Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT CAME ON AT 41200 MILES. COMPUTER SAYS P0303 MISFIRE. CAR IDLES IN PARK. DRIVES HARD. KNOWN PROBLEM WITH THE 2017 FORD EDGE APPARENTLY MANY COMPLAINTS ONLINE. LUCKILY MY CAR IS STILL UNDER WARRANTY, AND THEY'VE AGREED TO COVER THE FULL COST OF AN ENGINE REPLACEMENT. OTHERS NOT WO LUCKY. FORD KNOWS THIS IS AN ISSUE AND CHARGING 10 GRAND TO REPAIR WHEN ITS REALLY AT NO FAULT OF THE CONSUMERS OWN. IM SCARED TO EVEN GET MY CAR BACK IF THIS WILL HAPPEN AGAIN AND AGAIN AFTER MY WARRANTY IS UP. FORD REALLY SHOULD CORRECT THIS KNOW ISSUE ON ALL 2017 EDGES WHERE COOLANT IS LEAKING INTO THE PISTONS CAUSING MISFIRE BEFORE SOMEONE GETS HURT.
Corrective Action:
CHECK ENGINE LIGHT CAME ON AT 41200 MILES. COMPUTER SAYS P0303 MISFIRE. CAR IDLES IN PARK. DRIVES HARD. KNOWN PROBLEM WITH THE 2017 FORD EDGE APPARENTLY MANY COMPLAINTS ONLINE. LUCKILY MY CAR IS STILL UNDER WARRANTY, AND THEY'VE AGREED TO COVER THE FULL COST OF AN ENGINE REPLACEMENT. OTHERS NOT WO LUCKY. FORD KNOWS THIS IS AN ISSUE AND CHARGING 10 GRAND TO REPAIR WHEN ITS REALLY AT NO FAULT OF THE CONSUMERS OWN. IM SCARED TO EVEN GET MY CAR BACK IF THIS WILL HAPPEN AGAIN AND AGAIN AFTER MY WARRANTY IS UP. FORD REALLY SHOULD CORRECT THIS KNOW ISSUE ON ALL 2017 EDGES WHERE COOLANT IS LEAKING INTO THE PISTONS CAUSING MISFIRE BEFORE SOMEONE GETS HURT.
Additional Notes:
CHECK ENGINE LIGHT CAME ON AT 41200 MILES. COMPUTER SAYS P0303 MISFIRE. CAR IDLES IN PARK. DRIVES HARD. KNOWN PROBLEM WITH THE 2017 FORD EDGE APPARENTLY MANY COMPLAINTS ONLINE. LUCKILY MY CAR IS STILL UNDER WARRANTY, AND THEY'VE AGREED TO COVER THE FULL COST OF AN ENGINE REPLACEMENT. OTHERS NOT WO LUCKY. FORD KNOWS THIS IS AN ISSUE AND CHARGING 10 GRAND TO REPAIR WHEN ITS REALLY AT NO FAULT OF THE CONSUMERS OWN. IM SCARED TO EVEN GET MY CAR BACK IF THIS WILL HAPPEN AGAIN AND AGAIN AFTER MY WARRANTY IS UP. FORD REALLY SHOULD CORRECT THIS KNOW ISSUE ON ALL 2017 EDGES WHERE COOLANT IS LEAKING INTO THE PISTONS CAUSING MISFIRE BEFORE SOMEONE GETS HURT.
Mfg Campaign: 11355454
Recall Date: Sep 16, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CHECK ENGINE LIGHT CAME ON. TOOK THE CAR TO OUR LOCAL FORD DEALERSHIP AND THEY INFORMED ME THAT THE SECOND CYLINDER IS MISFIRING DUE TO COOLANT LEAKING INTO THE CYLINDER. THEY HAVE TOLD ME THE ENGINE NEEDS TO BE REPLACED USING A NEW LONG BLOCK AT 103,002 MILES.
Corrective Action:
THE CHECK ENGINE LIGHT CAME ON. TOOK THE CAR TO OUR LOCAL FORD DEALERSHIP AND THEY INFORMED ME THAT THE SECOND CYLINDER IS MISFIRING DUE TO COOLANT LEAKING INTO THE CYLINDER. THEY HAVE TOLD ME THE ENGINE NEEDS TO BE REPLACED USING A NEW LONG BLOCK AT 103,002 MILES.
Additional Notes:
THE CHECK ENGINE LIGHT CAME ON. TOOK THE CAR TO OUR LOCAL FORD DEALERSHIP AND THEY INFORMED ME THAT THE SECOND CYLINDER IS MISFIRING DUE TO COOLANT LEAKING INTO THE CYLINDER. THEY HAVE TOLD ME THE ENGINE NEEDS TO BE REPLACED USING A NEW LONG BLOCK AT 103,002 MILES.
Mfg Campaign: 11354856
Recall Date: Sep 14, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY SERVICE ENGINE LIGHT CAME ON AND OFF. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS RECEIVED SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. VEHICLE OVERHEATED IN THE MIDDLE IF THE FREEWAY WITH MY CHILDREN INSIDE. I FILLED THE COOLANT AND NEXT DAY IT WAS EMPTY AGAIN. ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAS TO BE REPLACED. HAPPENED BEFORE 60,000 MILES BUT BECAUSE I TOOK IT AFTER 60,000 MILES WARRANTY WAS OUT.
Corrective Action:
MY SERVICE ENGINE LIGHT CAME ON AND OFF. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS RECEIVED SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. VEHICLE OVERHEATED IN THE MIDDLE IF THE FREEWAY WITH MY CHILDREN INSIDE. I FILLED THE COOLANT AND NEXT DAY IT WAS EMPTY AGAIN. ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAS TO BE REPLACED. HAPPENED BEFORE 60,000 MILES BUT BECAUSE I TOOK IT AFTER 60,000 MILES WARRANTY WAS OUT.
Additional Notes:
MY SERVICE ENGINE LIGHT CAME ON AND OFF. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS RECEIVED SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. VEHICLE OVERHEATED IN THE MIDDLE IF THE FREEWAY WITH MY CHILDREN INSIDE. I FILLED THE COOLANT AND NEXT DAY IT WAS EMPTY AGAIN. ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAS TO BE REPLACED. HAPPENED BEFORE 60,000 MILES BUT BECAUSE I TOOK IT AFTER 60,000 MILES WARRANTY WAS OUT.
Mfg Campaign: 11354648
Recall Date: Sep 13, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY SERVICE ENGINE LIGHT CAME ON AND OFF. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS RECEIVED SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. VEHICLE OVERHEATED IN THE MIDDLE IF THE FREEWAY WITH MY CHILDREN INSIDE. I FILLED THE COOLANT AND NEXT DAY IT WAS EMPTY AGAIN. ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAS TO BE REPLACED. HAPPENED BEFORE 60,000 MILES BUT BECAUSE I TOOK IT AFTER 60,000 MILES WARRANTY WAS OUT.
Corrective Action:
MY SERVICE ENGINE LIGHT CAME ON AND OFF. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS RECEIVED SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. VEHICLE OVERHEATED IN THE MIDDLE IF THE FREEWAY WITH MY CHILDREN INSIDE. I FILLED THE COOLANT AND NEXT DAY IT WAS EMPTY AGAIN. ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAS TO BE REPLACED. HAPPENED BEFORE 60,000 MILES BUT BECAUSE I TOOK IT AFTER 60,000 MILES WARRANTY WAS OUT.
Additional Notes:
MY SERVICE ENGINE LIGHT CAME ON AND OFF. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS RECEIVED SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. VEHICLE OVERHEATED IN THE MIDDLE IF THE FREEWAY WITH MY CHILDREN INSIDE. I FILLED THE COOLANT AND NEXT DAY IT WAS EMPTY AGAIN. ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAS TO BE REPLACED. HAPPENED BEFORE 60,000 MILES BUT BECAUSE I TOOK IT AFTER 60,000 MILES WARRANTY WAS OUT.
Mfg Campaign: 11354648
Recall Date: Sep 13, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD SHUDDER WHILE SHIFTING GEARS, WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MCLARTY DANIEL FORD LINCOLN (2609 S WALTON BLVD, BENTONVILLE, AR 72712) WHERE HE WAS INFORMED THAT THE TORQUE CONVERTER WAS DEFECTIVE AND THAT THE ENGINE ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD SHUDDER WHILE SHIFTING GEARS, WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MCLARTY DANIEL FORD LINCOLN (2609 S WALTON BLVD, BENTONVILLE, AR 72712) WHERE HE WAS INFORMED THAT THE TORQUE CONVERTER WAS DEFECTIVE AND THAT THE ENGINE ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD SHUDDER WHILE SHIFTING GEARS, WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MCLARTY DANIEL FORD LINCOLN (2609 S WALTON BLVD, BENTONVILLE, AR 72712) WHERE HE WAS INFORMED THAT THE TORQUE CONVERTER WAS DEFECTIVE AND THAT THE ENGINE ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Mfg Campaign: 11354186
Recall Date: Sep 10, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CHECK ENGINE LIGHT CAME ON WHILE I WAS OUT OF TOWN. I TOOK IT TO THE CLOSET FORD. THEY LET ME KNOW THAT THE SECOND CYLINDER IS MISFIRING. THIS IS HAPPENING BECAUSE COOLANT HAS LEAKED INTO. THEY STATED THAT I NEED A NEW ENGINE AND REPLACE THE LONG BLOCK.
Corrective Action:
THE CHECK ENGINE LIGHT CAME ON WHILE I WAS OUT OF TOWN. I TOOK IT TO THE CLOSET FORD. THEY LET ME KNOW THAT THE SECOND CYLINDER IS MISFIRING. THIS IS HAPPENING BECAUSE COOLANT HAS LEAKED INTO. THEY STATED THAT I NEED A NEW ENGINE AND REPLACE THE LONG BLOCK.
Additional Notes:
THE CHECK ENGINE LIGHT CAME ON WHILE I WAS OUT OF TOWN. I TOOK IT TO THE CLOSET FORD. THEY LET ME KNOW THAT THE SECOND CYLINDER IS MISFIRING. THIS IS HAPPENING BECAUSE COOLANT HAS LEAKED INTO. THEY STATED THAT I NEED A NEW ENGINE AND REPLACE THE LONG BLOCK.
Mfg Campaign: 11353625
Recall Date: Sep 8, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THERE IS COOLANT LEAKING INTO THE ENGINE ON A CONSISTENT BASIS. I HAVE TO REPLACE THE COOLANT DAILY, AND IF NOT, THE CAR OVERHEATS MAKING IT A HAZARD ON THE ROADS. FORD IS AWARE THAT THIS IS A MANUFACTURER'S ISSUE BUT REFUSE TO ACKNOWLEDGE THAT IT SHOULD BE A RECALL. HTTPS://NAM01.SAFELINKS.PROTECTION.OUTLOOK.COM/?URL=HTTPS%3A%2F%2FFORD.OEMDTC.COM%2F4476%2F2-0L-ECOBOOST-COOLANT-IN-CYLINDERS-WHITE-EXHAUST-SMOKE-AND-OR-ILLUMINATED-MIL-2015-2019-FORD-LINCOLN&DATA=01%7C01%7CMARKWATSON%40STANFORDHEALTHCARE.ORG%7C57D1A43CAB98470F14FB08D833D48862%7C9866B506DC9D48DDB7203A50DB77A1CC%7C0&SDATA=HSPXFQ0ILJXN0C%2FS4W2AY47KQWBSXW89XG2CUQ16KT0%3D&RESERVED=0
Corrective Action:
THERE IS COOLANT LEAKING INTO THE ENGINE ON A CONSISTENT BASIS. I HAVE TO REPLACE THE COOLANT DAILY, AND IF NOT, THE CAR OVERHEATS MAKING IT A HAZARD ON THE ROADS. FORD IS AWARE THAT THIS IS A MANUFACTURER'S ISSUE BUT REFUSE TO ACKNOWLEDGE THAT IT SHOULD BE A RECALL. HTTPS://NAM01.SAFELINKS.PROTECTION.OUTLOOK.COM/?URL=HTTPS%3A%2F%2FFORD.OEMDTC.COM%2F4476%2F2-0L-ECOBOOST-COOLANT-IN-CYLINDERS-WHITE-EXHAUST-SMOKE-AND-OR-ILLUMINATED-MIL-2015-2019-FORD-LINCOLN&DATA=01%7C01%7CMARKWATSON%40STANFORDHEALTHCARE.ORG%7C57D1A43CAB98470F14FB08D833D48862%7C9866B506DC9D48DDB7203A50DB77A1CC%7C0&SDATA=HSPXFQ0ILJXN0C%2FS4W2AY47KQWBSXW89XG2CUQ16KT0%3D&RESERVED=0
Additional Notes:
THERE IS COOLANT LEAKING INTO THE ENGINE ON A CONSISTENT BASIS. I HAVE TO REPLACE THE COOLANT DAILY, AND IF NOT, THE CAR OVERHEATS MAKING IT A HAZARD ON THE ROADS. FORD IS AWARE THAT THIS IS A MANUFACTURER'S ISSUE BUT REFUSE TO ACKNOWLEDGE THAT IT SHOULD BE A RECALL. HTTPS://NAM01.SAFELINKS.PROTECTION.OUTLOOK.COM/?URL=HTTPS%3A%2F%2FFORD.OEMDTC.COM%2F4476%2F2-0L-ECOBOOST-COOLANT-IN-CYLINDERS-WHITE-EXHAUST-SMOKE-AND-OR-ILLUMINATED-MIL-2015-2019-FORD-LINCOLN&DATA=01%7C01%7CMARKWATSON%40STANFORDHEALTHCARE.ORG%7C57D1A43CAB98470F14FB08D833D48862%7C9866B506DC9D48DDB7203A50DB77A1CC%7C0&SDATA=HSPXFQ0ILJXN0C%2FS4W2AY47KQWBSXW89XG2CUQ16KT0%3D&RESERVED=0
Mfg Campaign: 11353725
Recall Date: Sep 8, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY SERVICE ENGINE LIGHT CAME ON A FEW WEEKS AGO. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS COST ME APPROX $300. STILL SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. NOTICED COOLANT LEVEL WAS LOW WHICH WAS OUT OF THE NORM. I CHECKED OIL AND IT WAS A MILKLY COLOR WHICH MEANS COOLANT IS IN OIL. GOING TO TAKE TO A SHOP THIS WEEK TO DETERMINE ISSUE/ISSUES GOING ON. IT IS A 2017 FORD EDGE WITH ONLY 76,000 MILES.
Corrective Action:
MY SERVICE ENGINE LIGHT CAME ON A FEW WEEKS AGO. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS COST ME APPROX $300. STILL SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. NOTICED COOLANT LEVEL WAS LOW WHICH WAS OUT OF THE NORM. I CHECKED OIL AND IT WAS A MILKLY COLOR WHICH MEANS COOLANT IS IN OIL. GOING TO TAKE TO A SHOP THIS WEEK TO DETERMINE ISSUE/ISSUES GOING ON. IT IS A 2017 FORD EDGE WITH ONLY 76,000 MILES.
Additional Notes:
MY SERVICE ENGINE LIGHT CAME ON A FEW WEEKS AGO. READING CYLINDER 2 MISFIRING. REPLACE PLUGS AND IGNITION COILS COST ME APPROX $300. STILL SAME ERROR. ENGINE STARTED RUNNING ROUGHER AND WHITE SMOKE STARTED COMING FROM EXHAUST. NOTICED COOLANT LEVEL WAS LOW WHICH WAS OUT OF THE NORM. I CHECKED OIL AND IT WAS A MILKLY COLOR WHICH MEANS COOLANT IS IN OIL. GOING TO TAKE TO A SHOP THIS WEEK TO DETERMINE ISSUE/ISSUES GOING ON. IT IS A 2017 FORD EDGE WITH ONLY 76,000 MILES.
Mfg Campaign: 11353445
Recall Date: Sep 6, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I STARTED HAVING PROBLEM WITH MY CAR AROUND 60K MILES, AND THE SHOP INFORMED ME I NEEDED A NEW ENGINE. FORD HAS KNOW ABOUT THIS DEFECTED ENGINES AND DID NOT DO A RECALL AND STILL SOLD THESE CARS TO PEOPLE WITHOUT THE KNOWLEDGE OF A DEFECTED ENGINE. THEY ARE LETTING THE WARRANTY RUN OUT, AND THEN LEAVING THE COST TO THE CONSUMERS TO REPLACE. I WOULD HAVE NEVER BOUGHT MY SUV IF I WOULD HAVE KNOWN ABOUT A DEFECTED ENGINE
Corrective Action:
I STARTED HAVING PROBLEM WITH MY CAR AROUND 60K MILES, AND THE SHOP INFORMED ME I NEEDED A NEW ENGINE. FORD HAS KNOW ABOUT THIS DEFECTED ENGINES AND DID NOT DO A RECALL AND STILL SOLD THESE CARS TO PEOPLE WITHOUT THE KNOWLEDGE OF A DEFECTED ENGINE. THEY ARE LETTING THE WARRANTY RUN OUT, AND THEN LEAVING THE COST TO THE CONSUMERS TO REPLACE. I WOULD HAVE NEVER BOUGHT MY SUV IF I WOULD HAVE KNOWN ABOUT A DEFECTED ENGINE
Additional Notes:
I STARTED HAVING PROBLEM WITH MY CAR AROUND 60K MILES, AND THE SHOP INFORMED ME I NEEDED A NEW ENGINE. FORD HAS KNOW ABOUT THIS DEFECTED ENGINES AND DID NOT DO A RECALL AND STILL SOLD THESE CARS TO PEOPLE WITHOUT THE KNOWLEDGE OF A DEFECTED ENGINE. THEY ARE LETTING THE WARRANTY RUN OUT, AND THEN LEAVING THE COST TO THE CONSUMERS TO REPLACE. I WOULD HAVE NEVER BOUGHT MY SUV IF I WOULD HAVE KNOWN ABOUT A DEFECTED ENGINE
Mfg Campaign: 11353129
Recall Date: Sep 4, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ENGINE LIGHT CAME ON. TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAD TO BE REPLACED. $9,300 QUOTE TO PUT A NEW ENGINE IN, AND VEHICLE IS OUT OF WARRANTY. THE SERVICE ADVISOR AT THE DEALERSHIP AND THE MECHANIC BOTH ADMITTED IT IS A KNOWN DEFECT AND SAID THERE IS A TSB BULLETIN ON THE ISSUE. COMPLETELY UNACCEPTABLE FAILURE OF THE FORD PRODUCT.
Corrective Action:
ENGINE LIGHT CAME ON. TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAD TO BE REPLACED. $9,300 QUOTE TO PUT A NEW ENGINE IN, AND VEHICLE IS OUT OF WARRANTY. THE SERVICE ADVISOR AT THE DEALERSHIP AND THE MECHANIC BOTH ADMITTED IT IS A KNOWN DEFECT AND SAID THERE IS A TSB BULLETIN ON THE ISSUE. COMPLETELY UNACCEPTABLE FAILURE OF THE FORD PRODUCT.
Additional Notes:
ENGINE LIGHT CAME ON. TOOK IT TO THE DEALERSHIP FOR DIAGNOSTIC. COOLANT LEAKING INTO CYLINDER 2. ENGINE HAD TO BE REPLACED. $9,300 QUOTE TO PUT A NEW ENGINE IN, AND VEHICLE IS OUT OF WARRANTY. THE SERVICE ADVISOR AT THE DEALERSHIP AND THE MECHANIC BOTH ADMITTED IT IS A KNOWN DEFECT AND SAID THERE IS A TSB BULLETIN ON THE ISSUE. COMPLETELY UNACCEPTABLE FAILURE OF THE FORD PRODUCT.
Mfg Campaign: 11352998
Recall Date: Sep 3, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
FULL ISSUE HISTORY DOCUMENT ATTACHED.
Corrective Action:
FULL ISSUE HISTORY DOCUMENT ATTACHED.
Additional Notes:
FULL ISSUE HISTORY DOCUMENT ATTACHED.
Mfg Campaign: 11351259
Recall Date: Aug 25, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
FULL ISSUE HISTORY DOCUMENT ATTACHED.
Corrective Action:
FULL ISSUE HISTORY DOCUMENT ATTACHED.
Additional Notes:
FULL ISSUE HISTORY DOCUMENT ATTACHED.
Mfg Campaign: 11351259
Recall Date: Aug 25, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
IN JUNE 2020 THE ENGINE LIGHT CAME ON. WE CALLED OUR LOCAL FORD DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE NOT ABLE TO LOOK AT IT FOR A FEW DAYS, BUT WAS TOLD IT WOULD BE FINE TO DRIVE. WE NEEDED THE CAR TO GET TO WORK AND BACK SO WE TOOK IT IN TO HAVE IT CHECKED WITH ANOTHER REPUTABLE SERVICE PROVIDER. HE INFORMED US THAT WE DEFIANTLY NEEDED TO TAKE IT TO OUR LOCAL FORD DEALERSHIP AS THE CODE IT WAS THROWING, P0301-P0304, WAS A MAJOR ENGINE DEFECT. HE TOLD US THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON THIS VEHICLE AND THAT THE ENGINE MOST LIKELY WOULD NEED TO BE REPLACED. WE IMMEDIATELY CALLED NEWBERG FORD AND MADE ANOTHER APPOINTMENT. WE TOOK IT IN AND AFTER A DAY IN A HALF WERE TOLD THAT IT WAS INDEED AN ENGINE DEFECT AND THE ENGINE WOULD NEED TO BE REPLACED. WE WERE ALSO TOLD THAT WE SHOULD NOT DRIVE THIS VEHICLE AS IT COULD FAIL WHILE DRIVING. THANK GOD WE DID NOT FOLLOW THEIR FIRST ADVICE THAT IT WOULD BE FINE TO DRIVE! AT FIRST, THEY TOLD US IT WAS GOING TO COST US OVER $8000 TO REPAIR. WE WERE DEVASTATED. WHILE WE STILL OWED SEVERAL THOUSAND DOLLARS ON THE CAR, WE REALLY DID NOT HAVE THAT KIND OF MONEY! WE COULDN'T NOT FIX IT AS IT IS A DAILY DRIVER. FORTUNATELY, THE DEALERSHIP CAME UP WITH A LOWER COST TO REPAIR IT, WHICH WAS WEIRD, BUT WE WERE ABLE TO FINANCE IT TO GET THE WORK DONE. NOW WE ARE NOT ONLY MAKING CAR PAYMENTS BUT ALSO PAYMENTS ON A LOAN THAT IS ALMOST HALF OF WHAT IS OWED ON THIS CAR! THIS IS NOT ACCEPTABLE!!! WE PURCHASED THIS CAR WITH THE CONFIDENCE WE HAVE ALWAYS HAD IN FORD. FORD IS VERY AWARE OF THIS 'DEFECT 'IN THIS ENGINE AND IS NOT WILLING TO MAKE ANY EFFORT TO RECALL IT?? THIS WAS NOT ANYTHING WE DID TO THIS VEHICLE; IT IS DUE TO A MANUFACTURING DEFECT!!!!
Corrective Action:
IN JUNE 2020 THE ENGINE LIGHT CAME ON. WE CALLED OUR LOCAL FORD DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE NOT ABLE TO LOOK AT IT FOR A FEW DAYS, BUT WAS TOLD IT WOULD BE FINE TO DRIVE. WE NEEDED THE CAR TO GET TO WORK AND BACK SO WE TOOK IT IN TO HAVE IT CHECKED WITH ANOTHER REPUTABLE SERVICE PROVIDER. HE INFORMED US THAT WE DEFIANTLY NEEDED TO TAKE IT TO OUR LOCAL FORD DEALERSHIP AS THE CODE IT WAS THROWING, P0301-P0304, WAS A MAJOR ENGINE DEFECT. HE TOLD US THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON THIS VEHICLE AND THAT THE ENGINE MOST LIKELY WOULD NEED TO BE REPLACED. WE IMMEDIATELY CALLED NEWBERG FORD AND MADE ANOTHER APPOINTMENT. WE TOOK IT IN AND AFTER A DAY IN A HALF WERE TOLD THAT IT WAS INDEED AN ENGINE DEFECT AND THE ENGINE WOULD NEED TO BE REPLACED. WE WERE ALSO TOLD THAT WE SHOULD NOT DRIVE THIS VEHICLE AS IT COULD FAIL WHILE DRIVING. THANK GOD WE DID NOT FOLLOW THEIR FIRST ADVICE THAT IT WOULD BE FINE TO DRIVE! AT FIRST, THEY TOLD US IT WAS GOING TO COST US OVER $8000 TO REPAIR. WE WERE DEVASTATED. WHILE WE STILL OWED SEVERAL THOUSAND DOLLARS ON THE CAR, WE REALLY DID NOT HAVE THAT KIND OF MONEY! WE COULDN'T NOT FIX IT AS IT IS A DAILY DRIVER. FORTUNATELY, THE DEALERSHIP CAME UP WITH A LOWER COST TO REPAIR IT, WHICH WAS WEIRD, BUT WE WERE ABLE TO FINANCE IT TO GET THE WORK DONE. NOW WE ARE NOT ONLY MAKING CAR PAYMENTS BUT ALSO PAYMENTS ON A LOAN THAT IS ALMOST HALF OF WHAT IS OWED ON THIS CAR! THIS IS NOT ACCEPTABLE!!! WE PURCHASED THIS CAR WITH THE CONFIDENCE WE HAVE ALWAYS HAD IN FORD. FORD IS VERY AWARE OF THIS 'DEFECT 'IN THIS ENGINE AND IS NOT WILLING TO MAKE ANY EFFORT TO RECALL IT?? THIS WAS NOT ANYTHING WE DID TO THIS VEHICLE; IT IS DUE TO A MANUFACTURING DEFECT!!!!
Additional Notes:
IN JUNE 2020 THE ENGINE LIGHT CAME ON. WE CALLED OUR LOCAL FORD DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE NOT ABLE TO LOOK AT IT FOR A FEW DAYS, BUT WAS TOLD IT WOULD BE FINE TO DRIVE. WE NEEDED THE CAR TO GET TO WORK AND BACK SO WE TOOK IT IN TO HAVE IT CHECKED WITH ANOTHER REPUTABLE SERVICE PROVIDER. HE INFORMED US THAT WE DEFIANTLY NEEDED TO TAKE IT TO OUR LOCAL FORD DEALERSHIP AS THE CODE IT WAS THROWING, P0301-P0304, WAS A MAJOR ENGINE DEFECT. HE TOLD US THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON THIS VEHICLE AND THAT THE ENGINE MOST LIKELY WOULD NEED TO BE REPLACED. WE IMMEDIATELY CALLED NEWBERG FORD AND MADE ANOTHER APPOINTMENT. WE TOOK IT IN AND AFTER A DAY IN A HALF WERE TOLD THAT IT WAS INDEED AN ENGINE DEFECT AND THE ENGINE WOULD NEED TO BE REPLACED. WE WERE ALSO TOLD THAT WE SHOULD NOT DRIVE THIS VEHICLE AS IT COULD FAIL WHILE DRIVING. THANK GOD WE DID NOT FOLLOW THEIR FIRST ADVICE THAT IT WOULD BE FINE TO DRIVE! AT FIRST, THEY TOLD US IT WAS GOING TO COST US OVER $8000 TO REPAIR. WE WERE DEVASTATED. WHILE WE STILL OWED SEVERAL THOUSAND DOLLARS ON THE CAR, WE REALLY DID NOT HAVE THAT KIND OF MONEY! WE COULDN'T NOT FIX IT AS IT IS A DAILY DRIVER. FORTUNATELY, THE DEALERSHIP CAME UP WITH A LOWER COST TO REPAIR IT, WHICH WAS WEIRD, BUT WE WERE ABLE TO FINANCE IT TO GET THE WORK DONE. NOW WE ARE NOT ONLY MAKING CAR PAYMENTS BUT ALSO PAYMENTS ON A LOAN THAT IS ALMOST HALF OF WHAT IS OWED ON THIS CAR! THIS IS NOT ACCEPTABLE!!! WE PURCHASED THIS CAR WITH THE CONFIDENCE WE HAVE ALWAYS HAD IN FORD. FORD IS VERY AWARE OF THIS 'DEFECT 'IN THIS ENGINE AND IS NOT WILLING TO MAKE ANY EFFORT TO RECALL IT?? THIS WAS NOT ANYTHING WE DID TO THIS VEHICLE; IT IS DUE TO A MANUFACTURING DEFECT!!!!
Mfg Campaign: 11350401
Recall Date: Aug 20, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
IN JUNE 2020 THE ENGINE LIGHT CAME ON. WE CALLED OUR LOCAL FORD DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE NOT ABLE TO LOOK AT IT FOR A FEW DAYS, BUT WAS TOLD IT WOULD BE FINE TO DRIVE. WE NEEDED THE CAR TO GET TO WORK AND BACK SO WE TOOK IT IN TO HAVE IT CHECKED WITH ANOTHER REPUTABLE SERVICE PROVIDER. HE INFORMED US THAT WE DEFIANTLY NEEDED TO TAKE IT TO OUR LOCAL FORD DEALERSHIP AS THE CODE IT WAS THROWING WAS A MAJOR ENGINE PROBLEM.THE CODES WERE P0301-P0304, WHICH IS A DEFECT IN THE ENGINE WHICH WILL ALLOW COOLANT INTRUSION INTO THE CYLINDERS. HE TOLD US THAT THERE WAS TECHNICAL SERVICE BULLETIN, COPY INCLUDED WITH THIS LETTER, ON THIS VEHICLE AND THAT THE ENGINE MOST LIKELY WOULD NEED TO BE REPLACED. WE IMMEDIATELY CALLED NEWBERG FORD AND MADE ANOTHER APPOINTMENT. WE TOOK IT IN AND AFTER A DAY IN A HALF WERE TOLD THAT IT WAS INDEED AN ENGINE DEFECT AND THE ENGINE WOULD NEED TO BE REPLACED. WE WERE ALSO TOLD THAT WE SHOULD NOT DRIVE THIS VEHICLE AS IT COULD FAIL WHILE DRIVING. THANK GOD WE DID NOT FOLLOW THEIR FIRST ADVICE THAT IT WOULD BE FINE TO DRIVE! AT FIRST, THEY TOLD US IT WAS GOING TO COST US OVER $8000 TO REPAIR. WE WERE DEVASTATED. WHILE WE STILL OWED SEVERAL THOUSAND DOLLARS ON THE CAR, WE REALLY DID NOT HAVE THAT KIND OF MONEY! WE COULDN'T NOT FIX IT AS IT IS A DAILY DRIVER. FORTUNATELY, THE DEALERSHIP CAME UP WITH A LOWER COST TO REPAIR IT, WHICH WAS WEIRD, BUT WE WERE ABLE TO FINANCE IT TO GET THE WORK DONE. NOW WE ARE NOT ONLY MAKING CAR PAYMENTS BUT ALSO PAYMENTS ON A LOAN THAT IS ALMOST HALF THE WHAT IS OWED ON THIS CAR! THIS IS NOT ACCEPTABLE!!! WE PURCHASED THIS CAR WITH THE CONFIDENCE WE HAVE ALWAYS HAD IN FORD. FORD IS VERY AWARE OF THIS 'DEFECT 'IN THIS ENGINE AND IS NOT WILLING TO MAKE ANY EFFORT TO RECALL IT?? THIS WAS NOT ANYTHING WE DID TO THIS VEHICLE; IT IS DUE TO A MANUFACTURING DEFECT!!!!
Corrective Action:
IN JUNE 2020 THE ENGINE LIGHT CAME ON. WE CALLED OUR LOCAL FORD DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE NOT ABLE TO LOOK AT IT FOR A FEW DAYS, BUT WAS TOLD IT WOULD BE FINE TO DRIVE. WE NEEDED THE CAR TO GET TO WORK AND BACK SO WE TOOK IT IN TO HAVE IT CHECKED WITH ANOTHER REPUTABLE SERVICE PROVIDER. HE INFORMED US THAT WE DEFIANTLY NEEDED TO TAKE IT TO OUR LOCAL FORD DEALERSHIP AS THE CODE IT WAS THROWING WAS A MAJOR ENGINE PROBLEM.THE CODES WERE P0301-P0304, WHICH IS A DEFECT IN THE ENGINE WHICH WILL ALLOW COOLANT INTRUSION INTO THE CYLINDERS. HE TOLD US THAT THERE WAS TECHNICAL SERVICE BULLETIN, COPY INCLUDED WITH THIS LETTER, ON THIS VEHICLE AND THAT THE ENGINE MOST LIKELY WOULD NEED TO BE REPLACED. WE IMMEDIATELY CALLED NEWBERG FORD AND MADE ANOTHER APPOINTMENT. WE TOOK IT IN AND AFTER A DAY IN A HALF WERE TOLD THAT IT WAS INDEED AN ENGINE DEFECT AND THE ENGINE WOULD NEED TO BE REPLACED. WE WERE ALSO TOLD THAT WE SHOULD NOT DRIVE THIS VEHICLE AS IT COULD FAIL WHILE DRIVING. THANK GOD WE DID NOT FOLLOW THEIR FIRST ADVICE THAT IT WOULD BE FINE TO DRIVE! AT FIRST, THEY TOLD US IT WAS GOING TO COST US OVER $8000 TO REPAIR. WE WERE DEVASTATED. WHILE WE STILL OWED SEVERAL THOUSAND DOLLARS ON THE CAR, WE REALLY DID NOT HAVE THAT KIND OF MONEY! WE COULDN'T NOT FIX IT AS IT IS A DAILY DRIVER. FORTUNATELY, THE DEALERSHIP CAME UP WITH A LOWER COST TO REPAIR IT, WHICH WAS WEIRD, BUT WE WERE ABLE TO FINANCE IT TO GET THE WORK DONE. NOW WE ARE NOT ONLY MAKING CAR PAYMENTS BUT ALSO PAYMENTS ON A LOAN THAT IS ALMOST HALF THE WHAT IS OWED ON THIS CAR! THIS IS NOT ACCEPTABLE!!! WE PURCHASED THIS CAR WITH THE CONFIDENCE WE HAVE ALWAYS HAD IN FORD. FORD IS VERY AWARE OF THIS 'DEFECT 'IN THIS ENGINE AND IS NOT WILLING TO MAKE ANY EFFORT TO RECALL IT?? THIS WAS NOT ANYTHING WE DID TO THIS VEHICLE; IT IS DUE TO A MANUFACTURING DEFECT!!!!
Additional Notes:
IN JUNE 2020 THE ENGINE LIGHT CAME ON. WE CALLED OUR LOCAL FORD DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE NOT ABLE TO LOOK AT IT FOR A FEW DAYS, BUT WAS TOLD IT WOULD BE FINE TO DRIVE. WE NEEDED THE CAR TO GET TO WORK AND BACK SO WE TOOK IT IN TO HAVE IT CHECKED WITH ANOTHER REPUTABLE SERVICE PROVIDER. HE INFORMED US THAT WE DEFIANTLY NEEDED TO TAKE IT TO OUR LOCAL FORD DEALERSHIP AS THE CODE IT WAS THROWING WAS A MAJOR ENGINE PROBLEM.THE CODES WERE P0301-P0304, WHICH IS A DEFECT IN THE ENGINE WHICH WILL ALLOW COOLANT INTRUSION INTO THE CYLINDERS. HE TOLD US THAT THERE WAS TECHNICAL SERVICE BULLETIN, COPY INCLUDED WITH THIS LETTER, ON THIS VEHICLE AND THAT THE ENGINE MOST LIKELY WOULD NEED TO BE REPLACED. WE IMMEDIATELY CALLED NEWBERG FORD AND MADE ANOTHER APPOINTMENT. WE TOOK IT IN AND AFTER A DAY IN A HALF WERE TOLD THAT IT WAS INDEED AN ENGINE DEFECT AND THE ENGINE WOULD NEED TO BE REPLACED. WE WERE ALSO TOLD THAT WE SHOULD NOT DRIVE THIS VEHICLE AS IT COULD FAIL WHILE DRIVING. THANK GOD WE DID NOT FOLLOW THEIR FIRST ADVICE THAT IT WOULD BE FINE TO DRIVE! AT FIRST, THEY TOLD US IT WAS GOING TO COST US OVER $8000 TO REPAIR. WE WERE DEVASTATED. WHILE WE STILL OWED SEVERAL THOUSAND DOLLARS ON THE CAR, WE REALLY DID NOT HAVE THAT KIND OF MONEY! WE COULDN'T NOT FIX IT AS IT IS A DAILY DRIVER. FORTUNATELY, THE DEALERSHIP CAME UP WITH A LOWER COST TO REPAIR IT, WHICH WAS WEIRD, BUT WE WERE ABLE TO FINANCE IT TO GET THE WORK DONE. NOW WE ARE NOT ONLY MAKING CAR PAYMENTS BUT ALSO PAYMENTS ON A LOAN THAT IS ALMOST HALF THE WHAT IS OWED ON THIS CAR! THIS IS NOT ACCEPTABLE!!! WE PURCHASED THIS CAR WITH THE CONFIDENCE WE HAVE ALWAYS HAD IN FORD. FORD IS VERY AWARE OF THIS 'DEFECT 'IN THIS ENGINE AND IS NOT WILLING TO MAKE ANY EFFORT TO RECALL IT?? THIS WAS NOT ANYTHING WE DID TO THIS VEHICLE; IT IS DUE TO A MANUFACTURING DEFECT!!!!
Mfg Campaign: 11350421
Recall Date: Aug 20, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NOTICED CRACK IN PANORAMIC SUNROOF WHEN PARKED IN HOME GARAGE; NO POINT OF IMPACT DETECTED
Corrective Action:
NOTICED CRACK IN PANORAMIC SUNROOF WHEN PARKED IN HOME GARAGE; NO POINT OF IMPACT DETECTED
Additional Notes:
NOTICED CRACK IN PANORAMIC SUNROOF WHEN PARKED IN HOME GARAGE; NO POINT OF IMPACT DETECTED
Mfg Campaign: 11350509
Recall Date: Aug 20, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: AWAITING# (SERVICE BRAKES, HYDRAULIC) (MANUFACTURER CAMPAIGN NUMBER: 20S42) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER FORD OF QUEENS LOCATED AT 139-48 QUEENS BLVD, QUEENS, NY 11435 AND THE MANUFACTURER WERE NOTIFIED OF THE ISSUE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE AND NO ESTIMATED TIME FOR PARTS AVAILABILITY WERE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: AWAITING# (SERVICE BRAKES, HYDRAULIC) (MANUFACTURER CAMPAIGN NUMBER: 20S42) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER FORD OF QUEENS LOCATED AT 139-48 QUEENS BLVD, QUEENS, NY 11435 AND THE MANUFACTURER WERE NOTIFIED OF THE ISSUE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE AND NO ESTIMATED TIME FOR PARTS AVAILABILITY WERE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: AWAITING# (SERVICE BRAKES, HYDRAULIC) (MANUFACTURER CAMPAIGN NUMBER: 20S42) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER FORD OF QUEENS LOCATED AT 139-48 QUEENS BLVD, QUEENS, NY 11435 AND THE MANUFACTURER WERE NOTIFIED OF THE ISSUE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE AND NO ESTIMATED TIME FOR PARTS AVAILABILITY WERE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11349818
Recall Date: Aug 17, 2020
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WENT TO WASH MY 2017 FORD EDGE CAR TWO WEEKS AGO IN MY DRIVEWAY AND NOTICE THE PANORAMIC ROOF GLASS HAD WAVY CRACKS IN IT. NO CHIPS OR LEAKS JUST A WAVY CRACK THAT CAN BE FELT FROM THE EXTERIOR. RESERCHED THIS ISSUE AND FOUND IT TO BE COMMON IN EDGES FROM 2014 AND UP TO THE POINT THAT THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST FORD FOR NOT DOING ANYTHING THAT WAS DROPPED IN 2016. I DON'T KNOW IF IT'S A STRESS FRACTURE OR DUE TO THE HEAT. ETHIER WAY I AM CONCERNED THE GLASS IS GOING TO FAIL EVEN MORE. THERE ARE ACCOUNTS WHERE THESE ROOFS HAVE EXPLODED WHILE DRIVING ALSO.
Corrective Action:
WENT TO WASH MY 2017 FORD EDGE CAR TWO WEEKS AGO IN MY DRIVEWAY AND NOTICE THE PANORAMIC ROOF GLASS HAD WAVY CRACKS IN IT. NO CHIPS OR LEAKS JUST A WAVY CRACK THAT CAN BE FELT FROM THE EXTERIOR. RESERCHED THIS ISSUE AND FOUND IT TO BE COMMON IN EDGES FROM 2014 AND UP TO THE POINT THAT THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST FORD FOR NOT DOING ANYTHING THAT WAS DROPPED IN 2016. I DON'T KNOW IF IT'S A STRESS FRACTURE OR DUE TO THE HEAT. ETHIER WAY I AM CONCERNED THE GLASS IS GOING TO FAIL EVEN MORE. THERE ARE ACCOUNTS WHERE THESE ROOFS HAVE EXPLODED WHILE DRIVING ALSO.
Additional Notes:
WENT TO WASH MY 2017 FORD EDGE CAR TWO WEEKS AGO IN MY DRIVEWAY AND NOTICE THE PANORAMIC ROOF GLASS HAD WAVY CRACKS IN IT. NO CHIPS OR LEAKS JUST A WAVY CRACK THAT CAN BE FELT FROM THE EXTERIOR. RESERCHED THIS ISSUE AND FOUND IT TO BE COMMON IN EDGES FROM 2014 AND UP TO THE POINT THAT THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST FORD FOR NOT DOING ANYTHING THAT WAS DROPPED IN 2016. I DON'T KNOW IF IT'S A STRESS FRACTURE OR DUE TO THE HEAT. ETHIER WAY I AM CONCERNED THE GLASS IS GOING TO FAIL EVEN MORE. THERE ARE ACCOUNTS WHERE THESE ROOFS HAVE EXPLODED WHILE DRIVING ALSO.
Mfg Campaign: 11349269
Recall Date: Aug 14, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ENGINE LIGHT CAME ON. CODE WAS P0302, INITIAL INPUT FROM FORD DEALER, CHANGE SPARK PLUGS, 98XXX MILES, PROBABLY DUE FOR A TUNE-UP. MAINTENANCE PERFORMED, CODE RESET. ENGINE LIGHT CAME BACK ON, AND ENGINE COOLANT OVERTEMPT INDICATION WHILE DRIVING INTO WORK, LOW ON ANTI-FREEZE, TAKEN TO DIFFERENT FORD DEALER THAT SAME AFTERNOON, BORESCOPE OF CYLINDER 2 INDICATES LEAKAGE OF ANTIFREEZE INTO THE CYLINDER TOLD THAT ENGINE LONGBLOCK WILL REQUIRE REPLACEMENT.
Corrective Action:
ENGINE LIGHT CAME ON. CODE WAS P0302, INITIAL INPUT FROM FORD DEALER, CHANGE SPARK PLUGS, 98XXX MILES, PROBABLY DUE FOR A TUNE-UP. MAINTENANCE PERFORMED, CODE RESET. ENGINE LIGHT CAME BACK ON, AND ENGINE COOLANT OVERTEMPT INDICATION WHILE DRIVING INTO WORK, LOW ON ANTI-FREEZE, TAKEN TO DIFFERENT FORD DEALER THAT SAME AFTERNOON, BORESCOPE OF CYLINDER 2 INDICATES LEAKAGE OF ANTIFREEZE INTO THE CYLINDER TOLD THAT ENGINE LONGBLOCK WILL REQUIRE REPLACEMENT.
Additional Notes:
ENGINE LIGHT CAME ON. CODE WAS P0302, INITIAL INPUT FROM FORD DEALER, CHANGE SPARK PLUGS, 98XXX MILES, PROBABLY DUE FOR A TUNE-UP. MAINTENANCE PERFORMED, CODE RESET. ENGINE LIGHT CAME BACK ON, AND ENGINE COOLANT OVERTEMPT INDICATION WHILE DRIVING INTO WORK, LOW ON ANTI-FREEZE, TAKEN TO DIFFERENT FORD DEALER THAT SAME AFTERNOON, BORESCOPE OF CYLINDER 2 INDICATES LEAKAGE OF ANTIFREEZE INTO THE CYLINDER TOLD THAT ENGINE LONGBLOCK WILL REQUIRE REPLACEMENT.
Mfg Campaign: 11343598
Recall Date: Aug 6, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THIS ENGINE IS FAULTY. I PURCHASED IT AND THE CYLINDER CRACKED. THIS WAS DIAGNOSED BY THE FORD DEALER. THE ENGINE DROVE PERFECTLY FINE. THEN I BEGAN HAVING SOME HARD SHAKING AND JERKING. THE VEHICLE THEN OVERHEATED CAUSING THE CHECK ENGINE LIGHT TO COME ON. THIS HAS BEEN REPORTED ON OTHER SITES BY MULTIPLE FORD OWNERS.*DT CONSUMER ALSO HAD ISSUES WITH ENGINE WITH LOW COOLANT LEVEL AND WHITE EXHAUST SMOKE.*JB *TR
Corrective Action:
THIS ENGINE IS FAULTY. I PURCHASED IT AND THE CYLINDER CRACKED. THIS WAS DIAGNOSED BY THE FORD DEALER. THE ENGINE DROVE PERFECTLY FINE. THEN I BEGAN HAVING SOME HARD SHAKING AND JERKING. THE VEHICLE THEN OVERHEATED CAUSING THE CHECK ENGINE LIGHT TO COME ON. THIS HAS BEEN REPORTED ON OTHER SITES BY MULTIPLE FORD OWNERS.*DT CONSUMER ALSO HAD ISSUES WITH ENGINE WITH LOW COOLANT LEVEL AND WHITE EXHAUST SMOKE.*JB *TR
Additional Notes:
THIS ENGINE IS FAULTY. I PURCHASED IT AND THE CYLINDER CRACKED. THIS WAS DIAGNOSED BY THE FORD DEALER. THE ENGINE DROVE PERFECTLY FINE. THEN I BEGAN HAVING SOME HARD SHAKING AND JERKING. THE VEHICLE THEN OVERHEATED CAUSING THE CHECK ENGINE LIGHT TO COME ON. THIS HAS BEEN REPORTED ON OTHER SITES BY MULTIPLE FORD OWNERS.*DT CONSUMER ALSO HAD ISSUES WITH ENGINE WITH LOW COOLANT LEVEL AND WHITE EXHAUST SMOKE.*JB *TR
Mfg Campaign: 11343747
Recall Date: Aug 6, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO CYLINDER NUMBER 2 AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *LN *BF *AS*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO CYLINDER NUMBER 2 AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *LN *BF *AS*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO CYLINDER NUMBER 2 AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *LN *BF *AS*JB
Mfg Campaign: 11343482
Recall Date: Aug 5, 2020
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