Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE SLIDING DOOR ON THE DRIVER SIDE JUST QUIT OPENING ABOUT 6 MONTHS AGO, LAST WEEK THE TRANSMISSION HAS WENT COMPLETELY OUT. I WAS GETTING READY TO LEAVE HOME AND WHEN I PUT THE VAN IN DRIVE IT PULLED OFF AND WHEN I GOT UP TO THE SPEED LIMIT AND THE RPM'S WAS GOING UP THE VAN WOULDN'T SHIFT. I SENT IT TO THE SHOP AND THEY JUST CALLED ME SAYING THAT THE TRANSMISSION IS COMPLETELY GONE AND I NEED A NEW TRANSMISSION OR A RE-BUILD. THIS VAN IS A 2016 WITH 78,000 MILES. I AM STILL PAYING ON THIS VEHICLE AND I AM HAVING ALL THESE PROBLEMS. I WOULD LIKE TO KNOW IF THERE IS ANY RECALLS OR COMPLAINTS ABOUT THIS VEHICLE.
Corrective Action:
THE SLIDING DOOR ON THE DRIVER SIDE JUST QUIT OPENING ABOUT 6 MONTHS AGO, LAST WEEK THE TRANSMISSION HAS WENT COMPLETELY OUT. I WAS GETTING READY TO LEAVE HOME AND WHEN I PUT THE VAN IN DRIVE IT PULLED OFF AND WHEN I GOT UP TO THE SPEED LIMIT AND THE RPM'S WAS GOING UP THE VAN WOULDN'T SHIFT. I SENT IT TO THE SHOP AND THEY JUST CALLED ME SAYING THAT THE TRANSMISSION IS COMPLETELY GONE AND I NEED A NEW TRANSMISSION OR A RE-BUILD. THIS VAN IS A 2016 WITH 78,000 MILES. I AM STILL PAYING ON THIS VEHICLE AND I AM HAVING ALL THESE PROBLEMS. I WOULD LIKE TO KNOW IF THERE IS ANY RECALLS OR COMPLAINTS ABOUT THIS VEHICLE.
Additional Notes:
THE SLIDING DOOR ON THE DRIVER SIDE JUST QUIT OPENING ABOUT 6 MONTHS AGO, LAST WEEK THE TRANSMISSION HAS WENT COMPLETELY OUT. I WAS GETTING READY TO LEAVE HOME AND WHEN I PUT THE VAN IN DRIVE IT PULLED OFF AND WHEN I GOT UP TO THE SPEED LIMIT AND THE RPM'S WAS GOING UP THE VAN WOULDN'T SHIFT. I SENT IT TO THE SHOP AND THEY JUST CALLED ME SAYING THAT THE TRANSMISSION IS COMPLETELY GONE AND I NEED A NEW TRANSMISSION OR A RE-BUILD. THIS VAN IS A 2016 WITH 78,000 MILES. I AM STILL PAYING ON THIS VEHICLE AND I AM HAVING ALL THESE PROBLEMS. I WOULD LIKE TO KNOW IF THERE IS ANY RECALLS OR COMPLAINTS ABOUT THIS VEHICLE.
Mfg Campaign: 11342909
Recall Date: Aug 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER'S SIDE REAR SLIDING DOOR WILL NOT OPEN. PER DEALER, "FOUND ACTUATOR INTERNAL FAULT. REPLACE LEFT SLIDING DOOR LOCK ACTUATOR AND C PILLAR APPLIQUES."
Corrective Action:
DRIVER'S SIDE REAR SLIDING DOOR WILL NOT OPEN. PER DEALER, "FOUND ACTUATOR INTERNAL FAULT. REPLACE LEFT SLIDING DOOR LOCK ACTUATOR AND C PILLAR APPLIQUES."
Additional Notes:
DRIVER'S SIDE REAR SLIDING DOOR WILL NOT OPEN. PER DEALER, "FOUND ACTUATOR INTERNAL FAULT. REPLACE LEFT SLIDING DOOR LOCK ACTUATOR AND C PILLAR APPLIQUES."
Mfg Campaign: 11342982
Recall Date: Aug 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER'S SIDE REAR SLIDING DOOR WILL NOT OPEN. PER DEALER, "FOUND ACTUATOR INTERNAL FAULT. REPLACE LEFT SLIDING DOOR LOCK ACTUATOR AND C PILLAR APPLIQUES."
Corrective Action:
DRIVER'S SIDE REAR SLIDING DOOR WILL NOT OPEN. PER DEALER, "FOUND ACTUATOR INTERNAL FAULT. REPLACE LEFT SLIDING DOOR LOCK ACTUATOR AND C PILLAR APPLIQUES."
Additional Notes:
DRIVER'S SIDE REAR SLIDING DOOR WILL NOT OPEN. PER DEALER, "FOUND ACTUATOR INTERNAL FAULT. REPLACE LEFT SLIDING DOOR LOCK ACTUATOR AND C PILLAR APPLIQUES."
Mfg Campaign: 11342982
Recall Date: Aug 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I UNLOCK DOORS, THERE IS A BUZZING SOUND. PASSENGER SLIDING DOOR, ACTUATOR IS GOING BAD. IT IS LOUD, ANNOYING AND IT COULD LEAD TO A SAFETY ISSUE WITH LOCK WORKING.
Corrective Action:
WHEN I UNLOCK DOORS, THERE IS A BUZZING SOUND. PASSENGER SLIDING DOOR, ACTUATOR IS GOING BAD. IT IS LOUD, ANNOYING AND IT COULD LEAD TO A SAFETY ISSUE WITH LOCK WORKING.
Additional Notes:
WHEN I UNLOCK DOORS, THERE IS A BUZZING SOUND. PASSENGER SLIDING DOOR, ACTUATOR IS GOING BAD. IT IS LOUD, ANNOYING AND IT COULD LEAD TO A SAFETY ISSUE WITH LOCK WORKING.
Mfg Campaign: 11342574
Recall Date: Jul 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT VEHICLE FAILED TO RESPOND WHEN SHIFTED INTO REVERSE. THE CONTACT STATED THAT THE ENGINE WOULD REV UP HOWEVER, THE TRANSMISSION FAILED TO ENGAGE. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THOMPSON CHRYSLER DODGE JEEP RAM BALTIMORE (124 NORTH POINT BLVD, BALTIMORE, MD 21224) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT VEHICLE FAILED TO RESPOND WHEN SHIFTED INTO REVERSE. THE CONTACT STATED THAT THE ENGINE WOULD REV UP HOWEVER, THE TRANSMISSION FAILED TO ENGAGE. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THOMPSON CHRYSLER DODGE JEEP RAM BALTIMORE (124 NORTH POINT BLVD, BALTIMORE, MD 21224) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT VEHICLE FAILED TO RESPOND WHEN SHIFTED INTO REVERSE. THE CONTACT STATED THAT THE ENGINE WOULD REV UP HOWEVER, THE TRANSMISSION FAILED TO ENGAGE. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THOMPSON CHRYSLER DODGE JEEP RAM BALTIMORE (124 NORTH POINT BLVD, BALTIMORE, MD 21224) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,500.
Mfg Campaign: 11342363
Recall Date: Jul 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING OUR AUTOMATIC 2016 DODGE CARAVAN WHEN IT SUDDENLY LOST POWER AND WOULDN'T ACCELERATE. IT FELT LIKE I WAS ABOUT TO RUN OUT OF GAS. THE MECHANIC HAS SPENT THE LAST 3 WEEKS DOING EXTENSIVE (AND EXPENSIVE) TESTING TO FIND OUT WHAT IS WRONG. HE SAID THAT IT IS GOING INTO 'LIMP MODE' AND IS STUCK IN SECOND GEAR. IT IS UNDRIVABLE AND UNSAFE IN THE CURRENT CONDITION. THE MECHANIC SAID IT IS A 'SHIFT SOLENOID' ISSUE AND THAT WE NEED A BRAND NEW TRANSMISSION, WHICH WILL COST $4000. WE BOUGHT THE VEHICLE BRAND NEW AND HAVE ONLY PUT 73,000 MILES ON IT. SEEMS EARLY TO NEED A NEW TRANSMISSION SO I AM WONDERING IF SOME OF THE POWER TRAIN COMPONENTS USED BY THE MANUFACTURER WERE FAULTY.
Corrective Action:
I WAS DRIVING OUR AUTOMATIC 2016 DODGE CARAVAN WHEN IT SUDDENLY LOST POWER AND WOULDN'T ACCELERATE. IT FELT LIKE I WAS ABOUT TO RUN OUT OF GAS. THE MECHANIC HAS SPENT THE LAST 3 WEEKS DOING EXTENSIVE (AND EXPENSIVE) TESTING TO FIND OUT WHAT IS WRONG. HE SAID THAT IT IS GOING INTO 'LIMP MODE' AND IS STUCK IN SECOND GEAR. IT IS UNDRIVABLE AND UNSAFE IN THE CURRENT CONDITION. THE MECHANIC SAID IT IS A 'SHIFT SOLENOID' ISSUE AND THAT WE NEED A BRAND NEW TRANSMISSION, WHICH WILL COST $4000. WE BOUGHT THE VEHICLE BRAND NEW AND HAVE ONLY PUT 73,000 MILES ON IT. SEEMS EARLY TO NEED A NEW TRANSMISSION SO I AM WONDERING IF SOME OF THE POWER TRAIN COMPONENTS USED BY THE MANUFACTURER WERE FAULTY.
Additional Notes:
I WAS DRIVING OUR AUTOMATIC 2016 DODGE CARAVAN WHEN IT SUDDENLY LOST POWER AND WOULDN'T ACCELERATE. IT FELT LIKE I WAS ABOUT TO RUN OUT OF GAS. THE MECHANIC HAS SPENT THE LAST 3 WEEKS DOING EXTENSIVE (AND EXPENSIVE) TESTING TO FIND OUT WHAT IS WRONG. HE SAID THAT IT IS GOING INTO 'LIMP MODE' AND IS STUCK IN SECOND GEAR. IT IS UNDRIVABLE AND UNSAFE IN THE CURRENT CONDITION. THE MECHANIC SAID IT IS A 'SHIFT SOLENOID' ISSUE AND THAT WE NEED A BRAND NEW TRANSMISSION, WHICH WILL COST $4000. WE BOUGHT THE VEHICLE BRAND NEW AND HAVE ONLY PUT 73,000 MILES ON IT. SEEMS EARLY TO NEED A NEW TRANSMISSION SO I AM WONDERING IF SOME OF THE POWER TRAIN COMPONENTS USED BY THE MANUFACTURER WERE FAULTY.
Mfg Campaign: 11341769
Recall Date: Jul 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER'S SIDE SLIDING DOOR ON OUR 2016 DODGE CARAVAN CANNOT BE OPENED. IT STOPPED WORKING AFTER HAVING THE VEHICLE FOR LESS THAN TWO YEARS. IT CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE WHICH IS A SAFETY CONCERN FOR PASSENGERS TRYING TO GET OUT OF THE VEHICLE QUICKLY IN AN EMERGENCY. WE WERE TOLD THE INTERIOR LATCH WAS BROKEN AND THAT IT WOULD BE EXPENSIVE TO FIX. I BELIEVE THIS IS A KNOWN ISSUE WITH THESE VEHICLES AS A NUMBER OF OTHERS HAVE REPORTED THE SAME PROBLEM.
Corrective Action:
THE DRIVER'S SIDE SLIDING DOOR ON OUR 2016 DODGE CARAVAN CANNOT BE OPENED. IT STOPPED WORKING AFTER HAVING THE VEHICLE FOR LESS THAN TWO YEARS. IT CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE WHICH IS A SAFETY CONCERN FOR PASSENGERS TRYING TO GET OUT OF THE VEHICLE QUICKLY IN AN EMERGENCY. WE WERE TOLD THE INTERIOR LATCH WAS BROKEN AND THAT IT WOULD BE EXPENSIVE TO FIX. I BELIEVE THIS IS A KNOWN ISSUE WITH THESE VEHICLES AS A NUMBER OF OTHERS HAVE REPORTED THE SAME PROBLEM.
Additional Notes:
THE DRIVER'S SIDE SLIDING DOOR ON OUR 2016 DODGE CARAVAN CANNOT BE OPENED. IT STOPPED WORKING AFTER HAVING THE VEHICLE FOR LESS THAN TWO YEARS. IT CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE WHICH IS A SAFETY CONCERN FOR PASSENGERS TRYING TO GET OUT OF THE VEHICLE QUICKLY IN AN EMERGENCY. WE WERE TOLD THE INTERIOR LATCH WAS BROKEN AND THAT IT WOULD BE EXPENSIVE TO FIX. I BELIEVE THIS IS A KNOWN ISSUE WITH THESE VEHICLES AS A NUMBER OF OTHERS HAVE REPORTED THE SAME PROBLEM.
Mfg Campaign: 11341770
Recall Date: Jul 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SLIDING DOORS BOTH OF THEM BUZZ WHEN THEY EITHER LOCK OR UNLOCK. I HAVE HEARD IT IS THE DOOR ACTUATOR AND A LOT OF PEOPLE WITH 2016 DODGE GRAND CARAVNAS ARE HAVING THIS PROBLEM. THERE NEEDS TO BE A RECALL ON THIS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T59001_DS1042449
Corrective Action:
THE SLIDING DOORS BOTH OF THEM BUZZ WHEN THEY EITHER LOCK OR UNLOCK. I HAVE HEARD IT IS THE DOOR ACTUATOR AND A LOT OF PEOPLE WITH 2016 DODGE GRAND CARAVNAS ARE HAVING THIS PROBLEM. THERE NEEDS TO BE A RECALL ON THIS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T59001_DS1042449
Additional Notes:
THE SLIDING DOORS BOTH OF THEM BUZZ WHEN THEY EITHER LOCK OR UNLOCK. I HAVE HEARD IT IS THE DOOR ACTUATOR AND A LOT OF PEOPLE WITH 2016 DODGE GRAND CARAVNAS ARE HAVING THIS PROBLEM. THERE NEEDS TO BE A RECALL ON THIS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T59001_DS1042449
Mfg Campaign: 11341591
Recall Date: Jul 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SLIDING DOORS BOTH OF THEM BUZZ WHEN THEY EITHER LOCK OR UNLOCK. I HAVE HEARD IT IS THE DOOR ACTUATOR AND A LOT OF PEOPLE WITH 2016 DODGE GRAND CARAVNAS ARE HAVING THIS PROBLEM. THERE NEEDS TO BE A RECALL ON THIS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T59001_DS1042449
Corrective Action:
THE SLIDING DOORS BOTH OF THEM BUZZ WHEN THEY EITHER LOCK OR UNLOCK. I HAVE HEARD IT IS THE DOOR ACTUATOR AND A LOT OF PEOPLE WITH 2016 DODGE GRAND CARAVNAS ARE HAVING THIS PROBLEM. THERE NEEDS TO BE A RECALL ON THIS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T59001_DS1042449
Additional Notes:
THE SLIDING DOORS BOTH OF THEM BUZZ WHEN THEY EITHER LOCK OR UNLOCK. I HAVE HEARD IT IS THE DOOR ACTUATOR AND A LOT OF PEOPLE WITH 2016 DODGE GRAND CARAVNAS ARE HAVING THIS PROBLEM. THERE NEEDS TO BE A RECALL ON THIS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T59001_DS1042449
Mfg Campaign: 11341591
Recall Date: Jul 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY REAR SLIDING DOOR ON THE PASSENGERS SIDE WILL NOT UNLOCK MANUALLY, WITH THE KEY FOB, OR WITH ANY OF THE CONTROL PANELS FROM THE INSIDE EFFECTIVELY LOCKING AND TRAPPING ANYONE INSIDE WHO DOES NOT HAVE ACCESS FROM ANOTHER DOOR. NO MATTER WHAT I DO THE DOOR WILL NOT UNLOCK. IT SOUNDS LIKE MANY OTHER HAVE EXPERIENCED SIMILAR PROBLEMS HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499. THIS HAPPENS IF THE VEHICLE IS OFF, ON, IN PARK, OR IN DRIVE. MY BABIES CAR SEAT IS ON THAT SIDE AND I COULD ACCESS HER FROM THE PASSENGERS SIDE SLIDING DOOR.
Corrective Action:
MY REAR SLIDING DOOR ON THE PASSENGERS SIDE WILL NOT UNLOCK MANUALLY, WITH THE KEY FOB, OR WITH ANY OF THE CONTROL PANELS FROM THE INSIDE EFFECTIVELY LOCKING AND TRAPPING ANYONE INSIDE WHO DOES NOT HAVE ACCESS FROM ANOTHER DOOR. NO MATTER WHAT I DO THE DOOR WILL NOT UNLOCK. IT SOUNDS LIKE MANY OTHER HAVE EXPERIENCED SIMILAR PROBLEMS HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499. THIS HAPPENS IF THE VEHICLE IS OFF, ON, IN PARK, OR IN DRIVE. MY BABIES CAR SEAT IS ON THAT SIDE AND I COULD ACCESS HER FROM THE PASSENGERS SIDE SLIDING DOOR.
Additional Notes:
MY REAR SLIDING DOOR ON THE PASSENGERS SIDE WILL NOT UNLOCK MANUALLY, WITH THE KEY FOB, OR WITH ANY OF THE CONTROL PANELS FROM THE INSIDE EFFECTIVELY LOCKING AND TRAPPING ANYONE INSIDE WHO DOES NOT HAVE ACCESS FROM ANOTHER DOOR. NO MATTER WHAT I DO THE DOOR WILL NOT UNLOCK. IT SOUNDS LIKE MANY OTHER HAVE EXPERIENCED SIMILAR PROBLEMS HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499. THIS HAPPENS IF THE VEHICLE IS OFF, ON, IN PARK, OR IN DRIVE. MY BABIES CAR SEAT IS ON THAT SIDE AND I COULD ACCESS HER FROM THE PASSENGERS SIDE SLIDING DOOR.
Mfg Campaign: 11341717
Recall Date: Jul 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DRIVERS SIDE, SLIDING DOOR ACTUATOR STOPPED FUNCTIONING. THERE WAS NO WAY TO OPEN THE DOOR AT ALL. NOT FROM INSIDE OR OUTSIDE OF THE VEHICLE. WE RESEARCHED ONLINE THAT THIS SEEMS TO BE A HUGE PROBLEM THAT CHRYSLER KNOWS ABOUT BUT REFUSES TO REMEDY. IN FACT, MANY PEOPLE SEEM TO HAVE THE PROBLEM AGAIN, EVEN USING THE DEALER TO REPLACE THE ACTUATOR. IT'S A SAFETY ISSUE THAT WOULD NOT ALLOW MY KIDS TO EXIT THE VEHICLE IN AN ACCIDENT, FIRE, OTHER EMERGECY.
Corrective Action:
THE DRIVERS SIDE, SLIDING DOOR ACTUATOR STOPPED FUNCTIONING. THERE WAS NO WAY TO OPEN THE DOOR AT ALL. NOT FROM INSIDE OR OUTSIDE OF THE VEHICLE. WE RESEARCHED ONLINE THAT THIS SEEMS TO BE A HUGE PROBLEM THAT CHRYSLER KNOWS ABOUT BUT REFUSES TO REMEDY. IN FACT, MANY PEOPLE SEEM TO HAVE THE PROBLEM AGAIN, EVEN USING THE DEALER TO REPLACE THE ACTUATOR. IT'S A SAFETY ISSUE THAT WOULD NOT ALLOW MY KIDS TO EXIT THE VEHICLE IN AN ACCIDENT, FIRE, OTHER EMERGECY.
Additional Notes:
THE DRIVERS SIDE, SLIDING DOOR ACTUATOR STOPPED FUNCTIONING. THERE WAS NO WAY TO OPEN THE DOOR AT ALL. NOT FROM INSIDE OR OUTSIDE OF THE VEHICLE. WE RESEARCHED ONLINE THAT THIS SEEMS TO BE A HUGE PROBLEM THAT CHRYSLER KNOWS ABOUT BUT REFUSES TO REMEDY. IN FACT, MANY PEOPLE SEEM TO HAVE THE PROBLEM AGAIN, EVEN USING THE DEALER TO REPLACE THE ACTUATOR. IT'S A SAFETY ISSUE THAT WOULD NOT ALLOW MY KIDS TO EXIT THE VEHICLE IN AN ACCIDENT, FIRE, OTHER EMERGECY.
Mfg Campaign: 11341446
Recall Date: Jul 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. THE KEY FOB WON'T WORK NOR THE BUTTON INSIDE. CANNOT MANUALLY UNLOCK OR OPEN THE DOOR. THE OTHER DOORS WORK FINE. I CHECKED ON LINE AND THERE ARE MANY OTHER PEOPLE WHO HAVE HAD AND ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THE VEHICLE. THIS IS A HUGE SAFETY ISSUE. WHAT IF I AM IN AN ACCIDENT AND CANNOT GET MY KIDS OUT OF THE BACK. THE DOOR WAS WORKING FINE AND 30 MINUTES LATER NOTHING. IT IS A 2016 AND THIS SHOULD NOT BE HAPPENING.
Corrective Action:
THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. THE KEY FOB WON'T WORK NOR THE BUTTON INSIDE. CANNOT MANUALLY UNLOCK OR OPEN THE DOOR. THE OTHER DOORS WORK FINE. I CHECKED ON LINE AND THERE ARE MANY OTHER PEOPLE WHO HAVE HAD AND ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THE VEHICLE. THIS IS A HUGE SAFETY ISSUE. WHAT IF I AM IN AN ACCIDENT AND CANNOT GET MY KIDS OUT OF THE BACK. THE DOOR WAS WORKING FINE AND 30 MINUTES LATER NOTHING. IT IS A 2016 AND THIS SHOULD NOT BE HAPPENING.
Additional Notes:
THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. THE KEY FOB WON'T WORK NOR THE BUTTON INSIDE. CANNOT MANUALLY UNLOCK OR OPEN THE DOOR. THE OTHER DOORS WORK FINE. I CHECKED ON LINE AND THERE ARE MANY OTHER PEOPLE WHO HAVE HAD AND ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THE VEHICLE. THIS IS A HUGE SAFETY ISSUE. WHAT IF I AM IN AN ACCIDENT AND CANNOT GET MY KIDS OUT OF THE BACK. THE DOOR WAS WORKING FINE AND 30 MINUTES LATER NOTHING. IT IS A 2016 AND THIS SHOULD NOT BE HAPPENING.
Mfg Campaign: 11341349
Recall Date: Jul 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVERS SIDE SLIDING DOOR STOPPED WORKING. IT WON'T UNLOCK OR OPEN WITH THE KEY FOB OR WITH THE BUTTON INSIDE OR MANUALLY. IT WAS WORKING FINE AND 30 MINUTES LATER IT WON'T DO ANYTHING. I LOOKED ON LINE AND MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THIS VEHICLE. THIS IS ALSO A HUGE SAFETY ISSUE.
Corrective Action:
THE DRIVERS SIDE SLIDING DOOR STOPPED WORKING. IT WON'T UNLOCK OR OPEN WITH THE KEY FOB OR WITH THE BUTTON INSIDE OR MANUALLY. IT WAS WORKING FINE AND 30 MINUTES LATER IT WON'T DO ANYTHING. I LOOKED ON LINE AND MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THIS VEHICLE. THIS IS ALSO A HUGE SAFETY ISSUE.
Additional Notes:
THE DRIVERS SIDE SLIDING DOOR STOPPED WORKING. IT WON'T UNLOCK OR OPEN WITH THE KEY FOB OR WITH THE BUTTON INSIDE OR MANUALLY. IT WAS WORKING FINE AND 30 MINUTES LATER IT WON'T DO ANYTHING. I LOOKED ON LINE AND MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THIS VEHICLE. THIS IS ALSO A HUGE SAFETY ISSUE.
Mfg Campaign: 11341351
Recall Date: Jul 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVERS SIDE DOOR BUZZES WHEN LOCKED. APPEARS TO BE A KNOWN ISSUE. I AM WORRIED ABOUT LOCK FAILURE AS MY KIDS USE THE SLIDING DOORS EXCLUSIVELY.
Corrective Action:
DRIVERS SIDE DOOR BUZZES WHEN LOCKED. APPEARS TO BE A KNOWN ISSUE. I AM WORRIED ABOUT LOCK FAILURE AS MY KIDS USE THE SLIDING DOORS EXCLUSIVELY.
Additional Notes:
DRIVERS SIDE DOOR BUZZES WHEN LOCKED. APPEARS TO BE A KNOWN ISSUE. I AM WORRIED ABOUT LOCK FAILURE AS MY KIDS USE THE SLIDING DOORS EXCLUSIVELY.
Mfg Campaign: 11341392
Recall Date: Jul 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 GRAND CARAVAN DRIVERS SIDE, PASSENGER SLIDING DOOR WAS STUCK IN THE LOCKED POSITION AND WOULD NOT OPEN MANUALLY OR AUTOMATIC. THIS WAS REPAIRED WITH THE LOCK ACTUATOR BEING REPLACED. WITHIN 2 MONTHS THE DOOR WOULD NOT OPEN AUTOMATICALLY PUSHING THE INSIDE BUTTON OR KEY FOB. WE COULD OPEN MANUALLY, BUT WHEN CLOSING THE DOOR WON'T LATCH AND IT POPS BACK OPEN. THE DOOR HAS OPENED WHILE DRIVING.
Corrective Action:
2016 GRAND CARAVAN DRIVERS SIDE, PASSENGER SLIDING DOOR WAS STUCK IN THE LOCKED POSITION AND WOULD NOT OPEN MANUALLY OR AUTOMATIC. THIS WAS REPAIRED WITH THE LOCK ACTUATOR BEING REPLACED. WITHIN 2 MONTHS THE DOOR WOULD NOT OPEN AUTOMATICALLY PUSHING THE INSIDE BUTTON OR KEY FOB. WE COULD OPEN MANUALLY, BUT WHEN CLOSING THE DOOR WON'T LATCH AND IT POPS BACK OPEN. THE DOOR HAS OPENED WHILE DRIVING.
Additional Notes:
2016 GRAND CARAVAN DRIVERS SIDE, PASSENGER SLIDING DOOR WAS STUCK IN THE LOCKED POSITION AND WOULD NOT OPEN MANUALLY OR AUTOMATIC. THIS WAS REPAIRED WITH THE LOCK ACTUATOR BEING REPLACED. WITHIN 2 MONTHS THE DOOR WOULD NOT OPEN AUTOMATICALLY PUSHING THE INSIDE BUTTON OR KEY FOB. WE COULD OPEN MANUALLY, BUT WHEN CLOSING THE DOOR WON'T LATCH AND IT POPS BACK OPEN. THE DOOR HAS OPENED WHILE DRIVING.
Mfg Campaign: 11341081
Recall Date: Jul 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LOUD BUZZING NOISE WHEN UNLOCKING AND LOCKING THE DOORS I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES LOUD BUZZING NOISE, THE DOOR WORKS WELL. BUT WHEN OPEN DTIVER DOOR, THE RIGHT REAL SLIDING DOOR MAKEA A LOUD BUZZING NOISE.
Corrective Action:
LOUD BUZZING NOISE WHEN UNLOCKING AND LOCKING THE DOORS I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES LOUD BUZZING NOISE, THE DOOR WORKS WELL. BUT WHEN OPEN DTIVER DOOR, THE RIGHT REAL SLIDING DOOR MAKEA A LOUD BUZZING NOISE.
Additional Notes:
LOUD BUZZING NOISE WHEN UNLOCKING AND LOCKING THE DOORS I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES LOUD BUZZING NOISE, THE DOOR WORKS WELL. BUT WHEN OPEN DTIVER DOOR, THE RIGHT REAL SLIDING DOOR MAKEA A LOUD BUZZING NOISE.
Mfg Campaign: 11341030
Recall Date: Jul 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TURNED OFF TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS THEN RESTARTED AND OPERATED AS INTENDED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TURNED OFF TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS THEN RESTARTED AND OPERATED AS INTENDED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TURNED OFF TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS THEN RESTARTED AND OPERATED AS INTENDED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Mfg Campaign: 11340347
Recall Date: Jul 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOTH REAR SLIDING DOOR LOCKS HAVE BECOME JAMMED/STUCK IN THE LOCKED POSITION. DOOR ARE STUCK CLOSED WITH NO WAY TO OPEN THEM FROM THE INSIDE OR OUTSIDE OF THE VAN. NEITHER THE AUTOMATIC DOOR OPEN/CLOSE BUTTON OR MANUAL SLIDING OPTIONS ARE OPERATIONAL. NO DAMAGE WAS DONE TO THE VEHICLE TO CAUSE THIS PROBLEM. AS I TRIED TO UNLOCK THE VAN WITH MY REMOTE KEY BUTTON, THE PASSENGER SIDE REAR SLIDING DOOR LOCK WAS JAMMED AND WOULD NOT UNLOCK OR OPEN. THEN A FEW MONTHS LATER THE DRIVER'S SIDE SLIDING DOOR LOCK HAS JAMMED NOW TOO AND CAN NOT BE UNLOCKED OR OPENED. VEHICLE WAS NOT MOVING OR RUNNING WHEN PROBLEMS WERE DISCOVERED.
Corrective Action:
BOTH REAR SLIDING DOOR LOCKS HAVE BECOME JAMMED/STUCK IN THE LOCKED POSITION. DOOR ARE STUCK CLOSED WITH NO WAY TO OPEN THEM FROM THE INSIDE OR OUTSIDE OF THE VAN. NEITHER THE AUTOMATIC DOOR OPEN/CLOSE BUTTON OR MANUAL SLIDING OPTIONS ARE OPERATIONAL. NO DAMAGE WAS DONE TO THE VEHICLE TO CAUSE THIS PROBLEM. AS I TRIED TO UNLOCK THE VAN WITH MY REMOTE KEY BUTTON, THE PASSENGER SIDE REAR SLIDING DOOR LOCK WAS JAMMED AND WOULD NOT UNLOCK OR OPEN. THEN A FEW MONTHS LATER THE DRIVER'S SIDE SLIDING DOOR LOCK HAS JAMMED NOW TOO AND CAN NOT BE UNLOCKED OR OPENED. VEHICLE WAS NOT MOVING OR RUNNING WHEN PROBLEMS WERE DISCOVERED.
Additional Notes:
BOTH REAR SLIDING DOOR LOCKS HAVE BECOME JAMMED/STUCK IN THE LOCKED POSITION. DOOR ARE STUCK CLOSED WITH NO WAY TO OPEN THEM FROM THE INSIDE OR OUTSIDE OF THE VAN. NEITHER THE AUTOMATIC DOOR OPEN/CLOSE BUTTON OR MANUAL SLIDING OPTIONS ARE OPERATIONAL. NO DAMAGE WAS DONE TO THE VEHICLE TO CAUSE THIS PROBLEM. AS I TRIED TO UNLOCK THE VAN WITH MY REMOTE KEY BUTTON, THE PASSENGER SIDE REAR SLIDING DOOR LOCK WAS JAMMED AND WOULD NOT UNLOCK OR OPEN. THEN A FEW MONTHS LATER THE DRIVER'S SIDE SLIDING DOOR LOCK HAS JAMMED NOW TOO AND CAN NOT BE UNLOCKED OR OPENED. VEHICLE WAS NOT MOVING OR RUNNING WHEN PROBLEMS WERE DISCOVERED.
Mfg Campaign: 11340511
Recall Date: Jul 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE RIGHT SIDE SLIDING DOOR IS MAKING A BUZZING SOUND AFTER THE VEHICLE IS PUT INTO PARK AND THE DOORS UNLOCK.
Corrective Action:
THE RIGHT SIDE SLIDING DOOR IS MAKING A BUZZING SOUND AFTER THE VEHICLE IS PUT INTO PARK AND THE DOORS UNLOCK.
Additional Notes:
THE RIGHT SIDE SLIDING DOOR IS MAKING A BUZZING SOUND AFTER THE VEHICLE IS PUT INTO PARK AND THE DOORS UNLOCK.
Mfg Campaign: 11339702
Recall Date: Jul 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN LOCKING THE CAR THERE IS A BUZZING SOUND FROM THE DRIVERS SIDE DOOR. THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK. AFTER IT IS LOCKED IT IS ABLE TO BE OPENED. I HAVE A 2012 DODGE CARAVAN AND IT HAS NEVER DONE THIS. THIS IS ISSUE IS CURRENT
Corrective Action:
WHEN LOCKING THE CAR THERE IS A BUZZING SOUND FROM THE DRIVERS SIDE DOOR. THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK. AFTER IT IS LOCKED IT IS ABLE TO BE OPENED. I HAVE A 2012 DODGE CARAVAN AND IT HAS NEVER DONE THIS. THIS IS ISSUE IS CURRENT
Additional Notes:
WHEN LOCKING THE CAR THERE IS A BUZZING SOUND FROM THE DRIVERS SIDE DOOR. THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK. AFTER IT IS LOCKED IT IS ABLE TO BE OPENED. I HAVE A 2012 DODGE CARAVAN AND IT HAS NEVER DONE THIS. THIS IS ISSUE IS CURRENT
Mfg Campaign: 11339397
Recall Date: Jul 14, 2020
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