Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE HAD THE ENGINE AND TRANSMISSION REBUILT AND THE CAR IS NOT QUITE FOUR YEARS OLD. THE REAR AC HAS BEEN FIXED, THE T.V. THAT CAME WITH THE CAR HAS BEEN REPAIRED. THE DOOR LOCKS HAVE BEEN FIXED. THE FUEL INJECTED HAVE BEEN REPAIRED AND NOW I AM HAVING PROBLEMS WITH THE CADILLAC CONVERTER. IT CAR HAS HAD SO MANY PROBLEMS AND A LOT OF THE PROBLEMS WERE SOME OF YOU RECALL. I WILL NEVER GET ANOTHER DODGE.
Corrective Action:
I HAVE HAD THE ENGINE AND TRANSMISSION REBUILT AND THE CAR IS NOT QUITE FOUR YEARS OLD. THE REAR AC HAS BEEN FIXED, THE T.V. THAT CAME WITH THE CAR HAS BEEN REPAIRED. THE DOOR LOCKS HAVE BEEN FIXED. THE FUEL INJECTED HAVE BEEN REPAIRED AND NOW I AM HAVING PROBLEMS WITH THE CADILLAC CONVERTER. IT CAR HAS HAD SO MANY PROBLEMS AND A LOT OF THE PROBLEMS WERE SOME OF YOU RECALL. I WILL NEVER GET ANOTHER DODGE.
Additional Notes:
I HAVE HAD THE ENGINE AND TRANSMISSION REBUILT AND THE CAR IS NOT QUITE FOUR YEARS OLD. THE REAR AC HAS BEEN FIXED, THE T.V. THAT CAME WITH THE CAR HAS BEEN REPAIRED. THE DOOR LOCKS HAVE BEEN FIXED. THE FUEL INJECTED HAVE BEEN REPAIRED AND NOW I AM HAVING PROBLEMS WITH THE CADILLAC CONVERTER. IT CAR HAS HAD SO MANY PROBLEMS AND A LOT OF THE PROBLEMS WERE SOME OF YOU RECALL. I WILL NEVER GET ANOTHER DODGE.
Mfg Campaign: 11320192
Recall Date: Apr 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REGARDING 2016 DODGE GRAND CARAVAN, BASE MODEL EXCEPT FOR STOW-N-GO SEATS; NO POWER WINDOWS. VEHICLE PURCHASED NEW IN MAY 2017; PROBABLY HAD BEEN SITTING ON THE LOT FOR CLOSE TO A YEAR. WE'VE PUT ON 32625 MILES TO DATE. WITH NO WARNING, DRIVER SIDE SLIDING (TRANSLATING) DOOR POWER LOCK FROZE IN LOCKED POSITION WITH DOOR SHUT. CANNOT MOVE LOCK LEVER, MANUALLY OR ELECTRICALLY AND CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. WILL BE DISASSEMBLING DOOR LINING PANELS FROM INSIDE THE VEHICLE TO TROUBLESHOOT THE PROBLEM. ANTICIPATE HAVING TO REPLACE DOOR LOCK ACTUATOR OR, AT THE LEAST, FREEING UP THE LOCK TO RESTORE FUNCTION. NOTE: THIS DRIVER'S SIDE DOOR GETS MORE LOCK-UNLOCK CYCLES THAN THE PASSENGER SIDE DOOR AS THE KEY FOB "UNLOCK" BUTTON ACTUATES THE DRIVER SIDE DOORS WITH THE FIRST PUSH, THEN UNLOCKS THE REST OF THE DOORS ON THE SECOND PUSH. "INTERIOR VIEW" PHOTO SHOWS THE BEGINNING OF MY DISASSEMBLY PROCESS. NEED SPECIAL TOOL TO REMOVE SIDE PANEL.
Corrective Action:
REGARDING 2016 DODGE GRAND CARAVAN, BASE MODEL EXCEPT FOR STOW-N-GO SEATS; NO POWER WINDOWS. VEHICLE PURCHASED NEW IN MAY 2017; PROBABLY HAD BEEN SITTING ON THE LOT FOR CLOSE TO A YEAR. WE'VE PUT ON 32625 MILES TO DATE. WITH NO WARNING, DRIVER SIDE SLIDING (TRANSLATING) DOOR POWER LOCK FROZE IN LOCKED POSITION WITH DOOR SHUT. CANNOT MOVE LOCK LEVER, MANUALLY OR ELECTRICALLY AND CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. WILL BE DISASSEMBLING DOOR LINING PANELS FROM INSIDE THE VEHICLE TO TROUBLESHOOT THE PROBLEM. ANTICIPATE HAVING TO REPLACE DOOR LOCK ACTUATOR OR, AT THE LEAST, FREEING UP THE LOCK TO RESTORE FUNCTION. NOTE: THIS DRIVER'S SIDE DOOR GETS MORE LOCK-UNLOCK CYCLES THAN THE PASSENGER SIDE DOOR AS THE KEY FOB "UNLOCK" BUTTON ACTUATES THE DRIVER SIDE DOORS WITH THE FIRST PUSH, THEN UNLOCKS THE REST OF THE DOORS ON THE SECOND PUSH. "INTERIOR VIEW" PHOTO SHOWS THE BEGINNING OF MY DISASSEMBLY PROCESS. NEED SPECIAL TOOL TO REMOVE SIDE PANEL.
Additional Notes:
REGARDING 2016 DODGE GRAND CARAVAN, BASE MODEL EXCEPT FOR STOW-N-GO SEATS; NO POWER WINDOWS. VEHICLE PURCHASED NEW IN MAY 2017; PROBABLY HAD BEEN SITTING ON THE LOT FOR CLOSE TO A YEAR. WE'VE PUT ON 32625 MILES TO DATE. WITH NO WARNING, DRIVER SIDE SLIDING (TRANSLATING) DOOR POWER LOCK FROZE IN LOCKED POSITION WITH DOOR SHUT. CANNOT MOVE LOCK LEVER, MANUALLY OR ELECTRICALLY AND CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. WILL BE DISASSEMBLING DOOR LINING PANELS FROM INSIDE THE VEHICLE TO TROUBLESHOOT THE PROBLEM. ANTICIPATE HAVING TO REPLACE DOOR LOCK ACTUATOR OR, AT THE LEAST, FREEING UP THE LOCK TO RESTORE FUNCTION. NOTE: THIS DRIVER'S SIDE DOOR GETS MORE LOCK-UNLOCK CYCLES THAN THE PASSENGER SIDE DOOR AS THE KEY FOB "UNLOCK" BUTTON ACTUATES THE DRIVER SIDE DOORS WITH THE FIRST PUSH, THEN UNLOCKS THE REST OF THE DOORS ON THE SECOND PUSH. "INTERIOR VIEW" PHOTO SHOWS THE BEGINNING OF MY DISASSEMBLY PROCESS. NEED SPECIAL TOOL TO REMOVE SIDE PANEL.
Mfg Campaign: 11319733
Recall Date: Mar 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REGARDING 2016 DODGE GRAND CARAVAN, BASE MODEL EXCEPT FOR STOW-N-GO SEATS; NO POWER WINDOWS. VEHICLE PURCHASED NEW IN MAY 2017; PROBABLY HAD BEEN SITTING ON THE LOT FOR CLOSE TO A YEAR. WE'VE PUT ON 32625 MILES TO DATE. WITH NO WARNING, DRIVER SIDE SLIDING (TRANSLATING) DOOR POWER LOCK FROZE IN LOCKED POSITION WITH DOOR SHUT. CANNOT MOVE LOCK LEVER, MANUALLY OR ELECTRICALLY AND CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. WILL BE DISASSEMBLING DOOR LINING PANELS FROM INSIDE THE VEHICLE TO TROUBLESHOOT THE PROBLEM. ANTICIPATE HAVING TO REPLACE DOOR LOCK ACTUATOR OR, AT THE LEAST, FREEING UP THE LOCK TO RESTORE FUNCTION. NOTE: THIS DRIVER'S SIDE DOOR GETS MORE LOCK-UNLOCK CYCLES THAN THE PASSENGER SIDE DOOR AS THE KEY FOB "UNLOCK" BUTTON ACTUATES THE DRIVER SIDE DOORS WITH THE FIRST PUSH, THEN UNLOCKS THE REST OF THE DOORS ON THE SECOND PUSH. "INTERIOR VIEW" PHOTO SHOWS THE BEGINNING OF MY DISASSEMBLY PROCESS. NEED SPECIAL TOOL TO REMOVE SIDE PANEL.
Corrective Action:
REGARDING 2016 DODGE GRAND CARAVAN, BASE MODEL EXCEPT FOR STOW-N-GO SEATS; NO POWER WINDOWS. VEHICLE PURCHASED NEW IN MAY 2017; PROBABLY HAD BEEN SITTING ON THE LOT FOR CLOSE TO A YEAR. WE'VE PUT ON 32625 MILES TO DATE. WITH NO WARNING, DRIVER SIDE SLIDING (TRANSLATING) DOOR POWER LOCK FROZE IN LOCKED POSITION WITH DOOR SHUT. CANNOT MOVE LOCK LEVER, MANUALLY OR ELECTRICALLY AND CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. WILL BE DISASSEMBLING DOOR LINING PANELS FROM INSIDE THE VEHICLE TO TROUBLESHOOT THE PROBLEM. ANTICIPATE HAVING TO REPLACE DOOR LOCK ACTUATOR OR, AT THE LEAST, FREEING UP THE LOCK TO RESTORE FUNCTION. NOTE: THIS DRIVER'S SIDE DOOR GETS MORE LOCK-UNLOCK CYCLES THAN THE PASSENGER SIDE DOOR AS THE KEY FOB "UNLOCK" BUTTON ACTUATES THE DRIVER SIDE DOORS WITH THE FIRST PUSH, THEN UNLOCKS THE REST OF THE DOORS ON THE SECOND PUSH. "INTERIOR VIEW" PHOTO SHOWS THE BEGINNING OF MY DISASSEMBLY PROCESS. NEED SPECIAL TOOL TO REMOVE SIDE PANEL.
Additional Notes:
REGARDING 2016 DODGE GRAND CARAVAN, BASE MODEL EXCEPT FOR STOW-N-GO SEATS; NO POWER WINDOWS. VEHICLE PURCHASED NEW IN MAY 2017; PROBABLY HAD BEEN SITTING ON THE LOT FOR CLOSE TO A YEAR. WE'VE PUT ON 32625 MILES TO DATE. WITH NO WARNING, DRIVER SIDE SLIDING (TRANSLATING) DOOR POWER LOCK FROZE IN LOCKED POSITION WITH DOOR SHUT. CANNOT MOVE LOCK LEVER, MANUALLY OR ELECTRICALLY AND CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. WILL BE DISASSEMBLING DOOR LINING PANELS FROM INSIDE THE VEHICLE TO TROUBLESHOOT THE PROBLEM. ANTICIPATE HAVING TO REPLACE DOOR LOCK ACTUATOR OR, AT THE LEAST, FREEING UP THE LOCK TO RESTORE FUNCTION. NOTE: THIS DRIVER'S SIDE DOOR GETS MORE LOCK-UNLOCK CYCLES THAN THE PASSENGER SIDE DOOR AS THE KEY FOB "UNLOCK" BUTTON ACTUATES THE DRIVER SIDE DOORS WITH THE FIRST PUSH, THEN UNLOCKS THE REST OF THE DOORS ON THE SECOND PUSH. "INTERIOR VIEW" PHOTO SHOWS THE BEGINNING OF MY DISASSEMBLY PROCESS. NEED SPECIAL TOOL TO REMOVE SIDE PANEL.
Mfg Campaign: 11319733
Recall Date: Mar 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SLIDING DOOR LOCK WILL NOT UNLOCK. IT IS STUCK IN THE LOCK POSITION. CAN NOT UNLOCK IT THROUGH REMOTE, INTERIOR SWITCH OR MANUALLY. THE DOOR IS SHUT AND WILL NOT OPEN, WHICH IS A SAFETY HAZARD. VEHICLE WAS PARKED WHEN I WENT TO DO GROCERIES. RETURNED TO VEHICLE AND THE DRIVERS SIDE SLIDING DOOR WOULD NOT UNLOCK.
Corrective Action:
SLIDING DOOR LOCK WILL NOT UNLOCK. IT IS STUCK IN THE LOCK POSITION. CAN NOT UNLOCK IT THROUGH REMOTE, INTERIOR SWITCH OR MANUALLY. THE DOOR IS SHUT AND WILL NOT OPEN, WHICH IS A SAFETY HAZARD. VEHICLE WAS PARKED WHEN I WENT TO DO GROCERIES. RETURNED TO VEHICLE AND THE DRIVERS SIDE SLIDING DOOR WOULD NOT UNLOCK.
Additional Notes:
SLIDING DOOR LOCK WILL NOT UNLOCK. IT IS STUCK IN THE LOCK POSITION. CAN NOT UNLOCK IT THROUGH REMOTE, INTERIOR SWITCH OR MANUALLY. THE DOOR IS SHUT AND WILL NOT OPEN, WHICH IS A SAFETY HAZARD. VEHICLE WAS PARKED WHEN I WENT TO DO GROCERIES. RETURNED TO VEHICLE AND THE DRIVERS SIDE SLIDING DOOR WOULD NOT UNLOCK.
Mfg Campaign: 11318047
Recall Date: Mar 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SLIDING DOOR LOCK WILL NOT UNLOCK. IT IS STUCK IN THE LOCK POSITION. CAN NOT UNLOCK IT THROUGH REMOTE, INTERIOR SWITCH OR MANUALLY. THE DOOR IS SHUT AND WILL NOT OPEN, WHICH IS A SAFETY HAZARD. VEHICLE WAS PARKED WHEN I WENT TO DO GROCERIES. RETURNED TO VEHICLE AND THE DRIVERS SIDE SLIDING DOOR WOULD NOT UNLOCK.
Corrective Action:
SLIDING DOOR LOCK WILL NOT UNLOCK. IT IS STUCK IN THE LOCK POSITION. CAN NOT UNLOCK IT THROUGH REMOTE, INTERIOR SWITCH OR MANUALLY. THE DOOR IS SHUT AND WILL NOT OPEN, WHICH IS A SAFETY HAZARD. VEHICLE WAS PARKED WHEN I WENT TO DO GROCERIES. RETURNED TO VEHICLE AND THE DRIVERS SIDE SLIDING DOOR WOULD NOT UNLOCK.
Additional Notes:
SLIDING DOOR LOCK WILL NOT UNLOCK. IT IS STUCK IN THE LOCK POSITION. CAN NOT UNLOCK IT THROUGH REMOTE, INTERIOR SWITCH OR MANUALLY. THE DOOR IS SHUT AND WILL NOT OPEN, WHICH IS A SAFETY HAZARD. VEHICLE WAS PARKED WHEN I WENT TO DO GROCERIES. RETURNED TO VEHICLE AND THE DRIVERS SIDE SLIDING DOOR WOULD NOT UNLOCK.
Mfg Campaign: 11318047
Recall Date: Mar 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DRIVER SIDE PASSENGER DOOR WAS LOCKED SHUT. HAD TO BRING THE VEHICLE IN FOR SERVICE MULTIPLE TIMES TO CORRECT THE ISSUES. THE FIRST TIME THEY DISASSEMBLED THE DOOR AND ONCE ON A WORK BENCH IT WORKED FINE, THEY PUT BACK INTO THE VEHICLE AND 2 DAYS LATER IT WAS BACK TO LOCKED SHUT. BROUGHT IN FOR SERVICE AGAIN AND HAD THE LOCK ACTUATOR REPLACED. THIS IS A SAFETY HAZARD FOR MY CHILDREN WHEN THE DOOR IS NOT OPERATIONAL. THE PASSENGER SIDE DOOR IS ALSO MAKING A GRINDING NOISE WHICH WAS SIMILAR TO THE NOISE THE DRIVER SIDE MADE BEFORE IT STOPPED WORKING. IF I HAVE BOTH DOORS NONOPERATIONAL THIS IS AN EXTREMELY BIG SAFETY ISSUE FOR ANYONE RIDING IN THIS VEHICLE. I HAVE SPENT OVER $500 ON THIS ISSUE AND AM WORRIED IT WILL BE AT LEAST AN ADDITIONAL $500 TO FIX THE ISSUES ON THE PASSENGER SIDE DOOR ONCE THAT BEGINS TO FAIL.
Corrective Action:
DRIVER SIDE PASSENGER DOOR WAS LOCKED SHUT. HAD TO BRING THE VEHICLE IN FOR SERVICE MULTIPLE TIMES TO CORRECT THE ISSUES. THE FIRST TIME THEY DISASSEMBLED THE DOOR AND ONCE ON A WORK BENCH IT WORKED FINE, THEY PUT BACK INTO THE VEHICLE AND 2 DAYS LATER IT WAS BACK TO LOCKED SHUT. BROUGHT IN FOR SERVICE AGAIN AND HAD THE LOCK ACTUATOR REPLACED. THIS IS A SAFETY HAZARD FOR MY CHILDREN WHEN THE DOOR IS NOT OPERATIONAL. THE PASSENGER SIDE DOOR IS ALSO MAKING A GRINDING NOISE WHICH WAS SIMILAR TO THE NOISE THE DRIVER SIDE MADE BEFORE IT STOPPED WORKING. IF I HAVE BOTH DOORS NONOPERATIONAL THIS IS AN EXTREMELY BIG SAFETY ISSUE FOR ANYONE RIDING IN THIS VEHICLE. I HAVE SPENT OVER $500 ON THIS ISSUE AND AM WORRIED IT WILL BE AT LEAST AN ADDITIONAL $500 TO FIX THE ISSUES ON THE PASSENGER SIDE DOOR ONCE THAT BEGINS TO FAIL.
Additional Notes:
DRIVER SIDE PASSENGER DOOR WAS LOCKED SHUT. HAD TO BRING THE VEHICLE IN FOR SERVICE MULTIPLE TIMES TO CORRECT THE ISSUES. THE FIRST TIME THEY DISASSEMBLED THE DOOR AND ONCE ON A WORK BENCH IT WORKED FINE, THEY PUT BACK INTO THE VEHICLE AND 2 DAYS LATER IT WAS BACK TO LOCKED SHUT. BROUGHT IN FOR SERVICE AGAIN AND HAD THE LOCK ACTUATOR REPLACED. THIS IS A SAFETY HAZARD FOR MY CHILDREN WHEN THE DOOR IS NOT OPERATIONAL. THE PASSENGER SIDE DOOR IS ALSO MAKING A GRINDING NOISE WHICH WAS SIMILAR TO THE NOISE THE DRIVER SIDE MADE BEFORE IT STOPPED WORKING. IF I HAVE BOTH DOORS NONOPERATIONAL THIS IS AN EXTREMELY BIG SAFETY ISSUE FOR ANYONE RIDING IN THIS VEHICLE. I HAVE SPENT OVER $500 ON THIS ISSUE AND AM WORRIED IT WILL BE AT LEAST AN ADDITIONAL $500 TO FIX THE ISSUES ON THE PASSENGER SIDE DOOR ONCE THAT BEGINS TO FAIL.
Mfg Campaign: 11317516
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.
Corrective Action:
WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.
Additional Notes:
WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.
Mfg Campaign: 11317577
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.
Corrective Action:
WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.
Additional Notes:
WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.
Mfg Campaign: 11317577
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.
Corrective Action:
WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.
Additional Notes:
WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.
Mfg Campaign: 11317577
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY PASSENGER REAR SLIDING DOOR WON'T UNLOCK. NO MATTER WHAT YOU DO TO TRY TO UNLOCK THE DOOR IT WON'T UNLOCK. THE POWER LOCKS AND MANUAL LOCKS ARE STUCK. IF YOU ARE IN THE REAR SEAT YOU CAN'T GET OUT UNLESS YOU CRAWL TO THE OTHER SIDE OF THE VAN. IT HAPPENED WHEN I PARKED MY VEHICLE AT A RESTAURANT AND THE DOOR WOULDN'T UNLOCK. I HAD TO GET MY 3 YEAR OLD DAUGHTER TO CRAWL ACROSS MY VEHICLE TO GET HER OUT
Corrective Action:
MY PASSENGER REAR SLIDING DOOR WON'T UNLOCK. NO MATTER WHAT YOU DO TO TRY TO UNLOCK THE DOOR IT WON'T UNLOCK. THE POWER LOCKS AND MANUAL LOCKS ARE STUCK. IF YOU ARE IN THE REAR SEAT YOU CAN'T GET OUT UNLESS YOU CRAWL TO THE OTHER SIDE OF THE VAN. IT HAPPENED WHEN I PARKED MY VEHICLE AT A RESTAURANT AND THE DOOR WOULDN'T UNLOCK. I HAD TO GET MY 3 YEAR OLD DAUGHTER TO CRAWL ACROSS MY VEHICLE TO GET HER OUT
Additional Notes:
MY PASSENGER REAR SLIDING DOOR WON'T UNLOCK. NO MATTER WHAT YOU DO TO TRY TO UNLOCK THE DOOR IT WON'T UNLOCK. THE POWER LOCKS AND MANUAL LOCKS ARE STUCK. IF YOU ARE IN THE REAR SEAT YOU CAN'T GET OUT UNLESS YOU CRAWL TO THE OTHER SIDE OF THE VAN. IT HAPPENED WHEN I PARKED MY VEHICLE AT A RESTAURANT AND THE DOOR WOULDN'T UNLOCK. I HAD TO GET MY 3 YEAR OLD DAUGHTER TO CRAWL ACROSS MY VEHICLE TO GET HER OUT
Mfg Campaign: 11317236
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER DOOR LOCK WAS CEASED IN THE LOCK POSITION. THE CONTACT MENTIONED THAT THE DOOR WAS UNABLE TO BE UNLOCKED MANUALLY OR BY USING THE KEY FOB. THE CONTACT STATED THAT IN ORDER TO UNLOCK THE DOOR, THE DOOR PANEL NEEDED TO BE REMOVED AND THE INTERIOR METAL ROD NEEDED TO BE PULLED TO UNLOCK THE DOOR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER DOOR LOCK WAS CEASED IN THE LOCK POSITION. THE CONTACT MENTIONED THAT THE DOOR WAS UNABLE TO BE UNLOCKED MANUALLY OR BY USING THE KEY FOB. THE CONTACT STATED THAT IN ORDER TO UNLOCK THE DOOR, THE DOOR PANEL NEEDED TO BE REMOVED AND THE INTERIOR METAL ROD NEEDED TO BE PULLED TO UNLOCK THE DOOR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER DOOR LOCK WAS CEASED IN THE LOCK POSITION. THE CONTACT MENTIONED THAT THE DOOR WAS UNABLE TO BE UNLOCKED MANUALLY OR BY USING THE KEY FOB. THE CONTACT STATED THAT IN ORDER TO UNLOCK THE DOOR, THE DOOR PANEL NEEDED TO BE REMOVED AND THE INTERIOR METAL ROD NEEDED TO BE PULLED TO UNLOCK THE DOOR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Mfg Campaign: 11317260
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LOCKING ACTUATOR IN THE REAR SLIDING DOOR MALFUNCTUONING
Corrective Action:
LOCKING ACTUATOR IN THE REAR SLIDING DOOR MALFUNCTUONING
Additional Notes:
LOCKING ACTUATOR IN THE REAR SLIDING DOOR MALFUNCTUONING
Mfg Campaign: 11317049
Recall Date: Mar 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES THIS LOUD BUZZING NOISE, THE DOOR WORKS FINE IT OPENS AND CLOSE. BUT WHEN USING THE UNLOCK BUTTON EVERYONE CAN HEAR THE LOAD BUZZING NOISE.
Corrective Action:
I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES THIS LOUD BUZZING NOISE, THE DOOR WORKS FINE IT OPENS AND CLOSE. BUT WHEN USING THE UNLOCK BUTTON EVERYONE CAN HEAR THE LOAD BUZZING NOISE.
Additional Notes:
I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES THIS LOUD BUZZING NOISE, THE DOOR WORKS FINE IT OPENS AND CLOSE. BUT WHEN USING THE UNLOCK BUTTON EVERYONE CAN HEAR THE LOAD BUZZING NOISE.
Mfg Campaign: 11316757
Recall Date: Mar 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!
Corrective Action:
DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!
Additional Notes:
DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!
Mfg Campaign: 11316592
Recall Date: Mar 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!
Corrective Action:
DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!
Additional Notes:
DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!
Mfg Campaign: 11316592
Recall Date: Mar 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!
Corrective Action:
DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!
Additional Notes:
DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!
Mfg Campaign: 11316592
Recall Date: Mar 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING THE VEHICLE THE SLIDING REAR DRIVER SIDE DOOR POPS OPEN AND CLOSE CAUSING THE DOME LIGHT TO COME ON AND A DOOR AJAR MESSAGE APPEAR ON THE DASH. NEED TO PULL OVER AND PUSH REAR SLIDING DRIVER SIDE DOOR SHUT TO RESET DOOR. WHEN USING DUAL CLIMATE THE FRONT PASSENGER VENTS AND REAR VENTS BLOW HOT AIR EVEN WHEN SWITCHING TO A/C. WE BROUGHT VAN TO DEALERSHIP WHILE UNDER WARRANTY TO FIX ISSUES BUT STILL HAVE ON GOING ISSUES. WE BROUGHT THE A/C ISSUE IN FOR REPAIR 4 TIMES SINCE 2018. WE BROUGHT THE DOOR ISSUE IN FOR REPAIR MULTIPLE TIMES SINCE 2018 AS WELL. SOMETIME NOT RECEIVING PAPERWORK FROM THE DEALERSHIP BECAUSE THEY DIDN'T WRITE ANY UP. IT IS A CONCERN WHEN DRIVING WITH MY CHILDREN IN BACK IF THE DOOR DOES OPEN WHILE I'M DRIVING. ANOTHER CONCERN IS THE HEAT BLOWING ON THEM DURING SUMMER BECAUSE THE A/C MALFUNCTIONS IN THE REAR AND PASSENGER VENTS. HAS HAPPENED AT VARIOUS DATES WITH DIFFERENT MILAGE. HAS HAPPENED MULTIPLE TIMES.
Corrective Action:
WHILE DRIVING THE VEHICLE THE SLIDING REAR DRIVER SIDE DOOR POPS OPEN AND CLOSE CAUSING THE DOME LIGHT TO COME ON AND A DOOR AJAR MESSAGE APPEAR ON THE DASH. NEED TO PULL OVER AND PUSH REAR SLIDING DRIVER SIDE DOOR SHUT TO RESET DOOR. WHEN USING DUAL CLIMATE THE FRONT PASSENGER VENTS AND REAR VENTS BLOW HOT AIR EVEN WHEN SWITCHING TO A/C. WE BROUGHT VAN TO DEALERSHIP WHILE UNDER WARRANTY TO FIX ISSUES BUT STILL HAVE ON GOING ISSUES. WE BROUGHT THE A/C ISSUE IN FOR REPAIR 4 TIMES SINCE 2018. WE BROUGHT THE DOOR ISSUE IN FOR REPAIR MULTIPLE TIMES SINCE 2018 AS WELL. SOMETIME NOT RECEIVING PAPERWORK FROM THE DEALERSHIP BECAUSE THEY DIDN'T WRITE ANY UP. IT IS A CONCERN WHEN DRIVING WITH MY CHILDREN IN BACK IF THE DOOR DOES OPEN WHILE I'M DRIVING. ANOTHER CONCERN IS THE HEAT BLOWING ON THEM DURING SUMMER BECAUSE THE A/C MALFUNCTIONS IN THE REAR AND PASSENGER VENTS. HAS HAPPENED AT VARIOUS DATES WITH DIFFERENT MILAGE. HAS HAPPENED MULTIPLE TIMES.
Additional Notes:
WHILE DRIVING THE VEHICLE THE SLIDING REAR DRIVER SIDE DOOR POPS OPEN AND CLOSE CAUSING THE DOME LIGHT TO COME ON AND A DOOR AJAR MESSAGE APPEAR ON THE DASH. NEED TO PULL OVER AND PUSH REAR SLIDING DRIVER SIDE DOOR SHUT TO RESET DOOR. WHEN USING DUAL CLIMATE THE FRONT PASSENGER VENTS AND REAR VENTS BLOW HOT AIR EVEN WHEN SWITCHING TO A/C. WE BROUGHT VAN TO DEALERSHIP WHILE UNDER WARRANTY TO FIX ISSUES BUT STILL HAVE ON GOING ISSUES. WE BROUGHT THE A/C ISSUE IN FOR REPAIR 4 TIMES SINCE 2018. WE BROUGHT THE DOOR ISSUE IN FOR REPAIR MULTIPLE TIMES SINCE 2018 AS WELL. SOMETIME NOT RECEIVING PAPERWORK FROM THE DEALERSHIP BECAUSE THEY DIDN'T WRITE ANY UP. IT IS A CONCERN WHEN DRIVING WITH MY CHILDREN IN BACK IF THE DOOR DOES OPEN WHILE I'M DRIVING. ANOTHER CONCERN IS THE HEAT BLOWING ON THEM DURING SUMMER BECAUSE THE A/C MALFUNCTIONS IN THE REAR AND PASSENGER VENTS. HAS HAPPENED AT VARIOUS DATES WITH DIFFERENT MILAGE. HAS HAPPENED MULTIPLE TIMES.
Mfg Campaign: 11316126
Recall Date: Mar 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THE VEHICLE THE SLIDING REAR DRIVER SIDE DOOR POPS OPEN AND CLOSE CAUSING THE DOME LIGHT TO COME ON AND A DOOR AJAR MESSAGE APPEAR ON THE DASH. NEED TO PULL OVER AND PUSH REAR SLIDING DRIVER SIDE DOOR SHUT TO RESET DOOR. WHEN USING DUAL CLIMATE THE FRONT PASSENGER VENTS AND REAR VENTS BLOW HOT AIR EVEN WHEN SWITCHING TO A/C. WE BROUGHT VAN TO DEALERSHIP WHILE UNDER WARRANTY TO FIX ISSUES BUT STILL HAVE ON GOING ISSUES. WE BROUGHT THE A/C ISSUE IN FOR REPAIR 4 TIMES SINCE 2018. WE BROUGHT THE DOOR ISSUE IN FOR REPAIR MULTIPLE TIMES SINCE 2018 AS WELL. SOMETIME NOT RECEIVING PAPERWORK FROM THE DEALERSHIP BECAUSE THEY DIDN'T WRITE ANY UP. IT IS A CONCERN WHEN DRIVING WITH MY CHILDREN IN BACK IF THE DOOR DOES OPEN WHILE I'M DRIVING. ANOTHER CONCERN IS THE HEAT BLOWING ON THEM DURING SUMMER BECAUSE THE A/C MALFUNCTIONS IN THE REAR AND PASSENGER VENTS. HAS HAPPENED AT VARIOUS DATES WITH DIFFERENT MILAGE. HAS HAPPENED MULTIPLE TIMES.
Corrective Action:
WHILE DRIVING THE VEHICLE THE SLIDING REAR DRIVER SIDE DOOR POPS OPEN AND CLOSE CAUSING THE DOME LIGHT TO COME ON AND A DOOR AJAR MESSAGE APPEAR ON THE DASH. NEED TO PULL OVER AND PUSH REAR SLIDING DRIVER SIDE DOOR SHUT TO RESET DOOR. WHEN USING DUAL CLIMATE THE FRONT PASSENGER VENTS AND REAR VENTS BLOW HOT AIR EVEN WHEN SWITCHING TO A/C. WE BROUGHT VAN TO DEALERSHIP WHILE UNDER WARRANTY TO FIX ISSUES BUT STILL HAVE ON GOING ISSUES. WE BROUGHT THE A/C ISSUE IN FOR REPAIR 4 TIMES SINCE 2018. WE BROUGHT THE DOOR ISSUE IN FOR REPAIR MULTIPLE TIMES SINCE 2018 AS WELL. SOMETIME NOT RECEIVING PAPERWORK FROM THE DEALERSHIP BECAUSE THEY DIDN'T WRITE ANY UP. IT IS A CONCERN WHEN DRIVING WITH MY CHILDREN IN BACK IF THE DOOR DOES OPEN WHILE I'M DRIVING. ANOTHER CONCERN IS THE HEAT BLOWING ON THEM DURING SUMMER BECAUSE THE A/C MALFUNCTIONS IN THE REAR AND PASSENGER VENTS. HAS HAPPENED AT VARIOUS DATES WITH DIFFERENT MILAGE. HAS HAPPENED MULTIPLE TIMES.
Additional Notes:
WHILE DRIVING THE VEHICLE THE SLIDING REAR DRIVER SIDE DOOR POPS OPEN AND CLOSE CAUSING THE DOME LIGHT TO COME ON AND A DOOR AJAR MESSAGE APPEAR ON THE DASH. NEED TO PULL OVER AND PUSH REAR SLIDING DRIVER SIDE DOOR SHUT TO RESET DOOR. WHEN USING DUAL CLIMATE THE FRONT PASSENGER VENTS AND REAR VENTS BLOW HOT AIR EVEN WHEN SWITCHING TO A/C. WE BROUGHT VAN TO DEALERSHIP WHILE UNDER WARRANTY TO FIX ISSUES BUT STILL HAVE ON GOING ISSUES. WE BROUGHT THE A/C ISSUE IN FOR REPAIR 4 TIMES SINCE 2018. WE BROUGHT THE DOOR ISSUE IN FOR REPAIR MULTIPLE TIMES SINCE 2018 AS WELL. SOMETIME NOT RECEIVING PAPERWORK FROM THE DEALERSHIP BECAUSE THEY DIDN'T WRITE ANY UP. IT IS A CONCERN WHEN DRIVING WITH MY CHILDREN IN BACK IF THE DOOR DOES OPEN WHILE I'M DRIVING. ANOTHER CONCERN IS THE HEAT BLOWING ON THEM DURING SUMMER BECAUSE THE A/C MALFUNCTIONS IN THE REAR AND PASSENGER VENTS. HAS HAPPENED AT VARIOUS DATES WITH DIFFERENT MILAGE. HAS HAPPENED MULTIPLE TIMES.
Mfg Campaign: 11316126
Recall Date: Mar 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VENTS WOULD BLOW OUT HOT AIR. THE CONTACT HAD TO TURN THE INDICATOR OFF IN ODER FOR THE HOT AIR TO STOP. THE CONTACT MENTIONED THAT THE DRIVER SIDE SLIDING DOOR OPENED WHILE IN MOTION WITH THE DOOR AJAR INDICATOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE KOLOSSO CHRYSLER DODGE JEEP RAM LOCATED AT (2701 W COLLEGE AVE, APPLETON, WI 54914) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ACTUATOR AND DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 18,205.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VENTS WOULD BLOW OUT HOT AIR. THE CONTACT HAD TO TURN THE INDICATOR OFF IN ODER FOR THE HOT AIR TO STOP. THE CONTACT MENTIONED THAT THE DRIVER SIDE SLIDING DOOR OPENED WHILE IN MOTION WITH THE DOOR AJAR INDICATOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE KOLOSSO CHRYSLER DODGE JEEP RAM LOCATED AT (2701 W COLLEGE AVE, APPLETON, WI 54914) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ACTUATOR AND DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 18,205.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VENTS WOULD BLOW OUT HOT AIR. THE CONTACT HAD TO TURN THE INDICATOR OFF IN ODER FOR THE HOT AIR TO STOP. THE CONTACT MENTIONED THAT THE DRIVER SIDE SLIDING DOOR OPENED WHILE IN MOTION WITH THE DOOR AJAR INDICATOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE KOLOSSO CHRYSLER DODGE JEEP RAM LOCATED AT (2701 W COLLEGE AVE, APPLETON, WI 54914) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ACTUATOR AND DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 18,205.
Mfg Campaign: 11316128
Recall Date: Mar 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VENTS WOULD BLOW OUT HOT AIR. THE CONTACT HAD TO TURN THE INDICATOR OFF IN ODER FOR THE HOT AIR TO STOP. THE CONTACT MENTIONED THAT THE DRIVER SIDE SLIDING DOOR OPENED WHILE IN MOTION WITH THE DOOR AJAR INDICATOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE KOLOSSO CHRYSLER DODGE JEEP RAM LOCATED AT (2701 W COLLEGE AVE, APPLETON, WI 54914) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ACTUATOR AND DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 18,205.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VENTS WOULD BLOW OUT HOT AIR. THE CONTACT HAD TO TURN THE INDICATOR OFF IN ODER FOR THE HOT AIR TO STOP. THE CONTACT MENTIONED THAT THE DRIVER SIDE SLIDING DOOR OPENED WHILE IN MOTION WITH THE DOOR AJAR INDICATOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE KOLOSSO CHRYSLER DODGE JEEP RAM LOCATED AT (2701 W COLLEGE AVE, APPLETON, WI 54914) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ACTUATOR AND DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 18,205.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VENTS WOULD BLOW OUT HOT AIR. THE CONTACT HAD TO TURN THE INDICATOR OFF IN ODER FOR THE HOT AIR TO STOP. THE CONTACT MENTIONED THAT THE DRIVER SIDE SLIDING DOOR OPENED WHILE IN MOTION WITH THE DOOR AJAR INDICATOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE KOLOSSO CHRYSLER DODGE JEEP RAM LOCATED AT (2701 W COLLEGE AVE, APPLETON, WI 54914) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ACTUATOR AND DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 18,205.
Mfg Campaign: 11316128
Recall Date: Mar 4, 2020
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