Complaints & Recalls
Consumer Complaints
125 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Incident #23E065 Has a recall on the CHARGER and NOT the car itself. The car is not impacted but my ability to sell the car is. This needs to be changed so that I am able to sell the car, which has no defects, and is perfectly safe and drivable.
Corrective Action:
Incident #23E065 Has a recall on the CHARGER and NOT the car itself. The car is not impacted but my ability to sell the car is. This needs to be changed so that I am able to sell the car, which has no defects, and is perfectly safe and drivable.
Additional Notes:
Incident #23E065 Has a recall on the CHARGER and NOT the car itself. The car is not impacted but my ability to sell the car is. This needs to be changed so that I am able to sell the car, which has no defects, and is perfectly safe and drivable.
Mfg Campaign: 11554020
Recall Date: Nov 7, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
At less than 300 miles on odometer and while charging at a level 2 charger I checked my Chevy app and saw a warning for service airbag system. I had just checked it 15 mins prior and it was not on. Now it has an airbag light on…at 291 miles on the car. In car it says service safety restraint system. Still have to make a 200 mile trip back to my town in a couple days. Definitely frustrating for a car I have only had a week.
Corrective Action:
At less than 300 miles on odometer and while charging at a level 2 charger I checked my Chevy app and saw a warning for service airbag system. I had just checked it 15 mins prior and it was not on. Now it has an airbag light on…at 291 miles on the car. In car it says service safety restraint system. Still have to make a 200 mile trip back to my town in a couple days. Definitely frustrating for a car I have only had a week.
Additional Notes:
At less than 300 miles on odometer and while charging at a level 2 charger I checked my Chevy app and saw a warning for service airbag system. I had just checked it 15 mins prior and it was not on. Now it has an airbag light on…at 291 miles on the car. In car it says service safety restraint system. Still have to make a 200 mile trip back to my town in a couple days. Definitely frustrating for a car I have only had a week.
Mfg Campaign: 11552274
Recall Date: Oct 27, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Transmission Fluid Pump failed, and is needing to be replaced. The car only had 200 miles on it and was bought 5 days prior before the issue began. How was your safety or the safety of others put at risk? The car immediatley reduced my speed to 30mph. I was driving on an expressway, and caused me to slow traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yea, I have the error code given to me by OnStar: P2797 Auxilliary Transmission Fluid Pump error Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been brought into a Chevrolet service center and awaiting for a replacement part from GM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The check engine light came on and then the car immediately slowed my speed.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Transmission Fluid Pump failed, and is needing to be replaced. The car only had 200 miles on it and was bought 5 days prior before the issue began. How was your safety or the safety of others put at risk? The car immediatley reduced my speed to 30mph. I was driving on an expressway, and caused me to slow traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yea, I have the error code given to me by OnStar: P2797 Auxilliary Transmission Fluid Pump error Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been brought into a Chevrolet service center and awaiting for a replacement part from GM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The check engine light came on and then the car immediately slowed my speed.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Transmission Fluid Pump failed, and is needing to be replaced. The car only had 200 miles on it and was bought 5 days prior before the issue began. How was your safety or the safety of others put at risk? The car immediatley reduced my speed to 30mph. I was driving on an expressway, and caused me to slow traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yea, I have the error code given to me by OnStar: P2797 Auxilliary Transmission Fluid Pump error Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been brought into a Chevrolet service center and awaiting for a replacement part from GM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The check engine light came on and then the car immediately slowed my speed.
Mfg Campaign: 11552320
Recall Date: Oct 27, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Transmission Fluid Pump failed, and is needing to be replaced. The car only had 200 miles on it and was bought 5 days prior before the issue began. How was your safety or the safety of others put at risk? The car immediatley reduced my speed to 30mph. I was driving on an expressway, and caused me to slow traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yea, I have the error code given to me by OnStar: P2797 Auxilliary Transmission Fluid Pump error Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been brought into a Chevrolet service center and awaiting for a replacement part from GM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The check engine light came on and then the car immediately slowed my speed.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Transmission Fluid Pump failed, and is needing to be replaced. The car only had 200 miles on it and was bought 5 days prior before the issue began. How was your safety or the safety of others put at risk? The car immediatley reduced my speed to 30mph. I was driving on an expressway, and caused me to slow traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yea, I have the error code given to me by OnStar: P2797 Auxilliary Transmission Fluid Pump error Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been brought into a Chevrolet service center and awaiting for a replacement part from GM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The check engine light came on and then the car immediately slowed my speed.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Transmission Fluid Pump failed, and is needing to be replaced. The car only had 200 miles on it and was bought 5 days prior before the issue began. How was your safety or the safety of others put at risk? The car immediatley reduced my speed to 30mph. I was driving on an expressway, and caused me to slow traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yea, I have the error code given to me by OnStar: P2797 Auxilliary Transmission Fluid Pump error Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been brought into a Chevrolet service center and awaiting for a replacement part from GM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The check engine light came on and then the car immediately slowed my speed.
Mfg Campaign: 11552320
Recall Date: Oct 27, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? - I believe it is the electrical component, or wiring component that is under the hood. It spontaneously caught on fire in the middle of the night with no indication of arson or outside source. How was your safety or the safety of others put at risk? Definitely a safety concern since how would anyone know if their car will not spontaneously catch on fire while driving, parked, inside a garage? Not only my own safety concern, but for my family and neighboring houses/cars' safety as well. Has the problem been reproduced or confirmed by a dealer or independent service center? GM Claims department only stated that they went by NFPA921-2021. However, no detailed report was produced, or at least they say it never did, even though we requested more than two dozen times. And evidently, just closed the case without giving us a valid reasoning or evidence of anything. And as for the NFPA921-2021, it is two years old already. Please keep in mind that GM had this car for almost 3 months for investigation but no report, reasoning, or any valid understanding for a consumer's point of view. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? GM said they did but no investigation report or work report or anything related to that has been provided. NO EVIDENCE, NO TRAIL, NO INVESTIGATION REPORT. Only denial letter. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear None of the warnings were shown prior to this. 3 months of investigation from GM, but no reports, no investigation report was produced or provided. How can we as a consumer, believe what they are doing is valid and fair?
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? - I believe it is the electrical component, or wiring component that is under the hood. It spontaneously caught on fire in the middle of the night with no indication of arson or outside source. How was your safety or the safety of others put at risk? Definitely a safety concern since how would anyone know if their car will not spontaneously catch on fire while driving, parked, inside a garage? Not only my own safety concern, but for my family and neighboring houses/cars' safety as well. Has the problem been reproduced or confirmed by a dealer or independent service center? GM Claims department only stated that they went by NFPA921-2021. However, no detailed report was produced, or at least they say it never did, even though we requested more than two dozen times. And evidently, just closed the case without giving us a valid reasoning or evidence of anything. And as for the NFPA921-2021, it is two years old already. Please keep in mind that GM had this car for almost 3 months for investigation but no report, reasoning, or any valid understanding for a consumer's point of view. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? GM said they did but no investigation report or work report or anything related to that has been provided. NO EVIDENCE, NO TRAIL, NO INVESTIGATION REPORT. Only denial letter. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear None of the warnings were shown prior to this. 3 months of investigation from GM, but no reports, no investigation report was produced or provided. How can we as a consumer, believe what they are doing is valid and fair?
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? - I believe it is the electrical component, or wiring component that is under the hood. It spontaneously caught on fire in the middle of the night with no indication of arson or outside source. How was your safety or the safety of others put at risk? Definitely a safety concern since how would anyone know if their car will not spontaneously catch on fire while driving, parked, inside a garage? Not only my own safety concern, but for my family and neighboring houses/cars' safety as well. Has the problem been reproduced or confirmed by a dealer or independent service center? GM Claims department only stated that they went by NFPA921-2021. However, no detailed report was produced, or at least they say it never did, even though we requested more than two dozen times. And evidently, just closed the case without giving us a valid reasoning or evidence of anything. And as for the NFPA921-2021, it is two years old already. Please keep in mind that GM had this car for almost 3 months for investigation but no report, reasoning, or any valid understanding for a consumer's point of view. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? GM said they did but no investigation report or work report or anything related to that has been provided. NO EVIDENCE, NO TRAIL, NO INVESTIGATION REPORT. Only denial letter. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear None of the warnings were shown prior to this. 3 months of investigation from GM, but no reports, no investigation report was produced or provided. How can we as a consumer, believe what they are doing is valid and fair?
Mfg Campaign: 11552090
Recall Date: Oct 26, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving at slow speeds, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The contact stated all the doors were locked except the front driver's side door and all the wheels were locked. The contact stated that the failure had occurred several times. The vehicle was towed to the dealer however, the dealer was unable to duplicate the failure. The contact was informed that the modules were reset and updated however, the failure reoccurred. The vehicle was not repaired. The contact stated the vehicle was currently at the dealer for the fourth time. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving at slow speeds, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The contact stated all the doors were locked except the front driver's side door and all the wheels were locked. The contact stated that the failure had occurred several times. The vehicle was towed to the dealer however, the dealer was unable to duplicate the failure. The contact was informed that the modules were reset and updated however, the failure reoccurred. The vehicle was not repaired. The contact stated the vehicle was currently at the dealer for the fourth time. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving at slow speeds, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The contact stated all the doors were locked except the front driver's side door and all the wheels were locked. The contact stated that the failure had occurred several times. The vehicle was towed to the dealer however, the dealer was unable to duplicate the failure. The contact was informed that the modules were reset and updated however, the failure reoccurred. The vehicle was not repaired. The contact stated the vehicle was currently at the dealer for the fourth time. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 18,000.
Mfg Campaign: 11552107
Recall Date: Oct 26, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We were driving slowly in Los Angeles traffic, trying to pick up a little speed, when the car suddenly seized up -- as it seemed to slam its brakes. We nearly had heart attacks, because there was traffic behind us, and the car behind us could easily have slammed into us. We didn't notice anything on the dash. We don't believe the car was trying to warn us about an imminent forward collision, because there were no "beep beep beeps" as there typically are when it senses a forward threat. Just a sudden breaking, and then it was fine again. Happy to have anyone inspect the car upon request, though I have my doubts they'd find anything. Note that there are already several other complaints about this car that have reported exactly the same problem. It really should be investigated!
Corrective Action:
We were driving slowly in Los Angeles traffic, trying to pick up a little speed, when the car suddenly seized up -- as it seemed to slam its brakes. We nearly had heart attacks, because there was traffic behind us, and the car behind us could easily have slammed into us. We didn't notice anything on the dash. We don't believe the car was trying to warn us about an imminent forward collision, because there were no "beep beep beeps" as there typically are when it senses a forward threat. Just a sudden breaking, and then it was fine again. Happy to have anyone inspect the car upon request, though I have my doubts they'd find anything. Note that there are already several other complaints about this car that have reported exactly the same problem. It really should be investigated!
Additional Notes:
We were driving slowly in Los Angeles traffic, trying to pick up a little speed, when the car suddenly seized up -- as it seemed to slam its brakes. We nearly had heart attacks, because there was traffic behind us, and the car behind us could easily have slammed into us. We didn't notice anything on the dash. We don't believe the car was trying to warn us about an imminent forward collision, because there were no "beep beep beeps" as there typically are when it senses a forward threat. Just a sudden breaking, and then it was fine again. Happy to have anyone inspect the car upon request, though I have my doubts they'd find anything. Note that there are already several other complaints about this car that have reported exactly the same problem. It really should be investigated!
Mfg Campaign: 11547019
Recall Date: Sep 28, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while the vehicle was in reverse(R), the cross-traffic alert system failed to alert of passing vehicles within 60-ft of the vehicle. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 100.
Corrective Action:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while the vehicle was in reverse(R), the cross-traffic alert system failed to alert of passing vehicles within 60-ft of the vehicle. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 100.
Additional Notes:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while the vehicle was in reverse(R), the cross-traffic alert system failed to alert of passing vehicles within 60-ft of the vehicle. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 100.
Mfg Campaign: 11546857
Recall Date: Sep 27, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Moving at 3mph on slow freeway offramp, my Bolt EUV suddenly braked by itself for no apparent reason. I was at no time in danger of colliding with the car in front of me. However, the driver behind almost rear-ended me when surprised by the sudden braking and sounded his horn. Control Modules scanned at Culver City Chevrolet. No Diagnostic Trouble Codes detected. Problem not confirmed by dealer. An earlier incident of emergency self-braking occurred in May when traversing a speed hump at normal speed where no other vehicles were present. These are the only two instances of self-braking, both unexpected and unnecessary, during the first 5 months/2400 miles of new car ownership. Car is available for inspection upon request.
Corrective Action:
Moving at 3mph on slow freeway offramp, my Bolt EUV suddenly braked by itself for no apparent reason. I was at no time in danger of colliding with the car in front of me. However, the driver behind almost rear-ended me when surprised by the sudden braking and sounded his horn. Control Modules scanned at Culver City Chevrolet. No Diagnostic Trouble Codes detected. Problem not confirmed by dealer. An earlier incident of emergency self-braking occurred in May when traversing a speed hump at normal speed where no other vehicles were present. These are the only two instances of self-braking, both unexpected and unnecessary, during the first 5 months/2400 miles of new car ownership. Car is available for inspection upon request.
Additional Notes:
Moving at 3mph on slow freeway offramp, my Bolt EUV suddenly braked by itself for no apparent reason. I was at no time in danger of colliding with the car in front of me. However, the driver behind almost rear-ended me when surprised by the sudden braking and sounded his horn. Control Modules scanned at Culver City Chevrolet. No Diagnostic Trouble Codes detected. Problem not confirmed by dealer. An earlier incident of emergency self-braking occurred in May when traversing a speed hump at normal speed where no other vehicles were present. These are the only two instances of self-braking, both unexpected and unnecessary, during the first 5 months/2400 miles of new car ownership. Car is available for inspection upon request.
Mfg Campaign: 11545606
Recall Date: Sep 20, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I drove the vehicle roughly 5 miles on city streets then parked and walked away for roughly 15 minutes. I came back, got in the car, powered it on and attempted to shift but was presented an error message stating “Conditions not correct for shift”. The car seemed to be ‘running’, but the AC did not turn on despite the settings displaying that it was operating. Thankfully I was able to shut down the car after a few minutes and, after waiting a few minutes further, power it back up. This is the first time this has happened to me. Additional details: Mileage: <900 Age: ~2 months At first I thought this could be due to my own behavior. I live in the Southwest (desert). This is possibly the first time I haven’t remotely started the car and let it precondition, but that seems slightly irrelevant given that this happened at night (not baking in the sun) and, before the 10 minutes of rest, the vehicle should have theoretically been ‘conditioning’ during the previous drive.
Corrective Action:
I drove the vehicle roughly 5 miles on city streets then parked and walked away for roughly 15 minutes. I came back, got in the car, powered it on and attempted to shift but was presented an error message stating “Conditions not correct for shift”. The car seemed to be ‘running’, but the AC did not turn on despite the settings displaying that it was operating. Thankfully I was able to shut down the car after a few minutes and, after waiting a few minutes further, power it back up. This is the first time this has happened to me. Additional details: Mileage: <900 Age: ~2 months At first I thought this could be due to my own behavior. I live in the Southwest (desert). This is possibly the first time I haven’t remotely started the car and let it precondition, but that seems slightly irrelevant given that this happened at night (not baking in the sun) and, before the 10 minutes of rest, the vehicle should have theoretically been ‘conditioning’ during the previous drive.
Additional Notes:
I drove the vehicle roughly 5 miles on city streets then parked and walked away for roughly 15 minutes. I came back, got in the car, powered it on and attempted to shift but was presented an error message stating “Conditions not correct for shift”. The car seemed to be ‘running’, but the AC did not turn on despite the settings displaying that it was operating. Thankfully I was able to shut down the car after a few minutes and, after waiting a few minutes further, power it back up. This is the first time this has happened to me. Additional details: Mileage: <900 Age: ~2 months At first I thought this could be due to my own behavior. I live in the Southwest (desert). This is possibly the first time I haven’t remotely started the car and let it precondition, but that seems slightly irrelevant given that this happened at night (not baking in the sun) and, before the 10 minutes of rest, the vehicle should have theoretically been ‘conditioning’ during the previous drive.
Mfg Campaign: 11545319
Recall Date: Sep 19, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I drove the vehicle roughly 5 miles on city streets then parked and walked away for roughly 15 minutes. I came back, got in the car, powered it on and attempted to shift but was presented an error message stating “Conditions not correct for shift”. The car seemed to be ‘running’, but the AC did not turn on despite the settings displaying that it was operating. Thankfully I was able to shut down the car after a few minutes and, after waiting a few minutes further, power it back up. This is the first time this has happened to me. Additional details: Mileage: <900 Age: ~2 months At first I thought this could be due to my own behavior. I live in the Southwest (desert). This is possibly the first time I haven’t remotely started the car and let it precondition, but that seems slightly irrelevant given that this happened at night (not baking in the sun) and, before the 10 minutes of rest, the vehicle should have theoretically been ‘conditioning’ during the previous drive.
Corrective Action:
I drove the vehicle roughly 5 miles on city streets then parked and walked away for roughly 15 minutes. I came back, got in the car, powered it on and attempted to shift but was presented an error message stating “Conditions not correct for shift”. The car seemed to be ‘running’, but the AC did not turn on despite the settings displaying that it was operating. Thankfully I was able to shut down the car after a few minutes and, after waiting a few minutes further, power it back up. This is the first time this has happened to me. Additional details: Mileage: <900 Age: ~2 months At first I thought this could be due to my own behavior. I live in the Southwest (desert). This is possibly the first time I haven’t remotely started the car and let it precondition, but that seems slightly irrelevant given that this happened at night (not baking in the sun) and, before the 10 minutes of rest, the vehicle should have theoretically been ‘conditioning’ during the previous drive.
Additional Notes:
I drove the vehicle roughly 5 miles on city streets then parked and walked away for roughly 15 minutes. I came back, got in the car, powered it on and attempted to shift but was presented an error message stating “Conditions not correct for shift”. The car seemed to be ‘running’, but the AC did not turn on despite the settings displaying that it was operating. Thankfully I was able to shut down the car after a few minutes and, after waiting a few minutes further, power it back up. This is the first time this has happened to me. Additional details: Mileage: <900 Age: ~2 months At first I thought this could be due to my own behavior. I live in the Southwest (desert). This is possibly the first time I haven’t remotely started the car and let it precondition, but that seems slightly irrelevant given that this happened at night (not baking in the sun) and, before the 10 minutes of rest, the vehicle should have theoretically been ‘conditioning’ during the previous drive.
Mfg Campaign: 11545319
Recall Date: Sep 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I drove the vehicle roughly 5 miles on city streets then parked and walked away for roughly 15 minutes. I came back, got in the car, powered it on and attempted to shift but was presented an error message stating “Conditions not correct for shift”. The car seemed to be ‘running’, but the AC did not turn on despite the settings displaying that it was operating. Thankfully I was able to shut down the car after a few minutes and, after waiting a few minutes further, power it back up. This is the first time this has happened to me. Additional details: Mileage: <900 Age: ~2 months At first I thought this could be due to my own behavior. I live in the Southwest (desert). This is possibly the first time I haven’t remotely started the car and let it precondition, but that seems slightly irrelevant given that this happened at night (not baking in the sun) and, before the 10 minutes of rest, the vehicle should have theoretically been ‘conditioning’ during the previous drive.
Corrective Action:
I drove the vehicle roughly 5 miles on city streets then parked and walked away for roughly 15 minutes. I came back, got in the car, powered it on and attempted to shift but was presented an error message stating “Conditions not correct for shift”. The car seemed to be ‘running’, but the AC did not turn on despite the settings displaying that it was operating. Thankfully I was able to shut down the car after a few minutes and, after waiting a few minutes further, power it back up. This is the first time this has happened to me. Additional details: Mileage: <900 Age: ~2 months At first I thought this could be due to my own behavior. I live in the Southwest (desert). This is possibly the first time I haven’t remotely started the car and let it precondition, but that seems slightly irrelevant given that this happened at night (not baking in the sun) and, before the 10 minutes of rest, the vehicle should have theoretically been ‘conditioning’ during the previous drive.
Additional Notes:
I drove the vehicle roughly 5 miles on city streets then parked and walked away for roughly 15 minutes. I came back, got in the car, powered it on and attempted to shift but was presented an error message stating “Conditions not correct for shift”. The car seemed to be ‘running’, but the AC did not turn on despite the settings displaying that it was operating. Thankfully I was able to shut down the car after a few minutes and, after waiting a few minutes further, power it back up. This is the first time this has happened to me. Additional details: Mileage: <900 Age: ~2 months At first I thought this could be due to my own behavior. I live in the Southwest (desert). This is possibly the first time I haven’t remotely started the car and let it precondition, but that seems slightly irrelevant given that this happened at night (not baking in the sun) and, before the 10 minutes of rest, the vehicle should have theoretically been ‘conditioning’ during the previous drive.
Mfg Campaign: 11545319
Recall Date: Sep 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Upon starting car, and attempting to shift, display showed "Conditions Not Correct for Shift". Required turning off car, opening driver door, waiting for displays to turn off, then restarting car before shifting into any gear was possible
Corrective Action:
Upon starting car, and attempting to shift, display showed "Conditions Not Correct for Shift". Required turning off car, opening driver door, waiting for displays to turn off, then restarting car before shifting into any gear was possible
Additional Notes:
Upon starting car, and attempting to shift, display showed "Conditions Not Correct for Shift". Required turning off car, opening driver door, waiting for displays to turn off, then restarting car before shifting into any gear was possible
Mfg Campaign: 11544190
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Brake lights are too low on vehicle - middle lights are only running lights. Drivers behind vehicle in stop and go traffic must rely on high mounted third brake light mounted at peak of vehicle roof line, especially difficult for larger vehicles (SUVs, Trucks) to see low mounted brakes, with expectation that the middle lights will indicate braking. Multiple reports and complains regarding this issue are posted online and also in this database.
Corrective Action:
Brake lights are too low on vehicle - middle lights are only running lights. Drivers behind vehicle in stop and go traffic must rely on high mounted third brake light mounted at peak of vehicle roof line, especially difficult for larger vehicles (SUVs, Trucks) to see low mounted brakes, with expectation that the middle lights will indicate braking. Multiple reports and complains regarding this issue are posted online and also in this database.
Additional Notes:
Brake lights are too low on vehicle - middle lights are only running lights. Drivers behind vehicle in stop and go traffic must rely on high mounted third brake light mounted at peak of vehicle roof line, especially difficult for larger vehicles (SUVs, Trucks) to see low mounted brakes, with expectation that the middle lights will indicate braking. Multiple reports and complains regarding this issue are posted online and also in this database.
Mfg Campaign: 11538678
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Multiple instances seemingly at random of steering wheel not adjusting to center, wanting to turn one direction or another, and generally loose feeling of steering. This is all with the lane keep assist feature off.
Corrective Action:
Multiple instances seemingly at random of steering wheel not adjusting to center, wanting to turn one direction or another, and generally loose feeling of steering. This is all with the lane keep assist feature off.
Additional Notes:
Multiple instances seemingly at random of steering wheel not adjusting to center, wanting to turn one direction or another, and generally loose feeling of steering. This is all with the lane keep assist feature off.
Mfg Campaign: 11537461
Recall Date: Aug 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving 45 MPH, the vehicle lost motive power and shut off without warning. The contact attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to the dealer and the contact was informed that the 12-volt battery was not being used enough and rebooted the vehicle. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 3,350.
Corrective Action:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving 45 MPH, the vehicle lost motive power and shut off without warning. The contact attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to the dealer and the contact was informed that the 12-volt battery was not being used enough and rebooted the vehicle. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 3,350.
Additional Notes:
The contact owns a 2023 Chevrolet Bolt EUV. The contact stated while driving 45 MPH, the vehicle lost motive power and shut off without warning. The contact attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to the dealer and the contact was informed that the 12-volt battery was not being used enough and rebooted the vehicle. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 3,350.
Mfg Campaign: 11534178
Recall Date: Jul 24, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After rain, the locks on the vehicle would not lock or unlock whether by using the key fob, interior door buttons, or OnStar app. After approximately 2 hours the locks began working again.
Corrective Action:
After rain, the locks on the vehicle would not lock or unlock whether by using the key fob, interior door buttons, or OnStar app. After approximately 2 hours the locks began working again.
Additional Notes:
After rain, the locks on the vehicle would not lock or unlock whether by using the key fob, interior door buttons, or OnStar app. After approximately 2 hours the locks began working again.
Mfg Campaign: 11533746
Recall Date: Jul 21, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I, and many other owners of Chevy Bolts are having our speed suddenly reduced without warning. The vehicle immediately drops to a max speed of 30 mph and gives an error message "Propulsion Power is Reduced". One common cause seems to be defective transmission fluid pumps, although other electrical and mechanical components also seem to cause this problem. One common error code seems to be P2797, along with the "Propulsion Power is Reduced" message. This dangerous speed reduction is sometimes happening in dangerous situations, while driving in heavy traffic and at high speeds on highways. This is an incredibly dangerous defect and could easily cause car accidents, injuries or death. People are also being stranded without warning. There are many posts (dozens+) about this on various owners groups, including Reddit, Facebook groups and others. The Bolt brake lights and turn signals are also placed in very bad locations which are not obvious or visible, which is also incredibly dangerous.
Corrective Action:
I, and many other owners of Chevy Bolts are having our speed suddenly reduced without warning. The vehicle immediately drops to a max speed of 30 mph and gives an error message "Propulsion Power is Reduced". One common cause seems to be defective transmission fluid pumps, although other electrical and mechanical components also seem to cause this problem. One common error code seems to be P2797, along with the "Propulsion Power is Reduced" message. This dangerous speed reduction is sometimes happening in dangerous situations, while driving in heavy traffic and at high speeds on highways. This is an incredibly dangerous defect and could easily cause car accidents, injuries or death. People are also being stranded without warning. There are many posts (dozens+) about this on various owners groups, including Reddit, Facebook groups and others. The Bolt brake lights and turn signals are also placed in very bad locations which are not obvious or visible, which is also incredibly dangerous.
Additional Notes:
I, and many other owners of Chevy Bolts are having our speed suddenly reduced without warning. The vehicle immediately drops to a max speed of 30 mph and gives an error message "Propulsion Power is Reduced". One common cause seems to be defective transmission fluid pumps, although other electrical and mechanical components also seem to cause this problem. One common error code seems to be P2797, along with the "Propulsion Power is Reduced" message. This dangerous speed reduction is sometimes happening in dangerous situations, while driving in heavy traffic and at high speeds on highways. This is an incredibly dangerous defect and could easily cause car accidents, injuries or death. People are also being stranded without warning. There are many posts (dozens+) about this on various owners groups, including Reddit, Facebook groups and others. The Bolt brake lights and turn signals are also placed in very bad locations which are not obvious or visible, which is also incredibly dangerous.
Mfg Campaign: 11533398
Recall Date: Jul 20, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I, and many other owners of Chevy Bolts are having our speed suddenly reduced without warning. The vehicle immediately drops to a max speed of 30 mph and gives an error message "Propulsion Power is Reduced". One common cause seems to be defective transmission fluid pumps, although other electrical and mechanical components also seem to cause this problem. One common error code seems to be P2797, along with the "Propulsion Power is Reduced" message. This dangerous speed reduction is sometimes happening in dangerous situations, while driving in heavy traffic and at high speeds on highways. This is an incredibly dangerous defect and could easily cause car accidents, injuries or death. People are also being stranded without warning. There are many posts (dozens+) about this on various owners groups, including Reddit, Facebook groups and others. The Bolt brake lights and turn signals are also placed in very bad locations which are not obvious or visible, which is also incredibly dangerous.
Corrective Action:
I, and many other owners of Chevy Bolts are having our speed suddenly reduced without warning. The vehicle immediately drops to a max speed of 30 mph and gives an error message "Propulsion Power is Reduced". One common cause seems to be defective transmission fluid pumps, although other electrical and mechanical components also seem to cause this problem. One common error code seems to be P2797, along with the "Propulsion Power is Reduced" message. This dangerous speed reduction is sometimes happening in dangerous situations, while driving in heavy traffic and at high speeds on highways. This is an incredibly dangerous defect and could easily cause car accidents, injuries or death. People are also being stranded without warning. There are many posts (dozens+) about this on various owners groups, including Reddit, Facebook groups and others. The Bolt brake lights and turn signals are also placed in very bad locations which are not obvious or visible, which is also incredibly dangerous.
Additional Notes:
I, and many other owners of Chevy Bolts are having our speed suddenly reduced without warning. The vehicle immediately drops to a max speed of 30 mph and gives an error message "Propulsion Power is Reduced". One common cause seems to be defective transmission fluid pumps, although other electrical and mechanical components also seem to cause this problem. One common error code seems to be P2797, along with the "Propulsion Power is Reduced" message. This dangerous speed reduction is sometimes happening in dangerous situations, while driving in heavy traffic and at high speeds on highways. This is an incredibly dangerous defect and could easily cause car accidents, injuries or death. People are also being stranded without warning. There are many posts (dozens+) about this on various owners groups, including Reddit, Facebook groups and others. The Bolt brake lights and turn signals are also placed in very bad locations which are not obvious or visible, which is also incredibly dangerous.
Mfg Campaign: 11533398
Recall Date: Jul 20, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I, and many other owners of Chevy Bolts are having our speed suddenly reduced without warning. The vehicle immediately drops to a max speed of 30 mph and gives an error message "Propulsion Power is Reduced". One common cause seems to be defective transmission fluid pumps, although other electrical and mechanical components also seem to cause this problem. One common error code seems to be P2797, along with the "Propulsion Power is Reduced" message. This dangerous speed reduction is sometimes happening in dangerous situations, while driving in heavy traffic and at high speeds on highways. This is an incredibly dangerous defect and could easily cause car accidents, injuries or death. People are also being stranded without warning. There are many posts (dozens+) about this on various owners groups, including Reddit, Facebook groups and others. The Bolt brake lights and turn signals are also placed in very bad locations which are not obvious or visible, which is also incredibly dangerous.
Corrective Action:
I, and many other owners of Chevy Bolts are having our speed suddenly reduced without warning. The vehicle immediately drops to a max speed of 30 mph and gives an error message "Propulsion Power is Reduced". One common cause seems to be defective transmission fluid pumps, although other electrical and mechanical components also seem to cause this problem. One common error code seems to be P2797, along with the "Propulsion Power is Reduced" message. This dangerous speed reduction is sometimes happening in dangerous situations, while driving in heavy traffic and at high speeds on highways. This is an incredibly dangerous defect and could easily cause car accidents, injuries or death. People are also being stranded without warning. There are many posts (dozens+) about this on various owners groups, including Reddit, Facebook groups and others. The Bolt brake lights and turn signals are also placed in very bad locations which are not obvious or visible, which is also incredibly dangerous.
Additional Notes:
I, and many other owners of Chevy Bolts are having our speed suddenly reduced without warning. The vehicle immediately drops to a max speed of 30 mph and gives an error message "Propulsion Power is Reduced". One common cause seems to be defective transmission fluid pumps, although other electrical and mechanical components also seem to cause this problem. One common error code seems to be P2797, along with the "Propulsion Power is Reduced" message. This dangerous speed reduction is sometimes happening in dangerous situations, while driving in heavy traffic and at high speeds on highways. This is an incredibly dangerous defect and could easily cause car accidents, injuries or death. People are also being stranded without warning. There are many posts (dozens+) about this on various owners groups, including Reddit, Facebook groups and others. The Bolt brake lights and turn signals are also placed in very bad locations which are not obvious or visible, which is also incredibly dangerous.
Mfg Campaign: 11533398
Recall Date: Jul 20, 2023
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