Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
TAKATA RECALL , I WAS IN MOTION ON A CITY STREET AND HIT A DEER WHEN MY AIR BAG SENSOR WENT OFF IN MY DASH AND CAUTION LIGHTS AND SOME LIGHT WOULD NOT SHUT OFF BUT AIR BAGS DID NOT DEPLOY
Corrective Action:
TAKATA RECALL , I WAS IN MOTION ON A CITY STREET AND HIT A DEER WHEN MY AIR BAG SENSOR WENT OFF IN MY DASH AND CAUTION LIGHTS AND SOME LIGHT WOULD NOT SHUT OFF BUT AIR BAGS DID NOT DEPLOY
Additional Notes:
TAKATA RECALL , I WAS IN MOTION ON A CITY STREET AND HIT A DEER WHEN MY AIR BAG SENSOR WENT OFF IN MY DASH AND CAUTION LIGHTS AND SOME LIGHT WOULD NOT SHUT OFF BUT AIR BAGS DID NOT DEPLOY
Mfg Campaign: 11230421
Recall Date: Jul 9, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY FAMILY WAS STUCK IN TRAFFIC IN CHARLOTTE AT RUSH HOUR 8-18-18 WE HAD PUSH THE TRUCK ACROSS 4 LANES IT DIED IT STARTED 20 MINUITES LATER AND DONE IT AGAIN DOWN THE ROAD WE PUSHED AGAIN WAITED IT STARTED I DROVE IT HOME 2.5 HOURS WITH NO PROBLEM TOOK IT TO DEALER SHIP THEY SAID COMPUTER SHOWED NOTHING TODAY 7-19-19 IT DONE IT AGAIN AFTER SETTING IN TRAFFIC WE PUSHED OUT OF THE ROAD IT STARTED 20 MINUTES LATER SO THIS TIME I HAD IT TOWED I HAVE TO SMALL KIDS THIS IS NOT SAFE SO ITS AT THE DEALER NOW IT HAS 8000 MILES ON IT
Corrective Action:
MY FAMILY WAS STUCK IN TRAFFIC IN CHARLOTTE AT RUSH HOUR 8-18-18 WE HAD PUSH THE TRUCK ACROSS 4 LANES IT DIED IT STARTED 20 MINUITES LATER AND DONE IT AGAIN DOWN THE ROAD WE PUSHED AGAIN WAITED IT STARTED I DROVE IT HOME 2.5 HOURS WITH NO PROBLEM TOOK IT TO DEALER SHIP THEY SAID COMPUTER SHOWED NOTHING TODAY 7-19-19 IT DONE IT AGAIN AFTER SETTING IN TRAFFIC WE PUSHED OUT OF THE ROAD IT STARTED 20 MINUTES LATER SO THIS TIME I HAD IT TOWED I HAVE TO SMALL KIDS THIS IS NOT SAFE SO ITS AT THE DEALER NOW IT HAS 8000 MILES ON IT
Additional Notes:
MY FAMILY WAS STUCK IN TRAFFIC IN CHARLOTTE AT RUSH HOUR 8-18-18 WE HAD PUSH THE TRUCK ACROSS 4 LANES IT DIED IT STARTED 20 MINUITES LATER AND DONE IT AGAIN DOWN THE ROAD WE PUSHED AGAIN WAITED IT STARTED I DROVE IT HOME 2.5 HOURS WITH NO PROBLEM TOOK IT TO DEALER SHIP THEY SAID COMPUTER SHOWED NOTHING TODAY 7-19-19 IT DONE IT AGAIN AFTER SETTING IN TRAFFIC WE PUSHED OUT OF THE ROAD IT STARTED 20 MINUTES LATER SO THIS TIME I HAD IT TOWED I HAVE TO SMALL KIDS THIS IS NOT SAFE SO ITS AT THE DEALER NOW IT HAS 8000 MILES ON IT
Mfg Campaign: 11229922
Recall Date: Jul 7, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN TRAVELING AT LOW SPEEDS THE BRAKING SYSTEM FAILS. THE BRAKE PEDAL IS NOT RESPONSIVE. YOU MUST APPLY MAXIMUM FORCE TO TRY AND STOP THE VEHICLE. I WAS PARALLEL PARKING AND HIT A MAILBOX CAUSING DAMAGE TO MY REAR RIGHT FENDER BECAUSE THE TRUCK DID NOT STOP PROPERLY. I HAD THE TRUCK CHECKED AND THEY OLD ME IT WAS A FAULTY VACCUM PUMP. THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS MODEL TRUCK.
Corrective Action:
WHEN TRAVELING AT LOW SPEEDS THE BRAKING SYSTEM FAILS. THE BRAKE PEDAL IS NOT RESPONSIVE. YOU MUST APPLY MAXIMUM FORCE TO TRY AND STOP THE VEHICLE. I WAS PARALLEL PARKING AND HIT A MAILBOX CAUSING DAMAGE TO MY REAR RIGHT FENDER BECAUSE THE TRUCK DID NOT STOP PROPERLY. I HAD THE TRUCK CHECKED AND THEY OLD ME IT WAS A FAULTY VACCUM PUMP. THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS MODEL TRUCK.
Additional Notes:
WHEN TRAVELING AT LOW SPEEDS THE BRAKING SYSTEM FAILS. THE BRAKE PEDAL IS NOT RESPONSIVE. YOU MUST APPLY MAXIMUM FORCE TO TRY AND STOP THE VEHICLE. I WAS PARALLEL PARKING AND HIT A MAILBOX CAUSING DAMAGE TO MY REAR RIGHT FENDER BECAUSE THE TRUCK DID NOT STOP PROPERLY. I HAD THE TRUCK CHECKED AND THEY OLD ME IT WAS A FAULTY VACCUM PUMP. THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS MODEL TRUCK.
Mfg Campaign: 11229192
Recall Date: Jul 3, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION SHIFTS HARD IN LOW GEARS (UPSHIFTING AND DOWNSHIFTING), LUNGING FORWARD AND A HARD KNOCK IN THE TRANSMISSION. CHEVROLET CANNOT FIX IT!
Corrective Action:
THE TRANSMISSION SHIFTS HARD IN LOW GEARS (UPSHIFTING AND DOWNSHIFTING), LUNGING FORWARD AND A HARD KNOCK IN THE TRANSMISSION. CHEVROLET CANNOT FIX IT!
Additional Notes:
THE TRANSMISSION SHIFTS HARD IN LOW GEARS (UPSHIFTING AND DOWNSHIFTING), LUNGING FORWARD AND A HARD KNOCK IN THE TRANSMISSION. CHEVROLET CANNOT FIX IT!
Mfg Campaign: 11223184
Recall Date: Jun 28, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
8 SPEED TRANSMISSION HARSH JERKS BETWEEN 1ST AND 2 GEARS AND 2ND AND 1ST GEARS TYPICALLY OCCURRING ON SLIGHT DOWNHILL GRADE HARSH JERK AND KNOCK/HAMMER NOISE COMMON TO OCCUR AFTER VEHICLE HAS BEEN SITTING AND IN STOP AND GO TRAFFIC SUCH AS SCHOOL DROP OFF WITH CHILDREN AROUND AND RUSH HOUR TRAFFIC
Corrective Action:
8 SPEED TRANSMISSION HARSH JERKS BETWEEN 1ST AND 2 GEARS AND 2ND AND 1ST GEARS TYPICALLY OCCURRING ON SLIGHT DOWNHILL GRADE HARSH JERK AND KNOCK/HAMMER NOISE COMMON TO OCCUR AFTER VEHICLE HAS BEEN SITTING AND IN STOP AND GO TRAFFIC SUCH AS SCHOOL DROP OFF WITH CHILDREN AROUND AND RUSH HOUR TRAFFIC
Additional Notes:
8 SPEED TRANSMISSION HARSH JERKS BETWEEN 1ST AND 2 GEARS AND 2ND AND 1ST GEARS TYPICALLY OCCURRING ON SLIGHT DOWNHILL GRADE HARSH JERK AND KNOCK/HAMMER NOISE COMMON TO OCCUR AFTER VEHICLE HAS BEEN SITTING AND IN STOP AND GO TRAFFIC SUCH AS SCHOOL DROP OFF WITH CHILDREN AROUND AND RUSH HOUR TRAFFIC
Mfg Campaign: 11222947
Recall Date: Jun 27, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
SHORTLY AFTER PURCHASING MY TRUCK, I BEGAN EXPERIENCING HARD SHIFTS, GEAR SEARCHING, CLUNKING AND HANGING BETWEEN GEARS. OCCASIONALLY THE SHIFT WOULD BE SO HARD IT WOULD FEEL AS THOUGH THE TRUCK WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE OR OBJECT. MULTIPLE TRIPS TO THE DEALER HAS RESULTED IN NUMEROUS ATTEMPTED FIXES WITH NO RELIEF OF THE PROBLEM. CURRENTLY THE TRUCK IS BACK AT THE DEALERSHIP HAVING THE ENTIRE TRANSMISSION REPLACED. THIS IS CAUSING A DEPRECIATION OF THE VALUE OF THE TRUCK AS WELL AS AN UNSAFE CONDITION WHILE DRIVING.
Corrective Action:
SHORTLY AFTER PURCHASING MY TRUCK, I BEGAN EXPERIENCING HARD SHIFTS, GEAR SEARCHING, CLUNKING AND HANGING BETWEEN GEARS. OCCASIONALLY THE SHIFT WOULD BE SO HARD IT WOULD FEEL AS THOUGH THE TRUCK WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE OR OBJECT. MULTIPLE TRIPS TO THE DEALER HAS RESULTED IN NUMEROUS ATTEMPTED FIXES WITH NO RELIEF OF THE PROBLEM. CURRENTLY THE TRUCK IS BACK AT THE DEALERSHIP HAVING THE ENTIRE TRANSMISSION REPLACED. THIS IS CAUSING A DEPRECIATION OF THE VALUE OF THE TRUCK AS WELL AS AN UNSAFE CONDITION WHILE DRIVING.
Additional Notes:
SHORTLY AFTER PURCHASING MY TRUCK, I BEGAN EXPERIENCING HARD SHIFTS, GEAR SEARCHING, CLUNKING AND HANGING BETWEEN GEARS. OCCASIONALLY THE SHIFT WOULD BE SO HARD IT WOULD FEEL AS THOUGH THE TRUCK WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE OR OBJECT. MULTIPLE TRIPS TO THE DEALER HAS RESULTED IN NUMEROUS ATTEMPTED FIXES WITH NO RELIEF OF THE PROBLEM. CURRENTLY THE TRUCK IS BACK AT THE DEALERSHIP HAVING THE ENTIRE TRANSMISSION REPLACED. THIS IS CAUSING A DEPRECIATION OF THE VALUE OF THE TRUCK AS WELL AS AN UNSAFE CONDITION WHILE DRIVING.
Mfg Campaign: 11221832
Recall Date: Jun 22, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK TRANSMISSION WAS GOOD UNTIL ABOUT 2,000 MILES. TRUCK HAS DELAYS WHEN PUTTING IN GEAR AFTER IT SITS OVERNIGHT. TRUCK HAS HARSH LOW SPEED DOWNSHIFTS. PROBLEMS ARE REAL BAD WHEN VEHICLE IS COLD. WHEN YOU COME TO A COMPLETE STOP AND LET OFF THE BRAKE THE TRUCK WILL SOMETIMES LUNGE FORWARD. TOOK TRUCK BACK TO THE DEALER WHERE I BOUGHT IT AND THEY SAID NOTHING WAS WRONG SO I MADE AN APPOINTMENT FOR A WEEK LATER WITH ANOTHER DEALERSHIP. THEY DID A "TIMING" TEST AND FELT THE DELAY AND DID 16NA364 UPDATE. IT SEEMED TO HELP FOR A COUPLE OF DAYS AND PROBLEM RETURNED. BOTH DEALERSHIPS ARE AWARE OF THE PROBLEM BUT GM IS NOT PROVIDING A FIX. I NOW WARM THE TRUCK UP A FEW MINUTES BEFORE DRIVING TO HELP WITH DELAYED GEAR ENGAGEMENT. HARSH DOWNSHIFTS CONTINUE WITH THE LUNGING AND SLOW RESPONSE AT TIMES WHEN APPLYING GAS PETAL. YOU HAVE TO BE VERY CAREFUL WHEN DRIVING THIS TRUCK BECAUSE OF THE TRANSMISSION PROBLEMS. THERE ARE MANY COMPLAINTS FOR THIS NOT TO BE A MAJOR PROBLEM. THIS VEHICLE STICKER PRICE WAS $64,000 DOLLARS. I WISH I HAD MY OLD TRUCK BACK BECAUSE IT WAS RELIABLE AND NOT POTENTIALLY DANGEROUS TO DRIVE. GENERAL MOTORS NEED FIX THIS PROBLEM OR AT LEAST GIVE AN FREE EXTENDED WARRANTY. THE DEALERS WILL FIX THE TRANSMISSION IF GM WILL TELL THEM HOW.
Corrective Action:
TRUCK TRANSMISSION WAS GOOD UNTIL ABOUT 2,000 MILES. TRUCK HAS DELAYS WHEN PUTTING IN GEAR AFTER IT SITS OVERNIGHT. TRUCK HAS HARSH LOW SPEED DOWNSHIFTS. PROBLEMS ARE REAL BAD WHEN VEHICLE IS COLD. WHEN YOU COME TO A COMPLETE STOP AND LET OFF THE BRAKE THE TRUCK WILL SOMETIMES LUNGE FORWARD. TOOK TRUCK BACK TO THE DEALER WHERE I BOUGHT IT AND THEY SAID NOTHING WAS WRONG SO I MADE AN APPOINTMENT FOR A WEEK LATER WITH ANOTHER DEALERSHIP. THEY DID A "TIMING" TEST AND FELT THE DELAY AND DID 16NA364 UPDATE. IT SEEMED TO HELP FOR A COUPLE OF DAYS AND PROBLEM RETURNED. BOTH DEALERSHIPS ARE AWARE OF THE PROBLEM BUT GM IS NOT PROVIDING A FIX. I NOW WARM THE TRUCK UP A FEW MINUTES BEFORE DRIVING TO HELP WITH DELAYED GEAR ENGAGEMENT. HARSH DOWNSHIFTS CONTINUE WITH THE LUNGING AND SLOW RESPONSE AT TIMES WHEN APPLYING GAS PETAL. YOU HAVE TO BE VERY CAREFUL WHEN DRIVING THIS TRUCK BECAUSE OF THE TRANSMISSION PROBLEMS. THERE ARE MANY COMPLAINTS FOR THIS NOT TO BE A MAJOR PROBLEM. THIS VEHICLE STICKER PRICE WAS $64,000 DOLLARS. I WISH I HAD MY OLD TRUCK BACK BECAUSE IT WAS RELIABLE AND NOT POTENTIALLY DANGEROUS TO DRIVE. GENERAL MOTORS NEED FIX THIS PROBLEM OR AT LEAST GIVE AN FREE EXTENDED WARRANTY. THE DEALERS WILL FIX THE TRANSMISSION IF GM WILL TELL THEM HOW.
Additional Notes:
TRUCK TRANSMISSION WAS GOOD UNTIL ABOUT 2,000 MILES. TRUCK HAS DELAYS WHEN PUTTING IN GEAR AFTER IT SITS OVERNIGHT. TRUCK HAS HARSH LOW SPEED DOWNSHIFTS. PROBLEMS ARE REAL BAD WHEN VEHICLE IS COLD. WHEN YOU COME TO A COMPLETE STOP AND LET OFF THE BRAKE THE TRUCK WILL SOMETIMES LUNGE FORWARD. TOOK TRUCK BACK TO THE DEALER WHERE I BOUGHT IT AND THEY SAID NOTHING WAS WRONG SO I MADE AN APPOINTMENT FOR A WEEK LATER WITH ANOTHER DEALERSHIP. THEY DID A "TIMING" TEST AND FELT THE DELAY AND DID 16NA364 UPDATE. IT SEEMED TO HELP FOR A COUPLE OF DAYS AND PROBLEM RETURNED. BOTH DEALERSHIPS ARE AWARE OF THE PROBLEM BUT GM IS NOT PROVIDING A FIX. I NOW WARM THE TRUCK UP A FEW MINUTES BEFORE DRIVING TO HELP WITH DELAYED GEAR ENGAGEMENT. HARSH DOWNSHIFTS CONTINUE WITH THE LUNGING AND SLOW RESPONSE AT TIMES WHEN APPLYING GAS PETAL. YOU HAVE TO BE VERY CAREFUL WHEN DRIVING THIS TRUCK BECAUSE OF THE TRANSMISSION PROBLEMS. THERE ARE MANY COMPLAINTS FOR THIS NOT TO BE A MAJOR PROBLEM. THIS VEHICLE STICKER PRICE WAS $64,000 DOLLARS. I WISH I HAD MY OLD TRUCK BACK BECAUSE IT WAS RELIABLE AND NOT POTENTIALLY DANGEROUS TO DRIVE. GENERAL MOTORS NEED FIX THIS PROBLEM OR AT LEAST GIVE AN FREE EXTENDED WARRANTY. THE DEALERS WILL FIX THE TRANSMISSION IF GM WILL TELL THEM HOW.
Mfg Campaign: 11221129
Recall Date: Jun 19, 2019
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
THE REAR SEAT IN THE CREW CAB VERSION SEATS 3 ACROSS BUT HAS ONE 2 HEAD RESTS. THE 2 HEAD RESTS THAT ARE THERE, ARE ENTIRELY TOO SHORT TO PROVIDE ANY PROTECTION. SINCE THIS IS A CREW CAB WITH SEATING FOR 3 IN THE REAR, THERE SHOULD BE PROPER HEAD PROTECTION FOR EACH PASSENGER. THE TOP OF THE REAR HEAD REST IS ONLY 28" FROM THE SEAT BOTTOM. WAY TOO SHORT FOR MOST PASSENGERS.
Corrective Action:
THE REAR SEAT IN THE CREW CAB VERSION SEATS 3 ACROSS BUT HAS ONE 2 HEAD RESTS. THE 2 HEAD RESTS THAT ARE THERE, ARE ENTIRELY TOO SHORT TO PROVIDE ANY PROTECTION. SINCE THIS IS A CREW CAB WITH SEATING FOR 3 IN THE REAR, THERE SHOULD BE PROPER HEAD PROTECTION FOR EACH PASSENGER. THE TOP OF THE REAR HEAD REST IS ONLY 28" FROM THE SEAT BOTTOM. WAY TOO SHORT FOR MOST PASSENGERS.
Additional Notes:
THE REAR SEAT IN THE CREW CAB VERSION SEATS 3 ACROSS BUT HAS ONE 2 HEAD RESTS. THE 2 HEAD RESTS THAT ARE THERE, ARE ENTIRELY TOO SHORT TO PROVIDE ANY PROTECTION. SINCE THIS IS A CREW CAB WITH SEATING FOR 3 IN THE REAR, THERE SHOULD BE PROPER HEAD PROTECTION FOR EACH PASSENGER. THE TOP OF THE REAR HEAD REST IS ONLY 28" FROM THE SEAT BOTTOM. WAY TOO SHORT FOR MOST PASSENGERS.
Mfg Campaign: 11218946
Recall Date: Jun 10, 2019
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
THE BACK MIDDLE PASSENGER SEAT BELT PLASTIC DOES STAY IN THE UPPER SHOULDER AREA CAUSING THE SEAT BELT TO GO TO THE SIDE AND UNABLE TO ADJUST. OTHER AC HAS A LEAK I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR A TRUCK OF THE AGE OF 2 YEARS I SEE OTHER GOT REPAIR BUT MINE IS NOT ON A LIST OF REPAIRS I CAN NOT AFFORD THIS EXPENSIVE.
Corrective Action:
THE BACK MIDDLE PASSENGER SEAT BELT PLASTIC DOES STAY IN THE UPPER SHOULDER AREA CAUSING THE SEAT BELT TO GO TO THE SIDE AND UNABLE TO ADJUST. OTHER AC HAS A LEAK I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR A TRUCK OF THE AGE OF 2 YEARS I SEE OTHER GOT REPAIR BUT MINE IS NOT ON A LIST OF REPAIRS I CAN NOT AFFORD THIS EXPENSIVE.
Additional Notes:
THE BACK MIDDLE PASSENGER SEAT BELT PLASTIC DOES STAY IN THE UPPER SHOULDER AREA CAUSING THE SEAT BELT TO GO TO THE SIDE AND UNABLE TO ADJUST. OTHER AC HAS A LEAK I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR A TRUCK OF THE AGE OF 2 YEARS I SEE OTHER GOT REPAIR BUT MINE IS NOT ON A LIST OF REPAIRS I CAN NOT AFFORD THIS EXPENSIVE.
Mfg Campaign: 11217224
Recall Date: Jun 1, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACK MIDDLE PASSENGER SEAT BELT PLASTIC DOES STAY IN THE UPPER SHOULDER AREA CAUSING THE SEAT BELT TO GO TO THE SIDE AND UNABLE TO ADJUST. OTHER AC HAS A LEAK I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR A TRUCK OF THE AGE OF 2 YEARS I SEE OTHER GOT REPAIR BUT MINE IS NOT ON A LIST OF REPAIRS I CAN NOT AFFORD THIS EXPENSIVE.
Corrective Action:
THE BACK MIDDLE PASSENGER SEAT BELT PLASTIC DOES STAY IN THE UPPER SHOULDER AREA CAUSING THE SEAT BELT TO GO TO THE SIDE AND UNABLE TO ADJUST. OTHER AC HAS A LEAK I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR A TRUCK OF THE AGE OF 2 YEARS I SEE OTHER GOT REPAIR BUT MINE IS NOT ON A LIST OF REPAIRS I CAN NOT AFFORD THIS EXPENSIVE.
Additional Notes:
THE BACK MIDDLE PASSENGER SEAT BELT PLASTIC DOES STAY IN THE UPPER SHOULDER AREA CAUSING THE SEAT BELT TO GO TO THE SIDE AND UNABLE TO ADJUST. OTHER AC HAS A LEAK I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR A TRUCK OF THE AGE OF 2 YEARS I SEE OTHER GOT REPAIR BUT MINE IS NOT ON A LIST OF REPAIRS I CAN NOT AFFORD THIS EXPENSIVE.
Mfg Campaign: 11217224
Recall Date: Jun 1, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I HAD A DEER RUN INTO THE SIDE OF MY 2017 SILVERADO AND AIRBAG DEPLOYED AFTER AUTOBODY REPLACED AND FIX TRUCK THE TRUCK THE AIRBAGS DEPLOYED AGAIN WHILE TRUCK WAS BEING PROGRAMMED GM CLAIMS THERE INVESTIGATION COMES BACK THERE NOT AT FAULT BUT REFUSES TO RELEASE ANY DOCUMENTATION TO US MAKING US THINK THERE IS MUCH MORE THERE INVESTIGATION IS HIDING AND THEY DONT WANT TO BECOME LIABLE
Corrective Action:
I HAD A DEER RUN INTO THE SIDE OF MY 2017 SILVERADO AND AIRBAG DEPLOYED AFTER AUTOBODY REPLACED AND FIX TRUCK THE TRUCK THE AIRBAGS DEPLOYED AGAIN WHILE TRUCK WAS BEING PROGRAMMED GM CLAIMS THERE INVESTIGATION COMES BACK THERE NOT AT FAULT BUT REFUSES TO RELEASE ANY DOCUMENTATION TO US MAKING US THINK THERE IS MUCH MORE THERE INVESTIGATION IS HIDING AND THEY DONT WANT TO BECOME LIABLE
Additional Notes:
I HAD A DEER RUN INTO THE SIDE OF MY 2017 SILVERADO AND AIRBAG DEPLOYED AFTER AUTOBODY REPLACED AND FIX TRUCK THE TRUCK THE AIRBAGS DEPLOYED AGAIN WHILE TRUCK WAS BEING PROGRAMMED GM CLAIMS THERE INVESTIGATION COMES BACK THERE NOT AT FAULT BUT REFUSES TO RELEASE ANY DOCUMENTATION TO US MAKING US THINK THERE IS MUCH MORE THERE INVESTIGATION IS HIDING AND THEY DONT WANT TO BECOME LIABLE
Mfg Campaign: 11210389
Recall Date: May 28, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAD A DEER RUN INTO THE SIDE OF MY 2017 SILVERADO AND AIRBAG DEPLOYED AFTER AUTOBODY REPLACED AND FIX TRUCK THE TRUCK THE AIRBAGS DEPLOYED AGAIN WHILE TRUCK WAS BEING PROGRAMMED GM CLAIMS THERE INVESTIGATION COMES BACK THERE NOT AT FAULT BUT REFUSES TO RELEASE ANY DOCUMENTATION TO US MAKING US THINK THERE IS MUCH MORE THERE INVESTIGATION IS HIDING AND THEY DONT WANT TO BECOME LIABLE
Corrective Action:
I HAD A DEER RUN INTO THE SIDE OF MY 2017 SILVERADO AND AIRBAG DEPLOYED AFTER AUTOBODY REPLACED AND FIX TRUCK THE TRUCK THE AIRBAGS DEPLOYED AGAIN WHILE TRUCK WAS BEING PROGRAMMED GM CLAIMS THERE INVESTIGATION COMES BACK THERE NOT AT FAULT BUT REFUSES TO RELEASE ANY DOCUMENTATION TO US MAKING US THINK THERE IS MUCH MORE THERE INVESTIGATION IS HIDING AND THEY DONT WANT TO BECOME LIABLE
Additional Notes:
I HAD A DEER RUN INTO THE SIDE OF MY 2017 SILVERADO AND AIRBAG DEPLOYED AFTER AUTOBODY REPLACED AND FIX TRUCK THE TRUCK THE AIRBAGS DEPLOYED AGAIN WHILE TRUCK WAS BEING PROGRAMMED GM CLAIMS THERE INVESTIGATION COMES BACK THERE NOT AT FAULT BUT REFUSES TO RELEASE ANY DOCUMENTATION TO US MAKING US THINK THERE IS MUCH MORE THERE INVESTIGATION IS HIDING AND THEY DONT WANT TO BECOME LIABLE
Mfg Campaign: 11210389
Recall Date: May 28, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TRAVELING APPROX 30MPH, ON A CITY STREET, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME, I DID NOT EVEN HAVE TIME TO HIT THE BRAKES. BOTH THE FRONT DRIVER AND PASSENGER AIRBAG DEPLOYED BUT THE DRIVER SEATBELT DID NOT LOCK UP. I CAME COMPLETELY OUT OF THE DRIVERS SEAT, MY CHEST HIT THE AIRBAG AND MY LOWER ABDOMEN AND UPPER THIGHS WERE BRUISED BADLY FROM HITTING THE STEERING WHEEL. I ALSO HAD NECK PAIN FOR 2 DAYS AFTERWARD. I HAD A PASSENGER IN THE FRONT SEAT AND THAT SEATBELT LOCKED, THE PASSENGER WAS NOT INJURED AND ONLY A LITTLE SORE IN THE NECK AND BACK THE NEXT DAY.
Corrective Action:
TRAVELING APPROX 30MPH, ON A CITY STREET, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME, I DID NOT EVEN HAVE TIME TO HIT THE BRAKES. BOTH THE FRONT DRIVER AND PASSENGER AIRBAG DEPLOYED BUT THE DRIVER SEATBELT DID NOT LOCK UP. I CAME COMPLETELY OUT OF THE DRIVERS SEAT, MY CHEST HIT THE AIRBAG AND MY LOWER ABDOMEN AND UPPER THIGHS WERE BRUISED BADLY FROM HITTING THE STEERING WHEEL. I ALSO HAD NECK PAIN FOR 2 DAYS AFTERWARD. I HAD A PASSENGER IN THE FRONT SEAT AND THAT SEATBELT LOCKED, THE PASSENGER WAS NOT INJURED AND ONLY A LITTLE SORE IN THE NECK AND BACK THE NEXT DAY.
Additional Notes:
TRAVELING APPROX 30MPH, ON A CITY STREET, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME, I DID NOT EVEN HAVE TIME TO HIT THE BRAKES. BOTH THE FRONT DRIVER AND PASSENGER AIRBAG DEPLOYED BUT THE DRIVER SEATBELT DID NOT LOCK UP. I CAME COMPLETELY OUT OF THE DRIVERS SEAT, MY CHEST HIT THE AIRBAG AND MY LOWER ABDOMEN AND UPPER THIGHS WERE BRUISED BADLY FROM HITTING THE STEERING WHEEL. I ALSO HAD NECK PAIN FOR 2 DAYS AFTERWARD. I HAD A PASSENGER IN THE FRONT SEAT AND THAT SEATBELT LOCKED, THE PASSENGER WAS NOT INJURED AND ONLY A LITTLE SORE IN THE NECK AND BACK THE NEXT DAY.
Mfg Campaign: 11210492
Recall Date: May 28, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TRAVELING APPROX 30MPH, ON A CITY STREET, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME, I DID NOT EVEN HAVE TIME TO HIT THE BRAKES. BOTH THE FRONT DRIVER AND PASSENGER AIRBAG DEPLOYED BUT THE DRIVER SEATBELT DID NOT LOCK UP. I CAME COMPLETELY OUT OF THE DRIVERS SEAT, MY CHEST HIT THE AIRBAG AND MY LOWER ABDOMEN AND UPPER THIGHS WERE BRUISED BADLY FROM HITTING THE STEERING WHEEL. I ALSO HAD NECK PAIN FOR 2 DAYS AFTERWARD. I HAD A PASSENGER IN THE FRONT SEAT AND THAT SEATBELT LOCKED, THE PASSENGER WAS NOT INJURED AND ONLY A LITTLE SORE IN THE NECK AND BACK THE NEXT DAY.
Corrective Action:
TRAVELING APPROX 30MPH, ON A CITY STREET, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME, I DID NOT EVEN HAVE TIME TO HIT THE BRAKES. BOTH THE FRONT DRIVER AND PASSENGER AIRBAG DEPLOYED BUT THE DRIVER SEATBELT DID NOT LOCK UP. I CAME COMPLETELY OUT OF THE DRIVERS SEAT, MY CHEST HIT THE AIRBAG AND MY LOWER ABDOMEN AND UPPER THIGHS WERE BRUISED BADLY FROM HITTING THE STEERING WHEEL. I ALSO HAD NECK PAIN FOR 2 DAYS AFTERWARD. I HAD A PASSENGER IN THE FRONT SEAT AND THAT SEATBELT LOCKED, THE PASSENGER WAS NOT INJURED AND ONLY A LITTLE SORE IN THE NECK AND BACK THE NEXT DAY.
Additional Notes:
TRAVELING APPROX 30MPH, ON A CITY STREET, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME, I DID NOT EVEN HAVE TIME TO HIT THE BRAKES. BOTH THE FRONT DRIVER AND PASSENGER AIRBAG DEPLOYED BUT THE DRIVER SEATBELT DID NOT LOCK UP. I CAME COMPLETELY OUT OF THE DRIVERS SEAT, MY CHEST HIT THE AIRBAG AND MY LOWER ABDOMEN AND UPPER THIGHS WERE BRUISED BADLY FROM HITTING THE STEERING WHEEL. I ALSO HAD NECK PAIN FOR 2 DAYS AFTERWARD. I HAD A PASSENGER IN THE FRONT SEAT AND THAT SEATBELT LOCKED, THE PASSENGER WAS NOT INJURED AND ONLY A LITTLE SORE IN THE NECK AND BACK THE NEXT DAY.
Mfg Campaign: 11210492
Recall Date: May 28, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRAVELING APPROX 30MPH, ON A CITY STREET, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME, I DID NOT EVEN HAVE TIME TO HIT THE BRAKES. BOTH THE FRONT DRIVER AND PASSENGER AIRBAG DEPLOYED BUT THE DRIVER SEATBELT DID NOT LOCK UP. I CAME COMPLETELY OUT OF THE DRIVERS SEAT, MY CHEST HIT THE AIRBAG AND MY LOWER ABDOMEN AND UPPER THIGHS WERE BRUISED BADLY FROM HITTING THE STEERING WHEEL. I ALSO HAD NECK PAIN FOR 2 DAYS AFTERWARD. I HAD A PASSENGER IN THE FRONT SEAT AND THAT SEATBELT LOCKED, THE PASSENGER WAS NOT INJURED AND ONLY A LITTLE SORE IN THE NECK AND BACK THE NEXT DAY.
Corrective Action:
TRAVELING APPROX 30MPH, ON A CITY STREET, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME, I DID NOT EVEN HAVE TIME TO HIT THE BRAKES. BOTH THE FRONT DRIVER AND PASSENGER AIRBAG DEPLOYED BUT THE DRIVER SEATBELT DID NOT LOCK UP. I CAME COMPLETELY OUT OF THE DRIVERS SEAT, MY CHEST HIT THE AIRBAG AND MY LOWER ABDOMEN AND UPPER THIGHS WERE BRUISED BADLY FROM HITTING THE STEERING WHEEL. I ALSO HAD NECK PAIN FOR 2 DAYS AFTERWARD. I HAD A PASSENGER IN THE FRONT SEAT AND THAT SEATBELT LOCKED, THE PASSENGER WAS NOT INJURED AND ONLY A LITTLE SORE IN THE NECK AND BACK THE NEXT DAY.
Additional Notes:
TRAVELING APPROX 30MPH, ON A CITY STREET, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME, I DID NOT EVEN HAVE TIME TO HIT THE BRAKES. BOTH THE FRONT DRIVER AND PASSENGER AIRBAG DEPLOYED BUT THE DRIVER SEATBELT DID NOT LOCK UP. I CAME COMPLETELY OUT OF THE DRIVERS SEAT, MY CHEST HIT THE AIRBAG AND MY LOWER ABDOMEN AND UPPER THIGHS WERE BRUISED BADLY FROM HITTING THE STEERING WHEEL. I ALSO HAD NECK PAIN FOR 2 DAYS AFTERWARD. I HAD A PASSENGER IN THE FRONT SEAT AND THAT SEATBELT LOCKED, THE PASSENGER WAS NOT INJURED AND ONLY A LITTLE SORE IN THE NECK AND BACK THE NEXT DAY.
Mfg Campaign: 11210492
Recall Date: May 28, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AS I WAS APPROACHING A STOP SIGN BREAK DID NOT KICK IN FULLY UNTIL ABOUT 6 FEET FROM WHERE I INITIALLY ACTIVATED BREAK. VEHICLE WAS IN MOTION IN PUBLIC STREET.
Corrective Action:
AS I WAS APPROACHING A STOP SIGN BREAK DID NOT KICK IN FULLY UNTIL ABOUT 6 FEET FROM WHERE I INITIALLY ACTIVATED BREAK. VEHICLE WAS IN MOTION IN PUBLIC STREET.
Additional Notes:
AS I WAS APPROACHING A STOP SIGN BREAK DID NOT KICK IN FULLY UNTIL ABOUT 6 FEET FROM WHERE I INITIALLY ACTIVATED BREAK. VEHICLE WAS IN MOTION IN PUBLIC STREET.
Mfg Campaign: 11210225
Recall Date: May 27, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
LOSS OF BRAKES WHEN BACKING UP. ON MULTIPLE OCCASIONS, WHEN I APPLIED THE BRAKES DURING LOW SPEED REVERSE OR WHEN BACKING DOWN AN INCLINE, THE BRAKES BECAME VERY HARD TO DEPRESS AND DID NOT STOP THE VEHICLE DOWN UNTIL I EXERTED CONSIDERABLE FORCE WITH BOTH LEGS. THIS HAS HAPPENED BOTH WHEN REVERSING WITH A TRAILER AND WHEN REVERSING WITHOUT A TRAILER. THE MOST RECENT INCIDENT OCCURRED ON MAY 17, 2019 WHEN BACKING A BOAT AND TRAILER DOWN AN INCLINE AT A BOAT LAUNCH RAMP. I WAS ABLE TO STOP THE VEHICLE BEFORE IT ENTERED THE WATER, BUT IT TOOK CONSIDERABLE FORCE ON THE BRAKE PEDAL. I ALERTED THE DEALERSHIP, KOLAR CHEVROLET DULUTH, OF THIS SAFETY ISSUE TWICE IN 2018 AND AGAIN MOST RECENTLY ON MAY 23, 2019. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM AND STATED THEY WOULD NOT TAKE FURTHER ACTION UNLESS THEY WERE ABLE TO DUPLICATE THE ISSUE.
Corrective Action:
LOSS OF BRAKES WHEN BACKING UP. ON MULTIPLE OCCASIONS, WHEN I APPLIED THE BRAKES DURING LOW SPEED REVERSE OR WHEN BACKING DOWN AN INCLINE, THE BRAKES BECAME VERY HARD TO DEPRESS AND DID NOT STOP THE VEHICLE DOWN UNTIL I EXERTED CONSIDERABLE FORCE WITH BOTH LEGS. THIS HAS HAPPENED BOTH WHEN REVERSING WITH A TRAILER AND WHEN REVERSING WITHOUT A TRAILER. THE MOST RECENT INCIDENT OCCURRED ON MAY 17, 2019 WHEN BACKING A BOAT AND TRAILER DOWN AN INCLINE AT A BOAT LAUNCH RAMP. I WAS ABLE TO STOP THE VEHICLE BEFORE IT ENTERED THE WATER, BUT IT TOOK CONSIDERABLE FORCE ON THE BRAKE PEDAL. I ALERTED THE DEALERSHIP, KOLAR CHEVROLET DULUTH, OF THIS SAFETY ISSUE TWICE IN 2018 AND AGAIN MOST RECENTLY ON MAY 23, 2019. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM AND STATED THEY WOULD NOT TAKE FURTHER ACTION UNLESS THEY WERE ABLE TO DUPLICATE THE ISSUE.
Additional Notes:
LOSS OF BRAKES WHEN BACKING UP. ON MULTIPLE OCCASIONS, WHEN I APPLIED THE BRAKES DURING LOW SPEED REVERSE OR WHEN BACKING DOWN AN INCLINE, THE BRAKES BECAME VERY HARD TO DEPRESS AND DID NOT STOP THE VEHICLE DOWN UNTIL I EXERTED CONSIDERABLE FORCE WITH BOTH LEGS. THIS HAS HAPPENED BOTH WHEN REVERSING WITH A TRAILER AND WHEN REVERSING WITHOUT A TRAILER. THE MOST RECENT INCIDENT OCCURRED ON MAY 17, 2019 WHEN BACKING A BOAT AND TRAILER DOWN AN INCLINE AT A BOAT LAUNCH RAMP. I WAS ABLE TO STOP THE VEHICLE BEFORE IT ENTERED THE WATER, BUT IT TOOK CONSIDERABLE FORCE ON THE BRAKE PEDAL. I ALERTED THE DEALERSHIP, KOLAR CHEVROLET DULUTH, OF THIS SAFETY ISSUE TWICE IN 2018 AND AGAIN MOST RECENTLY ON MAY 23, 2019. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM AND STATED THEY WOULD NOT TAKE FURTHER ACTION UNLESS THEY WERE ABLE TO DUPLICATE THE ISSUE.
Mfg Campaign: 11209478
Recall Date: May 23, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKING ISSUE CAUSING REAR-END COLLISION AT LOW SPEED ON HIGHWAY IN RUSH HOUR TRAFFIC. INCREASED STOPPING DISTANCE, INCREASED BRAKE PEDAL EFFORT.
Corrective Action:
BRAKING ISSUE CAUSING REAR-END COLLISION AT LOW SPEED ON HIGHWAY IN RUSH HOUR TRAFFIC. INCREASED STOPPING DISTANCE, INCREASED BRAKE PEDAL EFFORT.
Additional Notes:
BRAKING ISSUE CAUSING REAR-END COLLISION AT LOW SPEED ON HIGHWAY IN RUSH HOUR TRAFFIC. INCREASED STOPPING DISTANCE, INCREASED BRAKE PEDAL EFFORT.
Mfg Campaign: 11208929
Recall Date: May 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
RECEIVED A LETTER FROM CHEVROLET ADVISING OF A POTENTIAL PROBLEM WITH BRAKES, INCREASED BRAKE PEDAL PRESSURE AND STOPPING DISTANCE. WENT TO DEALER AND WAS INFORMED I WOULD HAVE TO PAY TO HAVE A DIAGNOSTIC PERFORMED AT MY EXPENSE TO DETERMINE PROBLEM. CHEVROLET CORPORATE INFORMED ME THIS WAS CORRECT. MY COMPLAINT IS WHY AM I BEING CHARGED THIS WHEN CHEVROLET KNOWS THEY HAVE A PROBLEM , THAT IS POTENTIALLY DANGEROUS.
Corrective Action:
RECEIVED A LETTER FROM CHEVROLET ADVISING OF A POTENTIAL PROBLEM WITH BRAKES, INCREASED BRAKE PEDAL PRESSURE AND STOPPING DISTANCE. WENT TO DEALER AND WAS INFORMED I WOULD HAVE TO PAY TO HAVE A DIAGNOSTIC PERFORMED AT MY EXPENSE TO DETERMINE PROBLEM. CHEVROLET CORPORATE INFORMED ME THIS WAS CORRECT. MY COMPLAINT IS WHY AM I BEING CHARGED THIS WHEN CHEVROLET KNOWS THEY HAVE A PROBLEM , THAT IS POTENTIALLY DANGEROUS.
Additional Notes:
RECEIVED A LETTER FROM CHEVROLET ADVISING OF A POTENTIAL PROBLEM WITH BRAKES, INCREASED BRAKE PEDAL PRESSURE AND STOPPING DISTANCE. WENT TO DEALER AND WAS INFORMED I WOULD HAVE TO PAY TO HAVE A DIAGNOSTIC PERFORMED AT MY EXPENSE TO DETERMINE PROBLEM. CHEVROLET CORPORATE INFORMED ME THIS WAS CORRECT. MY COMPLAINT IS WHY AM I BEING CHARGED THIS WHEN CHEVROLET KNOWS THEY HAVE A PROBLEM , THAT IS POTENTIALLY DANGEROUS.
Mfg Campaign: 11209011
Recall Date: May 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES NOT EFFECTIVE WHEN STOPPING AT LOW SPEEDS. DEALERSHIP REPAIRED, STATED IT WAS A KNOWN PROBLEM BUT NOT A RECALL AND A VACUUM ASSIST ISSUE. I WAS INVOLVED IN A TRAFFIC COLLISION AT LOW SPEED ON THE INTERSTATE. ABS DID NOT ENGAGE AND I WAS UNABLE TO STOP COLLIDING WITH THE VEHICLE IN FRONT OF ME.
Corrective Action:
BRAKES NOT EFFECTIVE WHEN STOPPING AT LOW SPEEDS. DEALERSHIP REPAIRED, STATED IT WAS A KNOWN PROBLEM BUT NOT A RECALL AND A VACUUM ASSIST ISSUE. I WAS INVOLVED IN A TRAFFIC COLLISION AT LOW SPEED ON THE INTERSTATE. ABS DID NOT ENGAGE AND I WAS UNABLE TO STOP COLLIDING WITH THE VEHICLE IN FRONT OF ME.
Additional Notes:
BRAKES NOT EFFECTIVE WHEN STOPPING AT LOW SPEEDS. DEALERSHIP REPAIRED, STATED IT WAS A KNOWN PROBLEM BUT NOT A RECALL AND A VACUUM ASSIST ISSUE. I WAS INVOLVED IN A TRAFFIC COLLISION AT LOW SPEED ON THE INTERSTATE. ABS DID NOT ENGAGE AND I WAS UNABLE TO STOP COLLIDING WITH THE VEHICLE IN FRONT OF ME.
Mfg Campaign: 11208848
Recall Date: May 20, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury