Complaints & Recalls
Consumer Complaints
172 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION DOES A SLIGHT KICK BEFORE SHIFTING AT SPEEDS BETWEEN 20-45 MPH ON STREETS AND HIGHWAYS. GIRLFRIENDS SISTER-IN-LAW EXPERIENCED SAME PROBLEM WITH HER VEHICLE. HER PAPERWORK WHEN SHE GOT HER CAR BACK REFERENCED CHEVY'S BULLETIN# 18-NA-091
Corrective Action:
TRANSMISSION DOES A SLIGHT KICK BEFORE SHIFTING AT SPEEDS BETWEEN 20-45 MPH ON STREETS AND HIGHWAYS. GIRLFRIENDS SISTER-IN-LAW EXPERIENCED SAME PROBLEM WITH HER VEHICLE. HER PAPERWORK WHEN SHE GOT HER CAR BACK REFERENCED CHEVY'S BULLETIN# 18-NA-091
Additional Notes:
TRANSMISSION DOES A SLIGHT KICK BEFORE SHIFTING AT SPEEDS BETWEEN 20-45 MPH ON STREETS AND HIGHWAYS. GIRLFRIENDS SISTER-IN-LAW EXPERIENCED SAME PROBLEM WITH HER VEHICLE. HER PAPERWORK WHEN SHE GOT HER CAR BACK REFERENCED CHEVY'S BULLETIN# 18-NA-091
Mfg Campaign: 11375597
Recall Date: Nov 20, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION IS SHUDDERING WHEN ACCELERATING. THIS SHUDDERING EVENT BEGAN AROUND 9,000 MILES AND HAS PROGRESSIVELY WORSENED. SERVICE BULLETIN 18-NA-355 HAS BEEN PUBLISHED BUT WITH MIXED RESULTS. REQUESTING GOVERNMENT AGENCY CONTINUES TO MONITOR THIS AS THE SUDDEN LURCHING COULD POTENTIALLY PUT DRIVERS INTO A DANGEROUS INTERSECTION OR BE UNABLE TO ACCELERATE TO AVOID A HAZARD. THIS IS A LARGE SAFETY CONCERN AND TRANSMISSIONS ARE EXPENSIVE TO FIX/MAINTAIN AND THE COST SHOULD BE ABSORBED BY THE MANUFACTURER AS REPORTS OF THIS ISSUE GROW AND BECOME MORE WIDESPREAD.
Corrective Action:
TRANSMISSION IS SHUDDERING WHEN ACCELERATING. THIS SHUDDERING EVENT BEGAN AROUND 9,000 MILES AND HAS PROGRESSIVELY WORSENED. SERVICE BULLETIN 18-NA-355 HAS BEEN PUBLISHED BUT WITH MIXED RESULTS. REQUESTING GOVERNMENT AGENCY CONTINUES TO MONITOR THIS AS THE SUDDEN LURCHING COULD POTENTIALLY PUT DRIVERS INTO A DANGEROUS INTERSECTION OR BE UNABLE TO ACCELERATE TO AVOID A HAZARD. THIS IS A LARGE SAFETY CONCERN AND TRANSMISSIONS ARE EXPENSIVE TO FIX/MAINTAIN AND THE COST SHOULD BE ABSORBED BY THE MANUFACTURER AS REPORTS OF THIS ISSUE GROW AND BECOME MORE WIDESPREAD.
Additional Notes:
TRANSMISSION IS SHUDDERING WHEN ACCELERATING. THIS SHUDDERING EVENT BEGAN AROUND 9,000 MILES AND HAS PROGRESSIVELY WORSENED. SERVICE BULLETIN 18-NA-355 HAS BEEN PUBLISHED BUT WITH MIXED RESULTS. REQUESTING GOVERNMENT AGENCY CONTINUES TO MONITOR THIS AS THE SUDDEN LURCHING COULD POTENTIALLY PUT DRIVERS INTO A DANGEROUS INTERSECTION OR BE UNABLE TO ACCELERATE TO AVOID A HAZARD. THIS IS A LARGE SAFETY CONCERN AND TRANSMISSIONS ARE EXPENSIVE TO FIX/MAINTAIN AND THE COST SHOULD BE ABSORBED BY THE MANUFACTURER AS REPORTS OF THIS ISSUE GROW AND BECOME MORE WIDESPREAD.
Mfg Campaign: 11373953
Recall Date: Nov 10, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE 2019 COLORADO Z71 I HAVE HAS BEEN IN THE SHOP AT THE DEALER 8 TIMES SINCE MARCH. THE TRANSMISSION SHUTTERS WHILE TRYING TO MAINTAIN A CONSISTENT SPEED BETWEEN 40-60 MPH. THE TRANSMISSION ALSO SLIPS AND JERKS WHEN SLOWING DOWN AND REACCELERATING. DEALER CONTINUES TO TELL ME THEY CAN NOT RECREATE THE ISSUES. IT HAS BECOME SO THAT I DO NOT FEEL SAFE ALLOWING MY WIFE TO TRAVEL IN THIS VEHICLE. I FEAR THAT SHE WILL BE STRANDED ON THE SIDE OF THE ROAD OR INVOLVED IN AN ACCIDENT BECAUSE OF THE ISSUE AT HAND. THIS IS HER PRIMARY MODE OF TRANSPORTATION.
Corrective Action:
THE 2019 COLORADO Z71 I HAVE HAS BEEN IN THE SHOP AT THE DEALER 8 TIMES SINCE MARCH. THE TRANSMISSION SHUTTERS WHILE TRYING TO MAINTAIN A CONSISTENT SPEED BETWEEN 40-60 MPH. THE TRANSMISSION ALSO SLIPS AND JERKS WHEN SLOWING DOWN AND REACCELERATING. DEALER CONTINUES TO TELL ME THEY CAN NOT RECREATE THE ISSUES. IT HAS BECOME SO THAT I DO NOT FEEL SAFE ALLOWING MY WIFE TO TRAVEL IN THIS VEHICLE. I FEAR THAT SHE WILL BE STRANDED ON THE SIDE OF THE ROAD OR INVOLVED IN AN ACCIDENT BECAUSE OF THE ISSUE AT HAND. THIS IS HER PRIMARY MODE OF TRANSPORTATION.
Additional Notes:
THE 2019 COLORADO Z71 I HAVE HAS BEEN IN THE SHOP AT THE DEALER 8 TIMES SINCE MARCH. THE TRANSMISSION SHUTTERS WHILE TRYING TO MAINTAIN A CONSISTENT SPEED BETWEEN 40-60 MPH. THE TRANSMISSION ALSO SLIPS AND JERKS WHEN SLOWING DOWN AND REACCELERATING. DEALER CONTINUES TO TELL ME THEY CAN NOT RECREATE THE ISSUES. IT HAS BECOME SO THAT I DO NOT FEEL SAFE ALLOWING MY WIFE TO TRAVEL IN THIS VEHICLE. I FEAR THAT SHE WILL BE STRANDED ON THE SIDE OF THE ROAD OR INVOLVED IN AN ACCIDENT BECAUSE OF THE ISSUE AT HAND. THIS IS HER PRIMARY MODE OF TRANSPORTATION.
Mfg Campaign: 11373180
Recall Date: Nov 5, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
HARD SHIFTING FROM 1ST GEAR TO 2ND GEAR SPECIALLY WHEN IT IS COLD OR ON THE FIRST DRIVE. THE TRANSMISSION SEEMS TO NOT ENGAGE THE SECOND GEAR AND WHEN IT DOES IT RESULTS IN A HARD JOLT.
Corrective Action:
HARD SHIFTING FROM 1ST GEAR TO 2ND GEAR SPECIALLY WHEN IT IS COLD OR ON THE FIRST DRIVE. THE TRANSMISSION SEEMS TO NOT ENGAGE THE SECOND GEAR AND WHEN IT DOES IT RESULTS IN A HARD JOLT.
Additional Notes:
HARD SHIFTING FROM 1ST GEAR TO 2ND GEAR SPECIALLY WHEN IT IS COLD OR ON THE FIRST DRIVE. THE TRANSMISSION SEEMS TO NOT ENGAGE THE SECOND GEAR AND WHEN IT DOES IT RESULTS IN A HARD JOLT.
Mfg Campaign: 11372871
Recall Date: Nov 3, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION SURGES CAUSING THE TRUCK TO LUNGE FORWARD WHEN STARTING FROM A STOP. THE KEY WILL NOT TURN COMPLETELY OFF ALLOWING THE KEY TO BE REMOVED. BOTH EVENTS OCCUR OCCASIONALLY SO IF THE DEALER SAYS IT DID NOT HAPPEN TO THEM THEN THERE IS NOTHING THEY CAN DO. BOTH THINGS ARE BEING REPORTED ON THE INTERNET BY NUMEROUS PEOPLE. BOTH THINGS ARE SAFETY HAZARDS.
Corrective Action:
THE TRANSMISSION SURGES CAUSING THE TRUCK TO LUNGE FORWARD WHEN STARTING FROM A STOP. THE KEY WILL NOT TURN COMPLETELY OFF ALLOWING THE KEY TO BE REMOVED. BOTH EVENTS OCCUR OCCASIONALLY SO IF THE DEALER SAYS IT DID NOT HAPPEN TO THEM THEN THERE IS NOTHING THEY CAN DO. BOTH THINGS ARE BEING REPORTED ON THE INTERNET BY NUMEROUS PEOPLE. BOTH THINGS ARE SAFETY HAZARDS.
Additional Notes:
THE TRANSMISSION SURGES CAUSING THE TRUCK TO LUNGE FORWARD WHEN STARTING FROM A STOP. THE KEY WILL NOT TURN COMPLETELY OFF ALLOWING THE KEY TO BE REMOVED. BOTH EVENTS OCCUR OCCASIONALLY SO IF THE DEALER SAYS IT DID NOT HAPPEN TO THEM THEN THERE IS NOTHING THEY CAN DO. BOTH THINGS ARE BEING REPORTED ON THE INTERNET BY NUMEROUS PEOPLE. BOTH THINGS ARE SAFETY HAZARDS.
Mfg Campaign: 11372500
Recall Date: Nov 1, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TRANSMISSION SURGES CAUSING THE TRUCK TO LUNGE FORWARD WHEN STARTING FROM A STOP. THE KEY WILL NOT TURN COMPLETELY OFF ALLOWING THE KEY TO BE REMOVED. BOTH EVENTS OCCUR OCCASIONALLY SO IF THE DEALER SAYS IT DID NOT HAPPEN TO THEM THEN THERE IS NOTHING THEY CAN DO. BOTH THINGS ARE BEING REPORTED ON THE INTERNET BY NUMEROUS PEOPLE. BOTH THINGS ARE SAFETY HAZARDS.
Corrective Action:
THE TRANSMISSION SURGES CAUSING THE TRUCK TO LUNGE FORWARD WHEN STARTING FROM A STOP. THE KEY WILL NOT TURN COMPLETELY OFF ALLOWING THE KEY TO BE REMOVED. BOTH EVENTS OCCUR OCCASIONALLY SO IF THE DEALER SAYS IT DID NOT HAPPEN TO THEM THEN THERE IS NOTHING THEY CAN DO. BOTH THINGS ARE BEING REPORTED ON THE INTERNET BY NUMEROUS PEOPLE. BOTH THINGS ARE SAFETY HAZARDS.
Additional Notes:
THE TRANSMISSION SURGES CAUSING THE TRUCK TO LUNGE FORWARD WHEN STARTING FROM A STOP. THE KEY WILL NOT TURN COMPLETELY OFF ALLOWING THE KEY TO BE REMOVED. BOTH EVENTS OCCUR OCCASIONALLY SO IF THE DEALER SAYS IT DID NOT HAPPEN TO THEM THEN THERE IS NOTHING THEY CAN DO. BOTH THINGS ARE BEING REPORTED ON THE INTERNET BY NUMEROUS PEOPLE. BOTH THINGS ARE SAFETY HAZARDS.
Mfg Campaign: 11372500
Recall Date: Nov 1, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
IN MOTION. 8 SPEED TRANSMISSION FAILS TO SHIFT RIGHT . IT SHUTTERS BAD.
Corrective Action:
IN MOTION. 8 SPEED TRANSMISSION FAILS TO SHIFT RIGHT . IT SHUTTERS BAD.
Additional Notes:
IN MOTION. 8 SPEED TRANSMISSION FAILS TO SHIFT RIGHT . IT SHUTTERS BAD.
Mfg Campaign: 11365115
Recall Date: Oct 19, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
OIL FILTER ADAPTER INSERT GM PART NUMBER 12696079. BECOMES UNATTACHED FROM OIL FILTER HOUSING IF NOT EXTREMELY CAREFUL DURING A OIL CHANGE SERVICE. RESULTING IN TOTAL ENGINE FAILURE. MINE WAS DISLODGED DURING A OIL CHANGE. BUT I CAUGHT THE NO OIL PRESSURE WARMING IMMEDIATELY. OTHERS ACROSS THE COUNTRY HAVE NOT BEEN A LUCKY. SEE GM TECH BULLETIN 19-NA-006 OR GM TECH LINK.COM
Corrective Action:
OIL FILTER ADAPTER INSERT GM PART NUMBER 12696079. BECOMES UNATTACHED FROM OIL FILTER HOUSING IF NOT EXTREMELY CAREFUL DURING A OIL CHANGE SERVICE. RESULTING IN TOTAL ENGINE FAILURE. MINE WAS DISLODGED DURING A OIL CHANGE. BUT I CAUGHT THE NO OIL PRESSURE WARMING IMMEDIATELY. OTHERS ACROSS THE COUNTRY HAVE NOT BEEN A LUCKY. SEE GM TECH BULLETIN 19-NA-006 OR GM TECH LINK.COM
Additional Notes:
OIL FILTER ADAPTER INSERT GM PART NUMBER 12696079. BECOMES UNATTACHED FROM OIL FILTER HOUSING IF NOT EXTREMELY CAREFUL DURING A OIL CHANGE SERVICE. RESULTING IN TOTAL ENGINE FAILURE. MINE WAS DISLODGED DURING A OIL CHANGE. BUT I CAUGHT THE NO OIL PRESSURE WARMING IMMEDIATELY. OTHERS ACROSS THE COUNTRY HAVE NOT BEEN A LUCKY. SEE GM TECH BULLETIN 19-NA-006 OR GM TECH LINK.COM
Mfg Campaign: 11361380
Recall Date: Sep 27, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
SHUTTERING/SHAKING WHEN SHIFTING GEARS WHILE IN MOTION SPEEDS FROM 10MPH TO 80MPH. MORE SO IN STOP AND GO TRAFFIC ON THE HIGHWAY OR CITY STREET. HARSH DOWN SHIFT WHEN COMING TO A STOP.
Corrective Action:
SHUTTERING/SHAKING WHEN SHIFTING GEARS WHILE IN MOTION SPEEDS FROM 10MPH TO 80MPH. MORE SO IN STOP AND GO TRAFFIC ON THE HIGHWAY OR CITY STREET. HARSH DOWN SHIFT WHEN COMING TO A STOP.
Additional Notes:
SHUTTERING/SHAKING WHEN SHIFTING GEARS WHILE IN MOTION SPEEDS FROM 10MPH TO 80MPH. MORE SO IN STOP AND GO TRAFFIC ON THE HIGHWAY OR CITY STREET. HARSH DOWN SHIFT WHEN COMING TO A STOP.
Mfg Campaign: 11340864
Recall Date: Jul 22, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I CAME UP TO A TWO LANE CITY STREET, FOUR WAY STOP INTERSECTION AND STOPPED. I TURNED MY STEERING WHEEL TO THE RIGHT (IN ORDER TO MAKE A RIGHT HAND TURN) AND STEPPED ON THE GAS. THE VEHICLE TURNED TO THE LEFT, OUT INTO THE INTERSECTION, INSTEAD OF RIGHT. THE STEERING STAYED LOCKED TO THE LEFT AND WOULD NOT TURN IN IN EITHER DIRECTION. I HAD JUST CAME OFF THE INTERSTATE HIGHWAY. HAD THE FAILURE OCCURRED WHILE ON THE INTERSTATE, IT WOULD HAVE BEEN CATASTROPHIC. THE DEALER SAID, THERE WAS AN INTERNAL FAILURE IN THE STEERING MOTOR. I UNDERSTAND THAT PARTS CAN FAIL, BUT THE FACT THAT THERE WAS NO FAIL SAFE MODE, IS DISCONCERTING. I LOST ALL CONTROL OF MY STEERING. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED IF I WAS AT SPEED INSTEAD OF STOPPED.
Corrective Action:
I CAME UP TO A TWO LANE CITY STREET, FOUR WAY STOP INTERSECTION AND STOPPED. I TURNED MY STEERING WHEEL TO THE RIGHT (IN ORDER TO MAKE A RIGHT HAND TURN) AND STEPPED ON THE GAS. THE VEHICLE TURNED TO THE LEFT, OUT INTO THE INTERSECTION, INSTEAD OF RIGHT. THE STEERING STAYED LOCKED TO THE LEFT AND WOULD NOT TURN IN IN EITHER DIRECTION. I HAD JUST CAME OFF THE INTERSTATE HIGHWAY. HAD THE FAILURE OCCURRED WHILE ON THE INTERSTATE, IT WOULD HAVE BEEN CATASTROPHIC. THE DEALER SAID, THERE WAS AN INTERNAL FAILURE IN THE STEERING MOTOR. I UNDERSTAND THAT PARTS CAN FAIL, BUT THE FACT THAT THERE WAS NO FAIL SAFE MODE, IS DISCONCERTING. I LOST ALL CONTROL OF MY STEERING. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED IF I WAS AT SPEED INSTEAD OF STOPPED.
Additional Notes:
I CAME UP TO A TWO LANE CITY STREET, FOUR WAY STOP INTERSECTION AND STOPPED. I TURNED MY STEERING WHEEL TO THE RIGHT (IN ORDER TO MAKE A RIGHT HAND TURN) AND STEPPED ON THE GAS. THE VEHICLE TURNED TO THE LEFT, OUT INTO THE INTERSECTION, INSTEAD OF RIGHT. THE STEERING STAYED LOCKED TO THE LEFT AND WOULD NOT TURN IN IN EITHER DIRECTION. I HAD JUST CAME OFF THE INTERSTATE HIGHWAY. HAD THE FAILURE OCCURRED WHILE ON THE INTERSTATE, IT WOULD HAVE BEEN CATASTROPHIC. THE DEALER SAID, THERE WAS AN INTERNAL FAILURE IN THE STEERING MOTOR. I UNDERSTAND THAT PARTS CAN FAIL, BUT THE FACT THAT THERE WAS NO FAIL SAFE MODE, IS DISCONCERTING. I LOST ALL CONTROL OF MY STEERING. I HATE TO THINK OF WHAT WOULD HAVE HAPPENED IF I WAS AT SPEED INSTEAD OF STOPPED.
Mfg Campaign: 11340747
Recall Date: Jul 21, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION CAUSES THE TRUCK TO SHUTTER WHEN ON A SLIGHT INCLINE OR UNDER SLIGHT PRESSURE/STRAIN. OCCASIONALLY THE TRUCK SHIFT VERY HARD. I'M CONCERNED THAT THE TRANSMISSION WONT LAST AND IT CAUSES A TERRIBLE RIDE. *TR
Corrective Action:
THE TRANSMISSION CAUSES THE TRUCK TO SHUTTER WHEN ON A SLIGHT INCLINE OR UNDER SLIGHT PRESSURE/STRAIN. OCCASIONALLY THE TRUCK SHIFT VERY HARD. I'M CONCERNED THAT THE TRANSMISSION WONT LAST AND IT CAUSES A TERRIBLE RIDE. *TR
Additional Notes:
THE TRANSMISSION CAUSES THE TRUCK TO SHUTTER WHEN ON A SLIGHT INCLINE OR UNDER SLIGHT PRESSURE/STRAIN. OCCASIONALLY THE TRUCK SHIFT VERY HARD. I'M CONCERNED THAT THE TRANSMISSION WONT LAST AND IT CAUSES A TERRIBLE RIDE. *TR
Mfg Campaign: 11330914
Recall Date: Jun 25, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2019 CHEVY COLORADO WITH 13125 MILES DRIVING ST RT 45 LISBON OHIO 40 - 45 MPH UP SLIGHT GRADE, NOTICED / SMELLED SMOKE IN CONSOLE AREA BETWEEN SEATS, TRIED TO DO MINOR ACCELERATION TO GET OVER SLIGHT GRADE AND THE ENGINE DIED. PULLED INTO PARKING LOT TO STOP AND NO BRAKES NO POWER STEERING ,TRIED EMERGENCY BRAKE STILL DID NOT STOP. SPLIT DECISION TO EITHER CRASH INTO CONCRETE BARRIER OR GET BACK ONTO HIGHWAY. LIGHT TRAFFIC SO MUSCLED TRUCK BACK ON HIGHWAY AND BUMPED CURB TO TRY AND SLOW VEHICLE. FINALLY SLOWED ENOUGH TO TRY EMERGENCY BRAKE AGAIN AND IT WORKED TO STOP TRUCK. PUT TRUCK IN PARK AND EXITED VEHICLE, WITH FLAMED SHOOTING OUT DRIVER SIDE UNDERNEATH BETWEEN DRIVER DOOR AND PASSENGER DOOR. RUNNING BOARD HOT ENOUGH TO BURN MY JEANS AS I EXITED. VOLUNTEER FIRE FIGHTER TRIED TO PUT OUT FIRE WITH FIRE EXTINGUISHER AS DID HIGHWAY PATROL. FLAMES STILL ACTIVE. VOLUNTEER FIRE DEPARTMENT ARRIVED AND AFTER ABOUT 15 MIN HAD FIRE PUT OUT. NO WARNING CHIMES, NO FLASHING LIGHTS, NOTHING TO INDICATE A PROBLEM. INSURANCE COMPANY HAD INDEPENDENT INVESTIGATOR LOOK AT VEHICLE, HE/SHE BELIEVES IS A GENERAL MOTORS ISSUE AND HAS CONTACTED THEM TO ALSO INVESTIGATE CAUSE. *TR
Corrective Action:
2019 CHEVY COLORADO WITH 13125 MILES DRIVING ST RT 45 LISBON OHIO 40 - 45 MPH UP SLIGHT GRADE, NOTICED / SMELLED SMOKE IN CONSOLE AREA BETWEEN SEATS, TRIED TO DO MINOR ACCELERATION TO GET OVER SLIGHT GRADE AND THE ENGINE DIED. PULLED INTO PARKING LOT TO STOP AND NO BRAKES NO POWER STEERING ,TRIED EMERGENCY BRAKE STILL DID NOT STOP. SPLIT DECISION TO EITHER CRASH INTO CONCRETE BARRIER OR GET BACK ONTO HIGHWAY. LIGHT TRAFFIC SO MUSCLED TRUCK BACK ON HIGHWAY AND BUMPED CURB TO TRY AND SLOW VEHICLE. FINALLY SLOWED ENOUGH TO TRY EMERGENCY BRAKE AGAIN AND IT WORKED TO STOP TRUCK. PUT TRUCK IN PARK AND EXITED VEHICLE, WITH FLAMED SHOOTING OUT DRIVER SIDE UNDERNEATH BETWEEN DRIVER DOOR AND PASSENGER DOOR. RUNNING BOARD HOT ENOUGH TO BURN MY JEANS AS I EXITED. VOLUNTEER FIRE FIGHTER TRIED TO PUT OUT FIRE WITH FIRE EXTINGUISHER AS DID HIGHWAY PATROL. FLAMES STILL ACTIVE. VOLUNTEER FIRE DEPARTMENT ARRIVED AND AFTER ABOUT 15 MIN HAD FIRE PUT OUT. NO WARNING CHIMES, NO FLASHING LIGHTS, NOTHING TO INDICATE A PROBLEM. INSURANCE COMPANY HAD INDEPENDENT INVESTIGATOR LOOK AT VEHICLE, HE/SHE BELIEVES IS A GENERAL MOTORS ISSUE AND HAS CONTACTED THEM TO ALSO INVESTIGATE CAUSE. *TR
Additional Notes:
2019 CHEVY COLORADO WITH 13125 MILES DRIVING ST RT 45 LISBON OHIO 40 - 45 MPH UP SLIGHT GRADE, NOTICED / SMELLED SMOKE IN CONSOLE AREA BETWEEN SEATS, TRIED TO DO MINOR ACCELERATION TO GET OVER SLIGHT GRADE AND THE ENGINE DIED. PULLED INTO PARKING LOT TO STOP AND NO BRAKES NO POWER STEERING ,TRIED EMERGENCY BRAKE STILL DID NOT STOP. SPLIT DECISION TO EITHER CRASH INTO CONCRETE BARRIER OR GET BACK ONTO HIGHWAY. LIGHT TRAFFIC SO MUSCLED TRUCK BACK ON HIGHWAY AND BUMPED CURB TO TRY AND SLOW VEHICLE. FINALLY SLOWED ENOUGH TO TRY EMERGENCY BRAKE AGAIN AND IT WORKED TO STOP TRUCK. PUT TRUCK IN PARK AND EXITED VEHICLE, WITH FLAMED SHOOTING OUT DRIVER SIDE UNDERNEATH BETWEEN DRIVER DOOR AND PASSENGER DOOR. RUNNING BOARD HOT ENOUGH TO BURN MY JEANS AS I EXITED. VOLUNTEER FIRE FIGHTER TRIED TO PUT OUT FIRE WITH FIRE EXTINGUISHER AS DID HIGHWAY PATROL. FLAMES STILL ACTIVE. VOLUNTEER FIRE DEPARTMENT ARRIVED AND AFTER ABOUT 15 MIN HAD FIRE PUT OUT. NO WARNING CHIMES, NO FLASHING LIGHTS, NOTHING TO INDICATE A PROBLEM. INSURANCE COMPANY HAD INDEPENDENT INVESTIGATOR LOOK AT VEHICLE, HE/SHE BELIEVES IS A GENERAL MOTORS ISSUE AND HAS CONTACTED THEM TO ALSO INVESTIGATE CAUSE. *TR
Mfg Campaign: 11329551
Recall Date: Jun 18, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 CHEVY COLORADO WITH 13125 MILES DRIVING ST RT 45 LISBON OHIO 40 - 45 MPH UP SLIGHT GRADE, NOTICED / SMELLED SMOKE IN CONSOLE AREA BETWEEN SEATS, TRIED TO DO MINOR ACCELERATION TO GET OVER SLIGHT GRADE AND THE ENGINE DIED. PULLED INTO PARKING LOT TO STOP AND NO BRAKES NO POWER STEERING ,TRIED EMERGENCY BRAKE STILL DID NOT STOP. SPLIT DECISION TO EITHER CRASH INTO CONCRETE BARRIER OR GET BACK ONTO HIGHWAY. LIGHT TRAFFIC SO MUSCLED TRUCK BACK ON HIGHWAY AND BUMPED CURB TO TRY AND SLOW VEHICLE. FINALLY SLOWED ENOUGH TO TRY EMERGENCY BRAKE AGAIN AND IT WORKED TO STOP TRUCK. PUT TRUCK IN PARK AND EXITED VEHICLE, WITH FLAMED SHOOTING OUT DRIVER SIDE UNDERNEATH BETWEEN DRIVER DOOR AND PASSENGER DOOR. RUNNING BOARD HOT ENOUGH TO BURN MY JEANS AS I EXITED. VOLUNTEER FIRE FIGHTER TRIED TO PUT OUT FIRE WITH FIRE EXTINGUISHER AS DID HIGHWAY PATROL. FLAMES STILL ACTIVE. VOLUNTEER FIRE DEPARTMENT ARRIVED AND AFTER ABOUT 15 MIN HAD FIRE PUT OUT. NO WARNING CHIMES, NO FLASHING LIGHTS, NOTHING TO INDICATE A PROBLEM. INSURANCE COMPANY HAD INDEPENDENT INVESTIGATOR LOOK AT VEHICLE, HE/SHE BELIEVES IS A GENERAL MOTORS ISSUE AND HAS CONTACTED THEM TO ALSO INVESTIGATE CAUSE. *TR
Corrective Action:
2019 CHEVY COLORADO WITH 13125 MILES DRIVING ST RT 45 LISBON OHIO 40 - 45 MPH UP SLIGHT GRADE, NOTICED / SMELLED SMOKE IN CONSOLE AREA BETWEEN SEATS, TRIED TO DO MINOR ACCELERATION TO GET OVER SLIGHT GRADE AND THE ENGINE DIED. PULLED INTO PARKING LOT TO STOP AND NO BRAKES NO POWER STEERING ,TRIED EMERGENCY BRAKE STILL DID NOT STOP. SPLIT DECISION TO EITHER CRASH INTO CONCRETE BARRIER OR GET BACK ONTO HIGHWAY. LIGHT TRAFFIC SO MUSCLED TRUCK BACK ON HIGHWAY AND BUMPED CURB TO TRY AND SLOW VEHICLE. FINALLY SLOWED ENOUGH TO TRY EMERGENCY BRAKE AGAIN AND IT WORKED TO STOP TRUCK. PUT TRUCK IN PARK AND EXITED VEHICLE, WITH FLAMED SHOOTING OUT DRIVER SIDE UNDERNEATH BETWEEN DRIVER DOOR AND PASSENGER DOOR. RUNNING BOARD HOT ENOUGH TO BURN MY JEANS AS I EXITED. VOLUNTEER FIRE FIGHTER TRIED TO PUT OUT FIRE WITH FIRE EXTINGUISHER AS DID HIGHWAY PATROL. FLAMES STILL ACTIVE. VOLUNTEER FIRE DEPARTMENT ARRIVED AND AFTER ABOUT 15 MIN HAD FIRE PUT OUT. NO WARNING CHIMES, NO FLASHING LIGHTS, NOTHING TO INDICATE A PROBLEM. INSURANCE COMPANY HAD INDEPENDENT INVESTIGATOR LOOK AT VEHICLE, HE/SHE BELIEVES IS A GENERAL MOTORS ISSUE AND HAS CONTACTED THEM TO ALSO INVESTIGATE CAUSE. *TR
Additional Notes:
2019 CHEVY COLORADO WITH 13125 MILES DRIVING ST RT 45 LISBON OHIO 40 - 45 MPH UP SLIGHT GRADE, NOTICED / SMELLED SMOKE IN CONSOLE AREA BETWEEN SEATS, TRIED TO DO MINOR ACCELERATION TO GET OVER SLIGHT GRADE AND THE ENGINE DIED. PULLED INTO PARKING LOT TO STOP AND NO BRAKES NO POWER STEERING ,TRIED EMERGENCY BRAKE STILL DID NOT STOP. SPLIT DECISION TO EITHER CRASH INTO CONCRETE BARRIER OR GET BACK ONTO HIGHWAY. LIGHT TRAFFIC SO MUSCLED TRUCK BACK ON HIGHWAY AND BUMPED CURB TO TRY AND SLOW VEHICLE. FINALLY SLOWED ENOUGH TO TRY EMERGENCY BRAKE AGAIN AND IT WORKED TO STOP TRUCK. PUT TRUCK IN PARK AND EXITED VEHICLE, WITH FLAMED SHOOTING OUT DRIVER SIDE UNDERNEATH BETWEEN DRIVER DOOR AND PASSENGER DOOR. RUNNING BOARD HOT ENOUGH TO BURN MY JEANS AS I EXITED. VOLUNTEER FIRE FIGHTER TRIED TO PUT OUT FIRE WITH FIRE EXTINGUISHER AS DID HIGHWAY PATROL. FLAMES STILL ACTIVE. VOLUNTEER FIRE DEPARTMENT ARRIVED AND AFTER ABOUT 15 MIN HAD FIRE PUT OUT. NO WARNING CHIMES, NO FLASHING LIGHTS, NOTHING TO INDICATE A PROBLEM. INSURANCE COMPANY HAD INDEPENDENT INVESTIGATOR LOOK AT VEHICLE, HE/SHE BELIEVES IS A GENERAL MOTORS ISSUE AND HAS CONTACTED THEM TO ALSO INVESTIGATE CAUSE. *TR
Mfg Campaign: 11329551
Recall Date: Jun 18, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2019 CHEVY COLORADO WITH 13125 MILES DRIVING ST RT 45 LISBON OHIO 40 - 45 MPH UP SLIGHT GRADE, NOTICED / SMELLED SMOKE IN CONSOLE AREA BETWEEN SEATS, TRIED TO DO MINOR ACCELERATION TO GET OVER SLIGHT GRADE AND THE ENGINE DIED. PULLED INTO PARKING LOT TO STOP AND NO BRAKES NO POWER STEERING ,TRIED EMERGENCY BRAKE STILL DID NOT STOP. SPLIT DECISION TO EITHER CRASH INTO CONCRETE BARRIER OR GET BACK ONTO HIGHWAY. LIGHT TRAFFIC SO MUSCLED TRUCK BACK ON HIGHWAY AND BUMPED CURB TO TRY AND SLOW VEHICLE. FINALLY SLOWED ENOUGH TO TRY EMERGENCY BRAKE AGAIN AND IT WORKED TO STOP TRUCK. PUT TRUCK IN PARK AND EXITED VEHICLE, WITH FLAMED SHOOTING OUT DRIVER SIDE UNDERNEATH BETWEEN DRIVER DOOR AND PASSENGER DOOR. RUNNING BOARD HOT ENOUGH TO BURN MY JEANS AS I EXITED. VOLUNTEER FIRE FIGHTER TRIED TO PUT OUT FIRE WITH FIRE EXTINGUISHER AS DID HIGHWAY PATROL. FLAMES STILL ACTIVE. VOLUNTEER FIRE DEPARTMENT ARRIVED AND AFTER ABOUT 15 MIN HAD FIRE PUT OUT. NO WARNING CHIMES, NO FLASHING LIGHTS, NOTHING TO INDICATE A PROBLEM. INSURANCE COMPANY HAD INDEPENDENT INVESTIGATOR LOOK AT VEHICLE, HE/SHE BELIEVES IS A GENERAL MOTORS ISSUE AND HAS CONTACTED THEM TO ALSO INVESTIGATE CAUSE. *TR
Corrective Action:
2019 CHEVY COLORADO WITH 13125 MILES DRIVING ST RT 45 LISBON OHIO 40 - 45 MPH UP SLIGHT GRADE, NOTICED / SMELLED SMOKE IN CONSOLE AREA BETWEEN SEATS, TRIED TO DO MINOR ACCELERATION TO GET OVER SLIGHT GRADE AND THE ENGINE DIED. PULLED INTO PARKING LOT TO STOP AND NO BRAKES NO POWER STEERING ,TRIED EMERGENCY BRAKE STILL DID NOT STOP. SPLIT DECISION TO EITHER CRASH INTO CONCRETE BARRIER OR GET BACK ONTO HIGHWAY. LIGHT TRAFFIC SO MUSCLED TRUCK BACK ON HIGHWAY AND BUMPED CURB TO TRY AND SLOW VEHICLE. FINALLY SLOWED ENOUGH TO TRY EMERGENCY BRAKE AGAIN AND IT WORKED TO STOP TRUCK. PUT TRUCK IN PARK AND EXITED VEHICLE, WITH FLAMED SHOOTING OUT DRIVER SIDE UNDERNEATH BETWEEN DRIVER DOOR AND PASSENGER DOOR. RUNNING BOARD HOT ENOUGH TO BURN MY JEANS AS I EXITED. VOLUNTEER FIRE FIGHTER TRIED TO PUT OUT FIRE WITH FIRE EXTINGUISHER AS DID HIGHWAY PATROL. FLAMES STILL ACTIVE. VOLUNTEER FIRE DEPARTMENT ARRIVED AND AFTER ABOUT 15 MIN HAD FIRE PUT OUT. NO WARNING CHIMES, NO FLASHING LIGHTS, NOTHING TO INDICATE A PROBLEM. INSURANCE COMPANY HAD INDEPENDENT INVESTIGATOR LOOK AT VEHICLE, HE/SHE BELIEVES IS A GENERAL MOTORS ISSUE AND HAS CONTACTED THEM TO ALSO INVESTIGATE CAUSE. *TR
Additional Notes:
2019 CHEVY COLORADO WITH 13125 MILES DRIVING ST RT 45 LISBON OHIO 40 - 45 MPH UP SLIGHT GRADE, NOTICED / SMELLED SMOKE IN CONSOLE AREA BETWEEN SEATS, TRIED TO DO MINOR ACCELERATION TO GET OVER SLIGHT GRADE AND THE ENGINE DIED. PULLED INTO PARKING LOT TO STOP AND NO BRAKES NO POWER STEERING ,TRIED EMERGENCY BRAKE STILL DID NOT STOP. SPLIT DECISION TO EITHER CRASH INTO CONCRETE BARRIER OR GET BACK ONTO HIGHWAY. LIGHT TRAFFIC SO MUSCLED TRUCK BACK ON HIGHWAY AND BUMPED CURB TO TRY AND SLOW VEHICLE. FINALLY SLOWED ENOUGH TO TRY EMERGENCY BRAKE AGAIN AND IT WORKED TO STOP TRUCK. PUT TRUCK IN PARK AND EXITED VEHICLE, WITH FLAMED SHOOTING OUT DRIVER SIDE UNDERNEATH BETWEEN DRIVER DOOR AND PASSENGER DOOR. RUNNING BOARD HOT ENOUGH TO BURN MY JEANS AS I EXITED. VOLUNTEER FIRE FIGHTER TRIED TO PUT OUT FIRE WITH FIRE EXTINGUISHER AS DID HIGHWAY PATROL. FLAMES STILL ACTIVE. VOLUNTEER FIRE DEPARTMENT ARRIVED AND AFTER ABOUT 15 MIN HAD FIRE PUT OUT. NO WARNING CHIMES, NO FLASHING LIGHTS, NOTHING TO INDICATE A PROBLEM. INSURANCE COMPANY HAD INDEPENDENT INVESTIGATOR LOOK AT VEHICLE, HE/SHE BELIEVES IS A GENERAL MOTORS ISSUE AND HAS CONTACTED THEM TO ALSO INVESTIGATE CAUSE. *TR
Mfg Campaign: 11329551
Recall Date: Jun 18, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION HAS A DELAYED DOWNSHIFT, CAUSING THE TRUCK JUMP FORWARD DURING A STOP. WHEN COMING TO A STOP, IT FEELS LIKE THE TRUCK IS BEING HIT FROM BEHIND, AT THE SAME TIME, MAKING A LOUD MECHANICAL NOISE. SOMETIMES IT HITS SO HARD, IT WILL CAUSE THE TRUCK TO BE THROWN PAST MY DRIVEWAY, WHILE PREPARING TO TURN INTO THE DRIVEWAY. IT WAS RECOMMENDED THAT THE FACTORY TRANSMISSION FLUID BE REPLACED WITH A THICKER FLUID, SO I TOOK IT TO THE DEALERSHIP AND HAD THAT DONE. ALTHOUGH IT FIXED THE PREVIOUS ISSUE OF VIBRATION, CAUSED FROM THE TRANSMISSION SWITCHING BACK AND FOURTH BETWEEN GEARS RAPIDLY, BUT IT DID NOT FIX THE HARD AND DELAYED DOWNSHIFT. THIS HAS BEEN AN ISSUE FROM THE MOMENT I PULLED IT OFF THE LOT, WITH ONLY 4 MILES ON THE ODOMETER. THE TRUCK WAS IMMEDIATELY RETURNED TO THE DEALERSHIP, IN WHICH THEY SAID THEY COULD FIND NOTHING WRONG WITH IT. *TR
Corrective Action:
THE TRANSMISSION HAS A DELAYED DOWNSHIFT, CAUSING THE TRUCK JUMP FORWARD DURING A STOP. WHEN COMING TO A STOP, IT FEELS LIKE THE TRUCK IS BEING HIT FROM BEHIND, AT THE SAME TIME, MAKING A LOUD MECHANICAL NOISE. SOMETIMES IT HITS SO HARD, IT WILL CAUSE THE TRUCK TO BE THROWN PAST MY DRIVEWAY, WHILE PREPARING TO TURN INTO THE DRIVEWAY. IT WAS RECOMMENDED THAT THE FACTORY TRANSMISSION FLUID BE REPLACED WITH A THICKER FLUID, SO I TOOK IT TO THE DEALERSHIP AND HAD THAT DONE. ALTHOUGH IT FIXED THE PREVIOUS ISSUE OF VIBRATION, CAUSED FROM THE TRANSMISSION SWITCHING BACK AND FOURTH BETWEEN GEARS RAPIDLY, BUT IT DID NOT FIX THE HARD AND DELAYED DOWNSHIFT. THIS HAS BEEN AN ISSUE FROM THE MOMENT I PULLED IT OFF THE LOT, WITH ONLY 4 MILES ON THE ODOMETER. THE TRUCK WAS IMMEDIATELY RETURNED TO THE DEALERSHIP, IN WHICH THEY SAID THEY COULD FIND NOTHING WRONG WITH IT. *TR
Additional Notes:
THE TRANSMISSION HAS A DELAYED DOWNSHIFT, CAUSING THE TRUCK JUMP FORWARD DURING A STOP. WHEN COMING TO A STOP, IT FEELS LIKE THE TRUCK IS BEING HIT FROM BEHIND, AT THE SAME TIME, MAKING A LOUD MECHANICAL NOISE. SOMETIMES IT HITS SO HARD, IT WILL CAUSE THE TRUCK TO BE THROWN PAST MY DRIVEWAY, WHILE PREPARING TO TURN INTO THE DRIVEWAY. IT WAS RECOMMENDED THAT THE FACTORY TRANSMISSION FLUID BE REPLACED WITH A THICKER FLUID, SO I TOOK IT TO THE DEALERSHIP AND HAD THAT DONE. ALTHOUGH IT FIXED THE PREVIOUS ISSUE OF VIBRATION, CAUSED FROM THE TRANSMISSION SWITCHING BACK AND FOURTH BETWEEN GEARS RAPIDLY, BUT IT DID NOT FIX THE HARD AND DELAYED DOWNSHIFT. THIS HAS BEEN AN ISSUE FROM THE MOMENT I PULLED IT OFF THE LOT, WITH ONLY 4 MILES ON THE ODOMETER. THE TRUCK WAS IMMEDIATELY RETURNED TO THE DEALERSHIP, IN WHICH THEY SAID THEY COULD FIND NOTHING WRONG WITH IT. *TR
Mfg Campaign: 11328467
Recall Date: Jun 12, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
BOUGHT 6 MONTHS AGO 7000 MILES. WHEN DRIVING FELT LIKE I DRIVING OVER RUMBLE STRIPS, I TOOK IF TO THE DEALER AND THEY CLAIM THAT WAS NORMAL. THEY CHANGED THE FLUID AND SAID DRIVE IT FOR 500 MILES. NOW I TOOK IT BACK AGAIN BECAUSE EVERY TIME I START IT AND THERE IS A BANG IN THE TRANSMISSION, THEY WANTED ME TO LEAVE IT AND REFUSED TO GIVE ME A LOANER VEHICLE. THEY TOLD ME DON'T WORRY ABOUT YOU HAVE A 5 YEAR WARRANTY ON YOU DRIVE TRAIN. TOLD THEM ME AND MY WIFE WERE GOING ON VACATION AND THEY DIDN'T SEEM TO CARE. I AM VERY DISGUSTED WITH THIS PURCHASE I MADE. WOULDN'T RECOMMEND THIS VEHICLE TO ANYONE. *TR
Corrective Action:
BOUGHT 6 MONTHS AGO 7000 MILES. WHEN DRIVING FELT LIKE I DRIVING OVER RUMBLE STRIPS, I TOOK IF TO THE DEALER AND THEY CLAIM THAT WAS NORMAL. THEY CHANGED THE FLUID AND SAID DRIVE IT FOR 500 MILES. NOW I TOOK IT BACK AGAIN BECAUSE EVERY TIME I START IT AND THERE IS A BANG IN THE TRANSMISSION, THEY WANTED ME TO LEAVE IT AND REFUSED TO GIVE ME A LOANER VEHICLE. THEY TOLD ME DON'T WORRY ABOUT YOU HAVE A 5 YEAR WARRANTY ON YOU DRIVE TRAIN. TOLD THEM ME AND MY WIFE WERE GOING ON VACATION AND THEY DIDN'T SEEM TO CARE. I AM VERY DISGUSTED WITH THIS PURCHASE I MADE. WOULDN'T RECOMMEND THIS VEHICLE TO ANYONE. *TR
Additional Notes:
BOUGHT 6 MONTHS AGO 7000 MILES. WHEN DRIVING FELT LIKE I DRIVING OVER RUMBLE STRIPS, I TOOK IF TO THE DEALER AND THEY CLAIM THAT WAS NORMAL. THEY CHANGED THE FLUID AND SAID DRIVE IT FOR 500 MILES. NOW I TOOK IT BACK AGAIN BECAUSE EVERY TIME I START IT AND THERE IS A BANG IN THE TRANSMISSION, THEY WANTED ME TO LEAVE IT AND REFUSED TO GIVE ME A LOANER VEHICLE. THEY TOLD ME DON'T WORRY ABOUT YOU HAVE A 5 YEAR WARRANTY ON YOU DRIVE TRAIN. TOLD THEM ME AND MY WIFE WERE GOING ON VACATION AND THEY DIDN'T SEEM TO CARE. I AM VERY DISGUSTED WITH THIS PURCHASE I MADE. WOULDN'T RECOMMEND THIS VEHICLE TO ANYONE. *TR
Mfg Campaign: 11325526
Recall Date: May 22, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING STARTED MAKING A "RATTLING" NOISE AND FINALLY LOCKED UP SO IT COULD NOT BE TURNED TO THE RIGHT. BECAUSE OF THE RATTLING NOISE, I DROVE TO A NEARBY CHEVROLET DEALER (AUTO NATION, GILBERT, AZ) AND THEN AS I WAS WORKING WITH THE SERVICE MANAGER, THE STEERING LOCKED UP. *TR
Corrective Action:
STEERING STARTED MAKING A "RATTLING" NOISE AND FINALLY LOCKED UP SO IT COULD NOT BE TURNED TO THE RIGHT. BECAUSE OF THE RATTLING NOISE, I DROVE TO A NEARBY CHEVROLET DEALER (AUTO NATION, GILBERT, AZ) AND THEN AS I WAS WORKING WITH THE SERVICE MANAGER, THE STEERING LOCKED UP. *TR
Additional Notes:
STEERING STARTED MAKING A "RATTLING" NOISE AND FINALLY LOCKED UP SO IT COULD NOT BE TURNED TO THE RIGHT. BECAUSE OF THE RATTLING NOISE, I DROVE TO A NEARBY CHEVROLET DEALER (AUTO NATION, GILBERT, AZ) AND THEN AS I WAS WORKING WITH THE SERVICE MANAGER, THE STEERING LOCKED UP. *TR
Mfg Campaign: 11320742
Recall Date: Apr 10, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS SMOKE COMING FROM THE FRONT WINDSHIELD. THE VEHICLE WAS PULLED OVER, OPENED THE HOOD AND LET THE VEHICLE SIT FOR A WHILE. THE VEHICLE WAS TAKEN TO THE ARCADIA CHEVROLET BUICK LOCATED AT (210 S BREVARD AVE, ARCADIA, FL 34266) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS SMOKE COMING FROM THE FRONT WINDSHIELD. THE VEHICLE WAS PULLED OVER, OPENED THE HOOD AND LET THE VEHICLE SIT FOR A WHILE. THE VEHICLE WAS TAKEN TO THE ARCADIA CHEVROLET BUICK LOCATED AT (210 S BREVARD AVE, ARCADIA, FL 34266) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS SMOKE COMING FROM THE FRONT WINDSHIELD. THE VEHICLE WAS PULLED OVER, OPENED THE HOOD AND LET THE VEHICLE SIT FOR A WHILE. THE VEHICLE WAS TAKEN TO THE ARCADIA CHEVROLET BUICK LOCATED AT (210 S BREVARD AVE, ARCADIA, FL 34266) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Mfg Campaign: 11318702
Recall Date: Mar 19, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS SMOKE COMING FROM THE FRONT WINDSHIELD. THE VEHICLE WAS PULLED OVER, OPENED THE HOOD AND LET THE VEHICLE SIT FOR A WHILE. THE VEHICLE WAS TAKEN TO THE ARCADIA CHEVROLET BUICK LOCATED AT (210 S BREVARD AVE, ARCADIA, FL 34266) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS SMOKE COMING FROM THE FRONT WINDSHIELD. THE VEHICLE WAS PULLED OVER, OPENED THE HOOD AND LET THE VEHICLE SIT FOR A WHILE. THE VEHICLE WAS TAKEN TO THE ARCADIA CHEVROLET BUICK LOCATED AT (210 S BREVARD AVE, ARCADIA, FL 34266) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS SMOKE COMING FROM THE FRONT WINDSHIELD. THE VEHICLE WAS PULLED OVER, OPENED THE HOOD AND LET THE VEHICLE SIT FOR A WHILE. THE VEHICLE WAS TAKEN TO THE ARCADIA CHEVROLET BUICK LOCATED AT (210 S BREVARD AVE, ARCADIA, FL 34266) WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Mfg Campaign: 11318702
Recall Date: Mar 19, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2019 CHEVY COLORADO ZR2- SHUTTERS OR HESITATES BEFORE SHIFTING UP AT 5 / 45 / 65 MPH. FEELS LIKE YOU DID NOT PRESS THE GAS WHEN ACCELERATING. IT IS INTERMITTENT, SO THEREFORE VERY HARD TO DUPLICATE FOR THE DEALERSHIP. THREE TIMES TO THE DEALER. #1 TRANNY FLUSH #2 REPROGRAMMED THE TRANNY #3 SORRY MA'AM WE CAN'T DUPLICATE WHAT YOU ARE EXPERIENCING. I LIVE IN MICHIGAN ON THOSE 0 DEGREE MORNINGS THE TRUCK BARELY WANTS TO GET GOING. DEALERSHIP SAYS 'THIS IS NORMAL WITH AN 8 SPEED TRANSMISSION.' I TOLD THE DEALERSHIP I HAVE OWNED A LOT OF CARS AND NONE HAVE HAD THIS PROBLEM. OCCASIONALLY IT LUNGES FORWARD WHEN COMING TO A STOP- THIS IS SO DANGEROUS AS I DRIVE IN THE CITY EVERYDAY. VERY EXPENSIVE PROBLEM TO HAVE.
Corrective Action:
2019 CHEVY COLORADO ZR2- SHUTTERS OR HESITATES BEFORE SHIFTING UP AT 5 / 45 / 65 MPH. FEELS LIKE YOU DID NOT PRESS THE GAS WHEN ACCELERATING. IT IS INTERMITTENT, SO THEREFORE VERY HARD TO DUPLICATE FOR THE DEALERSHIP. THREE TIMES TO THE DEALER. #1 TRANNY FLUSH #2 REPROGRAMMED THE TRANNY #3 SORRY MA'AM WE CAN'T DUPLICATE WHAT YOU ARE EXPERIENCING. I LIVE IN MICHIGAN ON THOSE 0 DEGREE MORNINGS THE TRUCK BARELY WANTS TO GET GOING. DEALERSHIP SAYS 'THIS IS NORMAL WITH AN 8 SPEED TRANSMISSION.' I TOLD THE DEALERSHIP I HAVE OWNED A LOT OF CARS AND NONE HAVE HAD THIS PROBLEM. OCCASIONALLY IT LUNGES FORWARD WHEN COMING TO A STOP- THIS IS SO DANGEROUS AS I DRIVE IN THE CITY EVERYDAY. VERY EXPENSIVE PROBLEM TO HAVE.
Additional Notes:
2019 CHEVY COLORADO ZR2- SHUTTERS OR HESITATES BEFORE SHIFTING UP AT 5 / 45 / 65 MPH. FEELS LIKE YOU DID NOT PRESS THE GAS WHEN ACCELERATING. IT IS INTERMITTENT, SO THEREFORE VERY HARD TO DUPLICATE FOR THE DEALERSHIP. THREE TIMES TO THE DEALER. #1 TRANNY FLUSH #2 REPROGRAMMED THE TRANNY #3 SORRY MA'AM WE CAN'T DUPLICATE WHAT YOU ARE EXPERIENCING. I LIVE IN MICHIGAN ON THOSE 0 DEGREE MORNINGS THE TRUCK BARELY WANTS TO GET GOING. DEALERSHIP SAYS 'THIS IS NORMAL WITH AN 8 SPEED TRANSMISSION.' I TOLD THE DEALERSHIP I HAVE OWNED A LOT OF CARS AND NONE HAVE HAD THIS PROBLEM. OCCASIONALLY IT LUNGES FORWARD WHEN COMING TO A STOP- THIS IS SO DANGEROUS AS I DRIVE IN THE CITY EVERYDAY. VERY EXPENSIVE PROBLEM TO HAVE.
Mfg Campaign: 11315458
Recall Date: Mar 1, 2020
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