Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED. DOORS WILL NOT LOCK. WE LEARNED OF THE ISSUE WHEN MY CHILD WAS ABLE TO OPEN THE DOOR WHILE WE WERE DRIVING. WE TRIED THE OTHER DOOR AND REALIZED AFTER A FEW WEEKS OF BUZZING THAT DOOR LOCK BURNED OUT AS WELL.
Corrective Action:
BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED. DOORS WILL NOT LOCK. WE LEARNED OF THE ISSUE WHEN MY CHILD WAS ABLE TO OPEN THE DOOR WHILE WE WERE DRIVING. WE TRIED THE OTHER DOOR AND REALIZED AFTER A FEW WEEKS OF BUZZING THAT DOOR LOCK BURNED OUT AS WELL.
Additional Notes:
BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED. DOORS WILL NOT LOCK. WE LEARNED OF THE ISSUE WHEN MY CHILD WAS ABLE TO OPEN THE DOOR WHILE WE WERE DRIVING. WE TRIED THE OTHER DOOR AND REALIZED AFTER A FEW WEEKS OF BUZZING THAT DOOR LOCK BURNED OUT AS WELL.
Mfg Campaign: 11339415
Recall Date: Jul 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2016 DODGE GRAND CARAVAN, PURCHASED IN 2017. DRIVING ON FREEWAY NEAR OHARE AIRPORT, VEHICLE DIDN'T WANT TO SHIFT. WOULD REV AS HIGH AS 5K RPM JUST TO REACH 45MPH. VEHICLE DOESN'T WANT TO GO INTO REVERSE. THERE WAS A RECALL FOR SOME OF THESE VANS. THERE NEEDS TO BE ANOTHER RECALL. MY VEHICLE HAS 121,000 MILES ON IT. I BELIEVE THE PUMP HAS FAILED, THE CODE IS P0868
Corrective Action:
2016 DODGE GRAND CARAVAN, PURCHASED IN 2017. DRIVING ON FREEWAY NEAR OHARE AIRPORT, VEHICLE DIDN'T WANT TO SHIFT. WOULD REV AS HIGH AS 5K RPM JUST TO REACH 45MPH. VEHICLE DOESN'T WANT TO GO INTO REVERSE. THERE WAS A RECALL FOR SOME OF THESE VANS. THERE NEEDS TO BE ANOTHER RECALL. MY VEHICLE HAS 121,000 MILES ON IT. I BELIEVE THE PUMP HAS FAILED, THE CODE IS P0868
Additional Notes:
2016 DODGE GRAND CARAVAN, PURCHASED IN 2017. DRIVING ON FREEWAY NEAR OHARE AIRPORT, VEHICLE DIDN'T WANT TO SHIFT. WOULD REV AS HIGH AS 5K RPM JUST TO REACH 45MPH. VEHICLE DOESN'T WANT TO GO INTO REVERSE. THERE WAS A RECALL FOR SOME OF THESE VANS. THERE NEEDS TO BE ANOTHER RECALL. MY VEHICLE HAS 121,000 MILES ON IT. I BELIEVE THE PUMP HAS FAILED, THE CODE IS P0868
Mfg Campaign: 11339425
Recall Date: Jul 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
RIGHT SLIDING DOOR STUCK IN LOCK POSITION. STARTED A YEAR AGO. SEEMS MANY PEOPLE HAVING THIS PROBLEM AND IS SAFETY ISSUE.
Corrective Action:
RIGHT SLIDING DOOR STUCK IN LOCK POSITION. STARTED A YEAR AGO. SEEMS MANY PEOPLE HAVING THIS PROBLEM AND IS SAFETY ISSUE.
Additional Notes:
RIGHT SLIDING DOOR STUCK IN LOCK POSITION. STARTED A YEAR AGO. SEEMS MANY PEOPLE HAVING THIS PROBLEM AND IS SAFETY ISSUE.
Mfg Campaign: 11339147
Recall Date: Jul 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOTH REAR SLIDING DOORS BUZZ EVERY TIME THE DOOR IS LOCKED OR UNLOCKED. THE DRIVER SIDE REAR SLIDING DOOR LOCK FREEZES UP AND WONT UNLOCK. TERRIBLE 4 YEAR OLD VEHICLE.
Corrective Action:
BOTH REAR SLIDING DOORS BUZZ EVERY TIME THE DOOR IS LOCKED OR UNLOCKED. THE DRIVER SIDE REAR SLIDING DOOR LOCK FREEZES UP AND WONT UNLOCK. TERRIBLE 4 YEAR OLD VEHICLE.
Additional Notes:
BOTH REAR SLIDING DOORS BUZZ EVERY TIME THE DOOR IS LOCKED OR UNLOCKED. THE DRIVER SIDE REAR SLIDING DOOR LOCK FREEZES UP AND WONT UNLOCK. TERRIBLE 4 YEAR OLD VEHICLE.
Mfg Campaign: 11339165
Recall Date: Jul 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AUTOMATIC SLIDING DOOR LOCKED SHUT AND UNABLE TO OPEN AT ALL. TRAP HAZARD TO PASSENGERS IN AN EMERGENCY.
Corrective Action:
AUTOMATIC SLIDING DOOR LOCKED SHUT AND UNABLE TO OPEN AT ALL. TRAP HAZARD TO PASSENGERS IN AN EMERGENCY.
Additional Notes:
AUTOMATIC SLIDING DOOR LOCKED SHUT AND UNABLE TO OPEN AT ALL. TRAP HAZARD TO PASSENGERS IN AN EMERGENCY.
Mfg Campaign: 11338860
Recall Date: Jul 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR LEFT SLIDING DOOR LOCK ACTUATOR FAILED IN LOCKED POSITION - TRAPPING REAR SEAT OCCUPANTS IN VEHICLE.
Corrective Action:
REAR LEFT SLIDING DOOR LOCK ACTUATOR FAILED IN LOCKED POSITION - TRAPPING REAR SEAT OCCUPANTS IN VEHICLE.
Additional Notes:
REAR LEFT SLIDING DOOR LOCK ACTUATOR FAILED IN LOCKED POSITION - TRAPPING REAR SEAT OCCUPANTS IN VEHICLE.
Mfg Campaign: 11338768
Recall Date: Jul 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY DRIVER SIDE SLIDING DOOR JUST STOPPED WORKING. IT'S LOCKED. I CAN'T MANUALLY UNLOCK IT. IT'S STUCK. IT WORKED THIS MORNING. THE VEHICLE HAD BEEN PARKED FOR 9 HOURS, SINCE THAT DOOR WAS LAST USED.
Corrective Action:
MY DRIVER SIDE SLIDING DOOR JUST STOPPED WORKING. IT'S LOCKED. I CAN'T MANUALLY UNLOCK IT. IT'S STUCK. IT WORKED THIS MORNING. THE VEHICLE HAD BEEN PARKED FOR 9 HOURS, SINCE THAT DOOR WAS LAST USED.
Additional Notes:
MY DRIVER SIDE SLIDING DOOR JUST STOPPED WORKING. IT'S LOCKED. I CAN'T MANUALLY UNLOCK IT. IT'S STUCK. IT WORKED THIS MORNING. THE VEHICLE HAD BEEN PARKED FOR 9 HOURS, SINCE THAT DOOR WAS LAST USED.
Mfg Campaign: 11338457
Recall Date: Jul 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DOOR LOCKS ARE MAKING BUZZING SOUND ON PASSENGER REAR DOOR ALL OF A SUDDEN AND LOCKS ARE HAVING A HARD TIME OPENING NOW. *TR
Corrective Action:
DOOR LOCKS ARE MAKING BUZZING SOUND ON PASSENGER REAR DOOR ALL OF A SUDDEN AND LOCKS ARE HAVING A HARD TIME OPENING NOW. *TR
Additional Notes:
DOOR LOCKS ARE MAKING BUZZING SOUND ON PASSENGER REAR DOOR ALL OF A SUDDEN AND LOCKS ARE HAVING A HARD TIME OPENING NOW. *TR
Mfg Campaign: 11337457
Recall Date: Jul 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY VAN HAS BEEN DIAGNOSED WITH A CYLINDER 5 MISS FIRE I HAVE REPLACED THE FUEL INJECTOR, SPARK PLUGS, AND IGNITOR PLUGS. WHEN THE VEHICLE STARTS I HEAR A KNOCK IN THE MOTOR AND THE DOES NOT RUN SMOOTHLY. WHILE MOVING THE VEHICLE SOMETIMES STRUGGLES TO GAIN SPEED FROM A STOPPED POSITION. I HAVE NOTICED A REDUCTION IN MY FUEL MILEAGE SINCE THE ISSUE APPEARED. *TR
Corrective Action:
MY VAN HAS BEEN DIAGNOSED WITH A CYLINDER 5 MISS FIRE I HAVE REPLACED THE FUEL INJECTOR, SPARK PLUGS, AND IGNITOR PLUGS. WHEN THE VEHICLE STARTS I HEAR A KNOCK IN THE MOTOR AND THE DOES NOT RUN SMOOTHLY. WHILE MOVING THE VEHICLE SOMETIMES STRUGGLES TO GAIN SPEED FROM A STOPPED POSITION. I HAVE NOTICED A REDUCTION IN MY FUEL MILEAGE SINCE THE ISSUE APPEARED. *TR
Additional Notes:
MY VAN HAS BEEN DIAGNOSED WITH A CYLINDER 5 MISS FIRE I HAVE REPLACED THE FUEL INJECTOR, SPARK PLUGS, AND IGNITOR PLUGS. WHEN THE VEHICLE STARTS I HEAR A KNOCK IN THE MOTOR AND THE DOES NOT RUN SMOOTHLY. WHILE MOVING THE VEHICLE SOMETIMES STRUGGLES TO GAIN SPEED FROM A STOPPED POSITION. I HAVE NOTICED A REDUCTION IN MY FUEL MILEAGE SINCE THE ISSUE APPEARED. *TR
Mfg Campaign: 11337336
Recall Date: Jul 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR CEASED IN THE CLOSED/LOCKED POSITION. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER DODGE JEEP RAM OF SPRINGFIELD (770 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-5300) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR CEASED IN THE CLOSED/LOCKED POSITION. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER DODGE JEEP RAM OF SPRINGFIELD (770 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-5300) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR CEASED IN THE CLOSED/LOCKED POSITION. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER DODGE JEEP RAM OF SPRINGFIELD (770 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-5300) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Mfg Campaign: 11337130
Recall Date: Jul 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR CEASED IN THE CLOSED/LOCKED POSITION. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER DODGE JEEP RAM OF SPRINGFIELD (770 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-5300) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR CEASED IN THE CLOSED/LOCKED POSITION. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER DODGE JEEP RAM OF SPRINGFIELD (770 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-5300) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR CEASED IN THE CLOSED/LOCKED POSITION. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER DODGE JEEP RAM OF SPRINGFIELD (770 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-5300) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Mfg Campaign: 11337130
Recall Date: Jul 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 GRAND CARAVAN. DRIVER'S SLIDING DOOR JUST FROZE-- WIL NOT OPEN ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN EXERTING FORCE THE LEVER CANNOT BE MOVED TO THE UNLOCKED POSITION-- TO MUCH FORCE FEELS LIKE I'M GOING TO BREAK THE LEVER. THE DOOR IS IN THE LOCKED POSITION AND IS NOT ABLE TO BE OPENED. THIS IS THE 2ND TIME THIS HAS HAPPENED ON THIS SAME DOOR
Corrective Action:
2016 GRAND CARAVAN. DRIVER'S SLIDING DOOR JUST FROZE-- WIL NOT OPEN ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN EXERTING FORCE THE LEVER CANNOT BE MOVED TO THE UNLOCKED POSITION-- TO MUCH FORCE FEELS LIKE I'M GOING TO BREAK THE LEVER. THE DOOR IS IN THE LOCKED POSITION AND IS NOT ABLE TO BE OPENED. THIS IS THE 2ND TIME THIS HAS HAPPENED ON THIS SAME DOOR
Additional Notes:
2016 GRAND CARAVAN. DRIVER'S SLIDING DOOR JUST FROZE-- WIL NOT OPEN ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN EXERTING FORCE THE LEVER CANNOT BE MOVED TO THE UNLOCKED POSITION-- TO MUCH FORCE FEELS LIKE I'M GOING TO BREAK THE LEVER. THE DOOR IS IN THE LOCKED POSITION AND IS NOT ABLE TO BE OPENED. THIS IS THE 2ND TIME THIS HAS HAPPENED ON THIS SAME DOOR
Mfg Campaign: 11337279
Recall Date: Jul 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN UNLOCKING THE DOORS USING THE KEY FOB, THE PASSENGER SLIDING DOOR MAKES A VERY LOUD BUZZING NOISE. IT STARTED IN 2019 AND OCCURS EVERY TIME THE PASSENGER DOOR UNLOCKS.
Corrective Action:
WHEN UNLOCKING THE DOORS USING THE KEY FOB, THE PASSENGER SLIDING DOOR MAKES A VERY LOUD BUZZING NOISE. IT STARTED IN 2019 AND OCCURS EVERY TIME THE PASSENGER DOOR UNLOCKS.
Additional Notes:
WHEN UNLOCKING THE DOORS USING THE KEY FOB, THE PASSENGER SLIDING DOOR MAKES A VERY LOUD BUZZING NOISE. IT STARTED IN 2019 AND OCCURS EVERY TIME THE PASSENGER DOOR UNLOCKS.
Mfg Campaign: 11331796
Recall Date: Jun 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ONCE I RETURNED HOME AFTER THE STORE, I PULLED IN MY DRIVEWAY AND NOTICED NOT ALL LOCKS SOUNDED WHEN PARKING. I USED MY BUTTONS ON MY OVERHEAD TO OPEN MY 2 SIDE DOORS. THE RIGHT SIDE SLIDING DOOR OPENED FINE, BUT THE LEFT SLIDING DOOR WOULDNT OPEN. AS I WAS TRYING TO OPEN I NOTICED IT WASNT UNLOCKING. I TRIED EVERYTHING AND IT'S STILL STUCK. THIS SEEMS TO BE A VERY COMMON PROBLEM FOR 2011 TO 2018 VAN'S, ACCORDING TO THE 100+ REVIEWS I READ ONLINE. WITH THIS PROBLEM I WAS UNABLE TO GET MY BABY OUT OF THE VAN AND HAD TO CRAWL THROUGH THE VAN TO GET HIM OUT. THIS IS A HUGE SAFETY CONCERN, WHAT IF THE CIRCUMSTANCES WERE DIFFERENT AND IT WAS AN EMERGENCY??? THIS COULD HAVE BEEN DEADLY FOR MY BABY OR ONE OF MY OTHER 3 CHILDREN. THIS IS A KNOWN CONCERN AND THIS SHOULD BE ADDRESSED AND FIXED BY DODGE UNTIL SOMETHING TRAGIC DOES HAPPEN. PLEASE FIX BEFORE THIS HAPPENS. ALSO ABOUT 1 MONTH AGO THE RIGHT BACKSEAT DOOR STARTED MAKING A STRANGE BUZZING NOISE EVERYTIME IT UNLOCKS. NOT SURE IF THIS IS CONNECTED BUT THIS IS ALSO A VERY COMMON ISSUE TOO. THANK YOU!
Corrective Action:
ONCE I RETURNED HOME AFTER THE STORE, I PULLED IN MY DRIVEWAY AND NOTICED NOT ALL LOCKS SOUNDED WHEN PARKING. I USED MY BUTTONS ON MY OVERHEAD TO OPEN MY 2 SIDE DOORS. THE RIGHT SIDE SLIDING DOOR OPENED FINE, BUT THE LEFT SLIDING DOOR WOULDNT OPEN. AS I WAS TRYING TO OPEN I NOTICED IT WASNT UNLOCKING. I TRIED EVERYTHING AND IT'S STILL STUCK. THIS SEEMS TO BE A VERY COMMON PROBLEM FOR 2011 TO 2018 VAN'S, ACCORDING TO THE 100+ REVIEWS I READ ONLINE. WITH THIS PROBLEM I WAS UNABLE TO GET MY BABY OUT OF THE VAN AND HAD TO CRAWL THROUGH THE VAN TO GET HIM OUT. THIS IS A HUGE SAFETY CONCERN, WHAT IF THE CIRCUMSTANCES WERE DIFFERENT AND IT WAS AN EMERGENCY??? THIS COULD HAVE BEEN DEADLY FOR MY BABY OR ONE OF MY OTHER 3 CHILDREN. THIS IS A KNOWN CONCERN AND THIS SHOULD BE ADDRESSED AND FIXED BY DODGE UNTIL SOMETHING TRAGIC DOES HAPPEN. PLEASE FIX BEFORE THIS HAPPENS. ALSO ABOUT 1 MONTH AGO THE RIGHT BACKSEAT DOOR STARTED MAKING A STRANGE BUZZING NOISE EVERYTIME IT UNLOCKS. NOT SURE IF THIS IS CONNECTED BUT THIS IS ALSO A VERY COMMON ISSUE TOO. THANK YOU!
Additional Notes:
ONCE I RETURNED HOME AFTER THE STORE, I PULLED IN MY DRIVEWAY AND NOTICED NOT ALL LOCKS SOUNDED WHEN PARKING. I USED MY BUTTONS ON MY OVERHEAD TO OPEN MY 2 SIDE DOORS. THE RIGHT SIDE SLIDING DOOR OPENED FINE, BUT THE LEFT SLIDING DOOR WOULDNT OPEN. AS I WAS TRYING TO OPEN I NOTICED IT WASNT UNLOCKING. I TRIED EVERYTHING AND IT'S STILL STUCK. THIS SEEMS TO BE A VERY COMMON PROBLEM FOR 2011 TO 2018 VAN'S, ACCORDING TO THE 100+ REVIEWS I READ ONLINE. WITH THIS PROBLEM I WAS UNABLE TO GET MY BABY OUT OF THE VAN AND HAD TO CRAWL THROUGH THE VAN TO GET HIM OUT. THIS IS A HUGE SAFETY CONCERN, WHAT IF THE CIRCUMSTANCES WERE DIFFERENT AND IT WAS AN EMERGENCY??? THIS COULD HAVE BEEN DEADLY FOR MY BABY OR ONE OF MY OTHER 3 CHILDREN. THIS IS A KNOWN CONCERN AND THIS SHOULD BE ADDRESSED AND FIXED BY DODGE UNTIL SOMETHING TRAGIC DOES HAPPEN. PLEASE FIX BEFORE THIS HAPPENS. ALSO ABOUT 1 MONTH AGO THE RIGHT BACKSEAT DOOR STARTED MAKING A STRANGE BUZZING NOISE EVERYTIME IT UNLOCKS. NOT SURE IF THIS IS CONNECTED BUT THIS IS ALSO A VERY COMMON ISSUE TOO. THANK YOU!
Mfg Campaign: 11331377
Recall Date: Jun 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK TO OPEN, TIME IS 2 WEEKS. THE VEHICLE WAS PARKED IN MY DRIVE WAY. *TR
Corrective Action:
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK TO OPEN, TIME IS 2 WEEKS. THE VEHICLE WAS PARKED IN MY DRIVE WAY. *TR
Additional Notes:
THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK TO OPEN, TIME IS 2 WEEKS. THE VEHICLE WAS PARKED IN MY DRIVE WAY. *TR
Mfg Campaign: 11331516
Recall Date: Jun 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND WILL NOT OPEN. OPENED FINE AND AFTER A 20 MINUTE CAR RIDE IT WAS THEN STUCK. I HAVE REVIEWED SEVERAL FORUMS REGARDING THIS SIMILAR PROBLEM, AND HAVE SEEN COUNTLESS REPORTS ON THE NAME ISSUE. SHOULD THERE BE AN EMERGENCY OF ANY SORTS, THE PASSENGERS IN THE BACK WOULD NOT BE ABLE TO GET OUT SAFELY. *TR
Corrective Action:
DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND WILL NOT OPEN. OPENED FINE AND AFTER A 20 MINUTE CAR RIDE IT WAS THEN STUCK. I HAVE REVIEWED SEVERAL FORUMS REGARDING THIS SIMILAR PROBLEM, AND HAVE SEEN COUNTLESS REPORTS ON THE NAME ISSUE. SHOULD THERE BE AN EMERGENCY OF ANY SORTS, THE PASSENGERS IN THE BACK WOULD NOT BE ABLE TO GET OUT SAFELY. *TR
Additional Notes:
DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND WILL NOT OPEN. OPENED FINE AND AFTER A 20 MINUTE CAR RIDE IT WAS THEN STUCK. I HAVE REVIEWED SEVERAL FORUMS REGARDING THIS SIMILAR PROBLEM, AND HAVE SEEN COUNTLESS REPORTS ON THE NAME ISSUE. SHOULD THERE BE AN EMERGENCY OF ANY SORTS, THE PASSENGERS IN THE BACK WOULD NOT BE ABLE TO GET OUT SAFELY. *TR
Mfg Campaign: 11330168
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND WILL NOT OPEN. OPENED FINE AND AFTER A 20 MINUTE CAR RIDE IT WAS THEN STUCK. I HAVE REVIEWED SEVERAL FORUMS REGARDING THIS SIMILAR PROBLEM, AND HAVE SEEN COUNTLESS REPORTS ON THE NAME ISSUE. SHOULD THERE BE AN EMERGENCY OF ANY SORTS, THE PASSENGERS IN THE BACK WOULD NOT BE ABLE TO GET OUT SAFELY. *TR
Corrective Action:
DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND WILL NOT OPEN. OPENED FINE AND AFTER A 20 MINUTE CAR RIDE IT WAS THEN STUCK. I HAVE REVIEWED SEVERAL FORUMS REGARDING THIS SIMILAR PROBLEM, AND HAVE SEEN COUNTLESS REPORTS ON THE NAME ISSUE. SHOULD THERE BE AN EMERGENCY OF ANY SORTS, THE PASSENGERS IN THE BACK WOULD NOT BE ABLE TO GET OUT SAFELY. *TR
Additional Notes:
DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND WILL NOT OPEN. OPENED FINE AND AFTER A 20 MINUTE CAR RIDE IT WAS THEN STUCK. I HAVE REVIEWED SEVERAL FORUMS REGARDING THIS SIMILAR PROBLEM, AND HAVE SEEN COUNTLESS REPORTS ON THE NAME ISSUE. SHOULD THERE BE AN EMERGENCY OF ANY SORTS, THE PASSENGERS IN THE BACK WOULD NOT BE ABLE TO GET OUT SAFELY. *TR
Mfg Campaign: 11330168
Recall Date: Jun 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVERS SIDE MANUAL SLIDING DOOR REMAINS LOCKED. CAN NOT UNLOCK MANUALLY OR ELECTRICALLY. SAFETY ISSUE, EGRESS NOT EASILY POSSIBLE.
Corrective Action:
DRIVERS SIDE MANUAL SLIDING DOOR REMAINS LOCKED. CAN NOT UNLOCK MANUALLY OR ELECTRICALLY. SAFETY ISSUE, EGRESS NOT EASILY POSSIBLE.
Additional Notes:
DRIVERS SIDE MANUAL SLIDING DOOR REMAINS LOCKED. CAN NOT UNLOCK MANUALLY OR ELECTRICALLY. SAFETY ISSUE, EGRESS NOT EASILY POSSIBLE.
Mfg Campaign: 11329973
Recall Date: Jun 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UNLOCK THE KIDS REAR DOORS ARE MAKING DO YOU PLAY SOUND IN THE LOCK AND NOT SURE WHY THEY ARE LOCKING AND UNLOCKING EVERY TIME WE TURN ON THE CAR? UPON RESEARCHING IT ONLINE THERE'S TONS OF COMPLAINTS THAT THE DOORS ARE BUZZING WHEN WE GET INTO THE CAR. THIS PROBLEM SEEMS TO BE WITH ALL 2016 MODELS. TOPIC SEEING COMPLAINTS ONLINE TELLS ME I'M NOT THE ONLY ONE AND IT SHOULD BE CONSIDERED A RECALL BECAUSE THIS PROBLEM DEVELOPED BY ITSELF WITH MANY PEOPLE WHO ARE ON THIS MODEL.. *TR
Corrective Action:
UNLOCK THE KIDS REAR DOORS ARE MAKING DO YOU PLAY SOUND IN THE LOCK AND NOT SURE WHY THEY ARE LOCKING AND UNLOCKING EVERY TIME WE TURN ON THE CAR? UPON RESEARCHING IT ONLINE THERE'S TONS OF COMPLAINTS THAT THE DOORS ARE BUZZING WHEN WE GET INTO THE CAR. THIS PROBLEM SEEMS TO BE WITH ALL 2016 MODELS. TOPIC SEEING COMPLAINTS ONLINE TELLS ME I'M NOT THE ONLY ONE AND IT SHOULD BE CONSIDERED A RECALL BECAUSE THIS PROBLEM DEVELOPED BY ITSELF WITH MANY PEOPLE WHO ARE ON THIS MODEL.. *TR
Additional Notes:
UNLOCK THE KIDS REAR DOORS ARE MAKING DO YOU PLAY SOUND IN THE LOCK AND NOT SURE WHY THEY ARE LOCKING AND UNLOCKING EVERY TIME WE TURN ON THE CAR? UPON RESEARCHING IT ONLINE THERE'S TONS OF COMPLAINTS THAT THE DOORS ARE BUZZING WHEN WE GET INTO THE CAR. THIS PROBLEM SEEMS TO BE WITH ALL 2016 MODELS. TOPIC SEEING COMPLAINTS ONLINE TELLS ME I'M NOT THE ONLY ONE AND IT SHOULD BE CONSIDERED A RECALL BECAUSE THIS PROBLEM DEVELOPED BY ITSELF WITH MANY PEOPLE WHO ARE ON THIS MODEL.. *TR
Mfg Campaign: 11329807
Recall Date: Jun 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SLIDING DOOR MAKES A BUZZING SOUND WHEN LOCKED. *TR
Corrective Action:
SLIDING DOOR MAKES A BUZZING SOUND WHEN LOCKED. *TR
Additional Notes:
SLIDING DOOR MAKES A BUZZING SOUND WHEN LOCKED. *TR
Mfg Campaign: 11329792
Recall Date: Jun 19, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury