Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66N5
Recall Date: Apr 6, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BA
Recall Date: Sep 23, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72L1, 72K8, 72K9
Recall Date: Aug 26, 2020
Consumer Complaints
168 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Low Engine Oil. Car is burning oil. Having to put engine oil every 3 months.
Corrective Action:
Low Engine Oil. Car is burning oil. Having to put engine oil every 3 months.
Additional Notes:
Low Engine Oil. Car is burning oil. Having to put engine oil every 3 months.
Mfg Campaign: 11473112
Recall Date: Jul 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The front assist emergency braking system activates for no reason. On all occasions, the last incident happened July 1, 2022, there were no obstacles in the road to warrant the car to come to a near stop. I’ve brought the car to the dealership for inspection and was informed the car is “sensitive”.
Corrective Action:
The front assist emergency braking system activates for no reason. On all occasions, the last incident happened July 1, 2022, there were no obstacles in the road to warrant the car to come to a near stop. I’ve brought the car to the dealership for inspection and was informed the car is “sensitive”.
Additional Notes:
The front assist emergency braking system activates for no reason. On all occasions, the last incident happened July 1, 2022, there were no obstacles in the road to warrant the car to come to a near stop. I’ve brought the car to the dealership for inspection and was informed the car is “sensitive”.
Mfg Campaign: 11472085
Recall Date: Jul 2, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The front assist emergency braking system activates for no reason. On all occasions, the last incident happened July 1, 2022, there were no obstacles in the road to warrant the car to come to a near stop. I’ve brought the car to the dealership for inspection and was informed the car is “sensitive”.
Corrective Action:
The front assist emergency braking system activates for no reason. On all occasions, the last incident happened July 1, 2022, there were no obstacles in the road to warrant the car to come to a near stop. I’ve brought the car to the dealership for inspection and was informed the car is “sensitive”.
Additional Notes:
The front assist emergency braking system activates for no reason. On all occasions, the last incident happened July 1, 2022, there were no obstacles in the road to warrant the car to come to a near stop. I’ve brought the car to the dealership for inspection and was informed the car is “sensitive”.
Mfg Campaign: 11472085
Recall Date: Jul 2, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY 2020 VOLKSWAGON TIGUAN STALLS WHILE IDLING IN TRAFFIC. THE ENGINE MAKES A GRINDING NOISE AND THERE IS NO POWER. I HAVE TO PUT IT IN PARK AND TURN IT OFF AND THEN BACK ON. IT HAPPENED SEVERAL TIMES IN 2021 AND THE DEALER REPLACED THE STARTER-THAT WORKED FOR A WHILE BUT IN THE PAST 7 DAYS (MAY 30, 2022 TO JUNE 6, 2022) IT HAS STALLED 5 TIMES WHILE IDLING IN TRAFFIC.
Corrective Action:
MY 2020 VOLKSWAGON TIGUAN STALLS WHILE IDLING IN TRAFFIC. THE ENGINE MAKES A GRINDING NOISE AND THERE IS NO POWER. I HAVE TO PUT IT IN PARK AND TURN IT OFF AND THEN BACK ON. IT HAPPENED SEVERAL TIMES IN 2021 AND THE DEALER REPLACED THE STARTER-THAT WORKED FOR A WHILE BUT IN THE PAST 7 DAYS (MAY 30, 2022 TO JUNE 6, 2022) IT HAS STALLED 5 TIMES WHILE IDLING IN TRAFFIC.
Additional Notes:
MY 2020 VOLKSWAGON TIGUAN STALLS WHILE IDLING IN TRAFFIC. THE ENGINE MAKES A GRINDING NOISE AND THERE IS NO POWER. I HAVE TO PUT IT IN PARK AND TURN IT OFF AND THEN BACK ON. IT HAPPENED SEVERAL TIMES IN 2021 AND THE DEALER REPLACED THE STARTER-THAT WORKED FOR A WHILE BUT IN THE PAST 7 DAYS (MAY 30, 2022 TO JUNE 6, 2022) IT HAS STALLED 5 TIMES WHILE IDLING IN TRAFFIC.
Mfg Campaign: 11467710
Recall Date: Jun 6, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Automatic emergency brakes engage when pulling into/out of slightly sloped ground. My vehicle has come to a halt while in the middle of a highway multiple times after pulling out of a parking lot where it is slightly sloped. The most recent time was 5/3/22, but it has happened on 5 previous occasions. The emergency sensor believes the ground in front of me is an obstacle. I am now careful to only pull onto the highway when there are absolutely no cars coming for a good distance because my brakes will engage while I'm halfway into the road. The slope I'm talking about is not extreme or severe. No one else is having this issue in the spots where it happens to me.
Corrective Action:
Automatic emergency brakes engage when pulling into/out of slightly sloped ground. My vehicle has come to a halt while in the middle of a highway multiple times after pulling out of a parking lot where it is slightly sloped. The most recent time was 5/3/22, but it has happened on 5 previous occasions. The emergency sensor believes the ground in front of me is an obstacle. I am now careful to only pull onto the highway when there are absolutely no cars coming for a good distance because my brakes will engage while I'm halfway into the road. The slope I'm talking about is not extreme or severe. No one else is having this issue in the spots where it happens to me.
Additional Notes:
Automatic emergency brakes engage when pulling into/out of slightly sloped ground. My vehicle has come to a halt while in the middle of a highway multiple times after pulling out of a parking lot where it is slightly sloped. The most recent time was 5/3/22, but it has happened on 5 previous occasions. The emergency sensor believes the ground in front of me is an obstacle. I am now careful to only pull onto the highway when there are absolutely no cars coming for a good distance because my brakes will engage while I'm halfway into the road. The slope I'm talking about is not extreme or severe. No one else is having this issue in the spots where it happens to me.
Mfg Campaign: 11463284
Recall Date: May 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Automatic emergency brakes engage when pulling into/out of slightly sloped ground. My vehicle has come to a halt while in the middle of a highway multiple times after pulling out of a parking lot where it is slightly sloped. The most recent time was 5/3/22, but it has happened on 5 previous occasions. The emergency sensor believes the ground in front of me is an obstacle. I am now careful to only pull onto the highway when there are absolutely no cars coming for a good distance because my brakes will engage while I'm halfway into the road. The slope I'm talking about is not extreme or severe. No one else is having this issue in the spots where it happens to me.
Corrective Action:
Automatic emergency brakes engage when pulling into/out of slightly sloped ground. My vehicle has come to a halt while in the middle of a highway multiple times after pulling out of a parking lot where it is slightly sloped. The most recent time was 5/3/22, but it has happened on 5 previous occasions. The emergency sensor believes the ground in front of me is an obstacle. I am now careful to only pull onto the highway when there are absolutely no cars coming for a good distance because my brakes will engage while I'm halfway into the road. The slope I'm talking about is not extreme or severe. No one else is having this issue in the spots where it happens to me.
Additional Notes:
Automatic emergency brakes engage when pulling into/out of slightly sloped ground. My vehicle has come to a halt while in the middle of a highway multiple times after pulling out of a parking lot where it is slightly sloped. The most recent time was 5/3/22, but it has happened on 5 previous occasions. The emergency sensor believes the ground in front of me is an obstacle. I am now careful to only pull onto the highway when there are absolutely no cars coming for a good distance because my brakes will engage while I'm halfway into the road. The slope I'm talking about is not extreme or severe. No one else is having this issue in the spots where it happens to me.
Mfg Campaign: 11463284
Recall Date: May 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My tiguan is having the same issue at the vw Atlas. Emergency Braking system applying the parking break. Errors with the door sensor, start-stop, hill assist, and parking break.
Corrective Action:
My tiguan is having the same issue at the vw Atlas. Emergency Braking system applying the parking break. Errors with the door sensor, start-stop, hill assist, and parking break.
Additional Notes:
My tiguan is having the same issue at the vw Atlas. Emergency Braking system applying the parking break. Errors with the door sensor, start-stop, hill assist, and parking break.
Mfg Campaign: 11460281
Recall Date: Apr 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My tiguan is having the same issue at the vw Atlas. Emergency Braking system applying the parking break. Errors with the door sensor, start-stop, hill assist, and parking break.
Corrective Action:
My tiguan is having the same issue at the vw Atlas. Emergency Braking system applying the parking break. Errors with the door sensor, start-stop, hill assist, and parking break.
Additional Notes:
My tiguan is having the same issue at the vw Atlas. Emergency Braking system applying the parking break. Errors with the door sensor, start-stop, hill assist, and parking break.
Mfg Campaign: 11460281
Recall Date: Apr 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My tiguan is having the same issue at the vw Atlas. Emergency Braking system applying the parking break. Errors with the door sensor, start-stop, hill assist, and parking break.
Corrective Action:
My tiguan is having the same issue at the vw Atlas. Emergency Braking system applying the parking break. Errors with the door sensor, start-stop, hill assist, and parking break.
Additional Notes:
My tiguan is having the same issue at the vw Atlas. Emergency Braking system applying the parking break. Errors with the door sensor, start-stop, hill assist, and parking break.
Mfg Campaign: 11460281
Recall Date: Apr 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2020 Volkswagen Tiguan. The contact stated that while driving approximately 45 MPH, the Forward Collision Avoidance system and Forward Collision Avoidance Automatic Emergency braking engaged. The brake warning light was illuminated on the instrument panel. The failure reoccurred three times. The vehicle was taken to the independent mechanic who was unable to retrieve a fault code. The vehicle was not repaired. The contact requested that the dealer notify the manufacturer of the failure. The approximate failure mileage was 17,000. The contact stated that Legend VW inspected the vehicle a second time and did not find an issue.
Corrective Action:
The contact owns a 2020 Volkswagen Tiguan. The contact stated that while driving approximately 45 MPH, the Forward Collision Avoidance system and Forward Collision Avoidance Automatic Emergency braking engaged. The brake warning light was illuminated on the instrument panel. The failure reoccurred three times. The vehicle was taken to the independent mechanic who was unable to retrieve a fault code. The vehicle was not repaired. The contact requested that the dealer notify the manufacturer of the failure. The approximate failure mileage was 17,000. The contact stated that Legend VW inspected the vehicle a second time and did not find an issue.
Additional Notes:
The contact owns a 2020 Volkswagen Tiguan. The contact stated that while driving approximately 45 MPH, the Forward Collision Avoidance system and Forward Collision Avoidance Automatic Emergency braking engaged. The brake warning light was illuminated on the instrument panel. The failure reoccurred three times. The vehicle was taken to the independent mechanic who was unable to retrieve a fault code. The vehicle was not repaired. The contact requested that the dealer notify the manufacturer of the failure. The approximate failure mileage was 17,000. The contact stated that Legend VW inspected the vehicle a second time and did not find an issue.
Mfg Campaign: 11459221
Recall Date: Apr 1, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2020 Volkswagen Tiguan. The contact stated that while driving approximately 45 MPH, the Forward Collision Avoidance system and Forward Collision Avoidance Automatic Emergency braking engaged. The brake warning light was illuminated on the instrument panel. The failure reoccurred three times. The vehicle was taken to the independent mechanic who was unable to retrieve a fault code. The vehicle was not repaired. The contact requested that the dealer notify the manufacturer of the failure. The approximate failure mileage was 17,000. The contact stated that Legend VW inspected the vehicle a second time and did not find an issue.
Corrective Action:
The contact owns a 2020 Volkswagen Tiguan. The contact stated that while driving approximately 45 MPH, the Forward Collision Avoidance system and Forward Collision Avoidance Automatic Emergency braking engaged. The brake warning light was illuminated on the instrument panel. The failure reoccurred three times. The vehicle was taken to the independent mechanic who was unable to retrieve a fault code. The vehicle was not repaired. The contact requested that the dealer notify the manufacturer of the failure. The approximate failure mileage was 17,000. The contact stated that Legend VW inspected the vehicle a second time and did not find an issue.
Additional Notes:
The contact owns a 2020 Volkswagen Tiguan. The contact stated that while driving approximately 45 MPH, the Forward Collision Avoidance system and Forward Collision Avoidance Automatic Emergency braking engaged. The brake warning light was illuminated on the instrument panel. The failure reoccurred three times. The vehicle was taken to the independent mechanic who was unable to retrieve a fault code. The vehicle was not repaired. The contact requested that the dealer notify the manufacturer of the failure. The approximate failure mileage was 17,000. The contact stated that Legend VW inspected the vehicle a second time and did not find an issue.
Mfg Campaign: 11459221
Recall Date: Apr 1, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Emergency breaking activate when passing construction zone or taking curves on the road and sensors reads barriers or cones and locks the breaks and emergency breaking warning comes on dashboard. Horn not functioning in high humid climates
Corrective Action:
Emergency breaking activate when passing construction zone or taking curves on the road and sensors reads barriers or cones and locks the breaks and emergency breaking warning comes on dashboard. Horn not functioning in high humid climates
Additional Notes:
Emergency breaking activate when passing construction zone or taking curves on the road and sensors reads barriers or cones and locks the breaks and emergency breaking warning comes on dashboard. Horn not functioning in high humid climates
Mfg Campaign: 11457353
Recall Date: Mar 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Emergency breaking activate when passing construction zone or taking curves on the road and sensors reads barriers or cones and locks the breaks and emergency breaking warning comes on dashboard. Horn not functioning in high humid climates
Corrective Action:
Emergency breaking activate when passing construction zone or taking curves on the road and sensors reads barriers or cones and locks the breaks and emergency breaking warning comes on dashboard. Horn not functioning in high humid climates
Additional Notes:
Emergency breaking activate when passing construction zone or taking curves on the road and sensors reads barriers or cones and locks the breaks and emergency breaking warning comes on dashboard. Horn not functioning in high humid climates
Mfg Campaign: 11457353
Recall Date: Mar 18, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
Water coming in through sunroof and pooling in the back seat foot pans. Only reason I was aware was first because someone with the same vehicle told me it happened to them and second I began to see moisture and ice on the inside of the windshield. Also began to have a mold odor. This lead to corrosion of the floor pans and damage to electrical wiring. Unknown what other long term damage could be caused.
Corrective Action:
Water coming in through sunroof and pooling in the back seat foot pans. Only reason I was aware was first because someone with the same vehicle told me it happened to them and second I began to see moisture and ice on the inside of the windshield. Also began to have a mold odor. This lead to corrosion of the floor pans and damage to electrical wiring. Unknown what other long term damage could be caused.
Additional Notes:
Water coming in through sunroof and pooling in the back seat foot pans. Only reason I was aware was first because someone with the same vehicle told me it happened to them and second I began to see moisture and ice on the inside of the windshield. Also began to have a mold odor. This lead to corrosion of the floor pans and damage to electrical wiring. Unknown what other long term damage could be caused.
Mfg Campaign: 11455800
Recall Date: Mar 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Water coming in through sunroof and pooling in the back seat foot pans. Only reason I was aware was first because someone with the same vehicle told me it happened to them and second I began to see moisture and ice on the inside of the windshield. Also began to have a mold odor. This lead to corrosion of the floor pans and damage to electrical wiring. Unknown what other long term damage could be caused.
Corrective Action:
Water coming in through sunroof and pooling in the back seat foot pans. Only reason I was aware was first because someone with the same vehicle told me it happened to them and second I began to see moisture and ice on the inside of the windshield. Also began to have a mold odor. This lead to corrosion of the floor pans and damage to electrical wiring. Unknown what other long term damage could be caused.
Additional Notes:
Water coming in through sunroof and pooling in the back seat foot pans. Only reason I was aware was first because someone with the same vehicle told me it happened to them and second I began to see moisture and ice on the inside of the windshield. Also began to have a mold odor. This lead to corrosion of the floor pans and damage to electrical wiring. Unknown what other long term damage could be caused.
Mfg Campaign: 11455800
Recall Date: Mar 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Water coming in through sunroof and pooling in the back seat foot pans. Only reason I was aware was first because someone with the same vehicle told me it happened to them and second I began to see moisture and ice on the inside of the windshield. Also began to have a mold odor. This lead to corrosion of the floor pans and damage to electrical wiring. Unknown what other long term damage could be caused.
Corrective Action:
Water coming in through sunroof and pooling in the back seat foot pans. Only reason I was aware was first because someone with the same vehicle told me it happened to them and second I began to see moisture and ice on the inside of the windshield. Also began to have a mold odor. This lead to corrosion of the floor pans and damage to electrical wiring. Unknown what other long term damage could be caused.
Additional Notes:
Water coming in through sunroof and pooling in the back seat foot pans. Only reason I was aware was first because someone with the same vehicle told me it happened to them and second I began to see moisture and ice on the inside of the windshield. Also began to have a mold odor. This lead to corrosion of the floor pans and damage to electrical wiring. Unknown what other long term damage could be caused.
Mfg Campaign: 11455800
Recall Date: Mar 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11445800
Recall Date: Jan 1, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11445800
Recall Date: Jan 1, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11445800
Recall Date: Jan 1, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Complete engine stoppage approximately 18:00 21 July 2021. Headed east on Germany Road, a serpentine two lane road with no shoulder. Engine stopped and vehivle coasted to a stop. I turned on the emergency lights and put the vehicle in park. Fortunately, I was able to restart the car and proceed. It was pure luck that I wasn't rear-ended.
Corrective Action:
Complete engine stoppage approximately 18:00 21 July 2021. Headed east on Germany Road, a serpentine two lane road with no shoulder. Engine stopped and vehivle coasted to a stop. I turned on the emergency lights and put the vehicle in park. Fortunately, I was able to restart the car and proceed. It was pure luck that I wasn't rear-ended.
Additional Notes:
Complete engine stoppage approximately 18:00 21 July 2021. Headed east on Germany Road, a serpentine two lane road with no shoulder. Engine stopped and vehivle coasted to a stop. I turned on the emergency lights and put the vehicle in park. Fortunately, I was able to restart the car and proceed. It was pure luck that I wasn't rear-ended.
Mfg Campaign: 11426054
Recall Date: Jul 22, 2021
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