Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On July 21st, 2024, the Exhaust Gas Recirculation (EGR) valve failed. It blows the “Non Walk Home” F03 fuse, resulting in the check engine light and a “Propulsion Power is Reduced” warning message. The vehicle is not to be driven in this condition. The EGR valve is included in the Emission Warranty Parts List and the PZEV Emission Control System Defect Warranty (15yr/150,000mi) is active on the vehicle. The vehicle has been to two Chevrolet service centers, Mission Bay Chevrolet on July 22nd and Kearny Mesa Chevrolet on August 6th without successful repair. They explain that the EGR valve part is on backorder and have no estimate for its availability. The vehicle has been at the Kearny Mesa Chevrolet service department for 55 days. Having the vehicle suddenly and unexpectedly enter a diminished propulsion mode at freeway speeds is unsafe.
Corrective Action:
On July 21st, 2024, the Exhaust Gas Recirculation (EGR) valve failed. It blows the “Non Walk Home” F03 fuse, resulting in the check engine light and a “Propulsion Power is Reduced” warning message. The vehicle is not to be driven in this condition. The EGR valve is included in the Emission Warranty Parts List and the PZEV Emission Control System Defect Warranty (15yr/150,000mi) is active on the vehicle. The vehicle has been to two Chevrolet service centers, Mission Bay Chevrolet on July 22nd and Kearny Mesa Chevrolet on August 6th without successful repair. They explain that the EGR valve part is on backorder and have no estimate for its availability. The vehicle has been at the Kearny Mesa Chevrolet service department for 55 days. Having the vehicle suddenly and unexpectedly enter a diminished propulsion mode at freeway speeds is unsafe.
Additional Notes:
On July 21st, 2024, the Exhaust Gas Recirculation (EGR) valve failed. It blows the “Non Walk Home” F03 fuse, resulting in the check engine light and a “Propulsion Power is Reduced” warning message. The vehicle is not to be driven in this condition. The EGR valve is included in the Emission Warranty Parts List and the PZEV Emission Control System Defect Warranty (15yr/150,000mi) is active on the vehicle. The vehicle has been to two Chevrolet service centers, Mission Bay Chevrolet on July 22nd and Kearny Mesa Chevrolet on August 6th without successful repair. They explain that the EGR valve part is on backorder and have no estimate for its availability. The vehicle has been at the Kearny Mesa Chevrolet service department for 55 days. Having the vehicle suddenly and unexpectedly enter a diminished propulsion mode at freeway speeds is unsafe.
Mfg Campaign: 11617677
Recall Date: Oct 2, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Airbag warning light illuminated on dash. Vehicle no longer registered the passenger in the front passenger seat. Dealer states diagnostic code indicates OCCUPANT POSITION DETECTION SYSTEM SENSOR is faulty. None in stock and no expected delivery date. Until part is repaired/replaced the vehicle will not detect a front seat passenger so the front seat passenger airbags will NOT deploy in a collision. Dealer states cost of repair to be in excess of $1,100!!
Corrective Action:
Airbag warning light illuminated on dash. Vehicle no longer registered the passenger in the front passenger seat. Dealer states diagnostic code indicates OCCUPANT POSITION DETECTION SYSTEM SENSOR is faulty. None in stock and no expected delivery date. Until part is repaired/replaced the vehicle will not detect a front seat passenger so the front seat passenger airbags will NOT deploy in a collision. Dealer states cost of repair to be in excess of $1,100!!
Additional Notes:
Airbag warning light illuminated on dash. Vehicle no longer registered the passenger in the front passenger seat. Dealer states diagnostic code indicates OCCUPANT POSITION DETECTION SYSTEM SENSOR is faulty. None in stock and no expected delivery date. Until part is repaired/replaced the vehicle will not detect a front seat passenger so the front seat passenger airbags will NOT deploy in a collision. Dealer states cost of repair to be in excess of $1,100!!
Mfg Campaign: 11617102
Recall Date: Sep 29, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the highway there was sudden power loss with a message on the display stating "propulsion reduced" and had to pull over.
Corrective Action:
While driving on the highway there was sudden power loss with a message on the display stating "propulsion reduced" and had to pull over.
Additional Notes:
While driving on the highway there was sudden power loss with a message on the display stating "propulsion reduced" and had to pull over.
Mfg Campaign: 11617000
Recall Date: Sep 28, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
As I understand it, the EGR valve failed causing the car to shut down suddenly on the highway. Apparently by blowing the "walk home" fuse. The EGR valve has been unavailable from GM worldwide since Oct 2023 and there is no estimate when it will, if ever, be available.
Corrective Action:
As I understand it, the EGR valve failed causing the car to shut down suddenly on the highway. Apparently by blowing the "walk home" fuse. The EGR valve has been unavailable from GM worldwide since Oct 2023 and there is no estimate when it will, if ever, be available.
Additional Notes:
As I understand it, the EGR valve failed causing the car to shut down suddenly on the highway. Apparently by blowing the "walk home" fuse. The EGR valve has been unavailable from GM worldwide since Oct 2023 and there is no estimate when it will, if ever, be available.
Mfg Campaign: 11616888
Recall Date: Sep 27, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
As I understand it, the EGR valve failed causing the car to shut down suddenly on the highway. Apparently by blowing the "walk home" fuse. The EGR valve has been unavailable from GM worldwide since Oct 2023 and there is no estimate when it will, if ever, be available.
Corrective Action:
As I understand it, the EGR valve failed causing the car to shut down suddenly on the highway. Apparently by blowing the "walk home" fuse. The EGR valve has been unavailable from GM worldwide since Oct 2023 and there is no estimate when it will, if ever, be available.
Additional Notes:
As I understand it, the EGR valve failed causing the car to shut down suddenly on the highway. Apparently by blowing the "walk home" fuse. The EGR valve has been unavailable from GM worldwide since Oct 2023 and there is no estimate when it will, if ever, be available.
Mfg Campaign: 11616888
Recall Date: Sep 27, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I understand it, the EGR valve failed causing the car to shut down suddenly on the highway. Apparently by blowing the "walk home" fuse. The EGR valve has been unavailable from GM worldwide since Oct 2023 and there is no estimate when it will, if ever, be available.
Corrective Action:
As I understand it, the EGR valve failed causing the car to shut down suddenly on the highway. Apparently by blowing the "walk home" fuse. The EGR valve has been unavailable from GM worldwide since Oct 2023 and there is no estimate when it will, if ever, be available.
Additional Notes:
As I understand it, the EGR valve failed causing the car to shut down suddenly on the highway. Apparently by blowing the "walk home" fuse. The EGR valve has been unavailable from GM worldwide since Oct 2023 and there is no estimate when it will, if ever, be available.
Mfg Campaign: 11616888
Recall Date: Sep 27, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Reduced propulsion message appears on the dash and car lost propulsion on the highway. The EGR blew a fuse and the car enters the walk home mode. This problem should be covered under warranty but my dealership says it is not covered. This issue causes the car not to be able to drive. Chevy is back ordered for the part and there is no estimate of when the part will be available. They apparently do not make the part anymore and there is no fix. Th EGR seems to have bad soldering and blows the fuse #3.
Corrective Action:
Reduced propulsion message appears on the dash and car lost propulsion on the highway. The EGR blew a fuse and the car enters the walk home mode. This problem should be covered under warranty but my dealership says it is not covered. This issue causes the car not to be able to drive. Chevy is back ordered for the part and there is no estimate of when the part will be available. They apparently do not make the part anymore and there is no fix. Th EGR seems to have bad soldering and blows the fuse #3.
Additional Notes:
Reduced propulsion message appears on the dash and car lost propulsion on the highway. The EGR blew a fuse and the car enters the walk home mode. This problem should be covered under warranty but my dealership says it is not covered. This issue causes the car not to be able to drive. Chevy is back ordered for the part and there is no estimate of when the part will be available. They apparently do not make the part anymore and there is no fix. Th EGR seems to have bad soldering and blows the fuse #3.
Mfg Campaign: 11616085
Recall Date: Sep 23, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Reduced propulsion message appears on the dash and car lost propulsion on the highway. The EGR blew a fuse and the car enters the walk home mode. This problem should be covered under warranty but my dealership says it is not covered. This issue causes the car not to be able to drive. Chevy is back ordered for the part and there is no estimate of when the part will be available. They apparently do not make the part anymore and there is no fix. Th EGR seems to have bad soldering and blows the fuse #3.
Corrective Action:
Reduced propulsion message appears on the dash and car lost propulsion on the highway. The EGR blew a fuse and the car enters the walk home mode. This problem should be covered under warranty but my dealership says it is not covered. This issue causes the car not to be able to drive. Chevy is back ordered for the part and there is no estimate of when the part will be available. They apparently do not make the part anymore and there is no fix. Th EGR seems to have bad soldering and blows the fuse #3.
Additional Notes:
Reduced propulsion message appears on the dash and car lost propulsion on the highway. The EGR blew a fuse and the car enters the walk home mode. This problem should be covered under warranty but my dealership says it is not covered. This issue causes the car not to be able to drive. Chevy is back ordered for the part and there is no estimate of when the part will be available. They apparently do not make the part anymore and there is no fix. Th EGR seems to have bad soldering and blows the fuse #3.
Mfg Campaign: 11616085
Recall Date: Sep 23, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Reduced propulsion message appears on the dash and car lost propulsion on the highway. The EGR blew a fuse and the car enters the walk home mode. This problem should be covered under warranty but my dealership says it is not covered. This issue causes the car not to be able to drive. Chevy is back ordered for the part and there is no estimate of when the part will be available. They apparently do not make the part anymore and there is no fix. Th EGR seems to have bad soldering and blows the fuse #3.
Corrective Action:
Reduced propulsion message appears on the dash and car lost propulsion on the highway. The EGR blew a fuse and the car enters the walk home mode. This problem should be covered under warranty but my dealership says it is not covered. This issue causes the car not to be able to drive. Chevy is back ordered for the part and there is no estimate of when the part will be available. They apparently do not make the part anymore and there is no fix. Th EGR seems to have bad soldering and blows the fuse #3.
Additional Notes:
Reduced propulsion message appears on the dash and car lost propulsion on the highway. The EGR blew a fuse and the car enters the walk home mode. This problem should be covered under warranty but my dealership says it is not covered. This issue causes the car not to be able to drive. Chevy is back ordered for the part and there is no estimate of when the part will be available. They apparently do not make the part anymore and there is no fix. Th EGR seems to have bad soldering and blows the fuse #3.
Mfg Campaign: 11616085
Recall Date: Sep 23, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on high-speed devided highways including stretches where traffic was 2-way (single lanes separated by concrete barrier during road maintenance) Chevy Volt indicated "reduced propulsion", and in 2 cases forced shut-down of electric and gas engine where the single-lane travel had cement barriers on both sides of the driving lane.In at least one case, the engine forced 30-40 mph travel until a break in the right-hand cement barrier was interrupted and I could get off the highway. In another case, the engine and fuel propulsion shut down but there was a breakdown lane on the right allowing traffic flow but exposing me to risk due to how close 65 mph traffic was passiing me. In each failure case, after turning off and re-starting the vehicle, the vehicle seemed to have re-set propulsion control and I could continue the trip at normal speed until another warning but not complete faillure occurred (both lanes being available so I could drive to an exit, turn off the ignition, restart and resume the travel). I believe the failure was in the BECM (Battery Energy Control Module) but the Chevrolet dealer identified an EGR failure that prevents their repair team from diagnosing the BECM. Whatever the failure was, it put me iin a very dangerous situation in at least 2 points in my 600 mile trip.
Corrective Action:
While driving on high-speed devided highways including stretches where traffic was 2-way (single lanes separated by concrete barrier during road maintenance) Chevy Volt indicated "reduced propulsion", and in 2 cases forced shut-down of electric and gas engine where the single-lane travel had cement barriers on both sides of the driving lane.In at least one case, the engine forced 30-40 mph travel until a break in the right-hand cement barrier was interrupted and I could get off the highway. In another case, the engine and fuel propulsion shut down but there was a breakdown lane on the right allowing traffic flow but exposing me to risk due to how close 65 mph traffic was passiing me. In each failure case, after turning off and re-starting the vehicle, the vehicle seemed to have re-set propulsion control and I could continue the trip at normal speed until another warning but not complete faillure occurred (both lanes being available so I could drive to an exit, turn off the ignition, restart and resume the travel). I believe the failure was in the BECM (Battery Energy Control Module) but the Chevrolet dealer identified an EGR failure that prevents their repair team from diagnosing the BECM. Whatever the failure was, it put me iin a very dangerous situation in at least 2 points in my 600 mile trip.
Additional Notes:
While driving on high-speed devided highways including stretches where traffic was 2-way (single lanes separated by concrete barrier during road maintenance) Chevy Volt indicated "reduced propulsion", and in 2 cases forced shut-down of electric and gas engine where the single-lane travel had cement barriers on both sides of the driving lane.In at least one case, the engine forced 30-40 mph travel until a break in the right-hand cement barrier was interrupted and I could get off the highway. In another case, the engine and fuel propulsion shut down but there was a breakdown lane on the right allowing traffic flow but exposing me to risk due to how close 65 mph traffic was passiing me. In each failure case, after turning off and re-starting the vehicle, the vehicle seemed to have re-set propulsion control and I could continue the trip at normal speed until another warning but not complete faillure occurred (both lanes being available so I could drive to an exit, turn off the ignition, restart and resume the travel). I believe the failure was in the BECM (Battery Energy Control Module) but the Chevrolet dealer identified an EGR failure that prevents their repair team from diagnosing the BECM. Whatever the failure was, it put me iin a very dangerous situation in at least 2 points in my 600 mile trip.
Mfg Campaign: 11615617
Recall Date: Sep 20, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on high-speed devided highways including stretches where traffic was 2-way (single lanes separated by concrete barrier during road maintenance) Chevy Volt indicated "reduced propulsion", and in 2 cases forced shut-down of electric and gas engine where the single-lane travel had cement barriers on both sides of the driving lane.In at least one case, the engine forced 30-40 mph travel until a break in the right-hand cement barrier was interrupted and I could get off the highway. In another case, the engine and fuel propulsion shut down but there was a breakdown lane on the right allowing traffic flow but exposing me to risk due to how close 65 mph traffic was passiing me. In each failure case, after turning off and re-starting the vehicle, the vehicle seemed to have re-set propulsion control and I could continue the trip at normal speed until another warning but not complete faillure occurred (both lanes being available so I could drive to an exit, turn off the ignition, restart and resume the travel). I believe the failure was in the BECM (Battery Energy Control Module) but the Chevrolet dealer identified an EGR failure that prevents their repair team from diagnosing the BECM. Whatever the failure was, it put me iin a very dangerous situation in at least 2 points in my 600 mile trip.
Corrective Action:
While driving on high-speed devided highways including stretches where traffic was 2-way (single lanes separated by concrete barrier during road maintenance) Chevy Volt indicated "reduced propulsion", and in 2 cases forced shut-down of electric and gas engine where the single-lane travel had cement barriers on both sides of the driving lane.In at least one case, the engine forced 30-40 mph travel until a break in the right-hand cement barrier was interrupted and I could get off the highway. In another case, the engine and fuel propulsion shut down but there was a breakdown lane on the right allowing traffic flow but exposing me to risk due to how close 65 mph traffic was passiing me. In each failure case, after turning off and re-starting the vehicle, the vehicle seemed to have re-set propulsion control and I could continue the trip at normal speed until another warning but not complete faillure occurred (both lanes being available so I could drive to an exit, turn off the ignition, restart and resume the travel). I believe the failure was in the BECM (Battery Energy Control Module) but the Chevrolet dealer identified an EGR failure that prevents their repair team from diagnosing the BECM. Whatever the failure was, it put me iin a very dangerous situation in at least 2 points in my 600 mile trip.
Additional Notes:
While driving on high-speed devided highways including stretches where traffic was 2-way (single lanes separated by concrete barrier during road maintenance) Chevy Volt indicated "reduced propulsion", and in 2 cases forced shut-down of electric and gas engine where the single-lane travel had cement barriers on both sides of the driving lane.In at least one case, the engine forced 30-40 mph travel until a break in the right-hand cement barrier was interrupted and I could get off the highway. In another case, the engine and fuel propulsion shut down but there was a breakdown lane on the right allowing traffic flow but exposing me to risk due to how close 65 mph traffic was passiing me. In each failure case, after turning off and re-starting the vehicle, the vehicle seemed to have re-set propulsion control and I could continue the trip at normal speed until another warning but not complete faillure occurred (both lanes being available so I could drive to an exit, turn off the ignition, restart and resume the travel). I believe the failure was in the BECM (Battery Energy Control Module) but the Chevrolet dealer identified an EGR failure that prevents their repair team from diagnosing the BECM. Whatever the failure was, it put me iin a very dangerous situation in at least 2 points in my 600 mile trip.
Mfg Campaign: 11615617
Recall Date: Sep 20, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on high-speed devided highways including stretches where traffic was 2-way (single lanes separated by concrete barrier during road maintenance) Chevy Volt indicated "reduced propulsion", and in 2 cases forced shut-down of electric and gas engine where the single-lane travel had cement barriers on both sides of the driving lane.In at least one case, the engine forced 30-40 mph travel until a break in the right-hand cement barrier was interrupted and I could get off the highway. In another case, the engine and fuel propulsion shut down but there was a breakdown lane on the right allowing traffic flow but exposing me to risk due to how close 65 mph traffic was passiing me. In each failure case, after turning off and re-starting the vehicle, the vehicle seemed to have re-set propulsion control and I could continue the trip at normal speed until another warning but not complete faillure occurred (both lanes being available so I could drive to an exit, turn off the ignition, restart and resume the travel). I believe the failure was in the BECM (Battery Energy Control Module) but the Chevrolet dealer identified an EGR failure that prevents their repair team from diagnosing the BECM. Whatever the failure was, it put me iin a very dangerous situation in at least 2 points in my 600 mile trip.
Corrective Action:
While driving on high-speed devided highways including stretches where traffic was 2-way (single lanes separated by concrete barrier during road maintenance) Chevy Volt indicated "reduced propulsion", and in 2 cases forced shut-down of electric and gas engine where the single-lane travel had cement barriers on both sides of the driving lane.In at least one case, the engine forced 30-40 mph travel until a break in the right-hand cement barrier was interrupted and I could get off the highway. In another case, the engine and fuel propulsion shut down but there was a breakdown lane on the right allowing traffic flow but exposing me to risk due to how close 65 mph traffic was passiing me. In each failure case, after turning off and re-starting the vehicle, the vehicle seemed to have re-set propulsion control and I could continue the trip at normal speed until another warning but not complete faillure occurred (both lanes being available so I could drive to an exit, turn off the ignition, restart and resume the travel). I believe the failure was in the BECM (Battery Energy Control Module) but the Chevrolet dealer identified an EGR failure that prevents their repair team from diagnosing the BECM. Whatever the failure was, it put me iin a very dangerous situation in at least 2 points in my 600 mile trip.
Additional Notes:
While driving on high-speed devided highways including stretches where traffic was 2-way (single lanes separated by concrete barrier during road maintenance) Chevy Volt indicated "reduced propulsion", and in 2 cases forced shut-down of electric and gas engine where the single-lane travel had cement barriers on both sides of the driving lane.In at least one case, the engine forced 30-40 mph travel until a break in the right-hand cement barrier was interrupted and I could get off the highway. In another case, the engine and fuel propulsion shut down but there was a breakdown lane on the right allowing traffic flow but exposing me to risk due to how close 65 mph traffic was passiing me. In each failure case, after turning off and re-starting the vehicle, the vehicle seemed to have re-set propulsion control and I could continue the trip at normal speed until another warning but not complete faillure occurred (both lanes being available so I could drive to an exit, turn off the ignition, restart and resume the travel). I believe the failure was in the BECM (Battery Energy Control Module) but the Chevrolet dealer identified an EGR failure that prevents their repair team from diagnosing the BECM. Whatever the failure was, it put me iin a very dangerous situation in at least 2 points in my 600 mile trip.
Mfg Campaign: 11615617
Recall Date: Sep 20, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING, A WARNING CHIME SOUNDED AND A MESSAGE APPEARED SAYING "PROPULSION POWER REDUCED." THE CHECK ENGINE LIGHT ALSO APPEARED. THE CAR LOST POWER, WOULD ACCELERATE ONLY VERY SLOWLY, AND EVENTUALLY DIED ALONG A BUSY ROAD. AFTER A PERIOD, I WAS ABLE TO RESTART CAR AND DRIVE VERY SLOWLY TO DEALER. I WAS TOLD THAT THE PROBLEM WAS A FAULTY EGR VALVE, WHICH WAS BLOWING A FUSE AND WOULD DO SO AGAIN. DEALER WAS UNABLE TO FIND A REPLACEMENT VALVE ANYWHERE IN THE NATION. GM APPARENTLY IS NOT MANUFACTURING REPLACEMENTS FOR THIS COMPONENTS, AND FROM REPORTS FOUND ONLIINE, PLENTY OF OTHERS HAVE HAD THE SAME PROBLEM. THE TEMPORARY FIX IS TO DISCONNECT THE EGR VALVE, WHICH RESULTS IN INCREASED VEHICLE EMISSIONS. I WILL BE UNABLE TO PASS MY NEXT EMISSIONS TEST NEXT YEAR. THE SAFETY ISSUE IS THAT THE VEHICLE CAN QUIT RUNNING WITHOUT WARNING IN ANY SITUATION.
Corrective Action:
WHILE DRIVING, A WARNING CHIME SOUNDED AND A MESSAGE APPEARED SAYING "PROPULSION POWER REDUCED." THE CHECK ENGINE LIGHT ALSO APPEARED. THE CAR LOST POWER, WOULD ACCELERATE ONLY VERY SLOWLY, AND EVENTUALLY DIED ALONG A BUSY ROAD. AFTER A PERIOD, I WAS ABLE TO RESTART CAR AND DRIVE VERY SLOWLY TO DEALER. I WAS TOLD THAT THE PROBLEM WAS A FAULTY EGR VALVE, WHICH WAS BLOWING A FUSE AND WOULD DO SO AGAIN. DEALER WAS UNABLE TO FIND A REPLACEMENT VALVE ANYWHERE IN THE NATION. GM APPARENTLY IS NOT MANUFACTURING REPLACEMENTS FOR THIS COMPONENTS, AND FROM REPORTS FOUND ONLIINE, PLENTY OF OTHERS HAVE HAD THE SAME PROBLEM. THE TEMPORARY FIX IS TO DISCONNECT THE EGR VALVE, WHICH RESULTS IN INCREASED VEHICLE EMISSIONS. I WILL BE UNABLE TO PASS MY NEXT EMISSIONS TEST NEXT YEAR. THE SAFETY ISSUE IS THAT THE VEHICLE CAN QUIT RUNNING WITHOUT WARNING IN ANY SITUATION.
Additional Notes:
WHILE DRIVING, A WARNING CHIME SOUNDED AND A MESSAGE APPEARED SAYING "PROPULSION POWER REDUCED." THE CHECK ENGINE LIGHT ALSO APPEARED. THE CAR LOST POWER, WOULD ACCELERATE ONLY VERY SLOWLY, AND EVENTUALLY DIED ALONG A BUSY ROAD. AFTER A PERIOD, I WAS ABLE TO RESTART CAR AND DRIVE VERY SLOWLY TO DEALER. I WAS TOLD THAT THE PROBLEM WAS A FAULTY EGR VALVE, WHICH WAS BLOWING A FUSE AND WOULD DO SO AGAIN. DEALER WAS UNABLE TO FIND A REPLACEMENT VALVE ANYWHERE IN THE NATION. GM APPARENTLY IS NOT MANUFACTURING REPLACEMENTS FOR THIS COMPONENTS, AND FROM REPORTS FOUND ONLIINE, PLENTY OF OTHERS HAVE HAD THE SAME PROBLEM. THE TEMPORARY FIX IS TO DISCONNECT THE EGR VALVE, WHICH RESULTS IN INCREASED VEHICLE EMISSIONS. I WILL BE UNABLE TO PASS MY NEXT EMISSIONS TEST NEXT YEAR. THE SAFETY ISSUE IS THAT THE VEHICLE CAN QUIT RUNNING WITHOUT WARNING IN ANY SITUATION.
Mfg Campaign: 11615393
Recall Date: Sep 19, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING, A WARNING CHIME SOUNDED AND A MESSAGE APPEARED SAYING "PROPULSION POWER REDUCED." THE CHECK ENGINE LIGHT ALSO APPEARED. THE CAR LOST POWER, WOULD ACCELERATE ONLY VERY SLOWLY, AND EVENTUALLY DIED ALONG A BUSY ROAD. AFTER A PERIOD, I WAS ABLE TO RESTART CAR AND DRIVE VERY SLOWLY TO DEALER. I WAS TOLD THAT THE PROBLEM WAS A FAULTY EGR VALVE, WHICH WAS BLOWING A FUSE AND WOULD DO SO AGAIN. DEALER WAS UNABLE TO FIND A REPLACEMENT VALVE ANYWHERE IN THE NATION. GM APPARENTLY IS NOT MANUFACTURING REPLACEMENTS FOR THIS COMPONENTS, AND FROM REPORTS FOUND ONLIINE, PLENTY OF OTHERS HAVE HAD THE SAME PROBLEM. THE TEMPORARY FIX IS TO DISCONNECT THE EGR VALVE, WHICH RESULTS IN INCREASED VEHICLE EMISSIONS. I WILL BE UNABLE TO PASS MY NEXT EMISSIONS TEST NEXT YEAR. THE SAFETY ISSUE IS THAT THE VEHICLE CAN QUIT RUNNING WITHOUT WARNING IN ANY SITUATION.
Corrective Action:
WHILE DRIVING, A WARNING CHIME SOUNDED AND A MESSAGE APPEARED SAYING "PROPULSION POWER REDUCED." THE CHECK ENGINE LIGHT ALSO APPEARED. THE CAR LOST POWER, WOULD ACCELERATE ONLY VERY SLOWLY, AND EVENTUALLY DIED ALONG A BUSY ROAD. AFTER A PERIOD, I WAS ABLE TO RESTART CAR AND DRIVE VERY SLOWLY TO DEALER. I WAS TOLD THAT THE PROBLEM WAS A FAULTY EGR VALVE, WHICH WAS BLOWING A FUSE AND WOULD DO SO AGAIN. DEALER WAS UNABLE TO FIND A REPLACEMENT VALVE ANYWHERE IN THE NATION. GM APPARENTLY IS NOT MANUFACTURING REPLACEMENTS FOR THIS COMPONENTS, AND FROM REPORTS FOUND ONLIINE, PLENTY OF OTHERS HAVE HAD THE SAME PROBLEM. THE TEMPORARY FIX IS TO DISCONNECT THE EGR VALVE, WHICH RESULTS IN INCREASED VEHICLE EMISSIONS. I WILL BE UNABLE TO PASS MY NEXT EMISSIONS TEST NEXT YEAR. THE SAFETY ISSUE IS THAT THE VEHICLE CAN QUIT RUNNING WITHOUT WARNING IN ANY SITUATION.
Additional Notes:
WHILE DRIVING, A WARNING CHIME SOUNDED AND A MESSAGE APPEARED SAYING "PROPULSION POWER REDUCED." THE CHECK ENGINE LIGHT ALSO APPEARED. THE CAR LOST POWER, WOULD ACCELERATE ONLY VERY SLOWLY, AND EVENTUALLY DIED ALONG A BUSY ROAD. AFTER A PERIOD, I WAS ABLE TO RESTART CAR AND DRIVE VERY SLOWLY TO DEALER. I WAS TOLD THAT THE PROBLEM WAS A FAULTY EGR VALVE, WHICH WAS BLOWING A FUSE AND WOULD DO SO AGAIN. DEALER WAS UNABLE TO FIND A REPLACEMENT VALVE ANYWHERE IN THE NATION. GM APPARENTLY IS NOT MANUFACTURING REPLACEMENTS FOR THIS COMPONENTS, AND FROM REPORTS FOUND ONLIINE, PLENTY OF OTHERS HAVE HAD THE SAME PROBLEM. THE TEMPORARY FIX IS TO DISCONNECT THE EGR VALVE, WHICH RESULTS IN INCREASED VEHICLE EMISSIONS. I WILL BE UNABLE TO PASS MY NEXT EMISSIONS TEST NEXT YEAR. THE SAFETY ISSUE IS THAT THE VEHICLE CAN QUIT RUNNING WITHOUT WARNING IN ANY SITUATION.
Mfg Campaign: 11615393
Recall Date: Sep 19, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING, A WARNING CHIME SOUNDED AND A MESSAGE APPEARED SAYING "PROPULSION POWER REDUCED." THE CHECK ENGINE LIGHT ALSO APPEARED. THE CAR LOST POWER, WOULD ACCELERATE ONLY VERY SLOWLY, AND EVENTUALLY DIED ALONG A BUSY ROAD. AFTER A PERIOD, I WAS ABLE TO RESTART CAR AND DRIVE VERY SLOWLY TO DEALER. I WAS TOLD THAT THE PROBLEM WAS A FAULTY EGR VALVE, WHICH WAS BLOWING A FUSE AND WOULD DO SO AGAIN. DEALER WAS UNABLE TO FIND A REPLACEMENT VALVE ANYWHERE IN THE NATION. GM APPARENTLY IS NOT MANUFACTURING REPLACEMENTS FOR THIS COMPONENTS, AND FROM REPORTS FOUND ONLIINE, PLENTY OF OTHERS HAVE HAD THE SAME PROBLEM. THE TEMPORARY FIX IS TO DISCONNECT THE EGR VALVE, WHICH RESULTS IN INCREASED VEHICLE EMISSIONS. I WILL BE UNABLE TO PASS MY NEXT EMISSIONS TEST NEXT YEAR. THE SAFETY ISSUE IS THAT THE VEHICLE CAN QUIT RUNNING WITHOUT WARNING IN ANY SITUATION.
Corrective Action:
WHILE DRIVING, A WARNING CHIME SOUNDED AND A MESSAGE APPEARED SAYING "PROPULSION POWER REDUCED." THE CHECK ENGINE LIGHT ALSO APPEARED. THE CAR LOST POWER, WOULD ACCELERATE ONLY VERY SLOWLY, AND EVENTUALLY DIED ALONG A BUSY ROAD. AFTER A PERIOD, I WAS ABLE TO RESTART CAR AND DRIVE VERY SLOWLY TO DEALER. I WAS TOLD THAT THE PROBLEM WAS A FAULTY EGR VALVE, WHICH WAS BLOWING A FUSE AND WOULD DO SO AGAIN. DEALER WAS UNABLE TO FIND A REPLACEMENT VALVE ANYWHERE IN THE NATION. GM APPARENTLY IS NOT MANUFACTURING REPLACEMENTS FOR THIS COMPONENTS, AND FROM REPORTS FOUND ONLIINE, PLENTY OF OTHERS HAVE HAD THE SAME PROBLEM. THE TEMPORARY FIX IS TO DISCONNECT THE EGR VALVE, WHICH RESULTS IN INCREASED VEHICLE EMISSIONS. I WILL BE UNABLE TO PASS MY NEXT EMISSIONS TEST NEXT YEAR. THE SAFETY ISSUE IS THAT THE VEHICLE CAN QUIT RUNNING WITHOUT WARNING IN ANY SITUATION.
Additional Notes:
WHILE DRIVING, A WARNING CHIME SOUNDED AND A MESSAGE APPEARED SAYING "PROPULSION POWER REDUCED." THE CHECK ENGINE LIGHT ALSO APPEARED. THE CAR LOST POWER, WOULD ACCELERATE ONLY VERY SLOWLY, AND EVENTUALLY DIED ALONG A BUSY ROAD. AFTER A PERIOD, I WAS ABLE TO RESTART CAR AND DRIVE VERY SLOWLY TO DEALER. I WAS TOLD THAT THE PROBLEM WAS A FAULTY EGR VALVE, WHICH WAS BLOWING A FUSE AND WOULD DO SO AGAIN. DEALER WAS UNABLE TO FIND A REPLACEMENT VALVE ANYWHERE IN THE NATION. GM APPARENTLY IS NOT MANUFACTURING REPLACEMENTS FOR THIS COMPONENTS, AND FROM REPORTS FOUND ONLIINE, PLENTY OF OTHERS HAVE HAD THE SAME PROBLEM. THE TEMPORARY FIX IS TO DISCONNECT THE EGR VALVE, WHICH RESULTS IN INCREASED VEHICLE EMISSIONS. I WILL BE UNABLE TO PASS MY NEXT EMISSIONS TEST NEXT YEAR. THE SAFETY ISSUE IS THAT THE VEHICLE CAN QUIT RUNNING WITHOUT WARNING IN ANY SITUATION.
Mfg Campaign: 11615393
Recall Date: Sep 19, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This car has a failed EGR valve which first became evident in March of 2024. There are no parts available, this in an emissions issue but the failure causes blown fuses which can cause the car to completely stop running which is a safety issue. Reduced propulsion is a symptom which is dangerous and this has been confirmed by three Chevy dealerships. I have had the EGR valve cleaned to the tune of $1200, have a deposit on a new valve which doesn't seem to exist for $850. There were no other messages before the failure. I am driving the car with the EGR valve disconnected, mostly on the battery power but no end is in sight to this problem.
Corrective Action:
This car has a failed EGR valve which first became evident in March of 2024. There are no parts available, this in an emissions issue but the failure causes blown fuses which can cause the car to completely stop running which is a safety issue. Reduced propulsion is a symptom which is dangerous and this has been confirmed by three Chevy dealerships. I have had the EGR valve cleaned to the tune of $1200, have a deposit on a new valve which doesn't seem to exist for $850. There were no other messages before the failure. I am driving the car with the EGR valve disconnected, mostly on the battery power but no end is in sight to this problem.
Additional Notes:
This car has a failed EGR valve which first became evident in March of 2024. There are no parts available, this in an emissions issue but the failure causes blown fuses which can cause the car to completely stop running which is a safety issue. Reduced propulsion is a symptom which is dangerous and this has been confirmed by three Chevy dealerships. I have had the EGR valve cleaned to the tune of $1200, have a deposit on a new valve which doesn't seem to exist for $850. There were no other messages before the failure. I am driving the car with the EGR valve disconnected, mostly on the battery power but no end is in sight to this problem.
Mfg Campaign: 11615510
Recall Date: Sep 19, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This car has a failed EGR valve which first became evident in March of 2024. There are no parts available, this in an emissions issue but the failure causes blown fuses which can cause the car to completely stop running which is a safety issue. Reduced propulsion is a symptom which is dangerous and this has been confirmed by three Chevy dealerships. I have had the EGR valve cleaned to the tune of $1200, have a deposit on a new valve which doesn't seem to exist for $850. There were no other messages before the failure. I am driving the car with the EGR valve disconnected, mostly on the battery power but no end is in sight to this problem.
Corrective Action:
This car has a failed EGR valve which first became evident in March of 2024. There are no parts available, this in an emissions issue but the failure causes blown fuses which can cause the car to completely stop running which is a safety issue. Reduced propulsion is a symptom which is dangerous and this has been confirmed by three Chevy dealerships. I have had the EGR valve cleaned to the tune of $1200, have a deposit on a new valve which doesn't seem to exist for $850. There were no other messages before the failure. I am driving the car with the EGR valve disconnected, mostly on the battery power but no end is in sight to this problem.
Additional Notes:
This car has a failed EGR valve which first became evident in March of 2024. There are no parts available, this in an emissions issue but the failure causes blown fuses which can cause the car to completely stop running which is a safety issue. Reduced propulsion is a symptom which is dangerous and this has been confirmed by three Chevy dealerships. I have had the EGR valve cleaned to the tune of $1200, have a deposit on a new valve which doesn't seem to exist for $850. There were no other messages before the failure. I am driving the car with the EGR valve disconnected, mostly on the battery power but no end is in sight to this problem.
Mfg Campaign: 11615510
Recall Date: Sep 19, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This car has a failed EGR valve which first became evident in March of 2024. There are no parts available, this in an emissions issue but the failure causes blown fuses which can cause the car to completely stop running which is a safety issue. Reduced propulsion is a symptom which is dangerous and this has been confirmed by three Chevy dealerships. I have had the EGR valve cleaned to the tune of $1200, have a deposit on a new valve which doesn't seem to exist for $850. There were no other messages before the failure. I am driving the car with the EGR valve disconnected, mostly on the battery power but no end is in sight to this problem.
Corrective Action:
This car has a failed EGR valve which first became evident in March of 2024. There are no parts available, this in an emissions issue but the failure causes blown fuses which can cause the car to completely stop running which is a safety issue. Reduced propulsion is a symptom which is dangerous and this has been confirmed by three Chevy dealerships. I have had the EGR valve cleaned to the tune of $1200, have a deposit on a new valve which doesn't seem to exist for $850. There were no other messages before the failure. I am driving the car with the EGR valve disconnected, mostly on the battery power but no end is in sight to this problem.
Additional Notes:
This car has a failed EGR valve which first became evident in March of 2024. There are no parts available, this in an emissions issue but the failure causes blown fuses which can cause the car to completely stop running which is a safety issue. Reduced propulsion is a symptom which is dangerous and this has been confirmed by three Chevy dealerships. I have had the EGR valve cleaned to the tune of $1200, have a deposit on a new valve which doesn't seem to exist for $850. There were no other messages before the failure. I am driving the car with the EGR valve disconnected, mostly on the battery power but no end is in sight to this problem.
Mfg Campaign: 11615510
Recall Date: Sep 19, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Reduced propulsion power and check engine light. EGR valve failure per mechanic. Part has been on a global back order for 1.5 years. The car will not pass emissions testing and can blow a fuse that will make the car inoperable. The part is also costly at 2400.00 without labor costs. My car has 83,000 miles, is well-maintained and only 7 years old and now I can’t drive it or sell it.
Corrective Action:
Reduced propulsion power and check engine light. EGR valve failure per mechanic. Part has been on a global back order for 1.5 years. The car will not pass emissions testing and can blow a fuse that will make the car inoperable. The part is also costly at 2400.00 without labor costs. My car has 83,000 miles, is well-maintained and only 7 years old and now I can’t drive it or sell it.
Additional Notes:
Reduced propulsion power and check engine light. EGR valve failure per mechanic. Part has been on a global back order for 1.5 years. The car will not pass emissions testing and can blow a fuse that will make the car inoperable. The part is also costly at 2400.00 without labor costs. My car has 83,000 miles, is well-maintained and only 7 years old and now I can’t drive it or sell it.
Mfg Campaign: 11615126
Recall Date: Sep 18, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Reduced propulsion power and check engine light. EGR valve failure per mechanic. Part has been on a global back order for 1.5 years. The car will not pass emissions testing and can blow a fuse that will make the car inoperable. The part is also costly at 2400.00 without labor costs. My car has 83,000 miles, is well-maintained and only 7 years old and now I can’t drive it or sell it.
Corrective Action:
Reduced propulsion power and check engine light. EGR valve failure per mechanic. Part has been on a global back order for 1.5 years. The car will not pass emissions testing and can blow a fuse that will make the car inoperable. The part is also costly at 2400.00 without labor costs. My car has 83,000 miles, is well-maintained and only 7 years old and now I can’t drive it or sell it.
Additional Notes:
Reduced propulsion power and check engine light. EGR valve failure per mechanic. Part has been on a global back order for 1.5 years. The car will not pass emissions testing and can blow a fuse that will make the car inoperable. The part is also costly at 2400.00 without labor costs. My car has 83,000 miles, is well-maintained and only 7 years old and now I can’t drive it or sell it.
Mfg Campaign: 11615126
Recall Date: Sep 18, 2024
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