle will arrive so the car is safe to drive
Mfg Campaign: 11560200
Recall Date: Dec 14, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Head gasket is leaking engine coolant. Engine coolant light stays on.
Corrective Action:
Head gasket is leaking engine coolant. Engine coolant light stays on.
Additional Notes:
Head gasket is leaking engine coolant. Engine coolant light stays on.
Mfg Campaign: 11559640
Recall Date: Dec 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Head gasket is leaking engine coolant. Engine coolant light stays on.
Corrective Action:
Head gasket is leaking engine coolant. Engine coolant light stays on.
Additional Notes:
Head gasket is leaking engine coolant. Engine coolant light stays on.
Mfg Campaign: 11559640
Recall Date: Dec 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Corrective Action:
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Additional Notes:
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Mfg Campaign: 11558297
Recall Date: Dec 4, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Corrective Action:
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Additional Notes:
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Mfg Campaign: 11558297
Recall Date: Dec 4, 2023
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Corrective Action:
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Additional Notes:
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
Mfg Campaign: 11558297
Recall Date: Dec 4, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car stalls and cannot propel itself forward. Two dealerships have unsuccessfully attempted to replace and fix the fuel injection pump, sensors and harnesses. The car has been to Palmetto 57 Volkswagen (Miami, FL) and Jim Ellis Volkswagen (Kennesaw, GA) dealer service centers 5 times since the car was purchased on October 7, 2023. Today is December 1, 2023. I've been told three times that the engineers at the VW National Headquarters have been informed of the problem and are working on fix. The car is still at the Palmetto 57 service center and cannot be driven due to lack of a repair solution.
Corrective Action:
The car stalls and cannot propel itself forward. Two dealerships have unsuccessfully attempted to replace and fix the fuel injection pump, sensors and harnesses. The car has been to Palmetto 57 Volkswagen (Miami, FL) and Jim Ellis Volkswagen (Kennesaw, GA) dealer service centers 5 times since the car was purchased on October 7, 2023. Today is December 1, 2023. I've been told three times that the engineers at the VW National Headquarters have been informed of the problem and are working on fix. The car is still at the Palmetto 57 service center and cannot be driven due to lack of a repair solution.
Additional Notes:
The car stalls and cannot propel itself forward. Two dealerships have unsuccessfully attempted to replace and fix the fuel injection pump, sensors and harnesses. The car has been to Palmetto 57 Volkswagen (Miami, FL) and Jim Ellis Volkswagen (Kennesaw, GA) dealer service centers 5 times since the car was purchased on October 7, 2023. Today is December 1, 2023. I've been told three times that the engineers at the VW National Headquarters have been informed of the problem and are working on fix. The car is still at the Palmetto 57 service center and cannot be driven due to lack of a repair solution.
Mfg Campaign: 11557940
Recall Date: Dec 1, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Warning light for coolant appeared around 11K mile mark, took it in to dealership where service department said there were no leaks and added coolant. After several months, warning light appeared again, only this time I bought coolant from dealership and topped it off myself. They said it's normal for this to happen. 3 months later, the warning light is back on and a different dealership is now saying the head gasket needs to be replaced.
Corrective Action:
Warning light for coolant appeared around 11K mile mark, took it in to dealership where service department said there were no leaks and added coolant. After several months, warning light appeared again, only this time I bought coolant from dealership and topped it off myself. They said it's normal for this to happen. 3 months later, the warning light is back on and a different dealership is now saying the head gasket needs to be replaced.
Additional Notes:
Warning light for coolant appeared around 11K mile mark, took it in to dealership where service department said there were no leaks and added coolant. After several months, warning light appeared again, only this time I bought coolant from dealership and topped it off myself. They said it's normal for this to happen. 3 months later, the warning light is back on and a different dealership is now saying the head gasket needs to be replaced.
Mfg Campaign: 11557089
Recall Date: Nov 27, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
On two occasions our Taos, when put in drive rolled backwards on a slight grade when the brake was released. The dealership says they cannot replicate the problem and suggests waiting 1.5 to 3 seconds after shifting to drive before releasing the brake. I don't think this is standard procedure, at least in any car I've ever driven and I've never heard of such a procedure in any car. In addition, the airbag light on the dash is currently on. The dealership diagnosed the problem as a damaged wire under the passenger seat. I inspected the wire and found a light gauge wire extending from the floorboard to the bottom of the passender seat, which is damaged, for reasons unknown, however is glaringly unprotected and vulnerable.
Corrective Action:
On two occasions our Taos, when put in drive rolled backwards on a slight grade when the brake was released. The dealership says they cannot replicate the problem and suggests waiting 1.5 to 3 seconds after shifting to drive before releasing the brake. I don't think this is standard procedure, at least in any car I've ever driven and I've never heard of such a procedure in any car. In addition, the airbag light on the dash is currently on. The dealership diagnosed the problem as a damaged wire under the passenger seat. I inspected the wire and found a light gauge wire extending from the floorboard to the bottom of the passender seat, which is damaged, for reasons unknown, however is glaringly unprotected and vulnerable.
Additional Notes:
On two occasions our Taos, when put in drive rolled backwards on a slight grade when the brake was released. The dealership says they cannot replicate the problem and suggests waiting 1.5 to 3 seconds after shifting to drive before releasing the brake. I don't think this is standard procedure, at least in any car I've ever driven and I've never heard of such a procedure in any car. In addition, the airbag light on the dash is currently on. The dealership diagnosed the problem as a damaged wire under the passenger seat. I inspected the wire and found a light gauge wire extending from the floorboard to the bottom of the passender seat, which is damaged, for reasons unknown, however is glaringly unprotected and vulnerable.
Mfg Campaign: 11556461
Recall Date: Nov 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On two occasions our Taos, when put in drive rolled backwards on a slight grade when the brake was released. The dealership says they cannot replicate the problem and suggests waiting 1.5 to 3 seconds after shifting to drive before releasing the brake. I don't think this is standard procedure, at least in any car I've ever driven and I've never heard of such a procedure in any car. In addition, the airbag light on the dash is currently on. The dealership diagnosed the problem as a damaged wire under the passenger seat. I inspected the wire and found a light gauge wire extending from the floorboard to the bottom of the passender seat, which is damaged, for reasons unknown, however is glaringly unprotected and vulnerable.
Corrective Action:
On two occasions our Taos, when put in drive rolled backwards on a slight grade when the brake was released. The dealership says they cannot replicate the problem and suggests waiting 1.5 to 3 seconds after shifting to drive before releasing the brake. I don't think this is standard procedure, at least in any car I've ever driven and I've never heard of such a procedure in any car. In addition, the airbag light on the dash is currently on. The dealership diagnosed the problem as a damaged wire under the passenger seat. I inspected the wire and found a light gauge wire extending from the floorboard to the bottom of the passender seat, which is damaged, for reasons unknown, however is glaringly unprotected and vulnerable.
Additional Notes:
On two occasions our Taos, when put in drive rolled backwards on a slight grade when the brake was released. The dealership says they cannot replicate the problem and suggests waiting 1.5 to 3 seconds after shifting to drive before releasing the brake. I don't think this is standard procedure, at least in any car I've ever driven and I've never heard of such a procedure in any car. In addition, the airbag light on the dash is currently on. The dealership diagnosed the problem as a damaged wire under the passenger seat. I inspected the wire and found a light gauge wire extending from the floorboard to the bottom of the passender seat, which is damaged, for reasons unknown, however is glaringly unprotected and vulnerable.
Mfg Campaign: 11556461
Recall Date: Nov 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle not stopping properly. Vehicle is rolling further due to Rear Brake Pads deteriorating prematurely. Rear Brake Pads deteriorating under 20,000 miles after replacement of the original brakes that deteriorated under 20,000 miles. Volkswagen issued an extended warranty for the initial brake defect. Volkswagen has not fixed the braking issue.
Corrective Action:
Vehicle not stopping properly. Vehicle is rolling further due to Rear Brake Pads deteriorating prematurely. Rear Brake Pads deteriorating under 20,000 miles after replacement of the original brakes that deteriorated under 20,000 miles. Volkswagen issued an extended warranty for the initial brake defect. Volkswagen has not fixed the braking issue.
Additional Notes:
Vehicle not stopping properly. Vehicle is rolling further due to Rear Brake Pads deteriorating prematurely. Rear Brake Pads deteriorating under 20,000 miles after replacement of the original brakes that deteriorated under 20,000 miles. Volkswagen issued an extended warranty for the initial brake defect. Volkswagen has not fixed the braking issue.
Mfg Campaign: 11556026
Recall Date: Nov 20, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a serious acceleration problem. When trying to enter into traffic either turning left or right or going straight from stopped position, there is serious lag/hesitation to the vehicle accelerating. After pressing the throttle for a couple of seconds with very little movement, it will then jerk and squeal the tires. There have been many times when we have come close to being hit by this problem while pulling into traffic. I have had this vehicle back to the dealer twice. The first time they said there was no issue. The second time, I talked to the service manager (a personal friend) and he admitted there was an issue with acceleration. However, Volkswagen had no solution. No one else has looked at this vehicle. No warning lamps or lights. I have another appointment with my dealer for the latest recall and will address this with them again. Please, please, please discuss this with Volkswagen and get them to fix this issue. Other than the lag/hesitation in acceleration, I very much like this vehicle.
Corrective Action:
There is a serious acceleration problem. When trying to enter into traffic either turning left or right or going straight from stopped position, there is serious lag/hesitation to the vehicle accelerating. After pressing the throttle for a couple of seconds with very little movement, it will then jerk and squeal the tires. There have been many times when we have come close to being hit by this problem while pulling into traffic. I have had this vehicle back to the dealer twice. The first time they said there was no issue. The second time, I talked to the service manager (a personal friend) and he admitted there was an issue with acceleration. However, Volkswagen had no solution. No one else has looked at this vehicle. No warning lamps or lights. I have another appointment with my dealer for the latest recall and will address this with them again. Please, please, please discuss this with Volkswagen and get them to fix this issue. Other than the lag/hesitation in acceleration, I very much like this vehicle.
Additional Notes:
There is a serious acceleration problem. When trying to enter into traffic either turning left or right or going straight from stopped position, there is serious lag/hesitation to the vehicle accelerating. After pressing the throttle for a couple of seconds with very little movement, it will then jerk and squeal the tires. There have been many times when we have come close to being hit by this problem while pulling into traffic. I have had this vehicle back to the dealer twice. The first time they said there was no issue. The second time, I talked to the service manager (a personal friend) and he admitted there was an issue with acceleration. However, Volkswagen had no solution. No one else has looked at this vehicle. No warning lamps or lights. I have another appointment with my dealer for the latest recall and will address this with them again. Please, please, please discuss this with Volkswagen and get them to fix this issue. Other than the lag/hesitation in acceleration, I very much like this vehicle.
Mfg Campaign: 11555897
Recall Date: Nov 19, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2022 vw Taos had leaking coolant, notified by coolant warning light. Coolant replaced 3 times, but always low within a few weeks. Took to dealer and Taos diagnosed with a blown head gasket. Told car was unsafe to drive and dealer confirmed the problem. Have been waiting on the parts to fix for over 3 weeks. Also told the entire engine must be rebuilt to fix. Very concerning.
Corrective Action:
2022 vw Taos had leaking coolant, notified by coolant warning light. Coolant replaced 3 times, but always low within a few weeks. Took to dealer and Taos diagnosed with a blown head gasket. Told car was unsafe to drive and dealer confirmed the problem. Have been waiting on the parts to fix for over 3 weeks. Also told the entire engine must be rebuilt to fix. Very concerning.
Additional Notes:
2022 vw Taos had leaking coolant, notified by coolant warning light. Coolant replaced 3 times, but always low within a few weeks. Took to dealer and Taos diagnosed with a blown head gasket. Told car was unsafe to drive and dealer confirmed the problem. Have been waiting on the parts to fix for over 3 weeks. Also told the entire engine must be rebuilt to fix. Very concerning.
Mfg Campaign: 11555509
Recall Date: Nov 16, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2022 vw Taos had leaking coolant, notified by coolant warning light. Coolant replaced 3 times, but always low within a few weeks. Took to dealer and Taos diagnosed with a blown head gasket. Told car was unsafe to drive and dealer confirmed the problem. Have been waiting on the parts to fix for over 3 weeks. Also told the entire engine must be rebuilt to fix. Very concerning.
Corrective Action:
2022 vw Taos had leaking coolant, notified by coolant warning light. Coolant replaced 3 times, but always low within a few weeks. Took to dealer and Taos diagnosed with a blown head gasket. Told car was unsafe to drive and dealer confirmed the problem. Have been waiting on the parts to fix for over 3 weeks. Also told the entire engine must be rebuilt to fix. Very concerning.
Additional Notes:
2022 vw Taos had leaking coolant, notified by coolant warning light. Coolant replaced 3 times, but always low within a few weeks. Took to dealer and Taos diagnosed with a blown head gasket. Told car was unsafe to drive and dealer confirmed the problem. Have been waiting on the parts to fix for over 3 weeks. Also told the entire engine must be rebuilt to fix. Very concerning.
Mfg Campaign: 11555509
Recall Date: Nov 16, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I came to a stop at a red light and the engine turned over to preserve energy, once the light turned green and I attempted to gas, the car would not move. I turned off and on repeatedly to try to get the car to go but with no success, I was causing traffic for at least 5 minutes while I had no clue what else to do but wait until it wanted to turn over. Also on two separate occasions my screen would glitch and turn off, stopping my music, and terminating GPS. Both times I was able to record for my records.
Corrective Action:
I came to a stop at a red light and the engine turned over to preserve energy, once the light turned green and I attempted to gas, the car would not move. I turned off and on repeatedly to try to get the car to go but with no success, I was causing traffic for at least 5 minutes while I had no clue what else to do but wait until it wanted to turn over. Also on two separate occasions my screen would glitch and turn off, stopping my music, and terminating GPS. Both times I was able to record for my records.
Additional Notes:
I came to a stop at a red light and the engine turned over to preserve energy, once the light turned green and I attempted to gas, the car would not move. I turned off and on repeatedly to try to get the car to go but with no success, I was causing traffic for at least 5 minutes while I had no clue what else to do but wait until it wanted to turn over. Also on two separate occasions my screen would glitch and turn off, stopping my music, and terminating GPS. Both times I was able to record for my records.
Mfg Campaign: 11552782
Recall Date: Oct 31, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I came to a stop at a red light and the engine turned over to preserve energy, once the light turned green and I attempted to gas, the car would not move. I turned off and on repeatedly to try to get the car to go but with no success, I was causing traffic for at least 5 minutes while I had no clue what else to do but wait until it wanted to turn over. Also on two separate occasions my screen would glitch and turn off, stopping my music, and terminating GPS. Both times I was able to record for my records.
Corrective Action:
I came to a stop at a red light and the engine turned over to preserve energy, once the light turned green and I attempted to gas, the car would not move. I turned off and on repeatedly to try to get the car to go but with no success, I was causing traffic for at least 5 minutes while I had no clue what else to do but wait until it wanted to turn over. Also on two separate occasions my screen would glitch and turn off, stopping my music, and terminating GPS. Both times I was able to record for my records.
Additional Notes:
I came to a stop at a red light and the engine turned over to preserve energy, once the light turned green and I attempted to gas, the car would not move. I turned off and on repeatedly to try to get the car to go but with no success, I was causing traffic for at least 5 minutes while I had no clue what else to do but wait until it wanted to turn over. Also on two separate occasions my screen would glitch and turn off, stopping my music, and terminating GPS. Both times I was able to record for my records.
Mfg Campaign: 11552782
Recall Date: Oct 31, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving out of the driveway, the brakes made an abnormal sound. Additionally, the instrument panel became inoperable. The coolant warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty gasket. The vehicle was repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was 3,000. The VIN was not available.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving out of the driveway, the brakes made an abnormal sound. Additionally, the instrument panel became inoperable. The coolant warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty gasket. The vehicle was repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was 3,000. The VIN was not available.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving out of the driveway, the brakes made an abnormal sound. Additionally, the instrument panel became inoperable. The coolant warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty gasket. The vehicle was repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was 3,000. The VIN was not available.
Mfg Campaign: 11551641
Recall Date: Oct 24, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving out of the driveway, the brakes made an abnormal sound. Additionally, the instrument panel became inoperable. The coolant warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty gasket. The vehicle was repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was 3,000. The VIN was not available.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving out of the driveway, the brakes made an abnormal sound. Additionally, the instrument panel became inoperable. The coolant warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty gasket. The vehicle was repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was 3,000. The VIN was not available.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving out of the driveway, the brakes made an abnormal sound. Additionally, the instrument panel became inoperable. The coolant warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty gasket. The vehicle was repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was 3,000. The VIN was not available.
Mfg Campaign: 11551641
Recall Date: Oct 24, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The vehicle was restarted. The vehicle was taken to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The vehicle was restarted. The vehicle was taken to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The vehicle was restarted. The vehicle was taken to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.
Mfg Campaign: 11551318
Recall Date: Oct 23, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Head gasket failure which leads to coolant leak. Engine failure possible. After doing some research I found that the 2022 VW Taos' all have this in common around 13,000 miles. My vehicle will be going to the shop tomorrow morning but through my research I found that people are waiting weeks for head gasket replacements because they're on backorder due to the volume of replacements. Check engine light came on maybe 3 weeks before coolant lights as well as a lag in drive pick up.
Corrective Action:
Head gasket failure which leads to coolant leak. Engine failure possible. After doing some research I found that the 2022 VW Taos' all have this in common around 13,000 miles. My vehicle will be going to the shop tomorrow morning but through my research I found that people are waiting weeks for head gasket replacements because they're on backorder due to the volume of replacements. Check engine light came on maybe 3 weeks before coolant lights as well as a lag in drive pick up.
Additional Notes:
Head gasket failure which leads to coolant leak. Engine failure possible. After doing some research I found that the 2022 VW Taos' all have this in common around 13,000 miles. My vehicle will be going to the shop tomorrow morning but through my research I found that people are waiting weeks for head gasket replacements because they're on backorder due to the volume of replacements. Check engine light came on maybe 3 weeks before coolant lights as well as a lag in drive pick up.
Mfg Campaign: 11550573
Recall Date: Oct 18, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury