Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 06C, 54C, 55C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: A8B
Recall Date: Oct 24, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles. The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z80
Recall Date: Aug 11, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z22
Recall Date: Mar 24, 2022
Consumer Complaints
241 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We were on the interstate. Driving the 80 mph speed limit. Got warning that said stop safety vehicle will shut off soon. I had 4 kids in the vehicle with me. I barely got it onto the shoulder before it completely shut off and would not move. Had to get it towed to nearest dealership 60 miles away. No answers left and now we are stranded. We could have been killed. No warning signs.
Corrective Action:
We were on the interstate. Driving the 80 mph speed limit. Got warning that said stop safety vehicle will shut off soon. I had 4 kids in the vehicle with me. I barely got it onto the shoulder before it completely shut off and would not move. Had to get it towed to nearest dealership 60 miles away. No answers left and now we are stranded. We could have been killed. No warning signs.
Additional Notes:
We were on the interstate. Driving the 80 mph speed limit. Got warning that said stop safety vehicle will shut off soon. I had 4 kids in the vehicle with me. I barely got it onto the shoulder before it completely shut off and would not move. Had to get it towed to nearest dealership 60 miles away. No answers left and now we are stranded. We could have been killed. No warning signs.
Mfg Campaign: 11593333
Recall Date: Jun 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We were on the interstate. Driving the 80 mph speed limit. Got warning that said stop safety vehicle will shut off soon. I had 4 kids in the vehicle with me. I barely got it onto the shoulder before it completely shut off and would not move. Had to get it towed to nearest dealership 60 miles away. No answers left and now we are stranded. We could have been killed. No warning signs.
Corrective Action:
We were on the interstate. Driving the 80 mph speed limit. Got warning that said stop safety vehicle will shut off soon. I had 4 kids in the vehicle with me. I barely got it onto the shoulder before it completely shut off and would not move. Had to get it towed to nearest dealership 60 miles away. No answers left and now we are stranded. We could have been killed. No warning signs.
Additional Notes:
We were on the interstate. Driving the 80 mph speed limit. Got warning that said stop safety vehicle will shut off soon. I had 4 kids in the vehicle with me. I barely got it onto the shoulder before it completely shut off and would not move. Had to get it towed to nearest dealership 60 miles away. No answers left and now we are stranded. We could have been killed. No warning signs.
Mfg Campaign: 11593333
Recall Date: Jun 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We were on the interstate. Driving the 80 mph speed limit. Got warning that said stop safety vehicle will shut off soon. I had 4 kids in the vehicle with me. I barely got it onto the shoulder before it completely shut off and would not move. Had to get it towed to nearest dealership 60 miles away. No answers left and now we are stranded. We could have been killed. No warning signs.
Corrective Action:
We were on the interstate. Driving the 80 mph speed limit. Got warning that said stop safety vehicle will shut off soon. I had 4 kids in the vehicle with me. I barely got it onto the shoulder before it completely shut off and would not move. Had to get it towed to nearest dealership 60 miles away. No answers left and now we are stranded. We could have been killed. No warning signs.
Additional Notes:
We were on the interstate. Driving the 80 mph speed limit. Got warning that said stop safety vehicle will shut off soon. I had 4 kids in the vehicle with me. I barely got it onto the shoulder before it completely shut off and would not move. Had to get it towed to nearest dealership 60 miles away. No answers left and now we are stranded. We could have been killed. No warning signs.
Mfg Campaign: 11593333
Recall Date: Jun 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On a road trip with my 2022 Chrysler pacifica hybrid with 20k miles, was driving on the freeway when this message came up "stop safely vehicle will shut down". Vehicle immediately lost power and I pulled onto shoulder but was in a bad location to be broken down. Got out check fluids etc, all fine. Then cycled vehicles a few times and was able to limp it to a gas station. Finally got it going again and continued driving. I will now have to tow it home because it is unsafe.
Corrective Action:
On a road trip with my 2022 Chrysler pacifica hybrid with 20k miles, was driving on the freeway when this message came up "stop safely vehicle will shut down". Vehicle immediately lost power and I pulled onto shoulder but was in a bad location to be broken down. Got out check fluids etc, all fine. Then cycled vehicles a few times and was able to limp it to a gas station. Finally got it going again and continued driving. I will now have to tow it home because it is unsafe.
Additional Notes:
On a road trip with my 2022 Chrysler pacifica hybrid with 20k miles, was driving on the freeway when this message came up "stop safely vehicle will shut down". Vehicle immediately lost power and I pulled onto shoulder but was in a bad location to be broken down. Got out check fluids etc, all fine. Then cycled vehicles a few times and was able to limp it to a gas station. Finally got it going again and continued driving. I will now have to tow it home because it is unsafe.
Mfg Campaign: 11593093
Recall Date: Jun 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the highway in rush hour traffic I got a message to pull over when it was safe to do so, and the car started losing power. The breakdown lane was in use for traffic, so I had to drive 1/2 mile to find a safe spot with the car going much more slowly than the flow of traffic. I turned the car off, and opened the door to 'reset' it, then nervously pulled back out into traffic. I was able to drive to about a mile from my house, and I got the message and lost power again. I go the car to my mechanic, who said that the car had transmission failure. I had the car towed to the dealer, who confirmed as much.
Corrective Action:
While driving on the highway in rush hour traffic I got a message to pull over when it was safe to do so, and the car started losing power. The breakdown lane was in use for traffic, so I had to drive 1/2 mile to find a safe spot with the car going much more slowly than the flow of traffic. I turned the car off, and opened the door to 'reset' it, then nervously pulled back out into traffic. I was able to drive to about a mile from my house, and I got the message and lost power again. I go the car to my mechanic, who said that the car had transmission failure. I had the car towed to the dealer, who confirmed as much.
Additional Notes:
While driving on the highway in rush hour traffic I got a message to pull over when it was safe to do so, and the car started losing power. The breakdown lane was in use for traffic, so I had to drive 1/2 mile to find a safe spot with the car going much more slowly than the flow of traffic. I turned the car off, and opened the door to 'reset' it, then nervously pulled back out into traffic. I was able to drive to about a mile from my house, and I got the message and lost power again. I go the car to my mechanic, who said that the car had transmission failure. I had the car towed to the dealer, who confirmed as much.
Mfg Campaign: 11591470
Recall Date: May 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving on highway, speed was about 70mph. All the sudden the dashboard said “ Stop Safely Vehicle Will Shut Off Soon”. Then the car start reducing the speed immediately no matter how hard I tried to accelerate. I stopped in the emergency lane. Shutdown the car. Then restart, I could drive about 30s to 60s, then the error came again. It occurred 6 times in total while I drove out the highway to a safety place in 2 miles.
Corrective Action:
I was driving on highway, speed was about 70mph. All the sudden the dashboard said “ Stop Safely Vehicle Will Shut Off Soon”. Then the car start reducing the speed immediately no matter how hard I tried to accelerate. I stopped in the emergency lane. Shutdown the car. Then restart, I could drive about 30s to 60s, then the error came again. It occurred 6 times in total while I drove out the highway to a safety place in 2 miles.
Additional Notes:
I was driving on highway, speed was about 70mph. All the sudden the dashboard said “ Stop Safely Vehicle Will Shut Off Soon”. Then the car start reducing the speed immediately no matter how hard I tried to accelerate. I stopped in the emergency lane. Shutdown the car. Then restart, I could drive about 30s to 60s, then the error came again. It occurred 6 times in total while I drove out the highway to a safety place in 2 miles.
Mfg Campaign: 11591117
Recall Date: May 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on highway, speed was about 70mph. All the sudden the dashboard said “ Stop Safely Vehicle Will Shut Off Soon”. Then the car start reducing the speed immediately no matter how hard I tried to accelerate. I stopped in the emergency lane. Shutdown the car. Then restart, I could drive about 30s to 60s, then the error came again. It occurred 6 times in total while I drove out the highway to a safety place in 2 miles.
Corrective Action:
I was driving on highway, speed was about 70mph. All the sudden the dashboard said “ Stop Safely Vehicle Will Shut Off Soon”. Then the car start reducing the speed immediately no matter how hard I tried to accelerate. I stopped in the emergency lane. Shutdown the car. Then restart, I could drive about 30s to 60s, then the error came again. It occurred 6 times in total while I drove out the highway to a safety place in 2 miles.
Additional Notes:
I was driving on highway, speed was about 70mph. All the sudden the dashboard said “ Stop Safely Vehicle Will Shut Off Soon”. Then the car start reducing the speed immediately no matter how hard I tried to accelerate. I stopped in the emergency lane. Shutdown the car. Then restart, I could drive about 30s to 60s, then the error came again. It occurred 6 times in total while I drove out the highway to a safety place in 2 miles.
Mfg Campaign: 11591117
Recall Date: May 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We just purchased the used 2022 Pacifica today., it was 75 miles back home. I left to get Dairy Queen; I turned left onto side road into Norton commons and an alert came up Stop safely your car will slow down soon. Very scary with a family and newb and kids and wife. Especially because cost bought it. Perhaps I should return it!
Corrective Action:
We just purchased the used 2022 Pacifica today., it was 75 miles back home. I left to get Dairy Queen; I turned left onto side road into Norton commons and an alert came up Stop safely your car will slow down soon. Very scary with a family and newb and kids and wife. Especially because cost bought it. Perhaps I should return it!
Additional Notes:
We just purchased the used 2022 Pacifica today., it was 75 miles back home. I left to get Dairy Queen; I turned left onto side road into Norton commons and an alert came up Stop safely your car will slow down soon. Very scary with a family and newb and kids and wife. Especially because cost bought it. Perhaps I should return it!
Mfg Campaign: 11588288
Recall Date: May 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
We just purchased the used 2022 Pacifica today., it was 75 miles back home. I left to get Dairy Queen; I turned left onto side road into Norton commons and an alert came up Stop safely your car will slow down soon. Very scary with a family and newb and kids and wife. Especially because cost bought it. Perhaps I should return it!
Corrective Action:
We just purchased the used 2022 Pacifica today., it was 75 miles back home. I left to get Dairy Queen; I turned left onto side road into Norton commons and an alert came up Stop safely your car will slow down soon. Very scary with a family and newb and kids and wife. Especially because cost bought it. Perhaps I should return it!
Additional Notes:
We just purchased the used 2022 Pacifica today., it was 75 miles back home. I left to get Dairy Queen; I turned left onto side road into Norton commons and an alert came up Stop safely your car will slow down soon. Very scary with a family and newb and kids and wife. Especially because cost bought it. Perhaps I should return it!
Mfg Campaign: 11588288
Recall Date: May 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
We just purchased the used 2022 Pacifica today., it was 75 miles back home. I left to get Dairy Queen; I turned left onto side road into Norton commons and an alert came up Stop safely your car will slow down soon. Very scary with a family and newb and kids and wife. Especially because cost bought it. Perhaps I should return it!
Corrective Action:
We just purchased the used 2022 Pacifica today., it was 75 miles back home. I left to get Dairy Queen; I turned left onto side road into Norton commons and an alert came up Stop safely your car will slow down soon. Very scary with a family and newb and kids and wife. Especially because cost bought it. Perhaps I should return it!
Additional Notes:
We just purchased the used 2022 Pacifica today., it was 75 miles back home. I left to get Dairy Queen; I turned left onto side road into Norton commons and an alert came up Stop safely your car will slow down soon. Very scary with a family and newb and kids and wife. Especially because cost bought it. Perhaps I should return it!
Mfg Campaign: 11588288
Recall Date: May 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving in residential area at 30mph and van turned off while moving. Message on dashboard said to push break and press to start. Vehicle put itself in park. No lights turned on. I heard a beep and felt engine shut off. Problem just happened and I haven't driven it since. Called auto shop and was advised to document I'd it happened again because they need a code or some evidence to give to techs.
Corrective Action:
Driving in residential area at 30mph and van turned off while moving. Message on dashboard said to push break and press to start. Vehicle put itself in park. No lights turned on. I heard a beep and felt engine shut off. Problem just happened and I haven't driven it since. Called auto shop and was advised to document I'd it happened again because they need a code or some evidence to give to techs.
Additional Notes:
Driving in residential area at 30mph and van turned off while moving. Message on dashboard said to push break and press to start. Vehicle put itself in park. No lights turned on. I heard a beep and felt engine shut off. Problem just happened and I haven't driven it since. Called auto shop and was advised to document I'd it happened again because they need a code or some evidence to give to techs.
Mfg Campaign: 11588093
Recall Date: May 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving on the highway, suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on the freeway and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Corrective Action:
Driving on the highway, suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on the freeway and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Additional Notes:
Driving on the highway, suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on the freeway and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Mfg Campaign: 11586629
Recall Date: May 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving on the highway, suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on the freeway and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Corrective Action:
Driving on the highway, suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on the freeway and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Additional Notes:
Driving on the highway, suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on the freeway and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Mfg Campaign: 11586629
Recall Date: May 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on the highway, suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on the freeway and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Corrective Action:
Driving on the highway, suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on the freeway and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Additional Notes:
Driving on the highway, suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on the freeway and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Mfg Campaign: 11586629
Recall Date: May 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving on a city street, shortly after driving out of a parking lot, and suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on a busy city street and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Corrective Action:
Driving on a city street, shortly after driving out of a parking lot, and suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on a busy city street and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Additional Notes:
Driving on a city street, shortly after driving out of a parking lot, and suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on a busy city street and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Mfg Campaign: 11586632
Recall Date: May 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving on a city street, shortly after driving out of a parking lot, and suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on a busy city street and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Corrective Action:
Driving on a city street, shortly after driving out of a parking lot, and suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on a busy city street and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Additional Notes:
Driving on a city street, shortly after driving out of a parking lot, and suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on a busy city street and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Mfg Campaign: 11586632
Recall Date: May 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on a city street, shortly after driving out of a parking lot, and suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on a busy city street and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Corrective Action:
Driving on a city street, shortly after driving out of a parking lot, and suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on a busy city street and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Additional Notes:
Driving on a city street, shortly after driving out of a parking lot, and suddenly the message 'Stop Safely - Vehicle Will Shut Off Soon' showed on the dash, including a check engine light and a red turtle icon. After pulling over on a busy city street and waiting 10 minutes, I was able to start back up and keep driving. The CEL light stayed on but not the 'stop safely' message.
Mfg Campaign: 11586632
Recall Date: May 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on a highway (never at slower speeds), a message will display on the dash that says "Stop Safely, Vehicle will shut off soon." The car then begins to decelerate and I have less than a minute to pull off the road. This issue began in December 2023. The car has been with the dealership from Feb 16 to present (April 4). The dealership was able to reproduce the problem. I am told it's related to the transmission, and am still waiting on a status update.
Corrective Action:
While driving on a highway (never at slower speeds), a message will display on the dash that says "Stop Safely, Vehicle will shut off soon." The car then begins to decelerate and I have less than a minute to pull off the road. This issue began in December 2023. The car has been with the dealership from Feb 16 to present (April 4). The dealership was able to reproduce the problem. I am told it's related to the transmission, and am still waiting on a status update.
Additional Notes:
While driving on a highway (never at slower speeds), a message will display on the dash that says "Stop Safely, Vehicle will shut off soon." The car then begins to decelerate and I have less than a minute to pull off the road. This issue began in December 2023. The car has been with the dealership from Feb 16 to present (April 4). The dealership was able to reproduce the problem. I am told it's related to the transmission, and am still waiting on a status update.
Mfg Campaign: 11581209
Recall Date: Apr 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving on a highway (never at slower speeds), a message will display on the dash that says "Stop Safely, Vehicle will shut off soon." The car then begins to decelerate and I have less than a minute to pull off the road. This issue began in December 2023. The car has been with the dealership from Feb 16 to present (April 4). The dealership was able to reproduce the problem. I am told it's related to the transmission, and am still waiting on a status update.
Corrective Action:
While driving on a highway (never at slower speeds), a message will display on the dash that says "Stop Safely, Vehicle will shut off soon." The car then begins to decelerate and I have less than a minute to pull off the road. This issue began in December 2023. The car has been with the dealership from Feb 16 to present (April 4). The dealership was able to reproduce the problem. I am told it's related to the transmission, and am still waiting on a status update.
Additional Notes:
While driving on a highway (never at slower speeds), a message will display on the dash that says "Stop Safely, Vehicle will shut off soon." The car then begins to decelerate and I have less than a minute to pull off the road. This issue began in December 2023. The car has been with the dealership from Feb 16 to present (April 4). The dealership was able to reproduce the problem. I am told it's related to the transmission, and am still waiting on a status update.
Mfg Campaign: 11581209
Recall Date: Apr 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on a highway (never at slower speeds), a message will display on the dash that says "Stop Safely, Vehicle will shut off soon." The car then begins to decelerate and I have less than a minute to pull off the road. This issue began in December 2023. The car has been with the dealership from Feb 16 to present (April 4). The dealership was able to reproduce the problem. I am told it's related to the transmission, and am still waiting on a status update.
Corrective Action:
While driving on a highway (never at slower speeds), a message will display on the dash that says "Stop Safely, Vehicle will shut off soon." The car then begins to decelerate and I have less than a minute to pull off the road. This issue began in December 2023. The car has been with the dealership from Feb 16 to present (April 4). The dealership was able to reproduce the problem. I am told it's related to the transmission, and am still waiting on a status update.
Additional Notes:
While driving on a highway (never at slower speeds), a message will display on the dash that says "Stop Safely, Vehicle will shut off soon." The car then begins to decelerate and I have less than a minute to pull off the road. This issue began in December 2023. The car has been with the dealership from Feb 16 to present (April 4). The dealership was able to reproduce the problem. I am told it's related to the transmission, and am still waiting on a status update.
Mfg Campaign: 11581209
Recall Date: Apr 4, 2024
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