Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR LOCK CEASED IN THE LOCK POSITION. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE REAR DOOR CEASED IN THE UNLOCK POSITION. FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365, (928) 344-2650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE PASSENGER'S SIDE DOOR WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 49,250.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR LOCK CEASED IN THE LOCK POSITION. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE REAR DOOR CEASED IN THE UNLOCK POSITION. FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365, (928) 344-2650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE PASSENGER'S SIDE DOOR WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 49,250.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR LOCK CEASED IN THE LOCK POSITION. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE REAR DOOR CEASED IN THE UNLOCK POSITION. FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365, (928) 344-2650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE PASSENGER'S SIDE DOOR WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 49,250.
Mfg Campaign: 11326194
Recall Date: May 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVERS SIDE SLIDING DOOR SEIZED IN THE 'LOCKED' POSITION. VEHICLE WAS PARKED IN DRIVEWAY AND HAD BEEN USED NORMALLY EARLIER IN THE DAY AND WITHOUT ISSUE. THE DOOR COULD NOT BE OPENED MANUALLY FROM THE INSIDE OR THE OUTSIDE OR WITH ANY REMOTE OR INTERIOR BUTTON. HAVE BEEN UNABLE TO RESOLVE ISSUE.
Corrective Action:
DRIVERS SIDE SLIDING DOOR SEIZED IN THE 'LOCKED' POSITION. VEHICLE WAS PARKED IN DRIVEWAY AND HAD BEEN USED NORMALLY EARLIER IN THE DAY AND WITHOUT ISSUE. THE DOOR COULD NOT BE OPENED MANUALLY FROM THE INSIDE OR THE OUTSIDE OR WITH ANY REMOTE OR INTERIOR BUTTON. HAVE BEEN UNABLE TO RESOLVE ISSUE.
Additional Notes:
DRIVERS SIDE SLIDING DOOR SEIZED IN THE 'LOCKED' POSITION. VEHICLE WAS PARKED IN DRIVEWAY AND HAD BEEN USED NORMALLY EARLIER IN THE DAY AND WITHOUT ISSUE. THE DOOR COULD NOT BE OPENED MANUALLY FROM THE INSIDE OR THE OUTSIDE OR WITH ANY REMOTE OR INTERIOR BUTTON. HAVE BEEN UNABLE TO RESOLVE ISSUE.
Mfg Campaign: 11325907
Recall Date: May 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WAS INOPERABLE AND NO LONGER OPERATED AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER THROUGH FACEBOOK ABOUT THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WAS INOPERABLE AND NO LONGER OPERATED AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER THROUGH FACEBOOK ABOUT THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WAS INOPERABLE AND NO LONGER OPERATED AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER THROUGH FACEBOOK ABOUT THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Mfg Campaign: 11325280
Recall Date: May 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WAS INOPERABLE AND NO LONGER OPERATED AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER THROUGH FACEBOOK ABOUT THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WAS INOPERABLE AND NO LONGER OPERATED AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER THROUGH FACEBOOK ABOUT THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WAS INOPERABLE AND NO LONGER OPERATED AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER THROUGH FACEBOOK ABOUT THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Mfg Campaign: 11325280
Recall Date: May 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS VEHICLE HAS BEEN GIVING ME PROBLEMS THE MISFIRE THE PUTTING LOSE OF POWER ON THE HIGHWAY [XXX] NEAR GOT ME KILLED TOOK THE CAR TO MY MECHANIC WHEN ENGINE LIGHT CAME ON CODE READ BANK1 02 SENSOR CHANGED IT LEFT THE SHOP NO PROBLEM TWO DAYS LATER ON HIGHWAY AGAIN ENGINE LIGHT STARTS TO BLINK ON AND OFF AGAIN CAR STARTS LOSING POWER TAKE CAT BACK TO MECHANIC CODE IS NOW READING COIL 6 AND NEED TUNE UP GET THAT DONE CAR IS NOT DRIVING RIGHT AND THE ENGINE LIGHT IS BACK ON THIS VEHICLE IS A 2016 AND ALREADY GIVING ME TROUBLE I HAVE ALREADY REPLACED BOTH DOOR MOTORS I AM A SINGLE MOTHER ON A FIXED INCOME WITH A CAR PAYMENT ON A [XXX] LEMON! SOMEONE NEED TO CHECK THESE COMPLAINTS OUT ON THE VEHICLE ASAP I DON'T HAVE A LOT OF MONEY TO KEEP PAYING FOR ALL THE THESE WRONG CODES THAT POP UP WHEN GET A DIAGNOSTIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
THIS VEHICLE HAS BEEN GIVING ME PROBLEMS THE MISFIRE THE PUTTING LOSE OF POWER ON THE HIGHWAY [XXX] NEAR GOT ME KILLED TOOK THE CAR TO MY MECHANIC WHEN ENGINE LIGHT CAME ON CODE READ BANK1 02 SENSOR CHANGED IT LEFT THE SHOP NO PROBLEM TWO DAYS LATER ON HIGHWAY AGAIN ENGINE LIGHT STARTS TO BLINK ON AND OFF AGAIN CAR STARTS LOSING POWER TAKE CAT BACK TO MECHANIC CODE IS NOW READING COIL 6 AND NEED TUNE UP GET THAT DONE CAR IS NOT DRIVING RIGHT AND THE ENGINE LIGHT IS BACK ON THIS VEHICLE IS A 2016 AND ALREADY GIVING ME TROUBLE I HAVE ALREADY REPLACED BOTH DOOR MOTORS I AM A SINGLE MOTHER ON A FIXED INCOME WITH A CAR PAYMENT ON A [XXX] LEMON! SOMEONE NEED TO CHECK THESE COMPLAINTS OUT ON THE VEHICLE ASAP I DON'T HAVE A LOT OF MONEY TO KEEP PAYING FOR ALL THE THESE WRONG CODES THAT POP UP WHEN GET A DIAGNOSTIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
THIS VEHICLE HAS BEEN GIVING ME PROBLEMS THE MISFIRE THE PUTTING LOSE OF POWER ON THE HIGHWAY [XXX] NEAR GOT ME KILLED TOOK THE CAR TO MY MECHANIC WHEN ENGINE LIGHT CAME ON CODE READ BANK1 02 SENSOR CHANGED IT LEFT THE SHOP NO PROBLEM TWO DAYS LATER ON HIGHWAY AGAIN ENGINE LIGHT STARTS TO BLINK ON AND OFF AGAIN CAR STARTS LOSING POWER TAKE CAT BACK TO MECHANIC CODE IS NOW READING COIL 6 AND NEED TUNE UP GET THAT DONE CAR IS NOT DRIVING RIGHT AND THE ENGINE LIGHT IS BACK ON THIS VEHICLE IS A 2016 AND ALREADY GIVING ME TROUBLE I HAVE ALREADY REPLACED BOTH DOOR MOTORS I AM A SINGLE MOTHER ON A FIXED INCOME WITH A CAR PAYMENT ON A [XXX] LEMON! SOMEONE NEED TO CHECK THESE COMPLAINTS OUT ON THE VEHICLE ASAP I DON'T HAVE A LOT OF MONEY TO KEEP PAYING FOR ALL THE THESE WRONG CODES THAT POP UP WHEN GET A DIAGNOSTIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11324481
Recall Date: May 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE REAR SLIDING DOOR LOCKING MECHANISM MALFUNCTIONED AND THE DOOR CEASED IN THE LOCKED POSITION AND COULD NOT BE OPENED. THE FAILURE ALSO OCCURRED ON THE PASSENGER'S SIDE SLIDING DOOR ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO MIRACLE CHRYSLER LOCATED AT 1290 NASHVILLE PIKE, GALLATIN, TN 37066, WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE REAR SLIDING DOOR LOCKING MECHANISM MALFUNCTIONED AND THE DOOR CEASED IN THE LOCKED POSITION AND COULD NOT BE OPENED. THE FAILURE ALSO OCCURRED ON THE PASSENGER'S SIDE SLIDING DOOR ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO MIRACLE CHRYSLER LOCATED AT 1290 NASHVILLE PIKE, GALLATIN, TN 37066, WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE REAR SLIDING DOOR LOCKING MECHANISM MALFUNCTIONED AND THE DOOR CEASED IN THE LOCKED POSITION AND COULD NOT BE OPENED. THE FAILURE ALSO OCCURRED ON THE PASSENGER'S SIDE SLIDING DOOR ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO MIRACLE CHRYSLER LOCATED AT 1290 NASHVILLE PIKE, GALLATIN, TN 37066, WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11324398
Recall Date: May 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SLIDING DOOR REMAINED LOCKED AND WOULD NOT OPEN WHEN THE VEHICLE WAS SHUT OFF .OR RUNNING. THIS WAS REPAIRED BY REPLACING THE ACTUATOR. SHORTLY AFTER, THE OTHER SLIDING DOOR DID THE SAME. THIS HAPPENED WITHOUT WARNING. HAZARDOUS TO HAVE SOMEONE TRAPPED WITH NO EGRESS IN THE EVENT OF AN EMERGENCY. *TR
Corrective Action:
SLIDING DOOR REMAINED LOCKED AND WOULD NOT OPEN WHEN THE VEHICLE WAS SHUT OFF .OR RUNNING. THIS WAS REPAIRED BY REPLACING THE ACTUATOR. SHORTLY AFTER, THE OTHER SLIDING DOOR DID THE SAME. THIS HAPPENED WITHOUT WARNING. HAZARDOUS TO HAVE SOMEONE TRAPPED WITH NO EGRESS IN THE EVENT OF AN EMERGENCY. *TR
Additional Notes:
SLIDING DOOR REMAINED LOCKED AND WOULD NOT OPEN WHEN THE VEHICLE WAS SHUT OFF .OR RUNNING. THIS WAS REPAIRED BY REPLACING THE ACTUATOR. SHORTLY AFTER, THE OTHER SLIDING DOOR DID THE SAME. THIS HAPPENED WITHOUT WARNING. HAZARDOUS TO HAVE SOMEONE TRAPPED WITH NO EGRESS IN THE EVENT OF AN EMERGENCY. *TR
Mfg Campaign: 11324423
Recall Date: May 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR
Corrective Action:
I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR
Additional Notes:
I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR
Mfg Campaign: 11324197
Recall Date: May 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR
Corrective Action:
I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR
Additional Notes:
I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR
Mfg Campaign: 11324197
Recall Date: May 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR
Corrective Action:
I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR
Additional Notes:
I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR
Mfg Campaign: 11324197
Recall Date: May 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
RIGHT SLIDING DOOR WOULD NOT UNLOCK. NEITHER THE KEY FOB. OVERHEAD BUTTON, OUTSIDE DOOR HANDLE NOR THE INSIDE MANUAL OR ELECTRIC BUTTON WILL ALLOW THE DOOR TO OPEN. BIG SAFETY HAZARD AS I TRANSPORT MY GRANDCHILDREN. I FIXED IT BY FORCING THE ACTUATOR CONNECTING ROD. HOWEVER, NOW THE LEFT SLIDING DOOR WILL NOT UNLOCK. *TR
Corrective Action:
RIGHT SLIDING DOOR WOULD NOT UNLOCK. NEITHER THE KEY FOB. OVERHEAD BUTTON, OUTSIDE DOOR HANDLE NOR THE INSIDE MANUAL OR ELECTRIC BUTTON WILL ALLOW THE DOOR TO OPEN. BIG SAFETY HAZARD AS I TRANSPORT MY GRANDCHILDREN. I FIXED IT BY FORCING THE ACTUATOR CONNECTING ROD. HOWEVER, NOW THE LEFT SLIDING DOOR WILL NOT UNLOCK. *TR
Additional Notes:
RIGHT SLIDING DOOR WOULD NOT UNLOCK. NEITHER THE KEY FOB. OVERHEAD BUTTON, OUTSIDE DOOR HANDLE NOR THE INSIDE MANUAL OR ELECTRIC BUTTON WILL ALLOW THE DOOR TO OPEN. BIG SAFETY HAZARD AS I TRANSPORT MY GRANDCHILDREN. I FIXED IT BY FORCING THE ACTUATOR CONNECTING ROD. HOWEVER, NOW THE LEFT SLIDING DOOR WILL NOT UNLOCK. *TR
Mfg Campaign: 11324020
Recall Date: May 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
YOU CANNOT OPEN OR CLOSE THE DRIVERS SIDE SLIDING DOOR. THIS CANNOT BE DONE MANUALLY OR ELECTRONICALLY. *TR
Corrective Action:
YOU CANNOT OPEN OR CLOSE THE DRIVERS SIDE SLIDING DOOR. THIS CANNOT BE DONE MANUALLY OR ELECTRONICALLY. *TR
Additional Notes:
YOU CANNOT OPEN OR CLOSE THE DRIVERS SIDE SLIDING DOOR. THIS CANNOT BE DONE MANUALLY OR ELECTRONICALLY. *TR
Mfg Campaign: 11323954
Recall Date: May 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
YOU CANNOT OPEN OR CLOSE THE DRIVERS SIDE SLIDING DOOR. THIS CANNOT BE DONE MANUALLY OR ELECTRONICALLY. *TR
Corrective Action:
YOU CANNOT OPEN OR CLOSE THE DRIVERS SIDE SLIDING DOOR. THIS CANNOT BE DONE MANUALLY OR ELECTRONICALLY. *TR
Additional Notes:
YOU CANNOT OPEN OR CLOSE THE DRIVERS SIDE SLIDING DOOR. THIS CANNOT BE DONE MANUALLY OR ELECTRONICALLY. *TR
Mfg Campaign: 11323954
Recall Date: May 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LEFT REAR DOOR LOCK IS INOPERATIVE. DOOR WILL NOT UNLOCK WITH REMOTE (POWER LOCK) OR MANUALLY. ABOUT A MONTH AGO, THE POWER LOCK STARTED FAILING INTERMITTENTLY. AS OF 5/6/2020, THE LOCK IS FROZEN IN THE LOCKED POSITION. THIS APPEARS TO BE A COMMON ISSUE WITH THIS VEHICLE FROM MODEL YEARS 2010 FORWARD, LINKED TO A FAILED DOOR LOCK ACTUATOR. THIS IS A SAFETY HAZARD IN THAT REAR PASSENGERS WILL HAVE GREAT DIFFICULTY EXITING THE VEHICLE IN CASE OF AN EMERGENCY. *TR
Corrective Action:
LEFT REAR DOOR LOCK IS INOPERATIVE. DOOR WILL NOT UNLOCK WITH REMOTE (POWER LOCK) OR MANUALLY. ABOUT A MONTH AGO, THE POWER LOCK STARTED FAILING INTERMITTENTLY. AS OF 5/6/2020, THE LOCK IS FROZEN IN THE LOCKED POSITION. THIS APPEARS TO BE A COMMON ISSUE WITH THIS VEHICLE FROM MODEL YEARS 2010 FORWARD, LINKED TO A FAILED DOOR LOCK ACTUATOR. THIS IS A SAFETY HAZARD IN THAT REAR PASSENGERS WILL HAVE GREAT DIFFICULTY EXITING THE VEHICLE IN CASE OF AN EMERGENCY. *TR
Additional Notes:
LEFT REAR DOOR LOCK IS INOPERATIVE. DOOR WILL NOT UNLOCK WITH REMOTE (POWER LOCK) OR MANUALLY. ABOUT A MONTH AGO, THE POWER LOCK STARTED FAILING INTERMITTENTLY. AS OF 5/6/2020, THE LOCK IS FROZEN IN THE LOCKED POSITION. THIS APPEARS TO BE A COMMON ISSUE WITH THIS VEHICLE FROM MODEL YEARS 2010 FORWARD, LINKED TO A FAILED DOOR LOCK ACTUATOR. THIS IS A SAFETY HAZARD IN THAT REAR PASSENGERS WILL HAVE GREAT DIFFICULTY EXITING THE VEHICLE IN CASE OF AN EMERGENCY. *TR
Mfg Campaign: 11323616
Recall Date: May 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LEFT REAR DOOR LOCK IS INOPERATIVE. DOOR WILL NOT UNLOCK WITH REMOTE (POWER LOCK) OR MANUALLY. ABOUT A MONTH AGO, THE POWER LOCK STARTED FAILING INTERMITTENTLY. AS OF 5/6/2020, THE LOCK IS FROZEN IN THE LOCKED POSITION. THIS APPEARS TO BE A COMMON ISSUE WITH THIS VEHICLE FROM MODEL YEARS 2010 FORWARD, LINKED TO A FAILED DOOR LOCK ACTUATOR. THIS IS A SAFETY HAZARD IN THAT REAR PASSENGERS WILL HAVE GREAT DIFFICULTY EXITING THE VEHICLE IN CASE OF AN EMERGENCY. *TR
Corrective Action:
LEFT REAR DOOR LOCK IS INOPERATIVE. DOOR WILL NOT UNLOCK WITH REMOTE (POWER LOCK) OR MANUALLY. ABOUT A MONTH AGO, THE POWER LOCK STARTED FAILING INTERMITTENTLY. AS OF 5/6/2020, THE LOCK IS FROZEN IN THE LOCKED POSITION. THIS APPEARS TO BE A COMMON ISSUE WITH THIS VEHICLE FROM MODEL YEARS 2010 FORWARD, LINKED TO A FAILED DOOR LOCK ACTUATOR. THIS IS A SAFETY HAZARD IN THAT REAR PASSENGERS WILL HAVE GREAT DIFFICULTY EXITING THE VEHICLE IN CASE OF AN EMERGENCY. *TR
Additional Notes:
LEFT REAR DOOR LOCK IS INOPERATIVE. DOOR WILL NOT UNLOCK WITH REMOTE (POWER LOCK) OR MANUALLY. ABOUT A MONTH AGO, THE POWER LOCK STARTED FAILING INTERMITTENTLY. AS OF 5/6/2020, THE LOCK IS FROZEN IN THE LOCKED POSITION. THIS APPEARS TO BE A COMMON ISSUE WITH THIS VEHICLE FROM MODEL YEARS 2010 FORWARD, LINKED TO A FAILED DOOR LOCK ACTUATOR. THIS IS A SAFETY HAZARD IN THAT REAR PASSENGERS WILL HAVE GREAT DIFFICULTY EXITING THE VEHICLE IN CASE OF AN EMERGENCY. *TR
Mfg Campaign: 11323616
Recall Date: May 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2016 CARAVAN, PASSENGER SIDE SLIDING DOOR WILL NOT OPEN, STUCK IN LOCKED POSITION. *TR
Corrective Action:
I HAVE A 2016 CARAVAN, PASSENGER SIDE SLIDING DOOR WILL NOT OPEN, STUCK IN LOCKED POSITION. *TR
Additional Notes:
I HAVE A 2016 CARAVAN, PASSENGER SIDE SLIDING DOOR WILL NOT OPEN, STUCK IN LOCKED POSITION. *TR
Mfg Campaign: 11323614
Recall Date: May 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DRIVER SIDE REAR DOOR WILL NOT OPEN. I WAS NOT DRIVING, SIMPLY TRIED TO OPEN MY CAR ONE DAY AND IT STOPPED OPENING AND IS A SAFETY ISSUE. *TR
Corrective Action:
THE DRIVER SIDE REAR DOOR WILL NOT OPEN. I WAS NOT DRIVING, SIMPLY TRIED TO OPEN MY CAR ONE DAY AND IT STOPPED OPENING AND IS A SAFETY ISSUE. *TR
Additional Notes:
THE DRIVER SIDE REAR DOOR WILL NOT OPEN. I WAS NOT DRIVING, SIMPLY TRIED TO OPEN MY CAR ONE DAY AND IT STOPPED OPENING AND IS A SAFETY ISSUE. *TR
Mfg Campaign: 11323641
Recall Date: May 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVERS SIDE BLOWS COLD AIR WITH AIR CONDITIONER ON, BUT ALL THE OTHER VENTS, BLOW HOT AIR.
Corrective Action:
THE DRIVERS SIDE BLOWS COLD AIR WITH AIR CONDITIONER ON, BUT ALL THE OTHER VENTS, BLOW HOT AIR.
Additional Notes:
THE DRIVERS SIDE BLOWS COLD AIR WITH AIR CONDITIONER ON, BUT ALL THE OTHER VENTS, BLOW HOT AIR.
Mfg Campaign: 11323295
Recall Date: May 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK AND THEREFORE WILL NOT OPEN.
Corrective Action:
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK AND THEREFORE WILL NOT OPEN.
Additional Notes:
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK AND THEREFORE WILL NOT OPEN.
Mfg Campaign: 11323296
Recall Date: May 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2016 DODGE GRAND CARAVAN HAS 44000 MILES. MY DRIVER SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION. I CAN-NOT UNLOCK IT MANUALLY. IN CASE OF EMERGENCY MY KIDS COULD BE TRAPPED. I CALLED THE DEALERSHIP TO INFORM THEM ABOUT THE PROBLEM, THEY TOLD ME IT'S NOT COVERED BY WARRANTEE AND IT WILL COST MORE THAN $1000 TO FIX. THIS PROBLEM IS HAPPENING TO MANY OF THIS MINIVAN OWNERS. I HOPE THERE IS A RECALL IN REGARDS OF THIS PROBLEM.
Corrective Action:
MY 2016 DODGE GRAND CARAVAN HAS 44000 MILES. MY DRIVER SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION. I CAN-NOT UNLOCK IT MANUALLY. IN CASE OF EMERGENCY MY KIDS COULD BE TRAPPED. I CALLED THE DEALERSHIP TO INFORM THEM ABOUT THE PROBLEM, THEY TOLD ME IT'S NOT COVERED BY WARRANTEE AND IT WILL COST MORE THAN $1000 TO FIX. THIS PROBLEM IS HAPPENING TO MANY OF THIS MINIVAN OWNERS. I HOPE THERE IS A RECALL IN REGARDS OF THIS PROBLEM.
Additional Notes:
MY 2016 DODGE GRAND CARAVAN HAS 44000 MILES. MY DRIVER SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION. I CAN-NOT UNLOCK IT MANUALLY. IN CASE OF EMERGENCY MY KIDS COULD BE TRAPPED. I CALLED THE DEALERSHIP TO INFORM THEM ABOUT THE PROBLEM, THEY TOLD ME IT'S NOT COVERED BY WARRANTEE AND IT WILL COST MORE THAN $1000 TO FIX. THIS PROBLEM IS HAPPENING TO MANY OF THIS MINIVAN OWNERS. I HOPE THERE IS A RECALL IN REGARDS OF THIS PROBLEM.
Mfg Campaign: 11323303
Recall Date: May 4, 2020
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