Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S02
Recall Date: Jan 28, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
645 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DROVE CAR TO WORK. TOOK KEY OUT OF THE IGNITION, BUT VAN CONTINUED TO RUN. DISCONNECTED THE BATTERY BUT VAN'S ENGINE CONTINUED TO RUN. DROVE IT TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED AS A WIN MODULE ISSUE. CURRENTLY AT ANOTHER CHRYSLER DEALER WAITING FOR REPAIR. THIS ISSUE COULD HAVE EASILY BEEN A SAFETY ISSUE. IF THE WIN MODULE HAD BROKEN IN THE 'OFF' POSITION ON A BUSY ROAD INSTEAD OF IN THE "ON" POSITION.
Corrective Action:
DROVE CAR TO WORK. TOOK KEY OUT OF THE IGNITION, BUT VAN CONTINUED TO RUN. DISCONNECTED THE BATTERY BUT VAN'S ENGINE CONTINUED TO RUN. DROVE IT TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED AS A WIN MODULE ISSUE. CURRENTLY AT ANOTHER CHRYSLER DEALER WAITING FOR REPAIR. THIS ISSUE COULD HAVE EASILY BEEN A SAFETY ISSUE. IF THE WIN MODULE HAD BROKEN IN THE 'OFF' POSITION ON A BUSY ROAD INSTEAD OF IN THE "ON" POSITION.
Additional Notes:
DROVE CAR TO WORK. TOOK KEY OUT OF THE IGNITION, BUT VAN CONTINUED TO RUN. DISCONNECTED THE BATTERY BUT VAN'S ENGINE CONTINUED TO RUN. DROVE IT TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED AS A WIN MODULE ISSUE. CURRENTLY AT ANOTHER CHRYSLER DEALER WAITING FOR REPAIR. THIS ISSUE COULD HAVE EASILY BEEN A SAFETY ISSUE. IF THE WIN MODULE HAD BROKEN IN THE 'OFF' POSITION ON A BUSY ROAD INSTEAD OF IN THE "ON" POSITION.
Mfg Campaign: 11193895
Recall Date: Apr 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE LOST POWER WHILE DRIVING 60 MLLES PER HOUR ON A BUSY 3 LANE ROAD IN THE CITY LIMITS OF FORT MYERS, FLORIDA
Corrective Action:
VEHICLE LOST POWER WHILE DRIVING 60 MLLES PER HOUR ON A BUSY 3 LANE ROAD IN THE CITY LIMITS OF FORT MYERS, FLORIDA
Additional Notes:
VEHICLE LOST POWER WHILE DRIVING 60 MLLES PER HOUR ON A BUSY 3 LANE ROAD IN THE CITY LIMITS OF FORT MYERS, FLORIDA
Mfg Campaign: 11191310
Recall Date: Mar 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. CONTACT STATED CAR KEPT MAKING AGGRESSIVE JERKS (SEEMED LIKE WHILE IT WAS SHIFTING GEARS). WHILE AT A STOP LIGHT, THE VEHICLE WOULD NOT ACCELERATE FORWARD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND HYDRAULIC PUMP WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. *BF *JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. CONTACT STATED CAR KEPT MAKING AGGRESSIVE JERKS (SEEMED LIKE WHILE IT WAS SHIFTING GEARS). WHILE AT A STOP LIGHT, THE VEHICLE WOULD NOT ACCELERATE FORWARD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND HYDRAULIC PUMP WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. *BF *JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. CONTACT STATED CAR KEPT MAKING AGGRESSIVE JERKS (SEEMED LIKE WHILE IT WAS SHIFTING GEARS). WHILE AT A STOP LIGHT, THE VEHICLE WOULD NOT ACCELERATE FORWARD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND HYDRAULIC PUMP WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. *BF *JB
Mfg Campaign: 11190664
Recall Date: Mar 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE CLEANING VAN IN MAY 2018 THERE WERE SEVERAL PAINT BUBBLES FOUND ON THE LEADING EDGE OF THE HOOD ABOVE BOTH HEADLIGHTS. ISSUE WAS REPORTED TO FCA AMERICA AND TAKEN TO LOCAL CHRYSLER DEALER. AS OF MARCH 2019 PROBLEM REMAINS UNRESOLVED DESPITE BEING COVERED UNDER CHRYSLER RUST/PERFORATION WARRANTY.
Corrective Action:
WHILE CLEANING VAN IN MAY 2018 THERE WERE SEVERAL PAINT BUBBLES FOUND ON THE LEADING EDGE OF THE HOOD ABOVE BOTH HEADLIGHTS. ISSUE WAS REPORTED TO FCA AMERICA AND TAKEN TO LOCAL CHRYSLER DEALER. AS OF MARCH 2019 PROBLEM REMAINS UNRESOLVED DESPITE BEING COVERED UNDER CHRYSLER RUST/PERFORATION WARRANTY.
Additional Notes:
WHILE CLEANING VAN IN MAY 2018 THERE WERE SEVERAL PAINT BUBBLES FOUND ON THE LEADING EDGE OF THE HOOD ABOVE BOTH HEADLIGHTS. ISSUE WAS REPORTED TO FCA AMERICA AND TAKEN TO LOCAL CHRYSLER DEALER. AS OF MARCH 2019 PROBLEM REMAINS UNRESOLVED DESPITE BEING COVERED UNDER CHRYSLER RUST/PERFORATION WARRANTY.
Mfg Campaign: 11189942
Recall Date: Mar 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH ON THE FREEWAY, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 58,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH ON THE FREEWAY, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 58,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH ON THE FREEWAY, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 58,000.
Mfg Campaign: 11186607
Recall Date: Mar 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UPON PLUGGING A USB CABLE INTO THE PORT ON THE CENTER CONSOLE THERE WAS A SPARK AND A LOUD POP. AFTERWARDS IF THE TEMPERATURE GOT TOO HOT INSIDE THE CABIN THE UCONNECT SYSTEM WOULD REBOOT ON IT'S OWN, REGARDLESS OF IF THE VAN WAS IN MOTION OR STATIONARY. IN ADDITION THE PASSENGER SLIDING DOOR WOULD NOT LOCK AT ALL AFTERWARDS. UPON TAKING THE VAN TO THE DEALERSHIP THEY IDENTIFIED BOTH ISSUES AS NEEDING A NEW RADIO AND A NEW LOCKING MECHANISM, BOTH OF WHICH WERE COVERED UNDER WARRANTY.
Corrective Action:
UPON PLUGGING A USB CABLE INTO THE PORT ON THE CENTER CONSOLE THERE WAS A SPARK AND A LOUD POP. AFTERWARDS IF THE TEMPERATURE GOT TOO HOT INSIDE THE CABIN THE UCONNECT SYSTEM WOULD REBOOT ON IT'S OWN, REGARDLESS OF IF THE VAN WAS IN MOTION OR STATIONARY. IN ADDITION THE PASSENGER SLIDING DOOR WOULD NOT LOCK AT ALL AFTERWARDS. UPON TAKING THE VAN TO THE DEALERSHIP THEY IDENTIFIED BOTH ISSUES AS NEEDING A NEW RADIO AND A NEW LOCKING MECHANISM, BOTH OF WHICH WERE COVERED UNDER WARRANTY.
Additional Notes:
UPON PLUGGING A USB CABLE INTO THE PORT ON THE CENTER CONSOLE THERE WAS A SPARK AND A LOUD POP. AFTERWARDS IF THE TEMPERATURE GOT TOO HOT INSIDE THE CABIN THE UCONNECT SYSTEM WOULD REBOOT ON IT'S OWN, REGARDLESS OF IF THE VAN WAS IN MOTION OR STATIONARY. IN ADDITION THE PASSENGER SLIDING DOOR WOULD NOT LOCK AT ALL AFTERWARDS. UPON TAKING THE VAN TO THE DEALERSHIP THEY IDENTIFIED BOTH ISSUES AS NEEDING A NEW RADIO AND A NEW LOCKING MECHANISM, BOTH OF WHICH WERE COVERED UNDER WARRANTY.
Mfg Campaign: 11186317
Recall Date: Mar 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UPON PLUGGING A USB CABLE INTO THE PORT ON THE CENTER CONSOLE THERE WAS A SPARK AND A LOUD POP. AFTERWARDS IF THE TEMPERATURE GOT TOO HOT INSIDE THE CABIN THE UCONNECT SYSTEM WOULD REBOOT ON IT'S OWN, REGARDLESS OF IF THE VAN WAS IN MOTION OR STATIONARY. IN ADDITION THE PASSENGER SLIDING DOOR WOULD NOT LOCK AT ALL AFTERWARDS. UPON TAKING THE VAN TO THE DEALERSHIP THEY IDENTIFIED BOTH ISSUES AS NEEDING A NEW RADIO AND A NEW LOCKING MECHANISM, BOTH OF WHICH WERE COVERED UNDER WARRANTY.
Corrective Action:
UPON PLUGGING A USB CABLE INTO THE PORT ON THE CENTER CONSOLE THERE WAS A SPARK AND A LOUD POP. AFTERWARDS IF THE TEMPERATURE GOT TOO HOT INSIDE THE CABIN THE UCONNECT SYSTEM WOULD REBOOT ON IT'S OWN, REGARDLESS OF IF THE VAN WAS IN MOTION OR STATIONARY. IN ADDITION THE PASSENGER SLIDING DOOR WOULD NOT LOCK AT ALL AFTERWARDS. UPON TAKING THE VAN TO THE DEALERSHIP THEY IDENTIFIED BOTH ISSUES AS NEEDING A NEW RADIO AND A NEW LOCKING MECHANISM, BOTH OF WHICH WERE COVERED UNDER WARRANTY.
Additional Notes:
UPON PLUGGING A USB CABLE INTO THE PORT ON THE CENTER CONSOLE THERE WAS A SPARK AND A LOUD POP. AFTERWARDS IF THE TEMPERATURE GOT TOO HOT INSIDE THE CABIN THE UCONNECT SYSTEM WOULD REBOOT ON IT'S OWN, REGARDLESS OF IF THE VAN WAS IN MOTION OR STATIONARY. IN ADDITION THE PASSENGER SLIDING DOOR WOULD NOT LOCK AT ALL AFTERWARDS. UPON TAKING THE VAN TO THE DEALERSHIP THEY IDENTIFIED BOTH ISSUES AS NEEDING A NEW RADIO AND A NEW LOCKING MECHANISM, BOTH OF WHICH WERE COVERED UNDER WARRANTY.
Mfg Campaign: 11186317
Recall Date: Mar 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Mfg Campaign: 11182347
Recall Date: Feb 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VAN STARTED SHAKING AND STALLING, WITH ENGINE LIGHT ON. IT WOULD DRIVE FINE OT HIGHWAY SEEDS, BUT SHOOK BAD AND STALLED AT IDLE. I TOOK IT TO CHRYSLER REPAIR SHOP AND THEY SAID IT HAD A P0302 CODE. THAT IS A MISFIRE ON LEFT CYLINDER HEAD #2 CYLINDER. AFTER TEAR DOWN IT WAS CONFIRMED IT WAS #2 CYLINDER INTAKE VALVE ALMOST 85% LEAK DOWN. (TECH'S STATMENT) THIS REQUIRED A NEW CYLINDER HEAD. WHEN WE MADE APPOINTMENT AT SCHUMACHER AUTOMOTIVE IN DELRAY BEACH FL. IT WAS TOLD TO ME MY VAN WAS COVERED UNDER FCA RECALL OF LEFT CYLINDER HEAD #2 CYLINDER RECALL. UPON DORPPING IT OFF IT SUDDENLY WAS NOT COVERED EVEN THOUGH HE USED THE SAME VIN INFO BOTH TIMES. THE COULD NOT TELL ME WHY THE DIFFERENCE IN JUST ONE DAY. BETWEEN MAKING APPOINTMENT AND BRINGING IN. TRIED CALLING FCA IN MICHIGAN AND WAS TOLD THE LEFT HEAD ISSIUE HAD BEEN FIXED WITH MY MODEL YEAR EVEN THOUGH TECH HAS HAD EVERY P0302 CODE 3.6L ENGINE REQUIRING A NEW HEAD, SAME AS PREVIOUS RECAL. MY VAN HAS 73,000 MILES AND I PURCHASED IT USED FROM HERTZ RETAL CAR. FCA SAID THEY COULD NOT DO ANYTHING AT THIS TIME UNLESS I MET 3 OUT OF 5 QUESTIONS ABOUT MY VAN AND ME. I MET ONLY ONE AND THAT WAS A LOYAL CUSOMER. NO COVERERAGE.
Corrective Action:
VAN STARTED SHAKING AND STALLING, WITH ENGINE LIGHT ON. IT WOULD DRIVE FINE OT HIGHWAY SEEDS, BUT SHOOK BAD AND STALLED AT IDLE. I TOOK IT TO CHRYSLER REPAIR SHOP AND THEY SAID IT HAD A P0302 CODE. THAT IS A MISFIRE ON LEFT CYLINDER HEAD #2 CYLINDER. AFTER TEAR DOWN IT WAS CONFIRMED IT WAS #2 CYLINDER INTAKE VALVE ALMOST 85% LEAK DOWN. (TECH'S STATMENT) THIS REQUIRED A NEW CYLINDER HEAD. WHEN WE MADE APPOINTMENT AT SCHUMACHER AUTOMOTIVE IN DELRAY BEACH FL. IT WAS TOLD TO ME MY VAN WAS COVERED UNDER FCA RECALL OF LEFT CYLINDER HEAD #2 CYLINDER RECALL. UPON DORPPING IT OFF IT SUDDENLY WAS NOT COVERED EVEN THOUGH HE USED THE SAME VIN INFO BOTH TIMES. THE COULD NOT TELL ME WHY THE DIFFERENCE IN JUST ONE DAY. BETWEEN MAKING APPOINTMENT AND BRINGING IN. TRIED CALLING FCA IN MICHIGAN AND WAS TOLD THE LEFT HEAD ISSIUE HAD BEEN FIXED WITH MY MODEL YEAR EVEN THOUGH TECH HAS HAD EVERY P0302 CODE 3.6L ENGINE REQUIRING A NEW HEAD, SAME AS PREVIOUS RECAL. MY VAN HAS 73,000 MILES AND I PURCHASED IT USED FROM HERTZ RETAL CAR. FCA SAID THEY COULD NOT DO ANYTHING AT THIS TIME UNLESS I MET 3 OUT OF 5 QUESTIONS ABOUT MY VAN AND ME. I MET ONLY ONE AND THAT WAS A LOYAL CUSOMER. NO COVERERAGE.
Additional Notes:
VAN STARTED SHAKING AND STALLING, WITH ENGINE LIGHT ON. IT WOULD DRIVE FINE OT HIGHWAY SEEDS, BUT SHOOK BAD AND STALLED AT IDLE. I TOOK IT TO CHRYSLER REPAIR SHOP AND THEY SAID IT HAD A P0302 CODE. THAT IS A MISFIRE ON LEFT CYLINDER HEAD #2 CYLINDER. AFTER TEAR DOWN IT WAS CONFIRMED IT WAS #2 CYLINDER INTAKE VALVE ALMOST 85% LEAK DOWN. (TECH'S STATMENT) THIS REQUIRED A NEW CYLINDER HEAD. WHEN WE MADE APPOINTMENT AT SCHUMACHER AUTOMOTIVE IN DELRAY BEACH FL. IT WAS TOLD TO ME MY VAN WAS COVERED UNDER FCA RECALL OF LEFT CYLINDER HEAD #2 CYLINDER RECALL. UPON DORPPING IT OFF IT SUDDENLY WAS NOT COVERED EVEN THOUGH HE USED THE SAME VIN INFO BOTH TIMES. THE COULD NOT TELL ME WHY THE DIFFERENCE IN JUST ONE DAY. BETWEEN MAKING APPOINTMENT AND BRINGING IN. TRIED CALLING FCA IN MICHIGAN AND WAS TOLD THE LEFT HEAD ISSIUE HAD BEEN FIXED WITH MY MODEL YEAR EVEN THOUGH TECH HAS HAD EVERY P0302 CODE 3.6L ENGINE REQUIRING A NEW HEAD, SAME AS PREVIOUS RECAL. MY VAN HAS 73,000 MILES AND I PURCHASED IT USED FROM HERTZ RETAL CAR. FCA SAID THEY COULD NOT DO ANYTHING AT THIS TIME UNLESS I MET 3 OUT OF 5 QUESTIONS ABOUT MY VAN AND ME. I MET ONLY ONE AND THAT WAS A LOYAL CUSOMER. NO COVERERAGE.
Mfg Campaign: 11176590
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VAN STARTED SHAKING AND STALLING, WITH ENGINE LIGHT ON. IT WOULD DRIVE FINE OT HIGHWAY SEEDS, BUT SHOOK BAD AND STALLED AT IDLE. I TOOK IT TO CHRYSLER REPAIR SHOP AND THEY SAID IT HAD A P0302 CODE. THAT IS A MISFIRE ON LEFT CYLINDER HEAD #2 CYLINDER. AFTER TEAR DOWN IT WAS CONFIRMED IT WAS #2 CYLINDER INTAKE VALVE ALMOST 85% LEAK DOWN. (TECH'S STATMENT) THIS REQUIRED A NEW CYLINDER HEAD. WHEN WE MADE APPOINTMENT AT SCHUMACHER AUTOMOTIVE IN DELRAY BEACH FL. IT WAS TOLD TO ME MY VAN WAS COVERED UNDER FCA RECALL OF LEFT CYLINDER HEAD #2 CYLINDER RECALL. UPON DORPPING IT OFF IT SUDDENLY WAS NOT COVERED EVEN THOUGH HE USED THE SAME VIN INFO BOTH TIMES. THE COULD NOT TELL ME WHY THE DIFFERENCE IN JUST ONE DAY. BETWEEN MAKING APPOINTMENT AND BRINGING IN. TRIED CALLING FCA IN MICHIGAN AND WAS TOLD THE LEFT HEAD ISSIUE HAD BEEN FIXED WITH MY MODEL YEAR EVEN THOUGH TECH HAS HAD EVERY P0302 CODE 3.6L ENGINE REQUIRING A NEW HEAD, SAME AS PREVIOUS RECAL. MY VAN HAS 73,000 MILES AND I PURCHASED IT USED FROM HERTZ RETAL CAR. FCA SAID THEY COULD NOT DO ANYTHING AT THIS TIME UNLESS I MET 3 OUT OF 5 QUESTIONS ABOUT MY VAN AND ME. I MET ONLY ONE AND THAT WAS A LOYAL CUSOMER. NO COVERERAGE.
Corrective Action:
VAN STARTED SHAKING AND STALLING, WITH ENGINE LIGHT ON. IT WOULD DRIVE FINE OT HIGHWAY SEEDS, BUT SHOOK BAD AND STALLED AT IDLE. I TOOK IT TO CHRYSLER REPAIR SHOP AND THEY SAID IT HAD A P0302 CODE. THAT IS A MISFIRE ON LEFT CYLINDER HEAD #2 CYLINDER. AFTER TEAR DOWN IT WAS CONFIRMED IT WAS #2 CYLINDER INTAKE VALVE ALMOST 85% LEAK DOWN. (TECH'S STATMENT) THIS REQUIRED A NEW CYLINDER HEAD. WHEN WE MADE APPOINTMENT AT SCHUMACHER AUTOMOTIVE IN DELRAY BEACH FL. IT WAS TOLD TO ME MY VAN WAS COVERED UNDER FCA RECALL OF LEFT CYLINDER HEAD #2 CYLINDER RECALL. UPON DORPPING IT OFF IT SUDDENLY WAS NOT COVERED EVEN THOUGH HE USED THE SAME VIN INFO BOTH TIMES. THE COULD NOT TELL ME WHY THE DIFFERENCE IN JUST ONE DAY. BETWEEN MAKING APPOINTMENT AND BRINGING IN. TRIED CALLING FCA IN MICHIGAN AND WAS TOLD THE LEFT HEAD ISSIUE HAD BEEN FIXED WITH MY MODEL YEAR EVEN THOUGH TECH HAS HAD EVERY P0302 CODE 3.6L ENGINE REQUIRING A NEW HEAD, SAME AS PREVIOUS RECAL. MY VAN HAS 73,000 MILES AND I PURCHASED IT USED FROM HERTZ RETAL CAR. FCA SAID THEY COULD NOT DO ANYTHING AT THIS TIME UNLESS I MET 3 OUT OF 5 QUESTIONS ABOUT MY VAN AND ME. I MET ONLY ONE AND THAT WAS A LOYAL CUSOMER. NO COVERERAGE.
Additional Notes:
VAN STARTED SHAKING AND STALLING, WITH ENGINE LIGHT ON. IT WOULD DRIVE FINE OT HIGHWAY SEEDS, BUT SHOOK BAD AND STALLED AT IDLE. I TOOK IT TO CHRYSLER REPAIR SHOP AND THEY SAID IT HAD A P0302 CODE. THAT IS A MISFIRE ON LEFT CYLINDER HEAD #2 CYLINDER. AFTER TEAR DOWN IT WAS CONFIRMED IT WAS #2 CYLINDER INTAKE VALVE ALMOST 85% LEAK DOWN. (TECH'S STATMENT) THIS REQUIRED A NEW CYLINDER HEAD. WHEN WE MADE APPOINTMENT AT SCHUMACHER AUTOMOTIVE IN DELRAY BEACH FL. IT WAS TOLD TO ME MY VAN WAS COVERED UNDER FCA RECALL OF LEFT CYLINDER HEAD #2 CYLINDER RECALL. UPON DORPPING IT OFF IT SUDDENLY WAS NOT COVERED EVEN THOUGH HE USED THE SAME VIN INFO BOTH TIMES. THE COULD NOT TELL ME WHY THE DIFFERENCE IN JUST ONE DAY. BETWEEN MAKING APPOINTMENT AND BRINGING IN. TRIED CALLING FCA IN MICHIGAN AND WAS TOLD THE LEFT HEAD ISSIUE HAD BEEN FIXED WITH MY MODEL YEAR EVEN THOUGH TECH HAS HAD EVERY P0302 CODE 3.6L ENGINE REQUIRING A NEW HEAD, SAME AS PREVIOUS RECAL. MY VAN HAS 73,000 MILES AND I PURCHASED IT USED FROM HERTZ RETAL CAR. FCA SAID THEY COULD NOT DO ANYTHING AT THIS TIME UNLESS I MET 3 OUT OF 5 QUESTIONS ABOUT MY VAN AND ME. I MET ONLY ONE AND THAT WAS A LOYAL CUSOMER. NO COVERERAGE.
Mfg Campaign: 11176590
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SLIDING DOOR QUIT OPENING. IT WILL NOT OPEN ELECTRONICALLY OR MANUALLY.
Corrective Action:
THE SLIDING DOOR QUIT OPENING. IT WILL NOT OPEN ELECTRONICALLY OR MANUALLY.
Additional Notes:
THE SLIDING DOOR QUIT OPENING. IT WILL NOT OPEN ELECTRONICALLY OR MANUALLY.
Mfg Campaign: 11176351
Recall Date: Feb 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SLIDING DOOR QUIT OPENING. IT WILL NOT OPEN ELECTRONICALLY OR MANUALLY.
Corrective Action:
THE SLIDING DOOR QUIT OPENING. IT WILL NOT OPEN ELECTRONICALLY OR MANUALLY.
Additional Notes:
THE SLIDING DOOR QUIT OPENING. IT WILL NOT OPEN ELECTRONICALLY OR MANUALLY.
Mfg Campaign: 11176351
Recall Date: Feb 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION PUMP FAILED CAUSING LOSS OF POWER WHILE DRIVING, STOPPING AT STOP SIGNS AND RED LIGHTS. THIS OCCURRED WHILE STARTING FROM A STATIONARY POSITION AND EXCELERATING.
Corrective Action:
TRANSMISSION PUMP FAILED CAUSING LOSS OF POWER WHILE DRIVING, STOPPING AT STOP SIGNS AND RED LIGHTS. THIS OCCURRED WHILE STARTING FROM A STATIONARY POSITION AND EXCELERATING.
Additional Notes:
TRANSMISSION PUMP FAILED CAUSING LOSS OF POWER WHILE DRIVING, STOPPING AT STOP SIGNS AND RED LIGHTS. THIS OCCURRED WHILE STARTING FROM A STATIONARY POSITION AND EXCELERATING.
Mfg Campaign: 11174258
Recall Date: Feb 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE RPMS INCREASED; HOWEVER, THE VEHICLE FAILED TO MOVE. THE RPMS CONTINUED TO FLUCTUATE UP AND DOWN INTERMITTENTLY. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS HAVING TRANSMISSION FAILURE. THE MECHANIC FOUND ENGINE CODE: P0944 REGARDING LOSS OF HYDRAULIC PUMP PRIME AND CODE: P083B REGARDING LC PRESSURE SWITCH RATIONALITY. THE CONTACT STATED THAT WERE OPEN RECALLS FOR THE SAME FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 61,450.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE RPMS INCREASED; HOWEVER, THE VEHICLE FAILED TO MOVE. THE RPMS CONTINUED TO FLUCTUATE UP AND DOWN INTERMITTENTLY. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS HAVING TRANSMISSION FAILURE. THE MECHANIC FOUND ENGINE CODE: P0944 REGARDING LOSS OF HYDRAULIC PUMP PRIME AND CODE: P083B REGARDING LC PRESSURE SWITCH RATIONALITY. THE CONTACT STATED THAT WERE OPEN RECALLS FOR THE SAME FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 61,450.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE RPMS INCREASED; HOWEVER, THE VEHICLE FAILED TO MOVE. THE RPMS CONTINUED TO FLUCTUATE UP AND DOWN INTERMITTENTLY. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS HAVING TRANSMISSION FAILURE. THE MECHANIC FOUND ENGINE CODE: P0944 REGARDING LOSS OF HYDRAULIC PUMP PRIME AND CODE: P083B REGARDING LC PRESSURE SWITCH RATIONALITY. THE CONTACT STATED THAT WERE OPEN RECALLS FOR THE SAME FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 61,450.
Mfg Campaign: 11173369
Recall Date: Jan 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING TRAPPED AND UNABLE TO EXIT.
Corrective Action:
DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING TRAPPED AND UNABLE TO EXIT.
Additional Notes:
DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING TRAPPED AND UNABLE TO EXIT.
Mfg Campaign: 11171696
Recall Date: Jan 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING TRAPPED AND UNABLE TO EXIT.
Corrective Action:
DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING TRAPPED AND UNABLE TO EXIT.
Additional Notes:
DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING TRAPPED AND UNABLE TO EXIT.
Mfg Campaign: 11171696
Recall Date: Jan 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR SLIDING DOORS COULD NOT BE OPENED OR CLOSED USING THE DOOR HANDLES. THE CONTACT STATED THAT THE DOORS COULD ONLY BE OPENED BY USING THE KEY FOB. NORTHGATE CHRYSLER DODGE JEEP RAM (LOCATED AT 8536 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-3900) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR SLIDING DOORS COULD NOT BE OPENED OR CLOSED USING THE DOOR HANDLES. THE CONTACT STATED THAT THE DOORS COULD ONLY BE OPENED BY USING THE KEY FOB. NORTHGATE CHRYSLER DODGE JEEP RAM (LOCATED AT 8536 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-3900) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR SLIDING DOORS COULD NOT BE OPENED OR CLOSED USING THE DOOR HANDLES. THE CONTACT STATED THAT THE DOORS COULD ONLY BE OPENED BY USING THE KEY FOB. NORTHGATE CHRYSLER DODGE JEEP RAM (LOCATED AT 8536 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-3900) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Mfg Campaign: 11164550
Recall Date: Jan 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE MADE A LOUD NOISE AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE MADE A LOUD NOISE AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE MADE A LOUD NOISE AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Mfg Campaign: 11154256
Recall Date: Nov 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER AND PASSENGER SLIDING DOOR LOCK FAILURE; REFUSES TO ENGAGE TO LOCK THE DOORS WHILE STATIONARY OR IN MOTION; WHEN CLICK THE DOOR LOCK BUTTON ON KEY FOB MAKES A LOUD NOISE ON EACH DOOR AND WHEN DRIVING AFTER A SHORT PERIOD OF TIME WHEN AUTO LOCK TRIES TO ENGAGE MAKES LOAD NOISES ON EACH SIDE
Corrective Action:
DRIVER AND PASSENGER SLIDING DOOR LOCK FAILURE; REFUSES TO ENGAGE TO LOCK THE DOORS WHILE STATIONARY OR IN MOTION; WHEN CLICK THE DOOR LOCK BUTTON ON KEY FOB MAKES A LOUD NOISE ON EACH DOOR AND WHEN DRIVING AFTER A SHORT PERIOD OF TIME WHEN AUTO LOCK TRIES TO ENGAGE MAKES LOAD NOISES ON EACH SIDE
Additional Notes:
DRIVER AND PASSENGER SLIDING DOOR LOCK FAILURE; REFUSES TO ENGAGE TO LOCK THE DOORS WHILE STATIONARY OR IN MOTION; WHEN CLICK THE DOOR LOCK BUTTON ON KEY FOB MAKES A LOUD NOISE ON EACH DOOR AND WHEN DRIVING AFTER A SHORT PERIOD OF TIME WHEN AUTO LOCK TRIES TO ENGAGE MAKES LOAD NOISES ON EACH SIDE
Mfg Campaign: 11153735
Recall Date: Nov 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVER AND PASSENGER SLIDING DOOR LOCK FAILURE; REFUSES TO ENGAGE TO LOCK THE DOORS WHILE STATIONARY OR IN MOTION; WHEN CLICK THE DOOR LOCK BUTTON ON KEY FOB MAKES A LOUD NOISE ON EACH DOOR AND WHEN DRIVING AFTER A SHORT PERIOD OF TIME WHEN AUTO LOCK TRIES TO ENGAGE MAKES LOAD NOISES ON EACH SIDE
Corrective Action:
DRIVER AND PASSENGER SLIDING DOOR LOCK FAILURE; REFUSES TO ENGAGE TO LOCK THE DOORS WHILE STATIONARY OR IN MOTION; WHEN CLICK THE DOOR LOCK BUTTON ON KEY FOB MAKES A LOUD NOISE ON EACH DOOR AND WHEN DRIVING AFTER A SHORT PERIOD OF TIME WHEN AUTO LOCK TRIES TO ENGAGE MAKES LOAD NOISES ON EACH SIDE
Additional Notes:
DRIVER AND PASSENGER SLIDING DOOR LOCK FAILURE; REFUSES TO ENGAGE TO LOCK THE DOORS WHILE STATIONARY OR IN MOTION; WHEN CLICK THE DOOR LOCK BUTTON ON KEY FOB MAKES A LOUD NOISE ON EACH DOOR AND WHEN DRIVING AFTER A SHORT PERIOD OF TIME WHEN AUTO LOCK TRIES TO ENGAGE MAKES LOAD NOISES ON EACH SIDE
Mfg Campaign: 11153735
Recall Date: Nov 26, 2018
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