Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine torque control, and not provide any warning lamps to warn the driver if there was an ABS or ESC system malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems" and number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C14
Recall Date: Oct 12, 2016
Consumer Complaints
930 ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY FELL AND PINNED THE CONTACT BETWEEN IT AND THE VEHICLE FOR A FEW MINUTES. THE CONTACT STATED THAT THE LIFTGATE WAS ABLE TO BE OPENED AFTER AN ADDITIONAL AMOUNT OF EFFORT WAS EXERTED. THE VEHICLE WAS TAKEN TO NATSEY FORD WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT SUSTAINED MODERATE BRUISING ON THE BACK AND NECK DUE TO THE FORCE OF THE LIFTGATE. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,400. UPDATED 07/19/17*LJ *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY FELL AND PINNED THE CONTACT BETWEEN IT AND THE VEHICLE FOR A FEW MINUTES. THE CONTACT STATED THAT THE LIFTGATE WAS ABLE TO BE OPENED AFTER AN ADDITIONAL AMOUNT OF EFFORT WAS EXERTED. THE VEHICLE WAS TAKEN TO NATSEY FORD WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT SUSTAINED MODERATE BRUISING ON THE BACK AND NECK DUE TO THE FORCE OF THE LIFTGATE. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,400. UPDATED 07/19/17*LJ *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY FELL AND PINNED THE CONTACT BETWEEN IT AND THE VEHICLE FOR A FEW MINUTES. THE CONTACT STATED THAT THE LIFTGATE WAS ABLE TO BE OPENED AFTER AN ADDITIONAL AMOUNT OF EFFORT WAS EXERTED. THE VEHICLE WAS TAKEN TO NATSEY FORD WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT SUSTAINED MODERATE BRUISING ON THE BACK AND NECK DUE TO THE FORCE OF THE LIFTGATE. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,400. UPDATED 07/19/17*LJ *JS
Mfg Campaign: 10992715
Recall Date: Jun 1, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
DRIVING DOWN A STRAIGHT ROAD AT 50 MPH ON HIGHWAY 41 AND THE CHECK ENGINE LIGHT / WRENCH ICON CAME ON AT THE SAME TIME I HAD LOST ALL POWER TO ENGINE. HAD TO COAST TO SIDE OF ROAD THE CAR WOULD NOT GO ANY FASTER THAN 5 MPH. AFTER STOPPING I TURNED OFF ENGINE AND RESTARTED IT AND IT WOULD NOT IDLE UNDER 2500 RPMS. STOP ENGINE AGAIN IT SEEMED TO BE OK THEN BUT STILL COULD NOT DRIVE ANY FASTER THAN 5 MPH. I ENDED UP CALLING A TOW TRUCK. I THOUGHT AT THE TIME THAT SOMETHING WAS WRONG WITH THE THROTTLE BODY OF THE ENGINE. 1 YEAR OLD FORD WITH 6,287 MILES AND HAD JUST BEEN IN THE SHOP FOR AN OIL CHANGE 2 WEEKS EARLIER. NO RECALL ON IT WAS LISTED PER DEALERSHIP. IF I WAS IN VERY HEAVY TRAFFIC OR RAIN IT COULD OF BEEN REALLY BAD REALLY FAST. THE TOW COMPANY TOWED IT TO THE LOCAL FORD DEALERSHIP AND THEY DID SAY IT WAS THE THROTTLE BODY AND THEY WOULD FIX IT UNDER WARRANTY. I THOUGHT FORD HAD FIXED ALREADY. ANYWAY PICKUP CAR ON WEDNESDAY 5.31. HOPE IT IT FIXED NOW...
Corrective Action:
DRIVING DOWN A STRAIGHT ROAD AT 50 MPH ON HIGHWAY 41 AND THE CHECK ENGINE LIGHT / WRENCH ICON CAME ON AT THE SAME TIME I HAD LOST ALL POWER TO ENGINE. HAD TO COAST TO SIDE OF ROAD THE CAR WOULD NOT GO ANY FASTER THAN 5 MPH. AFTER STOPPING I TURNED OFF ENGINE AND RESTARTED IT AND IT WOULD NOT IDLE UNDER 2500 RPMS. STOP ENGINE AGAIN IT SEEMED TO BE OK THEN BUT STILL COULD NOT DRIVE ANY FASTER THAN 5 MPH. I ENDED UP CALLING A TOW TRUCK. I THOUGHT AT THE TIME THAT SOMETHING WAS WRONG WITH THE THROTTLE BODY OF THE ENGINE. 1 YEAR OLD FORD WITH 6,287 MILES AND HAD JUST BEEN IN THE SHOP FOR AN OIL CHANGE 2 WEEKS EARLIER. NO RECALL ON IT WAS LISTED PER DEALERSHIP. IF I WAS IN VERY HEAVY TRAFFIC OR RAIN IT COULD OF BEEN REALLY BAD REALLY FAST. THE TOW COMPANY TOWED IT TO THE LOCAL FORD DEALERSHIP AND THEY DID SAY IT WAS THE THROTTLE BODY AND THEY WOULD FIX IT UNDER WARRANTY. I THOUGHT FORD HAD FIXED ALREADY. ANYWAY PICKUP CAR ON WEDNESDAY 5.31. HOPE IT IT FIXED NOW...
Additional Notes:
DRIVING DOWN A STRAIGHT ROAD AT 50 MPH ON HIGHWAY 41 AND THE CHECK ENGINE LIGHT / WRENCH ICON CAME ON AT THE SAME TIME I HAD LOST ALL POWER TO ENGINE. HAD TO COAST TO SIDE OF ROAD THE CAR WOULD NOT GO ANY FASTER THAN 5 MPH. AFTER STOPPING I TURNED OFF ENGINE AND RESTARTED IT AND IT WOULD NOT IDLE UNDER 2500 RPMS. STOP ENGINE AGAIN IT SEEMED TO BE OK THEN BUT STILL COULD NOT DRIVE ANY FASTER THAN 5 MPH. I ENDED UP CALLING A TOW TRUCK. I THOUGHT AT THE TIME THAT SOMETHING WAS WRONG WITH THE THROTTLE BODY OF THE ENGINE. 1 YEAR OLD FORD WITH 6,287 MILES AND HAD JUST BEEN IN THE SHOP FOR AN OIL CHANGE 2 WEEKS EARLIER. NO RECALL ON IT WAS LISTED PER DEALERSHIP. IF I WAS IN VERY HEAVY TRAFFIC OR RAIN IT COULD OF BEEN REALLY BAD REALLY FAST. THE TOW COMPANY TOWED IT TO THE LOCAL FORD DEALERSHIP AND THEY DID SAY IT WAS THE THROTTLE BODY AND THEY WOULD FIX IT UNDER WARRANTY. I THOUGHT FORD HAD FIXED ALREADY. ANYWAY PICKUP CAR ON WEDNESDAY 5.31. HOPE IT IT FIXED NOW...
Mfg Campaign: 10992431
Recall Date: May 31, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ADAPTIVE STEERING WARNING LIGHT APPEARED, GET SERVICE WHILE DRIVING. CALLED MY DEALER AND WAS ON A ROAD TRIP 700 MILES FROM HOME. WENT TO DEALER IN SOUTH BEND, IN AND WAS TOLD THAT WE NEEDED A NEW STEERING WHEEL ASSEMBLY BUT NOT AVAILABLE UNTIL JULY, WAS TOLD CAR WAS DRIVABLE BUT NUMEROUS WARNING FEATURES THAT HAD WORKED PREVIOUSLY WERE NOT WORKING NOW. NEED TO DRIVE HOME NEXT WEEK AND HAVE MY FINGERS CROSSED.
Corrective Action:
ADAPTIVE STEERING WARNING LIGHT APPEARED, GET SERVICE WHILE DRIVING. CALLED MY DEALER AND WAS ON A ROAD TRIP 700 MILES FROM HOME. WENT TO DEALER IN SOUTH BEND, IN AND WAS TOLD THAT WE NEEDED A NEW STEERING WHEEL ASSEMBLY BUT NOT AVAILABLE UNTIL JULY, WAS TOLD CAR WAS DRIVABLE BUT NUMEROUS WARNING FEATURES THAT HAD WORKED PREVIOUSLY WERE NOT WORKING NOW. NEED TO DRIVE HOME NEXT WEEK AND HAVE MY FINGERS CROSSED.
Additional Notes:
ADAPTIVE STEERING WARNING LIGHT APPEARED, GET SERVICE WHILE DRIVING. CALLED MY DEALER AND WAS ON A ROAD TRIP 700 MILES FROM HOME. WENT TO DEALER IN SOUTH BEND, IN AND WAS TOLD THAT WE NEEDED A NEW STEERING WHEEL ASSEMBLY BUT NOT AVAILABLE UNTIL JULY, WAS TOLD CAR WAS DRIVABLE BUT NUMEROUS WARNING FEATURES THAT HAD WORKED PREVIOUSLY WERE NOT WORKING NOW. NEED TO DRIVE HOME NEXT WEEK AND HAVE MY FINGERS CROSSED.
Mfg Campaign: 10991999
Recall Date: May 28, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD CEO, VP CUSTOMER AFFAIRS, VP QUALITY CONTROL AND DEALER CEO. LATER I FILE A CLAIM AT THE LOCAL CONSUMER AFFAIRS OFF. THE DEALER TECHNICIAN (IN CHARGE OF REPAIR THE UNIT) SAID "THAT'S AN ELECTRICAL FLAW FROM MANUFACT"
Corrective Action:
I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD CEO, VP CUSTOMER AFFAIRS, VP QUALITY CONTROL AND DEALER CEO. LATER I FILE A CLAIM AT THE LOCAL CONSUMER AFFAIRS OFF. THE DEALER TECHNICIAN (IN CHARGE OF REPAIR THE UNIT) SAID "THAT'S AN ELECTRICAL FLAW FROM MANUFACT"
Additional Notes:
I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD CEO, VP CUSTOMER AFFAIRS, VP QUALITY CONTROL AND DEALER CEO. LATER I FILE A CLAIM AT THE LOCAL CONSUMER AFFAIRS OFF. THE DEALER TECHNICIAN (IN CHARGE OF REPAIR THE UNIT) SAID "THAT'S AN ELECTRICAL FLAW FROM MANUFACT"
Mfg Campaign: 10990459
Recall Date: May 18, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD CEO, VP CUSTOMER AFFAIRS, VP QUALITY CONTROL AND DEALER CEO. LATER I FILE A CLAIM AT THE LOCAL CONSUMER AFFAIRS OFF. THE DEALER TECHNICIAN (IN CHARGE OF REPAIR THE UNIT) SAID "THAT'S AN ELECTRICAL FLAW FROM MANUFACT"
Corrective Action:
I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD CEO, VP CUSTOMER AFFAIRS, VP QUALITY CONTROL AND DEALER CEO. LATER I FILE A CLAIM AT THE LOCAL CONSUMER AFFAIRS OFF. THE DEALER TECHNICIAN (IN CHARGE OF REPAIR THE UNIT) SAID "THAT'S AN ELECTRICAL FLAW FROM MANUFACT"
Additional Notes:
I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD CEO, VP CUSTOMER AFFAIRS, VP QUALITY CONTROL AND DEALER CEO. LATER I FILE A CLAIM AT THE LOCAL CONSUMER AFFAIRS OFF. THE DEALER TECHNICIAN (IN CHARGE OF REPAIR THE UNIT) SAID "THAT'S AN ELECTRICAL FLAW FROM MANUFACT"
Mfg Campaign: 10990459
Recall Date: May 18, 2017
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
VERY SENSITIVE BREAKS ESPECIALLY NOTICEABLE AT SLOW SPEED, STOP AND GO TRAFFIC, DRIVING IN AND OUT OF DRIVEWAY OR PARKING LOT. CAN BE UNPREDICTABLE/UNEXPECTED AT TIMES.
Corrective Action:
VERY SENSITIVE BREAKS ESPECIALLY NOTICEABLE AT SLOW SPEED, STOP AND GO TRAFFIC, DRIVING IN AND OUT OF DRIVEWAY OR PARKING LOT. CAN BE UNPREDICTABLE/UNEXPECTED AT TIMES.
Additional Notes:
VERY SENSITIVE BREAKS ESPECIALLY NOTICEABLE AT SLOW SPEED, STOP AND GO TRAFFIC, DRIVING IN AND OUT OF DRIVEWAY OR PARKING LOT. CAN BE UNPREDICTABLE/UNEXPECTED AT TIMES.
Mfg Campaign: 10990494
Recall Date: May 18, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V123000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE UPDATED 06/21/17*LJ UPDATED 10/20/2017*JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/20/2017*JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V123000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE UPDATED 06/21/17*LJ UPDATED 10/20/2017*JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/20/2017*JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V123000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE UPDATED 06/21/17*LJ UPDATED 10/20/2017*JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/20/2017*JS
Mfg Campaign: 10983498
Recall Date: May 4, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ADAPTIVE STEERING FAULT WARNING LIGHT ON DASH. TOOK TO DEALER AND THEY FOUND NOTHING. TOLD US TO COME BACK IF IT OCCURRED AGAIN. HEARD A COUPLE OF CLICKS WHEN DRIVING STRAIGHT ON THE HIGHWAY AND THE WARNING CAME ON. WHEN WE TURNED THE CAR OFF AND RESTARTED, THE WARNING WAS GONE.
Corrective Action:
ADAPTIVE STEERING FAULT WARNING LIGHT ON DASH. TOOK TO DEALER AND THEY FOUND NOTHING. TOLD US TO COME BACK IF IT OCCURRED AGAIN. HEARD A COUPLE OF CLICKS WHEN DRIVING STRAIGHT ON THE HIGHWAY AND THE WARNING CAME ON. WHEN WE TURNED THE CAR OFF AND RESTARTED, THE WARNING WAS GONE.
Additional Notes:
ADAPTIVE STEERING FAULT WARNING LIGHT ON DASH. TOOK TO DEALER AND THEY FOUND NOTHING. TOLD US TO COME BACK IF IT OCCURRED AGAIN. HEARD A COUPLE OF CLICKS WHEN DRIVING STRAIGHT ON THE HIGHWAY AND THE WARNING CAME ON. WHEN WE TURNED THE CAR OFF AND RESTARTED, THE WARNING WAS GONE.
Mfg Campaign: 10979881
Recall Date: Apr 21, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE STARTING THE VEHICLE, THE ADAPTIVE STEERING FAULT SERVICE REQUIRED INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE STEERING SYSTEM NEEDED AN UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE STEERING WHEEL NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE STARTING THE VEHICLE, THE ADAPTIVE STEERING FAULT SERVICE REQUIRED INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE STEERING SYSTEM NEEDED AN UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE STEERING WHEEL NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE STARTING THE VEHICLE, THE ADAPTIVE STEERING FAULT SERVICE REQUIRED INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE STEERING SYSTEM NEEDED AN UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE STEERING WHEEL NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 10972025
Recall Date: Apr 12, 2017
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I BOUGHT MY EDGE BRAND NEW IN LATE JULY OF 2016 AND HAD NOT EXPERIENCED ANY PROBLEMS UP UNTIL MARCH OF 2017 (ONE MONTH AGO). WHEN THE "ADAPTIVE STEERING FAULT. SERVICE REQUIRED!" LIGHT FIRST STARTED COMING ON, IT WAS GENERALLY JUST SECONDS AFTER STARTING MY CAR, BUT ALWAYS WHILE I WAS TURNING THE WHEEL. FOR THE NEXT COUPLE OF WEEKS, IT WAS COMING ON AN AVERAGE OF 2 TO 3 TIMES PER WEEK AND IT WOULD TURN OFF WITHIN FIVE OR SO MINUTES OF MY DRIVE. MY SERVICE LIGHT HAS COME ON EVERYDAY NOW FOR THE PAST FIVE DAYS WITHOUT EVEN HAVING TO TURN MY WHEEL. ONCE MY CAR IS STARTED - THE MESSAGE POPS UP. AND RATHER THAN TURNING OFF A FEW MINUTES OR MILES INTO MY DRIVE, IT REMAINS ON FOR THE ENTIRETY OF THE DRIVE. I CALLED TODAY IN HOPES OF GETTING IT SERVICED BUT UNFORTUNATELY CANNOT BE FIT IN FOR AN ENTIRE WEEK. I LEFT A VOICEMAIL WITH THE SERVICE MANAGER TO ENSURE THAT MY CAR WAS SAFE TO DRIVE UNTIL THEN BUT HAVE NOT YET RECEIVED A CALL BACK. FINGERS CROSSED!
Corrective Action:
I BOUGHT MY EDGE BRAND NEW IN LATE JULY OF 2016 AND HAD NOT EXPERIENCED ANY PROBLEMS UP UNTIL MARCH OF 2017 (ONE MONTH AGO). WHEN THE "ADAPTIVE STEERING FAULT. SERVICE REQUIRED!" LIGHT FIRST STARTED COMING ON, IT WAS GENERALLY JUST SECONDS AFTER STARTING MY CAR, BUT ALWAYS WHILE I WAS TURNING THE WHEEL. FOR THE NEXT COUPLE OF WEEKS, IT WAS COMING ON AN AVERAGE OF 2 TO 3 TIMES PER WEEK AND IT WOULD TURN OFF WITHIN FIVE OR SO MINUTES OF MY DRIVE. MY SERVICE LIGHT HAS COME ON EVERYDAY NOW FOR THE PAST FIVE DAYS WITHOUT EVEN HAVING TO TURN MY WHEEL. ONCE MY CAR IS STARTED - THE MESSAGE POPS UP. AND RATHER THAN TURNING OFF A FEW MINUTES OR MILES INTO MY DRIVE, IT REMAINS ON FOR THE ENTIRETY OF THE DRIVE. I CALLED TODAY IN HOPES OF GETTING IT SERVICED BUT UNFORTUNATELY CANNOT BE FIT IN FOR AN ENTIRE WEEK. I LEFT A VOICEMAIL WITH THE SERVICE MANAGER TO ENSURE THAT MY CAR WAS SAFE TO DRIVE UNTIL THEN BUT HAVE NOT YET RECEIVED A CALL BACK. FINGERS CROSSED!
Additional Notes:
I BOUGHT MY EDGE BRAND NEW IN LATE JULY OF 2016 AND HAD NOT EXPERIENCED ANY PROBLEMS UP UNTIL MARCH OF 2017 (ONE MONTH AGO). WHEN THE "ADAPTIVE STEERING FAULT. SERVICE REQUIRED!" LIGHT FIRST STARTED COMING ON, IT WAS GENERALLY JUST SECONDS AFTER STARTING MY CAR, BUT ALWAYS WHILE I WAS TURNING THE WHEEL. FOR THE NEXT COUPLE OF WEEKS, IT WAS COMING ON AN AVERAGE OF 2 TO 3 TIMES PER WEEK AND IT WOULD TURN OFF WITHIN FIVE OR SO MINUTES OF MY DRIVE. MY SERVICE LIGHT HAS COME ON EVERYDAY NOW FOR THE PAST FIVE DAYS WITHOUT EVEN HAVING TO TURN MY WHEEL. ONCE MY CAR IS STARTED - THE MESSAGE POPS UP. AND RATHER THAN TURNING OFF A FEW MINUTES OR MILES INTO MY DRIVE, IT REMAINS ON FOR THE ENTIRETY OF THE DRIVE. I CALLED TODAY IN HOPES OF GETTING IT SERVICED BUT UNFORTUNATELY CANNOT BE FIT IN FOR AN ENTIRE WEEK. I LEFT A VOICEMAIL WITH THE SERVICE MANAGER TO ENSURE THAT MY CAR WAS SAFE TO DRIVE UNTIL THEN BUT HAVE NOT YET RECEIVED A CALL BACK. FINGERS CROSSED!
Mfg Campaign: 10971921
Recall Date: Apr 11, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I BOUGHT MY EDGE BRAND NEW IN LATE JULY OF 2016 AND HAD NOT EXPERIENCED ANY PROBLEMS UP UNTIL MARCH OF 2017 (ONE MONTH AGO). WHEN THE "ADAPTIVE STEERING FAULT. SERVICE REQUIRED!" LIGHT FIRST STARTED COMING ON, IT WAS GENERALLY JUST SECONDS AFTER STARTING MY CAR, BUT ALWAYS WHILE I WAS TURNING THE WHEEL. FOR THE NEXT COUPLE OF WEEKS, IT WAS COMING ON AN AVERAGE OF 2 TO 3 TIMES PER WEEK AND IT WOULD TURN OFF WITHIN FIVE OR SO MINUTES OF MY DRIVE. MY SERVICE LIGHT HAS COME ON EVERYDAY NOW FOR THE PAST FIVE DAYS WITHOUT EVEN HAVING TO TURN MY WHEEL. ONCE MY CAR IS STARTED - THE MESSAGE POPS UP. AND RATHER THAN TURNING OFF A FEW MINUTES OR MILES INTO MY DRIVE, IT REMAINS ON FOR THE ENTIRETY OF THE DRIVE. I CALLED TODAY IN HOPES OF GETTING IT SERVICED BUT UNFORTUNATELY CANNOT BE FIT IN FOR AN ENTIRE WEEK. I LEFT A VOICEMAIL WITH THE SERVICE MANAGER TO ENSURE THAT MY CAR WAS SAFE TO DRIVE UNTIL THEN BUT HAVE NOT YET RECEIVED A CALL BACK. FINGERS CROSSED!
Corrective Action:
I BOUGHT MY EDGE BRAND NEW IN LATE JULY OF 2016 AND HAD NOT EXPERIENCED ANY PROBLEMS UP UNTIL MARCH OF 2017 (ONE MONTH AGO). WHEN THE "ADAPTIVE STEERING FAULT. SERVICE REQUIRED!" LIGHT FIRST STARTED COMING ON, IT WAS GENERALLY JUST SECONDS AFTER STARTING MY CAR, BUT ALWAYS WHILE I WAS TURNING THE WHEEL. FOR THE NEXT COUPLE OF WEEKS, IT WAS COMING ON AN AVERAGE OF 2 TO 3 TIMES PER WEEK AND IT WOULD TURN OFF WITHIN FIVE OR SO MINUTES OF MY DRIVE. MY SERVICE LIGHT HAS COME ON EVERYDAY NOW FOR THE PAST FIVE DAYS WITHOUT EVEN HAVING TO TURN MY WHEEL. ONCE MY CAR IS STARTED - THE MESSAGE POPS UP. AND RATHER THAN TURNING OFF A FEW MINUTES OR MILES INTO MY DRIVE, IT REMAINS ON FOR THE ENTIRETY OF THE DRIVE. I CALLED TODAY IN HOPES OF GETTING IT SERVICED BUT UNFORTUNATELY CANNOT BE FIT IN FOR AN ENTIRE WEEK. I LEFT A VOICEMAIL WITH THE SERVICE MANAGER TO ENSURE THAT MY CAR WAS SAFE TO DRIVE UNTIL THEN BUT HAVE NOT YET RECEIVED A CALL BACK. FINGERS CROSSED!
Additional Notes:
I BOUGHT MY EDGE BRAND NEW IN LATE JULY OF 2016 AND HAD NOT EXPERIENCED ANY PROBLEMS UP UNTIL MARCH OF 2017 (ONE MONTH AGO). WHEN THE "ADAPTIVE STEERING FAULT. SERVICE REQUIRED!" LIGHT FIRST STARTED COMING ON, IT WAS GENERALLY JUST SECONDS AFTER STARTING MY CAR, BUT ALWAYS WHILE I WAS TURNING THE WHEEL. FOR THE NEXT COUPLE OF WEEKS, IT WAS COMING ON AN AVERAGE OF 2 TO 3 TIMES PER WEEK AND IT WOULD TURN OFF WITHIN FIVE OR SO MINUTES OF MY DRIVE. MY SERVICE LIGHT HAS COME ON EVERYDAY NOW FOR THE PAST FIVE DAYS WITHOUT EVEN HAVING TO TURN MY WHEEL. ONCE MY CAR IS STARTED - THE MESSAGE POPS UP. AND RATHER THAN TURNING OFF A FEW MINUTES OR MILES INTO MY DRIVE, IT REMAINS ON FOR THE ENTIRETY OF THE DRIVE. I CALLED TODAY IN HOPES OF GETTING IT SERVICED BUT UNFORTUNATELY CANNOT BE FIT IN FOR AN ENTIRE WEEK. I LEFT A VOICEMAIL WITH THE SERVICE MANAGER TO ENSURE THAT MY CAR WAS SAFE TO DRIVE UNTIL THEN BUT HAVE NOT YET RECEIVED A CALL BACK. FINGERS CROSSED!
Mfg Campaign: 10971921
Recall Date: Apr 11, 2017
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
REAR (FIXED) WINDOW OF THE PANORAMIC MOON ROOF SPONTANEOUSLY CRACKED IN A JAGGED OVAL SHAPE APPROXIMATELY 1 FOOT IN LENGTH WITHOUT ANY IMPACT OR OTHER VEHICLES NEARBY WHILE DRIVING AT ABOUT 40 MPH. I HAVE READ A FEW OTHER COMPLAINTS WHERE THE GLASS CRACKED AND SHATTERED INTO THE VEHICLE COMPARTMENT UNDER THE SAME OR SIMILAR CIRCUMSTANCES.
Corrective Action:
REAR (FIXED) WINDOW OF THE PANORAMIC MOON ROOF SPONTANEOUSLY CRACKED IN A JAGGED OVAL SHAPE APPROXIMATELY 1 FOOT IN LENGTH WITHOUT ANY IMPACT OR OTHER VEHICLES NEARBY WHILE DRIVING AT ABOUT 40 MPH. I HAVE READ A FEW OTHER COMPLAINTS WHERE THE GLASS CRACKED AND SHATTERED INTO THE VEHICLE COMPARTMENT UNDER THE SAME OR SIMILAR CIRCUMSTANCES.
Additional Notes:
REAR (FIXED) WINDOW OF THE PANORAMIC MOON ROOF SPONTANEOUSLY CRACKED IN A JAGGED OVAL SHAPE APPROXIMATELY 1 FOOT IN LENGTH WITHOUT ANY IMPACT OR OTHER VEHICLES NEARBY WHILE DRIVING AT ABOUT 40 MPH. I HAVE READ A FEW OTHER COMPLAINTS WHERE THE GLASS CRACKED AND SHATTERED INTO THE VEHICLE COMPARTMENT UNDER THE SAME OR SIMILAR CIRCUMSTANCES.
Mfg Campaign: 10971952
Recall Date: Apr 11, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. IN THE RESEARCH I HAVE DONE, IT APPEARS THAT FORD HAS DONE VERY LITTLE TO CORRECT THIS PROBLEM FOR CONSUMERS. I HAVE MENTIONED THE PROBLEM TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK NEW TWICE NOW AND THEY SAY THEY CANNOT FIND ANYTHING WRONG AND CANNOT DUPLICATE THE PROBLEM IN A TEST DRIVE. I HAVE ONLY 26,000 MILES ON THE TRUCK AND THE PROBLEM SEEMS TO BE GETTING WORSE. HAVE HAD IT ALIGNED TWICE AND TIRES ROTATED REGULARLY. NO UNUSUAL WEAR. MY WIFE REFUSES TO DRIVE THE TRUCK AND I'M NOT TOO EXCITED ABOUT IT MYSELF. WILL IT TAKE INJURIES AND DEATHS TO FORCE FORD INTO ADMITTING THERE IS A PROBLEM AND FIX IT?
Corrective Action:
I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. IN THE RESEARCH I HAVE DONE, IT APPEARS THAT FORD HAS DONE VERY LITTLE TO CORRECT THIS PROBLEM FOR CONSUMERS. I HAVE MENTIONED THE PROBLEM TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK NEW TWICE NOW AND THEY SAY THEY CANNOT FIND ANYTHING WRONG AND CANNOT DUPLICATE THE PROBLEM IN A TEST DRIVE. I HAVE ONLY 26,000 MILES ON THE TRUCK AND THE PROBLEM SEEMS TO BE GETTING WORSE. HAVE HAD IT ALIGNED TWICE AND TIRES ROTATED REGULARLY. NO UNUSUAL WEAR. MY WIFE REFUSES TO DRIVE THE TRUCK AND I'M NOT TOO EXCITED ABOUT IT MYSELF. WILL IT TAKE INJURIES AND DEATHS TO FORCE FORD INTO ADMITTING THERE IS A PROBLEM AND FIX IT?
Additional Notes:
I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. IN THE RESEARCH I HAVE DONE, IT APPEARS THAT FORD HAS DONE VERY LITTLE TO CORRECT THIS PROBLEM FOR CONSUMERS. I HAVE MENTIONED THE PROBLEM TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK NEW TWICE NOW AND THEY SAY THEY CANNOT FIND ANYTHING WRONG AND CANNOT DUPLICATE THE PROBLEM IN A TEST DRIVE. I HAVE ONLY 26,000 MILES ON THE TRUCK AND THE PROBLEM SEEMS TO BE GETTING WORSE. HAVE HAD IT ALIGNED TWICE AND TIRES ROTATED REGULARLY. NO UNUSUAL WEAR. MY WIFE REFUSES TO DRIVE THE TRUCK AND I'M NOT TOO EXCITED ABOUT IT MYSELF. WILL IT TAKE INJURIES AND DEATHS TO FORCE FORD INTO ADMITTING THERE IS A PROBLEM AND FIX IT?
Mfg Campaign: 10971116
Recall Date: Apr 7, 2017
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. IN THE RESEARCH I HAVE DONE, IT APPEARS THAT FORD HAS DONE VERY LITTLE TO CORRECT THIS PROBLEM FOR CONSUMERS. I HAVE MENTIONED THE PROBLEM TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK NEW TWICE NOW AND THEY SAY THEY CANNOT FIND ANYTHING WRONG AND CANNOT DUPLICATE THE PROBLEM IN A TEST DRIVE. I HAVE ONLY 26,000 MILES ON THE TRUCK AND THE PROBLEM SEEMS TO BE GETTING WORSE. HAVE HAD IT ALIGNED TWICE AND TIRES ROTATED REGULARLY. NO UNUSUAL WEAR. MY WIFE REFUSES TO DRIVE THE TRUCK AND I'M NOT TOO EXCITED ABOUT IT MYSELF. WILL IT TAKE INJURIES AND DEATHS TO FORCE FORD INTO ADMITTING THERE IS A PROBLEM AND FIX IT?
Corrective Action:
I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. IN THE RESEARCH I HAVE DONE, IT APPEARS THAT FORD HAS DONE VERY LITTLE TO CORRECT THIS PROBLEM FOR CONSUMERS. I HAVE MENTIONED THE PROBLEM TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK NEW TWICE NOW AND THEY SAY THEY CANNOT FIND ANYTHING WRONG AND CANNOT DUPLICATE THE PROBLEM IN A TEST DRIVE. I HAVE ONLY 26,000 MILES ON THE TRUCK AND THE PROBLEM SEEMS TO BE GETTING WORSE. HAVE HAD IT ALIGNED TWICE AND TIRES ROTATED REGULARLY. NO UNUSUAL WEAR. MY WIFE REFUSES TO DRIVE THE TRUCK AND I'M NOT TOO EXCITED ABOUT IT MYSELF. WILL IT TAKE INJURIES AND DEATHS TO FORCE FORD INTO ADMITTING THERE IS A PROBLEM AND FIX IT?
Additional Notes:
I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. IN THE RESEARCH I HAVE DONE, IT APPEARS THAT FORD HAS DONE VERY LITTLE TO CORRECT THIS PROBLEM FOR CONSUMERS. I HAVE MENTIONED THE PROBLEM TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK NEW TWICE NOW AND THEY SAY THEY CANNOT FIND ANYTHING WRONG AND CANNOT DUPLICATE THE PROBLEM IN A TEST DRIVE. I HAVE ONLY 26,000 MILES ON THE TRUCK AND THE PROBLEM SEEMS TO BE GETTING WORSE. HAVE HAD IT ALIGNED TWICE AND TIRES ROTATED REGULARLY. NO UNUSUAL WEAR. MY WIFE REFUSES TO DRIVE THE TRUCK AND I'M NOT TOO EXCITED ABOUT IT MYSELF. WILL IT TAKE INJURIES AND DEATHS TO FORCE FORD INTO ADMITTING THERE IS A PROBLEM AND FIX IT?
Mfg Campaign: 10971116
Recall Date: Apr 7, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. IN THE RESEARCH I HAVE DONE, IT APPEARS THAT FORD HAS DONE VERY LITTLE TO CORRECT THIS PROBLEM FOR CONSUMERS. I HAVE MENTIONED THE PROBLEM TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK NEW TWICE NOW AND THEY SAY THEY CANNOT FIND ANYTHING WRONG AND CANNOT DUPLICATE THE PROBLEM IN A TEST DRIVE. I HAVE ONLY 26,000 MILES ON THE TRUCK AND THE PROBLEM SEEMS TO BE GETTING WORSE. HAVE HAD IT ALIGNED TWICE AND TIRES ROTATED REGULARLY. NO UNUSUAL WEAR. MY WIFE REFUSES TO DRIVE THE TRUCK AND I'M NOT TOO EXCITED ABOUT IT MYSELF. WILL IT TAKE INJURIES AND DEATHS TO FORCE FORD INTO ADMITTING THERE IS A PROBLEM AND FIX IT?
Corrective Action:
I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. IN THE RESEARCH I HAVE DONE, IT APPEARS THAT FORD HAS DONE VERY LITTLE TO CORRECT THIS PROBLEM FOR CONSUMERS. I HAVE MENTIONED THE PROBLEM TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK NEW TWICE NOW AND THEY SAY THEY CANNOT FIND ANYTHING WRONG AND CANNOT DUPLICATE THE PROBLEM IN A TEST DRIVE. I HAVE ONLY 26,000 MILES ON THE TRUCK AND THE PROBLEM SEEMS TO BE GETTING WORSE. HAVE HAD IT ALIGNED TWICE AND TIRES ROTATED REGULARLY. NO UNUSUAL WEAR. MY WIFE REFUSES TO DRIVE THE TRUCK AND I'M NOT TOO EXCITED ABOUT IT MYSELF. WILL IT TAKE INJURIES AND DEATHS TO FORCE FORD INTO ADMITTING THERE IS A PROBLEM AND FIX IT?
Additional Notes:
I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. IN THE RESEARCH I HAVE DONE, IT APPEARS THAT FORD HAS DONE VERY LITTLE TO CORRECT THIS PROBLEM FOR CONSUMERS. I HAVE MENTIONED THE PROBLEM TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK NEW TWICE NOW AND THEY SAY THEY CANNOT FIND ANYTHING WRONG AND CANNOT DUPLICATE THE PROBLEM IN A TEST DRIVE. I HAVE ONLY 26,000 MILES ON THE TRUCK AND THE PROBLEM SEEMS TO BE GETTING WORSE. HAVE HAD IT ALIGNED TWICE AND TIRES ROTATED REGULARLY. NO UNUSUAL WEAR. MY WIFE REFUSES TO DRIVE THE TRUCK AND I'M NOT TOO EXCITED ABOUT IT MYSELF. WILL IT TAKE INJURIES AND DEATHS TO FORCE FORD INTO ADMITTING THERE IS A PROBLEM AND FIX IT?
Mfg Campaign: 10971116
Recall Date: Apr 7, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
ON 4/4/17 MY WIFE WAS DRIVING OUR 2016 FORD EDGE (TITANIUM EDITION) AND WAS TALKING TO ME ON THE PHONE WHEN THE VEHICLE SUDDENLY SHOOK, LOST POWER, AND LOST ACCELERATION ABILITY. THE YELLOW WRENCH, CHECK ENGINE LIGHT AND AIR BAG LIGHT APPEARED AND THE POWER TRAIN FAULT AND HILL CLIMB ASSIST NOT AVAILABLE MESSAGES APPEARED ON THE DISPLAY. MY WIFE WAS ON THE HIGHWAY GOING ABOUT 70MPH WHEN THIS OCCURRED. SHE HAD TO TRY TO COAST OVER TO THE SHOULDER TO PULL OVER TO THE SIDE OF THE ROAD.
Corrective Action:
ON 4/4/17 MY WIFE WAS DRIVING OUR 2016 FORD EDGE (TITANIUM EDITION) AND WAS TALKING TO ME ON THE PHONE WHEN THE VEHICLE SUDDENLY SHOOK, LOST POWER, AND LOST ACCELERATION ABILITY. THE YELLOW WRENCH, CHECK ENGINE LIGHT AND AIR BAG LIGHT APPEARED AND THE POWER TRAIN FAULT AND HILL CLIMB ASSIST NOT AVAILABLE MESSAGES APPEARED ON THE DISPLAY. MY WIFE WAS ON THE HIGHWAY GOING ABOUT 70MPH WHEN THIS OCCURRED. SHE HAD TO TRY TO COAST OVER TO THE SHOULDER TO PULL OVER TO THE SIDE OF THE ROAD.
Additional Notes:
ON 4/4/17 MY WIFE WAS DRIVING OUR 2016 FORD EDGE (TITANIUM EDITION) AND WAS TALKING TO ME ON THE PHONE WHEN THE VEHICLE SUDDENLY SHOOK, LOST POWER, AND LOST ACCELERATION ABILITY. THE YELLOW WRENCH, CHECK ENGINE LIGHT AND AIR BAG LIGHT APPEARED AND THE POWER TRAIN FAULT AND HILL CLIMB ASSIST NOT AVAILABLE MESSAGES APPEARED ON THE DISPLAY. MY WIFE WAS ON THE HIGHWAY GOING ABOUT 70MPH WHEN THIS OCCURRED. SHE HAD TO TRY TO COAST OVER TO THE SHOULDER TO PULL OVER TO THE SIDE OF THE ROAD.
Mfg Campaign: 10970526
Recall Date: Apr 4, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON 4/4/17 MY WIFE WAS DRIVING OUR 2016 FORD EDGE (TITANIUM EDITION) AND WAS TALKING TO ME ON THE PHONE WHEN THE VEHICLE SUDDENLY SHOOK, LOST POWER, AND LOST ACCELERATION ABILITY. THE YELLOW WRENCH, CHECK ENGINE LIGHT AND AIR BAG LIGHT APPEARED AND THE POWER TRAIN FAULT AND HILL CLIMB ASSIST NOT AVAILABLE MESSAGES APPEARED ON THE DISPLAY. MY WIFE WAS ON THE HIGHWAY GOING ABOUT 70MPH WHEN THIS OCCURRED. SHE HAD TO TRY TO COAST OVER TO THE SHOULDER TO PULL OVER TO THE SIDE OF THE ROAD.
Corrective Action:
ON 4/4/17 MY WIFE WAS DRIVING OUR 2016 FORD EDGE (TITANIUM EDITION) AND WAS TALKING TO ME ON THE PHONE WHEN THE VEHICLE SUDDENLY SHOOK, LOST POWER, AND LOST ACCELERATION ABILITY. THE YELLOW WRENCH, CHECK ENGINE LIGHT AND AIR BAG LIGHT APPEARED AND THE POWER TRAIN FAULT AND HILL CLIMB ASSIST NOT AVAILABLE MESSAGES APPEARED ON THE DISPLAY. MY WIFE WAS ON THE HIGHWAY GOING ABOUT 70MPH WHEN THIS OCCURRED. SHE HAD TO TRY TO COAST OVER TO THE SHOULDER TO PULL OVER TO THE SIDE OF THE ROAD.
Additional Notes:
ON 4/4/17 MY WIFE WAS DRIVING OUR 2016 FORD EDGE (TITANIUM EDITION) AND WAS TALKING TO ME ON THE PHONE WHEN THE VEHICLE SUDDENLY SHOOK, LOST POWER, AND LOST ACCELERATION ABILITY. THE YELLOW WRENCH, CHECK ENGINE LIGHT AND AIR BAG LIGHT APPEARED AND THE POWER TRAIN FAULT AND HILL CLIMB ASSIST NOT AVAILABLE MESSAGES APPEARED ON THE DISPLAY. MY WIFE WAS ON THE HIGHWAY GOING ABOUT 70MPH WHEN THIS OCCURRED. SHE HAD TO TRY TO COAST OVER TO THE SHOULDER TO PULL OVER TO THE SIDE OF THE ROAD.
Mfg Campaign: 10970526
Recall Date: Apr 4, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ADAPTIVE STEERING FAULT SERVICE REQUIRED DASHBOARD MESSAGE APPEARED WHEN BACKING UP. STEERING IS OFF 90 DEGREES
Corrective Action:
ADAPTIVE STEERING FAULT SERVICE REQUIRED DASHBOARD MESSAGE APPEARED WHEN BACKING UP. STEERING IS OFF 90 DEGREES
Additional Notes:
ADAPTIVE STEERING FAULT SERVICE REQUIRED DASHBOARD MESSAGE APPEARED WHEN BACKING UP. STEERING IS OFF 90 DEGREES
Mfg Campaign: 10969954
Recall Date: Apr 2, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
STARTED WITH INTERMITTENT "ADAPTIVE STEERING FAULT. SERVICE REQUIRED" WARNING WHICH NOW IS CONSTANT. I TOOK THE CAR TO THE DEALER (CAPITOL FORD IN SAN JOSE CA) AND THEY TOLD ME THEY HAD NO TIME TO LOOK AT THE PROBLEM NOW AND TO MAKE A SERVICE APPOINTMENT. I CALLED TO MAKE A SERVICE APPOINTMENT ON MARCH 28 2017. THE EARLIEST THEY COULD SEE THE CAR IS MAY 8 2017. SEE THE FORD EDGE FORUM HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT/ FOR DETAILS ABOUT THIS PROBLEM. I'M NOT THE ONLY ONE HAVING THIS PROBLEM. DOES CALIFORNIA HAVE A LEMON LAW TO PROTECT CUSTOMERS THAT BUY FAULTY NEW AUTOMOBILES? I CAN'T BELIEVE I HAVE TO LEAVE THE CAR SET FOR OVER A MONTH TO HAVE FORD SERVICE LOOK AT THE PROBLEM.
Corrective Action:
STARTED WITH INTERMITTENT "ADAPTIVE STEERING FAULT. SERVICE REQUIRED" WARNING WHICH NOW IS CONSTANT. I TOOK THE CAR TO THE DEALER (CAPITOL FORD IN SAN JOSE CA) AND THEY TOLD ME THEY HAD NO TIME TO LOOK AT THE PROBLEM NOW AND TO MAKE A SERVICE APPOINTMENT. I CALLED TO MAKE A SERVICE APPOINTMENT ON MARCH 28 2017. THE EARLIEST THEY COULD SEE THE CAR IS MAY 8 2017. SEE THE FORD EDGE FORUM HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT/ FOR DETAILS ABOUT THIS PROBLEM. I'M NOT THE ONLY ONE HAVING THIS PROBLEM. DOES CALIFORNIA HAVE A LEMON LAW TO PROTECT CUSTOMERS THAT BUY FAULTY NEW AUTOMOBILES? I CAN'T BELIEVE I HAVE TO LEAVE THE CAR SET FOR OVER A MONTH TO HAVE FORD SERVICE LOOK AT THE PROBLEM.
Additional Notes:
STARTED WITH INTERMITTENT "ADAPTIVE STEERING FAULT. SERVICE REQUIRED" WARNING WHICH NOW IS CONSTANT. I TOOK THE CAR TO THE DEALER (CAPITOL FORD IN SAN JOSE CA) AND THEY TOLD ME THEY HAD NO TIME TO LOOK AT THE PROBLEM NOW AND TO MAKE A SERVICE APPOINTMENT. I CALLED TO MAKE A SERVICE APPOINTMENT ON MARCH 28 2017. THE EARLIEST THEY COULD SEE THE CAR IS MAY 8 2017. SEE THE FORD EDGE FORUM HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT/ FOR DETAILS ABOUT THIS PROBLEM. I'M NOT THE ONLY ONE HAVING THIS PROBLEM. DOES CALIFORNIA HAVE A LEMON LAW TO PROTECT CUSTOMERS THAT BUY FAULTY NEW AUTOMOBILES? I CAN'T BELIEVE I HAVE TO LEAVE THE CAR SET FOR OVER A MONTH TO HAVE FORD SERVICE LOOK AT THE PROBLEM.
Mfg Campaign: 10969837
Recall Date: Apr 1, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE IS A COMPLIANCE RECALL CALL 17C02 FOR AIRBAGS. IN SPECIFIC THE DRIVERS AIRBAG. PARTS FOR THIS RECALL WILL NOT BE AVAILABLE UNTIL LATE SECOND QUARTER 2017. I FEEL THIS VEHICLE IS A DISASTER, NOT SAFE, AFRAID TO DRIVE AND THAT FORD SHOULD JUST GIVE ME A NEW ONE!! VERY DISAPPOINTED WITH FORD. WE ARE FORD CAR BUYERS AND HAVE BEEN FOR AT LEAST 20 YRS.
Corrective Action:
PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE IS A COMPLIANCE RECALL CALL 17C02 FOR AIRBAGS. IN SPECIFIC THE DRIVERS AIRBAG. PARTS FOR THIS RECALL WILL NOT BE AVAILABLE UNTIL LATE SECOND QUARTER 2017. I FEEL THIS VEHICLE IS A DISASTER, NOT SAFE, AFRAID TO DRIVE AND THAT FORD SHOULD JUST GIVE ME A NEW ONE!! VERY DISAPPOINTED WITH FORD. WE ARE FORD CAR BUYERS AND HAVE BEEN FOR AT LEAST 20 YRS.
Additional Notes:
PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE IS A COMPLIANCE RECALL CALL 17C02 FOR AIRBAGS. IN SPECIFIC THE DRIVERS AIRBAG. PARTS FOR THIS RECALL WILL NOT BE AVAILABLE UNTIL LATE SECOND QUARTER 2017. I FEEL THIS VEHICLE IS A DISASTER, NOT SAFE, AFRAID TO DRIVE AND THAT FORD SHOULD JUST GIVE ME A NEW ONE!! VERY DISAPPOINTED WITH FORD. WE ARE FORD CAR BUYERS AND HAVE BEEN FOR AT LEAST 20 YRS.
Mfg Campaign: 10969435
Recall Date: Mar 29, 2017
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Valencia, CA • 36 yrs
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