Complaints & Recalls
Consumer Complaints
172 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Key keeps getting stuck in the ignition apparently talking to the dealership service department, they have no clue either. Many other people complaining and GM not doing anything about it. This should be a recall since it is affecting many different colorados and different year models also
Corrective Action:
Key keeps getting stuck in the ignition apparently talking to the dealership service department, they have no clue either. Many other people complaining and GM not doing anything about it. This should be a recall since it is affecting many different colorados and different year models also
Additional Notes:
Key keeps getting stuck in the ignition apparently talking to the dealership service department, they have no clue either. Many other people complaining and GM not doing anything about it. This should be a recall since it is affecting many different colorados and different year models also
Mfg Campaign: 11429570
Recall Date: Aug 18, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.
Corrective Action:
As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.
Additional Notes:
As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.
Mfg Campaign: 11427648
Recall Date: Aug 3, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.
Corrective Action:
As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.
Additional Notes:
As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.
Mfg Campaign: 11427648
Recall Date: Aug 3, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.
Corrective Action:
As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.
Additional Notes:
As I went around a turn (low speed), the truck lost power steering for about a half of a second. It came back online right away, but caused me to take the turn poorly. At the same time, the engine shut down and all of the lights on the dash went out. I stopped the vehicle, put it in park and restarted the vehicle. Everything then worked as if nothing was wrong. There are not any warning lights. It was as if someone simply turned off the ignition for a minute.
Mfg Campaign: 11427648
Recall Date: Aug 3, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I EXPERIANCED TRANMISSION CHATTER AT AROUND 12,000 MILES. WHEN I READ THAT THIS IS A COMMON PROBLEM DO TO THE WRONG TRANSMISSION FLUID INSTALLED AT THE MANUFACTURER. IT WAS NOTED TO HAVE THE SERVICE DEPARTMENT CHANGE IT TO MOBIL 1 TRANSMISSION FLUID. AFTER 11,000 MORE MILES I NOW HAVE THE SAME CHATTER BACK. I FEL THAT THE SERVICE DEPARTMENTS DO NOT WANT TO DIVE FURTHER INTO FINDING OUT WHAT THE PROBLEM IS, CAUSE IT'S UNDER WARRENTY REPAIR AND THE DON'T MAKE ANY MONEY OFF OF YOUR COMPLAINT. SO THAT YOU COME BACK AND HAVE TO PAY OUT OF YOUR POCKET WHEN YOUR WARRENTY IS UP. THIS SHOULD BE A RECALL MATTER IN MY EYES. WRITE ALL YOUR COVERNS DIRECTLY TO GM AND VENT YOUR ANGER WITH THEM. AND IF THAT DOESN'T WORK I'M GOING TO THE NEWS CREWS TO MAKE IT KNOWN.
Corrective Action:
I EXPERIANCED TRANMISSION CHATTER AT AROUND 12,000 MILES. WHEN I READ THAT THIS IS A COMMON PROBLEM DO TO THE WRONG TRANSMISSION FLUID INSTALLED AT THE MANUFACTURER. IT WAS NOTED TO HAVE THE SERVICE DEPARTMENT CHANGE IT TO MOBIL 1 TRANSMISSION FLUID. AFTER 11,000 MORE MILES I NOW HAVE THE SAME CHATTER BACK. I FEL THAT THE SERVICE DEPARTMENTS DO NOT WANT TO DIVE FURTHER INTO FINDING OUT WHAT THE PROBLEM IS, CAUSE IT'S UNDER WARRENTY REPAIR AND THE DON'T MAKE ANY MONEY OFF OF YOUR COMPLAINT. SO THAT YOU COME BACK AND HAVE TO PAY OUT OF YOUR POCKET WHEN YOUR WARRENTY IS UP. THIS SHOULD BE A RECALL MATTER IN MY EYES. WRITE ALL YOUR COVERNS DIRECTLY TO GM AND VENT YOUR ANGER WITH THEM. AND IF THAT DOESN'T WORK I'M GOING TO THE NEWS CREWS TO MAKE IT KNOWN.
Additional Notes:
I EXPERIANCED TRANMISSION CHATTER AT AROUND 12,000 MILES. WHEN I READ THAT THIS IS A COMMON PROBLEM DO TO THE WRONG TRANSMISSION FLUID INSTALLED AT THE MANUFACTURER. IT WAS NOTED TO HAVE THE SERVICE DEPARTMENT CHANGE IT TO MOBIL 1 TRANSMISSION FLUID. AFTER 11,000 MORE MILES I NOW HAVE THE SAME CHATTER BACK. I FEL THAT THE SERVICE DEPARTMENTS DO NOT WANT TO DIVE FURTHER INTO FINDING OUT WHAT THE PROBLEM IS, CAUSE IT'S UNDER WARRENTY REPAIR AND THE DON'T MAKE ANY MONEY OFF OF YOUR COMPLAINT. SO THAT YOU COME BACK AND HAVE TO PAY OUT OF YOUR POCKET WHEN YOUR WARRENTY IS UP. THIS SHOULD BE A RECALL MATTER IN MY EYES. WRITE ALL YOUR COVERNS DIRECTLY TO GM AND VENT YOUR ANGER WITH THEM. AND IF THAT DOESN'T WORK I'M GOING TO THE NEWS CREWS TO MAKE IT KNOWN.
Mfg Campaign: 11424703
Recall Date: Jul 13, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Truck worked perfectly fine, then it was parked for a week because I had to have emergency eye surgery. After a week, started truck. Truck started spewing errors U0121 and U0131. Managed to get it to dealership with no steering and am told it is a power steering module failure and the cost to fix is $1800. The truck is barely out of warranty and I have seen numerous posts on forums across the Internet of others that have also experienced problems with their 2019 Colorados and the recalls on the 2015s for the same issue. - Component: Power Steering Module - Safety: Absolutely no power steering, extremely difficult to almost impossible to steer. - Reproduction: Yes, truck is at dealership. Confirmed errors and confirmed power steering module needs to be replaced. - Warnings: No warnings prior to truck being parked for a week. As soon as truck was started, received warnings and no power steering or traction control. Absolutely no symptoms prior.
Corrective Action:
Truck worked perfectly fine, then it was parked for a week because I had to have emergency eye surgery. After a week, started truck. Truck started spewing errors U0121 and U0131. Managed to get it to dealership with no steering and am told it is a power steering module failure and the cost to fix is $1800. The truck is barely out of warranty and I have seen numerous posts on forums across the Internet of others that have also experienced problems with their 2019 Colorados and the recalls on the 2015s for the same issue. - Component: Power Steering Module - Safety: Absolutely no power steering, extremely difficult to almost impossible to steer. - Reproduction: Yes, truck is at dealership. Confirmed errors and confirmed power steering module needs to be replaced. - Warnings: No warnings prior to truck being parked for a week. As soon as truck was started, received warnings and no power steering or traction control. Absolutely no symptoms prior.
Additional Notes:
Truck worked perfectly fine, then it was parked for a week because I had to have emergency eye surgery. After a week, started truck. Truck started spewing errors U0121 and U0131. Managed to get it to dealership with no steering and am told it is a power steering module failure and the cost to fix is $1800. The truck is barely out of warranty and I have seen numerous posts on forums across the Internet of others that have also experienced problems with their 2019 Colorados and the recalls on the 2015s for the same issue. - Component: Power Steering Module - Safety: Absolutely no power steering, extremely difficult to almost impossible to steer. - Reproduction: Yes, truck is at dealership. Confirmed errors and confirmed power steering module needs to be replaced. - Warnings: No warnings prior to truck being parked for a week. As soon as truck was started, received warnings and no power steering or traction control. Absolutely no symptoms prior.
Mfg Campaign: 11422278
Recall Date: Jun 25, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck worked perfectly fine, then it was parked for a week because I had to have emergency eye surgery. After a week, started truck. Truck started spewing errors U0121 and U0131. Managed to get it to dealership with no steering and am told it is a power steering module failure and the cost to fix is $1800. The truck is barely out of warranty and I have seen numerous posts on forums across the Internet of others that have also experienced problems with their 2019 Colorados and the recalls on the 2015s for the same issue. - Component: Power Steering Module - Safety: Absolutely no power steering, extremely difficult to almost impossible to steer. - Reproduction: Yes, truck is at dealership. Confirmed errors and confirmed power steering module needs to be replaced. - Warnings: No warnings prior to truck being parked for a week. As soon as truck was started, received warnings and no power steering or traction control. Absolutely no symptoms prior.
Corrective Action:
Truck worked perfectly fine, then it was parked for a week because I had to have emergency eye surgery. After a week, started truck. Truck started spewing errors U0121 and U0131. Managed to get it to dealership with no steering and am told it is a power steering module failure and the cost to fix is $1800. The truck is barely out of warranty and I have seen numerous posts on forums across the Internet of others that have also experienced problems with their 2019 Colorados and the recalls on the 2015s for the same issue. - Component: Power Steering Module - Safety: Absolutely no power steering, extremely difficult to almost impossible to steer. - Reproduction: Yes, truck is at dealership. Confirmed errors and confirmed power steering module needs to be replaced. - Warnings: No warnings prior to truck being parked for a week. As soon as truck was started, received warnings and no power steering or traction control. Absolutely no symptoms prior.
Additional Notes:
Truck worked perfectly fine, then it was parked for a week because I had to have emergency eye surgery. After a week, started truck. Truck started spewing errors U0121 and U0131. Managed to get it to dealership with no steering and am told it is a power steering module failure and the cost to fix is $1800. The truck is barely out of warranty and I have seen numerous posts on forums across the Internet of others that have also experienced problems with their 2019 Colorados and the recalls on the 2015s for the same issue. - Component: Power Steering Module - Safety: Absolutely no power steering, extremely difficult to almost impossible to steer. - Reproduction: Yes, truck is at dealership. Confirmed errors and confirmed power steering module needs to be replaced. - Warnings: No warnings prior to truck being parked for a week. As soon as truck was started, received warnings and no power steering or traction control. Absolutely no symptoms prior.
Mfg Campaign: 11422278
Recall Date: Jun 25, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The key remains stuck in the ignition when the vehicle is turned off. This started occurring intermittently about two months ago but has become constant in the last two weeks. I'm concerned about leaving the key due theft concerns. I have an appointment with the dealer, but my research has found that this problem has been persistent with model years 2016 to the present.
Corrective Action:
The key remains stuck in the ignition when the vehicle is turned off. This started occurring intermittently about two months ago but has become constant in the last two weeks. I'm concerned about leaving the key due theft concerns. I have an appointment with the dealer, but my research has found that this problem has been persistent with model years 2016 to the present.
Additional Notes:
The key remains stuck in the ignition when the vehicle is turned off. This started occurring intermittently about two months ago but has become constant in the last two weeks. I'm concerned about leaving the key due theft concerns. I have an appointment with the dealer, but my research has found that this problem has been persistent with model years 2016 to the present.
Mfg Campaign: 11422367
Recall Date: Jun 25, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.
Corrective Action:
Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.
Additional Notes:
Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.
Mfg Campaign: 11420242
Recall Date: Jun 9, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.
Corrective Action:
Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.
Additional Notes:
Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.
Mfg Campaign: 11420242
Recall Date: Jun 9, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.
Corrective Action:
Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.
Additional Notes:
Key gets stuck in ignition when shutting engine off leaving driver stranded and stuck with vehicle until key releases from ignition. No warning lights.
Mfg Campaign: 11420242
Recall Date: Jun 9, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the electric power steering failed and the steering wheel stiffened. The contact pulled over and restarted the vehicle however, the failure recurred. The message "Service power steering unit drive carefully" was displayed. An independent mechanic went to the contact's residence and diagnosed that the power steering had failed and informed the contact that there was a recall related to the failure. The dealer was made aware of the failure, but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000.
Corrective Action:
The contact owns a 2019 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the electric power steering failed and the steering wheel stiffened. The contact pulled over and restarted the vehicle however, the failure recurred. The message "Service power steering unit drive carefully" was displayed. An independent mechanic went to the contact's residence and diagnosed that the power steering had failed and informed the contact that there was a recall related to the failure. The dealer was made aware of the failure, but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000.
Additional Notes:
The contact owns a 2019 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the electric power steering failed and the steering wheel stiffened. The contact pulled over and restarted the vehicle however, the failure recurred. The message "Service power steering unit drive carefully" was displayed. An independent mechanic went to the contact's residence and diagnosed that the power steering had failed and informed the contact that there was a recall related to the failure. The dealer was made aware of the failure, but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000.
Mfg Campaign: 11420140
Recall Date: Jun 8, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHUTTERING CAUSING CHALLENGES ESPECIALLY WHEN ACCELERATING
Corrective Action:
TRANSMISSION SHUTTERING CAUSING CHALLENGES ESPECIALLY WHEN ACCELERATING
Additional Notes:
TRANSMISSION SHUTTERING CAUSING CHALLENGES ESPECIALLY WHEN ACCELERATING
Mfg Campaign: 11415721
Recall Date: May 9, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON HIGHWAY WHEN I NOTICED SEVERAL PEOPLE PASSING ME ON THE RIGHT AND POINTING DOWN AT MY TRUCK. I REMEMBER MY TRUCK HAD SLOWED DOWN AND WHEN I WENT TO PRESS ON THE GAS AND MOVE TO THE RIGHT LANE TO PULL OVER IT DID NOT RESPOND. I THEN NOTICED SMOKE FILLING THE CABIN THAT WAS COMING FROM UNDERNEATH AND UP THROUGH THE TRANSMISSION STICK. WHEN I HIT THE BRAKES THEY WENT RIGHT TO THE FLOOR. I ENDED UP USING THE EBRAKE TO SLOW THE TRUCK DOWN AND PULL TO THE SIDE. WHEN I EXITED THE VEHICLE IT WAS ALREADY ON FIRE AND I PROCEEDED TO MOVE MYSELF TO SAFETY. A PASSING FIREMAN TRIED TO USE AN EXTINGUISHER TO PUT OUT THE FIRE TO NO AVAIL. THE TRUCK ONLY HAD 14000 MILES ON IT AND WAS TWO YEARS OLD WITH NO RECENT WORK DONE TO IT AT ALL
Corrective Action:
I WAS DRIVING ON HIGHWAY WHEN I NOTICED SEVERAL PEOPLE PASSING ME ON THE RIGHT AND POINTING DOWN AT MY TRUCK. I REMEMBER MY TRUCK HAD SLOWED DOWN AND WHEN I WENT TO PRESS ON THE GAS AND MOVE TO THE RIGHT LANE TO PULL OVER IT DID NOT RESPOND. I THEN NOTICED SMOKE FILLING THE CABIN THAT WAS COMING FROM UNDERNEATH AND UP THROUGH THE TRANSMISSION STICK. WHEN I HIT THE BRAKES THEY WENT RIGHT TO THE FLOOR. I ENDED UP USING THE EBRAKE TO SLOW THE TRUCK DOWN AND PULL TO THE SIDE. WHEN I EXITED THE VEHICLE IT WAS ALREADY ON FIRE AND I PROCEEDED TO MOVE MYSELF TO SAFETY. A PASSING FIREMAN TRIED TO USE AN EXTINGUISHER TO PUT OUT THE FIRE TO NO AVAIL. THE TRUCK ONLY HAD 14000 MILES ON IT AND WAS TWO YEARS OLD WITH NO RECENT WORK DONE TO IT AT ALL
Additional Notes:
I WAS DRIVING ON HIGHWAY WHEN I NOTICED SEVERAL PEOPLE PASSING ME ON THE RIGHT AND POINTING DOWN AT MY TRUCK. I REMEMBER MY TRUCK HAD SLOWED DOWN AND WHEN I WENT TO PRESS ON THE GAS AND MOVE TO THE RIGHT LANE TO PULL OVER IT DID NOT RESPOND. I THEN NOTICED SMOKE FILLING THE CABIN THAT WAS COMING FROM UNDERNEATH AND UP THROUGH THE TRANSMISSION STICK. WHEN I HIT THE BRAKES THEY WENT RIGHT TO THE FLOOR. I ENDED UP USING THE EBRAKE TO SLOW THE TRUCK DOWN AND PULL TO THE SIDE. WHEN I EXITED THE VEHICLE IT WAS ALREADY ON FIRE AND I PROCEEDED TO MOVE MYSELF TO SAFETY. A PASSING FIREMAN TRIED TO USE AN EXTINGUISHER TO PUT OUT THE FIRE TO NO AVAIL. THE TRUCK ONLY HAD 14000 MILES ON IT AND WAS TWO YEARS OLD WITH NO RECENT WORK DONE TO IT AT ALL
Mfg Campaign: 11414227
Recall Date: Apr 28, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A BLUE SCREEN ON MY BACK UP CAMERA DISPLAY. WHEN I PUT THE TRUCK IN REVERSE THE RADIO/CAMERA DISPLAY SAYS "SERVICE BACK UP CAMERA".
Corrective Action:
I HAVE A BLUE SCREEN ON MY BACK UP CAMERA DISPLAY. WHEN I PUT THE TRUCK IN REVERSE THE RADIO/CAMERA DISPLAY SAYS "SERVICE BACK UP CAMERA".
Additional Notes:
I HAVE A BLUE SCREEN ON MY BACK UP CAMERA DISPLAY. WHEN I PUT THE TRUCK IN REVERSE THE RADIO/CAMERA DISPLAY SAYS "SERVICE BACK UP CAMERA".
Mfg Campaign: 11405372
Recall Date: Mar 29, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
SINCE SHORTLY AFTER PURCHASING THE VEHICLE NEW, I HAVE EXPERIENCED HARD SHIFTING, SLIPPING WHEN ACCELERATING, ALSO EXPERIENCE ROUGH IDLE AT TIMES.I HAVE HAD THE TORQUE CONVERTER REPLACED BUT I STILL HA E THE PROBLEM. I'VE EVEN HAD THE SERVICE MANAGER RIDE WITH ME AND HE STATED HE EXPERIENCED THE LUGGING SENSATION, AND SAID IT'S NORMAL, THEY STILL DID NOTHING TO HELP ME, AND THIS IS NOTED ON THEIR SERVICE RECORD! THIS VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME ISSUE, AND I GET THE SAME ANSWER AS THEY FIND NOTHING WRONG.
Corrective Action:
SINCE SHORTLY AFTER PURCHASING THE VEHICLE NEW, I HAVE EXPERIENCED HARD SHIFTING, SLIPPING WHEN ACCELERATING, ALSO EXPERIENCE ROUGH IDLE AT TIMES.I HAVE HAD THE TORQUE CONVERTER REPLACED BUT I STILL HA E THE PROBLEM. I'VE EVEN HAD THE SERVICE MANAGER RIDE WITH ME AND HE STATED HE EXPERIENCED THE LUGGING SENSATION, AND SAID IT'S NORMAL, THEY STILL DID NOTHING TO HELP ME, AND THIS IS NOTED ON THEIR SERVICE RECORD! THIS VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME ISSUE, AND I GET THE SAME ANSWER AS THEY FIND NOTHING WRONG.
Additional Notes:
SINCE SHORTLY AFTER PURCHASING THE VEHICLE NEW, I HAVE EXPERIENCED HARD SHIFTING, SLIPPING WHEN ACCELERATING, ALSO EXPERIENCE ROUGH IDLE AT TIMES.I HAVE HAD THE TORQUE CONVERTER REPLACED BUT I STILL HA E THE PROBLEM. I'VE EVEN HAD THE SERVICE MANAGER RIDE WITH ME AND HE STATED HE EXPERIENCED THE LUGGING SENSATION, AND SAID IT'S NORMAL, THEY STILL DID NOTHING TO HELP ME, AND THIS IS NOTED ON THEIR SERVICE RECORD! THIS VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME ISSUE, AND I GET THE SAME ANSWER AS THEY FIND NOTHING WRONG.
Mfg Campaign: 11396385
Recall Date: Feb 15, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
SINCE SHORTLY AFTER PURCHASING THE VEHICLE NEW, I HAVE EXPERIENCED HARD SHIFTING, SLIPPING WHEN ACCELERATING, ALSO EXPERIENCE ROUGH IDLE AT TIMES.I HAVE HAD THE TORQUE CONVERTER REPLACED BUT I STILL HA E THE PROBLEM. I'VE EVEN HAD THE SERVICE MANAGER RIDE WITH ME AND HE STATED HE EXPERIENCED THE LUGGING SENSATION, AND SAID IT'S NORMAL, THEY STILL DID NOTHING TO HELP ME, AND THIS IS NOTED ON THEIR SERVICE RECORD! THIS VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME ISSUE, AND I GET THE SAME ANSWER AS THEY FIND NOTHING WRONG.
Corrective Action:
SINCE SHORTLY AFTER PURCHASING THE VEHICLE NEW, I HAVE EXPERIENCED HARD SHIFTING, SLIPPING WHEN ACCELERATING, ALSO EXPERIENCE ROUGH IDLE AT TIMES.I HAVE HAD THE TORQUE CONVERTER REPLACED BUT I STILL HA E THE PROBLEM. I'VE EVEN HAD THE SERVICE MANAGER RIDE WITH ME AND HE STATED HE EXPERIENCED THE LUGGING SENSATION, AND SAID IT'S NORMAL, THEY STILL DID NOTHING TO HELP ME, AND THIS IS NOTED ON THEIR SERVICE RECORD! THIS VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME ISSUE, AND I GET THE SAME ANSWER AS THEY FIND NOTHING WRONG.
Additional Notes:
SINCE SHORTLY AFTER PURCHASING THE VEHICLE NEW, I HAVE EXPERIENCED HARD SHIFTING, SLIPPING WHEN ACCELERATING, ALSO EXPERIENCE ROUGH IDLE AT TIMES.I HAVE HAD THE TORQUE CONVERTER REPLACED BUT I STILL HA E THE PROBLEM. I'VE EVEN HAD THE SERVICE MANAGER RIDE WITH ME AND HE STATED HE EXPERIENCED THE LUGGING SENSATION, AND SAID IT'S NORMAL, THEY STILL DID NOTHING TO HELP ME, AND THIS IS NOTED ON THEIR SERVICE RECORD! THIS VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME ISSUE, AND I GET THE SAME ANSWER AS THEY FIND NOTHING WRONG.
Mfg Campaign: 11396385
Recall Date: Feb 15, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRUCK SHIFTS AGGRESSIVELY BETWEEN 10 AND 20 MPH. LIKE IT'S SLIPPING NOT ENGAGING INTO SECOND GEAR. STARTED NOTICING IT AT 16,000 MILES AND HAD THE TRUCK SINCE BRAND NEW.*DT*JB
Corrective Action:
THE TRUCK SHIFTS AGGRESSIVELY BETWEEN 10 AND 20 MPH. LIKE IT'S SLIPPING NOT ENGAGING INTO SECOND GEAR. STARTED NOTICING IT AT 16,000 MILES AND HAD THE TRUCK SINCE BRAND NEW.*DT*JB
Additional Notes:
THE TRUCK SHIFTS AGGRESSIVELY BETWEEN 10 AND 20 MPH. LIKE IT'S SLIPPING NOT ENGAGING INTO SECOND GEAR. STARTED NOTICING IT AT 16,000 MILES AND HAD THE TRUCK SINCE BRAND NEW.*DT*JB
Mfg Campaign: 11389943
Recall Date: Jan 26, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER COMING TO A COMPLETE STOP, THE TRANSMISSION DOES NOT DROP INTO 1ST GEAR. WHEN STARTING FROM A STOP, THE TRANSMISSION KICKS INTO GEAR VERY HARD, CAUSING A LOUD NOISE AND CAUSING THE DRIVER AND PASSENGERS TO HAVE THEIR NECKS JERKED BACK, VERY HARD. THIS PROBLEM WAS PRESENT FROM THE TIME I PULLED IT OFF THE LOT WITH 4 MILES ON IT. I HAVE TAKEN IT BACK TO THE DEALER, ONLY TO BE TOLD THEY CAN'T FIND ANYTHING. THIS PROBLEM OCCURS EVERY TIME THE TRUCK IS DRIVEN AT NEARLY EVER STOP I MAKE. THE REAR BRAKES PADS ARE WEARING OUT 3 TIMES FASTER, THAN THE FRONT PADS. I HAVE NEVER HAD TO CHANGE REAR BRAKES IN A VEHICLE, BUT THE CHEVY COLORADO HAS AN ISSUE WITH REAR BRAKES WEARING VERY QUICKLY.
Corrective Action:
AFTER COMING TO A COMPLETE STOP, THE TRANSMISSION DOES NOT DROP INTO 1ST GEAR. WHEN STARTING FROM A STOP, THE TRANSMISSION KICKS INTO GEAR VERY HARD, CAUSING A LOUD NOISE AND CAUSING THE DRIVER AND PASSENGERS TO HAVE THEIR NECKS JERKED BACK, VERY HARD. THIS PROBLEM WAS PRESENT FROM THE TIME I PULLED IT OFF THE LOT WITH 4 MILES ON IT. I HAVE TAKEN IT BACK TO THE DEALER, ONLY TO BE TOLD THEY CAN'T FIND ANYTHING. THIS PROBLEM OCCURS EVERY TIME THE TRUCK IS DRIVEN AT NEARLY EVER STOP I MAKE. THE REAR BRAKES PADS ARE WEARING OUT 3 TIMES FASTER, THAN THE FRONT PADS. I HAVE NEVER HAD TO CHANGE REAR BRAKES IN A VEHICLE, BUT THE CHEVY COLORADO HAS AN ISSUE WITH REAR BRAKES WEARING VERY QUICKLY.
Additional Notes:
AFTER COMING TO A COMPLETE STOP, THE TRANSMISSION DOES NOT DROP INTO 1ST GEAR. WHEN STARTING FROM A STOP, THE TRANSMISSION KICKS INTO GEAR VERY HARD, CAUSING A LOUD NOISE AND CAUSING THE DRIVER AND PASSENGERS TO HAVE THEIR NECKS JERKED BACK, VERY HARD. THIS PROBLEM WAS PRESENT FROM THE TIME I PULLED IT OFF THE LOT WITH 4 MILES ON IT. I HAVE TAKEN IT BACK TO THE DEALER, ONLY TO BE TOLD THEY CAN'T FIND ANYTHING. THIS PROBLEM OCCURS EVERY TIME THE TRUCK IS DRIVEN AT NEARLY EVER STOP I MAKE. THE REAR BRAKES PADS ARE WEARING OUT 3 TIMES FASTER, THAN THE FRONT PADS. I HAVE NEVER HAD TO CHANGE REAR BRAKES IN A VEHICLE, BUT THE CHEVY COLORADO HAS AN ISSUE WITH REAR BRAKES WEARING VERY QUICKLY.
Mfg Campaign: 11389608
Recall Date: Jan 23, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER COMING TO A COMPLETE STOP, THE TRANSMISSION DOES NOT DROP INTO 1ST GEAR. WHEN STARTING FROM A STOP, THE TRANSMISSION KICKS INTO GEAR VERY HARD, CAUSING A LOUD NOISE AND CAUSING THE DRIVER AND PASSENGERS TO HAVE THEIR NECKS JERKED BACK, VERY HARD. THIS PROBLEM WAS PRESENT FROM THE TIME I PULLED IT OFF THE LOT WITH 4 MILES ON IT. I HAVE TAKEN IT BACK TO THE DEALER, ONLY TO BE TOLD THEY CAN'T FIND ANYTHING. THIS PROBLEM OCCURS EVERY TIME THE TRUCK IS DRIVEN AT NEARLY EVER STOP I MAKE. THE REAR BRAKES PADS ARE WEARING OUT 3 TIMES FASTER, THAN THE FRONT PADS. I HAVE NEVER HAD TO CHANGE REAR BRAKES IN A VEHICLE, BUT THE CHEVY COLORADO HAS AN ISSUE WITH REAR BRAKES WEARING VERY QUICKLY.
Corrective Action:
AFTER COMING TO A COMPLETE STOP, THE TRANSMISSION DOES NOT DROP INTO 1ST GEAR. WHEN STARTING FROM A STOP, THE TRANSMISSION KICKS INTO GEAR VERY HARD, CAUSING A LOUD NOISE AND CAUSING THE DRIVER AND PASSENGERS TO HAVE THEIR NECKS JERKED BACK, VERY HARD. THIS PROBLEM WAS PRESENT FROM THE TIME I PULLED IT OFF THE LOT WITH 4 MILES ON IT. I HAVE TAKEN IT BACK TO THE DEALER, ONLY TO BE TOLD THEY CAN'T FIND ANYTHING. THIS PROBLEM OCCURS EVERY TIME THE TRUCK IS DRIVEN AT NEARLY EVER STOP I MAKE. THE REAR BRAKES PADS ARE WEARING OUT 3 TIMES FASTER, THAN THE FRONT PADS. I HAVE NEVER HAD TO CHANGE REAR BRAKES IN A VEHICLE, BUT THE CHEVY COLORADO HAS AN ISSUE WITH REAR BRAKES WEARING VERY QUICKLY.
Additional Notes:
AFTER COMING TO A COMPLETE STOP, THE TRANSMISSION DOES NOT DROP INTO 1ST GEAR. WHEN STARTING FROM A STOP, THE TRANSMISSION KICKS INTO GEAR VERY HARD, CAUSING A LOUD NOISE AND CAUSING THE DRIVER AND PASSENGERS TO HAVE THEIR NECKS JERKED BACK, VERY HARD. THIS PROBLEM WAS PRESENT FROM THE TIME I PULLED IT OFF THE LOT WITH 4 MILES ON IT. I HAVE TAKEN IT BACK TO THE DEALER, ONLY TO BE TOLD THEY CAN'T FIND ANYTHING. THIS PROBLEM OCCURS EVERY TIME THE TRUCK IS DRIVEN AT NEARLY EVER STOP I MAKE. THE REAR BRAKES PADS ARE WEARING OUT 3 TIMES FASTER, THAN THE FRONT PADS. I HAVE NEVER HAD TO CHANGE REAR BRAKES IN A VEHICLE, BUT THE CHEVY COLORADO HAS AN ISSUE WITH REAR BRAKES WEARING VERY QUICKLY.
Mfg Campaign: 11389608
Recall Date: Jan 23, 2021
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Valencia, CA • 36 yrs
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