Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine torque control, and not provide any warning lamps to warn the driver if there was an ABS or ESC system malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems" and number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C14
Recall Date: Oct 12, 2016
Consumer Complaints
930 ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING ON FL HIGHWAY, AT OF SPEED OF 65 MPH, BREAKS WENT DOWN TO FLOOR NEARLY RAMMING INTO BACK OF ANOTHER VEHICLE. HAD TO SWERVE ONTO SHOULDER VEHICLE THEN STOPPED. HAD TO CONTINUE ONTO NEAREST FORD DEALER SERVICE AND BRAKE WAS MAKING AIR LEAK NOISES AND WOULD NOT COMPLETELY STOP, EVEN AT RED LIGHTS. THIS WAS ON A WEDNESDAY CAR WAS NOT LOOKED AT UNTIL FRIDAY AND WAS TOLD THEY NEEDED TO REPLACE THE BREAK BOOSTER, IT IS NOW MONDAY AND I AM STILL PAYING FOR A RENTAL CAR AND WAITING FOR MY VEHICLE TO BE REPAIRED.
Corrective Action:
DRIVING ON FL HIGHWAY, AT OF SPEED OF 65 MPH, BREAKS WENT DOWN TO FLOOR NEARLY RAMMING INTO BACK OF ANOTHER VEHICLE. HAD TO SWERVE ONTO SHOULDER VEHICLE THEN STOPPED. HAD TO CONTINUE ONTO NEAREST FORD DEALER SERVICE AND BRAKE WAS MAKING AIR LEAK NOISES AND WOULD NOT COMPLETELY STOP, EVEN AT RED LIGHTS. THIS WAS ON A WEDNESDAY CAR WAS NOT LOOKED AT UNTIL FRIDAY AND WAS TOLD THEY NEEDED TO REPLACE THE BREAK BOOSTER, IT IS NOW MONDAY AND I AM STILL PAYING FOR A RENTAL CAR AND WAITING FOR MY VEHICLE TO BE REPAIRED.
Additional Notes:
DRIVING ON FL HIGHWAY, AT OF SPEED OF 65 MPH, BREAKS WENT DOWN TO FLOOR NEARLY RAMMING INTO BACK OF ANOTHER VEHICLE. HAD TO SWERVE ONTO SHOULDER VEHICLE THEN STOPPED. HAD TO CONTINUE ONTO NEAREST FORD DEALER SERVICE AND BRAKE WAS MAKING AIR LEAK NOISES AND WOULD NOT COMPLETELY STOP, EVEN AT RED LIGHTS. THIS WAS ON A WEDNESDAY CAR WAS NOT LOOKED AT UNTIL FRIDAY AND WAS TOLD THEY NEEDED TO REPLACE THE BREAK BOOSTER, IT IS NOW MONDAY AND I AM STILL PAYING FOR A RENTAL CAR AND WAITING FOR MY VEHICLE TO BE REPAIRED.
Mfg Campaign: 11241763
Recall Date: Aug 5, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I WAS TRAVELING 35 MPH ON HIGHWAY 20/20 IN GARDEN CITY IDAHO, A CAR PULLED OUT OF A PARKING LOT WITHOUT STOPPING. I HIT THE DRIVERS SIDE OF HIS CAR. MY EDGE WAS TOTALED. I HIT HARD AND HAD A PASSENGER IN THE FRONT SEAT AND TWO MORE IN THE BACK. THE AIRBAGS DID NOT DEPLOY AND I FEEL THEY SHOULD HAVE. THE ONLY ONE THAT DID WAS THE SKIRT AIRBAG AT MY LEGS.
Corrective Action:
I WAS TRAVELING 35 MPH ON HIGHWAY 20/20 IN GARDEN CITY IDAHO, A CAR PULLED OUT OF A PARKING LOT WITHOUT STOPPING. I HIT THE DRIVERS SIDE OF HIS CAR. MY EDGE WAS TOTALED. I HIT HARD AND HAD A PASSENGER IN THE FRONT SEAT AND TWO MORE IN THE BACK. THE AIRBAGS DID NOT DEPLOY AND I FEEL THEY SHOULD HAVE. THE ONLY ONE THAT DID WAS THE SKIRT AIRBAG AT MY LEGS.
Additional Notes:
I WAS TRAVELING 35 MPH ON HIGHWAY 20/20 IN GARDEN CITY IDAHO, A CAR PULLED OUT OF A PARKING LOT WITHOUT STOPPING. I HIT THE DRIVERS SIDE OF HIS CAR. MY EDGE WAS TOTALED. I HIT HARD AND HAD A PASSENGER IN THE FRONT SEAT AND TWO MORE IN THE BACK. THE AIRBAGS DID NOT DEPLOY AND I FEEL THEY SHOULD HAVE. THE ONLY ONE THAT DID WAS THE SKIRT AIRBAG AT MY LEGS.
Mfg Campaign: 11232789
Recall Date: Jul 17, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VEHICLE HAS A MOTION SENSOR UNDER THE REAR AREA THAT ENABLES THE HATCH TO OPEN AND CLOSE WHEN YOU SLIDE YOU FOOT UNDER THE BUMPER IF YOU HAVE THE KEY FOB ON YOU. WHEN YOU BEGIN LOADING PACKAGES IF YOUR FOOT MOVES NEAR THE SENSOR THE HATCH CAN CLOSE DOWN SUDDENLY AND HIT YOU IN THE HEAD OR BACK IF YOU ARE TURNING TO EMPTY A CART. THERE SEEMS TO BE NO WAY FOR THE USER TO SHUT OFF THE MOTION SENSOR. A GOOGLE SEARCH REVEALS MANY COMPLAINTS PEOPLE HAVE MADE ON THIS TOPIC. SEVERAL FORD PRODUCTS HAVE THE SAME SYSTEM. VEHICLE IS PARKED WHEN THIS HAPPENS.
Corrective Action:
VEHICLE HAS A MOTION SENSOR UNDER THE REAR AREA THAT ENABLES THE HATCH TO OPEN AND CLOSE WHEN YOU SLIDE YOU FOOT UNDER THE BUMPER IF YOU HAVE THE KEY FOB ON YOU. WHEN YOU BEGIN LOADING PACKAGES IF YOUR FOOT MOVES NEAR THE SENSOR THE HATCH CAN CLOSE DOWN SUDDENLY AND HIT YOU IN THE HEAD OR BACK IF YOU ARE TURNING TO EMPTY A CART. THERE SEEMS TO BE NO WAY FOR THE USER TO SHUT OFF THE MOTION SENSOR. A GOOGLE SEARCH REVEALS MANY COMPLAINTS PEOPLE HAVE MADE ON THIS TOPIC. SEVERAL FORD PRODUCTS HAVE THE SAME SYSTEM. VEHICLE IS PARKED WHEN THIS HAPPENS.
Additional Notes:
VEHICLE HAS A MOTION SENSOR UNDER THE REAR AREA THAT ENABLES THE HATCH TO OPEN AND CLOSE WHEN YOU SLIDE YOU FOOT UNDER THE BUMPER IF YOU HAVE THE KEY FOB ON YOU. WHEN YOU BEGIN LOADING PACKAGES IF YOUR FOOT MOVES NEAR THE SENSOR THE HATCH CAN CLOSE DOWN SUDDENLY AND HIT YOU IN THE HEAD OR BACK IF YOU ARE TURNING TO EMPTY A CART. THERE SEEMS TO BE NO WAY FOR THE USER TO SHUT OFF THE MOTION SENSOR. A GOOGLE SEARCH REVEALS MANY COMPLAINTS PEOPLE HAVE MADE ON THIS TOPIC. SEVERAL FORD PRODUCTS HAVE THE SAME SYSTEM. VEHICLE IS PARKED WHEN THIS HAPPENS.
Mfg Campaign: 11229422
Recall Date: Jul 4, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE HAS A MOTION SENSOR UNDER THE REAR AREA THAT ENABLES THE HATCH TO OPEN AND CLOSE WHEN YOU SLIDE YOU FOOT UNDER THE BUMPER IF YOU HAVE THE KEY FOB ON YOU. WHEN YOU BEGIN LOADING PACKAGES IF YOUR FOOT MOVES NEAR THE SENSOR THE HATCH CAN CLOSE DOWN SUDDENLY AND HIT YOU IN THE HEAD OR BACK IF YOU ARE TURNING TO EMPTY A CART. THERE SEEMS TO BE NO WAY FOR THE USER TO SHUT OFF THE MOTION SENSOR. A GOOGLE SEARCH REVEALS MANY COMPLAINTS PEOPLE HAVE MADE ON THIS TOPIC. SEVERAL FORD PRODUCTS HAVE THE SAME SYSTEM. VEHICLE IS PARKED WHEN THIS HAPPENS.
Corrective Action:
VEHICLE HAS A MOTION SENSOR UNDER THE REAR AREA THAT ENABLES THE HATCH TO OPEN AND CLOSE WHEN YOU SLIDE YOU FOOT UNDER THE BUMPER IF YOU HAVE THE KEY FOB ON YOU. WHEN YOU BEGIN LOADING PACKAGES IF YOUR FOOT MOVES NEAR THE SENSOR THE HATCH CAN CLOSE DOWN SUDDENLY AND HIT YOU IN THE HEAD OR BACK IF YOU ARE TURNING TO EMPTY A CART. THERE SEEMS TO BE NO WAY FOR THE USER TO SHUT OFF THE MOTION SENSOR. A GOOGLE SEARCH REVEALS MANY COMPLAINTS PEOPLE HAVE MADE ON THIS TOPIC. SEVERAL FORD PRODUCTS HAVE THE SAME SYSTEM. VEHICLE IS PARKED WHEN THIS HAPPENS.
Additional Notes:
VEHICLE HAS A MOTION SENSOR UNDER THE REAR AREA THAT ENABLES THE HATCH TO OPEN AND CLOSE WHEN YOU SLIDE YOU FOOT UNDER THE BUMPER IF YOU HAVE THE KEY FOB ON YOU. WHEN YOU BEGIN LOADING PACKAGES IF YOUR FOOT MOVES NEAR THE SENSOR THE HATCH CAN CLOSE DOWN SUDDENLY AND HIT YOU IN THE HEAD OR BACK IF YOU ARE TURNING TO EMPTY A CART. THERE SEEMS TO BE NO WAY FOR THE USER TO SHUT OFF THE MOTION SENSOR. A GOOGLE SEARCH REVEALS MANY COMPLAINTS PEOPLE HAVE MADE ON THIS TOPIC. SEVERAL FORD PRODUCTS HAVE THE SAME SYSTEM. VEHICLE IS PARKED WHEN THIS HAPPENS.
Mfg Campaign: 11229422
Recall Date: Jul 4, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE REAR LIGHTS ACROSS THE REAR OF THE CAR, GET FILLED WITH WATER.. THIS STARTED APPROX 2 YEARS AGO WITH SOME CONDENSATION, EACH TIME I WAS TOLD THIS WAS NORMAL AND IT WOULD DRY AFTER SOME TIME. RECENTLY IT HAS GOTTEN A LOT WORSE, AND THE WATER FILLS UP OVER THE BULBS AND DOESN'T DRY. PICTURES WERE TAKEN BY THE DEALER AND SUBMITTED TO BOTH WARRANTY CO'S. ONLY TO BE REJECTED.. I FEEL THIS IS A SAFETY ISSUE
Corrective Action:
THE REAR LIGHTS ACROSS THE REAR OF THE CAR, GET FILLED WITH WATER.. THIS STARTED APPROX 2 YEARS AGO WITH SOME CONDENSATION, EACH TIME I WAS TOLD THIS WAS NORMAL AND IT WOULD DRY AFTER SOME TIME. RECENTLY IT HAS GOTTEN A LOT WORSE, AND THE WATER FILLS UP OVER THE BULBS AND DOESN'T DRY. PICTURES WERE TAKEN BY THE DEALER AND SUBMITTED TO BOTH WARRANTY CO'S. ONLY TO BE REJECTED.. I FEEL THIS IS A SAFETY ISSUE
Additional Notes:
THE REAR LIGHTS ACROSS THE REAR OF THE CAR, GET FILLED WITH WATER.. THIS STARTED APPROX 2 YEARS AGO WITH SOME CONDENSATION, EACH TIME I WAS TOLD THIS WAS NORMAL AND IT WOULD DRY AFTER SOME TIME. RECENTLY IT HAS GOTTEN A LOT WORSE, AND THE WATER FILLS UP OVER THE BULBS AND DOESN'T DRY. PICTURES WERE TAKEN BY THE DEALER AND SUBMITTED TO BOTH WARRANTY CO'S. ONLY TO BE REJECTED.. I FEEL THIS IS A SAFETY ISSUE
Mfg Campaign: 11228304
Recall Date: Jun 28, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE MOON ROOF GLASS IS CRACKING. NO POINT OF IMPACT. THE CAR WAS NOT HIT BY ANY FOREIGN OBJECT. WHEN CAR IS IN MOTION, THE SPIDER WEBBING CRACKS GET WORSE.
Corrective Action:
THE MOON ROOF GLASS IS CRACKING. NO POINT OF IMPACT. THE CAR WAS NOT HIT BY ANY FOREIGN OBJECT. WHEN CAR IS IN MOTION, THE SPIDER WEBBING CRACKS GET WORSE.
Additional Notes:
THE MOON ROOF GLASS IS CRACKING. NO POINT OF IMPACT. THE CAR WAS NOT HIT BY ANY FOREIGN OBJECT. WHEN CAR IS IN MOTION, THE SPIDER WEBBING CRACKS GET WORSE.
Mfg Campaign: 11221433
Recall Date: Jun 20, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PANORAMIC ROOF HAS CRACKS. NOTHING HIT THE ROOF AND IT'S KEPT IN A GARAGE
Corrective Action:
PANORAMIC ROOF HAS CRACKS. NOTHING HIT THE ROOF AND IT'S KEPT IN A GARAGE
Additional Notes:
PANORAMIC ROOF HAS CRACKS. NOTHING HIT THE ROOF AND IT'S KEPT IN A GARAGE
Mfg Campaign: 11220253
Recall Date: Jun 15, 2019
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PANORAMIC ROOF HAS CRACKS. NOTHING HIT THE ROOF AND IT'S KEPT IN A GARAGE
Corrective Action:
PANORAMIC ROOF HAS CRACKS. NOTHING HIT THE ROOF AND IT'S KEPT IN A GARAGE
Additional Notes:
PANORAMIC ROOF HAS CRACKS. NOTHING HIT THE ROOF AND IT'S KEPT IN A GARAGE
Mfg Campaign: 11220253
Recall Date: Jun 15, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING THE BRAKES FAILED, PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. DEALER SAID FRONT BRAKE LINES HAD FAILED, ONE BURST AND THE OTHER HAD A LARGE BUBBLE IN THE LINE. VEHICLE HAS 40,000 MILES ON IT. SECOND PROBLEM IS WITH COMPUTER SCREEN, WHILE DRIVING ALL THE SYSTEMS CONNECTED TO THE COMPUTER START FAILING ONE AFTER ANOTHER, AFFECTING SAFETY SYSTEMS CONTROLLED BY THE COMPUTER. WHEN DEALER REPAIRED IT THEY SAID THE INTERFACE TO THE COMPUTER SCREEN WAS DEFECTIVE.
Corrective Action:
WHILE DRIVING THE BRAKES FAILED, PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. DEALER SAID FRONT BRAKE LINES HAD FAILED, ONE BURST AND THE OTHER HAD A LARGE BUBBLE IN THE LINE. VEHICLE HAS 40,000 MILES ON IT. SECOND PROBLEM IS WITH COMPUTER SCREEN, WHILE DRIVING ALL THE SYSTEMS CONNECTED TO THE COMPUTER START FAILING ONE AFTER ANOTHER, AFFECTING SAFETY SYSTEMS CONTROLLED BY THE COMPUTER. WHEN DEALER REPAIRED IT THEY SAID THE INTERFACE TO THE COMPUTER SCREEN WAS DEFECTIVE.
Additional Notes:
WHILE DRIVING THE BRAKES FAILED, PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. DEALER SAID FRONT BRAKE LINES HAD FAILED, ONE BURST AND THE OTHER HAD A LARGE BUBBLE IN THE LINE. VEHICLE HAS 40,000 MILES ON IT. SECOND PROBLEM IS WITH COMPUTER SCREEN, WHILE DRIVING ALL THE SYSTEMS CONNECTED TO THE COMPUTER START FAILING ONE AFTER ANOTHER, AFFECTING SAFETY SYSTEMS CONTROLLED BY THE COMPUTER. WHEN DEALER REPAIRED IT THEY SAID THE INTERFACE TO THE COMPUTER SCREEN WAS DEFECTIVE.
Mfg Campaign: 11217156
Recall Date: May 31, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING THE BRAKES FAILED, PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. DEALER SAID FRONT BRAKE LINES HAD FAILED, ONE BURST AND THE OTHER HAD A LARGE BUBBLE IN THE LINE. VEHICLE HAS 40,000 MILES ON IT. SECOND PROBLEM IS WITH COMPUTER SCREEN, WHILE DRIVING ALL THE SYSTEMS CONNECTED TO THE COMPUTER START FAILING ONE AFTER ANOTHER, AFFECTING SAFETY SYSTEMS CONTROLLED BY THE COMPUTER. WHEN DEALER REPAIRED IT THEY SAID THE INTERFACE TO THE COMPUTER SCREEN WAS DEFECTIVE.
Corrective Action:
WHILE DRIVING THE BRAKES FAILED, PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. DEALER SAID FRONT BRAKE LINES HAD FAILED, ONE BURST AND THE OTHER HAD A LARGE BUBBLE IN THE LINE. VEHICLE HAS 40,000 MILES ON IT. SECOND PROBLEM IS WITH COMPUTER SCREEN, WHILE DRIVING ALL THE SYSTEMS CONNECTED TO THE COMPUTER START FAILING ONE AFTER ANOTHER, AFFECTING SAFETY SYSTEMS CONTROLLED BY THE COMPUTER. WHEN DEALER REPAIRED IT THEY SAID THE INTERFACE TO THE COMPUTER SCREEN WAS DEFECTIVE.
Additional Notes:
WHILE DRIVING THE BRAKES FAILED, PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. DEALER SAID FRONT BRAKE LINES HAD FAILED, ONE BURST AND THE OTHER HAD A LARGE BUBBLE IN THE LINE. VEHICLE HAS 40,000 MILES ON IT. SECOND PROBLEM IS WITH COMPUTER SCREEN, WHILE DRIVING ALL THE SYSTEMS CONNECTED TO THE COMPUTER START FAILING ONE AFTER ANOTHER, AFFECTING SAFETY SYSTEMS CONTROLLED BY THE COMPUTER. WHEN DEALER REPAIRED IT THEY SAID THE INTERFACE TO THE COMPUTER SCREEN WAS DEFECTIVE.
Mfg Campaign: 11217156
Recall Date: May 31, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 65 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, AND THE "SEE MANUAL" MESSAGE APPEARED. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 65 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, AND THE "SEE MANUAL" MESSAGE APPEARED. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 65 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, AND THE "SEE MANUAL" MESSAGE APPEARED. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Mfg Campaign: 11209715
Recall Date: May 24, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
INTERNAL LEAK FROM OIL VALVE/SWITCH ALLOWED FUMES TO LEAK INTO THE CAR FOR MONTHS AND MONTHS AND EXPOSED THE DRIVER TO TOXINS; BLOOD WORK REVEALED HIGH LEVELS OF MTBS; SYMPTOMS INCLUDE EXTREME EXHAUSTION, VISION AND COGNITIVE PROBLEMS, BALANCE ISSUES ITCHY SKIN, AND MORE. FIRST, THE FUMES SHOULD NEVER LEAK INTO THE CAR, SECOND, THE FORD SERVICE DEPARTMENT SAID IT WAS OK TO DRIVE WHILE THEY ORDERED A PART, AND IT WAS NOT OK TO DRIVE BECAUSE IT WAS POISONING THE DRIVER. THE CAR HAS NOW BEEN FIXED, THE DRIVER'S RECOVERY IS ONGOING.
Corrective Action:
INTERNAL LEAK FROM OIL VALVE/SWITCH ALLOWED FUMES TO LEAK INTO THE CAR FOR MONTHS AND MONTHS AND EXPOSED THE DRIVER TO TOXINS; BLOOD WORK REVEALED HIGH LEVELS OF MTBS; SYMPTOMS INCLUDE EXTREME EXHAUSTION, VISION AND COGNITIVE PROBLEMS, BALANCE ISSUES ITCHY SKIN, AND MORE. FIRST, THE FUMES SHOULD NEVER LEAK INTO THE CAR, SECOND, THE FORD SERVICE DEPARTMENT SAID IT WAS OK TO DRIVE WHILE THEY ORDERED A PART, AND IT WAS NOT OK TO DRIVE BECAUSE IT WAS POISONING THE DRIVER. THE CAR HAS NOW BEEN FIXED, THE DRIVER'S RECOVERY IS ONGOING.
Additional Notes:
INTERNAL LEAK FROM OIL VALVE/SWITCH ALLOWED FUMES TO LEAK INTO THE CAR FOR MONTHS AND MONTHS AND EXPOSED THE DRIVER TO TOXINS; BLOOD WORK REVEALED HIGH LEVELS OF MTBS; SYMPTOMS INCLUDE EXTREME EXHAUSTION, VISION AND COGNITIVE PROBLEMS, BALANCE ISSUES ITCHY SKIN, AND MORE. FIRST, THE FUMES SHOULD NEVER LEAK INTO THE CAR, SECOND, THE FORD SERVICE DEPARTMENT SAID IT WAS OK TO DRIVE WHILE THEY ORDERED A PART, AND IT WAS NOT OK TO DRIVE BECAUSE IT WAS POISONING THE DRIVER. THE CAR HAS NOW BEEN FIXED, THE DRIVER'S RECOVERY IS ONGOING.
Mfg Campaign: 11208602
Recall Date: May 20, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
INTERNAL LEAK FROM OIL VALVE/SWITCH ALLOWED FUMES TO LEAK INTO THE CAR FOR MONTHS AND MONTHS AND EXPOSED THE DRIVER TO TOXINS; BLOOD WORK REVEALED HIGH LEVELS OF MTBS; SYMPTOMS INCLUDE EXTREME EXHAUSTION, VISION AND COGNITIVE PROBLEMS, BALANCE ISSUES ITCHY SKIN, AND MORE. FIRST, THE FUMES SHOULD NEVER LEAK INTO THE CAR, SECOND, THE FORD SERVICE DEPARTMENT SAID IT WAS OK TO DRIVE WHILE THEY ORDERED A PART, AND IT WAS NOT OK TO DRIVE BECAUSE IT WAS POISONING THE DRIVER. THE CAR HAS NOW BEEN FIXED, THE DRIVER'S RECOVERY IS ONGOING.
Corrective Action:
INTERNAL LEAK FROM OIL VALVE/SWITCH ALLOWED FUMES TO LEAK INTO THE CAR FOR MONTHS AND MONTHS AND EXPOSED THE DRIVER TO TOXINS; BLOOD WORK REVEALED HIGH LEVELS OF MTBS; SYMPTOMS INCLUDE EXTREME EXHAUSTION, VISION AND COGNITIVE PROBLEMS, BALANCE ISSUES ITCHY SKIN, AND MORE. FIRST, THE FUMES SHOULD NEVER LEAK INTO THE CAR, SECOND, THE FORD SERVICE DEPARTMENT SAID IT WAS OK TO DRIVE WHILE THEY ORDERED A PART, AND IT WAS NOT OK TO DRIVE BECAUSE IT WAS POISONING THE DRIVER. THE CAR HAS NOW BEEN FIXED, THE DRIVER'S RECOVERY IS ONGOING.
Additional Notes:
INTERNAL LEAK FROM OIL VALVE/SWITCH ALLOWED FUMES TO LEAK INTO THE CAR FOR MONTHS AND MONTHS AND EXPOSED THE DRIVER TO TOXINS; BLOOD WORK REVEALED HIGH LEVELS OF MTBS; SYMPTOMS INCLUDE EXTREME EXHAUSTION, VISION AND COGNITIVE PROBLEMS, BALANCE ISSUES ITCHY SKIN, AND MORE. FIRST, THE FUMES SHOULD NEVER LEAK INTO THE CAR, SECOND, THE FORD SERVICE DEPARTMENT SAID IT WAS OK TO DRIVE WHILE THEY ORDERED A PART, AND IT WAS NOT OK TO DRIVE BECAUSE IT WAS POISONING THE DRIVER. THE CAR HAS NOW BEEN FIXED, THE DRIVER'S RECOVERY IS ONGOING.
Mfg Campaign: 11208602
Recall Date: May 20, 2019
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
TRANSMISSION SHIFTER CABLE BUSHING DISINTEGRATED AND CABLE SNAPPED OFF A FEW TIMES!! THIS IS THE SAME ISSUE AFFECTING THE RECALLED 2014 FORD FUSION. THEY ARE USING THE SAME BUSHING FOR THE FORD EDGE PER THE PARTS DEPARTMENT WHERE I BOUGHT THE REPLACEMENT. THE PARTS REP SAID THEY ARE SELLING THE BUSHING FOR FORD EDGES ALL THE TIME. :(
Corrective Action:
TRANSMISSION SHIFTER CABLE BUSHING DISINTEGRATED AND CABLE SNAPPED OFF A FEW TIMES!! THIS IS THE SAME ISSUE AFFECTING THE RECALLED 2014 FORD FUSION. THEY ARE USING THE SAME BUSHING FOR THE FORD EDGE PER THE PARTS DEPARTMENT WHERE I BOUGHT THE REPLACEMENT. THE PARTS REP SAID THEY ARE SELLING THE BUSHING FOR FORD EDGES ALL THE TIME. :(
Additional Notes:
TRANSMISSION SHIFTER CABLE BUSHING DISINTEGRATED AND CABLE SNAPPED OFF A FEW TIMES!! THIS IS THE SAME ISSUE AFFECTING THE RECALLED 2014 FORD FUSION. THEY ARE USING THE SAME BUSHING FOR THE FORD EDGE PER THE PARTS DEPARTMENT WHERE I BOUGHT THE REPLACEMENT. THE PARTS REP SAID THEY ARE SELLING THE BUSHING FOR FORD EDGES ALL THE TIME. :(
Mfg Campaign: 11207729
Recall Date: May 15, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH.
Corrective Action:
WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH.
Additional Notes:
WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH.
Mfg Campaign: 11205538
Recall Date: May 3, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH.
Corrective Action:
WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH.
Additional Notes:
WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH.
Mfg Campaign: 11205538
Recall Date: May 3, 2019
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WIPERS LOCK ON EACH OTHER & STOPS, MAKING FOR VERY DANGEROUS CONDITIONS WHEN RAINING VERY MUCH. IN MOTION, EVERY TIME IT RAINS !!!
Corrective Action:
WIPERS LOCK ON EACH OTHER & STOPS, MAKING FOR VERY DANGEROUS CONDITIONS WHEN RAINING VERY MUCH. IN MOTION, EVERY TIME IT RAINS !!!
Additional Notes:
WIPERS LOCK ON EACH OTHER & STOPS, MAKING FOR VERY DANGEROUS CONDITIONS WHEN RAINING VERY MUCH. IN MOTION, EVERY TIME IT RAINS !!!
Mfg Campaign: 11197164
Recall Date: Apr 18, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FOUND MOON ROOF TO BE CRACKED.
Corrective Action:
FOUND MOON ROOF TO BE CRACKED.
Additional Notes:
FOUND MOON ROOF TO BE CRACKED.
Mfg Campaign: 11196543
Recall Date: Apr 15, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
STARTED VEHICLE BY PUSHING THE BRAKE AND HEARD A NOISE. CAR STARTED AND THE BRAKE PEDAL WENT TO THE FLOOR. COMPUTER IN CAR STARTED READING LOW BRAKE FLUID. HAD CAR TOWED TO FORD DEALERSHIP. HYDRAULIC BREAK LINE BROKE ON RIGHT FRONT WHEEL. CAR ONLY HAS 62,000 MILES. I BELIEVE THIS IS SAFETY DEFECT AND FORD SHOULD BE RESPONSIBLE FOR CORRECTING THIS.
Corrective Action:
STARTED VEHICLE BY PUSHING THE BRAKE AND HEARD A NOISE. CAR STARTED AND THE BRAKE PEDAL WENT TO THE FLOOR. COMPUTER IN CAR STARTED READING LOW BRAKE FLUID. HAD CAR TOWED TO FORD DEALERSHIP. HYDRAULIC BREAK LINE BROKE ON RIGHT FRONT WHEEL. CAR ONLY HAS 62,000 MILES. I BELIEVE THIS IS SAFETY DEFECT AND FORD SHOULD BE RESPONSIBLE FOR CORRECTING THIS.
Additional Notes:
STARTED VEHICLE BY PUSHING THE BRAKE AND HEARD A NOISE. CAR STARTED AND THE BRAKE PEDAL WENT TO THE FLOOR. COMPUTER IN CAR STARTED READING LOW BRAKE FLUID. HAD CAR TOWED TO FORD DEALERSHIP. HYDRAULIC BREAK LINE BROKE ON RIGHT FRONT WHEEL. CAR ONLY HAS 62,000 MILES. I BELIEVE THIS IS SAFETY DEFECT AND FORD SHOULD BE RESPONSIBLE FOR CORRECTING THIS.
Mfg Campaign: 11195530
Recall Date: Apr 11, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SYNC3 NAVIGATION SYSTEM STOPS RESPONDING AT DIFFERENT TIMES WHILE DRIVING. THE VEHICLES NAVIGATION, RADIO, HEAT CONTROLS BECOME INOPERABLE. THE FUNCTIONALITY MAY BE RETURNED AFTER A REBOOT OF THE SYSTEM. THIS HAPPENS WHEN BOTH PARKED AND WHILE OPERATING THE VEHICLE AT NORMAL HIGHWAY SPEEDS.
Corrective Action:
THE SYNC3 NAVIGATION SYSTEM STOPS RESPONDING AT DIFFERENT TIMES WHILE DRIVING. THE VEHICLES NAVIGATION, RADIO, HEAT CONTROLS BECOME INOPERABLE. THE FUNCTIONALITY MAY BE RETURNED AFTER A REBOOT OF THE SYSTEM. THIS HAPPENS WHEN BOTH PARKED AND WHILE OPERATING THE VEHICLE AT NORMAL HIGHWAY SPEEDS.
Additional Notes:
THE SYNC3 NAVIGATION SYSTEM STOPS RESPONDING AT DIFFERENT TIMES WHILE DRIVING. THE VEHICLES NAVIGATION, RADIO, HEAT CONTROLS BECOME INOPERABLE. THE FUNCTIONALITY MAY BE RETURNED AFTER A REBOOT OF THE SYSTEM. THIS HAPPENS WHEN BOTH PARKED AND WHILE OPERATING THE VEHICLE AT NORMAL HIGHWAY SPEEDS.
Mfg Campaign: 11192477
Recall Date: Mar 29, 2019
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