Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDDLE PUSHED BACK AT ME WHEN TRYING TO STOP. TRUCK FAILED TO SLOW DOWN RESULTING IN AN ACCIDENT. * (RECALL RELATED INCIDENT) TS
Corrective Action:
BRAKE PEDDLE PUSHED BACK AT ME WHEN TRYING TO STOP. TRUCK FAILED TO SLOW DOWN RESULTING IN AN ACCIDENT. * (RECALL RELATED INCIDENT) TS
Additional Notes:
BRAKE PEDDLE PUSHED BACK AT ME WHEN TRYING TO STOP. TRUCK FAILED TO SLOW DOWN RESULTING IN AN ACCIDENT. * (RECALL RELATED INCIDENT) TS
Mfg Campaign: 11279254
Recall Date: Nov 10, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE SLID AND CRASHED INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE HAD DETACHED AND ROLLED AWAY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP. A POLICE REPORT WAS FILED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V256000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.
Corrective Action:
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE SLID AND CRASHED INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE HAD DETACHED AND ROLLED AWAY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP. A POLICE REPORT WAS FILED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V256000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.
Additional Notes:
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE SLID AND CRASHED INTO A CURB. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE HAD DETACHED AND ROLLED AWAY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP. A POLICE REPORT WAS FILED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V256000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 29,000.
Mfg Campaign: 11278691
Recall Date: Nov 7, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING COLUMN FAILURE CAUSING SLOW SPEED ACCIDENT IN PARKING LOT AND INVOLVING LOSS OF STEERING AND IMPACT WITH LAMP POST. VEHICLE DAMAGE TO BUMPER AND DRIVER SIDE FRONT FENDER BUT NOT INVOLVING FRONT DRIVER SIDE WHEEL, SO STEERING COLUMN FAILURE COULD NOT HAVE BEEN CAUSED BY INCIDENT. VEHICLE THEN HAD NO STEERING CONTROL AND IS UNDRIVEABLE.
Corrective Action:
STEERING COLUMN FAILURE CAUSING SLOW SPEED ACCIDENT IN PARKING LOT AND INVOLVING LOSS OF STEERING AND IMPACT WITH LAMP POST. VEHICLE DAMAGE TO BUMPER AND DRIVER SIDE FRONT FENDER BUT NOT INVOLVING FRONT DRIVER SIDE WHEEL, SO STEERING COLUMN FAILURE COULD NOT HAVE BEEN CAUSED BY INCIDENT. VEHICLE THEN HAD NO STEERING CONTROL AND IS UNDRIVEABLE.
Additional Notes:
STEERING COLUMN FAILURE CAUSING SLOW SPEED ACCIDENT IN PARKING LOT AND INVOLVING LOSS OF STEERING AND IMPACT WITH LAMP POST. VEHICLE DAMAGE TO BUMPER AND DRIVER SIDE FRONT FENDER BUT NOT INVOLVING FRONT DRIVER SIDE WHEEL, SO STEERING COLUMN FAILURE COULD NOT HAVE BEEN CAUSED BY INCIDENT. VEHICLE THEN HAD NO STEERING CONTROL AND IS UNDRIVEABLE.
Mfg Campaign: 11278367
Recall Date: Nov 6, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A CRASH COLLISION LOT AND THE FRONT BUMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 26,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A CRASH COLLISION LOT AND THE FRONT BUMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 26,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A CRASH COLLISION LOT AND THE FRONT BUMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 26,000.
Mfg Campaign: 11270659
Recall Date: Oct 24, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO JOHN L SULLIVAN CHEVROLET (916-782-1243, LOCATED AT 350 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE THE ROTORS WERE TURNED AND THE FRONT BRAKES WERE REPLACED. THE CONTACT STATED THAT THE FAILURES WERE OCCURRING TOO SOON BASED ON THE YEAR OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO JOHN L SULLIVAN CHEVROLET (916-782-1243, LOCATED AT 350 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE THE ROTORS WERE TURNED AND THE FRONT BRAKES WERE REPLACED. THE CONTACT STATED THAT THE FAILURES WERE OCCURRING TOO SOON BASED ON THE YEAR OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO JOHN L SULLIVAN CHEVROLET (916-782-1243, LOCATED AT 350 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE THE ROTORS WERE TURNED AND THE FRONT BRAKES WERE REPLACED. THE CONTACT STATED THAT THE FAILURES WERE OCCURRING TOO SOON BASED ON THE YEAR OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Mfg Campaign: 11270834
Recall Date: Oct 24, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT. THE CONTACT ATTEMPTED TO BRAKE, BUT THE BRAKES FAILED AND A CRASH OCCURRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE ENTIRE FRONT END AND FRONT PASSENGER SIDE WHEEL OF THE CONTACT'S VEHICLE WERE DAMAGED. BOTH VEHICLES WERE TOWED FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HANDLED THE MATTER WITH HIS INSURANCE COMPANY AND TOOK THE VEHICLE TO THEIR RECOMMENDED MECHANIC FOR REPAIRS. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 26,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT. THE CONTACT ATTEMPTED TO BRAKE, BUT THE BRAKES FAILED AND A CRASH OCCURRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE ENTIRE FRONT END AND FRONT PASSENGER SIDE WHEEL OF THE CONTACT'S VEHICLE WERE DAMAGED. BOTH VEHICLES WERE TOWED FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HANDLED THE MATTER WITH HIS INSURANCE COMPANY AND TOOK THE VEHICLE TO THEIR RECOMMENDED MECHANIC FOR REPAIRS. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 26,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT. THE CONTACT ATTEMPTED TO BRAKE, BUT THE BRAKES FAILED AND A CRASH OCCURRED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE ENTIRE FRONT END AND FRONT PASSENGER SIDE WHEEL OF THE CONTACT'S VEHICLE WERE DAMAGED. BOTH VEHICLES WERE TOWED FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HANDLED THE MATTER WITH HIS INSURANCE COMPANY AND TOOK THE VEHICLE TO THEIR RECOMMENDED MECHANIC FOR REPAIRS. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 26,000.
Mfg Campaign: 11270149
Recall Date: Oct 22, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN COMING TO STOP MY TRUCK REGULARLY HAS VERY HARD DOWNSHIFTING. ALONG WITH A VERY AUDIBLE 'CLUNK' FROM THE REAR END, I WILL EXPERIENCE A FEELING THAT I CAN ONLY DECEIVE AS BEING HIT BY ANOTHER VEHICLE. THIS RESULTS IN SOMETIMES HAVING TO BRAKE HARDER AS YOU FEEL LIKE YOUR GOING TO MOVE FORWARD RAPIDLY. A VERY SIMILAR EXPERIENCE HAPPEN WHEN PULLING OUT SLOWLY IN LOW GEARS. THESE TWO COMBINED CAN BE EXTREMELY HAZARDOUS AS WELL AS JUST VERY OBNOXIOUS/ANNOYING WHEN DRIVING IN A YIELDING SITUATION.
Corrective Action:
WHEN COMING TO STOP MY TRUCK REGULARLY HAS VERY HARD DOWNSHIFTING. ALONG WITH A VERY AUDIBLE 'CLUNK' FROM THE REAR END, I WILL EXPERIENCE A FEELING THAT I CAN ONLY DECEIVE AS BEING HIT BY ANOTHER VEHICLE. THIS RESULTS IN SOMETIMES HAVING TO BRAKE HARDER AS YOU FEEL LIKE YOUR GOING TO MOVE FORWARD RAPIDLY. A VERY SIMILAR EXPERIENCE HAPPEN WHEN PULLING OUT SLOWLY IN LOW GEARS. THESE TWO COMBINED CAN BE EXTREMELY HAZARDOUS AS WELL AS JUST VERY OBNOXIOUS/ANNOYING WHEN DRIVING IN A YIELDING SITUATION.
Additional Notes:
WHEN COMING TO STOP MY TRUCK REGULARLY HAS VERY HARD DOWNSHIFTING. ALONG WITH A VERY AUDIBLE 'CLUNK' FROM THE REAR END, I WILL EXPERIENCE A FEELING THAT I CAN ONLY DECEIVE AS BEING HIT BY ANOTHER VEHICLE. THIS RESULTS IN SOMETIMES HAVING TO BRAKE HARDER AS YOU FEEL LIKE YOUR GOING TO MOVE FORWARD RAPIDLY. A VERY SIMILAR EXPERIENCE HAPPEN WHEN PULLING OUT SLOWLY IN LOW GEARS. THESE TWO COMBINED CAN BE EXTREMELY HAZARDOUS AS WELL AS JUST VERY OBNOXIOUS/ANNOYING WHEN DRIVING IN A YIELDING SITUATION.
Mfg Campaign: 11268139
Recall Date: Oct 13, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS TOWING MY TRAVEL TRAILER AND THE BRAKES FAILED,I TOTALED THE CAMPER IN FRONT OF ME.THE NOTIFICATION LETTER FROM GM SAID EVEN IN THE HARD PEDAL SITUATION THE BRAKES ARE STILL IN SAFETY SPECS, NOT WITH A 7,000 LB TRAILER BEHIND THE TRUCK.I FEEL GM SHOULD COVER THE COSTS OF DAMAGE AND UPDATE THE LATEST NOTIFICATION LETTER TO INCLUDE LETTING THE PEOPLE WHO TOW KNOW THEY AREN'T GOING TO STOP IN TIME. ALSO GM PULLED THE DATA FROM MY TRUCK, THE AIRBAGS DID NOT DEPLOY, AND DIDN'T INSPECT THE VACUUM PUMP OR THE HOOD, BUMPER, GRILL OR FENDERS ALL WERE THROWN AWAY. THE INVESTIGATOR THAT PULLED THE DATA SAID IT WAS INCOMPLETE YET GM SAYS IT'S NOT THEIR PROBLEM THERE WERE NO CODES PRESENT AT THE TIME OF THE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM *TR
Corrective Action:
I WAS TOWING MY TRAVEL TRAILER AND THE BRAKES FAILED,I TOTALED THE CAMPER IN FRONT OF ME.THE NOTIFICATION LETTER FROM GM SAID EVEN IN THE HARD PEDAL SITUATION THE BRAKES ARE STILL IN SAFETY SPECS, NOT WITH A 7,000 LB TRAILER BEHIND THE TRUCK.I FEEL GM SHOULD COVER THE COSTS OF DAMAGE AND UPDATE THE LATEST NOTIFICATION LETTER TO INCLUDE LETTING THE PEOPLE WHO TOW KNOW THEY AREN'T GOING TO STOP IN TIME. ALSO GM PULLED THE DATA FROM MY TRUCK, THE AIRBAGS DID NOT DEPLOY, AND DIDN'T INSPECT THE VACUUM PUMP OR THE HOOD, BUMPER, GRILL OR FENDERS ALL WERE THROWN AWAY. THE INVESTIGATOR THAT PULLED THE DATA SAID IT WAS INCOMPLETE YET GM SAYS IT'S NOT THEIR PROBLEM THERE WERE NO CODES PRESENT AT THE TIME OF THE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM *TR
Additional Notes:
I WAS TOWING MY TRAVEL TRAILER AND THE BRAKES FAILED,I TOTALED THE CAMPER IN FRONT OF ME.THE NOTIFICATION LETTER FROM GM SAID EVEN IN THE HARD PEDAL SITUATION THE BRAKES ARE STILL IN SAFETY SPECS, NOT WITH A 7,000 LB TRAILER BEHIND THE TRUCK.I FEEL GM SHOULD COVER THE COSTS OF DAMAGE AND UPDATE THE LATEST NOTIFICATION LETTER TO INCLUDE LETTING THE PEOPLE WHO TOW KNOW THEY AREN'T GOING TO STOP IN TIME. ALSO GM PULLED THE DATA FROM MY TRUCK, THE AIRBAGS DID NOT DEPLOY, AND DIDN'T INSPECT THE VACUUM PUMP OR THE HOOD, BUMPER, GRILL OR FENDERS ALL WERE THROWN AWAY. THE INVESTIGATOR THAT PULLED THE DATA SAID IT WAS INCOMPLETE YET GM SAYS IT'S NOT THEIR PROBLEM THERE WERE NO CODES PRESENT AT THE TIME OF THE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM *TR
Mfg Campaign: 11267717
Recall Date: Oct 10, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS TOWING MY TRAVEL TRAILER AND THE BRAKES FAILED,I TOTALED THE CAMPER IN FRONT OF ME.THE NOTIFICATION LETTER FROM GM SAID EVEN IN THE HARD PEDAL SITUATION THE BRAKES ARE STILL IN SAFETY SPECS, NOT WITH A 7,000 LB TRAILER BEHIND THE TRUCK.I FEEL GM SHOULD COVER THE COSTS OF DAMAGE AND UPDATE THE LATEST NOTIFICATION LETTER TO INCLUDE LETTING THE PEOPLE WHO TOW KNOW THEY AREN'T GOING TO STOP IN TIME. ALSO GM PULLED THE DATA FROM MY TRUCK, THE AIRBAGS DID NOT DEPLOY, AND DIDN'T INSPECT THE VACUUM PUMP OR THE HOOD, BUMPER, GRILL OR FENDERS ALL WERE THROWN AWAY. THE INVESTIGATOR THAT PULLED THE DATA SAID IT WAS INCOMPLETE YET GM SAYS IT'S NOT THEIR PROBLEM THERE WERE NO CODES PRESENT AT THE TIME OF THE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM *TR
Corrective Action:
I WAS TOWING MY TRAVEL TRAILER AND THE BRAKES FAILED,I TOTALED THE CAMPER IN FRONT OF ME.THE NOTIFICATION LETTER FROM GM SAID EVEN IN THE HARD PEDAL SITUATION THE BRAKES ARE STILL IN SAFETY SPECS, NOT WITH A 7,000 LB TRAILER BEHIND THE TRUCK.I FEEL GM SHOULD COVER THE COSTS OF DAMAGE AND UPDATE THE LATEST NOTIFICATION LETTER TO INCLUDE LETTING THE PEOPLE WHO TOW KNOW THEY AREN'T GOING TO STOP IN TIME. ALSO GM PULLED THE DATA FROM MY TRUCK, THE AIRBAGS DID NOT DEPLOY, AND DIDN'T INSPECT THE VACUUM PUMP OR THE HOOD, BUMPER, GRILL OR FENDERS ALL WERE THROWN AWAY. THE INVESTIGATOR THAT PULLED THE DATA SAID IT WAS INCOMPLETE YET GM SAYS IT'S NOT THEIR PROBLEM THERE WERE NO CODES PRESENT AT THE TIME OF THE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM *TR
Additional Notes:
I WAS TOWING MY TRAVEL TRAILER AND THE BRAKES FAILED,I TOTALED THE CAMPER IN FRONT OF ME.THE NOTIFICATION LETTER FROM GM SAID EVEN IN THE HARD PEDAL SITUATION THE BRAKES ARE STILL IN SAFETY SPECS, NOT WITH A 7,000 LB TRAILER BEHIND THE TRUCK.I FEEL GM SHOULD COVER THE COSTS OF DAMAGE AND UPDATE THE LATEST NOTIFICATION LETTER TO INCLUDE LETTING THE PEOPLE WHO TOW KNOW THEY AREN'T GOING TO STOP IN TIME. ALSO GM PULLED THE DATA FROM MY TRUCK, THE AIRBAGS DID NOT DEPLOY, AND DIDN'T INSPECT THE VACUUM PUMP OR THE HOOD, BUMPER, GRILL OR FENDERS ALL WERE THROWN AWAY. THE INVESTIGATOR THAT PULLED THE DATA SAID IT WAS INCOMPLETE YET GM SAYS IT'S NOT THEIR PROBLEM THERE WERE NO CODES PRESENT AT THE TIME OF THE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM *TR
Mfg Campaign: 11267717
Recall Date: Oct 10, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS TOWING MY TRAVEL TRAILER AND THE BRAKES FAILED,I TOTALED THE CAMPER IN FRONT OF ME.THE NOTIFICATION LETTER FROM GM SAID EVEN IN THE HARD PEDAL SITUATION THE BRAKES ARE STILL IN SAFETY SPECS, NOT WITH A 7,000 LB TRAILER BEHIND THE TRUCK.I FEEL GM SHOULD COVER THE COSTS OF DAMAGE AND UPDATE THE LATEST NOTIFICATION LETTER TO INCLUDE LETTING THE PEOPLE WHO TOW KNOW THEY AREN'T GOING TO STOP IN TIME. ALSO GM PULLED THE DATA FROM MY TRUCK, THE AIRBAGS DID NOT DEPLOY, AND DIDN'T INSPECT THE VACUUM PUMP OR THE HOOD, BUMPER, GRILL OR FENDERS ALL WERE THROWN AWAY. THE INVESTIGATOR THAT PULLED THE DATA SAID IT WAS INCOMPLETE YET GM SAYS IT'S NOT THEIR PROBLEM THERE WERE NO CODES PRESENT AT THE TIME OF THE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM *TR
Corrective Action:
I WAS TOWING MY TRAVEL TRAILER AND THE BRAKES FAILED,I TOTALED THE CAMPER IN FRONT OF ME.THE NOTIFICATION LETTER FROM GM SAID EVEN IN THE HARD PEDAL SITUATION THE BRAKES ARE STILL IN SAFETY SPECS, NOT WITH A 7,000 LB TRAILER BEHIND THE TRUCK.I FEEL GM SHOULD COVER THE COSTS OF DAMAGE AND UPDATE THE LATEST NOTIFICATION LETTER TO INCLUDE LETTING THE PEOPLE WHO TOW KNOW THEY AREN'T GOING TO STOP IN TIME. ALSO GM PULLED THE DATA FROM MY TRUCK, THE AIRBAGS DID NOT DEPLOY, AND DIDN'T INSPECT THE VACUUM PUMP OR THE HOOD, BUMPER, GRILL OR FENDERS ALL WERE THROWN AWAY. THE INVESTIGATOR THAT PULLED THE DATA SAID IT WAS INCOMPLETE YET GM SAYS IT'S NOT THEIR PROBLEM THERE WERE NO CODES PRESENT AT THE TIME OF THE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM *TR
Additional Notes:
I WAS TOWING MY TRAVEL TRAILER AND THE BRAKES FAILED,I TOTALED THE CAMPER IN FRONT OF ME.THE NOTIFICATION LETTER FROM GM SAID EVEN IN THE HARD PEDAL SITUATION THE BRAKES ARE STILL IN SAFETY SPECS, NOT WITH A 7,000 LB TRAILER BEHIND THE TRUCK.I FEEL GM SHOULD COVER THE COSTS OF DAMAGE AND UPDATE THE LATEST NOTIFICATION LETTER TO INCLUDE LETTING THE PEOPLE WHO TOW KNOW THEY AREN'T GOING TO STOP IN TIME. ALSO GM PULLED THE DATA FROM MY TRUCK, THE AIRBAGS DID NOT DEPLOY, AND DIDN'T INSPECT THE VACUUM PUMP OR THE HOOD, BUMPER, GRILL OR FENDERS ALL WERE THROWN AWAY. THE INVESTIGATOR THAT PULLED THE DATA SAID IT WAS INCOMPLETE YET GM SAYS IT'S NOT THEIR PROBLEM THERE WERE NO CODES PRESENT AT THE TIME OF THE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM *TR
Mfg Campaign: 11267717
Recall Date: Oct 10, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BRAKES DID NOT KICK IN WHEN I TRIED TO AVOID HITTING A CAR THAT SLAMMED THEIR BRAKES ON IN FRONT OF ME. THIS CAUSED AN ACCIDENT, IN WHICH I HAD $8000 + DOLLARS IN FRONT END DAMAGE THAT MY INSURANCE CARRIER PROVIDED. I HAD TO PAY $1000 IN DEDUCTIBLES ALONG WTIH $500 IN RENTALS.
Corrective Action:
BRAKES DID NOT KICK IN WHEN I TRIED TO AVOID HITTING A CAR THAT SLAMMED THEIR BRAKES ON IN FRONT OF ME. THIS CAUSED AN ACCIDENT, IN WHICH I HAD $8000 + DOLLARS IN FRONT END DAMAGE THAT MY INSURANCE CARRIER PROVIDED. I HAD TO PAY $1000 IN DEDUCTIBLES ALONG WTIH $500 IN RENTALS.
Additional Notes:
BRAKES DID NOT KICK IN WHEN I TRIED TO AVOID HITTING A CAR THAT SLAMMED THEIR BRAKES ON IN FRONT OF ME. THIS CAUSED AN ACCIDENT, IN WHICH I HAD $8000 + DOLLARS IN FRONT END DAMAGE THAT MY INSURANCE CARRIER PROVIDED. I HAD TO PAY $1000 IN DEDUCTIBLES ALONG WTIH $500 IN RENTALS.
Mfg Campaign: 11255687
Recall Date: Sep 16, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS PARKING MY TRAVEL TRAILER ON A CAMP SITE AND READJUSTING. I PULLED AHEAD DOWN A SLIGHT INCLINE AND THE BRAKE PEDAL WENT TO THE FLOOR IN THE TRUCK. I PUSHED THE PEDAL AS HARD AS I COULD AND STOPPED JUST BEFORE HITTING ANOTHER CAMPER. PUT THE TRUCK IN PARK AND TRIED THE BRAKES AGAIN AND THE PEDAL PRESSURE WAS BACK. I WAS THEN ABLE TO FINISH ADJUSTING AND IT DID NOT HAVE THE BRAKE ISSUE AGAIN. IT WAS VERY SCARY WITH KIDS AROUND ETC.
Corrective Action:
I WAS PARKING MY TRAVEL TRAILER ON A CAMP SITE AND READJUSTING. I PULLED AHEAD DOWN A SLIGHT INCLINE AND THE BRAKE PEDAL WENT TO THE FLOOR IN THE TRUCK. I PUSHED THE PEDAL AS HARD AS I COULD AND STOPPED JUST BEFORE HITTING ANOTHER CAMPER. PUT THE TRUCK IN PARK AND TRIED THE BRAKES AGAIN AND THE PEDAL PRESSURE WAS BACK. I WAS THEN ABLE TO FINISH ADJUSTING AND IT DID NOT HAVE THE BRAKE ISSUE AGAIN. IT WAS VERY SCARY WITH KIDS AROUND ETC.
Additional Notes:
I WAS PARKING MY TRAVEL TRAILER ON A CAMP SITE AND READJUSTING. I PULLED AHEAD DOWN A SLIGHT INCLINE AND THE BRAKE PEDAL WENT TO THE FLOOR IN THE TRUCK. I PUSHED THE PEDAL AS HARD AS I COULD AND STOPPED JUST BEFORE HITTING ANOTHER CAMPER. PUT THE TRUCK IN PARK AND TRIED THE BRAKES AGAIN AND THE PEDAL PRESSURE WAS BACK. I WAS THEN ABLE TO FINISH ADJUSTING AND IT DID NOT HAVE THE BRAKE ISSUE AGAIN. IT WAS VERY SCARY WITH KIDS AROUND ETC.
Mfg Campaign: 11254843
Recall Date: Sep 11, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.
Corrective Action:
FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.
Additional Notes:
FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.
Mfg Campaign: 11254187
Recall Date: Sep 9, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.
Corrective Action:
FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.
Additional Notes:
FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.
Mfg Campaign: 11254187
Recall Date: Sep 9, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.
Corrective Action:
FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.
Additional Notes:
FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.
Mfg Campaign: 11254187
Recall Date: Sep 9, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BACKING UP MY TRUCK, AT SLOW SPEED DOWN A BOAT RAMP, MY BRAKE PEDAL AUTHORITY WENT TO ZERO. I HAD NO BRAKES DURING BACKING MY BOAT IN GULF OF MEXICO. I HAD TO STAND ON PEDAL WITH ALL OF MY WEIGHT JUST TO SLOW IT LONG ENOUGH SO I COULD PUT ON PARKING BRAKE. I CALLED DEALER TO INQUIRE IF THIS WAS A PROBLEM, AND THEY SAID I HAD TO WAIT TWO WEEKS TO EVEN GET IT IN THERE TO LOOK AT IT. UNACCEPTABLE. LOSS OF BRAKING CAN KILL OCCUPANTS IN THESE VEHICLES. IN MY CASE, I WOULD HAVE BEEN UNDER WATER AND POSSIBLY DROWNED.
Corrective Action:
BACKING UP MY TRUCK, AT SLOW SPEED DOWN A BOAT RAMP, MY BRAKE PEDAL AUTHORITY WENT TO ZERO. I HAD NO BRAKES DURING BACKING MY BOAT IN GULF OF MEXICO. I HAD TO STAND ON PEDAL WITH ALL OF MY WEIGHT JUST TO SLOW IT LONG ENOUGH SO I COULD PUT ON PARKING BRAKE. I CALLED DEALER TO INQUIRE IF THIS WAS A PROBLEM, AND THEY SAID I HAD TO WAIT TWO WEEKS TO EVEN GET IT IN THERE TO LOOK AT IT. UNACCEPTABLE. LOSS OF BRAKING CAN KILL OCCUPANTS IN THESE VEHICLES. IN MY CASE, I WOULD HAVE BEEN UNDER WATER AND POSSIBLY DROWNED.
Additional Notes:
BACKING UP MY TRUCK, AT SLOW SPEED DOWN A BOAT RAMP, MY BRAKE PEDAL AUTHORITY WENT TO ZERO. I HAD NO BRAKES DURING BACKING MY BOAT IN GULF OF MEXICO. I HAD TO STAND ON PEDAL WITH ALL OF MY WEIGHT JUST TO SLOW IT LONG ENOUGH SO I COULD PUT ON PARKING BRAKE. I CALLED DEALER TO INQUIRE IF THIS WAS A PROBLEM, AND THEY SAID I HAD TO WAIT TWO WEEKS TO EVEN GET IT IN THERE TO LOOK AT IT. UNACCEPTABLE. LOSS OF BRAKING CAN KILL OCCUPANTS IN THESE VEHICLES. IN MY CASE, I WOULD HAVE BEEN UNDER WATER AND POSSIBLY DROWNED.
Mfg Campaign: 11233769
Recall Date: Jul 22, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
NO BRAKES AT LOW SPEED AND A HARD PEDAL. POSSIBLY VACUUM PUMP FAILURE.
Corrective Action:
NO BRAKES AT LOW SPEED AND A HARD PEDAL. POSSIBLY VACUUM PUMP FAILURE.
Additional Notes:
NO BRAKES AT LOW SPEED AND A HARD PEDAL. POSSIBLY VACUUM PUMP FAILURE.
Mfg Campaign: 11232154
Recall Date: Jul 15, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG DEPLOYED AND DRIVER BURNED HAND COUGH DEVELOPED FROM INHALATION OF AIRBAG POWDER POSSIBLE DEVELOPMENT OF ASTHMA AND MEDICAL TREATMENT OF COUGH ONGOING TRAVELING I35 N JUST 3 MILES NORTH OF STACY MN. HIT DEER
Corrective Action:
AIR BAG DEPLOYED AND DRIVER BURNED HAND COUGH DEVELOPED FROM INHALATION OF AIRBAG POWDER POSSIBLE DEVELOPMENT OF ASTHMA AND MEDICAL TREATMENT OF COUGH ONGOING TRAVELING I35 N JUST 3 MILES NORTH OF STACY MN. HIT DEER
Additional Notes:
AIR BAG DEPLOYED AND DRIVER BURNED HAND COUGH DEVELOPED FROM INHALATION OF AIRBAG POWDER POSSIBLE DEVELOPMENT OF ASTHMA AND MEDICAL TREATMENT OF COUGH ONGOING TRAVELING I35 N JUST 3 MILES NORTH OF STACY MN. HIT DEER
Mfg Campaign: 11231121
Recall Date: Jul 11, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY WIFE TOOK THE SERVICE RECALL LETTER FROM THE MANUFACTURER AND THE DEALERSHIP (SANTA FE CHEVROLET/CADILLAC IN SANTA FE, NEW MEXICO) INFORMED MY WIFE THAT SINCE MY VEHICLE HAS 70,00 MILES THEY WOULD NOT SERVICE THE RECALL FOR FREE AND INSTEAD WOULD CHARGE US $960 DOLLARS. SUBSEQUENTLY WE HAVE NOT BEEN ABLE TO USE THE VEHICLE IN OVER SIX WEEKS. THIS IS SIMPLY UNTENABLE. PLEASE HELP US AS IT IS UNSAFE TO OPERATE THIS VEHICLE. THE SERVICE ADVISOR THAT MY WIFE SPOKE WITH WHEN TAKING THE VEHICLE IN IS [XXX] ON MAY 24, 2019. I HAVE REPEATEDLY TRIED TO GET THE GENERAL MANAGER TO HELP ME REMEDY THIS SITUATION. HIS NAME IS [XXX]. THIS IS THE CLOSEST DEALERSHIP AND THE SAME WHICH WE PURCHASED THIS VEHICLE IN 2017. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
MY WIFE TOOK THE SERVICE RECALL LETTER FROM THE MANUFACTURER AND THE DEALERSHIP (SANTA FE CHEVROLET/CADILLAC IN SANTA FE, NEW MEXICO) INFORMED MY WIFE THAT SINCE MY VEHICLE HAS 70,00 MILES THEY WOULD NOT SERVICE THE RECALL FOR FREE AND INSTEAD WOULD CHARGE US $960 DOLLARS. SUBSEQUENTLY WE HAVE NOT BEEN ABLE TO USE THE VEHICLE IN OVER SIX WEEKS. THIS IS SIMPLY UNTENABLE. PLEASE HELP US AS IT IS UNSAFE TO OPERATE THIS VEHICLE. THE SERVICE ADVISOR THAT MY WIFE SPOKE WITH WHEN TAKING THE VEHICLE IN IS [XXX] ON MAY 24, 2019. I HAVE REPEATEDLY TRIED TO GET THE GENERAL MANAGER TO HELP ME REMEDY THIS SITUATION. HIS NAME IS [XXX]. THIS IS THE CLOSEST DEALERSHIP AND THE SAME WHICH WE PURCHASED THIS VEHICLE IN 2017. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
MY WIFE TOOK THE SERVICE RECALL LETTER FROM THE MANUFACTURER AND THE DEALERSHIP (SANTA FE CHEVROLET/CADILLAC IN SANTA FE, NEW MEXICO) INFORMED MY WIFE THAT SINCE MY VEHICLE HAS 70,00 MILES THEY WOULD NOT SERVICE THE RECALL FOR FREE AND INSTEAD WOULD CHARGE US $960 DOLLARS. SUBSEQUENTLY WE HAVE NOT BEEN ABLE TO USE THE VEHICLE IN OVER SIX WEEKS. THIS IS SIMPLY UNTENABLE. PLEASE HELP US AS IT IS UNSAFE TO OPERATE THIS VEHICLE. THE SERVICE ADVISOR THAT MY WIFE SPOKE WITH WHEN TAKING THE VEHICLE IN IS [XXX] ON MAY 24, 2019. I HAVE REPEATEDLY TRIED TO GET THE GENERAL MANAGER TO HELP ME REMEDY THIS SITUATION. HIS NAME IS [XXX]. THIS IS THE CLOSEST DEALERSHIP AND THE SAME WHICH WE PURCHASED THIS VEHICLE IN 2017. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11230787
Recall Date: Jul 10, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL , I WAS IN MOTION ON A CITY STREET AND HIT A DEER WHEN MY AIR BAG SENSOR WENT OFF IN MY DASH AND CAUTION LIGHTS AND SOME LIGHT WOULD NOT SHUT OFF BUT AIR BAGS DID NOT DEPLOY
Corrective Action:
TAKATA RECALL , I WAS IN MOTION ON A CITY STREET AND HIT A DEER WHEN MY AIR BAG SENSOR WENT OFF IN MY DASH AND CAUTION LIGHTS AND SOME LIGHT WOULD NOT SHUT OFF BUT AIR BAGS DID NOT DEPLOY
Additional Notes:
TAKATA RECALL , I WAS IN MOTION ON A CITY STREET AND HIT A DEER WHEN MY AIR BAG SENSOR WENT OFF IN MY DASH AND CAUTION LIGHTS AND SOME LIGHT WOULD NOT SHUT OFF BUT AIR BAGS DID NOT DEPLOY
Mfg Campaign: 11230421
Recall Date: Jul 9, 2019
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