Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR WILL JOLT WHEN ACCELERATING FROM A STOP. USUALLY BETWEEN 1ST AND 2MD FEAR, THE CAR WILL TEMPORARILY STOP ACCELERATING, WHILE THE RPMS HOLD, THEN JOLT FORWARD WHEN THE CAR FINALLY SHIFTS. IT FEELS AS IF YOU HAVE BEEN REAR ENDED. IT MOST OFTEN HAPPENS WHEN I AM TURNING, BUT ALSO HAPPENS GOING STRAIGHT FROM A STOP. PROBLEM STARTED AROUND D 20,000 MILES, HAS BEEN TO THE DEALERSHIP 4 TIMES, WITH 2 SOFTWARE UPDATES AND NO SOLUTION.
Corrective Action:
THE CAR WILL JOLT WHEN ACCELERATING FROM A STOP. USUALLY BETWEEN 1ST AND 2MD FEAR, THE CAR WILL TEMPORARILY STOP ACCELERATING, WHILE THE RPMS HOLD, THEN JOLT FORWARD WHEN THE CAR FINALLY SHIFTS. IT FEELS AS IF YOU HAVE BEEN REAR ENDED. IT MOST OFTEN HAPPENS WHEN I AM TURNING, BUT ALSO HAPPENS GOING STRAIGHT FROM A STOP. PROBLEM STARTED AROUND D 20,000 MILES, HAS BEEN TO THE DEALERSHIP 4 TIMES, WITH 2 SOFTWARE UPDATES AND NO SOLUTION.
Additional Notes:
THE CAR WILL JOLT WHEN ACCELERATING FROM A STOP. USUALLY BETWEEN 1ST AND 2MD FEAR, THE CAR WILL TEMPORARILY STOP ACCELERATING, WHILE THE RPMS HOLD, THEN JOLT FORWARD WHEN THE CAR FINALLY SHIFTS. IT FEELS AS IF YOU HAVE BEEN REAR ENDED. IT MOST OFTEN HAPPENS WHEN I AM TURNING, BUT ALSO HAPPENS GOING STRAIGHT FROM A STOP. PROBLEM STARTED AROUND D 20,000 MILES, HAS BEEN TO THE DEALERSHIP 4 TIMES, WITH 2 SOFTWARE UPDATES AND NO SOLUTION.
Mfg Campaign: 11240405
Recall Date: Jul 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11240429
Recall Date: Jul 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11240429
Recall Date: Jul 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11240429
Recall Date: Jul 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11240429
Recall Date: Jul 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11240429
Recall Date: Jul 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE CHECK ENGINE LIGHT COMES ON AND THE CAR STALL, STOPS IN THE MIDDLE OF THE STREET WHILE IM DRIVING WITH MY CHILDREN. IT SPENT OVER A MONTH AT SOUTH SHORE CHRYSLER IN NY BEFORE THEY FIGURED OUT WHAT WAS WRONG, CLAIMED IT WAS FIXED, AND THE SAME THING STARTED HAPPENING ALL OVER AGAIN- CHECK ENGINE LIGHT AND STALLING ON THE ROAD. IT HAS BEEN AT SOUTH SHORE CHRYSLER IN INWOOD FOR ABOUT A MONTH NOW, AND NOTHING HAS BEEN DONE TO FIX THIS CAR. IT IS A DANGER TO DRIVE. I KNOW NY HAS LEMON LAWS AND I WANT CHRYSLER TO BUY ME OUT OF THE REMAINING 6 MONTHS OF MY LEASE AND TAKE RESPONSIBILITY FOR THIS DANGEROUS AND FAULTY CAR.
Corrective Action:
THE CHECK ENGINE LIGHT COMES ON AND THE CAR STALL, STOPS IN THE MIDDLE OF THE STREET WHILE IM DRIVING WITH MY CHILDREN. IT SPENT OVER A MONTH AT SOUTH SHORE CHRYSLER IN NY BEFORE THEY FIGURED OUT WHAT WAS WRONG, CLAIMED IT WAS FIXED, AND THE SAME THING STARTED HAPPENING ALL OVER AGAIN- CHECK ENGINE LIGHT AND STALLING ON THE ROAD. IT HAS BEEN AT SOUTH SHORE CHRYSLER IN INWOOD FOR ABOUT A MONTH NOW, AND NOTHING HAS BEEN DONE TO FIX THIS CAR. IT IS A DANGER TO DRIVE. I KNOW NY HAS LEMON LAWS AND I WANT CHRYSLER TO BUY ME OUT OF THE REMAINING 6 MONTHS OF MY LEASE AND TAKE RESPONSIBILITY FOR THIS DANGEROUS AND FAULTY CAR.
Additional Notes:
THE CHECK ENGINE LIGHT COMES ON AND THE CAR STALL, STOPS IN THE MIDDLE OF THE STREET WHILE IM DRIVING WITH MY CHILDREN. IT SPENT OVER A MONTH AT SOUTH SHORE CHRYSLER IN NY BEFORE THEY FIGURED OUT WHAT WAS WRONG, CLAIMED IT WAS FIXED, AND THE SAME THING STARTED HAPPENING ALL OVER AGAIN- CHECK ENGINE LIGHT AND STALLING ON THE ROAD. IT HAS BEEN AT SOUTH SHORE CHRYSLER IN INWOOD FOR ABOUT A MONTH NOW, AND NOTHING HAS BEEN DONE TO FIX THIS CAR. IT IS A DANGER TO DRIVE. I KNOW NY HAS LEMON LAWS AND I WANT CHRYSLER TO BUY ME OUT OF THE REMAINING 6 MONTHS OF MY LEASE AND TAKE RESPONSIBILITY FOR THIS DANGEROUS AND FAULTY CAR.
Mfg Campaign: 11235045
Recall Date: Jul 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FEATURE. *LD THE CONSUMER STATED THE FORWARD COLLISION AVOIDANCE SYSTEM WAS INOPERABLE. *JS
Corrective Action:
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FEATURE. *LD THE CONSUMER STATED THE FORWARD COLLISION AVOIDANCE SYSTEM WAS INOPERABLE. *JS
Additional Notes:
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FEATURE. *LD THE CONSUMER STATED THE FORWARD COLLISION AVOIDANCE SYSTEM WAS INOPERABLE. *JS
Mfg Campaign: 11234416
Recall Date: Jul 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FEATURE. *LD THE CONSUMER STATED THE FORWARD COLLISION AVOIDANCE SYSTEM WAS INOPERABLE. *JS
Corrective Action:
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FEATURE. *LD THE CONSUMER STATED THE FORWARD COLLISION AVOIDANCE SYSTEM WAS INOPERABLE. *JS
Additional Notes:
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO DEFECTIVE CRUISE CONTROL FEATURE. *LD THE CONSUMER STATED THE FORWARD COLLISION AVOIDANCE SYSTEM WAS INOPERABLE. *JS
Mfg Campaign: 11234416
Recall Date: Jul 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AUTO STOP/START MALFUNCTION. AFTER STOP AT LIGHT, ENGINE SHUTS OFF BUT WILL NOT RESTART. HAS OCCURRED AT LEAST 10 TIMES. AFTER LATEST FAILURE, PARKED ENGINE SELF STARTED IN GARAGE, CAUSED CO ALARM TO SOUND AT 1 AM.
Corrective Action:
AUTO STOP/START MALFUNCTION. AFTER STOP AT LIGHT, ENGINE SHUTS OFF BUT WILL NOT RESTART. HAS OCCURRED AT LEAST 10 TIMES. AFTER LATEST FAILURE, PARKED ENGINE SELF STARTED IN GARAGE, CAUSED CO ALARM TO SOUND AT 1 AM.
Additional Notes:
AUTO STOP/START MALFUNCTION. AFTER STOP AT LIGHT, ENGINE SHUTS OFF BUT WILL NOT RESTART. HAS OCCURRED AT LEAST 10 TIMES. AFTER LATEST FAILURE, PARKED ENGINE SELF STARTED IN GARAGE, CAUSED CO ALARM TO SOUND AT 1 AM.
Mfg Campaign: 11234797
Recall Date: Jul 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VERY HARD GEAR SHIFTS AT LOW SPEED - CITY DRIVING. JOLT TO PASSENGERS - FEELS LIKE A LOW SPEED REAR END BUMP. ALSO, VEHICLE TRANSMISSION MAY NOT ENGAGE WHEN ATTEMPTING 3 POINT TURN. UNABLE TO MOVE. CHECK ENGINE LIGHT NOW ON WITH CODE P0732 - GEAR 2 INCORRECT RATIO.
Corrective Action:
VERY HARD GEAR SHIFTS AT LOW SPEED - CITY DRIVING. JOLT TO PASSENGERS - FEELS LIKE A LOW SPEED REAR END BUMP. ALSO, VEHICLE TRANSMISSION MAY NOT ENGAGE WHEN ATTEMPTING 3 POINT TURN. UNABLE TO MOVE. CHECK ENGINE LIGHT NOW ON WITH CODE P0732 - GEAR 2 INCORRECT RATIO.
Additional Notes:
VERY HARD GEAR SHIFTS AT LOW SPEED - CITY DRIVING. JOLT TO PASSENGERS - FEELS LIKE A LOW SPEED REAR END BUMP. ALSO, VEHICLE TRANSMISSION MAY NOT ENGAGE WHEN ATTEMPTING 3 POINT TURN. UNABLE TO MOVE. CHECK ENGINE LIGHT NOW ON WITH CODE P0732 - GEAR 2 INCORRECT RATIO.
Mfg Campaign: 11234373
Recall Date: Jul 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ELECTRICAL SYSTEM BEGAN ACTING ERRATIC. WHEN PARKED, THE CAR WOULD NOT INITIALLY "PUSH TO START" AND WHEN IT DID START IT DISPLAYED ERRORS TO "SERVICE SHIFTER," "SERVICE PARKING BRAKE," "PARKING BREAK UNAVAILABLE." ON THE DRIVE, WHILE IN MOTION, THE AIR CONDITIONING BEGAN TO INCREASE AND DECREASE IN POWER/SPEED WITHOUT DRIVER INPUT. THE VEHICLE THEN TURNED OFF ON THE HIGHWAY. AFTER RESTARTING AND MAKING IT HOME THE CAR HAD DIFFICULTY TURNING ON AGAIN. THE SLIDING DOORS AND LIFT GATE WERE ALSO SAID TO BE "UNAVAILABLE."
Corrective Action:
ELECTRICAL SYSTEM BEGAN ACTING ERRATIC. WHEN PARKED, THE CAR WOULD NOT INITIALLY "PUSH TO START" AND WHEN IT DID START IT DISPLAYED ERRORS TO "SERVICE SHIFTER," "SERVICE PARKING BRAKE," "PARKING BREAK UNAVAILABLE." ON THE DRIVE, WHILE IN MOTION, THE AIR CONDITIONING BEGAN TO INCREASE AND DECREASE IN POWER/SPEED WITHOUT DRIVER INPUT. THE VEHICLE THEN TURNED OFF ON THE HIGHWAY. AFTER RESTARTING AND MAKING IT HOME THE CAR HAD DIFFICULTY TURNING ON AGAIN. THE SLIDING DOORS AND LIFT GATE WERE ALSO SAID TO BE "UNAVAILABLE."
Additional Notes:
ELECTRICAL SYSTEM BEGAN ACTING ERRATIC. WHEN PARKED, THE CAR WOULD NOT INITIALLY "PUSH TO START" AND WHEN IT DID START IT DISPLAYED ERRORS TO "SERVICE SHIFTER," "SERVICE PARKING BRAKE," "PARKING BREAK UNAVAILABLE." ON THE DRIVE, WHILE IN MOTION, THE AIR CONDITIONING BEGAN TO INCREASE AND DECREASE IN POWER/SPEED WITHOUT DRIVER INPUT. THE VEHICLE THEN TURNED OFF ON THE HIGHWAY. AFTER RESTARTING AND MAKING IT HOME THE CAR HAD DIFFICULTY TURNING ON AGAIN. THE SLIDING DOORS AND LIFT GATE WERE ALSO SAID TO BE "UNAVAILABLE."
Mfg Campaign: 11234039
Recall Date: Jul 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN THE VAN REACHES SPEEDS BETWEEN 35 - 45 MILES PER HOUR, THE TRANSMISSION JERKS. THIS HAPPENS MOSTLY ON THE HIGHWAY OR STREETS WHERE THE SPEED LIMIT IS GREATER THAN 35 MPH.
Corrective Action:
WHEN THE VAN REACHES SPEEDS BETWEEN 35 - 45 MILES PER HOUR, THE TRANSMISSION JERKS. THIS HAPPENS MOSTLY ON THE HIGHWAY OR STREETS WHERE THE SPEED LIMIT IS GREATER THAN 35 MPH.
Additional Notes:
WHEN THE VAN REACHES SPEEDS BETWEEN 35 - 45 MILES PER HOUR, THE TRANSMISSION JERKS. THIS HAPPENS MOSTLY ON THE HIGHWAY OR STREETS WHERE THE SPEED LIMIT IS GREATER THAN 35 MPH.
Mfg Campaign: 11233909
Recall Date: Jul 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLS AFTER IDLING FOR LONG PERIOD OF TIME. SPENT SEVERAL HOURS DRIVING AT NEIGHBORHOOD SPEEDS TO HOUSE HUNT. THIS WOULD INCLUDE IDLING WITH AIR CONDITIONER GOING FOR SEVERAL MINUTES BEFORE MOVING AGAIN. WHILE BEGINNING TO MOVE AFTER BEING AT IDLE FOR SEVERAL MINUTES THE CAR STALLED AND WOULD NOT RESTART. SHUT OFF CAR FOR A MINUTE COMPLETELY AND TRIED TO RESTART. IT WOULD IDLE BUT WOULD NOT RESPOND TO PUSHING ON THE ACCELERATOR. AFTER TWO MORE MINUTES WITH ALL POWER OFF, THE CAR RESTARTED. WE DROVE A MILE AND THE CAR STALLED AGAIN. WAS ABLE TO PULL OFF SAFELY AND WAIT AGAIN FOR A COUPLE OF MINUTES. RESTARTED AND GOT ABOUT A MILE AGAIN BEFORE STALLING. WAITED THREE MINUTES AND RESTARTED AND GOT TWO MILES BEFORE STALLING AGAIN. PULLED OFF WAITED AGAIN, THIS TIME WAS ABLE TO DRIVE HOME. THANK GOODNESS THE TRAFFIC LIGHTS WERE WITH US. THIS CAR WENT INTO THE DEALER FOR THE SAME REASON LAST YEAR FOR THE COMPUTER RESET/REPROGRAM RECALL. IT HAS HAPPENED TWICE SINCE THEN. THIS SITUATION WOULD BE ALMOST IMPOSSIBLE FOR ANY DEALER TO REPLICATE AS IT TAKES SEVERAL HOURS OF DRIVING AND IDLING TO OCCUR. I WILL MENTION THAT I LIVE IN PHOENIX, AZ AND THE TEMPERATURE WAS APX. 110 DEGREES ON THE DAY OF THIS OCCURRENCE ON SATURDAY JULY 20, 2019. THE CAR HAS LESS THAN 7000 MILES AND WAS PURCHASED IN NOVEMBER OF 2017. THIS DOES NOT OCCUR UNDER SIMILAR DRIVING CONDITIONS WHEN THE TEMPERATURE IS BELOW 90 DEGREES. FOR MORE EXPLANATION WHEN THE STALL IS BEING TO OCCUR, THE ACCELERATOR NO LONGER RESPONDS TO THE PUSH ON THE PEDAL. YOU WILL HAVE SEVERAL SECONDS TO PULL OFF THE ROAD BEFORE THE CALL ENGINE STALLS OUT COMPLETELY AND YOU LOSE BRAKES AND STEERING.
Corrective Action:
ENGINE STALLS AFTER IDLING FOR LONG PERIOD OF TIME. SPENT SEVERAL HOURS DRIVING AT NEIGHBORHOOD SPEEDS TO HOUSE HUNT. THIS WOULD INCLUDE IDLING WITH AIR CONDITIONER GOING FOR SEVERAL MINUTES BEFORE MOVING AGAIN. WHILE BEGINNING TO MOVE AFTER BEING AT IDLE FOR SEVERAL MINUTES THE CAR STALLED AND WOULD NOT RESTART. SHUT OFF CAR FOR A MINUTE COMPLETELY AND TRIED TO RESTART. IT WOULD IDLE BUT WOULD NOT RESPOND TO PUSHING ON THE ACCELERATOR. AFTER TWO MORE MINUTES WITH ALL POWER OFF, THE CAR RESTARTED. WE DROVE A MILE AND THE CAR STALLED AGAIN. WAS ABLE TO PULL OFF SAFELY AND WAIT AGAIN FOR A COUPLE OF MINUTES. RESTARTED AND GOT ABOUT A MILE AGAIN BEFORE STALLING. WAITED THREE MINUTES AND RESTARTED AND GOT TWO MILES BEFORE STALLING AGAIN. PULLED OFF WAITED AGAIN, THIS TIME WAS ABLE TO DRIVE HOME. THANK GOODNESS THE TRAFFIC LIGHTS WERE WITH US. THIS CAR WENT INTO THE DEALER FOR THE SAME REASON LAST YEAR FOR THE COMPUTER RESET/REPROGRAM RECALL. IT HAS HAPPENED TWICE SINCE THEN. THIS SITUATION WOULD BE ALMOST IMPOSSIBLE FOR ANY DEALER TO REPLICATE AS IT TAKES SEVERAL HOURS OF DRIVING AND IDLING TO OCCUR. I WILL MENTION THAT I LIVE IN PHOENIX, AZ AND THE TEMPERATURE WAS APX. 110 DEGREES ON THE DAY OF THIS OCCURRENCE ON SATURDAY JULY 20, 2019. THE CAR HAS LESS THAN 7000 MILES AND WAS PURCHASED IN NOVEMBER OF 2017. THIS DOES NOT OCCUR UNDER SIMILAR DRIVING CONDITIONS WHEN THE TEMPERATURE IS BELOW 90 DEGREES. FOR MORE EXPLANATION WHEN THE STALL IS BEING TO OCCUR, THE ACCELERATOR NO LONGER RESPONDS TO THE PUSH ON THE PEDAL. YOU WILL HAVE SEVERAL SECONDS TO PULL OFF THE ROAD BEFORE THE CALL ENGINE STALLS OUT COMPLETELY AND YOU LOSE BRAKES AND STEERING.
Additional Notes:
ENGINE STALLS AFTER IDLING FOR LONG PERIOD OF TIME. SPENT SEVERAL HOURS DRIVING AT NEIGHBORHOOD SPEEDS TO HOUSE HUNT. THIS WOULD INCLUDE IDLING WITH AIR CONDITIONER GOING FOR SEVERAL MINUTES BEFORE MOVING AGAIN. WHILE BEGINNING TO MOVE AFTER BEING AT IDLE FOR SEVERAL MINUTES THE CAR STALLED AND WOULD NOT RESTART. SHUT OFF CAR FOR A MINUTE COMPLETELY AND TRIED TO RESTART. IT WOULD IDLE BUT WOULD NOT RESPOND TO PUSHING ON THE ACCELERATOR. AFTER TWO MORE MINUTES WITH ALL POWER OFF, THE CAR RESTARTED. WE DROVE A MILE AND THE CAR STALLED AGAIN. WAS ABLE TO PULL OFF SAFELY AND WAIT AGAIN FOR A COUPLE OF MINUTES. RESTARTED AND GOT ABOUT A MILE AGAIN BEFORE STALLING. WAITED THREE MINUTES AND RESTARTED AND GOT TWO MILES BEFORE STALLING AGAIN. PULLED OFF WAITED AGAIN, THIS TIME WAS ABLE TO DRIVE HOME. THANK GOODNESS THE TRAFFIC LIGHTS WERE WITH US. THIS CAR WENT INTO THE DEALER FOR THE SAME REASON LAST YEAR FOR THE COMPUTER RESET/REPROGRAM RECALL. IT HAS HAPPENED TWICE SINCE THEN. THIS SITUATION WOULD BE ALMOST IMPOSSIBLE FOR ANY DEALER TO REPLICATE AS IT TAKES SEVERAL HOURS OF DRIVING AND IDLING TO OCCUR. I WILL MENTION THAT I LIVE IN PHOENIX, AZ AND THE TEMPERATURE WAS APX. 110 DEGREES ON THE DAY OF THIS OCCURRENCE ON SATURDAY JULY 20, 2019. THE CAR HAS LESS THAN 7000 MILES AND WAS PURCHASED IN NOVEMBER OF 2017. THIS DOES NOT OCCUR UNDER SIMILAR DRIVING CONDITIONS WHEN THE TEMPERATURE IS BELOW 90 DEGREES. FOR MORE EXPLANATION WHEN THE STALL IS BEING TO OCCUR, THE ACCELERATOR NO LONGER RESPONDS TO THE PUSH ON THE PEDAL. YOU WILL HAVE SEVERAL SECONDS TO PULL OFF THE ROAD BEFORE THE CALL ENGINE STALLS OUT COMPLETELY AND YOU LOSE BRAKES AND STEERING.
Mfg Campaign: 11234020
Recall Date: Jul 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
1) BRAKED AT A STOP LIGHT CAR STARTED HISSING AND THE BRAKE PUSHED BACK AND THE CAR STARTED TO ROLL FORWARD. SERVICE STATED BRAKE BOOSTER NEEDS REPAIR. 2) TURNING SLOW AS IN BACKING OUT OF PARKING SPOT AND THERE IS A CREAKING SOUND. SERVICE STATES NEEDS WHEEL HUBS NEED REPLACED. CAR IS 67,000 MILES
Corrective Action:
1) BRAKED AT A STOP LIGHT CAR STARTED HISSING AND THE BRAKE PUSHED BACK AND THE CAR STARTED TO ROLL FORWARD. SERVICE STATED BRAKE BOOSTER NEEDS REPAIR. 2) TURNING SLOW AS IN BACKING OUT OF PARKING SPOT AND THERE IS A CREAKING SOUND. SERVICE STATES NEEDS WHEEL HUBS NEED REPLACED. CAR IS 67,000 MILES
Additional Notes:
1) BRAKED AT A STOP LIGHT CAR STARTED HISSING AND THE BRAKE PUSHED BACK AND THE CAR STARTED TO ROLL FORWARD. SERVICE STATED BRAKE BOOSTER NEEDS REPAIR. 2) TURNING SLOW AS IN BACKING OUT OF PARKING SPOT AND THERE IS A CREAKING SOUND. SERVICE STATES NEEDS WHEEL HUBS NEED REPLACED. CAR IS 67,000 MILES
Mfg Campaign: 11233476
Recall Date: Jul 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
1) BRAKED AT A STOP LIGHT CAR STARTED HISSING AND THE BRAKE PUSHED BACK AND THE CAR STARTED TO ROLL FORWARD. SERVICE STATED BRAKE BOOSTER NEEDS REPAIR. 2) TURNING SLOW AS IN BACKING OUT OF PARKING SPOT AND THERE IS A CREAKING SOUND. SERVICE STATES NEEDS WHEEL HUBS NEED REPLACED. CAR IS 67,000 MILES
Corrective Action:
1) BRAKED AT A STOP LIGHT CAR STARTED HISSING AND THE BRAKE PUSHED BACK AND THE CAR STARTED TO ROLL FORWARD. SERVICE STATED BRAKE BOOSTER NEEDS REPAIR. 2) TURNING SLOW AS IN BACKING OUT OF PARKING SPOT AND THERE IS A CREAKING SOUND. SERVICE STATES NEEDS WHEEL HUBS NEED REPLACED. CAR IS 67,000 MILES
Additional Notes:
1) BRAKED AT A STOP LIGHT CAR STARTED HISSING AND THE BRAKE PUSHED BACK AND THE CAR STARTED TO ROLL FORWARD. SERVICE STATED BRAKE BOOSTER NEEDS REPAIR. 2) TURNING SLOW AS IN BACKING OUT OF PARKING SPOT AND THERE IS A CREAKING SOUND. SERVICE STATES NEEDS WHEEL HUBS NEED REPLACED. CAR IS 67,000 MILES
Mfg Campaign: 11233476
Recall Date: Jul 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS AND SHIFTING GEARS MANUALLY, AN ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE. IN ADDITION, THE GEAR SHIFTER WAS NOT SHIFTING APPROPRIATELY. THE VEHICLE WAS TAKEN TO BROWN'S JEEP CHRYSLER DODGE RAM (483 NY-112, PATCHOGUE, NY 11772, (631) 289-8500), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *BF THE CONSUMER STATED VEHICLE WAS TAKEN IN FOR DIAGNOSIS INFORMED BY DEALERSHIP IT WAS TRANSMISSION AND WAITING FOR APPROVAL TO FIX VEHICLE. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS AND SHIFTING GEARS MANUALLY, AN ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE. IN ADDITION, THE GEAR SHIFTER WAS NOT SHIFTING APPROPRIATELY. THE VEHICLE WAS TAKEN TO BROWN'S JEEP CHRYSLER DODGE RAM (483 NY-112, PATCHOGUE, NY 11772, (631) 289-8500), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *BF THE CONSUMER STATED VEHICLE WAS TAKEN IN FOR DIAGNOSIS INFORMED BY DEALERSHIP IT WAS TRANSMISSION AND WAITING FOR APPROVAL TO FIX VEHICLE. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS AND SHIFTING GEARS MANUALLY, AN ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE. IN ADDITION, THE GEAR SHIFTER WAS NOT SHIFTING APPROPRIATELY. THE VEHICLE WAS TAKEN TO BROWN'S JEEP CHRYSLER DODGE RAM (483 NY-112, PATCHOGUE, NY 11772, (631) 289-8500), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *BF THE CONSUMER STATED VEHICLE WAS TAKEN IN FOR DIAGNOSIS INFORMED BY DEALERSHIP IT WAS TRANSMISSION AND WAITING FOR APPROVAL TO FIX VEHICLE. *TR
Mfg Campaign: 11232814
Recall Date: Jul 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT. WHILE PULLING IN THE DRIVEWAY, THE BATTERY LOST POWER AND THE VEHICLE STALLED. ED PAYNE CHRYSLER DODGE JEEP RAM (2101 E EXPRESSWAY 83, WESLACO, TX 78599, (956) 272-1902) INDICATED THAT THE OEM BATTERY WAS NOT AVAILABLE AND THE PART HAD TO BE ORDERED, WHICH MAY NOT BE AVAILABLE UNTIL JULY 18, 2019. A LOANER VEHICLE WAS NOT PROVIDED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM); ALTHOUGH, THE FAILUREWAS IDENTICAL. THE APPROXIAMTE FAILURE MIELAGE WAS 22,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT. WHILE PULLING IN THE DRIVEWAY, THE BATTERY LOST POWER AND THE VEHICLE STALLED. ED PAYNE CHRYSLER DODGE JEEP RAM (2101 E EXPRESSWAY 83, WESLACO, TX 78599, (956) 272-1902) INDICATED THAT THE OEM BATTERY WAS NOT AVAILABLE AND THE PART HAD TO BE ORDERED, WHICH MAY NOT BE AVAILABLE UNTIL JULY 18, 2019. A LOANER VEHICLE WAS NOT PROVIDED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM); ALTHOUGH, THE FAILUREWAS IDENTICAL. THE APPROXIAMTE FAILURE MIELAGE WAS 22,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT. WHILE PULLING IN THE DRIVEWAY, THE BATTERY LOST POWER AND THE VEHICLE STALLED. ED PAYNE CHRYSLER DODGE JEEP RAM (2101 E EXPRESSWAY 83, WESLACO, TX 78599, (956) 272-1902) INDICATED THAT THE OEM BATTERY WAS NOT AVAILABLE AND THE PART HAD TO BE ORDERED, WHICH MAY NOT BE AVAILABLE UNTIL JULY 18, 2019. A LOANER VEHICLE WAS NOT PROVIDED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM); ALTHOUGH, THE FAILUREWAS IDENTICAL. THE APPROXIAMTE FAILURE MIELAGE WAS 22,000.
Mfg Campaign: 11231954
Recall Date: Jul 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND TURNED OFF ON ITS OWN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO A NEARBY PARKING LOT, BUT THE VEHICLE STALLED AGAIN. THE CONTACT PURCHASED A NEW BATTERY AND WAS ABLE TO DRIVE THE VEHICLE AT A SLOW SPEED TO HER RESIDENCE. THE CONTACT STATED THAT THE WARNING MESSAGE ON THE INSTRUMENT PANEL INDICATED THAT THE EMERGENCY BRAKE WAS OFF. THE VEHICLE WAS TAKEN TO WALLACE CHRYSLER JEEP DODGE RAM (LOCATED AT 2755 SE FEDERAL HWY, STUART, FL 34994, (772) 220-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THE PREVIOUS YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND TURNED OFF ON ITS OWN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO A NEARBY PARKING LOT, BUT THE VEHICLE STALLED AGAIN. THE CONTACT PURCHASED A NEW BATTERY AND WAS ABLE TO DRIVE THE VEHICLE AT A SLOW SPEED TO HER RESIDENCE. THE CONTACT STATED THAT THE WARNING MESSAGE ON THE INSTRUMENT PANEL INDICATED THAT THE EMERGENCY BRAKE WAS OFF. THE VEHICLE WAS TAKEN TO WALLACE CHRYSLER JEEP DODGE RAM (LOCATED AT 2755 SE FEDERAL HWY, STUART, FL 34994, (772) 220-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THE PREVIOUS YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND TURNED OFF ON ITS OWN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO A NEARBY PARKING LOT, BUT THE VEHICLE STALLED AGAIN. THE CONTACT PURCHASED A NEW BATTERY AND WAS ABLE TO DRIVE THE VEHICLE AT A SLOW SPEED TO HER RESIDENCE. THE CONTACT STATED THAT THE WARNING MESSAGE ON THE INSTRUMENT PANEL INDICATED THAT THE EMERGENCY BRAKE WAS OFF. THE VEHICLE WAS TAKEN TO WALLACE CHRYSLER JEEP DODGE RAM (LOCATED AT 2755 SE FEDERAL HWY, STUART, FL 34994, (772) 220-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THE PREVIOUS YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Mfg Campaign: 11232119
Recall Date: Jul 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PROBLEM FIRST OCCURRED IN JANUARY 2019. CAR RAN FINE THE DAY BEFORE AND STARTED UP FINE, WHILE DRIVING IT WENT INTO LIMP MODE.....TOOK THE CAR TO THE PLACE WE BOUGHT IT FROM AND THEY HAD IT TOWED TO VICTORY CHRYSLER IN ROME NY. THEY DIAGNOSED IT AND SAID IT WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. IT RAN FINE UP UNTIL A FEW DAYS AGO WHEN MY WIFE TOOK IT TO A STORE AND CAME OUT ABOUT 30 MINUTES LATER AND IT DID NOT START. WE LEFT IT IN THE PARKING LOT OVERNIGHT AND TRIED IT THE NEXT DAY AND IT STARTED RIGHT UP. ON 7/13/19 WE WENT TO OUR SONS BALL GAME AND AFTER THE GAME IT FAILED TO START AGAIN. WE HAD TO GET A RIDE HOME AND HAVE IT TOWED TO OUR HOME THE NEXT DAY BECAUSE ALL OF THE DEALERSHIPS WERE CLOSED ON THE WEEKEND. IT IS NOW SITTING IN OUR DRIVEWAY!!!!! I BOUGHT THIS TO REPLACE MY 120,000 MILE HONDA ODYSSEY AND IT IS NOT RELIABLE. THIS PROBLEM NEEDS TO BE FIXED ASAP AS WE HAVE SMALL CHILDREN AND NEED SOMETHING RELIABLE.
Corrective Action:
PROBLEM FIRST OCCURRED IN JANUARY 2019. CAR RAN FINE THE DAY BEFORE AND STARTED UP FINE, WHILE DRIVING IT WENT INTO LIMP MODE.....TOOK THE CAR TO THE PLACE WE BOUGHT IT FROM AND THEY HAD IT TOWED TO VICTORY CHRYSLER IN ROME NY. THEY DIAGNOSED IT AND SAID IT WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. IT RAN FINE UP UNTIL A FEW DAYS AGO WHEN MY WIFE TOOK IT TO A STORE AND CAME OUT ABOUT 30 MINUTES LATER AND IT DID NOT START. WE LEFT IT IN THE PARKING LOT OVERNIGHT AND TRIED IT THE NEXT DAY AND IT STARTED RIGHT UP. ON 7/13/19 WE WENT TO OUR SONS BALL GAME AND AFTER THE GAME IT FAILED TO START AGAIN. WE HAD TO GET A RIDE HOME AND HAVE IT TOWED TO OUR HOME THE NEXT DAY BECAUSE ALL OF THE DEALERSHIPS WERE CLOSED ON THE WEEKEND. IT IS NOW SITTING IN OUR DRIVEWAY!!!!! I BOUGHT THIS TO REPLACE MY 120,000 MILE HONDA ODYSSEY AND IT IS NOT RELIABLE. THIS PROBLEM NEEDS TO BE FIXED ASAP AS WE HAVE SMALL CHILDREN AND NEED SOMETHING RELIABLE.
Additional Notes:
PROBLEM FIRST OCCURRED IN JANUARY 2019. CAR RAN FINE THE DAY BEFORE AND STARTED UP FINE, WHILE DRIVING IT WENT INTO LIMP MODE.....TOOK THE CAR TO THE PLACE WE BOUGHT IT FROM AND THEY HAD IT TOWED TO VICTORY CHRYSLER IN ROME NY. THEY DIAGNOSED IT AND SAID IT WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. IT RAN FINE UP UNTIL A FEW DAYS AGO WHEN MY WIFE TOOK IT TO A STORE AND CAME OUT ABOUT 30 MINUTES LATER AND IT DID NOT START. WE LEFT IT IN THE PARKING LOT OVERNIGHT AND TRIED IT THE NEXT DAY AND IT STARTED RIGHT UP. ON 7/13/19 WE WENT TO OUR SONS BALL GAME AND AFTER THE GAME IT FAILED TO START AGAIN. WE HAD TO GET A RIDE HOME AND HAVE IT TOWED TO OUR HOME THE NEXT DAY BECAUSE ALL OF THE DEALERSHIPS WERE CLOSED ON THE WEEKEND. IT IS NOW SITTING IN OUR DRIVEWAY!!!!! I BOUGHT THIS TO REPLACE MY 120,000 MILE HONDA ODYSSEY AND IT IS NOT RELIABLE. THIS PROBLEM NEEDS TO BE FIXED ASAP AS WE HAVE SMALL CHILDREN AND NEED SOMETHING RELIABLE.
Mfg Campaign: 11231709
Recall Date: Jul 14, 2019
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