Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232421970
Recall Date: Dec 14, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222383790
Recall Date: Dec 15, 2022
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212343880
Recall Date: Jul 23, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202311730
Recall Date: Nov 13, 2020
Consumer Complaints
430 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is an existing recall on my 2017 Bolt EV and GM has not addressed the cause of the battery fires and has instead offered a software update. My car charges in the garage, the danger of battery fires is still present in the battery packs unless it is replaced with a newer type that does not have the original defect. I believe that NHTSA issued the recall to give an auto manufacturer time to rectify a safety defect but it looks like GM has issued a clever workaround to the initial defect of their battery packs by designing a software that will give an early warning of a possible fire. This is not acceptable for the simple reason that there's no guarantee a car owner will hear or see this warning if car is unattended in the garage in the middle of the night. The original safety defect is still present in the defective battery pack so a fix should be for GM to repair the defect in the affected battery packs or replace all defective battery packs. This recall and fix offered is not acceptable it should not take over a year for GM to make good on this recall. Action needs to be taken to get a final fix, this could be deadly to any family that owns this vehicle.
Corrective Action:
There is an existing recall on my 2017 Bolt EV and GM has not addressed the cause of the battery fires and has instead offered a software update. My car charges in the garage, the danger of battery fires is still present in the battery packs unless it is replaced with a newer type that does not have the original defect. I believe that NHTSA issued the recall to give an auto manufacturer time to rectify a safety defect but it looks like GM has issued a clever workaround to the initial defect of their battery packs by designing a software that will give an early warning of a possible fire. This is not acceptable for the simple reason that there's no guarantee a car owner will hear or see this warning if car is unattended in the garage in the middle of the night. The original safety defect is still present in the defective battery pack so a fix should be for GM to repair the defect in the affected battery packs or replace all defective battery packs. This recall and fix offered is not acceptable it should not take over a year for GM to make good on this recall. Action needs to be taken to get a final fix, this could be deadly to any family that owns this vehicle.
Additional Notes:
There is an existing recall on my 2017 Bolt EV and GM has not addressed the cause of the battery fires and has instead offered a software update. My car charges in the garage, the danger of battery fires is still present in the battery packs unless it is replaced with a newer type that does not have the original defect. I believe that NHTSA issued the recall to give an auto manufacturer time to rectify a safety defect but it looks like GM has issued a clever workaround to the initial defect of their battery packs by designing a software that will give an early warning of a possible fire. This is not acceptable for the simple reason that there's no guarantee a car owner will hear or see this warning if car is unattended in the garage in the middle of the night. The original safety defect is still present in the defective battery pack so a fix should be for GM to repair the defect in the affected battery packs or replace all defective battery packs. This recall and fix offered is not acceptable it should not take over a year for GM to make good on this recall. Action needs to be taken to get a final fix, this could be deadly to any family that owns this vehicle.
Mfg Campaign: 11424402
Recall Date: Jul 12, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Touch screen unresponsive, freezes with rear camera streaming — incredible distraction, system restarts at random. Loss of functionality to HVAC controls in winter caused window to fog and created dangerous driving scenario. Pop sound in speakers then loss of power to infotainment system periodically. I have had dealership replace sway bar and steering due to defective parts. GM not as cooperative as they could be and process lengthy. Now GM tech says chip and screen need replacement. Battery recall has compounded my concerns over safety of Bolt EV.
Corrective Action:
Touch screen unresponsive, freezes with rear camera streaming — incredible distraction, system restarts at random. Loss of functionality to HVAC controls in winter caused window to fog and created dangerous driving scenario. Pop sound in speakers then loss of power to infotainment system periodically. I have had dealership replace sway bar and steering due to defective parts. GM not as cooperative as they could be and process lengthy. Now GM tech says chip and screen need replacement. Battery recall has compounded my concerns over safety of Bolt EV.
Additional Notes:
Touch screen unresponsive, freezes with rear camera streaming — incredible distraction, system restarts at random. Loss of functionality to HVAC controls in winter caused window to fog and created dangerous driving scenario. Pop sound in speakers then loss of power to infotainment system periodically. I have had dealership replace sway bar and steering due to defective parts. GM not as cooperative as they could be and process lengthy. Now GM tech says chip and screen need replacement. Battery recall has compounded my concerns over safety of Bolt EV.
Mfg Campaign: 11424127
Recall Date: Jul 9, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated while driving 40 mph, the steering wheel was difficult to turn. The contact stated that there was no warning light illuminated. The vehicle was diagnosed with needing a steering rack however, the vehicle was not repaired. The manufacturer was informed of failure and the contact was awaiting a response. The failure mileage was approximately 44,000.
Corrective Action:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated while driving 40 mph, the steering wheel was difficult to turn. The contact stated that there was no warning light illuminated. The vehicle was diagnosed with needing a steering rack however, the vehicle was not repaired. The manufacturer was informed of failure and the contact was awaiting a response. The failure mileage was approximately 44,000.
Additional Notes:
The contact owns a 2017 Chevrolet Bolt EV. The contact stated while driving 40 mph, the steering wheel was difficult to turn. The contact stated that there was no warning light illuminated. The vehicle was diagnosed with needing a steering rack however, the vehicle was not repaired. The manufacturer was informed of failure and the contact was awaiting a response. The failure mileage was approximately 44,000.
Mfg Campaign: 11422329
Recall Date: Jun 25, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is an existing recall on my 2017 Bolt EV and GM has not addressed the cause of the battery fires and has instead offered a software that will provide advanced warning when a fire is imminent. Since most of the known fires started in the garage while parked the danger of battery fires is still present in the battery packs unless it is replaced with a newer type that does not have the original defect. I believe that NHTSA issued the recall to give an auto manufacturer a chance to rectify a safety defect but it looks like GM has issued a clever workaround to the initial defect of their battery packs by designing a software that will give an early warning of a possible fire. This is not acceptable for the simple reason that there's no guarantee a car owner will hear or see this warning if car is unattended in the garage in the middle of the night. The original safety defect is still present in the defective battery pack so a fix should be for GM to repair the defect in the affected battery packs or replace all defective battery packs. Anything less would be morally reprehensible and an insult to a federal safety agency like the NHTSA.
Corrective Action:
There is an existing recall on my 2017 Bolt EV and GM has not addressed the cause of the battery fires and has instead offered a software that will provide advanced warning when a fire is imminent. Since most of the known fires started in the garage while parked the danger of battery fires is still present in the battery packs unless it is replaced with a newer type that does not have the original defect. I believe that NHTSA issued the recall to give an auto manufacturer a chance to rectify a safety defect but it looks like GM has issued a clever workaround to the initial defect of their battery packs by designing a software that will give an early warning of a possible fire. This is not acceptable for the simple reason that there's no guarantee a car owner will hear or see this warning if car is unattended in the garage in the middle of the night. The original safety defect is still present in the defective battery pack so a fix should be for GM to repair the defect in the affected battery packs or replace all defective battery packs. Anything less would be morally reprehensible and an insult to a federal safety agency like the NHTSA.
Additional Notes:
There is an existing recall on my 2017 Bolt EV and GM has not addressed the cause of the battery fires and has instead offered a software that will provide advanced warning when a fire is imminent. Since most of the known fires started in the garage while parked the danger of battery fires is still present in the battery packs unless it is replaced with a newer type that does not have the original defect. I believe that NHTSA issued the recall to give an auto manufacturer a chance to rectify a safety defect but it looks like GM has issued a clever workaround to the initial defect of their battery packs by designing a software that will give an early warning of a possible fire. This is not acceptable for the simple reason that there's no guarantee a car owner will hear or see this warning if car is unattended in the garage in the middle of the night. The original safety defect is still present in the defective battery pack so a fix should be for GM to repair the defect in the affected battery packs or replace all defective battery packs. Anything less would be morally reprehensible and an insult to a federal safety agency like the NHTSA.
Mfg Campaign: 11422362
Recall Date: Jun 25, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
There is an intermittent RAPID TAPPING NOISE COMING FROM THE BRAKE BOOSTER upon opening a door, or releasing the brake pedal (standing still or while in motion), or unplugging the power cord. The behavior is more frequent on colder days. This tapping noise typically continues for nearly a minute. Tapping the brake pedal causes the noise to cease momentarily. Very slight movement on the brake pedal can sometimes stop the tapping. This behavior began more than a year ago. I took the car to the Chevrolet dealer and was told a firmware update would be provided in Q1 2021. I am concerned the behavior may be an early warning sign of brake system failure, which could occur while driving.
Corrective Action:
There is an intermittent RAPID TAPPING NOISE COMING FROM THE BRAKE BOOSTER upon opening a door, or releasing the brake pedal (standing still or while in motion), or unplugging the power cord. The behavior is more frequent on colder days. This tapping noise typically continues for nearly a minute. Tapping the brake pedal causes the noise to cease momentarily. Very slight movement on the brake pedal can sometimes stop the tapping. This behavior began more than a year ago. I took the car to the Chevrolet dealer and was told a firmware update would be provided in Q1 2021. I am concerned the behavior may be an early warning sign of brake system failure, which could occur while driving.
Additional Notes:
There is an intermittent RAPID TAPPING NOISE COMING FROM THE BRAKE BOOSTER upon opening a door, or releasing the brake pedal (standing still or while in motion), or unplugging the power cord. The behavior is more frequent on colder days. This tapping noise typically continues for nearly a minute. Tapping the brake pedal causes the noise to cease momentarily. Very slight movement on the brake pedal can sometimes stop the tapping. This behavior began more than a year ago. I took the car to the Chevrolet dealer and was told a firmware update would be provided in Q1 2021. I am concerned the behavior may be an early warning sign of brake system failure, which could occur while driving.
Mfg Campaign: 11422067
Recall Date: Jun 23, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering gear is failing to return the wheels to center. When you steer into a curve and you complete the curve the steering does not return to center, you must physically turn it back out of the curve. The steering wheel is tight but operates. This could be a problem for me to perform and it is hard to keep within the lines of a lane. Billion Chevy in Iowa City Iowa has confirmed the malfunction. This is a $2100 repair. There are many complaints online of this problem. Why is this not a recall???? They got a batch of bad steering gears in 2017.
Corrective Action:
The steering gear is failing to return the wheels to center. When you steer into a curve and you complete the curve the steering does not return to center, you must physically turn it back out of the curve. The steering wheel is tight but operates. This could be a problem for me to perform and it is hard to keep within the lines of a lane. Billion Chevy in Iowa City Iowa has confirmed the malfunction. This is a $2100 repair. There are many complaints online of this problem. Why is this not a recall???? They got a batch of bad steering gears in 2017.
Additional Notes:
The steering gear is failing to return the wheels to center. When you steer into a curve and you complete the curve the steering does not return to center, you must physically turn it back out of the curve. The steering wheel is tight but operates. This could be a problem for me to perform and it is hard to keep within the lines of a lane. Billion Chevy in Iowa City Iowa has confirmed the malfunction. This is a $2100 repair. There are many complaints online of this problem. Why is this not a recall???? They got a batch of bad steering gears in 2017.
Mfg Campaign: 11421720
Recall Date: Jun 21, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Sway bar components and steering making noises and excessive movement. These issues were noticeable just after 3yr 36k limited warranty had expired (approx 23k miles on vehicle). Items later found to be faulty by dealership, GM gave significant pushback and offered limited assistance with repairs and claims the treat items on case by case basis. I have read multiple reports of these repairs being performed under warranty and with a few customers out of warranty with similar symptoms. It’s time to investigate Sway Bar and Steering turn signal switch and related component issues in Bolt EV 2017-19, possibly later and require GM to issue a recall.
Corrective Action:
Sway bar components and steering making noises and excessive movement. These issues were noticeable just after 3yr 36k limited warranty had expired (approx 23k miles on vehicle). Items later found to be faulty by dealership, GM gave significant pushback and offered limited assistance with repairs and claims the treat items on case by case basis. I have read multiple reports of these repairs being performed under warranty and with a few customers out of warranty with similar symptoms. It’s time to investigate Sway Bar and Steering turn signal switch and related component issues in Bolt EV 2017-19, possibly later and require GM to issue a recall.
Additional Notes:
Sway bar components and steering making noises and excessive movement. These issues were noticeable just after 3yr 36k limited warranty had expired (approx 23k miles on vehicle). Items later found to be faulty by dealership, GM gave significant pushback and offered limited assistance with repairs and claims the treat items on case by case basis. I have read multiple reports of these repairs being performed under warranty and with a few customers out of warranty with similar symptoms. It’s time to investigate Sway Bar and Steering turn signal switch and related component issues in Bolt EV 2017-19, possibly later and require GM to issue a recall.
Mfg Campaign: 11418839
Recall Date: May 28, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Sway bar components and steering making noises and excessive movement. These issues were noticeable just after 3yr 36k limited warranty had expired (approx 23k miles on vehicle). Items later found to be faulty by dealership, GM gave significant pushback and offered limited assistance with repairs and claims the treat items on case by case basis. I have read multiple reports of these repairs being performed under warranty and with a few customers out of warranty with similar symptoms. It’s time to investigate Sway Bar and Steering turn signal switch and related component issues in Bolt EV 2017-19, possibly later and require GM to issue a recall.
Corrective Action:
Sway bar components and steering making noises and excessive movement. These issues were noticeable just after 3yr 36k limited warranty had expired (approx 23k miles on vehicle). Items later found to be faulty by dealership, GM gave significant pushback and offered limited assistance with repairs and claims the treat items on case by case basis. I have read multiple reports of these repairs being performed under warranty and with a few customers out of warranty with similar symptoms. It’s time to investigate Sway Bar and Steering turn signal switch and related component issues in Bolt EV 2017-19, possibly later and require GM to issue a recall.
Additional Notes:
Sway bar components and steering making noises and excessive movement. These issues were noticeable just after 3yr 36k limited warranty had expired (approx 23k miles on vehicle). Items later found to be faulty by dealership, GM gave significant pushback and offered limited assistance with repairs and claims the treat items on case by case basis. I have read multiple reports of these repairs being performed under warranty and with a few customers out of warranty with similar symptoms. It’s time to investigate Sway Bar and Steering turn signal switch and related component issues in Bolt EV 2017-19, possibly later and require GM to issue a recall.
Mfg Campaign: 11418839
Recall Date: May 28, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sway bar components and steering making noises and excessive movement. These issues were noticeable just after 3yr 36k limited warranty had expired (approx 23k miles on vehicle). Items later found to be faulty by dealership, GM gave significant pushback and offered limited assistance with repairs and claims the treat items on case by case basis. I have read multiple reports of these repairs being performed under warranty and with a few customers out of warranty with similar symptoms. It’s time to investigate Sway Bar and Steering turn signal switch and related component issues in Bolt EV 2017-19, possibly later and require GM to issue a recall.
Corrective Action:
Sway bar components and steering making noises and excessive movement. These issues were noticeable just after 3yr 36k limited warranty had expired (approx 23k miles on vehicle). Items later found to be faulty by dealership, GM gave significant pushback and offered limited assistance with repairs and claims the treat items on case by case basis. I have read multiple reports of these repairs being performed under warranty and with a few customers out of warranty with similar symptoms. It’s time to investigate Sway Bar and Steering turn signal switch and related component issues in Bolt EV 2017-19, possibly later and require GM to issue a recall.
Additional Notes:
Sway bar components and steering making noises and excessive movement. These issues were noticeable just after 3yr 36k limited warranty had expired (approx 23k miles on vehicle). Items later found to be faulty by dealership, GM gave significant pushback and offered limited assistance with repairs and claims the treat items on case by case basis. I have read multiple reports of these repairs being performed under warranty and with a few customers out of warranty with similar symptoms. It’s time to investigate Sway Bar and Steering turn signal switch and related component issues in Bolt EV 2017-19, possibly later and require GM to issue a recall.
Mfg Campaign: 11418839
Recall Date: May 28, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
2017 Chevrolet Bolt. Consumer writes in regards to high voltage battery safety recall. THE CONSUMER STATED THE SAFETY RECALL SOLUTION WAS UNACCEPTABLE.
Corrective Action:
2017 Chevrolet Bolt. Consumer writes in regards to high voltage battery safety recall. THE CONSUMER STATED THE SAFETY RECALL SOLUTION WAS UNACCEPTABLE.
Additional Notes:
2017 Chevrolet Bolt. Consumer writes in regards to high voltage battery safety recall. THE CONSUMER STATED THE SAFETY RECALL SOLUTION WAS UNACCEPTABLE.
Mfg Campaign: 11418713
Recall Date: May 27, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had no failures or problems with my vehicle specifically, but I am fearful of the fire risk due to the Chevrolet Bolt EV battery recall. My local dealer has applied the software patch to my vehicle to limit charging to 90% per the recall, but a permanent fix has not been offered by GM. I am also extremely skeptical that another software modification, as proposed by GM, will provide a permanent fix to the problem, given that it is a failure of the physical battery cells that causes the fires. I implore the NHTSA to place pressure on GM to replace the propulsion battery assembly in the affected Bolt EVs and not just try to “slap a software patch on it” as a fix. Additionally, by limiting the vehicle to 90% charge capacity, this reduces the total mileage range of the vehicle, thus reducing its overall value. (Think of it as saying you can never fill the tank to “Full” in your gasoline powered vehicle, so the MPG rating you originally purchased is no longer valid.)
Corrective Action:
I have had no failures or problems with my vehicle specifically, but I am fearful of the fire risk due to the Chevrolet Bolt EV battery recall. My local dealer has applied the software patch to my vehicle to limit charging to 90% per the recall, but a permanent fix has not been offered by GM. I am also extremely skeptical that another software modification, as proposed by GM, will provide a permanent fix to the problem, given that it is a failure of the physical battery cells that causes the fires. I implore the NHTSA to place pressure on GM to replace the propulsion battery assembly in the affected Bolt EVs and not just try to “slap a software patch on it” as a fix. Additionally, by limiting the vehicle to 90% charge capacity, this reduces the total mileage range of the vehicle, thus reducing its overall value. (Think of it as saying you can never fill the tank to “Full” in your gasoline powered vehicle, so the MPG rating you originally purchased is no longer valid.)
Additional Notes:
I have had no failures or problems with my vehicle specifically, but I am fearful of the fire risk due to the Chevrolet Bolt EV battery recall. My local dealer has applied the software patch to my vehicle to limit charging to 90% per the recall, but a permanent fix has not been offered by GM. I am also extremely skeptical that another software modification, as proposed by GM, will provide a permanent fix to the problem, given that it is a failure of the physical battery cells that causes the fires. I implore the NHTSA to place pressure on GM to replace the propulsion battery assembly in the affected Bolt EVs and not just try to “slap a software patch on it” as a fix. Additionally, by limiting the vehicle to 90% charge capacity, this reduces the total mileage range of the vehicle, thus reducing its overall value. (Think of it as saying you can never fill the tank to “Full” in your gasoline powered vehicle, so the MPG rating you originally purchased is no longer valid.)
Mfg Campaign: 11418005
Recall Date: May 21, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car is a 2017 Chevy Bolt under recall for fire hazard associated with the traction battery system. I can no longer park my car in my garage due to the fire risk. I have a significant deterioration in resale value. The car needs to be supervised when charging and no longer had full charging capacity due to the software "upgrade" mandated by Chevrolet. Even though the recall is partially implemented at this time Chevrolet has no way to complete the recall. They (GM) refuse to replace the battery and refuse a buyback on the vehicle. My vehicle is impaired and at the moment there is no recourse. The 12/30/20 date is the date of the last recall implementation. My last visit to dealer was 4/27/21 with no action taken
Corrective Action:
My car is a 2017 Chevy Bolt under recall for fire hazard associated with the traction battery system. I can no longer park my car in my garage due to the fire risk. I have a significant deterioration in resale value. The car needs to be supervised when charging and no longer had full charging capacity due to the software "upgrade" mandated by Chevrolet. Even though the recall is partially implemented at this time Chevrolet has no way to complete the recall. They (GM) refuse to replace the battery and refuse a buyback on the vehicle. My vehicle is impaired and at the moment there is no recourse. The 12/30/20 date is the date of the last recall implementation. My last visit to dealer was 4/27/21 with no action taken
Additional Notes:
My car is a 2017 Chevy Bolt under recall for fire hazard associated with the traction battery system. I can no longer park my car in my garage due to the fire risk. I have a significant deterioration in resale value. The car needs to be supervised when charging and no longer had full charging capacity due to the software "upgrade" mandated by Chevrolet. Even though the recall is partially implemented at this time Chevrolet has no way to complete the recall. They (GM) refuse to replace the battery and refuse a buyback on the vehicle. My vehicle is impaired and at the moment there is no recourse. The 12/30/20 date is the date of the last recall implementation. My last visit to dealer was 4/27/21 with no action taken
Mfg Campaign: 11417889
Recall Date: May 20, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THERE IS A RAPID TAPPING NOISE COMING FROM THE BRAKE BOOSTER UPON OPENING THE DOOR. TAPPING THE BRAKES WILL MAKE THE NOISE STOP. FOR A FEW WEEKS THIS WOULD STOP THE NOISE UNTIL THE NEXT OCCURRENCE AFTER SITTING FOR HOURS. IT HAS PROGRESSED SO THAT THE TAPPING WILL RETURN AS SOON AS THE BRAKE PEDAL IS RELEASED AND CONTINUE WHILE DRIVING. UPON PARKING, THE NOISE WILL PERSIST FOR UP TO A COUPLE OF MINUTES AND THEN STOP. PROBLEM CONTINUES. I TRIED TO ATTACH AN AUDIO FILE BUT IT WASN'T ACCEPTED AS AN APPROVED FILE.
Corrective Action:
THERE IS A RAPID TAPPING NOISE COMING FROM THE BRAKE BOOSTER UPON OPENING THE DOOR. TAPPING THE BRAKES WILL MAKE THE NOISE STOP. FOR A FEW WEEKS THIS WOULD STOP THE NOISE UNTIL THE NEXT OCCURRENCE AFTER SITTING FOR HOURS. IT HAS PROGRESSED SO THAT THE TAPPING WILL RETURN AS SOON AS THE BRAKE PEDAL IS RELEASED AND CONTINUE WHILE DRIVING. UPON PARKING, THE NOISE WILL PERSIST FOR UP TO A COUPLE OF MINUTES AND THEN STOP. PROBLEM CONTINUES. I TRIED TO ATTACH AN AUDIO FILE BUT IT WASN'T ACCEPTED AS AN APPROVED FILE.
Additional Notes:
THERE IS A RAPID TAPPING NOISE COMING FROM THE BRAKE BOOSTER UPON OPENING THE DOOR. TAPPING THE BRAKES WILL MAKE THE NOISE STOP. FOR A FEW WEEKS THIS WOULD STOP THE NOISE UNTIL THE NEXT OCCURRENCE AFTER SITTING FOR HOURS. IT HAS PROGRESSED SO THAT THE TAPPING WILL RETURN AS SOON AS THE BRAKE PEDAL IS RELEASED AND CONTINUE WHILE DRIVING. UPON PARKING, THE NOISE WILL PERSIST FOR UP TO A COUPLE OF MINUTES AND THEN STOP. PROBLEM CONTINUES. I TRIED TO ATTACH AN AUDIO FILE BUT IT WASN'T ACCEPTED AS AN APPROVED FILE.
Mfg Campaign: 11415973
Recall Date: May 10, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SINCE I ONLY HAVE SO MANY WORDS I'LL BE BRIEF. LAST YEAR, BEFORE GM, WOULD EVEN ADMIT THERE WAS A PROBLEM, MY CAR THAT I PURCHASED WITH 7647 MILES WAS BACK IN THE SHOP WITH THEM FOR ALMOST A MONTH (BACK AND FORTH) BEFORE IT REACHED 8.K MILES. THE DEALERSHIP WOULD ONLY TELL ME THAT IT HAD "ELECTRICAL PROBLEMS" AND THEY DIDN'T KNOW WHAT IT WAS. I PLACED TWO BUYBACK CASES WITH GM AND BOTH WERE DENIED. AS FOR THEM NOW RECALLING THE CARS, THEY ALWAYS KNEW OF THIS ISSUE BEFORE I PURCHASED MY CAR, I RENTED MULTIPLE BOLTS FROM GM CAR-SHARING SERVICE, MAVEN. AT LEAST THREE OF THE CARS I RENTED HAD A TERRIBLE SMELL EMITTING FROM THE BATTERY. MH RIDESHARE PASSENGERS AND I WOULD DISCUSS IT. AND THEIR TEMP FIX TELLS ME THEY ALREADY KNEW BECAUSE NONE OF THE MAVEN BOLTS WERE ALLOWED TO CHARGE TO 100 PERCENT. ALTHOUGH THE CHARGER SAID WAS FULLY CHARGED, IT WASN'T UNTIL I BOUGHT MY OWN BOLT AND STARTED CHARGING DID I REALIZE THOSE CARS WERE NEVER CHARGING FULLY. I ALWAYS WONDERED WHY THAT WAS THE CASE, BUT NOW WE KNOW. AND THE CARS WERE IN MOTION WHEN WE HAD THE BATTERY "BURPS" I STARTED CALLING IT. I DON'T HAVE ANY MORE SPECIFICS, BUT CHECK ON THE MAVEN CARS, AND WE CAN ASK MY RIDESHARE PASSENGERS. I'M SURE THEY'LL REMEMBER THE CONVERSATIONS ABOUT THE SMELL BECAUSE IT SMELLED AS IF SOMEONE BROKE WIND UNTIL I REALIZED WHAT IT WAS, THEN IT BECAME MORE OF A SULFUR SMELL TO ME. AND THAT WAS ONLY AFTER ONE OF MY PASSENGERS TOLD ME THAT THE SMELL WAS THE BATTERY. MY CAR NEVER HAD THE SULFUR SMELL, SUB THAT MANY ELECTRICAL PROBLEMS THAT THE DEALER COULD INITIALLY FIX. THEY HAVE IT RUNNING NOW, BUT AGAIN. THEY KNOW ABOUT THIS WELL BEFORE THE COMPLAINTS. FEEL FREE TO LOOK AT MY CAR. THE OCCURRENCE DATE I LISTED IS NOT EXACT. THAT'S JUST ABOUT THETIME I STARTED RENTING BOLTS FROM MAVEN.
Corrective Action:
SINCE I ONLY HAVE SO MANY WORDS I'LL BE BRIEF. LAST YEAR, BEFORE GM, WOULD EVEN ADMIT THERE WAS A PROBLEM, MY CAR THAT I PURCHASED WITH 7647 MILES WAS BACK IN THE SHOP WITH THEM FOR ALMOST A MONTH (BACK AND FORTH) BEFORE IT REACHED 8.K MILES. THE DEALERSHIP WOULD ONLY TELL ME THAT IT HAD "ELECTRICAL PROBLEMS" AND THEY DIDN'T KNOW WHAT IT WAS. I PLACED TWO BUYBACK CASES WITH GM AND BOTH WERE DENIED. AS FOR THEM NOW RECALLING THE CARS, THEY ALWAYS KNEW OF THIS ISSUE BEFORE I PURCHASED MY CAR, I RENTED MULTIPLE BOLTS FROM GM CAR-SHARING SERVICE, MAVEN. AT LEAST THREE OF THE CARS I RENTED HAD A TERRIBLE SMELL EMITTING FROM THE BATTERY. MH RIDESHARE PASSENGERS AND I WOULD DISCUSS IT. AND THEIR TEMP FIX TELLS ME THEY ALREADY KNEW BECAUSE NONE OF THE MAVEN BOLTS WERE ALLOWED TO CHARGE TO 100 PERCENT. ALTHOUGH THE CHARGER SAID WAS FULLY CHARGED, IT WASN'T UNTIL I BOUGHT MY OWN BOLT AND STARTED CHARGING DID I REALIZE THOSE CARS WERE NEVER CHARGING FULLY. I ALWAYS WONDERED WHY THAT WAS THE CASE, BUT NOW WE KNOW. AND THE CARS WERE IN MOTION WHEN WE HAD THE BATTERY "BURPS" I STARTED CALLING IT. I DON'T HAVE ANY MORE SPECIFICS, BUT CHECK ON THE MAVEN CARS, AND WE CAN ASK MY RIDESHARE PASSENGERS. I'M SURE THEY'LL REMEMBER THE CONVERSATIONS ABOUT THE SMELL BECAUSE IT SMELLED AS IF SOMEONE BROKE WIND UNTIL I REALIZED WHAT IT WAS, THEN IT BECAME MORE OF A SULFUR SMELL TO ME. AND THAT WAS ONLY AFTER ONE OF MY PASSENGERS TOLD ME THAT THE SMELL WAS THE BATTERY. MY CAR NEVER HAD THE SULFUR SMELL, SUB THAT MANY ELECTRICAL PROBLEMS THAT THE DEALER COULD INITIALLY FIX. THEY HAVE IT RUNNING NOW, BUT AGAIN. THEY KNOW ABOUT THIS WELL BEFORE THE COMPLAINTS. FEEL FREE TO LOOK AT MY CAR. THE OCCURRENCE DATE I LISTED IS NOT EXACT. THAT'S JUST ABOUT THETIME I STARTED RENTING BOLTS FROM MAVEN.
Additional Notes:
SINCE I ONLY HAVE SO MANY WORDS I'LL BE BRIEF. LAST YEAR, BEFORE GM, WOULD EVEN ADMIT THERE WAS A PROBLEM, MY CAR THAT I PURCHASED WITH 7647 MILES WAS BACK IN THE SHOP WITH THEM FOR ALMOST A MONTH (BACK AND FORTH) BEFORE IT REACHED 8.K MILES. THE DEALERSHIP WOULD ONLY TELL ME THAT IT HAD "ELECTRICAL PROBLEMS" AND THEY DIDN'T KNOW WHAT IT WAS. I PLACED TWO BUYBACK CASES WITH GM AND BOTH WERE DENIED. AS FOR THEM NOW RECALLING THE CARS, THEY ALWAYS KNEW OF THIS ISSUE BEFORE I PURCHASED MY CAR, I RENTED MULTIPLE BOLTS FROM GM CAR-SHARING SERVICE, MAVEN. AT LEAST THREE OF THE CARS I RENTED HAD A TERRIBLE SMELL EMITTING FROM THE BATTERY. MH RIDESHARE PASSENGERS AND I WOULD DISCUSS IT. AND THEIR TEMP FIX TELLS ME THEY ALREADY KNEW BECAUSE NONE OF THE MAVEN BOLTS WERE ALLOWED TO CHARGE TO 100 PERCENT. ALTHOUGH THE CHARGER SAID WAS FULLY CHARGED, IT WASN'T UNTIL I BOUGHT MY OWN BOLT AND STARTED CHARGING DID I REALIZE THOSE CARS WERE NEVER CHARGING FULLY. I ALWAYS WONDERED WHY THAT WAS THE CASE, BUT NOW WE KNOW. AND THE CARS WERE IN MOTION WHEN WE HAD THE BATTERY "BURPS" I STARTED CALLING IT. I DON'T HAVE ANY MORE SPECIFICS, BUT CHECK ON THE MAVEN CARS, AND WE CAN ASK MY RIDESHARE PASSENGERS. I'M SURE THEY'LL REMEMBER THE CONVERSATIONS ABOUT THE SMELL BECAUSE IT SMELLED AS IF SOMEONE BROKE WIND UNTIL I REALIZED WHAT IT WAS, THEN IT BECAME MORE OF A SULFUR SMELL TO ME. AND THAT WAS ONLY AFTER ONE OF MY PASSENGERS TOLD ME THAT THE SMELL WAS THE BATTERY. MY CAR NEVER HAD THE SULFUR SMELL, SUB THAT MANY ELECTRICAL PROBLEMS THAT THE DEALER COULD INITIALLY FIX. THEY HAVE IT RUNNING NOW, BUT AGAIN. THEY KNOW ABOUT THIS WELL BEFORE THE COMPLAINTS. FEEL FREE TO LOOK AT MY CAR. THE OCCURRENCE DATE I LISTED IS NOT EXACT. THAT'S JUST ABOUT THETIME I STARTED RENTING BOLTS FROM MAVEN.
Mfg Campaign: 11413728
Recall Date: Apr 25, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THERE WAS A RECALL ON CHEVY BOLTS EV 2017, BECAUSE A FIRE OCCURRED. CHEVY ADVERTISE THAT IT CARS GET 234 MILES ON A FULL CHARGE. THIS IS NOT TRUE AND FALSE ADVERTISING FROM THE GMC MANUFACTURER. SINCE THE RECALL AND THE VEHICLE HAD TO BE RECALIBRATED TO 90 PERCENT, THE CAR GET MUCH LESS THAN 234 MILES . THIS IS IMPORTANT BECAUSE THIS A ALL ELECTRIC CAR. IS THIS NOT FALSE ADVERTISEMENT?
Corrective Action:
THERE WAS A RECALL ON CHEVY BOLTS EV 2017, BECAUSE A FIRE OCCURRED. CHEVY ADVERTISE THAT IT CARS GET 234 MILES ON A FULL CHARGE. THIS IS NOT TRUE AND FALSE ADVERTISING FROM THE GMC MANUFACTURER. SINCE THE RECALL AND THE VEHICLE HAD TO BE RECALIBRATED TO 90 PERCENT, THE CAR GET MUCH LESS THAN 234 MILES . THIS IS IMPORTANT BECAUSE THIS A ALL ELECTRIC CAR. IS THIS NOT FALSE ADVERTISEMENT?
Additional Notes:
THERE WAS A RECALL ON CHEVY BOLTS EV 2017, BECAUSE A FIRE OCCURRED. CHEVY ADVERTISE THAT IT CARS GET 234 MILES ON A FULL CHARGE. THIS IS NOT TRUE AND FALSE ADVERTISING FROM THE GMC MANUFACTURER. SINCE THE RECALL AND THE VEHICLE HAD TO BE RECALIBRATED TO 90 PERCENT, THE CAR GET MUCH LESS THAN 234 MILES . THIS IS IMPORTANT BECAUSE THIS A ALL ELECTRIC CAR. IS THIS NOT FALSE ADVERTISEMENT?
Mfg Campaign: 11408399
Recall Date: Apr 16, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THERE WAS A RECALL ON CHEVY BOLTS EV 2017, BECAUSE A FIRE OCCURRED. CHEVY ADVERTISE THAT IT CARS GET 234 MILES ON A FULL CHARGE. THIS IS NOT TRUE AND FALSE ADVERTISING FROM THE GMC MANUFACTURER. SINCE THE RECALL AND THE VEHICLE HAD TO BE RECALIBRATED TO 90 PERCENT, THE CAR GET MUCH LESS THAN 234 MILES . THIS IS IMPORTANT BECAUSE THIS A ALL ELECTRIC CAR. IS THIS NOT FALSE ADVERTISEMENT?
Corrective Action:
THERE WAS A RECALL ON CHEVY BOLTS EV 2017, BECAUSE A FIRE OCCURRED. CHEVY ADVERTISE THAT IT CARS GET 234 MILES ON A FULL CHARGE. THIS IS NOT TRUE AND FALSE ADVERTISING FROM THE GMC MANUFACTURER. SINCE THE RECALL AND THE VEHICLE HAD TO BE RECALIBRATED TO 90 PERCENT, THE CAR GET MUCH LESS THAN 234 MILES . THIS IS IMPORTANT BECAUSE THIS A ALL ELECTRIC CAR. IS THIS NOT FALSE ADVERTISEMENT?
Additional Notes:
THERE WAS A RECALL ON CHEVY BOLTS EV 2017, BECAUSE A FIRE OCCURRED. CHEVY ADVERTISE THAT IT CARS GET 234 MILES ON A FULL CHARGE. THIS IS NOT TRUE AND FALSE ADVERTISING FROM THE GMC MANUFACTURER. SINCE THE RECALL AND THE VEHICLE HAD TO BE RECALIBRATED TO 90 PERCENT, THE CAR GET MUCH LESS THAN 234 MILES . THIS IS IMPORTANT BECAUSE THIS A ALL ELECTRIC CAR. IS THIS NOT FALSE ADVERTISEMENT?
Mfg Campaign: 11408399
Recall Date: Apr 16, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES STARTED MAKING NOISE AT 27,000 MILES . WE DRIVE IN L MODE NEVER TOUCH THE BRAKES. DEALERSHIP SAID METAL TO METAL ON ALL 4 WHEELS. I SAID THAT'S IMPOSSIBLE WE DON'T USE THE BRAKES . THEY WOULDN'T CONSIDER A WARRANTY PROBLEM. RAPED ME FOR NEW BRAKES. $800.
Corrective Action:
BRAKES STARTED MAKING NOISE AT 27,000 MILES . WE DRIVE IN L MODE NEVER TOUCH THE BRAKES. DEALERSHIP SAID METAL TO METAL ON ALL 4 WHEELS. I SAID THAT'S IMPOSSIBLE WE DON'T USE THE BRAKES . THEY WOULDN'T CONSIDER A WARRANTY PROBLEM. RAPED ME FOR NEW BRAKES. $800.
Additional Notes:
BRAKES STARTED MAKING NOISE AT 27,000 MILES . WE DRIVE IN L MODE NEVER TOUCH THE BRAKES. DEALERSHIP SAID METAL TO METAL ON ALL 4 WHEELS. I SAID THAT'S IMPOSSIBLE WE DON'T USE THE BRAKES . THEY WOULDN'T CONSIDER A WARRANTY PROBLEM. RAPED ME FOR NEW BRAKES. $800.
Mfg Campaign: 11408490
Recall Date: Apr 16, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE DRIVERS DOOR WINDOW HAS GOTTEN VERTICAL SCRATCHES ON THE OUTSIDE OF THE GLASS. DEALER SAID A WIRING HARNESS CAUSED THE PROBLEM. THEY FIXED IT UNDER WARRANTY. (I WOULDN'T COMPLAIN EXCEPT THE SAME THING HAS HAPPENED TO MY OTHER 2018 BOLT)
Corrective Action:
THE DRIVERS DOOR WINDOW HAS GOTTEN VERTICAL SCRATCHES ON THE OUTSIDE OF THE GLASS. DEALER SAID A WIRING HARNESS CAUSED THE PROBLEM. THEY FIXED IT UNDER WARRANTY. (I WOULDN'T COMPLAIN EXCEPT THE SAME THING HAS HAPPENED TO MY OTHER 2018 BOLT)
Additional Notes:
THE DRIVERS DOOR WINDOW HAS GOTTEN VERTICAL SCRATCHES ON THE OUTSIDE OF THE GLASS. DEALER SAID A WIRING HARNESS CAUSED THE PROBLEM. THEY FIXED IT UNDER WARRANTY. (I WOULDN'T COMPLAIN EXCEPT THE SAME THING HAS HAPPENED TO MY OTHER 2018 BOLT)
Mfg Campaign: 11408492
Recall Date: Apr 16, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HELLO. WE BOUGHT THIS VEHICLE IN DECEMBER 2020. WHEN I TRIED TO LIST THE VEHICLE ON THE TURO WE NOTICED THAT IT HAVE NHTSA CALL. WE USED TO VISIT CONNEL CHEVROLET IN COSTA MESA BY THEY DIDN'T FIX THE PROBLEM. SO WE STILL HAVE THIS PROBLEM. THANK YOU
Corrective Action:
HELLO. WE BOUGHT THIS VEHICLE IN DECEMBER 2020. WHEN I TRIED TO LIST THE VEHICLE ON THE TURO WE NOTICED THAT IT HAVE NHTSA CALL. WE USED TO VISIT CONNEL CHEVROLET IN COSTA MESA BY THEY DIDN'T FIX THE PROBLEM. SO WE STILL HAVE THIS PROBLEM. THANK YOU
Additional Notes:
HELLO. WE BOUGHT THIS VEHICLE IN DECEMBER 2020. WHEN I TRIED TO LIST THE VEHICLE ON THE TURO WE NOTICED THAT IT HAVE NHTSA CALL. WE USED TO VISIT CONNEL CHEVROLET IN COSTA MESA BY THEY DIDN'T FIX THE PROBLEM. SO WE STILL HAVE THIS PROBLEM. THANK YOU
Mfg Campaign: 11404073
Recall Date: Mar 21, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HELLO. WE BOUGHT THIS VEHICLE IN DECEMBER 2020. WHEN I TRIED TO LIST THE VEHICLE ON THE TURO WE NOTICED THAT IT HAVE NHTSA CALL. WE USED TO VISIT CONNEL CHEVROLET IN COSTA MESA BY THEY DIDN'T FIX THE PROBLEM. SO WE STILL HAVE THIS PROBLEM. THANK YOU
Corrective Action:
HELLO. WE BOUGHT THIS VEHICLE IN DECEMBER 2020. WHEN I TRIED TO LIST THE VEHICLE ON THE TURO WE NOTICED THAT IT HAVE NHTSA CALL. WE USED TO VISIT CONNEL CHEVROLET IN COSTA MESA BY THEY DIDN'T FIX THE PROBLEM. SO WE STILL HAVE THIS PROBLEM. THANK YOU
Additional Notes:
HELLO. WE BOUGHT THIS VEHICLE IN DECEMBER 2020. WHEN I TRIED TO LIST THE VEHICLE ON THE TURO WE NOTICED THAT IT HAVE NHTSA CALL. WE USED TO VISIT CONNEL CHEVROLET IN COSTA MESA BY THEY DIDN'T FIX THE PROBLEM. SO WE STILL HAVE THIS PROBLEM. THANK YOU
Mfg Campaign: 11404073
Recall Date: Mar 21, 2021
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury