Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DOOR LOCKS ON BOTH SLIDING PASSENGER DOORS FAILED. THERE IS NO MANUAL LOCK TO BE ABLE TO INGRESS AND EGRESS THE VEHICLE. IT STARTED WITH AN OBNOXIOUS BUZZING SOUND WHEN THE LOCK OR UNLOCK BUTTON WAS PRESSED. IT QUICKLY THEN STOPPED WORKING AT ALL SO THAT PASSENGERS HAVE TO CLIMB IN THROUGH THE REAR. THIS IS NOT ACCEPTABLE FOR ELDERLY PEOPLE OR VERY SMALL CHILDREN. IT IS A DANGEROUS SITUATION IN AN EMERGENCY AND HIGHLY ANNOYING TO SAY THE LEAST IN DAY TO DAY USAGE. THIS HAPPENED WHEN THE VEHICLE WAS JUST TWO YEARS OLD! NOT ACCEPTABLE! JUST WAIT UNTIL SOMEBODY IS TRAPPED IN A DANGEROUS SITUATION THAT LEADS TO DEATH OR SEVERE INJURY. THERE SHOULD ALWAYS BE A MANUAL WAY TO ENTER AND EXIT A VEHICLE.
Corrective Action:
THE DOOR LOCKS ON BOTH SLIDING PASSENGER DOORS FAILED. THERE IS NO MANUAL LOCK TO BE ABLE TO INGRESS AND EGRESS THE VEHICLE. IT STARTED WITH AN OBNOXIOUS BUZZING SOUND WHEN THE LOCK OR UNLOCK BUTTON WAS PRESSED. IT QUICKLY THEN STOPPED WORKING AT ALL SO THAT PASSENGERS HAVE TO CLIMB IN THROUGH THE REAR. THIS IS NOT ACCEPTABLE FOR ELDERLY PEOPLE OR VERY SMALL CHILDREN. IT IS A DANGEROUS SITUATION IN AN EMERGENCY AND HIGHLY ANNOYING TO SAY THE LEAST IN DAY TO DAY USAGE. THIS HAPPENED WHEN THE VEHICLE WAS JUST TWO YEARS OLD! NOT ACCEPTABLE! JUST WAIT UNTIL SOMEBODY IS TRAPPED IN A DANGEROUS SITUATION THAT LEADS TO DEATH OR SEVERE INJURY. THERE SHOULD ALWAYS BE A MANUAL WAY TO ENTER AND EXIT A VEHICLE.
Additional Notes:
THE DOOR LOCKS ON BOTH SLIDING PASSENGER DOORS FAILED. THERE IS NO MANUAL LOCK TO BE ABLE TO INGRESS AND EGRESS THE VEHICLE. IT STARTED WITH AN OBNOXIOUS BUZZING SOUND WHEN THE LOCK OR UNLOCK BUTTON WAS PRESSED. IT QUICKLY THEN STOPPED WORKING AT ALL SO THAT PASSENGERS HAVE TO CLIMB IN THROUGH THE REAR. THIS IS NOT ACCEPTABLE FOR ELDERLY PEOPLE OR VERY SMALL CHILDREN. IT IS A DANGEROUS SITUATION IN AN EMERGENCY AND HIGHLY ANNOYING TO SAY THE LEAST IN DAY TO DAY USAGE. THIS HAPPENED WHEN THE VEHICLE WAS JUST TWO YEARS OLD! NOT ACCEPTABLE! JUST WAIT UNTIL SOMEBODY IS TRAPPED IN A DANGEROUS SITUATION THAT LEADS TO DEATH OR SEVERE INJURY. THERE SHOULD ALWAYS BE A MANUAL WAY TO ENTER AND EXIT A VEHICLE.
Mfg Campaign: 11352122
Recall Date: Aug 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER SIDE SLIDING DOOR STOPPED FUNCTIONING. IT IS STUCK IN LOCKED POSITION RENDERING IT UNUSABLE IN AN EMERGENCY SITUATION. THE LOCK CANNOT BE FREED AUTOMATICALLY OR MANUALLY.
Corrective Action:
THE DRIVER SIDE SLIDING DOOR STOPPED FUNCTIONING. IT IS STUCK IN LOCKED POSITION RENDERING IT UNUSABLE IN AN EMERGENCY SITUATION. THE LOCK CANNOT BE FREED AUTOMATICALLY OR MANUALLY.
Additional Notes:
THE DRIVER SIDE SLIDING DOOR STOPPED FUNCTIONING. IT IS STUCK IN LOCKED POSITION RENDERING IT UNUSABLE IN AN EMERGENCY SITUATION. THE LOCK CANNOT BE FREED AUTOMATICALLY OR MANUALLY.
Mfg Campaign: 11351295
Recall Date: Aug 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN IDLING THE CYLINDER #2 MISS FIRES, TUNE UP WAS DONE, OIL CHANGED, I SEARCHED THE VIN NUMBER AND IT SAYS NO RECALLS
Corrective Action:
WHEN IDLING THE CYLINDER #2 MISS FIRES, TUNE UP WAS DONE, OIL CHANGED, I SEARCHED THE VIN NUMBER AND IT SAYS NO RECALLS
Additional Notes:
WHEN IDLING THE CYLINDER #2 MISS FIRES, TUNE UP WAS DONE, OIL CHANGED, I SEARCHED THE VIN NUMBER AND IT SAYS NO RECALLS
Mfg Campaign: 11351416
Recall Date: Aug 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN IDLING THE CYLINDER #2 MISS FIRES, TUNE UP WAS DONE, OIL CHANGED, I SEARCHED THE VIN NUMBER AND IT SAYS NO RECALLS
Corrective Action:
WHEN IDLING THE CYLINDER #2 MISS FIRES, TUNE UP WAS DONE, OIL CHANGED, I SEARCHED THE VIN NUMBER AND IT SAYS NO RECALLS
Additional Notes:
WHEN IDLING THE CYLINDER #2 MISS FIRES, TUNE UP WAS DONE, OIL CHANGED, I SEARCHED THE VIN NUMBER AND IT SAYS NO RECALLS
Mfg Campaign: 11351416
Recall Date: Aug 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SIDE POWER DOOR ON THE LEFT DRIVER SIDE IS STUCK SHUT WITH NO WAY TO OPEN IT. THIS IS VERY DANGEROUS WITH NO WAY TO GET IT OPEN MANUALLY IN AN EMERGENCY SITUATION. THIS APPEARS TO BE A COMMON PROBLEM ON DODGE CARAVAN VEHICLES AND SHOULD BE ADDRESSED WITH A WAY TO MANUALLY OPEN THESE SIDE DOORS WHEN THE POWER FAILS AND THEY WILL NOT OPEN?*DT Consumer has contacted the manufacture and CAIR number [XXX] was issued. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Corrective Action:
THE SIDE POWER DOOR ON THE LEFT DRIVER SIDE IS STUCK SHUT WITH NO WAY TO OPEN IT. THIS IS VERY DANGEROUS WITH NO WAY TO GET IT OPEN MANUALLY IN AN EMERGENCY SITUATION. THIS APPEARS TO BE A COMMON PROBLEM ON DODGE CARAVAN VEHICLES AND SHOULD BE ADDRESSED WITH A WAY TO MANUALLY OPEN THESE SIDE DOORS WHEN THE POWER FAILS AND THEY WILL NOT OPEN?*DT Consumer has contacted the manufacture and CAIR number [XXX] was issued. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Additional Notes:
THE SIDE POWER DOOR ON THE LEFT DRIVER SIDE IS STUCK SHUT WITH NO WAY TO OPEN IT. THIS IS VERY DANGEROUS WITH NO WAY TO GET IT OPEN MANUALLY IN AN EMERGENCY SITUATION. THIS APPEARS TO BE A COMMON PROBLEM ON DODGE CARAVAN VEHICLES AND SHOULD BE ADDRESSED WITH A WAY TO MANUALLY OPEN THESE SIDE DOORS WHEN THE POWER FAILS AND THEY WILL NOT OPEN?*DT Consumer has contacted the manufacture and CAIR number [XXX] was issued. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Mfg Campaign: 11351148
Recall Date: Aug 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE BEGAN MAKING AN ABNORMAL WINDING NOISE WITHOUT WARNING. AS THE CONTACT PROCEEDED TO DRIVE, THE VEHICLE BEGAN TO STALL AND HESITATE UPON DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT INITIALLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC INFORMED HER THAT THE TRANSMISSION PUMP HAD FAILED. THE MECHANIC HAD ALSO INFORMED HER OF A RECALL THAT HAD BEEN PLACED ON HER MODEL VEHICLE NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE CONTACT THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION AND HE ALSO DETERMINED THAT THE TRANSMISSION PUMP HAD FAILED AND THAT THE VEHICLE NEEDED A TRANSMISSION REPLACEMENT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE BEGAN MAKING AN ABNORMAL WINDING NOISE WITHOUT WARNING. AS THE CONTACT PROCEEDED TO DRIVE, THE VEHICLE BEGAN TO STALL AND HESITATE UPON DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT INITIALLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC INFORMED HER THAT THE TRANSMISSION PUMP HAD FAILED. THE MECHANIC HAD ALSO INFORMED HER OF A RECALL THAT HAD BEEN PLACED ON HER MODEL VEHICLE NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE CONTACT THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION AND HE ALSO DETERMINED THAT THE TRANSMISSION PUMP HAD FAILED AND THAT THE VEHICLE NEEDED A TRANSMISSION REPLACEMENT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE BEGAN MAKING AN ABNORMAL WINDING NOISE WITHOUT WARNING. AS THE CONTACT PROCEEDED TO DRIVE, THE VEHICLE BEGAN TO STALL AND HESITATE UPON DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT INITIALLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC INFORMED HER THAT THE TRANSMISSION PUMP HAD FAILED. THE MECHANIC HAD ALSO INFORMED HER OF A RECALL THAT HAD BEEN PLACED ON HER MODEL VEHICLE NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE CONTACT THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION AND HE ALSO DETERMINED THAT THE TRANSMISSION PUMP HAD FAILED AND THAT THE VEHICLE NEEDED A TRANSMISSION REPLACEMENT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Mfg Campaign: 11350332
Recall Date: Aug 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SLIDING DOOR ON THE DRIVER'S SIDE HAS FROZEN. THE DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. IT WILL NOT OPEN WITH THE REMOTE BUTTONS OR MANUALLY. I HAVE CHILDREN, SO THIS IS DEFINITELY A SAFETY ISSUE. I HAVE LOOKED ON THE INTERNET AND OBSERVED THAT MANY PEOPLE HAVE HAD SIMILAR EXPERIENCES WITH THE SAME MODEL VEHICLE. THERE SHOULD BE A RECALL FOR THIS PROBLEM. THE AVERAGE COST FOR THE REPAIR SEEMS TO BE $1000.
Corrective Action:
THE SLIDING DOOR ON THE DRIVER'S SIDE HAS FROZEN. THE DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. IT WILL NOT OPEN WITH THE REMOTE BUTTONS OR MANUALLY. I HAVE CHILDREN, SO THIS IS DEFINITELY A SAFETY ISSUE. I HAVE LOOKED ON THE INTERNET AND OBSERVED THAT MANY PEOPLE HAVE HAD SIMILAR EXPERIENCES WITH THE SAME MODEL VEHICLE. THERE SHOULD BE A RECALL FOR THIS PROBLEM. THE AVERAGE COST FOR THE REPAIR SEEMS TO BE $1000.
Additional Notes:
THE SLIDING DOOR ON THE DRIVER'S SIDE HAS FROZEN. THE DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. IT WILL NOT OPEN WITH THE REMOTE BUTTONS OR MANUALLY. I HAVE CHILDREN, SO THIS IS DEFINITELY A SAFETY ISSUE. I HAVE LOOKED ON THE INTERNET AND OBSERVED THAT MANY PEOPLE HAVE HAD SIMILAR EXPERIENCES WITH THE SAME MODEL VEHICLE. THERE SHOULD BE A RECALL FOR THIS PROBLEM. THE AVERAGE COST FOR THE REPAIR SEEMS TO BE $1000.
Mfg Campaign: 11350352
Recall Date: Aug 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TODAY, ARRIVING HOME, PARKED IN MY GARAGE AND TURNED OFF THE VEHICLE, I WAS TRYING TO TAKE MY 2 YEAR OLD BABY OUT OF MY 2016 DODGE CARAVAN AND THE PILOT SLIDING DOOR (REAR) IS STUCK IN THE LOCK POSITION. I CAN NOT OPEN THE DOOR. LOOK LIKE THE CABLE, INSIDE HANDLE, IS STUCK.*DT CONSUMER STATED REPLACEMENT PART HAS BEEN REPLACED.*JB
Corrective Action:
TODAY, ARRIVING HOME, PARKED IN MY GARAGE AND TURNED OFF THE VEHICLE, I WAS TRYING TO TAKE MY 2 YEAR OLD BABY OUT OF MY 2016 DODGE CARAVAN AND THE PILOT SLIDING DOOR (REAR) IS STUCK IN THE LOCK POSITION. I CAN NOT OPEN THE DOOR. LOOK LIKE THE CABLE, INSIDE HANDLE, IS STUCK.*DT CONSUMER STATED REPLACEMENT PART HAS BEEN REPLACED.*JB
Additional Notes:
TODAY, ARRIVING HOME, PARKED IN MY GARAGE AND TURNED OFF THE VEHICLE, I WAS TRYING TO TAKE MY 2 YEAR OLD BABY OUT OF MY 2016 DODGE CARAVAN AND THE PILOT SLIDING DOOR (REAR) IS STUCK IN THE LOCK POSITION. I CAN NOT OPEN THE DOOR. LOOK LIKE THE CABLE, INSIDE HANDLE, IS STUCK.*DT CONSUMER STATED REPLACEMENT PART HAS BEEN REPLACED.*JB
Mfg Campaign: 11349610
Recall Date: Aug 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SLIDING DOOR STARTED MAKING BUZZING/GRINDING NOISE WHEN ACTIVATED. PAYED A DEALERSHIP $1000 TO REPAIR AND WAS TOLD BY THE SERVICE PERSON THEY'D SEEN 3 OF THESE IN THE PAST WEEK. GOOGLE SEARCH SHOWS LOTS OF COMPLAINTS FOR THE SAME ISSUE.
Corrective Action:
THE SLIDING DOOR STARTED MAKING BUZZING/GRINDING NOISE WHEN ACTIVATED. PAYED A DEALERSHIP $1000 TO REPAIR AND WAS TOLD BY THE SERVICE PERSON THEY'D SEEN 3 OF THESE IN THE PAST WEEK. GOOGLE SEARCH SHOWS LOTS OF COMPLAINTS FOR THE SAME ISSUE.
Additional Notes:
THE SLIDING DOOR STARTED MAKING BUZZING/GRINDING NOISE WHEN ACTIVATED. PAYED A DEALERSHIP $1000 TO REPAIR AND WAS TOLD BY THE SERVICE PERSON THEY'D SEEN 3 OF THESE IN THE PAST WEEK. GOOGLE SEARCH SHOWS LOTS OF COMPLAINTS FOR THE SAME ISSUE.
Mfg Campaign: 11349069
Recall Date: Aug 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
OUT OF THE BLUE, WITH JUST OVER 60K MILES, THE DRIVER SIDE SLIDING DOOR, WON'T OPEN WITH THE KEY FOB, NEITHER BY PULLING ON THE INSIDE OR OUTSIDE HANDLE, NOR PUSHING THE INSIDE BUTTON (BY THE DOOR) OR PUSHING THE CONSOLE BUTTON. IT IS STUCK CLOSED. THIS IS A SAFETY HAZARD AS THIS SITUATION TRAPS PASSENGERS.*DT
Corrective Action:
OUT OF THE BLUE, WITH JUST OVER 60K MILES, THE DRIVER SIDE SLIDING DOOR, WON'T OPEN WITH THE KEY FOB, NEITHER BY PULLING ON THE INSIDE OR OUTSIDE HANDLE, NOR PUSHING THE INSIDE BUTTON (BY THE DOOR) OR PUSHING THE CONSOLE BUTTON. IT IS STUCK CLOSED. THIS IS A SAFETY HAZARD AS THIS SITUATION TRAPS PASSENGERS.*DT
Additional Notes:
OUT OF THE BLUE, WITH JUST OVER 60K MILES, THE DRIVER SIDE SLIDING DOOR, WON'T OPEN WITH THE KEY FOB, NEITHER BY PULLING ON THE INSIDE OR OUTSIDE HANDLE, NOR PUSHING THE INSIDE BUTTON (BY THE DOOR) OR PUSHING THE CONSOLE BUTTON. IT IS STUCK CLOSED. THIS IS A SAFETY HAZARD AS THIS SITUATION TRAPS PASSENGERS.*DT
Mfg Campaign: 11348749
Recall Date: Aug 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SLIDING DOOR ON THE RIGHT SIDE MAKES A LOUD BUZZING NOISE WHEN YOU UNLOCK THE DOOR.
Corrective Action:
THE SLIDING DOOR ON THE RIGHT SIDE MAKES A LOUD BUZZING NOISE WHEN YOU UNLOCK THE DOOR.
Additional Notes:
THE SLIDING DOOR ON THE RIGHT SIDE MAKES A LOUD BUZZING NOISE WHEN YOU UNLOCK THE DOOR.
Mfg Campaign: 11348693
Recall Date: Aug 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVER SIDE PASSENGER SLIDING DOOR WILL NOT UNLOCK/OPEN. COULDN'T GET MY CHILD OUT. HAD TO GO AROUND.
Corrective Action:
DRIVER SIDE PASSENGER SLIDING DOOR WILL NOT UNLOCK/OPEN. COULDN'T GET MY CHILD OUT. HAD TO GO AROUND.
Additional Notes:
DRIVER SIDE PASSENGER SLIDING DOOR WILL NOT UNLOCK/OPEN. COULDN'T GET MY CHILD OUT. HAD TO GO AROUND.
Mfg Campaign: 11348704
Recall Date: Aug 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAN NOT UNLOCK OR OPEN MY LEFT SLIDER DOOR AT ANY TIME.
Corrective Action:
CAN NOT UNLOCK OR OPEN MY LEFT SLIDER DOOR AT ANY TIME.
Additional Notes:
CAN NOT UNLOCK OR OPEN MY LEFT SLIDER DOOR AT ANY TIME.
Mfg Campaign: 11348723
Recall Date: Aug 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAN NOT UNLOCK OR OPEN MY LEFT SLIDER DOOR AT ANY TIME.
Corrective Action:
CAN NOT UNLOCK OR OPEN MY LEFT SLIDER DOOR AT ANY TIME.
Additional Notes:
CAN NOT UNLOCK OR OPEN MY LEFT SLIDER DOOR AT ANY TIME.
Mfg Campaign: 11348723
Recall Date: Aug 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 DODGE CARAVAN WITH 53,000 MILES ON IT. BOTH SLIDING DOORS STOPPED WORKING. ONE WAS IN THE LOCKED POSITION AND ONE IN THE UNLOCKED POSITION. WE WERE ABLE TO GET THEM TO WORK BY PUSHING THE LOCK BUTTONS MANUALLY WHILE HITTING LOCK/ UNLOCK BUTTONS. NOW BOTH DOORS MAKE A LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING. WE BOUGHT THE EXTENDED WARRANTY AND THEY TELL US THIS IS NOT COVERED UNDER WARRANTY. DEALER WANTS $900 PER DOOR TO FIX. THIS IS A SAFETY ISSUE BECAUSE THEY WILL GET STUCK AGAIN IN THE LOCKED POSITION AND WITH SMALL CHILDREN IN CAR SEATS THIS IS VERY DANGEROUS AND UNACCEPTABLE. CHRYSLER NEEDS TO TAKE RESPONSIBILITY FOR POOR PRODUCTS. LAST VAN WE WILL EVER PURCHASE BY CHRYSLER OR DODGE. TOYOTA OR HONDA HERE WE COME!!! ALSO WHEN A VEHICLE CANT BE LOCKED WHO KNOW WHO IS HIDING INSIDE WHEN YOU GET OUT OF WORK. IT GETS DARK BY 5PM WHERE I LIVE.
Corrective Action:
2016 DODGE CARAVAN WITH 53,000 MILES ON IT. BOTH SLIDING DOORS STOPPED WORKING. ONE WAS IN THE LOCKED POSITION AND ONE IN THE UNLOCKED POSITION. WE WERE ABLE TO GET THEM TO WORK BY PUSHING THE LOCK BUTTONS MANUALLY WHILE HITTING LOCK/ UNLOCK BUTTONS. NOW BOTH DOORS MAKE A LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING. WE BOUGHT THE EXTENDED WARRANTY AND THEY TELL US THIS IS NOT COVERED UNDER WARRANTY. DEALER WANTS $900 PER DOOR TO FIX. THIS IS A SAFETY ISSUE BECAUSE THEY WILL GET STUCK AGAIN IN THE LOCKED POSITION AND WITH SMALL CHILDREN IN CAR SEATS THIS IS VERY DANGEROUS AND UNACCEPTABLE. CHRYSLER NEEDS TO TAKE RESPONSIBILITY FOR POOR PRODUCTS. LAST VAN WE WILL EVER PURCHASE BY CHRYSLER OR DODGE. TOYOTA OR HONDA HERE WE COME!!! ALSO WHEN A VEHICLE CANT BE LOCKED WHO KNOW WHO IS HIDING INSIDE WHEN YOU GET OUT OF WORK. IT GETS DARK BY 5PM WHERE I LIVE.
Additional Notes:
2016 DODGE CARAVAN WITH 53,000 MILES ON IT. BOTH SLIDING DOORS STOPPED WORKING. ONE WAS IN THE LOCKED POSITION AND ONE IN THE UNLOCKED POSITION. WE WERE ABLE TO GET THEM TO WORK BY PUSHING THE LOCK BUTTONS MANUALLY WHILE HITTING LOCK/ UNLOCK BUTTONS. NOW BOTH DOORS MAKE A LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING. WE BOUGHT THE EXTENDED WARRANTY AND THEY TELL US THIS IS NOT COVERED UNDER WARRANTY. DEALER WANTS $900 PER DOOR TO FIX. THIS IS A SAFETY ISSUE BECAUSE THEY WILL GET STUCK AGAIN IN THE LOCKED POSITION AND WITH SMALL CHILDREN IN CAR SEATS THIS IS VERY DANGEROUS AND UNACCEPTABLE. CHRYSLER NEEDS TO TAKE RESPONSIBILITY FOR POOR PRODUCTS. LAST VAN WE WILL EVER PURCHASE BY CHRYSLER OR DODGE. TOYOTA OR HONDA HERE WE COME!!! ALSO WHEN A VEHICLE CANT BE LOCKED WHO KNOW WHO IS HIDING INSIDE WHEN YOU GET OUT OF WORK. IT GETS DARK BY 5PM WHERE I LIVE.
Mfg Campaign: 11344191
Recall Date: Aug 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVER SIDE SLIDING DOOR BUZZES WHENEVER IT IS LOCKING. PASSENGER SIDE SLIDING DOOR WILL NOT COME UNLOCKED.
Corrective Action:
DRIVER SIDE SLIDING DOOR BUZZES WHENEVER IT IS LOCKING. PASSENGER SIDE SLIDING DOOR WILL NOT COME UNLOCKED.
Additional Notes:
DRIVER SIDE SLIDING DOOR BUZZES WHENEVER IT IS LOCKING. PASSENGER SIDE SLIDING DOOR WILL NOT COME UNLOCKED.
Mfg Campaign: 11344023
Recall Date: Aug 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I OWN A 2016 DODGE GRAND CARAVAN. THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDMARK DODGE IN INDEPENDENCE, MO AND THE IDENTIFIED THE PROBLEM AS A FAILED LOCK ACTUATOR WITH ESTIMATED COST OF $1,000. THE SAME VEHICLE HAD THE LOCK ACTUATOR FAIL ON THE PASSENGER SIDE 2 YEARS AGO AND HAD IT FIXED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. OBVIOUSLY THERE IS AN ISSUE WITH THE LOCK ACTUATORS FOR THIS MODEL VEHICLE AS THERE ARE NUMEROUS COMPLAINTS OF THE SAME ISSUE. I BELIEVE THIS IS A HUGE SAFETY HAZARD BECAUSE IF WE WERE IN AN ACCIDENT OR THE CAR CAUGHT FIRE IT WOULD BE VERY DIFFICULT TO GET MY 4 KIDS OUT OF THE BACK SEAT USING ONLY THE PASSENGER SIDE DOOR, AND THAT IS ASSUMING THE ACCIDENT DIDN'T DAMAGE THE PASSENGER DOOR. I BELIEVE THIS SHOULD BE CONSIDERED FOR A RECALL, THE CAR IS 4 YEARS OLD AND SHOULD NOT BE HAVING THESE ISSUES.
Corrective Action:
I OWN A 2016 DODGE GRAND CARAVAN. THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDMARK DODGE IN INDEPENDENCE, MO AND THE IDENTIFIED THE PROBLEM AS A FAILED LOCK ACTUATOR WITH ESTIMATED COST OF $1,000. THE SAME VEHICLE HAD THE LOCK ACTUATOR FAIL ON THE PASSENGER SIDE 2 YEARS AGO AND HAD IT FIXED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. OBVIOUSLY THERE IS AN ISSUE WITH THE LOCK ACTUATORS FOR THIS MODEL VEHICLE AS THERE ARE NUMEROUS COMPLAINTS OF THE SAME ISSUE. I BELIEVE THIS IS A HUGE SAFETY HAZARD BECAUSE IF WE WERE IN AN ACCIDENT OR THE CAR CAUGHT FIRE IT WOULD BE VERY DIFFICULT TO GET MY 4 KIDS OUT OF THE BACK SEAT USING ONLY THE PASSENGER SIDE DOOR, AND THAT IS ASSUMING THE ACCIDENT DIDN'T DAMAGE THE PASSENGER DOOR. I BELIEVE THIS SHOULD BE CONSIDERED FOR A RECALL, THE CAR IS 4 YEARS OLD AND SHOULD NOT BE HAVING THESE ISSUES.
Additional Notes:
I OWN A 2016 DODGE GRAND CARAVAN. THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDMARK DODGE IN INDEPENDENCE, MO AND THE IDENTIFIED THE PROBLEM AS A FAILED LOCK ACTUATOR WITH ESTIMATED COST OF $1,000. THE SAME VEHICLE HAD THE LOCK ACTUATOR FAIL ON THE PASSENGER SIDE 2 YEARS AGO AND HAD IT FIXED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. OBVIOUSLY THERE IS AN ISSUE WITH THE LOCK ACTUATORS FOR THIS MODEL VEHICLE AS THERE ARE NUMEROUS COMPLAINTS OF THE SAME ISSUE. I BELIEVE THIS IS A HUGE SAFETY HAZARD BECAUSE IF WE WERE IN AN ACCIDENT OR THE CAR CAUGHT FIRE IT WOULD BE VERY DIFFICULT TO GET MY 4 KIDS OUT OF THE BACK SEAT USING ONLY THE PASSENGER SIDE DOOR, AND THAT IS ASSUMING THE ACCIDENT DIDN'T DAMAGE THE PASSENGER DOOR. I BELIEVE THIS SHOULD BE CONSIDERED FOR A RECALL, THE CAR IS 4 YEARS OLD AND SHOULD NOT BE HAVING THESE ISSUES.
Mfg Campaign: 11343689
Recall Date: Aug 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE DRIVER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE DRIVER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE DRIVER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11343143
Recall Date: Aug 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT CALLED ON BEHALF OF A CUSTOMER WHO OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION PUMP FAILED AND CAUSING THE TRANSMISSION TO SLIP WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED CROWN DODGE CHRYSLER JEEP RAM FIAT (2707 SHORTCUT RD, PASCAGOULA, MS 39567, AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 107,194.
Corrective Action:
TL* THE CONTACT CALLED ON BEHALF OF A CUSTOMER WHO OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION PUMP FAILED AND CAUSING THE TRANSMISSION TO SLIP WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED CROWN DODGE CHRYSLER JEEP RAM FIAT (2707 SHORTCUT RD, PASCAGOULA, MS 39567, AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 107,194.
Additional Notes:
TL* THE CONTACT CALLED ON BEHALF OF A CUSTOMER WHO OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION PUMP FAILED AND CAUSING THE TRANSMISSION TO SLIP WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED CROWN DODGE CHRYSLER JEEP RAM FIAT (2707 SHORTCUT RD, PASCAGOULA, MS 39567, AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 107,194.
Mfg Campaign: 11343248
Recall Date: Aug 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SLIDING DOOR ON THE DRIVER SIDE JUST QUIT OPENING ABOUT 6 MONTHS AGO, LAST WEEK THE TRANSMISSION HAS WENT COMPLETELY OUT. I WAS GETTING READY TO LEAVE HOME AND WHEN I PUT THE VAN IN DRIVE IT PULLED OFF AND WHEN I GOT UP TO THE SPEED LIMIT AND THE RPM'S WAS GOING UP THE VAN WOULDN'T SHIFT. I SENT IT TO THE SHOP AND THEY JUST CALLED ME SAYING THAT THE TRANSMISSION IS COMPLETELY GONE AND I NEED A NEW TRANSMISSION OR A RE-BUILD. THIS VAN IS A 2016 WITH 78,000 MILES. I AM STILL PAYING ON THIS VEHICLE AND I AM HAVING ALL THESE PROBLEMS. I WOULD LIKE TO KNOW IF THERE IS ANY RECALLS OR COMPLAINTS ABOUT THIS VEHICLE.
Corrective Action:
THE SLIDING DOOR ON THE DRIVER SIDE JUST QUIT OPENING ABOUT 6 MONTHS AGO, LAST WEEK THE TRANSMISSION HAS WENT COMPLETELY OUT. I WAS GETTING READY TO LEAVE HOME AND WHEN I PUT THE VAN IN DRIVE IT PULLED OFF AND WHEN I GOT UP TO THE SPEED LIMIT AND THE RPM'S WAS GOING UP THE VAN WOULDN'T SHIFT. I SENT IT TO THE SHOP AND THEY JUST CALLED ME SAYING THAT THE TRANSMISSION IS COMPLETELY GONE AND I NEED A NEW TRANSMISSION OR A RE-BUILD. THIS VAN IS A 2016 WITH 78,000 MILES. I AM STILL PAYING ON THIS VEHICLE AND I AM HAVING ALL THESE PROBLEMS. I WOULD LIKE TO KNOW IF THERE IS ANY RECALLS OR COMPLAINTS ABOUT THIS VEHICLE.
Additional Notes:
THE SLIDING DOOR ON THE DRIVER SIDE JUST QUIT OPENING ABOUT 6 MONTHS AGO, LAST WEEK THE TRANSMISSION HAS WENT COMPLETELY OUT. I WAS GETTING READY TO LEAVE HOME AND WHEN I PUT THE VAN IN DRIVE IT PULLED OFF AND WHEN I GOT UP TO THE SPEED LIMIT AND THE RPM'S WAS GOING UP THE VAN WOULDN'T SHIFT. I SENT IT TO THE SHOP AND THEY JUST CALLED ME SAYING THAT THE TRANSMISSION IS COMPLETELY GONE AND I NEED A NEW TRANSMISSION OR A RE-BUILD. THIS VAN IS A 2016 WITH 78,000 MILES. I AM STILL PAYING ON THIS VEHICLE AND I AM HAVING ALL THESE PROBLEMS. I WOULD LIKE TO KNOW IF THERE IS ANY RECALLS OR COMPLAINTS ABOUT THIS VEHICLE.
Mfg Campaign: 11342909
Recall Date: Aug 3, 2020
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