Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
Oem Systems, Llc
Safety Issue:
OEM Systems, LLC (OEM) is recalling certain 2024 Chevrolet Silverado vehicles. The rear bumper mounting bracket may not be sufficient for towing, which can allow the towed trailer to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 21, 2024
Consumer Complaints
220 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Reduce Acceleration drive with care and engine light came on. Can’t go faster than 40 MPH and unable to reverse. Only 8,000 plus miles. According to mechanic, it’s a sticky transmission valve and there should be a recall.
Corrective Action:
Reduce Acceleration drive with care and engine light came on. Can’t go faster than 40 MPH and unable to reverse. Only 8,000 plus miles. According to mechanic, it’s a sticky transmission valve and there should be a recall.
Additional Notes:
Reduce Acceleration drive with care and engine light came on. Can’t go faster than 40 MPH and unable to reverse. Only 8,000 plus miles. According to mechanic, it’s a sticky transmission valve and there should be a recall.
Mfg Campaign: 11646090
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I believe the GM 13.4 infotainment system, particularly the navigation system and the radio control exhibit a very bad driver distraction that could lead to wrecks. Specifically with much more traffic now a vast majority of people traveling beyond places they are familiar with rely on the bigger screens on new vehicles so they get a clearer picture of turns ahead. I have experienced multiple occasions where the Silverado infotainment/navigation system randomly unpairs itself from my iPhone and then I’m forced to handhold a phone for navigation which is illegal in my state. I’ve talked to others that have the same problem, the screen going blank and it unpairs whether wireless Bluetooth or USB connected to the proper port. Unacceptable for a $70,000 vehicle. Also GM apparently in an attempt to advertise Sirius radio and subscription plans displays what appear to be warning signs on the display thereby distracting a driver again. The only way to change out of the Sirrus default stations reliably is to push a very small software button smaller than a pencil eraser. Again you must take your eyes off the road for a couple seconds to perfectly align your finger with the active portion of the software button. I see no way to say default to say radio on startup. You can on the steering wheel toggle many pushes to get through factory presets but many of those presets take you back to the menus to order sirrus radio. My background is electrical engineering and IT systems. I’ve never seen a more complicated and unreliable sequences and I don’t believe GM fully tested it. There is no doubt in my mind it’s a serious distraction more so than just about any other distraction because it’s particularly annoying and then puts the driver in a bad mood. I understand Android phones work slightly better but the population of Apple phones is significant. I’ve spoken with GM customer service several times and Apple several times GM blames Apple Apple blames GM and Google/Android head unit
Corrective Action:
I believe the GM 13.4 infotainment system, particularly the navigation system and the radio control exhibit a very bad driver distraction that could lead to wrecks. Specifically with much more traffic now a vast majority of people traveling beyond places they are familiar with rely on the bigger screens on new vehicles so they get a clearer picture of turns ahead. I have experienced multiple occasions where the Silverado infotainment/navigation system randomly unpairs itself from my iPhone and then I’m forced to handhold a phone for navigation which is illegal in my state. I’ve talked to others that have the same problem, the screen going blank and it unpairs whether wireless Bluetooth or USB connected to the proper port. Unacceptable for a $70,000 vehicle. Also GM apparently in an attempt to advertise Sirius radio and subscription plans displays what appear to be warning signs on the display thereby distracting a driver again. The only way to change out of the Sirrus default stations reliably is to push a very small software button smaller than a pencil eraser. Again you must take your eyes off the road for a couple seconds to perfectly align your finger with the active portion of the software button. I see no way to say default to say radio on startup. You can on the steering wheel toggle many pushes to get through factory presets but many of those presets take you back to the menus to order sirrus radio. My background is electrical engineering and IT systems. I’ve never seen a more complicated and unreliable sequences and I don’t believe GM fully tested it. There is no doubt in my mind it’s a serious distraction more so than just about any other distraction because it’s particularly annoying and then puts the driver in a bad mood. I understand Android phones work slightly better but the population of Apple phones is significant. I’ve spoken with GM customer service several times and Apple several times GM blames Apple Apple blames GM and Google/Android head unit
Additional Notes:
I believe the GM 13.4 infotainment system, particularly the navigation system and the radio control exhibit a very bad driver distraction that could lead to wrecks. Specifically with much more traffic now a vast majority of people traveling beyond places they are familiar with rely on the bigger screens on new vehicles so they get a clearer picture of turns ahead. I have experienced multiple occasions where the Silverado infotainment/navigation system randomly unpairs itself from my iPhone and then I’m forced to handhold a phone for navigation which is illegal in my state. I’ve talked to others that have the same problem, the screen going blank and it unpairs whether wireless Bluetooth or USB connected to the proper port. Unacceptable for a $70,000 vehicle. Also GM apparently in an attempt to advertise Sirius radio and subscription plans displays what appear to be warning signs on the display thereby distracting a driver again. The only way to change out of the Sirrus default stations reliably is to push a very small software button smaller than a pencil eraser. Again you must take your eyes off the road for a couple seconds to perfectly align your finger with the active portion of the software button. I see no way to say default to say radio on startup. You can on the steering wheel toggle many pushes to get through factory presets but many of those presets take you back to the menus to order sirrus radio. My background is electrical engineering and IT systems. I’ve never seen a more complicated and unreliable sequences and I don’t believe GM fully tested it. There is no doubt in my mind it’s a serious distraction more so than just about any other distraction because it’s particularly annoying and then puts the driver in a bad mood. I understand Android phones work slightly better but the population of Apple phones is significant. I’ve spoken with GM customer service several times and Apple several times GM blames Apple Apple blames GM and Google/Android head unit
Mfg Campaign: 11646126
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I believe the GM 13.4 infotainment system, particularly the navigation system and the radio control exhibit a very bad driver distraction that could lead to wrecks. Specifically with much more traffic now a vast majority of people traveling beyond places they are familiar with rely on the bigger screens on new vehicles so they get a clearer picture of turns ahead. I have experienced multiple occasions where the Silverado infotainment/navigation system randomly unpairs itself from my iPhone and then I’m forced to handhold a phone for navigation which is illegal in my state. I’ve talked to others that have the same problem, the screen going blank and it unpairs whether wireless Bluetooth or USB connected to the proper port. Unacceptable for a $70,000 vehicle. Also GM apparently in an attempt to advertise Sirius radio and subscription plans displays what appear to be warning signs on the display thereby distracting a driver again. The only way to change out of the Sirrus default stations reliably is to push a very small software button smaller than a pencil eraser. Again you must take your eyes off the road for a couple seconds to perfectly align your finger with the active portion of the software button. I see no way to say default to say radio on startup. You can on the steering wheel toggle many pushes to get through factory presets but many of those presets take you back to the menus to order sirrus radio. My background is electrical engineering and IT systems. I’ve never seen a more complicated and unreliable sequences and I don’t believe GM fully tested it. There is no doubt in my mind it’s a serious distraction more so than just about any other distraction because it’s particularly annoying and then puts the driver in a bad mood. I understand Android phones work slightly better but the population of Apple phones is significant. I’ve spoken with GM customer service several times and Apple several times GM blames Apple Apple blames GM and Google/Android head unit
Corrective Action:
I believe the GM 13.4 infotainment system, particularly the navigation system and the radio control exhibit a very bad driver distraction that could lead to wrecks. Specifically with much more traffic now a vast majority of people traveling beyond places they are familiar with rely on the bigger screens on new vehicles so they get a clearer picture of turns ahead. I have experienced multiple occasions where the Silverado infotainment/navigation system randomly unpairs itself from my iPhone and then I’m forced to handhold a phone for navigation which is illegal in my state. I’ve talked to others that have the same problem, the screen going blank and it unpairs whether wireless Bluetooth or USB connected to the proper port. Unacceptable for a $70,000 vehicle. Also GM apparently in an attempt to advertise Sirius radio and subscription plans displays what appear to be warning signs on the display thereby distracting a driver again. The only way to change out of the Sirrus default stations reliably is to push a very small software button smaller than a pencil eraser. Again you must take your eyes off the road for a couple seconds to perfectly align your finger with the active portion of the software button. I see no way to say default to say radio on startup. You can on the steering wheel toggle many pushes to get through factory presets but many of those presets take you back to the menus to order sirrus radio. My background is electrical engineering and IT systems. I’ve never seen a more complicated and unreliable sequences and I don’t believe GM fully tested it. There is no doubt in my mind it’s a serious distraction more so than just about any other distraction because it’s particularly annoying and then puts the driver in a bad mood. I understand Android phones work slightly better but the population of Apple phones is significant. I’ve spoken with GM customer service several times and Apple several times GM blames Apple Apple blames GM and Google/Android head unit
Additional Notes:
I believe the GM 13.4 infotainment system, particularly the navigation system and the radio control exhibit a very bad driver distraction that could lead to wrecks. Specifically with much more traffic now a vast majority of people traveling beyond places they are familiar with rely on the bigger screens on new vehicles so they get a clearer picture of turns ahead. I have experienced multiple occasions where the Silverado infotainment/navigation system randomly unpairs itself from my iPhone and then I’m forced to handhold a phone for navigation which is illegal in my state. I’ve talked to others that have the same problem, the screen going blank and it unpairs whether wireless Bluetooth or USB connected to the proper port. Unacceptable for a $70,000 vehicle. Also GM apparently in an attempt to advertise Sirius radio and subscription plans displays what appear to be warning signs on the display thereby distracting a driver again. The only way to change out of the Sirrus default stations reliably is to push a very small software button smaller than a pencil eraser. Again you must take your eyes off the road for a couple seconds to perfectly align your finger with the active portion of the software button. I see no way to say default to say radio on startup. You can on the steering wheel toggle many pushes to get through factory presets but many of those presets take you back to the menus to order sirrus radio. My background is electrical engineering and IT systems. I’ve never seen a more complicated and unreliable sequences and I don’t believe GM fully tested it. There is no doubt in my mind it’s a serious distraction more so than just about any other distraction because it’s particularly annoying and then puts the driver in a bad mood. I understand Android phones work slightly better but the population of Apple phones is significant. I’ve spoken with GM customer service several times and Apple several times GM blames Apple Apple blames GM and Google/Android head unit
Mfg Campaign: 11646126
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The entire camera safety system is glitchy. Whether backing up or not, the side, front, back and top view camera system intermittently works then doesn’t, going days on end without working.
Corrective Action:
The entire camera safety system is glitchy. Whether backing up or not, the side, front, back and top view camera system intermittently works then doesn’t, going days on end without working.
Additional Notes:
The entire camera safety system is glitchy. Whether backing up or not, the side, front, back and top view camera system intermittently works then doesn’t, going days on end without working.
Mfg Campaign: 11645856
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The entire camera safety system is glitchy. Whether backing up or not, the side, front, back and top view camera system intermittently works then doesn’t, going days on end without working.
Corrective Action:
The entire camera safety system is glitchy. Whether backing up or not, the side, front, back and top view camera system intermittently works then doesn’t, going days on end without working.
Additional Notes:
The entire camera safety system is glitchy. Whether backing up or not, the side, front, back and top view camera system intermittently works then doesn’t, going days on end without working.
Mfg Campaign: 11645856
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle and shifting into drive(D) or reverse(R), the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that a transmission valve needed to be replaced; however, the part was not available. The contact continued to drive the vehicle. The contact stated that the failure recurred. Additionally, the contact stated while her son was driving at an undisclosed speed and was accelerating, the accelerator pedal traveled down and remained stuck, causing the vehicle to accelerate unintendedly to 50 MPH. The brake pedal was depressed but failed to respond. A message advising to decelerate and to drive safely was displayed. The vehicle jerked while downshifting to low gear. The contact's son shifted to neutral(N), and the accelerator pedal was no longer stuck. The contact's son was able to pull over to the side of the road. The contact's son resumed driving; however, the failure recurred while driving. The contact's son was able to drive to the residence. The vehicle was towed to the dealer, where the transmission valve, six seals, bolts, and unknown parts were replaced. The vehicle was repaired; however, the contact stated that she did not feel safe driving the vehicle. The contact was in the process of trading in the vehicle. The manufacturer was notified of the failure and covered the repair under warranty. The failure mileage was 6,893.
Corrective Action:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle and shifting into drive(D) or reverse(R), the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that a transmission valve needed to be replaced; however, the part was not available. The contact continued to drive the vehicle. The contact stated that the failure recurred. Additionally, the contact stated while her son was driving at an undisclosed speed and was accelerating, the accelerator pedal traveled down and remained stuck, causing the vehicle to accelerate unintendedly to 50 MPH. The brake pedal was depressed but failed to respond. A message advising to decelerate and to drive safely was displayed. The vehicle jerked while downshifting to low gear. The contact's son shifted to neutral(N), and the accelerator pedal was no longer stuck. The contact's son was able to pull over to the side of the road. The contact's son resumed driving; however, the failure recurred while driving. The contact's son was able to drive to the residence. The vehicle was towed to the dealer, where the transmission valve, six seals, bolts, and unknown parts were replaced. The vehicle was repaired; however, the contact stated that she did not feel safe driving the vehicle. The contact was in the process of trading in the vehicle. The manufacturer was notified of the failure and covered the repair under warranty. The failure mileage was 6,893.
Additional Notes:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle and shifting into drive(D) or reverse(R), the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that a transmission valve needed to be replaced; however, the part was not available. The contact continued to drive the vehicle. The contact stated that the failure recurred. Additionally, the contact stated while her son was driving at an undisclosed speed and was accelerating, the accelerator pedal traveled down and remained stuck, causing the vehicle to accelerate unintendedly to 50 MPH. The brake pedal was depressed but failed to respond. A message advising to decelerate and to drive safely was displayed. The vehicle jerked while downshifting to low gear. The contact's son shifted to neutral(N), and the accelerator pedal was no longer stuck. The contact's son was able to pull over to the side of the road. The contact's son resumed driving; however, the failure recurred while driving. The contact's son was able to drive to the residence. The vehicle was towed to the dealer, where the transmission valve, six seals, bolts, and unknown parts were replaced. The vehicle was repaired; however, the contact stated that she did not feel safe driving the vehicle. The contact was in the process of trading in the vehicle. The manufacturer was notified of the failure and covered the repair under warranty. The failure mileage was 6,893.
Mfg Campaign: 11645507
Recall Date: Feb 28, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle and shifting into drive(D) or reverse(R), the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that a transmission valve needed to be replaced; however, the part was not available. The contact continued to drive the vehicle. The contact stated that the failure recurred. Additionally, the contact stated while her son was driving at an undisclosed speed and was accelerating, the accelerator pedal traveled down and remained stuck, causing the vehicle to accelerate unintendedly to 50 MPH. The brake pedal was depressed but failed to respond. A message advising to decelerate and to drive safely was displayed. The vehicle jerked while downshifting to low gear. The contact's son shifted to neutral(N), and the accelerator pedal was no longer stuck. The contact's son was able to pull over to the side of the road. The contact's son resumed driving; however, the failure recurred while driving. The contact's son was able to drive to the residence. The vehicle was towed to the dealer, where the transmission valve, six seals, bolts, and unknown parts were replaced. The vehicle was repaired; however, the contact stated that she did not feel safe driving the vehicle. The contact was in the process of trading in the vehicle. The manufacturer was notified of the failure and covered the repair under warranty. The failure mileage was 6,893.
Corrective Action:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle and shifting into drive(D) or reverse(R), the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that a transmission valve needed to be replaced; however, the part was not available. The contact continued to drive the vehicle. The contact stated that the failure recurred. Additionally, the contact stated while her son was driving at an undisclosed speed and was accelerating, the accelerator pedal traveled down and remained stuck, causing the vehicle to accelerate unintendedly to 50 MPH. The brake pedal was depressed but failed to respond. A message advising to decelerate and to drive safely was displayed. The vehicle jerked while downshifting to low gear. The contact's son shifted to neutral(N), and the accelerator pedal was no longer stuck. The contact's son was able to pull over to the side of the road. The contact's son resumed driving; however, the failure recurred while driving. The contact's son was able to drive to the residence. The vehicle was towed to the dealer, where the transmission valve, six seals, bolts, and unknown parts were replaced. The vehicle was repaired; however, the contact stated that she did not feel safe driving the vehicle. The contact was in the process of trading in the vehicle. The manufacturer was notified of the failure and covered the repair under warranty. The failure mileage was 6,893.
Additional Notes:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle and shifting into drive(D) or reverse(R), the vehicle failed to respond. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that a transmission valve needed to be replaced; however, the part was not available. The contact continued to drive the vehicle. The contact stated that the failure recurred. Additionally, the contact stated while her son was driving at an undisclosed speed and was accelerating, the accelerator pedal traveled down and remained stuck, causing the vehicle to accelerate unintendedly to 50 MPH. The brake pedal was depressed but failed to respond. A message advising to decelerate and to drive safely was displayed. The vehicle jerked while downshifting to low gear. The contact's son shifted to neutral(N), and the accelerator pedal was no longer stuck. The contact's son was able to pull over to the side of the road. The contact's son resumed driving; however, the failure recurred while driving. The contact's son was able to drive to the residence. The vehicle was towed to the dealer, where the transmission valve, six seals, bolts, and unknown parts were replaced. The vehicle was repaired; however, the contact stated that she did not feel safe driving the vehicle. The contact was in the process of trading in the vehicle. The manufacturer was notified of the failure and covered the repair under warranty. The failure mileage was 6,893.
Mfg Campaign: 11645507
Recall Date: Feb 28, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck had a check engine light come on for the transmission 2 months ago and then it went off before it was serviced. They said they couldn’t do anything since the light went off. Then last week I didn’t have reverse and it wouldn’t shift into gear. A week after it had been in the shop they told me the transmission valve body needs to be replaced. Expected date for parts to arrive is 3-10.
Corrective Action:
My truck had a check engine light come on for the transmission 2 months ago and then it went off before it was serviced. They said they couldn’t do anything since the light went off. Then last week I didn’t have reverse and it wouldn’t shift into gear. A week after it had been in the shop they told me the transmission valve body needs to be replaced. Expected date for parts to arrive is 3-10.
Additional Notes:
My truck had a check engine light come on for the transmission 2 months ago and then it went off before it was serviced. They said they couldn’t do anything since the light went off. Then last week I didn’t have reverse and it wouldn’t shift into gear. A week after it had been in the shop they told me the transmission valve body needs to be replaced. Expected date for parts to arrive is 3-10.
Mfg Campaign: 11644789
Recall Date: Feb 25, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My truck had a check engine light come on for the transmission 2 months ago and then it went off before it was serviced. They said they couldn’t do anything since the light went off. Then last week I didn’t have reverse and it wouldn’t shift into gear. A week after it had been in the shop they told me the transmission valve body needs to be replaced. Expected date for parts to arrive is 3-10.
Corrective Action:
My truck had a check engine light come on for the transmission 2 months ago and then it went off before it was serviced. They said they couldn’t do anything since the light went off. Then last week I didn’t have reverse and it wouldn’t shift into gear. A week after it had been in the shop they told me the transmission valve body needs to be replaced. Expected date for parts to arrive is 3-10.
Additional Notes:
My truck had a check engine light come on for the transmission 2 months ago and then it went off before it was serviced. They said they couldn’t do anything since the light went off. Then last week I didn’t have reverse and it wouldn’t shift into gear. A week after it had been in the shop they told me the transmission valve body needs to be replaced. Expected date for parts to arrive is 3-10.
Mfg Campaign: 11644789
Recall Date: Feb 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Hi - I'm filing a complaint against Chevrolet with the NHTSA's Office of Defects Investigation. I purchased a brand new 2024 Chevrolet Silverado in Dec of 2024 from a dealership in MA. I've had the truck for only 2 months and only a couple thousand miles. I was in Quebec with my family for a ski vacation and we were driving back on [XXX} when my truck suddenly started making loud engine noises. I was able to get off the interstate to a gas station and then the truck turned off and would not start again. I had the truck towed to a Chevrolet dealership in Granby, Quebec. There was no warning or alerts before the engine failed. This is a known issue that the NHTSA is currently investigating, it has to do with the 6.2L V8 engine in GM vehicles from 2019-2024. The engine is seized and cannot be repaired, truck needs a new engine. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hi - I'm filing a complaint against Chevrolet with the NHTSA's Office of Defects Investigation. I purchased a brand new 2024 Chevrolet Silverado in Dec of 2024 from a dealership in MA. I've had the truck for only 2 months and only a couple thousand miles. I was in Quebec with my family for a ski vacation and we were driving back on [XXX} when my truck suddenly started making loud engine noises. I was able to get off the interstate to a gas station and then the truck turned off and would not start again. I had the truck towed to a Chevrolet dealership in Granby, Quebec. There was no warning or alerts before the engine failed. This is a known issue that the NHTSA is currently investigating, it has to do with the 6.2L V8 engine in GM vehicles from 2019-2024. The engine is seized and cannot be repaired, truck needs a new engine. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hi - I'm filing a complaint against Chevrolet with the NHTSA's Office of Defects Investigation. I purchased a brand new 2024 Chevrolet Silverado in Dec of 2024 from a dealership in MA. I've had the truck for only 2 months and only a couple thousand miles. I was in Quebec with my family for a ski vacation and we were driving back on [XXX} when my truck suddenly started making loud engine noises. I was able to get off the interstate to a gas station and then the truck turned off and would not start again. I had the truck towed to a Chevrolet dealership in Granby, Quebec. There was no warning or alerts before the engine failed. This is a known issue that the NHTSA is currently investigating, it has to do with the 6.2L V8 engine in GM vehicles from 2019-2024. The engine is seized and cannot be repaired, truck needs a new engine. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11644471
Recall Date: Feb 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Valve Body failure at 5,500 miles. Transmission wouldn't engage in reverse. Truck went into limp mode with a reduce speed message. Valve Body is on back order for 7-8 months. The dealership decided to order a new transmission. Ive been waiting almost two months for the transmission to arrive.
Corrective Action:
Valve Body failure at 5,500 miles. Transmission wouldn't engage in reverse. Truck went into limp mode with a reduce speed message. Valve Body is on back order for 7-8 months. The dealership decided to order a new transmission. Ive been waiting almost two months for the transmission to arrive.
Additional Notes:
Valve Body failure at 5,500 miles. Transmission wouldn't engage in reverse. Truck went into limp mode with a reduce speed message. Valve Body is on back order for 7-8 months. The dealership decided to order a new transmission. Ive been waiting almost two months for the transmission to arrive.
Mfg Campaign: 11644263
Recall Date: Feb 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Total engine failure on interstate in North Carolina
Corrective Action:
Total engine failure on interstate in North Carolina
Additional Notes:
Total engine failure on interstate in North Carolina
Mfg Campaign: 11643326
Recall Date: Feb 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Date of purchase [XXX]. Date of incident [XXX]. I was on my way to work at [XXX] and it was raining . Truck would not accelerate more than 45 miles an hour speed limit is 65 on the freeway. Engine light turned on and all the dashboard icons turned on. Drove it to the nearest dealership Tom Bell Chevrolet in Redlands Ca. Once I put vehicle in park it would not start. The message on the dashboard board displayed something like unable to access. So I went to see if service center open since it was [XXX]. He instructed me to drive around I said it will be not go into motion. After 15 minutes I checked the status on my phone and it did not display anything wrong so I went ahead and turned it on and drove it to the service center but once again it would not accelerate and shock vigorously. Once in the service line it turned off and did not stay on. Dealership ran diagnostics he mentioned cylinder and piston but they need to run more test. He called me back 2/14/25 asked if I had taken it to the dealership where I bought since purchased I said no it’s brand new, it looks tampered with . Called me back again and said this vehicle had a motor recall and a technician at Riverside Chevy worked on it and all the components are not connected we can work on it it need to go back to them and they need to explain what is wrong. He sent them a video of the tech looking at everything that was wrong. Truck was towed to Riverside Chevrolet [XXX]. This is a brand new vehicle that only had 17 miles when purchased by me ,at the moment it has 709 miles non of the components of this vehicle are new anymore they are either melted or rattling inside ,the gas tank sounded like empty cans rolling around, the transmission would not make the vehicle move. It is called lean mode if I’m being correct the vehicle was protecting it self from what I don’t know, so yes I feel it is unsafe and would like your help with this vehicle matter at your earliest possible conve INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Corrective Action:
Date of purchase [XXX]. Date of incident [XXX]. I was on my way to work at [XXX] and it was raining . Truck would not accelerate more than 45 miles an hour speed limit is 65 on the freeway. Engine light turned on and all the dashboard icons turned on. Drove it to the nearest dealership Tom Bell Chevrolet in Redlands Ca. Once I put vehicle in park it would not start. The message on the dashboard board displayed something like unable to access. So I went to see if service center open since it was [XXX]. He instructed me to drive around I said it will be not go into motion. After 15 minutes I checked the status on my phone and it did not display anything wrong so I went ahead and turned it on and drove it to the service center but once again it would not accelerate and shock vigorously. Once in the service line it turned off and did not stay on. Dealership ran diagnostics he mentioned cylinder and piston but they need to run more test. He called me back 2/14/25 asked if I had taken it to the dealership where I bought since purchased I said no it’s brand new, it looks tampered with . Called me back again and said this vehicle had a motor recall and a technician at Riverside Chevy worked on it and all the components are not connected we can work on it it need to go back to them and they need to explain what is wrong. He sent them a video of the tech looking at everything that was wrong. Truck was towed to Riverside Chevrolet [XXX]. This is a brand new vehicle that only had 17 miles when purchased by me ,at the moment it has 709 miles non of the components of this vehicle are new anymore they are either melted or rattling inside ,the gas tank sounded like empty cans rolling around, the transmission would not make the vehicle move. It is called lean mode if I’m being correct the vehicle was protecting it self from what I don’t know, so yes I feel it is unsafe and would like your help with this vehicle matter at your earliest possible conve INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Additional Notes:
Date of purchase [XXX]. Date of incident [XXX]. I was on my way to work at [XXX] and it was raining . Truck would not accelerate more than 45 miles an hour speed limit is 65 on the freeway. Engine light turned on and all the dashboard icons turned on. Drove it to the nearest dealership Tom Bell Chevrolet in Redlands Ca. Once I put vehicle in park it would not start. The message on the dashboard board displayed something like unable to access. So I went to see if service center open since it was [XXX]. He instructed me to drive around I said it will be not go into motion. After 15 minutes I checked the status on my phone and it did not display anything wrong so I went ahead and turned it on and drove it to the service center but once again it would not accelerate and shock vigorously. Once in the service line it turned off and did not stay on. Dealership ran diagnostics he mentioned cylinder and piston but they need to run more test. He called me back 2/14/25 asked if I had taken it to the dealership where I bought since purchased I said no it’s brand new, it looks tampered with . Called me back again and said this vehicle had a motor recall and a technician at Riverside Chevy worked on it and all the components are not connected we can work on it it need to go back to them and they need to explain what is wrong. He sent them a video of the tech looking at everything that was wrong. Truck was towed to Riverside Chevrolet [XXX]. This is a brand new vehicle that only had 17 miles when purchased by me ,at the moment it has 709 miles non of the components of this vehicle are new anymore they are either melted or rattling inside ,the gas tank sounded like empty cans rolling around, the transmission would not make the vehicle move. It is called lean mode if I’m being correct the vehicle was protecting it self from what I don’t know, so yes I feel it is unsafe and would like your help with this vehicle matter at your earliest possible conve INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Mfg Campaign: 11642995
Recall Date: Feb 16, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Date of purchase [XXX]. Date of incident [XXX]. I was on my way to work at [XXX] and it was raining . Truck would not accelerate more than 45 miles an hour speed limit is 65 on the freeway. Engine light turned on and all the dashboard icons turned on. Drove it to the nearest dealership Tom Bell Chevrolet in Redlands Ca. Once I put vehicle in park it would not start. The message on the dashboard board displayed something like unable to access. So I went to see if service center open since it was [XXX]. He instructed me to drive around I said it will be not go into motion. After 15 minutes I checked the status on my phone and it did not display anything wrong so I went ahead and turned it on and drove it to the service center but once again it would not accelerate and shock vigorously. Once in the service line it turned off and did not stay on. Dealership ran diagnostics he mentioned cylinder and piston but they need to run more test. He called me back 2/14/25 asked if I had taken it to the dealership where I bought since purchased I said no it’s brand new, it looks tampered with . Called me back again and said this vehicle had a motor recall and a technician at Riverside Chevy worked on it and all the components are not connected we can work on it it need to go back to them and they need to explain what is wrong. He sent them a video of the tech looking at everything that was wrong. Truck was towed to Riverside Chevrolet [XXX]. This is a brand new vehicle that only had 17 miles when purchased by me ,at the moment it has 709 miles non of the components of this vehicle are new anymore they are either melted or rattling inside ,the gas tank sounded like empty cans rolling around, the transmission would not make the vehicle move. It is called lean mode if I’m being correct the vehicle was protecting it self from what I don’t know, so yes I feel it is unsafe and would like your help with this vehicle matter at your earliest possible conve INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Corrective Action:
Date of purchase [XXX]. Date of incident [XXX]. I was on my way to work at [XXX] and it was raining . Truck would not accelerate more than 45 miles an hour speed limit is 65 on the freeway. Engine light turned on and all the dashboard icons turned on. Drove it to the nearest dealership Tom Bell Chevrolet in Redlands Ca. Once I put vehicle in park it would not start. The message on the dashboard board displayed something like unable to access. So I went to see if service center open since it was [XXX]. He instructed me to drive around I said it will be not go into motion. After 15 minutes I checked the status on my phone and it did not display anything wrong so I went ahead and turned it on and drove it to the service center but once again it would not accelerate and shock vigorously. Once in the service line it turned off and did not stay on. Dealership ran diagnostics he mentioned cylinder and piston but they need to run more test. He called me back 2/14/25 asked if I had taken it to the dealership where I bought since purchased I said no it’s brand new, it looks tampered with . Called me back again and said this vehicle had a motor recall and a technician at Riverside Chevy worked on it and all the components are not connected we can work on it it need to go back to them and they need to explain what is wrong. He sent them a video of the tech looking at everything that was wrong. Truck was towed to Riverside Chevrolet [XXX]. This is a brand new vehicle that only had 17 miles when purchased by me ,at the moment it has 709 miles non of the components of this vehicle are new anymore they are either melted or rattling inside ,the gas tank sounded like empty cans rolling around, the transmission would not make the vehicle move. It is called lean mode if I’m being correct the vehicle was protecting it self from what I don’t know, so yes I feel it is unsafe and would like your help with this vehicle matter at your earliest possible conve INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Additional Notes:
Date of purchase [XXX]. Date of incident [XXX]. I was on my way to work at [XXX] and it was raining . Truck would not accelerate more than 45 miles an hour speed limit is 65 on the freeway. Engine light turned on and all the dashboard icons turned on. Drove it to the nearest dealership Tom Bell Chevrolet in Redlands Ca. Once I put vehicle in park it would not start. The message on the dashboard board displayed something like unable to access. So I went to see if service center open since it was [XXX]. He instructed me to drive around I said it will be not go into motion. After 15 minutes I checked the status on my phone and it did not display anything wrong so I went ahead and turned it on and drove it to the service center but once again it would not accelerate and shock vigorously. Once in the service line it turned off and did not stay on. Dealership ran diagnostics he mentioned cylinder and piston but they need to run more test. He called me back 2/14/25 asked if I had taken it to the dealership where I bought since purchased I said no it’s brand new, it looks tampered with . Called me back again and said this vehicle had a motor recall and a technician at Riverside Chevy worked on it and all the components are not connected we can work on it it need to go back to them and they need to explain what is wrong. He sent them a video of the tech looking at everything that was wrong. Truck was towed to Riverside Chevrolet [XXX]. This is a brand new vehicle that only had 17 miles when purchased by me ,at the moment it has 709 miles non of the components of this vehicle are new anymore they are either melted or rattling inside ,the gas tank sounded like empty cans rolling around, the transmission would not make the vehicle move. It is called lean mode if I’m being correct the vehicle was protecting it self from what I don’t know, so yes I feel it is unsafe and would like your help with this vehicle matter at your earliest possible conve INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Mfg Campaign: 11642995
Recall Date: Feb 16, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Date of purchase [XXX]. Date of incident [XXX]. I was on my way to work at [XXX] and it was raining . Truck would not accelerate more than 45 miles an hour speed limit is 65 on the freeway. Engine light turned on and all the dashboard icons turned on. Drove it to the nearest dealership Tom Bell Chevrolet in Redlands Ca. Once I put vehicle in park it would not start. The message on the dashboard board displayed something like unable to access. So I went to see if service center open since it was [XXX]. He instructed me to drive around I said it will be not go into motion. After 15 minutes I checked the status on my phone and it did not display anything wrong so I went ahead and turned it on and drove it to the service center but once again it would not accelerate and shock vigorously. Once in the service line it turned off and did not stay on. Dealership ran diagnostics he mentioned cylinder and piston but they need to run more test. He called me back 2/14/25 asked if I had taken it to the dealership where I bought since purchased I said no it’s brand new, it looks tampered with . Called me back again and said this vehicle had a motor recall and a technician at Riverside Chevy worked on it and all the components are not connected we can work on it it need to go back to them and they need to explain what is wrong. He sent them a video of the tech looking at everything that was wrong. Truck was towed to Riverside Chevrolet [XXX]. This is a brand new vehicle that only had 17 miles when purchased by me ,at the moment it has 709 miles non of the components of this vehicle are new anymore they are either melted or rattling inside ,the gas tank sounded like empty cans rolling around, the transmission would not make the vehicle move. It is called lean mode if I’m being correct the vehicle was protecting it self from what I don’t know, so yes I feel it is unsafe and would like your help with this vehicle matter at your earliest possible conve INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Corrective Action:
Date of purchase [XXX]. Date of incident [XXX]. I was on my way to work at [XXX] and it was raining . Truck would not accelerate more than 45 miles an hour speed limit is 65 on the freeway. Engine light turned on and all the dashboard icons turned on. Drove it to the nearest dealership Tom Bell Chevrolet in Redlands Ca. Once I put vehicle in park it would not start. The message on the dashboard board displayed something like unable to access. So I went to see if service center open since it was [XXX]. He instructed me to drive around I said it will be not go into motion. After 15 minutes I checked the status on my phone and it did not display anything wrong so I went ahead and turned it on and drove it to the service center but once again it would not accelerate and shock vigorously. Once in the service line it turned off and did not stay on. Dealership ran diagnostics he mentioned cylinder and piston but they need to run more test. He called me back 2/14/25 asked if I had taken it to the dealership where I bought since purchased I said no it’s brand new, it looks tampered with . Called me back again and said this vehicle had a motor recall and a technician at Riverside Chevy worked on it and all the components are not connected we can work on it it need to go back to them and they need to explain what is wrong. He sent them a video of the tech looking at everything that was wrong. Truck was towed to Riverside Chevrolet [XXX]. This is a brand new vehicle that only had 17 miles when purchased by me ,at the moment it has 709 miles non of the components of this vehicle are new anymore they are either melted or rattling inside ,the gas tank sounded like empty cans rolling around, the transmission would not make the vehicle move. It is called lean mode if I’m being correct the vehicle was protecting it self from what I don’t know, so yes I feel it is unsafe and would like your help with this vehicle matter at your earliest possible conve INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Additional Notes:
Date of purchase [XXX]. Date of incident [XXX]. I was on my way to work at [XXX] and it was raining . Truck would not accelerate more than 45 miles an hour speed limit is 65 on the freeway. Engine light turned on and all the dashboard icons turned on. Drove it to the nearest dealership Tom Bell Chevrolet in Redlands Ca. Once I put vehicle in park it would not start. The message on the dashboard board displayed something like unable to access. So I went to see if service center open since it was [XXX]. He instructed me to drive around I said it will be not go into motion. After 15 minutes I checked the status on my phone and it did not display anything wrong so I went ahead and turned it on and drove it to the service center but once again it would not accelerate and shock vigorously. Once in the service line it turned off and did not stay on. Dealership ran diagnostics he mentioned cylinder and piston but they need to run more test. He called me back 2/14/25 asked if I had taken it to the dealership where I bought since purchased I said no it’s brand new, it looks tampered with . Called me back again and said this vehicle had a motor recall and a technician at Riverside Chevy worked on it and all the components are not connected we can work on it it need to go back to them and they need to explain what is wrong. He sent them a video of the tech looking at everything that was wrong. Truck was towed to Riverside Chevrolet [XXX]. This is a brand new vehicle that only had 17 miles when purchased by me ,at the moment it has 709 miles non of the components of this vehicle are new anymore they are either melted or rattling inside ,the gas tank sounded like empty cans rolling around, the transmission would not make the vehicle move. It is called lean mode if I’m being correct the vehicle was protecting it self from what I don’t know, so yes I feel it is unsafe and would like your help with this vehicle matter at your earliest possible conve INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Mfg Campaign: 11642995
Recall Date: Feb 16, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2024 Chevrolet Silverado 1500 Trail Boss While driving, I was given no notice to the vehicle shutting down, couldn't go forward nor backwards. Barely got off the road, waited hours on rollback. Dealership ran a test, said "control valve body " problem. Part is ordered, on back order. GM - taking software to attempt to monitor when? this problem is going to occur? They know about excessive wear, Why not Re-Engingeer this problem instead of selling vehicles that no one knows when this problem of stopping on the road will occur. That would be a safety issue. A hazardous issue of driving on the road and not know when this would happen. If the vehicle doesn't stop from GM software, the rear wheel brakes lock up.
Corrective Action:
2024 Chevrolet Silverado 1500 Trail Boss While driving, I was given no notice to the vehicle shutting down, couldn't go forward nor backwards. Barely got off the road, waited hours on rollback. Dealership ran a test, said "control valve body " problem. Part is ordered, on back order. GM - taking software to attempt to monitor when? this problem is going to occur? They know about excessive wear, Why not Re-Engingeer this problem instead of selling vehicles that no one knows when this problem of stopping on the road will occur. That would be a safety issue. A hazardous issue of driving on the road and not know when this would happen. If the vehicle doesn't stop from GM software, the rear wheel brakes lock up.
Additional Notes:
2024 Chevrolet Silverado 1500 Trail Boss While driving, I was given no notice to the vehicle shutting down, couldn't go forward nor backwards. Barely got off the road, waited hours on rollback. Dealership ran a test, said "control valve body " problem. Part is ordered, on back order. GM - taking software to attempt to monitor when? this problem is going to occur? They know about excessive wear, Why not Re-Engingeer this problem instead of selling vehicles that no one knows when this problem of stopping on the road will occur. That would be a safety issue. A hazardous issue of driving on the road and not know when this would happen. If the vehicle doesn't stop from GM software, the rear wheel brakes lock up.
Mfg Campaign: 11642847
Recall Date: Feb 14, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Less than 9,000 miles on a 2024 Silverado Trailboss and the Transmission goes out. Truck goes into limp mode, which is dangerous if you are on a highway. The new truck has been sitting at a Chevy dealership for 3 months waiting on a replacement part (valve). Have an incident number with GM, and they are pleasant on the phone, but they never call back with information when they say they will.
Corrective Action:
Less than 9,000 miles on a 2024 Silverado Trailboss and the Transmission goes out. Truck goes into limp mode, which is dangerous if you are on a highway. The new truck has been sitting at a Chevy dealership for 3 months waiting on a replacement part (valve). Have an incident number with GM, and they are pleasant on the phone, but they never call back with information when they say they will.
Additional Notes:
Less than 9,000 miles on a 2024 Silverado Trailboss and the Transmission goes out. Truck goes into limp mode, which is dangerous if you are on a highway. The new truck has been sitting at a Chevy dealership for 3 months waiting on a replacement part (valve). Have an incident number with GM, and they are pleasant on the phone, but they never call back with information when they say they will.
Mfg Campaign: 11641561
Recall Date: Feb 9, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is an electrical problem in this vehicle. You can be driving down the road with your high beams on, and they will start flashing. Or they will stop working altogether. Dashboard lights will go out until a restart of the vehicle. ( Speedometer or Tachometer.) The overhead light can just come on driving without you having touched it. The steering wheel controls will stop working. Until you restart the vehicle. The radio has gone out until restart. I have already had to have the transmission replaced in this truck at 24,000 miles. The dealership keeps telling me about these new issues. That unless they find a code. There isn’t a problem. This is not what I paid 62,000 dollars for. The dealer I bought it from is telling me that they will possibly do a buyback. Yet they keep telling me they will get back to me and they don’t. I called the woman who was supposed to call me back. She says she had a family emergency. Chevrolet needs to back their vehicles.
Corrective Action:
There is an electrical problem in this vehicle. You can be driving down the road with your high beams on, and they will start flashing. Or they will stop working altogether. Dashboard lights will go out until a restart of the vehicle. ( Speedometer or Tachometer.) The overhead light can just come on driving without you having touched it. The steering wheel controls will stop working. Until you restart the vehicle. The radio has gone out until restart. I have already had to have the transmission replaced in this truck at 24,000 miles. The dealership keeps telling me about these new issues. That unless they find a code. There isn’t a problem. This is not what I paid 62,000 dollars for. The dealer I bought it from is telling me that they will possibly do a buyback. Yet they keep telling me they will get back to me and they don’t. I called the woman who was supposed to call me back. She says she had a family emergency. Chevrolet needs to back their vehicles.
Additional Notes:
There is an electrical problem in this vehicle. You can be driving down the road with your high beams on, and they will start flashing. Or they will stop working altogether. Dashboard lights will go out until a restart of the vehicle. ( Speedometer or Tachometer.) The overhead light can just come on driving without you having touched it. The steering wheel controls will stop working. Until you restart the vehicle. The radio has gone out until restart. I have already had to have the transmission replaced in this truck at 24,000 miles. The dealership keeps telling me about these new issues. That unless they find a code. There isn’t a problem. This is not what I paid 62,000 dollars for. The dealer I bought it from is telling me that they will possibly do a buyback. Yet they keep telling me they will get back to me and they don’t. I called the woman who was supposed to call me back. She says she had a family emergency. Chevrolet needs to back their vehicles.
Mfg Campaign: 11640783
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
There is an electrical problem in this vehicle. You can be driving down the road with your high beams on, and they will start flashing. Or they will stop working altogether. Dashboard lights will go out until a restart of the vehicle. ( Speedometer or Tachometer.) The overhead light can just come on driving without you having touched it. The steering wheel controls will stop working. Until you restart the vehicle. The radio has gone out until restart. I have already had to have the transmission replaced in this truck at 24,000 miles. The dealership keeps telling me about these new issues. That unless they find a code. There isn’t a problem. This is not what I paid 62,000 dollars for. The dealer I bought it from is telling me that they will possibly do a buyback. Yet they keep telling me they will get back to me and they don’t. I called the woman who was supposed to call me back. She says she had a family emergency. Chevrolet needs to back their vehicles.
Corrective Action:
There is an electrical problem in this vehicle. You can be driving down the road with your high beams on, and they will start flashing. Or they will stop working altogether. Dashboard lights will go out until a restart of the vehicle. ( Speedometer or Tachometer.) The overhead light can just come on driving without you having touched it. The steering wheel controls will stop working. Until you restart the vehicle. The radio has gone out until restart. I have already had to have the transmission replaced in this truck at 24,000 miles. The dealership keeps telling me about these new issues. That unless they find a code. There isn’t a problem. This is not what I paid 62,000 dollars for. The dealer I bought it from is telling me that they will possibly do a buyback. Yet they keep telling me they will get back to me and they don’t. I called the woman who was supposed to call me back. She says she had a family emergency. Chevrolet needs to back their vehicles.
Additional Notes:
There is an electrical problem in this vehicle. You can be driving down the road with your high beams on, and they will start flashing. Or they will stop working altogether. Dashboard lights will go out until a restart of the vehicle. ( Speedometer or Tachometer.) The overhead light can just come on driving without you having touched it. The steering wheel controls will stop working. Until you restart the vehicle. The radio has gone out until restart. I have already had to have the transmission replaced in this truck at 24,000 miles. The dealership keeps telling me about these new issues. That unless they find a code. There isn’t a problem. This is not what I paid 62,000 dollars for. The dealer I bought it from is telling me that they will possibly do a buyback. Yet they keep telling me they will get back to me and they don’t. I called the woman who was supposed to call me back. She says she had a family emergency. Chevrolet needs to back their vehicles.
Mfg Campaign: 11640783
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
There is an electrical problem in this vehicle. You can be driving down the road with your high beams on, and they will start flashing. Or they will stop working altogether. Dashboard lights will go out until a restart of the vehicle. ( Speedometer or Tachometer.) The overhead light can just come on driving without you having touched it. The steering wheel controls will stop working. Until you restart the vehicle. The radio has gone out until restart. I have already had to have the transmission replaced in this truck at 24,000 miles. The dealership keeps telling me about these new issues. That unless they find a code. There isn’t a problem. This is not what I paid 62,000 dollars for. The dealer I bought it from is telling me that they will possibly do a buyback. Yet they keep telling me they will get back to me and they don’t. I called the woman who was supposed to call me back. She says she had a family emergency. Chevrolet needs to back their vehicles.
Corrective Action:
There is an electrical problem in this vehicle. You can be driving down the road with your high beams on, and they will start flashing. Or they will stop working altogether. Dashboard lights will go out until a restart of the vehicle. ( Speedometer or Tachometer.) The overhead light can just come on driving without you having touched it. The steering wheel controls will stop working. Until you restart the vehicle. The radio has gone out until restart. I have already had to have the transmission replaced in this truck at 24,000 miles. The dealership keeps telling me about these new issues. That unless they find a code. There isn’t a problem. This is not what I paid 62,000 dollars for. The dealer I bought it from is telling me that they will possibly do a buyback. Yet they keep telling me they will get back to me and they don’t. I called the woman who was supposed to call me back. She says she had a family emergency. Chevrolet needs to back their vehicles.
Additional Notes:
There is an electrical problem in this vehicle. You can be driving down the road with your high beams on, and they will start flashing. Or they will stop working altogether. Dashboard lights will go out until a restart of the vehicle. ( Speedometer or Tachometer.) The overhead light can just come on driving without you having touched it. The steering wheel controls will stop working. Until you restart the vehicle. The radio has gone out until restart. I have already had to have the transmission replaced in this truck at 24,000 miles. The dealership keeps telling me about these new issues. That unless they find a code. There isn’t a problem. This is not what I paid 62,000 dollars for. The dealer I bought it from is telling me that they will possibly do a buyback. Yet they keep telling me they will get back to me and they don’t. I called the woman who was supposed to call me back. She says she had a family emergency. Chevrolet needs to back their vehicles.
Mfg Campaign: 11640783
Recall Date: Feb 5, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury