Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON MAY 9, 2018 I SHIFTED FROM PARK TO DRIVE, WITH MY FOOT ON THE BRAKE, WHILE MY 10 YEAR OLD SON WAS GETTING INTO THE VAN. THE DOOR AUTOMATICALLY CLOSED, HE PANICKED AS HE SAW IT CLOSING AND TRIED TO JUMP OUT- THE DOOR CLOSED ON HIM AND HE WAS STUCK FOR 30 SECONDS TO 1 MINUTE. THE DOOR WAS NOT RESPONSIVE TO OPENING BY PUSHING THE BUTTON AND FINALLY RE-OPENED WHEN I PUT IT BACK IN PARK. IT LEFT A BRUISE ON HIS ARM FOR APPROXIMATELY 10 DAYS, HE WAS NOT INJURED. CHRYSLER INVESTIGATED THE INCIDENT BUT COULD NOT REPLICATE THE PROBLEM. IN ADDITION, THE VAN WILL HARD KNOCK/SHIFT, USUALLY AT LOW SPEEDS AND HAS STALLED OUT WHILE ATTEMPTING TO ACCELERATE IN TRAFFIC MULTIPLE TIMES. THIS IS A MAJOR SAFETY CONCERN. THIS STARTED HAPPENING AFTER IT WAS TAKEN IN TO GET THE SAFETY RECALL TRANSMISSION UPDATE. CHRYSLER CANNOT REPLICATE THIS PROBLEM AND HAS NO STORED DATA IN THE COMPUTER SHOWING PROBLEMS HAVE OCCURRED. I AM DEEPLY CONCERNED WITH THESE ISSUES AND THE SAFETY OF MY VEHICLE. WHILE I AM SATISFIED WITH THE LEVEL OF CONCERN AND RESPONSE CHRYSLER PROVIDED DUE TO THE DOOR INCIDENT, I THINK THERE ARE MANY IMPROVEMENTS THAT NEED TO BE MADE TO MAKE THIS VEHICLE SAFER. I HAVE OWNED MULTIPLE VANS AND CAN SAY THAT THE MECHANICAL DOORS ON THIS VAN ARE VERY SLOW TO REACT TO OBJECTS IN THE WAY OF CLOSING AND WILL CLOSE VERY HARD BEFORE RE-OPENING. THE SHIFTING ISSUE IS VERY, VERY CONCERNING AND CHRYSLER'S LACK OF CONCERN REGARDING THE ISSUE IS EVEN MORE CONCERNING.
Corrective Action:
ON MAY 9, 2018 I SHIFTED FROM PARK TO DRIVE, WITH MY FOOT ON THE BRAKE, WHILE MY 10 YEAR OLD SON WAS GETTING INTO THE VAN. THE DOOR AUTOMATICALLY CLOSED, HE PANICKED AS HE SAW IT CLOSING AND TRIED TO JUMP OUT- THE DOOR CLOSED ON HIM AND HE WAS STUCK FOR 30 SECONDS TO 1 MINUTE. THE DOOR WAS NOT RESPONSIVE TO OPENING BY PUSHING THE BUTTON AND FINALLY RE-OPENED WHEN I PUT IT BACK IN PARK. IT LEFT A BRUISE ON HIS ARM FOR APPROXIMATELY 10 DAYS, HE WAS NOT INJURED. CHRYSLER INVESTIGATED THE INCIDENT BUT COULD NOT REPLICATE THE PROBLEM. IN ADDITION, THE VAN WILL HARD KNOCK/SHIFT, USUALLY AT LOW SPEEDS AND HAS STALLED OUT WHILE ATTEMPTING TO ACCELERATE IN TRAFFIC MULTIPLE TIMES. THIS IS A MAJOR SAFETY CONCERN. THIS STARTED HAPPENING AFTER IT WAS TAKEN IN TO GET THE SAFETY RECALL TRANSMISSION UPDATE. CHRYSLER CANNOT REPLICATE THIS PROBLEM AND HAS NO STORED DATA IN THE COMPUTER SHOWING PROBLEMS HAVE OCCURRED. I AM DEEPLY CONCERNED WITH THESE ISSUES AND THE SAFETY OF MY VEHICLE. WHILE I AM SATISFIED WITH THE LEVEL OF CONCERN AND RESPONSE CHRYSLER PROVIDED DUE TO THE DOOR INCIDENT, I THINK THERE ARE MANY IMPROVEMENTS THAT NEED TO BE MADE TO MAKE THIS VEHICLE SAFER. I HAVE OWNED MULTIPLE VANS AND CAN SAY THAT THE MECHANICAL DOORS ON THIS VAN ARE VERY SLOW TO REACT TO OBJECTS IN THE WAY OF CLOSING AND WILL CLOSE VERY HARD BEFORE RE-OPENING. THE SHIFTING ISSUE IS VERY, VERY CONCERNING AND CHRYSLER'S LACK OF CONCERN REGARDING THE ISSUE IS EVEN MORE CONCERNING.
Additional Notes:
ON MAY 9, 2018 I SHIFTED FROM PARK TO DRIVE, WITH MY FOOT ON THE BRAKE, WHILE MY 10 YEAR OLD SON WAS GETTING INTO THE VAN. THE DOOR AUTOMATICALLY CLOSED, HE PANICKED AS HE SAW IT CLOSING AND TRIED TO JUMP OUT- THE DOOR CLOSED ON HIM AND HE WAS STUCK FOR 30 SECONDS TO 1 MINUTE. THE DOOR WAS NOT RESPONSIVE TO OPENING BY PUSHING THE BUTTON AND FINALLY RE-OPENED WHEN I PUT IT BACK IN PARK. IT LEFT A BRUISE ON HIS ARM FOR APPROXIMATELY 10 DAYS, HE WAS NOT INJURED. CHRYSLER INVESTIGATED THE INCIDENT BUT COULD NOT REPLICATE THE PROBLEM. IN ADDITION, THE VAN WILL HARD KNOCK/SHIFT, USUALLY AT LOW SPEEDS AND HAS STALLED OUT WHILE ATTEMPTING TO ACCELERATE IN TRAFFIC MULTIPLE TIMES. THIS IS A MAJOR SAFETY CONCERN. THIS STARTED HAPPENING AFTER IT WAS TAKEN IN TO GET THE SAFETY RECALL TRANSMISSION UPDATE. CHRYSLER CANNOT REPLICATE THIS PROBLEM AND HAS NO STORED DATA IN THE COMPUTER SHOWING PROBLEMS HAVE OCCURRED. I AM DEEPLY CONCERNED WITH THESE ISSUES AND THE SAFETY OF MY VEHICLE. WHILE I AM SATISFIED WITH THE LEVEL OF CONCERN AND RESPONSE CHRYSLER PROVIDED DUE TO THE DOOR INCIDENT, I THINK THERE ARE MANY IMPROVEMENTS THAT NEED TO BE MADE TO MAKE THIS VEHICLE SAFER. I HAVE OWNED MULTIPLE VANS AND CAN SAY THAT THE MECHANICAL DOORS ON THIS VAN ARE VERY SLOW TO REACT TO OBJECTS IN THE WAY OF CLOSING AND WILL CLOSE VERY HARD BEFORE RE-OPENING. THE SHIFTING ISSUE IS VERY, VERY CONCERNING AND CHRYSLER'S LACK OF CONCERN REGARDING THE ISSUE IS EVEN MORE CONCERNING.
Mfg Campaign: 11130772
Recall Date: Sep 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE SUNROOF EXPLODED BY ITSELF DRIVING ON THE HIGHWAY.
Corrective Action:
THE SUNROOF EXPLODED BY ITSELF DRIVING ON THE HIGHWAY.
Additional Notes:
THE SUNROOF EXPLODED BY ITSELF DRIVING ON THE HIGHWAY.
Mfg Campaign: 11130549
Recall Date: Sep 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE EXPERIENCED REPEATED AND WORSENING PROBLEMS WITH MY PACIFICA SHIFTING VERY ROUGHLY AND MULTIPLE SPEEDS, TO THE POINT WHERE THE CAR JERKS AND ACCELERATION STALLS. I HAVE TAKEN THE CAR IN MULTIPLE TIMES TO THE FACTORY DEALER AND THEY SAID THE COMPUTER IS NOT CAPTURING ANY ERROR CODES, AND THEY CAN'T REPLICATE THE ISSUE. THIS CAR HAS HAD MULTIPLE ISSUES STARTING THE DAY I BOUGHT IT, AND I THINK THE CAR IS JUST A LEMON...WOULD NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN! *DT UPDATED 10/18/18*JB
Corrective Action:
I HAVE EXPERIENCED REPEATED AND WORSENING PROBLEMS WITH MY PACIFICA SHIFTING VERY ROUGHLY AND MULTIPLE SPEEDS, TO THE POINT WHERE THE CAR JERKS AND ACCELERATION STALLS. I HAVE TAKEN THE CAR IN MULTIPLE TIMES TO THE FACTORY DEALER AND THEY SAID THE COMPUTER IS NOT CAPTURING ANY ERROR CODES, AND THEY CAN'T REPLICATE THE ISSUE. THIS CAR HAS HAD MULTIPLE ISSUES STARTING THE DAY I BOUGHT IT, AND I THINK THE CAR IS JUST A LEMON...WOULD NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN! *DT UPDATED 10/18/18*JB
Additional Notes:
I HAVE EXPERIENCED REPEATED AND WORSENING PROBLEMS WITH MY PACIFICA SHIFTING VERY ROUGHLY AND MULTIPLE SPEEDS, TO THE POINT WHERE THE CAR JERKS AND ACCELERATION STALLS. I HAVE TAKEN THE CAR IN MULTIPLE TIMES TO THE FACTORY DEALER AND THEY SAID THE COMPUTER IS NOT CAPTURING ANY ERROR CODES, AND THEY CAN'T REPLICATE THE ISSUE. THIS CAR HAS HAD MULTIPLE ISSUES STARTING THE DAY I BOUGHT IT, AND I THINK THE CAR IS JUST A LEMON...WOULD NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN! *DT UPDATED 10/18/18*JB
Mfg Campaign: 11130312
Recall Date: Sep 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAVE EXPERIENCED REPEATED AND WORSENING PROBLEMS WITH MY PACIFICA SHIFTING VERY ROUGHLY AND MULTIPLE SPEEDS, TO THE POINT WHERE THE CAR JERKS AND ACCELERATION STALLS. I HAVE TAKEN THE CAR IN MULTIPLE TIMES TO THE FACTORY DEALER AND THEY SAID THE COMPUTER IS NOT CAPTURING ANY ERROR CODES, AND THEY CAN'T REPLICATE THE ISSUE. THIS CAR HAS HAD MULTIPLE ISSUES STARTING THE DAY I BOUGHT IT, AND I THINK THE CAR IS JUST A LEMON...WOULD NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN! *DT UPDATED 10/18/18*JB
Corrective Action:
I HAVE EXPERIENCED REPEATED AND WORSENING PROBLEMS WITH MY PACIFICA SHIFTING VERY ROUGHLY AND MULTIPLE SPEEDS, TO THE POINT WHERE THE CAR JERKS AND ACCELERATION STALLS. I HAVE TAKEN THE CAR IN MULTIPLE TIMES TO THE FACTORY DEALER AND THEY SAID THE COMPUTER IS NOT CAPTURING ANY ERROR CODES, AND THEY CAN'T REPLICATE THE ISSUE. THIS CAR HAS HAD MULTIPLE ISSUES STARTING THE DAY I BOUGHT IT, AND I THINK THE CAR IS JUST A LEMON...WOULD NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN! *DT UPDATED 10/18/18*JB
Additional Notes:
I HAVE EXPERIENCED REPEATED AND WORSENING PROBLEMS WITH MY PACIFICA SHIFTING VERY ROUGHLY AND MULTIPLE SPEEDS, TO THE POINT WHERE THE CAR JERKS AND ACCELERATION STALLS. I HAVE TAKEN THE CAR IN MULTIPLE TIMES TO THE FACTORY DEALER AND THEY SAID THE COMPUTER IS NOT CAPTURING ANY ERROR CODES, AND THEY CAN'T REPLICATE THE ISSUE. THIS CAR HAS HAD MULTIPLE ISSUES STARTING THE DAY I BOUGHT IT, AND I THINK THE CAR IS JUST A LEMON...WOULD NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN! *DT UPDATED 10/18/18*JB
Mfg Campaign: 11130312
Recall Date: Sep 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS STATIONARY AND A STOP SIGN IN AUTO START/STOP MODE. WHEN BRAKE WAS RELEASED THE RADIO FLASHED, THE PASSENGER WINDOW ROLLED DOWN AND THE AUTO START STOP FLASHED AND WENT INTO ERROR. PANEL SAYS AUTO START STOP NOT ACTIVE NEEDS SERVICING THE AUTO START STOP LIGHT IS ILLUMINATED YELLOW WITH AN EXCLAMATION POINT.
Corrective Action:
VEHICLE WAS STATIONARY AND A STOP SIGN IN AUTO START/STOP MODE. WHEN BRAKE WAS RELEASED THE RADIO FLASHED, THE PASSENGER WINDOW ROLLED DOWN AND THE AUTO START STOP FLASHED AND WENT INTO ERROR. PANEL SAYS AUTO START STOP NOT ACTIVE NEEDS SERVICING THE AUTO START STOP LIGHT IS ILLUMINATED YELLOW WITH AN EXCLAMATION POINT.
Additional Notes:
VEHICLE WAS STATIONARY AND A STOP SIGN IN AUTO START/STOP MODE. WHEN BRAKE WAS RELEASED THE RADIO FLASHED, THE PASSENGER WINDOW ROLLED DOWN AND THE AUTO START STOP FLASHED AND WENT INTO ERROR. PANEL SAYS AUTO START STOP NOT ACTIVE NEEDS SERVICING THE AUTO START STOP LIGHT IS ILLUMINATED YELLOW WITH AN EXCLAMATION POINT.
Mfg Campaign: 11129884
Recall Date: Sep 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WAS STATIONARY AND A STOP SIGN IN AUTO START/STOP MODE. WHEN BRAKE WAS RELEASED THE RADIO FLASHED, THE PASSENGER WINDOW ROLLED DOWN AND THE AUTO START STOP FLASHED AND WENT INTO ERROR. PANEL SAYS AUTO START STOP NOT ACTIVE NEEDS SERVICING THE AUTO START STOP LIGHT IS ILLUMINATED YELLOW WITH AN EXCLAMATION POINT.
Corrective Action:
VEHICLE WAS STATIONARY AND A STOP SIGN IN AUTO START/STOP MODE. WHEN BRAKE WAS RELEASED THE RADIO FLASHED, THE PASSENGER WINDOW ROLLED DOWN AND THE AUTO START STOP FLASHED AND WENT INTO ERROR. PANEL SAYS AUTO START STOP NOT ACTIVE NEEDS SERVICING THE AUTO START STOP LIGHT IS ILLUMINATED YELLOW WITH AN EXCLAMATION POINT.
Additional Notes:
VEHICLE WAS STATIONARY AND A STOP SIGN IN AUTO START/STOP MODE. WHEN BRAKE WAS RELEASED THE RADIO FLASHED, THE PASSENGER WINDOW ROLLED DOWN AND THE AUTO START STOP FLASHED AND WENT INTO ERROR. PANEL SAYS AUTO START STOP NOT ACTIVE NEEDS SERVICING THE AUTO START STOP LIGHT IS ILLUMINATED YELLOW WITH AN EXCLAMATION POINT.
Mfg Campaign: 11129884
Recall Date: Sep 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.
Corrective Action:
I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.
Additional Notes:
I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.
Mfg Campaign: 11129580
Recall Date: Sep 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.
Corrective Action:
I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.
Additional Notes:
I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.
Mfg Campaign: 11129580
Recall Date: Sep 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.
Corrective Action:
I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.
Additional Notes:
I WAS STOPPED AT A STOP SIGN, AND WHEN I TRIED ACCELERATING THE VEHICLE WOULDN'T MOVE, IT HAS JUST SHUT OFF, WHEN I TRIED TURNING IT BACK ON, AFTER PUTTING IT IN PARK IT WOULDN'T TURN ON. LUCKILY SOMEONE HELPED ME PUSH IT OUT THE WAY, AND AFTER WAITING 10 MINUTES, THE VEHICLE JUST STARTED BACK UP NORMALLY.
Mfg Campaign: 11129580
Recall Date: Sep 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.
Corrective Action:
REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.
Additional Notes:
REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.
Mfg Campaign: 11129433
Recall Date: Sep 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.
Corrective Action:
REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.
Additional Notes:
REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.
Mfg Campaign: 11129433
Recall Date: Sep 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.
Corrective Action:
REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.
Additional Notes:
REAR DOOR AND SIDE DOORS OPEN UP WHILE DRIVING. VAN STALLS AND SPUTTERS WHEN TAKING OFF. WHEN DRIVING AND TURNING THE WHEEL TO THE RIGHT OR LEFT THE STEERING WHEEL VIBRATES. IT DOES NOT FEEL LIKE THE WHEEL IS RUBBING IN THE WHEEL WELL.
Mfg Campaign: 11129433
Recall Date: Sep 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VAN SEEMS TO HAVE TROUBLE SHIFTING FROM 1ST TO 2ND GEAR WHEN GOING TO A LOW SPEED, MOVING FORWARD. IT HAPPENS OUT OF NO WHERE, DOESN'T MATTER ON THE WEATHER, TEMPERATURE. THE VAN WAS IN MOTION ON A CITY STREET AND A PARKING LOT. IT IS MY GUESS IT'S THE TRANSMISSION.
Corrective Action:
THE VAN SEEMS TO HAVE TROUBLE SHIFTING FROM 1ST TO 2ND GEAR WHEN GOING TO A LOW SPEED, MOVING FORWARD. IT HAPPENS OUT OF NO WHERE, DOESN'T MATTER ON THE WEATHER, TEMPERATURE. THE VAN WAS IN MOTION ON A CITY STREET AND A PARKING LOT. IT IS MY GUESS IT'S THE TRANSMISSION.
Additional Notes:
THE VAN SEEMS TO HAVE TROUBLE SHIFTING FROM 1ST TO 2ND GEAR WHEN GOING TO A LOW SPEED, MOVING FORWARD. IT HAPPENS OUT OF NO WHERE, DOESN'T MATTER ON THE WEATHER, TEMPERATURE. THE VAN WAS IN MOTION ON A CITY STREET AND A PARKING LOT. IT IS MY GUESS IT'S THE TRANSMISSION.
Mfg Campaign: 11128466
Recall Date: Sep 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVERS SIDE SLIDING DOOR KEEPS OPENING/CLOSING ON ITS OWN - ACTS AS IF SOMETHING IS CAUGHT IN THE CHAIN THAT OPERATES THE DOOR. STARTED SHORTLY AFTER PURCHASE IN MAY OF 2017, HAS HAPPENED ON NUMEROUS OCCASIONS AND IS NOW OCCURRING MORE FREQUENTLY. ORIGINAL DEALER INSPECTED THE DOOR BUT COULD NOT FIND PROBLEM - THEY SUGGESTED THAT SOMEONE MAY HAVE TURNED THE SLIDE MECHANISM OFF ON THE OVERHEAD CONTROL. IT IS HAPPENING BOTH WHEN DRIVING & WHEN PARKED. WHILE DRIVING AN ALERT APPEARED ON THE DASH WITH MESSAGE "TO OPERATE SLIDING DOOR SHIFT TO PARK" - DISPLAY SAYS CONTACT ROADSIDE ASSISTANCE/UCONNECT/CHRYSLER VEHICLE CARE. MESSAGE APPEARED ONCE ON THE INTERSTATE, ALTHOUGH DOOR DID NOT OPEN. IT APPEARED ANOTHER TIME WHILE DRIVING DOWN A STEEP DRIVEWAY - THIS TIME DOOR DID SLIDE OPEN. DRIVER WAS THE ONLY ONE IN VAN AT THE TIME. WHEN STATIONARY, DOOR WILL OPEN & CLOSE ITSELF REPEATEDLY - HAVE HAD TO PUSH DOOR ALL THE WAY OPEN OR CLOSED. THE DOOR DID NOT SENSE THAT THERE WAS AN OBSTRUCTION, HAD TO FORCEFULLY PUSH DOOR OPEN. TOOK VAN TO DIFFERENT DEALER - THEY TRIED TO RECREATE PROBLEM BUT COULD NOT. DEALER REVIEWED MESSAGE HISTORY BUT ON-BOARD COMPUTER DID NOT SHOW THE "TO OPERATE SLIDING DOOR SHIFT TO PARK" MESSAGE. DEALER SUGGESTED WE MAY HAVE BEEN PRESSING DOOR BUTTON ON KEY FOB ACCIDENTALLY - HOWEVER THIS HAS OCCURRED SEVERAL TIMES WHEN IT WAS NOT LIKELY THAT THAT WAS THE CASE. HAVE CONTACTED CHRYSLER SEVERAL TIMES REGARDING THIS PROBLEM, BUT HAVE NOT BEEN ABLE TO RESOLVE. HAVE PHOTOS OF MESSAGES ON DASH AND ON DISPLAY, AND VIDEO OF DOOR OPENING WHILE IN MOTION. *DT CONSUMER STATED DOOR OPENING AND CLOSING ON ITS OWN. UPDATED 10/11/18*JB
Corrective Action:
DRIVERS SIDE SLIDING DOOR KEEPS OPENING/CLOSING ON ITS OWN - ACTS AS IF SOMETHING IS CAUGHT IN THE CHAIN THAT OPERATES THE DOOR. STARTED SHORTLY AFTER PURCHASE IN MAY OF 2017, HAS HAPPENED ON NUMEROUS OCCASIONS AND IS NOW OCCURRING MORE FREQUENTLY. ORIGINAL DEALER INSPECTED THE DOOR BUT COULD NOT FIND PROBLEM - THEY SUGGESTED THAT SOMEONE MAY HAVE TURNED THE SLIDE MECHANISM OFF ON THE OVERHEAD CONTROL. IT IS HAPPENING BOTH WHEN DRIVING & WHEN PARKED. WHILE DRIVING AN ALERT APPEARED ON THE DASH WITH MESSAGE "TO OPERATE SLIDING DOOR SHIFT TO PARK" - DISPLAY SAYS CONTACT ROADSIDE ASSISTANCE/UCONNECT/CHRYSLER VEHICLE CARE. MESSAGE APPEARED ONCE ON THE INTERSTATE, ALTHOUGH DOOR DID NOT OPEN. IT APPEARED ANOTHER TIME WHILE DRIVING DOWN A STEEP DRIVEWAY - THIS TIME DOOR DID SLIDE OPEN. DRIVER WAS THE ONLY ONE IN VAN AT THE TIME. WHEN STATIONARY, DOOR WILL OPEN & CLOSE ITSELF REPEATEDLY - HAVE HAD TO PUSH DOOR ALL THE WAY OPEN OR CLOSED. THE DOOR DID NOT SENSE THAT THERE WAS AN OBSTRUCTION, HAD TO FORCEFULLY PUSH DOOR OPEN. TOOK VAN TO DIFFERENT DEALER - THEY TRIED TO RECREATE PROBLEM BUT COULD NOT. DEALER REVIEWED MESSAGE HISTORY BUT ON-BOARD COMPUTER DID NOT SHOW THE "TO OPERATE SLIDING DOOR SHIFT TO PARK" MESSAGE. DEALER SUGGESTED WE MAY HAVE BEEN PRESSING DOOR BUTTON ON KEY FOB ACCIDENTALLY - HOWEVER THIS HAS OCCURRED SEVERAL TIMES WHEN IT WAS NOT LIKELY THAT THAT WAS THE CASE. HAVE CONTACTED CHRYSLER SEVERAL TIMES REGARDING THIS PROBLEM, BUT HAVE NOT BEEN ABLE TO RESOLVE. HAVE PHOTOS OF MESSAGES ON DASH AND ON DISPLAY, AND VIDEO OF DOOR OPENING WHILE IN MOTION. *DT CONSUMER STATED DOOR OPENING AND CLOSING ON ITS OWN. UPDATED 10/11/18*JB
Additional Notes:
DRIVERS SIDE SLIDING DOOR KEEPS OPENING/CLOSING ON ITS OWN - ACTS AS IF SOMETHING IS CAUGHT IN THE CHAIN THAT OPERATES THE DOOR. STARTED SHORTLY AFTER PURCHASE IN MAY OF 2017, HAS HAPPENED ON NUMEROUS OCCASIONS AND IS NOW OCCURRING MORE FREQUENTLY. ORIGINAL DEALER INSPECTED THE DOOR BUT COULD NOT FIND PROBLEM - THEY SUGGESTED THAT SOMEONE MAY HAVE TURNED THE SLIDE MECHANISM OFF ON THE OVERHEAD CONTROL. IT IS HAPPENING BOTH WHEN DRIVING & WHEN PARKED. WHILE DRIVING AN ALERT APPEARED ON THE DASH WITH MESSAGE "TO OPERATE SLIDING DOOR SHIFT TO PARK" - DISPLAY SAYS CONTACT ROADSIDE ASSISTANCE/UCONNECT/CHRYSLER VEHICLE CARE. MESSAGE APPEARED ONCE ON THE INTERSTATE, ALTHOUGH DOOR DID NOT OPEN. IT APPEARED ANOTHER TIME WHILE DRIVING DOWN A STEEP DRIVEWAY - THIS TIME DOOR DID SLIDE OPEN. DRIVER WAS THE ONLY ONE IN VAN AT THE TIME. WHEN STATIONARY, DOOR WILL OPEN & CLOSE ITSELF REPEATEDLY - HAVE HAD TO PUSH DOOR ALL THE WAY OPEN OR CLOSED. THE DOOR DID NOT SENSE THAT THERE WAS AN OBSTRUCTION, HAD TO FORCEFULLY PUSH DOOR OPEN. TOOK VAN TO DIFFERENT DEALER - THEY TRIED TO RECREATE PROBLEM BUT COULD NOT. DEALER REVIEWED MESSAGE HISTORY BUT ON-BOARD COMPUTER DID NOT SHOW THE "TO OPERATE SLIDING DOOR SHIFT TO PARK" MESSAGE. DEALER SUGGESTED WE MAY HAVE BEEN PRESSING DOOR BUTTON ON KEY FOB ACCIDENTALLY - HOWEVER THIS HAS OCCURRED SEVERAL TIMES WHEN IT WAS NOT LIKELY THAT THAT WAS THE CASE. HAVE CONTACTED CHRYSLER SEVERAL TIMES REGARDING THIS PROBLEM, BUT HAVE NOT BEEN ABLE TO RESOLVE. HAVE PHOTOS OF MESSAGES ON DASH AND ON DISPLAY, AND VIDEO OF DOOR OPENING WHILE IN MOTION. *DT CONSUMER STATED DOOR OPENING AND CLOSING ON ITS OWN. UPDATED 10/11/18*JB
Mfg Campaign: 11128164
Recall Date: Sep 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SIDE SLIDING DOORS ON BOTH SIDES OPEN AND CLOSE RANDOMLY WHETHER THE VEHICLE IS IN MOTION OR STATIONARY AND IN PARK. THESE DOORS HAVE OPENED ON THEIR OWN WHILE TRAVELING ON THE ROAD AND WHILE PARKED OVER NIGHT. THEY HAVE CLOSED UNEXPECTEDLY PINNING A PASSENGER ATTEMPTING TO ENTER THE VEHICLE.
Corrective Action:
SIDE SLIDING DOORS ON BOTH SIDES OPEN AND CLOSE RANDOMLY WHETHER THE VEHICLE IS IN MOTION OR STATIONARY AND IN PARK. THESE DOORS HAVE OPENED ON THEIR OWN WHILE TRAVELING ON THE ROAD AND WHILE PARKED OVER NIGHT. THEY HAVE CLOSED UNEXPECTEDLY PINNING A PASSENGER ATTEMPTING TO ENTER THE VEHICLE.
Additional Notes:
SIDE SLIDING DOORS ON BOTH SIDES OPEN AND CLOSE RANDOMLY WHETHER THE VEHICLE IS IN MOTION OR STATIONARY AND IN PARK. THESE DOORS HAVE OPENED ON THEIR OWN WHILE TRAVELING ON THE ROAD AND WHILE PARKED OVER NIGHT. THEY HAVE CLOSED UNEXPECTEDLY PINNING A PASSENGER ATTEMPTING TO ENTER THE VEHICLE.
Mfg Campaign: 11124403
Recall Date: Sep 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVERS SIDE SLIDING DOOR WAS REPAIRED ONCE DUE TO NOT LOCKING AND OPENING WHEN PARKED OR WHEN DRIVING, DEALER REPLACED AUXILIARY BATTERY AND REPROGRAMMED. AGAIN I HAVE AN ISSUE, MY MAIN BATTERY DIED FOR NO REASON. CHRYSLER ROADSIDE JUMPED MY VEHICLE AND KNOW THE DOOR HAS THE SAME ISSUES WITH THE DRIVERS SIDE SLIDING DOOR. NOW THE DOOR WONT WORK PROPERLY AND THE REAR LOCKING MECHANISM IS NOT PULLING THE DOOR IN TO LOCK IT, I HAD TO APPLY PRESSURE TO HELP IT ENGAGE THE MECHANICAL LOCK
Corrective Action:
DRIVERS SIDE SLIDING DOOR WAS REPAIRED ONCE DUE TO NOT LOCKING AND OPENING WHEN PARKED OR WHEN DRIVING, DEALER REPLACED AUXILIARY BATTERY AND REPROGRAMMED. AGAIN I HAVE AN ISSUE, MY MAIN BATTERY DIED FOR NO REASON. CHRYSLER ROADSIDE JUMPED MY VEHICLE AND KNOW THE DOOR HAS THE SAME ISSUES WITH THE DRIVERS SIDE SLIDING DOOR. NOW THE DOOR WONT WORK PROPERLY AND THE REAR LOCKING MECHANISM IS NOT PULLING THE DOOR IN TO LOCK IT, I HAD TO APPLY PRESSURE TO HELP IT ENGAGE THE MECHANICAL LOCK
Additional Notes:
DRIVERS SIDE SLIDING DOOR WAS REPAIRED ONCE DUE TO NOT LOCKING AND OPENING WHEN PARKED OR WHEN DRIVING, DEALER REPLACED AUXILIARY BATTERY AND REPROGRAMMED. AGAIN I HAVE AN ISSUE, MY MAIN BATTERY DIED FOR NO REASON. CHRYSLER ROADSIDE JUMPED MY VEHICLE AND KNOW THE DOOR HAS THE SAME ISSUES WITH THE DRIVERS SIDE SLIDING DOOR. NOW THE DOOR WONT WORK PROPERLY AND THE REAR LOCKING MECHANISM IS NOT PULLING THE DOOR IN TO LOCK IT, I HAD TO APPLY PRESSURE TO HELP IT ENGAGE THE MECHANICAL LOCK
Mfg Campaign: 11124105
Recall Date: Sep 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TODAY I WAS DRIVING AS USUAL AND OF A SUDDEN THE CAR STARTED BEEPING. AT THE SAME TIME I NOTICED I LOST CONTROL OF MY CAR AND THE SCREEN ON THE DASHBOARD SHOWS SHIFT TO P TO START. I FIGURED MY CAR SHUT OFF EVEN THOUGH THE TRANSMISSION KNOB WAS ON D POSITION. THIS IS VERY TERRIFYING AND I AM VERY AFRAID OF SEEING THIS AGAIN ESPECIALLY ON FREEWAY. I GOOGLED AFTERWARD AND HAVE SEEN OTHER PEOPLE REPORTING THE SAME ISSUE BEFORE (HTTPS://WWW.PACIFICAFORUMS.COM/FORUM/474-CHRYSLER-PACIFICA-MINIVAN-ISSUES-PROBLEMS/2937-VEHICLE-SHUT-OFF-WHILE-DRIVING-45.HTML). I HAVE ROUTINE MAINTENANCE OF MY CAR AND ALSO FOLLOWED EVERY RECALL REQUESTED BY THE MANUFACTURER. I AM HOPING TO SOLVING THIS PROBLEM AND NEVER SEE THIS AGAIN. THANK YOU FOR YOUR ATTENTION.
Corrective Action:
TODAY I WAS DRIVING AS USUAL AND OF A SUDDEN THE CAR STARTED BEEPING. AT THE SAME TIME I NOTICED I LOST CONTROL OF MY CAR AND THE SCREEN ON THE DASHBOARD SHOWS SHIFT TO P TO START. I FIGURED MY CAR SHUT OFF EVEN THOUGH THE TRANSMISSION KNOB WAS ON D POSITION. THIS IS VERY TERRIFYING AND I AM VERY AFRAID OF SEEING THIS AGAIN ESPECIALLY ON FREEWAY. I GOOGLED AFTERWARD AND HAVE SEEN OTHER PEOPLE REPORTING THE SAME ISSUE BEFORE (HTTPS://WWW.PACIFICAFORUMS.COM/FORUM/474-CHRYSLER-PACIFICA-MINIVAN-ISSUES-PROBLEMS/2937-VEHICLE-SHUT-OFF-WHILE-DRIVING-45.HTML). I HAVE ROUTINE MAINTENANCE OF MY CAR AND ALSO FOLLOWED EVERY RECALL REQUESTED BY THE MANUFACTURER. I AM HOPING TO SOLVING THIS PROBLEM AND NEVER SEE THIS AGAIN. THANK YOU FOR YOUR ATTENTION.
Additional Notes:
TODAY I WAS DRIVING AS USUAL AND OF A SUDDEN THE CAR STARTED BEEPING. AT THE SAME TIME I NOTICED I LOST CONTROL OF MY CAR AND THE SCREEN ON THE DASHBOARD SHOWS SHIFT TO P TO START. I FIGURED MY CAR SHUT OFF EVEN THOUGH THE TRANSMISSION KNOB WAS ON D POSITION. THIS IS VERY TERRIFYING AND I AM VERY AFRAID OF SEEING THIS AGAIN ESPECIALLY ON FREEWAY. I GOOGLED AFTERWARD AND HAVE SEEN OTHER PEOPLE REPORTING THE SAME ISSUE BEFORE (HTTPS://WWW.PACIFICAFORUMS.COM/FORUM/474-CHRYSLER-PACIFICA-MINIVAN-ISSUES-PROBLEMS/2937-VEHICLE-SHUT-OFF-WHILE-DRIVING-45.HTML). I HAVE ROUTINE MAINTENANCE OF MY CAR AND ALSO FOLLOWED EVERY RECALL REQUESTED BY THE MANUFACTURER. I AM HOPING TO SOLVING THIS PROBLEM AND NEVER SEE THIS AGAIN. THANK YOU FOR YOUR ATTENTION.
Mfg Campaign: 11123465
Recall Date: Aug 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE INTERMITTENTLY WON'T START. THE PUSH BUTTON IS HARD EVEN WITH BRAKE DEPRESSED. POWER IS ADEQUATE TO THE VEHICLE. THE VEHICLE IS TURNED OFF. HAS HAPPENED SEVERAL TIMES.
Corrective Action:
VEHICLE INTERMITTENTLY WON'T START. THE PUSH BUTTON IS HARD EVEN WITH BRAKE DEPRESSED. POWER IS ADEQUATE TO THE VEHICLE. THE VEHICLE IS TURNED OFF. HAS HAPPENED SEVERAL TIMES.
Additional Notes:
VEHICLE INTERMITTENTLY WON'T START. THE PUSH BUTTON IS HARD EVEN WITH BRAKE DEPRESSED. POWER IS ADEQUATE TO THE VEHICLE. THE VEHICLE IS TURNED OFF. HAS HAPPENED SEVERAL TIMES.
Mfg Campaign: 11123560
Recall Date: Aug 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE SLOWLY DRIVING OUT OF A PARKING LOT, THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF A BUS THAT WAS STOPPED AT A TRAFFIC LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT'S VEHICLE WAS DAMAGED AND TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOTIFIED AND ORDERED AN INVESTIGATION OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,200.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE SLOWLY DRIVING OUT OF A PARKING LOT, THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF A BUS THAT WAS STOPPED AT A TRAFFIC LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT'S VEHICLE WAS DAMAGED AND TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOTIFIED AND ORDERED AN INVESTIGATION OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,200.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE SLOWLY DRIVING OUT OF A PARKING LOT, THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF A BUS THAT WAS STOPPED AT A TRAFFIC LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT'S VEHICLE WAS DAMAGED AND TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOTIFIED AND ORDERED AN INVESTIGATION OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,200.
Mfg Campaign: 11123042
Recall Date: Aug 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN TAKING OFF, MY ENGINE 'SHIFTS HARD', OR STALLS. I HAVE HAD THIS TO 3 DIFFERENT CERTIFIED CHRYSLER MECHANICS, WITH NO LUCK GETTING IT FIXED.
Corrective Action:
WHEN TAKING OFF, MY ENGINE 'SHIFTS HARD', OR STALLS. I HAVE HAD THIS TO 3 DIFFERENT CERTIFIED CHRYSLER MECHANICS, WITH NO LUCK GETTING IT FIXED.
Additional Notes:
WHEN TAKING OFF, MY ENGINE 'SHIFTS HARD', OR STALLS. I HAVE HAD THIS TO 3 DIFFERENT CERTIFIED CHRYSLER MECHANICS, WITH NO LUCK GETTING IT FIXED.
Mfg Campaign: 11122830
Recall Date: Aug 27, 2018
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