Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232421970
Recall Date: Dec 14, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222383790
Recall Date: Dec 15, 2022
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212343880
Recall Date: Jul 23, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202311730
Recall Date: Nov 13, 2020
Consumer Complaints
430 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
HELLO. WE BOUGHT THIS VEHICLE IN DECEMBER 2020. WHEN I TRIED TO LIST THE VEHICLE ON THE TURO WE NOTICED THAT IT HAVE NHTSA CALL. WE USED TO VISIT CONNEL CHEVROLET IN COSTA MESA BY THEY DIDN'T FIX THE PROBLEM. SO WE STILL HAVE THIS PROBLEM. THANK YOU
Corrective Action:
HELLO. WE BOUGHT THIS VEHICLE IN DECEMBER 2020. WHEN I TRIED TO LIST THE VEHICLE ON THE TURO WE NOTICED THAT IT HAVE NHTSA CALL. WE USED TO VISIT CONNEL CHEVROLET IN COSTA MESA BY THEY DIDN'T FIX THE PROBLEM. SO WE STILL HAVE THIS PROBLEM. THANK YOU
Additional Notes:
HELLO. WE BOUGHT THIS VEHICLE IN DECEMBER 2020. WHEN I TRIED TO LIST THE VEHICLE ON THE TURO WE NOTICED THAT IT HAVE NHTSA CALL. WE USED TO VISIT CONNEL CHEVROLET IN COSTA MESA BY THEY DIDN'T FIX THE PROBLEM. SO WE STILL HAVE THIS PROBLEM. THANK YOU
Mfg Campaign: 11404073
Recall Date: Mar 21, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR BACKUP CAMERA DISPLAY FREEZES AFTER PLACING VEHICLE IN DRIVE WHICH MAY BECOME DISTRACTION AND CREATE UNSAFE SITUATION FOR DRIVER WHILE MANEUVERING IN PARKING LOT OR ON ROADWAY WHILE OPERATING AT HIGHER SPEEDS ' CAN BE REMEDIED BY MANUALLY RESTARTING INFORTAINMENT SYSTEM/POWERING OFF/RESTARTING VEHICLE. I HAVE SEEN SYSTEM UNFREEZE FOR RESTART AUTOMATICALLY WHILE VEHICLE IN MOTION WHICH MAY CAUSE DISTRACTION TO DRIVER AND INABILITY TO ADJUST CERTAIN FEATURES OF CLIMATE CONTROLS. TEMPORARY LOSS OF POWER TO HEATING UNIT OR INABILITY TO REGISTER CHANGE IN FAN SPEED (OCCURANCE ONCE). STEERING FEELS LOOSE WHEN INITIALLY MOVING STEERING WHEEL AND COMPONENT(S) MAKING NOISE WHEN TURNING STEERING WHEEL (RESISTANT ISSUE). SUSPENSION MAKES LOUD CREAKING NOISE(S) WHEN OPERATING ON UNEVEN ROAD SURFACES OR STEEP INCLINE/DECLINE. STEERING/SUSPENSION HAVE BEEN ONGOING ISSUE SINCE PURCHASED IN OCTOBER 2020 ' WILL HAVE DEALERSHIP DIAGNOSE AT POSSIBLE OWNERS EXPENSE. DATE OF STEERING ISSUE WILL BE UTILIZED FOR SECTION BELOW.
Corrective Action:
REAR BACKUP CAMERA DISPLAY FREEZES AFTER PLACING VEHICLE IN DRIVE WHICH MAY BECOME DISTRACTION AND CREATE UNSAFE SITUATION FOR DRIVER WHILE MANEUVERING IN PARKING LOT OR ON ROADWAY WHILE OPERATING AT HIGHER SPEEDS ' CAN BE REMEDIED BY MANUALLY RESTARTING INFORTAINMENT SYSTEM/POWERING OFF/RESTARTING VEHICLE. I HAVE SEEN SYSTEM UNFREEZE FOR RESTART AUTOMATICALLY WHILE VEHICLE IN MOTION WHICH MAY CAUSE DISTRACTION TO DRIVER AND INABILITY TO ADJUST CERTAIN FEATURES OF CLIMATE CONTROLS. TEMPORARY LOSS OF POWER TO HEATING UNIT OR INABILITY TO REGISTER CHANGE IN FAN SPEED (OCCURANCE ONCE). STEERING FEELS LOOSE WHEN INITIALLY MOVING STEERING WHEEL AND COMPONENT(S) MAKING NOISE WHEN TURNING STEERING WHEEL (RESISTANT ISSUE). SUSPENSION MAKES LOUD CREAKING NOISE(S) WHEN OPERATING ON UNEVEN ROAD SURFACES OR STEEP INCLINE/DECLINE. STEERING/SUSPENSION HAVE BEEN ONGOING ISSUE SINCE PURCHASED IN OCTOBER 2020 ' WILL HAVE DEALERSHIP DIAGNOSE AT POSSIBLE OWNERS EXPENSE. DATE OF STEERING ISSUE WILL BE UTILIZED FOR SECTION BELOW.
Additional Notes:
REAR BACKUP CAMERA DISPLAY FREEZES AFTER PLACING VEHICLE IN DRIVE WHICH MAY BECOME DISTRACTION AND CREATE UNSAFE SITUATION FOR DRIVER WHILE MANEUVERING IN PARKING LOT OR ON ROADWAY WHILE OPERATING AT HIGHER SPEEDS ' CAN BE REMEDIED BY MANUALLY RESTARTING INFORTAINMENT SYSTEM/POWERING OFF/RESTARTING VEHICLE. I HAVE SEEN SYSTEM UNFREEZE FOR RESTART AUTOMATICALLY WHILE VEHICLE IN MOTION WHICH MAY CAUSE DISTRACTION TO DRIVER AND INABILITY TO ADJUST CERTAIN FEATURES OF CLIMATE CONTROLS. TEMPORARY LOSS OF POWER TO HEATING UNIT OR INABILITY TO REGISTER CHANGE IN FAN SPEED (OCCURANCE ONCE). STEERING FEELS LOOSE WHEN INITIALLY MOVING STEERING WHEEL AND COMPONENT(S) MAKING NOISE WHEN TURNING STEERING WHEEL (RESISTANT ISSUE). SUSPENSION MAKES LOUD CREAKING NOISE(S) WHEN OPERATING ON UNEVEN ROAD SURFACES OR STEEP INCLINE/DECLINE. STEERING/SUSPENSION HAVE BEEN ONGOING ISSUE SINCE PURCHASED IN OCTOBER 2020 ' WILL HAVE DEALERSHIP DIAGNOSE AT POSSIBLE OWNERS EXPENSE. DATE OF STEERING ISSUE WILL BE UTILIZED FOR SECTION BELOW.
Mfg Campaign: 11399523
Recall Date: Mar 6, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
REAR BACKUP CAMERA DISPLAY FREEZES AFTER PLACING VEHICLE IN DRIVE WHICH MAY BECOME DISTRACTION AND CREATE UNSAFE SITUATION FOR DRIVER WHILE MANEUVERING IN PARKING LOT OR ON ROADWAY WHILE OPERATING AT HIGHER SPEEDS ' CAN BE REMEDIED BY MANUALLY RESTARTING INFORTAINMENT SYSTEM/POWERING OFF/RESTARTING VEHICLE. I HAVE SEEN SYSTEM UNFREEZE FOR RESTART AUTOMATICALLY WHILE VEHICLE IN MOTION WHICH MAY CAUSE DISTRACTION TO DRIVER AND INABILITY TO ADJUST CERTAIN FEATURES OF CLIMATE CONTROLS. TEMPORARY LOSS OF POWER TO HEATING UNIT OR INABILITY TO REGISTER CHANGE IN FAN SPEED (OCCURANCE ONCE). STEERING FEELS LOOSE WHEN INITIALLY MOVING STEERING WHEEL AND COMPONENT(S) MAKING NOISE WHEN TURNING STEERING WHEEL (RESISTANT ISSUE). SUSPENSION MAKES LOUD CREAKING NOISE(S) WHEN OPERATING ON UNEVEN ROAD SURFACES OR STEEP INCLINE/DECLINE. STEERING/SUSPENSION HAVE BEEN ONGOING ISSUE SINCE PURCHASED IN OCTOBER 2020 ' WILL HAVE DEALERSHIP DIAGNOSE AT POSSIBLE OWNERS EXPENSE. DATE OF STEERING ISSUE WILL BE UTILIZED FOR SECTION BELOW.
Corrective Action:
REAR BACKUP CAMERA DISPLAY FREEZES AFTER PLACING VEHICLE IN DRIVE WHICH MAY BECOME DISTRACTION AND CREATE UNSAFE SITUATION FOR DRIVER WHILE MANEUVERING IN PARKING LOT OR ON ROADWAY WHILE OPERATING AT HIGHER SPEEDS ' CAN BE REMEDIED BY MANUALLY RESTARTING INFORTAINMENT SYSTEM/POWERING OFF/RESTARTING VEHICLE. I HAVE SEEN SYSTEM UNFREEZE FOR RESTART AUTOMATICALLY WHILE VEHICLE IN MOTION WHICH MAY CAUSE DISTRACTION TO DRIVER AND INABILITY TO ADJUST CERTAIN FEATURES OF CLIMATE CONTROLS. TEMPORARY LOSS OF POWER TO HEATING UNIT OR INABILITY TO REGISTER CHANGE IN FAN SPEED (OCCURANCE ONCE). STEERING FEELS LOOSE WHEN INITIALLY MOVING STEERING WHEEL AND COMPONENT(S) MAKING NOISE WHEN TURNING STEERING WHEEL (RESISTANT ISSUE). SUSPENSION MAKES LOUD CREAKING NOISE(S) WHEN OPERATING ON UNEVEN ROAD SURFACES OR STEEP INCLINE/DECLINE. STEERING/SUSPENSION HAVE BEEN ONGOING ISSUE SINCE PURCHASED IN OCTOBER 2020 ' WILL HAVE DEALERSHIP DIAGNOSE AT POSSIBLE OWNERS EXPENSE. DATE OF STEERING ISSUE WILL BE UTILIZED FOR SECTION BELOW.
Additional Notes:
REAR BACKUP CAMERA DISPLAY FREEZES AFTER PLACING VEHICLE IN DRIVE WHICH MAY BECOME DISTRACTION AND CREATE UNSAFE SITUATION FOR DRIVER WHILE MANEUVERING IN PARKING LOT OR ON ROADWAY WHILE OPERATING AT HIGHER SPEEDS ' CAN BE REMEDIED BY MANUALLY RESTARTING INFORTAINMENT SYSTEM/POWERING OFF/RESTARTING VEHICLE. I HAVE SEEN SYSTEM UNFREEZE FOR RESTART AUTOMATICALLY WHILE VEHICLE IN MOTION WHICH MAY CAUSE DISTRACTION TO DRIVER AND INABILITY TO ADJUST CERTAIN FEATURES OF CLIMATE CONTROLS. TEMPORARY LOSS OF POWER TO HEATING UNIT OR INABILITY TO REGISTER CHANGE IN FAN SPEED (OCCURANCE ONCE). STEERING FEELS LOOSE WHEN INITIALLY MOVING STEERING WHEEL AND COMPONENT(S) MAKING NOISE WHEN TURNING STEERING WHEEL (RESISTANT ISSUE). SUSPENSION MAKES LOUD CREAKING NOISE(S) WHEN OPERATING ON UNEVEN ROAD SURFACES OR STEEP INCLINE/DECLINE. STEERING/SUSPENSION HAVE BEEN ONGOING ISSUE SINCE PURCHASED IN OCTOBER 2020 ' WILL HAVE DEALERSHIP DIAGNOSE AT POSSIBLE OWNERS EXPENSE. DATE OF STEERING ISSUE WILL BE UTILIZED FOR SECTION BELOW.
Mfg Campaign: 11399523
Recall Date: Mar 6, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
REAR BACKUP CAMERA DISPLAY FREEZES AFTER PLACING VEHICLE IN DRIVE WHICH MAY BECOME DISTRACTION AND CREATE UNSAFE SITUATION FOR DRIVER WHILE MANEUVERING IN PARKING LOT OR ON ROADWAY WHILE OPERATING AT HIGHER SPEEDS ' CAN BE REMEDIED BY MANUALLY RESTARTING INFORTAINMENT SYSTEM/POWERING OFF/RESTARTING VEHICLE. I HAVE SEEN SYSTEM UNFREEZE FOR RESTART AUTOMATICALLY WHILE VEHICLE IN MOTION WHICH MAY CAUSE DISTRACTION TO DRIVER AND INABILITY TO ADJUST CERTAIN FEATURES OF CLIMATE CONTROLS. TEMPORARY LOSS OF POWER TO HEATING UNIT OR INABILITY TO REGISTER CHANGE IN FAN SPEED (OCCURANCE ONCE). STEERING FEELS LOOSE WHEN INITIALLY MOVING STEERING WHEEL AND COMPONENT(S) MAKING NOISE WHEN TURNING STEERING WHEEL (RESISTANT ISSUE). SUSPENSION MAKES LOUD CREAKING NOISE(S) WHEN OPERATING ON UNEVEN ROAD SURFACES OR STEEP INCLINE/DECLINE. STEERING/SUSPENSION HAVE BEEN ONGOING ISSUE SINCE PURCHASED IN OCTOBER 2020 ' WILL HAVE DEALERSHIP DIAGNOSE AT POSSIBLE OWNERS EXPENSE. DATE OF STEERING ISSUE WILL BE UTILIZED FOR SECTION BELOW.
Corrective Action:
REAR BACKUP CAMERA DISPLAY FREEZES AFTER PLACING VEHICLE IN DRIVE WHICH MAY BECOME DISTRACTION AND CREATE UNSAFE SITUATION FOR DRIVER WHILE MANEUVERING IN PARKING LOT OR ON ROADWAY WHILE OPERATING AT HIGHER SPEEDS ' CAN BE REMEDIED BY MANUALLY RESTARTING INFORTAINMENT SYSTEM/POWERING OFF/RESTARTING VEHICLE. I HAVE SEEN SYSTEM UNFREEZE FOR RESTART AUTOMATICALLY WHILE VEHICLE IN MOTION WHICH MAY CAUSE DISTRACTION TO DRIVER AND INABILITY TO ADJUST CERTAIN FEATURES OF CLIMATE CONTROLS. TEMPORARY LOSS OF POWER TO HEATING UNIT OR INABILITY TO REGISTER CHANGE IN FAN SPEED (OCCURANCE ONCE). STEERING FEELS LOOSE WHEN INITIALLY MOVING STEERING WHEEL AND COMPONENT(S) MAKING NOISE WHEN TURNING STEERING WHEEL (RESISTANT ISSUE). SUSPENSION MAKES LOUD CREAKING NOISE(S) WHEN OPERATING ON UNEVEN ROAD SURFACES OR STEEP INCLINE/DECLINE. STEERING/SUSPENSION HAVE BEEN ONGOING ISSUE SINCE PURCHASED IN OCTOBER 2020 ' WILL HAVE DEALERSHIP DIAGNOSE AT POSSIBLE OWNERS EXPENSE. DATE OF STEERING ISSUE WILL BE UTILIZED FOR SECTION BELOW.
Additional Notes:
REAR BACKUP CAMERA DISPLAY FREEZES AFTER PLACING VEHICLE IN DRIVE WHICH MAY BECOME DISTRACTION AND CREATE UNSAFE SITUATION FOR DRIVER WHILE MANEUVERING IN PARKING LOT OR ON ROADWAY WHILE OPERATING AT HIGHER SPEEDS ' CAN BE REMEDIED BY MANUALLY RESTARTING INFORTAINMENT SYSTEM/POWERING OFF/RESTARTING VEHICLE. I HAVE SEEN SYSTEM UNFREEZE FOR RESTART AUTOMATICALLY WHILE VEHICLE IN MOTION WHICH MAY CAUSE DISTRACTION TO DRIVER AND INABILITY TO ADJUST CERTAIN FEATURES OF CLIMATE CONTROLS. TEMPORARY LOSS OF POWER TO HEATING UNIT OR INABILITY TO REGISTER CHANGE IN FAN SPEED (OCCURANCE ONCE). STEERING FEELS LOOSE WHEN INITIALLY MOVING STEERING WHEEL AND COMPONENT(S) MAKING NOISE WHEN TURNING STEERING WHEEL (RESISTANT ISSUE). SUSPENSION MAKES LOUD CREAKING NOISE(S) WHEN OPERATING ON UNEVEN ROAD SURFACES OR STEEP INCLINE/DECLINE. STEERING/SUSPENSION HAVE BEEN ONGOING ISSUE SINCE PURCHASED IN OCTOBER 2020 ' WILL HAVE DEALERSHIP DIAGNOSE AT POSSIBLE OWNERS EXPENSE. DATE OF STEERING ISSUE WILL BE UTILIZED FOR SECTION BELOW.
Mfg Campaign: 11399523
Recall Date: Mar 6, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THERE IS A RAPID TAPPING NOISE COMING FROM THE BRAKE BOOSTER UPON OPENING THE DOOR OR HATCH. TAPPING THE BRAKES WILL MAKE THE NOISE STOP. FOR A FEW WEEKS THIS WOULD STOP THE NOISE UNTIL THE NEXT OCCURRENCE AFTER SITTING FOR HOURS. IT HAS PROGRESSED SO THAT THE TAPPING WILL RETURN AS SOON AS THE BRAKE PEDAL IS RELEASED AND CONTINUE WHILE DRIVING. UPON PARKING, THE NOISE WILL PERSIST FOR UP TO A COUPLE OF MINUTES AND THEN STOP. PROBLEM CONTINUES TO THIS DAY (3 MARCH 2021) N.B. IT WOULD BE NICE IF ONE COULD UPLOAD AN MP3 OF THE SOUND. THANK YOU!
Corrective Action:
THERE IS A RAPID TAPPING NOISE COMING FROM THE BRAKE BOOSTER UPON OPENING THE DOOR OR HATCH. TAPPING THE BRAKES WILL MAKE THE NOISE STOP. FOR A FEW WEEKS THIS WOULD STOP THE NOISE UNTIL THE NEXT OCCURRENCE AFTER SITTING FOR HOURS. IT HAS PROGRESSED SO THAT THE TAPPING WILL RETURN AS SOON AS THE BRAKE PEDAL IS RELEASED AND CONTINUE WHILE DRIVING. UPON PARKING, THE NOISE WILL PERSIST FOR UP TO A COUPLE OF MINUTES AND THEN STOP. PROBLEM CONTINUES TO THIS DAY (3 MARCH 2021) N.B. IT WOULD BE NICE IF ONE COULD UPLOAD AN MP3 OF THE SOUND. THANK YOU!
Additional Notes:
THERE IS A RAPID TAPPING NOISE COMING FROM THE BRAKE BOOSTER UPON OPENING THE DOOR OR HATCH. TAPPING THE BRAKES WILL MAKE THE NOISE STOP. FOR A FEW WEEKS THIS WOULD STOP THE NOISE UNTIL THE NEXT OCCURRENCE AFTER SITTING FOR HOURS. IT HAS PROGRESSED SO THAT THE TAPPING WILL RETURN AS SOON AS THE BRAKE PEDAL IS RELEASED AND CONTINUE WHILE DRIVING. UPON PARKING, THE NOISE WILL PERSIST FOR UP TO A COUPLE OF MINUTES AND THEN STOP. PROBLEM CONTINUES TO THIS DAY (3 MARCH 2021) N.B. IT WOULD BE NICE IF ONE COULD UPLOAD AN MP3 OF THE SOUND. THANK YOU!
Mfg Campaign: 11398946
Recall Date: Mar 3, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE IS IMPACTED BY THE FOLLOWING RECALLS: 1) MANUFACTURER RECALL NUMBER N202311730, AND 2) NHTSA RECALL NUMBER 20V701. A FIX WAS SUPPOSED TO BE IN PLACE BY JANUARY 1. I FOLLOWED THE MANUFACTURER'S STEPS TO REDUCE CHARGE CAPACITY AND WAITED PATIENTLY UNTIL 1/29 FOR THE FIX. ON 1/29 I CALLED GM CONCIERGE LINE AT THAT TIME TO INQUIRE ABOUT THE STATUS OF THE FIX. I WAS TOLD THERE WAS NO UPDATE. I INQUIRED ABOUT MY OPTIONS INCLUDING A BUYBACK OR REPLACEMENT VEHICLE IN ADDITION TO A LOANER CAR DURING THE PERIOD OF TIME THE CAR WAS OUT OF COMMISSION. I WAS TOLD NO PROBLEM AND SOMEONE WOULD CONTACT ME. I'VE RECEIVED TWO CALLS SINCE THAT TIME, AND NONE OF THE PROMISED STEPS INCLUDING BUYBACK, REPLACEMENT VEHICLE, OR LOANER CARS WERE OFFERED. THE REPRESENTATIVES DO NOT RESPOND TO MY EMAILS, WHEN I CALL, THE ASSIGNED REP IGNORES MY CALLS, AND WHEN I ASK FOR A STATUS UPDATE I'M TOLD THERE ISN'T ONE. GM IS CLEARLY DELAYING THE ISSUE. I HAVE INFORMED GM THAT MY VEHICLE IS PARKED IN A VERY CLOSE QUARTERS GARAGE WHERE A FIRE WOULD CREATE AN IMMINENT LIFE/SAFETY ISSUE. GM CONTINUES TO NOT RESPOND TO MY INQUIRY. THE VEHICLE MEETS THE REQUIREMENTS OF THE NONCONFORMITY VEHICLE UNDER THE TANNER ACT AND I AM REQUESTING ASSISTANCE TO ENSURE THAT THE VEHICLE IS REPURCHASED OR REPLACED. THERE HAS ALREADY BEEN CONFIRMATION POSTED THAT THE BATTERY PACKS NEED TO BE REPLACED ON THESE VEHICLE AND GM IS NOT ACKNOWLEDGING THEIR RESPONSIBILITY TO ISSUE A FIX TO THE VEHICLE AND PREVENT FURTHER INJURY. I AM WRITING TO REQUEST AN INQUIRY BY NHTSA INTO WHAT GM IS ACTUALLY DOING TO PREVENT FURTHER LOSS OF LIFE AND/OR INJURY AND TO REPAIR OR REPLACE MY VEHICLE. I HAVE DOCUMENTED WEEKS OF EMAILS ON THE TOPIC WITH GM WHICH ARE NOT BEING REPLIED TO AND AM NOT SURE WHERE ELSE TO TURN TO GET GM TO ADDRESS THIS OPEN SAFETY ISSUE. THANKS.
Corrective Action:
MY VEHICLE IS IMPACTED BY THE FOLLOWING RECALLS: 1) MANUFACTURER RECALL NUMBER N202311730, AND 2) NHTSA RECALL NUMBER 20V701. A FIX WAS SUPPOSED TO BE IN PLACE BY JANUARY 1. I FOLLOWED THE MANUFACTURER'S STEPS TO REDUCE CHARGE CAPACITY AND WAITED PATIENTLY UNTIL 1/29 FOR THE FIX. ON 1/29 I CALLED GM CONCIERGE LINE AT THAT TIME TO INQUIRE ABOUT THE STATUS OF THE FIX. I WAS TOLD THERE WAS NO UPDATE. I INQUIRED ABOUT MY OPTIONS INCLUDING A BUYBACK OR REPLACEMENT VEHICLE IN ADDITION TO A LOANER CAR DURING THE PERIOD OF TIME THE CAR WAS OUT OF COMMISSION. I WAS TOLD NO PROBLEM AND SOMEONE WOULD CONTACT ME. I'VE RECEIVED TWO CALLS SINCE THAT TIME, AND NONE OF THE PROMISED STEPS INCLUDING BUYBACK, REPLACEMENT VEHICLE, OR LOANER CARS WERE OFFERED. THE REPRESENTATIVES DO NOT RESPOND TO MY EMAILS, WHEN I CALL, THE ASSIGNED REP IGNORES MY CALLS, AND WHEN I ASK FOR A STATUS UPDATE I'M TOLD THERE ISN'T ONE. GM IS CLEARLY DELAYING THE ISSUE. I HAVE INFORMED GM THAT MY VEHICLE IS PARKED IN A VERY CLOSE QUARTERS GARAGE WHERE A FIRE WOULD CREATE AN IMMINENT LIFE/SAFETY ISSUE. GM CONTINUES TO NOT RESPOND TO MY INQUIRY. THE VEHICLE MEETS THE REQUIREMENTS OF THE NONCONFORMITY VEHICLE UNDER THE TANNER ACT AND I AM REQUESTING ASSISTANCE TO ENSURE THAT THE VEHICLE IS REPURCHASED OR REPLACED. THERE HAS ALREADY BEEN CONFIRMATION POSTED THAT THE BATTERY PACKS NEED TO BE REPLACED ON THESE VEHICLE AND GM IS NOT ACKNOWLEDGING THEIR RESPONSIBILITY TO ISSUE A FIX TO THE VEHICLE AND PREVENT FURTHER INJURY. I AM WRITING TO REQUEST AN INQUIRY BY NHTSA INTO WHAT GM IS ACTUALLY DOING TO PREVENT FURTHER LOSS OF LIFE AND/OR INJURY AND TO REPAIR OR REPLACE MY VEHICLE. I HAVE DOCUMENTED WEEKS OF EMAILS ON THE TOPIC WITH GM WHICH ARE NOT BEING REPLIED TO AND AM NOT SURE WHERE ELSE TO TURN TO GET GM TO ADDRESS THIS OPEN SAFETY ISSUE. THANKS.
Additional Notes:
MY VEHICLE IS IMPACTED BY THE FOLLOWING RECALLS: 1) MANUFACTURER RECALL NUMBER N202311730, AND 2) NHTSA RECALL NUMBER 20V701. A FIX WAS SUPPOSED TO BE IN PLACE BY JANUARY 1. I FOLLOWED THE MANUFACTURER'S STEPS TO REDUCE CHARGE CAPACITY AND WAITED PATIENTLY UNTIL 1/29 FOR THE FIX. ON 1/29 I CALLED GM CONCIERGE LINE AT THAT TIME TO INQUIRE ABOUT THE STATUS OF THE FIX. I WAS TOLD THERE WAS NO UPDATE. I INQUIRED ABOUT MY OPTIONS INCLUDING A BUYBACK OR REPLACEMENT VEHICLE IN ADDITION TO A LOANER CAR DURING THE PERIOD OF TIME THE CAR WAS OUT OF COMMISSION. I WAS TOLD NO PROBLEM AND SOMEONE WOULD CONTACT ME. I'VE RECEIVED TWO CALLS SINCE THAT TIME, AND NONE OF THE PROMISED STEPS INCLUDING BUYBACK, REPLACEMENT VEHICLE, OR LOANER CARS WERE OFFERED. THE REPRESENTATIVES DO NOT RESPOND TO MY EMAILS, WHEN I CALL, THE ASSIGNED REP IGNORES MY CALLS, AND WHEN I ASK FOR A STATUS UPDATE I'M TOLD THERE ISN'T ONE. GM IS CLEARLY DELAYING THE ISSUE. I HAVE INFORMED GM THAT MY VEHICLE IS PARKED IN A VERY CLOSE QUARTERS GARAGE WHERE A FIRE WOULD CREATE AN IMMINENT LIFE/SAFETY ISSUE. GM CONTINUES TO NOT RESPOND TO MY INQUIRY. THE VEHICLE MEETS THE REQUIREMENTS OF THE NONCONFORMITY VEHICLE UNDER THE TANNER ACT AND I AM REQUESTING ASSISTANCE TO ENSURE THAT THE VEHICLE IS REPURCHASED OR REPLACED. THERE HAS ALREADY BEEN CONFIRMATION POSTED THAT THE BATTERY PACKS NEED TO BE REPLACED ON THESE VEHICLE AND GM IS NOT ACKNOWLEDGING THEIR RESPONSIBILITY TO ISSUE A FIX TO THE VEHICLE AND PREVENT FURTHER INJURY. I AM WRITING TO REQUEST AN INQUIRY BY NHTSA INTO WHAT GM IS ACTUALLY DOING TO PREVENT FURTHER LOSS OF LIFE AND/OR INJURY AND TO REPAIR OR REPLACE MY VEHICLE. I HAVE DOCUMENTED WEEKS OF EMAILS ON THE TOPIC WITH GM WHICH ARE NOT BEING REPLIED TO AND AM NOT SURE WHERE ELSE TO TURN TO GET GM TO ADDRESS THIS OPEN SAFETY ISSUE. THANKS.
Mfg Campaign: 11396670
Recall Date: Feb 17, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE IS IMPACTED BY THE FOLLOWING RECALLS: 1) MANUFACTURER RECALL NUMBER N202311730, AND 2) NHTSA RECALL NUMBER 20V701. A FIX WAS SUPPOSED TO BE IN PLACE BY JANUARY 1. I FOLLOWED THE MANUFACTURER'S STEPS TO REDUCE CHARGE CAPACITY AND WAITED PATIENTLY UNTIL 1/29 FOR THE FIX. ON 1/29 I CALLED GM CONCIERGE LINE AT THAT TIME TO INQUIRE ABOUT THE STATUS OF THE FIX. I WAS TOLD THERE WAS NO UPDATE. I INQUIRED ABOUT MY OPTIONS INCLUDING A BUYBACK OR REPLACEMENT VEHICLE IN ADDITION TO A LOANER CAR DURING THE PERIOD OF TIME THE CAR WAS OUT OF COMMISSION. I WAS TOLD NO PROBLEM AND SOMEONE WOULD CONTACT ME. I'VE RECEIVED TWO CALLS SINCE THAT TIME, AND NONE OF THE PROMISED STEPS INCLUDING BUYBACK, REPLACEMENT VEHICLE, OR LOANER CARS WERE OFFERED. THE REPRESENTATIVES DO NOT RESPOND TO MY EMAILS, WHEN I CALL, THE ASSIGNED REP IGNORES MY CALLS, AND WHEN I ASK FOR A STATUS UPDATE I'M TOLD THERE ISN'T ONE. GM IS CLEARLY DELAYING THE ISSUE. I HAVE INFORMED GM THAT MY VEHICLE IS PARKED IN A VERY CLOSE QUARTERS GARAGE WHERE A FIRE WOULD CREATE AN IMMINENT LIFE/SAFETY ISSUE. GM CONTINUES TO NOT RESPOND TO MY INQUIRY. THE VEHICLE MEETS THE REQUIREMENTS OF THE NONCONFORMITY VEHICLE UNDER THE TANNER ACT AND I AM REQUESTING ASSISTANCE TO ENSURE THAT THE VEHICLE IS REPURCHASED OR REPLACED. THERE HAS ALREADY BEEN CONFIRMATION POSTED THAT THE BATTERY PACKS NEED TO BE REPLACED ON THESE VEHICLE AND GM IS NOT ACKNOWLEDGING THEIR RESPONSIBILITY TO ISSUE A FIX TO THE VEHICLE AND PREVENT FURTHER INJURY. I AM WRITING TO REQUEST AN INQUIRY BY NHTSA INTO WHAT GM IS ACTUALLY DOING TO PREVENT FURTHER LOSS OF LIFE AND/OR INJURY AND TO REPAIR OR REPLACE MY VEHICLE. I HAVE DOCUMENTED WEEKS OF EMAILS ON THE TOPIC WITH GM WHICH ARE NOT BEING REPLIED TO AND AM NOT SURE WHERE ELSE TO TURN TO GET GM TO ADDRESS THIS OPEN SAFETY ISSUE. THANKS.
Corrective Action:
MY VEHICLE IS IMPACTED BY THE FOLLOWING RECALLS: 1) MANUFACTURER RECALL NUMBER N202311730, AND 2) NHTSA RECALL NUMBER 20V701. A FIX WAS SUPPOSED TO BE IN PLACE BY JANUARY 1. I FOLLOWED THE MANUFACTURER'S STEPS TO REDUCE CHARGE CAPACITY AND WAITED PATIENTLY UNTIL 1/29 FOR THE FIX. ON 1/29 I CALLED GM CONCIERGE LINE AT THAT TIME TO INQUIRE ABOUT THE STATUS OF THE FIX. I WAS TOLD THERE WAS NO UPDATE. I INQUIRED ABOUT MY OPTIONS INCLUDING A BUYBACK OR REPLACEMENT VEHICLE IN ADDITION TO A LOANER CAR DURING THE PERIOD OF TIME THE CAR WAS OUT OF COMMISSION. I WAS TOLD NO PROBLEM AND SOMEONE WOULD CONTACT ME. I'VE RECEIVED TWO CALLS SINCE THAT TIME, AND NONE OF THE PROMISED STEPS INCLUDING BUYBACK, REPLACEMENT VEHICLE, OR LOANER CARS WERE OFFERED. THE REPRESENTATIVES DO NOT RESPOND TO MY EMAILS, WHEN I CALL, THE ASSIGNED REP IGNORES MY CALLS, AND WHEN I ASK FOR A STATUS UPDATE I'M TOLD THERE ISN'T ONE. GM IS CLEARLY DELAYING THE ISSUE. I HAVE INFORMED GM THAT MY VEHICLE IS PARKED IN A VERY CLOSE QUARTERS GARAGE WHERE A FIRE WOULD CREATE AN IMMINENT LIFE/SAFETY ISSUE. GM CONTINUES TO NOT RESPOND TO MY INQUIRY. THE VEHICLE MEETS THE REQUIREMENTS OF THE NONCONFORMITY VEHICLE UNDER THE TANNER ACT AND I AM REQUESTING ASSISTANCE TO ENSURE THAT THE VEHICLE IS REPURCHASED OR REPLACED. THERE HAS ALREADY BEEN CONFIRMATION POSTED THAT THE BATTERY PACKS NEED TO BE REPLACED ON THESE VEHICLE AND GM IS NOT ACKNOWLEDGING THEIR RESPONSIBILITY TO ISSUE A FIX TO THE VEHICLE AND PREVENT FURTHER INJURY. I AM WRITING TO REQUEST AN INQUIRY BY NHTSA INTO WHAT GM IS ACTUALLY DOING TO PREVENT FURTHER LOSS OF LIFE AND/OR INJURY AND TO REPAIR OR REPLACE MY VEHICLE. I HAVE DOCUMENTED WEEKS OF EMAILS ON THE TOPIC WITH GM WHICH ARE NOT BEING REPLIED TO AND AM NOT SURE WHERE ELSE TO TURN TO GET GM TO ADDRESS THIS OPEN SAFETY ISSUE. THANKS.
Additional Notes:
MY VEHICLE IS IMPACTED BY THE FOLLOWING RECALLS: 1) MANUFACTURER RECALL NUMBER N202311730, AND 2) NHTSA RECALL NUMBER 20V701. A FIX WAS SUPPOSED TO BE IN PLACE BY JANUARY 1. I FOLLOWED THE MANUFACTURER'S STEPS TO REDUCE CHARGE CAPACITY AND WAITED PATIENTLY UNTIL 1/29 FOR THE FIX. ON 1/29 I CALLED GM CONCIERGE LINE AT THAT TIME TO INQUIRE ABOUT THE STATUS OF THE FIX. I WAS TOLD THERE WAS NO UPDATE. I INQUIRED ABOUT MY OPTIONS INCLUDING A BUYBACK OR REPLACEMENT VEHICLE IN ADDITION TO A LOANER CAR DURING THE PERIOD OF TIME THE CAR WAS OUT OF COMMISSION. I WAS TOLD NO PROBLEM AND SOMEONE WOULD CONTACT ME. I'VE RECEIVED TWO CALLS SINCE THAT TIME, AND NONE OF THE PROMISED STEPS INCLUDING BUYBACK, REPLACEMENT VEHICLE, OR LOANER CARS WERE OFFERED. THE REPRESENTATIVES DO NOT RESPOND TO MY EMAILS, WHEN I CALL, THE ASSIGNED REP IGNORES MY CALLS, AND WHEN I ASK FOR A STATUS UPDATE I'M TOLD THERE ISN'T ONE. GM IS CLEARLY DELAYING THE ISSUE. I HAVE INFORMED GM THAT MY VEHICLE IS PARKED IN A VERY CLOSE QUARTERS GARAGE WHERE A FIRE WOULD CREATE AN IMMINENT LIFE/SAFETY ISSUE. GM CONTINUES TO NOT RESPOND TO MY INQUIRY. THE VEHICLE MEETS THE REQUIREMENTS OF THE NONCONFORMITY VEHICLE UNDER THE TANNER ACT AND I AM REQUESTING ASSISTANCE TO ENSURE THAT THE VEHICLE IS REPURCHASED OR REPLACED. THERE HAS ALREADY BEEN CONFIRMATION POSTED THAT THE BATTERY PACKS NEED TO BE REPLACED ON THESE VEHICLE AND GM IS NOT ACKNOWLEDGING THEIR RESPONSIBILITY TO ISSUE A FIX TO THE VEHICLE AND PREVENT FURTHER INJURY. I AM WRITING TO REQUEST AN INQUIRY BY NHTSA INTO WHAT GM IS ACTUALLY DOING TO PREVENT FURTHER LOSS OF LIFE AND/OR INJURY AND TO REPAIR OR REPLACE MY VEHICLE. I HAVE DOCUMENTED WEEKS OF EMAILS ON THE TOPIC WITH GM WHICH ARE NOT BEING REPLIED TO AND AM NOT SURE WHERE ELSE TO TURN TO GET GM TO ADDRESS THIS OPEN SAFETY ISSUE. THANKS.
Mfg Campaign: 11396670
Recall Date: Feb 17, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY VEHICLE IS IMPACTED BY THE FOLLOWING RECALLS: 1) MANUFACTURER RECALL NUMBER N202311730, AND 2) NHTSA RECALL NUMBER 20V701. A FIX WAS SUPPOSED TO BE IN PLACE BY JANUARY 1. I FOLLOWED THE MANUFACTURER'S STEPS TO REDUCE CHARGE CAPACITY AND WAITED PATIENTLY UNTIL 1/29 FOR THE FIX. ON 1/29 I CALLED GM CONCIERGE LINE AT THAT TIME TO INQUIRE ABOUT THE STATUS OF THE FIX. I WAS TOLD THERE WAS NO UPDATE. I INQUIRED ABOUT MY OPTIONS INCLUDING A BUYBACK OR REPLACEMENT VEHICLE IN ADDITION TO A LOANER CAR DURING THE PERIOD OF TIME THE CAR WAS OUT OF COMMISSION. I WAS TOLD NO PROBLEM AND SOMEONE WOULD CONTACT ME. I'VE RECEIVED TWO CALLS SINCE THAT TIME, AND NONE OF THE PROMISED STEPS INCLUDING BUYBACK, REPLACEMENT VEHICLE, OR LOANER CARS WERE OFFERED. THE REPRESENTATIVES DO NOT RESPOND TO MY EMAILS, WHEN I CALL, THE ASSIGNED REP IGNORES MY CALLS, AND WHEN I ASK FOR A STATUS UPDATE I'M TOLD THERE ISN'T ONE. GM IS CLEARLY DELAYING THE ISSUE. I HAVE INFORMED GM THAT MY VEHICLE IS PARKED IN A VERY CLOSE QUARTERS GARAGE WHERE A FIRE WOULD CREATE AN IMMINENT LIFE/SAFETY ISSUE. GM CONTINUES TO NOT RESPOND TO MY INQUIRY. THE VEHICLE MEETS THE REQUIREMENTS OF THE NONCONFORMITY VEHICLE UNDER THE TANNER ACT AND I AM REQUESTING ASSISTANCE TO ENSURE THAT THE VEHICLE IS REPURCHASED OR REPLACED. THERE HAS ALREADY BEEN CONFIRMATION POSTED THAT THE BATTERY PACKS NEED TO BE REPLACED ON THESE VEHICLE AND GM IS NOT ACKNOWLEDGING THEIR RESPONSIBILITY TO ISSUE A FIX TO THE VEHICLE AND PREVENT FURTHER INJURY. I AM WRITING TO REQUEST AN INQUIRY BY NHTSA INTO WHAT GM IS ACTUALLY DOING TO PREVENT FURTHER LOSS OF LIFE AND/OR INJURY AND TO REPAIR OR REPLACE MY VEHICLE. I HAVE DOCUMENTED WEEKS OF EMAILS ON THE TOPIC WITH GM WHICH ARE NOT BEING REPLIED TO AND AM NOT SURE WHERE ELSE TO TURN TO GET GM TO ADDRESS THIS OPEN SAFETY ISSUE. THANKS.
Corrective Action:
MY VEHICLE IS IMPACTED BY THE FOLLOWING RECALLS: 1) MANUFACTURER RECALL NUMBER N202311730, AND 2) NHTSA RECALL NUMBER 20V701. A FIX WAS SUPPOSED TO BE IN PLACE BY JANUARY 1. I FOLLOWED THE MANUFACTURER'S STEPS TO REDUCE CHARGE CAPACITY AND WAITED PATIENTLY UNTIL 1/29 FOR THE FIX. ON 1/29 I CALLED GM CONCIERGE LINE AT THAT TIME TO INQUIRE ABOUT THE STATUS OF THE FIX. I WAS TOLD THERE WAS NO UPDATE. I INQUIRED ABOUT MY OPTIONS INCLUDING A BUYBACK OR REPLACEMENT VEHICLE IN ADDITION TO A LOANER CAR DURING THE PERIOD OF TIME THE CAR WAS OUT OF COMMISSION. I WAS TOLD NO PROBLEM AND SOMEONE WOULD CONTACT ME. I'VE RECEIVED TWO CALLS SINCE THAT TIME, AND NONE OF THE PROMISED STEPS INCLUDING BUYBACK, REPLACEMENT VEHICLE, OR LOANER CARS WERE OFFERED. THE REPRESENTATIVES DO NOT RESPOND TO MY EMAILS, WHEN I CALL, THE ASSIGNED REP IGNORES MY CALLS, AND WHEN I ASK FOR A STATUS UPDATE I'M TOLD THERE ISN'T ONE. GM IS CLEARLY DELAYING THE ISSUE. I HAVE INFORMED GM THAT MY VEHICLE IS PARKED IN A VERY CLOSE QUARTERS GARAGE WHERE A FIRE WOULD CREATE AN IMMINENT LIFE/SAFETY ISSUE. GM CONTINUES TO NOT RESPOND TO MY INQUIRY. THE VEHICLE MEETS THE REQUIREMENTS OF THE NONCONFORMITY VEHICLE UNDER THE TANNER ACT AND I AM REQUESTING ASSISTANCE TO ENSURE THAT THE VEHICLE IS REPURCHASED OR REPLACED. THERE HAS ALREADY BEEN CONFIRMATION POSTED THAT THE BATTERY PACKS NEED TO BE REPLACED ON THESE VEHICLE AND GM IS NOT ACKNOWLEDGING THEIR RESPONSIBILITY TO ISSUE A FIX TO THE VEHICLE AND PREVENT FURTHER INJURY. I AM WRITING TO REQUEST AN INQUIRY BY NHTSA INTO WHAT GM IS ACTUALLY DOING TO PREVENT FURTHER LOSS OF LIFE AND/OR INJURY AND TO REPAIR OR REPLACE MY VEHICLE. I HAVE DOCUMENTED WEEKS OF EMAILS ON THE TOPIC WITH GM WHICH ARE NOT BEING REPLIED TO AND AM NOT SURE WHERE ELSE TO TURN TO GET GM TO ADDRESS THIS OPEN SAFETY ISSUE. THANKS.
Additional Notes:
MY VEHICLE IS IMPACTED BY THE FOLLOWING RECALLS: 1) MANUFACTURER RECALL NUMBER N202311730, AND 2) NHTSA RECALL NUMBER 20V701. A FIX WAS SUPPOSED TO BE IN PLACE BY JANUARY 1. I FOLLOWED THE MANUFACTURER'S STEPS TO REDUCE CHARGE CAPACITY AND WAITED PATIENTLY UNTIL 1/29 FOR THE FIX. ON 1/29 I CALLED GM CONCIERGE LINE AT THAT TIME TO INQUIRE ABOUT THE STATUS OF THE FIX. I WAS TOLD THERE WAS NO UPDATE. I INQUIRED ABOUT MY OPTIONS INCLUDING A BUYBACK OR REPLACEMENT VEHICLE IN ADDITION TO A LOANER CAR DURING THE PERIOD OF TIME THE CAR WAS OUT OF COMMISSION. I WAS TOLD NO PROBLEM AND SOMEONE WOULD CONTACT ME. I'VE RECEIVED TWO CALLS SINCE THAT TIME, AND NONE OF THE PROMISED STEPS INCLUDING BUYBACK, REPLACEMENT VEHICLE, OR LOANER CARS WERE OFFERED. THE REPRESENTATIVES DO NOT RESPOND TO MY EMAILS, WHEN I CALL, THE ASSIGNED REP IGNORES MY CALLS, AND WHEN I ASK FOR A STATUS UPDATE I'M TOLD THERE ISN'T ONE. GM IS CLEARLY DELAYING THE ISSUE. I HAVE INFORMED GM THAT MY VEHICLE IS PARKED IN A VERY CLOSE QUARTERS GARAGE WHERE A FIRE WOULD CREATE AN IMMINENT LIFE/SAFETY ISSUE. GM CONTINUES TO NOT RESPOND TO MY INQUIRY. THE VEHICLE MEETS THE REQUIREMENTS OF THE NONCONFORMITY VEHICLE UNDER THE TANNER ACT AND I AM REQUESTING ASSISTANCE TO ENSURE THAT THE VEHICLE IS REPURCHASED OR REPLACED. THERE HAS ALREADY BEEN CONFIRMATION POSTED THAT THE BATTERY PACKS NEED TO BE REPLACED ON THESE VEHICLE AND GM IS NOT ACKNOWLEDGING THEIR RESPONSIBILITY TO ISSUE A FIX TO THE VEHICLE AND PREVENT FURTHER INJURY. I AM WRITING TO REQUEST AN INQUIRY BY NHTSA INTO WHAT GM IS ACTUALLY DOING TO PREVENT FURTHER LOSS OF LIFE AND/OR INJURY AND TO REPAIR OR REPLACE MY VEHICLE. I HAVE DOCUMENTED WEEKS OF EMAILS ON THE TOPIC WITH GM WHICH ARE NOT BEING REPLIED TO AND AM NOT SURE WHERE ELSE TO TURN TO GET GM TO ADDRESS THIS OPEN SAFETY ISSUE. THANKS.
Mfg Campaign: 11396670
Recall Date: Feb 17, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NOW INSTEAD OF 240 MILES I ONLY HAVE 170 MAXIMUM AFTER YOUR 10% REDUCTION
Corrective Action:
NOW INSTEAD OF 240 MILES I ONLY HAVE 170 MAXIMUM AFTER YOUR 10% REDUCTION
Additional Notes:
NOW INSTEAD OF 240 MILES I ONLY HAVE 170 MAXIMUM AFTER YOUR 10% REDUCTION
Mfg Campaign: 11395843
Recall Date: Feb 11, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
UNDER THE RECALL, THE MAXIMUM BATTERY CHARGE IS TO BE REDUCED BY 90%. MY VEHICLE GETS LESS THAN THAT, AND NOW ONLY GETS @120-130 MILES MAX, BUT REALISTICALLY ONLY @ 100-105. I LIVE IN COLD WEATHER, MOUNTAINOUS NORTHERN NY STATE. THE CAR IS USED TO COMMUTE TO WORK, 80 MILES PER DAY SO I HAVE TO CHARGE IT EACH DAY, AND BECAUSE IT DOES NOT HAVE FAST-CHARGE, IT TAKES @ 6 HOURS TO GET FULLY CHARGED TO THE REDUCED MAXIMUM. THERE IS ALSO A LOSS OF PROPULSION POWER AS I GET A DASHBOARD WARNING ALL THE TIME, AND I CANNOT PARK THE VEHICLE IN MY GARAGE WHERE MY HOME CHARGER IS LOCATED. CHEVY SHOULD REPLACE THE BATTERY WITH ONE THAT HAS FAST-CHARGE AS COMPENSATION FOR THE LOSS OF USE, INCONVENIENCE, ETC.
Corrective Action:
UNDER THE RECALL, THE MAXIMUM BATTERY CHARGE IS TO BE REDUCED BY 90%. MY VEHICLE GETS LESS THAN THAT, AND NOW ONLY GETS @120-130 MILES MAX, BUT REALISTICALLY ONLY @ 100-105. I LIVE IN COLD WEATHER, MOUNTAINOUS NORTHERN NY STATE. THE CAR IS USED TO COMMUTE TO WORK, 80 MILES PER DAY SO I HAVE TO CHARGE IT EACH DAY, AND BECAUSE IT DOES NOT HAVE FAST-CHARGE, IT TAKES @ 6 HOURS TO GET FULLY CHARGED TO THE REDUCED MAXIMUM. THERE IS ALSO A LOSS OF PROPULSION POWER AS I GET A DASHBOARD WARNING ALL THE TIME, AND I CANNOT PARK THE VEHICLE IN MY GARAGE WHERE MY HOME CHARGER IS LOCATED. CHEVY SHOULD REPLACE THE BATTERY WITH ONE THAT HAS FAST-CHARGE AS COMPENSATION FOR THE LOSS OF USE, INCONVENIENCE, ETC.
Additional Notes:
UNDER THE RECALL, THE MAXIMUM BATTERY CHARGE IS TO BE REDUCED BY 90%. MY VEHICLE GETS LESS THAN THAT, AND NOW ONLY GETS @120-130 MILES MAX, BUT REALISTICALLY ONLY @ 100-105. I LIVE IN COLD WEATHER, MOUNTAINOUS NORTHERN NY STATE. THE CAR IS USED TO COMMUTE TO WORK, 80 MILES PER DAY SO I HAVE TO CHARGE IT EACH DAY, AND BECAUSE IT DOES NOT HAVE FAST-CHARGE, IT TAKES @ 6 HOURS TO GET FULLY CHARGED TO THE REDUCED MAXIMUM. THERE IS ALSO A LOSS OF PROPULSION POWER AS I GET A DASHBOARD WARNING ALL THE TIME, AND I CANNOT PARK THE VEHICLE IN MY GARAGE WHERE MY HOME CHARGER IS LOCATED. CHEVY SHOULD REPLACE THE BATTERY WITH ONE THAT HAS FAST-CHARGE AS COMPENSATION FOR THE LOSS OF USE, INCONVENIENCE, ETC.
Mfg Campaign: 11394929
Recall Date: Feb 6, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
IN THE SNOW, THE WINDSHIELD WIPERS ON THE CAR STOP WORKING PROPERLY RANDOMLY.
Corrective Action:
IN THE SNOW, THE WINDSHIELD WIPERS ON THE CAR STOP WORKING PROPERLY RANDOMLY.
Additional Notes:
IN THE SNOW, THE WINDSHIELD WIPERS ON THE CAR STOP WORKING PROPERLY RANDOMLY.
Mfg Campaign: 11391022
Recall Date: Feb 1, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THERE ARE CONSTANT STRONG KNOCKS 8 TIMES PER SECOND IN IBOOSTER. KNOCKS ARE HEARD IN THE CABIN AND UNDER THE HOOD. DISAPPEAR ONLY WHEN YOU PRESS THE TOMOZ PEDAL.
Corrective Action:
THERE ARE CONSTANT STRONG KNOCKS 8 TIMES PER SECOND IN IBOOSTER. KNOCKS ARE HEARD IN THE CABIN AND UNDER THE HOOD. DISAPPEAR ONLY WHEN YOU PRESS THE TOMOZ PEDAL.
Additional Notes:
THERE ARE CONSTANT STRONG KNOCKS 8 TIMES PER SECOND IN IBOOSTER. KNOCKS ARE HEARD IN THE CABIN AND UNDER THE HOOD. DISAPPEAR ONLY WHEN YOU PRESS THE TOMOZ PEDAL.
Mfg Campaign: 11390874
Recall Date: Jan 31, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE BOLT EV WAS RECALLED ON NOVEMBER 13, 2020 DUE TO THE FACT THAT THE BATTERY WAS DEFECTIVE AND HAD STARTED NUMEROUS FIRES, EVEN WHEN NOT PLUGGED IN. GM OFFERED A "TEMPORARY FIX" WHICH REDUCED THE PERFORMANCE OF THE VEHICLE (REDUCED THE RANGE OF THE VEHICLE PER CHARGE) AND LIMITED SOME OTHER FUNCTIONS). THEY HAVE NOT OFFERED A PERMANENT FIX AND IT HAS BEEN OVER 60 DAYS SINCE THE RECALL WAS ISSUED. SINCE GM HAS NOT ISSUED ANY OFFICIAL PERMANENT FIXES TO THIS PROBLEM, AND BECAUSE OF MY CONCERN ABOUT THIS ISSUE, I HAVE TAKEN IT UPON MYSELF TO CONTACT GM DIRECTLY. DESPITE NUMEROUS CALLS AND E-MAILS TO GM, I HAVE RECEIVED NO CONCRETE OFFERS TO REMEDY THE SITUATION. I HAVE BEEN ASSIGNED A "CASE MANAGER" - A GM EMPLOYEE- WHO IS SUPPOSED TO HELP PROVIDE A PERMANENT FIX FOR THIS ISSUE, I HAVE BEEN UNABLE TO GET ANY SPECIFICS AS OF TODAYS'S DATE ABOUT THE PROCESS AND/ OR OPTIONS. AGAIN, THIS DESPITE VERY SPECIFIC QUESTIONS. I AM REPEATEDLY TOLD THAT BY GM THAT THEY MUST GO THROUGH THEIR "PROCESS" AND THAT MY CASE MANAGER HAS NO MORE INFORMATION. PROMISES OF LETTERS OF "OFFERS" FOR REMEDY HAVE NOT APPEARED, DESPITE MY SENDING ALL REQUESTED DOCUMENTATION TO GM, WHICH WAS SUPPOSED TO EXPEDITE THE PROCESS. TIMELINES AS TO WHEN REMEDIES WILL BE OFFERED KEEP CHANGING . I HAVE BEEN TOLD THAT INFORMATION WILL BE EMAILED REPEATEDLY AND IT HAS NOT BEEN RECEIVED, ETC. THE INITIAL RECALL ALL STATED ADVISED THAT THE CAR SHOULD NOT BE PARKED NEAR OWNER'S HOUSES FOR FEAR THAT THE CAR WOULD CATCH ON FIRE. NOT ONLY IS THIS IMPRACTICAL FOR ME, I DON'T FEEL COMFORTABLE DRIVING A CAR THAT HAS HAD THIS HISTORY. GM NEEDS TO TAKE RESPONSIBILITY FOR THEIR FAULTY BATTERIES AND FOLLOW THROUGH ON THE NEED FOR A PERMANENT FIX. THEY ARE ALREADY PAST THEIR DEADLINE IN DOING SO. GM HAS NOT FOLLOWED THROUGH ON RECALL OF THE BOLT EV (BATTERIES CAUSING FIRES).
Corrective Action:
THE BOLT EV WAS RECALLED ON NOVEMBER 13, 2020 DUE TO THE FACT THAT THE BATTERY WAS DEFECTIVE AND HAD STARTED NUMEROUS FIRES, EVEN WHEN NOT PLUGGED IN. GM OFFERED A "TEMPORARY FIX" WHICH REDUCED THE PERFORMANCE OF THE VEHICLE (REDUCED THE RANGE OF THE VEHICLE PER CHARGE) AND LIMITED SOME OTHER FUNCTIONS). THEY HAVE NOT OFFERED A PERMANENT FIX AND IT HAS BEEN OVER 60 DAYS SINCE THE RECALL WAS ISSUED. SINCE GM HAS NOT ISSUED ANY OFFICIAL PERMANENT FIXES TO THIS PROBLEM, AND BECAUSE OF MY CONCERN ABOUT THIS ISSUE, I HAVE TAKEN IT UPON MYSELF TO CONTACT GM DIRECTLY. DESPITE NUMEROUS CALLS AND E-MAILS TO GM, I HAVE RECEIVED NO CONCRETE OFFERS TO REMEDY THE SITUATION. I HAVE BEEN ASSIGNED A "CASE MANAGER" - A GM EMPLOYEE- WHO IS SUPPOSED TO HELP PROVIDE A PERMANENT FIX FOR THIS ISSUE, I HAVE BEEN UNABLE TO GET ANY SPECIFICS AS OF TODAYS'S DATE ABOUT THE PROCESS AND/ OR OPTIONS. AGAIN, THIS DESPITE VERY SPECIFIC QUESTIONS. I AM REPEATEDLY TOLD THAT BY GM THAT THEY MUST GO THROUGH THEIR "PROCESS" AND THAT MY CASE MANAGER HAS NO MORE INFORMATION. PROMISES OF LETTERS OF "OFFERS" FOR REMEDY HAVE NOT APPEARED, DESPITE MY SENDING ALL REQUESTED DOCUMENTATION TO GM, WHICH WAS SUPPOSED TO EXPEDITE THE PROCESS. TIMELINES AS TO WHEN REMEDIES WILL BE OFFERED KEEP CHANGING . I HAVE BEEN TOLD THAT INFORMATION WILL BE EMAILED REPEATEDLY AND IT HAS NOT BEEN RECEIVED, ETC. THE INITIAL RECALL ALL STATED ADVISED THAT THE CAR SHOULD NOT BE PARKED NEAR OWNER'S HOUSES FOR FEAR THAT THE CAR WOULD CATCH ON FIRE. NOT ONLY IS THIS IMPRACTICAL FOR ME, I DON'T FEEL COMFORTABLE DRIVING A CAR THAT HAS HAD THIS HISTORY. GM NEEDS TO TAKE RESPONSIBILITY FOR THEIR FAULTY BATTERIES AND FOLLOW THROUGH ON THE NEED FOR A PERMANENT FIX. THEY ARE ALREADY PAST THEIR DEADLINE IN DOING SO. GM HAS NOT FOLLOWED THROUGH ON RECALL OF THE BOLT EV (BATTERIES CAUSING FIRES).
Additional Notes:
THE BOLT EV WAS RECALLED ON NOVEMBER 13, 2020 DUE TO THE FACT THAT THE BATTERY WAS DEFECTIVE AND HAD STARTED NUMEROUS FIRES, EVEN WHEN NOT PLUGGED IN. GM OFFERED A "TEMPORARY FIX" WHICH REDUCED THE PERFORMANCE OF THE VEHICLE (REDUCED THE RANGE OF THE VEHICLE PER CHARGE) AND LIMITED SOME OTHER FUNCTIONS). THEY HAVE NOT OFFERED A PERMANENT FIX AND IT HAS BEEN OVER 60 DAYS SINCE THE RECALL WAS ISSUED. SINCE GM HAS NOT ISSUED ANY OFFICIAL PERMANENT FIXES TO THIS PROBLEM, AND BECAUSE OF MY CONCERN ABOUT THIS ISSUE, I HAVE TAKEN IT UPON MYSELF TO CONTACT GM DIRECTLY. DESPITE NUMEROUS CALLS AND E-MAILS TO GM, I HAVE RECEIVED NO CONCRETE OFFERS TO REMEDY THE SITUATION. I HAVE BEEN ASSIGNED A "CASE MANAGER" - A GM EMPLOYEE- WHO IS SUPPOSED TO HELP PROVIDE A PERMANENT FIX FOR THIS ISSUE, I HAVE BEEN UNABLE TO GET ANY SPECIFICS AS OF TODAYS'S DATE ABOUT THE PROCESS AND/ OR OPTIONS. AGAIN, THIS DESPITE VERY SPECIFIC QUESTIONS. I AM REPEATEDLY TOLD THAT BY GM THAT THEY MUST GO THROUGH THEIR "PROCESS" AND THAT MY CASE MANAGER HAS NO MORE INFORMATION. PROMISES OF LETTERS OF "OFFERS" FOR REMEDY HAVE NOT APPEARED, DESPITE MY SENDING ALL REQUESTED DOCUMENTATION TO GM, WHICH WAS SUPPOSED TO EXPEDITE THE PROCESS. TIMELINES AS TO WHEN REMEDIES WILL BE OFFERED KEEP CHANGING . I HAVE BEEN TOLD THAT INFORMATION WILL BE EMAILED REPEATEDLY AND IT HAS NOT BEEN RECEIVED, ETC. THE INITIAL RECALL ALL STATED ADVISED THAT THE CAR SHOULD NOT BE PARKED NEAR OWNER'S HOUSES FOR FEAR THAT THE CAR WOULD CATCH ON FIRE. NOT ONLY IS THIS IMPRACTICAL FOR ME, I DON'T FEEL COMFORTABLE DRIVING A CAR THAT HAS HAD THIS HISTORY. GM NEEDS TO TAKE RESPONSIBILITY FOR THEIR FAULTY BATTERIES AND FOLLOW THROUGH ON THE NEED FOR A PERMANENT FIX. THEY ARE ALREADY PAST THEIR DEADLINE IN DOING SO. GM HAS NOT FOLLOWED THROUGH ON RECALL OF THE BOLT EV (BATTERIES CAUSING FIRES).
Mfg Campaign: 11389892
Recall Date: Jan 25, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE DEALERSHIP PERFORMED UNAUTHORIZED SERVICE ON THE VEHICLE. IN CONTACT WITH THE MANUFACTURER(GM) THEY ARE IN WILLING TO REVERSE THE UNAUTHORIZED SOFTWARE UPDATE UNTIL A LONG TERM SOLUTION HAS BEEN IDENTIFIED. I HAVE OPENED A CASE 1 WEEK IN ADVANCE AND NO RESOLUTION HAS BEEN COMMUNICATED ABOUT THEIR RESPONSIBILITY OF RENDERING MY VEHICLE UNUSABLE.
Corrective Action:
THE DEALERSHIP PERFORMED UNAUTHORIZED SERVICE ON THE VEHICLE. IN CONTACT WITH THE MANUFACTURER(GM) THEY ARE IN WILLING TO REVERSE THE UNAUTHORIZED SOFTWARE UPDATE UNTIL A LONG TERM SOLUTION HAS BEEN IDENTIFIED. I HAVE OPENED A CASE 1 WEEK IN ADVANCE AND NO RESOLUTION HAS BEEN COMMUNICATED ABOUT THEIR RESPONSIBILITY OF RENDERING MY VEHICLE UNUSABLE.
Additional Notes:
THE DEALERSHIP PERFORMED UNAUTHORIZED SERVICE ON THE VEHICLE. IN CONTACT WITH THE MANUFACTURER(GM) THEY ARE IN WILLING TO REVERSE THE UNAUTHORIZED SOFTWARE UPDATE UNTIL A LONG TERM SOLUTION HAS BEEN IDENTIFIED. I HAVE OPENED A CASE 1 WEEK IN ADVANCE AND NO RESOLUTION HAS BEEN COMMUNICATED ABOUT THEIR RESPONSIBILITY OF RENDERING MY VEHICLE UNUSABLE.
Mfg Campaign: 11388285
Recall Date: Jan 15, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DEALERSHIP PERFORMED UNAUTHORIZED SERVICE ON THE VEHICLE. IN CONTACT WITH THE MANUFACTURER(GM) THEY ARE IN WILLING TO REVERSE THE UNAUTHORIZED SOFTWARE UPDATE UNTIL A LONG TERM SOLUTION HAS BEEN IDENTIFIED. I HAVE OPENED A CASE 1 WEEK IN ADVANCE AND NO RESOLUTION HAS BEEN COMMUNICATED ABOUT THEIR RESPONSIBILITY OF RENDERING MY VEHICLE UNUSABLE.
Corrective Action:
THE DEALERSHIP PERFORMED UNAUTHORIZED SERVICE ON THE VEHICLE. IN CONTACT WITH THE MANUFACTURER(GM) THEY ARE IN WILLING TO REVERSE THE UNAUTHORIZED SOFTWARE UPDATE UNTIL A LONG TERM SOLUTION HAS BEEN IDENTIFIED. I HAVE OPENED A CASE 1 WEEK IN ADVANCE AND NO RESOLUTION HAS BEEN COMMUNICATED ABOUT THEIR RESPONSIBILITY OF RENDERING MY VEHICLE UNUSABLE.
Additional Notes:
THE DEALERSHIP PERFORMED UNAUTHORIZED SERVICE ON THE VEHICLE. IN CONTACT WITH THE MANUFACTURER(GM) THEY ARE IN WILLING TO REVERSE THE UNAUTHORIZED SOFTWARE UPDATE UNTIL A LONG TERM SOLUTION HAS BEEN IDENTIFIED. I HAVE OPENED A CASE 1 WEEK IN ADVANCE AND NO RESOLUTION HAS BEEN COMMUNICATED ABOUT THEIR RESPONSIBILITY OF RENDERING MY VEHICLE UNUSABLE.
Mfg Campaign: 11388285
Recall Date: Jan 15, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN NOVEMBER 2020, GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2017-2019 MODEL YEAR CHEVROLET BOLT EV VEHICLES. THIS NOTICE APPLIES TO MY VEHICLE, VIN: [XXX]. AS A RESULT, GM IS CONDUCTING A SAFETY RECALL, N202311730. MORE SPECIFICALLY, A CERTAIN NUMBER OF THESE VEHICLES WERE BUILT WITH HIGH VOLTAGE CELLS PRODUCED AT LG CHEM?S OCHANG, KOREA FACILITY THAT MAY POSE A RISK OF FIRE WHEN CHARGED TO FULL, OR VERY CLOSE TO FULL, CAPACITY. THE SEVERITY OF THE RECALL NOTICE WAS ALARMING TO MY FAMILY AS WE DRIVE IT DAILY AND OFTEN EXTENDED MILES. SAFETY IS MY PRIMARY CONCERN AND I AM REQUESTING REMEDIATION IMMEDIATELY. THE RISK AND DANGER IS TOO GREAT FOR ME TO WAIT AND SEE AS GM INVESTIGATES. WHAT RECOURSE DO I HAVE NOW? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
Corrective Action:
IN NOVEMBER 2020, GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2017-2019 MODEL YEAR CHEVROLET BOLT EV VEHICLES. THIS NOTICE APPLIES TO MY VEHICLE, VIN: [XXX]. AS A RESULT, GM IS CONDUCTING A SAFETY RECALL, N202311730. MORE SPECIFICALLY, A CERTAIN NUMBER OF THESE VEHICLES WERE BUILT WITH HIGH VOLTAGE CELLS PRODUCED AT LG CHEM?S OCHANG, KOREA FACILITY THAT MAY POSE A RISK OF FIRE WHEN CHARGED TO FULL, OR VERY CLOSE TO FULL, CAPACITY. THE SEVERITY OF THE RECALL NOTICE WAS ALARMING TO MY FAMILY AS WE DRIVE IT DAILY AND OFTEN EXTENDED MILES. SAFETY IS MY PRIMARY CONCERN AND I AM REQUESTING REMEDIATION IMMEDIATELY. THE RISK AND DANGER IS TOO GREAT FOR ME TO WAIT AND SEE AS GM INVESTIGATES. WHAT RECOURSE DO I HAVE NOW? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
Additional Notes:
IN NOVEMBER 2020, GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2017-2019 MODEL YEAR CHEVROLET BOLT EV VEHICLES. THIS NOTICE APPLIES TO MY VEHICLE, VIN: [XXX]. AS A RESULT, GM IS CONDUCTING A SAFETY RECALL, N202311730. MORE SPECIFICALLY, A CERTAIN NUMBER OF THESE VEHICLES WERE BUILT WITH HIGH VOLTAGE CELLS PRODUCED AT LG CHEM?S OCHANG, KOREA FACILITY THAT MAY POSE A RISK OF FIRE WHEN CHARGED TO FULL, OR VERY CLOSE TO FULL, CAPACITY. THE SEVERITY OF THE RECALL NOTICE WAS ALARMING TO MY FAMILY AS WE DRIVE IT DAILY AND OFTEN EXTENDED MILES. SAFETY IS MY PRIMARY CONCERN AND I AM REQUESTING REMEDIATION IMMEDIATELY. THE RISK AND DANGER IS TOO GREAT FOR ME TO WAIT AND SEE AS GM INVESTIGATES. WHAT RECOURSE DO I HAVE NOW? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
Mfg Campaign: 11385437
Recall Date: Dec 29, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
IN NOVEMBER 2020, GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2017-2019 MODEL YEAR CHEVROLET BOLT EV VEHICLES. THIS NOTICE APPLIES TO MY VEHICLE, VIN: [XXX]. AS A RESULT, GM IS CONDUCTING A SAFETY RECALL, N202311730. MORE SPECIFICALLY, A CERTAIN NUMBER OF THESE VEHICLES WERE BUILT WITH HIGH VOLTAGE CELLS PRODUCED AT LG CHEM?S OCHANG, KOREA FACILITY THAT MAY POSE A RISK OF FIRE WHEN CHARGED TO FULL, OR VERY CLOSE TO FULL, CAPACITY. THE SEVERITY OF THE RECALL NOTICE WAS ALARMING TO MY FAMILY AS WE DRIVE IT DAILY AND OFTEN EXTENDED MILES. SAFETY IS MY PRIMARY CONCERN AND I AM REQUESTING REMEDIATION IMMEDIATELY. THE RISK AND DANGER IS TOO GREAT FOR ME TO WAIT AND SEE AS GM INVESTIGATES. WHAT RECOURSE DO I HAVE NOW? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
Corrective Action:
IN NOVEMBER 2020, GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2017-2019 MODEL YEAR CHEVROLET BOLT EV VEHICLES. THIS NOTICE APPLIES TO MY VEHICLE, VIN: [XXX]. AS A RESULT, GM IS CONDUCTING A SAFETY RECALL, N202311730. MORE SPECIFICALLY, A CERTAIN NUMBER OF THESE VEHICLES WERE BUILT WITH HIGH VOLTAGE CELLS PRODUCED AT LG CHEM?S OCHANG, KOREA FACILITY THAT MAY POSE A RISK OF FIRE WHEN CHARGED TO FULL, OR VERY CLOSE TO FULL, CAPACITY. THE SEVERITY OF THE RECALL NOTICE WAS ALARMING TO MY FAMILY AS WE DRIVE IT DAILY AND OFTEN EXTENDED MILES. SAFETY IS MY PRIMARY CONCERN AND I AM REQUESTING REMEDIATION IMMEDIATELY. THE RISK AND DANGER IS TOO GREAT FOR ME TO WAIT AND SEE AS GM INVESTIGATES. WHAT RECOURSE DO I HAVE NOW? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
Additional Notes:
IN NOVEMBER 2020, GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2017-2019 MODEL YEAR CHEVROLET BOLT EV VEHICLES. THIS NOTICE APPLIES TO MY VEHICLE, VIN: [XXX]. AS A RESULT, GM IS CONDUCTING A SAFETY RECALL, N202311730. MORE SPECIFICALLY, A CERTAIN NUMBER OF THESE VEHICLES WERE BUILT WITH HIGH VOLTAGE CELLS PRODUCED AT LG CHEM?S OCHANG, KOREA FACILITY THAT MAY POSE A RISK OF FIRE WHEN CHARGED TO FULL, OR VERY CLOSE TO FULL, CAPACITY. THE SEVERITY OF THE RECALL NOTICE WAS ALARMING TO MY FAMILY AS WE DRIVE IT DAILY AND OFTEN EXTENDED MILES. SAFETY IS MY PRIMARY CONCERN AND I AM REQUESTING REMEDIATION IMMEDIATELY. THE RISK AND DANGER IS TOO GREAT FOR ME TO WAIT AND SEE AS GM INVESTIGATES. WHAT RECOURSE DO I HAVE NOW? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
Mfg Campaign: 11385437
Recall Date: Dec 29, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
IN NOVEMBER 2020, GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2017-2019 MODEL YEAR CHEVROLET BOLT EV VEHICLES. THIS NOTICE APPLIES TO MY VEHICLE, VIN: [XXX]. AS A RESULT, GM IS CONDUCTING A SAFETY RECALL, N202311730. MORE SPECIFICALLY, A CERTAIN NUMBER OF THESE VEHICLES WERE BUILT WITH HIGH VOLTAGE CELLS PRODUCED AT LG CHEM?S OCHANG, KOREA FACILITY THAT MAY POSE A RISK OF FIRE WHEN CHARGED TO FULL, OR VERY CLOSE TO FULL, CAPACITY. THE SEVERITY OF THE RECALL NOTICE WAS ALARMING TO MY FAMILY AS WE DRIVE IT DAILY AND OFTEN EXTENDED MILES. SAFETY IS MY PRIMARY CONCERN AND I AM REQUESTING REMEDIATION IMMEDIATELY. THE RISK AND DANGER IS TOO GREAT FOR ME TO WAIT AND SEE AS GM INVESTIGATES. WHAT RECOURSE DO I HAVE NOW? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
Corrective Action:
IN NOVEMBER 2020, GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2017-2019 MODEL YEAR CHEVROLET BOLT EV VEHICLES. THIS NOTICE APPLIES TO MY VEHICLE, VIN: [XXX]. AS A RESULT, GM IS CONDUCTING A SAFETY RECALL, N202311730. MORE SPECIFICALLY, A CERTAIN NUMBER OF THESE VEHICLES WERE BUILT WITH HIGH VOLTAGE CELLS PRODUCED AT LG CHEM?S OCHANG, KOREA FACILITY THAT MAY POSE A RISK OF FIRE WHEN CHARGED TO FULL, OR VERY CLOSE TO FULL, CAPACITY. THE SEVERITY OF THE RECALL NOTICE WAS ALARMING TO MY FAMILY AS WE DRIVE IT DAILY AND OFTEN EXTENDED MILES. SAFETY IS MY PRIMARY CONCERN AND I AM REQUESTING REMEDIATION IMMEDIATELY. THE RISK AND DANGER IS TOO GREAT FOR ME TO WAIT AND SEE AS GM INVESTIGATES. WHAT RECOURSE DO I HAVE NOW? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
Additional Notes:
IN NOVEMBER 2020, GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2017-2019 MODEL YEAR CHEVROLET BOLT EV VEHICLES. THIS NOTICE APPLIES TO MY VEHICLE, VIN: [XXX]. AS A RESULT, GM IS CONDUCTING A SAFETY RECALL, N202311730. MORE SPECIFICALLY, A CERTAIN NUMBER OF THESE VEHICLES WERE BUILT WITH HIGH VOLTAGE CELLS PRODUCED AT LG CHEM?S OCHANG, KOREA FACILITY THAT MAY POSE A RISK OF FIRE WHEN CHARGED TO FULL, OR VERY CLOSE TO FULL, CAPACITY. THE SEVERITY OF THE RECALL NOTICE WAS ALARMING TO MY FAMILY AS WE DRIVE IT DAILY AND OFTEN EXTENDED MILES. SAFETY IS MY PRIMARY CONCERN AND I AM REQUESTING REMEDIATION IMMEDIATELY. THE RISK AND DANGER IS TOO GREAT FOR ME TO WAIT AND SEE AS GM INVESTIGATES. WHAT RECOURSE DO I HAVE NOW? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS
Mfg Campaign: 11385437
Recall Date: Dec 29, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET BOLT EV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V701000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. PREMIER CHEVROLET OF CARLSBAD (5335 PASEO DEL NORTE, CARLSBAD, CA 92008; (760) 208-1943) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET BOLT EV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V701000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. PREMIER CHEVROLET OF CARLSBAD (5335 PASEO DEL NORTE, CARLSBAD, CA 92008; (760) 208-1943) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET BOLT EV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V701000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. PREMIER CHEVROLET OF CARLSBAD (5335 PASEO DEL NORTE, CARLSBAD, CA 92008; (760) 208-1943) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT
Mfg Campaign: 11382922
Recall Date: Dec 10, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
UNLESS THE BRAKE PEDAL IS DEPRESSED THERE IS A RAPID TICKING NOISE COMING FROM THE MASTER BRAKE CYLINDER UPON OPENING THE DOOR, EVEN WITHOUT ENGAGING THE START BUTTON. THIS SOUND CONTINUES WHETHER THE CAR IS STATIONARY OR MOVING UNDER ALL TRAVELING OR STATIONARY CONDITIONS UNLESS THE BRAKE PEDAL IS DEPRESSED SLIGHTLY. WE FIRST BECAME AWARE, REALLY NOTICEABLE, ABOUT IT UPON OPENING THE CAR DOOR IN JULY, 2020.
Corrective Action:
UNLESS THE BRAKE PEDAL IS DEPRESSED THERE IS A RAPID TICKING NOISE COMING FROM THE MASTER BRAKE CYLINDER UPON OPENING THE DOOR, EVEN WITHOUT ENGAGING THE START BUTTON. THIS SOUND CONTINUES WHETHER THE CAR IS STATIONARY OR MOVING UNDER ALL TRAVELING OR STATIONARY CONDITIONS UNLESS THE BRAKE PEDAL IS DEPRESSED SLIGHTLY. WE FIRST BECAME AWARE, REALLY NOTICEABLE, ABOUT IT UPON OPENING THE CAR DOOR IN JULY, 2020.
Additional Notes:
UNLESS THE BRAKE PEDAL IS DEPRESSED THERE IS A RAPID TICKING NOISE COMING FROM THE MASTER BRAKE CYLINDER UPON OPENING THE DOOR, EVEN WITHOUT ENGAGING THE START BUTTON. THIS SOUND CONTINUES WHETHER THE CAR IS STATIONARY OR MOVING UNDER ALL TRAVELING OR STATIONARY CONDITIONS UNLESS THE BRAKE PEDAL IS DEPRESSED SLIGHTLY. WE FIRST BECAME AWARE, REALLY NOTICEABLE, ABOUT IT UPON OPENING THE CAR DOOR IN JULY, 2020.
Mfg Campaign: 11382729
Recall Date: Dec 9, 2020
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