Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
PASSENGER SLIDING DOOR STARTED BUZZING THEN WOULDN'T OPEN. *TR
Corrective Action:
PASSENGER SLIDING DOOR STARTED BUZZING THEN WOULDN'T OPEN. *TR
Additional Notes:
PASSENGER SLIDING DOOR STARTED BUZZING THEN WOULDN'T OPEN. *TR
Mfg Campaign: 11329503
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PASSENGER SLIDING DOOR STARTED BUZZING THEN WOULDN'T OPEN. *TR
Corrective Action:
PASSENGER SLIDING DOOR STARTED BUZZING THEN WOULDN'T OPEN. *TR
Additional Notes:
PASSENGER SLIDING DOOR STARTED BUZZING THEN WOULDN'T OPEN. *TR
Mfg Campaign: 11329503
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER'S SIDE SLIDING DOOR WILL NOT OPEN. IT IS STUCK CLOSER. *TR
Corrective Action:
DRIVER'S SIDE SLIDING DOOR WILL NOT OPEN. IT IS STUCK CLOSER. *TR
Additional Notes:
DRIVER'S SIDE SLIDING DOOR WILL NOT OPEN. IT IS STUCK CLOSER. *TR
Mfg Campaign: 11329643
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PASSENGER SIDE SLIDING DOOR WON'T LOCK WITH REMOTE, OR BY BUTTON ON DRIVER'S DOOR. IT WILL ONLY LOCK MANUALLY. WHEN THE CAR IS LOCKED BY REMOTE THEN, THE ALARM SOUNDS ANY TIME SOMEONE TRIES TO OPEN THE UNLOCKED SLIDING DOOR. *TR
Corrective Action:
PASSENGER SIDE SLIDING DOOR WON'T LOCK WITH REMOTE, OR BY BUTTON ON DRIVER'S DOOR. IT WILL ONLY LOCK MANUALLY. WHEN THE CAR IS LOCKED BY REMOTE THEN, THE ALARM SOUNDS ANY TIME SOMEONE TRIES TO OPEN THE UNLOCKED SLIDING DOOR. *TR
Additional Notes:
PASSENGER SIDE SLIDING DOOR WON'T LOCK WITH REMOTE, OR BY BUTTON ON DRIVER'S DOOR. IT WILL ONLY LOCK MANUALLY. WHEN THE CAR IS LOCKED BY REMOTE THEN, THE ALARM SOUNDS ANY TIME SOMEONE TRIES TO OPEN THE UNLOCKED SLIDING DOOR. *TR
Mfg Campaign: 11329647
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER SIDE SLIDING DOOR WON'T LOCK WITH REMOTE, OR BY BUTTON ON DRIVER'S DOOR. IT WILL ONLY LOCK MANUALLY. WHEN THE CAR IS LOCKED BY REMOTE THEN, THE ALARM SOUNDS ANY TIME SOMEONE TRIES TO OPEN THE UNLOCKED SLIDING DOOR. *TR
Corrective Action:
PASSENGER SIDE SLIDING DOOR WON'T LOCK WITH REMOTE, OR BY BUTTON ON DRIVER'S DOOR. IT WILL ONLY LOCK MANUALLY. WHEN THE CAR IS LOCKED BY REMOTE THEN, THE ALARM SOUNDS ANY TIME SOMEONE TRIES TO OPEN THE UNLOCKED SLIDING DOOR. *TR
Additional Notes:
PASSENGER SIDE SLIDING DOOR WON'T LOCK WITH REMOTE, OR BY BUTTON ON DRIVER'S DOOR. IT WILL ONLY LOCK MANUALLY. WHEN THE CAR IS LOCKED BY REMOTE THEN, THE ALARM SOUNDS ANY TIME SOMEONE TRIES TO OPEN THE UNLOCKED SLIDING DOOR. *TR
Mfg Campaign: 11329647
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WAS SITTING IN A DRI E THRU LINE AT THE PHARMACY. WHEN I TOOK MY FOOT OFF THE BREAK TO HIT THE GAS THE VAN WOULD NOT MOVE AND AFTER ABOUT 2 SECONDS VAN JUMPED FORWARD. AFTER THAT I HEARD A LOUD WHINNING SOUND FROM THE ENGINE. THAT JUST GOT LOUDER. NOW VAN NOT SHIFTING. *TR
Corrective Action:
WAS SITTING IN A DRI E THRU LINE AT THE PHARMACY. WHEN I TOOK MY FOOT OFF THE BREAK TO HIT THE GAS THE VAN WOULD NOT MOVE AND AFTER ABOUT 2 SECONDS VAN JUMPED FORWARD. AFTER THAT I HEARD A LOUD WHINNING SOUND FROM THE ENGINE. THAT JUST GOT LOUDER. NOW VAN NOT SHIFTING. *TR
Additional Notes:
WAS SITTING IN A DRI E THRU LINE AT THE PHARMACY. WHEN I TOOK MY FOOT OFF THE BREAK TO HIT THE GAS THE VAN WOULD NOT MOVE AND AFTER ABOUT 2 SECONDS VAN JUMPED FORWARD. AFTER THAT I HEARD A LOUD WHINNING SOUND FROM THE ENGINE. THAT JUST GOT LOUDER. NOW VAN NOT SHIFTING. *TR
Mfg Campaign: 11329659
Recall Date: Jun 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STATIONARY, PASSENGER SIDE DOOR MAKES BUZZER NOISE WHEN YOU UNLOCK OR OPEN DOOR. *TR
Corrective Action:
STATIONARY, PASSENGER SIDE DOOR MAKES BUZZER NOISE WHEN YOU UNLOCK OR OPEN DOOR. *TR
Additional Notes:
STATIONARY, PASSENGER SIDE DOOR MAKES BUZZER NOISE WHEN YOU UNLOCK OR OPEN DOOR. *TR
Mfg Campaign: 11329294
Recall Date: Jun 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. IT FELT LIKE I LOST THE BRAKE FLUID . BUT THEN AFTER THAT.. WHEN THE GREEN LIGHT WENT ON.. THE VAN JUST OPERATED ITSELF JUST FINE. AFTER FEW MONTHS.. THE VAN STARTS OUT FINE BUT CANT BE DRIVEN. AS OF NOW WE MANAGED TO PARK IT IN BUSINESSES PLAZA. AND THE A/C FEELS LIKE OR SOUNDS LIKE ACTING UP. AND NOW, TOTALLY CANT BE DRIVEN . *TR
Corrective Action:
AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. IT FELT LIKE I LOST THE BRAKE FLUID . BUT THEN AFTER THAT.. WHEN THE GREEN LIGHT WENT ON.. THE VAN JUST OPERATED ITSELF JUST FINE. AFTER FEW MONTHS.. THE VAN STARTS OUT FINE BUT CANT BE DRIVEN. AS OF NOW WE MANAGED TO PARK IT IN BUSINESSES PLAZA. AND THE A/C FEELS LIKE OR SOUNDS LIKE ACTING UP. AND NOW, TOTALLY CANT BE DRIVEN . *TR
Additional Notes:
AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. IT FELT LIKE I LOST THE BRAKE FLUID . BUT THEN AFTER THAT.. WHEN THE GREEN LIGHT WENT ON.. THE VAN JUST OPERATED ITSELF JUST FINE. AFTER FEW MONTHS.. THE VAN STARTS OUT FINE BUT CANT BE DRIVEN. AS OF NOW WE MANAGED TO PARK IT IN BUSINESSES PLAZA. AND THE A/C FEELS LIKE OR SOUNDS LIKE ACTING UP. AND NOW, TOTALLY CANT BE DRIVEN . *TR
Mfg Campaign: 11329348
Recall Date: Jun 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. IT FELT LIKE I LOST THE BRAKE FLUID . BUT THEN AFTER THAT.. WHEN THE GREEN LIGHT WENT ON.. THE VAN JUST OPERATED ITSELF JUST FINE. AFTER FEW MONTHS.. THE VAN STARTS OUT FINE BUT CANT BE DRIVEN. AS OF NOW WE MANAGED TO PARK IT IN BUSINESSES PLAZA. AND THE A/C FEELS LIKE OR SOUNDS LIKE ACTING UP. AND NOW, TOTALLY CANT BE DRIVEN . *TR
Corrective Action:
AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. IT FELT LIKE I LOST THE BRAKE FLUID . BUT THEN AFTER THAT.. WHEN THE GREEN LIGHT WENT ON.. THE VAN JUST OPERATED ITSELF JUST FINE. AFTER FEW MONTHS.. THE VAN STARTS OUT FINE BUT CANT BE DRIVEN. AS OF NOW WE MANAGED TO PARK IT IN BUSINESSES PLAZA. AND THE A/C FEELS LIKE OR SOUNDS LIKE ACTING UP. AND NOW, TOTALLY CANT BE DRIVEN . *TR
Additional Notes:
AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. IT FELT LIKE I LOST THE BRAKE FLUID . BUT THEN AFTER THAT.. WHEN THE GREEN LIGHT WENT ON.. THE VAN JUST OPERATED ITSELF JUST FINE. AFTER FEW MONTHS.. THE VAN STARTS OUT FINE BUT CANT BE DRIVEN. AS OF NOW WE MANAGED TO PARK IT IN BUSINESSES PLAZA. AND THE A/C FEELS LIKE OR SOUNDS LIKE ACTING UP. AND NOW, TOTALLY CANT BE DRIVEN . *TR
Mfg Campaign: 11329348
Recall Date: Jun 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. IT FELT LIKE I LOST THE BRAKE FLUID . BUT THEN AFTER THAT.. WHEN THE GREEN LIGHT WENT ON.. THE VAN JUST OPERATED ITSELF JUST FINE. AFTER FEW MONTHS.. THE VAN STARTS OUT FINE BUT CANT BE DRIVEN. AS OF NOW WE MANAGED TO PARK IT IN BUSINESSES PLAZA. AND THE A/C FEELS LIKE OR SOUNDS LIKE ACTING UP. AND NOW, TOTALLY CANT BE DRIVEN . *TR
Corrective Action:
AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. IT FELT LIKE I LOST THE BRAKE FLUID . BUT THEN AFTER THAT.. WHEN THE GREEN LIGHT WENT ON.. THE VAN JUST OPERATED ITSELF JUST FINE. AFTER FEW MONTHS.. THE VAN STARTS OUT FINE BUT CANT BE DRIVEN. AS OF NOW WE MANAGED TO PARK IT IN BUSINESSES PLAZA. AND THE A/C FEELS LIKE OR SOUNDS LIKE ACTING UP. AND NOW, TOTALLY CANT BE DRIVEN . *TR
Additional Notes:
AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. IT FELT LIKE I LOST THE BRAKE FLUID . BUT THEN AFTER THAT.. WHEN THE GREEN LIGHT WENT ON.. THE VAN JUST OPERATED ITSELF JUST FINE. AFTER FEW MONTHS.. THE VAN STARTS OUT FINE BUT CANT BE DRIVEN. AS OF NOW WE MANAGED TO PARK IT IN BUSINESSES PLAZA. AND THE A/C FEELS LIKE OR SOUNDS LIKE ACTING UP. AND NOW, TOTALLY CANT BE DRIVEN . *TR
Mfg Campaign: 11329348
Recall Date: Jun 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVERS SIDE SLIDING DOOR STUCK IN A LOCKED POSITION. INCIDENT OCCURRED 6 DAYS AFTER PURCHASE FROM DEALERSHIP ON 6/6/2020. *TR
Corrective Action:
DRIVERS SIDE SLIDING DOOR STUCK IN A LOCKED POSITION. INCIDENT OCCURRED 6 DAYS AFTER PURCHASE FROM DEALERSHIP ON 6/6/2020. *TR
Additional Notes:
DRIVERS SIDE SLIDING DOOR STUCK IN A LOCKED POSITION. INCIDENT OCCURRED 6 DAYS AFTER PURCHASE FROM DEALERSHIP ON 6/6/2020. *TR
Mfg Campaign: 11329037
Recall Date: Jun 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
DRIVERS SIDE SLIDING DOOR STUCK IN A LOCKED POSITION. INCIDENT OCCURRED 6 DAYS AFTER PURCHASE FROM DEALERSHIP ON 6/6/2020. *TR
Corrective Action:
DRIVERS SIDE SLIDING DOOR STUCK IN A LOCKED POSITION. INCIDENT OCCURRED 6 DAYS AFTER PURCHASE FROM DEALERSHIP ON 6/6/2020. *TR
Additional Notes:
DRIVERS SIDE SLIDING DOOR STUCK IN A LOCKED POSITION. INCIDENT OCCURRED 6 DAYS AFTER PURCHASE FROM DEALERSHIP ON 6/6/2020. *TR
Mfg Campaign: 11329037
Recall Date: Jun 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER SIDE BACK SLIDING DOOR STUCK SHUT AND WILL NOT OPEN FROM HANDLE,REMOTE,OR FROM INSIDE ITS LIKE IT WON'T UNLOCK
Corrective Action:
DRIVER SIDE BACK SLIDING DOOR STUCK SHUT AND WILL NOT OPEN FROM HANDLE,REMOTE,OR FROM INSIDE ITS LIKE IT WON'T UNLOCK
Additional Notes:
DRIVER SIDE BACK SLIDING DOOR STUCK SHUT AND WILL NOT OPEN FROM HANDLE,REMOTE,OR FROM INSIDE ITS LIKE IT WON'T UNLOCK
Mfg Campaign: 11328773
Recall Date: Jun 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY 2016 DODGE CARAVAN FOR NO APPARENT REASON LOCKED THE DRIVERS SIDE REAR SLIDING DDOOR AND WILL NOT RELEASE. THIS COULD BE SERIOS SAFETY PROBLEM IN CASE OF AN ACCIDENT
Corrective Action:
MY 2016 DODGE CARAVAN FOR NO APPARENT REASON LOCKED THE DRIVERS SIDE REAR SLIDING DDOOR AND WILL NOT RELEASE. THIS COULD BE SERIOS SAFETY PROBLEM IN CASE OF AN ACCIDENT
Additional Notes:
MY 2016 DODGE CARAVAN FOR NO APPARENT REASON LOCKED THE DRIVERS SIDE REAR SLIDING DDOOR AND WILL NOT RELEASE. THIS COULD BE SERIOS SAFETY PROBLEM IN CASE OF AN ACCIDENT
Mfg Campaign: 11328776
Recall Date: Jun 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2016 DODGE CARAVAN FOR NO APPARENT REASON LOCKED THE DRIVERS SIDE REAR SLIDING DDOOR AND WILL NOT RELEASE. THIS COULD BE SERIOS SAFETY PROBLEM IN CASE OF AN ACCIDENT
Corrective Action:
MY 2016 DODGE CARAVAN FOR NO APPARENT REASON LOCKED THE DRIVERS SIDE REAR SLIDING DDOOR AND WILL NOT RELEASE. THIS COULD BE SERIOS SAFETY PROBLEM IN CASE OF AN ACCIDENT
Additional Notes:
MY 2016 DODGE CARAVAN FOR NO APPARENT REASON LOCKED THE DRIVERS SIDE REAR SLIDING DDOOR AND WILL NOT RELEASE. THIS COULD BE SERIOS SAFETY PROBLEM IN CASE OF AN ACCIDENT
Mfg Campaign: 11328776
Recall Date: Jun 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SIDE SLIDING DOOR LOCK IS STUCK AND THE DOOR CAN NOT BE OPENED ELECTRONICALLY OR MANUALLY. PASSENGERS CAN BECOME TRAPPED AND UNABLE TO EXIT THE VEHICLE. LUCKILY THIS HAPPENED IN A NON-EMERGENCY SITUATION AND THE CHILDREN WERE ABLE TO SLOWLY CLIMB OUT A DIFFERENT DOOR. *TR
Corrective Action:
SIDE SLIDING DOOR LOCK IS STUCK AND THE DOOR CAN NOT BE OPENED ELECTRONICALLY OR MANUALLY. PASSENGERS CAN BECOME TRAPPED AND UNABLE TO EXIT THE VEHICLE. LUCKILY THIS HAPPENED IN A NON-EMERGENCY SITUATION AND THE CHILDREN WERE ABLE TO SLOWLY CLIMB OUT A DIFFERENT DOOR. *TR
Additional Notes:
SIDE SLIDING DOOR LOCK IS STUCK AND THE DOOR CAN NOT BE OPENED ELECTRONICALLY OR MANUALLY. PASSENGERS CAN BECOME TRAPPED AND UNABLE TO EXIT THE VEHICLE. LUCKILY THIS HAPPENED IN A NON-EMERGENCY SITUATION AND THE CHILDREN WERE ABLE TO SLOWLY CLIMB OUT A DIFFERENT DOOR. *TR
Mfg Campaign: 11328552
Recall Date: Jun 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOTH SLIDING DOORS LOCKING MECHANISM HAVE MALFUNCTIONED. THIS IS A COMMON PROBLEM ON THIS VEHICLE. EITHER THE DOOR IS STUCK IN LOCKED POSITION (DRIVER SIDE) OR IN UNLOCKED POSITION (PASSENGER SIDE). NEITHER THE POWER LOCKING/UNLOCKING FUNCTION CHANGES THIS, NOT MANUALLY SLIDING THE LOCK. THIS IS UNACCEPTABLE AS CHILDREN IN BACK OF VAN MAY BE UNABLE TO EXIT VEHICLE IN CASE OF ACCIDENT. I HAD TO PAY MECHANIC HUNDREDS OF DOLLARS TO FIX BOTH DOORS. *TR
Corrective Action:
BOTH SLIDING DOORS LOCKING MECHANISM HAVE MALFUNCTIONED. THIS IS A COMMON PROBLEM ON THIS VEHICLE. EITHER THE DOOR IS STUCK IN LOCKED POSITION (DRIVER SIDE) OR IN UNLOCKED POSITION (PASSENGER SIDE). NEITHER THE POWER LOCKING/UNLOCKING FUNCTION CHANGES THIS, NOT MANUALLY SLIDING THE LOCK. THIS IS UNACCEPTABLE AS CHILDREN IN BACK OF VAN MAY BE UNABLE TO EXIT VEHICLE IN CASE OF ACCIDENT. I HAD TO PAY MECHANIC HUNDREDS OF DOLLARS TO FIX BOTH DOORS. *TR
Additional Notes:
BOTH SLIDING DOORS LOCKING MECHANISM HAVE MALFUNCTIONED. THIS IS A COMMON PROBLEM ON THIS VEHICLE. EITHER THE DOOR IS STUCK IN LOCKED POSITION (DRIVER SIDE) OR IN UNLOCKED POSITION (PASSENGER SIDE). NEITHER THE POWER LOCKING/UNLOCKING FUNCTION CHANGES THIS, NOT MANUALLY SLIDING THE LOCK. THIS IS UNACCEPTABLE AS CHILDREN IN BACK OF VAN MAY BE UNABLE TO EXIT VEHICLE IN CASE OF ACCIDENT. I HAD TO PAY MECHANIC HUNDREDS OF DOLLARS TO FIX BOTH DOORS. *TR
Mfg Campaign: 11328577
Recall Date: Jun 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SLIDING DOOR LOCKS JAMMED AND NOT WORKING...STUCK. CAN'T OPEN THE DOOR MANUALLY EITHER. THIS IS DANGEROUS BECAUSE CAN'T GET KIDS OUT FROM THE BACK ESPECIALLY DURING EMERGENCY SITUATION. DODGE SHOULD RECALL ALL SLIDING DOOR ACTUATOR OR WHATEVER IS CAUSING THIS STUCK LOCK ON SLIDING DOORS TO OPEN. *TR
Corrective Action:
SLIDING DOOR LOCKS JAMMED AND NOT WORKING...STUCK. CAN'T OPEN THE DOOR MANUALLY EITHER. THIS IS DANGEROUS BECAUSE CAN'T GET KIDS OUT FROM THE BACK ESPECIALLY DURING EMERGENCY SITUATION. DODGE SHOULD RECALL ALL SLIDING DOOR ACTUATOR OR WHATEVER IS CAUSING THIS STUCK LOCK ON SLIDING DOORS TO OPEN. *TR
Additional Notes:
SLIDING DOOR LOCKS JAMMED AND NOT WORKING...STUCK. CAN'T OPEN THE DOOR MANUALLY EITHER. THIS IS DANGEROUS BECAUSE CAN'T GET KIDS OUT FROM THE BACK ESPECIALLY DURING EMERGENCY SITUATION. DODGE SHOULD RECALL ALL SLIDING DOOR ACTUATOR OR WHATEVER IS CAUSING THIS STUCK LOCK ON SLIDING DOORS TO OPEN. *TR
Mfg Campaign: 11328590
Recall Date: Jun 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
SLIDING DOOR LOCKS JAMMED AND NOT WORKING...STUCK. CAN'T OPEN THE DOOR MANUALLY EITHER. THIS IS DANGEROUS BECAUSE CAN'T GET KIDS OUT FROM THE BACK ESPECIALLY DURING EMERGENCY SITUATION. DODGE SHOULD RECALL ALL SLIDING DOOR ACTUATOR OR WHATEVER IS CAUSING THIS STUCK LOCK ON SLIDING DOORS TO OPEN. *TR
Corrective Action:
SLIDING DOOR LOCKS JAMMED AND NOT WORKING...STUCK. CAN'T OPEN THE DOOR MANUALLY EITHER. THIS IS DANGEROUS BECAUSE CAN'T GET KIDS OUT FROM THE BACK ESPECIALLY DURING EMERGENCY SITUATION. DODGE SHOULD RECALL ALL SLIDING DOOR ACTUATOR OR WHATEVER IS CAUSING THIS STUCK LOCK ON SLIDING DOORS TO OPEN. *TR
Additional Notes:
SLIDING DOOR LOCKS JAMMED AND NOT WORKING...STUCK. CAN'T OPEN THE DOOR MANUALLY EITHER. THIS IS DANGEROUS BECAUSE CAN'T GET KIDS OUT FROM THE BACK ESPECIALLY DURING EMERGENCY SITUATION. DODGE SHOULD RECALL ALL SLIDING DOOR ACTUATOR OR WHATEVER IS CAUSING THIS STUCK LOCK ON SLIDING DOORS TO OPEN. *TR
Mfg Campaign: 11328590
Recall Date: Jun 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SLIDING DOOR LOCKS JAMMED AND NOT WORKING...STUCK. CAN'T OPEN THE DOOR MANUALLY EITHER. THIS IS DANGEROUS BECAUSE CAN'T GET KIDS OUT FROM THE BACK ESPECIALLY DURING EMERGENCY SITUATION. DODGE SHOULD RECALL ALL SLIDING DOOR ACTUATOR OR WHATEVER IS CAUSING THIS STUCK LOCK ON SLIDING DOORS TO OPEN. *TR
Corrective Action:
SLIDING DOOR LOCKS JAMMED AND NOT WORKING...STUCK. CAN'T OPEN THE DOOR MANUALLY EITHER. THIS IS DANGEROUS BECAUSE CAN'T GET KIDS OUT FROM THE BACK ESPECIALLY DURING EMERGENCY SITUATION. DODGE SHOULD RECALL ALL SLIDING DOOR ACTUATOR OR WHATEVER IS CAUSING THIS STUCK LOCK ON SLIDING DOORS TO OPEN. *TR
Additional Notes:
SLIDING DOOR LOCKS JAMMED AND NOT WORKING...STUCK. CAN'T OPEN THE DOOR MANUALLY EITHER. THIS IS DANGEROUS BECAUSE CAN'T GET KIDS OUT FROM THE BACK ESPECIALLY DURING EMERGENCY SITUATION. DODGE SHOULD RECALL ALL SLIDING DOOR ACTUATOR OR WHATEVER IS CAUSING THIS STUCK LOCK ON SLIDING DOORS TO OPEN. *TR
Mfg Campaign: 11328590
Recall Date: Jun 12, 2020
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