Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Grand Caravan vehicles. The welds on the outboard rear seat strikers for the second row bench and second row bucket seats may fail during a front impact crash. The front outboard seat strikers for the third row bench seats may fail in the event of a rear impact crash. In addition, the second row bench and second row bucket seats may not withstand the required loads.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V91
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Consumer Complaints
263 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
•low oil pressure light. mas check engine light. •I could of crashed. or Worse. engine could of blown. •yes. • yes. •.yes. i took my car put on september 11,2021., then drove it on monday to test drive. só the low oil pressure Light came on. i took it to a dealer mechanic, 12mins later. because the car was stalling out.. then my serviçe advisor said eathir test drive it or see if i have a warranty. on it.and i know that i still have a Power staion warranty on it that is still active... its been in the shop 2 days after,september 11,2021 because the same day it was stalling out 2 days after i drove my car, is when the advisor told me this only option i had...
Corrective Action:
•low oil pressure light. mas check engine light. •I could of crashed. or Worse. engine could of blown. •yes. • yes. •.yes. i took my car put on september 11,2021., then drove it on monday to test drive. só the low oil pressure Light came on. i took it to a dealer mechanic, 12mins later. because the car was stalling out.. then my serviçe advisor said eathir test drive it or see if i have a warranty. on it.and i know that i still have a Power staion warranty on it that is still active... its been in the shop 2 days after,september 11,2021 because the same day it was stalling out 2 days after i drove my car, is when the advisor told me this only option i had...
Additional Notes:
•low oil pressure light. mas check engine light. •I could of crashed. or Worse. engine could of blown. •yes. • yes. •.yes. i took my car put on september 11,2021., then drove it on monday to test drive. só the low oil pressure Light came on. i took it to a dealer mechanic, 12mins later. because the car was stalling out.. then my serviçe advisor said eathir test drive it or see if i have a warranty. on it.and i know that i still have a Power staion warranty on it that is still active... its been in the shop 2 days after,september 11,2021 because the same day it was stalling out 2 days after i drove my car, is when the advisor told me this only option i had...
Mfg Campaign: 11434608
Recall Date: Sep 27, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I just bought the car. My family was very excited to have powered doors, including the trunk. We tested the doors thoroughly. That night I push the button on the key fob to open the trunk and hear an awful metallic ripping noise. I inspected the door to figure out the cause. The spoiler, which has the brake light attached, was loose. It was still attached though and I needed to go somewhere. While driving the spoiler flew off and completely detached. Luckily no one else was on the road at the time. My husband found the part later and the clips to hold the piece on were broken.
Corrective Action:
I just bought the car. My family was very excited to have powered doors, including the trunk. We tested the doors thoroughly. That night I push the button on the key fob to open the trunk and hear an awful metallic ripping noise. I inspected the door to figure out the cause. The spoiler, which has the brake light attached, was loose. It was still attached though and I needed to go somewhere. While driving the spoiler flew off and completely detached. Luckily no one else was on the road at the time. My husband found the part later and the clips to hold the piece on were broken.
Additional Notes:
I just bought the car. My family was very excited to have powered doors, including the trunk. We tested the doors thoroughly. That night I push the button on the key fob to open the trunk and hear an awful metallic ripping noise. I inspected the door to figure out the cause. The spoiler, which has the brake light attached, was loose. It was still attached though and I needed to go somewhere. While driving the spoiler flew off and completely detached. Luckily no one else was on the road at the time. My husband found the part later and the clips to hold the piece on were broken.
Mfg Campaign: 11434087
Recall Date: Sep 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I just bought the car. My family was very excited to have powered doors, including the trunk. We tested the doors thoroughly. That night I push the button on the key fob to open the trunk and hear an awful metallic ripping noise. I inspected the door to figure out the cause. The spoiler, which has the brake light attached, was loose. It was still attached though and I needed to go somewhere. While driving the spoiler flew off and completely detached. Luckily no one else was on the road at the time. My husband found the part later and the clips to hold the piece on were broken.
Corrective Action:
I just bought the car. My family was very excited to have powered doors, including the trunk. We tested the doors thoroughly. That night I push the button on the key fob to open the trunk and hear an awful metallic ripping noise. I inspected the door to figure out the cause. The spoiler, which has the brake light attached, was loose. It was still attached though and I needed to go somewhere. While driving the spoiler flew off and completely detached. Luckily no one else was on the road at the time. My husband found the part later and the clips to hold the piece on were broken.
Additional Notes:
I just bought the car. My family was very excited to have powered doors, including the trunk. We tested the doors thoroughly. That night I push the button on the key fob to open the trunk and hear an awful metallic ripping noise. I inspected the door to figure out the cause. The spoiler, which has the brake light attached, was loose. It was still attached though and I needed to go somewhere. While driving the spoiler flew off and completely detached. Luckily no one else was on the road at the time. My husband found the part later and the clips to hold the piece on were broken.
Mfg Campaign: 11434087
Recall Date: Sep 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2019 Dodge Caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly $500. I feel they should fix free cause it is a danger to people with disavantages.
Corrective Action:
2019 Dodge Caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly $500. I feel they should fix free cause it is a danger to people with disavantages.
Additional Notes:
2019 Dodge Caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly $500. I feel they should fix free cause it is a danger to people with disavantages.
Mfg Campaign: 11429096
Recall Date: Aug 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 Dodge Caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly $500. I feel they should fix free cause it is a danger to people with disavantages.
Corrective Action:
2019 Dodge Caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly $500. I feel they should fix free cause it is a danger to people with disavantages.
Additional Notes:
2019 Dodge Caravan driver door handle broke. It is a thin plastic. This van was brand new when I got it and it just barely turn 2 years old. I am disabled and when I cannot use my left side it is hard to wine down window and open the door from the outside. I cannot climb to other seats to get out. I asked the dealer where I got the van if they were going to fix it. I was told labor and part nearly $500. I feel they should fix free cause it is a danger to people with disavantages.
Mfg Campaign: 11429096
Recall Date: Aug 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver door handle broke off. I am disabled and could not get out of van without winding down window and opening door from the outside. The van is only 2 years old. I took it to the dealer I bought it from and it will cost close to $550.00 to fix.
Corrective Action:
Driver door handle broke off. I am disabled and could not get out of van without winding down window and opening door from the outside. The van is only 2 years old. I took it to the dealer I bought it from and it will cost close to $550.00 to fix.
Additional Notes:
Driver door handle broke off. I am disabled and could not get out of van without winding down window and opening door from the outside. The van is only 2 years old. I took it to the dealer I bought it from and it will cost close to $550.00 to fix.
Mfg Campaign: 11429015
Recall Date: Aug 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On three separate occasions the engine has stalled while idling. The Van needs to be placed into Park, the ignition turned off, and then turned back on. No check engine lights or warns of the vehicle having any issues.
Corrective Action:
On three separate occasions the engine has stalled while idling. The Van needs to be placed into Park, the ignition turned off, and then turned back on. No check engine lights or warns of the vehicle having any issues.
Additional Notes:
On three separate occasions the engine has stalled while idling. The Van needs to be placed into Park, the ignition turned off, and then turned back on. No check engine lights or warns of the vehicle having any issues.
Mfg Campaign: 11427427
Recall Date: Aug 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Q1: What component or system failed or malfunctioned, and is it available for inspection upon request? A1: ENGINE and YES Q2: How was your safety or the safety of others put at risk? A2: MY SAFETY AND THE SAFETY OF MY FAMILY AND OTHER DRIVERS DUE TO CAUSING SLOWDOWN ON BUSY HIGHWAY ENTRANCE Q3: Has the problem been reproduced or confirmed by a dealer or independent service center? A3: NO Q4: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A4: NO Q5: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A5: NOTHING AT ALL AT ANY TIME SUMMARY: 05-JUN-2021 1645 hours • Entered onramp to freeway at 45 MPH • Started accelerating to match traffic speed on highway • Noticed steering was heavy, nothing else observed. Radio, A/C remained on. • Assessed situation and observed Tachometer was at ZERO and throttle was non- responsive. • Turned on flashers because I was losing speed and slowing traffic, shifted to neutral while still rolling, attempted to restart engine. • Engine restarted on first attempt with no warning lights and no other observed symptoms. CONCLUSION: I could have caused/been in a serious, possibly fatal accident due to this failure of DODGE 2019 GRAND CARAVAN WITH LESS THAN 23,000 total miles driven.
Corrective Action:
Q1: What component or system failed or malfunctioned, and is it available for inspection upon request? A1: ENGINE and YES Q2: How was your safety or the safety of others put at risk? A2: MY SAFETY AND THE SAFETY OF MY FAMILY AND OTHER DRIVERS DUE TO CAUSING SLOWDOWN ON BUSY HIGHWAY ENTRANCE Q3: Has the problem been reproduced or confirmed by a dealer or independent service center? A3: NO Q4: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A4: NO Q5: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A5: NOTHING AT ALL AT ANY TIME SUMMARY: 05-JUN-2021 1645 hours • Entered onramp to freeway at 45 MPH • Started accelerating to match traffic speed on highway • Noticed steering was heavy, nothing else observed. Radio, A/C remained on. • Assessed situation and observed Tachometer was at ZERO and throttle was non- responsive. • Turned on flashers because I was losing speed and slowing traffic, shifted to neutral while still rolling, attempted to restart engine. • Engine restarted on first attempt with no warning lights and no other observed symptoms. CONCLUSION: I could have caused/been in a serious, possibly fatal accident due to this failure of DODGE 2019 GRAND CARAVAN WITH LESS THAN 23,000 total miles driven.
Additional Notes:
Q1: What component or system failed or malfunctioned, and is it available for inspection upon request? A1: ENGINE and YES Q2: How was your safety or the safety of others put at risk? A2: MY SAFETY AND THE SAFETY OF MY FAMILY AND OTHER DRIVERS DUE TO CAUSING SLOWDOWN ON BUSY HIGHWAY ENTRANCE Q3: Has the problem been reproduced or confirmed by a dealer or independent service center? A3: NO Q4: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A4: NO Q5: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A5: NOTHING AT ALL AT ANY TIME SUMMARY: 05-JUN-2021 1645 hours • Entered onramp to freeway at 45 MPH • Started accelerating to match traffic speed on highway • Noticed steering was heavy, nothing else observed. Radio, A/C remained on. • Assessed situation and observed Tachometer was at ZERO and throttle was non- responsive. • Turned on flashers because I was losing speed and slowing traffic, shifted to neutral while still rolling, attempted to restart engine. • Engine restarted on first attempt with no warning lights and no other observed symptoms. CONCLUSION: I could have caused/been in a serious, possibly fatal accident due to this failure of DODGE 2019 GRAND CARAVAN WITH LESS THAN 23,000 total miles driven.
Mfg Campaign: 11419838
Recall Date: Jun 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle keeps blowing fuses every time you try to start it.
Corrective Action:
The vehicle keeps blowing fuses every time you try to start it.
Additional Notes:
The vehicle keeps blowing fuses every time you try to start it.
Mfg Campaign: 11417723
Recall Date: May 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
I HAVE A 2019 DODGE GRAND CARAVAN I WAS PARKED IN MY DRIVEWAY AND MY HEADREST DEPLOYED AND HIT ME IN THE BACK OF THE HEAD,I CALLED MY DODGE DEALER AND WAS INFORMED ITS NOT COVER UNDER WARRANTY. THE VEHICLE NEVER BEEN IN A ACCIDENT, I DONT UNDERSTAND HOW THESE HEADRESTS ARE STILL BEING ALLOWED TO BE INSTALLED. LOOKING AT IT YOU CAN TELL THE PLASTIC THAT HOLDS THE PIN FAILED.
Corrective Action:
I HAVE A 2019 DODGE GRAND CARAVAN I WAS PARKED IN MY DRIVEWAY AND MY HEADREST DEPLOYED AND HIT ME IN THE BACK OF THE HEAD,I CALLED MY DODGE DEALER AND WAS INFORMED ITS NOT COVER UNDER WARRANTY. THE VEHICLE NEVER BEEN IN A ACCIDENT, I DONT UNDERSTAND HOW THESE HEADRESTS ARE STILL BEING ALLOWED TO BE INSTALLED. LOOKING AT IT YOU CAN TELL THE PLASTIC THAT HOLDS THE PIN FAILED.
Additional Notes:
I HAVE A 2019 DODGE GRAND CARAVAN I WAS PARKED IN MY DRIVEWAY AND MY HEADREST DEPLOYED AND HIT ME IN THE BACK OF THE HEAD,I CALLED MY DODGE DEALER AND WAS INFORMED ITS NOT COVER UNDER WARRANTY. THE VEHICLE NEVER BEEN IN A ACCIDENT, I DONT UNDERSTAND HOW THESE HEADRESTS ARE STILL BEING ALLOWED TO BE INSTALLED. LOOKING AT IT YOU CAN TELL THE PLASTIC THAT HOLDS THE PIN FAILED.
Mfg Campaign: 11415442
Recall Date: May 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE PASSENGER REAR SLIDING DOOR WILL NOT OPEN WITH THE KEYFOB. YOU HAVE TO MANUALLY LOCK AND UNLOCK. WHEN YOU HIT THE DOOR BUTTON ON THE KEYFOB IT WILL UNLOCK THE REST OF THE DOORS BUT NOT OPEN THE DOOR. IF THE REST OF THE DOORS ARE UNLOCKED AND YOU GRAB THE SLIDING DOOR IT WILL SET OFF THE ALARM. IF IT IS LOCKED IT WILL NOT UNLOCK AND OPEN WITH THE BUTTON ON THE ROOF UNTIL MANUALLY UNLOCKED.
Corrective Action:
THE PASSENGER REAR SLIDING DOOR WILL NOT OPEN WITH THE KEYFOB. YOU HAVE TO MANUALLY LOCK AND UNLOCK. WHEN YOU HIT THE DOOR BUTTON ON THE KEYFOB IT WILL UNLOCK THE REST OF THE DOORS BUT NOT OPEN THE DOOR. IF THE REST OF THE DOORS ARE UNLOCKED AND YOU GRAB THE SLIDING DOOR IT WILL SET OFF THE ALARM. IF IT IS LOCKED IT WILL NOT UNLOCK AND OPEN WITH THE BUTTON ON THE ROOF UNTIL MANUALLY UNLOCKED.
Additional Notes:
THE PASSENGER REAR SLIDING DOOR WILL NOT OPEN WITH THE KEYFOB. YOU HAVE TO MANUALLY LOCK AND UNLOCK. WHEN YOU HIT THE DOOR BUTTON ON THE KEYFOB IT WILL UNLOCK THE REST OF THE DOORS BUT NOT OPEN THE DOOR. IF THE REST OF THE DOORS ARE UNLOCKED AND YOU GRAB THE SLIDING DOOR IT WILL SET OFF THE ALARM. IF IT IS LOCKED IT WILL NOT UNLOCK AND OPEN WITH THE BUTTON ON THE ROOF UNTIL MANUALLY UNLOCKED.
Mfg Campaign: 11413995
Recall Date: Apr 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR LOCK WAS INOPERABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNES COUNTRY CHRYSLER JEEP DODGE RAM OF MORRISON, INC. (SCHULER MOTORS) (727 E LINCOLN WAY, MORRISON, IL 61270, (815) 772-2171) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SLIDING DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR LOCK WAS INOPERABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNES COUNTRY CHRYSLER JEEP DODGE RAM OF MORRISON, INC. (SCHULER MOTORS) (727 E LINCOLN WAY, MORRISON, IL 61270, (815) 772-2171) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SLIDING DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR LOCK WAS INOPERABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNES COUNTRY CHRYSLER JEEP DODGE RAM OF MORRISON, INC. (SCHULER MOTORS) (727 E LINCOLN WAY, MORRISON, IL 61270, (815) 772-2171) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SLIDING DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Mfg Campaign: 11414019
Recall Date: Apr 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SLIDING DOOR ON PASSENGER SIDE WILL NOT LOCK...BROUGHT VEHICLE TO DEALER AND THEY DIAGNOSED AS LOCKING MECHANISM IS FAULTY AND WILL COST $1600 TO REPAIR...VEHICLE HAS 52,524 MILES
Corrective Action:
SLIDING DOOR ON PASSENGER SIDE WILL NOT LOCK...BROUGHT VEHICLE TO DEALER AND THEY DIAGNOSED AS LOCKING MECHANISM IS FAULTY AND WILL COST $1600 TO REPAIR...VEHICLE HAS 52,524 MILES
Additional Notes:
SLIDING DOOR ON PASSENGER SIDE WILL NOT LOCK...BROUGHT VEHICLE TO DEALER AND THEY DIAGNOSED AS LOCKING MECHANISM IS FAULTY AND WILL COST $1600 TO REPAIR...VEHICLE HAS 52,524 MILES
Mfg Campaign: 11408240
Recall Date: Apr 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR LEFT SLIDING PASSENGER DOOR LOCK ACTUATOR STUCK IN THE LOCKED POSITION. WILL NOT UNLOCK AND DOOR IS UNABLE TO BE OPENED. THE REAR LEFT SIDE PASSENGERS WILL BE UNABLE TO GET OUT IN CASE OF EMERGENCY.
Corrective Action:
REAR LEFT SLIDING PASSENGER DOOR LOCK ACTUATOR STUCK IN THE LOCKED POSITION. WILL NOT UNLOCK AND DOOR IS UNABLE TO BE OPENED. THE REAR LEFT SIDE PASSENGERS WILL BE UNABLE TO GET OUT IN CASE OF EMERGENCY.
Additional Notes:
REAR LEFT SLIDING PASSENGER DOOR LOCK ACTUATOR STUCK IN THE LOCKED POSITION. WILL NOT UNLOCK AND DOOR IS UNABLE TO BE OPENED. THE REAR LEFT SIDE PASSENGERS WILL BE UNABLE TO GET OUT IN CASE OF EMERGENCY.
Mfg Campaign: 11404349
Recall Date: Mar 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WENT TO OPEN BACK RIGHT WINDOW IT MADE A LOUD SHATTER SOUND, FREAKED ME OUT ..LUCKILY I WAS NOT DRIVING. I WAS PARKED IN MY DRIVEWAY. DODGE FCC DID PAY FOR DODGE COMPANY TO LOOK AT ISSUE AND GIVE THEIR VIEW. I PAID JUNEAU GLASS TO FIX IT FOR 384.00 HAVE NOT BEEN REIMBURSED FOR THAT YET.
Corrective Action:
WENT TO OPEN BACK RIGHT WINDOW IT MADE A LOUD SHATTER SOUND, FREAKED ME OUT ..LUCKILY I WAS NOT DRIVING. I WAS PARKED IN MY DRIVEWAY. DODGE FCC DID PAY FOR DODGE COMPANY TO LOOK AT ISSUE AND GIVE THEIR VIEW. I PAID JUNEAU GLASS TO FIX IT FOR 384.00 HAVE NOT BEEN REIMBURSED FOR THAT YET.
Additional Notes:
WENT TO OPEN BACK RIGHT WINDOW IT MADE A LOUD SHATTER SOUND, FREAKED ME OUT ..LUCKILY I WAS NOT DRIVING. I WAS PARKED IN MY DRIVEWAY. DODGE FCC DID PAY FOR DODGE COMPANY TO LOOK AT ISSUE AND GIVE THEIR VIEW. I PAID JUNEAU GLASS TO FIX IT FOR 384.00 HAVE NOT BEEN REIMBURSED FOR THAT YET.
Mfg Campaign: 11402759
Recall Date: Mar 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ENGINE SHUTTING OFF WHILE DRIVING ON HIGHWAY POWER STEERING VERY HARD TO STREER AND BRAKES ARE VERY HARD TO PRESS THEN STOPPED VERY DIFFICULTY IT RESTARTED IN TRANSMISSION PARK POSITION AFTER 10MIN IT HAPPENED 4 TIMES A IN WEEK
Corrective Action:
ENGINE SHUTTING OFF WHILE DRIVING ON HIGHWAY POWER STEERING VERY HARD TO STREER AND BRAKES ARE VERY HARD TO PRESS THEN STOPPED VERY DIFFICULTY IT RESTARTED IN TRANSMISSION PARK POSITION AFTER 10MIN IT HAPPENED 4 TIMES A IN WEEK
Additional Notes:
ENGINE SHUTTING OFF WHILE DRIVING ON HIGHWAY POWER STEERING VERY HARD TO STREER AND BRAKES ARE VERY HARD TO PRESS THEN STOPPED VERY DIFFICULTY IT RESTARTED IN TRANSMISSION PARK POSITION AFTER 10MIN IT HAPPENED 4 TIMES A IN WEEK
Mfg Campaign: 11399442
Recall Date: Mar 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE SHUTTING OFF WHILE DRIVING ON HIGHWAY POWER STEERING VERY HARD TO STREER AND BRAKES ARE VERY HARD TO PRESS THEN STOPPED VERY DIFFICULTY IT RESTARTED IN TRANSMISSION PARK POSITION AFTER 10MIN IT HAPPENED 4 TIMES A IN WEEK
Corrective Action:
ENGINE SHUTTING OFF WHILE DRIVING ON HIGHWAY POWER STEERING VERY HARD TO STREER AND BRAKES ARE VERY HARD TO PRESS THEN STOPPED VERY DIFFICULTY IT RESTARTED IN TRANSMISSION PARK POSITION AFTER 10MIN IT HAPPENED 4 TIMES A IN WEEK
Additional Notes:
ENGINE SHUTTING OFF WHILE DRIVING ON HIGHWAY POWER STEERING VERY HARD TO STREER AND BRAKES ARE VERY HARD TO PRESS THEN STOPPED VERY DIFFICULTY IT RESTARTED IN TRANSMISSION PARK POSITION AFTER 10MIN IT HAPPENED 4 TIMES A IN WEEK
Mfg Campaign: 11399442
Recall Date: Mar 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
P0302 CAUSING A CYLINDER 2 MISFIRE. SEEMS LIKE A VERY COMMON PROBLEM FOR THIS VAN. STILL UNDER WARRANTY. HAPPENS WHEN IDLING IN DRIVE IN A DRIVE THROUGH OR STOPPED AT A RED LIGHT. CODE KEEPS COMING BACK. THIS NEEDS TO BE A RECAL AND HOLD CHRYSLER ACCOUNTABLE MY VAN IS ONLY 2 YEARS OLD. WITH 40K ON IT
Corrective Action:
P0302 CAUSING A CYLINDER 2 MISFIRE. SEEMS LIKE A VERY COMMON PROBLEM FOR THIS VAN. STILL UNDER WARRANTY. HAPPENS WHEN IDLING IN DRIVE IN A DRIVE THROUGH OR STOPPED AT A RED LIGHT. CODE KEEPS COMING BACK. THIS NEEDS TO BE A RECAL AND HOLD CHRYSLER ACCOUNTABLE MY VAN IS ONLY 2 YEARS OLD. WITH 40K ON IT
Additional Notes:
P0302 CAUSING A CYLINDER 2 MISFIRE. SEEMS LIKE A VERY COMMON PROBLEM FOR THIS VAN. STILL UNDER WARRANTY. HAPPENS WHEN IDLING IN DRIVE IN A DRIVE THROUGH OR STOPPED AT A RED LIGHT. CODE KEEPS COMING BACK. THIS NEEDS TO BE A RECAL AND HOLD CHRYSLER ACCOUNTABLE MY VAN IS ONLY 2 YEARS OLD. WITH 40K ON IT
Mfg Campaign: 11397042
Recall Date: Feb 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO APPLY TO BRAKES HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATED IT FELT AS IF THE REAR BRAKES WERE NOT FUNCTIONING PROPERLY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE INCIDENT. A POLICE REPORT WAS NOT FILED. THE CONTACT CONTACTED TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304, (209)820-1800) TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,500.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO APPLY TO BRAKES HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATED IT FELT AS IF THE REAR BRAKES WERE NOT FUNCTIONING PROPERLY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE INCIDENT. A POLICE REPORT WAS NOT FILED. THE CONTACT CONTACTED TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304, (209)820-1800) TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,500.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO APPLY TO BRAKES HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATED IT FELT AS IF THE REAR BRAKES WERE NOT FUNCTIONING PROPERLY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE INCIDENT. A POLICE REPORT WAS NOT FILED. THE CONTACT CONTACTED TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304, (209)820-1800) TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,500.*DT*JB
Mfg Campaign: 11394725
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO APPLY TO BRAKES HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATED IT FELT AS IF THE REAR BRAKES WERE NOT FUNCTIONING PROPERLY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE INCIDENT. A POLICE REPORT WAS NOT FILED. THE CONTACT CONTACTED TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304, (209)820-1800) TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,500.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO APPLY TO BRAKES HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATED IT FELT AS IF THE REAR BRAKES WERE NOT FUNCTIONING PROPERLY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE INCIDENT. A POLICE REPORT WAS NOT FILED. THE CONTACT CONTACTED TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304, (209)820-1800) TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,500.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO APPLY TO BRAKES HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATED IT FELT AS IF THE REAR BRAKES WERE NOT FUNCTIONING PROPERLY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE INCIDENT. A POLICE REPORT WAS NOT FILED. THE CONTACT CONTACTED TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304, (209)820-1800) TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,500.*DT*JB
Mfg Campaign: 11394725
Recall Date: Feb 4, 2021
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