Complaints & Recalls
Consumer Complaints
125 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward collision warning / automatic emergency braking engaged with no hazard in front of the car. Occurred in slow, heavy traffic at approximately 20 mph. Lanes were straight (not on a curve). Vehicle in front of mine was at least four vehicle lengths ahead. Lanes to the left and right were occupied by large box trucks - I suspect they confused the system. Car has just over 10,000 miles. Vehicle briefly braked hard, which if the vehicle behind me had been following too close could have run into mine. Have not yet contacted a dealer or service center. Not inspected as no actual collision occurred. System once gave an erroneous warning of forward collision with no other vehicles on the road in the first month of service.
Corrective Action:
Forward collision warning / automatic emergency braking engaged with no hazard in front of the car. Occurred in slow, heavy traffic at approximately 20 mph. Lanes were straight (not on a curve). Vehicle in front of mine was at least four vehicle lengths ahead. Lanes to the left and right were occupied by large box trucks - I suspect they confused the system. Car has just over 10,000 miles. Vehicle briefly braked hard, which if the vehicle behind me had been following too close could have run into mine. Have not yet contacted a dealer or service center. Not inspected as no actual collision occurred. System once gave an erroneous warning of forward collision with no other vehicles on the road in the first month of service.
Additional Notes:
Forward collision warning / automatic emergency braking engaged with no hazard in front of the car. Occurred in slow, heavy traffic at approximately 20 mph. Lanes were straight (not on a curve). Vehicle in front of mine was at least four vehicle lengths ahead. Lanes to the left and right were occupied by large box trucks - I suspect they confused the system. Car has just over 10,000 miles. Vehicle briefly braked hard, which if the vehicle behind me had been following too close could have run into mine. Have not yet contacted a dealer or service center. Not inspected as no actual collision occurred. System once gave an erroneous warning of forward collision with no other vehicles on the road in the first month of service.
Mfg Campaign: 11608859
Recall Date: Aug 15, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The situation occurs when using supercruise (GM’s lane centering and adaptive cruise control system). Under certain conditions with super cruise engaged and one pedal drive mode active, pressing the cancel cruise button (example: taking manual control briefly in order to allow a merging car into your lane) causes the vehicle to abruptly decelerate without the ability to override with the pedal. This uncontrollable abrupt deceleration poses a hazard to vehicles behind me. This deceleration can only really be overridden by proactively pressing on the accelerator prior to disengaging the super cruise system. I suspect this problem is caused by logic in the super cruise system which does not allow the vehicle to accelerate while the steering wheel is flashing red (such as during disengagement). Generally, removing the flashing red condition from the steering wheel requires applying torque to the steering wheel. However, this is not practical when driving straight and needing to disengage the system. The supercruise system needs to be able to safely and properly disengage at the press of a button without needing to step on the accelerator. I believe that disengaging supercruise without pressure on the accelerator pedal should lead to the car defaulting to going into maximum one pedal braking yet still being able to accelerate on command if needed. The current state of the system requires torque on the steering wheel in order to be able to accelerate out of such a situation.
Corrective Action:
The situation occurs when using supercruise (GM’s lane centering and adaptive cruise control system). Under certain conditions with super cruise engaged and one pedal drive mode active, pressing the cancel cruise button (example: taking manual control briefly in order to allow a merging car into your lane) causes the vehicle to abruptly decelerate without the ability to override with the pedal. This uncontrollable abrupt deceleration poses a hazard to vehicles behind me. This deceleration can only really be overridden by proactively pressing on the accelerator prior to disengaging the super cruise system. I suspect this problem is caused by logic in the super cruise system which does not allow the vehicle to accelerate while the steering wheel is flashing red (such as during disengagement). Generally, removing the flashing red condition from the steering wheel requires applying torque to the steering wheel. However, this is not practical when driving straight and needing to disengage the system. The supercruise system needs to be able to safely and properly disengage at the press of a button without needing to step on the accelerator. I believe that disengaging supercruise without pressure on the accelerator pedal should lead to the car defaulting to going into maximum one pedal braking yet still being able to accelerate on command if needed. The current state of the system requires torque on the steering wheel in order to be able to accelerate out of such a situation.
Additional Notes:
The situation occurs when using supercruise (GM’s lane centering and adaptive cruise control system). Under certain conditions with super cruise engaged and one pedal drive mode active, pressing the cancel cruise button (example: taking manual control briefly in order to allow a merging car into your lane) causes the vehicle to abruptly decelerate without the ability to override with the pedal. This uncontrollable abrupt deceleration poses a hazard to vehicles behind me. This deceleration can only really be overridden by proactively pressing on the accelerator prior to disengaging the super cruise system. I suspect this problem is caused by logic in the super cruise system which does not allow the vehicle to accelerate while the steering wheel is flashing red (such as during disengagement). Generally, removing the flashing red condition from the steering wheel requires applying torque to the steering wheel. However, this is not practical when driving straight and needing to disengage the system. The supercruise system needs to be able to safely and properly disengage at the press of a button without needing to step on the accelerator. I believe that disengaging supercruise without pressure on the accelerator pedal should lead to the car defaulting to going into maximum one pedal braking yet still being able to accelerate on command if needed. The current state of the system requires torque on the steering wheel in order to be able to accelerate out of such a situation.
Mfg Campaign: 11596536
Recall Date: Jun 25, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The situation occurs when using supercruise (GM’s lane centering and adaptive cruise control system). Under certain conditions with super cruise engaged and one pedal drive mode active, pressing the cancel cruise button (example: taking manual control briefly in order to allow a merging car into your lane) causes the vehicle to abruptly decelerate without the ability to override with the pedal. This uncontrollable abrupt deceleration poses a hazard to vehicles behind me. This deceleration can only really be overridden by proactively pressing on the accelerator prior to disengaging the super cruise system. I suspect this problem is caused by logic in the super cruise system which does not allow the vehicle to accelerate while the steering wheel is flashing red (such as during disengagement). Generally, removing the flashing red condition from the steering wheel requires applying torque to the steering wheel. However, this is not practical when driving straight and needing to disengage the system. The supercruise system needs to be able to safely and properly disengage at the press of a button without needing to step on the accelerator. I believe that disengaging supercruise without pressure on the accelerator pedal should lead to the car defaulting to going into maximum one pedal braking yet still being able to accelerate on command if needed. The current state of the system requires torque on the steering wheel in order to be able to accelerate out of such a situation.
Corrective Action:
The situation occurs when using supercruise (GM’s lane centering and adaptive cruise control system). Under certain conditions with super cruise engaged and one pedal drive mode active, pressing the cancel cruise button (example: taking manual control briefly in order to allow a merging car into your lane) causes the vehicle to abruptly decelerate without the ability to override with the pedal. This uncontrollable abrupt deceleration poses a hazard to vehicles behind me. This deceleration can only really be overridden by proactively pressing on the accelerator prior to disengaging the super cruise system. I suspect this problem is caused by logic in the super cruise system which does not allow the vehicle to accelerate while the steering wheel is flashing red (such as during disengagement). Generally, removing the flashing red condition from the steering wheel requires applying torque to the steering wheel. However, this is not practical when driving straight and needing to disengage the system. The supercruise system needs to be able to safely and properly disengage at the press of a button without needing to step on the accelerator. I believe that disengaging supercruise without pressure on the accelerator pedal should lead to the car defaulting to going into maximum one pedal braking yet still being able to accelerate on command if needed. The current state of the system requires torque on the steering wheel in order to be able to accelerate out of such a situation.
Additional Notes:
The situation occurs when using supercruise (GM’s lane centering and adaptive cruise control system). Under certain conditions with super cruise engaged and one pedal drive mode active, pressing the cancel cruise button (example: taking manual control briefly in order to allow a merging car into your lane) causes the vehicle to abruptly decelerate without the ability to override with the pedal. This uncontrollable abrupt deceleration poses a hazard to vehicles behind me. This deceleration can only really be overridden by proactively pressing on the accelerator prior to disengaging the super cruise system. I suspect this problem is caused by logic in the super cruise system which does not allow the vehicle to accelerate while the steering wheel is flashing red (such as during disengagement). Generally, removing the flashing red condition from the steering wheel requires applying torque to the steering wheel. However, this is not practical when driving straight and needing to disengage the system. The supercruise system needs to be able to safely and properly disengage at the press of a button without needing to step on the accelerator. I believe that disengaging supercruise without pressure on the accelerator pedal should lead to the car defaulting to going into maximum one pedal braking yet still being able to accelerate on command if needed. The current state of the system requires torque on the steering wheel in order to be able to accelerate out of such a situation.
Mfg Campaign: 11596536
Recall Date: Jun 25, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The situation occurs when using supercruise (GM’s lane centering and adaptive cruise control system). Under certain conditions with super cruise engaged and one pedal drive mode active, pressing the cancel cruise button (example: taking manual control briefly in order to allow a merging car into your lane) causes the vehicle to abruptly decelerate without the ability to override with the pedal. This uncontrollable abrupt deceleration poses a hazard to vehicles behind me. This deceleration can only really be overridden by proactively pressing on the accelerator prior to disengaging the super cruise system. I suspect this problem is caused by logic in the super cruise system which does not allow the vehicle to accelerate while the steering wheel is flashing red (such as during disengagement). Generally, removing the flashing red condition from the steering wheel requires applying torque to the steering wheel. However, this is not practical when driving straight and needing to disengage the system. The supercruise system needs to be able to safely and properly disengage at the press of a button without needing to step on the accelerator. I believe that disengaging supercruise without pressure on the accelerator pedal should lead to the car defaulting to going into maximum one pedal braking yet still being able to accelerate on command if needed. The current state of the system requires torque on the steering wheel in order to be able to accelerate out of such a situation.
Corrective Action:
The situation occurs when using supercruise (GM’s lane centering and adaptive cruise control system). Under certain conditions with super cruise engaged and one pedal drive mode active, pressing the cancel cruise button (example: taking manual control briefly in order to allow a merging car into your lane) causes the vehicle to abruptly decelerate without the ability to override with the pedal. This uncontrollable abrupt deceleration poses a hazard to vehicles behind me. This deceleration can only really be overridden by proactively pressing on the accelerator prior to disengaging the super cruise system. I suspect this problem is caused by logic in the super cruise system which does not allow the vehicle to accelerate while the steering wheel is flashing red (such as during disengagement). Generally, removing the flashing red condition from the steering wheel requires applying torque to the steering wheel. However, this is not practical when driving straight and needing to disengage the system. The supercruise system needs to be able to safely and properly disengage at the press of a button without needing to step on the accelerator. I believe that disengaging supercruise without pressure on the accelerator pedal should lead to the car defaulting to going into maximum one pedal braking yet still being able to accelerate on command if needed. The current state of the system requires torque on the steering wheel in order to be able to accelerate out of such a situation.
Additional Notes:
The situation occurs when using supercruise (GM’s lane centering and adaptive cruise control system). Under certain conditions with super cruise engaged and one pedal drive mode active, pressing the cancel cruise button (example: taking manual control briefly in order to allow a merging car into your lane) causes the vehicle to abruptly decelerate without the ability to override with the pedal. This uncontrollable abrupt deceleration poses a hazard to vehicles behind me. This deceleration can only really be overridden by proactively pressing on the accelerator prior to disengaging the super cruise system. I suspect this problem is caused by logic in the super cruise system which does not allow the vehicle to accelerate while the steering wheel is flashing red (such as during disengagement). Generally, removing the flashing red condition from the steering wheel requires applying torque to the steering wheel. However, this is not practical when driving straight and needing to disengage the system. The supercruise system needs to be able to safely and properly disengage at the press of a button without needing to step on the accelerator. I believe that disengaging supercruise without pressure on the accelerator pedal should lead to the car defaulting to going into maximum one pedal braking yet still being able to accelerate on command if needed. The current state of the system requires torque on the steering wheel in order to be able to accelerate out of such a situation.
Mfg Campaign: 11596536
Recall Date: Jun 25, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While turning into a parking space, my car unexpectedly accelerated rapidly. My car crashed into a concrete barrier damaging the front end and tossing items around the car. Additional details: I was driving my car in single-pedal mode. In this mode, when you lift your foot from the accelerator, the car automatically brakes. I have a lot of experience in single-pedal mode, and I am very familiar and comfortable with how it works. On the morning in question, I was coming around a corner in an underground parking garage, and pulling into a parking space immediately around the corner. To do this, I was making a hair pin turn, moving at very slow speed. I was pulling in alongside a car that was already parked there. When the front of my car was in the space and I was completing my turn, I lifted my foot from the accelerator, and the car suddenly lurched forward at high speed. Before I could recover, the car crashed into a high concrete curb that marked the end of the parking space. The front bumper of my car was damaged and items flew off the seats of my car onto the floor. I was shaken up, but the air bags did not deploy. I was able to back out, complete parking, and proceed with my day. If this had happened in other circumstances, it could have led to loss of life. If I was on a street, and pedestrians were walking, for example. If the concrete curb had not been there to stop me, I don't know what would have happened. If another car had been where the curb was, it would have been damaged. This has only happened once. We haven't tried to reproduce it. I have continued to drive the car, and it has been fine. There were no indications (warning lights, etc) that this was going to happen. No warning lights have gone on since it happened. The car has not yet been inspected, but I plan on bringing it to the dealership to have it checked out. I did not file a police or insurance report.
Corrective Action:
While turning into a parking space, my car unexpectedly accelerated rapidly. My car crashed into a concrete barrier damaging the front end and tossing items around the car. Additional details: I was driving my car in single-pedal mode. In this mode, when you lift your foot from the accelerator, the car automatically brakes. I have a lot of experience in single-pedal mode, and I am very familiar and comfortable with how it works. On the morning in question, I was coming around a corner in an underground parking garage, and pulling into a parking space immediately around the corner. To do this, I was making a hair pin turn, moving at very slow speed. I was pulling in alongside a car that was already parked there. When the front of my car was in the space and I was completing my turn, I lifted my foot from the accelerator, and the car suddenly lurched forward at high speed. Before I could recover, the car crashed into a high concrete curb that marked the end of the parking space. The front bumper of my car was damaged and items flew off the seats of my car onto the floor. I was shaken up, but the air bags did not deploy. I was able to back out, complete parking, and proceed with my day. If this had happened in other circumstances, it could have led to loss of life. If I was on a street, and pedestrians were walking, for example. If the concrete curb had not been there to stop me, I don't know what would have happened. If another car had been where the curb was, it would have been damaged. This has only happened once. We haven't tried to reproduce it. I have continued to drive the car, and it has been fine. There were no indications (warning lights, etc) that this was going to happen. No warning lights have gone on since it happened. The car has not yet been inspected, but I plan on bringing it to the dealership to have it checked out. I did not file a police or insurance report.
Additional Notes:
While turning into a parking space, my car unexpectedly accelerated rapidly. My car crashed into a concrete barrier damaging the front end and tossing items around the car. Additional details: I was driving my car in single-pedal mode. In this mode, when you lift your foot from the accelerator, the car automatically brakes. I have a lot of experience in single-pedal mode, and I am very familiar and comfortable with how it works. On the morning in question, I was coming around a corner in an underground parking garage, and pulling into a parking space immediately around the corner. To do this, I was making a hair pin turn, moving at very slow speed. I was pulling in alongside a car that was already parked there. When the front of my car was in the space and I was completing my turn, I lifted my foot from the accelerator, and the car suddenly lurched forward at high speed. Before I could recover, the car crashed into a high concrete curb that marked the end of the parking space. The front bumper of my car was damaged and items flew off the seats of my car onto the floor. I was shaken up, but the air bags did not deploy. I was able to back out, complete parking, and proceed with my day. If this had happened in other circumstances, it could have led to loss of life. If I was on a street, and pedestrians were walking, for example. If the concrete curb had not been there to stop me, I don't know what would have happened. If another car had been where the curb was, it would have been damaged. This has only happened once. We haven't tried to reproduce it. I have continued to drive the car, and it has been fine. There were no indications (warning lights, etc) that this was going to happen. No warning lights have gone on since it happened. The car has not yet been inspected, but I plan on bringing it to the dealership to have it checked out. I did not file a police or insurance report.
Mfg Campaign: 11590527
Recall Date: May 24, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While turning into a parking space, my car unexpectedly accelerated rapidly. My car crashed into a concrete barrier damaging the front end and tossing items around the car. Additional details: I was driving my car in single-pedal mode. In this mode, when you lift your foot from the accelerator, the car automatically brakes. I have a lot of experience in single-pedal mode, and I am very familiar and comfortable with how it works. On the morning in question, I was coming around a corner in an underground parking garage, and pulling into a parking space immediately around the corner. To do this, I was making a hair pin turn, moving at very slow speed. I was pulling in alongside a car that was already parked there. When the front of my car was in the space and I was completing my turn, I lifted my foot from the accelerator, and the car suddenly lurched forward at high speed. Before I could recover, the car crashed into a high concrete curb that marked the end of the parking space. The front bumper of my car was damaged and items flew off the seats of my car onto the floor. I was shaken up, but the air bags did not deploy. I was able to back out, complete parking, and proceed with my day. If this had happened in other circumstances, it could have led to loss of life. If I was on a street, and pedestrians were walking, for example. If the concrete curb had not been there to stop me, I don't know what would have happened. If another car had been where the curb was, it would have been damaged. This has only happened once. We haven't tried to reproduce it. I have continued to drive the car, and it has been fine. There were no indications (warning lights, etc) that this was going to happen. No warning lights have gone on since it happened. The car has not yet been inspected, but I plan on bringing it to the dealership to have it checked out. I did not file a police or insurance report.
Corrective Action:
While turning into a parking space, my car unexpectedly accelerated rapidly. My car crashed into a concrete barrier damaging the front end and tossing items around the car. Additional details: I was driving my car in single-pedal mode. In this mode, when you lift your foot from the accelerator, the car automatically brakes. I have a lot of experience in single-pedal mode, and I am very familiar and comfortable with how it works. On the morning in question, I was coming around a corner in an underground parking garage, and pulling into a parking space immediately around the corner. To do this, I was making a hair pin turn, moving at very slow speed. I was pulling in alongside a car that was already parked there. When the front of my car was in the space and I was completing my turn, I lifted my foot from the accelerator, and the car suddenly lurched forward at high speed. Before I could recover, the car crashed into a high concrete curb that marked the end of the parking space. The front bumper of my car was damaged and items flew off the seats of my car onto the floor. I was shaken up, but the air bags did not deploy. I was able to back out, complete parking, and proceed with my day. If this had happened in other circumstances, it could have led to loss of life. If I was on a street, and pedestrians were walking, for example. If the concrete curb had not been there to stop me, I don't know what would have happened. If another car had been where the curb was, it would have been damaged. This has only happened once. We haven't tried to reproduce it. I have continued to drive the car, and it has been fine. There were no indications (warning lights, etc) that this was going to happen. No warning lights have gone on since it happened. The car has not yet been inspected, but I plan on bringing it to the dealership to have it checked out. I did not file a police or insurance report.
Additional Notes:
While turning into a parking space, my car unexpectedly accelerated rapidly. My car crashed into a concrete barrier damaging the front end and tossing items around the car. Additional details: I was driving my car in single-pedal mode. In this mode, when you lift your foot from the accelerator, the car automatically brakes. I have a lot of experience in single-pedal mode, and I am very familiar and comfortable with how it works. On the morning in question, I was coming around a corner in an underground parking garage, and pulling into a parking space immediately around the corner. To do this, I was making a hair pin turn, moving at very slow speed. I was pulling in alongside a car that was already parked there. When the front of my car was in the space and I was completing my turn, I lifted my foot from the accelerator, and the car suddenly lurched forward at high speed. Before I could recover, the car crashed into a high concrete curb that marked the end of the parking space. The front bumper of my car was damaged and items flew off the seats of my car onto the floor. I was shaken up, but the air bags did not deploy. I was able to back out, complete parking, and proceed with my day. If this had happened in other circumstances, it could have led to loss of life. If I was on a street, and pedestrians were walking, for example. If the concrete curb had not been there to stop me, I don't know what would have happened. If another car had been where the curb was, it would have been damaged. This has only happened once. We haven't tried to reproduce it. I have continued to drive the car, and it has been fine. There were no indications (warning lights, etc) that this was going to happen. No warning lights have gone on since it happened. The car has not yet been inspected, but I plan on bringing it to the dealership to have it checked out. I did not file a police or insurance report.
Mfg Campaign: 11590527
Recall Date: May 24, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I purchased a used 2023 Chevy Bolt EUV one week ago today and was shocked to learn of a known issue with the rear brake lights many claim is a very serious and hazardous design flaw. Undoubtedly, you have received complaints from fellow 2022 & 2023 Chevy Bolt EUV owners who have advised the car's rear brake lights are dangerously located down below in the bumper section. The mid-section of the back (hatch area) lights are "running lights" only. During daylight, the mid-section rear lights are not illuminated at any time per design (neither turn signal nor brake lights); yet, this creates a confusing (at minimum) situation for fellow drivers who are following the car. Although placement of the brake lights down below in the bumper section meets safety guidelines, the typical driver (myself included) is trained to watch for brake lights and turn signals in tail-light mid-section on the back of the vehicle. In addition to this, owners of bigger / taller trucks and SUVs who may be following a bit too closely may not see the bumper brake lights at all. Today, the theory was tested in real life, as I was nearly "rear-ended" by another vehicle in moderate city traffic while stopped at a stop light. The driver coming up behind me slammed on his brakes and screeched to a stop while I moved forward slightly to avoid the crash. Naturally, the other driver thought my brake lights were non-functioning as he passed me yelling through his rolled down window I needed to "fix (my) fu*king brakes lights". THIS HAPPENED AFTER DRIVING THE CAR FOR A MERE 200 MILES AFTER I PURCHASED LAST WEEK. If I extrapolate, this means my life will potentially be in danger from a rear end collision *50 TIMES* over the next year assuming I conservatively drive 10,000 miles. This is incredibly unacceptable and is shameful. GM needs to recall these vehicles immediately and install appropriate brake and turn signal lights. How many injuries and deaths will it take I wonder. Please act now. Thank you.
Corrective Action:
I purchased a used 2023 Chevy Bolt EUV one week ago today and was shocked to learn of a known issue with the rear brake lights many claim is a very serious and hazardous design flaw. Undoubtedly, you have received complaints from fellow 2022 & 2023 Chevy Bolt EUV owners who have advised the car's rear brake lights are dangerously located down below in the bumper section. The mid-section of the back (hatch area) lights are "running lights" only. During daylight, the mid-section rear lights are not illuminated at any time per design (neither turn signal nor brake lights); yet, this creates a confusing (at minimum) situation for fellow drivers who are following the car. Although placement of the brake lights down below in the bumper section meets safety guidelines, the typical driver (myself included) is trained to watch for brake lights and turn signals in tail-light mid-section on the back of the vehicle. In addition to this, owners of bigger / taller trucks and SUVs who may be following a bit too closely may not see the bumper brake lights at all. Today, the theory was tested in real life, as I was nearly "rear-ended" by another vehicle in moderate city traffic while stopped at a stop light. The driver coming up behind me slammed on his brakes and screeched to a stop while I moved forward slightly to avoid the crash. Naturally, the other driver thought my brake lights were non-functioning as he passed me yelling through his rolled down window I needed to "fix (my) fu*king brakes lights". THIS HAPPENED AFTER DRIVING THE CAR FOR A MERE 200 MILES AFTER I PURCHASED LAST WEEK. If I extrapolate, this means my life will potentially be in danger from a rear end collision *50 TIMES* over the next year assuming I conservatively drive 10,000 miles. This is incredibly unacceptable and is shameful. GM needs to recall these vehicles immediately and install appropriate brake and turn signal lights. How many injuries and deaths will it take I wonder. Please act now. Thank you.
Additional Notes:
I purchased a used 2023 Chevy Bolt EUV one week ago today and was shocked to learn of a known issue with the rear brake lights many claim is a very serious and hazardous design flaw. Undoubtedly, you have received complaints from fellow 2022 & 2023 Chevy Bolt EUV owners who have advised the car's rear brake lights are dangerously located down below in the bumper section. The mid-section of the back (hatch area) lights are "running lights" only. During daylight, the mid-section rear lights are not illuminated at any time per design (neither turn signal nor brake lights); yet, this creates a confusing (at minimum) situation for fellow drivers who are following the car. Although placement of the brake lights down below in the bumper section meets safety guidelines, the typical driver (myself included) is trained to watch for brake lights and turn signals in tail-light mid-section on the back of the vehicle. In addition to this, owners of bigger / taller trucks and SUVs who may be following a bit too closely may not see the bumper brake lights at all. Today, the theory was tested in real life, as I was nearly "rear-ended" by another vehicle in moderate city traffic while stopped at a stop light. The driver coming up behind me slammed on his brakes and screeched to a stop while I moved forward slightly to avoid the crash. Naturally, the other driver thought my brake lights were non-functioning as he passed me yelling through his rolled down window I needed to "fix (my) fu*king brakes lights". THIS HAPPENED AFTER DRIVING THE CAR FOR A MERE 200 MILES AFTER I PURCHASED LAST WEEK. If I extrapolate, this means my life will potentially be in danger from a rear end collision *50 TIMES* over the next year assuming I conservatively drive 10,000 miles. This is incredibly unacceptable and is shameful. GM needs to recall these vehicles immediately and install appropriate brake and turn signal lights. How many injuries and deaths will it take I wonder. Please act now. Thank you.
Mfg Campaign: 11590024
Recall Date: May 21, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased a used 2023 Chevy Bolt EUV one week ago today and was shocked to learn of a known issue with the rear brake lights many claim is a very serious and hazardous design flaw. Undoubtedly, you have received complaints from fellow 2022 & 2023 Chevy Bolt EUV owners who have advised the car's rear brake lights are dangerously located down below in the bumper section. The mid-section of the back (hatch area) lights are "running lights" only. During daylight, the mid-section rear lights are not illuminated at any time per design (neither turn signal nor brake lights); yet, this creates a confusing (at minimum) situation for fellow drivers who are following the car. Although placement of the brake lights down below in the bumper section meets safety guidelines, the typical driver (myself included) is trained to watch for brake lights and turn signals in tail-light mid-section on the back of the vehicle. In addition to this, owners of bigger / taller trucks and SUVs who may be following a bit too closely may not see the bumper brake lights at all. Today, the theory was tested in real life, as I was nearly "rear-ended" by another vehicle in moderate city traffic while stopped at a stop light. The driver coming up behind me slammed on his brakes and screeched to a stop while I moved forward slightly to avoid the crash. Naturally, the other driver thought my brake lights were non-functioning as he passed me yelling through his rolled down window I needed to "fix (my) fu*king brakes lights". THIS HAPPENED AFTER DRIVING THE CAR FOR A MERE 200 MILES AFTER I PURCHASED LAST WEEK. If I extrapolate, this means my life will potentially be in danger from a rear end collision *50 TIMES* over the next year assuming I conservatively drive 10,000 miles. This is incredibly unacceptable and is shameful. GM needs to recall these vehicles immediately and install appropriate brake and turn signal lights. How many injuries and deaths will it take I wonder. Please act now. Thank you.
Corrective Action:
I purchased a used 2023 Chevy Bolt EUV one week ago today and was shocked to learn of a known issue with the rear brake lights many claim is a very serious and hazardous design flaw. Undoubtedly, you have received complaints from fellow 2022 & 2023 Chevy Bolt EUV owners who have advised the car's rear brake lights are dangerously located down below in the bumper section. The mid-section of the back (hatch area) lights are "running lights" only. During daylight, the mid-section rear lights are not illuminated at any time per design (neither turn signal nor brake lights); yet, this creates a confusing (at minimum) situation for fellow drivers who are following the car. Although placement of the brake lights down below in the bumper section meets safety guidelines, the typical driver (myself included) is trained to watch for brake lights and turn signals in tail-light mid-section on the back of the vehicle. In addition to this, owners of bigger / taller trucks and SUVs who may be following a bit too closely may not see the bumper brake lights at all. Today, the theory was tested in real life, as I was nearly "rear-ended" by another vehicle in moderate city traffic while stopped at a stop light. The driver coming up behind me slammed on his brakes and screeched to a stop while I moved forward slightly to avoid the crash. Naturally, the other driver thought my brake lights were non-functioning as he passed me yelling through his rolled down window I needed to "fix (my) fu*king brakes lights". THIS HAPPENED AFTER DRIVING THE CAR FOR A MERE 200 MILES AFTER I PURCHASED LAST WEEK. If I extrapolate, this means my life will potentially be in danger from a rear end collision *50 TIMES* over the next year assuming I conservatively drive 10,000 miles. This is incredibly unacceptable and is shameful. GM needs to recall these vehicles immediately and install appropriate brake and turn signal lights. How many injuries and deaths will it take I wonder. Please act now. Thank you.
Additional Notes:
I purchased a used 2023 Chevy Bolt EUV one week ago today and was shocked to learn of a known issue with the rear brake lights many claim is a very serious and hazardous design flaw. Undoubtedly, you have received complaints from fellow 2022 & 2023 Chevy Bolt EUV owners who have advised the car's rear brake lights are dangerously located down below in the bumper section. The mid-section of the back (hatch area) lights are "running lights" only. During daylight, the mid-section rear lights are not illuminated at any time per design (neither turn signal nor brake lights); yet, this creates a confusing (at minimum) situation for fellow drivers who are following the car. Although placement of the brake lights down below in the bumper section meets safety guidelines, the typical driver (myself included) is trained to watch for brake lights and turn signals in tail-light mid-section on the back of the vehicle. In addition to this, owners of bigger / taller trucks and SUVs who may be following a bit too closely may not see the bumper brake lights at all. Today, the theory was tested in real life, as I was nearly "rear-ended" by another vehicle in moderate city traffic while stopped at a stop light. The driver coming up behind me slammed on his brakes and screeched to a stop while I moved forward slightly to avoid the crash. Naturally, the other driver thought my brake lights were non-functioning as he passed me yelling through his rolled down window I needed to "fix (my) fu*king brakes lights". THIS HAPPENED AFTER DRIVING THE CAR FOR A MERE 200 MILES AFTER I PURCHASED LAST WEEK. If I extrapolate, this means my life will potentially be in danger from a rear end collision *50 TIMES* over the next year assuming I conservatively drive 10,000 miles. This is incredibly unacceptable and is shameful. GM needs to recall these vehicles immediately and install appropriate brake and turn signal lights. How many injuries and deaths will it take I wonder. Please act now. Thank you.
Mfg Campaign: 11590024
Recall Date: May 21, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I noticed on the steering column and "one pedal" (bumper to bumper speed) brakes, both do not activate the brake lights -- a concern for vehicles from behind to be warned of my pending slowing down speed. The potential of being hit from behind is far greater without any indication of slowing down without brake lights activated using the steering column and "one pedal" breaking.
Corrective Action:
I noticed on the steering column and "one pedal" (bumper to bumper speed) brakes, both do not activate the brake lights -- a concern for vehicles from behind to be warned of my pending slowing down speed. The potential of being hit from behind is far greater without any indication of slowing down without brake lights activated using the steering column and "one pedal" breaking.
Additional Notes:
I noticed on the steering column and "one pedal" (bumper to bumper speed) brakes, both do not activate the brake lights -- a concern for vehicles from behind to be warned of my pending slowing down speed. The potential of being hit from behind is far greater without any indication of slowing down without brake lights activated using the steering column and "one pedal" breaking.
Mfg Campaign: 11589756
Recall Date: May 20, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dashboard went blank for a second and reset itself twice while driving at 65 mph in the mountains of AZ, near sunset. This happened once in 18k of driving, right after infotainment system partially failed: audio failed and parts of touch screen failed to respond. Danger is in the unsuspecting driver's reaction in poor driving conditions. Call to On Star was initiated but it uses the same audio system the infotainment system uses. So On Star failed. Pulled over; restarted car several times, infotainment system was silent. 2 hours of driving in silence; parked for 2 hours; restarted car and everything was back to normal. Took it to dealer. Unable to recreate this problem. Updated software downloaded to infotainment system. No information if this fixes problems. Until we understand why infotainment problems may cause dashboard to go dark, this car is unsafe for unsuspecting drivers. My wife was driving; I in passenger seat, she won't be driving this car again until this is understood better and fixed. Thank you for your help
Corrective Action:
Dashboard went blank for a second and reset itself twice while driving at 65 mph in the mountains of AZ, near sunset. This happened once in 18k of driving, right after infotainment system partially failed: audio failed and parts of touch screen failed to respond. Danger is in the unsuspecting driver's reaction in poor driving conditions. Call to On Star was initiated but it uses the same audio system the infotainment system uses. So On Star failed. Pulled over; restarted car several times, infotainment system was silent. 2 hours of driving in silence; parked for 2 hours; restarted car and everything was back to normal. Took it to dealer. Unable to recreate this problem. Updated software downloaded to infotainment system. No information if this fixes problems. Until we understand why infotainment problems may cause dashboard to go dark, this car is unsafe for unsuspecting drivers. My wife was driving; I in passenger seat, she won't be driving this car again until this is understood better and fixed. Thank you for your help
Additional Notes:
Dashboard went blank for a second and reset itself twice while driving at 65 mph in the mountains of AZ, near sunset. This happened once in 18k of driving, right after infotainment system partially failed: audio failed and parts of touch screen failed to respond. Danger is in the unsuspecting driver's reaction in poor driving conditions. Call to On Star was initiated but it uses the same audio system the infotainment system uses. So On Star failed. Pulled over; restarted car several times, infotainment system was silent. 2 hours of driving in silence; parked for 2 hours; restarted car and everything was back to normal. Took it to dealer. Unable to recreate this problem. Updated software downloaded to infotainment system. No information if this fixes problems. Until we understand why infotainment problems may cause dashboard to go dark, this car is unsafe for unsuspecting drivers. My wife was driving; I in passenger seat, she won't be driving this car again until this is understood better and fixed. Thank you for your help
Mfg Campaign: 11588118
Recall Date: May 10, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using adaptive cruise control, the vehicle braked suddenly with no other cars or obstacles in view. If a vehicle was behind us, we would have been hit at 70 mph.
Corrective Action:
While using adaptive cruise control, the vehicle braked suddenly with no other cars or obstacles in view. If a vehicle was behind us, we would have been hit at 70 mph.
Additional Notes:
While using adaptive cruise control, the vehicle braked suddenly with no other cars or obstacles in view. If a vehicle was behind us, we would have been hit at 70 mph.
Mfg Campaign: 11581624
Recall Date: Apr 7, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While using adaptive cruise control, the vehicle braked suddenly with no other cars or obstacles in view. If a vehicle was behind us, we would have been hit at 70 mph.
Corrective Action:
While using adaptive cruise control, the vehicle braked suddenly with no other cars or obstacles in view. If a vehicle was behind us, we would have been hit at 70 mph.
Additional Notes:
While using adaptive cruise control, the vehicle braked suddenly with no other cars or obstacles in view. If a vehicle was behind us, we would have been hit at 70 mph.
Mfg Campaign: 11581624
Recall Date: Apr 7, 2024
General Motors, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while in reverse(R), the infotainment screen displayed a red, triangular warning symbol, rendering the back-up camera inoperable. The contact also stated that an alert feature warning the driver of incoming objects also failed to operate as needed. In addition, the contact stated that the infotainment system intermittently failed to return to normal operation while shifted out of reverse(R). The vehicle had been taken to the dealer on numerous occasions where the wiring harness, back-up camera, head unit, infotainment screen, and other parts related to the defect had been replaced; however, the failure persisted. The manufacturer had been notified on numerous occasions about the failure but offered no solutions. The vehicle was not repaired. The failure mileage was 1,506.
Corrective Action:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while in reverse(R), the infotainment screen displayed a red, triangular warning symbol, rendering the back-up camera inoperable. The contact also stated that an alert feature warning the driver of incoming objects also failed to operate as needed. In addition, the contact stated that the infotainment system intermittently failed to return to normal operation while shifted out of reverse(R). The vehicle had been taken to the dealer on numerous occasions where the wiring harness, back-up camera, head unit, infotainment screen, and other parts related to the defect had been replaced; however, the failure persisted. The manufacturer had been notified on numerous occasions about the failure but offered no solutions. The vehicle was not repaired. The failure mileage was 1,506.
Additional Notes:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while in reverse(R), the infotainment screen displayed a red, triangular warning symbol, rendering the back-up camera inoperable. The contact also stated that an alert feature warning the driver of incoming objects also failed to operate as needed. In addition, the contact stated that the infotainment system intermittently failed to return to normal operation while shifted out of reverse(R). The vehicle had been taken to the dealer on numerous occasions where the wiring harness, back-up camera, head unit, infotainment screen, and other parts related to the defect had been replaced; however, the failure persisted. The manufacturer had been notified on numerous occasions about the failure but offered no solutions. The vehicle was not repaired. The failure mileage was 1,506.
Mfg Campaign: 11579249
Recall Date: Mar 25, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while in reverse(R), the infotainment screen displayed a red, triangular warning symbol, rendering the back-up camera inoperable. The contact also stated that an alert feature warning the driver of incoming objects also failed to operate as needed. In addition, the contact stated that the infotainment system intermittently failed to return to normal operation while shifted out of reverse(R). The vehicle had been taken to the dealer on numerous occasions where the wiring harness, back-up camera, head unit, infotainment screen, and other parts related to the defect had been replaced; however, the failure persisted. The manufacturer had been notified on numerous occasions about the failure but offered no solutions. The vehicle was not repaired. The failure mileage was 1,506.
Corrective Action:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while in reverse(R), the infotainment screen displayed a red, triangular warning symbol, rendering the back-up camera inoperable. The contact also stated that an alert feature warning the driver of incoming objects also failed to operate as needed. In addition, the contact stated that the infotainment system intermittently failed to return to normal operation while shifted out of reverse(R). The vehicle had been taken to the dealer on numerous occasions where the wiring harness, back-up camera, head unit, infotainment screen, and other parts related to the defect had been replaced; however, the failure persisted. The manufacturer had been notified on numerous occasions about the failure but offered no solutions. The vehicle was not repaired. The failure mileage was 1,506.
Additional Notes:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while in reverse(R), the infotainment screen displayed a red, triangular warning symbol, rendering the back-up camera inoperable. The contact also stated that an alert feature warning the driver of incoming objects also failed to operate as needed. In addition, the contact stated that the infotainment system intermittently failed to return to normal operation while shifted out of reverse(R). The vehicle had been taken to the dealer on numerous occasions where the wiring harness, back-up camera, head unit, infotainment screen, and other parts related to the defect had been replaced; however, the failure persisted. The manufacturer had been notified on numerous occasions about the failure but offered no solutions. The vehicle was not repaired. The failure mileage was 1,506.
Mfg Campaign: 11579249
Recall Date: Mar 25, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that on the driver's side, the wiper bolt had loosened causing the wiper to disassemble in multiple places and detach from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the wiper had failed and needed to be replaced. The wiper was replaced but not repaired due to the one ordered not being suitable for the vehicle. The dealer informed the contact that the arm used for the blade associated with the vehicle was on backorder. The manufacturer was not made aware of the failure. The failure mileage was 45,000.
Corrective Action:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that on the driver's side, the wiper bolt had loosened causing the wiper to disassemble in multiple places and detach from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the wiper had failed and needed to be replaced. The wiper was replaced but not repaired due to the one ordered not being suitable for the vehicle. The dealer informed the contact that the arm used for the blade associated with the vehicle was on backorder. The manufacturer was not made aware of the failure. The failure mileage was 45,000.
Additional Notes:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that on the driver's side, the wiper bolt had loosened causing the wiper to disassemble in multiple places and detach from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the wiper had failed and needed to be replaced. The wiper was replaced but not repaired due to the one ordered not being suitable for the vehicle. The dealer informed the contact that the arm used for the blade associated with the vehicle was on backorder. The manufacturer was not made aware of the failure. The failure mileage was 45,000.
Mfg Campaign: 11576531
Recall Date: Mar 11, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
UNKNOWN Recall issue: there is a safety issue regarding the inconsistent Regen braking. Does not brake the same (or at all) when car is charged. Making it unsafe to rely on EV in braking scenarios. Braking should be the same (e.g., expected distance, hardness) whether fully charged or not. I know it is based on Regen requirements, but you can not rely on it to brake you (per expected distance) if just charged, as opposed to harder/shorter braking if battery is low, a.k.a. needing more Regen. Regen is a neat feature, but associated with inconsistent braking is not.
Corrective Action:
UNKNOWN Recall issue: there is a safety issue regarding the inconsistent Regen braking. Does not brake the same (or at all) when car is charged. Making it unsafe to rely on EV in braking scenarios. Braking should be the same (e.g., expected distance, hardness) whether fully charged or not. I know it is based on Regen requirements, but you can not rely on it to brake you (per expected distance) if just charged, as opposed to harder/shorter braking if battery is low, a.k.a. needing more Regen. Regen is a neat feature, but associated with inconsistent braking is not.
Additional Notes:
UNKNOWN Recall issue: there is a safety issue regarding the inconsistent Regen braking. Does not brake the same (or at all) when car is charged. Making it unsafe to rely on EV in braking scenarios. Braking should be the same (e.g., expected distance, hardness) whether fully charged or not. I know it is based on Regen requirements, but you can not rely on it to brake you (per expected distance) if just charged, as opposed to harder/shorter braking if battery is low, a.k.a. needing more Regen. Regen is a neat feature, but associated with inconsistent braking is not.
Mfg Campaign: 11575025
Recall Date: Mar 2, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Intermittently, the car's cameras will be unavailable for the duration of a drive. Backup camera does not show a feed when the car is in Reverse. Simply turning the car off and back on again does not resolve the issue. Issues goes away by itself, and reappears some amount of time later. No consistent location, temperature, time of day, or other condition has been observed.
Corrective Action:
Intermittently, the car's cameras will be unavailable for the duration of a drive. Backup camera does not show a feed when the car is in Reverse. Simply turning the car off and back on again does not resolve the issue. Issues goes away by itself, and reappears some amount of time later. No consistent location, temperature, time of day, or other condition has been observed.
Additional Notes:
Intermittently, the car's cameras will be unavailable for the duration of a drive. Backup camera does not show a feed when the car is in Reverse. Simply turning the car off and back on again does not resolve the issue. Issues goes away by itself, and reappears some amount of time later. No consistent location, temperature, time of day, or other condition has been observed.
Mfg Campaign: 11572670
Recall Date: Feb 19, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving because like I said there is no safe way to pull over if you don’t have the alertness. I mean imagine it was a child and not a deer and I hit a child. That would be a mistake you can’t come back from and I don’t want that to happen to me or anybody else. I’m really second guessing all of this automatic driving because us as consumers have not been properly educated on how to use them safely cause I don’t think these automakers know they are in such a rush to beat each order to market it’s dangerou
Corrective Action:
This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving because like I said there is no safe way to pull over if you don’t have the alertness. I mean imagine it was a child and not a deer and I hit a child. That would be a mistake you can’t come back from and I don’t want that to happen to me or anybody else. I’m really second guessing all of this automatic driving because us as consumers have not been properly educated on how to use them safely cause I don’t think these automakers know they are in such a rush to beat each order to market it’s dangerou
Additional Notes:
This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving because like I said there is no safe way to pull over if you don’t have the alertness. I mean imagine it was a child and not a deer and I hit a child. That would be a mistake you can’t come back from and I don’t want that to happen to me or anybody else. I’m really second guessing all of this automatic driving because us as consumers have not been properly educated on how to use them safely cause I don’t think these automakers know they are in such a rush to beat each order to market it’s dangerou
Mfg Campaign: 11571719
Recall Date: Feb 13, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving because like I said there is no safe way to pull over if you don’t have the alertness. I mean imagine it was a child and not a deer and I hit a child. That would be a mistake you can’t come back from and I don’t want that to happen to me or anybody else. I’m really second guessing all of this automatic driving because us as consumers have not been properly educated on how to use them safely cause I don’t think these automakers know they are in such a rush to beat each order to market it’s dangerou
Corrective Action:
This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving because like I said there is no safe way to pull over if you don’t have the alertness. I mean imagine it was a child and not a deer and I hit a child. That would be a mistake you can’t come back from and I don’t want that to happen to me or anybody else. I’m really second guessing all of this automatic driving because us as consumers have not been properly educated on how to use them safely cause I don’t think these automakers know they are in such a rush to beat each order to market it’s dangerou
Additional Notes:
This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving because like I said there is no safe way to pull over if you don’t have the alertness. I mean imagine it was a child and not a deer and I hit a child. That would be a mistake you can’t come back from and I don’t want that to happen to me or anybody else. I’m really second guessing all of this automatic driving because us as consumers have not been properly educated on how to use them safely cause I don’t think these automakers know they are in such a rush to beat each order to market it’s dangerou
Mfg Campaign: 11571719
Recall Date: Feb 13, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving because like I said there is no safe way to pull over if you don’t have the alertness. I mean imagine it was a child and not a deer and I hit a child. That would be a mistake you can’t come back from and I don’t want that to happen to me or anybody else. I’m really second guessing all of this automatic driving because us as consumers have not been properly educated on how to use them safely cause I don’t think these automakers know they are in such a rush to beat each order to market it’s dangerou
Corrective Action:
This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving because like I said there is no safe way to pull over if you don’t have the alertness. I mean imagine it was a child and not a deer and I hit a child. That would be a mistake you can’t come back from and I don’t want that to happen to me or anybody else. I’m really second guessing all of this automatic driving because us as consumers have not been properly educated on how to use them safely cause I don’t think these automakers know they are in such a rush to beat each order to market it’s dangerou
Additional Notes:
This car is equipped with Super Cruise an automated driving feature that I believe had a huge part in my inability to avoid hitting a deer. There should be many more considerations and warnings to consumers to protect them. In my situation I kept driving for much longer than I should have because the strain was not so bad. But the feature does not have a feature to pull over. I had to manually pull over and it was in this short period of time where I was clearly too impaired to drive without super cruise but with it I was still fine I could keep my eyes open and on the road which was the only requirement. I was really not prepared and should have been told to make sure you get off the road sooner than you think because once you’re off the highway if you don’t have enough alertness to even pull over or in my case avoid a deer running straight toward my car. The steering feature steered me back toward the deer as I tried to steer away from it. It was running toward me so I tried to steer away to brake. In order to overpower these safety systems I needed to be more alert. Nobody talks about this and I’m normally a really alert driver that’s never been in an accident before I’ve avoided many without these safety features. I know it was my fault for being too tired, but again people shouldn’t be learning that in a life or death situation that should be explained to them. Obviously I would never use that feature until the point I was too tired like I normally do when I’m driving because like I said there is no safe way to pull over if you don’t have the alertness. I mean imagine it was a child and not a deer and I hit a child. That would be a mistake you can’t come back from and I don’t want that to happen to me or anybody else. I’m really second guessing all of this automatic driving because us as consumers have not been properly educated on how to use them safely cause I don’t think these automakers know they are in such a rush to beat each order to market it’s dangerou
Mfg Campaign: 11571719
Recall Date: Feb 13, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury