Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER REAR SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SAN LEJANDRO CHRYSLER DODGE JEEP RAM (1444 MARINA BLVD, SAN LEJANDRO, CA 94577) WHERE THE BATTERY AND SLIDING DOOR LATCH WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED OUT OF POCKET. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER REAR SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SAN LEJANDRO CHRYSLER DODGE JEEP RAM (1444 MARINA BLVD, SAN LEJANDRO, CA 94577) WHERE THE BATTERY AND SLIDING DOOR LATCH WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED OUT OF POCKET. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER REAR SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SAN LEJANDRO CHRYSLER DODGE JEEP RAM (1444 MARINA BLVD, SAN LEJANDRO, CA 94577) WHERE THE BATTERY AND SLIDING DOOR LATCH WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED OUT OF POCKET. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.
Mfg Campaign: 11315607
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER REAR SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SAN LEJANDRO CHRYSLER DODGE JEEP RAM (1444 MARINA BLVD, SAN LEJANDRO, CA 94577) WHERE THE BATTERY AND SLIDING DOOR LATCH WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED OUT OF POCKET. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER REAR SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SAN LEJANDRO CHRYSLER DODGE JEEP RAM (1444 MARINA BLVD, SAN LEJANDRO, CA 94577) WHERE THE BATTERY AND SLIDING DOOR LATCH WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED OUT OF POCKET. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER REAR SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SAN LEJANDRO CHRYSLER DODGE JEEP RAM (1444 MARINA BLVD, SAN LEJANDRO, CA 94577) WHERE THE BATTERY AND SLIDING DOOR LATCH WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED OUT OF POCKET. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.
Mfg Campaign: 11315607
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILURE AT 59000 MILES, IT WON'T RUN IN REVERSE IT WILL SLIP BUT WON'T MOVE, VERY DISSATISFIED, WAY TOO SOON TO FAIL IN MY OPINION I WILL NEVER BUY A CHRYSLER EVER AGAIN TOTAL GARBAGE
Corrective Action:
TRANSMISSION FAILURE AT 59000 MILES, IT WON'T RUN IN REVERSE IT WILL SLIP BUT WON'T MOVE, VERY DISSATISFIED, WAY TOO SOON TO FAIL IN MY OPINION I WILL NEVER BUY A CHRYSLER EVER AGAIN TOTAL GARBAGE
Additional Notes:
TRANSMISSION FAILURE AT 59000 MILES, IT WON'T RUN IN REVERSE IT WILL SLIP BUT WON'T MOVE, VERY DISSATISFIED, WAY TOO SOON TO FAIL IN MY OPINION I WILL NEVER BUY A CHRYSLER EVER AGAIN TOTAL GARBAGE
Mfg Campaign: 11312234
Recall Date: Feb 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE ACTUATOR IN BOTH SLIDING DOORS HAS BROKEN. OUR MECHANIC SUGGESTED WE REQUEST A RECALL FOR THIS PART AS THE MINIVAN IS STILL FAIRLY NEW AND THE PART IS EXPENSIVE. ONE SLIDING DOOR WOULD NOT OPEN AT ALL AND THE OTHER WOULD NOT LOCK. OUR MECHANIC WAS ABLE TO GET THE DOOR THAT WAS STUCK CLOSED TO OPEN AGAIN BUT NOW IT NO LONGER LOCKS EITHER. IN DOING SOME ONLINE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH DODGE MINIVANS.
Corrective Action:
THE ACTUATOR IN BOTH SLIDING DOORS HAS BROKEN. OUR MECHANIC SUGGESTED WE REQUEST A RECALL FOR THIS PART AS THE MINIVAN IS STILL FAIRLY NEW AND THE PART IS EXPENSIVE. ONE SLIDING DOOR WOULD NOT OPEN AT ALL AND THE OTHER WOULD NOT LOCK. OUR MECHANIC WAS ABLE TO GET THE DOOR THAT WAS STUCK CLOSED TO OPEN AGAIN BUT NOW IT NO LONGER LOCKS EITHER. IN DOING SOME ONLINE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH DODGE MINIVANS.
Additional Notes:
THE ACTUATOR IN BOTH SLIDING DOORS HAS BROKEN. OUR MECHANIC SUGGESTED WE REQUEST A RECALL FOR THIS PART AS THE MINIVAN IS STILL FAIRLY NEW AND THE PART IS EXPENSIVE. ONE SLIDING DOOR WOULD NOT OPEN AT ALL AND THE OTHER WOULD NOT LOCK. OUR MECHANIC WAS ABLE TO GET THE DOOR THAT WAS STUCK CLOSED TO OPEN AGAIN BUT NOW IT NO LONGER LOCKS EITHER. IN DOING SOME ONLINE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH DODGE MINIVANS.
Mfg Campaign: 11311627
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SLIDING DOORS LOCKS FAIL AND MAKE IT IMPOSSIBLE TO OPEN DOORS. CAUSING A SAFETY HAZED WHEN TRYING TO EXIT THE VEHICLE.
Corrective Action:
SLIDING DOORS LOCKS FAIL AND MAKE IT IMPOSSIBLE TO OPEN DOORS. CAUSING A SAFETY HAZED WHEN TRYING TO EXIT THE VEHICLE.
Additional Notes:
SLIDING DOORS LOCKS FAIL AND MAKE IT IMPOSSIBLE TO OPEN DOORS. CAUSING A SAFETY HAZED WHEN TRYING TO EXIT THE VEHICLE.
Mfg Campaign: 11311381
Recall Date: Feb 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOTH SLIDING DOORS HAVE STOPPED WORKING ON MY 2016 DODGE GRAND CARAVAN. FROM MY RESEARCH THE DOOR LOCK ACTUATORS HAVE GONE BAD ON BOTH SLIDING DOORS. THIS MEANS THAT NEITHER DOOR CAN BE OPENED. PASSENGERS HAVE GOTTEN LOCKED INSIDE. A BASIC SAFETY ITEM LIKE DOOR LOCKS SHOULD NOT GO BAD ON A 2016 VEHICLE. THE DEALERS WANT AN INSANE AMOUNT OF MONEY TO FIX THIS PROBLEM AND IT IS APPARENTLY HAPPENING EVERYDAY TO OTHER OWNERS. THE VAN IS BASICALLY USELESS UNTIL THIS ISSUE IS FIXED. WHEN IT HAPPENED TO ME A PASSENGER HAD A PANIC ATTACK BECAUSE WE COULD NOT GET THE DOORS OPEN. THIS IS A WELL KNOW SAFETY ISSUE AND I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A SAFETY RECALL TO DATE. PLEASE HELP ALL DODGE GRAND CARAVAN OWNERS WITH THE URGENT ISSUE. THANKS
Corrective Action:
BOTH SLIDING DOORS HAVE STOPPED WORKING ON MY 2016 DODGE GRAND CARAVAN. FROM MY RESEARCH THE DOOR LOCK ACTUATORS HAVE GONE BAD ON BOTH SLIDING DOORS. THIS MEANS THAT NEITHER DOOR CAN BE OPENED. PASSENGERS HAVE GOTTEN LOCKED INSIDE. A BASIC SAFETY ITEM LIKE DOOR LOCKS SHOULD NOT GO BAD ON A 2016 VEHICLE. THE DEALERS WANT AN INSANE AMOUNT OF MONEY TO FIX THIS PROBLEM AND IT IS APPARENTLY HAPPENING EVERYDAY TO OTHER OWNERS. THE VAN IS BASICALLY USELESS UNTIL THIS ISSUE IS FIXED. WHEN IT HAPPENED TO ME A PASSENGER HAD A PANIC ATTACK BECAUSE WE COULD NOT GET THE DOORS OPEN. THIS IS A WELL KNOW SAFETY ISSUE AND I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A SAFETY RECALL TO DATE. PLEASE HELP ALL DODGE GRAND CARAVAN OWNERS WITH THE URGENT ISSUE. THANKS
Additional Notes:
BOTH SLIDING DOORS HAVE STOPPED WORKING ON MY 2016 DODGE GRAND CARAVAN. FROM MY RESEARCH THE DOOR LOCK ACTUATORS HAVE GONE BAD ON BOTH SLIDING DOORS. THIS MEANS THAT NEITHER DOOR CAN BE OPENED. PASSENGERS HAVE GOTTEN LOCKED INSIDE. A BASIC SAFETY ITEM LIKE DOOR LOCKS SHOULD NOT GO BAD ON A 2016 VEHICLE. THE DEALERS WANT AN INSANE AMOUNT OF MONEY TO FIX THIS PROBLEM AND IT IS APPARENTLY HAPPENING EVERYDAY TO OTHER OWNERS. THE VAN IS BASICALLY USELESS UNTIL THIS ISSUE IS FIXED. WHEN IT HAPPENED TO ME A PASSENGER HAD A PANIC ATTACK BECAUSE WE COULD NOT GET THE DOORS OPEN. THIS IS A WELL KNOW SAFETY ISSUE AND I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A SAFETY RECALL TO DATE. PLEASE HELP ALL DODGE GRAND CARAVAN OWNERS WITH THE URGENT ISSUE. THANKS
Mfg Campaign: 11311042
Recall Date: Feb 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER'S SIDE SLIDING DOOR IS LOCKED AN UNABLE TO OPEN USING ANY METHOD SUCH AS MANUALLY, ELECTRIC LOCKS OR REMOTE FOB. THE VAN WAS STATIONARY
Corrective Action:
DRIVER'S SIDE SLIDING DOOR IS LOCKED AN UNABLE TO OPEN USING ANY METHOD SUCH AS MANUALLY, ELECTRIC LOCKS OR REMOTE FOB. THE VAN WAS STATIONARY
Additional Notes:
DRIVER'S SIDE SLIDING DOOR IS LOCKED AN UNABLE TO OPEN USING ANY METHOD SUCH AS MANUALLY, ELECTRIC LOCKS OR REMOTE FOB. THE VAN WAS STATIONARY
Mfg Campaign: 11311101
Recall Date: Feb 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LOUD BUZZING NOISE WHEN UNLOCKING RIGHT SIDE AUTOMATIC DOOR.
Corrective Action:
LOUD BUZZING NOISE WHEN UNLOCKING RIGHT SIDE AUTOMATIC DOOR.
Additional Notes:
LOUD BUZZING NOISE WHEN UNLOCKING RIGHT SIDE AUTOMATIC DOOR.
Mfg Campaign: 11311161
Recall Date: Feb 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SLIDING DOOR ON THE PASSENGER SIDE MAKES A LOUD BUZZING NOISE WHEN YOU LOCK OR UNLOCK THE DOOR.
Corrective Action:
THE SLIDING DOOR ON THE PASSENGER SIDE MAKES A LOUD BUZZING NOISE WHEN YOU LOCK OR UNLOCK THE DOOR.
Additional Notes:
THE SLIDING DOOR ON THE PASSENGER SIDE MAKES A LOUD BUZZING NOISE WHEN YOU LOCK OR UNLOCK THE DOOR.
Mfg Campaign: 11310707
Recall Date: Feb 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I BRAKE HARD (FOR EXAMPLE AT A RED LIGHT), MY VAN SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.
Corrective Action:
WHEN I BRAKE HARD (FOR EXAMPLE AT A RED LIGHT), MY VAN SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.
Additional Notes:
WHEN I BRAKE HARD (FOR EXAMPLE AT A RED LIGHT), MY VAN SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.
Mfg Campaign: 11310601
Recall Date: Feb 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN I BRAKE HARD (FOR EXAMPLE AT A RED LIGHT), MY VAN SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.
Corrective Action:
WHEN I BRAKE HARD (FOR EXAMPLE AT A RED LIGHT), MY VAN SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.
Additional Notes:
WHEN I BRAKE HARD (FOR EXAMPLE AT A RED LIGHT), MY VAN SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.
Mfg Campaign: 11310601
Recall Date: Feb 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THERE IS A LOUD BUZZING NOISE WHEN THE REAR DRIVER SIDE DOOR LOCKS, THE DOOR WORKS FINE IT OPENS AND CLOSES. BUT WHEN USING THE UNLOCK BUTTON OR AUT LOCK YOU CAN HEAR THE LOAD BUZZING NOISE. I BELIEVE THIS IS A COMMON PROBLEM THAT SHOULD BE A RECALL TO ALL OF THESE CARS SO THAT THEY CAN BE FIXED
Corrective Action:
THERE IS A LOUD BUZZING NOISE WHEN THE REAR DRIVER SIDE DOOR LOCKS, THE DOOR WORKS FINE IT OPENS AND CLOSES. BUT WHEN USING THE UNLOCK BUTTON OR AUT LOCK YOU CAN HEAR THE LOAD BUZZING NOISE. I BELIEVE THIS IS A COMMON PROBLEM THAT SHOULD BE A RECALL TO ALL OF THESE CARS SO THAT THEY CAN BE FIXED
Additional Notes:
THERE IS A LOUD BUZZING NOISE WHEN THE REAR DRIVER SIDE DOOR LOCKS, THE DOOR WORKS FINE IT OPENS AND CLOSES. BUT WHEN USING THE UNLOCK BUTTON OR AUT LOCK YOU CAN HEAR THE LOAD BUZZING NOISE. I BELIEVE THIS IS A COMMON PROBLEM THAT SHOULD BE A RECALL TO ALL OF THESE CARS SO THAT THEY CAN BE FIXED
Mfg Campaign: 11309846
Recall Date: Feb 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VAN MAKES A LOUD BUZZING SOUND WHEN LOCK AND UNLOCK OR OPEN DOORS . THERE HAS BEEN MANY COMPLAINTS BY OWNERS OF SAME MODEL POSTED ON CARGURU.COM ETC. IT APPEARS THIS SHOULD BE A RECALL ITEM AS IT IS VERY LOUD AND FRIGHTENING TO PASSENGERS ETC
Corrective Action:
VAN MAKES A LOUD BUZZING SOUND WHEN LOCK AND UNLOCK OR OPEN DOORS . THERE HAS BEEN MANY COMPLAINTS BY OWNERS OF SAME MODEL POSTED ON CARGURU.COM ETC. IT APPEARS THIS SHOULD BE A RECALL ITEM AS IT IS VERY LOUD AND FRIGHTENING TO PASSENGERS ETC
Additional Notes:
VAN MAKES A LOUD BUZZING SOUND WHEN LOCK AND UNLOCK OR OPEN DOORS . THERE HAS BEEN MANY COMPLAINTS BY OWNERS OF SAME MODEL POSTED ON CARGURU.COM ETC. IT APPEARS THIS SHOULD BE A RECALL ITEM AS IT IS VERY LOUD AND FRIGHTENING TO PASSENGERS ETC
Mfg Campaign: 11309510
Recall Date: Feb 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I HAVE A 2016 GRAND CARAVAN WITH 52000. THE DRIVER SIDE REAR SLIDING DOOR IS STUCK SHUT IN THE LOCK POSITION. I CAN NOT GET IT UNLOCKED TO OPEN DOOR. IT HAD BEEN WORKING GOOD ALL DAY. I GOT HOME TO TAKE MY KIDS OUT OF THEIR CAR SEAT BUT THE DOOR WOULDN'T OPEN. TRIED WITH THE FOB, DOOR LOCK SWITCH AND MANUALLY UNLOCK IT BUT IT WON'T BUDGE. WHAT'S IT GOING TO TAKE TO GET A RECALL ON THIS. MY CHILD GETTING KILLED (GOD FORBID) AND ME SUEING DODGE AND NHTSA . THERE ARE CERTAINLY HAVE BEEN ENOUGH COMPLAINTS ABOUT THIS HAPPENING.
Corrective Action:
I HAVE A 2016 GRAND CARAVAN WITH 52000. THE DRIVER SIDE REAR SLIDING DOOR IS STUCK SHUT IN THE LOCK POSITION. I CAN NOT GET IT UNLOCKED TO OPEN DOOR. IT HAD BEEN WORKING GOOD ALL DAY. I GOT HOME TO TAKE MY KIDS OUT OF THEIR CAR SEAT BUT THE DOOR WOULDN'T OPEN. TRIED WITH THE FOB, DOOR LOCK SWITCH AND MANUALLY UNLOCK IT BUT IT WON'T BUDGE. WHAT'S IT GOING TO TAKE TO GET A RECALL ON THIS. MY CHILD GETTING KILLED (GOD FORBID) AND ME SUEING DODGE AND NHTSA . THERE ARE CERTAINLY HAVE BEEN ENOUGH COMPLAINTS ABOUT THIS HAPPENING.
Additional Notes:
I HAVE A 2016 GRAND CARAVAN WITH 52000. THE DRIVER SIDE REAR SLIDING DOOR IS STUCK SHUT IN THE LOCK POSITION. I CAN NOT GET IT UNLOCKED TO OPEN DOOR. IT HAD BEEN WORKING GOOD ALL DAY. I GOT HOME TO TAKE MY KIDS OUT OF THEIR CAR SEAT BUT THE DOOR WOULDN'T OPEN. TRIED WITH THE FOB, DOOR LOCK SWITCH AND MANUALLY UNLOCK IT BUT IT WON'T BUDGE. WHAT'S IT GOING TO TAKE TO GET A RECALL ON THIS. MY CHILD GETTING KILLED (GOD FORBID) AND ME SUEING DODGE AND NHTSA . THERE ARE CERTAINLY HAVE BEEN ENOUGH COMPLAINTS ABOUT THIS HAPPENING.
Mfg Campaign: 11309560
Recall Date: Feb 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2016 GRAND CARAVAN WITH 52000. THE DRIVER SIDE REAR SLIDING DOOR IS STUCK SHUT IN THE LOCK POSITION. I CAN NOT GET IT UNLOCKED TO OPEN DOOR. IT HAD BEEN WORKING GOOD ALL DAY. I GOT HOME TO TAKE MY KIDS OUT OF THEIR CAR SEAT BUT THE DOOR WOULDN'T OPEN. TRIED WITH THE FOB, DOOR LOCK SWITCH AND MANUALLY UNLOCK IT BUT IT WON'T BUDGE. WHAT'S IT GOING TO TAKE TO GET A RECALL ON THIS. MY CHILD GETTING KILLED (GOD FORBID) AND ME SUEING DODGE AND NHTSA . THERE ARE CERTAINLY HAVE BEEN ENOUGH COMPLAINTS ABOUT THIS HAPPENING.
Corrective Action:
I HAVE A 2016 GRAND CARAVAN WITH 52000. THE DRIVER SIDE REAR SLIDING DOOR IS STUCK SHUT IN THE LOCK POSITION. I CAN NOT GET IT UNLOCKED TO OPEN DOOR. IT HAD BEEN WORKING GOOD ALL DAY. I GOT HOME TO TAKE MY KIDS OUT OF THEIR CAR SEAT BUT THE DOOR WOULDN'T OPEN. TRIED WITH THE FOB, DOOR LOCK SWITCH AND MANUALLY UNLOCK IT BUT IT WON'T BUDGE. WHAT'S IT GOING TO TAKE TO GET A RECALL ON THIS. MY CHILD GETTING KILLED (GOD FORBID) AND ME SUEING DODGE AND NHTSA . THERE ARE CERTAINLY HAVE BEEN ENOUGH COMPLAINTS ABOUT THIS HAPPENING.
Additional Notes:
I HAVE A 2016 GRAND CARAVAN WITH 52000. THE DRIVER SIDE REAR SLIDING DOOR IS STUCK SHUT IN THE LOCK POSITION. I CAN NOT GET IT UNLOCKED TO OPEN DOOR. IT HAD BEEN WORKING GOOD ALL DAY. I GOT HOME TO TAKE MY KIDS OUT OF THEIR CAR SEAT BUT THE DOOR WOULDN'T OPEN. TRIED WITH THE FOB, DOOR LOCK SWITCH AND MANUALLY UNLOCK IT BUT IT WON'T BUDGE. WHAT'S IT GOING TO TAKE TO GET A RECALL ON THIS. MY CHILD GETTING KILLED (GOD FORBID) AND ME SUEING DODGE AND NHTSA . THERE ARE CERTAINLY HAVE BEEN ENOUGH COMPLAINTS ABOUT THIS HAPPENING.
Mfg Campaign: 11309560
Recall Date: Feb 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOTH ELECTRIC DOOR LOCKS ON THE SLIDING DOORS MAKE A NOISE EVERY TIME THE DOORS LOCK AND UNLOCK. ONE OF THE DOORS STUCK IN THE LOCK POSITION AND WOULD NOT UNLOCK OR OPEN. HAD IT FIXED BUT IS MAKING THE NOISE AGAIN ALONG WITH THE DOOR ON THE OTHER SIDE. COULD BE A SAFETY ISSUE IF I CAN OPEN THE DOORS! ONE OF THE BACK WINDOWS WILL NOT ROLL DOWN ANYMORE AND THE ENTERTAINMENT SYSTEM DOESN'T WORK ANYMORE. ALL ELECTRICAL PROBLEMS!
Corrective Action:
BOTH ELECTRIC DOOR LOCKS ON THE SLIDING DOORS MAKE A NOISE EVERY TIME THE DOORS LOCK AND UNLOCK. ONE OF THE DOORS STUCK IN THE LOCK POSITION AND WOULD NOT UNLOCK OR OPEN. HAD IT FIXED BUT IS MAKING THE NOISE AGAIN ALONG WITH THE DOOR ON THE OTHER SIDE. COULD BE A SAFETY ISSUE IF I CAN OPEN THE DOORS! ONE OF THE BACK WINDOWS WILL NOT ROLL DOWN ANYMORE AND THE ENTERTAINMENT SYSTEM DOESN'T WORK ANYMORE. ALL ELECTRICAL PROBLEMS!
Additional Notes:
BOTH ELECTRIC DOOR LOCKS ON THE SLIDING DOORS MAKE A NOISE EVERY TIME THE DOORS LOCK AND UNLOCK. ONE OF THE DOORS STUCK IN THE LOCK POSITION AND WOULD NOT UNLOCK OR OPEN. HAD IT FIXED BUT IS MAKING THE NOISE AGAIN ALONG WITH THE DOOR ON THE OTHER SIDE. COULD BE A SAFETY ISSUE IF I CAN OPEN THE DOORS! ONE OF THE BACK WINDOWS WILL NOT ROLL DOWN ANYMORE AND THE ENTERTAINMENT SYSTEM DOESN'T WORK ANYMORE. ALL ELECTRICAL PROBLEMS!
Mfg Campaign: 11309411
Recall Date: Feb 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DRIVER'S SIDE REAR DOOR WOULD NOT UNLOCK WITH FOB OR MANUALLY. I HAD TO HAVE THE ACTUATOR REPLACED FOR $500. A SAFETY ISSUE FOR PASSENGERS.
Corrective Action:
THE DRIVER'S SIDE REAR DOOR WOULD NOT UNLOCK WITH FOB OR MANUALLY. I HAD TO HAVE THE ACTUATOR REPLACED FOR $500. A SAFETY ISSUE FOR PASSENGERS.
Additional Notes:
THE DRIVER'S SIDE REAR DOOR WOULD NOT UNLOCK WITH FOB OR MANUALLY. I HAD TO HAVE THE ACTUATOR REPLACED FOR $500. A SAFETY ISSUE FOR PASSENGERS.
Mfg Campaign: 11309200
Recall Date: Feb 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 30-40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO HUNTINGTON BEARD CHRYSLER JEEP, 16701 BEACH BOULEVARD, HUTINGTON BEACH, CA 92647 PHONE NUMBER (714)-841-3999. THE DEALER INSPECTED AND LOCATED THE FAILURE AT THE TRANSMISSION PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 30-40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO HUNTINGTON BEARD CHRYSLER JEEP, 16701 BEACH BOULEVARD, HUTINGTON BEACH, CA 92647 PHONE NUMBER (714)-841-3999. THE DEALER INSPECTED AND LOCATED THE FAILURE AT THE TRANSMISSION PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 30-40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO HUNTINGTON BEARD CHRYSLER JEEP, 16701 BEACH BOULEVARD, HUTINGTON BEACH, CA 92647 PHONE NUMBER (714)-841-3999. THE DEALER INSPECTED AND LOCATED THE FAILURE AT THE TRANSMISSION PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.
Mfg Campaign: 11308967
Recall Date: Feb 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DOORS BUZZING NOISE WHEN LOCK OR UNLOCK
Corrective Action:
DOORS BUZZING NOISE WHEN LOCK OR UNLOCK
Additional Notes:
DOORS BUZZING NOISE WHEN LOCK OR UNLOCK
Mfg Campaign: 11308245
Recall Date: Feb 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER'S SIDE BACK SLIDING DOOR IS STUCK SHUT AND IN LOCKED POSITION. WILL NOT OPEN WITH REMOTE OR MANUALLY. CAN'T GET IT OPENED AT ALL. PASSENGERS SIDE SLIDING DOOR MAKES LOUD BUZZING NOISE WHEN UNLOCKING IT.
Corrective Action:
DRIVER'S SIDE BACK SLIDING DOOR IS STUCK SHUT AND IN LOCKED POSITION. WILL NOT OPEN WITH REMOTE OR MANUALLY. CAN'T GET IT OPENED AT ALL. PASSENGERS SIDE SLIDING DOOR MAKES LOUD BUZZING NOISE WHEN UNLOCKING IT.
Additional Notes:
DRIVER'S SIDE BACK SLIDING DOOR IS STUCK SHUT AND IN LOCKED POSITION. WILL NOT OPEN WITH REMOTE OR MANUALLY. CAN'T GET IT OPENED AT ALL. PASSENGERS SIDE SLIDING DOOR MAKES LOUD BUZZING NOISE WHEN UNLOCKING IT.
Mfg Campaign: 11308082
Recall Date: Feb 9, 2020
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