Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles. The fuel delivery pump may break, which could cause a sudden engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DV
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iL
Recall Date: Sep 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L8
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles. The underhood fuel supply quick-connector may detach from the fuel supply line causing a fuel leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DB
Recall Date: Aug 20, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24HH
Recall Date: Aug 6, 2021
Consumer Complaints
398 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL TANK SENOSOR HAS MALFUNCTIONED WITHIN 2 YEAR OF OWNING VEHICHLE. DEALER SAYS THE WHOLE FUEL TANK NEEDS TO BE CHANGED
Corrective Action:
FUEL TANK SENOSOR HAS MALFUNCTIONED WITHIN 2 YEAR OF OWNING VEHICHLE. DEALER SAYS THE WHOLE FUEL TANK NEEDS TO BE CHANGED
Additional Notes:
FUEL TANK SENOSOR HAS MALFUNCTIONED WITHIN 2 YEAR OF OWNING VEHICHLE. DEALER SAYS THE WHOLE FUEL TANK NEEDS TO BE CHANGED
Mfg Campaign: 11622521
Recall Date: Oct 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.
Corrective Action:
The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.
Additional Notes:
The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.
Mfg Campaign: 11620288
Recall Date: Oct 17, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.
Corrective Action:
The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.
Additional Notes:
The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.
Mfg Campaign: 11620288
Recall Date: Oct 17, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.
Corrective Action:
The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.
Additional Notes:
The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.
Mfg Campaign: 11620288
Recall Date: Oct 17, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I recently started experiencing a delay in acceleration after my car has stopped at a light or stop sign. The car doesn’t immediately accelerate when the gas pedal is used but then it catches and takes off lunging forward very quickly. The has caused many close calls especially with left hand turns. I have almost been hit multiple times due to the car not going and oncoming traffic continuing. I have also almost rear ended other drivers due to the surge of acceleration when the car finally takes off. I took my car to the dealer for an oil change and brought this to their attention. They told me it was a known issue, particularly with the Volkswagen Taos. They said they had several vehicles come in for inspection citing the same problem. So I assumed they would have a solution since it is a known issue, but I was told there was nothing they could do to fix it. They told me this was why my check engine light was on when I brought my vehicle in, they tested for errors, found none, turned the light off, and sent me on my way with my vehicle still experiencing this “turbo lag”. I goggled the issue and there is a lot of information online and reports of the same experience but no solutions. Does someone need to die before car manufacturers are held accountable to fixing this? It is documented with the dealership that I had concerns about this and I will be taking legal action should an accident occur because of this issue because this isn’t right. They literally told me, “I would hate to charge you money for us to do work on your car knowing we cannot fix it.” And of course the issue didn’t show up until my car hit a certain number of miles. I bought the car brand new in 2021 and have maintained the required servicing.
Corrective Action:
I recently started experiencing a delay in acceleration after my car has stopped at a light or stop sign. The car doesn’t immediately accelerate when the gas pedal is used but then it catches and takes off lunging forward very quickly. The has caused many close calls especially with left hand turns. I have almost been hit multiple times due to the car not going and oncoming traffic continuing. I have also almost rear ended other drivers due to the surge of acceleration when the car finally takes off. I took my car to the dealer for an oil change and brought this to their attention. They told me it was a known issue, particularly with the Volkswagen Taos. They said they had several vehicles come in for inspection citing the same problem. So I assumed they would have a solution since it is a known issue, but I was told there was nothing they could do to fix it. They told me this was why my check engine light was on when I brought my vehicle in, they tested for errors, found none, turned the light off, and sent me on my way with my vehicle still experiencing this “turbo lag”. I goggled the issue and there is a lot of information online and reports of the same experience but no solutions. Does someone need to die before car manufacturers are held accountable to fixing this? It is documented with the dealership that I had concerns about this and I will be taking legal action should an accident occur because of this issue because this isn’t right. They literally told me, “I would hate to charge you money for us to do work on your car knowing we cannot fix it.” And of course the issue didn’t show up until my car hit a certain number of miles. I bought the car brand new in 2021 and have maintained the required servicing.
Additional Notes:
I recently started experiencing a delay in acceleration after my car has stopped at a light or stop sign. The car doesn’t immediately accelerate when the gas pedal is used but then it catches and takes off lunging forward very quickly. The has caused many close calls especially with left hand turns. I have almost been hit multiple times due to the car not going and oncoming traffic continuing. I have also almost rear ended other drivers due to the surge of acceleration when the car finally takes off. I took my car to the dealer for an oil change and brought this to their attention. They told me it was a known issue, particularly with the Volkswagen Taos. They said they had several vehicles come in for inspection citing the same problem. So I assumed they would have a solution since it is a known issue, but I was told there was nothing they could do to fix it. They told me this was why my check engine light was on when I brought my vehicle in, they tested for errors, found none, turned the light off, and sent me on my way with my vehicle still experiencing this “turbo lag”. I goggled the issue and there is a lot of information online and reports of the same experience but no solutions. Does someone need to die before car manufacturers are held accountable to fixing this? It is documented with the dealership that I had concerns about this and I will be taking legal action should an accident occur because of this issue because this isn’t right. They literally told me, “I would hate to charge you money for us to do work on your car knowing we cannot fix it.” And of course the issue didn’t show up until my car hit a certain number of miles. I bought the car brand new in 2021 and have maintained the required servicing.
Mfg Campaign: 11617020
Recall Date: Sep 28, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I recently started experiencing a delay in acceleration after my car has stopped at a light or stop sign. The car doesn’t immediately accelerate when the gas pedal is used but then it catches and takes off lunging forward very quickly. The has caused many close calls especially with left hand turns. I have almost been hit multiple times due to the car not going and oncoming traffic continuing. I have also almost rear ended other drivers due to the surge of acceleration when the car finally takes off. I took my car to the dealer for an oil change and brought this to their attention. They told me it was a known issue, particularly with the Volkswagen Taos. They said they had several vehicles come in for inspection citing the same problem. So I assumed they would have a solution since it is a known issue, but I was told there was nothing they could do to fix it. They told me this was why my check engine light was on when I brought my vehicle in, they tested for errors, found none, turned the light off, and sent me on my way with my vehicle still experiencing this “turbo lag”. I goggled the issue and there is a lot of information online and reports of the same experience but no solutions. Does someone need to die before car manufacturers are held accountable to fixing this? It is documented with the dealership that I had concerns about this and I will be taking legal action should an accident occur because of this issue because this isn’t right. They literally told me, “I would hate to charge you money for us to do work on your car knowing we cannot fix it.” And of course the issue didn’t show up until my car hit a certain number of miles. I bought the car brand new in 2021 and have maintained the required servicing.
Corrective Action:
I recently started experiencing a delay in acceleration after my car has stopped at a light or stop sign. The car doesn’t immediately accelerate when the gas pedal is used but then it catches and takes off lunging forward very quickly. The has caused many close calls especially with left hand turns. I have almost been hit multiple times due to the car not going and oncoming traffic continuing. I have also almost rear ended other drivers due to the surge of acceleration when the car finally takes off. I took my car to the dealer for an oil change and brought this to their attention. They told me it was a known issue, particularly with the Volkswagen Taos. They said they had several vehicles come in for inspection citing the same problem. So I assumed they would have a solution since it is a known issue, but I was told there was nothing they could do to fix it. They told me this was why my check engine light was on when I brought my vehicle in, they tested for errors, found none, turned the light off, and sent me on my way with my vehicle still experiencing this “turbo lag”. I goggled the issue and there is a lot of information online and reports of the same experience but no solutions. Does someone need to die before car manufacturers are held accountable to fixing this? It is documented with the dealership that I had concerns about this and I will be taking legal action should an accident occur because of this issue because this isn’t right. They literally told me, “I would hate to charge you money for us to do work on your car knowing we cannot fix it.” And of course the issue didn’t show up until my car hit a certain number of miles. I bought the car brand new in 2021 and have maintained the required servicing.
Additional Notes:
I recently started experiencing a delay in acceleration after my car has stopped at a light or stop sign. The car doesn’t immediately accelerate when the gas pedal is used but then it catches and takes off lunging forward very quickly. The has caused many close calls especially with left hand turns. I have almost been hit multiple times due to the car not going and oncoming traffic continuing. I have also almost rear ended other drivers due to the surge of acceleration when the car finally takes off. I took my car to the dealer for an oil change and brought this to their attention. They told me it was a known issue, particularly with the Volkswagen Taos. They said they had several vehicles come in for inspection citing the same problem. So I assumed they would have a solution since it is a known issue, but I was told there was nothing they could do to fix it. They told me this was why my check engine light was on when I brought my vehicle in, they tested for errors, found none, turned the light off, and sent me on my way with my vehicle still experiencing this “turbo lag”. I goggled the issue and there is a lot of information online and reports of the same experience but no solutions. Does someone need to die before car manufacturers are held accountable to fixing this? It is documented with the dealership that I had concerns about this and I will be taking legal action should an accident occur because of this issue because this isn’t right. They literally told me, “I would hate to charge you money for us to do work on your car knowing we cannot fix it.” And of course the issue didn’t show up until my car hit a certain number of miles. I bought the car brand new in 2021 and have maintained the required servicing.
Mfg Campaign: 11617020
Recall Date: Sep 28, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear brakes had premature brake pad wear and needed to be replaced at 11k miles and 14 months of vehicle ownership (Dec 2023) - warranty extension was granted due to low miles and length of owners. Once again rear brakes have premature pad wear and need to be replaced at 19k miles and 2 years of ownership. This has cost has been denied by both the dealership and VW. Premature rear brake pad wear (replacing pads every 7-9k miles) is a defect, not an anomoly.
Corrective Action:
Rear brakes had premature brake pad wear and needed to be replaced at 11k miles and 14 months of vehicle ownership (Dec 2023) - warranty extension was granted due to low miles and length of owners. Once again rear brakes have premature pad wear and need to be replaced at 19k miles and 2 years of ownership. This has cost has been denied by both the dealership and VW. Premature rear brake pad wear (replacing pads every 7-9k miles) is a defect, not an anomoly.
Additional Notes:
Rear brakes had premature brake pad wear and needed to be replaced at 11k miles and 14 months of vehicle ownership (Dec 2023) - warranty extension was granted due to low miles and length of owners. Once again rear brakes have premature pad wear and need to be replaced at 19k miles and 2 years of ownership. This has cost has been denied by both the dealership and VW. Premature rear brake pad wear (replacing pads every 7-9k miles) is a defect, not an anomoly.
Mfg Campaign: 11615630
Recall Date: Sep 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving 60 MPH, the infotainment system screen display inadvertently turned black. The vehicle was taken to the dealer where it was determined that the infotainment system screen needed to be replaced. The dealer replaced the part; however, the rearview camera became inoperable after the repair. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that a software update was being developed to correct the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving 60 MPH, the infotainment system screen display inadvertently turned black. The vehicle was taken to the dealer where it was determined that the infotainment system screen needed to be replaced. The dealer replaced the part; however, the rearview camera became inoperable after the repair. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that a software update was being developed to correct the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated while driving 60 MPH, the infotainment system screen display inadvertently turned black. The vehicle was taken to the dealer where it was determined that the infotainment system screen needed to be replaced. The dealer replaced the part; however, the rearview camera became inoperable after the repair. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that a software update was being developed to correct the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11614442
Recall Date: Sep 13, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Always running low on coolant Must have head gasket issues, dealer been saying no issues but been having to top off coolant
Corrective Action:
Always running low on coolant Must have head gasket issues, dealer been saying no issues but been having to top off coolant
Additional Notes:
Always running low on coolant Must have head gasket issues, dealer been saying no issues but been having to top off coolant
Mfg Campaign: 11612952
Recall Date: Sep 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving uphill on the highway at 80 mph with cruise control on. I then turned the cruise control off. Vehicle lost complete engine power and could no longer accelerate. All the warning lights came on, vehicle displayed “max rpm 4000x” with little speed left on vehicle I was able to move to the shoulder of highway and park. The vehicle displayed EPC light and “Please start engine manually” after several minutes I restarted vehicle it did start but it was delayed. I resumed my commute and after getting off the highway I came to a complete stop at the stop sign and when I accelerated the vehicle felt like the brakes got slammed on and it jerked, while a vehicle was following close behind me. Extreme safety hazard
Corrective Action:
Driving uphill on the highway at 80 mph with cruise control on. I then turned the cruise control off. Vehicle lost complete engine power and could no longer accelerate. All the warning lights came on, vehicle displayed “max rpm 4000x” with little speed left on vehicle I was able to move to the shoulder of highway and park. The vehicle displayed EPC light and “Please start engine manually” after several minutes I restarted vehicle it did start but it was delayed. I resumed my commute and after getting off the highway I came to a complete stop at the stop sign and when I accelerated the vehicle felt like the brakes got slammed on and it jerked, while a vehicle was following close behind me. Extreme safety hazard
Additional Notes:
Driving uphill on the highway at 80 mph with cruise control on. I then turned the cruise control off. Vehicle lost complete engine power and could no longer accelerate. All the warning lights came on, vehicle displayed “max rpm 4000x” with little speed left on vehicle I was able to move to the shoulder of highway and park. The vehicle displayed EPC light and “Please start engine manually” after several minutes I restarted vehicle it did start but it was delayed. I resumed my commute and after getting off the highway I came to a complete stop at the stop sign and when I accelerated the vehicle felt like the brakes got slammed on and it jerked, while a vehicle was following close behind me. Extreme safety hazard
Mfg Campaign: 11612944
Recall Date: Sep 5, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased this vehicle new in Jan 2022. I have had multiple issues with sensors needing to be replaced, auto start/stop not working properly, coolant light flashing on and off intermittently Feb 2023 recall - owner manual insert April 2023 recall - software update Oct 2023 check engine light coming on - needed N80 valve Dec 2023 auto start not working - dealer states no fault codes Dec 28, 2023 auto start still not working, pushed for more thorough evaluation - found a P019600 fault (engine oil temp sensor), they had a tech service bulletin for ECM software 2024 - intermittent and sporadic issues with different warning lights July/Aug 2024 coolant light coming on again after cold start after sitting all night -dealer says nothing wrong Aug 2024 - I requested service dept to check head gasket - they did and found it to be leaking. was told part would take 2-3 days to arrive and have about a 3 day repair time. It's been 2 weeks. I have not heard from dealer until parents reached out to the dealership. Parts for head gasket replacement are on backorder with no known ETA (9-2-24)
Corrective Action:
I purchased this vehicle new in Jan 2022. I have had multiple issues with sensors needing to be replaced, auto start/stop not working properly, coolant light flashing on and off intermittently Feb 2023 recall - owner manual insert April 2023 recall - software update Oct 2023 check engine light coming on - needed N80 valve Dec 2023 auto start not working - dealer states no fault codes Dec 28, 2023 auto start still not working, pushed for more thorough evaluation - found a P019600 fault (engine oil temp sensor), they had a tech service bulletin for ECM software 2024 - intermittent and sporadic issues with different warning lights July/Aug 2024 coolant light coming on again after cold start after sitting all night -dealer says nothing wrong Aug 2024 - I requested service dept to check head gasket - they did and found it to be leaking. was told part would take 2-3 days to arrive and have about a 3 day repair time. It's been 2 weeks. I have not heard from dealer until parents reached out to the dealership. Parts for head gasket replacement are on backorder with no known ETA (9-2-24)
Additional Notes:
I purchased this vehicle new in Jan 2022. I have had multiple issues with sensors needing to be replaced, auto start/stop not working properly, coolant light flashing on and off intermittently Feb 2023 recall - owner manual insert April 2023 recall - software update Oct 2023 check engine light coming on - needed N80 valve Dec 2023 auto start not working - dealer states no fault codes Dec 28, 2023 auto start still not working, pushed for more thorough evaluation - found a P019600 fault (engine oil temp sensor), they had a tech service bulletin for ECM software 2024 - intermittent and sporadic issues with different warning lights July/Aug 2024 coolant light coming on again after cold start after sitting all night -dealer says nothing wrong Aug 2024 - I requested service dept to check head gasket - they did and found it to be leaking. was told part would take 2-3 days to arrive and have about a 3 day repair time. It's been 2 weeks. I have not heard from dealer until parents reached out to the dealership. Parts for head gasket replacement are on backorder with no known ETA (9-2-24)
Mfg Campaign: 11612284
Recall Date: Sep 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I purchased this vehicle new in Jan 2022. I have had multiple issues with sensors needing to be replaced, auto start/stop not working properly, coolant light flashing on and off intermittently Feb 2023 recall - owner manual insert April 2023 recall - software update Oct 2023 check engine light coming on - needed N80 valve Dec 2023 auto start not working - dealer states no fault codes Dec 28, 2023 auto start still not working, pushed for more thorough evaluation - found a P019600 fault (engine oil temp sensor), they had a tech service bulletin for ECM software 2024 - intermittent and sporadic issues with different warning lights July/Aug 2024 coolant light coming on again after cold start after sitting all night -dealer says nothing wrong Aug 2024 - I requested service dept to check head gasket - they did and found it to be leaking. was told part would take 2-3 days to arrive and have about a 3 day repair time. It's been 2 weeks. I have not heard from dealer until parents reached out to the dealership. Parts for head gasket replacement are on backorder with no known ETA (9-2-24)
Corrective Action:
I purchased this vehicle new in Jan 2022. I have had multiple issues with sensors needing to be replaced, auto start/stop not working properly, coolant light flashing on and off intermittently Feb 2023 recall - owner manual insert April 2023 recall - software update Oct 2023 check engine light coming on - needed N80 valve Dec 2023 auto start not working - dealer states no fault codes Dec 28, 2023 auto start still not working, pushed for more thorough evaluation - found a P019600 fault (engine oil temp sensor), they had a tech service bulletin for ECM software 2024 - intermittent and sporadic issues with different warning lights July/Aug 2024 coolant light coming on again after cold start after sitting all night -dealer says nothing wrong Aug 2024 - I requested service dept to check head gasket - they did and found it to be leaking. was told part would take 2-3 days to arrive and have about a 3 day repair time. It's been 2 weeks. I have not heard from dealer until parents reached out to the dealership. Parts for head gasket replacement are on backorder with no known ETA (9-2-24)
Additional Notes:
I purchased this vehicle new in Jan 2022. I have had multiple issues with sensors needing to be replaced, auto start/stop not working properly, coolant light flashing on and off intermittently Feb 2023 recall - owner manual insert April 2023 recall - software update Oct 2023 check engine light coming on - needed N80 valve Dec 2023 auto start not working - dealer states no fault codes Dec 28, 2023 auto start still not working, pushed for more thorough evaluation - found a P019600 fault (engine oil temp sensor), they had a tech service bulletin for ECM software 2024 - intermittent and sporadic issues with different warning lights July/Aug 2024 coolant light coming on again after cold start after sitting all night -dealer says nothing wrong Aug 2024 - I requested service dept to check head gasket - they did and found it to be leaking. was told part would take 2-3 days to arrive and have about a 3 day repair time. It's been 2 weeks. I have not heard from dealer until parents reached out to the dealership. Parts for head gasket replacement are on backorder with no known ETA (9-2-24)
Mfg Campaign: 11612284
Recall Date: Sep 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I went for my 30K mile warranty check. As I was as driving to the appointment the red engine light came on. It was the engine coolant. There is an issue with the head gasket on this model. I asked for it to be checked. The Service department said there is no leak and they replenished the coolant. I have read about this with many other VW Taos owners. I was also told I need new brakes. The brakes were replaced 16,000 miles ago. The brakes are substandard. This is the second time I've needed brakes on my car. I only have 29K miles on the car.
Corrective Action:
I went for my 30K mile warranty check. As I was as driving to the appointment the red engine light came on. It was the engine coolant. There is an issue with the head gasket on this model. I asked for it to be checked. The Service department said there is no leak and they replenished the coolant. I have read about this with many other VW Taos owners. I was also told I need new brakes. The brakes were replaced 16,000 miles ago. The brakes are substandard. This is the second time I've needed brakes on my car. I only have 29K miles on the car.
Additional Notes:
I went for my 30K mile warranty check. As I was as driving to the appointment the red engine light came on. It was the engine coolant. There is an issue with the head gasket on this model. I asked for it to be checked. The Service department said there is no leak and they replenished the coolant. I have read about this with many other VW Taos owners. I was also told I need new brakes. The brakes were replaced 16,000 miles ago. The brakes are substandard. This is the second time I've needed brakes on my car. I only have 29K miles on the car.
Mfg Campaign: 11611518
Recall Date: Aug 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I went for my 30K mile warranty check. As I was as driving to the appointment the red engine light came on. It was the engine coolant. There is an issue with the head gasket on this model. I asked for it to be checked. The Service department said there is no leak and they replenished the coolant. I have read about this with many other VW Taos owners. I was also told I need new brakes. The brakes were replaced 16,000 miles ago. The brakes are substandard. This is the second time I've needed brakes on my car. I only have 29K miles on the car.
Corrective Action:
I went for my 30K mile warranty check. As I was as driving to the appointment the red engine light came on. It was the engine coolant. There is an issue with the head gasket on this model. I asked for it to be checked. The Service department said there is no leak and they replenished the coolant. I have read about this with many other VW Taos owners. I was also told I need new brakes. The brakes were replaced 16,000 miles ago. The brakes are substandard. This is the second time I've needed brakes on my car. I only have 29K miles on the car.
Additional Notes:
I went for my 30K mile warranty check. As I was as driving to the appointment the red engine light came on. It was the engine coolant. There is an issue with the head gasket on this model. I asked for it to be checked. The Service department said there is no leak and they replenished the coolant. I have read about this with many other VW Taos owners. I was also told I need new brakes. The brakes were replaced 16,000 miles ago. The brakes are substandard. This is the second time I've needed brakes on my car. I only have 29K miles on the car.
Mfg Campaign: 11611518
Recall Date: Aug 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2022 VW Taos 18k miles leaking coolant - coolant light is coming on 1x per month with minimal driving and mild conditions. I have had it diagnosed 3x at the dealership and they find “no leaks” and their directive is keep an eye on the reservoir. VW forums are full of similar stories where the head gasket needs to be replaced.
Corrective Action:
2022 VW Taos 18k miles leaking coolant - coolant light is coming on 1x per month with minimal driving and mild conditions. I have had it diagnosed 3x at the dealership and they find “no leaks” and their directive is keep an eye on the reservoir. VW forums are full of similar stories where the head gasket needs to be replaced.
Additional Notes:
2022 VW Taos 18k miles leaking coolant - coolant light is coming on 1x per month with minimal driving and mild conditions. I have had it diagnosed 3x at the dealership and they find “no leaks” and their directive is keep an eye on the reservoir. VW forums are full of similar stories where the head gasket needs to be replaced.
Mfg Campaign: 11610407
Recall Date: Aug 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My Hose attachment for the fuel that leads into the engine was leaking and it could have started on fire, VW Schumacher failed to catch this, a local mechanic found this problem, my check engine light keeps coming on as well.
Corrective Action:
My Hose attachment for the fuel that leads into the engine was leaking and it could have started on fire, VW Schumacher failed to catch this, a local mechanic found this problem, my check engine light keeps coming on as well.
Additional Notes:
My Hose attachment for the fuel that leads into the engine was leaking and it could have started on fire, VW Schumacher failed to catch this, a local mechanic found this problem, my check engine light keeps coming on as well.
Mfg Campaign: 11609763
Recall Date: Aug 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty
Corrective Action:
I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty
Additional Notes:
I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty
Mfg Campaign: 11609086
Recall Date: Aug 16, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty
Corrective Action:
I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty
Additional Notes:
I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty
Mfg Campaign: 11609086
Recall Date: Aug 16, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty
Corrective Action:
I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty
Additional Notes:
I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty
Mfg Campaign: 11609086
Recall Date: Aug 16, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Periodically, when trying to accelerate, the car stutters as if it's not getting any fuel and the check engine light will flash on briefly, then go off, and keep flashing on when pressing the gas pedal. It will continue to do this until you stop, turn the car off, open then close the door, let it set for about a minute, start the car again, and you HAVE to turn off the Automatic start/stop. Once you do that, and continue to keep turning off the auto start/stop every time you start the car for a few days to a week, it will resolve the issue for about a few months (or shorter if you drive frequently to where the auto start/stop is activated more frequently). -Engine? -Fuel Injection? -Automatic Start/Stop The car stuttered and acted like it was going to shut off while driving down the road. This could have caused an accident or even caused irreplaceable engine damage. It has not been reproduced or confirmed by a dealer or service center because it is random and once you shut the car off and the auto start/stop, it resolves the issue for a short time. I have called the dealer and I have called VW company to report the issue, but they both just refer me back to the other. No, the vehicle has not been inspected. No symptoms or warning lamps. The check engine light only comes on after the car stutters and struggles to accelerate for a few seconds, then it will flash on and off depending of if I am pressing the gas pedal.
Corrective Action:
Periodically, when trying to accelerate, the car stutters as if it's not getting any fuel and the check engine light will flash on briefly, then go off, and keep flashing on when pressing the gas pedal. It will continue to do this until you stop, turn the car off, open then close the door, let it set for about a minute, start the car again, and you HAVE to turn off the Automatic start/stop. Once you do that, and continue to keep turning off the auto start/stop every time you start the car for a few days to a week, it will resolve the issue for about a few months (or shorter if you drive frequently to where the auto start/stop is activated more frequently). -Engine? -Fuel Injection? -Automatic Start/Stop The car stuttered and acted like it was going to shut off while driving down the road. This could have caused an accident or even caused irreplaceable engine damage. It has not been reproduced or confirmed by a dealer or service center because it is random and once you shut the car off and the auto start/stop, it resolves the issue for a short time. I have called the dealer and I have called VW company to report the issue, but they both just refer me back to the other. No, the vehicle has not been inspected. No symptoms or warning lamps. The check engine light only comes on after the car stutters and struggles to accelerate for a few seconds, then it will flash on and off depending of if I am pressing the gas pedal.
Additional Notes:
Periodically, when trying to accelerate, the car stutters as if it's not getting any fuel and the check engine light will flash on briefly, then go off, and keep flashing on when pressing the gas pedal. It will continue to do this until you stop, turn the car off, open then close the door, let it set for about a minute, start the car again, and you HAVE to turn off the Automatic start/stop. Once you do that, and continue to keep turning off the auto start/stop every time you start the car for a few days to a week, it will resolve the issue for about a few months (or shorter if you drive frequently to where the auto start/stop is activated more frequently). -Engine? -Fuel Injection? -Automatic Start/Stop The car stuttered and acted like it was going to shut off while driving down the road. This could have caused an accident or even caused irreplaceable engine damage. It has not been reproduced or confirmed by a dealer or service center because it is random and once you shut the car off and the auto start/stop, it resolves the issue for a short time. I have called the dealer and I have called VW company to report the issue, but they both just refer me back to the other. No, the vehicle has not been inspected. No symptoms or warning lamps. The check engine light only comes on after the car stutters and struggles to accelerate for a few seconds, then it will flash on and off depending of if I am pressing the gas pedal.
Mfg Campaign: 11607641
Recall Date: Aug 9, 2024
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Valencia, CA • 36 yrs
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