Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles. The fuel delivery pump may break, which could cause a sudden engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DV
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 TAOS vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iL
Recall Date: Sep 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan, Taos, and 2021 Tiguan long wheel base (LWB) vehicles. A second notice will be sent once remedy parts become available. The left or right rear suspension knuckles may corrode, crack, and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L8
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles. The underhood fuel supply quick-connector may detach from the fuel supply line causing a fuel leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DB
Recall Date: Aug 20, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Taos vehicles equipped with all-wheel drive. The engine control unit (ECU) software may cause a stall when coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24HH
Recall Date: Aug 6, 2021
Consumer Complaints
398 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Periodically, when trying to accelerate, the car stutters as if it's not getting any fuel and the check engine light will flash on briefly, then go off, and keep flashing on when pressing the gas pedal. It will continue to do this until you stop, turn the car off, open then close the door, let it set for about a minute, start the car again, and you HAVE to turn off the Automatic start/stop. Once you do that, and continue to keep turning off the auto start/stop every time you start the car for a few days to a week, it will resolve the issue for about a few months (or shorter if you drive frequently to where the auto start/stop is activated more frequently). -Engine? -Fuel Injection? -Automatic Start/Stop The car stuttered and acted like it was going to shut off while driving down the road. This could have caused an accident or even caused irreplaceable engine damage. It has not been reproduced or confirmed by a dealer or service center because it is random and once you shut the car off and the auto start/stop, it resolves the issue for a short time. I have called the dealer and I have called VW company to report the issue, but they both just refer me back to the other. No, the vehicle has not been inspected. No symptoms or warning lamps. The check engine light only comes on after the car stutters and struggles to accelerate for a few seconds, then it will flash on and off depending of if I am pressing the gas pedal.
Corrective Action:
Periodically, when trying to accelerate, the car stutters as if it's not getting any fuel and the check engine light will flash on briefly, then go off, and keep flashing on when pressing the gas pedal. It will continue to do this until you stop, turn the car off, open then close the door, let it set for about a minute, start the car again, and you HAVE to turn off the Automatic start/stop. Once you do that, and continue to keep turning off the auto start/stop every time you start the car for a few days to a week, it will resolve the issue for about a few months (or shorter if you drive frequently to where the auto start/stop is activated more frequently). -Engine? -Fuel Injection? -Automatic Start/Stop The car stuttered and acted like it was going to shut off while driving down the road. This could have caused an accident or even caused irreplaceable engine damage. It has not been reproduced or confirmed by a dealer or service center because it is random and once you shut the car off and the auto start/stop, it resolves the issue for a short time. I have called the dealer and I have called VW company to report the issue, but they both just refer me back to the other. No, the vehicle has not been inspected. No symptoms or warning lamps. The check engine light only comes on after the car stutters and struggles to accelerate for a few seconds, then it will flash on and off depending of if I am pressing the gas pedal.
Additional Notes:
Periodically, when trying to accelerate, the car stutters as if it's not getting any fuel and the check engine light will flash on briefly, then go off, and keep flashing on when pressing the gas pedal. It will continue to do this until you stop, turn the car off, open then close the door, let it set for about a minute, start the car again, and you HAVE to turn off the Automatic start/stop. Once you do that, and continue to keep turning off the auto start/stop every time you start the car for a few days to a week, it will resolve the issue for about a few months (or shorter if you drive frequently to where the auto start/stop is activated more frequently). -Engine? -Fuel Injection? -Automatic Start/Stop The car stuttered and acted like it was going to shut off while driving down the road. This could have caused an accident or even caused irreplaceable engine damage. It has not been reproduced or confirmed by a dealer or service center because it is random and once you shut the car off and the auto start/stop, it resolves the issue for a short time. I have called the dealer and I have called VW company to report the issue, but they both just refer me back to the other. No, the vehicle has not been inspected. No symptoms or warning lamps. The check engine light only comes on after the car stutters and struggles to accelerate for a few seconds, then it will flash on and off depending of if I am pressing the gas pedal.
Mfg Campaign: 11607641
Recall Date: Aug 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Good afternoon, I own a 2022 VW Taos since April of 2022, I took my car for service to the dealership for 10k and 20k. When my vehicle had approximately 14,000 miles I do not know if the technicians actually checked my rear breaks. One more thing I got a letter from VW company saying that the VW Taos had issues with premature worn out rear brakes, the warranty was extended for a period of time of 2 years or 24,000 miles. Recently close to 2 weeks ago my Taos started making really bad noises coming from my rear breaks, made and appointment for today 10:00 am 8/6/2024 at Emich VW in Denver Co. When 30k service was performed and rear breaks were checked the VW gave me the surprise that I needed new rear breaks replacement of pads and rotors, I informed them about the service bulletin of the issues with the rear breaks but they stated that because the deadline was on April/2024 it was not covered under warranty. This is very frustrating because VW should extend the warranty on something that they know is defective from the factory and they already knew the issues that they had with the rear breaks, now dealership gave a quote of over 900 dlls to get it fix, my safety was at risk including my family's because VW knew about this but they gave a deadline of 2 years knowing that the breaks will fail around 24,000 miles or after the 2 years, something is wrong with the break system and I know because I used to be a mechanic. It has been just over 4 months since the deadline on April and I would like to make VW responsible for this issues and fix my car for free under warranty.
Corrective Action:
Good afternoon, I own a 2022 VW Taos since April of 2022, I took my car for service to the dealership for 10k and 20k. When my vehicle had approximately 14,000 miles I do not know if the technicians actually checked my rear breaks. One more thing I got a letter from VW company saying that the VW Taos had issues with premature worn out rear brakes, the warranty was extended for a period of time of 2 years or 24,000 miles. Recently close to 2 weeks ago my Taos started making really bad noises coming from my rear breaks, made and appointment for today 10:00 am 8/6/2024 at Emich VW in Denver Co. When 30k service was performed and rear breaks were checked the VW gave me the surprise that I needed new rear breaks replacement of pads and rotors, I informed them about the service bulletin of the issues with the rear breaks but they stated that because the deadline was on April/2024 it was not covered under warranty. This is very frustrating because VW should extend the warranty on something that they know is defective from the factory and they already knew the issues that they had with the rear breaks, now dealership gave a quote of over 900 dlls to get it fix, my safety was at risk including my family's because VW knew about this but they gave a deadline of 2 years knowing that the breaks will fail around 24,000 miles or after the 2 years, something is wrong with the break system and I know because I used to be a mechanic. It has been just over 4 months since the deadline on April and I would like to make VW responsible for this issues and fix my car for free under warranty.
Additional Notes:
Good afternoon, I own a 2022 VW Taos since April of 2022, I took my car for service to the dealership for 10k and 20k. When my vehicle had approximately 14,000 miles I do not know if the technicians actually checked my rear breaks. One more thing I got a letter from VW company saying that the VW Taos had issues with premature worn out rear brakes, the warranty was extended for a period of time of 2 years or 24,000 miles. Recently close to 2 weeks ago my Taos started making really bad noises coming from my rear breaks, made and appointment for today 10:00 am 8/6/2024 at Emich VW in Denver Co. When 30k service was performed and rear breaks were checked the VW gave me the surprise that I needed new rear breaks replacement of pads and rotors, I informed them about the service bulletin of the issues with the rear breaks but they stated that because the deadline was on April/2024 it was not covered under warranty. This is very frustrating because VW should extend the warranty on something that they know is defective from the factory and they already knew the issues that they had with the rear breaks, now dealership gave a quote of over 900 dlls to get it fix, my safety was at risk including my family's because VW knew about this but they gave a deadline of 2 years knowing that the breaks will fail around 24,000 miles or after the 2 years, something is wrong with the break system and I know because I used to be a mechanic. It has been just over 4 months since the deadline on April and I would like to make VW responsible for this issues and fix my car for free under warranty.
Mfg Campaign: 11606889
Recall Date: Aug 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
First, I purchased my 2022 VW Taos (VIN [XXX] ) brand new from Rudolph VW in El Paso, Texas on [XXX]. For the most part, the vehicle has maintained its integrity until it was brought to my attention that the rear brakes needed replacement at 7, 230 miles. The brake replacement occurred April of 2023 and replaced by a warranty extension that was offered by VW and at no cost to me. As you can see, not too many miles are on the vehicle from date of purchase to the time the brakes were replaced in April of 2023. Based on my conversation with the dealership, VW is very aware of this problem based on the mere fact that the quality of the brake pad is not up to par. On June of 2024, I took my car in for a wheel alignment and was told once again the rear brakes were in need of replacement at a cost to me of $600. I was really confused and concerned how this can be since I don’t have a lot of miles on the vehicle YoY. After discussing this issue with the Certified VW Mechanic at the dealership, other Taos owners have experienced the same problem with the rear brake's wearing out too soon! I also got a second opinion from a reputable mechanic in my area, and was told the rear brakes shouldn’t be wearing out that quickly. While there, after additional inspection of the rear brakes, the mechanic made me aware the left rear caliper is damaged and requires replacement. At this point, I am seeking help to begin an investigation which I hope will create a recall. I thank you for your attention to this matter. If you require documentation, please let me know. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
First, I purchased my 2022 VW Taos (VIN [XXX] ) brand new from Rudolph VW in El Paso, Texas on [XXX]. For the most part, the vehicle has maintained its integrity until it was brought to my attention that the rear brakes needed replacement at 7, 230 miles. The brake replacement occurred April of 2023 and replaced by a warranty extension that was offered by VW and at no cost to me. As you can see, not too many miles are on the vehicle from date of purchase to the time the brakes were replaced in April of 2023. Based on my conversation with the dealership, VW is very aware of this problem based on the mere fact that the quality of the brake pad is not up to par. On June of 2024, I took my car in for a wheel alignment and was told once again the rear brakes were in need of replacement at a cost to me of $600. I was really confused and concerned how this can be since I don’t have a lot of miles on the vehicle YoY. After discussing this issue with the Certified VW Mechanic at the dealership, other Taos owners have experienced the same problem with the rear brake's wearing out too soon! I also got a second opinion from a reputable mechanic in my area, and was told the rear brakes shouldn’t be wearing out that quickly. While there, after additional inspection of the rear brakes, the mechanic made me aware the left rear caliper is damaged and requires replacement. At this point, I am seeking help to begin an investigation which I hope will create a recall. I thank you for your attention to this matter. If you require documentation, please let me know. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
First, I purchased my 2022 VW Taos (VIN [XXX] ) brand new from Rudolph VW in El Paso, Texas on [XXX]. For the most part, the vehicle has maintained its integrity until it was brought to my attention that the rear brakes needed replacement at 7, 230 miles. The brake replacement occurred April of 2023 and replaced by a warranty extension that was offered by VW and at no cost to me. As you can see, not too many miles are on the vehicle from date of purchase to the time the brakes were replaced in April of 2023. Based on my conversation with the dealership, VW is very aware of this problem based on the mere fact that the quality of the brake pad is not up to par. On June of 2024, I took my car in for a wheel alignment and was told once again the rear brakes were in need of replacement at a cost to me of $600. I was really confused and concerned how this can be since I don’t have a lot of miles on the vehicle YoY. After discussing this issue with the Certified VW Mechanic at the dealership, other Taos owners have experienced the same problem with the rear brake's wearing out too soon! I also got a second opinion from a reputable mechanic in my area, and was told the rear brakes shouldn’t be wearing out that quickly. While there, after additional inspection of the rear brakes, the mechanic made me aware the left rear caliper is damaged and requires replacement. At this point, I am seeking help to begin an investigation which I hope will create a recall. I thank you for your attention to this matter. If you require documentation, please let me know. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11604954
Recall Date: Jul 28, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchase a 2022 VW Taos in February of 2022. Right after I purchase I got a coolant warning light. Took it to dealer and they added coolant. This stated happening a couple of time with the same fix by dealer. In March of 2023 they tested the cooling system and found nothing wrong and said the reason the car was loosing coolant was because the cap was not installed correctly and the coolant evaporated. The car still continues to loose coolant. Took the car back a few more times again the same fix, add coolant. Last week the check engine light came on and took the car to dealer. Now they tell me the car needs a new head cover gasket and since I have 58,000 miles it is no longer under warranty. I have taken the car to the dealership numerous times for the coolant being low and nothing was ever done to fix it. Now I am stuck paying $5200 for repairs that should have been done when the car was under warranty but an incompetent dealership never figured out what was wrong with it.
Corrective Action:
I purchase a 2022 VW Taos in February of 2022. Right after I purchase I got a coolant warning light. Took it to dealer and they added coolant. This stated happening a couple of time with the same fix by dealer. In March of 2023 they tested the cooling system and found nothing wrong and said the reason the car was loosing coolant was because the cap was not installed correctly and the coolant evaporated. The car still continues to loose coolant. Took the car back a few more times again the same fix, add coolant. Last week the check engine light came on and took the car to dealer. Now they tell me the car needs a new head cover gasket and since I have 58,000 miles it is no longer under warranty. I have taken the car to the dealership numerous times for the coolant being low and nothing was ever done to fix it. Now I am stuck paying $5200 for repairs that should have been done when the car was under warranty but an incompetent dealership never figured out what was wrong with it.
Additional Notes:
I purchase a 2022 VW Taos in February of 2022. Right after I purchase I got a coolant warning light. Took it to dealer and they added coolant. This stated happening a couple of time with the same fix by dealer. In March of 2023 they tested the cooling system and found nothing wrong and said the reason the car was loosing coolant was because the cap was not installed correctly and the coolant evaporated. The car still continues to loose coolant. Took the car back a few more times again the same fix, add coolant. Last week the check engine light came on and took the car to dealer. Now they tell me the car needs a new head cover gasket and since I have 58,000 miles it is no longer under warranty. I have taken the car to the dealership numerous times for the coolant being low and nothing was ever done to fix it. Now I am stuck paying $5200 for repairs that should have been done when the car was under warranty but an incompetent dealership never figured out what was wrong with it.
Mfg Campaign: 11604031
Recall Date: Jul 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
First it wouldn’t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.
Corrective Action:
First it wouldn’t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.
Additional Notes:
First it wouldn’t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.
Mfg Campaign: 11601222
Recall Date: Jul 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
First it wouldn’t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.
Corrective Action:
First it wouldn’t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.
Additional Notes:
First it wouldn’t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.
Mfg Campaign: 11601222
Recall Date: Jul 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
First it wouldn’t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.
Corrective Action:
First it wouldn’t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.
Additional Notes:
First it wouldn’t start, then all these issues All of these including the TPS Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning and the windows would sometimes roll down and not back up or would not roll down at all.
Mfg Campaign: 11601222
Recall Date: Jul 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated while operating the vehicle, the infotainment display screen appeared black and was inoperable. During the failure, the back over prevention camera was unavailable while reversing. The contact stated that the failure was intermittent and occurred during colder weather. The vehicle was taken to the local dealer who performed a software update, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 1,000.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated while operating the vehicle, the infotainment display screen appeared black and was inoperable. During the failure, the back over prevention camera was unavailable while reversing. The contact stated that the failure was intermittent and occurred during colder weather. The vehicle was taken to the local dealer who performed a software update, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 1,000.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated while operating the vehicle, the infotainment display screen appeared black and was inoperable. During the failure, the back over prevention camera was unavailable while reversing. The contact stated that the failure was intermittent and occurred during colder weather. The vehicle was taken to the local dealer who performed a software update, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 1,000.
Mfg Campaign: 11598213
Recall Date: Jul 2, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated while coming to a stop sign, the vehicle jerked abnormally. There was no warning light illuminated. The contact became aware that the transmission was leaking transmission fluid. The vehicle was taken to the dealer but was not diagnosed; however, the transmission was repaired. The vehicle was repaired but the failure persisted. The dealer referenced an unstated TSB for a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated while coming to a stop sign, the vehicle jerked abnormally. There was no warning light illuminated. The contact became aware that the transmission was leaking transmission fluid. The vehicle was taken to the dealer but was not diagnosed; however, the transmission was repaired. The vehicle was repaired but the failure persisted. The dealer referenced an unstated TSB for a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated while coming to a stop sign, the vehicle jerked abnormally. There was no warning light illuminated. The contact became aware that the transmission was leaking transmission fluid. The vehicle was taken to the dealer but was not diagnosed; however, the transmission was repaired. The vehicle was repaired but the failure persisted. The dealer referenced an unstated TSB for a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Mfg Campaign: 11597332
Recall Date: Jun 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated while coming to a stop sign, the vehicle jerked abnormally. There was no warning light illuminated. The contact became aware that the transmission was leaking transmission fluid. The vehicle was taken to the dealer but was not diagnosed; however, the transmission was repaired. The vehicle was repaired but the failure persisted. The dealer referenced an unstated TSB for a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated while coming to a stop sign, the vehicle jerked abnormally. There was no warning light illuminated. The contact became aware that the transmission was leaking transmission fluid. The vehicle was taken to the dealer but was not diagnosed; however, the transmission was repaired. The vehicle was repaired but the failure persisted. The dealer referenced an unstated TSB for a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated while coming to a stop sign, the vehicle jerked abnormally. There was no warning light illuminated. The contact became aware that the transmission was leaking transmission fluid. The vehicle was taken to the dealer but was not diagnosed; however, the transmission was repaired. The vehicle was repaired but the failure persisted. The dealer referenced an unstated TSB for a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Mfg Campaign: 11597332
Recall Date: Jun 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
It is my understanding there have been reports of issues with the rear brakes on the 2022 Volkswagen Taos. Some owners have complained about excessive brake noise, premature wear, and in some cases, problems with the electronic parking brake. These issues have led to concerns about the reliability and safety of the braking system in the Taos. It’s also my understanding Volkswagen has acknowledged some of these problems and has issued technical service bulletins (TSBs) to address complaints. I am experiencing rear brake issues on my 2022 Taos' rear brakes as stated above. I have not been issued a TSB (Technical Service Bulletin) nor has Volkswagon Corporate USA issued any recalls. My car has 18,000 miles and is scheduled to go in for service this Wednesday. When I called my dealership’s service department, the service manager stated he was aware of premature rear brake wear on the 2022 Taos. I find it hard to believe Volkswagon Corporate doesn’t know about this problem however the service manager does. An internet inquiry will prove TSB’s have been issued. One source is ChatGBT among other sources. I fully expect this to be covered under warranty and if it not, I would like to know how I can contact someone directly at the NHTSA if possible.
Corrective Action:
It is my understanding there have been reports of issues with the rear brakes on the 2022 Volkswagen Taos. Some owners have complained about excessive brake noise, premature wear, and in some cases, problems with the electronic parking brake. These issues have led to concerns about the reliability and safety of the braking system in the Taos. It’s also my understanding Volkswagen has acknowledged some of these problems and has issued technical service bulletins (TSBs) to address complaints. I am experiencing rear brake issues on my 2022 Taos' rear brakes as stated above. I have not been issued a TSB (Technical Service Bulletin) nor has Volkswagon Corporate USA issued any recalls. My car has 18,000 miles and is scheduled to go in for service this Wednesday. When I called my dealership’s service department, the service manager stated he was aware of premature rear brake wear on the 2022 Taos. I find it hard to believe Volkswagon Corporate doesn’t know about this problem however the service manager does. An internet inquiry will prove TSB’s have been issued. One source is ChatGBT among other sources. I fully expect this to be covered under warranty and if it not, I would like to know how I can contact someone directly at the NHTSA if possible.
Additional Notes:
It is my understanding there have been reports of issues with the rear brakes on the 2022 Volkswagen Taos. Some owners have complained about excessive brake noise, premature wear, and in some cases, problems with the electronic parking brake. These issues have led to concerns about the reliability and safety of the braking system in the Taos. It’s also my understanding Volkswagen has acknowledged some of these problems and has issued technical service bulletins (TSBs) to address complaints. I am experiencing rear brake issues on my 2022 Taos' rear brakes as stated above. I have not been issued a TSB (Technical Service Bulletin) nor has Volkswagon Corporate USA issued any recalls. My car has 18,000 miles and is scheduled to go in for service this Wednesday. When I called my dealership’s service department, the service manager stated he was aware of premature rear brake wear on the 2022 Taos. I find it hard to believe Volkswagon Corporate doesn’t know about this problem however the service manager does. An internet inquiry will prove TSB’s have been issued. One source is ChatGBT among other sources. I fully expect this to be covered under warranty and if it not, I would like to know how I can contact someone directly at the NHTSA if possible.
Mfg Campaign: 11596252
Recall Date: Jun 24, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
It is my understanding there have been reports of issues with the rear brakes on the 2022 Volkswagen Taos. Some owners have complained about excessive brake noise, premature wear, and in some cases, problems with the electronic parking brake. These issues have led to concerns about the reliability and safety of the braking system in the Taos. It’s also my understanding Volkswagen has acknowledged some of these problems and has issued technical service bulletins (TSBs) to address complaints. I am experiencing rear brake issues on my 2022 Taos' rear brakes as stated above. I have not been issued a TSB (Technical Service Bulletin) nor has Volkswagon Corporate USA issued any recalls. My car has 18,000 miles and is scheduled to go in for service this Wednesday. When I called my dealership’s service department, the service manager stated he was aware of premature rear brake wear on the 2022 Taos. I find it hard to believe Volkswagon Corporate doesn’t know about this problem however the service manager does. An internet inquiry will prove TSB’s have been issued. One source is ChatGBT among other sources. I fully expect this to be covered under warranty and if it not, I would like to know how I can contact someone directly at the NHTSA if possible.
Corrective Action:
It is my understanding there have been reports of issues with the rear brakes on the 2022 Volkswagen Taos. Some owners have complained about excessive brake noise, premature wear, and in some cases, problems with the electronic parking brake. These issues have led to concerns about the reliability and safety of the braking system in the Taos. It’s also my understanding Volkswagen has acknowledged some of these problems and has issued technical service bulletins (TSBs) to address complaints. I am experiencing rear brake issues on my 2022 Taos' rear brakes as stated above. I have not been issued a TSB (Technical Service Bulletin) nor has Volkswagon Corporate USA issued any recalls. My car has 18,000 miles and is scheduled to go in for service this Wednesday. When I called my dealership’s service department, the service manager stated he was aware of premature rear brake wear on the 2022 Taos. I find it hard to believe Volkswagon Corporate doesn’t know about this problem however the service manager does. An internet inquiry will prove TSB’s have been issued. One source is ChatGBT among other sources. I fully expect this to be covered under warranty and if it not, I would like to know how I can contact someone directly at the NHTSA if possible.
Additional Notes:
It is my understanding there have been reports of issues with the rear brakes on the 2022 Volkswagen Taos. Some owners have complained about excessive brake noise, premature wear, and in some cases, problems with the electronic parking brake. These issues have led to concerns about the reliability and safety of the braking system in the Taos. It’s also my understanding Volkswagen has acknowledged some of these problems and has issued technical service bulletins (TSBs) to address complaints. I am experiencing rear brake issues on my 2022 Taos' rear brakes as stated above. I have not been issued a TSB (Technical Service Bulletin) nor has Volkswagon Corporate USA issued any recalls. My car has 18,000 miles and is scheduled to go in for service this Wednesday. When I called my dealership’s service department, the service manager stated he was aware of premature rear brake wear on the 2022 Taos. I find it hard to believe Volkswagon Corporate doesn’t know about this problem however the service manager does. An internet inquiry will prove TSB’s have been issued. One source is ChatGBT among other sources. I fully expect this to be covered under warranty and if it not, I would like to know how I can contact someone directly at the NHTSA if possible.
Mfg Campaign: 11596252
Recall Date: Jun 24, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Constantly having to add coolant. Dealer denies issue and says it’s normal. 2022 with 20,000 miles.
Corrective Action:
Constantly having to add coolant. Dealer denies issue and says it’s normal. 2022 with 20,000 miles.
Additional Notes:
Constantly having to add coolant. Dealer denies issue and says it’s normal. 2022 with 20,000 miles.
Mfg Campaign: 11595396
Recall Date: Jun 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In the two years I have had this car it has gone into limp home mode stating “start/stop error” while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled
Corrective Action:
In the two years I have had this car it has gone into limp home mode stating “start/stop error” while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled
Additional Notes:
In the two years I have had this car it has gone into limp home mode stating “start/stop error” while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled
Mfg Campaign: 11594947
Recall Date: Jun 17, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
In the two years I have had this car it has gone into limp home mode stating “start/stop error” while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled
Corrective Action:
In the two years I have had this car it has gone into limp home mode stating “start/stop error” while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled
Additional Notes:
In the two years I have had this car it has gone into limp home mode stating “start/stop error” while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled
Mfg Campaign: 11594947
Recall Date: Jun 17, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
In the two years I have had this car it has gone into limp home mode stating “start/stop error” while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled
Corrective Action:
In the two years I have had this car it has gone into limp home mode stating “start/stop error” while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled
Additional Notes:
In the two years I have had this car it has gone into limp home mode stating “start/stop error” while I am drivig the vehicle. I have taken it to my dealership and they will not do anything to fix the problem. The vehicle has also cut off twice while I am driving it with no warning lights which has caused other Volkswagen models to be recalled
Mfg Campaign: 11594947
Recall Date: Jun 17, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This complaint is related to a coolant leak. The issue started around the 13,000 mile mark when warning lamps came on at the instrument cluster. The warning was for low coolant. The vehicle was brought into the dealership and they replaced the cap to the reservoir and could not find additional issues. Off and on the coolant warning was triggered and was advised by the dealer to top off the coolant as this is just something that happens with these models due to the air pressure. At 56,000 miles, the coolant ran low again and under a pressure test, it was noticed that it was a leak at the cylinder head and the engine would need to be fixed upwards of 4,000 dollars. This is an issue not only financially but for the safety of those within the vehicle. This is due to the vehicles capability of overheating and no longer working as such low miles, causing those owning and driving it to be left stranded on the roadways.
Corrective Action:
This complaint is related to a coolant leak. The issue started around the 13,000 mile mark when warning lamps came on at the instrument cluster. The warning was for low coolant. The vehicle was brought into the dealership and they replaced the cap to the reservoir and could not find additional issues. Off and on the coolant warning was triggered and was advised by the dealer to top off the coolant as this is just something that happens with these models due to the air pressure. At 56,000 miles, the coolant ran low again and under a pressure test, it was noticed that it was a leak at the cylinder head and the engine would need to be fixed upwards of 4,000 dollars. This is an issue not only financially but for the safety of those within the vehicle. This is due to the vehicles capability of overheating and no longer working as such low miles, causing those owning and driving it to be left stranded on the roadways.
Additional Notes:
This complaint is related to a coolant leak. The issue started around the 13,000 mile mark when warning lamps came on at the instrument cluster. The warning was for low coolant. The vehicle was brought into the dealership and they replaced the cap to the reservoir and could not find additional issues. Off and on the coolant warning was triggered and was advised by the dealer to top off the coolant as this is just something that happens with these models due to the air pressure. At 56,000 miles, the coolant ran low again and under a pressure test, it was noticed that it was a leak at the cylinder head and the engine would need to be fixed upwards of 4,000 dollars. This is an issue not only financially but for the safety of those within the vehicle. This is due to the vehicles capability of overheating and no longer working as such low miles, causing those owning and driving it to be left stranded on the roadways.
Mfg Campaign: 11594548
Recall Date: Jun 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Potential Consequences:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, there was an abnormal squeaking sound coming from the brake pads. The vehicle was taken to a local dealer where the brake pads were replaced. The contact stated that the brake pads were replaced recently; however, the failure persisted. The vehicle was taken to the local dealer for a second time, and it was determined that the brake pads were worn. The vehicle was repaired. The contact stated that while searching online, she became aware of the failure with similar vehicles. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
Corrective Action:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, there was an abnormal squeaking sound coming from the brake pads. The vehicle was taken to a local dealer where the brake pads were replaced. The contact stated that the brake pads were replaced recently; however, the failure persisted. The vehicle was taken to the local dealer for a second time, and it was determined that the brake pads were worn. The vehicle was repaired. The contact stated that while searching online, she became aware of the failure with similar vehicles. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
Additional Notes:
The contact owns a 2022 Volkswagen Taos. The contact stated that while driving at various speeds, there was an abnormal squeaking sound coming from the brake pads. The vehicle was taken to a local dealer where the brake pads were replaced. The contact stated that the brake pads were replaced recently; however, the failure persisted. The vehicle was taken to the local dealer for a second time, and it was determined that the brake pads were worn. The vehicle was repaired. The contact stated that while searching online, she became aware of the failure with similar vehicles. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
Mfg Campaign: 11594202
Recall Date: Jun 13, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
There is a break issue where they are using cheap quality parts. My car has 26,000 miles in 3 years and the breaks and rotors are all gone. When we try to break the whole car starts shaking. Dealership know about the issue but won’t replace the break pads because of car having 2000 more miles than warranty.
Corrective Action:
There is a break issue where they are using cheap quality parts. My car has 26,000 miles in 3 years and the breaks and rotors are all gone. When we try to break the whole car starts shaking. Dealership know about the issue but won’t replace the break pads because of car having 2000 more miles than warranty.
Additional Notes:
There is a break issue where they are using cheap quality parts. My car has 26,000 miles in 3 years and the breaks and rotors are all gone. When we try to break the whole car starts shaking. Dealership know about the issue but won’t replace the break pads because of car having 2000 more miles than warranty.
Mfg Campaign: 11593917
Recall Date: Jun 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In April 2024, the VW Taos leaked coolant due to a faulty gasket. Upon being fixed, an EPC light came on and leaked oil. This caused us to have it towed to the dealership for repairs to the oil cap lining. After the car was returned, the light was cleared and no longer leaked oil. In May 2024, the EPC light reappeared and cause a significant reduction when accelerating at 50 mph. When the light came on the vehicle had errors stating that the max rpms are exceeded and the car reduced power. We took the car to VW State College who was unable to find an issue with the car and cleared the light. We were able to drive the vehicle at slow speeds back to Moon Township for diagnostic and testing. The vehicle has remained with VW since late may and as of 6/11/2024, Volkswagen is unable to determine the cause of the EPC light. The second time the EPC light came on, the car stalled out at an intersection causing significant injury risk to the occupants. VW Moon Township has performed the investigations and VW State College was unable to diagnose the EPC light cause. The EPC light did not appear prior to the initial coolant leak.
Corrective Action:
In April 2024, the VW Taos leaked coolant due to a faulty gasket. Upon being fixed, an EPC light came on and leaked oil. This caused us to have it towed to the dealership for repairs to the oil cap lining. After the car was returned, the light was cleared and no longer leaked oil. In May 2024, the EPC light reappeared and cause a significant reduction when accelerating at 50 mph. When the light came on the vehicle had errors stating that the max rpms are exceeded and the car reduced power. We took the car to VW State College who was unable to find an issue with the car and cleared the light. We were able to drive the vehicle at slow speeds back to Moon Township for diagnostic and testing. The vehicle has remained with VW since late may and as of 6/11/2024, Volkswagen is unable to determine the cause of the EPC light. The second time the EPC light came on, the car stalled out at an intersection causing significant injury risk to the occupants. VW Moon Township has performed the investigations and VW State College was unable to diagnose the EPC light cause. The EPC light did not appear prior to the initial coolant leak.
Additional Notes:
In April 2024, the VW Taos leaked coolant due to a faulty gasket. Upon being fixed, an EPC light came on and leaked oil. This caused us to have it towed to the dealership for repairs to the oil cap lining. After the car was returned, the light was cleared and no longer leaked oil. In May 2024, the EPC light reappeared and cause a significant reduction when accelerating at 50 mph. When the light came on the vehicle had errors stating that the max rpms are exceeded and the car reduced power. We took the car to VW State College who was unable to find an issue with the car and cleared the light. We were able to drive the vehicle at slow speeds back to Moon Township for diagnostic and testing. The vehicle has remained with VW since late may and as of 6/11/2024, Volkswagen is unable to determine the cause of the EPC light. The second time the EPC light came on, the car stalled out at an intersection causing significant injury risk to the occupants. VW Moon Township has performed the investigations and VW State College was unable to diagnose the EPC light cause. The EPC light did not appear prior to the initial coolant leak.
Mfg Campaign: 11593708
Recall Date: Jun 11, 2024
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