Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine torque control, and not provide any warning lamps to warn the driver if there was an ABS or ESC system malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems" and number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C14
Recall Date: Oct 12, 2016
Consumer Complaints
930 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE IS A COMPLIANCE RECALL CALL 17C02 FOR AIRBAGS. IN SPECIFIC THE DRIVERS AIRBAG. PARTS FOR THIS RECALL WILL NOT BE AVAILABLE UNTIL LATE SECOND QUARTER 2017. I FEEL THIS VEHICLE IS A DISASTER, NOT SAFE, AFRAID TO DRIVE AND THAT FORD SHOULD JUST GIVE ME A NEW ONE!! VERY DISAPPOINTED WITH FORD. WE ARE FORD CAR BUYERS AND HAVE BEEN FOR AT LEAST 20 YRS.
Corrective Action:
PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE IS A COMPLIANCE RECALL CALL 17C02 FOR AIRBAGS. IN SPECIFIC THE DRIVERS AIRBAG. PARTS FOR THIS RECALL WILL NOT BE AVAILABLE UNTIL LATE SECOND QUARTER 2017. I FEEL THIS VEHICLE IS A DISASTER, NOT SAFE, AFRAID TO DRIVE AND THAT FORD SHOULD JUST GIVE ME A NEW ONE!! VERY DISAPPOINTED WITH FORD. WE ARE FORD CAR BUYERS AND HAVE BEEN FOR AT LEAST 20 YRS.
Additional Notes:
PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE IS A COMPLIANCE RECALL CALL 17C02 FOR AIRBAGS. IN SPECIFIC THE DRIVERS AIRBAG. PARTS FOR THIS RECALL WILL NOT BE AVAILABLE UNTIL LATE SECOND QUARTER 2017. I FEEL THIS VEHICLE IS A DISASTER, NOT SAFE, AFRAID TO DRIVE AND THAT FORD SHOULD JUST GIVE ME A NEW ONE!! VERY DISAPPOINTED WITH FORD. WE ARE FORD CAR BUYERS AND HAVE BEEN FOR AT LEAST 20 YRS.
Mfg Campaign: 10969435
Recall Date: Mar 29, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE ADAPTIVE STEERING WARNING LIGHT HAS CAME ON TWO TIMES IN TWO WEEKS. I HAVE LESS THEN 2500 MILES ON THE VEHICLE. THIS CAME ON BOTH TIMES AS I WAS MAKING A TURN.
Corrective Action:
THE ADAPTIVE STEERING WARNING LIGHT HAS CAME ON TWO TIMES IN TWO WEEKS. I HAVE LESS THEN 2500 MILES ON THE VEHICLE. THIS CAME ON BOTH TIMES AS I WAS MAKING A TURN.
Additional Notes:
THE ADAPTIVE STEERING WARNING LIGHT HAS CAME ON TWO TIMES IN TWO WEEKS. I HAVE LESS THEN 2500 MILES ON THE VEHICLE. THIS CAME ON BOTH TIMES AS I WAS MAKING A TURN.
Mfg Campaign: 10967565
Recall Date: Mar 21, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ISSUE: LATCH ON DRIVER'S DOOR BROKE. THE EVENTS DESCRIBED BELOW TOOK PLACE OVER A 3-DAY TIME FRAME (03/18/2017 - 03/20/2017). ON SAT., 03/18/2017, I DROVE THE VEHICLE TO A SHOPPING DESTINATION AND THE DRIVER'S DOOR WOULD NOT OPEN. I HAD TO CLIMB OVER FRONT CONSOLE TO EXIT THE CAR VIA THE FRONT PASSENGER DOOR. TO DRIVE BACK HOME, I HAD TO ENTER THE VEHICLE VIA THE FRONT PASSENGER DOOR AND AGAIN CLIMB OVER THE FRONT CONSOLE. AFTER SEVERAL HOURS, THE DOOR WAS OPENED AND ALL WAS PRESUMED TO BE OK. HOWEVER, THE NEXT DAY (SUN., 03/19/2017), THE DRIVER'S DOOR FLEW OPEN WHILE THE CAR WAS EXITING THE HIGHWAY AT ABOUT 45 MPH. I PULLED OVER AND STRAINED TO PULL THE DOOR IN. HOWEVER, THE LATCH WOULD NOT CATCH AND CLOSE. WHILE MANEUVERING THE VEHICLE, THE DRIVER DROVE HOME VERY SLOWLY PULLING IN AND HOLDING THE CAR DOOR. THE VEHICLE SAT UNSECURED OVERNIGHT UNTIL IT COULD BE TAKEN TO FOR REPAIR. THIS PROBLEM PRESENTED A HIGH LEVEL OF DANGER FOR ME, OTHER VEHICLES/DRIVERS/PASSENGERS, AND POSSIBLY PEDESTRIANS/PROPERTIES. THE AFFECTED VEHICLE HAS A LITTLE OVER 3,500 MILES LOGGED AND IS UNDER YEAR ONE OF A THREE YEAR LEASE. AS THIS REPORT IS BEING TYPED (MON., 03/20/2017), THE SERVICE DEPARTMENT AT THE LOCAL FORD DEALER IS ASSESSING THE PROBLEM. THE VEHICLE CO-OWNER HAS ALREADY BEEN INFORMED THAT PARTS AND LABOR COSTS TO FIX THE ISSUE ARE NOT COVERED UNDER THE WARRANTY; WILL COST HUNDREDS OF DOLLARS TO REPAIR; TAKE A WEEK TO COMPLETE; AND, A LOANER CAR IS NOT AVAILABLE. AFTER BEING LOYAL FORD CUSTOMERS FOR OVER 30 YEARS (PURCHASE/LEASE), THIS STINGS THE OWNER(S) ON MANY LEVELS.
Corrective Action:
ISSUE: LATCH ON DRIVER'S DOOR BROKE. THE EVENTS DESCRIBED BELOW TOOK PLACE OVER A 3-DAY TIME FRAME (03/18/2017 - 03/20/2017). ON SAT., 03/18/2017, I DROVE THE VEHICLE TO A SHOPPING DESTINATION AND THE DRIVER'S DOOR WOULD NOT OPEN. I HAD TO CLIMB OVER FRONT CONSOLE TO EXIT THE CAR VIA THE FRONT PASSENGER DOOR. TO DRIVE BACK HOME, I HAD TO ENTER THE VEHICLE VIA THE FRONT PASSENGER DOOR AND AGAIN CLIMB OVER THE FRONT CONSOLE. AFTER SEVERAL HOURS, THE DOOR WAS OPENED AND ALL WAS PRESUMED TO BE OK. HOWEVER, THE NEXT DAY (SUN., 03/19/2017), THE DRIVER'S DOOR FLEW OPEN WHILE THE CAR WAS EXITING THE HIGHWAY AT ABOUT 45 MPH. I PULLED OVER AND STRAINED TO PULL THE DOOR IN. HOWEVER, THE LATCH WOULD NOT CATCH AND CLOSE. WHILE MANEUVERING THE VEHICLE, THE DRIVER DROVE HOME VERY SLOWLY PULLING IN AND HOLDING THE CAR DOOR. THE VEHICLE SAT UNSECURED OVERNIGHT UNTIL IT COULD BE TAKEN TO FOR REPAIR. THIS PROBLEM PRESENTED A HIGH LEVEL OF DANGER FOR ME, OTHER VEHICLES/DRIVERS/PASSENGERS, AND POSSIBLY PEDESTRIANS/PROPERTIES. THE AFFECTED VEHICLE HAS A LITTLE OVER 3,500 MILES LOGGED AND IS UNDER YEAR ONE OF A THREE YEAR LEASE. AS THIS REPORT IS BEING TYPED (MON., 03/20/2017), THE SERVICE DEPARTMENT AT THE LOCAL FORD DEALER IS ASSESSING THE PROBLEM. THE VEHICLE CO-OWNER HAS ALREADY BEEN INFORMED THAT PARTS AND LABOR COSTS TO FIX THE ISSUE ARE NOT COVERED UNDER THE WARRANTY; WILL COST HUNDREDS OF DOLLARS TO REPAIR; TAKE A WEEK TO COMPLETE; AND, A LOANER CAR IS NOT AVAILABLE. AFTER BEING LOYAL FORD CUSTOMERS FOR OVER 30 YEARS (PURCHASE/LEASE), THIS STINGS THE OWNER(S) ON MANY LEVELS.
Additional Notes:
ISSUE: LATCH ON DRIVER'S DOOR BROKE. THE EVENTS DESCRIBED BELOW TOOK PLACE OVER A 3-DAY TIME FRAME (03/18/2017 - 03/20/2017). ON SAT., 03/18/2017, I DROVE THE VEHICLE TO A SHOPPING DESTINATION AND THE DRIVER'S DOOR WOULD NOT OPEN. I HAD TO CLIMB OVER FRONT CONSOLE TO EXIT THE CAR VIA THE FRONT PASSENGER DOOR. TO DRIVE BACK HOME, I HAD TO ENTER THE VEHICLE VIA THE FRONT PASSENGER DOOR AND AGAIN CLIMB OVER THE FRONT CONSOLE. AFTER SEVERAL HOURS, THE DOOR WAS OPENED AND ALL WAS PRESUMED TO BE OK. HOWEVER, THE NEXT DAY (SUN., 03/19/2017), THE DRIVER'S DOOR FLEW OPEN WHILE THE CAR WAS EXITING THE HIGHWAY AT ABOUT 45 MPH. I PULLED OVER AND STRAINED TO PULL THE DOOR IN. HOWEVER, THE LATCH WOULD NOT CATCH AND CLOSE. WHILE MANEUVERING THE VEHICLE, THE DRIVER DROVE HOME VERY SLOWLY PULLING IN AND HOLDING THE CAR DOOR. THE VEHICLE SAT UNSECURED OVERNIGHT UNTIL IT COULD BE TAKEN TO FOR REPAIR. THIS PROBLEM PRESENTED A HIGH LEVEL OF DANGER FOR ME, OTHER VEHICLES/DRIVERS/PASSENGERS, AND POSSIBLY PEDESTRIANS/PROPERTIES. THE AFFECTED VEHICLE HAS A LITTLE OVER 3,500 MILES LOGGED AND IS UNDER YEAR ONE OF A THREE YEAR LEASE. AS THIS REPORT IS BEING TYPED (MON., 03/20/2017), THE SERVICE DEPARTMENT AT THE LOCAL FORD DEALER IS ASSESSING THE PROBLEM. THE VEHICLE CO-OWNER HAS ALREADY BEEN INFORMED THAT PARTS AND LABOR COSTS TO FIX THE ISSUE ARE NOT COVERED UNDER THE WARRANTY; WILL COST HUNDREDS OF DOLLARS TO REPAIR; TAKE A WEEK TO COMPLETE; AND, A LOANER CAR IS NOT AVAILABLE. AFTER BEING LOYAL FORD CUSTOMERS FOR OVER 30 YEARS (PURCHASE/LEASE), THIS STINGS THE OWNER(S) ON MANY LEVELS.
Mfg Campaign: 10967142
Recall Date: Mar 20, 2017
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD WIPERS STOP RANDOMLY WHILE BEING USED OR WHEN TURNING THEM ON. MOVING THE LEVER UP AND DOWN ON THE STEERING WHEEL SOMETIMES GETS THEM WORKING AGAIN. OTHER TIMES THE CAR HAS TO BE TURNED OFF AND RESTARTED.
Corrective Action:
WINDSHIELD WIPERS STOP RANDOMLY WHILE BEING USED OR WHEN TURNING THEM ON. MOVING THE LEVER UP AND DOWN ON THE STEERING WHEEL SOMETIMES GETS THEM WORKING AGAIN. OTHER TIMES THE CAR HAS TO BE TURNED OFF AND RESTARTED.
Additional Notes:
WINDSHIELD WIPERS STOP RANDOMLY WHILE BEING USED OR WHEN TURNING THEM ON. MOVING THE LEVER UP AND DOWN ON THE STEERING WHEEL SOMETIMES GETS THEM WORKING AGAIN. OTHER TIMES THE CAR HAS TO BE TURNED OFF AND RESTARTED.
Mfg Campaign: 10966712
Recall Date: Mar 18, 2017
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY FORD EDGE HAD A SUDDEN DECELERATION AND A DANGEROUS LOSS OF POWER IN THE MIDDLE OF A BUSY CITY INTERSECTION CAUSING ONCOMING TRAFFIC TO COME TO A HALT. THE SUV IS NOW CAUSING A TRAFFIC JAM WITH MY FAMILY LOOKING AT ON COMING TRAFFIC. THANK GOODNESS WE DID NOT HAVE AN ACCIDENT. RIGHT AFTER THAT EPISODE, THE TRANSMISSION JERKED SO HARD WE BOUNCED FORWARD AND BACKWARDS IN OUR SEATS. AGAIN, THE CAR HAD A LOSS OF POWER. SINCE THAT TIME, MY FORD EDGE EXPERIENCED TWO OTHER EPISODES. FORD MARKETED AND SOLD THIS VEHICLE AS NEW WITH A DEFECTIVE ELECTRONIC THROTTLE BODY CONTROL. HOW DO I KNOW THAT? WHEN I TOOK THE CAR TO BOB TOMES FORD DEALERSHIP, I WAS TOLD THE THROTTLE BODY CONTROL HAD BEEN REPLACED AT 1000 MILES. THEY SOLD THE CAR AS A NEW VEHICLE OFF THE LOT WITHOUT REVEALING IT HAD BEEN DRIVEN AS A DEMO VEHICLE. WE BOUGHT THE CAR WITH 1800 MILES THINKING IT HAD BEEN ON THE LOT FOR LONG PERIOD OF TIME AND DRIVEN FROM ANOTHER DEALERSHIP. FORD OWES THE CONSUMER AN ADVERTISING CAMPAIGN ABOUT HE DANGERS OF SUDDEN UNINTENDED DECELERATION AND EDUCATE CONSUMERS ABOUT THEIR PRE-PURCHASE LEGAL RIGHTS ONCE FACTS ARE KNOWN. THOUSANDS OF OWNERS ARE IN DANGER BECAUSE FORD REFUSES TO ACT MORALLY AND CHOOSING PROFIT BEFORE RESPONSIBILITY.
Corrective Action:
MY FORD EDGE HAD A SUDDEN DECELERATION AND A DANGEROUS LOSS OF POWER IN THE MIDDLE OF A BUSY CITY INTERSECTION CAUSING ONCOMING TRAFFIC TO COME TO A HALT. THE SUV IS NOW CAUSING A TRAFFIC JAM WITH MY FAMILY LOOKING AT ON COMING TRAFFIC. THANK GOODNESS WE DID NOT HAVE AN ACCIDENT. RIGHT AFTER THAT EPISODE, THE TRANSMISSION JERKED SO HARD WE BOUNCED FORWARD AND BACKWARDS IN OUR SEATS. AGAIN, THE CAR HAD A LOSS OF POWER. SINCE THAT TIME, MY FORD EDGE EXPERIENCED TWO OTHER EPISODES. FORD MARKETED AND SOLD THIS VEHICLE AS NEW WITH A DEFECTIVE ELECTRONIC THROTTLE BODY CONTROL. HOW DO I KNOW THAT? WHEN I TOOK THE CAR TO BOB TOMES FORD DEALERSHIP, I WAS TOLD THE THROTTLE BODY CONTROL HAD BEEN REPLACED AT 1000 MILES. THEY SOLD THE CAR AS A NEW VEHICLE OFF THE LOT WITHOUT REVEALING IT HAD BEEN DRIVEN AS A DEMO VEHICLE. WE BOUGHT THE CAR WITH 1800 MILES THINKING IT HAD BEEN ON THE LOT FOR LONG PERIOD OF TIME AND DRIVEN FROM ANOTHER DEALERSHIP. FORD OWES THE CONSUMER AN ADVERTISING CAMPAIGN ABOUT HE DANGERS OF SUDDEN UNINTENDED DECELERATION AND EDUCATE CONSUMERS ABOUT THEIR PRE-PURCHASE LEGAL RIGHTS ONCE FACTS ARE KNOWN. THOUSANDS OF OWNERS ARE IN DANGER BECAUSE FORD REFUSES TO ACT MORALLY AND CHOOSING PROFIT BEFORE RESPONSIBILITY.
Additional Notes:
MY FORD EDGE HAD A SUDDEN DECELERATION AND A DANGEROUS LOSS OF POWER IN THE MIDDLE OF A BUSY CITY INTERSECTION CAUSING ONCOMING TRAFFIC TO COME TO A HALT. THE SUV IS NOW CAUSING A TRAFFIC JAM WITH MY FAMILY LOOKING AT ON COMING TRAFFIC. THANK GOODNESS WE DID NOT HAVE AN ACCIDENT. RIGHT AFTER THAT EPISODE, THE TRANSMISSION JERKED SO HARD WE BOUNCED FORWARD AND BACKWARDS IN OUR SEATS. AGAIN, THE CAR HAD A LOSS OF POWER. SINCE THAT TIME, MY FORD EDGE EXPERIENCED TWO OTHER EPISODES. FORD MARKETED AND SOLD THIS VEHICLE AS NEW WITH A DEFECTIVE ELECTRONIC THROTTLE BODY CONTROL. HOW DO I KNOW THAT? WHEN I TOOK THE CAR TO BOB TOMES FORD DEALERSHIP, I WAS TOLD THE THROTTLE BODY CONTROL HAD BEEN REPLACED AT 1000 MILES. THEY SOLD THE CAR AS A NEW VEHICLE OFF THE LOT WITHOUT REVEALING IT HAD BEEN DRIVEN AS A DEMO VEHICLE. WE BOUGHT THE CAR WITH 1800 MILES THINKING IT HAD BEEN ON THE LOT FOR LONG PERIOD OF TIME AND DRIVEN FROM ANOTHER DEALERSHIP. FORD OWES THE CONSUMER AN ADVERTISING CAMPAIGN ABOUT HE DANGERS OF SUDDEN UNINTENDED DECELERATION AND EDUCATE CONSUMERS ABOUT THEIR PRE-PURCHASE LEGAL RIGHTS ONCE FACTS ARE KNOWN. THOUSANDS OF OWNERS ARE IN DANGER BECAUSE FORD REFUSES TO ACT MORALLY AND CHOOSING PROFIT BEFORE RESPONSIBILITY.
Mfg Campaign: 10966211
Recall Date: Mar 15, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY FORD EDGE HAD A SUDDEN DECELERATION AND A DANGEROUS LOSS OF POWER IN THE MIDDLE OF A BUSY CITY INTERSECTION CAUSING ONCOMING TRAFFIC TO COME TO A HALT. THE SUV IS NOW CAUSING A TRAFFIC JAM WITH MY FAMILY LOOKING AT ON COMING TRAFFIC. THANK GOODNESS WE DID NOT HAVE AN ACCIDENT. RIGHT AFTER THAT EPISODE, THE TRANSMISSION JERKED SO HARD WE BOUNCED FORWARD AND BACKWARDS IN OUR SEATS. AGAIN, THE CAR HAD A LOSS OF POWER. SINCE THAT TIME, MY FORD EDGE EXPERIENCED TWO OTHER EPISODES. FORD MARKETED AND SOLD THIS VEHICLE AS NEW WITH A DEFECTIVE ELECTRONIC THROTTLE BODY CONTROL. HOW DO I KNOW THAT? WHEN I TOOK THE CAR TO BOB TOMES FORD DEALERSHIP, I WAS TOLD THE THROTTLE BODY CONTROL HAD BEEN REPLACED AT 1000 MILES. THEY SOLD THE CAR AS A NEW VEHICLE OFF THE LOT WITHOUT REVEALING IT HAD BEEN DRIVEN AS A DEMO VEHICLE. WE BOUGHT THE CAR WITH 1800 MILES THINKING IT HAD BEEN ON THE LOT FOR LONG PERIOD OF TIME AND DRIVEN FROM ANOTHER DEALERSHIP. FORD OWES THE CONSUMER AN ADVERTISING CAMPAIGN ABOUT HE DANGERS OF SUDDEN UNINTENDED DECELERATION AND EDUCATE CONSUMERS ABOUT THEIR PRE-PURCHASE LEGAL RIGHTS ONCE FACTS ARE KNOWN. THOUSANDS OF OWNERS ARE IN DANGER BECAUSE FORD REFUSES TO ACT MORALLY AND CHOOSING PROFIT BEFORE RESPONSIBILITY.
Corrective Action:
MY FORD EDGE HAD A SUDDEN DECELERATION AND A DANGEROUS LOSS OF POWER IN THE MIDDLE OF A BUSY CITY INTERSECTION CAUSING ONCOMING TRAFFIC TO COME TO A HALT. THE SUV IS NOW CAUSING A TRAFFIC JAM WITH MY FAMILY LOOKING AT ON COMING TRAFFIC. THANK GOODNESS WE DID NOT HAVE AN ACCIDENT. RIGHT AFTER THAT EPISODE, THE TRANSMISSION JERKED SO HARD WE BOUNCED FORWARD AND BACKWARDS IN OUR SEATS. AGAIN, THE CAR HAD A LOSS OF POWER. SINCE THAT TIME, MY FORD EDGE EXPERIENCED TWO OTHER EPISODES. FORD MARKETED AND SOLD THIS VEHICLE AS NEW WITH A DEFECTIVE ELECTRONIC THROTTLE BODY CONTROL. HOW DO I KNOW THAT? WHEN I TOOK THE CAR TO BOB TOMES FORD DEALERSHIP, I WAS TOLD THE THROTTLE BODY CONTROL HAD BEEN REPLACED AT 1000 MILES. THEY SOLD THE CAR AS A NEW VEHICLE OFF THE LOT WITHOUT REVEALING IT HAD BEEN DRIVEN AS A DEMO VEHICLE. WE BOUGHT THE CAR WITH 1800 MILES THINKING IT HAD BEEN ON THE LOT FOR LONG PERIOD OF TIME AND DRIVEN FROM ANOTHER DEALERSHIP. FORD OWES THE CONSUMER AN ADVERTISING CAMPAIGN ABOUT HE DANGERS OF SUDDEN UNINTENDED DECELERATION AND EDUCATE CONSUMERS ABOUT THEIR PRE-PURCHASE LEGAL RIGHTS ONCE FACTS ARE KNOWN. THOUSANDS OF OWNERS ARE IN DANGER BECAUSE FORD REFUSES TO ACT MORALLY AND CHOOSING PROFIT BEFORE RESPONSIBILITY.
Additional Notes:
MY FORD EDGE HAD A SUDDEN DECELERATION AND A DANGEROUS LOSS OF POWER IN THE MIDDLE OF A BUSY CITY INTERSECTION CAUSING ONCOMING TRAFFIC TO COME TO A HALT. THE SUV IS NOW CAUSING A TRAFFIC JAM WITH MY FAMILY LOOKING AT ON COMING TRAFFIC. THANK GOODNESS WE DID NOT HAVE AN ACCIDENT. RIGHT AFTER THAT EPISODE, THE TRANSMISSION JERKED SO HARD WE BOUNCED FORWARD AND BACKWARDS IN OUR SEATS. AGAIN, THE CAR HAD A LOSS OF POWER. SINCE THAT TIME, MY FORD EDGE EXPERIENCED TWO OTHER EPISODES. FORD MARKETED AND SOLD THIS VEHICLE AS NEW WITH A DEFECTIVE ELECTRONIC THROTTLE BODY CONTROL. HOW DO I KNOW THAT? WHEN I TOOK THE CAR TO BOB TOMES FORD DEALERSHIP, I WAS TOLD THE THROTTLE BODY CONTROL HAD BEEN REPLACED AT 1000 MILES. THEY SOLD THE CAR AS A NEW VEHICLE OFF THE LOT WITHOUT REVEALING IT HAD BEEN DRIVEN AS A DEMO VEHICLE. WE BOUGHT THE CAR WITH 1800 MILES THINKING IT HAD BEEN ON THE LOT FOR LONG PERIOD OF TIME AND DRIVEN FROM ANOTHER DEALERSHIP. FORD OWES THE CONSUMER AN ADVERTISING CAMPAIGN ABOUT HE DANGERS OF SUDDEN UNINTENDED DECELERATION AND EDUCATE CONSUMERS ABOUT THEIR PRE-PURCHASE LEGAL RIGHTS ONCE FACTS ARE KNOWN. THOUSANDS OF OWNERS ARE IN DANGER BECAUSE FORD REFUSES TO ACT MORALLY AND CHOOSING PROFIT BEFORE RESPONSIBILITY.
Mfg Campaign: 10966211
Recall Date: Mar 15, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ADAPTIVE STEERING FAULT! WARNING LIGHT IS INTERMITTENT BUT COMES ON WHILE DRIVING. FIRST OCCURRENCE WAS BEFORE OCTOBER 16, 2016. MILEAGE WAS LESS THAN 3000 MILES ON ODOMETER. NOW AT 7000+ MILES BUT LIGHT COMES ON RANDOMLY WITH WARNING TO SEE DEALER IMMEDIATELY.
Corrective Action:
ADAPTIVE STEERING FAULT! WARNING LIGHT IS INTERMITTENT BUT COMES ON WHILE DRIVING. FIRST OCCURRENCE WAS BEFORE OCTOBER 16, 2016. MILEAGE WAS LESS THAN 3000 MILES ON ODOMETER. NOW AT 7000+ MILES BUT LIGHT COMES ON RANDOMLY WITH WARNING TO SEE DEALER IMMEDIATELY.
Additional Notes:
ADAPTIVE STEERING FAULT! WARNING LIGHT IS INTERMITTENT BUT COMES ON WHILE DRIVING. FIRST OCCURRENCE WAS BEFORE OCTOBER 16, 2016. MILEAGE WAS LESS THAN 3000 MILES ON ODOMETER. NOW AT 7000+ MILES BUT LIGHT COMES ON RANDOMLY WITH WARNING TO SEE DEALER IMMEDIATELY.
Mfg Campaign: 10965810
Recall Date: Mar 14, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. AFTER RESTARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. WHILE AT THE DEALER, THE VEHICLE WAS RESTARTED AND THE STEERING OPERATED AS NORMAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. AFTER RESTARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. WHILE AT THE DEALER, THE VEHICLE WAS RESTARTED AND THE STEERING OPERATED AS NORMAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. AFTER RESTARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. WHILE AT THE DEALER, THE VEHICLE WAS RESTARTED AND THE STEERING OPERATED AS NORMAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 10959920
Recall Date: Mar 10, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
MY FORD EDGE WAS PURCHASED NEW IN AUGUST 2016. I AM STARTING TO RECEIVE THE FOLLOWING MESSAGE ON THE DASHBOARD INTERMITTENTLY, "ADAPTIVE STEERING FAULT SERVICE REQUIRED" (SOLID YELLOW WARNING). WARNING APPEARS AT VARIOUS TIMES, WHEN I FIRST START UP, WHILE I AM DRIVING AND ALSO JUST BEFORE I SHUT DOWN.
Corrective Action:
MY FORD EDGE WAS PURCHASED NEW IN AUGUST 2016. I AM STARTING TO RECEIVE THE FOLLOWING MESSAGE ON THE DASHBOARD INTERMITTENTLY, "ADAPTIVE STEERING FAULT SERVICE REQUIRED" (SOLID YELLOW WARNING). WARNING APPEARS AT VARIOUS TIMES, WHEN I FIRST START UP, WHILE I AM DRIVING AND ALSO JUST BEFORE I SHUT DOWN.
Additional Notes:
MY FORD EDGE WAS PURCHASED NEW IN AUGUST 2016. I AM STARTING TO RECEIVE THE FOLLOWING MESSAGE ON THE DASHBOARD INTERMITTENTLY, "ADAPTIVE STEERING FAULT SERVICE REQUIRED" (SOLID YELLOW WARNING). WARNING APPEARS AT VARIOUS TIMES, WHEN I FIRST START UP, WHILE I AM DRIVING AND ALSO JUST BEFORE I SHUT DOWN.
Mfg Campaign: 10958041
Recall Date: Mar 2, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS PULLING INTO A PARKING LOT AND THE ENGINE STALLED. I WAS ABLE TO RESTART THE ENGINE
Corrective Action:
I WAS PULLING INTO A PARKING LOT AND THE ENGINE STALLED. I WAS ABLE TO RESTART THE ENGINE
Additional Notes:
I WAS PULLING INTO A PARKING LOT AND THE ENGINE STALLED. I WAS ABLE TO RESTART THE ENGINE
Mfg Campaign: 10957259
Recall Date: Feb 27, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ADAPTIVE STEERING SYSTEM FAILURE, WHILE CAR MOVING ON HIGHWAY. CURRENTLY INOPERABLE WHILE FORD HAS PARTS SHIPPED FROM GERMANY. REPEAT PROBLEM-RETURN TO DEALER THREE TIMES. FORD DOES NOT KNOW HOW TO FIX AS OF THIS DATE.
Corrective Action:
ADAPTIVE STEERING SYSTEM FAILURE, WHILE CAR MOVING ON HIGHWAY. CURRENTLY INOPERABLE WHILE FORD HAS PARTS SHIPPED FROM GERMANY. REPEAT PROBLEM-RETURN TO DEALER THREE TIMES. FORD DOES NOT KNOW HOW TO FIX AS OF THIS DATE.
Additional Notes:
ADAPTIVE STEERING SYSTEM FAILURE, WHILE CAR MOVING ON HIGHWAY. CURRENTLY INOPERABLE WHILE FORD HAS PARTS SHIPPED FROM GERMANY. REPEAT PROBLEM-RETURN TO DEALER THREE TIMES. FORD DOES NOT KNOW HOW TO FIX AS OF THIS DATE.
Mfg Campaign: 10955420
Recall Date: Feb 18, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE BACKING OUT OF MY DRIVE THIS MORNING, ADAPTIVE STEERING WARNING LIGHT CAME ON . THIS IS A 2016 EDGE SPORT WITH 6600 MILES ON IT, PURCHASED IN JULY 2016.
Corrective Action:
WHILE BACKING OUT OF MY DRIVE THIS MORNING, ADAPTIVE STEERING WARNING LIGHT CAME ON . THIS IS A 2016 EDGE SPORT WITH 6600 MILES ON IT, PURCHASED IN JULY 2016.
Additional Notes:
WHILE BACKING OUT OF MY DRIVE THIS MORNING, ADAPTIVE STEERING WARNING LIGHT CAME ON . THIS IS A 2016 EDGE SPORT WITH 6600 MILES ON IT, PURCHASED IN JULY 2016.
Mfg Campaign: 10954140
Recall Date: Feb 13, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNDER HARD ACCELERATION THERE IS STRONG SMELL IN THE CABIN THAT SMELLS LIKE SULFUR IT HAS GOTTEN SO BAD THAT I HAVE TO DRIVE WITH MY WINDOWS OPEN AND I CARRY A CARBON MONOXIDE DETECTOR BECAUSE I'M WORRIED ABOUT THE FUMES BEING TOXIC. I DO A LOT OF HIGHWAY DRIVING SO MOST OF THE TIMES IT OCCURS ON THE HIGHWAY IT ALSO HAPPEN IN CITY DRIVING FROM FULL STOP.
Corrective Action:
UNDER HARD ACCELERATION THERE IS STRONG SMELL IN THE CABIN THAT SMELLS LIKE SULFUR IT HAS GOTTEN SO BAD THAT I HAVE TO DRIVE WITH MY WINDOWS OPEN AND I CARRY A CARBON MONOXIDE DETECTOR BECAUSE I'M WORRIED ABOUT THE FUMES BEING TOXIC. I DO A LOT OF HIGHWAY DRIVING SO MOST OF THE TIMES IT OCCURS ON THE HIGHWAY IT ALSO HAPPEN IN CITY DRIVING FROM FULL STOP.
Additional Notes:
UNDER HARD ACCELERATION THERE IS STRONG SMELL IN THE CABIN THAT SMELLS LIKE SULFUR IT HAS GOTTEN SO BAD THAT I HAVE TO DRIVE WITH MY WINDOWS OPEN AND I CARRY A CARBON MONOXIDE DETECTOR BECAUSE I'M WORRIED ABOUT THE FUMES BEING TOXIC. I DO A LOT OF HIGHWAY DRIVING SO MOST OF THE TIMES IT OCCURS ON THE HIGHWAY IT ALSO HAPPEN IN CITY DRIVING FROM FULL STOP.
Mfg Campaign: 10954301
Recall Date: Feb 13, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
STOPPED AT A RED LIGHT IN 2016 FORD EDGE. WHEN LIGHT TURNED GREEN, ATTEMPTED TO MAKE LEFT TURN. VEHICLE WOULD NOT ACCELERATE THROUGH THE INTERSECTION AND APPEARED TO STALL. TURNED VEHICLE OFF, RESTARTED AND AGAIN VEHICLE WOULD NOT ACCELERATE. WITH VEHICLE BARELY MOVING, WAS ABLE TO GET OUT OF WAY OF THREE LANES OF ONCOMING TRAFFIC BUT NOW STUCK IN THE MIDDLE OF THE INTERSECTION. WHEN TRAFFIC CLEARED, WAS ABLE TO MAKE LEFT TURN AND CRAWLED AT ABOUT 2-3MPH WITH HAZARD LIGHTS ON. AT THIS TIME, WRENCH YELLOW WARNING LIGHT WAS DISPLAYED. DROVE AT THAT EXTREMELY SLOW SPEED UNTIL REACHED THE LEFT TURN LANE AT THE NEXT INTERSECTION WHERE COULD SAFELY PULL OVER AND PARK. TRIED SEVERAL TIMES TO RESTART BUT CONTINUED TO RECEIVE WRENCH WARNING LIGHT. THAT WAS THEN REPLACED WITH A CHECK ENGINE YELLOW WARNING LIGHT. VEHICLE WOULD STILL NOT ACCELERATE. VEHICLE WAS TOWED TO DEALER. AN EEC TEST WAS RUN AND HAD CODE P2111. THE THROTTLE BODY WAS REPLACED WITH PART AT4Z-9E926-B. THIS WAS UNDER WARRANTY SINCE JUST 17,276 MILES ON THE VEHICLE. IT IS UNNERVING WHEN GAS PEDAL COULD BE PUSHED ALL THE WAY TO THE FLOOR AND STILL BARELY MOVE. THIS INCIDENT WAS VERY SCARY AND FORTUNATE VEHICLE WAS NOT HIT AND THERE WERE NO INJURIES.
Corrective Action:
STOPPED AT A RED LIGHT IN 2016 FORD EDGE. WHEN LIGHT TURNED GREEN, ATTEMPTED TO MAKE LEFT TURN. VEHICLE WOULD NOT ACCELERATE THROUGH THE INTERSECTION AND APPEARED TO STALL. TURNED VEHICLE OFF, RESTARTED AND AGAIN VEHICLE WOULD NOT ACCELERATE. WITH VEHICLE BARELY MOVING, WAS ABLE TO GET OUT OF WAY OF THREE LANES OF ONCOMING TRAFFIC BUT NOW STUCK IN THE MIDDLE OF THE INTERSECTION. WHEN TRAFFIC CLEARED, WAS ABLE TO MAKE LEFT TURN AND CRAWLED AT ABOUT 2-3MPH WITH HAZARD LIGHTS ON. AT THIS TIME, WRENCH YELLOW WARNING LIGHT WAS DISPLAYED. DROVE AT THAT EXTREMELY SLOW SPEED UNTIL REACHED THE LEFT TURN LANE AT THE NEXT INTERSECTION WHERE COULD SAFELY PULL OVER AND PARK. TRIED SEVERAL TIMES TO RESTART BUT CONTINUED TO RECEIVE WRENCH WARNING LIGHT. THAT WAS THEN REPLACED WITH A CHECK ENGINE YELLOW WARNING LIGHT. VEHICLE WOULD STILL NOT ACCELERATE. VEHICLE WAS TOWED TO DEALER. AN EEC TEST WAS RUN AND HAD CODE P2111. THE THROTTLE BODY WAS REPLACED WITH PART AT4Z-9E926-B. THIS WAS UNDER WARRANTY SINCE JUST 17,276 MILES ON THE VEHICLE. IT IS UNNERVING WHEN GAS PEDAL COULD BE PUSHED ALL THE WAY TO THE FLOOR AND STILL BARELY MOVE. THIS INCIDENT WAS VERY SCARY AND FORTUNATE VEHICLE WAS NOT HIT AND THERE WERE NO INJURIES.
Additional Notes:
STOPPED AT A RED LIGHT IN 2016 FORD EDGE. WHEN LIGHT TURNED GREEN, ATTEMPTED TO MAKE LEFT TURN. VEHICLE WOULD NOT ACCELERATE THROUGH THE INTERSECTION AND APPEARED TO STALL. TURNED VEHICLE OFF, RESTARTED AND AGAIN VEHICLE WOULD NOT ACCELERATE. WITH VEHICLE BARELY MOVING, WAS ABLE TO GET OUT OF WAY OF THREE LANES OF ONCOMING TRAFFIC BUT NOW STUCK IN THE MIDDLE OF THE INTERSECTION. WHEN TRAFFIC CLEARED, WAS ABLE TO MAKE LEFT TURN AND CRAWLED AT ABOUT 2-3MPH WITH HAZARD LIGHTS ON. AT THIS TIME, WRENCH YELLOW WARNING LIGHT WAS DISPLAYED. DROVE AT THAT EXTREMELY SLOW SPEED UNTIL REACHED THE LEFT TURN LANE AT THE NEXT INTERSECTION WHERE COULD SAFELY PULL OVER AND PARK. TRIED SEVERAL TIMES TO RESTART BUT CONTINUED TO RECEIVE WRENCH WARNING LIGHT. THAT WAS THEN REPLACED WITH A CHECK ENGINE YELLOW WARNING LIGHT. VEHICLE WOULD STILL NOT ACCELERATE. VEHICLE WAS TOWED TO DEALER. AN EEC TEST WAS RUN AND HAD CODE P2111. THE THROTTLE BODY WAS REPLACED WITH PART AT4Z-9E926-B. THIS WAS UNDER WARRANTY SINCE JUST 17,276 MILES ON THE VEHICLE. IT IS UNNERVING WHEN GAS PEDAL COULD BE PUSHED ALL THE WAY TO THE FLOOR AND STILL BARELY MOVE. THIS INCIDENT WAS VERY SCARY AND FORTUNATE VEHICLE WAS NOT HIT AND THERE WERE NO INJURIES.
Mfg Campaign: 10953906
Recall Date: Feb 10, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 TIMES SINCE PURCHASED IN LATE AUGUST 2016.
Corrective Action:
CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 TIMES SINCE PURCHASED IN LATE AUGUST 2016.
Additional Notes:
CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 TIMES SINCE PURCHASED IN LATE AUGUST 2016.
Mfg Campaign: 10949599
Recall Date: Feb 4, 2017
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 TIMES SINCE PURCHASED IN LATE AUGUST 2016.
Corrective Action:
CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 TIMES SINCE PURCHASED IN LATE AUGUST 2016.
Additional Notes:
CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 TIMES SINCE PURCHASED IN LATE AUGUST 2016.
Mfg Campaign: 10949599
Recall Date: Feb 4, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 TIMES SINCE PURCHASED IN LATE AUGUST 2016.
Corrective Action:
CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 TIMES SINCE PURCHASED IN LATE AUGUST 2016.
Additional Notes:
CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 TIMES SINCE PURCHASED IN LATE AUGUST 2016.
Mfg Campaign: 10949599
Recall Date: Feb 4, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE ADAPTIVE STEERING FAULT ERROR OCCURRED WHILE DRIVING. THE CONTACT HAD TO MANUALLY STEER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,984.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE ADAPTIVE STEERING FAULT ERROR OCCURRED WHILE DRIVING. THE CONTACT HAD TO MANUALLY STEER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,984.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE ADAPTIVE STEERING FAULT ERROR OCCURRED WHILE DRIVING. THE CONTACT HAD TO MANUALLY STEER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,984.
Mfg Campaign: 10948000
Recall Date: Jan 27, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
'ADAPTIVE STEERING FAULT SERVICE REQUIRED' WARNING LIGHT USED TO COME ON AT RANDOM, NOW IT'S THERE PERMANENTLY. I TOOK SOME PHOTOS OF THE INSTRUMENT CLUSTER TO ILLUSTRATE - WILL ATTACH A FILE. HAPPENED FOR THE FIRST TIME 12/15/2016. STAYS ON PERMANENTLY SINCE 1/16/2017.
Corrective Action:
'ADAPTIVE STEERING FAULT SERVICE REQUIRED' WARNING LIGHT USED TO COME ON AT RANDOM, NOW IT'S THERE PERMANENTLY. I TOOK SOME PHOTOS OF THE INSTRUMENT CLUSTER TO ILLUSTRATE - WILL ATTACH A FILE. HAPPENED FOR THE FIRST TIME 12/15/2016. STAYS ON PERMANENTLY SINCE 1/16/2017.
Additional Notes:
'ADAPTIVE STEERING FAULT SERVICE REQUIRED' WARNING LIGHT USED TO COME ON AT RANDOM, NOW IT'S THERE PERMANENTLY. I TOOK SOME PHOTOS OF THE INSTRUMENT CLUSTER TO ILLUSTRATE - WILL ATTACH A FILE. HAPPENED FOR THE FIRST TIME 12/15/2016. STAYS ON PERMANENTLY SINCE 1/16/2017.
Mfg Campaign: 10946632
Recall Date: Jan 20, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
MY FORD EDGE WAS PURCHASED NEW IN JULY 2016 (BUILD DATE OF 5/16). IN STARTING UP THE VEHICLE ON JAN. 15 2017 WITH 6,302 MILES ON THE ODOMETER, THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT CAME ON (SOLID YELLOW WARNING). THIS STAYED ON FOR ABOUT 15 MILES OF A 22 MILE TRIP, THEN WENT OUT. I PARKED THE CAR AT A VALET SERVICE. WHEN THE CAR WAS RETURNED TO ME LATER, I NOTICED THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT WAS ON AGAIN, AND THE STEERING WHEEL WAS NOW TURNED 90 DEGREES TO THE RIGHT IN ORDER TO DRIVE STRAIGHT AHEAD (BLOCKING MY VIEW OF THE INSTRUMENT CLUSTER). THIS SITUATION CONTINUED FOR THE ENTIRE 22 MILE TRIP BACK HOME. DURING THIS TIME, THE STEERING FELT NORMAL OTHER THAN FOR THE POSITION OF THE STEERING WHEEL (WHICH WAS AWKWARD TO SAY THE LEAST). THE WARNING LIGHT WENT OUT THE NEXT MORNING AND THE STEERING WHEEL RETURNED TO IT'S PROPERLY ALIGNED POSITION! THE WARNING LIGHT CAME BACK ON THE NEXT MORNING, BUT SO FAR THE STEERING WHEEL HAS NOT CHANGED FROM IT'S PROPER POSITION.
Corrective Action:
MY FORD EDGE WAS PURCHASED NEW IN JULY 2016 (BUILD DATE OF 5/16). IN STARTING UP THE VEHICLE ON JAN. 15 2017 WITH 6,302 MILES ON THE ODOMETER, THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT CAME ON (SOLID YELLOW WARNING). THIS STAYED ON FOR ABOUT 15 MILES OF A 22 MILE TRIP, THEN WENT OUT. I PARKED THE CAR AT A VALET SERVICE. WHEN THE CAR WAS RETURNED TO ME LATER, I NOTICED THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT WAS ON AGAIN, AND THE STEERING WHEEL WAS NOW TURNED 90 DEGREES TO THE RIGHT IN ORDER TO DRIVE STRAIGHT AHEAD (BLOCKING MY VIEW OF THE INSTRUMENT CLUSTER). THIS SITUATION CONTINUED FOR THE ENTIRE 22 MILE TRIP BACK HOME. DURING THIS TIME, THE STEERING FELT NORMAL OTHER THAN FOR THE POSITION OF THE STEERING WHEEL (WHICH WAS AWKWARD TO SAY THE LEAST). THE WARNING LIGHT WENT OUT THE NEXT MORNING AND THE STEERING WHEEL RETURNED TO IT'S PROPERLY ALIGNED POSITION! THE WARNING LIGHT CAME BACK ON THE NEXT MORNING, BUT SO FAR THE STEERING WHEEL HAS NOT CHANGED FROM IT'S PROPER POSITION.
Additional Notes:
MY FORD EDGE WAS PURCHASED NEW IN JULY 2016 (BUILD DATE OF 5/16). IN STARTING UP THE VEHICLE ON JAN. 15 2017 WITH 6,302 MILES ON THE ODOMETER, THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT CAME ON (SOLID YELLOW WARNING). THIS STAYED ON FOR ABOUT 15 MILES OF A 22 MILE TRIP, THEN WENT OUT. I PARKED THE CAR AT A VALET SERVICE. WHEN THE CAR WAS RETURNED TO ME LATER, I NOTICED THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT WAS ON AGAIN, AND THE STEERING WHEEL WAS NOW TURNED 90 DEGREES TO THE RIGHT IN ORDER TO DRIVE STRAIGHT AHEAD (BLOCKING MY VIEW OF THE INSTRUMENT CLUSTER). THIS SITUATION CONTINUED FOR THE ENTIRE 22 MILE TRIP BACK HOME. DURING THIS TIME, THE STEERING FELT NORMAL OTHER THAN FOR THE POSITION OF THE STEERING WHEEL (WHICH WAS AWKWARD TO SAY THE LEAST). THE WARNING LIGHT WENT OUT THE NEXT MORNING AND THE STEERING WHEEL RETURNED TO IT'S PROPERLY ALIGNED POSITION! THE WARNING LIGHT CAME BACK ON THE NEXT MORNING, BUT SO FAR THE STEERING WHEEL HAS NOT CHANGED FROM IT'S PROPER POSITION.
Mfg Campaign: 10945539
Recall Date: Jan 16, 2017
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